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Installation

EQUIPMENT PACKAGING
The HT286 ATA package contains: One HT286 Main Case One Universal Power Adaptor One Ethernet Cable

CONNECTING YOUR ATA

The HT286 is easy to configure. HandyTone-286 is a VoIP Analog Telephone Adaptor designed to work with an ordinary analog telephone. The following photo illustrates the appearance of a HandyTone-286.
FIGURE 1: CONNECTING THE HT286
TABLE 1: DEFINITIONS OF THE HT286 CONNECTORS Power Cable LAN Port (RJ-45) PHONE BUTTON Power adapter connection Connect the LAN port with an Ethernet cable to your PC. FXS port to be connected to analog phones / fax machines. Button and two colors led indicator.
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THREE EASY STEPS TO INSTALL THE HT286
1. Connect a standard touch-tone analog telephone (or fax machine) to FXS port. 2. Insert the Ethernet cable into the LAN port of HT286 and connect the other end of the Ethernet cable to an uplink port (a router or a modem, etc.) 3. Insert the power adapter into the HT286 and connect it to a wall outlet.
FIGURE 2: HT286 CONNECTION DIAGRAM
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Product Overview

HT-286 supports one FXS port for Internet data, voice, and fax.

KEY FEATURES

Ethernet Ports

1 RJ45 (LAN)

FXS Port

PSTN Pass through

Voice Mail Indicator

Voice Codec

iLBC, G.723, G.711, G.729, G.726, T.38

Remote Configuration

TFTP/HTTP

Client

TABLE 2: HT286 TECHNICAL SPECIFICATIONS Lines/SIP Accounts Protocol Support Feature Keys LAN Interface Device Management 1 lines / 1 SIP accounts SIP 2.0 (RFC 3261), TCP/UDP/IP, RTP/RTCP, HTTP, ARP/RARP, ICMP, DNS, DHCP, NTP, TFTP, PPPoE protocols 1 button RJ-Mbps Web interface or via secure (AES encrypted) central configuration file for mass deployment Support device configuration via built-in IVR, Web browser or central configuration file through TFTP or HTTP Support Layer 2 (802.1Q, VLAN, 802.1p) and Layer 3 QoS (ToS, DiffServ, MPLS) Auto/manual provisioning system NAT-friendly remote software upgrade (via TFTP/HTTP) for deployed devices including behind firewall/NAT Syslog support (on Rev 2.0) Yes, Client Advanced Digital Signal Processing (DSP) Dynamic negotiation of codec and voice payload length Support for G.723,1 (5.3K/6.3K), G.729A, G.711 /A, G.726, and iLBC codecs In-band and out-of-band DTMF (in audio, RFC2833, SIP INFO) Silence Suppression, VAD (voice activity detection), CNG (comfort noise generation), ANG (automatic gain control), Line Echo Cancellation( G.168) Adaptive jitter buffer control Packet delay & loss concealment Support volume amplification Support configurable Call Progress Tones Caller ID display or block, Call waiting caller ID, Call waiting/Flash, Call transfer, hold, forward, mute, 3-way conferencing(on Rev 2.0) Manual or dynamic host configuration protocol (DHCP) network setup; RTP

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DHCP Server/Client Audio Features
Call Handling Features Network and

Provisioning Fax over IP

and NAT support traversal via STUN T.38 compliant Group 3 Fax Relay up to 14.4kpbs and auto-switch to G.711 for Fax Pass-through (pending), Fax Datapump V.17, V.19, V.27ter, V.29 for T.38 fax relay DIGEST authentication and encryption using MD5 and MD5-sess Stylish and compact design; small universal power supply, ideal for travel

Security Physical Design

TABLE 3: HT286 HARDWARE SPECIFICATIONS LAN Interface FXS phone port Button LED Universal Switching Power Adaptor Dimension Weight Temperature Humidity Compliance 1 x RJMbps 1 x FXS 1 Green and red / solid state & blinking state Input: 100-240VAC 50-60 Hz Output: +5VDC, 1200mA UL certified 65mm (W) x 93mm (D) x 27mm (H) 0.57 lbs (0.26kg) 32 - 104oF / 0 - 40oC 10% - 90% (non-condensing) FCC/CE/C-Tick
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Basic Operations

GET FAMILIAR WITH VOICE PROMPT
HT286 stores a voice prompt menu (Interactive Voice Response or IVR) for quick browsing and simple configuration. Pick up the handset and press the button on the HT286 or dial *** to use the IVR menu. TABLE 4: HT286 IVR MENU DEFINITIONS Menu Main Menu Voice Prompt Enter a Menu Option Options Press * for the next menu option Press # to return to the main menu Enter 01-05, 07,12-17,47 or 99 menu options 01 DHCP Mode, Static IP Mode Press 9 to toggle the selection If using Static IP Mode, configure the IP address information using menus 02 to 05. If using Dynamic IP Mode, all IP address information comes from the DHCP server automatically after reboot. 07 IP Address + IP address Subnet + IP address Gateway + IP address DNS Server + IP address Preferred Vocoder The current WAN IP address is announced If using Static IP Mode, enter 12 digit new IP address. Same as menu 02 Same as menu 02 Same as menu 02 Press 9 to move to the next selection in the list: 17 Firmware Server IP Address Configuration Server IP Address Upgrade Protocol Firmware Version Firmware Upgrade PCM U PCM A G.723 G.729 iLBC G.726
Announces current Firmware Server IP address. Enter 12 digit new IP address. Announces current Config Server Path IP address. Enter 12 digit new IP address. Upgrade protocol for firmware and configuration update. Press 9 to toggle between TFTP / HTTP Firmware version information. Firmware upgrade mode. Press 9 to toggle among the following three options: - always check - check when pre/suffix changes - never upgrade
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Direct IP Calling RESET

Enter a 12 digit IP address to make a direct IP call, after dial tone. (See Make a Direct IP Call.) Press 9 to reboot the device; or Enter encoded MAC address to restore factory default setting (See Restoring Factory Settings) Automatically returns to main menu

CALL HOLD

Press the flash button (or hook flash on older models) to place a caller on hold. Press the flash button again to release call hold.

CALL WAITING

If call waiting feature is enabled, call waiting tone (3 short beeps) indicates an incoming call. Toggle between incoming call and current call by pressing the flash button. First call is placed on hold. Press the flash button to toggle between two active calls.

CALL TRANSFER

The HT286 supports both blind and attended transfer: 1. Blind Transfer: Press flash button (or hook flash on older models), dial *87, then dial the number to transfer call and press the # key (or wait 4 seconds) to complete transfer of active call. Expected outcomes: a) A quick confirmation tone (call waiting tone) followed by a dial tone. This indicates the transfer is successful. Hang up or place another call. b) A quick busy tone followed by a restored call (on supported platforms only). The busy tone indicates the transfer failed. c) Continuous busy tone. The phone call has timed out. Note: continuous busy tone does not indicate the transfer has been successful, nor does it indicate the transfer has failed. It often means there was a failure to receive second NOTIFY check firmware for most recent release. NOTE: Enable Call Feature must be set to Yes in web configuration page.
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2. Attended Transfer:

Assuming that call party A and B are in conversation. A wants to Attend Transfer B to C:
(1) A presses FLASH (on the analog phone, or Hook Flash for old model phones) to get a dial tone (2) A then dial Cs number then # (or wait for 4 seconds). (3) If C answers the call, A and C are in conversation. Then A can hang up to complete transfer. (4) If C does not answer the call, A can press flash back to talk to B. NOTE: If Attended Transfer fails, and party A hangs up, the HandTone-496 will ring party A to remind A that party B is still on the line. Party A can pick up the phone to resume conversation with party B.

3-WAY CONFERENCING

HT286 supports Star Code Style or Bellcore Style 3-way Conference. Star Code Style 3-way Conference Assuming that call party A and B are in conversation. A (HT-286) wants to bring C in a conference: 1. A presses FLASH (on the analog phone, or Hook Flash for old model phones) to get a dial tone. 2. A dials *23 then Cs number then # (or wait for 4 seconds). 3. If C answers the call, then A presses FLASH to bring B, C in the conference. 4. If C does not answer the call, A can press FLASH back to talk to B. 5. If A presses FLASH during conference, C will be dropped out. Bellcore Style 3-way Conference Bellcore style 3-way conference is also supported. To do this, user needs to enable Use Bell-style 3-way Conference in ADVANCED SETTINGS web configuration. Assuming that call party A and B are in conversation. A (HT-286) wants to bring C in a conference: 1. A presses FLASH (on the analog phone, or Hook Flash for old model phones) to get a dial tone. 2. A dials Cs number then # (or wait for 4 seconds). 3. If C answers the call, then A presses FLASH to bring B, C in the conference. 4. If C does not answer the call, A can press FLASH back to talk to B. 5. If A presses FLASH during conference, C will be dropped out.

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Configuration Guide

CONFIGURING HT286 THROUGH VOICE PROMPT
DHCP Mode Select voice menu option 01 to enable HT286 to use DHCP. STATIC IP Mode Select voice menu option 01 to enable HT286 to use STATIC IP mode, then use option 02, 03, 04, 05 to set up IP address, Subnet Mask, Gateway and DNS server respectively. Firmware Server IP Address Select voice menu option 13 to configure the IP address of the firmware server. Configuration Server IP Address Select voice menu option 14 to configure the IP address of the configuration server. Upgrade Protocol Select voice menu option 15 to choose firmware and configuration upgrade protocol. User can choose between TFTP and HTTP. Firmware Upgrade Mode Select voice menu option 17 to choose firmware upgrade mode among the following three options: 1) always check, 2) check when pre/suffix changes, and 3) never upgrade
CONFIGURING HT286 WITH WEB BROWSER
HT286 has an embedded Web server that will respond to HTTP GET/POST requests. It also has embedded HTML pages that allow users to configure the HT286 through a Web browser such as Microsofts IE and AOLs Netscape. ACCESS THE WEB CONFIGURATION MENU HandyTone-286 has embedded HTML pages that allows a user to configure the HandyTone-286 through a Web browser. 1. Find the IP address of the HT286 using voice prompt menu option 02. 2. Access the HT286 Web Configuration page by the following URI via WAN port: http://HandyTone-IP-Address (the HandyTone-IP-Address is the IP address for the HT286). NOTE: If using a web browser to enter the configuration page, strip the leading 0s because the browser will parse in octet. (i.e. if the IP address is: 192.168.001.014, please type in: 192.168.1.14).
END USER CONFIGURATION Once the HTTP request is entered and sent from a Web browser, the user will see a log in screen. There are two default passwords for the login page: User Level: End User Level Administrator Level

Password: 123 admin

Web pages allowed: Only Status and Basic Settings Browse all pages
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Only an administrator can access the ADVANCED SETTING configuration page.
NOTE: If you cannot log into the configuration page by using default password, please check with the VoIP service provider. The service provider may have provisioned and configured the device for you. The Basic Configuration Page is the first web GUI the user will see.
TABLE 8: HT286 BASIC CONFIGURATION SETTINGS DEFINITIONS End User Password Web Port IP Address Password to access the Web Configuration Menu. This field is case sensitive with a maximum length of 25 characters. By default, HTTP uses port 80. This field is for customizable web port. There are two modes to operate the HT286: DHCP mode: all the field values for the Static IP mode are not used (even though they are still saved in the Flash memory.) The HT286 acquires its IP address from the first DHCP server it discovers from the LAN it is connected. Using the PPPoE feature: set the PPPoE account settings. The HT286 will establish a PPPoE session if any of the PPPoE fields is set. Static IP mode: configure the IP address, Subnet Mask, Default Router IP address, DNS Server 1 (primary), DNS Server 2 (secondary) fields. These fields are set to zero by default. This option specifies the name of the client. This field is optional but may be required by some Internet Service Providers. Default is blank. This option specifies the domain name that client should use when resolving hostnames via the Domain Name System. Default is blank. Used by clients and servers to exchange vendor-specific information. Default is blank. PPPoE username. Necessary if ISP requires you to use a PPPoE (Point to Point Protocol over Ethernet) connection. PPPoE account password. This field is optional. If your ISP uses a service name for the PPPoE connection, enter the service name here. Default is blank. Controls how the date/time displays according to the specified time zone.

ADVANCED USER CONFIGURATION Log in to the advanced user configuration page the same way as for the basic configuration page. The password is case sensitive and the factory default password for Advanced User is admin. Advanced User configuration includes the end user configuration and the advanced configurations including: a) SIP configuration, b) Codec selection, c) NAT Traversal Setting and d) other miscellaneous configuration. TABLE 10: HT286 ADVANCED CONFIGURATION PAGE DEFINITIONS Admin Password Administrator password. Only administrator can configure the Advanced Settings page. Password field is purposely left blank for security reason after clicking update and saved. The maximum password length is 25 characters. This field contains the URI string or the IP address. e.g. sip.my-voipprovider.com; 192.168.1.200:5066 This field contains the URI string or the IP of the outbound proxy. If there is no outbound proxy, this field SHOULD be left blank. If it is not blank, all outgoing requests will be sent to this outbound proxy. This field contains the user part of the SIP address for this phone. e.g., if the SIP address is: sip:my_user_id@my_provider.com, then the SIP User ID is: my_user_id. Please do NOT include the preceding sip: scheme or the host portion of the SIP address in this field. It is given by VoIP service provider. SIP service subscribers Authenticate ID used for authentication. It can be identical to or different from SIP User ID and given by VoIP service provider. SIP service subscribers account password. It is given by VoIP service provider. SIP service subscribers name which will be used for Caller ID display. Local area code for North American Dial Plan. HandyTone-286 supports up to 7 different vocoder types including G711ulaw (PCMU), G711-alaw (PCMA), G723, G729A, G726-32, and iLBC. Depending on the product model, some of these vocoders may not be provided in standard release. A user can configure vocoders in a preference order that will be offered in SIP INVITE message. This defines the encoding rate for G723 vocoder. By default, 6.3kbps rate is chosen.

Allow incoming SIP messages from SIP proxy only Use DNS SRV User ID is phone number SIP Registration
Unregister On Reboot Default is No. If set to yes, the device will first send registration request to remove previous bindings.
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Registration Expiration Early Dial
This parameter allows the user to specify the time frequency (in minutes) the phone will refresh its registration with the specified registrar. The default interval is 3600 seconds (or 1 hour). The maximum interval is 45 days. This parameter controls whether the phone will attempt to send an early INVITE each time a key is pressed when a user dials a number. If set to Yes, an INVITE is sent using the dial-number collected thus far; Otherwise, no INVITE is sent until the (Re-)Dial button is pressed or after about 5 seconds have elapsed if the user forgets to press the (Re-)Dial button. The Yes option should be used ONLY if there is a SIP proxy configured and the proxy server supports 484 Incomplete Address response. Otherwise, the call will most likely be rejected by the proxy (with a 404 Not Found error). Please note that this feature is NOT designed to work with and should NOT be enabled for direct IP-to-IP calling. Default is set to No. This value contains the dial plan prefix string (typically an ASCII numeric string). If it is not blank, then this string will added to the dialed number. Default is 4 seconds. This parameter allows the user to configure the # key to be used as the Send(or Dial) key. Once set to Yes, pressing this key will immediately trigger the sending of dialed string collected so far. In this case, this key is essentially equivalent to the (Re)Dial key. If set to No, this # key will then be included as part of the dial string to be sent out. This parameter defines the local SIP port the IP phone will listen and transmit on. The default value is 5060. This parameter defines the local RTP-RTCP port pair the IP phone will listen and transmit on. It is the base RTP port for channel 0. When configured, channel 0 will use this port value for RTP and the port_value+1 for its RTCP; channel 1 will use port_value+2 for RTP and port_value+3 for its RTCP. The default value is 5004. This parameter, when set to Yes, will force random generation of both the local SIP and RTP ports. This is usually necessary when multiple IP phones are behind the same NAT. Retry registration if the process failed. Default is 20 seconds.

Allow outgoing call without Registration Dial Plan Prefix No Key Entry Timeout Use # as Send Key
Local SIP port Local RTP port

Use Random Port

SIP Registration Failure Retry Wait Time
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NAT Traversal

This parameter defines whether the phone NAT traversal mechanism will be activated or not. If activated (by choosing Yes) and a STUN server is also specified, then the phone will behave according to the STUN client specification. Under this mode, the embedded STUN client inside the phone will attempt to detect if and what type of firewall/NAT it is behind by sending appropriate request to the specified STUN server. If this field is set to Yes with no specified STUN server, then the phone will only periodically (every 20 seconds by default) send a blank UDP packet (with no payload data) to the SIP server to keep the mapped port open on the NAT. The HandyTone-286 sends a UDP package to the SIP server periodically in order to keep the port open on the router. This parameter defines the interval time that HT286 send the UDP package. The default setting is 20 second. NAT IP address is used in SIP/SDP message. Default is blank.
Use STUN keep-alive to detect WAN side network problems. If keep-alive request does not yield any response for configured number of times, the device will restart the TCP/IP stack. If the STUN server does not respond when the device boots up, the feature is disabled.

keep-alive interval

Use NAT IP Use STUN keep-alive to detect networks connectivity Proxy-Require SUBSCRIBE for MWI Off hook Auto-Dial
SIP Extension to notify SIP server that the unit is behind the NAT/Firewall. Default is No. When set to Yes a SUBSCRIBE for Message Waiting Indication will be sent periodically This parameter allows the user to configure a User ID or extension number to be automatically dialed upon off hook. Please note that only the user part of a SIP address needs to be entered here. The phone will automatically append the @ and the host portion of the corresponding SIP address. Default is Yes. If set to Yes, call features using star codes are supported locally. Conference mode, default option is No. If set to yes, the feature code for coference *23 would be disabled. Default is No. Default is No. This parameter specifies the mechanism to transmit DTMF digit. There are 3 modes supported: in audio which means DTMF is combined in audio signal (not very reliable with low-bit-rate codec), via RTP (RFC2833), or via SIP INFO. This parameter sets the payload type for DTMF using RFC2833 Default is No. If set to yes, flash will be sent as DTMF event. The amount of time the hookflash is pressed that will cause the device to on hook. Default is 800ms. Selects the impedance of the analog telephone connected to the Phone port.

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Enable Call Feature Use Bell-style 3-way conference Disable Call Waiting Disable Call-Waiting Caller-ID Send DTMF
DTMF Payload Type Send Flash Event Onhook Threshold FXS Impedance

Caller ID Scheme

Select the Caller ID Scheme to suit the standard of different area. Bellcore (North America) CID (Canada) DTMF (Brazil) DTMF (Denmark) DTMF (Sweden) ETSI-FSK (France, Germany, Norway, Taiwan, UK-CCA) ETSI-DTMF (Finland, Sweden)

Onhook Voltage

The onhook voltage can be selected according to the line voltage depending on the analog phone used. The low power/high power will increase/decrease the output current. Selecting "low power" will make loop current limit = 20mA, selecting "high power" make loop current limit = 32mA. The default selection is 36V (High Power). Select Polarity Reversal to adapt some call charge/billing system. Default is No. This parameter defines the URI or IP address of the NTP server which the IP phone will use to display the current date/time. If this parameter is set to Yes, the device is employing the mechanism to block its ID. If it is set to Use from header. Callers SIP user ID will be sent as anonymous, essentially block the Caller ID from displaying. If it is set to User privacy header, the SIP INVITE message contains a privacy header, and the server blocks the caller ID from the called party. This setting allows user to adjust the ring time of the phone. Default is 60 seconds. Default is Standard. Choose the selection to meet some special requirements from Soft Switch vendors like Nortel, Broadsoft, CBCOM etc. SIP, RT(C)P and T.38 modes, 1.0 and 1.1 Key to be used by CBCOM The IP address or URL of System log server. This feature is especially useful for ITSP (Internet Telephone Service Provider)
Polarity Reversal NTP server Send Anonymous Anonymous Method
Time to ring Special Features CBCOM Encode CBCOM Encoder 1.1 Key: Syslog Server
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UAC Specify Refresher UAS Specify Refresher Force INVITE
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Firmware Upgrade and Provisioning
Default HTTP. Firmware upgrading may take up to 10 minutes depends on network environment. Do not interrupt the firmware upgrading process.
Firmware Server Path IP address or domain name of firmware server. Config Server Path Firmware File Prefix Firmware File Postfix Config File Prefix Config File Postfix Automatic Upgrade IP address or domain name of configuration server Default blank. If it is configured, HT286 rev. 3.0 will request the firmware file with the prefix. Useful for ITSPs. End user should keep it blank. Default is blank. End user should keep it blank. Default is blank. End user should keep it blank. Default is blank. End user should keep it blank. Choose Yes to enable automatic upgrade and provisioning and input the number, in minutes, you want the HT to check for an update. When set to No, HT286 will only do upgrade once at boot up. Always check for New Firmware at Boot up will check for new firmware every time the device reboots. Check New Firmware only when F/W pre/suffix changes will check for updates only when the pre/suffix has been changed. 32 digit in Hexadecimal Representation. Useful for ITSP to encrypt firmware. End user should keep it blank. Default No. End user should use default setting. If this parameter is set to Yes, except for IVR MENU items 1 to 5, the configuration update via keypad is disabled. If set to Yes, these four fields: SIP User ID, Authenticate ID, Authenticate Password and Name will be included in Basic Settings configuration page. Override the MTU size.
Firmware Key Authenticate Conf File Lock keypad update Allow conf SIP Account in Basic Settings Override MTU size
Volume Amplification Handset volume adjustment. RX is for receiving volume, TX is for transmission volume. Default values are 0dB for both parameters. +6dB generates the highest volume and -6dB generates the lowest volume. Powerline Ring Tone Call Progress Tones This setting allows user to configure the ringing frequencies and cadences. Using these settings, users can configure various call progress tone frequencies and cadences according to their country standard. By default they are set to North American standard. Frequencies should be configured with known values to avoid uncomfortable high pitch sounds. ON is the period of ringing (On time in ms) while OFF is the period of silence. In order to set a continuous ring, OFF should be zero. Otherwise it will ring ON ms and a pause of OFF ms and then repeat the pattern. Up to three cadences are supported. Default is No. If set to Yes, echo canceller is not used.

Disable Line Echo Canceller (LEC):
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SAVING THE CONFIGURATION CHANGES
After making a change, click the Update button in the Configuration page. The HT286 will display a screen to confirming changes. Reboot or power cycle the HT286 to enable the changes.
REBOOTING THE HT286 FROM REMOTE
The administrator of the HT286 can remotely reboot the HT286 by clicking the Reboot button at the bottom of the configuration page. When finished, re-login to the HT286 after waiting about 30 seconds.
CONFIGURATION THROUGH A CENTRAL SERVER
Grandstream HandyTone ATA can be automatically configured from a central provisioning system. When HandyTone ATA boot up, it will send TFTP or HTTP request to download configuration file cfg000b82xxxxxx, where 000b82xxxxxx is the MAC address of the HandyTone ATA. The configuration file can be loaded into devices via TFTP or HTTP from the central provisioning server, so the service provider or an enterprise with large deployment of HandyTone ATAs can easily manage the configuration and service provision to individual devices remotely. Grandstream has a provisioning system called GAPS (Grandstream Automated Provisioning System) that is used to support automated configuration of Grandstream devices. GAPS uses enhanced (NAT friendly) TFTP or HTTP (thus no NAT issues) and other communication protocols to communicate with each individual Grandstream device for firmware upgrade, remote reboot, etc. Grandstream provides GAPS service to VoIP service providers. Use GAPS for either simple redirection or with certain special provisioning settings. At boot-up, Grandstream devices by default point to Grandstream provisioning server GAPS, based on the unique MAC address of each device, GAPS provision the devices with redirection settings so that they will be redirected to customers TFTP or HTTP/HTTPS server for further provisioning. Grandstream also provide GAPSLite software package which contains our NAT friendly TFTP server and a configuration tool to facilitate the task of generating device configuration files. The GAPSLite configuration tool is now free to end users. The tool and configuration template are available for download from http://www.grandstream.com/configurationtool.html
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Software Upgrade

Software upgrade can be done via either TFTP or HTTP. The corresponding configuration settings are in the ADVANCED SETTINGS configuration page.
FIRMWARE UPGRADE THROUGH TFTP/HTTP
To upgrade via TFTP or HTTP, the Firmware Upgrade and Provisioning upgrade via field needs to be set to TFTP or HTTP, respectively. Firmware Server Path needs to be set to a valid URL of a TFTP or HTTP server, server name can be in either FQDN or IP address format. Here are examples of some valid URL. e.g. firmware.mycompany.com:6688/Grandstream/1.1.0.31 e.g. 168.75.215.189 NOTES: Firmware upgrade server in IP address format can be configured via IVR. Please refer to the CONFIGURATION GUIDE section for instructions. If the server is in FQDN format, it must be set via the web configuration interface. Grandstream recommends end-user use the Grandstream TFTP server. Its address can be found at http://www.grandstream.com/firmware.html. Currently the TFTP firmware server IP address is 168.75.215.189. For large companies, we recommend to maintain their own TFTP/ HTTP/HTTPS server for upgrade and provisioning procedures. Once a Firmware Server Path is set, user needs to update the settings and reboot the device. If the configured firmware server is found and a new code image is available, the HT ATA will attempt to retrieve the new image files by downloading them into the HT ATAs SRAM. During this stage, the HT ATAs LEDs will blink until the checking/downloading process is completed. Upon verification of checksum, the new code image will then be saved into the Flash. If TFTP/HTTP fails for any reason (e.g., TFTP/HTTP server is not responding, there are no code image files available for upgrade, or checksum test fails, etc), the HT ATA will stop the TFTP/HTTP process and simply boot using the existing code image in the flash. Firmware upgrade may take as long as 1 to 20 minutes over Internet, or just 20+ seconds if it is performed on a LAN. It is recommended to conduct firmware upgrade in a controlled LAN environment if possible. For users who do not have a local firmware upgrade server, Grandstream provides a NAT-friendly TFTP server on the public Internet for firmware upgrade. Please check the Services section of Grandstreams Web site to obtain our public TFTP servers IP address. Grandstreams latest firmware is available http://www.grandstream.com/firmware.html. Oversea users are strongly recommended to download the binary files and upgrade firmware locally in a controlled LAN environment. Alternatively, user can download a free TFTP or HTTP server and conduct local firmware upgrade. A free windows version TFTP server is available for download from http://support.solarwinds.net/updates/New-customerFree.cfm.

Instructions to download a free TFTP Server: 1. Unzip the file and put all of them under the root directory of the TFTP server. 2. Put the PC running the TFTP server and the HT286 device in the same LAN segment. 3. Please go to File -> Configure -> Security to change the TFTP server's default setting from "Receive Only" to "Transmit Only" for the firmware upgrade. 4. Start the TFTP server, in the phones web configuration page 5. Configure the Firmware Server Path with the IP address of the PC 6. Update the change and reboot the unit
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End users can also choose to download the free HTTP server from http://httpd.apache.org/ or use Microsoft IIS web server.
CONFIGURATION FILE DOWNLOAD
Grandstream SIP Device can be configured via Web Interface as well as via Configuration File through TFTP or HTTP. Config Server Path is the TFTP or HTTP server path for configuration file. It needs to be set to a valid URL, either in FQDN or IP address format. The Config Server Path can be same or different from the Firmware Server Path. A configuration parameter is associated with each particular field in the web configuration page. A parameter consists of a Capital letter P and 2 to 3 (Could be extended to 4 in the future) digit numeric numbers. i.e., P2 is associated with Admin Password in the ADVANCED SETTINGS page. For a detailed parameter list, please refer to the corresponding firmware release configuration template. When Grandstream Device boots up or reboots, it will issue request for configuration file named cfgxxxxxxxxxxxx, where xxxxxxxxxxxx is the MAC address of the device, i.e., cfg000b820102ab. The configuration file name should be in lower cases.
FIRMWARE AND CONFIGURATION FILE PREFIX AND POSTFIX
Firmware Prefix and Postfix allows device to download the firmware name with the matching Prefix and Postfix. This makes it the possible to store ALL of the firmware with different version in one single directory. Similarly, Config File Prefix and Postfix allows device to download the configuration file with the matching Prefix and Postfix. Thus multiple configuration files for the same device can be stored in one directory. In addition, when the field Check New Firmware only when F/W pre/suffix changes is set to Yes, the device will only issue firmware upgrade request if there are changes in the firmware Prefix or Postfix.

MANAGING FIRMWARE AND CONFIGURATION FILE DOWNLOAD
When Automatic Upgrade is set to Yes, Service Provider can use P193 (Auto Check Interval, in minutes, default and minimum is 60 minutes) to have the devices periodically check with either Firmware Server or Config Server, whenever they are defined. This allows the device periodically check if there are any new changes need to be taken on a scheduled time. By defining different intervals in P193 for different devices, Server Provider can spread the Firmware or Configuration File download in minutes to reduce the Firmware or Provisioning Server load at any given time.
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Restore Factory Default Setting
WARNING! Restoring the Factory Default Setting will DELETE all configuration information of the phone. Please BACKUP or PRINT out all the settings before you approach to following steps. Grandstream will not take any responsibility if you lose all the parameters of setting and cannot connect to your VoIP service provider. Step 1: Find the MAC Address of the device. It is a 12 digits HEX number located on the bottom of the unit. Step 2: Encode the MAC address. Please use the following mapping: 0-9: 0-9 A: 22 B: 222 C: 2222 D: 33 E: 333 F: 3333 For example, if the 0002228200333395. MAC address is 000b8200e395, it should be encoded as
Step 3: To perform factory reset: Pick up the headset. Dial *** or press the LED button for voice prompt. Enter 99 and get the voice prompt Reset. Enter the encoded MAC address of the device. Wait for 15 seconds. The device will reboot automatically and restore to factory default setting.
NOTE: Factory Reset will be disabled if the Lock keypad update is set to Yes.
Page 28 of 28 Last Updated: 1/2009

BroadSoft Partner Configuration Guide
Grandstream HT286/386/486/488/496 Analog Telephone Adapter & BT100 SIP Phone
October 2007 Document Version 1.2

BroadWorks Guide

Copyright Notice
Copyright 2007 Grandstream Networks, Inc. All rights reserved. Any technical documentation that is made available by Grandstream Networks, Inc. is proprietary and confidential and is considered the copyrighted work of Grandstream Networks, Inc.

Trademarks

BroadWorks and BroadWorks Assistant are trademarks of BroadSoft, Inc. Microsoft, MSN, Windows, and the Windows logo are registered trademarks of Microsoft Corporation. Other product names mentioned in this manual may be trademarks or registered trademarks of their respective companies and are hereby acknowledged. This document is printed in the United States of America.
Document Revision History
Version 1.1 1.2 Reason for Change Introduced document for HT496 version 1.0.3.96 validation with BroadWorks R14.SP2 Added HT286/386/486/488/BT-100 models.
BROADSOFT PARTNER CONFIGURATION GUIDE GRANDSTREAM HT286/386/486/488/496/BT100
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2007 GRANDSTREAM. PROPRIETARY AND CONFIDENTIAL; DO NOT DUPLICATE, OR DISTRIBUTE.

Table of Contents

3 Overview.....5 BroadWorks Validation Package Support Level...6 Device Capabilities and Known Interoperability Issues...7 3.1 3.Capabilities....7 Interoperability Issues....9
BroadWorks Device Identity/Profile...10 BroadWorks Device Type....12 Configuration.....13 6.1 6.2 System Level Configuration.... 14 Subscriber Level Configuration Parameters... 15
Enhanced IP Phone Configuration....16
Appendix A: Sample HT-286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-100 Configuration Files17 Appendix B: BroadWorks Validation Package Test Items..21 References.....23
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Overview

This document describes the configuration procedures required for a Grandstream HT286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-100 to make full use of the capabilities of BroadWorks. The HT-286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-100 is one of the many access devices that interoperate with BroadWorks. The HT-286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-100 uses the Session Initiation Protocol (SIP) to communicate with BroadWorks for call control. It also translates voice to audio packets for transmission across a packet network. This guide describes the specific configuration items that are important for use with BroadWorks. It does not describe the purpose and use of all configuration items on the HT-286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-100. For those details, see the HT-286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-100 User Manual supplied by Grandstream Error! Reference source not found.
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BroadWorks Validation Package Support Level
Devices are validated according to BroadWorks Validation Packages. Each package validates a subset of features or items. This section describes the devices support level for a BroadWorks Validation Package as well as the features or items in the package that are not supported. For specific issues, see section 3.2 Interoperability Issues. For a complete list of items validated per package, see Appendix B: BroadWorks Validation Package Test Items.
BroadWorks Package Basic Call BroadWorks Enhanced Services Support Level Full Partial Ring Splash Priority Alerting Priority Call Waiting Alternate Numbers Advanced Call Control DUT Services Call Control Partial Network Conference 3-Way Network Conference N-Way DUT Services Registration and Authentication DUT Services FAX DUT Services Busy Lamp Field Redundancy Partial Full None Partial Call Setup Failover Mid-Call Failover SBC/ALG Shared Call Appearance Feature Key Synchronization Video TCP Full None None None None BroadWorks Authentication Items Not Supported

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Device Capabilities and Known Interoperability Issues
This section describes the features supported by the HT-286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-100, as well as BroadWorks interoperability issues and impact. The following table describes capabilities. Verified Revisions shows the results of partner (vendor) testing of a specific BroadWorks version with a specific partners device under test (DUT) version. Compatible Revisions indicates the maintenance versions that should interface properly with BroadWorks.

Capabilities

Device Type Lines and Appearances SIP ATA HT-286: 1 line HT-386: 2 lines HT-486: 1 line HT-486: 1 line HT-496: 2 lines BT-100: 1 line Speaker/Power/Bridge 1 appearance per line 1 appearance per line 1 appearance per line 1 appearance per line 1 appearance per line 1 appearance per line
HT-286: No/No/Yes HT-386: No/No/Yes HT-486: No/No/Yes HT-488: No/No/Yes HT-496: No/No/Yes BT-100: Yes/No/Yes Indicates speaker phone, in-line power, device bridge/conference.

Verified Revisions

BroadWorks Release: 14.SP2 Grandstream HT-286: 1.1.0.8 Grandstream HT-386: 1.0.3.96 Grandstream HT-486: 1.1.0.8 Grandstream HT-488: 1.0.3.96 Grandstream HT-496: 1.0.3.96 Grandstream BT-100: 1.1.0.8

Compatible Revisions

BroadWorks Release: 14.SP2 Grandstream HT-286: any maintenance version of 1.1.0.8 Grandstream HT-386: any maintenance version of 1.0.3.96 Grandstream HT-486: any maintenance version of 1.1.0.8 Grandstream HT-488: any maintenance version of 1.0.3.96 Grandstream HT496: any maintenance version of
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1.0.3.96 Grandstream BT-100: any maintenance version of 1.1.0.8 SIP Proxy FQDN DNS Lookup (A, SRV, NAPTR) Outbound Proxy Configurable Outbound Proxy FQDN DNS Lookup (A, SRV, NAPTR) BroadWorks Redundancy Enabled BroadWorks Shared Call Appearance BroadWorks Enhanced IP Phone Configuration Device Services Device Call Control (Device-Controlled or Flash INFObased) Codecs RFC 2833 DTMF T.38 Fax TCP TLS PCMU, PCMA, G723.1 G729A/B, iLBC, G726-32 Yes Yes No No No N/A No Call Forwarding, Call Transfer, 3-Way Conference, Call Waiting, Call Hold Device-Controlled Yes A, SRV A, SRV
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Interoperability Issues

This section lists the known interoperability issues between BroadWorks and partner release(s). For more information on issues related to the particular software release, see the partner release notes. None.
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BroadWorks Device Identity/Profile
BroadWorks configurable device identify/profile is introduced in BroadWorks Release 14.0. This section applies only to BroadWorks Release 14.0 and later. The following table identifies the required BroadWorks device identity/profile settings for interoperability between the HT496 and BroadWorks. For an explanation of the profile parameters, refer to the BroadWorks Device Inventory Guide [4]. For most of the parameters below, an X indicates the parameter function is supported and/or required. If the item is blank, it is not supported.

Grandstream HT-286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-100 Identify/Device Profile
Signaling Address Type Number of Lines Ringback Tone/ Early Media Support Authentication Registration Capable Static Registration Capable E.164 Capable Trusted Authenticate REFER Authentication Override Video Capable RFC 3264 Hold Route Advance Wireless Integration PBX Integration Use Business Trunking Contact Forwarding Override Conference Device Music On Hold Device Auto Configuration Soft Client Web Based Configuration URL Auto Configuration Type Reset Event Enable Monitoring CPE System File Name ataSystem.txt/bt100System.txt http//:%BWIPADDRESS% 2 Config File checkSync X X Intelligent Proxy Addressing HT-286/HT-486/BT-100: 1 line HT-386/HT-488/HT-496: 2 lines Local Ringback No Early Media Enabled X
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Device File Format

%BWMACADDRESS%.txt
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BroadWorks Device Type

This section applies to BroadWorks Release 13.0 and before. The following BroadWorks device type should be used for Grandstream HT-286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-100. Grandstream HT-286 Grandstream HT-386 Grandstream HT-486 Grandstream HT-488 Grandstream HT-496 Grandstream BT-100
The above device types require BroadWorks Release 13 MP<patch number>. If the BroadWorks system is currently at a lower patch level, either apply the necessary patch or use the following generic device type until the system can be patched accordingly. Generic SIP Smart (Proxy Addr)
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Configuration

Grandstream HT-286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-100 can be configured via Web GUI Interface as well as via Configuration File through TFTP or HTTP. The HT-286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-100 accepts configuration files in a proprietary binary format which is produced by the Grandstream configuration tool. The configuration tool creates a device configuration file based on a configuration template and the devices MAC address. All Grandstream products sample configuration templates are available on Grandstreams web site. A configuration template file contains all configuration parameters available for a product, with comments describing allowed values of the parameters. For a detailed parameter list, please refer to the corresponding firmware release configuration template [2]. When Grandstream device boots up or reboots, it will issue request for a binary configuration file named cfgxxxxxxxxxxxx, where xxxxxxxxxxxx is the MAC address of the device, i.e., cfg000b820102ab. The configuration file name should be in lower cases. Grandstream offers free Configuration File generator software in both Linux/Unix and Windows platform. Both Configuration File Generators can be downloaded from Grandstream official web site at http://www.grandstream.com/configurationtool.html [2]. The HT-286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-100 can be configured with a configuration file using the Trivial File Transfer Protocol (TFTP) or through its embedded web server. The following examples describe how to set the parameters using a configuration file. This configuration description assumes the HT-286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-100 will use the Dynamic Host Configuration Protocol (DHCP) to obtain an IP address and other network settings. The HT-286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-100 should be configured to load the configuration file each time it resets or re-synchronizes. For detailed information on automated provisioning, please check the HT-286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-100 User Manual Error! Reference source not found. The capabilities of the HT-286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-100 have been verified for use with BroadWorks based on the settings described in the following table. For more information on the meaning, purpose, and applicability of the individual configuration items, see the HT-286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-100 configuration template [2]. Configuration Files

Files Provided by Partner HT-286 / HT-386 / HT-486 / HT-488 / HT496 / BT-100 Configuration Template Example: sipp1_config_1.1.0.8.txt sipp2_config_1.0.3.96.txt cfgMAC Example: cfg000b82000000 System and Subscriber Binary configuration file generated from configuration template and an individual devices MAC address. Level System and Subscriber Description Contains configurable parameters that apply to an individual device in a deployment.
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System Level Configuration
This section describes system-wide configuration items that are generally required for each HT-286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-100 to work with BroadWorks. Subscriber-specific settings are described in the next section. {THIS IS JUST AN EXAMPLE AND IS NOT INTENDED AS A COMPLETE OR SUFFICIENT TABLE OF PARAMETERS. EACH DEVICE WILL VARY AND MAY BE COMPLETELY DIFFERENT. IF YOUR DEVICE DOES NOT SUPPORT CONFIG FILES USE GUI CAPTURES OR OTHER METHODS TO DESCRIBE THE CONFIGURATION.}

Step Command Purpose

System Configuration Items Step 1 Set SIP Proxy/Domain. sipProxy = as.broadworks.net Set the HT-286 / HT-386 / HT486 / HT-488 / HT-496 / BT-100 SIP server to the Fully Qualified Domain Name (FQDN) for the BroadWorks Application Server cluster. The domain must match the domain configured for the BroadWorks subscribers line/port domain. Step 2 Set Outbound Proxy. outBoundProxy = sbc.broadworks.net Set the outbound proxy to the session border controller (SBC) if one is deployed between the HT-286 / HT-386 / HT-486 / HT488 / HT-496 / BT-100 and BroadWorks. If there are redundant SBCs, set it to the FQDN for the SBC cluster. Step 3 Enable DNS SRV lookup. Use_DNS_SRV = Yes ; Step 4 Set register mode. SIP Registration = Yes Step 5 Set SIP Timers. Register Expiration = 60 Step 6 Enable negotiated DTMF type. Send DTMF = via RTP (RFC2833) The default registration period is 60 minutes. Set the HT-286 / HT-386 / HT486 / HT-488 / HT-496 / BT-100 to enable inband or RFC 2833 negotiated DTMF. Disable feature access codes controlled by the device. Enable SIP register. Enable DNS SRV lookups.

Step 7

Disable local feature code services. Enable Call Features = No

Step 8

Enable BroadSoft mode. Special Feature = Broadsoft
Set the HT-286 / HT-386 / HT486 / HT-488 / HT-496 / BT-100 in BroadSoft mode.

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Subscriber Level Configuration Parameters
This section identifies the device-specific parameters, including registration and authentication. These settings must be unique across devices in order to be matched with the settings for a BroadWorks subscriber. Provisioning a subscriber to register with BroadWorks allows calls to terminate to the subscribers line. Registration requires that a unique address of record (AoR) is provisioned on BroadWorks and the phone; provisioning an AoR on BroadWorks consists of setting the line/port parameter to a unique value within the Application Server cluster. Grandstream HT-286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-100 supports one SIP accounts (lines), two SIP accounts, one SIP account, two SIP accounts, two SIP accounts, and 1 SIP account, respectively. The follow example shows how to configure subscriber elements for an account.

Command

Purpose
Subscriber Configuration Items Step 1 Set Register User ID for each line. Example: SIP User_ID = "2405551111" ; Step 2 Enable SIP Authentication for each line. Example: Authenticate ID = "1111@as.mycompany.com" ; Authenticate Password = ; Step 3 "welcome" For each line, configure the name to be displayed on the device. If the Authentication service is configured on BroadWorks, these parameters must be configured to match the BroadWorks settings. The register user ID must correspond with the line/port setting on BroadWorks.
Configure display name for each line. Example: Name = Claire Smith ;
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Enhanced IP Phone Configuration
Enhanced IP Phone Configuration is a BroadWorks feature that enables automatic generation of device configuration files, given administrator-supplied templates. For more information on the Enhanced IP Phone Configuration feature, see the Enhanced IP Phone Configuration Guide [3]. The HT-286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-100 uses only a phone-specific file to configure the device. However, the Enhanced IP Phone Configuration feature requires a system and a phone-specific file for each device. To satisfy the system file requirement, an empty file (ataDefault.txt, bt100Desfult.txt) will need to be uploaded to BroadWorks as the system file. This file will be sent to the FTP server but will not actually be used for the configuration file generation. The group template file is used to build the configuration files for the devices of this device type assigned to the group. For a sample HT-286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-100 group template file, see Appendix A.

NOTE: BroadSoft does not manage or distribute template files for use with the Enhanced IP Phone Configuration feature. Obtain template files from Grandstream or use the configuration files obtained from Grandstream for the specific Grandstream firmware release to create template files appropriate for your installation. Since HT-286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-100 require the configuration files be converted into a binary format, an extra step must be performed when using this feature. After the configuration files have been sent to the TFTP server and before the phone is reset, the configuration files must be converted to binary format using Grandstreams configuration tool. For detailed information on automated provisioning, please check the Grandstream configuration tool user guide [2].
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Appendix A: Sample HT-286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-100 Configuration Files
NOTE: The following samples are examples and should be used as a reference only. DO NOT CUT AND PASTE THESE EXAMPLES TO GENERATE YOUR CONFIGURATION FILES. Use the configuration files obtained from Grandstream with the specific release to generate your configuration files.
System Default Parameters: NOTE: This is an example file and should be used for reference only.
# SIP Default Generic Configuration File #################################################### # Account 1 # # HT-286 / HT-486 / BT-100 supports Account 1 only # #################################################### # SIP Server P47 = as.broadworks.net # Outbound Proxy P48 = sbc.broadworks.net # Use DNS SRV. 0 - no, 1 - yes. P103 = 1 # SIP Registration. 0 - no, 1 - yes P31 = 1 # Register Expiration (in minutes. default 1 hour, max 45 days) P32 = 60 # Send DTMF. 8 - in audio, 1 - via RTP, 2 - via SIP INFO # 11 - In Audio & RTP & SIP INFO, 9 - In Audio & RTP # 10 - IN Audio & SIP INFO, 3 - RTP & SIP INFO P73 = 1 # Enable Call Features. 0 - no, 1 yes P191 = 0 # Special Feature. 102 BroadSoft P198 = 102 #################################################### # Account 2 # # # #################################################### # SIP Server P747 = as.broadworks.net
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# Outbound Proxy P748 = sbc.broadworks.net # Use DNS SRV. 0 - no, 1 - yes. P702 = 1 # SIP Registration. 0 - no, 1 yes P731 = 1 # Register Expiration (in minutes. default 1 hour, max 45 days) P732 = 60 # Send # 11 # 10 P773 = DTMF. 8 - in audio, 1 - via RTP, 2 - via SIP INFO In Audio & RTP & SIP INFO, 9 - In Audio & RTP IN Audio & SIP INFO, 3 - RTP & SIP INFO 1
# Enable Call Features. 0 - no, 1 yes P751 = 0 # Special Feature. 102 BroadSoft P767 = 102
Phone-Specific Parameters: NOTE: This is an example file and should be used for reference only.
# SIP Device-specific Configuration File #################################################### # Account 1 # # HT-286 / HT-486 / BT-100 supports Account 1 only # #################################################### # SIP User ID P35 = 2405551111 # Authenticate ID P36 = 1111@as.mycompany.com # Authenticate password P34 = welcome # Display Name P3 = Claire Smith #################################################### # Account 2 # # # #################################################### # SIP User ID P735 = # Authenticate ID P736 =

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Appendix B: BroadWorks Validation Package Test Items
The following table describes the items tested in each BroadWorks Validation Package.
BroadWorks Validation Package Basic Call Items Supported Basic Call Origination / Termination Call Failure Codes Session Audit Ringback Dial Plan Inband DTMF RFC 2833/Negotiation DTMF Relay Codec Renegotiation BroadWorks Enhanced Services Basic CommPilot Call Manager Functions Voice Messaging Audio MWI Voice Messaging Visual MWI Ring Splash Priority Alerting Priority Call Waiting Alternate Numbers Advanced Call Control Anonymous Call Remote Restart Call Park Retrieve Answer with Hold DUT Services Call Control Call Waiting Call Hold Blind Transfer Attended Transfer 3-Way Call Network Conference 3-Way Network Conference N-Way DUT Services Registration and Authentication Authenticated Registration Maximum Registration Minimum Registration Rejected Registration Authenticated Origination Authenticated Re-INVITE Authenticated REFER BroadWorks Authentication
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BroadWorks Validation Package DUT Services - FAX
Items Supported FAX Passthrough FAX T38
DUT Services Busy Lamp Field Redundancy
Basic BLF DNS Registration Failover Call Setup Failover Mid-Call Failover

SBC/ALG

Registration Call Origination Call Termination

Shared Call Appearance

Line Seize Line Lamp Management Line Hold/Retrieve Multiple Call Arrangement SCA Bridging
Feature Key Synchronization Video
Feature Key Synchronization Integrated Video Phone Video Services Video Add-On
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References

[1] Grandstream Networks, Inc. 2007. HT-286 / HT-386 / HT-486 / HT-488 / HT-496 / BT100 User Manual. Download at: http://www.grandstream.com/user_manuals/ AND GUI Interfaces: http://www.grandstream.com/user_manuals/GUI/. [2] Grandstream Networks, Inc. 2007. Grandstream Configuration Tool and Templates. Available from http://www.grandstream.com/configurationtool.html. [3] BroadSoft, Inc. 2006. BroadWorks Enhanced IP Phone Configuration Guide, Release 14.0. Available from BroadSoft at www.broadsoft.com/boulevard. [4] BroadSoft, Inc. 2006. BroadWorks Device Inventory Guide, Release 14.0. Available from BroadSoft at www.broadsoft.com/boulevard. [5] BroadSoft, Inc. 2006. BroadWorks Redundancy Guide, Release 14.0. Available from BroadSoft at www.broadsoft.com/boulevard.
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