APC Smart-UPS Uninterruptible Power Supply 120 VAC Users Manual

Initial Start-Up

To obtain warranty coverage, please fill out and return the warranty registration card now. Inspection Inspect the UPS upon receipt. Notify the carrier and dealer if there is damage. The packaging is recyclable; save it for reuse or dispose of it properly. Placement Rear Views Voltage Sensitivity

990-7016B, Revision 3

The UPS detects line voltage distortions such as spikes, notches, dips, and swells, as well as distortions caused by operation with inexpensive fuel-powered generators. By default, the UPS reacts to distortions by transferring to on-battery operation to protect the loads. Where power quality is poor, the UPS may frequently transfer to on-battery operation. If the loads can operate normally under such conditions, battery capacity and service life may be conserved by reducing the sensitivity of the UPS. To reduce UPS sensitivity, press the configuration button on the rear panel. Use a pointed object such as a pen to press the button. Press it once to set the UPSs sensitivity to reduced. Press it again to set the sensitivity to low. Press the button a third time to reset normal sensitivity.
Install the UPS in a protected area that is free of excessive dust and has adequate air flow. Do not operate the UPS where the temperature and humidity is outside the specified limits. Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the warranty. Installation To install this UPS, please follow the installation instructions in the Smart-UPS Quick Reference Guide. This UPS is equipped with a SmartSlot for accessories. See the APC Website (www.apcc.com) for available accessories. Check the Site Wiring Fault Indicator Caution: If the site wiring fault indicator lights, get a qualified electrician to correct the building wiring. Charge the battery The UPS charges its battery whenever it is connected to utility power. The battery will charge fully during the first 4 hours of normal operation. Do not expect full runtime during this initial charge period.

2200 and 3000 VA

1000 and 1400 VA

450 and 700 VA

norm al reduced low
Connect Computer Interface Port (Optional) Power management software and interface kits can be used with this UPS. Use only kits supplied or approved by the manufacturer. If used, connect the interface cable to the 9-pin computer interface port on the back panel of the UPS. Secure the connectors screws to complete the connection. Connect Ground Leads to TVSS Connector (Optional) The UPS features a TVSS connector for connecting the ground lead on transient voltage surge-suppression (TVSS) devices such as telephone and network line protectors. The TVSS connector provides grounding through the UPSs power cord ground conductor. To make a connection to the TVSS connector, loosen the screw and connect the surge suppression devices ground lead. Tighten the screw to secure the lead. Battery Pack Connector (3000 VA only) Use the battery pack connector to connect the optional external battery pack.
When the UPS is set to normal sensitivity, the configuration LED is brightly lit. When it is set to reduced sensitivity, the LED is dimly lit. When it is set to low sensitivity, the LED is off.
Low Battery Warning Interval By default, the low battery warning occurs when there are approximately two minutes of on-battery run time remaining. This may not be enough time to gracefully shut down some protected computer systems. To change the warning interval, press the rear panel configuration button while pressing and holding the front-panel on/test button.

2 m in. 5 m in. 7 m in.

Press the configuration button once to set the low battery warning interval to approximately five minutes. Press it again to set the interval to approximately seven minutes. Press the button a third time to reset the interval to two minutes.

Operating Instructions

Switch On Switch Off On Battery During on-battery operation, the on-battery LED illuminates and the UPS sounds an audible alarm consisting of four beeps every 30 seconds. The alarm stops when the UPS returns to on-line operation. Low Battery With the UPS plugged in, press and release the large upper on/test button to supply power to the loads. The loads are immediately powered while the UPS performs a self-test. Press and release the small, lower off button to turn off power to the loads. It may be convenient to use the UPS as a master on/off switch for the protected equipment. Note: Whenever the UPS is plugged in and utility voltage is present, the charger maintains battery charge. The on-line LED illuminates when the UPS is supplying utility power to the loads. Self-test The UPS performs a self-test automatically when turned on, and every two weeks thereafter (by default). Automatic self-test eases maintenance requirements by eliminating the need for periodic manual self-tests. During the self-test, the UPS briefly operates the loads on-battery. If the UPS passes the self-test, it returns to on-line operation. If the UPS fails the self-test it immediately returns to online operation and lights the replace battery LED. The loads are not affected by a failed test. Recharge the battery overnight and perform the self-test again. If the replace battery LED is still on, replace the battery using the Replacing the Battery procedure. SmartTrim The SmartTrim LED comes on to indicate that the UPS is compensating for a high voltage. SmartBoost The SmartBoost LED comes on to indicate that the UPS is compensating for a low voltage. When the UPS is operating on-battery and the energy reserve of the battery runs low, the UPS beeps continuously until the UPS shuts down from battery exhaustion or returns to on-line operation. Overload When loads exceed the UPSs capacity, the overload LED illuminates, the UPS emits a sustained tone, and the input circuit breaker may trip (the resettable center plunger of the circuit breaker pops out). The alarm remains on until the overload is removed. Disconnect nonessential load equipment from the UPS to eliminate the overload. If there is AC power and the circuit breaker does not trip during overload, the loads are still powered. If the circuit breaker trips and the UPS attempts to go on-battery, the output AC will shut down. Cold Start When the UPS is off and there is no utility power, it is possible to cold start the UPS to power the loads from the UPSs battery. Note: Cold start is not a normal condition.

100% 80% 60% 40% 20%

Battery Charge Bar Graph The 5-LED display on the right of the front panel shows the present charge of the UPSs battery as a percentage of the batterys capacity. When all five LEDs light, the battery is fully charged. The top LED goes out whenever the battery is not 100% charged. When the LEDs are flashing, the battery can supply less than the low battery warning interval time for the load.
Press and hold the on/test button until the UPS begins beeping. Release the on/test button during the beeping to start the UPS. Utility Voltage Bar Graph This UPS has a diagnostic feature that displays the utility voltage. With the UPS plugged into the normal utility power, press and hold the on/test button to see the utility voltage bar graph display. After approximately four seconds the 5-LED display on the right of the front panel shows the utility input voltage. Refer to the figure below for the voltage reading. The display indicates that the voltage is between the displayed value from the list and the next higher value. 115 For example, with three LEDs lit, the input voltage is between 115 and 123 VAC. 107 If no LEDs come on and the UPS is plugged into a 98 working AC power outlet, the line voltage is extremely low. If all five LEDs come on, the line voltage is extremely high and should be checked by an electrician.

123 132

Shutdown Mode If there is no utility power present, a host system connected to the computer interface port can command the UPS to shut down. This is normally done to preserve battery capacity after a controlled shutdown of the protected system. In shutdown mode the UPS stops supplying power to the load, waiting for the return of utility power. The UPS scrolls the front panel indicators sequentially in shutdown mode. If the UPS has shutdown due to a low battery, the UPS lights the Battery Charge Bar Graph only. When line power is restored, the UPS returns to on-line operation.
Replace Battery If the battery fails a self-test, the UPS emits short beeps for one minute and the replace battery LED illuminates. The UPS repeats the alarm every five hours. Perform the self-test procedure to confirm replace battery conditions. The alarm stops when the battery passes the self-test.

85% 67% 50% 33% 17%

Note: The UPS starts a self-test as part of this procedure. The self-test does not affect the voltage display.

Load Bar Graph The 5-LED display on the left of the front panel shows the power drawn from the UPS by the load. The display indicates the percentage of the UPSs rated capacity. For example, if three LEDs are lit, the load is drawing between 50% and 67% of the UPSs capacity. If all five LEDs light, thoroughly test your complete system to make sure that the UPS will not become overloaded.

Storage

Storage Conditions Store the UPS covered and upright in a cool, dry location, with its battery fully charged. Before storing, charge the UPS for at least 4 hours. Disconnect any cables connected to the computer interface port to avoid unnecessarily draining the battery. Extended storage
At -15 to +30 C (+5 to +86 F), charge the UPSs battery every 6 months. At +30 to +45 C (+86 to +113 F), charge the UPSs battery every 3 months.

Replacing the Battery

This UPS has an easy to replace hot-swappable battery. Battery replacement is a safe procedure, isolated from electrical hazards. You may leave the UPS and loads on for the following procedure. See your dealer or call the number in this manual for information on replacement battery kits. Note: Please read the cautions in the APC Safety Guide. Once the battery is disconnected, the loads are not protected from power outages. Battery Replacement Procedure - 2200 - 3000 VA Models 1. Grasp the top edge of the bottom front cover and tilt it out. Battery Replacement Procedure - 450 - 1400 VA Models 1. Grasp the top of the front cover and tilt it out and down.
2. Unhook the bottom section of the front cover from the chassis and set it aside. 3. Use a flat-blade screwdriver or a coin to remove the two battery door screws and open the door. 4. Grip the wires for the front set of batteries and pull firmly to disconnect the connector from the battery compartment. 5. Pull the white cord on the front battery connector to remove the batteries. 6. Set aside the foam spacer located between the batteries. 7. Reach into the battery compartment and grasp the white cord on the other battery connector. Pull firmly to disconnect the connector and remove the second set of batteries. Note: Be careful removing the batteries - they are heavy. 8. Slide the first set of new batteries into the unit. Hold the connector down below the top of the batteries and toward the door, otherwise the assembly will not fit. Guide the connector over the top of the batteries and press firmly to connect it to the rear connector of the battery compartment. Note: Small sparks at the battery connectors are normal during connection. 9. Set the foam spacer against the rear batteries to prevent the wires from being pinched. 10.Slide the second set of batteries in, then guide the connector over the batteries and press firmly to connect it to the front connector of the battery compartment. 11.Close the battery door, replace the screws, and replace the lower front cover. 12.Dispose of the old battery properly at an appropriate recycling facility or return it to the supplier in the packing material for the new battery. See the new battery instructions for more information.

1400 VA

450 - 1000 VA
2. Unhook the bottom of the cover from the chassis and lift it upward to expose the battery door. Be careful not to strain the ribbon cable. Do not touch the exposed printed circuit board. 3. Fold the front cover on top of the UPS as shown. 4. Use a flat-blade screwdriver or a coin to remove the two battery door screws and open the door. Grasp the tab and gently pull the battery out of the UPS. 5. Disconnect the battery leads. For the 450 through 1000 VA models, loosen the connectors by gently wiggling them while pulling straight back from the battery connector. For the 1400 VA model, pull the two gray couplers apart to disconnect the battery. 6. Connect the battery leads to the new battery. Note: Small sparks at the battery connectors are normal during connection. For the 450 through 1000 VA models, connect the red wire to the positive (+) terminal and the black wire to the negative () terminal. For the 1400 VA model, connect the gray battery coupler to the UPSs coupler. 7. Slide the battery into the UPS. 8. Close the battery door, replace the battery compartment screws, and replace the front cover. 9. Dispose of the old battery properly at an appropriate recycling facility or return it to the supplier in the packing material for the new battery. See the new battery instructions for more information.

User Configuration Items

Note: Setting these items requires optional software or hardware. Function Factory Default Every 14 days (336 hours) User Selectable Choices Description

Service

If the UPS requires service do not return it to the dealer!

Follow these steps:

Automatic Self-Test
Every 7 days (168 hours), On Startup Only, No SelfTest Up to eight characters to define the UPS.
Sets the interval at which the UPS will execute a self-test.
1. Use the Troubleshooting section of the Quick Reference Guide to eliminate common problems. 2. Verify that no circuit breakers are tripped. A tripped circuit breaker is the most common UPS problem!

UPS ID

UPS_IDEN
Use this field to uniquely identify the UPS for network management purposes. Reset this date on battery replacement. The UPS will charge its batteries to the specified percentage before return from a shutdown. Set lower than normal sensitivity to avoid lowered battery capacity and service life in situations where the load can tolerate minor power disturbances. Sets the time before shutdown at which the UPS issues a low battery warning. Set higher than the default only if the OS needs the time for graceful shutdown. To avoid alarms for minor power glitches, set the alarm delay.
3. If the problem persists, call customer service or visit the APC Internet Website (www.apcc.com).
Date of Last Battery Replacement Minimum Capacity Before Return from Shutdown
Manufacture Date 0 percent
Date of Battery Replacement 15, 50, 90 percent

Note the model number of the UPS, the serial number, and the date purchased. A technician will ask you to describe the problem and try to solve it over the phone, if possible. If this is not possible the technician will issue a Return Merchandise Authorization Number (RMA#). If the UPS is under warranty, repairs are free. If not, there is a repair charge.
4. Pack the UPS in its original packaging. If the original packing is not available, ask customer service about obtaining a new set.

Sensitivity

Normal

Reduced, Low

Pack the UPS properly to avoid damage in transit. Never use Styrofoam beads for packaging. Damage sustained in transit is not covered under warranty. Include a letter with your name, RMA#, address, copy of the sales receipt, description of the trouble, your daytime phone number, and a check (if necessary).
Duration of Low Battery Warning

2 minutes

5, 7, 10 minutes
5. Mark the RMA# on the outside of the package. 6. Return the UPS by insured, prepaid carrier to the address given to you by Customer Service. North & Latin America APC 132 Fairgrounds Road West Kingston, Rhode Island 02892 USA 1-800-800-4APC/1-401-789-5735 Internet http://www.apcc.com Europe APC Ballybritt Business Park Galway, Ireland 10800-702000 353-91-702020 E-Mail apctech@apcc.com
Alarm Delay After Line Fail

5 second delay

30 second delay, At Low Battery Condition, No Alarm 180, 300, 600 seconds

Shutdown Delay

20 seconds
Sets the interval between when the UPS receives a shutdown command and when shutdown occurs. To avoid branch circuit overload, the UPS will wait the specified time after the return of utility power before turn-on. To avoid unnecessary battery usage, set the High Transfer Point higher if the utility voltage is chronically high and the load is known to work well under this condition. Set the Low Transfer Point lower if the utility voltage is chronically low and the load can tolerate this condition.
Synchronized Turn-on Delay

0 seconds

60, 180, 300 seconds

Specifications

Acceptable input voltage Output voltage Input Protection Frequency limits (on-line operation) Transfer time Maximum load On-battery output voltage On-battery frequency On-battery waveshape Protection Noise Filter Battery type Typical battery life Typical recharge time Operating temperature Storage temperature Operating and storage relative humidity Operating elevation Storage elevation Electromagnetic immunity Audible noise in dBA at 1 m (3 ft) Size (H x W x D) Weight - net (shipping) 1400 VA 2200 VA 3000 VA 0 - 160 VAC 103-132 VAC (by default) Resettable circuit breaker 50 or 60 Hz, 5% 2 ms typical, 4 ms maximum 450 VA 700 VA 1000 VA 1400 VA 2200 VA 3000 VA 280 W 450 W 670 W 950 W 1600 W 2250 W 115 VAC 50 or 60 Hz, 0.1 Hz; unless synchronized to utility during brownout. Low-distortion sine wave Overcurrent and short-circuit protected, latching shutdown on overload. Normal and common mode EMI/RFI suppression, 100 kHz to 10 MHz Spill proof, maintenance free, sealed lead-acid 3 to 6 years, depending on number of discharge cycles and ambient temperature 2 to 5 hours from total discharge 0 to +40 C (+32 to +104 F) -15 to +45 C (+5 to +113 F) 0 to 95%, non-condensing 0 to +3,000 m (0 to +10,000 ft) 0 to +15,000 m (0 to +50,000 ft) IEC 801-2, 801-3, 801-4 <45 <53 21.6 x 17 x 43.9 cm (8.5 x 43.2 x 19.6 x 54.6 cm (17.0 6.7 x 17.3 in.) x 7.7 x 21.5 in.) 18.8 24.1 (26.1) 51 (60.8) 55.8 (64.4) (20.8) kg kg kg kg 41.5 (46) 53 (58) lb. 112 (134) 123 (142) lb. lb. lb. 450 VA 700 VA 1000 VA

High Transfer Point

132 VAC

135, 138, 129 VAC

Low Transfer Point

103 VAC

100, 97, 106 VAC
For Computer Interface Port Specifications, see the APC Website (www.apcc.com).
Safety approvals EMC verification
<41 <42 15.8 x 13.7 x 35.8 cm (6.2 x 5.4 x 14.1 in.) 10.5 13.1 (11.8) (14.5) kg kg 23.(32) (26) lb. lb. Listed to UL 1778, certified to CSA 107.1 FCC/DOC Class B certified FCC/DOC Class A verified

User Manual

English

APC Smart-UPS

1000/1500 VA 100/120/230 VAC 750/1000XL VA 120/230 VAC Tower Uninterruptible Power Supply

990-1074B 01/2006

Introduction
American Power Conversion Corporation (APC) is the leading national and international manufacturer of state-of-the-art uninterruptible power supplies, redundant switches, power management software, and related equipment. APC products protect hardware, software, and data from power disturbances in business and government offices throughout the world. The APC Uninterruptible Power Supply (UPS) is designed to prevent blackouts, brownouts, sags, and surges from reaching your computer and other valuable electronic equipment. The UPS filters small utility line fluctuations and isolates your equipment from large disturbances by internally disconnecting from the utility line. The UPS provides continuous power from its internal battery until the utility line returns to safe levels or the battery is discharged.

INSTALLATION

Read the Safety Instruction sheet before installing the UPS.

Unpacking

Inspect the UPS upon receipt. APC designed robust packaging for your product. However, accidents and damage may occur during shipment. Notify the carrier and dealer if there is damage. The packaging is recyclable; save it for reuse or dispose of it properly. Check the package contents. The package contains the UPS, a literature kit containing one CD, one serial cable, one USB cable, product documentation and Safety Information. 230V models: Two IEC jumper cables are included and a utility connector plug is included for use on servers with permanently attached power cords. The UPS is shipped with the battery disconnected.

Positioning the UPS

The UPS is heavy. Select a location sturdy enough to handle the weight. Do not operate the UPS where there is excessive dust or the temperature and humidity are outside the specified limits. PLACEMENT
0- 40C (32-104F) 0-95% Relative Humidity 2.5cm (1in)
Connecting Equipment and Power to the UPS
SMART-UPS REAR PANEL 230V MODELS 120V/100V MODELS
Plug in the battery connector.
Connect equipment to the UPS. Note: Do not connect a laser printer to the UPS. A laser printer draws significantly more power than other types of equipment and may overload the UPS. Add any optional accessories to the Smart-Slot. Using the power cord, plug the UPS into a two-pole, three-wire, grounded receptacle only. Avoid using extension cords.
230V models: A utility connector plug is included for use on servers with permanently attached power cords. 120V/100V models: The power cord is permanently attached to the rear panel of the UPS. Turn on all connected equipment. To use the UPS as a master ON/OFF switch, be sure all connected equipment is switched ON. The equipment will not be powered until the UPS is turned on. To power up the UPS press the button on the front panel.
The UPS charges its battery when it is connected to utility power. The battery charges to 90% capacity during the first three hours of normal operation. Do not expect full battery run capability during this initial charge period. 120V Models: Check the site wiring fault LED located on the rear panel. It lights up if the UPS is plugged into an improperly wired utility power outlet. Refer to Troubleshooting in this manual. For additional computer system security, install PowerChutePlus UPS Power Management and Diagnostic Software.

BASIC CONNECTORS

Serial Port USB Port
Power management software and interface kits can be used with the UPS. Use only interface kits supplied or approved by APC.
Use the APC supplied cable to connect to the Serial Port. DO NOT use a standard serial interface cable since it is incompatible with the UPS connector. Both Serial and USB Ports are provided. They cannot be used simultaneously.
External Battery Pack Connector
XL models: Use the battery pack connector to connect optional external battery pack(s). These units support up to ten external battery packs. See the APC web site, www.apc.com/support for the correct external battery pack model number for your UPS.

TVSS Screw

The UPS features a transient voltage surge-suppression (TVSS) screw for connecting the ground lead on surge suppression devices such as telephone and network line protectors. When connecting grounding cable, disconnect the unit from the utility power outlet.

OPERATION

SMART-UPS FRONT PANEL

Power On Power Off

Battery Charge

Online

The online LED illuminates when the UPS is supplying utility power to the connected equipment. If the LED is not lit, the UPS is either not turned ON, or is supplying battery power. This LED illuminates to indicate the UPS is compensating for a high utility voltage.

AVR Trim

AVR Boost
This LED illuminates to indicate the UPS is compensating for a low utility voltage. When the on battery power LED is lit the UPS is supplying battery power to the connected equipment. When on battery, the UPS sounds an alarmfour beeps every 30 seconds. The LED illuminates and the UPS emits a sustained alarm tone when an overload condition occurs. Failure of a battery self-test causes the UPS to emit short beeps for one minute and the replace battery LED illuminates. Refer to Troubleshooting in this manual. The replace battery LED flashes and short beep is emitted every two seconds to indicate the battery is disconnected. The UPS performs a self-test automatically when turned on, and every two weeks thereafter (by default). During the self-test, the UPS briefly operates the connected equipment on battery. lights and If the UPS fails the self-test, the replace battery LED immediately returns to online operation. The connected equipment is not affected by a failed test. Recharge the battery for 24 hours and perform another self-test. If it fails, the battery must be replaced.

On Battery

Overload

Replace Battery

Battery Disconnected

Automatic Self-Test

Manual Self-Test

Press and hold the test.

button for a few seconds to initiate the self-

On Battery Operation

The Smart-UPS switches to battery operation automatically if the utility power fails. While running on battery, an alarm beeps four times every 30 seconds. Press the button (front panel) to silence the UPS alarm (for the current alarm only. If the utility power does not return, the UPS continues to supply power to the connected equipment until the battery is exhausted. If PowerChute is not being used you must manually save your files and power down before the UPS turns off. DETERMINING ON BATTERY RUN TIME UPS battery life differs based on usage and environment. It is recommended that the battery/batteries be changed once every three years. See the APC web site, www.apc.com, for on battery run times.

USER CONFIGURABLE ITEMS

NOTE: SETTINGS ARE MADE THROUGH SUPPLIED POWERCHUTE SOFTWARE OR OPTIONAL SMART SLOT ACCESSORY CARDS. FUNCTION Automatic Self-Test FACTORY DEFAULT Every 14 days (336 hours) USER SELECTABLE CHOICES Every 7 days (168 hours), On Startup Only, No SelfTest Up to eight characters to define the UPS DESCRIPTION This function sets the interval at which the UPS will execute a self-test. Refer to your software manual for details. Use this field to uniquely identify the UPS, (ie. server name or location) for network management purposes. Reset this date when you replace the battery module. The UPS will charge its batteries to the specified percentage before return from a shutdown. To change the UPS sensitivity, press the voltage sensi(rear panel). tivity button Use a pointed object (such as a pen) to do so. You can change the sensitivity level through PowerChute software.

UPS ID

UPS_IDEN
Date of Last Battery Replacement Minimum Capacity Before Return from Shutdown Voltage Sensitivity The UPS detects and reacts to line voltage distortions by transferring to battery operation to protect the connected equipment. Where power quality is poor, the UPS may frequently transfer to battery operation. If the connected equipment can operate normally under such conditions, reduce the sensitivity setting to conserve battery capacity and service life.
Manufacture Date 0 percent
Date of Battery Replacement mm/dd/yy 15, 30, 45, 50, 60, 75, 90 percent
Brightly lit: UPS is set to high sensitivity (default). Dimly lit: UPS is set to medium sensitivity. Off: Low battery warning interval is about eight minutes.

Alarm Control

Enable

Mute, Disable

User can mute an ongoing alarm or disable all existing alarms permanently. Sets the interval between the time when the UPS receives a shutdown command and actual shutdown.

Shutdown Delay

90 seconds
0, 180, 270, 360, 450, 540, 630 seconds
NOTE: SETTINGS ARE MADE THROUGH SUPPLIED POWERCHUTE SOFTWARE OR OPTIONAL SMART SLOT ACCESSORY CARDS. FUNCTION Low Battery Warning. PowerChute interface software provides automatic, unattended shutdown when approximately two minutes (by default) of battery operated run time remains. FACTORY DEFAULT USER SELECTABLE CHOICES Brightly lit: Low battery warning interval is about two minutes. Dimly lit: Low battery warning interval is about five minutes. Off: Low battery warning interval is about eight minutes. Possible interval settings: 2, 5, 8, 11, 14, 17, 20, 23 minutes. Synchronized Turn-on Delay 0 seconds 60, 120, 180, 240, 300, 360, 420 seconds DESCRIPTION The low battery warning beeps are continuous when two minutes of run time remain. To change the warning interval default setting, press the voltage sensitivity button (use a pointed object such as a pen to do so), while pressing and holding the button (front panel). The UPS will wait the specified time after the return of utility power before turn-on (to avoid branch circuit overload). To avoid unnecessary battery usage, set the high transfer point higher if the utility voltage is chronically high and the connected equipment is known to work under this condition. Set the low transfer point lower if the utility voltage is chronically low and the connected equipment can tolerate this condition.

High Transfer Point

230V models: 253VAC 120V models: 127VAC 100V models: 108VAC
230V models: 257, 261, 265VAC 120V models: 130, 133, 136VAC 100V models: 110, 112, 114VAC 230V models: 196, 200, 204VAC 120V models: 97, 100, 103VAC 100V models: 86, 88, 90VAC 230V models: 220, 240VAC

Low Transfer Point

230V models: 208VAC 120V models: 106VAC 100V models: 92VAC

Output Voltage

230V models: 230VAC
230V models ONLY, allow the user to select the output voltage.
STORAGE, MAINTENANCE, AND TRANSPORTING

Storage

Store the UPS covered and positioned as for proper functioning, in a cool, dry location, with the batteries fully charged. At -15 to +30 C (+5 to +86 F), charge the UPS battery every six months. At +30 to +45 C (+86 to +113 F), charge the UPS battery every three months.
Replacing the Battery Module
This UPS has an easy to replace, hot-swappable battery module. Replacement is a safe procedure, isolated from electrical hazards. You may leave the UPS and connected equipment on for this procedure. See your dealer or contact APC at the web site, www.apc.com/support for information on replacement battery modules. Once the battery is disconnected, the connected equipment is not protected from power outages. Be careful during the following steps-the battery module is heavy. REMOVING THE FRONT BEZEL AND BATTERY MODULE Step 1 Step 2

1500VA Model

Step 3
Pull the battery module out of the compartment until the back of the module is flush with the outer edges of the UPS. Disconnect the battery connector.

Step B

Step A

1000VA Model

Battery Terminals
Disconnect the battery cable terminals before removing the battery module from the UPS. Note: The red cable connects to the red colorcoded terminal; the black cable connects to the black color-coded terminal. This will be important during the battery replacement procedure.
Be sure to deliver the spent battery to a recycling facility or ship it to APC in the replacement battery packing material.
REPLACING THE BATTERY MODULE To replace the battery module, reverse the directions above for Removing the Front Bezel and Battery Module.

Disconnecting the Battery for Transport
Always DISCONNECT THE BATTERY before shipping in compliance with U.S. Department of Transportation (DOT) regulations. The battery may remain in the UPS; it does not have to be removed. 1. 2. 3. Shut down and disconnect any equipment attached to the UPS. Shut down and disconnect the UPS from the power supply. Unplug the battery connector (rear panel).
For shipping instructions and to obtain appropriate packing materials contact APC at the web site, www.apc.com/support/contact.

TROUBLESHOOTING

Use the chart below to solve minor Smart-UPS installation and operation problems. Refer to the APC web site, www.apc.com, for assistance with complex UPS problems.
PROBLEM AND POSSIBLE CAUSE UPS WILL NOT TURN ON Battery not connected properly. Check that the battery connector (rear panel) is fully engaged. button not pushed. UPS not connected to utility power supply. Very low or no utility voltage. UPS WILL NOT TURN OFF Internal UPS fault. UPS BEEPS OCCASIONALLY Normal UPS operation. Press the button once to power the UPS and the connected equipment. SOLUTION
Check that the power cable from the UPS to the utility power supply is securely connected at both ends. Check the utility power supply to the UPS by plugging in a table lamp. If the light is very dim, have the utility voltage checked. Do not attempt to use the UPS. Unplug the UPS and have it serviced immediately. None. The UPS is protecting the connected equipment.
UPS DOES NOT PROVIDE EXPECTED BACKUP TIME The UPS battery is weak due Charge the battery. Batteries require recharging after extended outages. to a recent outage or is near They wear faster when put into service often or when operated at elevated the end of its service life. temperatures. If the battery is near the end of its service life, consider replacing the battery even if the replace battery LED is not yet lit. ALL LEDS ARE LIT AND THE UPS EMITS A CONSTANT BEEPING Internal UPS fault. Do not attempt to use the UPS. Turn the UPS off and have it serviced immediately. FRONT PANEL LEDS FLASH SEQUENTIALLY The UPS has been shut down None. The UPS will restart automatically when utility power returns. remotely through software or an optional accessory card. ALL LEDS ARE OFF AND THE UPS IS PLUGGED INTO A WALL OUTLET The UPS is shut down and the None. The UPS will return to normal operation when the power is restored battery is discharged from an and the battery has a sufficient charge. extended outage.

PROBLEM AND POSSIBLE CAUSE

SOLUTION

THE OVERLOAD LED IS LIT AND THE UPS EMITS A SUSTAINED ALARM TONE The UPS is overloaded. The connected equipment exceeds the specified maximum load as defined in Specifications at the APC web site, www.apc.com. The alarm remains on until the overload is removed. Disconnect nonessential equipment from the UPS to eliminate the overload. The UPS continues to supply power as long as it is online and the circuit breaker does not trip; the UPS will not provide power from batteries in the event of a utility voltage interruption. If a continuous overload occurs while the UPS is on battery, the unit turns off output in order to protect the UPS from possible damage. THE REPLACE BATTERY LED IS LIT Replace Battery LED flashes Check that the battery connectors are fully engaged. and short beep is emitted every two seconds to indicate the battery is disconnected. Weak battery. Failure of a battery self-test. Allow the battery to recharge for 24 hours. Then, perform a self-test. If the problem persists after recharging, replace the battery. The UPS emits short beeps for one minute and the replace battery LED illuminates. The UPS repeats the alarm every five hours. Perform the selftest procedure after the battery has charged for 24 hours to confirm the replace battery condition. The alarm stops and the LED clears if the battery passes the self-test.
THE SITE WIRING FAULT LED IS LIT The UPS is plugged into an improperly wired utility power outlet. Wiring The site wiring LED is lit faults detected include missing ground, hot-neutral polarity reversal, and (rear panel). overloaded neutral circuit. Contact a qualified electrician to correct the building wiring. 120V models only. THE INPUT CIRCUIT BREAKER TRIPS The plunger on the circuit Reduce the load on the UPS by unplugging equipment and press the breaker (located above the input plunger in. cable connection) pops out. AVR BOOST OR AVR TRIM LEDS LIGHT AVR Boost or Trim LEDs light Have qualified service personnel check your facility for electrical problems. If the problem continues, contact the utility company for further Your system is experiencing assistance. excessive periods of low r high voltage.

UTILITY CIRCUIT BREAKER TRIPS
Utility circuit breaker trips during normal operation.
100V models: In order to operate at the full VA rating of the 1500VA product, the supplied 15A plug must be replaced with a 20A plug. This change must be performed by qualified service personnel.
UPS OPERATES ON BATTERY ALTHOUGH NORMAL LINE VOLTAGE EXISTS UPS input circuit breaker tripped. Reduce the load on the UPS by unplugging equipment and resetting the circuit breaker (on the back of UPS) by pressing the plunger in. Very high, low, or distorted line voltage. Inexpensive fuel powered generators can distort the voltage. UPS has shutdown. The internal temperature of the UPS has exceeded the allowable threshold for safe operation. Move the UPS to a different outlet on a different circuit. Test the input voltage with the utility voltage display (see below). If acceptable to the connected equipment, reduce the UPS sensitivity. Check that the room temperature is within the specified limits for operation. Check that the UPS is properly installed allowing for adequate ventilation. Allow the UPS to cool down. Restart the UPS. If the problem continues contact APC at, www.apc.com/supoport. DIAGNOSTIC UTILITY VOLTAGE FEATURE The UPS has a diagnostic feature that displays the utility voltage. Plug Utility Voltage the UPS into the normal utility power. button to view the utility voltage bar graph disPress and hold the play. After a few seconds the five-LED, Battery Charge, , display on the right of the front panel shows the utility input voltage. Refer to the figure at left for the voltage reading (values are not listed on the UPS). The display indicates the voltage is between the displayed value on the list and the next higher value. Three LEDs light, indicating utility voltage within the normal range. If no LEDs are lit and the UPS is plugged into a working utility power outlet, the line voltage is extremely low. If all five LEDs are lit, the line voltage is extremely high and should be checked by an electrician. The UPS starts a self-test as part of this procedure. The self-test does not affect the voltage display.
BATTERY CHARGE AND BATTERY LOAD LEDS FLASH SIMULTANEOUSLY

Service

If the UPS requires service do not return it to the dealer. Instead, follow these steps: 1. 2. Review the problems discussed in the Troubleshooting section of this manual to eliminate common problems. If the problem persists, contact APC Customer Service through the APC web site, www.apc.com/support. Note the model number of the UPS, the serial number, and the date purchased. If you call APC Customer Service, a technician will ask you to describe the problem and try to solve it over the phone, if possible. If this is not possible, the technician will issue a Returned Material Authorization Number (RMA#). If the UPS is under warranty, repairs are free. If not, there is a repair charge. Pack the UPS in its original packaging. If the original packing is not available, refer to the APC web site, www.apc.com/support, for information about obtaining a new set. Pack the UPS properly to avoid damage in transit. Never use Styrofoam beads for packaging. Damage sustained in transit is not covered under warranty. Always DISCONNECT THE BATTERY before shipping in compliance with U.S. Department of Transportation (DOT) regulations. The battery may remain in the UPS; it does not have to be removed. 4. 5. Mark the RMA# on the outside of the package. Return the UPS by insured, prepaid carrier to the address given to you by Customer Service.

Contacting APC

Refer to the information provided at the APC Internet site, http://www.apc.com/support.
REGULATORY AND WARRANTY INFORMATION
Regulatory Agency Approvals and Radio Frequency Warnings

230V MODELS

This is a Class A product. In a domestic environment this product may cause radio interference, in which case the user may be required to take corrective actions.

120V MODELS

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Shielded signal cables must be used with this product to ensure compliance with the Class A FCC limits.

100V MODELS

Declaration of Conformity

Limited Warranty

American Power Conversion (APC) warrants its products to be free from defects in materials and workmanship for a period of two years from the date of purchase. Its obligation under this warranty is limited to repairing or replacing, at its own sole option, any such defective products. To obtain service under warranty you must obtain a Returned Material Authorization (RMA) number from customer support. Products must be returned with transportation charges prepaid and must be accompanied by a brief description of the problem encountered and proof of date and place of purchase. This warranty does not apply to equipment that has been damaged by accident, negligence, or misapplication or has been altered or modified in any way. This warranty applies only to the original purchaser who must have properly registered the product within 10 days of purchase. EXCEPT AS PROVIDED HEREIN, AMERICAN POWER CONVERSION MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Some states do not permit limitation or exclusion of implied warranties; therefore, the aforesaid limitation(s) or exclusion(s) may not apply to the purchaser. EXCEPT AS PROVIDED ABOVE, IN NO EVENT WILL APC BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Specifically, APC is not liable for any costs, such as lost profits or revenue, loss of equipment, loss of use of equipment, loss of software, loss of data, costs of substitutes, claims by third parties, or otherwise.

Entire contents copyright 2001 by American Power Conversion Corporation. All rights reserved. Reproduction in whole or in part without permission is prohibited. APC, Smart-UPS, and PowerChute are registered trademarks of American Power Conversion Corporation. All other trademarks are the property of their respective owners.