Data Sheet

Cisco Unified IP Conference Station 7936
The Cisco Unied IP Phone family provides industry-leading levels of integrated business functionality and converged communications features beyond todays conventional voice systemssurpassing competitive offerings. Cisco Systems continues to deliver one of the industrys best end-to-end data and true voice over IP (VoIP) solutions, offering the most complete, stylish, and feature-rich IP phones to enterprise and small to midsize customers. The Cisco Unied IP Conference Station 7936 combines state-of-the-art speakerphone conferencing technologies with award-winning Cisco voice communication technologies. The net result is a conference room phone that offers superior voice and microphone quality, with simplied wiring and administrative cost benets. A full-featured, IP-based, hands-free conference station, the new Cisco Unied IP Conference Station 7936 is designed for use on desktops, conference rooms, and in executive suites. The Cisco Unied IP Conference Station 7936 offers improvements over the existing Cisco Unied IP Conference Station 7935 with external microphone ports, optional external microphone kit, newly
Figure 1 Cisco Unied IP Conference Station 7936
audio-tuned speaker grill, and a new backlit liquid crystal display (LCD) display. The optional microphone kit includes two microphones with six-foot cords. This places microphones across a 12-foot area, effectively expanding a suggested conference room size of 20 feet by 30 feet. The new backlit LCD display improves visibility in low light conditions. The display font size is also adjustable for improved distant viewing. The Cisco Unied IP Conference Station 7936 easily joins a Cisco Catalyst 10/100 Ethernet switch port with a Cisco RJ-45 cable connection, and congures itself to the IP network via the Dynamic Host Control Protocol (DHCP). The Cisco Unied IP Conference Station 7936 offers exceptional voice qualityvirtually eliminating echoes, reverberations, and truncated words to help deliver a more natural conversation. It features superb sound quality with a digitally tuned speaker and three microphones that minimize background noise, allowing conference participants to move around the room while speaking. Connecting two optional extension microphones to the base unit enables both voice coverage for larger rooms and enhanced speaker volume output.
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In addition to the regular telephony keypad, the Cisco Unied IP Conference Station 7936 provides three soft keys and menu navigation keys that guide a user through call features and functions. The Cisco Unied IP Conference Station 7936 also features a pixel-based LCD display, which exhibits the date and time, calling party name, calling party number, digits dialed, and feature and line status. Cisco Unified IP Conference Station 7936 Features The Cisco Unied IP Conference Station 7936 provides the following: Standard business telephony featuresIncludes call hold, call transfer, call release, mute, conference (ad-hoc and meet-me conferencing, park, and pick up. Feature updatesFacilitates Cisco Unied CallManager software upgrades along with advances in system capabilities. Full-duplex operationPermits natural, two-way conversations without clipping or distortion; the system automatically adapts to changes in the acoustic conditions of the room using state-of-the-art acoustic technology. Integrated keypadEliminates the need to receive and place calls on a separate telephone. 360-degree room coverageA powerful, digitally-tuned custom speaker and three sensitive microphones provide uniform coverage of small-to-midsize conference rooms or ofces. Single cable designReduces clutter on the tabletop by combining a single cable from the power interface module (PIM) cable with network and power. Simple to installCongures easily with Cisco Unied CallManager. Freedom from special end-user trainingWorks like a regular telephone. Dynamic Host Conguration Protocol (DHCP) for auto address conguration to the IP network Cisco Discovery Protocol for Cisco Unied IP Conference Station 7936 to Cisco Catalyst switch port discoveryProvides powerful protocol for E911 services, phone tracking, and asset/theft management. Auto conguration of phone number, software images, and personalized settingsSimplies installation, reconguration, and future feature enhancements such as Web browsing capabilities. The Cisco Unied IP Conference Station 7936 uses a single 10/100BaseTx Ethernet LAN connection to the network via a RJ-45 cable interface. The Cisco Unied IP Conference Station 7936 also features: Convenient volume control buttons Five user-adjustable ring tones G.711 (A-law and -Law) and G.729a audio compression IP address assignment DHCP client or statically congured Comfort noise generation and voice activity detection Web and LCD-based conguration Local 20 entry directory This product also features settings for: Display contrast Ring type Network conguration Call status

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Cisco Unified IP Conference Station 7936 Specifications Audio bandwidth: 300 to 3500 Hz RMC: Speaker volume: 86.5 dB peak volume at 0.5 meters Recommended room conditions: Closed ofces and conference rooms up to 20 feet by 30 feet in dimension without major glass or ceramic surfaces and with normal background air-conditioning noise. (Signicant echoes need to be less than one-eighth of a second in duration.) Firmware updates: Download from Cisco Unied CallManager Dimensions: 12.5 x 12 x 2.25 in. (31.5 x 30.2 x 5.7 cm) (H x W x D) Phone weight: 1.75 lb (0.8 kg) Covering: Acrylonitrile butadiene styerene (ABS) plastic in textured Cisco gray color Power interface: PIM provides power interface and network connection A universal power supply is included with the Cisco Unied IP Conference Station 7936; however, the Cisco Unied IP Conference Station 7936 requires one of the following country cords: CP-PWR-CORD-NA (North America) CP-PWR-CORD-CE (Central Europe) CP-PWR-CORD-UK (United Kingdom) CP-PWR-CORD-AU (Australia) CP-PWR-CORD-JP (Japan) CP-PWR-CORD-AP (Asia Pacic) CP-PWR-CORD-AR (Argentina) CP-PWR-CORD-SW (Sweden) Temperature Operating temperature: 32 to 104 F (0 to 40 C) Relative humidity: 20 percent to 85 percent (non-condensing) Storage temperature: -22 to 131 F (-30 to 55 C) Regulatory Compliance

Safety

UL1950 CSA C22.2, No. 950 EN60950 IEC60950 AS/NZS3260
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FCC (47 CFR Part 15) Class B ICES-003 Class B EN55022 Class B CISPR22 Class B AS/NZS 3548 Class VCCI Class B EN55024 Service and Support Cisco Unied IP Communications support solutions help to ensure customer success by delivering a suite of proactive services. The award-winning Cisco internetworking service and support offerings provide presales network audit planning, design consulting, network implementation, operational support, and network optimization. Cisco interactive knowledge-transfer solutions enhance customer success by taking advantage of Cisco expertise and United IP products, customers can condently deploy Cisco Uniied Communications networks utilizing Cisco expertise, experience, and resources. Ordering Information
Part Number CP-7936 SW-CCM-7936-UL Description Includes Cisco Unied IP Conference Station 7936 and CP-7936-PWR-CS-KIT Station user license. Required, one per Cisco Unied IP Conference Station 7936 unit Two (2) optional outboard microphones for use with Cisco Unied IP Conference Station 7936 Replacement power kit. Includes power cube, PIM, and cables. This power kit also ts the Cisco Unied IP Conference Station 7935. Note: Country-specic power cord not included Country-specic power cord for North America Country-specic power cord for Central Europe Country-specic power cord for United Kingdom Country-specic power cord for Japan Country-specic power cord for Asia Pacic Country-specic power cord for Australia Country-specic power cord for Argentina Country-specic power cord for Sweden

CP-7936-MIC-KIT=

CP-7936-PWR-KIT=
CP-PWR-CORD-NA= CP-PWR-CORD-CE= CP-PWR-CORD-UK= CP-PWR-CORD-JP= CP-PWR-CORD-AP= CP-PWR-CORD-AU= CP-PWR-CORD-AR= CP-PWR-CORD-SW=
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Warranty The Cisco Unied IP Conference Station 7936 includes a standard one-year Cisco warranty. It is recommended that the user purchase a Cisco SMARTnet optional service agreement for all models of Cisco Unied IP Phones to facilitate optimum support in the unlikely event of unit failure. For More Information on Cisco Products U.S. and Canada: 800 553-NETS (6387) Europe: Australia: 4107 Other: 408 526-7209 http://www.cisco.com
Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA www.cisco.com Tel: 408 526-553-NETS (6387) Fax: 408 526-4100
European Headquarters Cisco Systems International BV Haarlerbergpark Haarlerbergweg 13-CH Amsterdam The Netherlands www-europe.cisco.com Tel: 1000 Fax: 1100
Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA www.cisco.com Tel: 408 526-7660 Fax: 408 527-0883
Asia Pacic Headquarters Cisco Systems, Inc. Capital Tower 168 Robinson Road #22-01 to #29-01 Singapore 068912 www.cisco.com Tel: +7777 Fax: +7799
Cisco Systems has more than 200 ofces in the following countries and regions. Addresses, phone numbers, and fax numbers are listed on the
C i s c o We b s i t e a t w w w. c i s c o. c o m / g o / o f f i c e s
Argentina Australia Austria Belgium Brazil Bulgaria Canada Chile China PRC Colombia Costa Rica Croatia Czech Republic Denmark Dubai, UAE Finland France Germany Greece Hong Kong SAR Hungary India Indonesia Ireland Israel Italy Japan Korea Luxembourg Malaysia Mexico The Netherlands New Zealand Norway Peru Philippines Poland Portugal Puerto Rico Romania Russia Saudi Arabia Scotland Singapore Slovakia Slovenia South Africa Spain Sweden S w i t z e r l a n d Ta i w a n T h a i l a n d Tu r key U k r a i n e U n i t e d K i n g d o m U n i t e d S t a t e s Ve n e z u e l a Vi e t n a m Z i m b a b w e
All contents are Copyright 19922004 Cisco Systems, Inc. All rights reserved. Cisco, Cisco Systems, the Cisco Systems logo, Catalyst, and SMARTnet are registered trademarks or trademarks ofCisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries. All other trademarks mentioned in this document or Web site are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0304R) ETMG 203246CM 02.04

Phone Guide

Cisco Unified IP Conference Station 7936

License and Warranty

9 Getting Started Installation Features and Functions Cisco Unified IP Conference Station 7936 Web Interface Using the Cisco Unified IP Conference Station 7936 General Troubleshooting Information Obtaining Documentation Documentation Feedback Obtaining Technical Assistance
10 Obtaining Additional Publications and Information 11 Cisco One-Year Limited Hardware Warranty Terms

1 Getting Started

This guide helps you quickly set up and use the Cisco Unified IP Conference Station 7936 (Cisco model number CP-7936). The IP Conference Station requires Cisco Unified CallManager, and your system administrator must prepare the network for the IP Conference Station. Verify with your system administrator that the network is ready for the IP Conference Station. Be sure to read Release Notes for Cisco Unified IP Conference Station 7936 and both the Package Contents section on page 2 and the Safety Notices section on page 3 before you begin to set up and use the IP Conference Station. If your IP Conference Station is already set up, skip to the Features and Functions section on page 17.

Introduction

The Cisco Unified IP Conference Station 7936 is an IP-based, hands-free conference room station that uses Voice over IP (VoIP) technology. The IP Conference Station replaces a traditional analog conferencing unit by providing business conferencing featuressuch as Call Hold, Call Resume, Call Transfer, Call Release, Call Pickup, Group Pickup, Redial, Mute, and Conferenceover an IP network. The Cisco Unified IP Conference Station 7936 features two outboard microphone jacks to enable the use of optional, external microphones. Along with its enhanced speaker design, the IP Conference Station is ideal for use in larger-sized conference rooms to facilitate conference calling. The Cisco Unified IP Conference Station 7936 can also be ordered without external microphones for use in smaller offices and conference rooms.

Package Contents

Review the following list to be sure that you have received all of the necessary items to install the Cisco Unified IP Conference Station 7936. One Cisco Unified IP Conference Station 7936 One 6-foot CAT 5 Cable One 25-foot CAT 5 Cable One Power Interface Module (PIM) One Power Supply Unit (a country-specific power cord must be ordered separately) Optional External Microphone Kit (with two external microphones), ordered separately One Regulatory Compliance and Safety Information Guide

Safety Notices

These are the safety considerations for using the IP Conference Station. Read these notices before you install or use the IP Conference Station.
Statement 1071Warning Definition
Warning IMPORTANT SAFETY INSTRUCTIONS This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device. Statement 1071 SAVE THESE INSTRUCTIONS

Waarschuwing

BELANGRIJKE VEILIGHEIDSINSTRUCTIES Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van de standaard praktijken om ongelukken te voorkomen. Gebruik het nummer van de verklaring onderaan de waarschuwing als u een vertaling van de waarschuwing die bij het apparaat wordt geleverd, wilt raadplegen. BEWAAR DEZE INSTRUCTIES

Varoitus

TRKEIT TURVALLISUUSOHJEITA Tm varoitusmerkki merkitsee vaaraa. Tilanne voi aiheuttaa ruumiillisia vammoja. Ennen kuin ksittelet laitteistoa, huomioi shkpiirien ksittelemiseen liittyvt riskit ja tutustu onnettomuuksien yleisiin ehkisytapoihin. Turvallisuusvaroitusten knnkset lytyvt laitteen mukana toimitettujen knnettyjen turvallisuusvaroitusten joukosta varoitusten lopussa nkyvien lausuntonumeroiden avulla. SILYT NM OHJEET

Attention

IMPORTANTES INFORMATIONS DE SCURIT Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant entraner des blessures ou des dommages corporels. Avant de travailler sur un quipement, soyez conscient des dangers lis aux circuits lectriques et familiarisez-vous avec les procdures couramment utilises pour viter les accidents. Pour prendre connaissance des traductions des avertissements figurant dans les consignes de scurit traduites qui accompagnent cet appareil, rfrez-vous au numro de l'instruction situ la fin de chaque avertissement. CONSERVEZ CES INFORMATIONS

Varning!

VIKTIGA SKERHETSANVISNINGAR Denna varningssignal signalerar fara. Du befinner dig i en situation som kan leda till personskada. Innan du utfr arbete p ngon utrustning mste du vara medveten om farorna med elkretsar och knna till vanliga frfaranden fr att frebygga olyckor. Anvnd det nummer som finns i slutet av varje varning fr att hitta dess versttning i de versatta skerhetsvarningar som medfljer denna anordning. SPARA DESSA ANVISNINGAR
Statement 1007TN and IT Power Systems
Warning This equipment has been designed for connection to TN and IT power systems. Statement 1007 Deze apparatuur is ontworpen voor verbindingen met TN en IT energiesystemen. Tm laitteisto on suunniteltu yhdistettvksi TN- ja IT-shkvoimajrjestelmiin. Ce matriel a t conu pour tre connect des systmes d'alimentation TN et IT. Dieses Gert ist so konstruiert, da es an TN- und IT-Stromsysteme angeschlossen werden kann.
Questa apparecchiatura stata progettata per collegamenti a sistemi di alimentazione TN e IT. Dette utstyret er utformet for kunne kobles til TN- og IT-strmsystemer. Este equipamento foi criado para ligaes a sistemas de corrente TN e IT. Este equipo se ha diseado para ser conectado a sistemas de alimentacin tipo TN o IT. Denna utrustning har konstruerats fr anslutning till elkraftssystem av TN- och IT-typ.
Advarsel Aviso Advertencia!

Warning

Read the installation instructions before you connect the system to its power source.
Only trained and qualified personnel should be allowed to install, replace, or service this equipment.
Ultimate disposal of this product should be handled according to all national laws and regulations.
Do not work on the system or connect or disconnect cables during periods of lightning activity.
To avoid electric shock, do not connect safety extra low voltage (SELV) circuits to telephone network voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some LAN and WAN ports both use RJ-45 connectors. Use caution when connecting cables.
This product relies on the building's installation for short-circuit (overcurrent) protection. Ensure that a fuse or circuit breaker no larger than 120 VAC, 15 A U.S. (240 VAC, 10 A international) is used on the phase conductors (all current-carrying conductors).

2 Installation

This section provides basic installation instructions and information about obtaining optimal performance with the Cisco Unified IP Conference Station 7936.
Be sure to review the Package Contents section on page 2 and the Safety Notices section on page 3. Also read the Regulatory Compliance and Safety Information for the Cisco Unified IP Phone 7900 Series, along with the Release Notes for Cisco Unified IP Conference Station 7936. See the Related Documentation section on page 17 for a list of relevant documentation.

Before You Begin

To ensure a successful installation, verify with your system administrator that the network is ready for the IP Conference Station and that Cisco Unified CallManager is installed and configured for the IP Conference Station.
Installing and Connecting the IP Conference Station to the Network
Refer to Figure 1 on page 12 and Figure 2 on page 13 when you are installing the IP Conference Station. Figure 1 shows the various components and power and cable connections used on the Cisco Unified IP Conference Station 7936. Figure 2 shows the optional, external microphones and their connection to the external microphone jacks on the bottom of the Cisco Unified IP Conference Station 7936. Daisy-chaining Cisco Unified IP Conference Stations to other Cisco Unified IP Phones is not a supported configuration and will not work.

Figure 1

Cisco Unified IP Conference Station 7936Components and Connections

Foot pad

Power outlet in the wall Power supply power cord PIM LAN connection
RJ-45 port on the bottom of the IP Conference Station Free end of the 25-foot CAT 5 cable LAN connection on PIM 25-foot CAT 5 cable connection on PIM
Power supply unit power cord 8
10 DC adapter port on PIM for power supply unit

Figure 2

External Microphone Connections on the Cisco Unified IP Conference Station 7936
Connect one end of the external microphone cable to the jack on the underside of the external microphone.
Connect the other end of the external microphone cable to the external microphone jack on the underside of the IP Conference Station 7936.
Perform these steps to install and connect the IP Conference Station to the network. Step 1 Step 2 Step 3 Place the IP Conference Station on a flat surface, for example, a conference room table or desktop. Connect one end of the 6-foot CAT 5 cable to your data network port and connect the other end to the network (LAN) port on the PIM. Connect the free end of the 25-foot CAT 5 cable to the RJ-45 port on the bottom of the IP Conference Station. (The cable is preplugged into the PIM.)

Conference Room Setup Examples
See Figure 3 on page 16 for examples of proper placement of the IP Conference Station 7936 base and external microphones in different conference room configurations.
Figure 3 Cisco Unified IP Conference Station 7936 Base and External Microphone Placement

105064

Where to Go for Help
If you require additional information or assistance with the IP Conference Station, contact your system administrator. For technical assistance information, see the Obtaining Technical Assistance section on page 42.

Related Documentation

In addition to this Cisco Unified IP Conference Station 7936 Phone Guide, you can reference the following publications, which are available online at the URL listed below: Cisco Unified IP Conference Station 7936 Administration Guide Guidelines for Using External Microphones with the Cisco Unified IP Conference Station 7936 Release Notes for Cisco Unified IP Conference Station 7936 Regulatory Compliance and Safety Information for the Cisco Unified IP Phone 7900 Series (included with your IP Conference Station, and available online) These publications are available on the web at the following URL: http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/english/ipp7936/index.htm For more documentation information, see the Obtaining Documentation section on page 40.

3 Features and Functions

This section describes the features and functions of the Cisco Unified IP Conference Station 7936.
Features of the Cisco Unified IP Conference Station 7936
The IP Conference Station provides business audio conferencing features and functions, as described in the Introduction section on page 2.
See Figure 4 on page 18 and its supporting table for an illustration and an explanation of the features and functions of the Cisco Unified IP Conference Station 7936.

Figure 4

Cisco Unified IP Conference Station 7936Features and Functions
Provide call status indicators. Call State OffAll LEDs off. Powering OnRed LEDs on. ReadyAll LEDs off. Dial Tone OnGreen LEDs on. DialingGreen LEDs blinking. ConnectedGreen LEDs on. MuteRed LEDs blinking. HoldRed LEDs on. Incoming CallGreen LEDs blink with ring. Ringing/ConnectingGreen LEDs blinking.

LCD screen

Provides a status indicator that reads Press the Phone Key to get a dial tone when the IP Conference Station is online and fully operational. In the resting display, the LCD screen shows the date and time, IP address, and local phone number assigned to the IP Conference Station. It also displays the IP Conference Station system status, including configuration and all administrative settings. The LCD screen is backlit. Allow you to scroll through the menus or through an open list in the LCD screen.

Scroll buttons

Select button
Selects a menu option or list item that is highlighted.

Softkeys

AnswerPicks up the current call. CFwdAllRedirects all of your incoming calls to another number. ConfrnAdds a party to a conference call. Corp DirLets you search a corporate directory for a number to call. EndCallEnds a call and returns to the resting display or to the active call list. GPickUpLets you pick up a call within your group or another group. HoldPuts the active call on hold. PickUpLets you pick up a call within your group. Ph BookOpens the phone book. NewCallLets you dial a new number. ResumeReturns to the selected call on hold. TransferTransfers the current call.

Volume buttons

Increase or decrease the volume of the call, speaker, ringer, or dial tone, depending on which sound is currently active.

Mute button

Turns call muting on or off.

Keypad Redial button

Allows you to dial phone numbers, add or edit phone book entries, and enter other input depending on the menu selected. Automatically redials the last dialed number.

Phone button

Allows you to get dial tone, answer an incoming call, and hang up a call.

Exit button

Returns to the resting LCD screen from a menu, a list, or the phone book.

Menu button

Opens and closes the main menu on the IP Conference Station. The main menu includes the following selections: Call FunctionsOpens the call function options, including Meet-me, Park, Pick-up, Group Pick-up, Transfer, Remove Last Participant and Join. Phone BookOpens the phone book. SettingsOpens the Settings options, including Contrast, Language, Ringer, Time Format, and Date Format. Admin SetupOpens Admin Setup (requires administrator password).
4 Cisco Unified IP Conference Station 7936 Web Interface
This section describes the web interface for the Cisco Unified IP Conference Station 7936.
Description of the Web Interface
Some of the features and functions of the IP Conference Station can be configured through the Cisco Unified IP Conference Station 7936 web interface. The IP Conference Station web interface appears in your web browser as a tri-pane window. The browser menu and toolbar appear at the top of the window, the Table of Contents links appear in the left navigation pane, and the linked information and configuration fields appear in the right pane. A banner also appears in the top right corner of the right pane and remains persistent through all the pages in the web interface. The banner information includes software version, protocol type, boot load ID, application load ID, IP address, MAC address, and local number. The content of the web interface is different for administrators and end users. Both the administrator and end-user views require login passwords. If you are an administrator, refer to the Cisco Unified IP Conference Station 7936 Administration Guide for information on administrator settings available in the web interface.

Using the Web Interface

Perform these steps to access the IP Conference Station web interface. Step 1 Step 2 Open your web browser. In the address field, enter the IP address of the specific IP Conference Station that you want to configure.
http://<IP address of the IP Conference Station>:<HTTP Port Number>
where HTTP Port Number is the number assigned by your system administrator. If this number is not assigned, you do not need to enter it. Contact your system administrator if you have difficulty opening the web interface. The initial Login page on the web interface appears. Step 3 In the password field, enter the end-user password and click Login. The default end-user password is 7936. If you do not know the password, contact your system administrator.

Step 4

To log off, click User Logout.

End-User Settings

The end-user settings include the following web pages: Phone Book Sounds Time & Date Diagnostics Password Change All the web pages include online help information through the i icon. Each page is described in the sections that follow.

Phone Book

The Phone Book web page lets you quickly add, delete, and edit entries. You can view entries by alphabetical sequence or by phone number. You can also dial numbers from the phone book.
Using the Phone Book Web Page Click Phone Book in the navigation pane.
To view the entries by alphabetic sequence, click one of the letter combinations. For example to view entries beginning with the letter D, click DEF. To view the entries by phone number, click Dial Numbers only. To place a call, select an entry and click Dial.

Adding an Entry

Step 1 Step 2 Step 3 Click the Add button. Enter the phone number, last name and first name, and company name. The phone number and last name are required entries. Click Add New Entry. Repeat these steps to add other entries to the phone book.

Deleting an Entry

Step 1 Step 2 Step 3 Select an entry. Click the Delete button. Confirm the deletion by clicking the Delete button again.

A backlight illuminates the LCD screen on the IP Conference Station 7936. This backlight is turned on whenever a key is pressed. The backlight is turned off when the IP Conference Station 7936 is not used or when a call exceeds one minute. If a second call is received when a call is in progress and the backlight is turned off, the light will be turned back on. The IP Conference Station 7936 includes three context-sensitive keys, a menu access and exit key, and scroll and select keys. The following functions are accessible via these keys: Call interface Configuration interface Additional call functions (functions that are not accessible through the softkeys) Phone book access (a local phone book is available to store up to 20 numbers)

User Options

The following user options are available by using the LCD menu.

LCD Menu Item

Description
Call FunctionsAccess these features as follows: Call Functions provides access to calling features that are not available from the softkeys, such as 1. Press the Menu button. Meet-me, Park, Pick-up, Group Pick-up, 2. Press the Up or Down scroll button to select Transfer, Remove Last Participant and Join.

Call Functions.

3. Press the Select button. Phone BookAccess the phone book by following the procedure above and selecting Phone Book, or press the Ph Book softkey from the phones resting display menu. SettingsAccess the user-modifiable settings by following the procedure above and selecting Settings. Access to the phone book enables you to enter new phone book entries and to place calls from phone book entries that you have made. The phone book holds up to 20 entries. The user-modifiable settings include LCD contrast, ringer, time format, and date format.
Configuration options are also accessible through the Cisco Unified IP Conference Station 7936 web interface. See the Cisco Unified IP Conference Station 7936 Web Interface section on page 21. The following section provides step-by step instructions for using the features and functions of the Cisco Unified IP Conference Station 7936.

Basic Features

Placing a Call
Step 1 Step 2 Press the Phone button. Dial the number.
Answering a Call Press the Phone button or the Answer softkey.
The active call appears in the active call list in the LCD screen.
Ending a Call Press the Phone button or the End Call softkey. Placing a Call on Hold
Step 1 While on a call, press the Hold softkey. The held call appears in the active call list in the LCD screen. To place another call, press the New Call softkey and then dial the number. Step 2 Step 3 To return to the call-on-hold, press the Resume softkey. If multiple calls on are on hold, press the Up or Down scroll button to select a call in the active call list and then press the Resume softkey.
Redialing a Call Press the Redial button to dial the last number called.

Muting a Call

Step 1 Step 2 While on a call, press the Mute button. The LEDs blink red, and a Mute icon appears in the LCD screen display. To turn off Mute, press the Mute button again. You can also mute a call by pressing the Mute button on one of the external microphones, if installed.

Conference Calls

Placing a Conference call
Step 1 Step 2 Step 3 Step 4 Step 5 Press the Phone button. Dial the number of the first party that you want to add to the conference call. After the party answers, press the Confrn softkey to obtain a new line. The other party is automatically placed on hold. Dial the number of the next party that you want to add to the conference call. When the party answers, press the Confrn softkey again to add the party to the conference call. Repeat Steps 3 through 5 to keep adding parties to a conference call. You can also add parties to a conference call by using the phone book.
Ending a Conference Call Press the Phone button.

Meet-me

The IP Conference Station supports Meet-me conferences. A Meet-me conference allows other callers to dial into the conference call by using a special conference number that is configured by the system administrator. Contact your system administrator to obtain the number for a Meet-me conference.
Establishing a Meet-me Conference
Step 1 Step 2 Step 3 Step 4 Step 5 Press the Phone button. Press the Menu button. Select Call Functions and then select Meet-me. Dial the Meet-me conference number. Follow the voice instructions to establish the Meet-me conference.
Joining a Meet-me Conference Dial the Meet-me conference number provided by the Meet-me conference coordinator.
You are connected to the conference after the conference initiator has established the conference.

To return to the call-on-hold, press the Resume softkey. If multiple calls on are on hold, press the Up or Down scroll button to select a call in the active call list, and then press the Resume softkey. A maximum of two calls are supported.

Call Park

The IP Conference Station allows you to store or park a call at a specified number and then use another phone in the Cisco Unified CallManager system (for example, a phone in another office or in a conference room) to retrieve the call. Call park numbers are configured by the system administrator.

Parking a Call

Step 1 Step 2 Step 3 Step 4 During an active call, press the Menu button. Select Call Functions and press the Select button. Select Park, and then press the Select button. The display shows the number to which the call is parked. Make a note of the call park number. The call is now parked at that number, allowing you to retrieve it from another phone. You have a limited amount of time to retrieve the parked call before it reverts to ringing at its original destination. Contact your system administrator for the time limit information. Step 5 To retrieve the parked call from another phone in the Cisco Unified CallManager system, dial the call park number at which the call was parked.

Call Pickup

The IP Conference Station allows you to answer a call that comes in on a telephone extension other than on your IP Conference Station. When you hear an incoming call ringing on another phone, you can redirect the call to your IP Conference Station by using the call pickup feature.
There are two types of call pickup features available on the IP Conference Station: Call PickupPicks up incoming calls within your own group. The appropriate call pickup group number is dialed automatically when you choose this feature. Group PickupPicks up incoming calls within your own group or within other groups. You must dial the appropriate call pickup group number when using this feature. These features are available only if your system administrator configured your IP Conference Station to support them. The IP Conference Station does not support these features by default.
Picking Up Calls Within Your Group Call pickup allows you to pick up incoming calls within your own group. When you activate call pickup, it automatically dials the call pickup group number associated with the IP Conference Station. If there is a call that is coming in on another telephone number in that same group, the call immediately begins ringing on the IP Conference Station. If there is more than one incoming call in the pickup group, you receive the first unanswered call. If there is no unanswered call in the group when you activate call pickup, then the IP Conference Station is available to receive the next call.

Note Step 4

6 General Troubleshooting Information
This section provides general troubleshooting information for the Cisco Unified IP Conference Station 7936. Refer to the following table for assistance if you are encountering difficulties.

Problem

No dial tone

Resolution

Check that all connections are tight and in place. Make sure that all connections are correct. See the Installing and Connecting the IP Conference Station to the Network section on page 11.
IP Conference Station does not ring
Check that the ringer setting is not Ringer Off. Check the volume level. Make sure that the IP Conference Station is communicating with the Cisco Unified CallManager.
No display on the LCD screen LCD screen display issues
Check to make sure that there is power. Make sure that the power supply is plugged in. If you see beat frequencies (scan lines) in the LCD screen when you are using certain types of older fluorescent lights in your building, move the IP Conference Station away from the lights, or replace the lights. This should resolve the problem.

DTMF delay

Press the keys slowly. If you press keys too quickly while you are on a call that requires keypad input, some of the keys might not be recognized. The IP Conference Station resets when it loses contact with the Cisco Unified CallManager software. The following status message appears in the LCD screen if the IP Conference Station loses contact with Cisco Unified CallManager:

Registering

IP Conference Station resetting
The IP Conference Station resets when it loses contact with the network. The following status message appears in the LCD screen if the IP Conference Station loses contact with the network:

Configuring IP

These lost connections can be due to any network connectivity disruption, including cable breaks, switch outages, and switch reboots.
You can manually restart the IP Conference Station by pressing **#** on the phones keypad while the phone is in resting mode and two levels of menu screens. For example, you could use this keypad command from the Main menu (first level) or from the Admin Setup menu (second level).

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Duration of Hardware Warranty One (1) Year Replacement, Repair, or Refund Policy for Hardware Cisco or its service center will use commercially reasonable efforts to ship a replacement part within ten (10) working days after receipt of a Return Materials Authorization (RMA) request. Actual delivery times can vary, depending on the customer location.
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The following information is for FCC compliance of Class B devices: The equipment described in this manual generates and may radiate radio-frequency energy. If it is not installed in accordance with Ciscos installation instructions, it may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in part 15 of the FCC rules. These specifications are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. Modifying the equipment without Ciscos written authorization may result in the equipment no longer complying with FCC requirements for Class A or Class B digital devices. In that event, your right to use the equipment may be limited by FCC regulations, and you may be required to correct any interference to radio or television communications at your own expense. You can determine whether your equipment is causing interference by turning it off. If the interference stops, it was probably caused by the Cisco equipment or one of its peripheral devices. If the equipment causes interference to radio or television reception, try to correct the interference by using one or more of the following measures: Turn the television or radio antenna until the interference stops. Move the equipment to one side or the other of the television or radio. Move the equipment farther away from the television or radio. Plug the equipment into an outlet that is on a different circuit from the television or radio. (That is, make certain the equipment and the television or radio are on circuits controlled by different circuit breakers or fuses.) Modifications to this product not authorized by Cisco Systems, Inc. could void the FCC approval and negate your authority to operate the product. The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCBs public domain version of the UNIX operating system. All rights reserved. Copyright 1981, Regents of the University of California. NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED AS IS WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

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