Turn on an email message filter
1. 2. 3. 4. 5. 6. In a message list, press the Menu key. Click Options. Click Email Filters. Select the check box beside an email message filter. Press the Menu key. Click Save.
Change an email message filter
1. 2. 3. 4. 5. In a message list, press the Menu key. Click Options. Click Email Filters. Highlight an email message filter. Press the Menu key.
Click Edit. Change the options for the email message filter. Press the Menu key. Click Save.
Prioritize email message filters
1. 2. 3. 4. 5. 6. 7. 8. In a message list, press the Menu key. Click Options. Click Email Filters. Highlight an email message filter. Press the Menu key. Click Move. Roll the trackball to the new location. Click the trackball.
Delete an email message filter
1. 2. 3. 4. 5. 6. In a message list, press the Menu key. Click Options. Click Email Filters. Highlight an email message filter. Press the Menu key. Click Delete.

Email message options

Check spelling automatically before sending email messages
1. 2. 3. 4. In the device options, click Spell Check. Select the Spell Check Email Before Sending option. Press the Menu key. Click Save.
Set an out-of-office reply
To perform this task, your BlackBerry device must be associated with an email account that uses a BlackBerry Enterprise Server that supports this feature. For more information, contact your administrator. 1. 2. 3. 4. 5. 6. In a message list, press the Menu key. Click Options. Click Email Settings. If necessary, change the Message Services field. Change the Use Out Of Office Reply field to Yes. In the text box that appears, type a reply.
7. If you use IBM Lotus Notes, in the Until field, set the date on which the out-of-office reply should turn off. 8. Press the Menu key. 9. Click Save. To turn off the out-of-office reply, change the Use Out Of Office Reply field to No.
Request delivery or read confirmation for email messages
Depending on your wireless service provider, this feature might not be supported. 1. 2. 3. 4. 5. In a message list, press the Menu key. Click Options. Click Email Settings. If necessary, change the Message Services field to the email account that uses the BlackBerry Internet Service. Perform any of the following actions: To send read notification when a sender requests it, change the Send Read Receipts field. To request delivery or read notification when you send email messages, change the Confirm Delivery and Confirm Read fields. 6. Press the Menu key. 7. Click Save.
View email messages in plain text format
1. 2. 3. 4. 5. 6. 7. In a message list, press the Menu key. Click Options. Click Email Settings. If necessary, change the Message Services field. Change the Enable HTML Email field to No. Press the Menu key. Click Save.

Create a slide show in an MMS message
1. When composing an MMS message, press the Menu key. 2. Click one of the following menu items: Attach Picture Attach Audio Attach Video
Attach Voice Note 3. Click a media file. 4. To add another media file, repeat steps 1 to 3. 5. To customize the slide show, perform any of the following actions: To add text to a slide, highlight the empty field below the attachment. Type text. To change how long a slide appears, change the Slide Duration field. To move an item on a slide, click the item. Click Move Field. Roll the trackball to the new location. Click the trackball.
Related topics Attach a media file to an MMS message, 52

MMS message attachments

Attach a media file to an MMS message
1. When composing an MMS message, press the Menu key. 2. Click one of the following menu items: Attach Picture Attach Audio Attach Video Attach Voice Note 3. Click a media file.
Attach a contact or appointment to an MMS message
1. When composing an MMS message, press the Menu key. 2. Perform one of the following actions: To attach a contact, click Attach Contact. Highlight a contact. To attach an appointment, click Attach Appointment. Highlight an appointment. 3. Press the Menu key. 4. Click Continue.
Add an appointment to your calendar from an MMS message
1. 2. 3. 4. 5. In an MMS message, highlight an iCalendar attachment. Press the Menu key. Click View Appointment. Press the Menu key. Click Add To Calendar.
Add a contact to your contact list from an MMS message
1. In an MMS message, highlight a vCard attachment. 2. Press the Menu key. 3. Click View Attachment.
4. Press the Menu key. 5. Click Add to Contacts.
Save a media file from an MMS message
1. In an MMS message, press the Menu key. 2. Click one of the following menu items: Save Image Save Audio Save Ringtone Save Video Save Voice Note

MMS message options

Request delivery or read notification for an MMS message
1. When composing an MMS message, press the Menu key. 2. Click Options. 3. Perform any of the following actions: To receive notification when the message is delivered to the recipient, set the Confirm Delivery field to Yes. To receive notification when the recipient opens the message, set the Confirm Read field to Yes. 4. Press the Menu key. 5. Click Save.
Request delivery notification or read notification for all MMS messages
1. In the device options, click MMS. 2. In the Notifications section, perform any of the following actions: To receive notification when MMS messages are delivered to recipients, select the Confirm Delivery check box. To receive notification when recipients open MMS messages, select the Confirm Read check box. 3. Press the Menu key. 4. Click Save.

Allow messages from contacts in your contact list or allowed sender list
1. 2. 3. 4. 5. In the device options, click Security Options. Click Firewall. Select the Contacts check box or the Specific address check box. Press the Menu key. Click Save.
Add a contact to your allowed sender list
To perform this task, you must set the security firewall to allow messages from specific addresses. This setting allows you to receive messages from contacts in your allowed sender list. 1. 2. 3. 4. 5. 6. In the device options, click Security Options. Click Firewall. Press the Menu key. Click Configure Exceptions. Press the Menu key. Click one of the following menu items: Add Email Address Add Phone Number Add PIN Type the contact information. Press the Enter key. Press the Menu key. Click Save.

7. 8. 9. 10.

Reset a blocked message counter
1. 2. 3. 4. 5. In the device options, click Security Options. Click Firewall. Highlight a message type. Press the Menu key. Click Reset Count or Reset All Counts.
In a message To reply to a message, press R. To reply to all in an email message or a PIN message, press L. To forward a message, press F. To file a highlighted email message, press I. To view the email address of a contact, highlight the contact in the To or From field. Press Q. To view the display name, press Q again. To move to the last cursor position after you close and reopen a received email message or PIN message, press G. In a message list To open a highlighted message, press the Enter key. To compose a message from a message list, press C. To mark a message as opened or unopened, press the Alt key and U. To view received messages, press the Alt key and I. To view sent messages, press the Alt key and O. To view voice mail messages, press the Alt key and V. To view SMS text messages, press the Alt key and S. To view call logs, press the Alt key and P. To view all your messages, press the Escape key. Move around a message list To move up a screen, press the Shift key and the Space key. To move down a screen, press the Space key. To move to the top of a message list, press T. To move to the bottom of a message list, press B. To move to the next date, press N. To move to the previous date, press P. To move to the next unopened item, press U. To move to the next related message, press J. To move to the previous related message, press K.
S/MIME-protected messages
S/MIME-protected message basics
About signing and encrypting messages
You can digitally sign or encrypt messages to add another level of security to email messages and PIN messages that you send from your BlackBerry device. Digital signatures are designed to help recipients verify the authenticity and integrity of messages that you send. When you digitally sign a message using your private key, recipients use your public key to verify that the message is from you and that the message has not been changed. Encryption is designed to keep messages confidential. When you encrypt a message, your device uses the recipients public key to encrypt the message. Recipients use their private key to decrypt the message. To send an encrypted PIN message, you must have a PIN and an email address for the contact in your contact list. Your device uses the email address in your contact list to locate a PGP key or certificate for the contact.

Change the video size and format
The larger the video, the more memory the video requires. 1. In the video camera, press the Menu key. 2. Click Options. 3. Change the Video Format field. 4. Press the Menu key. 5. Click Save.
Change the location for storing pictures or videos
1. In the camera or video camera, press the Menu key. 2. Click Options.
3. Perform any of the following actions: In the camera, change the Store Pictures and Folder fields. In the video camera, change the Folder field. 4. Press the Menu key. 5. Click Save.
Change options to compensate for different lighting conditions in pictures or videos
1. In the camera or video camera, press the Menu key. 2. Click Options. 3. Perform any of the following actions: To change the default flash mode for pictures, change the Default Flash Setting field. To improve the colors in pictures, in the White Balance field, click the current lighting condition. To turn on low-light mode for videos, change the Video Light field. 4. Press the Menu key. 5. Click Save.
Apply a color effect to pictures or videos
You can apply a sepia or black-and-white color effect to pictures that you take or videos that you record. 1. In the camera or video camera, press the Menu key. 2. Click Options. 3. Change the Color Effect field. 4. Press the Menu key. 5. Click Save.
Depending on your BlackBerry device, the camera or video camera feature might not be supported. To zoom in to a subject before taking a picture, press the Volume Up key. To zoom out from a subject before taking a picture, press the Volume Down key. To take a picture, press the Right Convenience key. To pan up in a picture, press 2. To pan down in a picture, press 8. To pan right in a picture, press 6. To pan left in a picture, press 4. To return to the center of a picture, press 5. To zoom in to a picture, press 3. To zoom out from a picture, press 9. To zoom in as much as possible to a picture, press 1. To zoom out from a picture as much as possible, press 7. To change the size of the viewfinder for a picture, press the Symbol key.
Camera and video camera troubleshooting
To change the flash mode for a picture or to turn on low-light mode for a video, press the Space key.
I cannot save pictures or videos
Your BlackBerry device memory or media card might not have enough available memory to store pictures or videos. Try performing the following actions: If you are trying to save a picture or video to your device memory, delete old data or messages from your device. If you are trying to save a picture or video on your media card, delete old media files. In the camera options, verify that the Picture Quality field is not set to Superfine. Superfine pictures use more memory than fine or normal pictures. Increase the maximum amount of memory available for pictures.

4. Click Save.

Receive a media file using Bluetooth technology
To perform this task, Bluetooth technology must be turned on and your BlackBerry device must be paired with a Bluetooth enabled device. 1. 2. 3. 4. 5. In the media application, click a media type. Press the Menu key. Click Receive Using Bluetooth. Click Yes. Click Save.

Send a media file

To perform this task with a paired Bluetooth enabled device, you must turn on Bluetooth technology. You can only send media files that you added. 1. In the media application, click a media type. 2. If necessary, click a category. 3. Highlight a media file. 4. Press the Menu key. 5. Click one of the following menu items: Send As Email Send As MMS Send Using Bluetooth

Download a ring tone

Depending on your wireless service plan, this feature might not be supported. 1. In the media application, click Ring Tones. 2. Click All Ring Tones. 3. Press the Menu key. 4. Click Download Ring Tones.
Related topics Legal notice, 275
Download a Home screen background
Depending on your wireless service plan, this feature might not be supported. 1. In the media application, click Pictures. 2. Click a category. 3. Press the Menu key. 4. Click Download Images.
Playing media files and recording voice notes

Play a media file

1. In the media application, click a media type. 2. If necessary, click a category. 3. Click a song, ring tone, video, or voice note. Note: To view other songs or videos while playing a song or video, press the Menu key. Click Music Library or Video Library. To stop playing a media file, click the stop icon.
Related topics Record a video, 83 Transfer a file between your device and your computer in mass storage mode, 87 Transfer a file between your device and your computer using the Roxio Media Manager, 87
Play a song or video on a web page
1. In the browser, click a link for a song or video. 2. Click Open.

Shuffle songs

1. In the media application, click Music. 2. Perform one of the following actions: To shuffle all songs, click Shuffle Songs. To shuffle all the songs in a category, click a category. Click a song. Press the Menu key. Click Shuffle. To stop shuffling songs, press the Menu key. Click Shuffle.

Pause a media file

When playing a song, video, or voice note, click the pause icon. To resume playing the song, video, or voice note, click the play icon.
Fast-forward or rewind a media file
1. When playing a song, video, or voice note, click the progress bar. 2. Roll the trackball to the right or left. 3. Click the trackball.
Play the next or previous song in a category
1. When playing a song, press the Menu key. 2. Click Next Track or Previous Track.

Encrypt the files on a media card
1. In the device options, click Memory. 2. Perform one of the following actions: To encrypt files using an encryption key that your device generates, change the Encryption Mode field to Device. To encrypt files using a device password, change the Encryption Mode field to Security Password. To encrypt files using an encryption key and a device password, change the Encryption Mode field to Security Password & Device. 3. Change the Encrypt Media Files field to Yes. 4. Press the Menu key. 5. Click Save. To stop encrypting the files on a media card, change the Encryption Mode field to None.
Related topics Set a device password, 229
Turn off media card support
1. 2. 3. 4. In the device options, click Memory. Change the Media Card Support field to Off. Press the Menu key. Click Save.
Turn off mass storage mode
1. 2. 3. 4. In the device options, click Memory. Change the Mass Storage Mode Support field to Off. Press the Menu key. Click Save.
Turn off the mass storage mode prompt
1. 2. 3. 4. In the device options, click Memory. Change the Auto Enable Mass Storage Mode When Connected field to Yes or No. Press the Menu key. Click Save.

Media troubleshooting

I cannot play a song or video on a web page
Your BlackBerry device might not support the size or file format of the song or video file.
I cannot open media files
Try performing the following actions: If you are trying to open a media file on your BlackBerry device and your device is connected to your computer, disconnect your device from the computer or turn off mass storage mode. If you are trying to open a media file on your computer using mass storage mode, verify that you have closed the media manager tool of the BlackBerry Desktop Manager. If you are trying to open a media file on your computer using the media manager tool of the BlackBerry Desktop Manager, verify that mass storage mode is turned off on your device. If you encrypted the media files on your media card using an encryption key that your device generated and you are trying to open an encrypted media file using your computer or a device other than the BlackBerry device that you used to encrypt the file, insert the media card into the BlackBerry device that you used to encrypt the file. In the memory options, change the Encryption Mode field to None or Security Password.
Related topics Turn off mass storage mode, 99 Encrypt the files on a media card, 98
My device does not recognize my media card
Try performing the following actions: Verify that your media card is inserted in your BlackBerry device correctly. For more information about inserting a media card into your device, see the printed documentation that came with your device. In your media card options, if there is message to format your media card, disconnect your device from your computer. Turn off mass storage mode. Format the media card. Turn on mass storage mode.

Search for contacts in your organization's address book
To perform this task, your BlackBerry device must be associated with an email account that uses a BlackBerry Enterprise Server that supports this feature. For more information, contact your administrator. 1. 2. 3. 4. In the contact list, press the Menu key. Click Lookup. Type part or all of a contact name. Press the Enter key.
Related topics Send an email message, 38
Manage contact lookup results
1. In the contact lookup results, highlight a contact. 2. Press the Menu key. 3. Perform one of the following actions: To add a contact to your contact list, click Add to Contacts.
To add all the contacts, click Add All to Contacts. To view information for a contact, click View. To delete a contact from the contact lookup results, click Delete. To delete the contact lookup results, click Delete Lookup. To start a new contact lookup, click Lookup.

Customizing contacts

About custom ring tones
You can assign a custom ring tone to a contact without changing other notifications. Custom ring tone options appear with your contacts and your notification profiles. When you assign a custom ring tone to a contact, a new profile exception appears with your notification profiles as "Calls From <contact>". Notification profile exceptions are shared between your contacts and your notification profiles and changes that you make in one application are made in the other application. Your BlackBerry device bases the volume for custom ring tones on the volume that you set in the active notification profile.
Assign a ring tone to a contact
1. 2. 3. 4. 5. 6. 7. 8. In the contact list, highlight a contact. Press the Menu key. Click Edit. Press the Menu key. Click Add Custom Ring Tone. Change the Custom Ring Tone field. Press the Menu key. Click Save.
Add a caller ID picture for a contact
1. 2. 3. 4. 5. 6. 7. 8. 9. In the contact list, highlight a contact. Press the Menu key. Click Add Picture. Highlight a picture. Press the Menu key. Click Select. Center the picture in the box. Press the Menu key. Click Crop and Save.

Turn on wireless coverage notification
1. In the device options, click Screen/Keyboard.

Custom notification

2. Set the LED Coverage Indicator field to On. 3. Press the Menu key. 4. Click Save. When your BlackBerry device is connected to the wireless network, the LED light flashes green. To turn off wireless coverage notification again, set the LED Coverage Indicator field to Off.
About custom notification
You can create notification profile exceptions to receive different notification for incoming messages and calls from specific contacts. For example, you can create a notification profile exception that uses the Loud profile for incoming messages and calls from a specific contact, regardless of your active notification profile. Your BlackBerry device applies notification profile exceptions in the order in which they appear in the notification profile exception list. If you create multiple notification profile exceptions that include the same contact, place the notification profile exception that you want your device to apply first in the list. Your device has one preloaded notification profile exception for important calls. You can add contacts to this notification profile exception, or you can delete it.
Set custom notification for calls or messages from a specific contact
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. In the notification profile list, click Advanced. Press the Menu key. Click New Exception. In the Exception field, type a name for the notification profile exception. In the From field, press the Menu key. Click Add Name. Click a contact. To add another contact, repeat steps 5 to 7. In the Use Profile field, change the notification profile that the exception is based on. Change the Custom Ring Tone field. Press the Menu key. Click Save.
Change the order of notification profile exceptions
1. 2. 3. 4. In the profile list, click Advanced. Highlight a notification profile exception. Press the Menu key. Click Move.
5. Roll the trackball to the new location. 6. Click the trackball.
Change a notification profile exception
1. 2. 3. 4. 5. 6. 7. In the profile list, click Advanced. Highlight a notification profile exception. Press the Menu key. Click Edit. Change the notification profile exception information. Press the Menu key. Click Save.
Change the list of contacts for a notification profile exception
1. 2. 3. 4. 5. 6. In the profile list, click Advanced. Highlight a notification profile exception. Press the Menu key. Click Edit. In the From field, press the Menu key. Click one of the following menu items: Add Name Change Name Delete Name

Manage email reconciliation conflicts
Set the On Conflicts option for each email address that is associated with your BlackBerry device. 1. In a message list, press the Menu key. 2. Click Options. 3. Click Email Reconciliation. 4. If necessary, change the Message Services field.
Manage data synchronization conflicts
5. Set the On Conflicts field. 6. Press the Menu key. 7. Click Save.
You can change how conflicts that occur during organizer data synchronization are resolved by turning off wireless data synchronization, changing conflict resolution options, and synchronizing organizer data using the synchronization tool of the BlackBerry Desktop Manager. For more information about managing conflicts that occur during organizer data synchronization, see the BlackBerry Desktop Software Online Help.
About backing up and restoring device data
If you have installed the BlackBerry Desktop Software on your computer, you can back up and restore most of your BlackBerry device data, including messages, organizer data, fonts, saved searches, and browser bookmarks using the backup and restore tool of the BlackBerry Desktop Manager. For more information, see the BlackBerry Desktop Software Online Help. If your device is associated with an email account that uses a BlackBerry Enterprise Server, you might be able to restore synchronized organizer data to your device over the wireless network. To restore synchronized organizer data over the wireless network, you must have an activation password. For more information, contact your administrator.
Prerequisites: Restoring data over the wireless network
Your BlackBerry device must be associated with an email account that uses a BlackBerry Enterprise Server that supports this feature. For more information, contact your administrator. Your device must be connected to the wireless network. Your administrator must provide you with an enterprise activation password.

Delete all device data

Before you delete your BlackBerry device data, consider backing up the data so that you have a copy on your computer before you delete it from your device. CAUTION: If you have turned on content protection, the process for deleting all device data can take up to an hour to complete. You cannot stop the process after you start it. If you reset your device, the process continues after the device restarts. 1. In the device options, click Security Options. 2. Click General Settings. 3. Press the Menu key. 4. Click Wipe Handheld. 5. To delete all third-party applications from your device, select the Include third-party applications check box. 6. Click Continue. 7. Type blackberry.

View a location on a map

1. On a map, press the Menu key. 2. Click Find Location. 3. Perform one of the following actions: To view your current location, click Where I Am. To view a new location, click Enter An Address. To type location information in specific address fields, select the Advanced check box. To view a saved location, click Favorites. To view a location for a contact, click From Contacts. To view a location that you viewed recently, click the location.
View a list of points of interest near a location
You can search for points of interest such as businesses, airports, schools, parks, or landmarks. 1. On a map, press the Menu key. 2. Click Local Search. 3. Type the point of interest information. 4. Press the Enter key.
View points of interest on a map
When viewing a list of points of interest, click View On Map. To view a list of points of interest again, press the Menu key. Click View Businesses.

Track your movement

To perform this task, you must set a GPS receiver to use when you track your movement. 1. On a map, press the Menu key. 2. Click Start GPS Navigation. To stop tracking your movement, press the Menu key. Click Stop GPS Navigation.
Related topics About GPS technology, 17
Show or hide a layer on a map
1. 2. 3. 4. 5. On a map, press the Menu key. Click Layers. Highlight a layer. Press the Menu key. Click Show or Hide.
Set a home or work address
1. 2. 3. 4. 5. 6. 7. 8. 9. On a map, press the Menu key. Click Layers. If necessary, expand the Favorites folder and the Locations folder. Highlight Home or Work. Press the Menu key. Click Edit. Edit the address information. Press the Menu key. Click Lookup Address.

Navigation

Zoom in to a direction on a route
1. On a map, highlight a direction on a route. 2. Press the Menu key. 3. Click Zoom To Point.
Zoom in to or out from a map
1. On a map, press the Menu key. 2. Click Zoom. 3. Perform one of the following actions: To zoom in, roll the trackball up. To zoom out, roll the trackball down. 4. Click the trackball.

Turn on invitation passwords
If you turn on invitation passwords, a question and password screen appears each time that you invite a contact. Contacts who answer your question with the correct invitation password are added to your contact list. 1. In BlackBerry Messenger, on the Contact list screen, press the Menu key. 2. Click Options. 3. Change the Ask Password Question When Adding Contacts field to Yes. 4. Press the Menu key. 5. Click Save. To turn off invitation passwords, change the Ask Password Question When Adding Contacts field to No.

Respond to an invitation

1. In BlackBerry Messenger, in the request group, click an invitation. 2. Click one of the following menu items: Accept Decline Remove Note: If you click Remove, the contact who sent the invitation does not receive confirmation that your email address is a correct email address.

Groups

Turn off invitation forwarding options
If you turn off invitation forwarding, contacts that you invite can only accept invitations from the original email address or PIN that you sent the invitation to. 1. In BlackBerry Messenger, on the Contact list screen, press the Menu key. 2. Click Options. 3. Change the Allow Forwarding of Requests field to No. 4. Press the Menu key. 5. Click Save.
View a contact's information
1. In BlackBerry Messenger, on the Contact list screen, highlight a contact. 2. Press the Menu key. 3. Click Contact Info.

Rename a contact

When you rename a contact, their custom display name stops appearing on the Contact list screen. 1. In BlackBerry Messenger, on the Contact list screen, highlight a contact. 2. Press the Menu key. 3. Click Rename Contact. 4. Type a name. 5. Click OK. To view the contact's custom display name again, click Set Original Name.
1. In BlackBerry Messenger, on the Contact list screen, highlight a contact. 2. Press the Menu key. 3. Click Delete Contact.

Add a group

1. 2. 3. 4. In BlackBerry Messenger, on the Contact list screen, press the Menu key. Click Add Group. Type a name for the group. Click OK.

Conversations

Move a contact to a different group
1. 2. 3. 4. In BlackBerry Messenger, on the Contact list screen, highlight a contact. Press the Menu key. Click Move Contact. Click a group.

Rename a group

1. 2. 3. 4. 5. In BlackBerry Messenger, on the Contact list screen, highlight a group. Press the Menu key. Click Edit Group. Type a name for the group. Click OK.

Delete a group

You must move your contacts out of a group before you can delete that group. There must be at least one group in your BlackBerry Messenger contact list; you cannot delete the last remaining group in your contact list. 1. In BlackBerry Messenger, highlight a group. 2. Press the Menu key. 3. Click Delete Group.

Start a conversation

1. 2. 3. 4. 5. In BlackBerry Messenger, on the Contact list screen, highlight a contact. Press the Menu key. Click Start Conversation. Type a message. Press the Enter key.

Open a conversation

Conversations appear in the conversation group and in the main message list. In BlackBerry Messenger, in the conversation group, click a contact.

Add an emoticon

1. When composing a message, press the Symbol key twice. 2. Click an emoticon.

Send a file to a contact

1. 2. 3. 4. During a BlackBerry Messenger conversation, press the Menu key. Click Send a File. Navigate to a folder that contains pictures or audio files. Click a file.
Send a voice note to a contact
You can record and send a new voice note to a contact. You cannot save voice notes or send saved voice notes. 1. In BlackBerry Messenger, during a conversation, press the Menu key. 2. Click Send Voice Note. 3. Record a voice note. 4. Click Send.
Send a vCard contact attachment
You can send vCard contact attachments of contacts in your BlackBerry Messenger contact list or contacts in the main contact list on your BlackBerry device. 1. In BlackBerry Messenger, during a conversation, press the Menu key. 2. Click Forward Contact. 3. Perform one of the following options: If the contact that you want to forward is in your main contact list, click BlackBerry Contacts. Click a contact. If the contact that you want to forward is in your BlackBerry Messenger contact list, click Messenger Contacts. Select one or more BlackBerry Messenger contacts. Click OK.

Ping a contact

When you ping a contact, the contact's BlackBerry device vibrates. 1. During a BlackBerry Messenger conversation, press the Menu key. 2. Click Ping Contact.

Wi-Fi profile connection options
Name: Type a name for the Wi-Fi profile. SSID: Type the Wi-Fi network name. Band type: Set the Wi-Fi network type. If you do not know the network type, do not change this field.
Prompt before connection: Set whether a prompt appears before your BlackBerry device connects to the Wi-Fi network. Allow inter-access point handover: Set whether your device remains connected to the Wi-Fi network when you move between wireless access points. VPN: If necessary, set a VPN profile to use with the Wi-Fi profile.
Security Type: Set the security type that the Wi-Fi network supports. Select WEP key: Set the type of WEP key for the Wi-Fi network. WEP key: Type the WEP key for the Wi-Fi network in hexadecimal format. Pre-Shared Key: Type the WPA Personal pass phrase for the Wi-Fi network. User name: If necessary, type the user name that you use to connect to the Wi-Fi network. User password: If necessary, type the user password that you use to connect to the Wi-Fi network. CA certificate: Set the root certificate that your BlackBerry device should use to verify that it is connecting to the correct Wi-Fi network. Client certificate: Set the authentication certificate that your device should use to connect to the Wi-Fi network. Inner link security: If necessary, set the security protocol that the Wi-Fi network supports for its inner authentication method. Use hard token: Set whether you use a hardware token to connect to the Wi-Fi network. Token serial number: If you use a software token to connect to the Wi-Fi network, set the token serial number. Server subject for certificate validation:
Wireless network coverage troubleshooting
If necessary, type the server subject name your device should use to verify that it is connecting to the correct Wi-Fi network. Server SAN for certificate validation: If necessary, type the server SAN your device should use to verify that it is connecting to the correct Wi-Fi network. IMSI: If your SIM card has more than one IMSI, set the IMSI that you use to connect to the Wi-Fi network.
Wi-Fi profile IP and DNS options
Automatically obtain IP address and DNS: Set whether your BlackBerry device receives a routable IP address, a subnet mask, DNS settings, and a gateway address from the Wi-Fi network. IP Address: Type the IP address for your device. Subnet mask: Type the subnet mask for the wireless access point to which your device should connect. Primary DNS: Type the primary DNS to which your device should connect. Secondary DNS: Type the secondary DNS to which your device should connect. Default gateway address: Type the default gateway IP address to which your device should connect. Domain suffix: Type the domain that your device uses to resolve host names into IP addresses.