Harmony 885

User Manual version1.1

User Manual

Table of Contents
INTRODUCTION.... 1 GETTING TO KNOW YOUR HARMONY REMOTE.... 2 BEGIN THE SETUP PROCESS.... 3 USING YOUR HARMONY REMOTE.... 4 USING THE GLOW BUTTON..... 4 RECHARGING THE BATTERY.... 4 USING THE TILT SENSOR.... 4 SELECTING AN ACTIVITY.... 4 USING THE TELETEXT BUTTONS.... 5 VIEWING THE STATUS AND NAVIGATION BARS.... 5 DISPLAYING HELP ON YOUR HARMONY REMOTE... 5 Types of Help Available.... 6 Using the Remote Assistant.... 6 CONTROLLING INDIVIDUAL DEVICES.... 6 Device Mode..... 6 USING SYSTEM OPTIONS..... 7 CUSTOMIZING YOUR HARMONY REMOTE... 8 CUSTOMIZING THE DISPLAY ON THE HARMONY REMOTE... 8 Adding your Favorite Channel Icons.... 9 CHANGING THE BEHAVIOR OF BUTTONS WITHIN AN ACTIVITY... 9 Adding Custom-Labeled Buttons.... 9 CHANGING THE SETTINGS FOR YOUR HARMONY REMOTE... 9 TEACHING INFRARED (IR) COMMANDS.... 10 Using the Infrared Sensor.... 10 Naming an Infrared Command... 10 GETTING ADDITIONAL HELP.... 12 FINDING ANSWERS TO YOUR QUESTIONS.... 12 Troubleshooting Your Harmony Remote... 12

v. 1.1

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Introduction

Congratulations on the purchase of your Harmony remote! This User Manual will introduce you to the basic online setup process, customizations and main features of your Harmony remote. If in doubt about how to set up your Harmony remote, follow the information and instructions using the Logitech Harmony Remote Software (also referred to as Harmony Remote Software). The Harmony remote is an Internet-powered universal remote control. Your Harmony remote can control most devices that understand infrared (IR) signals. The configuration of your Harmony remote is simple: You will be prompted to answer questions about your entertainment devices to create your own personal Harmony remote configuration. Your answers will provide us with a description of the entertainment devices you want to control, how they are set up, and your preferences for controlling them. If one of your devices is not in the Harmony remotes database, the Harmony Remote Software will learn about your device and add it to your configuration. Once you have told us about your devices, you will then be guided through setting up Activities. Creating Activities is simple: you will be prompted to indicate the devices you use within an Activity and how you want to control specific features, such as the volume, within that Activity. An Activity is a set of commands the Harmony remote sends to your entertainment system to turn on the necessary devices. Once you have selected an Activity, you are in Activity mode, and the functionality of each button on your Harmony remote is automatically configured for that Activity. Additionally, the display buttons will give you access to other commands for that Activity, which cannot be set to the standard buttons. Example For the Watch Television Activity, the Harmony remote sends commands to your entertainment system to turn on the necessary devices so you can watch television. The remote will automatically be configured for the Activity based on the answers you selected during the online setup process for the Activity. At the end of the setup process, you will have your own configuration loaded in your Harmony remote. Use your Harmony Remote Software to: Customize any of your Harmony remotes features. Add more entertainment devices. Add more Activities.

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Getting to Know Your Harmony Remote
Many of the Harmony remote's buttons are standard remote buttons. However, there are buttons and other hardware that may not be so familiar to you. The extra buttons and hardware give you access to the special features of the Harmony remote. USB Connector: Connect one end of the USB cable to this connector and the other end to your computer so that you can download your configuration using the Harmony Remote Software. OFF: Turns all devices off with one button press. Activities: Press Activities to view a list of Activities you have added. Press the display button next to the Activity you want and the Harmony remote will set up your entertainment system. Help: Asks you simple questions so that your Harmony remote can fix problems you are having within an Activity. Display: Shows a list of your Activities and devices, help, infrared (IR) commands and any available listings. Display Buttons: Use the buttons at the side of the display to select the corresponding command. Left/Right Arrows: Allows you to view more options on the display. Device: Lists all your devices on the display, and allows you to select and directly control any device. Glow: Turns on/off the backlight glow for the remote. Media: In the Watch TV Activity press this button to view your Favorite Channels on the display. Prev: Goes to previous television channel. Teletext Buttons: This is a service provided by the television provider. Use the Teletext buttons to access this service; however, your TV set must be equipped with a Teletext decoder. While Teletext is the default setting for these buttons in the Watch TV Activity, you can customize these buttons to send different commands. Menu: Gives you access to the menu system on a device, if you have a device with this feature. Exit: Exits from the Guide feature. Guide: Gives you access to view program listings, if you have a device with this feature. Info: Gives you additional information on program listings, if you have a device with the Guide feature. Infrared Learning Port: The Harmony remote uses this port to learn commands from your original remote.

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Begin the Setup Process
Once you have installed the Logitech Harmony Remote Software, connect your remote and you will be guided through a series of question-and-answer steps to complete each of the five main steps of the online setup process: 1. Login Information: Create your login information. 2. Check Connection: Ensures your computer and your Harmony remote are communicating properly. 3. Set Up Devices: Helps you provide us with information about the devices in your personal home theater system. 4. Set Up Activities: Helps you provide us with information about the way your devices work together to perform Activities (e.g. Watch Television Activity). 5. Update Remote: Updates your remote with your personal settings. Note: When using the Harmony Remote Software, click More Help to view specific help for the step you are on.

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Using Your Harmony Remote
This section provides you with information that will help you use your remote.

Using the Glow Button

Press the Glow button to light up or turn off the display backlight. To determine the length of time the backlight stays on. Note: Shaking or tilting the Harmony remote will not light up the display backlight. Users must press the Glow button to light up the display backlight. The remote will go into Deep Sleep mode when the remote detects no motion for two hours. The remote will begin motion sensing in Deep Sleep mode, and any motion or movement in front of the remote will trigger the glow. Use the Harmony Remote Software to enable/disable these features.

Recharging the Battery

Place your remote in the base station to charge. While the remotes battery is charging: The display and its backlight, and the keypad backlight remain on. Note: Press the GLOW button to turn the backlight off. The battery level icon in the status bar flashes when the battery is still charging or will display a full battery level when charging is complete.
When the battery is low, the display will flash a message to remind you to charge the battery.

Using the Tilt Sensor

When you pick up the remote slightly tilted, the display will automatically turn on and the keypad light up. Note: Whenever you pick up the remote from the base station, or replace it in the station, you will hear a beep. Use the Harmony Remote Software to enable/disable this feature.

Selecting an Activity

View the Activities you have added by pressing the Activities button. The display will then list the Activities you have added. Press the corresponding display button next to the Activity you want to start. As a default, when you select an Activity, you will see a message on the remotes display reminding you to keep the remote pointed at your entertainment system while the Activity starts. This helps ensure that all infrared (IR) signals are properly sent. Use the Harmony Remote Software to turn on/off the Starting Activity message. v. 1.1 page 4
Using the Teletext Buttons
When you press any of the Teletext button the homepage for Teletext will appear on the television (it may take a few seconds for the page to appear). The Teletext page will completely replace the televisionpicture, but sound will still be available. Each Teletext page has a unique 3-digit page number; all pages can be accessed by entering the 3-digit page number using the numbered channel buttons on your Harmony remote.
While Teletext is the default settings for these buttons in the Watch TV Activity, you can customize these buttons to send different commands in other Activities. See Changing the Behavior of Buttons Within an Activity.
Viewing the Status and Navigation Bars
The status bar provides users with important information such as: A: Date and time B: Indicator if the USB is attached C: Indicator when infrared (IR) commands are being sent to your devices D: Battery indicator (batterys power) E: Activity you are in (if applicable)
The navigation bar displays information such as: F: The number of screens available in a menu, and the screen currently displayed
Displaying Help on Your Harmony Remote
From time to time when you select an Activity, the Activity may not work. This can happen when the Harmony remote sends many infrared commands to set up all your devices for an Activity, but one or more devices are not receiving some commands. The Harmony remote is then out of sync with your devices (e.g. it thinks one of your devices is on, but it is turned off). Some of the reasons the Harmony remote can become out of sync with your system are: Someone walks between the Harmony remote and your entertainment system while an Activity is starting. You point your Harmony remote away from your system while an Activity is starting. There is an object blocking the line-of-sight between your Harmony remote and the system. You are very far away from your entertainment system. You will need to use the Help button on your Harmony remote to resynchronize the remote with your devices. Before re-synchronizing, ensure the cause of the problem has been addressed. Example Remove all obstructions so that the entertainment devices can receive the infrared commands from the Harmony remote. v. 1.1 page 5

Note: If your devices are no longer responding consistently to your Harmony remote, but were doing sold before, you may need to recharge the battery. To resynchronize: 1. Press the Help button.
2. Answer the questions on the remotes display by selecting Yes or No. If you answer no to any question, the Harmony remote will resend the necessary command and ask you the same question. When you are done, the Harmony remote will be synchronized with your devices again.

Types of Help Available

You can customize the Help button on your Harmony remote to provide one of the following types of help: Smart help Asks questions about the devices that are on during a specific Activity. Full help Asks questions about all the devices in your system. Select Full help if you find devices arent being controlled the way you want them to and the help on the remote is not asking you questions about these devices. Use the Harmony Remote Software to select the type of help you want.
Using the Remote Assistant
Extra help is available from your remote by turning on the Remote Assistant. While the Help button helps you solve device problems within an Activity, the Remote Assistant teaches you how to use your Harmony remote. The following is an example of the type of help the Remote Assistant offers: Example If any devices are not set up correctly, press Help now. Use the Harmony Remote Software to turn on/off this feature.
Controlling Individual Devices
This section provides you with an overview of three modes you can use to access specific features of each device.

Device Mode

Press Devices to enter device mode. Device mode gives you access to all the possible commands for each device included in your Harmony remote configuration. To access device mode you do not need to be in an Activity. However, you should never need to use Device mode during normal use of your Harmony remote. This mode should only be used to send a specific command to a specific device.

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v. 1.0
You can eliminate the use of device mode by customizing your Activities. Example You can put commands on the display or customize specific buttons for the commands. See Customizing Your Harmony Remote. At any time, press Devices to switch into Device mode. Once in this mode, the Harmony remote will display a list of all the devices you have in your configuration. Select a device from the list and the Harmony remote will only control the device features for the device. Example If you choose Television as the device, the number, volume and channel buttons will all control your television. Press Devices again to return to exit Device mode.

Using System Options

Press System Options on your Harmony remote to: Set the time and date. Turn the slide show on/off. Temporarily turn the Remote Assistant on/off. See Using the Remote Assistant.

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Customizing Your Harmony Remote
All customization of your Harmony remote is done from the Harmony Remote Software: Use the Harmony Remote Software to: Troubleshoot Click Troubleshoot when your Harmony remote isnt controlling your system correctly.
View Activities Click the Activities tab to add or delete Activities. Click Settings to change the specific settings (e.g. the name of an Activity) for an Activity. Example To have more than one Activity of a given type (e.g. If you have both a cable converter and a satellite receiver, you can add a second Watch Television Activity) click Add an Activity. When youre done, rename the Activities to help you distinguish between them (e.g. For the Watch Television Activity you could rename one from Watch Television to Watch Cable and the other to Watch Satellite.) View Devices Click Devices tab to add or delete entertainment devices. Click Settings to change the specific settings for a device you have already set up.
View Remote Settings Click Remote Settings to change the remotes settings.
Update Remote Click Update Remote after you have made changes your configuration and settings. This will ensure you have the latest configuration and settings on your Harmony remote.
Customizing the Display on the Harmony Remote
This section provides information that will help you to customize the commands and options listed on the Harmony remotes display. The display resolution on the Harmony Remote is 160 x 128 pixels. The Harmony remote comes with a set of defaults, which you can change to make the display look the way you want it to: Select or add your own backgrounds for the display. Add your icons for your favorite channels (you can upload your own icons up to a maximum of 160 KB (file size), and 24-bit.png,.bmp,.jpg, or.gif.) Select one of the default themes. A theme consists of a font style, background, layout, and icons (for Activities and Devices) choose a theme that best suits you. Layout is the number of selections (3 or 6) displayed on the display.

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Harmony 885
Add your own slide show to the display. You can use the default backgrounds or your own background images to create your own slide show. The slide show displays while the remote is in the base station. See Using System Options for more information on turning the slide show on and off.

Use the Harmony Remote Software to make Harmony remotes display look the way you want it to. You can change the background or the slide show images.
Adding your Favorite Channel Icons
You can customize the display for your Favorite Channels menu by adding your own icons and setting an icon to appear next to one of your Favorite Channels. Use the Harmony Remote Software to add your favorite channels and icons to the Harmony display.
Changing the Behavior of Buttons Within an Activity
When you select an Activity, the Harmony remote will: Turn on all the correct entertainment devices Set the device inputs correctly Set up the remotes buttons to control the Activity
Based on our knowledge of how each of your devices is controlled, the Harmony remote will make its best effort to match all the buttons you need to control an Activity. However, there may be some commands you want to add to buttons or access via the display. Commands can be added to buttons quickly and easily by customizing any Activity to change the behavior of buttons. Use the Harmony Remote Software to change the behavior of buttons. The change behavior of buttons feature shows you the: Buttons that have a command associated with them Device being controlled Command being sent to the device
Adding Custom-Labeled Buttons
Use the Harmony Remote Software to: Add custom-labeled buttons to a device. Add a custom-labeled button for an Activity. Custom-labeled buttons are displayed on the Harmony remotes display from left to right, top to bottom.
Changing the Settings for your Harmony Remote
From within the Harmony software, click Remote Settings, to change the following: v. 1.1 Turn on/off Help on the remote/Remote Assistant (for additional information, see Displaying Help on Your Harmony Remote.) Set the backlight timing. Set the time-display format. page 9
Show/Hide the Starting Activity message (for additional information, see Selecting an Activity.) Turn on/off the tilt sensor (for additional information, see Using the Tilt Sensor.)
Teaching Infrared (IR) Commands
The Harmony remote can learn infrared commands from other remote controls, and should only be used in situations where the Harmony remotes infrared database does not already contain an infrared command you would like to use. 1. Determine the device you would like to send the infrared command to: 2. From within the Harmony software, click the Devices tab. 3. Click Settings for the device you want. 4. Click Learn infrared commands.
Using the Infrared Sensor
The Harmony remote has an infrared sensor at the end opposite to the USB connector. The Harmony remote uses this sensor to learn commands from original device remotes.
A: Your original remote B: Distance between remotes: 5-10 cm (2"-5") apart C: Your Harmony remote

The following steps outline what happens when you press a button on your original remote control: 1. The infrared sensor on the Harmony remote learns the infrared signal. 2. The Harmony remote uploads it via the USB cable (and your computers internet connection) to the Harmony remote database. 3. The Harmony Remote Software will try to find a matching pattern for the infrared signal. 4. If no pattern is found, the signal will be stored as-is in its original format. 5. If a pattern is found, the Harmony Remote Software converts the signal into a format for convenient storage. Either way, the signal is then available for you to assign to a button on your Harmony remote.
Naming an Infrared Command
When you teach an infrared command to the Harmony remote, give the command a name. This way you can refer to this command by name in various locations of the online setup process. It is best to use the default names listed on the Learn infrared commands step so that automatic button function assignments can be applied to your Harmony remote. Example If you teach the volume button infrared commands from your original remote control, name them VolumeUp and VolumeDown (i.e. with no space, and capitalization as shown). The remote software looks for commands with these names to automatically assign them to the volume up and down buttons on the Harmony remote.

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Naming Conventions When naming a command for which there is no default name on the Learn infrared commands feature, use the following naming conventions to make button assignment and sharing infrared commands easier:
Do not use spaces or special characters such as /, & or * in the name. Capitalize the start of words (e.g. NextDisc, ModeDigital). Start the command name with its main function (e.g. VolumeRearUp, VolumeRearDown, VolumeFrontUp, olumeFrontDown). This helps group related commands in lists. For infrared commands that select inputs (e.g. on a stereo receiver), start with the prefix Input. Do not name the input based on what you have connected to your device, rather name it based on what it is called on the front of the device, or on the remote control (e.g. InputAux, InputVideo1, InputTape, InputDVD, Input VCR).

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Getting Additional Help
The Harmony remote provides you with several features to assist you with: Finding answers to your questions quickly and easily. Troubleshooting the setup and customization process.
Finding Answers to Your Questions
The help you find answers to your questions quickly and easily, consult any of the following tools: Tool Search FAQs (Frequently-Asked Questions) User Manual Description A support tool that enables you to do a keyword search. A searchable list of customer questions, with answers provided by Harmonys support center. The User Manual explains the concept of your Harmony remote and provides information about setting up and using the remote. When running the Harmony Remote Software, click this button for help specific to the step you are on. Asks you simple questions so the Harmony remote can automatically fix problems you are having with an Activity.

More Help button

Help button
Troubleshooting Your Harmony Remote
In addition to the tools listed under Finding Answers to Your Questions, you can use the following tool to troubleshoot your Harmony remote: Tool Troubleshoot Description To be used when the Harmony remote is not controlling your system correctly.
If you cannot find the answer to your questions or troubleshoot your problems, contact your Harmony Support Team.

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Harmony 885

User Manual

Click here to download and print the PDF version of this manual.
885 Harmony Remote User Manual
Congratulations on the purchase of your Harmony remote! True system control is now at your fingertips. This User Manual will introduce you to the basic online setup process, customizations and main features of your Harmony remote. The Harmony remote web site is constantly updated to improve your experience. If in doubt, follow the information and instructions on the web site. Select a topic from the following list to learn more about your Harmony remote: INTRODUCTION
Getting to Know Your Harmony Remote Begin the Setup Process
Step 1: Create your Harmony Login Step 2: Complete the Online Setup Process
USING YOUR HARMONY REMOTE
Using the Glow Button Recharging the Battery Removing the Remote From the Base Station Selecting an Activity Viewing the Status and Navigation Bars Displaying On-screen (LCD) Help on Your Harmony Remote
Types of On-Screen (LCD) Help Available Using the Harmony Assistant
Controlling Individual Devices Using the Teletext Buttons Using System Options
CUSTOMIZING YOUR HARMONY REMOTE
Customizing the Screen (LCD) on Harmony Remote

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Adding your Favorite Channel Icons Changing the Behavior of Buttons within an Activity v. 1.0
Adding Custom-Labeled Buttons
Changing the Settings for your Harmony Remote Teaching Infrared (IR) Commands
Using the Infrared Sensor Naming an Infrared Command

GETTING ADDITIONAL HELP

Back to Top
Finding Answers to Your Questions Troubleshooting Your Harmony Remote

v. 1.0

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Introduction

The Harmony remote is an Internet-powered universal remote control. Your Harmony remote can control most devices that understand infrared (IR) signals. The configuration of your Harmony remote is simple: You will be prompted to answer questions about your entertainment devices to create your own personal Harmony remote configuration. Your answers will provide us with a description of the entertainment devices you want to control, how they are set up, and your preferences for controlling them. If one of your devices is not in the Harmony remote web site's database, the Harmony web process will learn about your device and add it to your configuration. Once you have told us about your devices, you will then be guided through setting up Activities. Creating Activities is simple: you will be prompted to indicate the devices you use within an Activity and how you want to control specific features, such as the volume, within that Activity. An Activity is a set of commands the Harmony remote sends to your entertainment system to turn on the necessary devices. Once you have selected an Activity, the functionality of each button on your Harmony remote is automatically configured for that Activity. Additionally, the screen (LCD) buttons will give you access to other commands for that Activity, which cannot be set to the standard buttons. This is known as Activity mode. Example For the Watch Television Activity, the Harmony remote sends commands to your entertainment system to turn on the necessary devices so you can watch television. The remote will automatically be configured for the Activity based on the answers you selected during the online setup process for the Activity. At the end of the setup process, you will have your own configuration loaded in your Harmony remote and your own personal Harmony member home page. Return to your Harmony home page as often as you like to: Customize any of your Harmony remotes features. Add more entertainment devices. Add more Activities.

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Getting to Know Your Harmony Remote
Many of the Harmony remote's buttons are standard remote buttons. However, there are buttons and other hardware that may not be so familiar to you. The extra buttons and hardware give you access to the special features of the Harmony remote.
USB Connector: Downloads your configuration from the Harmony web site. OFF: Turns all devices off with one button press. HELP: Asks you simple questions so that your Harmony remote can fix problems you are having within an Activity. Activities: Press Activities to view a list of Activities you have added. Press the screen (LCD) button next to the Activity you want and the Harmony remote will set up your entertainment system. Screen (LCD): Displays help, infrared (IR) commands and any available listings. Screen (LCD) Buttons: Use the buttons at the side of the screen to select the corresponding command. Use the right arrow button to display more commands. Device: Lists all your devices on the screen (LCD), and allows you to select and fully control any device directly. Teletext Buttons: This is a service provided by the television provider. Use the Teletext buttons to access this service; however, your TV set must be equipped with a Teletext decoder. While Teletext is the default setting for these buttons in the Watch TV Activity, you can customize these buttons to send different commands. Guide: Gives user access to view program listings, if you have a device with this feature. Media: In the Watch TV Activity press this button to view your Favorite Channels on the screen (LCD). Left/Right Arrows: Shows more choices in the screen (LCD). Glow: Backlight glow. Infrared Learning Port: Use this port to teach the Harmony remote commands from your original remote.

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Begin the Setup Process
Step 1: Create your Harmony Login
If the Harmony remote web site is not automatically launched, go to the Harmony remote web site and create an account.
Step 2: Complete the Online Setup Process
Once you have created your Harmony login, the online setup process begins. You will guided through a series of question-and-answer steps to complete each of the five main steps of the online setup process: 1. Identification: Requires you to create a login on our member web site. 2. Check Connection: Ensures your computer and your Harmony remote are communicating properly. 3. Set up Devices: Helps you set up a description of your personal home theater system. 4. Set up Activities: Helps you set up a description of the connections for devices that allow you to perform Activities (e.g. Watch Television Activity). 5. Update Remote: Updates your remote with your personal configuration. The Harmony remote provides you with several features to guide you through the online setup and customization process: Tool Web setup Location Harmony remote web site Harmony remote web site Harmony remote web site Description Provides instructional help to guide the user through a series of question-and-answer steps to accomplish a task. A searchable list of customer questions, with answers provided by Harmony's support center. Provides specific online help for the page you are on.
FAQs (FrequentlyAsked Questions) Help button

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Using Your Harmony Remote
This section provides you with information to that will help you use

Using the Glow Button

Press the Glow button to light up or turn off the screen (LCD) backlight. To determine the length of time the backlight stays on: 1. Click My Remote Preferences on your Harmony home page. 2. Click Settings.

Recharging the Battery

Place your remote in the base station to charge. While the remotes battery is charging: The screen (LCD) and its backlight, and the keypad backlight remain on. Note: Press the GLOW button to turn the backlight off. The battery level icon in the status bar flashes when the battery is still charging or will display a full battery level when charging is complete.
When the battery is low, the screen (LCD) will flash a message to remind you to charge the battery.

Removing the Remote From the Base Station
Note: Whenever you pick up the remote from the base station, or replace it in the station, you will hear a beep. When you pick up the remote slightly tilted, the screen (LCD) will automatically turn on and the keypad light up. To enable/disable these features: 1. Click My Remote Preferences on your Harmony home page. 2. Click Settings.

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Selecting an Activity
View the Activities you have added by pressing the Activities button. The screen (LCD) will then display the Activities you have added. Press the corresponding screen (LCD) button next to the Activity you want to start. As a default, when you select an Activity, you will see a message on the remotes screen (LCD) reminding you to keep the remote pointed at your entertainment system while the Activity starts. This helps ensure that all infrared (IR) signals are properly sent. To turn on/off the Starting Activity message: 1. Click My Remote Preferences on your Harmony home page. 2. Click Settings.
Viewing the Status and Navigation Bars
The status bar provides users with important information such as: A: Date and time ! To set the time-display format click My Remote Preferences (on your Harmony home page) and then click Settings.
B: Indicator if the USB is attached C: Indicator when infrared (IR) commands are being sent to your devices D: Battery indicator (batterys power) E: Activity you are in (if applicable)
The navigation bar displays information such as: F: The number of screens available in a menu, and the screen currently displayed
Displaying On-screen (LCD) Help on Your Harmony Remote
From time to time when you select an Activity, the Activity may not work. This can happen when the Harmony remote sends many infrared commands to set up all your devices for an Activity, but one or more devices are not receiving some commands. The Harmony remote is then "out of sync" with your devices (e.g. it thinks one of your devices is on, but it is turned off). Some of the reasons the Harmony remote can become "out of sync" with your system are:

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Harmony 885
Someone walks between the Harmony remote and your entertainment system while an Activity is starting. You point your Harmony remote away from your system while an Activity is starting. There is an object blocking the line-of-sight between your Harmony remote and the system. You are very far away from your entertainment system.
You will need to use the Help button on your Harmony remote to resynchronize the remote with your devices. Before resynchronizing, ensure the cause of the problem has been addressed. Example Remove all obstructions so that the entertainment devices can receive the infrared commands from the Harmony remote. Note: If your devices are no longer responding consistently to your Harmony remote, but were doing so before, you may need to recharge the battery. To resynchronize: 1. Press the Help button.
2. Answer the questions on the remotes screen (LCD) by selecting Yes or No. If you answer no to any question the Harmony remote will resend the necessary command and ask you the same question again. When you are done, the Harmony remote will be "in sync" with your devices again.
Types of On-Screen (LCD) Help Available
You can customize the Help button on your Harmony remote to provide one of the following types of onscreen (LCD) help: Smart help Asks questions about the devices that are on during a specific Activity. Full help Asks questions about all the devices in your help system. Select Full help if you find there are devices that arent being controlled the way you want them to and the on-screen (LCD) Help is not asking you questions about these devices. To select the type of help you want: 1. Click My Remote Preferences on your Harmony home page. 2. Click Settings.

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Using the Harmony Assistant
Extra on-screen (LCD) help is available by turning on the Harmony Assistant. While the Help button helps you solve device problems within an Activity, the Harmony Assistant teaches you how to use your Harmony remote. To turn on/off this feature via the member web site: 1. Click My Remote Preferences on your Harmony home page. 2. Click Settings. To temporarily turn on/off this feature via the Harmony remote: 1. Press System Options on the remote.
Controlling Individual Devices
Press DEVICE to enter Device mode. Device mode gives you access to all the possible commands for each device included in your Harmony remote configuration. To access Device mode you do not need to be in an Activity. However, you should never need to use Device mode during normal use of your Harmony remote. This mode should only be used to send a specific command to a specific device. You can eliminate the use of Device mode by customizing your Activities. Example You can put commands on the screen (LCD) or customize specific buttons for the commands. See Customizing Your Harmony Remote. At any time, press DEVICE to switch into this mode. Once in Device mode, the Harmony remote will display a list of all the devices you have in your configuration. Select a device from the list and the Harmony remote will only control the device features for the device. Example If you choose Television as the device, the number, volume and channel buttons will all control your television. Press DEVICE to return to Activity mode.

Using the Teletext Buttons
When you press any of the Teletext buttons, page 100 (the home page for Teletext) will appear on the television (it may take a few seconds for the page to appear). The Teletext page will completely replace the television picture, but sound will still be available. Each Teletext page has a unique 3-digit page number; all pages can be accessed by entering the 3-digit page number using the numbered channel buttons on your Harmony remote. While Teletext is the default setting for these buttons in the Watch TV Activity, you can customize these buttons to send different commands in other Activities. See Changing the Behavior of Buttons Within an Activity.

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Using System Options
Press System Options on your Harmony remote to: Set the time and date. Turn the slide show on/off. Temporarily turn the Harmony Assistant on/off (available only if you selected the option under My Remote Preferences on your Harmony home pagesee Using the Harmony Assistant.)

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Customizing Your Harmony Remote
All customization of your Harmony remote is done from your Harmony home page:
Go to your Harmony home page to customize: Devices To add or remove entertainment devices, click Add a Device or Remove a Device. To change a device you have already set up, click More Options next to a device icon, and then click the appropriate option.
Activities To add or remove an Activity, click Add an Activity or Remove an Activity. To customize an Activity, click Customize next to an Activity icon, and then click the appropriate option. To change the names of Activities click Customize next to the Activity icon, and then click Rename Activity name. To have more than one Activity of a given type (e.g. If you have both a cable converter and a satellite receiver, you can add a second Watch Television Activity) click Add an Activity. When you're done, rename the Activities to help you distinguish between them (e.g. For the Watch Television Activity you could rename one "Watch Television" to "Watch Cable" and the other to "Watch Satellite".)
Remote Preferences Click My Remote Preferences (on your Harmony home page) to: ! ! Change the remotes settings Customize the look of the screen (LCD) on the Harmony remote
To add your favorite channels to the screen (LCD) on the Harmony remote, click Set Up Favorite Channels.

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The Harmony remote comes with a set of defaults, which you can change to make the screen (LCD) look the way you want it to: Select or add your own screen backgrounds. Add your icons for your favorite channels (you can upload your own icons up to a maximum of 160 KB (file size), and 24-bit.png,.bmp,.jpg, or.gif.) Select one of the default themes. ! ! ! A theme consists of a font style, background, layout, and icons (for Activities and Devices) choose a theme that best suits you. Layout is the number of selections (4 or 8) displayed on the screen (LCD)
Add your on-screen (LCD) slide show. You can use the default screen backgrounds or your own background images to create your own slide show. The slide show displays while the remote is in the base station. See Using System Options for more information on turning the slide show on and off.
To make the Harmony remotes screen (LCD) look the way you want it to: 1. Click My Remote Preferences on your Harmony home page. 2. Click an option to make your changes to the theme, background, or slide show.
Adding your Favorite Channel Icons
You can customize the screen (LCD) for your Favorite Channels menu by adding your own icons and setting an icon to appear next to one of your Favorite Channels. To add your favorite channels and icons to the Harmony remote screen (LCD): 1. Click Set Up Favorite Channels on your Harmony home page.
Changing the Behavior of Buttons within an Activity
When you select an Activity, the Harmony remote will: Turn on all the correct entertainment devices Set the device inputs correctly Set up the remotes buttons to control the Activity
Based on our knowledge of how each of your devices is controlled, the Harmony remote will make its best effort to match all the buttons you need to control an Activity. However, there may be some commands you want to add to buttons or display on the screen (LCD). Commands can be added to buttons quickly and easily by customizing any Activity to change the behavior of buttons.

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To change the behavior of buttons: 1. Go to your Harmony home page. 2. Click Customize next to the appropriate Activity. 3. Click Change the Behavior of Buttons. The first page you see can be used to change the behavior of buttons in your default or Activity mode. This page displays the: Buttons that have a command associated with them Device being controlled Command being sent to the device

To set a button to send a command to more than one device at a time: 1. Go to your Harmony home page. 2. Click Customize next to the appropriate Activity. 3. Click Change the Behavior of Buttons. 4. Select a command from the drop-down list in each of the required device columns, next to the name of the button for which you want to set a command.
You can also add any number of custom-labeled buttons to an Activity. To add custom-labeled buttons: 1. Go to your Harmony home page. 2. Click Customize next to the appropriate Activity. 3. Click Change the Behavior of Buttons.
To add a custom-labeled button for an Activity: 1. Go to your Harmony home page. 2. Click Customize next to the appropriate Activity. 3. Click Change the Behavior of Buttons. 4. Under the Custom Button Label column, type the name for the button label you would like to appear on the screen (LCD). 5. Select a command from the drop-down list in the appropriate device column, next to the name of the button you want to set. 6. Click Done. Custom-labeled buttons are displayed on the Harmony remotes screen (LCD) from left to right, top to bottom.

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Add a custom-labeled button to send a command to more than one device at a time: 1. Go to your Harmony home page. 2. Click Customize next to the appropriate Activity. 3. Click Change the Behavior of Buttons. 4. Select a command from the drop-down list in each of the required device columns next to the name of the button you want to set. 5. Add as many custom-labeled buttons as you like. Click More Custom Labels to add labels one at a time. 6. When you update your Harmony remote, click Next to view all of your custom-labeled buttons a page at a time.
Changing the Settings for your Harmony Remote
Click My Remote Preferences on your Harmony home page to change the remotes settings: Turn on/off on-screen (LCD) Help format/Harmony Assistant (for additional information, see Displaying On-screen (LCD) Help on Your Harmony Remote.) Set the backlight timing (for additional information, see Picking Up the Remote From Base Station and Using the Glow Button.) Set the time-display format. Show/Hide the Starting Activity message (for additional information, see Selecting an Activity.) Turn on/off the tilt sensor (for additional information, see Picking Up the Remote From Base Station.)
Teaching Infrared (IR) Commands
The Harmony remote can learn infrared commands from other remote controls, and should only be used in situations where the Harmony remote web site's infrared database does not already contain an infrared command you would like to use. Determine the device you would like to send the infrared command to: 1. Go to your Harmony home page. 2. Click More Options next to the device icon. 3. Click Learn infrared commands. Back to Top

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Using the Infrared Sensor
The Harmony remote has an infrared sensor at the end opposite to the USB connector. The Harmony remote uses this sensor to learn commands from original device remotes.
The following steps outline what happens when you press a button on your original remote control: 1. The infrared sensor on the Harmony remote learns the infrared signal. 2. The Harmony remote uploads it via the USB cable (and your computer's internet connection) to the Harmony remote web site. 3. The web site will try to find a matching pattern for the infrared signal. 4. If no pattern is found, the signal will be stored as-is in its original format. 5. If a pattern is found, the Harmony remote web site converts the signal into a format for convenient storage. Either way, the signal is then available for you to assign to a button on your Harmony remote.
Naming an Infrared Command
When you teach an infrared command to the Harmony remote, give the command a name. This way you can refer to this command by name in various locations on the web site. It is best to use the default names listed on the Learn infrared commands page on the web site so that automatic button function assignments can be applied to your Harmony remote. Example If you teach the volume button infrared commands from your original remote control, name them "VolumeUp" and "VolumeDown" (i.e. with no space, and capitalization as shown). The web process looks for commands with these names to automatically assign them to the volume up and down buttons on the Harmony remote. Naming Conventions When naming a command for which there is no default name on the Learn infrared commands page, use the following naming conventions to make button assignment and sharing infrared commands easier: Do not use spaces or special characters such as /, & or * in the name. Capitalize the start of words (e.g. NextDisc, ModeDigital). Start the command name with its main function (e.g. VolumeRearUp, VolumeRearDown, VolumeFrontUp, VolumeFrontDown). This helps group related commands in lists. For infrared commands that select inputs (e.g. on a stereo receiver), start with the prefix "Input". Do not name the input based on what you have connected to your device, rather name it based on what it is called on the front of the device, or on the remote control (e.g. InputAux, InputVideo1, InputTape, InputDVD, InputVCR).

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Getting Additional Help
The Harmony remote provides you with several features to assist you with: finding answers to your questions quickly and easily troubleshooting the setup and customization process
Finding Answers to Your Questions
The help you find answers to your questions quickly and easily, consult any of the following tools: Tool Search FAQs (FrequentlyAsked Questions) User Manual Location Harmony remote web site Harmony remote web site Description Keyword search. A searchable list of customer questions with answers provided by the Harmony remote's support center. The User Manual explains the concept of your Harmony remote and provides information about configuring and using the remote. Provides specific online help for the page you are on (e.g. entering information in fields on the page). Asks you simple questions so the Harmony remote can automatically fix problems you are having with an Activity. See Getting to Know Your Remote.

Harmony remote web site (available in print and online formats) Harmony remote web site

Help button

Harmony remote
Troubleshooting Your Harmony Remote
In addition to the tools listed under Finding Answers to Your Questions, you can use the following tool to troubleshoot your Harmony remote: Tool Adjust Setup Location Harmony remote web site Description Helps you identify and resolve the problem you are having.
If you cannot find the answer to your question(s) or troubleshoot your problem(s), contact your Harmony Support Team.

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