Note: If you cannot power off the computer normally, press and hold the power switch for more than four seconds to shut down the computer. If you turn off the computer and want to turn it on again, wait at least two seconds before powering up.
Taking care of your computer
Your computer will serve you well if you take care of it.
Do not expose the computer to direct sunlight. Do not place it near sources of heat, such as a radiator. Do not expose the computer to temperatures below 0 C (32 F) or above 50 C (122 F). Do not subject the computer to magnetic fields. Do not expose the computer to rain or moisture. Do not spill water or any liquid on the computer. Do not subject the computer to heavy shock or vibration. Do not expose the computer to dust or dirt. Never place objects on top of the computer. Do not slam the computer display when you close it. Never place the computer on uneven surfaces.
Taking care of your AC adaptor
Here are some ways to take care of your AC adaptor:
Do not connect the adaptor to any other device. Do not step on the power cord or place heavy objects on top of it. Carefully route the power cord and any cables away from foot traffic. When unplugging the power cord, do not pull on the cord itself but pull on the plug.
The total ampere ratings of the equipment plugged in should not exceed the ampere rating of the cord if you are using an extension cord. Also, the total current rating of all equipment plugged into a single wall outlet should not exceed the fuse rating.
Taking care of your battery pack
Here are some ways to take care of your battery pack:
Use only batteries of the same kind as replacements. Turn the power off before removing or replacing batteries. Do not tamper with batteries. Keep them away from children. Dispose of used batteries according to local regulations. Recycle if possible.

Cleaning and servicing

When cleaning the computer, follow these steps: 3 Turn off the computer and remove the battery pack. Disconnect the AC adaptor. Use a soft, moist cloth. Do not use liquid or aerosol cleaners. the computer has been dropped or the body has been damaged; the computer does not operate normally
If either of the following occurs:
please refer to "Frequently asked questions" on page 21.

Caution

Changes or modifications not expressly approved by the manufacturer could void the user's authority, which is granted by the Federal Communications Commission, to operate this computer.

Operation conditions

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. Users are requested to follow the RF safety instructions for wireless option devices that are included in the user's manual of each RF option device. An improper installation or unauthorized use may cause harmful interference to radio communications. Also, any tampering of the internal antenna will void the FCC certification and your warranty. To prevent radio interference to the licensed service, this device is intended to be operated indoors, and installation outdoors is subject to licensing. For more information about our products, services, and support information, please visit our website: http://global.acer.com.

Display and graphics

7 Dimensions and weight 326 (W) x 272 (D) x 36.5/39 (H) mm, (12.83 x 10.7 x 1.4/1.53 inches) 2.89 kg (6.4 lbs.) with DVD/CD-RW combo drive module and 8-cell battery ACPI 2.0 power management standard: supports Standby and Hibernation power-saving modes 65 W 8-cell (4400 mAH) Li-ion battery pack 5-hour battery life 2.5-hour rapid charge, 3.5-hour charge-in-use 3-pin 65 W AC adaptor 84-/85-key Acer FineTouch keyboard Touchpad with 4-way integrated scroll button Four easy-launch buttons Five tablet-mode buttons Electromagnetic Resonance (EMR) pen with eraser Realtek ALC655 Codec audio system with built-in speakers and microphone Sound Blaster Pro and MS-Sound compatible Communication Modem: 56K ITU V.92 with PTT approval; Wake-on-Ring ready LAN: gigabit Ethernet; Wake-on-LAN ready WLAN: Intel PRO/Wireless 2200BG network connection (dual-band 802.11b/g) Wi-Fi CERTIFIED solution, supporting Acer SignalUp wireless technology WPAN: integrated Bluetooth I/O interface 124-pin Acer ezDock connector Three USB 2.0 ports IEEE 1394 port External display (VGA) port S-video/TV-out port 4-in-1 card reader (MS/MS PRO/MMC/SD) Type II PC Card slot Infrared (FIR) port Ethernet (RJ-45) port Modem (RJ-11) port Microphone/line-in jack Headphones/speaker/line-out port DC-in jack for AC adaptor Kensington lock slot BIOS user and supervisor passwords

Power subsystem

Input devices

Security

8 Software Acer eManager (ePowerManagement/eNetManagement/ ePresentation/eRecovery/eSettings.) Acer Soft Button Acer Launch Manager Microsoft Experience Tablet PC Microsoft Reader Adobe Reader Acer System Recovery CD Norton AntiVirus CyberLink PowerDVD NTI CD-Maker Options and accessories Acer ezDock Acer MediaBay DVD-Super Multi double layer drive module Acer MediaBay 60/80/100 GB 2nd hard disk drive module Acer MediaBay 40 W 6-cell (3600 mAH) Li-ion 2nd battery pack 256/512 MB or 1 GB DDR2 400/533 MHz soDIMM modules External USB floppy disk drive Environment Temperature: Operating: 5 C to 35 C Non-operating: -20 C to 65 C Humidity (non-condensing): Operating: 20% to 80% Non-operating: 20% to 80% Mobile PC 2001 ACPI 2.0 DMI 2.0 LDCM 6.0 PC2002 ENERGY STAR Wi-Fi Cisco Compatible Extensions (CCX) Warranty One-year International Travelers Warranty (ITW)

System compliance

Note: The specifications listed above are for reference only. The exact configuration of your PC depends on the model purchased.

Indicators

The computer has 8 easy-to-read status indicators on the upper-right above the keyboard, and 4 on the front panel.
The power, battery, and wireless communication status indicators are visible even when the LCD display is closed. Icon Function Wireless LAN Bluetooth Power Sleep Media activity Battery Caps Lock Num Lock Description Indicates the status of wireless LAN communication. Indicates the status of Bluetooth communication. Lights up when the computer is on. Indicates PC is in Sleep or Hibernation mode. Indicates when the hard disk or optical drive is active. Lights up when the battery is being charged. Lights up when Caps Lock is activated. Lights up when Num Lock is activated.
1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows green when in AC mode.

Launch keys

Located at the upper-right, above the keyboard are four buttons. These buttons are called launch keys. They are: mail, Web browser, Acer Empowering Key " " and one user-programmable button.
Press " " to run the Acer eManager. Please see "Acer eManager" on page 19. The mail and Web buttons are pre-set to email and Internet programs, but can be reset by users. To set the Web browser, mail and programmable keys, run the Acer Launch Manager. See "Launch Manager" on page 20.
Launch key Bluetooth Wireless LAN
Default application Activate Bluetooth communication Activate wireless LAN communication Acer eManager (user-programmable)

Mail Web browser

User-programmable Email application (user-programmable) Internet browser (user-programmable)

Touchpad

The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger across the surface of the touchpad. The central location on the palmrest provides optimum comfort and support.
The following items show you how to use the touchpad:
Move your finger across the touchpad (2) to move the cursor. Press the left (1) and right (4) buttons located beneath the touchpad to perform selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchpad is the same as clicking the left button. Use the 4-way scroll (3) button to scroll up or down and move left or right a page. This button mimics your cursor pressing on the right scroll bar of Windows applications.

<Shift> + <

Undoes the minimize all windows action. Application This key has the same effect as clicking the right mouse key button; it opens the application's context menu.

Hotkeys

The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness, volume output and the BIOS utility. To activate hotkeys, press and hold the <Fn> key before pressing the other key in the hotkey combination.
Hotkey <Fn> + <F1> <Fn> + <F2>
Function Hotkey help Acer eSettings
Description Displays help on hotkeys. Launches Acer eSettings in Acer eManager. See "Acer eManager" on page 19.

<Fn> + <F3>

Launches Acer ePowerManagement in Acer ePowerMana- Acer eManager. See "Acer eManager" on page 19. gement Sleep Display toggle Screen blank Touchpad toggle Speaker toggle Volume up Puts the computer in Sleep mode. Switches display output between the display screen, external monitor (if connected) and both. Turns the display screen backlight off to save power. Press any key to return. Turns the internal touchpad on and off. Turns the speakers on and off. Increases the sound volume.
<Fn> + <F4> <Fn> + <F5>
<Fn> + <F6> <Fn> + <F7> <Fn> + <F8> <Fn> + <> <Fn> + <> <Fn> + <> <Fn> + <>
Volume down Decreases the sound volume. Brightness up Increases the screen brightness. Brightness down Decreases the screen brightness.

Special keys

You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your keyboard. To type:

The Euro symbol

Open a text editor or word processor. Hold <Alt Gr> and then press the <5> key at the upper-center of the keyboard.
Note: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/typography/faq/faq12.htm for more information.

The US dollar sign

Open a text editor or word processor. Hold <Shift> and then press the <4> key at the upper-center of the keyboard.
Note: This function varies according to the language settings.
Ejecting the optical (CD or DVD) drive tray
To eject the optical drive tray when the computer is turned on, press the drive eject button.
When the power is off, you can eject the drive tray by using the emergency eject hole.

If it is lit, check the following:
Nothing appears on the screen.
The computer's power management system automatically blanks the screen to save power. Press any key to turn the display back on. If pressing a key does not turn the display back on, three things might be the cause:
The brightness level might be too low. Press <Fn> + <> (increase) to adjust the brightness level. The display device might be set to an external monitor. Press the display toggle hotkey <Fn> + <F5> to toggle the display back to the computer. If the Sleep indicator is lit, the computer is in Sleep mode. Press and release the power switch to resume.
Image is not full-screen.
Each computer display has a different native resolution depending on the screen. If you set the resolution lower than this native resoution, the screen expands to fill the computer display. Right-click on your Windows desktop and select Properties to bring up the "Display Properties" dialog box. Then click on the Settings tab to make sure that the resolution is set to the appropriate resolution. Resolutions lower than the specified resolution are not full-screen on the computer or on an external monitor.
No audio is heard from the computer.

Check the following:

The volume may be muted. In Windows, look at the volume control (speaker) icon on the taskbar. If it is crossed-out, click on the icon and deselect the Mute option. The volume level may be too low. In Windows, look at the volume control icon on the taskbar. You can also use the volume control buttons to adjust the volume. See "Hotkeys" on page 14 for more detail. If headphones, earphones or external speakers are connected to the lineout port on the computer, the internal speakers automatically turn off.
I want to eject the optical drive tray without turning on the power. I cannot eject the optical drive tray.
There is a mechanical eject hole on the optical drive. Simply insert the tip of a pen or paperclip and push to eject the tray.
The keyboard does not respond.
Try attaching an external keyboard to a USB 2.0 port on the computer. If it works, contact your dealer or an authorized service center as the internal keyboard cable may be loose.
The infrared port does not work.
Make sure that the infrared ports of the two devices are facing each other (+/- 15 degrees) a maximum of 1 meter apart. Make sure there is a clear path between the two infrared ports. Nothing should be blocking the ports. Make sure you have the appropriate software running on both devices (for file transfers) or you have the appropriate drivers (for printing to an infrared printer). During the POST, press <F2> to access the BIOS utility and verify that the infrared port is enabled. Make sure both devices are IrDA-compliant.

Before you call

Please have the following information available when you call Acer for online service, and please be at your computer when you call. With your support, we can reduce the amount of time a call takes and help solve your problems efficiently. If there are error messages or beeps reported by your computer, write them down as they appear on the screen (or the number and sequence in the case of beeps).
25 You are required to provide the following information: Name: _____________________________________________ Address: ___________________________________________ Telephone number: _________________________________ Machine and model type: ____________________________ Serial number: ______________________________________ Date of purchase: ___________________________________
Using your computer in Tablet mode
Your computer is designed for convenience, ergonomic use and portability. Running the Windows XP Tablet PC Edition operating system, your TravelMate utilizes an EMR stylus for pen-based input. Software developed specifically for the computer allows for both handwriting recognition converted to application text, or handwriting captured as rich digital ink for manipulatio, editing and formatting.

Writing in Tablet mode

To write in Tablet mode, follow the steps below: 1 Slide the latch to the right (a) and lift the display screen in the direction as shown in the illustration below (b).
Lift the display screen to an angle of about 90 degrees. Rotate the display screen 180 degrees clockwise as shown in the illustration.
With the screen facing away from the keyboard, close the display cover and slide the lock lever to properly secure the screen.
Remove the EMR stylus from the pen slot to begin pen-based input.

Acer soft button

The Acer soft button is a radial control on the screen that manages program icons, system settings/utilities, file folders and network locations.
Surrounding the central Acer logo are three levels of functionality (levels 1, 2 and 3) numbered from left to right.
29 When the EMR stylus is moved near the Acer soft button, the Acer logo fades and is replaced by a number of arrows.

Prepare the computer as if you were taking it home. Make sure that the battery in the computer is charged. Airport security may require you to turn on your computer when carrying it into the gate area.
Take the following items with you:
AC adaptor Spare, fully-charged battery pack(s) Additional printer driver files if you plan to use another printer
In addition to the guidelines for taking the computer home, follow these guidelines to protect your computer while traveling:
Always take the computer as carry-on luggage. If possible, have the computer inspected by hand. Airport security X-ray machines are safe, but do not put the computer through a metal detector. Avoid exposing floppy disks to hand-held metal detectors.
When you are moving from country to country.
Prepare the computer as you would normally prepare it for traveling.

What to bring with you

Bring the following items with you:
AC adaptor Power cords that are appropriate for the country to which you are traveling Spare, fully-charged battery packs Additional printer driver files if you plan to use another printer Proof of purchase, in case you need to show it to customs officials International Travelers Warranty passport
Follow the same special considerations as when traveling with the computer. In addition, these tips are useful when traveling internationally:
When traveling in another country, check that the local AC voltage and the AC adaptor power cord specifications are compatible. If not, purchase a power cord that is compatible with the local AC voltage. Do not use converter kits sold for appliances to power the computer. If you are using the modem, check if the modem and connector is compatible with the telecommunications system of the country you are traveling in.
Your computer is a valuable investment that you need to take care of. Learn how to protect and take care of your computer. Security features include hardware and software locks a security notch and passwords.
A security keylock notch, located on the rear of the computer, lets you connect a Kensington-compatible computer security lock. Wrap a computer security lock cable around an immovable object such as a table or handle of a locked drawer. Insert the lock into the notch and turn the key to secure the lock. Some keyless models are also available.

Using passwords

Passwords protect your computer from unauthorized access. Setting these passwords creates several different levels of protection for your computer and data:

Troubleshooting tips

This notebook computer incorporates an advanced design that delivers onscreen error message reports to help you solve problems. If the system reports an error message or an error symptom occurs, see "Error messages" below. If the problem cannot be resolved, contact your dealer. See "Requesting service" on page 24.

Error messages

If you receive an error message, note the message and take the corrective action. The following table lists the error messages in alphabetical order together with the recommended course of action. Error messages CMOS battery bad CMOS checksum error Disk boot failure Equipment configuration error Hard disk 0 error Hard disk 0 extended type error I/O parity error Keyboard error or no keyboard connected Keyboard interface error Memory size mismatch Corrective action Contact your dealer or an authorized service center. Contact your dealer or an authorized service center. Insert a system (bootable) disk into the floppy drive (A:), then press <Enter> to reboot. Press <F2> (during POST) to enter the BIOS utility, then press Exit in the BIOS utility to reboot. Contact your dealer or an authorized service center. Contact your dealer or an authorized service center. Contact your dealer or an authorized service center. Contact your dealer or an authorized service center. Contact your dealer or an authorized service center. Press <F2> (during POST) to enter the BIOS utility, then press Exit in the BIOS utility to reboot.
48 If you still encounter problems after going through the corrective measures, please contact your dealer or an authorized service center for assistance. Some problems may be solved using the BIOS utility.
ENERGY STAR guidelines compliance
As an ENERGY STAR partner, Acer Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.

FCC notice

This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the device off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the device and receiver. Connect the device into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/television technician for help.

Notice: Shielded cables

All connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations.
Notice: Peripheral devices
Only peripherals (input/output devices, terminals, printers, etc.) certified to comply with the Class B limits may be attached to this equipment. Operation with non-certified peripherals is likely to result in interference to radio and TV reception.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Notice: Canadian users

This Class B digital apparatus complies with Canadian ICES-003.
Remarque l'intention des utilisateurs canadiens
Cet appareil numrique de la classe B est conforme a la norme NMB-003 du Canada.
Declaration of Conformity for EU countries
Hereby, Acer, declares that this notebook PC series is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. (Please visit http://global.acer.com/products/notebook/reg-nb/index.htm for complete documents.) Compliant with Russian regulatory certification

Modem notices

Notice for USA
This equipment complies with Part 68 of the FCC rules. Located on the modem is a label that contains, among other information, the FCC Registration Number and Ringer Equivalence Number (REN) for this equipment. Upon request, you must provide this information to your telephone company. If your telephone equipment causes harm to the telephone network, the telephone company may discontinue your service temporarily. If possible, they will notify you in advance. But, if advance notice is not practical, you will be notified as soon as possible. You will also be informed of your right to file a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the proper functioning of your equipment. If they do, you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service. If this equipment should fail to operate properly, disconnect the equipment from the phone line to determine if it is causing the problem. If the problem is with the equipment, discontinue use and contact your dealer or vendor.
Caution: To reduce the risk of fire, use only No. 26 AWG or larger UL Listed or CSA Certified Telecommunication Line Cord.

Laser compliance statement
The CD or DVD drive used with this computer is a laser product. The CD or DVD drive's classification label (shown below) is located on the drive. CLASS 1 LASER PRODUCT CAUTION: INVISIBLE LASER RADIATION WHEN OPEN. AVOID EXPOSURE TO BEAM. APPAREIL A LASER DE CLASSE 1 PRODUIT LASERATTENTION: RADIATION DU FAISCEAU LASER INVISIBLE EN CAS DOUVERTURE. EVITTER TOUTE EXPOSITION AUX RAYONS. LUOKAN 1 LASERLAITE LASER KLASSE 1 VORSICHT: UNSICHTBARE LASERSTRAHLUNG, WENN ABDECKUNG GEFFNET NICHT DEM STRAHLL AUSSETZEN PRODUCTO LSER DE LA CLASE I ADVERTENCIA: RADIACIN LSER INVISIBLE AL SER ABIERTO. EVITE EXPONERSE A LOS RAYOS. ADVARSEL: LASERSTRLING VEDBNING SE IKKE IND I STRLEN. VARO! LAVATTAESSA OLET ALTTINA LASERSTEILYLLE. VARNING: LASERSTRLNING NR DENNA DEL R PPNAD L TUIJOTA STEESEENSTIRRA EJ IN I STRLEN VARNING: LASERSTRLNING NAR DENNA DEL R PPNADSTIRRA EJ IN I STRLEN ADVARSEL: LASERSTRLING NAR DEKSEL PNESSTIRR IKKE INN I STRLEN
The LCD unit is produced with high-precision manufacturing techniques. Nevertheless, some pixels may occasionally misfire or appear as black or red dots. This has no effect on the recorded image and does not constitute a malfunction.
Macrovision copyright protection notice
This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of this copyright protection technology must be authorized by Macrovision, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision. Reverse engineering or disassembly is prohibited. U.S. Patent Nos. 4,631,603; 4,819,098; 4,907,093; 5,315,448; and 6,516,132.
Radio device regulatory notice
Note: Below regulatory information is for models with wireless LAN and/or Bluetooth only.

General

This product complies with the radio frequency and safety standards of any country or region in which it has been approved for wireless use. Depending on configurations, this product may or may not contain wireless radio devices (such as wireless LAN and/or Bluetooth modules). Below information is for products with such devices.

LCD pixel statement

European Union (EU)
This device complies with the essential requirements of the European Council Directives listed below: 73/23/EEC Low Voltage Directive EN 60950 EN 55022 EN 55024 EN 61000-3-2/-3 Art.3.1a) EN 60950 Art.3.1b) EN -1/-17 Art.3.2) EN 300 328-2 Art.3.2) EN *applies to 5 GHz only 89/336/EEC Electromagnetic Compatibility (EMC) Directive
99/5/EC Radio & Telecommunications Terminal Equipment (R&TTE) Directive
The radiated output power of the wireless LAN Mini PCI Card and Bluetooth card is far below the FCC radio frequency exposure limits. Nevertheless, the notebook PC series shall be used in such a manner that the potential for human contact during normal operation is minimized as follows: 1 Users are requested to follow the RF safety instructions on wireless option devices that are included in the user's manual of each RF option device.

Caution: To comply with FCC RF exposure compliance requirements, a separation distance of at least 20 cm (8 inches) must be maintained between the antenna for the integrated wireless LAN Mini PCI Card built in to the screen section and all persons.
Note: The Acer wireless Mini PCI adaptor implements a transmission diversity function. The function does not emit radio frequencies simultaneously from both antennas. One of the antennas is selected automatically or manually (by users) to ensure good quality radiocommunication. 2 This device is restricted to indoor use due to its operation in the 5.15 to 5.25 GHz frequency range. FCC requires this product to be used indoors for the frequency range 5.15 to 5.25 GHz to reduce the potential for harmful interference to co-channel Mobile Satellite systems. High power radar are allocated as primary users of the 5.25 to 5.35 GHz and 5.65 to 5.85 GHz bands. These radar stations can cause interference with and/or damage this device.
The FCC RF safety requirement
An improper installation or unauthorized use may cause harmful interference to radio communications. Also any tampering of the internal antenna will void the FCC certification and your warranty.
Canada - Low power license-exempt radio communication devices (RSS-210)
a Common information Operation is subject to the following two conditions: 1. This device may not cause interference, and 2. This device must accept any interference, including interference that may cause undesired operation of the device. Operation in 2.4 GHz band To prevent radio interference to the licensed service, this device is intended to be operated indoors and installation outdoors is subject to licensing. Operation in 5 GHz band
The device for the band 5150-5250 MHz is only for indoor usage to reduce potential for harmful interference to co-channel Mobile Satellite systems. High power radars are allocated as primary users (meaning they have priority) of 5250-5350 MHz and 5650-5850 MHz and these radars could cause interference and/or damage to LELAN (Licence-Exempt Local Area Network) devices.
Exposure of humans to RF fields (RSS-102)
The notebook PC series employs low gain integral antennas that do not emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada's website at www.hc-sc.gc.ca/rpb.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. The following local manufacturer/importer is responsible for this declaration: Product name: Model number: Machine type: SKU number: Notebook personal computer MS2161 TravelMate C31xxx TravelMate C31xxx ("x" = 0 - 9, a - z, or A - Z) Acer America Corporation 2641 Orchard Parkway San Jose, CA 95134 USA Mr. Young Kim 408-922-2909 408-922-2606
Name of responsible party: Address of responsible party:
Contact person: Tel: Fax:
Federal Communications Comission Declaration of Conformity
Declaration of Conformity for CE Marking
Name of manufacturer: Beijing Acer Information Co., Ltd. Address of manufacturer: Contact person: Tel: Fax: E-mail: Declares that product: Trade name: Model number: Machine type: SKU number: Huade Building, No.18, ChuangYe Rd. ShangDi Zone, HaiDian District Beijing PRCE marking Mr. Easy Lai 886-2-8691-3089 886-2-8691-3000 easy_lai@acer.com.tw Notebook PC Acer MS2161 TravelMate C31xxx TravelMate C31xxx ("x" = 0 - 9, a - z, or A - Z)
Is in compliance with the essential requirements and other relevant provisions of the following EC directives. Reference no. 89/336/EEC 73/23/EEC 1999/5/EC Title Electromagnetic Compatibility (EMC directive) Low Voltage Directive (LVD) Radio & Telecommunications Terminal Equipment Directive (R&TTE)
The product specified above was tested conforming to the applicable Rules under the most accurate measurement standards possible, and all the necessary steps have been taken and are in force to assure that production units of the same product will continue to comply with these requirements. 02/16/2005 Easy Lai, Director Qualification Center Product Assurance Date
AC adapter caring for iv audio 18 adjusting the volume troubleshooting 22 18

connections network

display hotkeys 15 troubleshooting DVD 42 DVD movies playing 42 21
battery pack caring for v BIOS utility 41 brightness hotkeys 15
error messages Euro 16 47
FAQ. See frequently-asked questions frequently-asked questions 21 front view 2
caps lock 13 on indicator 9 care AC adapter iv battery pack v computer iv CD-ROM ejecting 17 ejecting manually 22 troubleshooting 22 cleaning computer v computer bringing to meetings 32 caring for iv cleaning v disconnecting 26, 31 features 1 indicators 9 keyboards 13 moving around 31 on indicator 9 security 35 setting up a home office 33 taking home 32 traveling internationally 34 traveling on local trips 33 troubleshooting 47 turning off iii

Hibernation mode hotkey 15 hotkeys 14
IEEE 1394 port 39 indicator lights 9 infrared 38
keyboard 13 embedded numeric keypad hotkeys 14 lock keys 13 troubleshooting 22 Windows keys 14 13

LEDs 9 left view 2

media access on indicator 9 memory installing 41 messages error 47 modem 37
network 38 Notebook Manager hotkey 15 num lock 13 on indicator 9 numeric keypad embedded 13
password 35 types 35 PC Card 40 ejecting 40 inserting 40 ports 37 printer troubleshooting problems 21 CD-ROM 22 display 21 keyboard 22 printer 22 startup 21 troubleshooting
modem notices 52 scroll lock 13 security keylock 17, 35 passwords 35 speakers hotkey 15 troubleshooting 22 status indicators 9 support information 24
touchpad 11 hotkey 15 using travel international flights local trips 33 troubleshooting 47 tips 47
universal serial bus 47 39
view front 3 left 3 rear 4 right 3 volume adjusting
questions setting location for modem use 23
safety CD or DVD 56 FCC notice 50 general instructions

55 Windows keys

Item Description Speaker/Line-out Connects to audio line-out devices (e.g., Headphone jack speakers, headphones).

IEEE 1394 port

Connects to IEEE 1394 devices.
124-pin Acer ezDock connector

Connects to Acer ezDock

Network jack (RJ-45)
Connects to a 10/100/1000 based network.

Modem jack (Rj-11)

Connects to phone line.

Convertible hinge

Hinges the LCD screen in place when switching from PC mode to tablet mode and vice versa. Connects to a display device (e.g., external monitor, LCD projector).

# Icon

External display

S-video

Connects to a television or display device with S-video input.

USB 2.0 ports (2)

Connects to Universal Serial Bus (USB) 2.0 devices (e.g., USB mouse, USB camera).

Power jack

Connects to an AC adapter.

Bottom Panel

Item AcerMedia Bay release latch AcerMedia Bay Cooling fans
Description Unlatches the AcerMedia drive for removing or swapping. Houses an AcerMedia drive module. Help keep the computer cool.
Note: Dont cover or obstruct the opening of the fans.
8 Memory compartment Hard disk protector Hard disk bay Battery Lock & release latch Battery bay Houses the computers main memory. Protects the hard disk from accidental dumps and vibration. Houses the computers Hard disk drive. Unlock and unlatches the battery to remove the battery pack. Houses the computers battery pack.

Indicators

The computer has seven easy-to-read status icons below the display screen.
The status LCD displays icons that show the status of the computer and its components.
Icon Function Wireless communication Description Lights orange when the Wireless LAN capabilities are enabled.

Bluetooth

Lights when the Bluetooth is enabled or a Bluetooth enabled device is within range.
Lights when the computer is on.
Lights when the computer enters Standby mode and blinks when it enters into or resumes from hibernation mode. Lights when the floppy drive, hard disk or optical drive is active.

Media Activity

Battery Charge
Lights when the battery is being charged.

Caps lock

Lights when Caps Lock is activated.

Function Num loc

Description Lights when Num Lock is activated.

Lock Keys

The keyboard has three lock keys which you can toggle on and off.
Lock Key Caps Lock Num lock (Fn-F11)
Description When Caps Lock is on, all alphabetic characters typed are in uppercase. When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators +, -, *, and /). Use this mode when you need to do a lot of numeric data entry. A better solution would be to connect an external keypad. When Scroll Lock is on, the screen moves one line up or down when you press the up or down arrow keys respectively. Scroll Lock does not work with some applications.

Scroll lock (Fn-F12)

Embedded Numeric Keypad
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys.
Desired Access Number keys on embedded keypad Cursor-control keys on embedded keypad Main keyboard keys
Num Lock On Type numbers in a normal manner. Hold j while using cursor-control keys. Hold Fn while typing letters on embedded keypad.

Num Lock Off

Hold Fn while using cursorcontrol keys. Type the letters in a normal manner.
NOTE: If an external keyboard or keypad is connected to the computer, the Num Lock feature automatically shifts from the internal keyboard to the external keyboard or keypad.

Windows Keys

The keyboard has two keys that perform Windows-specific functions.

Key Windows logo key

Description Start button. Combinations with this key perform shortcut functions. Below are a few examples: + Tab (Activates next taskbar button) + E (Explores My Computer) + F (Finds Document) + M (Minimizes All) Shift + + M (Undoes Minimize All)
+ R (Displays the Run. dialog box) Application key Opens a context menu (same as a right-click).

Hot Keys

The computer uses hotkey or key combinations to access most of the computers controls like sreen brightness, volume output. To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination.

Hot Key Fn-F1

Function Hot key help
Description Displays help on hot keys.

System Property

Displays the System Property.

Power Options

Display the Power Options Properties used by the computer (function available if supported by operating system). See Power management on page 25. Puts the computer in Sleep mode. See Power management on page 25.

Display toggle

Switches display output between the display screen, external monitor (if connected) and both the display screen and external monitor. Turns the display screen backlight off to save power. Press any key to return.

Screen blank

Touchpad toggle
Turns the internal touchpad on and off.

Speaker toggle

Turns the speakers on and off.

Volume up

Increases the speaker volume.

Hot Key Fn-y

Function Volume down
Description Decreases the speaker volume.

Brightness up

Increases the screen brightness.

Brightness down

Decreases the screen brightness

Fn-PgUp

Functions as the Home key.

Fn-PgDn

Functions as the End key.

Alt Gr-Euro

Types the Euro symbol.

The Euro Symbol

If your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with a European layout, you can type the Euro symbol on your keyboard. NOTE: For US keyboard users: The keyboard layout is set when you first set up Windows. For the Euro symbol to work, the keyboard layout has to be set to United States-International.
To verify the keyboard type: 1. 2. 3. 4. 5. Click on Start, Control Panel. Double-click on Regional and Language Options. Click on the Language tab and click on Details. Verify that keyboard layout used for En English (United States) is set to United States-International. If not, select and click on ADD; then select United States-International and click on OK. Click on OK.
To type the Euro symbol: 1. 2. Locate the Euro symbol on your keyboard. Open a text editor or word processor.
3. Hold Alt Gr and press the Euro symbol. NOTE: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/ typography/faq/faq12.htm for more information.

Launch Keys

Located at the top of keyboard are five buttons. These buttons are called launch keys. They are designated as the mail button, the web browser button and two programmable buttons (P1 and P2).

Launch Key

Default application Activate wirelss LAN for wireless communication
Wireless LAN (optional) 2 Activate Bluetooth for wireless communication.
Bluetooth (optional) P1 P2 Email Web browser User-programmable User-programmable Email application Internet browser application
CAUTION: Its important that Wireless LAN and Bluetooth is turned off before boarding an airplane.

Touchpad

The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger on the surface of the touchpad. The central location on the palmrest provides optimal comfort and support.
NOTE: If you are using an external USB mouse, you can press Fn-F7 to disable the touchpad.

Memory Combinations

Slot 1 0MB 0MB 0MB 256MB 256MB 256MB 256MB 512MB 512MB 512MB 512MB 1024MB 1024MB 1024MB 1024MB 256MB 512MB 1024MB 0MB 256MB 512MB 1024MB 0MB 256MB 512MB 1024MB 0MB 256MB 512MB 1024MB Slot 2 256MB 512MB 1024MB 256MB 512MB 768MB 1280MB 512MB 768MB 1024MB 1536MB 1024MB 1280MB 1536MB 2048MB Total Memory
NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 could be reversed. Modem Interface
Item Controller Data modem data baud rate (bps) Supports modem protocol Modem connector type Modem connector location ICH6-M 56K V90/V92 WWDAA MDC 1.5 RJ11 Rear panel Specification

LAN Interface

Item Chipset Supports LAN protocol LAN connector type LAN connector location RealTek 8100SBL 10/100/1000 Mbps RJ45 Rear panel Specification

Bluetooth Interface

Item Controller Data throughput Protocol Interface Connector type ICH6-M 200k bps (Blue-tooth) Blue-tooth 1.1 USB 2.0 RJ11 (MODEM) Specification

Wireless Module 802.11

Item Chipset Data throughput Protocol Interface Connector interface Specification Intel CLXABG( 802.11 a/b/g) Intel 2200BG/Broadcom ( 802.11 b/g) up to 54M bps 802.11b Mini-PCI type II 124-pin SO-DIMM edge connector

Four-in-One Card Reader

Item Controller Interface Protocol PCI 7411 PCI bus Secure Digital (SD) , MultiMediaCard, Memory Stick, MS Pro Specification
Hard Disk Drive Interface
Item Vendor & Model Name HGST HTS424040M9AT00/ TOSHIBA MK4025GAS Specification HGST IC25N060ATMR04/ TOSHIBA MK6025GAS HGST IC25N080ATMR04 HTS541090G9AT00/ TOSHIBA MK8025GAS MK8026GAS 63
Capacity (GB) Bytes per sector Data heads Logical heads Logical sectors Drive Format Disks Logical cylinders Spindle speed (RPM)

4200 RPM

HGST: 4200/5400 TOSHIBA: 4200/5400 8MB 16MB for MK8026GAS ATA-6/ ATA-2/3/4/5/6 HGST: 350/493 TOSHIBA: 175~341/233~MB/Sec. Ultra DMA mode-5
Performance Specifications Buffer size AT Interface Data transfer rate (buffer to/ from media Mbits/s) Data transfer rate (host~buffer, Mbytes/s) 2MB/8MB ATA-6/ ATA-2/3/4/5 350/ 153~341 8MB ATA/ATAPI-6/ ATA-2/3/4/5/6 350/ 201~307

Speaker

Item Number of speaker Rating Connector type 2 1W, max; 4 ohm Headphone out, microphone in and line-in Specification

Video Interface

Item Chipset Interface Supports TV-out Integration / PEG Yes Specification Intel 915GM embedded(UMA) / Nvidia NV44M

Audio Interface

Item Audio Controller Audio Codec Audio onboard or optional Mono or Stereo Resolution ALC655 Built-in Stereo 20 bit stereo Digital to analog converter 18 bit stereo Analog to Ditial converter AC97 Line-in, CD 8/16-bit, mono/stereo 44,1 KHz (48K byte for AC97 interface) Yes Yes/2 IRQ10 Specification Intel ICH6-M
Compatibility Mixed sound source Voice channel Sampling rate Internal microphone Internal speaker / Quantity Supports PnP IRQ
Video Resolutions Mode (for both LCD and CRT)
Resolution 480x600 800x600 1024x768 1152x864 1280x1024 1400x1050 (SXGA+panel only) 16 bits (High color) Yes Yes Yes Yes Yes Yes 32 bits (True color) Yes Yes Yes Yes Yes Yes

Video Memory

Item Fixed or Upgradeable Vendor Memory size Interface Fixed Intel 64MB(32 MB VRAM, 32 MB sys) DDR Specification

Parallel Port

Item Parallel port controller Number of parallel port Location Connector type Parallel port function control ICH6-M 1 Rear side 25-pin D-SUB Enable/Disable/Auto (BIOS or operating system chooses configuration) by BIOS Setup Note: Depending on your operating system, disabling an unused device may help free system resources for other devices. Yes (set by BIOS setup) Note: When Mode is selected as EPP mode, 3BCh will not be available. DMA channel 3 378h, 278h, 3BCH IRQ7, IRQ5 Specification
Supports ECP/EPP/Bi-directional/Output only (PS/2 compatible) Optional ECP DMA channel (in BIOS Setup) Optional parallel port I/O address (in BIOS Setup) Optional parallel port IRQ (in BIOS Setup)

USB Port

Item Chipset USB Compliancy Level OHCI Number of USB port Location Serial port function control ICH6-M intergrated 2.0 USB 2.Rear side Enable/Disable by BIOS Setup Specification

IEEE 1394 Port

Item Controller InterfaceUSB Compliancy Level Number of IEEE 1394 port Location Connector type PCI7411 IEEE 1394 1.Rear side IEEE 1394 Specification

PhoenixBIOS Setup Utility. Info. Main Advanced Security Boot Exit
: CPU Type: : CPU Speed IDE1 Model Name:
Intel(R) Pentium(R) M processor 2.00GHz 2000 MHz TOSHIBA MK6025GAS-(PM)
IDE1 Serial Number: Z4PL3432S IDE2 Model Name: QSI CD-RW/DVD-ROM SBW242C-(PS) IDE2 Serial Number: None System BIOS Version: TMC310 V1.01 VGA BIOS Version: 1203 KBC Version: 01.01 Serial Number: 9146N01021514007B0KS00 Asset Tag Number: None Product Name: TravelMate C310 Manufacturer Name: Acer UUID: f979b460-ac81-11d9-8e81-fed00138ac2e

F1 Help Esc Exit

Select Item Select Menu
F5/F6 Change Values Enter Select 4 Sub- Menu
F9 Setup Defaults F10 Save and Exit
Navigating the BIOS Utility
There are six menu options: Information, Main, Advanced, Security, Boot, and Exit. Follow these instructions: To choose a menu, use the cursor left/right keys (zx). To choose a parameter, use the cursor up/down keys ( wy). To change the value of a parameter, press por q. A plus sign (+) indicates the item has sub-items. Press e to expand this item. Press ^ while you are in any of the menu options to go to the Exit menu. In any menu, you can load default settings by pressing t. You can also press u to save any changes made and exit the BIOS Setup Utility. NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a particular menu are shown on the bottom of the screen. Help for parameters are found in the Item Specific Help part of the screen. Read this carefully when making changes to parameter values. This menu provides you the information of the system.

Information

Parameter IDE1 Model Name
Description Shows the Model name of HDD installed on Primary IDE master. The hard disk model name is automatically detected by the system. If there is no hard disk present or unknown type, None should be shown on this field. This field display the Serial number of HDD installed on Primary IDE master. If no Hard disk or other devices are installed on Primary IDE master, then it will display a blank line. This item will show the Model name of device installed on Secondary IDE master. The hard disk or CD-ROM model name is automatically detected by the system. If there is no hard disk or CD-ROM present or unknown type, None should be shown on this field. This item will show the Serial number of HDD installed on Secondary IDE master. If no hard disk or other devices are installed on Primary IDE master, then it will display a blank line. This field displays the serial number of this unit. UUID=32bytes
IDE1 Serial # IDE2 Model Name

IDE2 Serial #

Serial Number UUID Number
The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters.
PhoenixBIOS Setup Utility Info. Main Advanced Security Boot Exit
Item Specific Help System Time: System Date: System Memory: Extended Memory: Video Memory Quiet Boot: Power on Display: Network boot F12 Boot Menu: D2D Recovery: [11:59:38] [04/27/2005] 640 KB 254 KB 8 MB [Enabled] [Auto ] [Enabled] [Disabled] [Disabled] <Tab>, <Shift-Tab>, or <Enter> selects field.
F5/F6 Change Values Enter Select 4 Sub-Menu
NOTE: The screen above is for reference only. Actual values may differ.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.
Parameter System Time System Date
Description Sets the system time. Sets the system date.
Format/Option Format: HH:MM:SS (hour:minute:second) System Time Format MM/DD/YYYY (month/day/ year) System Date
System Memory Extended Memory
This field reports the memory size of the system. Memory size is fixed to 640MB This field reports the memory size of the extended memory in the system. Extended Memory size=Total memory size-1MB Shows the VGA memory size. The default value is set to 8MB. Note: 8MB is VGA memory size under DOS mode. Dynamic video memory allocation up to 64MB in Windows mode.

VGA Memory

Quiet Boot
Determines if Customer Logo will be displayed or not; shows Summary Screen is disabled or enabled. Enabled: Customer Logo is displayed, and Summary Screen is disabled. Disabled: Customer Logo is not displayed, and Summary Screen is enabled.
Option: Enabled or Disabled

Power on display

Auto: During power process, the system will detect if any display device is connected on external video port. If any external display device is connected, the power on display will be in CRT (or projector) only mode. Otherwise it will be in LCD only mode. Both: Simultaneously enable both the integrated LCD screen and the systems external video port (for an external CRT or projector).

Option: Auto or Both

Network Boot F12 Boot Menu
Indicates that whether the notebook can boot from LAN or not. Determines if the OEM POST screen will have Press <F12> Change Boot Device or not during users quite boot. Enable, disable D2D recovery function.The function allows the user to create a hidden partition on hard disk drive to store operation system and restore the system to factory defaults.

If the new password and confirm new password strings do not match, the screen will display the following message.
This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay.
+Hard Drive Removable Devices CD-ROM/DVD Drive Network Boot
Keys used to view or configure decives: <Enter> expands or collapses devices with a+ or <F5> and <F6> moves the device up or down.
The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.
Item Specific Help Exit Saving Changes Exit Dicarding Changes Load Setup Defaults Discard Changes Save Changes Exit System Setup and save your changes to CMOS.
The table below describes the parameters in this screen.
Parameter Exit Saving Changes Exit Discarding Changes Load Setup Default Discard Changes Save Changes
Description Exit System Setup and save your changes to CMOS. Exit utility without saving setup data to CMOS. Load default values for all SETUP item. Load previous values from CMOS for all SETUP items. Save Setup Data to CMOS.

BIOS Flash Utility

The BIOS flash memory update is required for the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash. NOTE: Please use the AC adaptor power supply when you run the Phlash utility. If the battery pack does not contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not completely loaded. Fellow the steps below to run the Phlash. 1. 2. 3. Prepare a bootable diskette. Copy the Phlash utilities to the bootable diskette. Then boot the system from the bootable diskette. The Phlash utility has auto-execution function.

Chapter 3

Machine Disassembly and Replacement
This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Philips screw drivers Flat head screwdriver NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components. When you remove the middle cover, please be careful not to scrape the cover.

General Information

Before You Begin
Before proceeding with the disassembly procedure, make sure that you do the following: 1. 2. Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system.
3. Remove the battery pack. NOTE: TravelMate C310 series product uses tape to fasten the antenna/cable, you may need to tear the tape before you remove the antenna. NOTE: The disassembly is based on an engineering sample, therefore, the number of the screws may differ from what you would actually get.
Disassembly Procedure Flowchart
The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the then disassemble the inside assembly frame in that order.
M3L4*1 HDD Cover ODD Module

M2.5L6*1 Keyboard

*1 DIMM Cover

*2 Mini PCI Cover

M2L3*4 HDD Module ODD Bracket Hinge Covers HDD Holder HDD Drive M2L8*3 M2L4*4 Keyboard Support Plate Middle Cover Memory (upgrade) Wireless LAN Card

Memory/ MDC board

M2L4.5*2

Inverter

Optical Drive RTC Battery Optical Device Board M2L4*2 M2L4.5*2 LED Board LCD Panel Button Board M2L4.5*2

ODD Connector

Disconnect Bluetooth
M2.5L5*4 LCD Module M2.5L6*2 M2L6*12

Main Antenna M2L4.5*2

LCD/w cable, brakets Upper Assembly Lower Assembly M2L4*2 LCD Brackets Toucpad Cover Lower case left cover Lower case right cover M2L4*1 Touchpad Touchpad Scroll Key Touchpad Button Main Board Assembly LCD
M2L3*8 for CMO LCD Coaxial Cable
M2L4*2 Touchpad Cable Speaker Module

M2L4*1 Extension Board

*4 Heatsink Module CPU

Main Board

Removing the Battery Pack
1. 2. Release the battery lock. Slide the battery latch then remove the battery.
Removing the HDD Module/Optical Module/Wireless LAN Card/Keyboard and LCD Module

Removing the HDD Module

1. 2. Remove the two screws holding the HDD cover. Pull out the hard disk drive then detach it from the main unit.
Removing the Optical Disc Drive Module
1. Slide the ODD latch then remove the ODD module from the main unit carefully.
Removing the Wireless LAN Card
1. 2. 3. Remove the two screws that fasten the Mini PCI cover. Disconnect the main and the auxiliary antenna. Pop out the wireless LAN card then remove it.

Removing the Memory

1. Remove the screw securing the RAM door and remove the RAM door.

Disassembling and Reassembling the Optical Disc Drive Module
1. 2. 3. Remove the two screws holding the optical bracket. Remove another two screws as shown. Then remove the optical bracket.
Remove the two screws holding the optical board. Remove the optical device board. Reattach the optical device board to the optical disc drive.
Secure the optical device board with two screws as shown. Attach the optical bracket back to the ODD.
Secure the optical bracket with the two screws as shown.
10. Then fasten the optical braket with another two screws as shown.

Assemble the Hinge Caps

1. 2. 3. Rotate the LCD module clockwise 135 degree. Press down the LCD module as picture shows. Place the front hinge cap back to its original position. Press the front hinge cap until you hear a click.
After attach the front hinge cap, erecat the LCD module as picture shows. Rotate the LCD module counter-clockwise 90 degree. Then press down the LCD module a little bit. Place the back hinge cap back the unit as picture shows.
Press down the back hinge cap until you hear a click.

Chapter 4

Troubleshooting
Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test this model. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. 2. 3. 4. Duplicate symptom and obtain the failing symptoms in as much detail as possible. Distinguish symptom. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. Disassemble and assemble the unit without any power sources. If any problem occurs, you can perform visual inspection before you fellow this chapters instructions. You can check the following: power cords are properly connected and secured; there are no obvious shorts or opens; there are no obviously burned or heated components; all components appear normal. 5. Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified) Power failure. (The power indicator does not go on or stay on.) POST does not complete. No beep or error codes are indicated. POST detects an error and displayed messages on screen. Other symptoms (i.e. LCD display problems or others). Symptoms cannot be re-created (intermittent problems).
Go To Power System Check on page 64. Power-On Self-Test (POST) Error Message on page 66 Undetermined Problems on page 78 Error Message List on page 67 Power-On Self-Test (POST) Error Message on page 66 Use the customer-reported symptoms and go to Power-On Self-Test (POST) Error Message on page 66 Intermittent Problems on page 77 Undetermined Problems on page 78

System Check Procedures

External Diskette Drive Check
Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail. Do the following to select the test device. 1. 2. 3. Boot from the diagnostics diskette and start the diagnostics program. See if FDD Test is passed as the program runs to FDD Test. Follow the instructions in the message window.

If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board. If the error still remains: 1. 2. 3. Reconnect the external diskette drive/DVD-ROM module. Replace the external diskette drive/CD-ROM module. Replace the main board.
External CD-ROM Drive Check
Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail. Do the following to select the test device: 1. 2. 3. 1. 2. 3. Boot from the diagnostics diskette and start the diagnostics program. See if CD-ROM Test is passed when the program runs to CD-ROM Test. Follow the instructions in the message window. Reconnect the external diskette drive/CD-ROM module. Replace the external diskette drive/CD-ROM module. Replace the main board.
If an error occurs, reconnect the connector on the System board. If the error still remains:
Keyboard or Auxiliary Input Device Check
Remove the external keyboard if the internal keyboard is to be tested. If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board. If the keyboard cable connection is correct, run the Keyboard Test. If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a non-defective FRU: 1. 2. 3. Reconnect the keyboard cables. Replace the keyboard. Replace the main board.
The following auxiliary input devices are supported by this computer: Numeric keypad External keyboard If any of these devices do not work, reconnect the cable connector and repeat the failing operation. 63 Chapter 4

Memory check

Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. 2. 3. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board. Go to the diagnostic memory in the test items. Press F2 in the test items.
4. Follow the instructions in the message window. NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.

Power System Check

To verify the symptom of the problem, power on the computer using each of the following power sources: 1. 2. 3. Remove the battery pack. Connect the power adapter and check that power is supplied. Disconnect the power adapter and install the charged battery pack; then check that power is supplied by the battery pack. Check the Battery Pack on page 65

If you suspect a power problem, see the appropriate power supply check in the following list:

Check the Battery Pack

To check the battery pack, do the following: From Software: 1. 2. 3. 4. 1. 2. 3. Check out the Power Management in control Panel In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct. Repeat the steps 1 and 2, for both battery and adapter. This helps you identify first the problem is on recharging or discharging. Power off the computer. Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). See the following figure If the voltage is still less than 7.5 Vdc after recharging, replace the battery.

From Hardware:

To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer. If the battery status indicator does not light up, remove the battery pack and let it return to room temperature. Re-install the battery pack. If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light up, replace the DC/DC charger board.

Touchpad check

If the touchpad doesnt work, do the following actions one at a time to correct the problem. Do not replace a non-defective FRU: 1. 2. 3. 4. 5. 6. 7. After rebooting, run Tracking Pad PS2 Mode Driver. For example, run Syn touch driver. Run utility with the PS/2 mouse function and check if the mouse is working. If the the PS/2 mouse does not work, then check if the main board to switch board FPC is connected O.K. If the main board to switch board FPC is connected well, then check if the FCC on touch pad PCB connects properly. If the FFC on touch pad PCB connects properly, then check if LS851 JP1 Pin6=5V are pulese. If yes, then replace switch board. If no, then go to next step. Replace touch pad PCB. If the touch pad still does not work, then replace FPC on Track Pad PCB.
After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware problem. No service actions are necessary if the pointer movement stops in a short period of time.
Power-On Self-Test (POST) Error Message
The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU. This index can also help you determine the next possible FRU to be replaced when servicing a computer. If the symptom is not listed, see Undetermined Problems on page 78. The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function. NOTE: Most of the error messages occur during POST. Some of them display information about a hardware device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the way it has been configured. NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter Setup and install Setup defaults or correct the error.

TOUCHPAD HOLDER

42.T28V1.006
LOWER CASE W/DIMM COVER & RUBBER FOOT

60.T86V1.001

DIMM COVER W/SCREW

42.T28V1.007

HDD COVER W/SCREW

42.T86V1.001

MINI PCI COVER W/SCREW

42.T86V1.002

LOWER CASE FRONT COVER W/SPEAKER PACK

60.T86V1.002

Picture Partname And Description LOWER CASE RIGHT COVER SMART CARD/ PCMCIA SIDE Part Number 60.T86V1.003
LOWER CASE LEFT COVER POWER SWITCH SIDE

60.T86V1.004

UPPER CASE W/LATCH MODULE

60.T86V1.005

HINGE CAP FRONT

42.T28V1.003

HINGE CAP BACK

42.T28V1.002

KEYBOARD SUPPORT PLATE

60.T86V1.007

Communication Module WIRELESS LAN ANTENNA AUX 50.T28V1.004
WIRELESS LAN ANTENNA MAIN

50.T28V1.005

Picture CPU CPU CEL-M360 1.4GMHZ INTEL CPU CEL-M370 1.5GMHZ INTEL CPU DOTHAN715A 1.5GMHZ INTEL CPU DOTHAN730 1.6GMHZ INTEL CPU DOTHAN740 1.73GMHZ INTEL CPU DOTHAN750 1.87GMHZ INTEL CPU DOTHAN760 2GMHZ INTEL CPU DOTHAN770 2.13GMHZ NTEL HDD/ Hard Disk Drive HDD 40G HITACHI HTS424040M9AT00 HDD 40G TOSHIBA MK4025GAS HDD 40G 4200PRM SEAGATE ST94019A HDD 60G HITACHI C25N060ATMR04 HDD 60GB TOSHIBA MK6025GAS HDD 60G SEAGATE ST960821A HDD 80G HITACHI IC25N080ATMR04 HDD 80G TOSHIBA MK8025GAS HDD 80G SEAGATE ST9808210A HDD HOLDER KH.04007.012 KH.04004.005 KH.04001.010 KH.06007.006 KH.06004.004 KH.06001.002 KH.08007.007 KH.08004.003 KH.08001.012 33.T28V1.001 KC.N0001.360 KC.N0001.370 KC.NA001.715 KC.N0001.730 KC.N0001.740 KC.N0001.750 KC.N0001.760 KC.N0001.770 Partname And Description Part Number
Picture Partname And Description KEYBOARD DARFON NSK-A4300 SWISS KEYBOARD DARFON NSK-A4302 T-CHINESE KEYBOARD DARFON NSK-A4303 THAI KEYBOARD DARFON NSK-A4306 PORTUGUESE KEYBOARD DARFON NSK-A430A ARABIC KEYBOARD DARFON NSK-A430D DANISH KEYBOARD DARFON NSK-A430E ITALIAN KEYBOARD DARFON NSK-A430F FRENCH KEYBOARD DARFON NSK-A430G GERMAN KEYBOARD DARFON NSK-A430H HEBREW KEYBOARD DARFON NSK-A431A BELGIAN KEYBOARD DARFON NSK-A430K KOREAN KEYBOARD DARFON NSK-A430N NORWEGIAN KEYBOARD DARFON NSK-A431D US-INT KEYBOARD DARFON NSK-A430R RUSSIAN KEYBOARD DARFON NSK-A430S SPANISH KEYBOARD DARFON NSK-A430T TURKISH KEYBOARD DARFON NSK-A430U UK 85 KEYS KEYBOARD DARFON NSK-A430W SWEDISH LCD LCD MODULE 14.1" TFT XGA W/ANTENNA & PROTECT COVER (ASSY LCD MODULE 14"AU CANARY ) LCD MODULE 14.1" TFT XGA W/ANTENNA & PROTECT COVER (ASSY LCD MODULE 14"COM CANARY2 ) LCD MODULE 14.1" TFT XGA AUO W/ PROTECT COVER(ASSY 14.1 AU LCD W/ COVER ) LCD 14.1" CMO W/COVER INEVRTER BOARD 14" FOXCONN T62I224.01 6M.T86V1.012 Part Number KB.T8607.001 KB.T8607.003 KB.T8607.004 KB.T8607.005 KB.T8607.006 KB.T8607.007 KB.T8607.008 KB.T8607.009 KB.T8607.010 KB.T8607.011 KB.T8607.012 KB.T8607.013 KB.T8607.015 KB.T8607.016 KB.T8607.017 KB.T8607.018 KB.T8607.019 KB.T8607.020 KB.T8607.021