1 CONNECT BATTERY CARTRIDGE

w w w.apc.com

Back-UPS RS 800 Back-UPS XS 800
Users Manual 2 OPERATING ENVIRONMENT 3 CONNECT EQUIPMENT / POWER

10/100 Base-T / VOIP

4 CHECK BUILDING WIRING

FAULT INDICATOR

If the rear panel Building Wiring Fault (red) indicator is lit, a potential shock hazard exists due to one of the following conditions: Open or high resistance ground Hot or neutral polarity reversed Overloaded neutral circuit Improper building wiring should be corrected by a qualified electrician. Do not use the Back-UPS until the condition that caused the fault is corrected. Note: Improper building wiring will not prevent the Back-UPS from operating, but it will limit its protection capability.
5 CONNECT PHONE/MODEM/FAX

Phone Jack

Wall Outlet

7 CONNECT 10/100 Base-T

or VIOP (Back-UPS RS models only)

Modem/Fax/Phone

Data Port

TVSS GND

Network Jack Computer Network Port

32 - 104oF (0 - 40oC)

External Disk or CD / DVD Drive

Building Wiring Fault

Circuit Breaker Push to Reset

Computer Modem Port

Printer or Scanner

6 CONNECT INTERFACE

To Computer USB Port USB RJ-45

BATTERY BACKUP

SURGE ONLY

Modem/

Computer
Input: 120V~ 12A, 50-60Hz

8 SWITCH ON THE BACK-UPS

Note: Allow the Back-UPS to charge for a full eight (8) hours prior to use. Press the front panel Power ON/OFF switch and observe that the following events occur after pressing and releasing the switch: The green On Line indicator flashes.
The yellow On Battery indicator lights while a Self-Test is being performed. When Self-Test has successfully completed, only the green On Line indicator will be lit. If the internal battery cartridge is not connected (see Step 1 above), the green On Line indicator and red Replace Battery indicators will light. The Back-UPS will also emit a chirping sound.

Monitor

Building Wiring Fault Indicator

To 120 VAC, 50-60 Hz

9 INSTALL SOFTWARE ON

COMPUTER

STATUS INDICATORS AND ALARMS 10 CONNECT TVSS GROUND (optional)
There are four status indicators (lights) on the front panel of the Back-UPS (On Line, On Battery, Overload, and Replace Battery).
On Battery (yellow) - is lit whenever the battery of the Back-UPS is powering equipment connected to the Battery Backup Outlets.
Four Beeps Every 30 Seconds - this alarm is sounded whenever the Back-UPS is running On Battery. Consider saving work in progress.
Overload (red) - is lit whenever power demand has exceeded the capacity of the Back-UPS.
Continuous Tone - this alarm is sounded whenever the Battery Backup outlets are overloaded. Circuit Breaker - the circuit breaker button located on the rear panel of the Back-UPS will stick out if an overload condition forces the BackUPS to disconnect itself from utility power. If the button sticks out, disconnect non-essential equipment. Reset the circuit breaker by pushing the button inward.
Replace Battery (red) - is lit whenever the battery is
near the end of its useful life, or if the battery is not connected (see above). A battery that is near the end of its useful life has insufficient run-time and should be replaced. Chirps for 1 Minute Every 5 Hours - this alarm is sounded whenever the battery has failed the automatic diagnostic test.

Follow the on-screen instructions.
The Back-UPS features a transient voltage surge-suppression (TVSS) screw for connecting the ground lead on additional surge suppression devices such as network and data line surge protectors.
On Line On Battery Overload Replace Battery
NOTE: Macintosh Users - for full USB performance, use Mac OS 10.1.5 or higher. If Autoplay is not enabled on the computer, proceed as follows: 1. On the computer desktop of the display, doubleclick on My Computer. 2. Double-click on the CD-ROM drive icon and follow the on-screen instructions.

From Data Line TVSS

Continuous Beeping - this alarm is sounded whenever a low battery condition is reached. Battery run-time is very low. Promptly save any work in progress and exit all open applications. Shutdown the operating system, computer and the Back-UPS.
On Line (green) - is lit whenever utility power is powering the Battery Backup outlets.

TROUBLESHOOTING

Problem
Back-UPS will not switch on.

SPECIFICATIONS

Possible Cause
Back-UPS not connected to AC power source. Back-UPS circuit breaker tripped.

SERVICE

Specification
88 - 139 Vac +12% 47 - 63 Hz (autosensing) Stepped Sine Wave 800 VA - 540 W 8 Hours 32o to 104oF (0o to 40oC)

Corrective Action

Ensure the Back-UPS is securely connected to an AC outlet. Disconnect non-essential equipment from the Back-UPS. Reset (push in) the rear panel circuit breaker. Switch on the Back-UPS and plug in devices one at a time. If the circuit breaker trips again, disconnect the device that caused the breaker to trip. Consider adjusting the transfer voltage and sensitivity. See Transfer Voltage and Sensitivity Adjustment. Connect battery cartridge (see Connect Battery Cartridge). Unplug device from 'Surge Only' outlet and move to a 'Battery Backup' outlet. Disconnect non-essential equipment from the Back-UPS. Reset (push in) the rear panel circuit breaker. Switch the Back-UPS on and plug equipment in one-at-a-time. If the circuit breaker trips again, disconnect the device that caused the breaker to trip. Consider adjusting the transfer voltage and sensitivity. See Transfer Voltage and Sensitivity Adjustment. Unplug non-essential equipment (printers, scanners, etc) from the Battery Backup outlets and plug into 'Surge Only' outlets. Charge the battery cartridge for 8 hours. Back-UPS runtime is reduced until the battery cartridge is fully charged. Replace battery cartridge (see Order Replacement Battery Cartridge). Connect battery cartridge (see Connect Battery Cartridge).

On-line Input Voltage Range (default settings) Automatic Voltage Regulation (AVR) On-line Frequency Range On-battery Waveshape Maximum Load Typical Recharge Time Operating Temperature
If the Back-UPS arrived damaged, notify the carrier. If the Back-UPS requires service, do not return it to the dealer. The following steps should be taken: 1. 2. 3. 4. Consult the Troubleshooting section to eliminate common problems. If the problem persists, go to http://www.apc.com/support/. If the problem still persists, contact APC Technical Support. Have the Back-UPS model number, serial number and date of purchase available. Be prepared to troubleshoot the problem with an APC Technical Support representative. If this is not successful, APC will issue a Return Merchandise Authorization (RMA) number and a shipping address.
Utility input voltage quality is out of range. Internal battery cartridge is not connected. Back-UPS does not power essential equipment during an outage. Back-UPS operates on battery although utility power exists. Equipment plugged into a Surge Only outlet.

LIMITED WARRANTY

The standard warranty is two (2) years from the date of purchase. APCs standard procedure is to replace the original unit with a factory reconditioned unit. Customers who must have the original unit back due to the assignment of asset tags and set depreciation schedules must declare such a need at first contact with an APC Technical Support representative. APC will ship the replacement unit once the defective unit has been received by the repair department, or cross-ship upon the receipt of a valid credit card number. The customer pays for shipping the unit to APC. APC pays ground freight transportation costs to ship the replacement unit to the customer.
Back-UPS circuit breaker tripped.

Storage Temperature

23 to 113 F (-5o to 45oC) 0 to 95% non-condensing 9 x 4 x 12.75 inch (22.86 x 10.16 x 32.38 cm) 22 lbs (9.9 kg) 23 lbs (10.4 kg) FCC / DOC Class B Certified See http://www.apc.com/product
Operating / Storage Relative Humidity Size (H x W x D) Weight Shipping Weight EMI Classification On Battery Run-Time
Utility input voltage quality is out of range. Back-UPS does not provide expected backup time. Back-UPS is heavily loaded. Back-UPS battery cartridge is discharged due to recent power outage and has not had time to recharge. Battery has reached the end of its life. Red Replace Battery indicator is flashing. Green On Line indicator is on. Red Replace Battery indicator is on. Red Overload indicator is on or flashing. Green On Line indicator is on and all other front panel indicators are flashing. Internal battery cartridge is not connected.

CONTACT INFORMATION

Technical Support Internet USA / Canada Mexico Brazil Worldwide http://www.apc.com/support http://www.apc.com 1.800.800.4272 292.0253 / 292.0255 0800.12.72.1 +1.401.789.5735
TRANSFER VOLTAGE AND SENSITIVITY ADJUSTMENT
In situations where the Back-UPS or connected equipment appears too sensitive to input voltage, it may be necessary to adjust the transfer voltage. This is a simple task requiring use of the front panel pushbutton. To adjust the transfer voltage, proceed as follows: 1. Plug the Back-UPS into the utility power source. The Back-UPS will be in a Standby Mode (no indicators lit). 2. Press the front panel pushbutton fully inward for 10 seconds. All indicators on the Back-UPS will flash to acknowledge going into Programming Mode. 3. The Back-UPS will then indicate its current Sensitivity Setting, as shown in the following table.
Indicators Flashing Sensitivity Setting Input Voltage Range (for utility operation) Use When
Battery has reached the end of its life. Connected equipment is drawing more power than the Back-UPS can provide. Internal UPS fault.
Replace the battery cartridge (see Order Replacement Battery Cartridge). Move one or more equipment power plugs from Battery Backup outlets to Surge Only outlets. Contact APC Technical Support (see Contact Information).
ORDER REPLACEMENT BATTERY CARTRIDGE
The battery cartridge typically lasts 3-6 years, shorter if subjected to frequent outages or elevated temperatures. Order part number RBC32. Please recycle spent battery cartridges.
REPLACE BATTERY CARTRIDGE

1 (yellow)

78 - 142 Vac
Input voltage is extremely low or high. Not recommended for computer loads. Back-UPS frequently goes On Battery.
2 Medium 88 - 139 Vac (yellow, (factory default) and red) 3 (yellow, red, and red) High
88 - 136 Vac Connected equipment is sensitive to voltage fluctuations (recommended).
4. To select the Low Sensitivity setting, press the pushbutton until the yellow indicator is flashing. 5. To select the Medium Sensitivity setting, press the pushbutton until the yellow and red indicators (second and third from the top) are flashing. 6. To select the High Sensitivity setting, press the pushbutton until yellow and both red indicators (bottom three) are flashing. 7. To exit without changing the Sensitivity Setting, press the pushbutton until the green indicator is flashing. 8. Once in Programming Mode, if the pushbutton is not pressed within 5 seconds, the Back-UPS will exit Programming Mode; all indicators will extinguish.
This device complies with Parts 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received including interference that may cause undesired operation.

990-1434 5/03 Copyright 2003 American Power Conversion All rights reserved. APC and Back-UPS are registered trademarks of American Power Conversion. All other trademarks are the property of their respective owners.

Back-UPS RS APC Back-UPS RS 800VA 120V Black
APC Back-UPS RS, 540 Watts / 800 VA,Input 120V / Output 120V Includes: CD with software, Cord management straps, Free trial of anti-virus : firewall : email privacy : system recovery and online backup software, USB cable, User Manual Standard Lead Time: Usually in Stock
Back-UPS RS Features & Benefits

Protection

Battery-protected and Reserves power capacity and run time for connected equipment that require surge-only outlets battery back-up while providing surge only protection for less critical equipment Boost and Trim Gives higher application availability by correcting low and high voltage Automatic Voltage conditions without using the battery. Regulation (AVR) Data line surge Provides protection of connected equipment from power surges on the data protection lines. Safety-agency Ensures the product has been tested and approved to work safely with the approved connected service provider equipment and within the specified environment. UL, FCC, CE, C-Tick approvals. Power conditioning Protects connected loads from surges, spikes, lightning, and other power disturbances.

Convenience

Audible Alarms Automatic restart of loads after UPS shutdown Automatic self-test Battery replacement without tools LED status indicators Cold-start capable Hot-swappable batteries Resettable circuit breakers Transformer-block spaced outlets User-replaceable batteries

Manageability

Provides notification of changing utility power and UPS conditions. Automatically starts up the connected equipment upon the return of utility power. Periodic battery self-test ensures early detection of a battery that needs to be replaced. Allows quick, easy battery replacement. Quickly understand unit and power status with visual indicators. Provides temporary battery power when the utility power is out. Ensures clean, uninterrupted power to protected equipment while batteries are being replaced Enables a quick recovery from overload events. Protect equipment with input transformer blocks without blocking access to other receptacles. Increases availability by allowing a trained user to perform upgrades and replacements of the batteries reducing Mean Time to Repair (MTTR) Provides the ability to adapt the UPS for optimal performance in specific power environments or generator applications. Maximizes useful battery life by widening the input voltage window or tightening the output voltage regulation. Provides management of the UPS via a serial port. Provides management of the UPS via a USB port (not available on all models). Allows for standardization on one product for use in different environments. Micro-processor controlled battery charging and diagnostic testing ensures maximum battery life.
Adjustable voltage sensitivity Adjustable voltagetransfer points Serial Connectivity USB Connectivity Multiple mounting methods Intelligent Battery Management

Output

Output Power Capacity Max Configurable Power Nominal Output Voltage Output Connections 540 Watts / 800 VA 540 Watts / 800 VA 120V (3) NEMA 5-15R (Surge Protection) (4) NEMA 5-15R (Battery Backup)
Nominal Input Voltage Input Frequency Input Connections 120V 47 - 63 Hz NEMA 5-15P 1.83 meters 88 - 139V
Cord Length Input voltage range for main operations
Input voltage adjustable range for 78 - 152V mains operation

Batteries & Runtime

Battery Type Included Battery Modules Typical recharge time Replacement Battery RBC Quantity Typical Backup Time at Half Load Typical Backup Time at Full Load Runtime Chart Maintenance-free sealed Lead-Acid battery with suspended electrolyte : leakproof hour(s) RBC17.3 minutes (270 Watts) 5.1 minutes (540 Watts) Back-UPS RS

Energy Use/Efficiency

Curve fit to measured efficiency data. All measurements taken in normal operating mode, at typical environmental conditions, with nominal electrical input and resistive load output. View Enlarged Chart
Communications & Management
Control panel Audible Alarm LED status display with On Line : On Battery : Replace Battery and Overload indicators Alarm when on battery : distinctive low battery alarm : configurable delays
Surge Protection and Filtering
Surge energy rating Filtering Data Line Protection 320 Joules Full time multi-pole noise filtering : 5% IEEE surge let-through : zero clamping response time : meets UL 1449 RJ-11 Modem/Fax/DSL protection (two wire single line),RJ45 10/100 Base-T Ethernet protection

Physical

Maximum Height Maximum Width Maximum Depth Net Weight Shipping Weight Shipping Height Shipping Width Shipping Depth Master Carton Units Color 229.00 mm 102.00 mm 324.00 mm 9.32 KG 10.24 KG 305.00 mm 229.00 mm 432.00 mm 1.00 Black

Units per Pallet

Environmental
Operating Environment Operating Relative Humidity Operating Elevation Storage Temperature Storage Relative Humidity Storage Elevation Audible noise at 1 meter from surface of unit Online Thermal Dissipation 0 - 40 C 0% 0-3000 meters -5 - 45 C 0% 0-15000 meters 45.00 dBA 170.00 BTU/hr

Conformance

Regulatory Approvals Standard Warranty CSA,FCC Part 15 Class B,FCC Part 68,UL 1449,UL 1778,UL Listed 3 years repair or replace
**The time to recharge to 90% of full battery capacity following a discharge to shutdown using a load rated for 1/2 the full load rating of the UPS.

TROUBLESHOOTING

Problem
Back-UPS will not switch on.

SPECIFICATIONS

Possible Cause
Back-UPS not connected to AC power source. Back-UPS circuit breaker tripped.

SERVICE

Specification
88 - 139 Vac +12% 47 - 63 Hz (autosensing) Stepped Sine Wave 800 VA - 540 W 8 Hours 32o to 104oF (0o to 40oC)

Corrective Action

Ensure the Back-UPS is securely connected to an AC outlet. Disconnect non-essential equipment from the Back-UPS. Reset (push in) the rear panel circuit breaker. Switch on the Back-UPS and plug in devices one at a time. If the circuit breaker trips again, disconnect the device that caused the breaker to trip. Consider adjusting the transfer voltage and sensitivity. See Transfer Voltage and Sensitivity Adjustment. Connect battery cartridge (see Connect Battery Cartridge). Unplug device from 'Surge Only' outlet and move to a 'Battery Backup' outlet. Disconnect non-essential equipment from the Back-UPS. Reset (push in) the rear panel circuit breaker. Switch the Back-UPS on and plug equipment in one-at-a-time. If the circuit breaker trips again, disconnect the device that caused the breaker to trip. Consider adjusting the transfer voltage and sensitivity. See Transfer Voltage and Sensitivity Adjustment. Unplug non-essential equipment (printers, scanners, etc) from the Battery Backup outlets and plug into 'Surge Only' outlets. Charge the battery cartridge for 8 hours. Back-UPS runtime is reduced until the battery cartridge is fully charged. Replace battery cartridge (see Order Replacement Battery Cartridge). Connect battery cartridge (see Connect Battery Cartridge).
On-line Input Voltage Range (default settings) Automatic Voltage Regulation (AVR) On-line Frequency Range On-battery Waveshape Maximum Load Typical Recharge Time Operating Temperature
If the Back-UPS arrived damaged, notify the carrier. If the Back-UPS requires service, do not return it to the dealer. The following steps should be taken: 1. 2. 3. 4. Consult the Troubleshooting section to eliminate common problems. If the problem persists, go to http://www.apc.com/support/. If the problem still persists, contact APC Technical Support. Have the Back-UPS model number, serial number and date of purchase available. Be prepared to troubleshoot the problem with an APC Technical Support representative. If this is not successful, APC will issue a Return Merchandise Authorization (RMA) number and a shipping address.

Utility input voltage quality is out of range. Internal battery cartridge is not connected. Back-UPS does not power essential equipment during an outage. Back-UPS operates on battery although utility power exists. Equipment plugged into a Surge Only outlet.

LIMITED WARRANTY

The standard warranty is two (2) years from the date of purchase. APCs standard procedure is to replace the original unit with a factory reconditioned unit. Customers who must have the original unit back due to the assignment of asset tags and set depreciation schedules must declare such a need at first contact with an APC Technical Support representative. APC will ship the replacement unit once the defective unit has been received by the repair department, or cross-ship upon the receipt of a valid credit card number. The customer pays for shipping the unit to APC. APC pays ground freight transportation costs to ship the replacement unit to the customer.
Back-UPS circuit breaker tripped.

Storage Temperature

23 to 113 F (-5o to 45oC) 0 to 95% non-condensing 9 x 4 x 12.75 inch (22.86 x 10.16 x 32.38 cm) 22 lbs (9.9 kg) 23 lbs (10.4 kg) FCC / DOC Class B Certified See http://www.apc.com/product
Operating / Storage Relative Humidity Size (H x W x D) Weight Shipping Weight EMI Classification On Battery Run-Time
Utility input voltage quality is out of range. Back-UPS does not provide expected backup time. Back-UPS is heavily loaded. Back-UPS battery cartridge is discharged due to recent power outage and has not had time to recharge. Battery has reached the end of its life. Red Replace Battery indicator is flashing. Green On Line indicator is on. Red Replace Battery indicator is on. Red Overload indicator is on or flashing. Green On Line indicator is on and all other front panel indicators are flashing. Internal battery cartridge is not connected.
TRANSFER VOLTAGE AND SENSITIVITY ADJUSTMENT
In situations where the Back-UPS or connected equipment appears too sensitive to input voltage, it may be necessary to adjust the transfer voltage. This is a simple task requiring use of the front panel pushbutton. To adjust the transfer voltage, proceed as follows: 1. Plug the Back-UPS into the utility power source. The Back-UPS will be in a Standby Mode (no indicators lit). 2. Press the front panel pushbutton fully inward for 10 seconds. All indicators on the Back-UPS will flash to acknowledge going into Programming Mode. 3. The Back-UPS will then indicate its current Sensitivity Setting, as shown in the following table.
Indicators Flashing Sensitivity Setting Input Voltage Range (for utility operation) Use When
Battery has reached the end of its life. Connected equipment is drawing more power than the Back-UPS can provide. Internal UPS fault.

Replace the battery cartridge (see Order Replacement Battery Cartridge). Move one or more equipment power plugs from Battery Backup outlets to Surge Only outlets. Contact APC Technical Support (see Contact Information).
ORDER REPLACEMENT BATTERY CARTRIDGE
The battery cartridge typically lasts 3-6 years, shorter if subjected to frequent outages or elevated temperatures. Order part number RBC32. Please recycle spent battery cartridges.
REPLACE BATTERY CARTRIDGE

1 (yellow)

78 - 142 Vac
Input voltage is extremely low or high. Not recommended for computer loads. Back-UPS frequently goes On Battery.
2 Medium 88 - 139 Vac (yellow, (factory default) and red) 3 (yellow, red, and red) High
88 - 136 Vac Connected equipment is sensitive to voltage fluctuations (recommended).
4. To select the Low Sensitivity setting, press the pushbutton until the yellow indicator is flashing. 5. To select the Medium Sensitivity setting, press the pushbutton until the yellow and red indicators (second and third from the top) are flashing. 6. To select the High Sensitivity setting, press the pushbutton until yellow and both red indicators (bottom three) are flashing. 7. To exit without changing the Sensitivity Setting, press the pushbutton until the green indicator is flashing. 8. Once in Programming Mode, if the pushbutton is not pressed within 5 seconds, the Back-UPS will exit Programming Mode; all indicators will extinguish.
This device complies with Parts 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received including interference that may cause undesired operation.