Set up faxing for the device....67 Set up faxing (parallel phone systems)....68 Choose the correct fax setup for your home or office..69 Select your fax setup case...70 Case A: Separate fax line (no voice calls received)..72 Case B: Set up the device with DSL...73 Case C: Set up the device with a PBX phone system or an ISDN line..74 Case D: Fax with a distinctive ring service on the same line..74 Case E: Shared voice/fax line...75 Case F: Shared voice/fax line with voice mail...76 Case G: Fax line shared with computer modem (no voice calls received).77 Case H: Shared voice/fax line with computer modem..80 Case I: Shared voice/fax line with answering machine..84 Case J: Shared voice/fax line with computer modem and answering machine.85 Case K: Shared voice/fax line with computer dial-up modem and voice mail.89 Serial-type fax setup....91 Configure the device (Windows)...92 Install the software before connecting the device (recommended)..92 Connect the device before installing the software... 93 Share the device on a locally shared network...93 Configure the device (Mac OS)....94 To install the software...94 Share the device on a locally shared network...94 Uninstall and reinstall the software....Maintain and troubleshoot Work with ink cartridges....98 Supported ink cartridges....98 Handle the ink cartridges...99 Replace the ink cartridges...99 Align the ink cartridges....102 Clean the ink cartridges...104 Clean the ink cartridge contacts... 105 Clean the area around the ink nozzles...106 Store printing supplies....108 Clean the device....109 Clean the scanner glass....109 Clean the exterior....110 Clean the automatic document feeder...110 General troubleshooting tips and resources...113 Solve printing problems....114 The device shuts down unexpectedly....114 Error message appears on control-panel display.. 114 The device is not responding (nothing prints)...115 Device takes a long time to print...115 Blank or partial page printed...115 Something on the page is missing or incorrect...116 Placement of the text or graphics is wrong...116 The device prints half a page, then ejects the paper..117
Contents Poor print quality and unexpected printouts...117 Common poor quality printout problems...118 Meaningless characters print...118 Ink is smearing.... 119 Ink is not filling the text or graphics completely...119 Output is faded or dull colored...120 Colors are printing as black and white...120 Wrong colors are printing...120 Printout shows bleeding colors....121 Colors do not line up properly....121 Lines or dots are missing from text or graphics..121 Solve paper-feed problems....121 Solve copy problems...123 No copy came out....123 Copies are blank....123 Documents are missing or faded...124 Size is reduced....124 Copy quality is poor....124 Copy defects are apparent...124 The device prints half a page, then ejects the paper..125 Error messages appear...125 Paper mismatch....125 Solve scan problems...126 Scanner did nothing....126 Scan takes too long....126 Part of the document did not scan or text is missing..127 Text cannot be edited....127 Error messages appear...128 Scanned image quality is poor...128 Scan defects are apparent....129 Solve fax problems....129 The fax test failed....130 Troubleshoot installation issues....142 Hardware installation suggestions....142 Software installation suggestions... 143 Clear jams....144 Clear paper jams...144 Avoid paper jams...146 A HP supplies and accessories Order printing supplies online....147 Supplies.....147 HP media....147 B Support and warranty Hewlett-Packard limited warranty statement...149 Obtain electronic support....150

To start the Fax to PC Setup Wizard from the Solution Center 1. Open the Solution Center. For more information, see Use the HP Solution Center (Windows). 2. Select Settings, and then select Fax to PC Setup Wizard. 3. Follow the onscreen instructions to set up Fax to PC. Modify Fax to PC settings You can update the Fax to PC settings from your computer at any time from the Fax settings page in the Solution Center. You can turn off Fax to PC and disable printing faxes from the device control panel. To modify Fax to PC settings from the device control panel 1. Press the Setup button, select Fax Settings, and then Fax to PC. 2. Select the setting that you want to change. You can change the following settings: View PC hostname: View the name of the computer that is set up to administer Fax to PC. Turn Off: Turn off Fax to PC. NOTE: Use the Solution Center to turn on Fax to PC. Disable Fax Print: Choose this option to print faxes as they are received. If you turn off printing, color faxes will still print. NOTE: Because color faxes are not saved to the computer, color faxes are still printed. However, some multi-page color faxes may be too large for the device memory.
To modify Fax to PC settings from the Solution Center 1. Open the Solution Center. For more information, see Use the HP Solution Center (Windows). 2. Select Settings, and then select Fax Settings. 3. Select the Fax to PC Settings tab. 4. Make any changes to the settings you want to modify. Press OK. NOTE: Any changes you make will overwrite the original settings.

Change fax settings

After completing the steps in the getting started guide that came with the device, use the following steps to change the initial settings or to configure other options for faxing. Configure the fax header Set the answer mode (Auto answer) Set the number of rings before answering Change the answer ring pattern for distinctive ring Set the fax error correction mode Set the dial type Set the redial options Set the fax speed

Configure the fax header

The fax header prints your name and fax number on the top of every fax you send. HP recommends that you set up the fax header by using the software that you installed with the device. You can also set up the fax header from the device control panel, as described here. NOTE: In some countries/regions, the fax header information is a legal requirement. To set or change the fax header 1. Press Setup. 2. Press right arrow to select Fax Settings, and then press OK. 3. Press right arrow to select Fax Header, and then press OK. 4. Enter your personal or company name using the numeric keypad, and then press OK. 5. Enter your fax number by using the numeric keypad, and then press OK.

* Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace the ink cartridges until print quality becomes unacceptable.

Administer the device

This section provides information about administering the device and modifying settings.
Use this tool. Device control panel to do the following.
Language and country/region: Press Setup, select Basic Settings, and then select Set Langugage. Set the date and time: Press Setup, press Basic Settings, and then press Date and Time.
Toolbox (Windows) HP Printer Utility (Mac OS)
Perform device maintenance tasks: Click the Device Services tab.
Change tray settings: Click Paper Handling from the Printer Settings panel. Perform device maintenance tasks: Open the Information and Support panel, and then click the option for the task that you want to perform.
Use device management tools
Toolbox (Windows) HP Printer Utility (Mac OS)
The Toolbox provides maintenance information about the device. NOTE: The Toolbox can be installed from the Starter CD by selecting the full installation option if the computer meets the system requirements. Open the Toolbox Toolbox tabs
Open the Toolbox From the HP Solution Center, click the Settings menu, point to Print Settings, and then click Printer Toolbox. Right-click the HP Digital Imaging Monitor in the taskbar, point to Printer Model Name and then click Display Printer Toolbox. Toolbox tabs The Toolbox contains the following tabs.
Tabs Estimated Ink Level Contents
Ink Level Information: Shows estimated ink level for each cartridge. NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace the ink cartridges until print quality becomes unacceptable.

Information

Shop Online: Provides access to a Web site from which you can order printing supplies for the device online. Order by Phone: Shows telephone numbers that you can call to order supplies for the device. Telephone numbers are not available for all countries/regions. Cartridge Details: Shows order numbers and expiration dates of the installed ink cartridges.
Printer Information: Shows the device hardware. Information tab options include: Hardware information

Device Services

Print a Diagnostic Page: Allows you to print a report that gives device information, including connection type, errors, and firmware information. Print a Test Page: Allows you to print the selftest report of the device. This page contains information about the device and ink cartridges. For more information, see Understand the self-test report. Align the Ink Cartridges: Guides you through aligning the ink cartridges. For more information, see Align the ink cartridges. Clean the Ink Cartridges: Guides you through cleaning the ink cartridgeys. For more information, see Clean the ink cartridges. Back of Page Smear Cleaning: Cleans the ribs of the device if ink is smearing on the page. Paper Feed Cleaning: Cleans the paper rollers of the device.

Share the device on a locally shared network
In a locally shared network, the device is connected directly to the USB connector of a selected computer (known as the server) and is shared by other computers (clients). NOTE: When sharing a directly connected device, use the computer with the newest operating system as the server. For example, if you have a computer running Windows XP and another computer running an older version of Windows, use the computer running Windows XP as the server. Use this configuration only in small groups or when usage is low. The connected computer is slowed down when many users print to the device. Only the printing function is shared. Scan and Copy functions are not shared.
To share the device 1. Click Start, point to Settings, and then click Printers or Printers and Faxes. - Or Click Start, click Control Panel, and then double-click Printers. 2. Right-click the device icon, click Properties, and then click the Sharing tab. 3. Click the option to share the device, and give it a share name. 4. To share the device with client computers that use other versions of Windows, click Additional Drivers to install those drivers as a convenience to the users. You must have the Starter CD in your CD drive.
Configure the device (Mac OS)
You can use the device with a single Macintosh computer using a USB cable, or you can share it among other users on a network. This section contains the following topics: To install the software Share the device on a locally shared network

To install the software

1. Connect the device to your computer with a USB cable. 2. Insert the Starter CD into the CD drive. Double-click the CD icon on the desktop, and then double-click the setup icon. Also, you can locate the Installer folder on the Starter CD. 3. Click Install Software and follow the onscreen instructions. 4. If necessary, share the device with other Macintosh computer users. For more information, see Share the device on a locally shared network.
When you connect the device directly, you can share it with other computers using a simple form of networking known as locally shared networking. Use this configuration only in small groups or when usage is low. The connected computer is slowed down when many users print to the device. Basic requirements for sharing in the Mac OS environment include the following items: The Macintosh computers must be communicating on the network using TCP/IP, and they must have IP addresses. (AppleTalk is not supported.) The device that is being shared must be connected to a built-in USB port on the host Macintosh computer. Both the host Macintosh computer and the client Macintosh computers that are using the shared device must have printer sharing enabled, and the driver or PPD for the device that is installed.

7. To reinstall the software, insert the device Starter CD into your computer's CDROM drive, follow the onscreen instructions, and also see Install the software before connecting the device (recommended). 8. After the software is installed, connect the device to your computer. 9. Press the Power button to turn the device on. After connecting and turning on the device, you might have to wait several minutes for all of the Plug and Play events to complete. 10. Follow the onscreen instructions. When the software installation is complete, the HP Digital Imaging Monitor icon appears in the Windows system tray. To uninstall from a Windows computer, method 2 NOTE: Use this method if Uninstall is not available in the Windows Start menu. 1. On the Windows taskbar, click Start, select Settings, select Control Panel, and then click Add/Remove Programs. - Or Click Start, click Control Panel, and then double-click Programs and Features. 2. Select HP Officejet All-in-One Series, and then click Change/Remove or Uninstall/Change. Follow the onscreen instructions. 3. Disconnect the device from your computer. 4. Restart your computer. NOTE: It is important that you disconnect the device before restarting your computer. Do not connect the device to your computer until after you have reinstalled the software. 5. Insert the device Starter CD into your computer's CD-ROM drive and then start the Setup program. 6. Follow the onscreen instructions and also see Install the software before connecting the device (recommended). To uninstall from a Windows computer, method 3 NOTE: Use this method if Uninstall is not available in the Windows Start menu. 1. Insert the device Starter CD into your computer's CD-ROM drive, and then start the Setup program. 2. Disconnect the device from your computer. 3. Select Uninstall and follow the onscreen directions. 4. Restart your computer. NOTE: It is important that you disconnect the device before restarting your computer. Do not connect the device to your computer until after you have reinstalled the software. 5. Start the Setup program for the device again.
6. Select Install. 7. Follow the onscreen instructions and also see Install the software before connecting the device (recommended). To uninstall from a Macintosh computer 1. Launch HP Device Manager. 2. Click Information and Settings. 3. Select Uninstall HP AiO Software from the pull-down menu. Follow the onscreen instructions. 4. After the software is uninstalled, restart your computer. 5. To reinstall the software, insert the device Starter CD into your computer's CDROM drive. 6. On the desktop, open the CD-ROM, and then double-click HP All-in-One Installer. 7. Follow the onscreen instructions and also see To install the software.

Maintain and troubleshoot
This section contains the following topics: Work with ink cartridges Clean the device General troubleshooting tips and resources Solve printing problems Poor print quality and unexpected printouts Solve paper-feed problems Solve copy problems Solve scan problems Solve fax problems Troubleshoot installation issues Clear jams

Work with ink cartridges

This section contains the following topics: Supported ink cartridges Handle the ink cartridges Replace the ink cartridges Align the ink cartridges Clean the ink cartridges Clean the ink cartridge contacts Clean the area around the ink nozzles Store printing supplies

Supported ink cartridges

The availability of ink cartridges varies by country/region. The ink cartridges might come in different sizes. You can find the ink cartridge number in the following places: On the label of the ink cartridge you are replacing. Windows: From the Toolbox, if you have bidirectional communication, click the Estimated Ink Levels tab, scroll to display the Cartridge Details button, and then click Cartridge Details. Mac OS: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click Retail Supplies Information.
Handle the ink cartridges
Before you replace or clean an ink cartridge, you should know the part names and how to handle the ink cartridges.
Copper-colored contacts Plastic tape with pink pull tab (must be removed before installing) Ink nozzles under tape
Hold the ink cartridges by their black plastic sides, with the label on top. Do not touch the copper-colored contacts or the ink nozzles.
NOTE: Handle the ink cartridges carefully. Dropping or jarring cartridges can cause temporary printing problems, or even permanent damage.
Replace the ink cartridges
Follow these instructions when the ink level is low. NOTE: When the ink level for an ink cartridge is low, a message appears on the display. You can also check the ink levels by using the printer Toolbox (Windows) or the HP Printer Utility (Mac OS). NOTE: Ink from the cartridges is used in the printing process in a number of different ways, including in the initialization process, which prepares the device and cartridges for printing. In addition, some residual ink is left in the cartridge after it is used. For more information see www.hp.com/go/inkusage. Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink warning message, consider having a replacement cartridge

Chapter 8

available to avoid possible printing delays. You do not need to replace the ink cartridges until print quality becomes unacceptable. To order ink cartridges for the device, go to www.hpshopping.com. If prompted, choose your country/region, follow the prompts to select your product, and then click one of the shopping links on the page. To replace the ink cartridges 1. Make sure the device is on. CAUTION: If the HP All-in-One is off when you open the front access door to access the ink cartridges, the device will not release the cartridges for changing. You might damage the device if the ink cartridges are not docked safely when you try to remove them. 2. Open the front access door. The print carriage moves to the far right side of the device.
3. Wait until the print carriage is idle and silent, and then lightly press down on an ink cartridge to release it. If you are replacing the tri-color ink cartridge, remove the ink cartridge from the slot on the left.
If you are replacing the black, photo, or gray photo ink cartridge, remove the ink cartridge from the slot on the right.
4. Pull the ink cartridge toward you out of its slot. 5. If you are removing the black ink cartridge in order to install the photo or gray photo ink cartridge, store the black ink cartridge in the ink cartridge protector or an airtight plastic container. 6. Remove the new ink cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape by using the pink pull tab.
CAUTION: Do not touch the copper-colored contacts or ink nozzles. Also, do not re-tape the ink cartridges. Doing so can result in clogs, ink failure, and bad electrical connections.
7. Hold the ink cartridge with the HP logo on top, and insert the new ink cartridge into the empty cartridge slot. Make sure you push the ink cartridge in firmly until it snaps into place. If you are installing the tri-color ink cartridge, slide it into the left slot. If you are installing a black, photo, or gray photo ink cartridge, slide it into the right slot.
8. Close the front access door. If you installed a new ink cartridge, the device prints an ink cartridge alignment page. 9. When prompted, ensure plain white paper is loaded in the input tray, then press OK. 10. Load the ink cartridge alignment sheet face down on the scanner glass in the front right corner with the top of the page to the right, and then press OK. For more information, see Load an original on the scanner glass. The HP All-in-One aligns the ink cartridges. Recycle or discard the ink cartridge alignment sheet.

To insert an ink cartridge into the ink cartridge protector Place the n ink cartridge into the n ink cartridge protector at a slight angle and snap it securely into place.
To remove the ink cartridge from the ink cartridge protector Press down on the top of the ink cartridge protector to release the ink cartridge, then gently remove the ink cartridge out of the ink cartridge protector.

Clean the device

This section provides instructions for keeping the device in top working condition. Perform these maintenance procedures as necessary. Dust or dirt on the scanner glass, scanner lid backing, or scanner frame can slow down performance, degrade the quality of scans, and affect the accuracy of special features such as fitting copies to a certain page size. Clean the scanner glass Clean the exterior Clean the automatic document feeder

Clean the scanner glass

To clean the scanner glass 1. Turn off the device. 2. Lift the scanner lid.
3. Clean the glass by using a soft, lint-free cloth that has been sprayed with a mild glass cleaner. Dry the glass with a dry, soft, lint-free cloth.
CAUTION: Use only glass cleaner to clean the scanner glass. Avoid cleaners that contain abrasives, acetone, benzene, and carbon tetrachloride, all of which can damage the scanner glass. Avoid isopropyl alcohol because it can leave streaks on the glass. CAUTION: Do not spray the glass cleaner directly on the glass. If too much glass cleaner is applied, the cleaner could leak under the glass and damage the scanner. 4. Close the scanner lid, and turn on the device.

Clean the exterior

NOTE: Before cleaning the device, turn off the power and unplug the power cord from the electrical socket. Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the case. The exterior of the device does not require cleaning. Keep fluids away from the interior of the device, as well as from the device control panel.
Clean the automatic document feeder

If the automatic document feeder picks up multiple pages or if it does not pick up plain paper, you can clean the rollers and separator pad. Lift the automatic document feeder cover to access the pick assembly inside the automatic document feeder, clean the rollers or separator pad, and then close the cover.
If you have lines or dust appearing on scanned documents or faxes, clean the mylar strip in the ADF. To clean the rollers or separator pad 1. Remove all originals from the document feeder tray. 2. Lift the automatic document feeder cover (1). This provides easy access to the rollers (2) and separator pad (3), as shown below.
Automatic document feeder cover Rollers Separator pad
3. Lightly dampen a clean lint-free cloth with distilled water, then squeeze any excess liquid from the cloth. 4. Use the damp cloth to wipe any residue off the rollers or separator pad. NOTE: If the residue does not come off using distilled water, try using isopropyl (rubbing) alcohol. 5. Close the cover of the automatic document feeder.
To clean the plastic strip inside the automatic document feeder 1. Turn off the device and unplug the power cord. NOTE: Depending how long the device is unplugged, the date and time might be erased. You might need to reset the date and time later, when you plug the power cord back in. 2. Lift the cover of the automatic document feeder until it stops, and then gently pry the cover to release the catch.
3. Continue lifting the automatic document feeder cover to the vertical position.
4. Lift the automatic document feeder mechanism.
5. Clean the plastic strip with a soft cloth or sponge slightly moistened with a nonabrasive glass cleaner. CAUTION: Do not use abrasives, acetone, benzene, or carbon tetrachloride on the plastic strip, since they can damage it. Do not place or spray liquid directly on the plastic strip. The liquid might seep under the glass and damage the device. 6. Insert the plastic strip, hooking the holes in the plastic strip over the tabs. Gently lower the automatic document feeder mechanism to avoid dislodging the plastic strip, and then close the cover of the automatic document feeder. 7. Plug in the power cord, and then turn on the device. NOTE: If you still see dust or lines on scans after cleaning the plastic strip, you may need to order a new plastic strip. For more information, see Support and warranty.

General troubleshooting tips and resources
Try these when you begin troubleshooting a printing problem. For a paper jam, see Clear paper jams. For paper-feed problems, such as the paper skew and paper pick, see Solve paper-feed problems. Power light is on and not blinking. When the device is turned on for the first time, it takes approximately 12 minutes to initialize it after the ink cartridges are installed. Power cord and other cables are working, and are firmly connected to the device. Make sure the device is connected firmly to a functioning alternating current (AC) power outlet, and is turned on. For voltage requirements, see Electrical specifications. Media is loaded correctly in the input tray and is not jammed in the device. All packing tapes and materials are removed.
The device is set as the current or default printer. For Windows, set it as the default in the Printers folder. For the Mac OS, set it as the default in the Printers & Faxes section of the System Preferences. See your computer's documentation for more information. Pause Printing is not selected if you are using a computer running Windows. You are not running too many programs when you are performing a task. Close programs that you are not using or restart the computer before attempting the task again.
Troubleshooting topics Solve printing problems Poor print quality and unexpected printouts Solve paper-feed problems Solve copy problems Solve scan problems Solve fax problems Troubleshoot installation issues

Solve printing problems

This section contains the following topics: The device shuts down unexpectedly Error message appears on control-panel display The device is not responding (nothing prints) Device takes a long time to print Blank or partial page printed Something on the page is missing or incorrect Placement of the text or graphics is wrong The device prints half a page, then ejects the paper
The device shuts down unexpectedly
Check the power and power connections Make sure the device is connected firmly to a functioning alternating current (AC) power outlet. For voltage requirements, see Electrical specifications.
Error message appears on control-panel display
A non-recoverable error has occurred Disconnect all cables (such as power cord and USB cable), wait about 20 seconds, and reconnect the cables. If the problem persists, visit the HP Web site (www.hp.com/ support) for the latest troubleshooting information, or product fixes and updates.

The device is not responding (nothing prints)
There are print jobs stuck in the print queue Open the print queue, cancel all documents, and then reboot the computer. Try to print after the computer reboots. Refer to the Help system for the operating system for more information. Check the device setup For more information, see General troubleshooting tips and resources. Check the device software installation If the device is turned off when printing, an alert message should appear on your computer screen; otherwise, the device software might not be installed correctly. To resolve this, uninstall the software completely, and then reinstall the device software. For more information, see Uninstall and reinstall the software. Check the cable connections Make sure both ends of the network/USB cable are secure. If the device is connected to a network, check the following: Check the Link light on the back of the device. Make sure you are not using a phone cord to connect the device. Check any personal firewall software installed on the computer The personal software firewall is a security program that protects a computer from intrusion. However, the firewall might block communication between the computer and the device. If there is a problem communicating with the device, try temporarily disabling the firewall. If the problem persists, the firewall is not the source of the communication problem. Re-enable the firewall.
Device takes a long time to print
Check the system configuration and resources Make sure the computer meets the minimum system requirements for the device. For more information, see System requirements. Check the device software settings Print speed is slower when Best or Maximum dpi is selected as the print quality. To increase the print speed, select different print settings in the device driver. For more information, see Change print settings.
Blank or partial page printed
Clean the ink cartridge Complete the ink cartridge cleaning procedure. For more information, see Clean the ink cartridges.
Check the media settings Make sure you select the correct print quality settings in the printer driver for the media loaded in the trays. Make sure the page settings in the printer driver match the page size of media loaded in the tray. More than one page is being picked For more information on paper-feed problems, see Solve paper-feed problems. There is a blank page in the file Check the file to make sure there is no blank page.

Copy defects are apparent
Vertical white or faded stripes The media might not meet Hewlett-Packard media specifications (for example, the media is too moist or too rough). See Understand specifications for supported media for more information. Too light or dark Try adjusting the contrast and copy-quality settings.
Unwanted lines The scanner glass, lid backing, or frame might need cleaning. See Clean the device for more information. Black dots or streaks Ink, glue, correction fluid, or an unwanted substance might be on the scanner glass or lid backing. Try cleaning the device. See Clean the device for more information. Copy is slanted or skewed Make sure that the ADF input tray is not too full. Make sure that the ADF width adjusters are snug against the sides of the media. Unclear text Try adjusting the contrast and copy-quality settings. The default enhancement setting might not be suitable for the job. Check the setting and change it to enhance text or photographs, if needed. For more information, see Change the copy settings. Incompletely filled text or graphics Try adjusting the contrast and copy-quality settings. Large, black typefaces look splotchy (not smooth) The default enhancement setting might not be suitable for the job. Check the setting and change it to enhance text or photographs, if needed. For more information, see Change the copy settings. Horizontal grainy or white bands in light-gray to medium-gray areas The default enhancement setting might not be suitable for the job. Check the setting and change it to enhance text or photographs, if needed. For more information, see Change the copy settings.

Error messages appear

Reload document and then reload job Press the OK button, and then reload the remaining documents (up to 20 pages) in the ADF. For more information see Load originals.

Paper mismatch

Check the settings Verify that the loaded media size and type matches the control panel settings.

Solve scan problems

Index reduce 34 settings 31 specifications 158 speed 33 text, enhance 35 troubleshoot 123 Copy B&W function indicator 10 Copy Color function indicator 10 Copy menu 12 correct port test, fax 132 critical error messages 13 custom-sized media guidelines 18 print on 23 sizes supported 21 customer support electronic 150 Korea 152 phone support 150 warranty 152 cut-off pages, troubleshoot 116 dial type, setting 57 dial-up modem shared with fax (parallel phone systems) 77 shared with fax and answering machine (parallel phone sy anstems) 85 shared with fax and voice line (parallel phone systems) 80 shared with fax and voice mail (parallel phone systems) 89 distinctive ringing change 56 parallel phone systems 74 DOC 166 documentation 7 dots or streaks, troubleshoot copies 125 dots, troubleshoot scan 129 driver settings 28 version 150 warranty 149 DSL, fax setup with parallel phone systems 73 duty cycle 156
faded copies 124 faded stripes on copies, troubleshoot 124 fast copy quality 33 fax answer mode 56 answering machine and modem, shared with (parallel phone systems) 85 answering machine troubleshoot 141 answering machine, set up (parallel phone systems) 84 auto answer 56 backup fax 49 blocking numbers 52 confirmation reports 60 contrast 46 darken or lighten 46 default settings 47 deleting from memory 50 dial tone test, failed 133 dial type, setting 57 distinctive ringing setup (parallel phone systems) 74 distinctive ringing, change pattern 56 DSL, set up (parallel phone systems) 73 error correction mode 47 error reports 61 error-correction mode 57 forwarding 51 header 55 Internet, over 59 ISDN line, set up (parallel phone systems) 74 lighten or darken 46 line condition test, failed 134 log, print 61 manual receive 48 modem and answering machine, shared with (parallel phone systems) 85 modem and voice line, shared with (parallel phone systems) 80
dark images, troubleshoot copies 124 scans 129 darken copies 35 faxes 46 Declaration of Conformity (DOC) 166 default settings copy 31 device control panel 13 driver 28 fax 47 print 28 deleting faxes from memory 50 device control panel administrator settings 64 buttons 10 copy from 30 lights 10 locating 8 menus 12 messages 12 scan from 37 send faxes 41 send scans to programs 38 settings, change 13 Device Services tab, Toolbox (Windows) 65 dial tone test, failure 133
ECM. See error correction mode edit scanned images 39 text in OCR program 39 electrical specifications 159 envelopes guidelines 18 sizes supported 20 tray supporting 21 environmental specifications 159 environmental sustainability program 167 error correction mode 47 error messages device control panel 13 unable to activate TWAIN source 128 error reports, fax 61 error-correction mode, fax 57 event log 67

HP Officejet Pro 8000 Wireless Printer

Datasheet

Cut color costs per page by up to 50% over lasers1, reduce energy use and get wireless convenience. Laser Quality Print Speed: Up to 15 ppm black, Up to 11 ppm color1, Maximum print speed of 35 ppm black, 34 ppm color2 Standard Connectivity: 1 USB 2.0, 1 Ethernet, 1 WiFi 802.11g/b Paper Handling: 250-sheet input tray, 150-sheet output tray, automatic two-sided printing standard, optional second 250-sheet input tray Borderless Printing: Up to 8.5 x 11 in
Save up to 50% per color page compared to lasers3 Print professional color documents for up to 50% less cost per page than lasers using HP Officejet inks3. Print water-resistant documents on plain paper using pigment inks designed for business4. Save money by replacing only the individual pigment ink cartridge that runs out. Get more pages and fewer cartridge replacements with available high-capacity cartridges5.
Cut energy use and build your bottom line This HP Officejet Pro Printer consumes up to 50% less energy than color laser printers6. Save money and energy with this efficient ENERGY STAR qualified printer. Greatly reduce paper use and costs by printing on both sides of the paper with two-sided printing. Select and organize parts from multiple web pages and print what you see with HP Smart Web Printing7. Breakthrough performance, wireless convenience Speeds equivalent to a laser printer with up to 15 ppm black, 11 ppm color1. Share print capabilities without wires using embedded wireless 802.11g networking.8 Maximum speeds of 35 ppm black, 34 ppm color2. Save time and paper, and get impressive business documents using automatic two-sided printing.
Based on ppm measured using FDIS ISO/IEC 24734. Standard applies to inkjet and laser products and excludes first set of test documents. For details, see www.hp.com/go/inkjetprinter. 2 After first page. For details, see www.hp.com/go/inkjetprinter. 3 Majority of color laser printers < $300, June 2008, OJ Pro with highest-capacity cartridges. For details, see www.hp.com/go/officejet. 4 Based on HP internal testing, using papers with the ColorLok logo. 5 Not included. Please purchase separately.
6 Majority of color laser printers < $300, June 2008, energy consumption based on internal HP testing. For details, see www.hp.com/go/officejet. 7 Requires Microsoft Internet Explorer 6.0 or higher. 8 Wireless performance is dependent upon physical environment and distance from access point.

Technical specifications

Print Technology Print Technology Resolution Print Resolution Print Speed1, 2 Printing Capabilities Ink Type Print Languages Standard Network Capabilities Wireless Capability Control Panel HP Thermal Inkjet HP Officejet Inks, HP advanced paper with ColorLok technology, Scalable Printing Technology Black: Up to 1200 x 1200 dpi; Color: Up to 4800 x 1200 dpi Laser Quality Speed Black: Up to 15 ppm; Laser Quality Speed Color: Up to 11 ppm; Maximum print speeds of 35 ppm black, 34 ppm color Borderless Print Capability: Yes (up to 8.5 x 11 in, 210 x 297 mm); Direct Print Capability: No Pigment-based HP PCL 3 GUI, HP PCL 3 Enhanced Standard (built-in Ethernet, WiFi 802.11b/g) Yes; wireless technology: 802.11b/g 4 front-panel control buttons (Cancel, Power, Resume, Wireless); 9 LEDs (4 for ink cartridge 2 for printhead, 1 for wireless, 1 for resume, 1 for power) 1 USB 2.0, 1 Ethernet, 1 WiFi 802.11g/b Paper (brochure, inkjet, plain), photo, envelopes, cards (index), transparencies Letter; legal; statement; executive; 3 x 5 in; 4 x 6 in; 5 x 7 in; 5 x 8 in; 4 x 10 in; 4 x 11 in; 4 x 12 in; 8 x 10 in; envelopes (No. 10, Monarch, DL) Tray 1: 16 to 28 lb (plain media), 16 to 66 lb (special media), up to 110 lb index (cards); Recommended: 20 to 24 lb Input: 250-sheet input tray, duplex printing standard, optional second 250-sheet input tray: Input: up to 250 sheets letter/legal, up to 55 sheets 4 x 6 photos, up to 55 cards, up to 20 envelopes; up to 500 sheets input capacity (with optional second 250-sheet input tray); Output: 150-sheet output tray, up to 150 sheets letter/legal, up to 60 sheets transparencies, up to 60 cards, up to 15 envelopes 32 MB 384 MHz Up to 15,000 pages Windows 2000 (SP4), Windows XP Home (SP1) and Professional (SP1) (32 and 64-bit), Windows XP Professional x64 (SP1), Windows Vista, Mac OS X v 10.4.11, Mac OS X v 10.5 PC: Windows Vista: 800 MHz 32-bit (x86) or 64-bit (x64) processor, 512 MB RAM, 225 MB hard disk space, Internet Explorer 7.0, Windows 2000 (SP4), Windows XP Home (SP1), Windows XP Professional, Windows x64 Editions: Intel Pentium II, Celeron processor, Windows XP Professional x64: AMD AthlonTM 64 or OpteronTM processor, Intel Xeon or Pentium processor with Intel EM64T support, Windows 2000 (SP4): 128 MB RAM, 160 MB hard disk space, Windows XP 32-bit (SP1): 512 MB RAM, 225 MB hard disk space, Windows XP Professional x64 (SP1): 512 MB RAM, 160 MB hard disk space, Internet Explorer 6.0. For Windows 2000 (SP4), Windows XP Professional x64 (SP1), Windows XP Starter Edition, and Windows Vista, Starter Edition, only the printer driver, and the Toolbox are available; Mac: Mac OS X v 10.4.11, v 10.5, PowerPC G3, G4, G5, or Intel Core Duo processor, 256 MB RAM, 500 MB hard disk space Recommended Operating Temperature: 68 to 86 F (20 to 30 C); Maximum Operating Temperature: 59 to 95 F (15 to 35 C); Storage Temperature: -40 to 140 F (-40 to 60 C); Operating Humidity: 10 to 80% RH; Recommended Humidity Operating: 15 to 75% RH; Non-Operating Humidity: 5 to 85% RH External Universal Power Supply: External Universal power supply; Input Voltage3: 100 to 240 VAC (+/- 10%), 50/60 Hz; Power Consumption4: 48 watts, 0.32 watts (230 V), 0.22 watts (115 V) off, 25 watts active, 3 watts powersave, 3.3 watts standby What's in the Box5 Product Dimensions (w x d x h) Product Weight Service and Support Acoustics3

Pressure Emissions: 51 dB(A) (plain mono Best mode), 59 dB(A) (plain mono Normal mode), 64 dB(A) (plain mono Draft mode); Power Emissions: 6.1 B(A) (plain mono Best mode), 6.8 B(A) (plain mono Normal mode), 7.2 B(A) (plain mono Draft mode) 19.5 x 18.86 x 7.09 in (494 x 479 x 180 mm) with duplexer installed 17.2 lb (7.8 kg) with duplexer installed HP 2-year Next Business Day Exchange, UG102E HP 3-year Next Business Day Exchange, UG072E HP 4-year Next Business Day Exchange, UH606E One-year limited hardware warranty, 24-hour, 7 days a week Web support, business hour phone support within warranty period HP Officejet Pro 8000 Wireless Printer, built-in automatic duplexer, HP 940 black/yellow printhead, HP 940 Cyan/Magenta printhead, HP 940 Black Officejet Ink Cartridge (~1,000 pages), HP 940 Cyan Officejet Ink Cartridge (~900 pages), HP 940 Magenta Officejet Ink Cartridge (~900 pages), HP 940 Yellow Officejet Ink Cartridge (~900 pages), power supply, power cord, setup poster, Wireless setup guide, CD-ROMs (for software), USB

Warranty Features

Standard Connectivity Media Types Media Sizes Supported Media Weight Supported Paper Handling
Replacement Ink Cartridges5
HP 940 Black Officejet Ink Cartridge (~ 1,000 pages), C4902A HP 940 Cyan Officejet Ink Cartridge (~ 900 pages), C4903A HP 940 Magenta Officejet Ink Cartridge (~ 900 pages), C4904A HP 940 Yellow Officejet Ink Cartridge (~ 900 pages), C4905A HP 940XL Black Officejet Ink Cartridge (~ 2,200 pages), C4906A HP 940XL Cyan Officejet Ink Cartridge (~ 1,400 pages), C4907A HP 940XL Magenta Officejet Ink Cartridge (~ 1,400 pages), C4908A HP 940XL Yellow Officejet Ink Cartridge (~ 1,400 pages), C4909A HP Officejet Pro 250-sheet Paper Tray, CB090A HP Jetdirect en1700 IPv4/IPv6 Print Server, J7988G HP Jetdirect en3700 Fast Ethernet Print Server, J7942G

Accessories

Memory Processor Speed Duty Cycle (monthly, letter) Operating Systems (Compatible)
Minimum System Requirements

Operating Environment

For more information visit our website at www.hp.com
HP Product HP Officejet Pro 8000 Wireless Printer

Part Number C9297A

Product Identifier: A809n ENERGY STAR qualified models; see: http://www.hp.com/go/energystar After first page. For details, see http://www.hp.com/go/inkjetprinter. After first page. For details, see http://www.hp.com/go/inkjetprinter. Average based on ISO/IEC 24711 or HP testing methodology and continuous printing. 3 Power requirements are based on the country/region where the printer is sold. 4 Power measurements are based on Energy Star OM test procedure. 5 Actual yield varies considerably based on content of printed pages and other factors. Some ink from included cartridge is used to start up the printer. For details see http://www.hp.com/go/learnaboutsupplies

2008 Hewlett-Packard Development Company, L.P. HP is a registered trademark of the Hewlett Packard Company. ENERGY STAR and the ENERGY STAR logo are registered U.S. marks. All other trademarks are the property of their respective owners. Microsoft and Windows are registered trademarks of Microsoft Corporation. This listing of non HP products does not constitute an endorsement by Hewlett Packard Company. The information contained herein is subject to change without notice and is provides "as is" without warranty of any kind. HP shall not be liable for technical or editorial errors or omissions contained herein. December 2008, rev 2