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AXIS 210A/211A Network Cameras
Superior video quality for professional indoor and outdoor applications.
> Superior image quality > Simultaneous MPEG4 and Motion JPEG > Two-way audio > Video motion detection > Power over Ethernet
AXIS 210A and AXIS 211A Network Cameras offer a cost-effective, IP-based solution for professional security surveillance and remote monitoring, which make them an ideal choice for securing offices, shops and other indoor and outdoor facilities.
AXIS 210A and AXIS 211A deliver superior image quality using progressive scan, in up to 30 frames per second in 640x480 VGA resolution. Simultaneous MPEG-4 and Motion JPEG video streams can be provided, allowing for optimization in image quality and bandwidth. AXIS 210A and AXIS 211A support two-way audio, enabling remote users to not only view, but also listen in on an area and communicate orders or requests to visitors, customers or intruders. AXIS 210A and AXIS 211A support video motion detection and advanced event management, including pre/post alarm image buffering. Both cameras support Power over Ethernet, allowing power to be delivered via the network, which eliminates the need for power cables and reduces installation costs.
Technical specifications 210A/211A Network Cameras
Camera Models Image sensor Lens AXIS 210A: indoor use only AXIS 211A: DC-iris, indoor/outdoor 1/4 Progressive scan RGB CCD AXIS 210A: 4.0 mm, F1.2, fixed iris, CS mount, horizontal angle of view: 48 AXIS 211A: 3.0 8.0 mm, F1.0, DC-iris, CS mount, horizontal angle of view AXIS 210A: 1.0 lux, F1.2 AXIS 211A: 0.75 lux, F1.0 1/12500 s to 2 s MPEG-4 Part 2 (ISO/IEC 14496-2) Motion JPEG 160x120 to 640x480 Up to 30 fps Up to 30 fps Simultaneous MPEG-4 and Motion JPEG Controllable frame rate and bandwidth VBR/CBR MPEG-4 Compression, color, brightness, contrast, white balance, exposure control, rotation, mirroring, fine tuning of behavior at low light Text and image overlay Privacy mask Two-way, full or half duplex Weight Power Connectors System integration Application Programming Interface Intelligent video Alarm triggers Alarm events Open API for software integration, including VAPIX from Axis Communications available at www.axis.com Video motion detection, audio detection, active tampering alarm Intelligent video and external input File upload via FTP, HTTP and email Notification via email, HTTP and TCP External output activation 9 MB pre- and post alarm ETRAX 100LX, ARTPEC-MB RAM, 8 MB Flash English Downloadable language files for French, German, Italian, Japanese and Spanish are available at www.axis.com/techsup Other language files may also be available V DC max. 7W Power over Ethernet IEEE 802.3af Class 2 RJ-45 10BASE-T/100BASE-TX PoE Terminal block for 1 alarm input, 1 output and alternative power connection 3.5 mm mic/line in, 3.5 mm line out C (F) Humidity 20 80% RH (non-condensing) EN 55022 Class B, EN 55024, EN 61000-3-2, EN 61000-3-3, FCC Part 15 Subpart B Class B, VCCI Class B, ICES-003 Class B, C-tick AS/NZS CISPR 22, EN 60950-1 Power supply: EN 60950-1, UL, cUL 270 g (0.4 lb.)
Minimum illumination Shutter time Video Video compression Resolutions Frame rate MPEG-4 Frame rate Motion JPEG Video streaming
Video buffer General Processors and memory Language support (web interface)

Image settings

Operating conditions Approvals
Audio Audio streaming Audio compression G.711 PCM 8 kHz G.726 ADPCM 8 kHz Configurable bit rate Audio input/output Built-in microphone, external microphone input/line input, line output Network Security

15 mm (0.6) 15 mm (0.6)

Included accessories
Power supply, connector kit, stand, Installation Guide, CD with installation tool, recording software and Users Manual, Windows decoder 1-user license
Password protection, IP addressmm (0.4) 132 mm (5.2) 11 filtering, HTTPS encryption, 132 mm (5.2) 11 mm (0.4) IEEE 802.1X network access control, digest authentication, user access log IPv4/v6, HTTP, HTTPS, QoS Layer 3 DiffServ, FTP, SMTP, Bonjour, UPnP, SNMPv1/v2c/v3 (MIB-II), DNS, DynDNS, RTSP, RTP, TCP, UDP, IGMP, RTCP, ICMP, DHCP, ARP, SOCKS 210A

Supported protocols

More information is available at www.axis.com

Dimensions

90 mm (3.6) 90 mm (3.6) 88 mm (3.5) 88 mm (3.5)

15 mm (0.6)

132 mm (5.2)

11 mm (0.4)

Optional accessories

27 mm (1.1)

131 mm (5.1)

Various housings

36 mm (1.4) 36 mm (1.4)

210A mm (5.2) 132

8 mm (0.3) 8 mm (0.3)

AXIS 210A

132 mm (5.2) 132 mm (5.2)
108 mm (4.2) 108 mm (4.2)

AXIS 211A AXIS 211A

Lenses
90 mm (3.6) 88 mm (3.5) 80 mm (3.2) 80 mm (3.2) 36 mm (1.4) 132 mm (5.2) 8 mm (0.3)
5 mm (0.2) (x3) 5 mm (0.2) (x3)

AXIS 211A

108 mm (4.2)

32 mm (1.3) 32 mm (1.3)

For information on AXIS Camera Station and video management software from Axis Application Development Partners, see www.axis.com/products/video/software/

80 mm (3.2)

5 mm (0.2) (x3)
2008 Axis Communications AB. AXIS COMMUNICATIONS, AXIS, ETRAX, ARTPEC and VAPIX are registered trademarks or trademark applications of Axis AB in various jurisdictions. All other company names and products are trademarks or registered trademarks of their respective companies. We reserve the right to introduce modifications without notice. 32 mm (1.3)

33815/EN/R1/0811

www.axis.com

AXIS 210A/211A Network Cameras Users Manual

About this Document

This manual is intended for administrators and users of the AXIS 210A/211A Network Camera and applies to firmware release 4.47. It includes instructions for using and managing the AXIS 210A/211A on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneficial, for developing shell scripts and applications. Later versions of this document will be posted to the Axis Website, as required. See also the products online help, available via the Web-based interface.
requirements for radiated emission according to limit B of EN55022/1998, and the requirements for immunity according to EN55024/1998 residential, commercial, and light industry.
Japan - This is a class B product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment (VCCI:2003 Class B ITE). If this is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and use the equipment according to the instruction manual. Australia - This electronic device meets the requirements of the
Radio communications (Electromagnetic Compatibility) Standard 1998 AS/NZS 3548. ICES-003 B by compliance with EN55022: Class B.
Safety Notices Used In This Manual
Caution! - Indicates a potential hazard that can damage the product. Important! - Indicates a hazard that can seriously impair operation. Do not proceed beyond any of the above notices until you have fully understood the implications.
Canada - This Class B digital apparatus complies with Canadian

Liability

Every care has been taken in the preparation of this manual. Please inform your local Axis office of any inaccuracies or omissions. Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice. Axis Communications AB makes no warranty of any kind with regard to the material contained within this document, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing, performance or use of this material.
Intellectual Property Rights
Axis AB has intellectual property rights relating to technology embodied in the product described in this document. In particular, and without limitation, these intellectual property rights may include one or more of the patents listed at http://www.axis.com/patent.htm and one or more additional patents or pending patent applications in the US and other countries.
This product contains licensed third-party software. See the menu item About in the products user interface for more information.
This product contains source code copyright Apple Computer, Inc., under the terms of Apple Public Source License 2.0 (see http://www.opensource.apple.com/apsl/). The source code is available from: http://developer.apple.com/darwin/projects/bonjour/
Trademark Acknowledgments
Boa, Ethernet, Internet Explorer, Linux, Microsoft, Mozilla, Netscape Navigator, OS/2, UNIX, Windows, WWW are registered trademarks of the respective holders. Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States and other countries. Axis Communications AB is independent of Sun Microsystems Inc. UPnPTM is a certification mark of the UPnPTM Implementers Corporation.

Introduction

This manual covers the following Axis Network Camera models: AXIS 210A AXIS 211A All instructions and information in this manual are valid for both models unless otherwise stated.

AXIS 210A

AXIS 211A

Product features

The AXIS 210A/211A cameras are based on the AXIS ARTPEC-2 compression chip. Both models support the following features: Video streams from the camera available on the network as real-time, full frame rate, Motion JPEG and/or MPEG-4 video streams. Video Motion Detection - this can be used to trigger image uploads when there is activity in the video image. Scheduled image uploads. IP address filtering and multi-level password protection. Alarm input and output, which can be connected to various external devices, such as door sensors and alarm bells. Multiple video resolutions. Simultaneous access by up to 20 viewers when using Motion JPEG. If MPEG-4 multicast is used, the number of viewers is unlimited, but each viewer still needs a separate MPEG-4 license. One license is included in the product, additional licenses can be purchased separately. Privacy masking allows the concealment of parts of the image that should not be viewable. Up to three areas can be configured as masked areas. Built-in web server that provides full access to all features via a standard web browser. Built-in scripting tool that allows the creation of basic applications. For advanced functionality, the cameras can be accessed via VAPIX, Axis Communications powerful API (more info at www.axis.com/developer).
AXIS 210A/211A - Introduction (PoE) Power over Ethernet - supporting PoE network transformers conforming to IEEE 802.3af, the camera can be powered directly from the network cabling. Two-way audio - two-way audio capability for up to 20 simultaneous users. Audio communication can be bi-directional (full-duplex), push to talk (half-duplex) or in one direction only (simplex). The AXIS 210A/211A has an integrated mono microphone, but there is also an audio input for connecting an external microphone or other source producing a line level signal. An active speaker with a built-in amplifier can be connected to the audio output to enable two-way communication. SNMP - the Simple Network Management Protocol allows the remote management of network devices. HTTPS - the AXIS 210A/211A supports encrypted browsing using HTTPS.

Accessing from the Internet
Once installed, a camera is accessible on your local network (LAN). To access the camera from the Internet you must configure your broadband router to allow incoming data traffic. For security reasons this is usually done on a specific port. Please refer to the documentation for your broadband router for further instructions. For more information, please visit the AXIS Internet Dynamic DNS Service at www.axiscam.net or, for Technical notes on this and other topics, visit the Axis Support Web at www.axis.com/techsup

Focusing

To focus the AXIS 210A Unscrew the focus puller on the lens. Adjust the focus as required. Re-tighten the focus puller. To focus the AXIS 211A Follow the instructions below. 1. From the Basic Configuration page in your browser, open the Focus adjustment page.
Zoom puller (Tele/wide) Focus puller Focus puller
2. Set the DC-Iris to Disabled and click Save. 3. Unscrew the zoom puller on the lens by turning it anti-clockwise. Adjust the zoom setting as required. Re-tighten the zoom puller.
4. Unscrew the focus puller on the lens. Adjust the focus as required. Re-tighten. 5. From the Focus adjustment page, set the DC-Iris to Enabled and click Save. Note: The DC-Iris should always be disabled while focusing the camera. This opens the iris to its maximum, which
gives the smallest depth of field and thus the best conditions for correct focusing. When the focus is set with this method it is maintained in any light condition.
12 AXIS 210A/211A - Accessing the Camera

The Live View Page

You may not view all the buttons described below if the Live View page has been customized.
The Video Format drop-down list allows the video format on the Live View page to be temporarily changed. The Output buttons control the output directly from the Live View page. These buttons are configured under Setup > Live View Config > Layout. Pulse - click this button to activate the output for a defined period of time, e.g. switch on a light for 20 seconds. Active/Inactive - click these buttons to manually start and stop a connected device, e.g. switch a light on/off.

18 AXIS 210A/211A - Video Streams
AXIS 210A/211A - The Setup link

The Setup link

This section describes how to configure the cameras, and is intended for product Administrators, who have unrestricted access to all options in the web interface, and Operators who have access to the settings for Video & Image, Audio, Live View Config and Event Configuration. The camera is configured under Setup from a standard browser (see).

Accessing the Setup link

Follow the instructions below to access the Setup link from a browser. 1. Start your browser and enter the IP address or host name of the cameras in the location/address field. 2. The Live View page appears. Click Setup to display the Setup link.

Setup link

20 AXIS 210A/211A - Video & Image settings
Video & Image settings
Given below are examples of features available in the AXIS 210A/211A. For details of each setting, please refer to the online help available from the web interface. Click to access the online help.

Image Settings

Image Appearance
Adjust these settings to optimize the video images according to your requirements. All configuration of images and overlays affect the cameras overall performance, depending on how it is used and depending on the available bandwidth. Lower compression improves video image quality, but increases the bandwidth. The image can be rotated, and adjusted in terms of resolution and compression. The image can also be mirrored; the white balance can be changed. Please see the online help for further information on these settings. Changes made to video image settings have immediate effect on the MPEG-4 stream; the Motion JPEG stream must be restarted before the settings take effect.
AXIS 210A/211A - Video & Image settings

Text Overlay Settings

Include date, time and/or text of your choice to be viewed on the image. The color of the text may be set to white or black, while background color may be set to white, black, transparent or semitransparent. The position of the text is set either to the top or the bottom of the image. Click for more information.

Video Stream

Define the maximum video stream time per session in seconds, minutes or hours. When the set time has expired, a new stream can be started by refreshing the page in the Web browser. For unlimited video stream time, set this value to 0. This setting is only applicable to Motion JPEG. The frame rate allowed to each viewer can also be limited, to avoid bandwidth problems on the network.

The AXIS Media Control (AMC) is installed automatically the first time the camera is accessed from a browser. The AMC control panel can be opened by right-clicking on the video image in the Live View web page. The AMC control panel can be used to configure various network, video and audio settings such as:
AXIS 210A/211A - Video & Image settings Network reconnection strategy, multicast network interface, and MPEG-4 connection order MPEG-2 and MPEG-4 video processing settings and default video decoder setting Audio start settings and talk button options Video snapshot and recording settings Pan Tilt Zoom (PTZ) settings such as joy stick settings and PTZ mode settings For more information, please see the AMC readme file included with AMC, or the Axis Media Control (AMC) User Manual available at www.axis.com
26 AXIS 210A/211A - Audio
The AXIS 210A/211A can transmit audio to other clients using an external microphone and can play audio received from other clients by attaching a speaker. The Setup page for the AXIS 210A/211A has an additional menu item called Audio, which allows different audio configurations to be set up, such as full duplex, half duplex and simplex. Note: The speaker attached to the audio output of the AXIS 210A/211A must have a built-in amplifier, such as PC

speakers.

Client PC

TCP/IP Network

An example of a network using AXIS 210A/211A cameras to transmit audio and video across the network.

Audio Settings

This section describes how to configure basic audio settings for the AXIS 210A/211A, e.g. set the communication mode and adjust the sound levels in the microphone and speaker connected to the camera.

Enable Audio

Check this box to enable audio in the AXIS 210A/211A.

Audio Channels

There are two mono audio channels between the AXIS 210A/211A and other clients, one for receiving audio and one for transmitting audio. Each audio channel can be turned on or off, which means that there are four audio mode options that can be used.
AXIS 210A/211A - Audio Full-duplex mode means you can transmit and receive audio (talk and listen) at the same time, without having to use any of the controls. This is just like having a telephone conversation. The only controls you may wish to use are the mute buttons to turn off the sound, and the sliders, to adjust the input/output volume levels. This mode requires the client PC to have a sound card with full-duplex audio support. If your available bandwidth is 0.2 Mbit/s or less, using Half-duplex mode is recommended instead. Half-duplex mode also transmits and receives audio in both directions, but only in one direction at a time. This means that you must select when to receive or transmit audio with the help of the push-to-talk button. To speak, press and hold the button (check that the microphone is not muted). When finished, release the button. You will now receive audio from the other end of the connection. When using half-duplex, the Send the sound from the active client to all other clients option transmits the audio signal from the client that is talking to all the other clients. Note that the push-to-talk button is configured from AMC; see AXIS Media Control, on page 24. It is also possible to configure the push-to-talk button so that it toggles between the speaking and listening modes. Half-Duplex mode is best if you only have limited bandwidth available. When selecting the Simplex - Network Camera speaker only mode, the speaker connected to the camera plays audio, but no audio is transmitted from the camera to other web clients. This could be used to provide spoken instructions to a person seen in the camera. This mode requires you to use the push-to-talk button. Simplex - Network Camera microphone only mode transmits audio only from the AXIS 210A/211A to web clients. It does not receive audio from any other web clients. This can be used in remote monitoring, and web attractions to provide live audio and video of a monitored situation.

Audio Input

Audio from an external microphone or a line source can be connected to the Line/Mic in jack of the AXIS 210A/211A. The audio source can be set to Internal microphone, External microphone or Line. If you are using a microphone, the input sensitivity can be set to High or Low. See Technical Specifications, on page 57 for the exact maximum levels. The Enable microphone power option provides DC power for an external microphone. If using a small electret condenser microphone such as a clip-on microphone or a PC microphone, this option needs to be enabled. To use a high impedance dynamic microphone, DC power should not be enabled. DC power will not harm the microphone, but if you are uncertain, try switching it off and on. The default value is DC power enabled. To use a professional microphone requiring 48V phantom power, you need an external power supply and must use a balanced-unbalanced converter (audio transformer) in between.
28 AXIS 210A/211A - Audio
If there are problems with the sound input being too low or high, adjust the input gain for the microphone attached to the AXIS 210A/211A.

Audio Output

If the sound from the speaker is too low or high, adjust the output gain for the active speaker attached to the AXIS 210A/211A. When satisfied with the settings, click Save, or click Reset to revert to the previously saved settings.

Advanced Audio Settings

The Audio Quality Settings allow you to fine-tune the internal or external microphone connected to the AXIS 210A/211A to suit your environment.
Enable speech filter improves the sound quality when the microphone is placed close to the person talking and can also help reduce background noise. The filter cuts the lowest and the highest frequencies. The bypass frequency range is approximately 250Hz to 3700Hz (measured at -10dB cut-off break points). Enable echo cancellation - if audio from the speaker is captured by the microphone, this produces an echo. Enable this option to reduce acoustic echoing. Noise canceling is a way of reducing the background noise when there is no useful audio present. A typical application could be that the camera is set up in a noisy environment, and you are only interested in hearing the sound from the AXIS 210A/211A when someone is speaking close to the microphone. There are two adjustable parameters available for noise cancellation: Noise canceller threshold value Noise canceller attenuation

Motion Detection

Motion detection is used to generate an alarm whenever movement occurs (or stops) in the video image. A total of 10 Include and/or Exclude windows can be configured. Included windows target specific areas within the whole video image Excluded windows define areas within an Include window that should be ignored (areas outside Include windows are automatically ignored) Once configured, the motion detection windows appear in the list of available triggers, for triggering events. See How to set up a triggered event on page 37. Note: Using the motion detection feature may decrease the cameras overall performance.
Configuring Motion Detection 1. Click Motion Detection in the Event Configuration menu.
40 AXIS 210A/211A - Event Configuration
2. Click the Add Window button. 3. Select the Include or Exclude option to define an Include or Exclude window, and enter a descriptive name in the field below. 4. Adjust the size (drag the bottom right-hand corner) and position (click on the text at the top and drag to the desired position). 5. Adjust the Object Size, History and Sensitivity profile sliders (see table below for details). Any detected motion within an active window is then indicated by red peaks in the Activity window (the active window has a red frame). 6. Click Save. Note: To exclude parts of the Include window, click the Configure Excluded Windows button and position the
Exclude window as required, within the Include window.
Please see the online help
Object Size High level Only very large objects trigger motion detection Even very small objects trigger motion detection Low
for descriptions of each available option.
History Sensitivity An object that appears in the region trig- Ordinary colored objects on ordinary gers the motion detection for a long backgrounds trigger the motion detection period An object that appears in the region trig- Only very bright objects on a dark backgers motion detection for only a very ground trigger motion detection short period Medium to High Medium to High

Low level

Default value

Examples:

Avoid triggering on small objects in the video image by setting the object size level to high. To reduce the number of triggers if there is a lot of movement during a short period of time, select a high history level. To only detect flashing light, low sensitivity can be selected. In other cases, a high sensitivity level is recommended.

Port Status

Under Event Configuration > Port Status there is a list showing the status for the camerass input and output. This is for the benefit of Operators, who have no access to the System Options section. Example: If the Normal state for a push button connected to an input is set to Open circuit - as long as the button is not pushed, the state is inactive. If the button is pushed, the state of the input changes to active.

product's own IP address or host name must be added to the list of allowed referrers. Restricting referrers has no effect on an MPEG-4 video stream. To restrict an MPEG-4 stream, IP address filtering must be enabled. Restricting referrers is of greatest value when not using IP address filtering. If IP address filtering is used, then the allowed referrers are automatically restricted to those allowed IP addresses.
The AXIS 210A and the AXIS 211A both support encrypted browsing using HTTPS. A self-signed certificate can be used until a Certificate Authority-issued certificate has been obtained. Click the Create self-signed Certificate button to install a self-signed certificate. Although self-signed certificates are free and offer some protection, true security is implemented after the installation of a signed certificate issued by a certificate authority. A signed certificate can be obtained from an issuing Certificate Authority by clicking the Create Certificate Request button. When the signed certificate is returned, click the Install signed certificate button to import the certificate. The properties of any certificate request currently resident in the camera or installed can also be viewed by clicking the Properties. button. The HTTPS Connection Policy must also be set in the drop-down lists to enable HTTPS in the camera. For more information, please refer to the online help.

IEEE 802.1x

IEEE 802.1x is an IEEE standard for port-based Network Admission Control. It provides authentication to devices attached to a network port (wired or wireless), establishing a point-to-point connection, or, if authentication fails, preventing access on that port. 802.1x is based on EAP (Extensible Authentication Protocol). In a 802.1x enabled network switch, clients equipped with the correct software can be authenticated and allowed or denied network access at the Ethernet level.
AXIS 210A/211A - System Options Clients and servers in an 802.1x network may need to authenticate each other by some means. In the Axis implementation this is done with the help of digital certificates provided by a Certification Authority. These are then validated by a third-party entity, such as a RADIUS server, examples of which are Free Radius and Microsoft Internet Authentication Service. To perform the authentication, the RADIUS server uses various EAP methods/protocols, of which there are many. The one used in the Axis implementation is EAP-TLS (EAP-Transport Layer Security). The AXIS network video device presents its certificate to the network switch, which in turn forwards this to the RADIUS server. The RADIUS server validates or rejects the certificate and responds to the switch, and sends its own certificate to the client for validation. The switch then allows or denies network access accordingly, on a preconfigured port.

Switch Mode Power Supply

+ PS-K 9W

2 e.g., doorbell GND 1

Device
AXIS 210A/211A - Technical Specifications

Technical Specifications

Item Models Image sensor Lens Angle of view Minimum illumination Video compression Resolutions Frame rate Specification AXIS 210A: indoor use only AXIS 211A: varifocal DC-Iris; indoor/outdoor 1/4 Sony Wfine progressive scan RGB CCD AXIS 210A: 4.0 mm, F1.2, fixed iris, CS mount AXIS 211A: 3.0 - 8.0 mm, F1.0, DC-iris, CS mount AXIS 210A: 48 horizontal AXIS 211A: 27-67 horizontal AXIS 210A: 1.0 lux, F1.2 AXIS 211A: 0,75 lux, F1.0 Motion JPEG MPEG-4 Part 2 (ISO/IEC 14496-2), Profiles: ASP and SP 16 resolutions from 640 x 480 to 160 x 120 via API, 5 selections via configuration web page Motion JPEG: Up to 30 fps in all resolutions MPEG-4: Up to 25 fps at 640x480 Up to 30 fps at 480x360 or lower Simultaneous Motion JPEG and MPEG-4 Controllable frame rate and bandwidth Constant and variable bit rate (MPEG-4) Compression levels: 11 (Motion JPEG)/23 (MPEG-4) Rotation: 90, 180, 270 Mirroring Configurable color level, brightness, contrast, exposure, white balance, fine tuning of behavior at low light Overlay capabilities: time, date, privacy mask, text or image 1/12500 to 2 sec

Video streaming

Image settings

Shutter time

58 AXIS 210A/211A - Technical Specifications
Item Audio Specification Two-way (full or half duplex), one-way or audio off. Encoding formats (selected under System Options): ADPCM format at 24kbps, 8 kHz sampling (G.726 - select G723 from drop-down list) ADPCM format at 32kbps, 8 kHz sampling (G.726 - select G721 from drop-down list) PCM law format at 64kbps, 8 kHz sampling (G.711 default) Built-in microphone, external microphone input or line input. Mono audio output (line level) connects to PA system or active speaker with built-in amplifier. External audio input: Single 3.5mm input for a mono microphone, or line-in mono signal (left channel is used from a stereo signal). Microphone input sensitivity: High = max -38 dBu (27 mVpp), Low = max -18 dBu (275 mVpp) Line input - max: 11.2 dBu (8.0 Vpp); Line output - max: 3Vpp DC power through input connector for external microphones supported. Audio output (line level) connects to PA system or active speaker with built-in amplifier. Headphones can also be connected. A stereo connector must be used for the audio out. Audio output: max 3.0 Vpp (+2.7dBu) Audio output impedance: min 38 ohm; max 10 ohm Audio input impedance: 7kohm Audio compression: G.711 PCM 64kbit/s, G.726 ADPCM 32 or 24 kbit/s Multiple user access levels with password protection IP address filtering HTTPS encryption Network access control IEEE801.1X User access log 20 simultaneous users Unlimited users using multicast (MPEG-4) English. Downloadable language files for French, German, Italian, Japanese and Spanish are available at www.axis.com/techsup. Other language files may also be available

Users Language support (Web interface)
Alarm and event management Events triggered by built-in motion detection, audio detection, active tampering alarm, external inputs or according to a schedule. Image upload over FTP, email and HTTP Notification over TCP, email, HTTP and external outputs. Pre- and post alarm buffer: up to 9 MB (up to 5 min of 320x240 video at 4 frames per sec). Connectors RJ-45 for Ethernet 10BaseT/100BaseTX Terminal block for 1 alarm input, 1 output and alternative power connection 3.5 mm jack for Mic in (max 270mVpp) or Line mono input (3.2Vpp) 3.5 mm jack for Line mono output (3.0Vpp) Output impedance: 32 ohm Plastic

Casing

Item Processors and memory Specification CPU: ETRAX 100LX 32bit Video processing and compression: ARTPEC-2 RAM: 32 MB Flash: 8 MB Battery backed up real-time clock 7-20 V DC max 7 W PoE IEEE802.3af Class - 45 C (F), humidity 20 - 80% RH
Power Operating conditions
Installation, management and AXIS Camera Management tool on CD and web-based configuration maintenance Configuration of backup and restore Firmware upgrades over HTTP or FTP, firmware available at www.axis.com Video access from Web browser Camera live view, Video recording to file (ASF), Sequence tour for up to 20 external Axis video sources, Customizable HTML pages Pentium III CPU 500 MHz or higher, or equivalent AMD 128 MB RAM AGP graphics card 32 MB RAM, Direct Draw Windows XP, 2000, 2003 Server DirectX 9.0 or later Internet Explorer 6.x or later For other operating systems and browsers see www.axis.com/techsup Open API for application integration including AXIS VAPIX API*, AXIS Media Control SDK*, event trigger data in video stream Quality of Service (QoS) Layer 3, DiffServ Model Embedded Linux operating system * Available at www.axis.com Supported protocols IPv4/v6, HTTP with Digest Authentication, HTTPS, SSL/TLS*, TCP, QoS, SNMPv1/v2c/v3 (MIB-II), RTSP, RTP, UDP, IGMP, RTCP, SMTP, FTP, ICMP DHCP, UPnP, Bonjour, ARP, DNS, DynDNS, SOCKS, IEEE802.1X. More information on protocol usage available at www.axis.com *This product includes software developed by the Open SSL Project for use in the Open SSL Tool kit (www.openssl.org) Included accessories Power supply 9 V DC Stand Connector kit Installation Guide CD with installation tool, software and Users Manual MPEG-4 licenses (1 encoder, 1 decoder) MPEG-4 decoder (Windows) AXIS Camera Station - Surveillance application for viewing, recording and archiving up to 50 cameras See www.axis.com/partner/adp_partners.htm for more software applications via partners

1. Save the firmware file to your computer. The latest version of the firmware is available free of charge from the Axis Web site at www.axis.com/techsup 2. Go to Setup > System Options > Maintenance in the cameras web pages. 3. In the Upgrade Server section, browse to the desired firmware file on your computer. Click Upgrade.
Notes: After starting the upgrade process, always wait at least 5-10 minutes before restarting the camera, even if
you suspect the upgrade has failed. Your dealer reserves the right to charge for any repair attributable to faulty upgrading by the user.
Emergency Recovery Procedure
If power or the network connection to the camera is lost during the upgrade, the process fails and the unit becomes unresponsive. A flashing red Status LED indicates a failed upgrade. To recover the unit, follow the steps below. The serial number is found on the label attached to the bottom of the camera.
AXIS 210A/211A - Troubleshooting 1. Unix/Linux - From the command line, type the following: arp -s <IP address of camera> <Serial number> temp ping -s 408 <IP address of camera> Windows - From a command/DOS prompt, type the following: arp -s <IP address of camera> <Serial number> ping -l 408 -t <IP address of camera> 2. If the unit does not reply within a few seconds, restart it and wait for a reply. Press CTRL+C to stop Ping. 3. Open a browser and type in the cameras IP address. In the page that appears, use the Browse button to select the upgrade file to use, e.g. axis210.bin or axis211.bin. Then click the Load button to restart the upgrade process. 4. After the upgrade has completed (1-10 minutes), the unit automatically restarts and shows a steady green on the Power and Status LEDs and flashing green or amber on the Network LED. 5. Referring to the installation guide, reinstall the camera. If the emergency recovery procedure does not get the camera up and running again, please contact Axis support at www.axis.com/techsup/

Axis Support

If you contact Axis support, please help us to help you solve your problems, by providing the server report, the log file and a brief description of the problem. Server Report - go to Setup > System Options > Support Overview. The server report contains important information about the server and its software, as well as a list of the current parameters. The Log file is available from Setup > System Options > Logs & Reports. The Log file records events in the unit since the last system restart and can be a useful diagnostic tool when troubleshooting.
66 AXIS 210A/211A - Troubleshooting
Symptoms, Possible Causes and Remedial Actions
Problems setting the IP address When using ARP/Ping. Try the installation again. The IP address must be set within two minutes after power has been applied to the camera. Ensure the Ping length is set to 408. See the Installation Guide. If the IP address intended for the camera and the IP address of your computer are located on different subnets, you will not be able to set the IP address. Contact your network administrator to obtain an appropriate IP address.

Image gradually gets darker or lighter. Image loses focus often.
Images only shown in black & white. Blurred images.
Rolling dark bands or flickering in image. Video/image problems - MPEG-4 Lower frame rate than expected.
68 AXIS 210A/211A - Troubleshooting
Poor rendering of MPEG-4 images. Color depth set incorrectly on clients. Set to 16-bit or 32-bit color. If text overlays are blurred, or if there are other rendering problems, you may need to enable Advanced Video Rendering. This is done on the MPEG-4 tab in the AMC control panel applet. Ensure that your graphics card is using the latest device driver. The latest drivers can usually be downloaded from the manufacturer's web site. If images are degrading, try decreasing the GOV length, see Advanced Settings on page 22. Color saturation is different in MPEG-4 Modify the settings for your graphics adapter. Please see the adapter's documentation and Motion JPEG. for more information. The test image does not display as expected. Image settings. The Power indicator is not constantly lit Faulty power supply. Check that you are using an AXIS PS-K power supply. Not all settings have an effect on the test image. For more information, see the help on Image Settings.
The Status and Network indicator LEDs are flashing red rapidly Hardware failure. Contact your Axis dealer.
The Status indicator LED is flashing red and the camera is inaccessible A firmware upgrade has been interrupted or the firmware has otherwise been damaged. Poor quality snapshot images Screen incorrectly configured on your workstation. Browser freezes Netscape 7.x or Mozilla 1.4 (or later) can sometimes freeze on a slow computer. Problems uploading files Limited space. Missing images in uploads. Overlay is not displayed Incorrect size or location of overlay. Motion Detection triggers unexpectedly Changes in luminance. Motion detection is based upon changes in luminance in the image. This means that if there are sudden changes in the lighting, motion detection may be mistakenly triggered. Lower the sensitivity setting to avoid problems with luminance. Check that the sound card in the PC and the connections to the speaker and microphone are working. Ensure that the mute button is not pressed and the volume settings are correct. Ensure that full-duplex is selected if you want to have two way audio communication. The Post Content Length set in the proxy server is too low. Set the value of the Post Content Length in your proxy server to 1MB or more. You may need to contact your system administrator to do this. The overlay may have been positioned incorrectly. Refer to the online help for information on the limitations when using image overlays and privacy masks. There is only limited space available for the upload of your own files. Try deleting one or more existing files, to free up space. This can occur when trying to use a larger image buffer than is actually available. Try lowering the frame rate or the upload period. Lower the image resolution. In Display Properties, configure your screen to show at least 65000 colors, i.e. at least 16-bit. Using only 16 or 256 colors will produce dithering artifacts in the image. See the Emergency Recovery Procedure above.

No audio Incorrect setup.
Post Content Length in proxy server.
Full duplex not supported. Firewall or router settings. Sound card does not support full-duplex. For information on how to check if your sound card supports full-duplex, please visit http://support.microsoft.com The AXIS 210A/211A works locally, but not externally. Check the Internet firewall settings with your system administrator or reconfigure the default router settings.
DC power not enabled for microphone. If the microphone has a built-in amplifier then the DC power must be enabled on the Audio Settings page. Audio volume too low/high Volume settings incorrect. Input and output gain set incorrectly. Poor audio quality Too many users. Too many users/clients connecting to the AXIS 210A/211A may affect the sound quality adversely. Try limiting the number of clients allowed to connect on the Audio Settings page. Enable the speech filter in Audio > Advanced Settings. Enable the echo cancellation filter in Audio > Advanced Settings. Adjust the noise cancellation threshold and attenuation to reduce background noise levels in Audio > Advanced Settings. Reduce the number of listeners and viewers and decrease the image resolution and compression. The volume of the microphone or speaker connected to the AXIS 210A/211A is either too high or too low. Change the volume for the speaker or microphone in the Live View page. Change the input gain for the microphone and the output gain for the speaker to adjust the audio levels on the Audio Settings page.
User too close to microphone. Feedback from speaker. Background noise. CPU overloaded.
For additional assistance, please contact your reseller or see the support pages on the Axis Website at www.axis.com/techsup
70 AXIS 210A/211A - Glossary of Terms

Glossary of Terms

Active Speaker - a speaker with a built-in power amplifier. ActiveX - A control (or set of rules) used by a browser. ActiveX controls are often downloaded and installed automatically as required. ADPCM - Adaptive Differential Pulse Code Modulation. Predicts the analog signal digitally and the difference is coded. AMC - AXIS Media Control. The control required for viewing video images in Internet Explorer for Windows. Installs automatically on first use. API - Application Programming Interface. The Axis API can be used for integrating Axis products into other applications. ARP - Address Resolution Protocol. A protocol for assigning an IP address to a physical device address that is recognized in the local network. The ARP command can be used to set the IP-address for your product. ARTPEC - Axis Real Time Picture Encoder - used for video image compression. CCD - Charge Coupled Device. CCD is one of the two main types of image sensors used in digital cameras. When a picture is taken, the CCD is struck by light coming through the cameras lens. Each of the thousands or millions of tiny pixels that make up the CCD convert this light into electrons. CGI - Common Gateway Interface. A set of rules (or a program) that allows a Web Server to communicate with other programs. Client/Server - Describes the network relationship between two computer programs in which one, the client, makes a service request from another - the server. dB (Decibels) - A unit to measure sound level changes. A 3dB change is the smallest level change we can hear. A 3dB change is actually twice or half the audio power level. A gain of 0dB leaves the signal level unchanged. DC-Iris - This special type of iris is electrically controlled by the Axis camera, to automatically regulate the amount of light allowed to enter. DNS - The Domain Name System (DNS) locates and translates Internet domain names into IP (Internet Protocol) addresses. Ethernet - A widely used networking standard. ETRAX - Axis' own microprocessor. Firewall - A virtual barrier between a LAN (Local Area Network) and other networks, e.g. the Internet. FTP - File Transfer Protocol. Used for the simple transfer of files to and from an FTP-server.