Product description

Category

Description

Computers equipped with 965GM system board
Computers equipped with 960GL system board

Product Name Processors

Compaq Presario A900 Notebook PC Intel Core 2 Duo processors: T7250 2.00-GHz processor, 800-MHz FSB, 2-MB L2 cache T5550 1.80-GHz processor, 667-MHz FSB, 2-MB L2 cache T5450 1.67-GHz processor, 667-MHz FSB, 2-MB L2 cache T5250 1.50-GHz processor, 667-MHz FSB, 2-MB L2 cache Intel Core Duo processors: T2330 1.60-GHz processor, 533-MHz FSB, 1-MB L2 cache T2310 1.46-GHz processor, 533-MHz FSB, 1-MB L2 cache Intel Celeron M processors: Celeron 550 2.00-GHz processor, 533-MHz FSB, 1-MB L2 cache Celeron 540 1.86-GHz processor, 533-MHz FSB, 1-MB L2 cache Celeron 530 1.73-GHz processor, 533-MHz FSB, 1-MB L2 cache

Chipset

Northbridge and Southbridge: Intel GM965 Northbridge and Southbridge: Intel GL960

Graphics

Unified Memory Architecture (UMA) graphics subsystem integrated with shared system memory (dynamically allocated) up to 256-MB of total available graphics subsystem memory when computer system memory equals or is greater than 2048 MB up to 128-MB of total available graphics subsystem memory when computer system memory equals or is greater than 1024 MB up to 64-MB of total available graphics subsystem memory when computer system memory equals 512 MB
17.0-inch WXGA+BrightView display panel (1440 900) All display assemblies include 3 wireless local area network (WLAN) antennae

Memory

2 customer-accessible/upgradable memory module slots Supports dual-channel memory Supports up to 2 GB of system RAM PC2-5300, 667-MHz, DDR2 Supports the following configurations: 2048-MB total system memory (1024 2, dualchannel) 1024-MB total system memory (1024 1, only on computer models equipped with Windows Vista Basic) 1024-MB total system memory (512 2, dualchannel) 512-MB total system memory (512 1, only on computer models equipped with Windows Vista Basic)

Hard drives

Supports 9.5-mm, 2.5-inch hard drives Customer-accessible Serial ATA (SATA) Supports the following drives: 160-GB, 5400-rpm 120-GB, 5400-rpm

Optical drives

Fixed (removal of 1 screw required) Customer-accessible Parallel ATA

Display components

Item (1) (2)
Component Internal display switch Wireless antennae (3)*
Description Turns off the display if the display is closed while the computer is turned on. Send and receive signals from one or more wireless devices. NOTE: The antennae are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennae free from obstructions.

(3) (4) (5)

Webcam light Webcam Internal microphone
On: The integrated camera is in use. Records video and captures still photographs. Records sound.
*To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support.

Top components

Buttons, lights, and speakers
Component Speakers (2) Wireless button
Description Produce sound. Turns the wireless feature on or off, but does not establish a wireless connection. NOTE: To establish a wireless connection, a wireless network must already be set up.

(3) (4)

Caps lock light Wireless light
On: Caps lock is on. Blue: An integrated wireless device, such as a WLAN device, is turned on. Amber: An integrated wireless device is turned off.

(5) (6)

Drive light Battery light
Blinking: The hard drive or optical drive is being accessed. On: A battery is charging. Blinking: A battery that is the only available power source has reached a low battery level or a critical battery level. Off: If the computer is plugged into an external power source, the light is turned off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level. On: The computer is on. Blinking: The computer is in the Sleep state. Off: The computer is off or in Hibernation.

Power light

Left-side components

Component Power connector Vent
Function Connects an AC adapter. Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(3) (4) (5) (6)

RJ-11 (modem) jack RJ-45 (network) jack External monitor port S-Video-out jack
Connects a modem cable. Connects a network cable. Connects an external VGA monitor or projector. Connects an optional S-Video device such as a television, VCR, camcorder, overhead projector, or video capture card. Supports the following optional digital card formats: Secure Digital (SD) Memory Card, MultiMediaCard (MMC), Memory Stick (MS), Memory Stick Pro (MSP), xDPicture Card (XD). Connects an optional USB device.

Digital Media Slot

USB port

Bottom components

Item (1) (2) (3)
Component Battery bay Battery release latch Vents (3)
Function Holds the battery. Releases the battery from the battery bay. Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(4) (5)

Memory/WLAN module compartment Hard drive bay
Contains the memory module slots and the WLAN module slot. Holds the hard drive.
Illustrated parts catalog

Serial number location

When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer.
Computer major components
Chapter 3 Illustrated parts catalog
Description 17.0-inch, WXGA+BrightView display assembly (includes 3 WLAN antenna transceivers and cables, camera module and cable, microphones and cables, and logo)
Spare part number 462319-001
Refer to Display assembly components on page 19, for more display assembly component spare part information. (2) (3) Switch cover (includes wireless button board and cable, power button board and cable, and num lock LED board and cable) Keyboards (include keyboard cable) For use in Denmark, Finland, and Norway For use in France For use in French Canada For use in Germany For use in Italy For use in the Netherlands For use in Saudi Arabia For use in Spain For use in Turkey For use in the United Kingdom For use in the United States (4) (5) (6) (7) (8) Top cover (includes TouchPad and TouchPad cable and caps lock LED board and cable) Fan Speaker assembly (includes cables) USB board (includes USB board cable) System boards (include digital media card board and replacement thermal material) GM965 system board, for use only with computer models equipped with Intel Core 2 Duo processors GL960 system board, for use only with computer models equipped with Intel Core Duo and Intel Celeron M processors Plastics Kit (see Plastics Kit on page 20 for more Plastics Kit spare part information) (9a) (9b) (10) (11) Memory/WLAN module compartment cover Hard drive cover Digital media board Processors (include replacement thermal material) Intel Core 2 Duo T7250 2.00-GHz processor (800-MHz FSB, 2-MB L2 cache) Intel Core 2 Duo T7100 1.80-GHz processor (800-MHz FSB, 2-MB L2 cache) Intel Core Duo T5550 1.83-GHz processor (533-MHz FSB, 2-MB L2 cache) Intel Core Duo T5550 1.67-GHz processor (533-MHz FSB, 2-MB L2 cache) Intel Core Duo T2330 1.60-GHz processor (533-MHz FSB, 1-MB L2 cache) 456965-001 450586-001 458247-001 453195-001 457314-001 462402-001 462316-001 462317-001 462409-001 462383-DH1 462383-051 462383-121 462383-041 462383-061 462383-B31 462383-171 462383-071 462383-141 462383-031 462383-001 462401-001 462404-001 462581-001 462406-001 462399-001

Display assembly components
Item (1) (2) (3) (4) (5) (6) (7) (8)
Description Display bezel (includes Compaq logo, and camera lens) Camera module Display inverter 17.0-inch, WXGA+BrightView display panel (includes display panel cable and backlight cable) Display Hinge Kit (includes left and right display hinges) Wireless Antenna Kit Microphone (includes microphone receiver and cable) Display enclosure (includes wireless antenna transceivers and cables, microphone receiver and cable, and Compaq logo) Display Cable Kit (not illustrated, includes display panel cable and camera module cable) Display Bracket Kit (not illustrated, includes display panel top and bottom support brackets) Display Rubber Kit (not illustrated, includes display bezel rubber screw covers) Display Screw Kit (not illustrated)
Spare part number 462391-001 462580-001 462579-001 462318-001 462392-001 462394-001 462395-001 462389-001 462393-001 462396-001 462397-001 462398-001

Plastics Kit

Description Plastics Kit:
Spare part number 462409-001

(1) (2)

Memory/WLAN module compartment cover (includes one captive screw, secured by a C-clip) Hard drive cover (includes 2 captive screws, secured by C-clips)

Mass storage devices

Description Optical drives (include bezel and bracket) DVDRW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe DVDRW and CD-RW Super Multi Double-Layer Combo Drive

462336-001 462335-001

Hard drives (include hard drive bracket and screws and SATA connector) 160-GB, 5400-rpm 120-GB, 5400-rpm 462333-001 462332-001

Miscellaneous parts

Description 65-W AC adapter Power cords: For use in Australia For use in Europe For use in India For use in Italy For use in the United Kingdom For use the United States Screw Kit Phillips PM3.04.0 screw Phillips PM2.59.0 screw Phillips PM2.57.0 screw Phillips PM2.56.0 captive screw Phillips PM2.55.0 screw Phillips PM2.04.0 screw 383496-011 383496-021 383496-D61 383496-061 383496-031 383496-001 462408-001 Spare part number 417220-001
Sequential part number listing
Spare part number 383496-001 383496-011 383496-021 383496-031 383496-061 383496-D61 417220-001 441075-001 441075-002 Description Power cord for use in the United States Power cord for use in Australia Power cord for use in Europe Power cord for use in the United Kingdom Power cord for use in Italy Power cord for use in India 65-W AC adapter Broadcom 802.11a/b/g WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the United States Broadcom 802.11a/b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, the Grenadines, Guadeloupe, Guatemala, Guinea, GuineaBissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe Intel 802.11a/b/g/n WLAN module for use in Antigua and Barbuda, Argentina, Aruba, the Bahamas, Barbados, Bermuda, Brunei, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, the Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Hong Kong, India, Indonesia, Malaysia, Mexico, Panama, Paraguay, Peru, Saudi Arabia, Taiwan, Uruguay, the United States, Venezuela, and Vietnam Intel 802.11a/b/g/n WLAN module for use in Austria, Azerbaijan, Bahrain, Belgium, Brazil, Bulgaria, Croatia, Cyprus, the Czech Republic, Denmark, Egypt, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, Norway, Oman, the Philippines, Poland, Portugal, Qatar, Romania, Russia, Serbia and Montenegro, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Turkey, Ukraine, the United Kingdom, and Uzbekistan Intel 802.11a/b/g/n WLAN module for use in Australia, New Zealand, Pakistan, the People's Republic of China, and South Korea Broadcom 802.11b/g WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the United States Broadcom 802.11b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina,

441086-003 441090-001 441090-002
Description Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, the Grenadines, Guadeloupe, Guatemala, Guinea, GuineaBissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
449137-001 450586-001 451861-001
RTC battery Intel Core 2 Duo T7100 1.80-GHz processor (800-MHz FSB, 2-MB L2 cache, includes replacement thermal material) Intel 802.11a/b/g WLAN module for use in Antigua and Barbuda, Argentina, Australia, the Bahamas, Barbados, Brunei, Canada, Chile, the Dominican Republic, Guam, Guatemala, Hong Kong, India, Indonesia, Malaysia, Mexico, New Zealand, Panama, Paraguay, Saudi Arabia, Taiwan, the United States, and Vietnam Intel 802.11a/b/g WLAN module for use in Aruba, Austria, Azerbaijan, Bahrain, Belgium, Bermuda, Brazil, Bulgaria, the Cayman Islands, Colombia, Croatia, Cyprus, the Czech Republic, Denmark, Egypt, El Salvador, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Italy, Jordan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, Norway, Oman, the Philippines, Poland, Portugal, Romania, Russia, Serbia and Montenegro, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Turkey, the United Kingdom, and Uzbekistan Intel 802.11b/g WLAN module for use in Thailand Intel Core Duo T5550 1.67-GHz processor (533-MHz FSB, 2-MB L2 cache, includes replacement thermal material) Intel Celeron M 540 1.86-GHz processor (533-MHz FSB, 1-MB L2 cache, includes replacement thermal material) Intel Celeron M 550 2.00-GHz processor (533-MHz FSB, 1-MB L2 cache, includes replacement thermal material) Intel Core 2 Duo T7250 2.00-GHz processor (800-MHz FSB, 2-MB L2 cache, includes replacement thermal material) Intel Core Duo T2310 1.46-GHz processor (533-MHz FSB, 1-MB L2 cache, includes replacement thermal material) Intel Core Duo T2330 1.60-GHz processor (533-MHz FSB, 1-MB L2 cache, includes replacement thermal material) Intel Celeron M 530 1.73-GHz processor (533-MHz FSB, 1-MB L2 cache, includes replacement thermal material) Intel Core Duo T5550 1.83-GHz processor (533-MHz FSB, 2-MB L2 cache, includes replacement thermal material) Atheros AR2425 802.11b/g WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the United States Atheros AR2425 802.11b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina,

Flex the inside edge of the top edge (1) of the display bezel until the bezel disengages from the display enclosure. Flex the inside edges of the left and right upper corners (2) of the display bezel until the bezel disengages from the display enclosure.
Separate the display bezel top edge (3) from the display assembly to access the camera module.

7. 8. 9.

Remove the two Philllips PM2.03.0 screws (1) that secure the camera module to the display enclosure. Release the camera module (2) as far from the display enclosure as the camera module cable allows. Disconnect the camera module cable (3) from the camera module.
10. Remove the camera module and bracket. Reverse this procedure to install the camera module.

Hard drive

NOTE: All hard drive spare part kits include a hard drive bracket.
Spare part number 462333-001 462332-001 462331-001 Description 160-GB, 5400-rpm hard drive 120-GB, 5400-rpm hard drive Hard Drive Hardware Kit (includes hard drive bracket, hard drive bracket screws, and hard drive connector)
Before removing the hard drive, follow these steps: 1. 2. 3. 4. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the battery (see Battery on page 34).
Remove the hard drive: 1. 2. 3. Position the computer with the front toward you. Loosen the two Phillips PM2.56.0 captive screws (1) that secure the hard drive cover to the computer. Lift the left side of the hard drive cover (2), swing it up and to the right, and remove the cover. The hard drive cover is included in the Plastics Kit, spare part number 462409-001.
Grasp the Mylar tab (1) on the hard drive and slide the hard drive (2) to the left to disconnect it from the system board.
Remove the hard drive (3) from the hard drive bay.

Before removing the system board, follow these steps: 1. 2. 3. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
Remove the battery (see Battery on page 34). Remove the following components: a. b. c. d. e. f. Hard drive (see Hard drive on page 37) Optical drive (see Optical drive on page 44) Switch cover and keyboard (see Switch cover and keyboard on page 46) Display assembly (see Display assembly on page 50) Top cover (see Top cover on page 55) Fan (see Fan on page 58)
When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: Memory modules (see Memory module on page 39) WLAN module (see WLAN module on page 41) Heat sink (see Heat sink on page 69) Processor (see Processor on page 71)
Remove the system board: 1. 2. Turn the computer upside down, with the front toward you Disconnect the power connector cable from the system board.
Turn the computer right-side up, with the front toward you.
Disconnect the USB board cable (1) and the speaker cable (2) from the system board.

5. 6. 7. 8.

Remove the Phillips PM2.59.0 screw (1) that secures the system board to the base enclosure. Flex the front edge (2) of the base enclosure outward until the audio connectors clear the openings in the base enclosure. Use the optical drive connector (3) to lift the right side of the system board (4) until it rests at an angle. Remove the system board (5) by sliding it up and to the right until it is clear of the base enclosure.
Reverse this procedure to install the system board.

Power connector cable

Description Power connector cable Spare part number 462403-001
Before removing the power connector cable, follow these steps: 1. 2. 3. 4. 5. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the battery (see Battery on page 34). Remove the following components: a. b. c. d. e. f. g. Hard drive (see Hard drive on page 37) Optical drive (see Optical drive on page 44) Switch cover and keyboard (see Switch cover and keyboard on page 46) Display assembly (see Display assembly on page 50) Top cover (see Top cover on page 55) Fan (see Fan on page 58) System board (see System board on page 60)

Remove the power connector cable: 1. 2. Remove the power connector (1) from the clip built into the base enclosure. Remove the power connector cable (2) from the clips and routing channel built into the base enclosure.
Remove the power connector cable (3).
Reverse this procedure to install the power connector cable.

RTC battery

NOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwords and CMOS settings to be cleared.
Description RTC battery Spare part number 449137-001
Before removing the RTC battery, follow these steps: 1. 2. 3. 4. 5. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the battery (see Battery on page 34). Remove the following components: a. b. c. d. e. f. g. Hard drive (see Hard drive on page 37) Optical drive (see Optical drive on page 44) Switch cover and keyboard (see Switch cover and keyboard on page 46) Display assembly (see Display assembly on page 50) Top cover (see Top cover on page 55) Fan (see Fan on page 58) System board (see System board on page 60)
Remove the RTC battery: 1. Turn the system board upside down, with the audio connectors toward you.

Remove the RTC battery.

Reverse this procedure to install the RTC battery.

Digital media board

Description Digital media board Spare part number 462402-001
Before removing the digital media board, follow these steps: 1. 2. 3. 4. 5. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the battery (see Battery on page 34). Remove the following components: a. b. c. d. e. f. g. Hard drive (see Hard drive on page 37) Optical drive (see Optical drive on page 44) Switch cover and keyboard (see Switch cover and keyboard on page 46) Display assembly (see Display assembly on page 50) Top cover (see Top cover on page 55) Fan (see Fan on page 58) System board (see System board on page 60)

Chapter 5 Setup Utility

Using advanced Setup Utility features
This section describes the Setup Utility features recommended for all users. For more information about the Setup Utility features recommended for advanced users only, refer to Help and Support, which is accessible only when the computer is in Windows. The Setup Utility features available for advanced users include a hard drive self-test, a Network Service Boot, and settings for boot order preferences. The <F12> to boot from LAN message that is displayed in the lower-left corner of the screen each time the computer is started or restarted in Windows is the prompt for a Network Service Boot. The Press <F9> to change boot order message that is displayed in the lower-left corner of the screen each time the computer is started or restarted in Windows is the prompt to change the boot order.
Closing the Setup Utility
You can close the Setup Utility with or without saving changes. To close the Setup Utility and save your changes from the current session, use either of the following procedures: Press f10, and then follow the instructions on the screen. or If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Saving Changes, and then press enter. When you use the f10 procedure, you are offered an option to return to the Setup Utility. When you use the Exit Saving Changes procedure, the Setup Utility closes when you press enter. To close the Setup Utility without saving your changes from the current session: If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Discarding Changes, and then press enter. After the Setup Utility closes, the computer restarts in Windows.

Setup Utility menus

The menu tables in this section provide an overview of Setup Utility options. NOTE: Some of the Setup Utility menu items listed in this section may not be supported by your computer.

Diagnostics menu

Select Hard Disk Self Test To do this Run a comprehensive self-test on the hard drive. NOTE: On models with two hard drives, this menu option is called the Primary Hard Disk Self Test. Memory Test (select models only) Secondary Hard Disk Self Test (select models only) Run a diagnostic test on the system memory. Run a comprehensive self-test on a secondary hard drive.

Creating recovery discs

After setting up the computer for the first time, be sure to create a set of recovery discs of the full factory image. The recovery discs are used to start up (boot) the computer and recover the operating system and software to factory settings in case of system instability or failure. NOTE: Handle these discs carefully and keep them in a safe place. The software allows the creation of only one set of recovery discs. Note the following guidelines before creating recovery discs: Use any of the following types of discs: CD-R, DVD+R, DVD+R DL, DVD-R, or DVD-R DL (purchased separately). The discs you use will depend on the type of optical drive installed in your computer. Because DVDs store more information than CDs, DVDs and DVDs with double-layer (DL) support reduce the number of discs required. NOTE: Read-write discs, such as CD-RW, DVD+RW, and DVD-RW, are not compatible with the Recovery Manager software. The computer must be connected to AC power during this process. Only one set of recovery discs can be created per computer.
Number each disc before inserting it into the computer optical drive. If necessary, you can exit the program before you have finished creating the recovery discs. The next time you open Recovery Manager, you will be prompted to continue the disc creation process.
To create a set of recovery discs: 1. Select Start > All Programs > Recovery Manager > Recovery Manager. Recovery Manager opens. 2. Click Advanced Options. NOTE: If you are operating the computer on battery power, you will be prompted to connect to AC power before you can go to the next step. 3. 4. Click Recovery disc creation, and then click Next. Follow the on-screen instructions.
Backing up your information

When to back up

On a regularly scheduled basis NOTE: Set reminders to back up your information periodically. Before the computer is repaired or restored Before you add or modify hardware or software

Backup suggestions

Create a set of recovery discs using Recovery Manager. Create system restore points using the Windows System Restore feature, and periodically copy them to disc. Store personal files in the Documents folder and back up these folders periodically. Back up templates stored in their associated programs. Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time saver if you have to reset your preferences. To copy the screen and paste it into a word-processing document, follow these steps: a. b. Display the screen. Copy the screen: To copy only the active window, press alt+fn+prt sc. To copy the entire screen, press fn+prt sc. c. Open a word-processing document, and then select Edit > Paste.

100 Chapter 8 Backup and recovery
Using system restore points
When you back up your system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system. NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created since the last restore point. You also can create additional restore points to provide increased protection for your system files and settings.
When to create restore points
Before you add or extensively modify software or hardware Periodically, whenever the system is performing optimally NOTE: If you revert to a restore point and then change your mind, you can reverse the restoration.
Create a system restore point
1. 2. 3. 4. 5. Select Start > Control Panel > System and Maintenance > System. In the left pane, click System protection. Click the System Protection tab. Under Automatic restore points, select the disk for which you want to create a restore point. Click Create. The System Protection window opens. 6. Follow the on-screen instructions.
Restore to a previous date and time
To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps: 1. 2. 3. 4. Select Start > Control Panel > System and Maintenance > System. In the left pane, click System protection. Click the System Protection tab. Click the System Restore button, and then click Next. The System Restore window opens. 5. Follow the on-screen instructions.
Recovering system information 101

Performing a recovery

NOTE: You can only recover files that you have previously backed up. HP recommends that you use Recovery Manager to create an entire drive backup as soon as you set up your computer. Recovery Manager software allows you to repair or restore the system if you experience system failure or instability. Recovery Manager works from recovery discs that you create or from a dedicated recovery partition on the hard drive. NOTE: Windows has its own built-in repair features, such as System Restore and driver rollback capabilities. If you have not already tried these features, try them before using Recovery Manager. NOTE: Recovery Manager recovers only software that was preinstalled at the factory. Software not provided with this computer must be downloaded from the manufacturer's Web site or reinstalled from the disc provided by the manufacturer.

Recovering from the recovery discs
To restore the system from the recovery discs: 1. 2. 3. Back up all personal files. Insert the first recovery disc into the optical drive and restart the computer. Follow the on-screen instructions.
Recovering from the partition on the hard drive
You can perform a recovery from the partition on the hard drive from either the Start button or f11. To restore the system from the partition, follow these steps: 1. Access Recovery Manager in either of the following ways: Select Start > All Programs > Recovery Manager > Recovery Manager. or Restart the computer and press f11 while the Press <F11> for recovery message is displayed on the screen. Then select Recovery Manager.
Recovery Manager opens. 2. 3. 4. Click Advanced Options. Click System recovery, and then click Next. Follow the on-screen instructions.
102 Chapter 8 Backup and recovery
Connector pin assignments

Audio-out (headphone)

Signal Audio out, left channel Audio out, right channel Ground

Audio-in (microphone)

Signal Audio signal in Audio signal in Ground
Audio-out (headphone) 103

External monitor

Pin 15
Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock
104 Chapter 9 Connector pin assignments

RJ-11 (modem)

Pin 5 6
Signal Unused Tip Ring Unused Unused Unused

RJ-11 (modem) 105

RJ-45 (network)

Pin 7 8

Signal Transmit + Transmit Receive + Unused Unused Receive Unused Unused
106 Chapter 9 Connector pin assignments

S-Video-out

Signal S-VHS color (C) signal Composite video signal S-VHS intensity (Y) signal S-VHS color ground TV-CD S-VHS intensity ground Composite video ground

S-Video-out 107

Universal Serial Bus

Pin 3 4

Signal +5 VDC Data Data + Ground
108 Chapter 9 Connector pin assignments
10 Power cord set requirements
The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used.
Requirements for all countries and regions
The requirements listed below are applicable to all countries and regions: The length of the power cord set must be at least 1.5 m (5.0 ft) and no more than 2.0 m (6.5 ft). All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used. The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC, as required by the power system of each country or region. The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.

NOTE: The procedures provided in this appendix are general disassembly instructions. Specific details, such as screw sizes, quantities, and locations, and component shapes and sizes, can vary from one computer model to another.

Battery 111

Perform the following steps to disassemble the display assembly: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly.
Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly. Remove the display bezel (3).

112 Chapter 11 Recycling

Disconnect all display panel cables (1) from the display inverter and remove the inverter (2).
Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure.
Turn the display panel assembly upside down. Remove all screws that secure the display panel frame to the display panel.
Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the display panel frame.

Display 113

10. Remove the display panel frame (2) from the display panel.
11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it outward.
13. Remove the backlight cover. 14. Turn the display panel right-side up.

114 Chapter 11 Recycling

15. Remove the backlight cables (1) from the clip (2) in the display panel.
16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel.
WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.

Display 115

18. Remove the backlight from the backlight frame.
19. Disconnect the display cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display rear panel. 21. Release the LCD panel (3) from the display rear panel. 22. Release the tape (4) that secures the LCD panel to the display rear panel.
23. Remove the LCD panel.
24. Recycle the LCD panel and backlight.

116 Chapter 11 Recycling

A AC adapter, spare part number 22, 23 administrator password 76 advanced Setup Utility features 75 antenna disconnecting 43 locations 5 removal 53 spare part number 19, 26, 53 audio, product description 3 audio-in jack location 10 pin assignments 103 audio-out jack location 10 pin assignments 103 B backup 100 base enclosure, spare part number 16, 26 battery location 12 removal 34 spare part number 16, 25, 34 battery bay 12 battery latch 12 battery light 6 boot options 76 boot order 76 bottom components 12 button components 6 button sound 76 buttons power 7

The A900 uses several trays to support your paper documents. NOTE: The A900 ships with the paper exit tray already installed.
Installing the document exit tray
Document Input Tray Extension
To install the document input tray extension:
1. Align the latches on the tray with the slots on
the top of the All-In-One.
Extending the paper exit tray
Installing the document input tray extension
NOTE: To support documents before and after printing, faxing, copying, or scanning, extend all four paper trays. The A900 appears as follows:
Connecting the telephone (line) cord
Step 6: Connect the Printer Cable
Extending the paper trays
Step 5: Connect the Telephone (Line) Cord
This section shows you how to connect the telephone (line) cord to the A900. You may also choose to add an extension telephone, answering machine, or computer modem. If you have a single telephone line, this allows you to use your telephone when you are not faxing. IMPORTANT: This unit does not come with an extension telephone or handset. However, any standard telephone may be used. For more information on connecting an extension telephone or other optional equipment to the A900, see Appendix A. To connect the telephone (line) cord:
1. Plug one end of the telephone (line) cord into a
IMPORTANT: The printer cable does not come standard with your unit. You may have to purchase an IEEE 1284 compliant printer cable separately. To connect the printer cable:
1. Turn off the computer before connecting the

printer cable.

2. Connect one end of the printer cable to the
printer port on the rear of the A900.
3. Connect the other end of the printer cable to the
parallel printer port on the rear of your computer.
standard telephone wall jack 1.
2. Plug the telephone (line) cord into the socket
marked LINE on the left side of the A900 2.
Connecting the printer cable
Step 7: Connect the AC Power Cord
This section shows you how to connect the A900 to the electrical outlet using the AC power cord.
1. Connect one end of the AC power cord into the

back of the A900.

2. Connect the other end into a standard AC power
Verify that the telephone line cord is securely connected into the wall and into the socket of the A900 marked LINE.

outlet (120V, 60Hz).

CAUTION: Make certain that you plug the cord into a grounded (three-prong) wall outlet. Using an outlet that is not grounded may damage the A900.

Step 8: Load Paper

You can load up to 100 sheets of plain paper into the paper input tray. When paper is not loaded, the A900 emits warning beeps or tones. The LCD panel displays the following message:
Connecting the AC power cord
3. When the A900 turns on, the LCD panel

displays the following:

menu option in the Setup menu.)
2. Enter two digits for the month. For example, enter
01 for January. Note that as you enter valid information, the top line displays the updated date and time.
3. Enter two digits for the day. For example, enter 07

for the 7.

4. Enter two digits for the year. For example, enter 99
for 1999, or 00 for 2000.
5. Enter two digits for the hour. For example, enter 02

for 2 PM.

6. Enter two digits for the minute. For example, enter
Setting the Date and Time
When the A900 is without power for an extended length of time, you will have to reset the date and time. The LCD panel displays the following:
7. Enter 1 for AM or 2 for PM.
You can also use the Options button to step through settings that are correct. Pressing Stop at any time uses the last valid date entered.

Printing Reports

Set the date and time from the computer using the Compaq A900 Settings Utility or from the A900 control panel.
Transmission Report Default Settings
When you send a fax from the A900, you can choose to: x Never print a confirmation report x Always print a confirmation report x Print a report if there is an error sending the fax (default setting)
To make your selection, use the Message Confirm pulldown box in the Fax tab of the Compaq A900 Settings Utility. To access the A900 Settings Utility, click StartProgramsCompaq A900A900 Settings Utility. From the control panel you can print out a confirmation report for the last fax sent.
1. Press Setup, then press the Menu button. The LCD

Self Test

The Self Test Report prints a nozzle test pattern along with some service information that might be asked for during a service call. To print a report use the following procedure:
1. Press Setup. 2. Press the Menu button until Print Report is
panel displays the following:
displayed in the top of the display.
3. Press the Options button to select the Self Test. 4. Press Start to print the self test. 2. Press Start to print the report.
Changing Print Cartridges
The system can keep track of the ink level in each of the three cartridge types: black, color, and photo. When you tell the system that a new cartridge has been installed, then the ink level for that cartridge type is set back to full. If you tell the system that you are installing an old cartridge, the ink level for that cartridge type is not reset. This allows exchanging the black and photo cartridge as required while maintaining the ink level for both. You can also use the old selection when you take a cartridge out for cleaning. For more information, see the Cleaning Print Cartridges section.

Transmission and Reception Logs
Logs for faxes received or sent by the A900 are stored on the A900 and can be printed out on request or automatically every 40 transactions. To print a report, use the following procedure:
1. Press Setup. 2. Press the Menu button until Print Report displays in
the top line of the LCD panel.
3. Press the Options button to select the log you want

to print.

Changing Print Cartridges from the Computer
1. Access the Compaq A900 Printer Control Program
4. Press the Start button to print the report.
by clicking StartProgramCompaq A900 A900 Printer Control or by a double click on the Q icon in the system tray.
2. Select the Cartridges tab. 3. In the Cartridge pull-down box, select the cartridge
NOTE: The logs for the faxes sent or received on the computer are available from within the WinFax application.

Speed Dial List

The Speed Dial List contains all of the current speed dial names and numbers. To access the Speed Dial List, click StartProgramsCompaq A900A900 Settings Utility. Click the Fax tab, then select the Speed Dial button. To print a report, use the following procedure:
you want to install or change (black, color, or photo.)
4. In the Action pull-down box, select the action you
want, such as Install New or Reinstall Old.
5. Click the Install/Reinstall Cartridge button to start
the procedure. The cartridge carriage moves to the load position.
6. Lift the control panel by pulling toward you on the
edge nearest the Fax, Copy, or Scan buttons.
7. Lift the cartridge access door. 8. Replace/install the selected cartridge. 9. Close the cartridge access door. 10. Close the control panel. Press firmly on the top
3. Press the Options button to select the Speed Dial
4. Press Start to print the list.
center of the control panel until it snaps into place.
11. On the computer, click Continue.
12. If new cartridges were installed, then an alignment
7. If you installed a new color cartridge, press Start. 8. If you are reinstalling the old color cartridge, press
is required and an alignment pattern will automatically print. Go to step 3 of Aligning Print Cartridges from the Computer in the following section.
13. If old cartridges are installed, then the alignment

the Options button until Old Color displays. Then press Start. The following displays on the LCD panel:

procedure is optional.

Changing Print Cartridges from the A900 Control Panel
Each time you open the A900 control panel, the LCD panel prompts you for cartridge maintenance information. If you have not changed the ink or photo cartridges, press Start to clear the message. If you have changed a cartridge, use a combination of the Options and Start buttons to allow the A900 to recognize the changed cartridge(s).
1. Lift the control panel by pulling toward you on the 9. If you selected Right in Step 5, then use the
Options button to select the correct response from those displayed below. Press Start.
edge nearest the Fax, Copy, and Scan buttons.
2. Lift the cartridge access door. The carriage
automatically centers itself.
3. Replace/install the selected cartridge. Install the
color cartridge in the left position. Install the black or photo cartridge in the right position.
4. Close the cartridge access door and the control
panel. Press firmly on the top center of the control panel until it snaps into place. The LCD panel displays:
10. If any NEW cartridges were installed, then an
5. If you did not change any cartridges, press Start. If
alignment is required. An alignment pattern automatically prints. Go to step 6 of Aligning Print Cartridges from the A900 Control Panel in the following section.
you changed a cartridge, press the Options button until the correct answer displays: Left (color), Right (black or photo) or Both. Then press Start.
Aligning Print Cartridges
Cartridge alignment can be done from the computer using the Compaq A900 Printer Control or from the A900 control panel. The print cartridges should be aligned after installing a new print cartridge or if the black portions of graphics do not align with the color portions. The alignment pattern is automatically printed after installing a new cartridge.
Aligning Print Cartridges from the Computer
To print the alignment pattern:
6. If you select Left or Both cartridges in Step 5, the
following displays on the LCD panel:
by clicking StartProgramsCompaq A900A900 Printer Control or by a double click on the Q icon in the system tray.
2. From the A900 Printer Control Program, click the

Cartridges tab.

3. Click the Align Cartridges button. The Ink
3. Press the Options button until the following
Cartridge Alignment dialog box appears on your screen.
4. Enter the alignment information.

displays:

Depending on the cartridge combination you have installed in your printer, a test page with one or more alignment patterns similar to the ones shown below is printed. Each pattern has a number under it.

4. Press Start.

The Cartridge Alignment page prints.
5. Enter the Cartridge Alignment information.
5. From each group on the test page, locate the
number under the alignment pattern that comes closest to forming a perfectly straight line. For example, in sample group A above, pattern 5 comes closest to forming a straight line.
6. In the dialog box, enter the number you chose as
the appropriate alignment setting for each group. Use the Up and Down arrow keys.
7. After you have entered a number for each of the
6. From each group on the test page, locate the

groups, click OK.

7. For the A alignment pattern, enter the 2-digit
Aligning Print Cartridges from the A900 Control Panel
1. Press Setup. 2. Press the Menu button until the following display
number on the keypad using a leading 0 if necessary. In this example, press the 0 and 5 buttons. The LCD panel displays the following:
appears on the LCD panel:
8. Press the Options button to save the entered value,
then go to the B entry display. Enter the B, 2-digit
value. Repeat for C and D patterns, if the black cartridge is installed.
9. Press the Options button or the Start button to
Checking the Clean Nozzle Printout
1. Examine the test pattern.

complete the operation.

Cleaning Print Cartridges
There are approximately 200 nozzles on each of the cartridges. Depending on the cartridge type, the nozzles are all one color (black) or split into 3 groups of different colors (color or photo). Cleaning the ink jet nozzles on the print cartridges improves the print quality. There are several situations that can result in some of the nozzles not working properly. x If the cartridge is new, it may take a couple of cleaning cycles to get all of the nozzles working. x If the printer has not been used for an extended period of time, the cartridges may not function properly. x A build up of ink on the bottom of the cartridge may affect the cartridge performance. x If the cartridge is running out of ink, the cartridge will not function properly. In this case, cleaning the cartridge will not help the nozzles to fire. You must replace the ink cartridge. There are two methods to clean the ink cartridges: x Clean and nozzle test, which can be done from the control panel or the computer application x Wiping the print cartridge nozzles
The example below shows a test pattern of all nozzles functioning correctly. The first pattern printed in each group is from the black (or photo) cartridge. The second one is from the color cartridge.

Redialing Options

Speed Dial Settings
Speed Dial Entries Edit Entry
Allows you to view and set up the speed dial entries. Allows you to add or edit the Name and Phone Number of the highlighted speed dial entries.
Highlight the name or number in the speed dial entries list you wish to change. Type the information in the fields after highlighting the speed dial number. Click OK when finished.
Error Correction Mode (ECM)
Select this box to turn on this feature.

Print Terminal ID

More Fax Settings
To access this screen, click More Fax Settings on the Fax tab of the A900 Settings Utility.

Copy Settings

This section describes the different settings for copy mode.
Ring Volume Speaker Volume Set Defaults
Set the ring volume. Set the speaker volume. Changes on this screen to factory default settings. Prints out a log every 40 transactions. Set the time settings for Compaq A900.
Settings are Off, Low, Mid, or High. Settings are Low, Mid, MidHigh, or High Press this button to set the defaults.

Changes type of copy.

Settings are Black Draft, Black Normal, Black Photo, Color Draft, Color Normal, and Color Best. Settings are Darkest, Darker, Normal, Lighter, and Lightest. Settings are 75% Lg to Ltr, 80% Lgl to A4, 90% A4 to Ltr, 93% Ltr to A4, and 100% Normal. Check this box to activate the collate feature. Press this button to set the defaults.
Log Fax Transmissions and Receptions A900 Time and Date Settings
Select this box to print out a log every 40 transactions. Select Set A900 Time to PC time or set the time using the down arrows to select the month, day, year, hour, minute, and second.
Darkens or lightens copy. Reduces or enlarges copy.

Collate

Arranges multiple copies in 1-2-3 order. Changes settings to factory default settings.

Scan Settings

This section describes the different settings for scan mode.
Scan To Application Setup
This section describes how to add up to five application names to the A900 control panel. To access this screen, press the Scan To Application Setup button on the Scan tab of the Compaq A900 Settings Utility.

Changes type of scan.

Settings are Black Draft, Black Normal, Black Photo, Color Draft, Color Normal, and Color Best. Settings are Darkest, Darker, Normal, Lighter, and Lightest. Press this button to set the defaults. Type or press Browse to browse to select a file location and select the file type (*.bmp, *.tif, *.jpeg). Press this button to access the Scan To Application Setup panel.
Pagis ScanWorks Application
Lists the software applications in your computer.
Highlight the software application you want to add to the Scan To menu of your Compaq A900 control panel. Press this button to add the highlighted name from the Pagis ScanWorks Application list. Press this button to delete the highlighted name in the A900 Control Panel Scan To Menu. Scroll up or down to select from the list.

Orientation Print Fonts Set Defaults
5. Set up the application to print on the size of the

Using the About Tab

The About tab gives you the program name and version number.
envelope(s) loaded. Select the envelope size from the Properties button of the Print dialog box.
When printing is complete:
7. Put the envelope tab back into its storage
The following envelopes are not recommended because they may cause jams or smears, or may damage the A900: x Envelopes with windows, holes, perforations, cutouts, and double flaps x Envelopes made with special coated paper or deeply embossed paper x Envelopes in which letters have been enclosed

position.

8. Replace the printer paper in the paper input tray. 9. Squeeze and slide the paper guide so that it

touches the paper.

IMPORTANT: Before you can print on an envelope, you must select the envelope as your paper size. Refer to the printing documentation of your word processing software for instructions. To load an envelope:
1. Remove the paper from the paper input tray. 2. Lift the envelope positioning tab that is inset in
the right side of the paper input tray.
3. Load envelope(s) to the right (viewed from the
front) against the envelope positioning tab. The side you will be printing on should face you.
4. Squeeze and slide the paper guide that it touches

the envelope(s).

Faxing

Faxing Overview

The Compaq A900 All-In-One offers three ways to send a fax: x Using the control panel x Using the Compaq Control Form x Using the computer Until you are ready to send or receive a fax, the LCD panel on the control panel displays READY.
2. Adjust the document guides to match the width
of the document, if necessary.
3. Slide the document down into the tray until the
machine grips the first sheet. The lower LCD panel displays the message:
Sending a Fax Using the Control Panel
To send a fax using the control panel, complete the following steps.
1. Load the documents as described above.
Preparing Documents for Faxing
You can use the A900 to fax documents that are printed on standard letter, legal, or A4-sized paper. Follow these guidelines to prepare your documents. For the following types of documents, use the Copy/Scan Sleeve:

z z z z z z z z z z z

2. Press the Fax button.
The following displays on the LCD panel:
Envelopes Checks Receipts Fragile or thin documents Photographs Wrinkled or creased paper Curled or rolled paper Torn paper Carbon or carbon-backed paper Coated or glossy paper Onion skin or thin paper

1. When the LCD panel displays Ready, place
documents face down on the document input tray.
2. Press Start/Dial button to simulate lifting the

handset.

3. Dial the number just as you would on a standard

telephone.

Receiving a Fax
The All-In-One has four receiving modes x In FAX mode, the All-In-One answers an incoming call and immediately goes into receive mode. x In ANS/FAX mode, the answering machine answers the incoming call and the caller can leave a message on the answering machine. If the All-In-One senses a fax tone on the line, the call automatically switches over to the All-InOne. To use the ANS/FAX, you have to attach an answering machine to the EXT socket on the All-In-One. You also need to set the machine to answer after one ring. x In TEL mode, automatic fax reception is turned OFF. You can receive a fax by picking up the handset and pressing *9* (star-nine-star) or press the Start button twice on the control panel. x In DRPD (Distinctive Ring Pattern Detection) mode, the All-In-One will answer a call on the line that has a specific ring pattern. It then immediately goes into receive mode, waiting for the fax to be sent. Use the DRPD setup to teach the All-In-One the ring pattern it should respond to. DRPD service must be obtained from your local telephone company. The current receive mode is displayed in the top right corner of the LCD panel when the A900 is in Ready mode. You can change the RECEIVE MODE either on the computer using the A900 Settings Utility or from the SETUP, FAX RECEIVE MODE menu on the A900 control panel. See the Compaq A900 Settings section.
While you are printing from the computer to the All-In-One, an incoming fax will be received into memory. The memory can store up to 30 pages. However, other tasks, such as copying or sending a fax, may temporarily reduce the amount of memory available.
The fax mode is recommended when you have a dedicated telephone line for your Compaq A900.
Receiving Manually in TEL Mode Using an Extension Telephone This feature works best when you are using an extension telephone connected to the EXT jack on the A900. You can receive a fax from someone you are talking to on the extension telephone without having to go to the control panel.
1. Press Setup then the Menu button to access the
FAX RECEIVE MODE feature. Press the Options button until the TEL setting displays.

If the jam occurs inside the A900:
1. Unplug the A900 power cord. 2. Open the control panel and the cartridge
If an original document jams:
1. Open the control panel. 2. Carefully remove the jammed document. Be

compartment cover.

3. Carefully remove the jammed paper. 4. Close the cartridge compartment cover. 5. Close the control panel firmly until it clicks into
sure to remove the entire document to prevent the jam from reoccurring.
3. Ensure that the document input tray is clear. 4. Close the control panel firmly until it clicks into

place.

6. Plug in the power cord

5. Retry.

Error Messages
Occasionally the A900 may display an error message on the Control Panels Liquid Crystal Display (LCD) screen. Often, the error can be easily resolved and the current task can be completed. The following table lists the error messages you may encounter, the most probable cause, and a simple solution.
Troubleshooting Error Messages Ready State Messages

SYMPTOM/MESSAGE

ADD PAPER CHANGE BLACK INK Received faxes are stored to memory, not printed.
No paper detected in the paper input tray. Smart Ink has determined that the ink cartridge is empty.

SOLUTION

Load paper in the input tray. Replace the Black ink cartridge. Replacing the Black ink cartridge and selecting NEW BLACK CARTRIDGE will reset the ink monitoring system and print any faxes in memory. (Note that if you keep the old cartridge installed and tell the system you have installed new cartridges you may get some more pages printed but you will defeat the ink management system and may lose incoming faxes.) Open cover and remove document or jam Clear paper jam then press CLEAR/STOP See Clear Paper Jam instructions A copy job will complete when a print job is finished. Close the cover. The display will ask if any cartridges were changed with CARTRIDGE CHANGE. The default is NO - press START to select this. If cartridges were changed, see the Changing Cartridges from the A900 Control Panel section.
CLR DOCUMENT JAM REMOVE PAPER JAM THEN PRESS CLEAR MEMORY TO PRINT COVER OPEN CLOSE COVER"

REMOVE PAPER JAM THEN PRESS CLEAR DOCUMENT OUT, PLEASE WAIT
STOP pressed after paper is loaded.
CLR DOCUMENT JAM PC NOT AVAILABLE displayed on the LCD panel with a beep warning tone and return to READY state.
A document jam or a very long document was scanned. Computer is not available for a copy task that required computer assistance. (multiple photo or color copies)
ADD PAPER MEMORY TO PRINT ADD PAPER with beep warning tone and return to READY state. MEMORY TO PRINT MEMORY FULL! MEMORY FULL, TO CONTINUE, START
Making copies without paper and collate on. Making copies without paper and collate off. Starting a copy collate or multiple copy operation while the printer is busy. Collate is off and insufficient memory to copy current sheet of document. During a multiple copy operation, the memory became full.
Troubleshooting Error Messages Scan Messages
SCAN TO UNDEFINED. with beep warning tone and return to READY state. LOAD DOCUMENT" with beep warning tone and return to READY state. RESOURCE BUSY, TRY LATER with beep warning tone and return to prior state.
Trying to scan to an undefined scan destination. Trying to start a scan operation before loading the document. Trying a SCAN operation while the scanner is busy. Trying to scan while parallel port is in use by another task A document jam or a very long document was scanned. Pressing STOP after paper is loaded.
Use A900 Settings Utility to define the scan locations. Load document to be scanned before pressing START. Verify that the computer is connected and available. Wait for resource to become free then try again. Open the cover and remove document or jam. Wait for all document(s) in the document input tray to be fed to the document output tray. Verify that an IEEE 1284 cable is connected to the computer and that the computer is on and not in sleep mode. Verify that the A900 software is properly installed and running by selecting A900 Settings from the Compaq A900 program group. Retry.
CLR DOCUMENT JAM DOCUMENT OUT, PLEASE WAIT
PC NOT AVAILABLE with beep warning tone and return to READY state.
There is no response from computer.
Troubleshooting Error Messages Control Form Messages
RESOURCE BUSY, TRY LATER with beep warning tone and return to prior state.

$&

The power cord must be rated for the product and for the voltage and current marked on the products electrical ratings label. The voltage and current rating of the cord should be greater than the voltage and current rating marked on the product. In addition, the diameter of the 2 wire must be a minimum of 0.75 mm /18AWG, and the length of the cord must be between 5 feet (1.5 m) and 6 feet (2m). If you have questions about the type of power cord to use, contact your Compaq authorized service provider. A power cord should be routed so that it is not likely to be walked on or pinched by items placed upon it or against it. Particular attention should be paid to the plug, electrical outlet, and the point where the cord exits from the product.
If your telephone equipment causes harm to the telephone network, the telephone company may discontinue your service temporarily. If possible, they will notify you in advance. But, if advance notice is not practical, you will be notified as soon as possible. You will also be informed of your right to file a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the proper functioning of your equipment. If they do, you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service. If you experience trouble with this telephone equipment, contact your local telephone company for information on obtaining service or repairs. The telephone company may ask that you disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning. This equipment may not be used on coin service provided by the telephone company. Connection to party lines is subject to state tariffs. For the Compaq Customer Support Center and your nearest Compaq Authorized reseller in North America, call 1-800-345-1518 or write: Compaq Customer Support Center P.O. Box 692000 Houston, Texas 77269-2000
WARNING: Only authorized technicians trained by Compaq should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board. Improper repairs can create a safety hazard.
U.S. Regulations Governing the Use of Modems
This equipment complies with Part 68 of the FCC rules. Located on the rear of the Compaq A900 All-InOne is a label that contains, among other information, the FCC Registration Number and Ringer Equivalence Number (REN) for this equipment. Upon request, you must provide this information to your telephone company.

In addition to the general precautions described earlier in this chapter, be sure to observe the following precautions when operating telecommunications and network equipment. Failure to observe these precautions could result in fire, bodily injury, and damage to the equipment. x Do not connect or use a modem or telephone (other than a cordless type) during a lightning storm. There may be a remote risk of electric shock from lightning. x Never connect or use a modem or telephone in a wet location. x Do not plug a modem or telephone cable into the Network Interface Card (NIC) receptacle. x Disconnect the modem cable before opening a product enclosure, touching or installing internal components, or touching an uninsulated modem cable or jack. x Do not use a telephone line to report a gas leak while you are in the vicinity of the leak.

Warranty Information

What is the warranty for my Compaq A900 AllIn-One?
Your Compaq A900 All-In-One is covered by a Compaq One Year Limited Warranty. You are entitled to warranty service if a hardware repair is required on your Compaq A900 All-In-One within the warranty period. This limited warranty is valid only within the United States or Canada, and only within the country in which it was purchased.
How do I obtain online support?
Compaq offers free technical support via the Internet at www.compaq-at-home.com web site. You may also Email Compaq Technical Support at Support@Compaq.com and quickly receive answers to your Compaq A900 All-In-One questions.
What is not covered by this limited warranty?
x Product purchased from anyone other than Compaq or a Compaq authorized reseller x Product purchased outside the United States or Canada x Software products except for obligations specified in the software program license agreement x Routine cleaning, or normal cosmetic and mechanical wear x Damage from misuse, abuse, or neglect x Damage from use outside the products usage parameters x Damage from use of parts not manufactured or sold by Compaq x Damage from modification or incorporation into other products x Damage from repair or replacement of warranted parts by other than a Compaq authorized service provider x Damage to or loss of any programs or data x Damage resulting from an act of God

This Limited Warranty is valid only within the United States or Canada, and within the country in which the Hardware Product was purchased. This Limited Warranty extends only to Products purchased from Compaq or from a Compaq authorized reseller. This Limited Warranty also does not extend to any Product that has been damaged or rendered defective (a) as a result of accident, misuse, or abuse; (b) as a result of an act of God; (c) by operation outside the usage parameters stated in the Products Users Guide; (d) by the use of parts not manufactured or sold by Compaq; (e) by modification of the Product; or (f) as a result of service by anyone other than Compaq, a Compaq authorized reseller, or a Compaq authorized service provider. Compaq is not responsible for damage to or loss of any programs or data. Contact your local Compaq authorized service provider for geographic restrictions, proof-of-purchase requirements, response time commitments and other specific on-site service requirements. EXCEPT AS EXPRESSLY SET FORTH IN THIS WARRANTY, COMPAQ MAKES NO OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. COMPAQ EXPRESSLY DISCLAIMS ALL WARRANTIES NOT STATED IN THIS LIMITED WARRANTY. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO THE TERMS OF THIS EXPRESS LIMITED WARRANTY.

Terms of the Warranty

Compaq warrants that the Hardware Product you have purchased from Compaq or from a Compaq authorized reseller is free from defects in materials or workmanship under normal use during the warranty period. The warranty period commences on the date of purchase. Your sales receipt, showing the date of purchase of the Hardware Product, is your proof of the date of purchase. This warranty extends only to you, the original Purchaser. It is not transferable to anyone who subsequently purchases the Hardware Product from you. It excludes expendable parts. During the warranty period, Compaq will, at no additional charge, repair or replace defective parts with new parts or, at the option of Compaq, serviceable used parts that are equivalent or superior to new parts in performance. All exchanged parts and Products replaced under this warranty will become the property of Compaq. If, after repeated efforts, Compaq is unable to restore the Product to good working order, you are entitled to a refund of the purchase price. If the Hardware Product is replaced by Compaq, and you fail to return the defective Hardware Product within 5 business days, you will be responsible for the full amount of the replacement printer.