10000 feet

Safety instructions (continued)
5. 9. Do not block the ventilation holes whilst the projector is on (even in standby mode): - Do not cover the projector with any item; - Do not place the projector on a blanket, bedding or any other soft surface. Do not look straight into the projector lens during operation. It may harm your sight.
10. 6. In areas where the mains power supply voltage may fluctuate by 10 volts, it is recommended that you connect your projector through a power stabilizer, surge protector or uninterruptible power supply (UPS) as appropriate to your situation.
Do not operate the projector lamp beyond the rated lamp life. Excessive operation of lamps beyond the rated life could cause a lamp to break on rare occasions.
11. 7. Do not step on the projector or place any objects upon it.
The lamp becomes extremely hot during operation. Allow the projector to cool for approximately 45 minutes prior to removing the lamp assembly for replacement.
Do not place liquids near or on the projector. Liquids spilled into the projector will void your warranty. If the projector does become wet, disconnect it from the power point and call BenQ to have the projector repaired.
12. Never attempt to replace the lamp assembly until 15. the projector has cooled down and is unplugged from the power supply. This projector is capable of displaying inverted images for ceiling mount installation. Use only BenQs Ceiling Mounting Kit for mounting.
Do not attempt to disassemble this projector. There are dangerous high voltages inside which may cause death if you should come into contact with live parts. The only user serviceable parts are the lamp and air filters which have their own removable covers or access panels. See page 42. Under no circumstances should you ever undo or remove any other covers. Refer servicing only to suitably qualified professional service personnel.
Ceiling mounting the projector
We want you to have a pleasant experience using your BenQ projector, so we need to bring this safety matter to your attention to prevent possible damage to person and property. If you intend to mount your projector on the ceiling, we strongly recommend that you use a proper fitting BenQ projector ceiling mount kit and that you ensure it is securely and safely installed. If you use a non-BenQ brand projector ceiling mount kit, there is a safety risk that the projector may fall from the ceiling due to an improper attachment through the use of the wrong gauge or length screws. You can purchase a BenQ projector ceiling mount kit from the place you purchased your BenQ projector. BenQ recommends that you also purchase a separate Kensington lock compatible security cable and attach it securely to both the Kensington lock slot on the projector and the base of the ceiling mount bracket. This will perform the secondary role of restraining the projector should its attachment to the mounting bracket become loose.

Do not store the projector on end vertically. Doing so may cause the projector to fall over, causing injury or resulting in damage.

Introduction

Projector features
The projector integrates high-performance optical engine projection and a user-friendly design to deliver high reliability and ease of use. The projector offers the following features.

Three-panel LCD system to deliver superior brightness, color saturation and color depth HQV (Hollywood Quality Video) scaler functionality to provide excellent picture quality employing contrast and clarity enhancement, noise reduction and motion optimization Intuitive control over the lens shift lever to provide flexibility in setting-up your projector Unique cooling system design to prevent unnecessary fan noise, rated at less than 32dB in Economic mode Selectable password protected function High quality manual zoom lens Two-way digital keystone correction, pincushion and barrel corrections to correct distorted images Ultra-high brightness projection lamp Multi-language On-Screen Display (OSD) menus Switchable normal and Economic modes to reduce the power consumption Powerful AV function to provide high quality video image Dynamic iris system to achieve a high contrast ratio of 5000:1 Component HDTV compatibility A wide variety of inputs for connection to your video and PC equipment
The apparent brightness of the projected image will vary depending on the ambient lighting conditions, selected input source contrast/brightness settings, and is directly proportional to projection distance. The lamp brightness will decline over time and may vary within the lamp manufacturers specifications. This is normal and expected behavior.

Shipping contents

The projector is shipped with the cables required for connection to a video and PC equipment. Some of the items may not be available depending on your region of purchase. Please check with your place of purchase.

Standard accessories

Some of the accessories may vary from region to region, and may differ from those illustrated.

Projector

Remote control and two AAA batteries

User manual

Quick start guide

User manual CD

Warranty card

Safety manual

Power cable

Component Video cable

Optional accessories
1. HDMI Cable 2. Spare lamp kit 3. Ceiling mount kit

Projector exterior view

Front and upper side
1. 2. 3. 4. 5. 6. 7. 8. External control panel (See page 11 for details) Vent (heated air exhaust) Focus and Zoom adjustment Front IR sensor Projection lens Inlet (cool air intake) Len shift lever Lens cap

Rear side

See "Connection" on page 19 for connection details.
9. 10. 11. 12. 13. 14. 15. 16. Front Adjuster foot AC power cord inlet Rear IR sensor RS-232C port USB socket HDMI port RGB socket Component Video inputs (RCA) Support Y/PB/PR or Y/CB/CR video signal 17. Composite Video input (RCA) 18. S-Video input (mini 4-pin DIN) 19. 12VDC output terminal Used to trigger external devices such as an electric screen or lighting controls, etc. Consult your dealer for how to connect to these devices.
Note that the total maximum current must not exceed 0.5 A.
20. Inlet (cool air intake) 21. Kensington anti-theft lock slot

Under side

22. Ceiling mounting bracket screw holes 23. Dust filter grill 24. Lamp cover

Controls and functions

1. Focus ring 7. Adjusts the focus of the projected image. See "Finetuning the image size and clarity" on page 26 for details.
MODE Sequentially selects a predefined picture setting available for each input. See "1. Selecting a picture mode" on page 28 for details.
2. Zoom ring 8. ENTER Adjusts the size of the image. See "Fine-tuning the Enacts the selected On-Screen Display (OSD) menu image size and clarity" on page 26 for details. item. See "Using the menus" on page 36 for details. 3. POWER Turns the projector on or off. See pages 23, 34 and 47 for details. 9. TEMPerature warning light Lights up or flashes if the projectors temperature becomes too high. See "Temperature information" on page 47 for details. 10. LAMP indicator light Lights up or flashes when the projector lamp has developed a problem. See "Temperature information" on page 47 for details. 11. EXIT Exits and saves any changes made using the OnScreen Display (OSD) menu. See "Using the menus" on page 36 for details.
4. POWER indicator light Lights up or flashes when the projector is operating. See "Temperature information" on page 47 for details. 5. MENU Toggles the On-Screen Display (OSD) menu on and off. See "Using the menus" on page 36 for details.
6. Keystone /Arrows buttons ( Left, Up, Right, 12. SOURCE Down) Sequentially selects the input signal D-SUB, HDMI, Manually corrects distorted images resulting from Video, S-Video, COMP1 or COMP2. See "Switching an angled projection. See "Correcting twoinput signal" on page 25 for details. dimensional keystone" on page 26 for details. When the On-Screen Display (OSD) menu is activated, the buttons are used as directional arrows to select the desired menu items and to make adjustments. See "Using the menus" on page 36 for details.

Remote control effective range
Infra-Red (IR) remote control sensors are located on the front and the back of the projector. The remote control must be held at an angle within 45 degrees perpendicular to the projector's IR remote control sensors to function correctly. The distance between the remote control and the sensors should not exceed 8 meters. Make sure that there are no obstacles between the remote control and the IR sensors on the projector that might obstruct the infra-red beam. Operating the projector from the front Operating the projector from the rear

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Positioning your projector

Choosing a location

Your projector is designed to be installed in one of four possible installation locations: 1. Floor in front of screen; 2. Ceiling in front of screen; 3. Floor at rear of screen; or 4. Ceiling at rear of screen. Your room layout or personal preference will dictate which installation location you select. Take into consideration the size and position of your screen, the location of a suitable power outlet, as well as the location and distance between the projector and the rest of your equipment. 1. Floor front: Select this location with the projector placed near the floor in front of the screen. This is the most common way to position the projector for quick setup and portability. 2. Ceiling front: Select this location with the projector suspended from the ceiling in front of the screen. Purchase the BenQ Projector Ceiling Mounting Kit from your dealer to mount your projector on the ceiling. Set Ceiling Front in the System Setup > Projector Position menu after you turn the projector on.
3. Floor rear: 4. Ceiling rear: Select this location with the projector placed near the Select this location with the projector suspended from floor behind the screen. the ceiling behind the screen. Note that a special rear projection screen is required. Note that a special rear projection screen and the BenQ Set Floor Rear in the System Setup > Projector Position Projector Ceiling Mounting Kit are required for this installation location. menu after you turn the projector on. Set Ceiling Rear in the System Setup > Projector Position menu after you turn the projector on.
Obtaining a preferred projected picture size
The distance from the projector lens to the screen, the zoom setting, and the video format each factors in the projected image size. BenQ has provided separate tables of dimensions for both 16:9 and 4:3 screen ratios to assist you in determining the ideal location for your projector. The projector should always be placed horizontally level (like flat on a table), and positioned directly perpendicular (90 right-angle square) to the horizontal center of the screen. This prevents image distortion caused by angled projections (or projecting onto angled surfaces). If the projector is mounted on a ceiling, it must be mounted upside-down so that it projects at a slightly downward angle. This projector is equipped with a movable lens. See "Shifting the projection lens" on page 18 for details. BenQ has provided tables of 16:9-aspect-ratio and 4:3-aspect-ratio screen sizes to assist you in determining the ideal location for your projector. The vertical offset heights in the dimension tables on page 16 and 17 are measured when the lens is shifted fully up or down. You can see from the diagrams on page 16 and 17, that this type of projection causes the bottom edge of the projected image to be vertically offset from the horizontal plane of the projector. When ceiling mounted, this refers to the top edge of the projected image. There are two dimensions to consider, the perpendicular horizontal distance from the center of the screen (projection distance), and the vertical offset height of the projector from the horizontal edge of the screen (offset). If the projector is positioned further away from the screen, the projected image size increases, and the vertical offset also increases proportionately. When determining the position of the screen and projector, you will need to account for both the projected image size and the vertical offset dimension, which are directly proportional to the projection distance.

To connect the projector to an S-Video or a composite Video source device (either through an SVideo cable or a Video cable):
With an S-Video cable: 1. Take an S-Video cable and connect one end to the S-Video output socket of the Video source device. 2. Connect the other end of the S-Video cable to the S-VIDEO socket on the projector. With a Video cable: 1. Take a Video cable and connect one end to the Video output socket of the Video source device. 2. Connect the other end of the Video cable to the VIDEO socket on the projector.
AV equipment: DVD player, digital tuner, etc. Video cable To audio input terminals
From audio output terminals

S-Video cable

Do not connect both S-Video and composite Video cables from the same video source device at the same time. You should only ever connect one or the other. See "Connecting Video source devices" on page 20 for details. If the selected video image is not displayed after the projector is turned on and the correct video source has been selected, please check that the video source device is turned on and operating correctly. Also check that the signal cables have been connected correctly.

Using the projector

Start up
1. Plug the power cord into the projector and into a wall socket. Turn on the wall socket switch (where fitted). Check that the Power indicator on the projector lights orange after power has been applied.
The power cable used in the illustration may look different to the power cable type used in your region. Use only the power cable as supplied with the projector, and which is suitable for your region.
2. Remove the lens cap. If it is left on, it could become deformed due to the heat produced by the projection lamp.
3. Press the POWER on the projector or remote control to turn the projector on. The Power indicator light flashes green and stays green when the projector is on. The start up procedure takes about 30 seconds. In the later stage of start up, a startup logo is projected. (If necessary) Rotate the focus ring to adjust the image clearness.
The projector will not respond to further commands whilst it is warming up. If the projector is still hot from previous activity, it will run the cooling fan for approximately 90 seconds before energizing the lamp.
4. If you are prompted for a password, press the arrow buttons to enter a six digit password. See "Utilizing the password function" on page 24 for details. 5. Switch on all of the connected equipment. The projector will start to search for input signals. The current input source being scanned displays in the center of the screen. The searching message will continue displaying until an input source signal is found. You can press SOURCE on the projector or remote control to display the selection bar and switch between different signals. See "Switching input signal" on page 25 for details.

Activating automatic source search
Be sure the Auto Source Search in the System Setup menu is activated if you want the projector to automatically search the signals. Go to the System Setup > Auto Source Search menu and select On by pressing Left or Right. The projector will scan for input signals until it acquires a signal. If the function is not activated, the projector selects the last used input signal.

Using the projector 25

Speeding up the process of source search
You can speed up the process of source search by blocking source(s) not in use. 1. 2. 3. 4. 5. Go to the Advanced Setup > Source Block menu and press ENTER. Highlight the input source with Up or Down. Decide whether to Search or Skip it during input signal detection with Repeat Step 2 and 3 until you are satisfied with the settings. Press EXIT/MENU to exit and save the settings.

Left or Right.

Blocking all sources at the same time is not allowed.
Adjusting the projected image
Adjusting the projection angle
There are two adjuster feet on the bottom of the projector. These can be used if necessary to change the projection angle. Screw the feet in or out as appropriate to aim and level the projection angle. The lens shift lever adjacent to the projection lens can further assist you in determining the position of the projected image. See "Shifting the projection lens" on page 18 for details.
If the screen and the projector are not perpendicular to each other, the projected image becomes vertical trapezoidal. To correct this situation, see "Correcting two-dimensional keystone" on page 26 for details.
Fine-tuning the image size and clarity
1. Adjust the projected image to the size that you need 2. Then sharpen the image by rotating the focus ring. using the zoom ring.
Correcting two-dimensional keystone
Keystoning occurs when the projector is not perpendicular to the screen and is where the projected image displays visible as a trapezoid shape like either of the following: Two parallel sides (left and right, or top and bottom) but is noticeably wider on either side. No parallel sides. To correct the image's shape, you can perform the following steps. 1. Adjust the projection angle. Move the projector to be in front of the center of the screen with the base of the lens level with the top or bottom edge of the screen. 2. If the image is stilled distorted, or the projector is unable to be positioned as described above, you will need to manually correct the image following ONE of these steps.
Press one of the Keystone/Arrow buttons ( / , / , / , / ) on 2D Keystone the projector or remote control to display the 2D Keystone correction page. Press the button whose keystone icon is similar to the adjustment you are about to make. For example, the Up button ( / ) will widen the upper side and reduce the bottom side of the picture. Continue pressing the same button or press the other buttons until you are satisfied with the shape. Press MENU on the projector or remote control. Go to the Display > Keystone menu and press ENTER. Highlight 2D Keystone and press ENTER to display EXIT Back the Keystone correction page. Press one of the Keystone/Arrow buttons ( / , / , / , / ) on the projector or remote control whose keystone icon is similar to the adjustment you are about to make. Continue pressing the same button or press the other buttons until you are satisfied with the shape. The values on the lower portion of the page change while pressing. When the values reach their maximum or minimum with repeated button presses, the image's shape will stop changing. You will not be able to change the image further in that direction. Two parallel sides (left and right, or top and bottom) but is noticeably wider on either side

If you are not satisfied with the picture quality made by the preset picture modes. You can manually adjust the settings through the Picture--Basic and Picture--Advanced menus. See "Picture--Basic menu" on page 37 and "Picture--Advanced menu" on page 38 for details.
U s in g th e p r o je c to r
Setting the User 1/User 2/User 3 modes
There are three user-definable modes if the current available picture modes are not suitable for your need. You can use one of the picture modes (except the User 1/2/3) as a starting point and customize the settings. 1. 2. 3. 4. 5. Go to the Picture--Basic > Picture Mode menu. Press Left or Right to select User 1, User 2 or User 3. Press Down to highlight Load Settings From and press ENTER. Press Up or Down to highlight a picture mode that is closest to your need and press ENTER. Press EXIT to go back to the previous page and press Down to select a menu item to be changed and adjust the value with Left or Right. 6. You can also press EXIT and then press Right to go to the Picture--Advanced menu for further picture setting adjustments. See "Advanced picture quality controls" on page 30 for details.
Renaming the User 1/User 2/User 3 modes
To rename the user-definable modes, you can perform the following steps. Go to the Picture--Basic > Rename User Mode menu and press ENTER. Press Up or Down to highlight User 1, User 2 or User 3 and press ENTER. Press Left or Right to select a character position. Assign a letter or a number to this character position by pressing Up or Down repeatedly. Press Up to select individual letters in alphabetical order, or press Down to select in reverse order. Capital letters, lowercase letters, numbers from 0 to 9, and a blank space are provided to you. 5. Repeat Step 3 and 4 until you are satisfied with the new name.
The maximun length is 12 digits. The first character cannot be a space.
6. When finished, press ENTER to save the settings.
2. Adjusting picture quality
You can adjust Brightness, Contrast, Color, Tint and Sharpness settings using the Picture--Basic menu or with the remote control. See "Picture--Basic menu" on page 37 for details.
All settings in the Picture--Basic menu will take effect right away and be saved to the picture mode that you select. Some picture adjustments are available only when certain input ports are in use. Unavailable adjustments are not shown on the screen.

Advanced picture quality controls
There are more advanced user-definable functions in the Picture--Advanced menu.
All settings in the Picture--Advanced menu will take effect right away and be saved to the picture mode that you select.

Setting black level

1. Go to the Picture--Advanced menu and highlight Black Level. 2. Press Left or Right to select 0 IRE or 7.5 IRE. The grayscale video signal is measured in IRE units. In some areas which use NTSC TV standard, the grayscale is measured from 7.5 IRE (black) to 100 IRE (white); however, in other areas which use PAL equipment or Japanese NTSC standard, the grayscale is measured from 0 IRE (black) to 100 IRE (white). We suggest that you check the input source if it is with 0 IRE or 7.5 IRE, then select accordingly.
Adjusting picture clarity English
1. Go to the Picture--Advanced menu and highlight Clarity Control. 2. Press ENTER. 3. Press Up or Down to highlight one of the following functions and press setting.
Left or Right to adjust the
Noise Reduction: Reduces electrical image noise. The higher the setting, the less the noise. Detail Enhancement: The higher the setting, the more details the image reveals. Luma Transmission: Enhances contour details. The higher the setting, the more distinct the effect. Chroma Transmission: Reduces color smear. The higher the setting, the more distinct the effect.
4. Repeat Step 3 until you are satisfied with the picture clarity.
Selecting a color temperature
1. Go to the Picture--Advanced menu and highlight Color Temp. 2. Press Left or Right to select from one of the following settings.
Lamp Native: With factory default color temperature and higher brightness. This setting is suitable for environments where high brightness is required, such as using the projector to project slides in well lit rooms. Warm: Makes pictures appear reddish white. Normal: Maintains normal colorings for white. Cool: With the highest color temperature, making pictures appear bluish white. User 1/User 2/User 3: recalls the customized settings in the Color Temp User Fine Tuning menu. See "Setting a preferred color temperature" on page 31 for details.
About color temperatures: There are many different shades that are considered to be white for various purposes. One of the common methods of representing white color is known as the color temperature. A white color with a low color temperature appears to be reddish white. A white color with a high color temperature appears to have more blue in it.

Pattern

Grid: Press ENTER to display the grid test pattern. It helps you adjust the image size and the focus to ensure that the projected image is free of distortion. Color Bar: Press ENTER to display the color bar test pattern. After making color adjustments, you can display this test pattern to check that the colors are to your liking. Dust Filter Hours: Shows the total time of the filter has been used.

Dust Filter

High Altitude (Off)

Password

Reset Dust Filter Timer: Reset the dust filter timer. This should only be done after the filter has been replaced. See "To clean the filter:" on page 43 for details. This item is designed for those who use the projector in extreme environments, like high temperature or high altitude. We recommend you select Yes when your environment is higher than 3200 feet, or is hotter than 40C. See "Operating in a high altitude environment" on page 33 for details. Password (Off): Limits use of the projector to only those who know the correct password. When the function is activated for the first time, you have to set a password for it. See "Setting a password" on page 24 for details. Once the password is set and this function is selected, the projector is password-protected. Users who do not know the correct password can not use the projector. The password can be entered by using either the buttons on the projector or the remote control.

Key Lock (Off)

Source Block
Change Password: You will be asked to enter the current password before changing to a new one. See "Changing the password" on page 25 for details. Disables or enables all panel key functions except POWER on the projector and buttons on the remote control. To release key lock, press and hold EXIT on the control panel or remote control for 5 seconds. Sets whether one or more than one source to be skipped or searched when the projector is detecting input signals. See "Speeding up the process of source search" on page 26 for details.

Transporting the projector
It is recommended that you ship the projector with its original packing or equivalent. When you carry the projector yourself, please use a soft carry case.
Cleaning and replacing the dust filter
It is necessary to clean the dust filter periodically every 1000 hours use. You can use the Advanced Setup > Dust Filter > Dust Filter Hours menu or the Information menu to check how long the filter has been used. If the filter is not cleaned, it can become clogged with dust and prevent proper ventilation. This can cause overheating and a malfunction of the projector. Should the projector filter become seriously clogged with dust, it can cause over-heating inside of the projector. You will see the message pictured to the right before the projector shuts down and powers off.
FILTER CLEANING REMINDER NOTICE
The projector filters require regular cleaning. Please schedule time to check the filters and clean if necessary (refer to User's Manual)

To clean the filter:

1. 2. 3. Shut down the projector if turned on and wait until the fans stop running. Disconnect the projector from any cables. Turn the projector over. Draw the dust filter grill from the bottom side of the projector.
Use a small vacuum cleaner (designed for computers and other office equipment) or use a soft brush (such as a clean artists paintbrush) to vacuum or sweep the dust away. If the dirt is difficult to remove or the filter is broken, you should replace it.
Re-install the filter grill securely.
Reapply power and turn the projector on.
If the filter grill is not correctly seated in place, you will be reminded by a message displayed on the screen every three minutes until ENTER on the projector or remote control is pressed.
Please check if the filter is well attached.
The projector will automatically shut down within one minute if there has been no further action taken. Re-install the filter securely, then turn on the power again.
Reset the dust filter timer i. Press MENU to open the OSD menu. ii. Go to the Advanced Setup > Dust Filter menu and press ENTER. iii. Highlight Reset Dust Filter Timer and press ENTER. iv. A warning message displays asking if you want to reset the dust filter timer. v. Highlight Reset and press ENTER to reset the WARNING filter timer to "0".

Reset Filter Timer?

Reset Cancel

Lamp Information

Calculation of lamp hour
When the projector is in operation, the duration (in hours) of lamp usage is automatically calculated by the built-in timer. The method of calculating the equivalent lamp hour is as follows: Total (equivalent) lamp hour = 1 (hours used in Economic mode) +3/2 (hours used in normal mode)
See "Lamp Settings" on page 40 for more information on Economic mode.
The lamp hour in Economic mode is calculated as 2/3 of that in normal mode. That is, using the projector in Economic mode helps to extend the lamp hour by 1/3.

Warning message

When the Lamp indicator lights up red or a message appears suggesting it is time to replace the lamp, please install a new lamp or consult your dealer. An old lamp may cause a malfunction in the projector and in some instances the lamp may explode. For more detailed information on projector warnings, please refer to "Indicators" on page 47.
The Lamp indicator light and Temperature warning light will light up if the lamp becomes too hot. Turn the power off and let the projector cool for 45 minutes. If the Lamp or Temp indicator still lights up after turning the power back on, please contact your dealer.
The following Lamp warning displays will remind you to change the lamp. Message
NOTICE: Order replacement lamp Lamp > 2000hrs Projector will stop at 3000hrs
Status Total (equivalent) lamp hour has reached 2000 hours. Install a new lamp for optimal performance.
WARNING NOTICE: Replace lamp soon
Lamp > 2950hrs Projector will stop at 3000hrs
Total (equivalent) lamp hour has reached 2950 hour. A new lamp should be fitted to avoid the inconvenience when the projector runs out of lamp time.
WARNING NOTICE: Replace lamp now
Lamp > 3000hrs Lamp-usage time exceeded
Total (equivalent) lamp hour has reached 3000 hours. It is strongly recommended that you replace the lamp at this age. The lamp is a consumable item. With the usage time increase, the lamp brightness diminished gradually. This is normal lamp behaviour. You can replace the lamp whenever you notice that the brightness level has significantly diminished. If the lamp is not replaced beforehand, it must be replaced after 3000 hours usage
WARNING NOTICE: Lamp-usage time exceeded
Replace lamp (refer to User's Manual) then reset lamp timer
If this warning message displays, the projector will shut down in 40 seconds. The lamp MUST be replaced before the projector will operate normally.

Replacing the lamp

To reduce the risk of electrical shock, always turn the projector off and disconnect the power cord before changing the lamp. To reduce the risk of severe burns, allow the projector to cool for at least 45 minutes before replacing the lamp. To reduce the risk of injuries to fingers and damage to internal components, use caution when removing lamp glass that has shattered into sharp pieces. To reduce the risk of injuries to fingers and/or compromising image quality by touching the lens, do not touch the empty lamp compartment when the lamp is removed. This lamp contains mercury. Consult your local hazardous waste regulations to dispose of this lamp in a proper manner.

Turn the power off and disconnect the projector from the wall socket. Turn off all connected equipment and disconnect all other cables. Turn the projector over. Then loosen the screw on the lamp cover.

Remove the lamp cover.

Do not turn the power on with the lamp cover removed.
Loosen the screws that hold the lamp to the projector. If the screws are not loosened completely, they could injure your fingers. It is strongly recommended that you use a magnetic-head screwdriver to retain the screw should it come loose.
Lift the handle so that it stands up. Use the handle to slowly pull the lamp out of the projector.
Pulling it too quickly may cause the lamp to break and scatter broken glass in the projector. To reduce the risk of injuries to fingers and damage to internal components, use caution when removing lamp glass that has shattered. Do not place the lamp in locations where water might splash on it, children can reach it, near or above heat sources, or near flammable materials. Do not insert your hand into the projector when the lamp is removed. If you touch the optical components inside, it could cause blurred images.
As shown in the figure, lower the new lamp first into the connector on the projector and align the two holes on the lamp with the locators on the projector.
Push the lamp downwards to ensure it is firmly secured to the projector.
Tighten the screws securing the lamp box. Re-install the lamp cover.
10. Tighten the screw on the lamp cover.
Please be careful to not over-tighten the screws. Loose screws may cause a bad connection, which could result in malfunction.
11. Turn the power on and reset the lamp time. WARNING i. Press MENU to open the OSD menu. ii. Go to the Advanced Setup > Lamp Settings menu and Reset Lamp Timer? press ENTER. Reset Cancel iii. Highlight Reset Lamp Timer and press ENTER. iv. A warning message displays asking if you want to reset the lamp timer. v. Highlight Reset and press ENTER to reset the lamp timer to "0".
Do not reset the lamp timer if the lamp has not been replaced as this could cause damage.
Temperature information English

When the Temperature warning light is on, it is warning you of the following possible problems: 1. The internal temperature is too high. 2. The fans are not working. Turn the projector off and contact qualified service personnel for further help. For more detailed information, please refer to "Indicators" on page 47.

Indicators

Illustration
Blank -: Light OFF : Light flashing : Light ON Light Power Temp Lamp Power events O: Orange light R: Red light G: Green light

Status & Description

O O O G G
The projector has just been connected to a power outlet. Main power switch on Stand-by mode. Powering up. Normal operation. The projector needs 140 seconds to cool down as it was abnormally shut down without the normal cooling down process. Or The projector needs to cool for 90 seconds after the power is turned off. The projector has shutdown automatically. If you try to restart the projector, it will shutdown again. Please contact your dealer for assistance. Lamp events
Lamp hour warning/Lamp hour error. The projector has shutdown automatically. If you try to restart the projector, it will shutdown again. Please contact your dealer for assistance. 1. The projector needs 90 seconds to cool down. Or 2. Please contact your dealer for assistance.

Light Power Temp Lamp

Thermal events
The projector has shutdown automatically. If you try to restart the projector, it will shutdown again. Please contact your dealer for assistance.

Troubleshooting

THE PROJECTOR DOES NOT TURN ON.
There is no power from the power cable.

Remedy

Plug the power cord into the AC inlet on the projector, and plug the power cord into the power outlet. If the power outlet has a switch, make sure that it is switched on.
Attempting to turn the projector on again during Wait until the cooling down process has completed. the cooling process.

NO PICTURE

The video source is not turned on or connected correctly. The projector is not correctly connected to the input source device. The input signal has not been correctly selected. The lens cap is still attached to the lens.

BenQ Launches W500 Home Theatre Projector Senseye technology enhanced by HQV
13/04/2007 EUROPE, April 13, 2007 BenQ today announces the launch of the W500 3LCD projector targeting at home theatre enthusiasts. The 720p home theatre projector features BenQs Senseye technology, dynamic iris, HQV (Hollywood Quality Video) processor, 1,100 ANSI lumens and a high 5,000:1 contrast ratio. It also works seamlessly with a wide range of devices from conventional VCR to the latest gaming consoles, HD DVD players and Bluray DVD players. Native HD-like experience With the embedded HQV processor, the W500 not only converts SD content such as analog TV broadcasts to HD-quality video, but also analyzes 1,024 pixels in the source for each pixel in the final HD version for native HD-like images. Flawless motion performance BenQ W500 effectively smoothes away the jaggies that crop up along the edges of moving objects with the Multi-Dimensional Diagonal Filtering (MDDF) technology and is able to examine four fields instead of the usual two, using advanced motion adaptive de-interlacing to remove artifacts around moving objects that result when converting interlaced SD video to non-interlaced HDS video. Superior high contrast The iris-like lens design incorporated inside the W500 is a mechanism that mimics the human eye, adjusting the aperture after analyzing the incoming video signal. The aperture is contracted during dark scenes for truer black tones and enhanced details, while it is enlarged for bright scenes to maximize light output and enable a wider dynamic range. Precise color reproduction The W500 achieves greater color accuracy by handling each color signal in the video input individually, applying its brightness value directly in rendering the video. Moreover, it is able to process a full 10 bits of color data for far greater color precision and a more vivid picture quality. Easy installation With the equipped joystick the W500 effortlessly positions the image by shifting the lens with the joystick controller. The projector is equipped with powerful preset modes, including cinema mode for feature films and dynamic mode for brightly lit environments. Furthermore, three re-namable user modes are also available for AV enthusiasts to explore settings that best suit their needs. LCD Display Technology 1100 ANSI Lumens 1280 x 720 Native Resolution 16:9 Native Aspect Ratio 5000:1 Contrast Ratio 9.3 lbs HDTV Ready Specifications / Brochure Type Projector Brightness Native Resolution Projector Contrast Video Compatibility HDTV Lamp Life (hours) Projector Noise Level DVI or HDMI Interface Zoom Lens Projection LCD (3) 1100 Lumens WXGA (1280x720) 5000:1 Component (2), S-video, Composite 480p, 480i. 576p, 576i, 720p, 1080i 2000, 3000 eco-mode (-db) 32.0, 28.0 eco-mode HDMI (HDCP) 1.20:1

22/05/2007