INSTALLING DKU-2 (USB) DRIVERS

QUICK GUIDE FOR

Copyright 2003-2004 Nokia. All rights reserved.

Contents

1. 2. 3. INTRODUCTION.... 3 SYSTEM REQUIREMENTS... 3 INSTALLING DKU-2 DRIVERS... 3 3.1 3.2 3.3 4. 4.1 4.2 BEFORE INSTALLATION... 3 INSTALLING DKU-2 DRIVERS... 3 VERIFYING THE INSTALLATION.... 4 GENERAL.... 5 CONFLICTS WITH BLUETOOTH WIRELESS TECHNOLOGY SOFTWARE.. 5

TROUBLESHOOTING.... 5

Legal Notice Copyright 2003-2004 Nokia. All rights reserved. Reproduction, transfer, distribution or storage of part or all of the contents in this document in any form without the prior written permission of Nokia is prohibited. Nokia and Nokia Connecting People are registered trademarks of Nokia Corporation. Other product and company names mentioned herein may be trademarks or tradenames of their respective owners. Bluetooth is a registered trademark of Bluetooth SIG, Inc. Nokia operates a policy of continuous development. Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice. Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused. The contents of this document are provided "as is". Except as required by applicable law, no warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, are made in relation to the accuracy, reliability or contents of this document. Nokia reserves the right to revise this document or withdraw it at any time without prior notice.

INTRODUCTION

Further detailed information is given in the separate user guide of your Nokia phone. Do not use this Quick Guide for installing DKU-2 (USB) drivers in place of the complete user guide, which provides important safety and maintenance information. This guide briefly describes how to install drivers for a DKU-2 cable that is used to connect a compatible Nokia phone to a compatible computer.

SYSTEM REQUIREMENTS

The minimum system requirements are: At least 10 MB of free disk space One of the following operating systems: Windows 2000 with Service Pack 3 Windows XP with Service Pack 1
Free USB port for connecting the DKU-2 cable

INSTALLING DKU-2 DRIVERS

3.1 BEFORE INSTALLATION
Uninstall any previous versions of Nokia DKU-2 drivers from your PC. Restart the computer. Do not connect the cable until you have installed the DKU-2 drivers.
3.2 INSTALLING DKU-2 DRIVERS
1. Exit all programs and make backup copies of all important data to protect against possible loss or alteration. 2. If you install the DKU-2 drivers from CD-ROM, do the following: Click Install Software from the CD-ROM main menu and then click USB driver installation InstallShield Wizard should start the installation program.
If you install the DKU-2 drivers from the www.nokia.com Support web pages, do the following: Save the file from the web page to a preferred location on your computer
Browse to the downloaded file and double-click Nokia Connectivity Cable DKU-2 driver. InstallShield Wizard should start the installation program
3. Follow the instructions on the screen. You may be asked to restart your computer during or after the installation. 4. After the installation has completed, and you have restarted the computer if required to do so, connect the cable between the compatible computer and the phone. After connecting the cable, Windows will find several new hardware devices needed by your phone and the DKU-2 cable. Hardware detection might take several minutes. After the installation, please note: When new hardware is found, and if Windows prompts you for an action in New Hardware Found dialog, use the option Install software automatically If Windows prompts you that the driver has not passed Windows Logo testing, click Yes (or Continue Anyway) if you choose to proceed with the update, or STOP Installation to terminate it
3.3 VERIFYING THE INSTALLATION
By following these instructions you can find out if the driver installation was successful. 1. Ensure that the phone is connected to the compatible PC. If possible, use the same USB port on the PC that you used during the installation. Wait until Windows has found all new hardware. 2. Open the Control Panel and double-click the System icon. 3. Select the Hardware tab and click the Device Manager. button. 4. In the Device Manager dialog, double-click Wireless Communication Devices. Verify that the Nokia xxxx USB Phone Parent (the xxxx stands for the four-digit model number of the phone) is present under Wireless Communication Devices. If Nokia xxxx USB Phone Parent is not present, the installation has not been successful. 5. In the Device Manager dialog, double-click Modems. Verify that you have a Nokia xxxx modem (the xxxx stands for the four-digit model number of the phone) without an exclamation mark next to the icon. If a Nokia xxxx modem does not exist or it has an exclamation mark next to the icon, the installation has not been successful.

TROUBLESHOOTING

4.1 GENERAL
Check that USB ports are enabled on your computer (Control Panel > System > Hardware > Device Manager) If connection does not seem to work, try uninstalling the drivers, then restart the computer and re-install the drivers (see chapter Installing DKU-2 Drivers in this document for detailed instructions)
4.2 CONFLICTS WITH BLUETOOTH WIRELESS TECHNOLOGY SOFTWARE
Many drivers and applications that are used by Bluetooth wireless technology reserve several COM ports that may conflict with DKU-2 installation. If you have such software installed and the driver installation is not successful, you can try to do the following: Uninstall the DKU-2 drivers Uninstall any Bluetooth wireless technology software according to its instructions Re-install the DKU-2 drivers (see chapter Installing DKU-2 Drivers in this document for detailed instructions) and verify that the installation succeeded Re-install the Bluetooth wireless technology software

QUICK GUIDE FOR

Copyright 2003-2004 Nokia. All rights reserved.
INSTALLING NOKIA CONNECTIVITY CABLE DRIVERS

Contents

1. 2. 3. INTRODUCTION.... 3 SYSTEM REQUIREMENTS... 3 INSTALLING NOKIA CONNECTIVITY CABLE DRIVERS.. 3 3.1 3.2 3.3 4. BEFORE INSTALLATION... 3 INSTALLING NOKIA CONNECTIVITY CABLE DRIVERS.. 3 VERIFYING THE INSTALLATION.... 4

TROUBLESHOOTING.... 6

Legal Notice Copyright 2003-2004 Nokia. All rights reserved. Reproduction, transfer, distribution or storage of part or all of the contents in this document in any form without the prior written permission of Nokia is prohibited. Nokia and Nokia Connecting People are registered trademarks of Nokia Corporation. Other product and company names mentioned herein may be trademarks or tradenames of their respective owners. Bluetooth is a registered trademark of Bluetooth SIG, Inc. Nokia operates a policy of continuous development. Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice. Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused. The contents of this document are provided "as is". Except as required by applicable law, no warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, are made in relation to the accuracy, reliability or contents of this document. Nokia reserves the right to revise this document or withdraw it at any time without prior notice.

INTRODUCTION

Further detailed information is given in the separate user guide of your Nokia phone. Do not use this Quick Guide for Installing Nokia Connectivity Cable Drivers in place of the complete user guide, which provides important safety and maintenance information. This guide describes how to install drivers for the DKU-2 (USB) and CA-42 (serial) cables that are used to connect a compatible Nokia phone to a compatible computer.

SYSTEM REQUIREMENTS

The minimum system requirements are: At least 30 MB of free disk space One of the following operating systems: Windows 2000 with Service Pack 3 Windows XP with Service Pack 1
Free USB port for connecting the cable

3.1 BEFORE INSTALLATION

Uninstall any previous versions of Nokia Connectivity Cable Drivers from your PC. Uninstall also any previous versions of the DKU-2 drivers. Restart the computer. Do not connect the cable until you have installed Nokia Connectivity Cable Drivers.
3.2 INSTALLING NOKIA CONNECTIVITY CABLE DRIVERS
1. Exit all programs and make backup copies of all important data to protect against possible loss or alteration. 2. If you install Nokia Connectivity Cable Drivers from CD-ROM, do the following: Click Install Software from the CD-ROM main menu and then click USB driver installation InstallShield Wizard starts the installation program.
If you install Nokia Connectivity Cable Drivers from the www.nokia.com Support web pages, do the following: Save the file from the web page to a preferred location on your computer Close the Internet browser Browse to the downloaded file and double-click Nokia Connectivity Cable Drivers. InstallShield Wizard starts the installation program
3. Follow the instructions on the screen. You may be asked to restart your computer during or after the installation. 4. After the installation has completed, and you have restarted the computer if required to do so, connect the cable between the compatible computer and the phone. After connecting the cable, Windows will find several new hardware devices needed by your phone and the DKU-2 or CA-42 cable. Hardware detection might take several minutes. After the installation, please note: When new hardware is found, and if Windows prompts you for an action in New Hardware Found dialog, use the option Install software automatically If Windows prompts you that the driver has not passed Windows Logo testing, click Yes (or Continue Anyway) if you choose to proceed with the update, or STOP Installation to terminate it. If you terminate the update, the cable connection will not work optimally or at all.
3.3 VERIFYING THE INSTALLATION
By following these instructions you can find out if the driver installation was successful. 1. Make sure that the phone is connected to the compatible PC. If possible, use the same USB port on the PC that you used during the installation. Wait until Windows has found all new hardware. 2. Open the Control Panel and double-click the System icon. 3. Select the Hardware tab and click the Device Manager. button. 4. Check that the following devices are present in the Device Manager. If they are not, the installation has not been successful. For a CA-42 cable: check that Nokia CA-42 USB Phone Parent is present under Wireless Communication Devices. Check also that Nokia CA-42 USB (COMxx) is present under Ports. For a DKU-2 cable: check that Nokia xxxx USB Phone Parent (the xxxx stands for the four-digit model number of the phone) is present under Wireless Communication Devices. There is also a varying list of other devices, such as Nokia XXXX USB Modem AT and Nokia XXXX USB OBEX. With some phone models also Nokia XXXX USB Generic is needed.

To check if the DKU-2 modem installation was succesful, do the following: In the Device Manager dialog, double-click Modems. Verify that you have a Nokia xxxx modem (the xxxx stands for the four-digit model number of the phone) without an exclamation mark next to the icon. If a Nokia xxxx modem does not exist or it has an exclamation mark next to the icon, the installation has not been successful.
To be able to use a compatible phone as a modem with a CA-42 cable, you must install compatible modem drivers on your PC. Start the modem installation from Nokia Modem Options after installing Nokia PC Suite.

TROUBLESHOOTING

General Check that USB ports are enabled on your computer (Control Panel > System > Hardware > Device Manager) If the connection does not work, uninstall the drivers, restart the computer and re-install the drivers (see the section Installing Nokia Connectivity Cable Drivers in this document for detailed instructions)
Conflicts with Bluetooth wireless technology software Many drivers and applications that are used by Bluetooth wireless technology reserve several COM ports that may conflict with DKU-2/CA-42 installation. If you have such software installed and the driver installation is not successful, do the following: Uninstall Nokia Connectivity Cable Drivers Uninstall any Bluetooth wireless technology software according to its instructions Re-install Nokia Connectivity Cable Drivers (see the section Installing Nokia Connectivity Cable Drivers in this document for detailed instructions) and verify that the installation succeeded Re-install the Bluetooth wireless technology software
I connected the cable before installing Nokia Connectivity Cable Drivers and now the connection does not work Go to Control Panel and double-click the System icon. Select the Hardware tab and click the Device Manager. button. Double-click Wireless Communication Devices. Remove the Unknown device. Unplug the cable and plug it in again. If this does not help, reinstall Nokia Connectivity Cable Drivers and connect the cable only after that.