2. Say "Turn prompts off."
Set playback options for voice dialing
1. In the device options, click Voice Dialing. 2. Perform any of the following actions: To turn off playback for phone numbers, set the Digit Playback field to Disabled. To turn off playback for contacts, set the Name Playback field to Disabled. To set how quickly playback for contacts occurs, set the Name Playback Speed field. To set the playback volume for contacts, set the Name Playback Volume field. 3. Press the Menu key. 4. Click Save.
Improve voice recognition of numbers
1. 2. 3. 4. In the device options, click Voice Dialing. Press the Menu key. Click Adapt Digits. Complete the instructions on the screen.

Voice mail

Check your voice mail
Verify that you have a voice mail access number. Depending on your theme, you might be able to check your voice mail from the Home screen. 1. In the phone, press the Menu key. 2. Click Call Voice Mail.
Change the voice mail access number
If a voice mail access number is not already set on your BlackBerry device, you can type the access number for a different voice mail system. If you have more than one phone number associated with your device, you can only set the voice mail access number for the active phone number. 1. 2. 3. 4. 5. In the phone, press the Menu key. Click Options. Click Voice Mail. Type a voice mail access number and a password. Press the Menu key.

6. Click Save.

Speed dial
Make a call using speed dial
You can make a call using speed dial in the phone, on the Home screen, in a message list, or in an open message. Hold the key that you have assigned to the contact or phone number.
Assign a speed dial number to a key
1. 2. 3. 4. 5. In the phone, press the Menu key. Click View Speed Dial List. Click an unassigned key. Click New Speed Dial. Click a contact.
Change the contact assigned to a speed dial key
1. 2. 3. 4. In the phone, press the Menu key. Click View Speed Dial List. Click a contact or phone number. Perform one of the following actions: To change the contact that is assigned to a speed dial key, click Edit. Click a new contact. To assign the contact to a different speed dial key, click Move. Roll the trackball to move the contact to the new speed dial key. Click the trackball. To delete the contact from the speed dial list, click Delete.

Conference calls

Make a conference call
You cannot add more than two contacts to a conference call. 1. 2. 3. 4. 5. During a call, press the Menu key. Click Conference Call. Type a phone number or highlight a contact. Press the Send key. During the second call, press the Send key.

Create an email message filter based on a contact or subject
1. In a message list, highlight an email message.
Press the Menu key. Click Filter Sender or Filter Subject. Type a name for the email message filter. Set the email message filter options.
6. Press the Menu key. 7. Click Save.
Options for email message filters
From: Specify one or more contacts or email addresses that the email message filter should search for in the From field of email messages. Separate multiple contacts or email addresses with a semicolon (;). To specify that the email message filter should search for all contacts or email addresses that contain specific text, type the text and use an asterisk (*) as a wildcard character to represent the rest of the contact or email address. Sent To: Specify one or more contacts or email addresses that the email message filter should search for in the Sent To field of email messages. Separate multiple contacts or email addresses with a semicolon (;). To specify that the email message filter should search for all contacts or email addresses that contain specific text, type the text and use an asterisk (*) as a wildcard character to represent the rest of the contact or email address. Sent directly to me: Set whether the email message filter applies to email messages that include your email address in the To field. CC to me: Set whether the email message filter applies to email messages that include your email address in the CC field. BCC to me: Set whether the email message filter applies to email messages that include your email address in the BCC field. Importance: Set the importance level of email messages that the email message filter applies to. Sensitivity: Set the sensitivity level of email messages that the email message filter applies to. Action: Set whether email messages that the email message filter applies to are forwarded to your BlackBerry device. If email messages are forwarded, specify whether they are forwarded with high importance or with the email message header only.
Turn on an email message filter
1. In a message list, press the Menu key. 2. Click Options.
3. Click Email Filters. 4. Select the check box beside an email message filter.
Change an email message filter
1. 2. 3. 4. 5. 6. 7. 8. 9. In a message list, press the Menu key. Click Options. Click Email Filters. Highlight an email message filter. Press the Menu key. Click Edit. Change the options for the email message filter. Press the Menu key. Click Save.
Change the order of email message filters
1. 2. 3. 4. 5. 6. 7. 8. In a message list, press the Menu key. Click Options. Click Email Filters. Highlight an email message filter. Press the Menu key. Click Move. Roll the trackball to the new location. Click the trackball.

Note: Even though you do not receive blocked messages on your device, blocked messages might contribute to data usage in your wireless service plan. You can stop email messages from being forwarded to your device without contributing to data usage by turning off email message forwarding or using email message filters.
Reset a blocked message counter
1. 2. 3. 4. 5. In the device options, click Security Options. Click Firewall. Highlight a message type. Press the Menu key. Click Reset Count or Reset All Counts.

Message options

Check spelling automatically before sending email messages
1. 2. 3. 4. In the device options, click Spell Check. Select the Spell Check Email Before Sending option. Press the Menu key. Click Save.
Request delivery or read confirmation for email messages
Verify that your BlackBerry device is associated with an email account that uses the BlackBerry Internet Service. 1. 2. 3. 4. In a message list, press the Menu key. Click Options. Click Email Settings. Perform any of the following actions: To send read notification when a sender requests it, change the Send Read Receipts field. To request delivery or read notification when you send email messages, change the Confirm Delivery and Confirm Read fields.
5. Press the Menu key. 6. Click Save.
View an address instead of a display name
1. In a message, click a contact. 2. Click Show Address. To view the display name again, click a contact. Click Show Name.

Add a signature

Verify that your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server that supports this feature. For more information, contact your administrator. If you use the BlackBerry Internet Service, see the BlackBerry Internet Service Online Help for more information. 2. 3. 4. 5. 6. 7. 1. In a message list, press the Menu key. Click Options. Click Email Settings. Set the Use Auto Signature field to Yes. Type a signature. Press the Menu key. Click Save.
Your signature is added to email messages after you send them.

Manage data synchronization conflicts
You can change how conflicts that occur during organizer data synchronization are resolved by turning off wireless data synchronization, changing conflict resolution options, and synchronizing organizer data using the synchronization tool of the BlackBerry Desktop Manager. For more information about managing conflicts that occur during organizer data synchronization, see the BlackBerry Desktop Software Online Help.
About backing up and restoring device data
If you have installed the BlackBerry Desktop Software on your computer, you can back up and restore most of your BlackBerry device data, including messages, organizer data, fonts, saved searches, and browser bookmarks using the backup and restore tool of the BlackBerry Desktop Manager. For more information, see the BlackBerry Desktop Software Online Help. If your device is associated with an email account that uses a BlackBerry Enterprise Server, you might be able to restore synchronized organizer data to your device over the wireless network. To restore synchronized organizer data over the wireless network, you must have an activation password. For more information, contact your administrator.
Prerequisites: Wireless data restoration
Verify that your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server that supports this feature. For more information, contact your administrator. Verify that your administrator has provided you with an enterprise activation password. Verify that your device is connected to the wireless network.

Delete all device data

Verify that you have a backup copy of your BlackBerry device data. CAUTION: If you have turned on content protection, the process for deleting all device data can take up to an hour to complete. You cannot stop the process after you start it. If you reset your device, the process continues after the device restarts. 1. 2. 3. 4. 5. 6. 7. In the device options, click Security Options. Click General Settings. Press the Menu key. Click Wipe Handheld. To delete all third-party applications from your device, select the Include third-party applications check box. Click Continue. Type blackberry.
Empty the deleted items folder on your computer from your device
Verify that your BlackBerrydevice is associated with an email account that uses a BlackBerry Enterprise Server that supports this feature and that wireless email reconciliation is turned on. For more information, contact your administrator. 1. 2. 3. 4. 5. In a message list, press the Menu key. Click Options. Click Email Reconciliation. Press the Menu key. Click Purge Deleted Items.
Synchronization troubleshooting
Email messages are not reconciling over the wireless network

View web feed content

1. In a web feed, highlight a title. 2. Press the Menu key. 3. Perform one of the following actions: To view a summary of the story, click Show Description. To view the full story, click Read Story. To hide a description, highlight a title. Press the Menu key. Click Hide Description.
Listen to web feed content
If your BlackBerry device is associated with an email account that uses the BlackBerry Internet Service, you can listen to web feed content that does not exceed 5 MB. If your BlackBerry device is associated with an email account that uses the BlackBerry Enterprise Server, you might not be able to listen to web feed content that exceeds 128 KB. For more information, contact your administrator. 1. In a web feed, highlight a title. 2. Press the Menu key. 3. Click Get Audio.
Mark a web feed title as opened or unopened
In a web feed, perform one of the following actions: Highlight a title. Press the Menu key. Click Mark Opened or Mark Unopened. Highlight a date field. Press the Menu key. Click Mark Prior Opened.

Change a web feed

1. On a web page, press the Menu key. 2. 3. 4. 5. 6. 7. Click Bookmarks. Highlight a web feed. Press the Menu key. Click Edit Bookmark. Change the web feed. Click Accept.

File a web feed

1. 2. 3. 4. 5. 6. 7. On a web page, press the Menu key. Click Bookmarks. Highlight a web feed. Press the Menu key. Click Move Bookmark. Roll the trackball to the new location. Click the trackball.

Delete a web feed

1. 2. 3. 4. 5. On a web page, press the Menu key. Click Bookmarks. Highlight a web feed. Press the Menu key. Click Delete Bookmark.

Browser options

Clear a browser cache
1. 2. 3. 4. In the browser, press the Menu key. Click Options. Click Cache Operations. Beside a cache type, click Clear.

Clear browser history

1. 2. 3. 4. In the browser, press the Menu key. Click Options. Click Cache Operations. Click Clear History.
Turn on JavaScript support
Verify that your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server that supports this feature. For more information, contact your administrator. 1. 2. 3. 4. 5. 6. In the browser, press the Menu key. Click Options. Click Browser Configuration. Select the Support JavaScript check box. Press the Menu key. Click Save Options.

WTLS options

Encryption Strength: Set whether your browser only accepts and sends data that is encrypted using 128-bit encryption. To accept and send only data that is encrypted using 128-bit encryption, change this field to Strong Only. To accept and send data that is encrypted using 128-bit encryption or 56-bit encryption, change this field to Allow Weak. Prompt for Server Trust: Set whether a prompt appears when your browser tries to connect to an untrusted content server that your device does not have a authentication certificate for.
Add a trusted content server
Add content servers to your trusted content server list to accelerate the authentication process when you are authenticating with a content server. 1. 2. 3. 4. 5. In the device options, click Security Options. Click TLS. Press the Menu key. Click Add Host. Perform one of the following actions: If the TLS Default field is set to Proxy, in the Host Name field, type the web address for the content server. If the TLS Default field is set to Handheld, in the Host Name field, type the web address for the content server. Set the Certificate field to the client certificate that you want to use to authenticate with the content server. 6. Click OK. 7. Press the Menu key. 8. Click Save.

Browser push

About browser push
Browser push is designed to push information from a web application to your BlackBerry device as the information becomes available. For example, you can use browser push to receive updates for weather reports, stock quotes, or breaking news. When your device receives an update, a new browser push message might appear in a message list or, an icon on the Home screen or in the application list might change to indicate that new information is available. The web application might also push updated information to your browser cache without notifying you. If information is pushed to your browser cache, the information is available on your device even when your device is not connected to the wireless network. Your device supports different types of browser push messages. Service loading messages and service indication messages include updated information. Other browser push messages include messages that appear in your browser cache.

Turn off browser push

1. In the device options, click Advanced Options. 2. Click Browser Push. 3. Perform one of the following actions: To reject all browser push messages, clear the Enable Push, Enable MDS Push, and Enable WAP Push check boxes. To reject browser push messages through a BlackBerry Enterprise Server or BlackBerry Internet Service, clear the Enable MDS Push check box. To reject browser push messages through WAP gateways, clear the Enable WAP Push check box. 4. Press the Menu key. 5. Click Save.

Rename a media file

You can only rename songs, ring tones, videos, or voice notes that you added. 1. 2. 3. 4. 5. 6. 7. 8. In the media application, press the Menu key. Click Explore. Navigate to a folder that contains songs, ring tones, videos, or voice notes. Highlight a song, ring tone, video, or voice note. Press the Menu key. Click Rename. Type a name for the file. Click Save.

Move a media file

You can only move media files that you added. 1. 2. 3. 4. 5. 6. 7. 8. In the media application, press the Menu key. Click Explore. Navigate to a folder that contains media files. Highlight a media file. Press the Menu key. Click Move. Click a folder. Click Move Here.
Change the amount of memory available for media files
1. In the media application, press the Menu key. 2. Click Options. 3. Perform any of the following actions: To change the maximum amount of BlackBerry device memory available for all media files, change the Device Memory Limit field. To change the minimum amount of device memory available for pictures, change the Reserved Pictures Memory field. 4. Press the Menu key. 5. Click Save.
View properties for a media file
1. 2. 3. 4. 5. In the media application, click a media type. If necessary, click a category. Highlight a media file. Press the Menu key. Click Properties.
Songs, ring tones, videos, and voice notes

Play a media file

1. In the media application, click a media type. 2. If necessary, click a category. 3. Click a song, ring tone, video, or voice note.
Play a song or video on a web page
1. In the browser, click a link for a song or video. 2. Click Open.
Save a song or video from a web page
1. 2. 3. 4. In the browser, click a link for a song or video. Click Save. Type a name for the song or video. Click Save.

Record a voice note

1. 2. 3. 4. In the media application, click Voice Notes. Click Record. Click the record icon. Perform any of the following actions: To pause recording, click the pause icon. To resume recording, click the record icon. To stop recording, click the pause icon. Click the stop icon.

Shuffle songs

1. In the media application, click Music. 2. Perform one of the following actions: To shuffle all songs, click Shuffle Songs. To shuffle all the songs in a category, click a category. Click a song. Press the Menu key. Click Shuffle. To stop shuffling songs, press the Menu key. Click Shuffle.

Pause a media file

When playing a song, video, or voice note, click the pause icon. To resume playing the song, video, or voice note, click the play icon.
Fast-forward or rewind a media file
1. When playing a song, video, or voice note, click the progress bar. 2. Roll the trackball to the right or left. 3. Click the trackball.
Play the next or previous song in a category
1. When playing a song, press the Menu key. 2. Click Next Track or Previous Track.

Repeat a media file

1. 2. 3. 4. 5. In the media application, click a media type. If necessary, click a category. Click a song, video, or voice note. Press the Menu key. Click Repeat.
To stop repeating a song, video, or voice note, press the Menu key. Click Repeat.

Search for a media file

1. In the media application, click a media type. 2. If necessary, click a category. 3. In the Find field, type part or all of a name for a song, ring tone, video, or voice note.
Switch applications during a song
1. Press the End key. 2. Click an application. To return to the media application, press the Menu key. Click Now Playing.

Download a ring tone

Verify that your wireless service provider supports this feature. 1. In the media application, click Ring Tones. 2. Click All Ring Tones. 3. Press the Menu key. 4. Click Download Tunes.

Amplify the volume

You can amplify the volume for songs, ring tones, and videos. 1. 2. 3. 4. 5. In the media application, press the Menu key. Click Options. Change the Audio Boost field to On. Press the Menu key. Click Save.
Keep backlighting on when you play a video
1. 2. 3. 4. 5. In the media application, press the Menu key. Click Options. Change the Turn Off Auto Backlighting field to No. Press the Menu key. Click Save.

Playlists

Add a song to a standard playlist
1. 2. 3. 4. 5. 6. In the media application, click Music. Click a category. Highlight a song, artist, album, or genre. Press the Menu key. Click Add to Playlist. Click a standard playlist.
Delete a song from a standard playlist
1. 2. 3. 4. 5. 6. In the media application, click Music. Click Playlists. Click a standard playlist. Highlight a song. Press the Menu key. Click Delete.
Change the order of songs in a standard playlist
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. In the media application, click Music. Click Playlists. Click a standard playlist. Highlight a song. Press the Menu key. Click Move. Roll the trackball to the new location. Click the trackball. Press the Menu key. Click Save.

Sort contacts, tasks, or memos by category
1. In the address book, task list, or memo list, press the Menu key. 2. Click Filter. 3. Select the check box next to a category.
Delete a contact, task, or memo from a category
1. 2. 3. 4. 5. When changing a contact, task, or memo, press the Menu key. Click Categories. Clear the check box beside the category. Press the Menu key. Click Save.

Delete a category

1. 2. 3. 4. 5. In the address book, task list, or memo list, press the Menu key. Click Filter. Highlight a category. Press the Menu key. Click Delete.
Note: When you delete a category, contacts, tasks, or memos in the category are not deleted.

Address lookup

Search for contacts in your organization's address book
Verify that your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server that supports this feature. For more information, contact your administrator. 1. 2. 3. 4. In the address book, press the Menu key. Click Lookup. Type part or all of a contact name. Click the trackball.
Manage address lookup results
1. In the address lookup results, highlight a contact. 2. Press the Menu key. 3. Perform one of the following actions:
To add a contact to your address book, click Add. To add all the contacts, click Add All. To view information for a contact, click View. To delete a contact from the address lookup results, click Delete.
To delete the address lookup results, click Delete Lookup. To start a new address lookup, click Lookup.

Contact list options

Sort contacts or tasks
1. 2. 3. 4. 5. 6. In the address book or the task list, press the Menu key. Click Options. If necessary, click General Options. Change the Sort By field. Press the Menu key. Click Save.
Set display options for contacts
You can set how your contacts appear in all applications, including the phone, message list, address book, and calendar. 1. 2. 3. 4. In the device options, click Language. Set the Name Display field to Last name, First name. Press the Menu key. Click Save.
To sort your contacts by first name, set the Name Display field to First name Last name.
Prevent duplicate names in your address book
1. 2. 3. 4. 5. 6. In the address book, press the Menu key. Click Options. Click General Options. Set the Allow Duplicate Names field to No. Press the Menu key. Click Save.
You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords.
In an application, press the Menu key. Click Options. If necessary, click General Options. Change the Confirm Delete field to No.
View the number of contacts, tasks, or memos stored on your device
1. In the address book, task list, or memo list, press the Menu key. 2. Click Options. 3. If necessary, click General Options. The Number of Entries field displays the number of contacts, tasks, or memos that are stored on your BlackBerry device.

To set the time yourself, change the Date/Time Source field to Off.
Date and time troubleshooting
The time on my device is incorrect
Try performing the following actions: If you have traveled to a different time zone, set the Time Zone field to display the correct time zone. If you have set the Date/Time Source field to Network, try setting the Date/Time Source field to BlackBerry.

Notification profiles

Notification basics
About notification profiles
Notification profiles define how your BlackBerry device notifies you of calendar and task reminders, and incoming messages, calls, and browser content. Your device has six preloaded profiles: Loud, Vibrate, Quiet, Normal, Phone Only, and Off. You can change preloaded notification profiles or create new ones. In your notification profiles, you can set different notification options for different items, set ring tones, or set the volume for notification. If you set notification volume to Escalating, the notification volume gradually increases.
Switch notification profiles
In the profile list, click a notification profile.
Create a notification profile
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. In the profile list, click Advanced. Press the Menu key. Click New Profile. Type a name for the profile. Highlight an item. Press the Menu key. Click Edit. Set notification options. Press the Menu key. Click Save. To set notification options for another item, repeat steps 5 through 10. Press the Menu key. Click Save.
Change a notification profile
1. 2. 3. 4. In the profile list, click Advanced. Highlight a notification profile. Press the Menu key. Click Edit.
5. Change the notification profile. 6. Press the Menu key. 7. Click Save.
Delete a notification profile
You can only delete notification profiles that you created. 1. 2. 3. 4. In the profile list, click Advanced. Highlight a notification profile. Press the Menu key. Click Delete.

Change your ring tone

2. 3. 4. 5. 6. 7. 8. 1. In the notification profile list, click Advanced. Highlight a notification profile. Press the Menu key. Click Show Tunes. Click a media folder that contains songs, ring tones, or voice notes. Highlight a song, ring tone, or voice note. Press the Menu key. Click Set As Phone Tune.

To turn on ping vibration again, change the Vibrate When Receiving a Ping field to Yes.
Prevent conversations from appearing in the main message list
1. 2. 3. 4. 5. In BlackBerry Messenger, on the contact list screen, press the Menu key. Click Options. Change the Show Conversations in Message List field to No. Press the Menu key. Click Save.
To view conversations in the main message list again, change the Show Conversations in Message List field to Yes.

Start a conference

1. In BlackBerry Messenger, during a conversation, press the Menu key.
2. Click Invite. 3. In the drop-down list, click a contact. 4. Click OK.
Copy a conversation history
When you copy a conversation history, you can paste it into other BlackBerry device applications. 1. In BlackBerry Messenger, during a conversation, press the Menu key. 2. Click Copy History.
Clear a conversation history
1. In BlackBerry Messenger, during a conversation, press the Menu key. 2. Click Clear History.

End a conversation

1. In BlackBerry Messenger, during a conversation, press the Menu key. 2. Click End Conversation.

Change your display name

1. 2. 3. 4. In BlackBerry Messenger, on the contact list screen, press the Menu key. Click Edit My Info. Type a display name. Click OK.

Availability

Change your availability status
1. 2. 3. 4. 5. In BlackBerry Messenger, on the contact list screen, press the Menu key. Click My Status. Click Available or Unavailable. Type a message that contacts can see when they view your contact information. Click OK.
When you change your availability status to unavailable, you receive BlackBerry Messenger messages, but you are not notified.
Receive notification when a contact becomes available
1. In BlackBerry Messenger, on the contact list screen, highlight an unavailable contact. 2. Press the Menu key. 3. Click Set Alert.

Display and keyboard

Backlighting

About backlighting

The screen and keyboard on your BlackBerry device are designed to be lit so that you can use your device in various lighting conditions. The backlighting is designed to adjust automatically depending on lighting conditions in your environment.
Set the brightness of the backlighting
1. 2. 3. 4. In the device options, click Screen/Keyboard. Set the Backlight Brightness field. Press the Menu key. Click Save.

Prevent password copying

1. 2. 3. 4. In the password keeper, press the Menu key. Click Options. Set the Allow Clipboard Copy field to No. Press the Menu key.
Set a limit for password attempts in the password keeper
1. 2. 3. 4. 5. In the password keeper, press the Menu key. Click Options. Set the Password Attempts field. Press the Menu key. Click Save.

Encryption

About content protection
Content protection is designed to encrypt your BlackBerry device data. When content protection is turned on, your device uses a private key to encrypt data as it is stored on the device, including data that your device receives when it is locked. Your device decrypts data as you access it. You can set content protection to include or exclude your contacts. If you turn on content protection for contacts and you receive a call when the device is locked, the caller name does not appear on the screen.
When you lock your device, an open lock indicator appears in the device status section of the screen to indicate that your device is deleting a copy of the private key from the temporary device memory. A lock indicator appears when the device has deleted the key.

Protect your device data

Verify that you have set a BlackBerry device password. 1. 2. 3. 4. 5. In the device options, click Security Options. Click General Settings. Change the Content Protection field to Enabled. Press the Menu key. Click Save.
Set content protection strength
Verify that content protection is turned on. You can set the strength of the encryption that your BlackBerry device uses to protect data that you receive when your device is locked. 1. 2. 3. 4. 5. In the device options, click Security Options. Click General Settings. Set the Strength field. Press the Menu key. Click Save.

About encryption keys

If your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server or BlackBerry Desktop Redirector, your device is designed to use an encryption key to protect data as it travels between the BlackBerry Enterprise Server or BlackBerry Desktop Redirector and your device. You should generate a new encryption key every 2 weeks.

Glossary

ADN abbreviated dialing number APN access point name BCC blind carbon copy BlackBerry enabled device A BlackBerry enabled device is a device with BlackBerry Connect software, a device with BlackBerry Built-In software, or a device that is running the BlackBerry Application Suite. BlackBerry enabled devices provide users with access to BlackBerry device applications and BlackBerry services. CC carbon copy CMIME Compressed Multipurpose Internet Mail Extensions FIPS Federal Information Processing Standards GPS Global Positioning System HTTP Hypertext Transfer Protocol IP Internet Protocol LED light-emitting diode mass storage mode Mass storage mode enables users to transfer files between a media card and their computer when they connect their BlackBerry device to their computer. MCC mobile country code MMS
Multimedia Messaging Service MNC mobile network code PIN personal identification number SDN service dialing number S/MIME Secure Multipurpose Internet Mail Extensions SMS Short Message Service SSL Secure Sockets Layer SMSC Short Message Service Center TCP Transmission Control Protocol TLS Transport Layer Security Triple DES Triple Data Encryption Standard TTY teletype WAP Wireless Application Protocol WML Wireless Markup Language WTLS Wireless Transport Layer Security

Legal notice

2007 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images, and symbols are the exclusive properties of Research In Motion Limited. RIM, Research In Motion, BlackBerry, "Always On, Always Connected" and the "envelope in motion" symbol are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. Adobe and Acrobat are trademarks of Adobe Systems Incorporated. Bluetooth is a trademark of Bluetooth SIG. IBM, Domino, Lotus , and Lotus Notes are trademarks of International Business Machines Corporation. JavaScript is a trademark of Sun Microsystems, Inc. Microsoft, Outlook, PowerPoint, and Windows are trademarks of Microsoft Corporation. Novell and GroupWise are trademarks of Novell, Inc. PGP is a trademark of PGP Corporation. vCard is a trademark of the Internet Mail Consortium. All other brands, product names, company names, trademarks, and service marks are the properties of their respective owners. Portions of the BlackBerry Device Software are copyright 2007 The FreeType Project (www.freetype.org). All rights reserved. The BlackBerry device and/or associated software are protected by copyright, international treaties, and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in various countries around the world. Visit www.rim.com/patents for a list of RIM (as hereinafter defined) patents. This document is provided "as is" and Research In Motion Limited and its affiliated companies ("RIM") assume no responsibility for any typographical, technical, or other inaccuracies in this document. In order to protect RIM proprietary and confidential information and/or trade secrets, this document may describe some aspects of RIM technology in generalized terms. RIM reserves the right to periodically change information that is contained in this document; however, RIM makes no commitment to provide any such changes, updates, enhancements, or other additions to this document to you in a timely manner or at all. RIM MAKES NO REPRESENTATIONS, WARRANTIES, CONDITIONS, OR COVENANTS, EITHER EXPRESS OR IMPLIED (INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, MERCHANTABILITY, DURABILITY, TITLE, OR RELATED TO THE PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE REFERENCED HEREIN OR PERFORMANCE OF ANY SERVICES REFERENCED HEREIN). IN CONNECTION WITH YOUR USE OF THIS DOCUMENTATION, NEITHER RIM NOR ITS RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, OR CONSULTANTS SHALL BE LIABLE TO YOU FOR ANY DAMAGES WHATSOEVER BE THEY DIRECT, ECONOMIC, COMMERCIAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, OR INDIRECT DAMAGES, EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF BUSINESS REVENUE OR EARNINGS, LOST DATA, DAMAGES CAUSED BY DELAYS, LOST PROFITS, OR A FAILURE TO REALIZE EXPECTED SAVINGS. This document might contain references to third-party sources of information, hardware or software, products or services and/or thirdparty web sites (collectively the "Third-Party Information"). RIM does not control, and is not responsible for, any Third-Party Information, including, without limitation the content, accuracy, copyright compliance, compatibility, performance, trustworthiness, legality, decency, links, or any other aspect of Third-Party Information. The inclusion of Third-Party Information in this document does not imply endorsement by RIM of the Third-Party Information or the third party in any way. Installation and use of Third-Party Information with RIM's products and services may require one or more patent, trademark, or copyright licenses in order to avoid infringement of the intellectual property rights of others. Any dealings with Third-Party Information, including, without limitation, compliance with applicable licenses and terms and conditions, are solely between you and the third party. You are solely responsible for determining whether such third-party licenses are required and are responsible for acquiring any such licenses relating to Third-Party Information. To the extent that such intellectual property licenses may be required, RIM expressly recommends that you do not install or use Third-Party Information until all such applicable licenses have been acquired by you or on your behalf. Your use of Third-Party Information shall be governed by and subject to you agreeing to the terms of the Third-Party Information licenses. Any Third-Party Information that is provided with RIM's products and services is

The New BlackBerry Curve 8520 Smartphone
1. Requires activation with data plan. Check with provider for more information. 2. Additional terms and conditions may apply to goods and services made available through the BlackBerry App World storefront. Pricing and availability may change without notice. 3. For a complete list of supported media file formats visit www.blackberry.com/go/mediafiles 4. Requires activation with voice plan. 5. The ability to send pictures is not supported by all instant messaging programs. Check with your IM provider for supported features and services. 6. The Facebook for BlackBerry smartphones, Flickr Uploader for BlackBerry smartphones and MySpace for BlackBerry smartphones applications are available at no charge to the user. Check with your provider to determine costs that may be associated with downloading the software. 7. Depending on the amount of built-in memory available for use, a third-party microSD card may need to be properly inserted into the BlackBerry smartphone to enable the video recording feature. MicroSD cards may be sold separately. 8. The BlackBerry Curve smartphone supports Wi-Fi 802.11 b/g. Not all BlackBerry plans support Wi-Fi access to BlackBerry services. Check with your service provider for supported services and features. 9. Mac OS X version 10.5.5 is required. 10. For BlackBerry Media Sync to work, your media enabled BlackBerry smartphone must be connected to your computer via a USB cable. Certain music files may not be supported by the media player, including incompatible file types and files that contain digital rights management technologies. BlackBerry Media Sync is compatible with devices featuring BlackBerry Device software v4.2 or later. Devices that do not feature built-in mass storage capabilities (significant amounts of on-board memory) will require a microSD card to be properly inserted. Please visit www.blackberry.com/mediasync/microSD for a list of devices requiring microSD cards. BlackBerry Media Sync is compatible with 32-bit editions of Windows XP Service Pack 2 which can be used with iTunes version 7.0 or higher AND 32-bit editions of Windows Vista which can be used with iTunes version 7.2 or higher. Not compatible with Windows 2000 or with MAC OS. All applicable charges will still apply for the purchase of music from iTunes. 2009 Research In Motion Limited. All rights reserved. BlackBerry RIM Research In Motion SureType , , , , SurePress and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world.

MKT-23840-001

Play/Pause/ Mute key Play/Pause a media file Mute a call Previous key Play the previous media file in a category

Work with text

To: Highlight a line of text, Highlight text character by character, Do: press the Shift key and slide your finger up or down on the trackpad. hold the Shift key and slide your finger left or right on the trackpad. press the Escape key. press the Shift key and the Backspace/Delete key. press the Alt key and click the trackpad. press the Shift key and click the trackpad.
Next key Play the next media file in a category
Cancel a text selection, Cut highlighted text when typing, Copy highlighted text when typing, Paste highlighted text when typing,
Headset jack Micro-USB port Left Convenience key
Open the voice dialing application

Volume keys

Adjust the volume
Escape key Right Convenience key
Open the camera Take a picture

Search Shortcuts

To: Search for a contact in a list of contacts, Search for text in a message, Search for text in an attachment or on a web page, Search for text in a presentation attachment, you must view the presentation in text view or in text and slide view, Do: type the contact name or initials separated by a space. press S. press F. press F.

Trackpad

Slide your finger to move around a screen. Click (press) to select an item.
End/Power key Backspace/Delete key Speakerphone key
Turn on/off the speakerphone during a call
Send key Menu key Lock key
Lock the device/ keyboard
Enter key Right Shift key

Capitalize letters

Alt key
Type the alternate character on a key

Left shift key

Symbol key

Open the symbol list 9

Typing Shortcuts
To: Insert a period, Capitalize a letter, Type the alternate character on a key, Do: press the Space key twice. The next letter will be capitalized. hold the letter key until the capitalized letter appears. press the Alt key and the character key.

Key Features

Dedicated media keys Media player 3 Social networking1 Trackpad Large, colorful screen BlackBerry Media Sync 10 onnect with BlackBerry App World 1,2,3 C uilt-in camera with video recording functionality 1, 3,5,7 B Email 1 Text messaging1,4,5 (SMS and MMS) Instant Messaging 1 Wi-Fi support 8 Organizer 1,4,6 Out of the Box Mac compatibility9 For a full list of features, please visit www.blackberry.com/curve
For Example: to type , hold U and slide your finger left until appears. Release the letter key when the accented or special character appears.
Type an accented or special character, hold the Letter key and slide your finger left or right on the trackpad. Type a number in a number field, Type a number in a text field, Turn on Num lock, Turn off Num lock, Turn on Cap lock, Turn off Cap lock, press a number key. You do not need to press the Alt key. hold the Alt key and press the number key. press the Alt key and the Left Shift key. press the Shift key. press the Alt key and the Right Shift key. press the Shift key.

Insert symbols

To: Insert an at sign (@) or a period (.) in an email address field, Type a symbol, Do: press the Space key. press the Symbol key. Type the letter that appears below the symbol.
BlackBerry Smartphone Basics Shortcuts
To: Move back a screen, Move to a list item or menu item, Switch applications, Return to the Home screen or application list, Do: press the Escape key. type the first letter of the item. press and hold the press the End key. key.

Navigate a web page

To: Move up a screen, Move down a screen, Move to the top of a web page, Move to the bottom of a web page, Do: press the Shift key and the Space key. press the Space key. press T. press B.
Phone Shortcuts In the phone application
To: Answer a call, Check your voice mail, View your contact list in the phone application, Add an extension to a phone number, Type a letter in a phone number field, Change your ring tone, Turn on the speakerphone during a call, Turn off the speakerphone during a call, Do: press the Send key. hold 1. press the Send key. press the Alt key and X. Type the extension number. press the Alt key and the letter key. press the Menu key. Click Set Ring Tone. press the Speakerphone key. press the Speakerphone key again.

Calendar Shortcuts

* or shortcuts to work in Day view, in the general calendar F options, change the Enable Quick Entry field to No.

To: Schedule an appointment, Change to Agenda view, Change to Day view, Change to Week view, Change to Month view, Move to the next day, week or month, Move to the previous day, week or month, Move to the current date, Move to a specific date,
Do: press C. press A. press D. press W. press M. press the Space key. press the Shift key and the Space key. press T. press G.

Browser Shortcuts

To: Insert a period (.) in the web address field, Insert a slash mark (/) in the web address field, Stop loading a web page, Close the browser, Do: press the Space key. press the Shift key and the Space key. press the Escape key. hold the Escape key.
Message Shortcuts In a message
To: Reply to a message, Reply to all in an email message or a PIN message, Forward a message, Do: press R. press L. press F.

On a web page

To: Switch between Column view and Page view, Zoom in to a web page, Zoom out from a web page, Move to a specific web page, Return to the home page, Turn on support for JavaScript, Open the bookmark list, Add a bookmark, View a list of web pages that you have visited recently, Refresh a web page, Follow a link, highlight or pause on the link, Do: press Z. press I. press O. press G. press H. press J. press K. press A. press Y. press R. press the Enter key.

In a message list

To: Open a highlighted message, Compose a message from a message list, Mark a message as opened or unopened, View received messages, View sent messages, View voice mail messages, View SMS text messages, View call logs, Do: press the Enter key. press C. press the Alt key and U. press the Alt key and I. press the Alt key and O. press the Alt key and V. press the Alt key and S. press the Alt key and P.
Move around a message list
To: Move up a screen, Move down a screen, Move to the top of a message list, Move to the bottom of a message list, Do: press the Shift key and the Space key. press the Space key. press T. press B.
Move around a message list continued
To: Move to the next date, Move to the previous date, Move to the next unopened item, Move to the next related message, Move to the previous related message, Do: press N. press P. press U. press J. press K.
Camera and Video Camera Shortcuts
To: Take a picture, Do: press the Right Convenience key.

Media Shortcuts

To: Pause a song or video, Resume playing a video or song, Play the next song in a category, Play the previous song in a category, Pan up in a picture, Pan down in a picture, Pan right in a picture, Pan left in a picture, Return to the center of a picture, Zoom in to a picture, Zoom out from a picture, Zoom to the original picture size, Rotate a picture, Fit a picture to the screen size, Do: press the Play/Pause/Mute key. press the Play/Pause/Mute key. press N. press P. press 2. press 8. press 6. press 4. press 5. press 3. press 9. press 7. press L. press 1.

Attachment Shortcuts In a spreadsheet
To: Move to a specific cell, View the content of a cell, Switch worksheets, View hidden columns or rows, Hide the columns or rows, Do: press G. press the Space key. press V. Highlight a worksheet. Press the Enter key. press H. press H.

In a presentation

To: Switch presentation views, Move to the next slide when viewing a presentation in slide view, Move to the previous slide when viewing a presentation in slide view, Do: press M. press N. press P.