HTC Excalibur
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Manual
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(English)HTC Excalibur - Quick Start Guide Mobile Phone, size: 402 KB |
HTC Excalibur
Video review
T Mobile Dash (aka HTC Excalibur) Smartphone Review
User reviews and opinions
| Lightstrike |
11:26pm on Sunday, October 24th, 2010 ![]() |
| The HTC Touch is a good all-around phone with touch screen capability that is above average for its class. But. As an upgrade from the Palm Treo 700wx I must say this phone is quite an improvement for me. Very compact and comfortable cell phone with long battery life and good working EDGE. PDA functions are good. | |
| truenorthern |
8:09am on Sunday, October 10th, 2010 ![]() |
| i had this phone it sucks DO NOT BUY IT i mean it is good in the beginning but if u have it for 5 months i get boring this phone absolutly SUCKS!!! HTC Touch is sure to awe any mobile-phone fanatic just as it made me marvel. For one, it definitely has wider display. | |
| R!chard |
7:15am on Saturday, October 2nd, 2010 ![]() |
| It constantly freeze up. T-mo exchanged my phone twice and all three of them had the same problem. Overall I believe this phone is worthwhile getting if you can look past the minor flaws that this phone contains. certainly a good phone but missing UMA Display, keyboard, 3G UMA (wifi calling support from Provider) | |
| HW |
7:13am on Tuesday, September 21st, 2010 ![]() |
| The HTC Touch was an awesome PDA, but a horrible phone. It was such a pain just to make a call. In a normal car ride home with this cell phone. | |
| ma3t |
2:33am on Monday, September 20th, 2010 ![]() |
| I am happy with the phone. Hope they come up with a solution to the short battery life. Display is great! The apps are terrific and the ease of use. | |
| Loginnst-o-max |
7:31am on Friday, July 16th, 2010 ![]() |
| General 2G Network GSM 850 / 900 / 1800 / 1900 3G Network HSDPA 900 / 2100 HSDPA 850 / 1900 - American version Announced 2009. I purchased this phone shortly after it came out. I cam currently with Sprint and wanted to get something close to the iphone. | |
| eschmidlin |
9:12pm on Thursday, May 6th, 2010 ![]() |
| I bought the Touch about three months ago for the Bell network. A quick summary of the problems are that the volume out of the ear piece is horrific. | |
| gio |
1:15am on Monday, May 3rd, 2010 ![]() |
| What kind of research was done for this article? First of all, the pictures are all of the HTC Touch DIAMOND. I think the once the HTC Dream, HTC Dream, and Google Android are released, it will really open up the field of what a cell phone can do. Yes. | |
Comments posted on www.ps2netdrivers.net are solely the views and opinions of the people posting them and do not necessarily reflect the views or opinions of us.
Documents
Doc. No. Issued Date
DOC2006/09/28
. Doc. Title Service Manual
Revised Date Page 1 of 56
Service Manual for Excalibur
HTC Proprietary
Confidential Treatment Requested
Rev. A01
Sep.,28, 2006
HTC Corp.
Engineering Mobility
HTC CONFIDENTIAL
Revised Date Page 2 of 56
TITLE: Service Manual for Excalibur
REV. NO. DATE CONTENTS DEP. REVISED APPD STGE.PER.
AX01 2006/09/14
First reversion
Edwin Chen
2006/09/28
First Release
Revised Date Page 3 of 56
Table of Contents
Table of Contents.....3 1. Introduction.....4 2. Product Specification....4 3. Labeling Plan....9 4. Inspection Criteria....12 5. Unit Disassembly/Assembly Procedure....16 6. OS Upgrade Procedure....29 7. Function Test Procedure.....34 8. Generic Troubleshooting....36 9. Photo for 80H & 99H Level.....40 10. Board Level Repair....50 11. Leakage current measurement....52 12. RF Antenna test spec and criteria....55
Revised Date Page 4 of 56
1. Introduction
This manual provides the technical information to support the service activities of the Excalibur. This document contains highly confidential information, so any or all of this document should not be revealed to any third party.
2. Product Specification
Platform Messaging centric Smartphone with integrated QWERTY keyboard, Microsoft Windows Mobile5.0. Dimension 111.5 mm(L) x 62.5 mm(W) x 12.6mm(T) Processor TI OMAP 850 Memory ROM:128 MB(for programs ad users storage) RAM: 64 MB DDR LCD Module 2.x 240 dots resolution 64K-colot Transmissive LCD with white LED bacl light GSM/E-GPRS Function Interanl antenna Quad-band (850/900/1800/1900) Audio codec: AMR, EFR, FR, HR SMS (MO, MT), concatenated SMS (640 characters) Supplement services: Call holding/waiting/forwarding Call barring CLI (Call Line Identity) Display own number Network selection Cell broadcast Multi party capability conference call
. Doc. Title
Spool icon Phase 2+ unstructured supplementary service data Network Lock
Revised Date
Service Manual
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EDGE Functionality EGPRS class B Multi-slot class 10 PBCCH Incremental Redundancy
SIM: 1.8V/3V of UICC SIM Application Tool Kit release 98 class 3 Over the Air (OTA) programming FDN ADN SDN Security PIN 1 & 2 control
Keyboard/Button/Switch Power Key Send/Hands-free Key End/Key Lock Key 2 soft Key Home Key 2 AP keys on QAWERTY T-zone or PIE or operator portal(by request) Camera (2nd layer key)
Jog bar (including 3 portions) Top key function as Comm. manager Middle area sliding area with up/down and action functions Bottom key function as Back/Cancel key
5 way navigator 10 column QWERTY keyboard Notification
One bi-color LED for UMTS/GSM standby, GSM message, GSM network status,
Notification, and charging status
Revised Date Page 6 of 56
Two respective (blue and green) LEDs for Bluetooth/Wi-Fi notification Vibration for notification Notification by sound and message on the display Audio Built-in Nicrophone Receiver Lound speaker for Hands-Free supported Full duplex Audio sampling rate 16 bits with 8KHz, 11KHZ, 22KHZ, 44.1KHz
AMR/AAC/WAV/WMA/MP3 codec Camera CMOS 1.3MP with fixed lens Interface Micro-SD External antenna connector 1.8V/3V SIM card Mini USB connector (11 pins) Power Battery Removable and chargeable Lithium ion polymer battery, 970mAh Charging times: less than 4 hours
Battery life: WMA: 12 hours( Magneto test case) WMV: 8 hours (Magneto test case) Talk time: 3.5~5 hours Standby time: 125 ~ 188 hours
AC adaptor AC input: 100~ 240V AC, 50/60 HZ DC output: 5V and 1A
Device to Device Connectivity Power Bluetooth Complaint with v2.0 Class 2 transmit power
Supported profiles: Generic Access profile Serial Port profile Headset profile Object Push profile Generic Access profile DUN profile Hands-free profile Generic Object Exchange profile HID profile A2DP profile AVRCP profile SIM Access profile Service Discovery profile Co-exist with WiFi
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Accessories AC adapter w/mini-USB plug Carrying Case Sync. Cable(mini-USB/USB) Battery(rechargable adn replaceable) Stereo wired headset with microphone(11 pn mini-USB)
MSFT Windows Mobile Applications Microsoft Outlook Mobile: Message(SMS/E-mail), Contacts, Calendar, Tasks Microsoft Windows Media Player Microsoft MSN Message Microsoft Internet Explorer Mobile Microsoft ActiveSync Pictures & Video Device Management MSFP Push E-mail Games Calculator Voice Notes File Manager
Smart Dialer for QWERTY keyboard as search input Value Added Applications
Revised Date Page 8 of 56
WMP 10 DirectShow plug in to support playing more audio/video format Audio decode MP3/AAC/AAC+/VMAS/AMR Video Codec MPEG4/H.263/Motion JPG Camera capture utility Camcorder Frame rate per second min 8 fps encoding for QCIF resolution Recoding format H.263 + AMR NB MPEG4 + AMR NB Polyphonic MIDI Ringtone Engine and Plugin Real Music Tone MP3/ AAC MMS with video clip support Battery(rechargable adn replaceable) JAVA virtual machine(J2ME, CLDC1.1, MIDP 2.0) Microsoft Word, Excel, and PPT, and PDF Viewer Voice Dial on both wired & Bluetooth headset OMA DRM 1.0/2.0 when available MMS with video clip support Regulatory R&TTE: EMC/EMI, CEM, Safety PTCRB FCC Microdsoft Windows Mobile version 5.0 logo BQB (Bluetooth Qualification Body) certification WiFi certification
Revised Date Page 9 of 56
3. Labeling Plan
3.1 Agency label-US HTC P/N: 77H00384-00M Size: 39.0 X 55.5mm The brand name is shown on Excalibur Barcode label HTC P/N: 77H00395-00M Size: 23.0X15.6mm
. Doc. Title 3.2 Agency label-EU HTC P/N: 77H00384-01M Size: 39.0 X 55.5mm Barcode label HTC P/N: 77H00395-00M Size: 23.0X15.6mm Service Manual
Revised Date Page 10 of 56
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3.3 Unit label location explanation Tamper evident label: 77H00185-00M X 1 Water sensitive label: 77H00203-00M X 1
Revised Date Page 12 of 56
4. Inspection Criteria
Definition
This document based on the experience of customers requirements is designated as HTC internal quality inspection standard of Excalibur series products. The definition product inspection area: (Main Unit) a. Class 1: Front view of main unit. b. Class 2: Except Front view of main unit. c. Class 3: Inner side of battery cover, area covered by battery cover and stylus.
The definition product inspection area: (Cradle) a. Class 1: Front view of Cradle. b. Class 2: Top /Side/Back view of Cradle. c. Class 3: Bottom view of Cradle. Description a. D: Diameter/L: Length/W: Width/N: Number of defects/S: Distance between Defects /H: Height. b. Viewing distance/time of each surface is, approximately: 30 cm/ 5sec per surface. c. Ambient illumination is to be 700~800lux / (20020 FL).
d. Inspectors should hold the part 30 degrees from the horizontal plane and rotate the part 30 degrees to the left and right along the vertical axis. Each side must be considered as a separate plane to be inspected.
Main unit Inspection Standard
LCM inspection standard a. Definition (D Diameter W Width L Length)
b. The inclination of LCD must be within the table below/shown in figure 1-1. Measured the distance between WINCE pattern & Front bezel and catch the maximal to subtract the minimum distance. The distance couldnt over 0.4mm. c. The criteria of location must be followed as figure 1-2 and table shown below.
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Diaplay Area Front Bezel
Figure 1-1
Symptom View area /location(Figure 1-2 ) Criteria
Figure 1-2
MA/MI MI
D= 1.410.35mm acceptable
Product Cosmetic inspection standard a. Unit Mechanical / Cosmetic inspection standard
Symptom
Standard Damage the texture surface
Accept N N 30 mm 30 mm N N N 2 2
Defect Mode
Scratch
Class A Class B Class C
3mm, W 0.1mm, S 9mm, W 0.2mm , S L 50 mm, W
Damage the texture surface / Peeled Paint / Bubble D Class A 0.2mm D Dent / Sink ; Inclusion / Dark dots / Blow hole Class B D 0.2mm D D Class C 0.3mm D Bad structure 0.2mm D 0.5mm N
N 0 Ignore 2, S 30mm 0 Ignore N 2, S 30mm 0 Ignore N 2, S 10mm 0 N 0
0.5mm 0.2mm D 0.6mm
0.6mm 0.3mm D 1mm
Splits / Short Shot
Burr Printing Cosmetic Gap Gap between Bezel and Housing Step Buttons LED Stylus Screw Battery cover Foreign material Step between assembly parts Buttons jammed / Sink Sink / Shift Stuck / Unlocked Missing / Incorrect assembled and loose fixation Stuck / Incorrect assembled and loose fixation
Sharp Burr that will damage human body Letters and symbols not readable or incomplete
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N 0 N 0 N 0 gap gap Step 0.7mm 0.4mm 0.3mm N 0 N N 0 0
Minor Minor Minor Minor Minor Minor Minor Minor Minor Major Minor Minor
Color differences / Color fade / Uneven paint(By limit sample) Gap between Bezel and LCD
N 0 N 0 N 0
Foreign materials such like additional screw, label, etc.
b. Unit Electrical Function inspection standard
Symptom LED Incorrect color in LED Button Sound Battery Battery load 50% No reaction / mis-reaction
Standard Functionality not work properly
Accept N N N N 0
Defect Mode Major Major Major Major Major Major
No sound, low sound level to speaker spec., intermittently Not Chargeable & dischargeable
N 0 N N 0 0
Please refer to Dresden CDIT SIP for detailed electrical function inspections.
Main unit & Cradle inspection standard
a. Main Unit
Charging Model On Charging Charging completely Alarm or Notification Standard Flashing Orange for charging status Orange solid for charging completely No light Defect Mode Major Major Major
b. Cradle
Charging Model On Charging Charging completely Standard Orange light Green light
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Defect Mode Major Major
Revised Date Page 16 of 56
5. Unit Disassembly/Assembly Procedure
Disassembly procedure
Tools needed for Assembling and Disassembling. 1. Lens Cleaning Tissue. 2. Plastic Stick. 3. Torex Screw Driver T6X40. 4. Philip Screw Driver 000X40. 5. Tweezers.(Suggest to use plastic made)
Remove the battery cover
Take out battery
Revised Date Page 17 of 56
Unfasten 2 screws of antenna position and 4 screws on housing as indicator
1. Insert the plastic stick to the gap between bezel and housing deep inside 2. Move the stick slightly around the device to unlock the hooks
Follow the indicator to move the stick to release hooks
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You will see separation between bezel and housing
Use plastic stick to Remove FPC of the switch board on the connector
Remove the LCD connector from the main board
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Remove JOG connector from the main board
Unfasten screw from main board
Separate main board and housing
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Remove antenna from main board
Remove Camera module connector form main board
Take off Camera module from main board
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Follow the indicator to move the stick to release frame and bezel
You will see separation between bezel and frame
Unfasten 3 screws from bezel
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Take off receiver from bezel
Take off LCD from the LCDs holder
Take off FPC Pre-Ass keyboard,
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Take off keypad from bezel
Disassemble Cover Decor-bar from bezel
. Doc. Title Assembly Procedure Service Manual
Revised Date Page 24 of 56
Assemble the camera on the M/B Camera pre-assy: 54H00176-00P(Qty:1)
Stick a sponge on connector Poron,Suppert-LCD,Lower, L32,10*5*2mm: 76H01023-00M(Qty:1) Mylar,15*15*0.1mm, Kapton: 76H01290-00M
To tear off rear tape of bezel & assemble the touch sensor FPC into the bezel Cover,Decor-bar: 71H01578-01M(Qty:1) FPC Pre-Assy,GLOBAL FLEX,Touch sensor: 73H20082-41M (Qty:1)
Revised Date Page 25 of 56
Assemble the Qwerty keypad on the bezel, Assemble the AP Keypad on the bezel Keypad, AP key: 74H00697-00M(Qty:1) Keypad, Qwerty key: 74H00709-00M(Qty:1)
Assemble the FPC Pre-Assy on the bezel FPC Pre-Assy , QWERTYKEY FPC ,GLOBAL FLEX: 73H20073-41M(Qty:1)
Set the keypad board into the bezel and fasten 3 screws to fix it with low speed. When assembling finish, turn over Front panel if it is O.K. Note: Please set up the TORQUE of electrical screw driver to 0.50.05kgf-cm Screw,PH,FD,T1.4*2.9, Nickel,Black: 72H00724-00M(Qty:3)
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Assemble the LCD on the Bezel. To tear off rear tape of FPC & stick it on the LCD LCD Module Sony: 60H00067-00M(Qty:1)
Assemble the antenna on the bezel Antenna: 36H00430-00M(Qty:1)
When assembling frame, first load touch sensor of FPC in a row of line Frame Pre-Assy,Middle: 74H00701-00M(Qty:1)
Revised Date Page 27 of 56
Assemble main board to bezel and inspect main board at exactly 2 locating points
Fasten screw to main board Note: Please set up the TORQUE of electrical screw driver to 2.550.5kgf-cm Screw ,PH(T6) 20*5 Delta PT Ni: 72H01547-00M(Qty:1)
Insert LCD connector on main board
Revised Date Page 28 of 56
Insert the keypad FPC connector on main board
Assemble the housing on the bezel Housing Pre-Assy: 74H00691-01M(Qty:1)
2 Fasten six screws to fix housing order Note: Please set up the TORQUE of electrical screw driver to 2.550.5kgf-cm
Screw, PH (T6) 2.0*7L DELTA PT Zn: 72H01546-00M(Qty:2) Screw, PH(T6) 2.0*6L NR/B1: 72H01545-00M(Qty:4)
Revised Date Page 29 of 56
6. OS Upgrade Procedure
6.1 OS upgrade thru RUU
(1) System Requirement - Windows 2000 or XP on PC - USB Cable - RUU tool for Smart phone (2) Software upgrades procedure (a) Enable the USB Connection Settings in ActiveSync. (b)Set the Smartphone into OS Mode (SIM card must be inside). (c)Sync Smartphone to PC via USB cable and synchronize with PC. (d)Run RUU tool under Window XP. Then Click Next to continue.
(e)On the Welcome Screen, click Next to begin the ROM update installation
(f)On the next screen, follow the listed instructions in the dialog box first. When you are done, click Next to proceed
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Note: You should read and follow all the instructions listed before clicking Next. (g) The following message will then be displayed, indicating that the utility is verifying and acquiring information about the device as preparation for the update process. Wait for this verification process to finish.
(h)Current information about the device, such as the model ID, image version and language will then be displayed. Click Update to proceed
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(i)Below the device information, information about the new ROM update will then be displayed. If you are certain that you want to install the Mobile Device with the new ROM update, click Next to proceed.
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(j)A confirmation message then appears and shows the length of time it will take to copy the necessary files (including radio image) to the device. Click Next to begin the update.
A progress bar will run through the screen during the update process.
Note: In the middle of the update process, the progress bar may stop running. This is normal as the RUU is adjusting itself to complete the update process automatically.
Revised Date Page 33 of 56
6.2 OS SD card upgrade procedure (1)Prepare a micro SD card and format to FAT32 by your PC. (2)Copy image file XXX.nbh to the micro SD card and rename to excaimg.nbh. (3)Put this micro SD card in your device and enter Boot-Loader. (4)Press SYM+Power button, release the buttons after hold for 2 seconds, and then the device will enter boot-loader mode. (5)When enter boot-loader mode and see the download message.
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7. Function Test Procedure
7.1 List of Test Item
- You will see HTC Copy right on the first page of Diagnostic program. - Totally there are 19 items content of Diagnostic test.
* 19 * 27 28
Function test All Test SDRAM TEST Display TEST LED Test Key Test Flight Test Checksum. Test Timer Test SD Card TEST MegaSIM Test Vibrator Test Battery Test Spk Play Test Rev Play Test Hst Play Test IntRec-SpkOut IntRec-RevOut IntRec-HstOut HstRec-HstOut RUN IN Test
Description
Functional test automatically RAM Memory Test
Remark
Color bar/R/G/B/Black/White/Gray pattern
RED/GREEN/BLUE/KeyPad test Keypad & soft-key pressing test Front light test Calculate checksum of Flash-ROM RTC timer test SD card read / write test MegaSIM card test Vibrator on test Batter info check Speaker out test
Receiver out test Headset out test
Internal MIC record and play to Speaker test Internal MIC record and play to Receiver test Internal MIC record and play to Headset test External MIC record and play to Headset test
Some items need to test under OS Mode
USB TEST SIR Test Camera Test Bluetooth Link with PC/Notebook to check USB Link function Infrared port test Test Camera Function Test Bluetooth function Test with second unit
7.2 Test procedure
(a) Power OFF. (b) Insert Diagnostic Mini SD card (provide by HTC) to Smart phone Unit
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(c) Set the Unit into Boot loader Mode (Press & Hold Capture, then press Power button, then release power button first). Then press volume down button to download diagnostic to unit. Wait for HTC logo appears on screen, press Action key into Diagnostic test.
Capture
(d) On test menu, use Navigation button to select the item then press Action key for testing, you could also use numeric key to select the test item. Use Right/Left to change to other page. (e) Remove the battery directly to exit the Diagnostic program when finish the testing. (f ) If the system fails while testing, please also remove the battery directly to turn off power. IMPORTANT NOTICE: 1. 2. Please do not leave the mini SD diagnostic card left on the unit while booting to Windows mode. Because mini SD card do not have lock mechanism, easily to be formatted accidentally. Once the unit has been entering Windows mode (HOME SCREEN), the SD card might be formatted already and once executing the diagnostic will stop on CHECKSUM ERROR without successfully entering the Diagnostic. 3. 4. Once happen, you might need to ask HTC assistance for card replacement. Please use one of SD card with diagnostic program pre-loaded as your master sd card ,in case of your SD card accidentally formatted, use it to restore the diagnostic software. 5. Before download the diagnostic program ,please format the sd card with FAT32 type first under the WINDOWS system 6. Copy the diagnostic program to SD card directly to use.
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8. Generic Troubleshooting
Main Unit Does Not Respond to Power Button
(1) Connect the AC adapter, maybe the battery pack is exhaust and wait for few minutes if unit boot. (2) Check if battery installed well. (3) Check the Power Button if any damage. (4) Try with another battery pack. (5) Try if unit can enter boot-loader mode, if so, Try to re-flash ROM if can solve the problem. (6) Check all connections including LCD FPC to Main Board. (7) Replace Main Board if necessary. (8) Once the defective part has been identified, verify it again with the defective part whether the symptom could be duplicated.
Unusual Vertical / Horizontal lines or partial display
(1) Check the connection of LCM FPC whether is properly connected. (2) Try to cold boot the unit then tries again. (3) Try to re-flash the ROM code. (4) Try with another LCM. (5) Try with another Main Board. (6) Replace LCM if necessary (7) Replace Main Board if necessary. (8) Once the defective part has been identified, verify it again with the defective part whether the symptom could be duplicated.
Back Light Does Not Turn ON/OFF
(1) Check Display setting first. (2) Check the connection of LCM FPC whether is properly connected. (3) Try to re-flash the ROM code. (4) Try with another LCM. (5) Try with another Main Board. (6) Replace LCM if necessary (7) Replace Main Board if necessary. (8) Once the defective part has been identified, verify it again with the defective part whether the symptom
could be duplicated.
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Micro SD Card cannot be used
(1) Check whether CF/SD Card is fully inserted to the slot until you hear a click. (2) Try to re-flash the ROM code. (3) Try with another CF/SD Card. (4) Try with another Main Board. (5) Replace Main Board if necessary. (6) Once the defective part has been identified, verify it again with the defective part whether the symptom could be duplicated.
PC Connection not possible
(1) Check whether it connects with other cables, customers cable might be damaged. (2) Check the external appearance of the connector on the unit whether it is physically damaged. (3) Try to re-flash the ROM code. (4) Replace Main Board if necessary. (5) Once the defective part has been identified, verify it again with the defective part whether the symptom could be duplicated.
Battery Pack does not start
(1) Make sure the battery cover is closed properly. (2) Connect to the AC Adapter and see if it takes charge. Also check AC Adapter condition. (3) Check whether AC Adapter is functioning properly. (4) Check whether the condition of Battery Charging status is correct. (5) Check the appearance of Battery Pack if any abnormal. (6) Try with another Battery Pack or Replace Battery Pack if necessary (7) Try with another Main Board or Replace Main Board if necessary. (8) Once the defective part has been identified, verify it again with the defective part whether the symptom could be duplicated. (9) Follow main battery re-certifies procedure to check battery.
Battery discharges quickly even after fully charged
(1) Make sure the Battery Pack takes fully charge with AC Adapter. (2) Check whether the condition of Battery Charging status is correct. (3) Check the appearance of Battery Pack. (4) Try with another Battery Pack or Replace Battery Pack if necessary
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(5) Try with another Main Board or Replace Main Board if necessary. (6) Once the defective part has been identified, verify it again with the defective part whether the symptom could be duplicated. (7) Follow main battery re-certifies procedure to check battery.
Battery Pack does not recharge
(1) Make sure the Battery Pack takes fully charge with AC Adapter. (2) Check whether the condition of Battery Charging status is correct. Charge should be done no more than 4 hours. (3) Check the appearance of Battery Pack. (4) Try with another Battery Pack or Replace Battery Pack if necessary (5) Try with another Main Board or Replace Main Board if necessary. (6) Once the defective part has been identified, verify it again with the defective part whether the symptom could be duplicated. (7) Follow main battery re-certifies procedure to check battery.
No Sound from Speaker or Distorted sound
(1) Check Audio Settings first. (2) Make sure its not MUTED. (3) Try to re-flash the ROM code. (4) Clean up the speaker connection side on MB if there is any contamination. (5) Dismantle and Check whether the Speaker is properly installed (Orientation) (6) Replace Speaker if necessary. (7) Replace Main Board if necessary. (8) Once the defective part has been identified, verify it again with the defective part whether the symptom could be duplicated.
No Recorded Sound or Distorted sound
(1) Check Audio Settings first. (2) Make sure its not MUTED. (3) Try to re-flash the ROM code. (4) Dismantle and Check whether the Microphone is properly installed. (5) Replace Microphone if necessary. (6) Replace Main Board if necessary. (7) Once the defective part has been identified, verify it again with the defective part whether the symptom
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GPS connection not possible
(1) Make sure the GPS environment is OK before your checking. (2) Make sure the GPS connection setting has been properly set. (3) Make a life connection with artificial satellite. (4) Try to re-flash the ROM code. (5) Try with another main board if necessary (6) Once the defective part has been identified, verify it again with the defective part whether the symptom could be duplicated.
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9. Photo for 80H & 99H Level
Part No
35H00080-01M
Battery
36H00233-00M
Receiver assy
36H00430-00M
Antenna
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36H00444-00M
Vibrator,3V
36H00448-00M
Speaker,MERRY
54H00176-00P
Camera pre-assy
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60H00067-00M
LCD Module Sony
71H01558-00M
Battery cover
71H01578-01M
Cover,Decor-bar
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72H00724-00M Screw,PH,FD, T1.4*2.9, Nickel,Black 3
72H01524-03M
Shielding cover
72H01545-00M
Screw, PH(T6) 2.0*6L NR/B1
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72H01546-00M
Screw, PH (T6) 2.0*7L DELTA PT Zn
72H01547-00M
Screw ,PH(T6) 20*5 Delta PT Ni
73H20073-41M FPC Pre-Assy , QWERTYKEY FPC,GLOBAL FLEX 1
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73H20082-41M FPC Pre-Assy,GLOBAL FLEX,Touch sensor 1
74H00691-01M
Housing Pre-Assy
74H00696-06M
Bezel Pre-Assy, T-MOBILE US
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74H00697-00M
Keypad, AP key
74H00701-00M
Frame Pre-Assy,Middle
74H00709-00M
Keypad, Qwerty key
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76H01023-00M
Poron,Suppert-LCD, Lower,L32,10*5*2mm
76H01290-00M
Mylar,15*15*0.1mm, kapton
76H01376-00M
Sponge,Support SIM Card
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76H01386-00M
Rubber,Silicone rubber,Plug,screw-L
76H01387-00M
Rubber,Silicone rubber,Plug,screw-R
76H01410-00M
Black rubber
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76H01415-00M
77H00203-00M
Water Sensitive Label,4*2.5mm
77H00384-00M
Regulation Label
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10. Board Level Repair
If you are authorized by HTC to perform board level repair, you could ask below material/parts from HTC.
Basic Repair Instructions for Component Replacement Step 1. Place the solder-proof tape to cover the surrounding area of the components which being replaced. Warning DO NOT overheat the tape and components to avoid the tape melted and make the component damage. Step 2. Use Heater Gun (HAKO850B, set the temperature between 350 , Air Speed 3~5) to remove the components. Step 3. It has to wait the temperature cool down before the damaged components been removed. Or, the others components could be gone when the solder-proof tape been taken off. Step 4. After the damaged component has been replaced, clear the surroundings for solder and flux residues.
Revised Date Page 51 of 56
Item 13
HTC P/N 36H00208-00M 36H00230-00M 75H00248-00M 75H00276-00P 75H00360-00M 75H00465-10M 75H00502-00M 75H00519-00M 75H00560-00M 75H00561-00M 75H00562-00M 75H00563-00M 75H12002-00P
Description MIC,SP0103NB3-SB-3,EMKAY,Pb-FREE,100/-40degC,6.15*3.76*1.45 mm SWITCH,SOH-213HST,MITSUMI,70/-20degC COAXIAL CONNECTOR,RF,WITH SWITCH,SMD,MM8430-2600RA1,MURATA Connector RF,5.8*5.4*3.9,Female,MS-147(06),4pin,HRS Connector B to B,Female,24P,0.5 Pitch,AXK5F24345Y,9*5.8*1.35 Connector I/O,Reverse,11P,0.4pitch,302-11101-01,ACT,Vera Connector FPC,39P,0.3Pitch,0.2A,50V,50mohm,SD-54393-3981,MOLEX Connector Device,4P,2.5Pitch,2A,BA100-0000-059,WINCONN,battery Connector SIM Card,8P,2.54Pitch,ICC-437_H4.5mm,HAMBURG,Excalibur Connector FPC,22P,0.5Pitch,FH19SC-22S-0.5SH-05,HIROSE,Excalibur
Location MIC1 SW1 WBCON_SW1 WWCON_SW1 WECON1 CON5 CON15 CON13 PCON1 CON3 CON4
Using Q'ty 1
Connector FPC,6P,0.5Pitch,FH12-6S-0.5SH-55,Touch sensor,HIROSE,Excalibur CON16 Connector SD Card,15P,0.8Pitch,0.5A,3.6V,SCHA2B0301,ALPS CONNECTOR-F,SMD,1.27mm,2P,8005-002-000-867,ELCO CON6 PCON2
Revised Date Page 52 of 56
11. Leakage current measurement
This is a quick method to measure if any abnormal leakage current on main board which caused high power consumption compare to GOOD main board.
(1) Requirement
- Power Supply
- Micro-current Meter - Current series JIG CABLE Battery JIG
1.Equipment need: A. Power Supply (set at 4 V). B. Micro-Current Meter (support 0.5mA ~ 2A). B A 2. Fixture needed C. Current series jig.( with black and red cable) D. Cable E. Battery with extension cable
3. Connect cable (D) to positive polarity of power supply (A) and current meter (B)
Revised Date Page 53 of 56
4. Connect cable of fixture( C ) to negative polarity of power supply (A) and current meter (B) Note : black cable to power supply (A) and red cable to current meter (B)
5. Setting is Ready now for testing ( Dont turn the power on at this moment )
6. Turn on power supply ( 4V) and current meter ( 2A) Set the unit to : * Flight mode * Turn on Bluetooth Note : Need to put SIM card first on the unit.
Revised Date Page 54 of 56
7. Measure flight mode current Wait about 1 minutes, display will be off, in this condition, please check current value on the current meter, Current value must under 5 mA, if over, it means M/B failed, please replace M/B for repair.
8. Switch OFF the unit. 9. Measure power off current Check current value on the current meter, Current value must under 0.3 mA, if over, it means M/B failed, please replace M/B for repair.
Conclusion: If current consumption is passed at both of flight and power off mode, it means M/B is GOOD. If there is any item FAILED at flight or power off mode, it means M/B is failed, please replace M/B for repair. Measurement parameter Measurement mode Measured Current REMARK Under 5mA Flight Mode Over 5mA Under 0.3 mA POWER OFF Over 0.3 mA Fail, MB need to be further repaired Fail, MB need to be further repaired MB is good MB is good
Revised Date Page 55 of 56
12. RF Antenna test spec and criteria
Revised Date Page 56 of 56
15 August 2007
By: Elena Balan, Communications News Editor
HTC Excalibur Upgrades to Windows Mobile 6
Sometime in August
HTC has been preparing a large number of surprises for their customers. We are not talking only about the highly evolved smartphones piling up for future releases, but also about some upgrades. HTC S620 (Excalibur) is about to receive Windows Mobile 6, although it is not yet sure when exactly that will happen.Smartphones working on Windows Mobile 5 operating system now belong to the past, as the sixth version of the software has been used on most of the newly launched devices. Handsets capable of high performances, but working on outdated software now have a second chance, with the possibility of upgrading to higher versions.HTC has already started to replace Windows Mobile 5 on some of their devices, looking to continue with all the remaining ones. HTC S620 Excalibur is the next in line, although the exact date when this will happen has not been revealed yet. The Excalibur has a 200 MHz OMAP 850 processor that could very well support the latest Windows Mobile version. This device's most important capability is that of HTML email support, which generally works great with QWERTY keypads. The software upgrade will make the best of this performance and will also bring improved versions of Office applications.In order to benefit from HTC's upgrades, users must sign in the company's eClub and then just follow the installation steps. A Windows Mobile 6 upgrade has already been available for two weeks for the HTC TyTN phone model. Those interested in upgrading this Pocket PC to the latest OS version can do it here.The update that HTC Excalibur is about to receive will also work well on other handset models coming from this company, including HTC P3300 and Advantage X7500. They will start being available sometime in August, without mentioning the exact date when this will happen.
HTC S620 (Excalibur) is about to receive Windows Mobile 6
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