Plantronics Explorer 240 & 395

User Guide

Welcome
Thank you for purchasing the Plantronics Explorer 240 or 395 headset. This guide contains instructions for setting up and using your new headset. Before using this product, please refer to the For Your Safety booklet for important safety, charging, battery and regulatory information.

Getting Assistance

The Plantronics Technical Assistance Center is ready to assist you. You can find answers to frequently asked questions, ask a question using e-mail, receive service over the Internet, or speak directly with a representative. Visit www.plantronics.com/support or call your country support line mentioned at the back of this user guide. note If you are considering returning this headset, please contact the Technical Assistance Center first.

Registering Your Product

Visit www.plantronics.com/productregistration to register your product online so we can provide you with the best service and technical support. Note For pairing your headset, your PIN code/Passkey is 0000.

Contents

Package Contents and Features...iv. Charging Your Headset... 1. Using the AC charger.. 1 What is Bluetooth?... 2 Plantronics QuickPair Technology.. 2 Range (the distance between headset and phone).. 2 Pairing Your Headset.... 3 Adjusting the Fit... 4. Headset Controls and Indicators... 6. Troubleshooting... 9 Product Specifications... 10
Package Contents and Features
Note Your headset may look different than the illustration, but will still work as described.
Headset Front* Volume Control Button Call Control Button Status Light Power On/Off Switch Swivel Earloop [fits either ear] Headset Back Microphone
Speaker/Eartip Micro USB Charging Jack
Power On/Off Switch AC Charger 100240V
* For illustration purposes only; designs will vary by model number. iv

Charging Your Headset

Your new headset performs best when it is fully charged. While your headset is charging, the indicator light glows red. When your headset is fully charged, the indicator light turns blue. Do not use your headset while it is connected to the charger. How to Charge Your Headset Using the AC Charger
1 Plug the charger into a power outlet. 2 Connect the charger cable to the headset. 1

Charging time

2 hours. ull charge F 1 hour. Minimum charge before first use
note Never charge the battery where the temperature may fall below 0C (32F) or rise above 40C (104F) for example, in an unattended motor vehicle. Do not charge the battery while it is unattended. 1

What Is Bluetooth?

Bluetooth wireless technology provides a way for devices, like headsets and phones, to communicate with each other without wires. Pairing is the set-up process of introducing your headset to your phone. Before using your headset for the first time, you must pair it with your Bluetooth-enabled phone. Plantronics QuickPair Technology To simplify the Bluetooth setup process, your new headset uses Plantronics QuickPair technology. This process is shown on the next page. he first time you turn your headset on, your headset T automatically enters pairing mode for 10 minutes (the indicator light flashes red and blue). U ntil you successfully pair your headset with a Bluetoothenabled phone, every time you turn it on it will enter pairing mode. To later pair to a new phone, turn on the headset, then press and hold the Call Control button until red then blue flashing appears, which indicates pairing mode status. Range (the distance between headset and phone) o maintain the connection, keep your headset within 10 meters T (33 feet) of your phone. or the least amount of interference place the headset and F phone on the same side of your body. If you move too far from your phone and lose the Bluetooth connection: he headset may reconnect automatically within 60 seconds when t you move closer to your phone (you will hear a low tone), OR ou may have to tap the Call Control button to reconnect (you y will hear a low tone), OR f neither of the above options work, you may have to i reconnect to your headset using your phones Bluetooth menu.

Pairing Your Headset

SETTINGS Time and Date

BLUETOOTH

Bluetooth
Sound Settings Network Services Security Reset Settings

Phone Settings

Discover/ Search

2XXPlantronics

PASSKEY
How to Pair Your Phone With Your Headset for the First Time
1 Turn on the Bluetooth feature on your phone. 2 Turn the headset on.
For most phones, select Settings/Tools > Connections > Bluetooth > On. See your phones user guide for more information. Turn on your headset by sliding the Power On/Off Switch toward the microphone. Wait until the indicator light flashes red then blue. If you dont see the red then blue flashes, turn the headset off, then turn it on again. Press and hold the Call Control button until you see the red then blue flashes that indicate pairing mode status.
3 Set your Bluetooth phone to discover to locate the headset.
This usually involves going to setup, connect or Bluetooth menu on your phone and selecting the option to discover or add a device.
4 Once available headsets are listed, select your headset (for
example 2XXPlantronics or 3XXPlantronics). If prompted for a passkey, enter 0000. When pairing is successful, the indicator on your headset flashes blue. Your phone will also confirm when pairing is complete.

Adjusting the Fit

The headset comes out of the box with the earloop in place to wear on your right ear.
1 Place the earloop behind your ear.
Rotate the headset so that the speaker rests comfortably in your ear. Callers can hear you best when you point the microphone towards the corner of your mouth.
2 Align the microphone with the corner of your mouth.

Right Left

Its easy to move the earloop to fit on your left ear.
1 Lift the earloop. 2 Swivel the earloop to the right and push it back down.
Headset Controls and Indicators
Indicator Light On: Short blue flash Off: ong red flash, L then turns off None Tone On: Four rising tones Off: Four descending tones Brief low tone at the beginning or end of the call. Low tone

Action

Turn the headset on or off
On: lide the Power Switch S to the On position.

Off: lide the Power Switch S to the Off position.

Answer/end a call None

Tap the Call Control button.

Reject an incoming call

Press and hold the Call Control button until you hear a low tone.

Missed call indicator

Briefly press any button to cancel the indicator light.
Two simultaneous red/ blue flashes, a pause, then two more red/blue flashes (repeating for 5 minutes or until cancelled).
Action Enter the number on your phone and press send. Blue flash every 2 seconds until the call is ended. Red flashes Battery level 1/3 - 2/3 full Less than 1/3 full 1 More than 2/3 full Ringing None when checking level. Low battery tone indication: 3 tones when under 5 minutes talk time is remaining. Low tone at every volume level change. (Two tones at maximum volume level.) Indicator Light Tone
Make a call To check, simultaneously press and hold both the Call Control and Volume buttons for about 2 seconds. The indicator light flashes to show the charge level. Tap the Volume button to Single blue flash for every increase through 4 levels; volume level change. tap at top level to return to lowest volume setting.

Battery level

Adjust the volume (during call)
WARNING Do not use headphones/headsets at high volumes for an extended period of time. Doing so can cause hearing loss. Always listen at moderate levels. See www.plantronics.com/healthandsafety for more information on headsets and hearing.
Indicator Light None Tone Single low tone; phone may prompt with Name please or tones. Two brief low tones Long low tone when moving to phone; short low tone when moving to headset.

Voice Dial

Press and hold the Call Control button until you hear a tone. None None

Redial last number

Tap the Call Control button twice.
Transfer a call from headset to phone, or from phone to headset
While the call is in progress, press and hold the Call Control button until you hear a tone.

Troubleshooting

My headset does not work with my phone Your headset may not have been in pairing mode when your phone was searching for it. Repeat the pairing process on page 3. You may have made incorrect menu selections on your phone while pairing. Repeat the pairing process on page 3. Callers cannot hear Make sure the headset Power Switch is in the ON position. me, or I cannot hear callers/dialing Your headset may be out of Bluetooth range tone or experiencing interference. Move the headset closer to your phone, and make sure your headset and phone are on the same side of your body. See Range on page 2. Your headset battery is drained. Recharge the battery using the supplied AC power adapter. The listening volume is too low. Tap the Volume button to increase the headset volume. My headset is flashing red then blue Your headset is in Pairing mode. If you are not trying to pair the headset, reset it by simply turning headset off then on again. Otherwise, see Pairing on page 3.

Product Specifications

Talk Time* Standby Time* Charge Time Range Power Requirements Battery Type Up to 5 hours Up to 7 days 2 hours Up to 10 meters (33 feet) 5V DC 180 mA Rechargeable, non-replaceable, lithium ion polymer
Storage/Usage/ 0 C - 40 C (32 F - 104 F) Charging Temperature Bluetooth version 2.1 + EDR (Enhanced Data Rate) Supports your phones Bluetooth Hands-free (HFP), Headset (HSP) and Secure Simple Pairing (SSP) profiles. * Battery enabled. Performance may vary by device.
For safety information, see the separate For Your Safety booklet. For warranty information, see the separate 2 Year Warranty leaflet or visit www.plantronics.com
Plantronics Ltd Wootton Bassett, UK Tel: 0800 410014

Finland Tel: 0800 117095

Plantronics B.V. Hoofddorp, Nederland Tel: (0)0800 Plantronics (NL) (BE/LUX)
Plantronics Sarl Noisy-le-Grand France

Norge Tel: 80011336

www.plantronics.com
Czech Republic www.plantronics.com
Plantronics BV Regus House Harcourt Centre Harcourt Road Dublin 2 Ireland Service ROI: 896
Aby uzyska wicej informacji: www.plantronics.com

Danmark Tel: 46 10

Portugal Tel: 45 17
Plantronics GmbH Hrth, Deutschland Kundenservice: Deutschland 400 sterreich 500 Schweiz 340
he : , www.plantronics.com hu Tovbbi informcik: www.plantronics.com it Plantronics Acoustics Italia Srl Milano, Italia Numero Verde: 800 950934
Pentru informaii www.plantronics.com

: www.plantronics.com

www.plantronics.com :

Sverige Tel: 46 81

Plantronics Iberia, S.L. Madrid, Espaa Tel: 51 91
Daha fazla bilgi iin: www.plantronics.com
Plantronics B.V. Scorpius LR Hoofddorp Netherlands www.plantronics.com
2010 Plantronics, Inc. All rights reserved. Plantronics, the logo design, Plantronics Explorer, QuickPair and Sound Innovation are trademarks or registered trademarks of Plantronics, Inc. The Bluetooth name and the Bluetooth trademarks are owned by Bluetooth SIG, Inc., and are used by Plantronics, Inc. under license. All other trademarks are the property of their respective owners. U.S. Patents Pending 83240-03 Rev A

Plantronics Explorer 210 Series

User Guide

Welcome
Congratulations on purchasing a Plantronics headset. This User Guide contains instructions for setting up and using your Plantronics Explorer 210 series headset. Before using this product, please refer to the For Your Safety booklet for important safety, charging, battery and regulatory information.

Getting Assistance

The Plantronics Technical Assistance Centre is ready to assist you. You can nd answers to frequently asked questions, ask a question using e-mail, receive service over the Internet, or speak directly with a representative. Visit www.plantronics.com/support or call your country support line mentioned at the back of this user guide.

Registering Your Product

Visit www.plantronics.com/productregistration to register your product online so we can provide you with the best service and technical support.

Contents

Welcome....ii What is Bluetooth?...iv Package Contents, Features and Accessories.. 1 Charging Your Headset.. 2 How to Charge Your Headset Using the AC Charger. 2 Pairing Your Headset... 3 Plantronics QuickPair Technology.. 3 How to Pair Your Phone With Your Headset for the First Time.. 4 How to Pair Your Headset if it Has Been Previously Paired With Another Device... 5 Adjusting the Fit... 6 Headset Controls... 7 Range... 8 Indicator Lights... 9 Hands-Free Features... 10 Troubleshooting... 11 Product Specications... 12

What is Bluetooth?

Bluetooth wireless technology provides a way for devices to communicate with each other using short-range radio frequency instead of wires. Any two Bluetooth devices can communicate as long as they both have Bluetooth turned on, they are within range and they have been paired a quick handshake process that connects the two devices. Bluetooth range is up to 10 metres (33 feet). Obstructions such as walls or other electronics devices can cause interference or shorten the effective range. NOTE For optimal performance, place your headset and phone on the same side of your body.
Package Contents and Features
Headset Front Power on/off Call control button Indicator light Volume control Earloop

Headset Back Microphone

Speaker/eartip

Charging jack

AC Charger 100 240V
Plantronics Explorer 210 Series Accessories*
Vehicle Charging Adapter #76777-01
USB Headset Charger #76016-01
Vehicle Power Charger #78583-01
* Not included. To order, please contact your Plantronics supplier or go to www.plantronics.com 1

Charging Your Headset

How to Charge Your Headset Using the AC Charger Before using your headset for the rst time, charge it for at least 20 minutes. A full charge takes approximately two hours.
Connect the AC charger to a power outlet. Plug the AC jack into the charging jack on the headset.
While your headset is charging, the indicator glows red. When your headset is fully charged, the indicator turns off. Do not use your headset while it is connected to the charger. NOTE Never charge the battery where the temperature may fall below 0C (32F) or rise above 40C (104F) for example, in an unattended motor vehicle. Do not charge the battery while it is unattended. CHARGING TIME 2 hours.

Full charge

20 minutes.
Minimum charge before rst use

Pairing Your Headset

Pairing is the process of introducing your headset to your phone. Before using your headset for the rst time, you must pair it with your Bluetooth phone. Normally, you need to pair your headset with your phone only once. Plantronics QuickPair Technology Your new headset includes Plantronics QuickPair technology to simplify the Bluetooth setup process. The rst time you turn your headset on, your headset automatically enters pairing mode for 10 minutes (the indicator light ashes red and blue). Once paired successfully, your headset stays on for instant use. If not successfully paired after 10 minutes, your headset automatically goes to standby mode. When you turn the headset off then on again, it automatically goes into pairing mode until successfully paired with a Bluetooth phone.
Pairing Your Headset First Time

SETTINGS Time and Date

BLUETOOTH

Bluetooth

Sound Settings Network Services Security Reset Settings

Phone Settings

Discover/ Search

PASSKEY

How to Pair Your Phone With Your Headset for the First Time
Turn on the Bluetooth feature on your phone. For most phones, select Settings/Tools > Connections > Bluetooth > On. See your phones user guide for more information. Turn the headset on. Turn on your headset by sliding the power switch forward. Wait until the indicator light ashes blue and red. If you dont see the red/blue ash,turn the headset off, wait, then turn it on again. Wait until you see the red/blue ash.
Use the commands on your phone to locate your headset. For most phones, select Settings/Tools > Connections > Bluetooth > Search > 2XXPlantronics. See your phones user guide for more information. When prompted for the passkey, enter 0000. Pairing is successful when the indicator on your headset ashes blue. Your headset is now connected and ready to use.
How to Pair Your Headset if it Has Been Previously Paired With Another Device

Turn the headset off. Slide the power switch off, then wait until the indicator turns red and then turns off. Turn the headset on. Slide the power switch on. After the headset is powered on, press and hold the call control button until the indicator light continues to ash red and blue. Use the commands on your phone to locate your headset. For most phones, select Settings/Tools > Connections > Bluetooth > Search > 2XXPlantronics. See your phones user guide for more information. When prompted for the passkey, enter 0000. Pairing is successful when the indicator on your headset ashes blue. Your headset is now connected and ready to use.

Adjusting the Fit

To remove the earloop, gently pull up on earloop near the Plantronics name until you hear a snap. Position earloop as shown above, then gently snap back onto post. Place the earloop behind your ear. Rotate the headset so that the speaker/eartip rests comfortably in your ear. Align the microphone with the corner of your mouth. Callers can hear you best when you point the microphone towards the corner of your mouth.

Headset Controls

Turn on the headset Slide the power switch on, then wait until the indicator glows blue. You will hear ascending tones. Turn off the headset Slide the power switch off, then wait until the indicator glows red. You will hear descending tones. When power is off, indicator stays off. Answer a call Briey press the call control button. When you receive a call, your phone may ring before your headset rings. Wait until you hear the ring in your headset before you press the call control button to answer the call. Reject a call Make a call When phone rings, press and hold the call control button until you hear a single low tone. Enter number on your phone, press send, and the call is automatically transferred to headset; no need to press call control button. Tap the volume + button to increase volume. At the upper limit you will hear two tones. Tap button to decrease volume level. (There are eight volume levels.) WARNING Do not use headphones/headsets at high volumes for an extended period of time. Doing so can cause hearing loss. Always listen at moderate levels. See www.plantronics.com/ healthandsafety for more information on headsets and hearing.

Adjust the volume

Transfer a call from headset to phone Transfer a call from phone to headset While in a call, press and hold the call control button until you hear a single low tone. While in a call, press and hold the call control button until you hear a single low tone.
To maintain a connection, keep your headset within 10 metres (33 feet) of the Bluetooth device. If there are obstacles between your headset and the device, you may experience interference. For optimal performance, place your headset and phone on the same side of your body. Audio quality degrades as you move out of range. When you are far enough away to lose the connection, you hear a high tone in the headset. NOTE The headset attempts to reconnect for 30 seconds. If you move back in range after 30 seconds pass, you can manually reconnect by pressing the call control button. NOTE Audio quality is also dependent upon the device with which the headset is paired.

Indicator Lights

Headset Status Powering on Powering off Standby Charging battery Low battery Pairing mode Missed call Incoming call Headset Indicator Light Steady blue, then intermittent ashes (changes to standby mode) Red appears and goes off Blue intermittent ashes Red solid light. Light indicator turns off when battery is fully charged and headset is off. Triple red ashes Blue/red alternating ashes Purple ashes. Press the call control button to cancel ashing light. Triple blue ashes when ringing.

Hands-Free Features

If your phone and your wireless service provider both support hands-free operation, you can use the following features: Redial the last number To activate last number redial, double press the call control button. You will hear a double tone after each doublebutton press. With the headset on, press the call control button for 2 seconds to activate the voice dialling. NOTE To use voice-activated dialling, the voice-dialling feature must be enabled on your phone. See your Bluetooth phone manual for instructions. Reject a call When receiving an incoming call, press the call control button for 2 seconds to reject the call.

Using Voice Dialling

Troubleshooting
My headset does not work with my phone. Headset was not in pairing mode when mobile phone menu selections were made. See page 5 Pairing Your Headset. Incorrect menu selections were made on your mobile phone. See page 5 Pairing Your Headset. I did not enter my passkey. Your phone did not locate the headset. Repeat the pairing process on page 5. Incorrect menu selections were made on your mobile phone. Repeat the pairing process on page 5. Callers cannot hear me, or I cannot hear caller/dialling tone. The headset is not turned on or the headset is not connected to mobile phone. Press the call control button for 2 seconds until you hear a beep or make sure the power switch is in the ON position by sliding switch up and down again. Your headset is out of range. Move the headset closer to the phone or Bluetooth device. Your headset battery is drained. Charge your battery using the AC power adapter supplied. The listening volume is too low. Tap the volume + key to increase the sound heard in the headset.

Product Specications

Talk Time* Standby Time* Charge Time Range Power Requirements Battery Type Storage/Usage Temperature Version Up to 7 hours Approximately 8 days or 200 hours 2 hours Up to Bluetooth standard 10 metres (33 feet) 5V DC 180 mA Rechargeable, non-replaceable, lithium ion polymer 10 C 40 C (50 F 104 F) Bluetooth 2.0

Supports Bluetooth hands-free and headset proles. * Battery enabled. Performance may vary by device.
For safety information, see the separate For Your Safety booklet. For warranty information, see the separate 2 Year Warranty leaet or visit www.plantronics.com
Plantronics Ltd Wootton Bassett, UK Tel: 0800 410014

Finland Tel: 0800 117095

Plantronics B.V. Hoofddorp, Nederland Tel: (0)0800 Plantronics (NL) (BE/LUX)
Plantronics Sarl Noisy-le-Grand France

Norge Tel: 80011336

www.plantronics.com
Czech Republic www.plantronics.com
Plantronics BV Regus House Harcourt Centre Harcourt Road Dublin 2 Ireland Service ROI: 896

Danmark Tel: 46 10

Portugal Tel: 45 17
Plantronics GmbH Hrth, Deutschland Kundenservice: Deutschland 400 sterreich 500 Schweiz 340
he www.plantronics.com hu Tovbbi informcik: www.plantronics.com it Plantronics Acoustics Italia Srl Milano, Italia Numero Verde: 800 950934

www.plantronics.com

Sverige Tel: 46 81
Plantronics Iberia, S.L. Madrid, Espaa Tel: 51 91
Daha fazla bilgi iin: www.plantronics.com
Plantronics B.V. Scorpius LR Hoofddorp Netherlands www.plantronics.com
2009 Plantronics, Inc. All rights reserved. Plantronics, the logo design, Plantronics Explorer, QuickPair and Sound Innovation are trademarks or registered trademarks of Plantronics, Inc. The Bluetooth word mark and logo are owned by Bluetooth SIG, Inc. and any use of such marks by Plantronics, Inc. is under license. All other trademarks are the property of their respective owners. U.S. Patents Pending 82216-03 Rev A