Competitive Analysis

Remote Monitoring
Chatsworth Products, Inc. vs APC NetBotz 500/420/320
Remote Infrastructure Management (RIM-600)
The table below compares product features of the Chatsworth Products, Inc. (CPI) Remote Infrastructure Management (RIM-600) System with APC Netbotz products and illustrates several advantages of the CPI RIM-600 system. Advantages of the CPI RIM-600 system: The RIM-600 has an internal battery backup so it will keep working and notifying you of environmental conditions if the power goes out. There is typically no need for a separate UPS to provide backup power to the monitoring equipment. CPIs RIM-600 has integrated voice/modem to provide direct access through a dial-up connection so you can continue to monitor environmental conditions if the network connection goes down. The voice/modem also allows you to check status by voice call and be notified by voice call, fax or pager. With the RIM-600 you can check status by two-way email, which gives an easy way to check status without dialing in or logging on to the network, especially when outside the corporate network. CPIs RIM-600 has more external sensor ports on each base unit, and the sensors are automatically detected and configured when connected. Plus, sensors connect directly to the base unit (host or node) using standard network cables and patch cords. You can connect sensors from several rooms to a single host or node. The RIM-600 is easy to expand. Start with the RIM-600 Host Module and then add the RIM-600 Node Module. Host and node connect through your network without having to be in the same room or building. ConsoleView Software is included with the RIM-600. This software allows you to monitor multiple locations (host, nodes and sensors that are connected through your network) from a single interface. Take advantage of existing network cameras with the ConsoleView Software interface eliminating the need for a built-in camera. CPIs RIM-600 can also monitor the network port activity of more IP devices to let you know when equipment is not responding. The RIM-600 is a very cost effective solution for multiple site monitoring applications.
CPI Features Rack-Mount Wall-Mount Power Connections Internal Battery Backup Built-In Ethernet Connection Built-In Modem/Voice Connection Integrated Web Server Built-In Video Camera Built-In Sensors External Sensors Ports External Sensors Monitoring Automatic Sensor Detection & Set-Up Detects Unplugged/Disconnected Sensors User Defined Sensor Limits Event Log # of IP Devices Monitored ICMP Ping Request SNMP MIB2 Query SNMP OID Query TCP Port Test View Camera Images Yes Yes Yes 62,500 records 64 Yes No No Yes Yes* No Yes Yes last 24 hours only 48 Yes Yes Yes (with additional software) No Yes No Yes Yes last 12 hours only 48 Yes Yes Yes (with additional software) No Yes No Yes Yes last 12 hours only 0 (48 with additional software) Yes Yes Yes (with additional software) No Yes RIM-600 Yes With accessory brackets 1 Yes Yes Yes Yes No System Power, Battery Level, Sound 8 Temp, Humidity, Motion, Smoke, Water, Power (Volts), Dry Contact, 4-20mA, Front/Rear Door Open/Closed APC NetBotz/WallBotz 500 With accessory brackets Yes 1 No Yes No Yes Yes Temp, Humidity, Dew Point, Air Flow, Sound, Camera 4 Temp, Humidity, Fluid, Particle/Smoke, Amps, Dry Contact APC NetBotz 420 Yes Yes 1 No Yes No Yes Yes Temp, Humidity, Dew Point, Air Flow, Sound, Camera 4 Temp, Humidity, Fluid, Particle/Smoke, Amps, Dry Contact APC NetBotz 320 Yes Yes 1 No Yes No Yes Yes Temp, Humidity, Dew Point, Air Flow, Sound, Camera 4 Temp, Humidity, Fluid, Particle/Smoke, Amps, Dry Contact

* You can view 128 network cameras using the Console View Software that is included with the RIM 600 Host.
Please contact CPI Technical Support at (800) 834-4969 for additional information and specifications.

800-834-4969

www.chatsworth.com
CPI Features Check Status Website/Network Connection Dial-In with Voice Report Two-Way Email Customizable Voice Response Alarm Notification Voice Call Fax Alpha Pager/SMS Numeric Pager E-Mail SNMP trap Customizable Voice Report Forward Camera Image Upon Alarm Requires Alarm Acknowledgement Users # of Users # of Contact Point/User Individual User contact Schedules Expansion Expandable Expansion Method Expansion Connectors Max Expansion Distance (Node to Host or Pod to Base) Max. Expansion Capacity # of External Sensors/Units Max. External Sensors Supported External Sensor Connectors Max Distance to External Sensors (Sensor to Host/Node/Base Unit) Multi-Site Monitoring Multi-Site Monitoring Method Single-Point Monitoring One Host, multiple Nodes (or multiple Hosts) Requires additional software (included with Host) Multiple Base Units Requires additional software (ordered separately) Multiple Base Units Requires additional software (ordered separately) Multiple Base Units Requires additional software (ordered separately) Yes Add Nodes to Host RJ-45 Ethernet. connected through network, Host manages Node Unlimited across LAN/WAN 31 Nodes/Host 8 Sensors/Host or Node 264 RJ-45 to Host or Node Up to 1000 over CAT5 UTP Yes Add Sensor Pods to Base 3 USB connectors on Base Unit 5 meters direct USB connection (500 meters w/extenders) 17 Pods/Base** 4 Sensors/Pod 68 Proprietary, 15 cable included Up to 115 from Base/Pod Yes Add Sensor Pods to Base 1 USB connector on Base Unit 5 meters direct USB connection (500 meters w/extenders) 4 Pods/Base** 4 Sensors/Pod 20 Proprietary, 15 cable included Up to 115 from Base/Pod No N/A N/A N/A N/A N/A 4 Proprietary, 15 cable included Up to 115 from Base/Pod Yes Not Listed Not Listed Not Listed Not Listed Not Listed Not Listed Not Listed Not Listed Not Listed Yes Yes Yes Yes Yes Yes Yes Yes Optional, assign by user No No Yes (extra hardware required) No Yes Yes No Yes (with addiitonal software) No No No Yes (extra hardware required) Yes (extra hardware required) Yes Yes No Yes (with addiitonal software) No No No Yes (extra hardware required) Yes (extra hardware required) Yes Yes No Yes (with addiitonal software) No Yes Yes Yes Yes Yes No No No Yes No No No Yes No No No RIM-600 APC Netbotz/Wallbotz 500 APC NetBotz 420 APC NetBotz 320

**Sensor Pods can be connected through a separate USB hub. Camera Pods connect directly to the base unit.
All products quoted are subject to availability base on manufacturing capacity and shipping dates should be considered estimates only. While every effort has been made to ensure the accuracy of all information, CPI does not accept liability for any errors or omissions and reserves the right to change information and descriptions of listed services and products. 2006 Chatsworth Products Inc. All rights reserved. CPI and MegaFrame are registered trademarks of Chatsworth Products, Inc. All other trademarks belong to their respective companies. Form No. MKT-60020-346 NB 06/06.

APC Back-UPS AVR 500

Inspect/Place
IEC Power Cords (2) Users Manual UPS RS-232 Interface Cable Software Installation Sheet Safety Guide Warranty Registration Form PowerChute plus Software CD-ROM Notify the carrier if there is damage. Please fill out the Warranty Registration Form or fill out an online form at www.apcc.com, to obtain warranty coverage. Place the UPS: Provide 5 cm clearance on top and sides for adequate airflow around the unit.

Users Manual

Connect UPS to Power
990-2093 Revision 1 12/00
Connect Equipment to UPS Surge Protection Outlet (1)
Connect a printer, fax machine, or scanner to this white outlet. This outlet does not provide power during a power outage. This outlet is always On (when utility power is available) and is not controlled by the On/Off button.
Ensure the following items are inside the box:
Use the power cord that came with your computer to connect the UPS directly to the wall outlet. Do not power the UPS using a surge suppressor or power strip.
Use the supplied IEC cords to connect equipment to either Battery Backup or Surge Protection outlets.
Battery Backup Outlets (3)
Connect computer, monitor, and external drive to these black outlets. These outlets provide battery backup, EMI filtering, line conditioning, and surge protection. Battery power is automatically provided in case of power outage. Power (utility or battery) is not supplied to these outlets when the UPS is switched OFF. Battery Charging: The UPS battery charges whenever the UPS is connected to utility power and typically requires less than five (5) hours to charge fully. Operating runtime is reduced until the battery is fully charged.
Do not connect a printer to any Battery Backup outlet.

5 hours

Avoid direct sunlight. Avoid excessive heat. Avoid excessive humidity or liquids. Avoid excessive dust.
Do not connect a surge suppressor, power strip, or extension cord to the UPS.
Connect Fax/Phone/Modem Surge Protection (optional)
Switch On and Test the UPS
Connect phone cables (not provided) as shown at the right, to protect your fax, phone, and modem from phone line surges.
1. Press the On/Off button to switch the UPS On. 2. Switch On connected equipment.
After pressing the On/Off button, the following events will occur: The green On Line indicator will flash. The yellow On Battery indicator will light while a Self-Test is performed. When Self-Test has successfully completed, the green On Line indicator will be lit. The UPS performs a Self-Test automatically when switched On, and every two weeks of continuous operation.
Install File-Saving Software
Connect the RS-232 interface cable, supplied in the software kit, to the computer interface port on the rear panel of the UPS. Connect the other cable end to an unused serial port on the computer. Install the PowerChute plus software. Instructions for installation are defined in the software documentation included with the software CD-ROM.
UPS Indicators and Controls On Battery (yellow)
Circuit Breaker If an overload is severe, the circuit breaker may Utility power is outside accept- trip (the white resettable center plunger of the able limits. The battery is powering circuit breaker pops out). If the circuit breaker only the Battery Backup outlets. The expected trips: run-time for a typical personal computer (PC) is 19 minutes total. 1. Disconnect non-essential load equipment from the UPS to eliminate the overload. Momentary Tone - a two (2) second duration tone is sounded two 2. Press the center plunger of the circuit seconds after utility power loss has breaker back in to restart the UPS. occurred. The UPS will continue to run without an audible alarm until a low battery condition is reached (see below).
Software Shutdown Mode If power is outside acceptable limits, and the optional software is installed, the host computer signals the UPS to shutdown. In Shutdown Mode, the UPS disconnects power to the Battery Backup outlets to conserve battery capacity. The On Line and Overload indicators flash alternately for 20 seconds. When utility power is restored, the UPS returns to On Line operation.

On/Off Button

Press and release the On/Off button to supply power to the Battery Backup outlets. The UPS then performs a SelfTest. Press and release the button again to switch Off power to the Battery Backup outlets. Note: The Surge Protection outlet is powered whenever the UPS has utility power.

Cold Start

When the UPS is "Off" and there is no utility power, it is possible to power essential equipment connected to the Battery Backup outlets. Make sure that only the most necessary equipment is connected to the UPS at this time: 1. Press and hold the On/Off button until the UPS emits a sustained tone. 2. Release the On/Off button during the sustained tone, to start the UPS. 3. If the Overload indicator is lit, reset the UPS by pressing the On/Off button once to switch it Off and again to switch it back on. Complete what you need to do with the powered equipment before the UPS battery is fully discharged.
Continuous Beeping- the UPS is
near the end of its battery runtime. Promptly save your data and all applications. Shutdown the operating system. The UPS beeps continuously (1-2 minutes) until it shuts down from battery exhaustion or returns to On Line operation.

On Line (green)

The UPS is supplying conditioned utility power to the Battery Back-up outlets.

Replace Battery (red)

This indicator is lit whenever the automatic diagnostic test has determined the battery is near the end of it useful life. The battery should be replaced within two weeks (see Order Replacement Battery). Failure to replace the battery may result in insufficient runtime during a power outage.

Overload (red)

Power demand has exceeded the UPSs Capacity
Sustained Tone - this overload
alarm is sounded until one or more devices are disconnected from the Battery Backup outltets and is reset by switching the UPS Off and then On again.

Manual Shutdown

When the UPS is operating On Battery, perform the following to conserve battery charge: Save important working files. Exit all applications/operating system. Press the On/Off button on the UPS.
Order Replacement Battery
The Back-UPS AVR 500 replacement battery cartridge (RBCs) part number is RBC 2. Replacements can be ordered from local retailers, APC via telephone (requires a credit card), or the APC website (http://www.apcc.com).
Chirps for 1 Minute Every 5 Hours- this alarm is sounded whenever the battery has failed the automatic diagnostic test.
APC, PowerChute and Back-UPS are registered trademarks of American Power Conversion Corp.

Troubleshooting

To solve minor UPS installation problems, use the table below. To resolve complex UPS problems, consult the APC web site (http://www.apcc.com), or contact APC Technical Support. Symptom UPS will not switch On. Possible Cause UPS circuit breaker has tripped. Solution Reduce the power demand on the UPS by unplugging equipment and then reset the circuit breaker by pressing the plunger back in. Check that the UPS power plug is securely connected to the wall outlet. Disconnect the computer interface. If the UPS now works normally, check the interface cable and the attached computer. Reduce the power demand on the UPS by unplugging equipment from the UPS and then reset the circuit breaker by pushing the plunger back in. This is not a fault. The UPS is indicating that it is protecting the load during a momentary power loss. Unplug non-essential Battery Backup connected equipment. They can be plugged into the Surge Protection outlet. Charge the battery for five hours. The battery charges whenever the UPS is connected to utility power. Replace battery (see Order Replacement Battery). Batteries typically last 3-6 years, shorter if subjected to frequent power outages or elevated temperatures. Move PC and/or monitor to a Battery Backup outlet. The UPS will restart automatically when utility power returns. The UPS will return to normal operation when the power is restored and the battery has a sufficient charge. Replace battery (see Order Replacement Battery). Reduce the load on the UPS by unplugging equipment. Do not use the UPS. Switch the UPS Off and have it serviced. Do not use the UPS. Switch the UPS Off and have it serviced. Do not use the UPS. Switch the UPS Off and have it serviced.

Battery Replacement

Please read the cautions in the APC Safety Information Guide first.
Note: This procedure requires a coin or flat-blade screwdriver. Battery replacement is a safe procedure, isolated from electrical hazards. The replacement battery must match the specifications of RBC 2. The UPS may be left connected to utility power and the connected equipment left "On" during the procedure. Do not replace the battery when the UPS is On Battery (yellpw indicator is lit). Note: Once the battery is disconnected, the connected equipment is not protected from power outages. 1. Lay the UPS on its left side to permit access to the battery access door on the bottom of the UPS. Remove the two (2) screws that secure the battery access door to the chassis. Open the battery access door. Note: It may be necessary to pull the battery door slightly outward or toward the front of the unit in order to open the door fully. 2. Grasp the white tab attached to the battery and gently pull the battery out of the chassis. 3. Disconnect the two wires connecting the battery to the UPS. Loosen the wires by wiggling them while pulling straight back from the battery connector.
UPS is not connected to utility power. UPS will not switch On or Off. Computer interface problem.
UPS operates On Battery even though normal line voltage is thought to exist. Single beep.
UPS's circuit breaker tripped.

Normal UPS operation.

UPS does not provide expected back up time.
The UPS is excessively loaded. The UPSs battery is weak due to recent outage and has not had time to recharge. Battery requires replacement.
PC and/or Monitor is not powered during an outage. On Line and Overload indicators are flashing alternately. All indicators are Off and the UPS is not operating.
PC and/or monitor is plugged into the Surge Protection outlet. The UPS was shutdown by PowerChute plus software. The UPS is shutdown and the battery is discharged from an extended power outage. Weak battery. The UPS is overloaded. Internal UPS fault.
4. Connect the replacement battery in place of the old battery as follows: Red wire - to red terminal. Black wire - to black terminal. Note: Small sparks at the battery connections are normal during connection 5. Insert the replacement battery in the UPS. Carefully avoid pinching the wires. 6. Carefully close the battery compartment door and replace the screws. 7. Batteries must be recycled. Deliver the old battey to an appropriate recycling facility or ship it to APC in packaging from the replacement battery. See the information supplied with the new battery for more details.

The Replace Battery indicator is illuminated. The Overload indicator is illuminated or flashing. Overload and Replace Battery indicators are flashing. On Line and On Battery indicators are flashing. All indicators are flashing.
Internal UPS fault. Internal UPS fault.

UPS Storage

Before storing, the UPS should be connected to utility power for at least 4-5 hours. Disconnect the UPS from facility power, cover and store the UPS upright in a cool, dry location. During long-time storage, the battery should be charged in accordance with the below: Storage Temperature Recharge Frequency Every 6 Months Every 3 Months Charging Duration 10 Hours 10 Hours

Service

Note: If the UPS requires service, do not return it to the dealer. The following steps should be taken: 1. 2. 3. Consult the Troubleshooting section to eliminate common problems. Determine if the circuit breaker is tripped. If the circuit breaker is tripped, reset the breaker and determine if the problem still exists. If the problem persists, consult the APC Worldwide Web site (www.apcc.com) or call customer service. Record the model number of the UPS, the serial number, and the date purchased. Be prepared to troubleshoot the problem over the telephone with a technician. If this is not successful, the technician will issue a Return Merchandise Authorization Number (RMA#) and a shipping address. If the UPS is under warranty, repairs are free. If not, there is a repair charge. Pack the UPS in its original packaging. If the original packing is not available, ask customer service about obtaining a new set. Pack the UPS properly to avoid damage in transit. Note: Never use StyrofoamTM beads for packaging. Damage sustained in transit is not covered under warranty (insuring the package for full value is recommended). Note: Never use Styrofoam beads for packaging. Damage sustained in transit is not covered under warranty (insuring the package for full value is recommended). 5. Write the RMA# on the outside of the package. 6. Return the UPS by insured, prepaid carrier to the address provided by customer service.
5 to 86o F (-15 to 30o C) 86 to 113o F (30 to 45o C)

APC Contact Information

APC Web Site Technical Support India United States http://www.apcc.com http://support.apcc.com (401) 789-5735 (fax) (401) 789-3710

Specifications

Expected runtime for a Typical PC (110 Watts) Acceptable Input Voltage Input Voltage Range for On Line Operation Maximum Load On Battery Output Voltage On Battery Output Frequency On Battery Waveshape Output Over Current Protection Typical Battery Life Operating Temperature Storage Temperature Operating and Storage Relative Humidity UPS Size (H x W x D) UPS Weight Shipping Weight 19 Minutes (For more accurate runtime information, consult http://www.apcc.com/sizing) 0 - 320 VAC, Single Phase 160 - 120 VAC 500 VA, 300 W 230 VAC + 8% of nominal input voltage 50 Hz - unless synchronized to utility during deep brownout. Stepped sine-wave Overcurrent and short circuit protected, latching shutdown on overload 3 to 6 years, depending on number of discharge cycles and ambient temperature 0 to 40o C (32 - 104o F) -15 to 45o C (5 - 113o F) 0 to 95%, non-condensing 15.0 x 8.9 x 35.6 cm (5.9" x 3.5" x 14.0") 7.0 kg (15.43 lbs.) 8.2 kg (18.08 lbs.)

Warranty

The standard warranty is 2 years from date of purchase. APC's standard procedure is to replace the original unit with a factory reconditioned unit. APC will ship out the replacement unit once the defective unit has been received by the repair department or cross ship upon the receipt of a valid credit card number. The customer pays for the shipping to APC and APC pays ground freight transportation costs back to the customer. Customers who must have the original unit back due to assigned asset tags and set depreciation schedules must declare such a need at first contact with APC Customer Service.
Copyright 2000 American Power Conversion 132 Fairgrounds Rd West Kingston, RI 02892 USA Toll free: (800) 800-4APC Phone: (401) 789-5735 Fax: (401) 789-3710