For more information about the battery, see the Dell Technology Guide on your computer or at support.dell.com.

Wireless Switch

Use the wireless switch to locate networks or to enable or disable wireless network devices. For more information about the wireless switch, see the Dell Technology Guide on your computer or at support.dell.com. For information about connecting to the Internet, see "Connecting to the Internet" on page 17.

Setting Up Your Computer

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage. NOTICE: When you disconnect the AC adapter cable from the computer, grasp the connector, not the cable itself, and pull firmly but gently to avoid damaging the cable. When you wrap the AC adapter cable, ensure that you follow the angle of the connector on the AC adapter to avoid damaging the cable. NOTE: Some devices may not be included if you did not order them. 1 Connect the AC adapter to the AC adapter connector on the computer and to the electrical outlet.
2 Connect the network cable, if applicable.
3 Connect USB devices, such as a mouse or keyboard, if applicable.
4 Connect IEEE 1394 devices, such as a DVD player, if applicable.
5 Open the computer display and press the power button to turn on the computer.
NOTE: It is recommended that you turn on and shut down your computer at
least once before you install any cards or connect the computer to a docking device or other external device, such as a printer.
6 Connect to the Internet, if applicable. See "Connecting to the Internet" on page 17 for more information.
5 Internet service wireless router laptop computer with wireless network card 1 cable or DSL modem laptop computer with network adapter 2 3
Connecting to the Internet
To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). If you are using a dial-up connection, connect a telephone line to the modem connector on your computer and to the telephone wall connector before you set up your Internet connection. If you are using a DSL or cable/satellite modem connection, contact your ISP or cellular phone service for setup instructions.

NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start Help and Support and select the option to view information about your computer.
Processor Processor type Dell Vostro 1310, 1510, and 1710: Intel Core2 Duo (1.42.6 GHz) Intel Celeron (1.82.0 GHz) L2 cache Vostro 1310, 1510, and 1710: 2 MB, 3 MB, 4MB, or 6 MB (Intel Core 2 Duo) 1 MB (Intel Celeron) Front-side bus frequency Vostro 1310, 1510, and 1710: 533 MHz or 800 MHz System Information Chipset Vostro 1310, 1510, and 1710: Intel GM965 Express chipset for integrated graphics Data bus width DRAM bus width Processor address bus width Flash EPROM ExpressCard 64 bit Vostro 1310, 1510, and 1710: dual channel 64-bit bus 32 bit 1 MB
NOTE: The ExpressCard slot is designed only for ExpressCards. It does NOT support
PC Cards. ExpressCard controller integrated
ExpressCard (continued) ExpressCard connector Cards supported ExpressCard connector size 8-in-1 Memory Card Reader 8-in-1 memory card controller 8-in-1 memory card connector Cards supported O2MICRO OZ129 8-in-1 combo card connector Secure Digital (SD) SDIO MultiMediaCard (MMC) Memory Stick Memory Stick Pro xD-Picture Card Hi Speed-SD Hi Density-SD Memory Memory module connector Memory module capacity Memory type Minimum memory Maximum memory 2 DIMM slots 512 MB, 1 GB, or 2 GB DDRMHz 512 MB 4 GB 54-mm ExpressCard slot (supports both USB- and PCIe-based interfaces) ExpressCard/54 (54 mm) (2.126 inches) 54 mm (2.126 inches)
NOTE: In order to take advantage of the dual-channel bandwidth capability, both memory slots must be populated. NOTE: The available memory displayed does not reflect the complete maximum memory installed because some memory is reserved for system files.
Ports and Connectors Audio IEEE 1394a Mini-Card support (internal expansion slots) microphone connector, stereo headphone/speakers connector 4-pin connector Vostro 1310, 1510, and 1710: one Mini-Card slot one dedicated Mini-Card slot for WLAN one USB-based daughter card with Bluetooth wireless technology (Dell Wireless 360) Network adapter USB RJ-45 port Vostro 1310 and 1510: four USB ports Vostro 1710: six USB ports Video Communications Modem Network adapter supports external USB modem Vostro 1310, 1510, and 1710: 10/100/1000 Ethernet LAN on system board Wireless internal support for PCI-e Mini-Card WLAN and card with Bluetooth V2.0 wireless technology 15-pin VGA video connector

NOTE: Optional video controller upgrades are available for your computer subject to availability at the time of purchase.
Video type Vostro 1310, 1510, and 1710 integrated: integrated on system board discrete video card
Video (continued) Video controller Vostro 1310 and 1510 discrete: NVIDIA GeForce 8400M GS, 64 bit Vostro 1710 discrete: NVIDIA GeForce 8600M GS, 128 bit Video memory Vostro 1310, 1510, and 1710 integrated: up to 256 MB of shared memory Vostro 1310 discrete: 128 MB Vostro 1510 discrete: 256 MB Vostro 1710 discrete: 256 MB LCD interface Audio Audio type Audio codec Stereo conversion Interfaces: Internal External Speaker Azalia microphone-in connector, stereo headphone/speakers connector Vostro 1310: one 4-ohm speaker Vostro 1510 and 1710: two 4-ohm speakers Internal speaker amplifier Volume controls 2W program menus, media controls high-definition audio (HDA) Realtek ALC268 24-bit (analog-to-digital and digital-toanalog) LVDS
Display Type (active-matrix TFT) WXGA anti-glare (Vostro 1310 and 1510) WXGA TrueLife (Vostro 1310) WXGA+ anti-glare (Vostro 1510 and 1710) WXGA+ TrueLife (Vostro 1510) WUXGA TrueLife (Vostro 1510 and 1710) Dimensions: Height Vostro 1310: 178.8 mm (7.03 inches) Vostro 1510: 208.9 mm (8.224 inches) Vostro 1710: 245.0 mm (9.64 inches) Width Vostro 1310: 286 mm (11.26 inches) Vostro 1510: 333.1 mm (13.114 inches) Vostro 1710: 383.0 mm (15.0 inches) Diagonal Vostro 1310: 339.5 mm (13.366 inches) Vostro 1510: 393.2 mm (15.48 inches) Vostro 1710: 431.71 mm (17.0 inches) Maximum resolutions: WXGA WXGA anti-glare WXGA with TrueLife 1280 x 800 (Vostro 1310 and 1510) 1280 x 800 (Vostro 1510 and 1710) 1280 x 800 (Vostro 1310 and 1510)
Display (continued) WXGA+ anti-glare WXGA+ with TrueLife WSXGA with TrueLife WUXGA with TrueLife Refresh rate Operating angle Horizontal viewing angle Controls 1440 x 900 (Vostro 1510 and 1710) 1440 x 900 (Vostro 1510 and 1710) 1680 x 1050 (Vostro 1510) 1920 x 1200 (Vostro 1510 and 1710) 60 Hz 0 (closed) to (WXGA) 40 (WXGA with TrueLife) Brightness can be controlled through keyboard shortcuts.
Keyboard Number of keys Vostro 1310 and Vostro 1510: 84 (U.S./Canada); 85 (Europe); 88 (Japan) Vostro 1710: 105 (U.S./Chinese); 106 (Europe/Brazil); 109 (Japan) Layout Size: Standard Maximum full sized Vostro 1310 and Vostro 1510: 283.1 mm x 118.9 mm x 5.2 mm (11.146 x 4.681 x 0.205 inches) Vostro 1710: 359.4 mm x 118.9 mm x 5.2 mm (14.15 x 4.681 x 0.205 inches) QWERTY/AZERTY/Kanji
Touch Pad X/Y position resolution (graphics table mode) Size: Width Vostro 1310: 63 mm (2.480 inches) Vostro 1510 and 1710: 73.7 mm (2.902 inches) Height Vostro 1310: 37 mm (1.457 inches) Vostro 1510 and 1710: 43.1 mm (1.697 inches) Battery Type Vostro 1310: 4-cell "smart" lithium ion 6-cell "smart" lithium ion or 6-cell smart lithium polymer 9-cell "smart" lithium ion Vostro 1510: 6-cell "smart" lithium ion or 6-cell smart lithium polymer 9-cell "smart" lithium ion Vostro 1710: 6-cell "smart" lithium ion 8-cell "smart" lithium ion 240 cpi

Troubleshooting

CAUTION: To guard against the likelihood of electric shock, laceration by moving fan blades, or other expected injuries, always unplug your computer from the electrical outlet before opening the cover. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer.

Power Lights

The two-color power-button light located on the front of the computer illuminates and blinks or remains solid to indicate different states: If the power light is off, the computer is either turned off or is not receiving power. If the power light is steady blue and the computer is not responding, ensure that the display is connected and powered on. If the power light is blinking blue, the computer is in standby mode. Press a key on the keyboard, move the mouse, or press the power button to resume normal operation. If the power light is blinking amber, the computer is receiving electrical power, a device such as a memory module or graphics card might be malfunctioning or incorrectly installed. If the power light is steady amber, there may be a power problem or an internal device malfunction.

Beep Codes

Your computer might emit a series of beeps during start-up if the monitor cannot display errors or problems. This series of beeps, called a beep code, identifies a problem. One possible beep code consists of repetitive three short beeps. This beep code tells you that the computer encountered a possible motherboard failure.
If your computer beeps during start-up: 1 Write down the beep code. 2 Run the Dell Diagnostics to identify a more serious cause (see "Dell Diagnostics" on page 42).
Code Description (repetitive short beeps) 1 Suggested Remedy
BIOS checksum Contact Dell. failure. Possible motherboard failure. No memory modules are detected
1 If you have two or more memory modules
installed, remove the modules, reinstall one module (see your Service Manual at support.dell.com), and then restart the computer. If the computer starts normally, reinstall an additional module. Continue until you have identified a faulty module or reinstalled all modules without error. 2 If available, install good memory of the same type into your computer see your Service Manual at support.dell.com). 3 If the problem persists, contact Dell. Contact Dell.

T I M E - O F - D A Y C L O C K L O S T P O W E R System configuration settings are corrupted. Connect your computer to an electrical outlet to charge the battery. If the problem persists, try to restore the data by entering the system setup program, then immediately exit the program (see your Service Manual at support.dell.com). If the message reappears, contact Dell (see "Contacting Dell" on page 69). T I M E - O F - D A Y C L O C K S T O P P E D The reserve battery that supports the system configuration settings may require recharging. Connect your computer to an electrical outlet to charge the battery. If the problem persists, contact Dell (see "Contacting Dell" on page 69). T I M E - O F - D A Y N O T S E T - P L E A S E R U N T H E S YS T E M S E T U P P R O G R A M The time or date stored in the system setup program does not match the system clock. Correct the settings for the Date and Time options. See your Service Manual at support.dell.com for more information. T I M E R C H I P C O U N T E R 2 F A I L E D A chip on the system board may be malfunctioning. Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 42). U N E X P E C T E D I N T E R R U P T I N P R O T E C T E D M O D E The keyboard controller may be malfunctioning, or a memory module may be loose. Run the System Memory tests and the Keyboard Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page 42).

X:\ IS NOT ACCESSIBLE.

T H E D E V I C E I S N O T R E A D Y Insert a disk into the

drive and try again.

W A R N I N G : B A T T E R Y I S C R I T I C A L L Y L O W The battery is running out of charge. Replace the battery, or connect the computer to an electrical outlet; otherwise, activate hibernate mode or shut down the computer.

Dell Diagnostics

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer.
When to Use the Dell Diagnostics
If you experience a problem with your computer, perform the checks in Lockups and Software Problems (see "Lockups and Software Problems" on page 47) and run the Dell Diagnostics before you contact Dell for technical assistance. 42

It is recommended that you print these procedures before you begin. NOTICE: The Dell Diagnostics works only on Dell computers. NOTE: The Drivers and Utilities media is optional and may not ship with your

computer.

See your Service Manual at support.dell.com to review your computers configuration information, and ensure that the device that you want to test displays in the system setup program and is active. Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities media.
Starting the Dell Diagnostics From Your Hard Drive
NOTE: If your computer cannot display a screen image, see "Contacting Dell" on

page 69.

1 Ensure that the computer is connected to an electrical outlet that is known to be working properly. 2 Turn on (or restart) your computer. 3 When the DELL logo appears, press <F12> immediately. Select Diagnostics from the start menu and press <Enter>. NOTE: If you wait too long and the operating system logo appears, continue to
wait until you see the Microsoft Windows desktop, and then shut down your computer and try again.
NOTE: If you see a message stating that no diagnostics utility partition has
been found, run the Dell Diagnostics from the Drivers and Utilities media.
4 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive, and follow the instructions on the screen.
Starting the Dell Diagnostics From the Drivers and Utilities Media
1 Insert the Drivers and Utilities media. 2 Shut down and restart the computer. When the DELL logo appears, press <F12> immediately. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop; then, shut down your computer and try again. NOTE: The next steps change the boot sequence for one time only. On the
next start-up, the computer starts according to the devices specified in the system setup program.
3 When the boot device list appears, highlight CD/DVD/CD-RW and press <Enter>. 4 Select the Boot from CD-ROM option from the menu that appears and press <Enter>. 5 Type 1 to start the CD menu and press <Enter> to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version that is appropriate for your computer. 7 When the Dell Diagnostics Main Menu appears, select the test that you want to run, and follow the instructions on the screen.

Solving Problems

Follow these tips when troubleshooting your computer: If you added or removed a part before the problem started, review the installation procedures and ensure that the part is correctly installed (see your Service Manual at support.dell.com). If a device does not work, ensure that the device is properly connected. If an error message appears on the screen, write down the exact message. This message may help support personnel to diagnose and fix the problem(s). If an error message occurs in a program, see the program documentation. NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell computer to the Windows Classic view. 44
CAUTION: Before you begin any of the procedures in this section, follow the safety information that shipped with your computer.
I F T H E P O W E R L I G H T I S O F F The computer is either turned off or is not
receiving power. Reseat the power cable in the power connector on the back of the computer and the electrical outlet. Bypass power strips, power extension cables, and other power protection devices to verify that the computer turns on properly. Ensure that any power strips being used are plugged into an electrical outlet and are turned on. Ensure that the electrical outlet is working by testing it with another device, such as a lamp. Ensure that the main power cable and front panel cable are securely connected to the system board (see your Service Manual at support.dell.com). Ensure that the display is connected and powered on. If the display is connected and powered on, see "Beep Codes" on page 35.
IF THE POWER LIGHT IS BLUE AND THE COMPUTER IS NOT RESPONDING
I F T H E P O W E R L I G H T I S B L I N K I N G B L U E The computer is in standby mode. Press a key on the keyboard, move the mouse, or press the power button to resume normal operation. I F T H E P O W E R L I G H T I S B L I N K I N G A M B E R The computer is receiving electrical power, a device might be malfunctioning or incorrectly installed.
Remove and then reinstall all memory modules (see your Service Manual at support.dell.com). Remove and then reinstall any expansion cards, including graphics cards (see your Service Manual at support.dell.com).

I F T H E P O W E R L I G H T I S S T E A D Y A M B E R There is a power problem, a device may be malfunctioning or incorrectly installed.
Ensure that the processor power cable is securely connected to the system board power connector (see your Service Manual at support.dell.com).
Ensure that the main power cable and the front panel cable are securely connected to the system board connector (see your Service Manual at support.dell.com). Power, keyboard, and mouse extension cables Too many devices connected to the same power strip Multiple power strips connected to the same electrical outlet
E L I M I N A T E I N T E R F E R E N C E Some possible causes of interference are:
IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE
Save and close any open files and exit any open programs you are not using to see if that resolves the problem. See the software documentation for minimum memory requirements. If necessary, install additional memory (see your Service Manual at support.dell.com). Reseat the memory modules (see your Service Manual at support.dell.com) to ensure that your computer is successfully communicating with the memory. Run the Dell Diagnostics (see "Dell Diagnostics" on page 42). Reseat the memory modules (see your Service Manual at support.dell.com) to ensure that your computer is successfully communicating with the memory. Ensure that you are following the memory installation guidelines (see your Service Manual at support.dell.com). Ensure that the memory you are using is supported by your computer. For more information about the type of memory supported by your computer, see "Memory" on page 24. Run the Dell Diagnostics (see "Dell Diagnostics" on page 42).
IF YOU EXPERIENCE OTHER MEMORY PROBLEMS
Lockups and Software Problems
The computer does not start up
ENSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE COMPUTER AND TO

THE ELECTRICAL OUTLET

The computer stops responding
NOTICE: You may lose data if you are unable to perform an operating system shutdown.
TU R N T H E C O M P U T E R O F F If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds (until the computer turns off), and then restart your computer.
A program stops responding

END THE PROGRAM

3 When the InstallShield Wizard Complete window appears, remove the Drivers and Utilities media and click Finish to restart the computer. 4 When you see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. NOTE: The Drivers and Utilities program displays drivers only for hardware
that came installed in your computer. If you installed additional hardware, the drivers for the new hardware might not be displayed. If those drivers are not displayed, exit the Drivers and Utilities program. For drivers information, see the documentation that came with the device.
A message stating that the Resource media is detecting hardware in your computer appears. The drivers that are used by your computer are automatically displayed in the My DriversThe ResourceCD has identified these components in your system window. 6 Click the driver that you want to reinstall and follow the instructions on the screen. If a particular driver is not listed, then that driver is not required by your operating system.
Manually Reinstalling Drivers
After extracting the driver files to your hard drive as described in the previous section: 1 Click the Windows Vista Start button 2 Click Properties Device Manager. NOTE: The User Account Control window may appear. If you are an
3 Double-click the type of device for which you are installing the driver (for example, Audio or Video). 4 Double-click the name of the device for which you are installing the driver. 5 Click the Driver tab Update Driver Browse my computer for driver software.
6 Click Browse and browse to the location to which you previously copied the driver files. 7 When the name of the appropriate driver appears, click the name of the driver OK Next. 8 Click Finish and restart your computer.
Restoring Your Operating System
You can restore your operating system in the following ways: Microsoft Windows System Restore returns your computer to an earlier operating state without affecting data files. Use System Restore as the first solution for restoring your operating system and preserving data files. Dell PC Restore by Symantec (available in Windows XP) and Dell Factory Image Restore (available in Windows Vista) returns your hard drive to the operating state it was in when you purchased the computer. Both permanently delete all data on the hard drive and remove any programs installed after you received the computer. Use Dell PC Restore or Dell Factory Image Restore only if System Restore did not resolve your operating system problem. If you received an Operating System disc with your computer, you can use it to restore your operating system. However, using the Operating System disc also deletes all data on the hard drive. Use the disc only if System Restore did not resolve your operating system problem.

Using Dell PC Restore and Dell Factory Image Restore
NOTICE: Using Dell PC Restore or Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer. If possible, back up the data before using these options. Use PC Restore or Dell Factory Image Restore only if System Restore did not resolve your operating system problem. NOTE: Dell PC Restore by Symantec and Dell Factory Image Restore may not be available in certain countries or on certain computers. Use Dell PC Restore (Windows XP) or Dell Factory Image Restore (Windows Vista) only as the last method to restore your operating system. These options restore your hard drive to the operating state it was in when you purchased the computer. Any programs or files added since you received your computerincluding data filesare permanently deleted from the hard drive. Data files include documents, spreadsheets, e-mail messages, digital photos, music files, and so on. If possible, back up all data before using PC Restore or Factory Image Restore.
Windows XP: Dell PC Restore
Using PC Restore: 1 Turn on the computer. During the boot process, a blue bar with www.dell.com appears at the top of the screen. 2 Immediately upon seeing the blue bar, press <Ctrl><F11>. If you do not press <Ctrl><F11> in time, let the computer finish starting, and then restart the computer again. NOTICE: If you do not want to proceed with PC Restore, click Reboot. 3 Click Restore and click Confirm. The restore process takes approximately 6 to 10 minutes to complete. 4 When prompted, click Finish to restart the computer. NOTE: Do not manually shut down the computer. Click Finish and let the
computer completely restart.
5 When prompted, click Yes. The computer restarts. Because the computer is restored to its original operating state, the screens that appear, such as the End User License Agreement, are the same ones that appeared the first time the computer was turned on. 6 Click Next. The System Restore screen appears and the computer restarts. 7 After the computer restarts, click OK.

Removing PC Restore: NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from your computer. After you have removed Dell PC Restore, you will not be able to use it to restore your computer operating system. Dell PC Restore enables you to restore your hard drive to the operating state it was in when you purchased your computer. It is recommended that you do not remove PC Restore from your computer, even to gain additional hard drive space. If you remove PC Restore from the hard drive, you cannot ever recall it, and you will never be able to use PC Restore to return your computer operating system to its original state. 1 Log on to the computer as a local administrator. 2 In Microsoft Windows Explorer, go to c:\dell\utilities\DSR. 3 Double-click the filename DSRIRRemv2.exe. NOTE: If you do not log on as a local administrator, a message appears
stating that you that you must log on as administrator. Click Quit, and then log on as a local administrator.
NOTE: If the partition for PC Restore does not exist on your computer hard
drive, a message appears stating that the partition was not found. Click Quit; there is no partition to delete.
4 Click OK to remove the PC Restore partition on the hard drive. 5 Click Yes when a confirmation message appears. The PC Restore partition is deleted and the newly available disk space is added to the free space allocation on the hard drive. 6 Right-click Local Disk (C) in Windows Explorer, click Properties, and verify that the additional disk space is available as indicated by the increased value for Free Space. 7 Click Finish to close the PC Restore Removal window and restart the computer.
Windows Vista: Dell Factory Image Restore
1 Turn on the computer. When the Dell logo appears, press <F8> several times to access the Vista Advanced Boot Options Window. 2 Select Repair Your Computer. The System Recovery Options window appears. 58
3 Select a keyboard layout and click Next. 4 To access the recovery options, log on as a local user. To access the command prompt, type administrator in the User name field, then click OK. 5 Click Dell Factory Image Restore. NOTE: Depending upon your configuration, you may need to select Dell
Factory Tools, then Dell Factory Image Restore.
The Dell Factory Image Restore welcome screen appears. 6 Click Next. The Confirm Data Deletion screen appears. NOTICE: If you do not want to proceed with Factory Image Restore, click Cancel. 7 Click the checkbox to confirm that you want to continue reformatting the hard drive and restoring the system software to the factory condition, then click Next. The restore process begins and may take five or more minutes to complete. A message appears when the operating system and factory-installed applications have been restored to factory condition. 8 Click Finish to restart the computer.

Use the Service Tag to identify your computer when you use The Service Tag/Express Service Code is support.dell.com or contact support. located on your computer. Enter the Express Service Code to direct your call when contacting support Drivers and Utilities Media A diagnostic program for your computer The Drivers and Utilities media is a CD Drivers for your computer or DVD that may have shipped with your NOTE: Drivers and documentation updates computer. can be found at support.dell.com. Notebook System Software (NSS) Readme files
NOTE: Readme files may be included on
your media to provide last-minute updates about technical changes to your computer or advanced technical-reference material for technicians or experienced users. Operating System Media The Operating System media is a CD or DVD that may have shipped with your computer. Reinstall your operating system.
Document/Media/Label Safety, Regulatory, Warranty, and Support Documentation This type of information may have shipped with your computer or is available online.
Contents Warranty information Terms and Conditions (U.S. only) Safety instructions Regulatory information Ergonomics information End User License Agreement
Service Manual The Service Manual for your computer can be found at support.dell.com. Dell Technology Guide
How to remove and replace parts How to configure system settings How to troubleshoot and solve problems About your operating system
The Dell Technology Guide is available on Using and maintaining peripherals your computer and at support.dell.com. Understanding technologies such as RAID, Internet, Bluetooth wireless technology, e-mail, and so on. Microsoft Windows License Label Your Microsoft Windows License is located on your computer. Provides your operating system product key.

Getting Help

Obtaining Assistance
CAUTION: If you need to remove the computer cover, first disconnect the computer power and modem cables from all electrical outlets. If you experience a problem with your computer, you can complete the following steps to diagnose and troubleshoot the problem: 1 See "Solving Problems" on page 44 for information and procedures that pertain to the problem your computer is experiencing. 2 See "Dell Diagnostics" on page 42 for procedures on how to run Dell Diagnostics. 3 Fill out the "Diagnostics Checklist" on page 68. 4 Use Dell's extensive suite of online services available at Dell Support (support.dell.com) for help with installation and troubleshooting procedures. See "Online Services" on page 64 for a more extensive list of Dell Support online. 5 If the preceding steps have not resolved the problem, see "Contacting Dell" on page 69. NOTE: Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures. NOTE: Dell's Express Service Code system may not be available in all countries. When prompted by Dell's automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions.

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Dell Vostro 1310, 1510, 1710, and 2510 Setup and Quick Reference Guide
This guide provides a features overview, specifications, and quick setup, software, and troubleshooting information for your computer. For more information about your operating system, devices, and technologies, see the Dell Technology Guide at support.dell.com
Models PP36S, PP36L, and PP36X
w w w. d e l l. c o m | s u p p o r t. d e l l. c o m
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Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury,

or death.

If you purchased a Dell n Series computer, any references in this document to Microsoft Windows operating systems are not applicable.
Macrovision Product Notice
This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of this copyright protection technology must be authorized by Macrovision, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision. Reverse engineering or disassembly is prohibited.

____________________

Information in this document is subject to change without notice. 2008 Dell Inc. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, DellConnect, and Vostro are trademarks of Dell Inc.; Intel and Celeron are registered trademarks and Core is a trademark of Intel Corporation in the U.S. and other countries; Microsoft, Windows, Windows Vista, and the Windows Vista start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Bluetooth is a registered trademark of Bluetooth SIG Inc. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

June 2008

P/N T607F

Rev. A01

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Contents

About Your Computer.

Front View Back View

Battery Removal

Wireless Switch.

Setting Up Your Computer.

Quick Setup

Connecting to the Internet.
Setting Up Your Internet Connection.
Transferring Information to a New Computer.
Microsoft Windows Vista. Microsoft Windows XP Operating System.

Specifications

Troubleshooting.
Tools Power Lights Beep Codes.
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Error Messages. Dell Diagnostics. Solving Problems

Power Problems

Memory Problems
Lockups and Software Problems. Dell Technical Update Service Dell Support Utility

Reinstalling Software

Drivers Identifying Drivers
Reinstalling Drivers and Utilities Restoring Your Operating System
Using Microsoft Windows System Restore. Using Dell Factory Image Restore Using the Operating System Media. Using the Operating System Media.
Finding Information Getting Help.
Obtaining Assistance DellConnect.
Technical Support and Customer Service Online Services.

AutoTech Service.

Automated Order-Status Service.
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Problems With Your Order. Product Information
Returning Items for Warranty Repair or Credit Before You Call Contacting Dell
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About Your Computer

Front View
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display device status lights media controls (volume, forward, reverse, stop, play, eject) security cable slot USB connectors (2)
power button keyboard status lights keyboard
optical device/media bay IEEE 1394 connector touch pad 8-in-1 card reader slot power and battery charge lights
11 fingerprint reader (optional) 13 touch pad buttons (2) 15 audio connectors (2)

NOTE: It is recommended that you turn on and shut down your computer at
least once before you install any cards or connect the computer to a docking device or other external device, such as a printer.
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6 Connect to the Internet (optional). See "Connecting to the Internet" on page 13 for more information.
5 Internet service wireless router laptop computer with wireless network card 1 cable or DSL modem laptop computer with network adapter 2 3
Connecting to the Internet
NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). If you are using a dial-up connection, connect a telephone line to the modem connector on your computer and to the telephone wall connector before you set up your Internet connection. If you are using a DSL or cable/satellite modem connection, contact your ISP or cellular phone service for setup instructions.
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Setting Up Your Internet Connection
To set up an Internet connection with a desktop shortcut provided by your ISP: 1 Save and close any open files, and exit any open programs. 2 Double-click the ISP icon on the Microsoft Windows desktop. 3 Follow the instructions on the screen to complete the setup. If you do not have an ISP icon on your desktop or if you want to set up an Internet connection with a different ISP perform the steps in the appropriate , section below. NOTE: If you cannot connect to the Internet, see the Dell Technology Guide. If you have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try connecting again later. NOTE: Have your ISP information ready. If you do not have an ISP, consult the Connect to the Internet wizard.
Microsoft Windows XP Operating System
1 Save and close any open files, and exit any open programs. 2 Click StartInternet ExplorerConnect to the Internet. 3 In the next window, click the appropriate option: If you do not have an ISP, click Choose from a list of Internet service providers (ISPs). If you have already obtained setup information from your ISP but you did not receive a setup CD, click Set up my connection manually. If you have a setup CD, click Use the CD I got from an ISP.

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6 On the What do you want to transfer? screen, select the items you want to transfer and click Next. After the information has been copied, the Completing the Collection Phase screen appears. 7 Click Finish. To transfer data to the new computer: 1 On the Now go to your old computer screen on the new computer, click Next. 2 On the Where are the files and settings? screen, select the method you chose for transferring your settings and files and click Next. The wizard reads the collected files and settings and applies them to your new computer. When all of the settings and files have been applied, the Finished screen appears. 3 Click Finished and restart the new computer.
Running the Files and Settings Transfer Wizard Without the Operating System Media
To run the Files and Settings Transfer Wizard without the Operating System media, you must create a wizard disk that will allow you to create a backup image file to removable media. To create a wizard disk, use your new computer with Windows XP and perform the following steps: 1 Open the Files and Settings Transfer Wizard: click StartAll Programs AccessoriesSystem ToolsFiles and Settings Transfer Wizard. 2 When the Files and Settings Transfer Wizard welcome screen appears, click Next. 3 On the Which computer is this? screen, click New ComputerNext. 4 On the Do you have a Windows XP CD? screen, click I want to create a Wizard Disk in the following driveNext. 5 Insert the removable media, such as a writable CD, and click OK.
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6 When the disk creation completes and the Now go to your old computer message appears, do not click Next. 7 Go to the old computer. To copy data from the old computer: 1 On the old computer, insert the wizard disk, and click StartRun. 2 In the Open field on the Run window, browse to the path for fastwiz (on the appropriate removable media) and click OK. 3 On the Files and Settings Transfer Wizard welcome screen, click Next. 4 On the Which computer is this? screen, click Old ComputerNext. 5 On the Select a transfer method screen, click the transfer method you prefer. 6 On the What do you want to transfer? screen, select the items you want to transfer and click Next. After the information has been copied, the Completing the Collection Phase screen appears. 7 Click Finish. To transfer data to the new computer: 1 On the Now go to your old computer screen on the new computer, click Next. 2 On the Where are the files and settings? screen, select the method you chose for transferring your settings and files and click Next. Follow the instructions on the screen. The wizard reads the collected files and settings and applies them to your new computer. When all of the settings and files have been applied, the Finished screen appears. 3 Click Finished and restart the new computer. NOTE: For more information about this procedure, search support.dell.com for document #154781 (What Are The Different Methods To Transfer Files From My Old Computer To My New Dell Computer Using the Microsoft Windows XP Operating System?). NOTE: Access to the Dell Knowledge Base document may not be available in certain countries.

NOTE: Optional video controller upgrades are available for your computer subject to availability at the time of purchase.
Video type Vostro 1310, 1510, and 1710 integrated: integrated on system board discrete video card Video controller Vostro 1310, 1510, and 2510 discrete: NVIDIA GeForce 8400M GS, 64 bit Vostro 1710 discrete: NVIDIA GeForce 8600M GS, 128 bit Video memory Vostro 1310, 1510, and 1710 integrated: up to 256 MB of shared memory Vostro 1310 discrete: 128 MB Vostro 1510 and Vostro 2510 discrete: 256 MB Vostro 1710 discrete: 256 MB LCD interface LVDS
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Audio Audio type Audio codec Stereo conversion Interfaces: Internal External Speaker Azalia microphone-in connector, stereo headphone/speakers connector Vostro 1310: one 2-ohm speaker Vostro 1510, 1710, and 2510: two 2-ohm speakers Internal speaker amplifier Volume controls Display Type (active-matrix TFT) WXGA anti-glare (Vostro 1310 and 1510) WXGA TrueLife (Vostro 1310) WXGA+ anti-glare (Vostro 1510 and 1710) WXGA+ TrueLife (Vostro 1510 and Vostro 2510) WUXGA TrueLife (Vostro 1510 and 1710) Dimensions: Height Vostro 1310: 178.8 mm (7.03 inches) Vostro 1510 and Vostro 2510: 208.9 mm (8.224 inches) Vostro 1710: 245.0 mm (9.64 inches) 2W program menus, media controls high-definition audio (HDA) Realtek ALC268 24-bit (analog-to-digital and digital-to-analog)
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Display (continued) Width Vostro 1310: 286 mm (11.26 inches) Vostro 1510 and Vostro 2510: 333.1 mm (13.114 inches) Vostro 1710: 383.0 mm (15.0 inches) Diagonal Vostro 1310: 339.5 mm (13.366 inches) Vostro 1510 and Vostro 2510: 393.2 mm (15.48 inches) Vostro 1710: 431.71 mm (17.0 inches) Maximum resolutions: WXGA WXGA anti-glare WXGA with TrueLife WXGA+ anti-glare WXGA+ with TrueLife WSXGA+ with TrueLife WUXGA with TrueLife Refresh rate Operating angle Horizontal viewing angle Controls 1280 x 800 (Vostro 1310 and 1510) 1280 x 800 (Vostro 1510 and 1710) 1280 x 800 (Vostro 1310 and 1510) 1440 x 900 (Vostro 1510 and 1710) 1440 x 900 (Vostro 1510, 1710 and 2510) 1680 x 1050 (Vostro 1510) 1920 x 1200 (Vostro 1510 and 1710) 60 Hz 0 (closed) to (WXGA) 40 (WXGA with TrueLife) Brightness can be controlled through keyboard shortcuts.
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Keyboard Number of keys Vostro 1310, Vostro 1510, and Vostro 2510: 84 (U.S./Canada); 85 (Europe); 88 (Japan) Vostro 1710: 105 (U.S./Chinese); 106 (Europe/Brazil); 109 (Japan) Layout Size: Standard Maximum full sized Vostro 1310, Vostro 1510, and Vostro 2510: 283.1 mm x 118.9 mm x 5.2 mm (11.146 x 4.681 x 0.205 inches) Vostro 1710: 359.4 mm x 118.9 mm x 5.2 mm (14.15 x 4.681 x 0.205 inches) Touch Pad X/Y position resolution (graphics table mode) Size: Width Vostro 1310: 63 mm (2.480 inches) Vostro 1510, 1710, and Vostro 2510: 73.7 mm (2.902 inches) Height Vostro 1310: 37 mm (1.457 inches) Vostro 1510, 1710, and Vostro 2510: 43.1 mm (1.697 inches) 240 cpi QWERTY/AZERTY/Kanji

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H A R D - D I S K D R I V E F A I L U R E The hard drive does not respond to commands from the computer. Shut down the computer, remove the hard drive (see your Service Manual at support.dell.com), and boot the computer from a CD. Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 38). H A R D - D I S K D R I V E R E A D F A I L U R E The hard drive may be defective. Shut down the computer, remove the hard drive (see your Service Manual at support.dell.com), and boot the computer from a CD. Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 38). I N S E R T B O O T A B L E M E D I A The operating system is trying to boot to nonbootable media. Insert bootable media. I N V A L I D C O N F I G U R A T I O N I N F O R M A T I O N - P L E A S E R U N S YS T E M S E T U P P R O G R A M The system configuration information does not match the
hardware configuration. The message is most likely to occur after a memory module is installed. Correct the appropriate options in the system setup program. See your Service Manual at support.dell.com for more information.
K E Y B O A R D C L O C K L I N E F A I L U R E For external keyboards, check the cable connection. Run the Keyboard Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page 38). K E Y B O A R D C O N T R O L L E R F A I L U R E For external keyboards, check the cable connection. Restart the computer, and avoid touching the keyboard or the mouse during the boot routine. Run the Keyboard Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page 38). K E Y B O A R D D A T A L I N E F A I L U R E For external keyboards, check the cable connection. Run the Keyboard Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page 38). K E Y B O A R D S T U C K K E Y F A I L U R E For external keyboards or keypads, check the cable connection. Restart the computer, and avoid touching the keyboard or keys during the boot routine. Run the Stuck Key test in the Dell Diagnostics (see "Dell Diagnostics" on page 38).
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MEMORY ADDRESS LINE FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE
A memory module may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them. See your Service Manual at support.dell.com for more information.
M E M O R Y A L L O C A T I O N E R R O R The software you are attempting to run is conflicting with the operating system, another program, or a utility. Shut down the computer, wait 30 seconds, and then restart it. Try to run the program again. If the error message still appears, see the software documentation. MEMORY DATA LINE FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE A memory module may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them. See your Service Manual at support.dell.com for more information. MEMORY DOUBLE WORD LOGIC FAILURE AT ADDRESS, READ VALUE EXPECTING V A L U E A memory module may be faulty or improperly seated. Reinstall the

memory modules and, if necessary, replace them. See your Service Manual at support.dell.com for more information.
MEMORY ODD/EVEN LOGIC FAILURE AT ADDRESS, READ VALUE EXPECTING V A L U E A memory module may be faulty or improperly seated. Reinstall the
MEMORY WRITE/READ FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE A
memory module may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them. See your Service Manual at support.dell.com for more information.
N O B O O T D E V I C E A V A I L A B L E The computer cannot find the hard drive. If the hard drive is your boot device, ensure that the drive is installed, properly seated, and partitioned as a boot device. N O B O O T S E C T O R O N H A R D D R I V E The operating system may be corrupted. Contact Dell (see "Contacting Dell" on page 64). N O T I M E R T I C K I N T E R R U P T A chip on the system board may be malfunctioning. Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 38). NOT ENOUGH MEMORY OR RESOURCES. EXIT SOME PROGRAMS AND TRY AGAIN
You have too many programs open. Close all windows and open the program that you want to use. 36
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O P E R A T I N G S YS T E M N O T F O U N D Reinstall the hard drive (see your Service Manual at support.dell.com). If the problem persists, run the Dell Diagnostics (see "Dell Diagnostics" on page 38). O P T I O N A L R O M B A D C H E C K S U M The optional ROM has failed. run the Dell Diagnostics (see "Dell Diagnostics" on page 38). A R E Q U I R E D. D L L F I L E W A S N O T F O U N D The program that you are trying to open is missing an essential file. Remove and then reinstall the program.
Windows XP: 1 Click StartControl PanelAdd or Remove ProgramsPrograms and Features. 2 Select the program you want to remove. 3 Click Uninstall. 4 See the program documentation for installation instructions. Windows Vista: 1 Click the Windows Vista Start button Programs and Features. 2 Select the program you want to remove. 3 Click Uninstall. 4 See the program documentation for installation instructions.
S E C T O R N O T F O U N D The operating system cannot locate a sector on the hard drive. You may have a defective sector or corrupted FAT on the hard drive. Run the Windows error-checking utility to check the file structure on the hard drive. See Windows Help and Support for instructions (click Start Help and Support). If a large number of sectors are defective, back up the data (if possible), and then reformat the hard drive. S E E K E R R O R The operating system cannot find a specific track on the hard

Control PanelPrograms

drive.
S H U T D O W N F A I L U R E A chip on the system board may be malfunctioning. Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 38).
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CAUTION: Before you begin any of the procedures in this section, follow the safety information that shipped with your computer.
I F T H E P O W E R L I G H T I S O F F The computer is either turned off or is not receiving power. Reseat the power cable in the power connector on the back of the computer and the electrical outlet. Bypass power strips, power extension cables, and other power protection devices to verify that the computer turns on properly. Ensure that any power strips being used are plugged into an electrical outlet and are turned on. Ensure that the electrical outlet is working by testing it with another device, such as a lamp. Ensure that the main power cable and front panel cable are securely connected to the system board (see your Service Manual at support.dell.com). IF THE POWER LIGHT IS BLUE AND THE COMPUTER IS NOT RESPONDING Ensure that the display is connected and powered on. If the display is connected and powered on, see "Beep Codes" on page 31. I F T H E P O W E R L I G H T I S B L I N K I N G B L U E The computer is in standby mode. Press a key on the keyboard, move the mouse, or press the power button to resume normal operation. I F T H E P O W E R L I G H T I S B L I N K I N G A M B E R The computer is receiving electrical power, a device might be malfunctioning or incorrectly installed. Remove and then reinstall all memory modules (see your Service Manual at support.dell.com). Remove and then reinstall any expansion cards, including graphics cards (see your Service Manual at support.dell.com). I F T H E P O W E R L I G H T I S S T E A D Y A M B E R There is a power problem, a device may be malfunctioning or incorrectly installed. Ensure that the processor power cable is securely connected to the system board power connector (see your Service Manual at support.dell.com). Ensure that the main power cable and the front panel cable are securely connected to the system board connector (see your Service Manual at support.dell.com).
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E L I M I N A T E I N T E R F E R E N C E Some possible causes of interference are: Power, keyboard, and mouse extension cables Too many devices connected to the same power strip Multiple power strips connected to the same electrical outlet
IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE Save and close any open files and exit any open programs you are not using to see if that resolves the problem. See the software documentation for minimum memory requirements. If necessary, install additional memory (see your Service Manual at support.dell.com). Reseat the memory modules (see your Service Manual at support.dell.com) to ensure that your computer is successfully communicating with the memory. Run the Dell Diagnostics (see "Dell Diagnostics" on page 38). IF YOU EXPERIENCE OTHER MEMORY PROBLEMS Reseat the memory modules (see your Service Manual at support.dell.com) to ensure that your computer is successfully communicating with the memory. Ensure that you are following the memory installation guidelines (see your Service Manual at support.dell.com). Ensure that the memory you are using is supported by your computer. For more information about the type of memory supported by your computer, see "Memory" on page 20. Run the Dell Diagnostics (see "Dell Diagnostics" on page 38).

BACK UP YOUR FILES IMMEDIATELY Use a virus-scanning program to check the hard drive, floppy disks, CDs, or DVDs Save and close any open files or programs and shut down your computer through the Start menu
Dell Technical Update Service
The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. The service is free and can be customized for content, format, and how frequently you receive notifications. To enroll for the Dell Technical Update service, go to support.dell.com/technicalupdate.

Dell Support Utility

The Dell Support Utility is installed on your computer and available from the Dell Support, , icon on the taskbar or from the Start button. Use this support utility for self-support information, software updates, and health scans of your computing environment.
Accessing the Dell Support Utility
Access the Dell Support Utility from the Start menu.
icon on the taskbar or from the
If the Dell Support icon does not appear in your taskbar: 1 Click StartAll ProgramsDell SupportDell Support Settings. 2 Ensure that the Show icon on the taskbar option is checked. NOTE: If the Dell Support Utility is not available from the Start menu, go to support.dell.com and download the software. The Dell Support Utility is customized for your computing environment. The icon in the taskbar functions differently when you click, double-click, or right-click the icon.
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Clicking the Dell Support Icon

Click or right-click the

icon to perform the following tasks:
Check your computing environment. View the Dell Support Utility settings. Access the help file for the Dell Support Utility. View frequently asked questions. Learn more about the Dell Support Utility. Turn off the Dell Support Utility.
Double-Clicking the Dell Support Icon
Double-click the icon to manually check your computing environment, view frequently asked questions, access the help file for the Dell Support Utility, and view Dell Support settings. For more information about the Dell Support Utility, click the question mark (?) at the top of the Dell Support screen.
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Drivers

Identifying Drivers
If you experience a problem with any device, identify whether the driver is the source of your problem and, if necessary, update the driver. Windows XP: 1 Click StartControl Panel. 2 Under Pick a Category, click Performance and Maintenance, and click System. 3 In the System Properties window, click the Hardware tab, and click Device Manager. Windows Vista: 1 Click the Windows Vista Start button 2 Click PropertiesDevice Manager. NOTE: The User Account Control window may appear. If you are an

administrator on the computer, click Continue; otherwise, contact your administrator to continue.
, and right-click Computer.
Scroll down the list to see if any device has an exclamation point (a yellow circle with a [!]) on the device icon. If an exclamation point is next to the device name, you may need to reinstall the driver or install a new driver (see "Reinstalling Drivers and Utilities" on page 47).
Reinstalling Drivers and Utilities
NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell computers. If you install drivers obtained from other sources, your computer might not work correctly.
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Returning to a Previous Device Driver Version
Windows XP: 1 Click StartMy ComputerPropertiesHardwareDevice Manager. 2 Right-click the device for which the new driver was installed and click Properties. 3 Click the Drivers tabRoll Back Driver. Windows Vista: 1 Click the Windows Vista Start button 2 Click PropertiesDevice Manager. NOTE: The User Account Control window may appear. If you are an
administrator on the computer, click Continue; otherwise, contact your administrator to enter the Device Manager.
3 Right-click the device for which the new driver was installed and click Properties. 4 Click the Drivers tabRoll Back Driver. If Device Driver Rollback does not resolve the problem, then use System Restore (see "Restoring Your Operating System" on page 50) to return your computer to the operating state that existed before you installed the new driver.
Using the Drivers and Utilities Media
If using Device Driver Rollback or System Restore (see "Restoring Your Operating System" on page 50) does not resolve the problem, reinstall the driver from your Drivers and Utilities media. 1 With the Windows desktop displayed, insert your Drivers and Utilities media. If this is your first time to use the Drivers and Utilities media, go to step 2. If not, go to step 5. 2 When the Drivers and Utilities media installation program starts, follow the prompts on the screen. NOTE: In most cases, the Drivers and Utilities program starts running
automatically. If it does not, start Windows Explorer, click your media drive directory to display the media contents, and then double-click the autorcd.exe file.
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3 When the InstallShield Wizard Complete window appears, remove the Drivers and Utilities media and click Finish to restart the computer. 4 When you see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. NOTE: The Drivers and Utilities program displays drivers only for hardware
that came installed in your computer. If you installed additional hardware, the drivers for the new hardware might not be displayed. If those drivers are not displayed, exit the Drivers and Utilities program. For drivers information, see the documentation that came with the device.

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Starting System Restore

Windows Vista: 1 Click Start. 2 In the Start Search box, type System Restore and press <Enter>. NOTE: The User Account Control window may appear. If you are an
administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action.
3 Click Next and follow the remaining prompts on the screen. In the event that System Restore did not resolve the issue, you may undo the last system restore (see "Undoing the Last System Restore" on page 51). Windows XP: NOTICE: Before you restore the computer to an earlier operating state, save and close any open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete. 1 Click StartAll ProgramsAccessoriesSystem ToolsSystem Restore. 2 Click either Restore my computer to an earlier time or Create a restore point. 3 Click Next and follow the remaining on-screen prompts.
Undoing the Last System Restore
NOTICE: Before you undo the last system restore, save and close all open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete. Windows Vista: 1 Click Start
2 In the Start Search box, type System Restore and press <Enter>. 3 Click Undo my last restoration and click Next. Windows XP: 1 Click StartAll ProgramsAccessoriesSystem ToolsSystem Restore. 2 Click Undo my last restoration and click Next.
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Enabling System Restore

NOTE: Windows Vista does not disable System Restore; regardless of low disk space. Therefore, the steps below apply only to Windows XP. If you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is automatically disabled. To see if System Restore is enabled: 1 Click StartControl PanelPerformance and MaintenanceSystem. 2 Click the System Restore tab and ensure that Turn off System Restore is unchecked.
Using Dell Factory Image Restore
NOTICE: Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer. If possible, back up the data before using these options. Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem. NOTE: Dell Factory Image Restore may not be available in certain countries or on certain computers. Use Dell Factory Image Restore (Windows Vista) only as the last method to restore your operating system. These options restore your hard drive to the operating state it was in when you purchased the computer. Any programs or files added since you received your computerincluding data filesare permanently deleted from the hard drive. Data files include documents, spreadsheets, e-mail messages, digital photos, music files, and so on. If possible, back up all data before using Factory Image Restore.

Dell Factory Image Restore (Windows Vista Only)
1 Turn on the computer. When the Dell logo appears, press <F8> several times to access the Vista Advanced Boot Options Window. 2 Select Repair Your Computer. The System Recovery Options window appears. 3 Select a keyboard layout and click Next.
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4 To access the recovery options, log on as a local user. To access the command prompt, type administrator in the User name field, then click OK. 5 Click Dell Factory Image Restore. NOTE: Depending upon your configuration, you may need to select Dell
Factory Tools, then Dell Factory Image Restore.
6 On the Dell Factory Image Restore welcome screen, click Next. The Confirm Data Deletion screen appears. NOTICE: If you do not want to proceed with Factory Image Restore, click Cancel. 7 Click the checkbox to confirm that you want to continue reformatting the hard drive and restoring the system software to the factory condition, then click Next. The restore process begins and may take 5 or more minutes to complete. A message appears when the operating system and factory-installed applications have been restored to factory condition. 8 Click Finish to restart the computer.
Using the Operating System Media

Before you Begin

If you are considering reinstalling the Windows operating system to correct a problem with a newly installed driver, first try using Windows Device Driver Rollback. See "Returning to a Previous Device Driver Version" on page 48. If Device Driver Rollback does not resolve the problem, use Microsoft Windows System Restore to return your operating system to the operating state it was in before you installed the new device driver. See "Using Microsoft Windows System Restore" on page 50. NOTICE: Before performing the installation, back up all data files on your primary hard drive. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer. To reinstall Windows, you need the Dell Operating System media and the Dell Drivers and Utilities media.

your media to provide last-minute updates about technical changes to your computer or advanced technical-reference material for technicians or experienced users. Operating System Media The Operating System media is a CD or DVD that may have shipped with your computer. Reinstall your operating system.
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Document/Media/Label Safety, Regulatory, Warranty, and Support Documentation This type of information may have shipped with your computer. For additional regulatory information, see the Regulatory Compliance Homepage on www.dell.com at the following location: www.dell.com/regulatory_compliance. Service Manual The Service Manual for your computer can be found at support.dell.com. Dell Technology Guide The Dell Technology Guide is available at support.dell.com.
Contents Warranty information Terms and Conditions (U.S. only) Safety instructions Regulatory information Ergonomics information End User License Agreement How to remove and replace parts How to configure system settings How to troubleshoot and solve problems About your operating system Using and maintaining peripherals Understanding technologies such as RAID, Internet, Bluetooth wireless technology, e-mail, and so on. Provides your operating system product key.
Microsoft Windows License Label Your Microsoft Windows License is located on your computer.
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Getting Help

Obtaining Assistance
CAUTION: If you need to remove the computer cover, first disconnect the computer power and modem cables from all electrical outlets. If you experience a problem with your computer, you can complete the following steps to diagnose and troubleshoot the problem: 1 See "Solving Problems" on page 40for information and procedures that pertain to the problem your computer is experiencing. 2 See "Dell Diagnostics" on page 38 for procedures on how to run Dell Diagnostics. 3 Fill out the "Diagnostics Checklist" on page 63. 4 Use Dell's extensive suite of online services available at Dell Support (support.dell.com) for help with installation and troubleshooting procedures. See "Online Services" on page 60 for a more extensive list of Dell Support online. 5 If the preceding steps have not resolved the problem, see "Contacting Dell" on page 64. NOTE: Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures. NOTE: Dell's Express Service Code system may not be available in all countries. When prompted by Dell's automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions. For instructions on using the Dell Support, see "Technical Support and Customer Service" on page 60. NOTE: Some of the following services are not always available in all locations outside the continental U.S. Call your local Dell representative for information on availability.

Internet connection about, 13 options, 13 setting up, 14
memory problems, 42 messages error, 33
operating system Dell Factory Image Restore, 52 media, 53, 55 reinstalling, 57 System Restore, 50 Operating System CD/DVD, 57
problems beep codes, 31 blue screen, 44 computer crashes, 43-44 computer stops responding, 43 Dell Diagnostics, 38 error messages, 33 general, 43 memory, 42 power, 41 power light conditions, 41 program crashes, 43 program stops responding, 43 programs and Windows compatibility, 44 restore to previous state, 50 software, 43-44
software problems, 43-44 specifications, 19 Starting the Dell Diagnostics From the Drivers and Utilities media, 40 Starting the Dell Diagnostics From Your Hard Drive, 39 support contacting Dell, 64 System Restore, 50 enabling, 52
phone numbers, 64 power problems, 41 power light, 45 conditions, 41 printer connecting, 13 setting up, 13 66
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telephone numbers, 64 transferring information to a new computer, 15 troubleshooting Dell Diagnostics, 38 restore to previous state, 50
Windows Vista Dell Factory Image Restore, 52 Program Compatibility wizard, 44 System Restore, 50 Windows XP Device Driver Rollback, 48 Files and Settings Transfer Wizard, 15 reinstalling, 57 System Restore, 50 wizards Files and Settings Transfer Wizard, 15 Program Compatibility wizard, 44
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