hp jetdirect
615n/610n/600n Print Server
hardware installation guide

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Hardware Installation Guide
This guide is provided in a PDF format that is compatible with screen readers used for accessibility.
HP Jetdirect 615N/610N/600N Print Server
Copyright Hewlett-Packard Company 2001. All rights reserved.
Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws.

Warranty and Service

For product warranty and service information, refer to the Quick Start Guide supplied with this product. A copy of the specific warranty terms applicable to your HP product and replacement parts can be obtained from your HP Sales and Service Office or Authorized dealer.

Publication number

5971-3231 First Edition December 2001 Applicable Products: J3110A (600N) J3111A (600N) J4167A (610N) J4169A (610N) J6057A (615N)

Safety Considerations

Prior to the installation and use of this product, review all safety markings and instructions. Instruction Manual Symbol. If the product is marked with this symbol, refer to the product manuals to protect the product from damage. Denotes a hazard that can cause injury Denotes a hazard that can damage equipment or data.

Trademark Credits

Microsoft, MS-DOS, Windows, Microsoft Windows NT are trademarks or U.S. registered trademarks of Microsoft Corporation. NetWare and Novell are registered trademarks of Novell Corporation. IBM, AIX are registered trademarks of International Business Machines Corp. Ethernet is a registered trademark of Xerox Corporation. PostScript is a trademark of Adobe Systems, Incorporated. UNIX is a registered trademark of the Open Group.

WARNING CAUTION

Disclaimer
The information contained in this document is subject to change without notice. HEWLETT-PACKARD COMPANY MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance or use of this material.
Do not proceed beyond a WARNING or Caution notice until you have understood the hazard and have taken appropriate steps. Grounding. This product is installed in a safety class 1 product that has a protective earthing terminal. There must be an uninterrupted safety earth ground from the main power source to the products input wiring terminals, power cord or supplied power cord set. Whenever it is likely that the protection has been impaired, disconnect the power cord until the ground has been restored. Hewlett-Packard Company 8000 Foothills Boulevard Roseville, California 95747-6588

Customer Support

For assistance, visit HP Customer Care Online at: http://www.hp.com/support/net_printing or refer to HP Customer Care By Phone described in the Quick Start Guide supplied with this product.

Table of Contents

1. Introduction Supported Network Protocols. 1-8 Supported Printers. 1-9 Related Documentation. 1-9 2. Installing the Print Server What You Need for Installation. 2-11 Step 1. Identify Your HP Jetdirect 615N/610N/600N Internal Print Server. 2-12 Step 2. (J4167A Only) If Necessary, Set the Token Ring Data Rate Switch. 2-14 Step 3. Before Installing the Card, Verify That Your Printer Works. 2-15 Step 4. Turn Off Your Printer and Insert the Card. 2-16 Step 5. Verify That the HP Jetdirect Card is Operating Properly. 2-18 Step 6. Configure the Card with Network Parameters Required for Your Network. 2-21 Step 7. Install the Printer On Your System (If Not Already Installed). 2-22 3. 10/100Base-TX Link Configuration Introduction. 3-23 Link-Speed LEDs. 3-24 Link Troubleshooting. 3-24
A. Network Configuration Notes Introduction. A-27 Enabling or Disabling Network Protocols. A-27 To Restore Factory Default Values. A-28 HP Jetdirect EIO Menu. A-29 Classic Control Panel. A-30 Graphical Control Panel. A-32 Configuring IPX Frame Types. A-34 Configuring IPX Source Routing (Token Ring Cards Only). A-34 Configuring TCP/IP Parameters. A-34 Configuring Apple EtherTalk Phase Parameters (600N Ethernet Cards Only). A-35 B. Specifications and Regulatory Statements Specifications. B-37 Regulatory Statements. B-38

Introduction

The HP Jetdirect 615N/610N/600N family of internal print servers are network interface cards for HP Enhanced I/O (EIO) printers and MFP (multifunction peripheral) products. With an HP Jetdirect print server, you can connect and share your printer anywhere on your network and print at network speeds. A typical network using an HP Jetdirect 615N/610N/600N print server is illustrated below. The card must first be installed into the printer and connected to the network. Then, you must configure the card for network operation.
HP Jetdirect 615N/610N/600N
To configure the card, you can use the HP Jetdirect printer installation and setup software. Refer to the HP Jetdirect software installation instructions included with this product. Alternatively, for printers equipped with a control panel, you can use the printers control panel to configure basic network parameters. See Appendix A.

Introduction 1-7

Supported Network Protocols
Supported Network Protocols TCP/IP Network Printing Environments* HP Jetdirect Product
Microsoft Windows 95/98/Me/NT4.0/2000/XP J3110A J3111A Novell NetWare 5 via NDPS J4167A UNIX and Linux, including: J4169A Hewlett-Packard HP-UX, Sun J6057A Microsystems Solaris (Sun SPARCsystems only), IBM AIX**, HP MPE-iX**, RedHat Linux, SuSE Linux LPD (line printer daemon) IPP (Internet Printing Protocol)

IPX/SPX and compatible

Novell NetWare
J3110A Microsoft Windows 95/98/Me/NT4.0/2000/XP J3111A J4167A J4169A J6057A Mac OS J3110A J3111A J4169A J6057A J3111A J3110A J3111A J4167A J4169A J6057A

EtherTalk

LocalTalk DLC/LLC
Mac OS Microsoft Windows NT** Artisoft LANtastic**
* Refer to the current HP Jetdirect product data sheets for supported network versions. For other networks, consult your system vendor or authorized HP dealer. **Contact your network system vendor for software, documentation, and support.

1-8 Introduction

Supported Printers
The HP Jetdirect 615N/610N/600N print servers are supported in all HP printers and multifunction peripheral devices (MFPs) with Enhanced Input/Output (EIO) slots, such as:

s s s s

HP LaserJet EIO printers and MFPs HP Color LaserJet EIO printers and MFPs HP DesignJet EIO large format printers HP Business InkJet EIO printers
For most of these printers, you can use the printers control panel to configure basic network parameters on the HP Jetdirect 615N/610N/600N internal print server. Refer to Appendix A. Note For installation procedures or limitations in peripheral devices not covered in this guide, refer to the manuals supplied with the peripheral device.

Related Documentation

Additional documentation for installation, configuration and management of HP Jetdirect EIO print servers are located on the HP Jetdirect CD-ROM:
HP Jetdirect Print Servers Administrators Guide (Models 610N/615N) This guide is provided in a PDF format that is compatible with screen readers used for accessibility.
HP Jetdirect Print Servers 600N/400N/500X/300X Administrators Guide

Introduction 1-9

1-10 Introduction
Installing the Print Server What You Need for Installation
The proper HP Jetdirect print server, documentation, and software for your network. The proper network cables and connectors for connecting the card and printer to your network. A static-safe environment for handling the card. HP Jetdirect cards contain electronic components that can be damaged by static electricity through electrostatic discharge (ESD). To prevent ESD damage, maintain frequent contact with any bare sheet metal surface on the printer. A grounding wrist strap (or similar device) is useful for this purpose. Handle the card carefully at all times. Avoid touching electronic components or circuit paths.

CAUTION

Installing the Print Server 2-11
Step 1. Identify Your HP Jetdirect 615N/610N/600N Internal Print Server
Remove the HP Jetdirect card from its packaging and verify that you have the correct card for your network.
HP J3110A (600N) for Ethernet and IEEE 802.3 Type 10Base-T networks (10 Mbps). This card provides a single RJ-45 connector for networks that use unshielded twisted-pair cables.
HP J3111A (600N) for Ethernet, IEEE 802.3 Type 10Base-T/10Base-2 networks (10 Mbps), and LocalTalk networks. This card provides an RJ-45 connector for networks that use unshielded twisted-pair cables, a BNC connector for ThinLAN coaxial cables, and a Mini-DIN 8 connector for a LocalTalk connector box.

You can use the LocalTalk port and only one Ethernet port: RJ-45 or BNC.
2-12 Installing the Print Server
HP J4167A (610N) for Token Ring (IEEE 802.5) networks. A Data Rate switch selects operation for 4-Mbps or 16Mbps Token Ring networks. This card provides an RJ-45 connector for networks that use unshielded twisted-pair cables, and a DB 9 connector for Type 1, 2 or 6 shielded twisted-pair cables.

Data Rate Switch

You can use only one Token Ring port: RJ-45 or DB 9.
HP J6057A (615N) or J4169A (610N) for Ethernet, IEEE 802.3 Type 10Base-T or IEEE 802.3u Type 100Base-TX networks. The card autonegotiates operation at 10 or 100 Mbps, fullor half-duplex mode, but can be manually set through the printers control panel. This card provides a single RJ-45 connector for networks that use unshielded twisted-pair cables. To manually set link operation, see Appendix A.
Installing the Print Server 2-13
Step 2. (J4167A Only) If Necessary, Set the Token Ring Data Rate Switch
If you have an HP J4167A 610N Token Ring print server, you must set the Data Rate switches on the card to either 4 Mbps or 16 Mbps. The selection depends on the data rate of your Token Ring network. 4 Mbps 16 Mbps
a. Locate the Token Ring card Data Rate switches. b. Set the switches to 4 or 16 Mbps. The default is 16 Mbps.
2-14 Installing the Print Server
Step 3. Before Installing the Card, Verify That Your Printer Works
To verify that your printer is working properly, print a Printer Configuration page. The Printer Configuration page will display the operating status of the printer. The steps to print a Printer Configuration page varies with each printer. Some printers provide a menu map to help you navigate the printers control panel to print a Printer Configuration page. See your printer documentation for specific instructions. Note The name of the Printer Configuration page may also vary by printer. For example, HP DesignJet printers provide a Service Configuration print that displays status information.
Installing the Print Server 2-15
Step 4. Turn Off Your Printer and Insert the Card
Figure 2-1 Typical Card Installation and Network Connection
1. Turn off the printer. 2. Identify an available HP Enhanced I/O (EIO) slot (typically, in the back of the printer). Note You can install the card into any EIO slot in the HP printer.

3. If the slot has a cover plate, remove it. 4. Insert the card. Align the card with the guide rails in the slot. 5. Press the card into the slot until firmly seated and tighten each retaining screw a little at a time until both screws are secure. 6. Connect the network cable to the card.
2-16 Installing the Print Server
For the HP J3111A 600N Ethernet card, you can connect to the LocalTalk port and to only one of the Ethernet ports (RJ-45 or BNC). For the HP J4167A 610N Token Ring card, you can connect to only one of the Token Ring ports (RJ-45 or DB 9).

7. Turn on the printer.

Installing the Print Server 2-17
Step 5. Verify That the HP Jetdirect Card is Operating Properly
1. Print another Printer Configuration Page (or Service Configuration print) as described previously in (page 15) and verify that Jetdirect Configuration Page information also prints. In HP LaserJet printers, a Jetdirect Configuration Page will print for each EIO slot that contains an HP Jetdirect card. In HP DesignJet printers, Jetdirect configuration information will be included on the Service Configuration print. 2. In the General Information section of the Jetdirect Configuration Page, locate the message I/O CARD READY. This section of the configuration page also contains productspecific information, such as:
HP Jetdirect product number Firmware revision number LAN Hardware (MAC) address Manufacturing identification number For a description of other messages that may appear on the Jetdirect Configuration Page, refer to the applicable HP Jetdirect Administrators Guide located on the HP Jetdirect CD-ROM.
2-18 Installing the Print Server
Figure 2-2 Example of HP Jetdirect Configuration Page

(600N) I/O CARD READY

(615N/610N) I/O CARD READY
3. If I/O CARD READY appears, the card has been installed successfully. Proceed to Step 6. Configure the Card with Network Parameters Required for Your Network. 4. If I/O CARD READY does not appear, check that you have:
Installed the card correctly and properly connected the card to the network Verified that the network is operating properly Turned the printer off and then on again
Installing the Print Server 2-19

For HP J6057A 615N or J4169A 610N 10/100Base-TX cards: See Chapter 3 in this guide for link configuration and troubleshooting information. For HP J3111A (600N) LocalTalk-Only Customers: If you are not connected to an Ethernet network, I/O CARD NOT READY and LAN ERROR - EXTERNAL LOOPBACK messages may appear. These messages should stop appearing after three minutes. To eliminate the messages, attach an Ethernet loopback connector to one of the Ethernet ports.
For persistent problems, refer to the troubleshooting sections in the applicable HP Jetdirect Administrators Guide supplied electronically on the HP Jetdirect CD-ROM.
2-20 Installing the Print Server
Step 6. Configure the Card with Network Parameters Required for Your Network
If the card has been successfully installed and is operating correctly, you are now ready to configure the card for network operation. You can configure the card using the following methods:
Use the installation and configuration software on the HP Jetdirect CD-ROM.
On Microsoft Windows 95/98/Me/NT/2000/XP systems (Microsoft or Novell NetWare networks), use the Install Network Printer wizard. This wizard will allow you to configure the required network parameters on the print server, and will also install the printer on your system. On HP-UX and Sun Solaris systems, use the HP Jetdirect Printer Installer for UNIX in the UNIX subdirectory. For instructions, read the release notes and documentation provided with the software.
Use a web browser to access the embedded web server on the HP Jetdirect print server. The web pages on the print server allow you to configure network parameters. For more information, see the applicable HP Jetdirect Administrators Guide on the HP Jetdirect CD-ROM Use the printers control panel (for printers with a supported control panel) to configure basic network parameters on the card. See HP Jetdirect EIO Menu in Appendix A for more information. For TCP/IP networks, use an advanced configuration method, such as BootP, DHCP, Telnet, or the arp and ping commands. For instructions, see the appplicable HP Jetdirect Administrators Guide included on the HP Jetdirect CD-ROM. Use HP printer management software (such as HP Web JetAdmin) or other network utilities to configure network parameters. HP printer management software can be downloaded from HPs Customer Care Online at: http://www.hp.com/support/net_printing
Installing the Print Server 2-21
After the card is configured with network parameters, the configuration values are saved and maintained even after the printer is turned off and back on again.

Step 7. Install the Printer On Your System (If Not Already Installed)
Depending on the method you use to configure the HP Jetdirect card for network operation, you may still need to set up your computer system for printing. To add the printer and enable printing on your system, do one of the following:
Use the HP Jetdirect printer installation software supplied on the HP Jetdirect CD-ROM (you will need your printer driver if it is not already installed), or Use your HP printing system installation software that came with your printer.
For optional printer installation methods, refer to the applicable HP Jetdirect Administrators Guide supplied on the HP Jetdirect CD-ROM.
2-22 Installing the Print Server
10/100Base-TX Link Configuration Introduction
HP J6057A (615N) or J4169A (610N) 10/100Base-TX print servers support 10 or 100 Mbps operation using full-duplex or half-duplex transmission channels. By default, the print server will attempt to autonegotiate its link operation. When connecting to network hubs and switches that do not support autonegotiation, the print server will configure itself for 10-Mbps or 100-Mbps half-duplex operation. For example, when connected to a non-negotiating 10 Mbps hub, the print server card will automatically set itself to operate at 10-Mbps half-duplex. If the card is not able to connect to the network through autonegotiation, you can manually set the link operating mode using one of the following methods:
the printers control panel (if it has one). See Appendix A for more information. the embedded web server running on the Jetdirect print server. accessing the Telnet interface on the Jetdirect print server. using a TFTP (Trivial File Transfer Protocol) file downloaded, for example, from a BootP or DHCP server.
10/100Base-TX Link Configuration 3-23

Link-Speed LEDs

The HP J6057A/J4169A print server provides 2 light-emitting diodes (LEDs) near the RJ-45 connector. These LEDs indicate the operating link speed of the print server.

LED State

Description

Not linked

Link established at either 10 Mbps or 100 Mbps LEDs

Link Troubleshooting

If the HP J6057A/J4169A print server does not successfully connect to the network:
both link speed LEDs (10 and 100) will be off a LOSS OF CARRIER ERROR will be indicated on the Jetdirect Configuration Page. The HP J6057A/J4169A 10/100Base-TX print server may require up to 10 seconds to establish a connection on the network.
3-24 10/100Base-TX Link Configuration
Try the following troubleshooting procedures:
Verify cabling connections. Configure the print servers 10/100TX link setting directly (for example, using the EIO menu on the printers control panel). Verify that the configuration of the connecting network device (such as a network switch) matches. For example, if you set the print server for 100Base-TX Full-Duplex operation, the port on the network switch must also be set to 100Base-TX Full-Duplex operation. Power-cycle the printer to reinitialize the setting. On the Jetdirect Configuration Page, compare your configuration for the following parameters:

Expected Messages for 10/100TX Cards RJ-45 100TX HALF, 100TX FULL, 10BASE-T HALF, 10BASE-T FULL ON (Autonegotiation is enabled), or OFF (Autonegotiation is disabled, 10/100TX configuration has been manually set)
Parameter PORT SELECT: PORT CONFIG: AUTONEGOTIATION:
For other configuration parameters and messages on the Jetdirect Configuration Page, refer to the applicable HP Jetdirect Administrators Guide provided on the HP Jetdirect CD-ROM.
10/100Base-TX Link Configuration 3-25
3-26 10/100Base-TX Link Configuration
Network Configuration Notes Introduction
The HP Jetdirect print server can simultaneously support multiple network communication protocols. This allows network computers that may be using different protocols to communicate with the same printer. Each protocol on the print server may require some configuration before the printer can communicate on the network using that protocol. For some protocols, its easy; as long as the protocol is enabled, required parameters are automatically sensed and user-specified settings are not needed. However, for other protocols, there may be many parameters to configure.
Enabling or Disabling Network Protocols
When you first install the Jetdirect print server from the factory, all supported network protocols are enabled (or turned on) whenever you turn the printer on. If a network protocol is enabled, the card may actively transmit on the network even when there are no computers on the network that use the protocol. This may increase network traffic slightly. To eliminate unnecessary traffic, you can disable unused protocols. Disabling unused protocols lets you:
reduce network traffic by eliminating broadcast messages from unused protocols (for example, IPX/SPX and TCP/IP). provide better control over who prints to the printer by eliminating users from other networks who might accidentally route print jobs to this printer.
eliminate unnecessary information on the Jetdirect Configuration Page, which displays status information for all enabled protocols. display protocol-specific error conditions on the printers control panel. These warning messages are displayed only if all enabled protocols are unable to print.
To Restore Factory Default Values
You can restore the Jetdirect print server to factory default values by performing a cold reset on your printer. See your printer documentation for instructions. (Note: To perform a cold reset on some HP LaserJet printers, turn off the printer and then hold down [Go] as you turn the printer back on.) CAUTION A cold reset of your printer may restore both your printer and Jetdirect print server to their factory default values. (For Jetdirect factory default values, see the applicable HP Jetdirect Administrators Guide supplied electronically on the HP Jetdirect CD-ROM.)
To verify HP Jetdirect default values have been reset, print a Jetdirect configuration page (see Chapter 2).

HP Jetdirect EIO Menu

If your HP EIO printer or multifunction periperhal (MFP) device has a control panel, you can configure basic network parameters through the Jetdirect EIO menu on the printers control panel. Printers with control panel support include: HP LaserJet 4000, 4050, 4100, 5000, 8000, 8100, 8150, 9000 Series EIO printers and MFPs q HP Color LaserJet 4500, 4550, 8500, 8550 Series EIO printers and MFPs q HP Business InkJet 2200/2250 Series EIO printers q HP DesignJet EIO printers
To configure HP Jetdirect parameters on HP DesignJet printers through the printers front control panel, see your HP DesignJet setup guide. For printers without control panels (for example, HP LaserJet 2200 Series EIO printers), you must use HP software or other tools for configuration.
You can use the printer control panel to do the following:

q q q q q q

Enable or disable network protocols (TCP/IP, IPX/SPX, DLC/LLC, AppleTalk) Configure TCP/IP parameters Configure IPX frame types Configure IPX source routing for Token Ring networks Configure Apple EtherTalk Phase parameters for Ethernet networks (600N only) Configure 10/100Base-TX link operation (610N/615N only)
The keystrokes to access the Jetdirect EIO menu from the printer control panel depends on the printer. Refer to the printer manuals for instructions to navigate the printer control panel. The HP Jetdirect internal print servers support the following printer control panels:
Classic Control Panel display with menu and parameter selection buttons Graphical Control Panel display with navigation and numeric keypads (available on newer HP LaserJet printer models)

Classic Control Panel

As described in Table A.1, the HP Jetdirect EIO control panel menu allows you to enable or disable network protocols, and configure selected network parameters. On the control panel display, an asterisk (*) is used to identify the selected value.

Table A.1 Menu Item

HP Jetdirect EIO Classic Control Panel Menu (1 of 2) Description Selects whether or not you want to access the Jetdirect menu. NO* (default): Bypass the HP Jetdirect menu. YES*: Access the HP Jetdirect menu. You must change this to YES* each time you want to access the menu.

CFG NETWORK=NO*

IPX/SPX=ON* DLC/LLC=ON* TCP/IP=ON* ATALK=ON* CFG IPX/SPX=NO*
Identifies whether the protocol stack is enabled or disabled. ON* (default). The protocol is enabled. OFF*: The protocol is disabled. Selects whether you want to access the IPX/SPX menu and set IPX/SPX protocol parameters. NO* (default): Bypass the IPX/SPX menu items. YES*: Access the IPX/SPX menu items. In the IPX/SPX menu, you can specify the Frame Type parameter used on your network. AUTO (default) will automatically set and limit the frame type to the first one detected. For Ethernet cards, frame type selections include EN_8023, EN_II, EN_8022, EN_SNAP. For Token Ring cards, frame type selections include TR_8022, TR_SNAP. In the IPX/SPX menu for Token Ring cards, you can also specify NetWare Source Routing parameters, which include SRC RT=AUTO (default), OFF, SINGLE R, or ALL RT.

HP Jetdirect EIO Classic Control Panel Menu (2 of 2) Description Selects whether you want to access the TCP/IP menu and set TCP/IP protocol parameters. NO* (default): Bypass the TCP/IP menu items. YES*: Access the TCP/IP menu items. In the TCP/IP menu, you can specify BOOTP=YES* or DHCP=YES* for TCP/IP parameters to be automatically configured by a BootP or DHCP server when the printer is turned on. If you specify BOOTP=NO* and DHCP=NO*, you can manually set the following TCP/IP parameters from the control panel: Each byte of the IP address (IP) Subnet Mask (SM) Syslog Server (LG) Default Gateway (GW) Idle Timeout period (default is 270 seconds, 0 disables the timeout) Print a Jetdirect configuration page to verify your settings. However, note that the print server may overwrite selected parameters with values that ensure proper operation.

CFG TCP/IP=NO*

CFG LINK=NO*
Selects whether you want to manually configure the HP Jetdirect 10/100Base-TX print servers network link speed and communication mode. The Jetdirect settings must match the network. NO* (default): Bypass the link configuration menu items. YES*: Access the link configuration menu items. One of the following link configuration can be set: AUTO* (default): The print server will automatically configure itself to match the networks link speed and communication mode. 10T HALF*: 10Mbps, half-duplex operation. 10T FULL*: 10 Mbps, full-duplex operation. 100T HALF*: 100 Mbps, half-duplex operation 100T FULL*: 100 Mbps, full-duplex operation

Graphical Control Panel

On graphical control panels, a numeric keypad and navigation buttons are used to access HP Jetdirect EIO menu items. For a description of menu items and options, see Table A.2.
Table A.2 Menu Item TCP/IP
HP Jetdirect EIO Graphical Control Panel Menu (1 of 2) Options ENABLE Description of settings ON: Enable the TCP/IP protocol OFF: Disable the TCP/IP protocol CONFIG METHOD Specifies the method that TCP/IP parameters will be configured on the Jetdirect print server. BOOTP: Use BootP (Bootstrap Protocol) for automatic configuration from a BootP server. DHCP: Use DHCP (Dynamic Host Configuration Protocol) for automatic configuration from a DHCP server. MANUAL: Use the Manual Settings option to configure TCP/IP parameters MANUAL Configure parameters directly from the printer SETTINGS control panel: IP ADDRESS n.n.n.n: The unique IP address of the printer, where n is a value from 0 to 255. SUBNET MASK m.m.m.m: The subnet mask for the printer, where m is a value from 0 to 255. SYSLOG SERVER n.n.n.n: The IP address of the syslog server used to receive and log syslog messages. DEFAULT GATEWAY n.n.n.n: The IP address of the gateway or router used for communications with other networks. IDLE TIMEOUT: The time period, in seconds, after which an idle TCP print data connection is closed (default is 270 seconds, 0 disables the timeout).

Table A.2 Menu Item IPX/SPX
HP Jetdirect EIO Graphical Control Panel Menu (2 of 2) Options ENABLE Description of settings ON: Enable the IPX/SPX protocol OFF: Disable the IPX/SPX protocol FRAME TYPE Selects the frame type setting for your network. AUTO: (Default) automatically sets and limits the frame type to the first one detected. EN_8023, EN_II, EN_8022, EN_SNAP are frame type selections for Ethernet networks. TR_8022, TR_SNAP are frame type selections for Token Ring networks. SOURCE ROUTING (Token Ring only) Specify the NetWare Source Routing parameter AUTO: (Default) The type of source routing required on the network is automatically sensed OFF: All packets are sent without source routing, and only packets from the same ring are received. ALL ROUTES and SINGLE ROUTES: All packets are sent with source routing (broadcasts, and when the route is unknown)

ENABLE

(Ethernet/Fast Ethernet only) ON: Enable the AppleTalk protocol OFF: Disable the AppleTalk protocol

DLC/LLC ENABLE

ON: Enable the DLC/LLC protocol OFF: Disable the DLC/LLC protocol

LINK SPEED

Selects the network link speed and communication mode for the 10/100TX print server. For proper communications, the Jetdirect settings must match the network. AUTO: (Default) The print server will automatically configure itself to match the networks link speed and communication mode. 10T HALF: 10Mbps, half-duplex operation. 10T FULL: 10 Mbps, full-duplex operation. 100T HALF: 100 Mbps, half-duplex operation 100T FULL: 100 Mbps, full-duplex operation
Configuring IPX Frame Types
On IPX/SPX protocol networks (for example, Novell NetWare), the format of network communication frames must be specified on the card. In most cases, you can keep the default Frame Type setting, which is AUTO (Automatic). However, you can set the frame type format if required. Note that the IPX/SPX protocol must be enabled before you can configure frame types.
Configuring IPX Source Routing (Token Ring Cards Only)
On an IPX/SPX network, the HP Jetdirect Token Ring print server must be configured with the type of Token Ring source routing used on the network. In most cases, you can keep the default setting, which is AUTO (Automatic). However, you can set the source routing if required. Note that the IPX/SPX protocol must be enabled before you can configure source routing.

Configuring TCP/IP Parameters
The card must be configured with a valid IP address to operate on a TCP/IP network. If not configured, a default value 192.0.0.192 will be automatically assigned two minutes after the card is turned on. BOOTP (Bootstrap Protocol) or DHCP (Dynamic Host Configuration Protocol) operation depends on the print server model:
615N/610N: You can enable either BOOTP or DHCP. Enabling BOOTP results in BOOTP-only operation, while enabling DHCP results in DHCP-only operation. 600N: Enabling BOOTP allows BOOTP or DHCP operation.
If an IP address is configured through DHCP and is subsequently changed through the control panel, the DHCP assigned address is released. In this case, you should also manually reconfigure other TCP/IP parameters as well (such the subnet mask, default gateway and idle timeout) to ensure a proper configuration.
Configuring Apple EtherTalk Phase Parameters (600N Ethernet Cards Only)
Note For HP J6057A 615N or J4169A 610N print servers, the AppleTalk phase parameter is set to phase 2 and is not configurable.
You can configure Apple EtherTalk parameters if the Apple EtherTalk protocol is enabled, and the PostScript printer language is enabled. To ensure the PostScript printer language is enabled, check the printers configuration. The printer personality should be set to PostScript or Auto.
Specifications and Regulatory Statements Specifications
HP Jetdirect 615N/610N/600N Internal Print Server
q HP J3110A (600N) q HP J3111A (600N)
Ethernet, IEEE 802.3 Type 10Base-T (RJ-45) Ethernet, IEEE 802.3 Type 10Base-T (RJ-45), Type 10Base2 (BNC), and LocalTalk (Mini-DIN 8)
q HP J4167A (610N) q HP J4169A (610N) q HP J6057A (615N)
Token Ring/IEEE 802.5 (RJ-45 or DB-9) Ethernet/Fast Ethernet, IEEE 802.3 and IEEE 802.3u 10/100Base-TX (RJ-45)

Electrical

1.25 A maximum @ 3.3 V nominal

Environmental

Operating Temperature 0C to 55C (32F to 131F) Relative Humidity (non-condensing) Maximum altitude 15% to 95% at 40C (104F) 4.6 km (15,000 ft.) Non-Operating -40C to 70C (-40F to 158F) 15% to 90% at 65C (149F) 4.6 km (15,000 ft.)

JetDirect

Print Servers
HP JetDirect Print Servers
Models 600N (EIO), 500X, 300X, EX Plus Quick Start Guide

Read This First

qsF00_en.book Page 1 Monday, June 26, 2000 3:15 PM

Quick Start Guide

Models 600N (EIO), 500X, 300X and EX Plus
qsF00_en.book Page 2 Monday, June 26, 2000 3:15 PM
Copyright Hewlett-Packard Company 2000. All rights reserved.
Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws.
your HP Sales and Service Office or Authorized dealer. For warranty service information, see the appendices in this guide.

Safety Considerations

Prior to the installation and use of this product, review all safety markings and instructions.
Publication number 5969-6871 First Edition August 2000 Applicable Products: J3110A, J3111A, J3112A, J3113A, J3263A, J3264A, J3265A, J2591A Trademark Credits
Microsoft, MS-DOS, Windows, Microsoft Windows NT are trademarks or U.S. registered trademarks of Microsoft Corporation. NetWare and Novell are registered trademarks of Novell Corporation. IBM, Operating System/2 are registered trademarks of International Business Machines Corp. Ethernet is a registered trademark of Xerox Corporation. PostScript is a trademark of Adobe Systems, Incorporated. UNIX is a registered trademark of the Open Group.
Instruction Manual Symbol. If the product is marked with this symbol, refer to the product manuals to protect the product from damage.
WARNING: Denotes a hazard that can cause injury. CAUTION: Denotes a hazard that can damage equipment or data. Do not proceed beyond a WARNING or CAUTION notice until you have understood the hazard and have taken appropriate steps. Grounding. This product is installed in a safety class 1 product that has a protective earthing terminal. There must be an uninterrupted safety earth ground from the main power source to the products input wiring terminals, power cord or supplied power cord set. Whenever it is likely that the protection has been impaired, disconnect the power cord until the ground has been restored. Hewlett-Packard Company 8000 Foothills Boulevard Roseville, California 95747-6588

Warranty

The information contained in this document is subject to change without notice. HEWLETT-PACKARD COMPANY MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance or use of this material. A copy of the specific warranty terms applicable to your HP product and replacement parts can be obtained from
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Table of Contents

1. Introduction For Further Help. 1-1 Release Notes. Documentation. Other HP Utilities. HP Customer Care. Year 2000 Compliance. 1-1 1-2 1-3 1-3 1-3
Network Printing Basics. 1-4 Network Printing Configurations. 1-5 Setting Up Your Network Printer. 1-6 Supported Network Protocols. 1-7 2. Installing 600N (EIO) Internal Print Servers Introduction. 2-1 Installation Procedures. 2-2 HP JetDirect EIO Control Panel Menu. 2-8 Resetting to Factory Defaults. 2-9 HP J3113A 10/100Base-TX Card. 2-10 LEDs. 2-10 Jumpers. 2-11 What To Do Next. 2-12
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3. Installing External Print Servers Introduction. 3-1 Installation Procedures. 3-1 Verifying the Hardware Installation. 3-4 LEDs. 3-5 Switches (HP JetDirect 300X and 500X). 3-7 Resetting to Factory Defaults. 3-8 4. HP Software Solutions Using the HP JetDirect CD-ROM. 4-1 Microsoft or Novell NetWare Networks. 4-2 UNIX Networks. 4-4 Apple Mac OS Networks. 4-4 To View Documents on the CD-ROM. 4-5 Software Solutions Table. 4-7 A. Regulatory Statements B. Warranty Service C. HP Customer Care HP Customer Care Online. C-1 HP Customer Care Forum. C-2 HP Customer Care By Phone. C-2

Introduction

Thank you for purchasing the HP JetDirect print server! This guide provides information to install the HP JetDirect print server and quickly set up your network printer on Microsoft and Novell NetWare networks.

For Further Help

Release Notes
For important information on the HP JetDirect CD-ROM software, see the Release Notes and Readme files on the CD-ROM: Table 1.1

Introduction 1-3

Network Printing Basics
Networks consist of computers connected together to share information and resources, such as printers. On a client-server network, client computers send print jobs to dedicated server computers that control the use of each printer. On a peer-to-peer network, dedicated servers are not used. Instead, each computer is configured to send print jobs to the printer directly.

Peer-to-Peer printing

Server

Client-Server printing

1-4 Introduction
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Network Printing Configurations
Client-server printing is typically used in medium to large networks where dedicated servers are used to manage printing needs of many users. Client-server networks use network operating systems (NOS) such as Novell NetWare and Microsoft Windows NT/2000 Server. Peer-to-peer printing is more suitable for smaller networks. On peer-to-peer networks, users configure their Microsoft Windows 95/98/ NT/2000 systems to print directly to the printer. Note that peer-topeer printing can be configured on a client-server network. For example, a small workgroup might use peer-to-peer printing even though it is connected to an enterprise-wide client-server network. Regardless of the network type (client-server or peer-to-peer), your computers and printers must use a common language, or network protocol to communicate with each other. The most common protocols are IPX (Internet Packet Exchange), made popular by Novell NetWare networks, and TCP/IP (Transmission Control Protocol/ Internet Protocol), made popular by the Internet. The HP JetDirect print server supports these and other popular network protocols.

Introduction 1-5

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Setting Up Your Network Printer
If you are on a network that uses TCP/IP, you must configure the print server with an IP address and other TCP/IP parameters as required. Check with your network administrator for a valid IP address and other required parameters.
The HP JetDirect CD-ROM contains software to quickly set up your printer for the network environments summarized below.

Network Microsoft networks (IP or IPX) System Windows 95/98, Windows NT 4.0, Windows 2000 HP JetDirect CD-ROM Software Use the HP Install Network Printer wizard (see Chapter 3) for client-server or peer-to-peer (direct-mode) printing. For client-server networks, share the printer on the server so that its available to clients. Use the HP Install Network Printer wizard (see Chapter 3) to set up the appropriate queues on the NetWare server and JetDirect print server. Use the HP JetDirect Printer Installer for UNIX (see the documentation and release notes on the CD-ROM)
Novell NetWare NDS or Bindery networks (Queue Server Mode only) (IPX) UNIX networks (IP)
Windows 95/98, Windows NT 4.0, Windows 2000

HP-UX, Sun Solaris

See Chapter 4 in this guide for other available HP solutions. For additional printer setup options and more information, see the HP JetDirect Print Servers Administrators Guide (600N/400N/500X/ 300X) included on the HP JetDirect CD-ROM.

1-6 Introduction

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Supported Network Protocols
Supported Network Protocols TCP/IP Network Printing Environments
Microsoft Windows 95, 98, NT 4.0, 2000 NDPS 2 and NEPS (via Novell NetWare 5.x) HP-UX (10.20, 11.x) (HP 9000 Series 700/800) Solaris (2.5, 2.5.1, 2.6, 7) (SPARCsystems only) RedHat Linux 6.x SuSE Linux 6.3 MPE/iX** SCO UNIX v/386** IBM AIX 3.2.5 and later** Other operating systems that support LPD (line printer daemon), including IBM OS/2 Warp**, Mac OS 8.1** Internet printing over IPP (Internet Printing Protocol), Windows NT 4.0, Windows 2000***
IPX/SPX and compatible EtherTalk LocalTalk
Novell NetWare (3.2, 4.x, 5.x) NDPS 2 and NEPS (via Novell NetWare 4.11, 4.2, 5.0, 5.1) Microsoft Windows 95, 98, NT, 2000 ) AppleTalk (Mac OS, System 7.5 and above)* AppleTalk (Mac OS, System 7.5 and above) (HP J3111 internal print server only) Artisoft LANtastic Powersuite** Microsoft Windows NT 4.0**

DLC/LLC

* Excludes Token Ring products (J3264, J3112). HP JetDirect external print servers require printers with bidirectional parallel ports (IEEE 1284). **Contact your network system vendor for software, documentation, and connectivity support. *** HP J2591 external print server does not support the Internet Printing Protocol.

Installing 600N (EIO) Internal Print Servers 2-7
HP JetDirect EIO Control Panel Menu
Although use of the HP installation software is preferred, you can configure basic network parameters on an HP JetDirect EIO print server from the control panel on supported peripherals. For specific instructions on using your peripherals control panel to access the JetDirect EIO menu, refer to your peripherals documentation.
JetDirect Menu Item CFG NETWORK=NO* Description Selects whether or not you want to access the JetDirect menu items. NO* (default) indicates you do not want to access the menu. You must change this to YES* each time you want to access the JetDirect EIO menu. Note: the asterisk (*) is used on some printers to indicate the active selection. Identifies whether the protocol stack is enabled or disabled. The default is ON*. Change this to OFF* to disable this protocol.
IPX/SPX=ON* DLC/LLC=ON* TCP/IP=ON* ETALK=ON* CFG IPX/SPX=NO*
Selects whether you want to access the IPX/SPX menu and set IPX/SPX protocol parameters. You must change this to YES* each time you want to access the IPX/SPX menu. In the IPX/SPX menu, you can specify the Frame Type parameter used on your network. s The default is AUTO, to automatically set and limit the frame type to the one detected. s For Ethernet cards, frame type selections include EN_8023, EN_II, EN_8022, EN_SNAP. s For Token Ring cards, frame type selections include TR_8022, TR_SNAP. In the IPX/SPX menu for Token Ring cards, you can also specify NetWare Source Routing parameters, which include SRC RT=AUTO (default), OFF, SINGLE R, or ALL RT.
2-8 Installing 600N (EIO) Internal Print Servers
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JetDirect Menu Item CFG TCP/IP=NO*
Description Selects whether you want to access the TCP/IP menu and set TCP/IP protocol parameters. You must change this to YES* each time you want to access the TCP/IP menu. In the TCP/IP menu, you can specify BOOTP=YES* for TCP/IP parameters to be automatically configured by a BootP or DHCP server when the printer is turned on. If you specify BOOTP=NO, you can manually set the following TCP/IP parameters from the control panel: s Each byte of the IP address (IP) s Subnet Mask (SM) s Syslog Server (LG) s Default Gateway (GW) s Idle Timeout period (default is 90 seconds, 0 disables the timeout) Selects whether you want to access the EtherTalk menu and set the AppleTalk phase parameter (ETALK PHASE=1 or 2) for your network. You must change this to YES* each time you want to access the EtherTalk menu.

CFG ETALK=NO*

Resetting to Factory Defaults
You can restore default values by performing a cold reset on your printer (see your printer documentation for instructions). To perform a cold reset on many HP LaserJet printers, turn off the printer and then hold down [Go] as you turn the printer back on. CAUTION This restores both your printer and JetDirect configuration to their factory default values.

External Print Servers

Send data through the parallel port of each printer you are connecting to the print server, or Generate a printer self-test page (refer to your printer manual for instructions).
2. Switch off the power for each printer.
Installing External Print Servers 3-1
3. For a Token Ring print server (J3264), set the data-rate switch to the appropriate speed (4 Mbps or 16 Mbps) (Figure 3-1). Take a pen or similar object and slide the switch up for 16 Mbps or down for 4 Mbps. Data-rate switch
Figure 3-1 Token Ring data-rate switch set at 16 Mpbs on the HP J3264 4. For the 300X or 500X Ethernet print servers (J3263 or J3265), verify the auto-negotiation switches are in their default position (all down). (For other options, see page 3-7.)
Figure 3-2 Hardware connections using a U.S. power module for the HP JetDirect J3265 Print Server
3-2 Installing External Print Servers
In the following steps, the circled numbers correspond to those in Figure 3-2. The HP JetDirect 300X and EX Plus have one printer port. The HP JetDirect 500X has a BNC port. The HP JetDirect 500X and 300X has an RJ-45 connector for either 10- or 100-Mbps operation.
5. Connect the print server to the network or. 6. Connect the print server to the printer(s) , , and. If you are attaching only one printer to the 500X, HP recommends that you attach that printer to Port 1. If you are using DLC/LLC network protocols, your printer must be connected to Port 1 (the DLC/LLC protocol is supported only on Port 1). 7. Plug the power module into the power receptacle on the print server. 8. Plug the power module into the wall outlet. Since there is no power switch, the print server is switched on after you plug it in. 9. Check the LEDs on the front of print server. The Status LED should be green (steady or blinking). If the internal self-test failed, the Activity LED will be on and the Status LED will be off. For troubleshooting information, see the HP JetDirect Print Servers Administrators Guide on the HP JetDirect CD-ROM. 10. Wait about 10 seconds. For 10Base-T and 100Base-TX networks, check the 10 and 100 LEDs to verify that the correct one is lit (see page 3-5). 11. Switch on the power on your printer(s) to begin printing.
Installing External Print Servers 3-3

Verifying the Hardware Installation
To verify the installation of the HP JetDirect external printer server, generate a configuration page. This page is generated from Port 1 of the printer server. To generate a configuration page, follow these steps: 1. Print a JetDirect configuration page by pressing and releasing the Test button on the print server. 2. If the configuration page displays the message I/O CARD READY, you have successfully completed the hardware installation. (If not, see the Troubleshooting chapter in the HP JetDirect Print Servers Administrators Guide shipped on the HP JetDirect CD-ROM.) Refer to this configuration page when configuring the software. For sample configuration pages, see the Troubleshooting chapter in the HP JetDirect Print Servers Administrators Guide on the HP JetDirect CD-ROM.
Selecting a Configuration Page Language
The configuration page for the HP JetDirect external print server is sent to the printer attached to Port 1. The printer language is autodetected the first time the print server is powered up and after each cold reset. If you want to change the detected printer language, use the LEDs and Test button to select a PDL for the configuration page. When you hold down the Test button for three seconds, the LEDs begin to cycle through four configurations, as outlined in the following table. Release the Test button when you get the right PDLs (Page Description Language), and the configuration page will be printed.
For PDL. HP PCL (default) ASCII Postscript HP-GL/2 The Status LED is. The Activity LED is. Off Off On On Off On Off On
3-4 Installing External Print Servers
When you first press the Test button, the Status and Activity LEDs are on and solid for about 5 seconds. Then they switch off, indicating they are cycling through the PDLs.
On the top of the print server are Status and LAN Activity LEDs:
If the Status And the LED is. Activity LED Then the print server is. is. Off On On Off Blinking Off Off Blinking On (Solid) Off Not receiving power. On; no LAN activity detected. On; LAN activity detected. Encountering a fault during self-test or operation. Encountering one of the following conditions: q running a self-test
q not configured. q not able to attach to the network.
On; heavy LAN activity detected.
Between the Status and LAN Activity LEDs is the Test button, used to print a configuration page. See Verifying the Hardware Installation (page 3-4) for more information.

Installing External Print Servers 3-5
On the back of the HP JetDirect 300X (J3263) and 500X (J3265) Print Servers, there are LEDs that indicate the operating speed (10Mbps or 100Mbps) (Figure 3-3). (This only applies to 10Base-T and 100Base-TX networks.)
If the 10 (left) And the 100 LED is. (right) LED is. Then the print server has. Off or blinking Off or blinking On Off Off On No link established. Link established at 10 Mbps. Link established at 100 Mbps.
Auto-negotiation Switches

10 & 100 LEDs

Figure 3-3 Back of HP JetDirect 300X Print Server. (For the HP JetDirect 500X, the LEDs are also located next to the RJ-45 port.)
3-6 Installing External Print Servers
Switches (HP JetDirect 300X and 500X)
The HP JetDirect 300Xand 500X Print Servers have configuration switches that should be used only if the print server fails to link on the network. The factory-default setting of all 3 switches down will suit most installations. These switches only apply to 10Base-T and 100Base-TX networks only. When the first switch is set to Auto, the other two switch settings are ignored; the server auto-negotiates the link speed and duplex setting with the connected switch or hub device. Even with devices that dont auto-negotiate, the print server detects the network link speed and uses half duplex. Although usually unnecessary, you can control the settings directly by positioning the switches as shown in the table below, only if you are certain of the duplex setting and speed at which the switch or hub is operating.
If the auto switch And if the speed is set to. switch is set to. AUTO (down) MANUAL (up) MANUAL (up) MANUAL (up) MANUAL (up) either position (default=down) 10 (up) 100 (down) 10 (up) 100 (down) And if the duplex Then the settings switch is set to. are. either position (default=down) HALF (down) HALF (down) FULL (up) FULL (up) Auto-negotiated (factory default) 10Base-T Half-duplex 100Base-TX Half-duplex 10Base-T Full-duplex 100Base-TX Full-duplex
In Auto mode, you can see the network speed by checking the LEDs at the RJ-45 connector (see page 3-5).
Installing External Print Servers 3-7
Once you configure your print server, the configuration settings are retained in memory unless you manually reset them to factory defaults. (The firmware is not affected when you reset the configuration settings.) To reset the print server to factory defaults, follow these steps: 1. Unplug the power cord from the print server. 2. While holding down the Test button on the print server, plug the power module into the print server and continue to hold down the Test button for about five seconds. Any user-configured settings will be erased.
3-8 Installing External Print Servers

HP Software Solutions

HP provides a variety of software solutions to set up or manage your HP JetDirect-connected network device. For general information about th esoftware, see Tabl e4.1 on page 4-7. For advanced configuration and troubleshooting topics, see the HP JetDirect Print Server Administrators Guide (600N/400N/ 500X/300X) on the HP JetDirect CD-ROM.

Apple Mac OS Networks

For AppleTalk networks, use the HP LaserJet Utility provided on the HP JetDirect CD-ROM. To install the software, follow these steps: 1. Insert the CD-ROM into the CD-ROM drive and wait for the HP JetDirect CD-ROM icon to appear on the screen. 2. Double-click the HP JetDirect icon to display the items in the JetDirect window. 3. Double-click the HP LaserJet software installation icon for the language you want. Then follow the instructions on the screen. To run and use the software, refer to the help files provided with the software. For more information, read the HP JetDirect Print Server Administrators Guide (600N/400N/500X/300X) supplied on the CD-ROM.
4-4 HP Software Solutions
To View Documents on the CD-ROM
Several HP JetDirect print server documents, including the HP JetDirect Print Server Administrators Guide, are provided on the CD-ROM in Adobe Acrobat Reader format (*.pdf files). For supported Windows systems, these documents can be accessed using the CD-ROM utility. 1. Insert the CD-ROM into your CD-ROM drive. 2. Wait for the installation utility to start automatically. If necessary, run SETUP.EXE from the root directory of the HP JetDirect CD-ROM. 3. Select View Documentation. The Acrobat Reader will run and will display the HP JetDirect Documentation home page.

Select this option

HP Software Solutions 4-5
If the required version of the Adobe Acrobat Reader is not installed, the CD-ROM installation utility will request your permission to install it.
4. Click on the document that you want to view.
For other supported operating systems, you can access the documentation files directly from the \MANUALS directory on the CD-ROM. The Adobe Acrobat Reader for your system must be installed and available on your system. If you have difficulty viewing documents, upgrade to the latest released version of Acrobat Reader available from Adobe Systems Incorporated.
4-6 HP Software Solutions

Software Solutions Table

The following table will help you determine which software is best for you: Table 4.1 HP Software Solutions (1 of 3)

Remarks

Operating Environment Function Install Network Printer Wizard (Windows) Windows 95, 98 Windows NT 4.0, 2000 NetWare 3.x, 4.x, 5.x Install a single network printer on a peer-to-peer or client-server network
Simple printer installation Runs from CD-ROM Installable version that runs from system disk is available More information: http://www.hp.com/ support/net_printing

HP JetDirect Printer Installer for UNIX HP-UX 10.20, 11.x Solaris 2.5.x, 2.6, 7 TCP/IP Install a single network printer on a supported UNIX network More information: http://www.hp.com/ support/net_printing
HP Software Solutions 4-7

Table 4.1

HP Software Solutions (2 of 3)

Function Remarks

Operating Environment
HP Web JetAdmin (Internet access required) Windows NT 4.0, 2000 HP-UX Solaris Red Hat, SuSE Linux NetWare* *Supports queue creation (NetWare) and peripheral management from HP Web JetAdmin hosted on Windows NT 4.0, 2000 Remote installation, configuration, and management of HP JetDirect-connected print servers, non-HP printers that support the standard MIBs, and printers with embedded web servers Alerts and consumables management Remote firmware upgrades for HP JetDirect print servers Asset tracking and utilization analysis HPs preferred solution for ongoing management and installation of multiple printersanywhere on your intranet Browser-based management More information: http://www.hp.com/ support/net_printing
HP Internet Printer Connection Windows NT 4.0, 2000 (Intel) TCP/IP only (for HP JetDirect 600N, 300X, and 500X only) Note: Microsoft Internet Printing software is also integrated with Windows 2000 Print path configuration between your system and an HP JetDirectconnected printer over the Internet via the Internet Printing Protocol (IPP) Allows economical distribution of highquality hardcopy documents over the Internet, replacing fax, mail, and overnight services Requires HP JetDirect print server (firmware version X.07.17 or later) More information: http://www.hp.com/ support/net_printing
4-8 HP Software Solutions
HP Software Solutions (3 of 3)
Operating Environment Function HP IP/IPX Printer Gateway NetWare 4.11, 4.2, 5.0, 5.1 Simplified installation, printing, and bidirectional management of HP JetDirect-connected printers under Novell Distributed Print Services (NDPS) Allows automatic discovery and installation of HP JetDirectconnected printers into NDPS via IPX
Frees up user licenses Allows disabling of SAPs to reduce network traffic For IPX printing, requires HP JetDirect firmware version X.03.06 or later More information: http://www.hp.com/ support/net_printing

HP LaserJet Utility for Mac OS Mac OS 7.5 or later Installation and management of HP JetDirect-connected printers More information: http://www.hp.com/ support/net_printing
HP Software Solutions 4-9
4-10 HP Software Solutions

Regulatory Statements

FCC Statement (U.S.A)
General Information. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved by the Hewlett-Packard Company may cause interference and void the FCC authorization to operate this equipment. The Federal Communications Commission has prepared a booklet titled Interference Handbook (1986), which may be helpful to you. This booklet (stock number 004-000-004505-7) may be purchased from the Superintendent of Documents, U.S. Government Printing Office, Washington, D.C. 20402. FCC Class A for HP J3112A and J3264A Token Ring, and HP J3110A, J3111A, J3113A, J3263A, J3265A, J2591A Ethernet or IEEE 802.3/802.3u. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against interference in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause interference to radio communications. Installing this equipment in an FCC Level B product results in an FCC Level A Composite System (as defined in the FCC Rules and Regulations) when attached to an Ethernet (IEEE 802.3/802.3u) or Token Ring (IEEE 802.5) network. FCC Class B for HP J3111A with LocalTalk Only. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
1. Reorient or relocate the receiving antenna. 2. Increase the separation between the equipment and receiver. 3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. 4. Consult the dealer or an experienced radio/TV technician for help.

7. HP will be liable for damage to tangible property per incident up to the greater of $300,000 or the actual amount paid for the product that is the subject of the claim, and for damages for bodily injury or death, to the extent that all such damages are determined by a court of competent jurisdiction to have been directly caused by a defective HP product. 8. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries, states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.

Your Authorized Dealer

If you encounter difficulty, begin by contacting the person who sold you the HP JetDirect print server to you. Your HP Authorized Dealer will be familiar with your requirements and can provide assistance. During the warranty period, HP will replace the unit at no charge provided the defective unit is returned. You may return the unit to your HP Authorized Dealer or your local HP Sales and Service Office representative. Be sure to include a copy of your purchase receipt. For warranty service on HP JetDirect products, call the HP Customer Care Center. When calling, please have the following information ready:

q q q q q q

HP JetDirect product you are calling about. Model number of the product. Serial number of the product. Complete description of the problem. Proof of purchase of your product. Your shipping address.
The HP Customer Care representative will help you with troubleshooting, and advise you on warranty service.
Service Billing (Out of Warranty)
When ordering a replacement unit for out-of-warranty service, you may be charged a repair cost. See your HP Authorized Dealer or your local HP Sales and Service Office representative. Or, you can call HP at (800) 227-8164 (USA only).

Service Outside the USA

Customers outside the USA should contact their HP Authorized Dealer or HP Sales and Service Office to obtain information on prices, exchange unit availability and instructions.
Hewlett-Packard Year 2000 Warranty
Subject to all of the terms and limitations of the HP Limited Warranty Statement provided with this HP Product, HP warrants that this HP Product will be able to accurately process date data (including, but not limited to, calculating, comparing, and sequencing) from, into, and between the twentieth and twenty-first centuries, and the years 1999 and 2000, including leap year calculations, when used in accordance with the Product documentation provided by HP (including any instructions for installing patches or upgrades), provided that all other products (e.g. hardware, software, firmware) used in combination with such HP Product(s) properly exchange date data with it. The duration of the Year 2000 warranty extends through January 31, 2001.
Local Warranty Statements
HP's limited warranty is valid in any country or locality where HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary according to local standards. HP will not alter form, fit or function of the product to make it operate in a country for which it was never intended to function for legal or regulatory reasons.
Australia and New Zealand
For consumer transactions in Australia and New Zealand: The warranty terms contained herein except to the extent lawfully permitted, do not exclude, restrict, or modify and are in addition to the mandatory statutory rights applicable to the sale of this product to you.

Argentina

Certificado de Garanta Hewlett-Packard Argentina, S.A. Montaeses Buenos Aires Argentina Tel. 787-7100
Producto: Modelo: No. de serie: Fecha de entrega: Vigencia de la garanta: Extension de la garanta:
HP JetDirect External Print Servers J2591, J3263, J3264, J3265

Tres (3) Aos

Software, Driver, and Firmware Upgrades.
Hewlett-Packard offers downloadable electronic upgrades for HP JetDirect print servers with internal Flash memory. The electronic upgrades are available on the World Wide Web and various online services. Current information about drivers, software versions, and HP JetDirect firmware upgrades are available through the following areas: World Wide Web America Online HP Distribution Center FTP Site
Access HP's Customer Care Center online at: http://www.hp.com/support/net_printing Receive drivers and upgrades by downloading them to your computer from the HP Forum. Order drivers and upgrades for HP printers by calling the HP Distribution Center at (805) 257-5565 (USA only).
Warranty and C Customer Care
Download printer drivers and upgrades from HP's anonymous FTP site at: ftp.hp.com/pub/networking/software

HP Customer Care Forum

Go online, anytime, and youll also find helpful user forums a great source of ideas and suggestions for using your HP JetDirect print server. You can access the user forum directly from: http://www.hp.com/go/forums and select Network Printing Support Forum.
HP Customer Care By Phone
Highly trained technicians at our HP Customer Care Center are ready to take your call. See Table C.1.
Telephone fees are the responsibility of the caller. Rates may vary. Contact your local telephone company for current rates.

Table C.1

Australia Austria Belgium (Dutch) Belgium (French) Canada China Czech Republic Denmark Finland France Germany1 Hong Kong Hungary India Indonesia Ireland Israel Italy
+ + 43 (0)+ 32 (0)8806 + 32 (0)+ 86 (0)5959 + 42 (0)7310 + + 358 (0)288 + 33 (0)34 + 49 (0)7729 +36 (0)1111 + + 62 (21) + 353 (0)5525 + 972 (0)+ Malaysia Mexico Netherlands New Zealand Norway Penang Philippines Poland Portugal Russian Federation Singapore Spain Sweden Switzerland Taiwan Thailand Turkey English International (UK) USA Vietnam + 60 (3) + 31 (0)8751 + 64 (9) + 28 + 63 (2) + 00 +3176333 +(Moscow) + 5300 + + 46 (0)2170 + 41 (0)+ 886 (2) + 66 (2) + 69 + 44 (0)52 02

Japan Korea

+ + 82 (2) 3270 0700

2551 + 84 (0)4530

For all other countries, contact your reseller.