External Desktop

My Book

Essential

User Manual
My Book Essential User Manual

WD Service and Support

Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or e-mail support service at support.wdc.com. If the answer is not available or if you prefer, please contact WD at the best telephone number shown below. Your product includes 30 days of free telephone support during the warranty period. This 30day period starts on the date of your first telephone contact with WD Technical Support. E-mail support is free for the entire warranty period and our extensive knowledge base is available 24/ 7. To help us keep you informed of new features and services, remember to register your product online at http://register.wdc.com.

Accessing Online Support

Visit our product support website at support.wdc.com and choose from these topics: DownloadsDownload drivers, software, and updates for your WD product. RegistrationRegister your WD product to get the latest updates and special offers. Warranty & RMA ServicesGet warranty, product replacement (RMA), RMA status, and data recovery information. Knowledge BaseSearch by keyword, phrase, or answer ID. InstallationGet online installation help for your WD product or software.
Contacting WD Technical Support
When contacting WD for support, have your WD product serial number, system hardware, and system software versions available.
North America English Spanish 800.ASK.4WDC (800.275.4932) 800.832.4778 Asia Pacific Australia China Hong Kong India Indonesia Japan Korea Malaysia Philippines Singapore Taiwan 6682/++9393 (MNTL)/(Reliance) (Pilot Line) +6550 +6008/88 1908/++6008/+6008/++6008/+65 62430496

Europe (toll free)*

00800 ASK4 WDEU (00800 27549338) +++31 880062100
Europe Middle East Africa
* Toll free number is available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom.
MY BOOK ESSENTIAL USER MANUALL

Table of Contents

WD Service and Support. ii
Accessing Online Support. ii Contacting WD Technical Support. ii

About Your WD Drive. 1

Features. 1 Kit Contents. 2 Optional Accessories. 2 Operating System Compatibility. 3 Disk Drive Format. 3 Physical Description. 3
Power/Activity LED. Power Button. USB 3.0 Interface. Kensington Security Slot. 4 5
Registering the Drive. 5 Handling Precautions. 5
Connecting the Drive and Getting Started. 6
Connecting the Drive. 6 Getting Started with the WD SmartWare Software. 8
WD SmartWare Overview. 12 WD SmartWare Home Screen. 13 Drive Management Home Screen. 14 Viewing the Info/Online Help Topics. 14
Getting Started Without the WD SmartWare Software. 15
Backing Up Your Computer Files. 16
About Backing Up Your Computer Files. 16 Backing It All Up. 18 Advanced Backup Capabilities. 19
Selecting Specific Files to Back Up. 19 Changing the Backup Software Settings. 20
Retrieving Backed Up Files. 23
About Retrieving Files. 23 Retrieving a File. 23 Retrieving a Folder. 26 Retrieving an Earlier Version of a File or Deleted Files. 26 Retrieving All Your Files. 26

TABLE OF CONTENTS iii

Locking and Unlocking the Drive. 27
Password Protecting the Drive. 27 Unlocking the Drive. 28
Unlocking the Drive with the WD SmartWare Software. 29 Unlocking the Drive Without the WD SmartWare Software. 29

Changing Your Password. 30 Turning Off the Drive Lock Feature. 31
Managing and Customizing Your Drive. 32
Using the WD SmartWare Icon. 32 Opening the WD SmartWare Software. 32 Checking Drive Status. 32 Monitoring Icon Alerts. 33 Safely Disconnecting the Drive. 33
Using the WD SmartWare Icon. 33 Using the Drive Power Button. 33
Customizing Your Software Settings. 34
Specifying a Different Retrieve Folder. 34 Setting the Preferences Option. 35
Customizing Your Drive Settings. 35
Registering the Drive. Setting the Drive Sleep Timer. Erasing the Drive. Enabling the Backup and Retrieve Functions. 38 40
Uninstalling the WD SmartWare Software. 40
Uninstalling on Windows XP. 40 Uninstalling on Windows Vista or Windows 7. 41
Restoring the WD SmartWare Software and Disk Image. 41
Checking Drive Health. 42 Using the Drive with a Mac. 44
Reformatting the Drive. 44 Restoring the WD SmartWare Software and Disk Image. 44 Connecting the Drive and Getting Started. 44 Enhancing Performance with WD +TURBO. 45 Installing the WD SmartWare Software. 47 The WD SmartWare Home Screen. 49 Using the WD SmartWare Icon. 50 Opening the WD SmartWare Software. 50 Checking Drive Status. 51 Safely Dismounting the Drive. 52
Using the WD SmartWare Icon. 52 Using the My Book Icon. 53 Using the Drive Power Button. 53

TABLE OF CONTENTS iv

Unlocking the Drive. 53
Unlocking the Drive with the WD SmartWare Software. 53 Unlocking the Drive Without the WD SmartWare Software. 55
Uninstalling WD SmartWare Software. 56

Troubleshooting. 57

Installing, Partitioning, and Formatting the Drive. 57 Frequently Asked Questions. 57
Installing the SES Driver. 59
Installing on Windows XP Computers. 59
Installing the Driver Automatically. 59 Installing the Driver Manually. 61
Installing on Windows Vista Computers. 63
Installing the Driver Automatically. 63 Installing the Driver Manually. 64
Installing on Windows 7 Computers. 66
Compliance and Warranty Information. 68
Regulatory Compliance. 68
FCC Class B Information. 68 ICES/NMB-003 Compliance. 68 Safety Compliance. 68 CE Compliance For Europe. 68 GS Mark (Germany only). 68 KCC Notice (Republic of Korea only). 69
Environmental Compliance (China). 69 Warranty Information. 69
Obtaining Service. 69 Limited Warranty. 70

Index. 71

TABLE OF CONTENTS v
MY BOOK ESSENTIAL USER MANUAL

About Your WD Drive

Welcome to your My Book Essential external hard drive, an elegant, high-capacity storage solution for all the chapters of your digital life. Our latest edition features visual, easy-to-use, automatic, continuous backup software and drive lock security protection. WD's best-selling My Book Essential USB external hard drive features WD SmartWare software that backs up your data automatically and continuously, shows your backup as it happens, and brings back lost files effortlessly. This chapter includes the following topics:

CONNECTING THE DRIVE AND GETTING STARTED 8
4. After the software installation completes: IF you clicked. at step 1,

Install WD SmartWare

THEN the WD SmartWare software displays.
The initial Backup screen for performing your first backup (see Figure 6 on page 10). Here you can either: Run your first backupSee Backing Up Your Computer Files on page 16 before clicking Start Backup and then proceed to step 5. Skip the backup and display the WD SmartWare initial Drive Settings screen (Figure 7 on page 10)See Password Protecting the Drive on page 27 and Registering the Drive on page 37 before clicking Skip Backup and then skip to step 6 on page 11. Note: In this case, the WD SmartWare initial Drive Settings screen includes a Return to Backup button for returning to the initial Backup screen.

Install Drive Settings

The drive management initial Drive Settings screen for securing and registering your drive (Figure 7 on page 10). a. See: Password Protecting the Drive on page 27 Registering the Drive on page 37 b. Skip to step 7 on page 11. The Home screen for accessing all WD SmartWare functions: a. See Figure 8 on page 11 and Retrieving Backed Up Files on page 23. b. This completes the getting started procedure after selecting Retrieve a backup.

Retrieve a backup

Note: The initial Backup and Drive Settings screens only appear one timethe first time you install the WD SmartWare software on your computer. After that, launching the software displays the Home screen so you can choose what you want to do.
5. After running your first backup: a. Click Continue to Settings to display the WD SmartWare initial Drive Settings screen (Figure 7 on page 10). b. See Password Protecting the Drive on page 27 and Registering the Drive on page 37 before clicking Continue to display the WD SmartWare Home screen (Figure 8 on page 11). This completes the getting started procedure after selecting Install WD SmartWare and running your first backup.
CONNECTING THE DRIVE AND GETTING STARTED 9
Figure 6. Initial Backup Screen
WD SmartWare Initial Drive Settings Screen
Drive Management Initial Drive Settings Screen Figure 7. Initial Drive Settings Screens CONNECTING THE DRIVE AND GETTING STARTED 10
6. After password protecting or registering your drive, click Continue to close the WD SmartWare initial Drive Settings screen and display the WD SmartWare Home screen (Figure 8). This completes the getting started procedure after selecting Install WD SmartWare and skipping the backup. 7. After password protecting or registering your drive, click Finish to close the drive management initial Drive Settings screen. This completes the getting started procedure after selecting Install Drive Settings. In this case: Opening the WD SmartWare software displays the drive management Home screen (see Figure 9 on page 12) with only the Settings tab for performing all drive management functions (see Customizing Your Drive Settings on page 35). Clicking the Settings tab displays the drive management Drive Settings screen with a Preferences button that you can use to enable the Backup and Retrieve functions (see Figure 17 on page 27 and Enabling the Backup and Retrieve Functions on page 40).

For a complete list of all included file extensions, search for Answer ID 3644 in the WD Knowledge Base at http://support.wdc.com. Note that: The System category, shown against a dark gray background, includes all of your operating system files that are not available for backup. Files that are not backed up include system files, program files, applications, and working files like.tmp and.log files. The Retrieved category, also shown against a dark gray background, includes the files that you have retrieved from a prior backup. They, too, are not available for backup. Hovering the pointer over a category displays the number of files in the category.
CONNECTING THE DRIVE AND GETTING STARTED 13
In the Content Gauge for your My Book drive, the Additional Files category includes all of the files shown in the used space portion of your drive properties. This space is not available for backups.
Note: The small number of files that are shown in the Additional Files category when you first install the WD SmartWare softwarebefore performing your first backuprepresents the system and hidden files that your computers operating system put there when you installed the drive.
Drive Management Home Screen
The drive management Home screen is available after selecting Install Drive Settings, installing the software, completing the initial drive settings, and opening the WD SmartWare software. It has two tab-selected screen options: HomeProvides a Content Gauge showing the capacity and contents of your My Book drive (see Figure 9 on page 12) SettingsManages the same security, diagnostics, and power settings as the WD SmartWare Drive Settings screen and provides a Preferences button for enabling the Backup and Retrieve functions (see Figure 17 on page 27) As you copy files to your drive, the Content Gauge shows them in six categories: Documents Mail Music Pictures Other See WD SmartWare Home Screen on page 13 for a description of the file categories.
Note: The small number of files that are shown in the Additional Files category when you first install the WD SmartWare softwarebefore copying any files to the driverepresents the system and hidden files that your computers operating system put there when you installed the drive.

4. Appearance of a backup successfully finished message means that the backup completed normally. If any files could not be backed up, the WD SmartWare software displays a: Caution message indicating the number of files involved View link that you can click to see a list of the files and the reasons they were not backed up
Some applications and running processes can keep files from being backed up. If you cannot determine why some of your files were not backed up, try: Saving and closing all of your open files Closing all running applicationsincluding your e-mail program and web browser
BACKING UP YOUR COMPUTER FILES 18

Important:

Appearance of a Caution message indicating that your drive is full means that there is not enough free space on the drive to complete the backup. The best long-term solution would be to relegate the drive to longterm archive storage and:
a. Click the Home tab to display the Home screen. b. Click the WDStore link in the WD Online box to view the Western Digital Online Store website. c. Click External Hard Drives and select the best drive to suit your future requirements.
5. If you clicked Stop Backup at step 3, the Stop backup? confirmation prompt reminds you that if you stop the backup before it completes, the WD SmartWare software removes all of the backup files that were just copied to your My Book drive. To continue, click either: Continue Backup to disregard your stop request and resume the backup Stop Backup to follow through with your request, stop the backup, and remove the newly created backup files
Advanced Backup Capabilities
The advanced backup capabilities include: Selecting specific files to back up Changing the backup software settings:
- Choosing the number of backup versions to keep - Pausing the backup until your computer is idle
Selecting Specific Files to Back Up
To back up some of your computer files:
1. On the Backup screen (see Figure 10 on page 17), select Detailed View to open the
backup files content box:
BACKING UP YOUR COMPUTER FILES 19
2. In the backup files content box: Select the check boxes for the categories of files that you want to include in the backup Clear the check boxes for the categories of files that you want to exclude from the backup
3. Click Apply Changes to refresh the Content Gauge for your My Book drive. 4. Click Start Backup to back up the selected categories of files.
Changing the Backup Software Settings

THEN click.

File History Backup Speed Retrieve Folder Preferences

AND see.

Specifying the Number of Backup Versions on page 21. Pausing Backups Until Your Computer is Idle on page 22. Specifying a Different Retrieve Folder on page 34. Setting the Preferences Option on page 35.
Specifying a Different Retrieve Folder
When you start a retrieve, you can choose whether you want to store the retrieved files in either: Their original locations on your computer A Retrieved Content folder By default, the WD SmartWare software creates and uses a Retrieved Content subfolder in your My Documents folder. To specify a different folder:
1. Either create a new folder or determine which existing folder you want to use.
2. On the Software Settings screen (see Figure 12 on page 21), click Retrieve Folder to display the Set Retrieve Folder dialog:
3. Click Browse and use the browse function to identify the new retrieve folder. 4. Click Apply to save and implement the new retrieve folder.
MANAGING AND CUSTOMIZING YOUR DRIVE 34
Setting the Preferences Option
When enabled, each time you reconnect your My Book drive to your computer, the Preferences option checks for software updates. This ensures that you are always using the most-recent software version. To enable or disable the Preferences option:
1. On either the Software Settings screen (Figure 12 on page 21) or the drive
management Drive Settings screen (Figure 17 on page 27), click Preferences to display the Set Preferences dialog:
WD SmartWare Set Preferences Dialog
Drive Management Set Preferences Dialog
2. Select or clear the Automatically check for WD SmartWare software updates check box to enable or disable the Preferences option.
Note: See Enabling the Backup and Retrieve Functions on page 40 for information about the Enable Backup and Retrieve check box on the drive management Set Preferences dialog.
Customizing Your Drive Settings
The WD SmartWare software makes it easy for you to quickly customize the settings of your drive for the best possible performance: SecurityCreate, modify, and disable passwords that keep others from accessing the files on your drive. RegistrationRegister your drive to receive free technical support during the warranty period and find out about software updates, product enhancements, and price discount opportunities. DiagnosticsRun diagnostics and status checks to make sure your drive is working properly. Sleep TimerTurn your drive off during periods of extended inactivity to conserve power and extend the life of the drive. Drive EraseErase all of the contents on the drive, including your password if you have one. PreferencesCheck for software updates or enable the Backup and Retrieve functions if you selected Install Drive Settings at the What would you like to do? prompt on the Welcome to WD SmartWare screen.

MANAGING AND CUSTOMIZING YOUR DRIVE 35
To customize your drive settings for the best possible performance, on either the WD SmartWare Drive Settings screen or the drive management Drive Settings screen (see Figure 17 on page 27): IF you want to.
Use a password to keep others from accessing the files on your drive, Change your password, Remove password protection from your drive, Register your drive to receive free technical support during the warranty period and be kept up-todate on the latest WD products, Run drive diagnostics and status checks, Specify an inactive time interval to turn off your drive, Erase your drive so you can retrieve the space and start over with a fresh set of backups, Change the option that checks for software updates whenever you reconnect your WD SmartWare drive to your compute,

Security

Password Protecting the Drive on page 27. Changing Your Password on page 30. Turning Off the Drive Lock Feature on page 31. Registering the Drive on page 37.
Security Security Registration
Diagnostics Sleep Timer Drive Erase
Checking Drive Health on page 42. Setting the Drive Sleep Timer on page 37. Erasing the Drive on page 38. Setting the Preferences Option on page 35.
Preferences (Available on either the Software Settings screen or the drive management Drive Settings screen) Preferences (Only available on the drive management Drive Settings screen)
Enable the Backup and Retrieve functions,
Enabling the Backup and Retrieve Functions on page 40.
MANAGING AND CUSTOMIZING YOUR DRIVE 36
The WD SmartWare software uses your computers Internet connection to register your drive. To register your drive to receive free technical support during the warranty period and be kept up-to-date on the latest WD products:
1. Make sure that your computer is connected to the Internet.
2. On the Drive Settings screen (see Figure 17 on page 27), click Registration to display the Register Drive dialog:
3. Type your first name in the First name box. 4. Type your last name in the Last name box. 5. Type your e-mail address in the E-mail address box. 6. Select your language in the Preferred language box. 7. Select or clear the Yes, I want to receive communication. check box to specify whether or not you want to receive e-mail notifications about software updates, product enhancements, and price discount opportunities. 8. Click Register Drive to register your drive.

Use your operating systems Add or Remove Programs function to uninstall the WD SmartWare software from your computer.
Uninstalling on Windows XP
1. Click Start > Control Panel.
2. Double-click Add or Remove Programs. 3. Select WD SmartWare and click Remove. 4. Click Yes at the Are you sure. prompt.
MANAGING AND CUSTOMIZING YOUR DRIVE 40
Uninstalling on Windows Vista or Windows 7
2. Double-click Programs and Features. 3. Click WD SmartWare or the WD SmartWare icon and click Uninstall/Change at the top of the screen. 4. Click Yes at the Do you wish to proceed. prompt.
Restoring the WD SmartWare Software and Disk Image
In addition to deleting all of the data on your My Book drive, erasing or reformatting the drive also removes the WD SmartWare software and all of the support files, utilities, online help and user manual files. If you ever need to remove and reinstall the WD SmartWare software on your computer, or move the drive to another computer and install the software there, you will need to restore the WD SmartWare software and disk image on your My Book drive. To do this, after you have erased or reformatted the drive, go to support.wdc.com and see Knowledge Base Answer ID #5419.
MANAGING AND CUSTOMIZING YOUR DRIVE 41

Checking Drive Health

The files on your My Book drive are important to you. The WD SmartWare software has several built-in diagnostic tools to help make sure that your drive is performing well. Run the following tests if you are concerned that your drive is not operating properly: Diagnostic Tool
Quick S.M.A.R.T. Status Check

Description

S.M.A.R.T. is a failure-prediction function that continuously monitors key internal performance attributes of the drive. A detected increase in drive temperature, noise, or read/write errors, for example, can provide an indication that the drive might be approaching a serious failure condition. With advanced warning, you could take precautionary measures, like moving your data to another drive, before a failure occurs. The result of a quick S.M.A.R.T. status check is a pass or fail evaluation of the drive's condition. The S.M.A.R.T. status check completes within a second or two. Your My Book drive has a built-in Data Lifeguard diagnostic utility that tests the drive for error conditions. The quick drive test checks the drive for major performance problems. The result of a quick drive test is a pass or fail evaluation of the drive's condition. The quick drive test can take several minutes to complete. The most comprehensive drive diagnostic is the complete drive test. It methodically tests every sector for error conditions, and inserts bad-sector markers as required. The complete drive test can take several hours to complete, depending on the size and data configuration of your drive.

4. The first time you connect your My Book drive to your computer, a message asks if you want to use the drive to back up with Time Machine:
WD SmartWare software is fully compatible with Apple's Time Machine software. When using Time Machine, you can still use the WD SmartWare software for password protecting the drive, registering the drive, and running drive diagnostics. a. If you do not want to use the Time Machine backup software, click Cancel. b. If you do want to use the Time Machine backup software, click Use as Backup Disk. The My Book icon now displays as:
Your My Book drive is now ready to use as an external storage device. You can enhance its performance by installing the following software that is on the drive: WD +TURBO utility (see Enhancing Performance with WD +TURBO in the next section) WD SmartWare software (see Installing the WD SmartWare Software on page 47)
Enhancing Performance with WD +TURBO
WD +TURBO is a utility on the My Book drive that you can install to improve the performance of the drive on a Mac computer. If you are going to install the WD SmartWare software, you do not need to install the WD +TURBO utility yourselfthe WD SmartWare software will install it for you. If you are not going to install the WD SmartWare software, install WD +TURBO to enhance the performance of your My Book drive.
USING THE DRIVE WITH A MAC 45

To install WD +TURBO:

1. Double-click the My Book icon and then double-click the Extras folder on the screen

that displays:

2. Double-click the WD +TURBO Installer icon:
3. Click Install on the WD +TURBO Driver Installer screen:
4. Read the license agreement and click Accept to continue. 5. A message informs you that installing the drivers requires you to restart your computer to make them active:

Click Yes to continue.

USING THE DRIVE WITH A MAC 46
6. Type the password that you normally use to access the computer in the Password box and click OK:
7. As prompted, when the installation completes, click Yes to restart the computer:
8. When the computer restarts, the My Book icon now looks like this, where MY BOOK is
the name you assigned to the volume when you reformatted the drive for use with the Mac computer:

Your My Book drive is now ready to use as an enhanced-performance external storage device.
Installing the WD SmartWare Software
To install the WD SmartWare software:
1. Double-click the My Book icon and then double-click the WD SmartWare icon on the

screen that displays:

USING THE DRIVE WITH A MAC 47
2. The WD SmartWare Software Installer screen displays:
3. Click Continue to Install and the installer utility will detect that the WD SmartWare software is not installed:
4. Click Install WD SmartWare to begin the installation. 5. Read the license agreement and click Accept to continue. 6. Type the password that you normally use to access the computer in the Password box and click OK:
7. Wait for the installation to complete. This could take several minutes:
When the installation completes, the WD SmartWare Home screen displays (see Figure 18 on page 49).
USING THE DRIVE WITH A MAC 48
Figure 18. WD SmartWare Home Screen
The WD SmartWare Home Screen
On the Home screen, you can modify the primary drive being categorized with the dropdown selection box under the name of your computer. If you select a different drive, the system will identify the categories of files on that drive. Then click the Backup or Retrieve tab to either back up from or retrieve files to a location other than your computers main hard drive. In the Content Gauge for your computers hard drive, all of your files that are available for backup are shown against a blue background in categories that are based on the following folders on your computer: Music Movies Pictures Mail Documents Other Each category includes all of the files in the represented folder except the Other category, which includes all of the files in all other folders on your computer.
USING THE DRIVE WITH A MAC 49
Note that: The System category, shown against a dark gray background, includes all of your operating system files that are not available for backup. Files that are not backed up include system files, program files, applications, and working files. The Retrieved category, also shown against a dark gray background, shows the files that you have retrieved from a prior backup. They, too, are not available for backup. Hovering the pointer over a category displays the number of files in the category. In the Content Gauge for your My Book drive, the Additional Files category includes all of the files shown in the used space portion of your drive properties. This space is not available for backups.
After you have installed the WD SmartWare Software, the WD SmartWare icon displays in the bar at the top-right corner of the screen:

To unlock your drive:

1. Type your password in the Password box.
2. Click Unlock to unlock your drive and enable the WD SmartWare software. Manually. If your computer goes into sleep mode, an unlock screen might not display when you reactivate it. To unlock the drive, you can use either the: WD Unlocker VCD as described in Unlocking the Drive Without the WD SmartWare Software on page 55 My Book icon To unlock the drive manually, using the WD SmartWare icon:
1. Click the WD SmartWare icon in the bar at the top-right corner of the screen.
2. Select the My Book drive and then click Unlock Drive:
3. Type your password in the Password box and click Unlock on the WD SmartWare Drive Unlock utility screen:
4. At the Your drive is now unlocked prompt, click Exit to close the WD SmartWare Drive Unlock utility screen.
USING THE DRIVE WITH A MAC 54
Whenever you connect your password-protected drive to a computer that does not have the WD SmartWare software installed, you can use the WD SmartWare Drive Unlock utility to unlock the drive there. The WD SmartWare software provides the Drive Unlock utility on a virtual CD drive (VCD) that appears on your desktop whenever the drive is locked:
1. Double-click the WD Unlocker VCD icon and double-click the Drive Unlock icon on

the screen that appears:

2. Type your password in the Password box and click Unlock on the WD SmartWare drive unlock screen:
USING THE DRIVE WITH A MAC 55
Uninstalling WD SmartWare Software
Important: You can easily uninstall the WD SmartWare software. However, you will
need to restart the backup job manually after reinstalling the software as uninstalling deletes all existing backup job configurations. (See Backing Up Your Computer Files on page 16.) To uninstall the WD SmartWare software:
1. Double-click the My Book icon on the desktop or WD SmartWare in the Applications
list and double-click the Extras folder on the screen that displays:
2. Double-click the WD SmartWare Uninstaller icon:
3. Click Uninstall on the WD SmartWare Uninstall screen:
USING THE DRIVE WITH A MAC 56

Troubleshooting

This chapter includes the following topics: Installing, Partitioning, and Formatting the Drive Frequently Asked Questions If you have problems installing or using this product, refer to this troubleshooting section or visit our support website at support.wdc.com and search our knowledge base for more help.
Installing, Partitioning, and Formatting the Drive

How to

Install, partition, and format the drive in Windows XP and Vista Install, partition, and format the drive to Mac OS X 10.4.11 and 10.5+ Reformat from Mac GPT to Windows XP NTFS Reformat the drive from Mac GPT to Windows Vista NTFS format Obtain and reinstall the original software included with this product Format the drive to the FAT32 file system* Use the drive on a Mac and a PC simultaneously

TROUBLESHOOTING 58

Installing the SES Driver
If you decide to not install the WD SmartWare software, you must have an SES driver installed on computers running Windows to keep the hardware popup wizard from displaying every time you connect your My Book drive to your computer.
Note: The SES Driver is installed automatically when you install the WD SmartWare software or if you clicked Do Not Install on the
Welcome to WD SmartWare screen (see Getting Started Without the WD SmartWare Software on page 15). This appendix includes the following topics: Installing on Windows XP Computers Installing on Windows Vista Computers Installing on Windows 7 Computers
Installing on Windows XP Computers
After you physically connect the drive as shown in Figure 4 on page 6, the Found New Hardware Wizard screen displays.
Note: If Autoplay is enabled, two additional screens might appear at the same time as the Found New Hardware Wizard screen. If they appear, close them.
You can use the Found New Hardware Wizard to install the SES driver either: Automatically, if your computer is connected to the Internet Manually, whether your computer is connected to the Internet or not
Installing the Driver Automatically
To install the SES driver automatically, your computer must be connected to the Internet:
1. Verify that your computer is connected to the Internet.
2. On the Found New Hardware Wizard screen, select Yes this time only to allow Windows XP to connect to Windows Update:
3. Click Next to continue.
INSTALLING THE SES DRIVER 59
4. Select Install the software automatically and click Next:
5. When the installation completes, click Finish:
INSTALLING THE SES DRIVER 60
Installing the Driver Manually
If your computer is not connected to the Internet, install the driver manually:
1. On the Found New Hardware Wizard screen, select No, not this time to inhibit a
connection attempt to Windows Update:
2. Click Next to continue. 3. Select Install from a list or specific location and click Next:
4. Browse to My Computer and: a. Double-click the My Book drive. b. Double-click the Extras folder. c. Select WD SES Device Driver.

HDD EMI Kensington 6-32x6.35mm M3x5mm+5W

(PCA)*

Warranty Information

Obtaining Service

WD values your business and always attempts to provide you the very best of service. If this Product requires maintenance, either contact the dealer from whom you originally purchased the Product or visit our product support website at support.wdc.com for information on how to obtain service or a Return Material Authorization (RMA). If it is determined that the Product may be defective, you will be given an RMA number and instructions for Product return. An unauthorized return (i.e., one for which an RMA number has not been issued) will be returned to you at your expense. Authorized returns must be shipped in an approved shipping container, prepaid and insured, to the address provided on your return paperwork. Your original box and packaging materials should be kept for storing or shipping your WD product. To conclusively establish the period of warranty, check the warranty expiration (serial number required) via support.wdc.com. WD shall have no liability for lost data regardless of the cause, recovery of lost data, or data contained in any Product placed in its possession.
COMPLIANCE AND WARRANTY INFORMATION 69

Limited Warranty

WD warrants that the Product, in the course of its normal use, will for the term defined below, be free from defects in material and workmanship and will conform to WDs specification therefor. The term of your limited warranty depends on the country in which your Product was purchased. The term of your limited warranty is for 2 years in the North, South and Central America region, 2 years in the Europe, the Middle East and Africa region, and 3 years in the Asia Pacific region, unless otherwise required by law. The term of your limited warranty period shall commence on the purchase date appearing on your purchase receipt. WD shall have no liability for any Product returned if WD determines that the Product was stolen from WD or that the asserted defect a) is not present, b) cannot reasonably be rectified because of damage occurring before WD receives the Product, or c) is attributable to misuse, improper installation, alteration (including removing or obliterating labels and opening or removing external enclosures, unless the product is on the list of limited user-serviceable products and the specific alteration is within the scope of the applicable instructions, as found at support.wdc.com), accident or mishandling while in the possession of someone other than WD. Subject to the limitations specified above, your sole and exclusive warranty shall be, during the period of warranty specified above and at WDs option, the repair or replacement of the Product. The foregoing limited warranty is WDs sole warranty and is applicable only to products sold as new. The remedies provided herein are in lieu of a) any and all other remedies and warranties, whether expressed, implied or statutory, including but not limited to, any implied warranty of merchantability or fitness for a particular purpose, and b) any and all obligations and liabilities of WD for damages including, but not limited to accidental, consequential, or special damages, or any financial loss, lost profits or expenses, or lost data arising out of or in connection with the purchase, use, or performance of the Product, even if WD has been advised of the possibility of such damages. In the United States, some states do not allow exclusion or limitations of incidental or consequential damages, so the limitations above may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

My Book Essential
External Hard Drives Smart backup and storage

BEST SE DS

AL HARD D
Automatic, continuous backup Visual backup control center Password protection and hardware-based encryption
Our best-selling My Book external drive is an elegant, high-capacity storage solution for all the chapters of your digital life. Our latest edition now features visual, easy-to-use, automatic, continuous backup software and drive lock security protection.

ING LL

External Hard Drives

Product Features

See your life safe in one place.
See your backup as it happens Seeing is believing. Visual backup displays your content in categories and shows the progress of your backup. Protect your data automatically Relax, your data is secure. Automatic, continuous backup will instantly make a second copy whenever you add or change a file.

Streamlined design

My Computer

My Book

Weve made these award-winning drives even smaller, sleeker, and more elegant.

Drive lock

Music 87 GB Photos 95 GB Movies 165 GB Others Folder 10 GB
Illuminated capacity gauge
Gain peace of mind knowing that your data is protected from unauthorized access or theft with password protection and 256-bit hardware-based encryption.
See at a glance how much space is available on your drive.

Backup Complete

USB 2.0 interface

Power miser

53 GB Free 53 GB Free Bring back lost files effortlessly Retrieve your valuable data to its original location whether youve lost all your data Visual backup displays your content or just overwritten an important file. categories and confirms that your files
My Book external drives are designed to save energy. WD GreenPower Technology lowers internal drive power consumption by up to 30%, a sleep mode reduces power during idle times, and a power-saving feature turns the drive on and off with your computer.
A simple connection that offers convenience and compatibility among multiple computers.

Planet friendly

We designed a small retail box from recycled materials to minimize waste. We encourage you to recycle it.
Take control Customize your backup, set drive security, run diagnostics, manage the power settings, and more from the WD SmartWare control center.

have been backed up.

Product Specifications
Interface USB 2.0 Dimensions Height: 1.9 in (48 mm) Depth: 6.5 in (165 mm) Width: 5.3 in (135 mm) Weight: 2.6 lb (1.18 kg) operating Specifications Data transfer rate:1 Up to 480 Mb/sec Operating temperature: 5C to 35C Non-op. temperature: 20C to 65C
A USB 2.0 host and USB 2.0 certified cable are required to obtain Hi-Speed USB performance.
System Compatibility Formatted NTFS for Windows XP, Windows Vista, Windows 7 Mac OS X Tiger, Leopard, Snow Leopard (requires reformatting) Limited Warranty 2 years Americas 2 years EMEA 3 years APAC 3 years Japan
Capacities and models 2 TB WDBAAF0020EBK 1.5 TB WDBAAF0015EBK 1 TB WDBAAF0010EBK 750 GB WDBAAF7500EBK 640 GB WDBAAF6400EBK 500 GB WDBAAF5000EBK

Kit Contents External hard drive WD SmartWare software USB cable AC adapter Quick Install Guide
Western Digital, WD, the WD logo, My Book and Put Your Life On It are registered trademarks in the U.S. and other countries; Essential, WD GreenPower Technology and WD SmartWare are trademarks of Western Digital Technologies, Inc. Other marks may be mentioned herein that belong to other companies. Pictures shown may vary from actual products. Not all products may be available in all regions of the world. All product and packaging specifications subject to change without notice. The term of your limited warranty depends on the country in which your product was purchased. Please visit our web site at http:support.wdc.com/warranty for the detailed terms and conditions of our limited warranty and for a list of the specific countries in these regions. 2009 Western Digital Technologies, Inc. All rights reserved. As used for storage capacity, one megabyte (MB) = one million bytes, one gigabyte (GB) = one billion bytes, and one terabyte (TB) = one trillion bytes. Total accessible capacity varies depending on operating environment. As used for transfer rate or interface, megabyte per second (MB/s) = one million bytes per second, and gigabit per second (Gb/s) = one billion bits per second. 4178-705049-A00 Sept 2009