Siemens Gigaset C475 IP
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About Siemens Gigaset C475 IPHere you can find all about Siemens Gigaset C475 IP like dect voip telephone and other informations. For example: twin voip, twin voip telephone, manual, skype, review.
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Manual
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Siemens Gigaset C475 IP
Video review
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User reviews and opinions
| schmmd |
3:04am on Monday, October 11th, 2010 ![]() |
| works really well and is very simple to use since update the quality on the analogue is a bit echoey but that might just be my line. | |
| RobertMarkBram |
12:27pm on Sunday, August 8th, 2010 ![]() |
| Excellent This product is as described and is giving very good service. The delivery by FedEx was brilliant, it arrived earlier than expected. | |
| PJNEW |
4:58pm on Friday, June 4th, 2010 ![]() |
| Great phone Siemens Gigaset C475 Twin Cordless Phone - a little gem. Wanted great sound quality, particularly on answerphone, for a reasonable price. | |
| dweinberger3924 |
2:38pm on Monday, March 15th, 2010 ![]() |
| Good modern design If not using a preconfigured VOIP provider can be somewhat tricky to enter VOIP credentials. Pre configured to easily connect to tesco VOIP service. Looks good, and has lots of useful features. Easy to use . | |
Comments posted on www.ps2netdrivers.net are solely the views and opinions of the people posting them and do not necessarily reflect the views or opinions of us.
Documents

Adopting the name from the online directory
You can display the name under which the caller is saved in the online directory. Preconditions: u The provider of the online directory you have set for your telephone (page 155) supports this function. u You have activated the "display caller name" function via the Web configurator (page 155). u The caller has authorised Calling Line Identification and has not suppressed the function. u Your telephone is connected to the Internet. u The caller's number is not saved in the handset's local directory. Net Dir.e Magdalena Sand
for Anna Version 2.1, 08.01.2007 Accept Silence
1 Name of the currently active online directory from which the name was obtained 2 Name of the caller, possibly over a number of lines The number is displayed if the caller's name is in neither the local directory nor the online directory.
Display when Calling Line Identification is withheld
The caller's name and/or number will not be displayed if the caller has suppressed Calling Line Identification: u VoIP: The caller has activated the "anonymous calling" function. u Fixed line network: The caller has activated the "anonymous calling" function or has suppressed Calling Line Identification from his fixed line network provider. The following is displayed in place of the number: u For calls to one of your VoIP numbers (example): IP:Unavailable Anonymous for IP1 Accept Silence
u For calls to your fixed line network numbers:
External, if no number is transmitted. Withheld, if the caller has withheld Calling Line Identification. Unavailable, if the caller has not arranged Calling Line Identification.
VoIP: Displaying the called party's phone number (COLP)
Preconditions:
may have to ask your provider to activate COLP (contact your VoIP provider for more information). u The called party has not activated COLR (Connected Line Identification Restriction). For outgoing VoIP calls, the phone number of the connection on which the call is received is displayed on the handset. The displayed number may differ from the number you have dialled. Examples: u The called party has activated call forwarding. u The call is answered by another connection within a PABX system. If there is an entry in the directory for this phone number, the corresponding name will be displayed.
u Your VoIP provider supports COLP (Connected Line Identification Presentation). You
The number of the connection you have reached (or the assigned name) will also be displayed instead of the called number during toggling, conference calls and consultation calls. When the phone number is copied to the directory (Options Copy to Directory) and the last number redial list, the dialled number (not the displayed number) is copied.
Making calls with VoIP and the fixed line network Handsfree talking
Handsfree talking
Submenus
The functions in the submenus are displayed as lists. To access a function: Scroll to the function with the control key q and press OK. Or: Enter the number combination that is in front of the function in the menu tree (page 26) (shortcut). Briefly press the end call key a once to return to the previous menu level/cancel the operation.
Correcting incorrect entries
You can correct incorrect characters in the text by navigating to the incorrect entry using the control key. You can then: u Press X to delete the character to the left of the cursor. u Insert a new character to the left of the cursor. u Overwrite the flashing character when entering time and date, IP addresses etc.
You will find examples of icons used, menu entries and multiple line input in the appendix to this user guide, page 174.
VoIP telephony via Gigaset.net Correcting incorrect entries
VoIP telephony via Gigaset.net
You can use Gigaset.net to make free phone calls via the Internet directly to other Gigaset.net users, without having to set up an account with a VoIP provider or make any further settings. You simply have to connect your phone to the power supply and the Internet connection and, if necessary, enter yourself in the Gigaset.net online directory under a name of your choice (page 21/page 44). Gigaset net is a VoIP service provided by Siemens Home and Office Communication Devices GmbH und Co KG, which is available to all users with a Gigaset VoIP device. You can call other subscribers to Gigaset.net free of charge, i.e. there are no telephone charges other than the costs for your Internet connection. Connections to/from other networks are not possible. Every Gigaset VoIP device is assigned a Gigaset.net phone number by default (page 170). All registered subscribers are included in the Gigaset.net directory, which you are able to access. You can use an echo service provided by the telephone number on the Gigaset.net Web page to test your VoIP connection. u 12341#9 (English) After an announcement, the echo service sends back the voice data you have received immediately in the form of an echo.
Exclusion of liability
Gigaset.net is a voluntary service provided by Siemens Home and Office Communication GmbH & Co KG with no liability or guarantee for the availability of the network. This service can be terminated at any time with a notice period of three months.
If you do not use your Gigaset.net connection for six weeks, it is automatically deactivated. You cannot be reached for calls from Gigaset.net. The connection is reactivated: as soon as you start a search in the Gigaset.net directory or make a call via Gigaset.net (dial a number with #9 at the end) or activate the connection via the Web configurator (page 140).
Precondition: Calling Line Identification (CLIP, page 34). Depending on the type of list set, the calls list contains u missed calls u received calls (marked with ) u on the Gigaset C475 IP: calls received by the integrated answer machine (marked with ) The numbers of the last 30 calls are saved. Multiple calls from the same number will be stored once in the list of missed calls (the latest call). The number of calls from this number is shown in brackets after the entry. Multiple calls from the same number are stored several times in the list of answered calls.
Only calls to the receive numbers assigned to your handset are stored in the calls list (page 144). If no receive numbers are assigned, all calls will be stored in the calls list for all handsets.
Setting the calls list type
v Settings Base Calls List Type Missed Calls / All Calls Select and press OK ( = on). a Press and hold (idle status). The calls list entries are retained when you change the list type.
Entries in the calls list
New messages are displayed at the top. Example of list entries: All Calls Susi Sorglos 15.01.08 15.01.08 Delete 12:20 Louise Miller 11:15 Options
u List type in header: Missed Calls, All Calls u Status of entry
Bold: new entry
u Number or name of caller
You can add the caller's number to the directory (page 53).
u Date and time of call (if set, page 13) u Type of entry:
accepted calls ( ) missed calls calls recorded by the answer machine (, Gigaset C475 IP only)
Managing entries in the calls list
Pressing the display key Delete deletes the marked entry. After pressing the display key Options you can select more functions with q: Copy to Directory Copying a displayed number to the directory. Information If a URI was received and stored for a VoIP call, this will be shown. The URI is dialled if you press the talk key c. The URI is not entered on the last number redial list. Delete List Delete complete list. When you quit the call history, all entries are set to the status "old", i.e. the next time you call the list up they will no longer be shown in bold.
Answer machine list (Gigaset C475 IP)
The answer machine list Ans M.: is only displayed on handsets that have at least one receive number in common with the answer machine. You can use the mailbox list to listen to the messages that are in the mailboxes. The first new message received is displayed in the answer machine list. Playback starts when the list is opened. New messages are placed after old messages when they have been played back. All messages are played back irrespective of the associated receive number. Old messages are played back if the list does not contain any new messages. How to manage messages in the answer machine list is described on page 76. f Calls List: (2) / Ans M.: (1) q Select entry. c Briefly press/press and hold the talk key. The number is dialled using the selected connection type (page 31).
Messages when establishing a connection
The following problems may occur when connecting to the incoming e-mail server. The messages are displayed in the handset's display for a few seconds. Server not accessible! The connection to the incoming e-mail server could not be established. This may have the following causes: Incorrect entry for name of incoming e-mail server. Temporary problems with the incoming e-mail server (server is down or is not connected to the Internet). Check settings (page 154). Try again later. Currently not possible! The resources your phone requires to make the connection are busy, e.g.: Two VoIP connections have already been made Another handset is currently connected to the incoming e-mail server. Try again later. Log-in failed! Error when logging in to the incoming e-mail server. This may have the following cause: Incorrect entries for name of incoming e-mail server, user name and/or password. Check settings (page 154). 84
E-mail notifications View the message header of an e-mail
Mailbox settings incomplete! Incomplete entries for name of incoming e-mail server, user name and/or password. Check settings and complete if necessary (page 154).
View the message header of an e-mail
Precondition: You have opened the incoming mail list (page 83). q Select e-mail entry. Subject Press the display key. The subject of the e-mail message will be displayed (max. 120 characters). Press the display key to return to the incoming message list.
If the header is formatted in HTML it may be displayed differently to headers on the PC email client.
View e-mail sender's address
Precondition: You have opened the incoming mail list (page 83). q Select e-mail entry. From Press the display key. The sender's e-mail address is shown in full. Press the display key to return to the incoming message list. Example: From Susi.Sorglos@mailp rov.com
Deleting an e-mail
Precondition: You have viewed the message header or the sender's address of an e-mail (page 85). Select Options Delete E-mail and press OK. The e-mail is deleted from the incoming e-mail server. Version 2.1, 08.01.2007
If your phone is connected to a router with NAT (Network Address Translation) and/or a firewall, you must make some settings in this area so that your phone can be reached from the Internet (i.e. can be addressed). Through NAT, the IP addresses of subscribers in the LAN are concealed behind the public IP address of the router. For incoming calls If port forwarding is activated or a DMZ is set up for the phone on the router, no special settings are required for incoming calls. If this is not the case, an entry in the NAT routing table (in the router) is necessary in order for the phone to be reached. This entry is created when the phone is registered with the SIP service. In the interest of security, this entry is automatically deleted at certain intervals (session timeout). The phone must therefore confirm its registration at certain intervals (see NAT refresh time, page 139), so that the entry stays in the routing table. For outgoing calls The phone needs its public address in order to receive caller voice data. There are two possibilities: u The phone requests the public address from a STUN server on the Internet (Simple Transversal of UDP over NAT). STUN can only be used with asymmetric NATs and nonblocking firewalls. u The phone does not direct the connection request to the SIP proxy but to an outbound proxy on the Internet that supplies the data packets along with the public address. The STUN server and outbound proxy are used alternately to work around the NAT/firewall in the router. STUN enabled Click Yes if you want your phone to use STUN as soon as it is used on a router with asymmetric NAT. STUN server Enter the (fully-qualified) DNS name or the IP address of the STUN server on the Internet. If you selected Yes in the STUN enabled field, you must enter a STUN server here. STUN port Enter the number of the communication port on the STUN server. The default port is 3478.
STUN refresh time Enter the time intervals at which the phone should repeat the registration with the STUN server. The repeat is required so that the entry of the phone in the tables of the STUN server is retained. The repeat will be carried out for all activated VoIP phone numbers. Ask your VoIP provider for the STUN refresh time. The default is 240 seconds. If you enter 0 seconds, the registration will not be repeated periodically. NAT refresh time Specify the intervals at which you want the phone to update its entry in the NAT routing table. Specify an interval in seconds that is a little smaller than the NAT session timeout. As a rule you should not change the preconfigured value for the NAT refresh time. Outbound proxy mode Specify when the outbound proxy should be used. Always All signalling and voice data sent by the phone is sent to the outbound proxy. Auto Data sent by the phone is only sent to the outbound proxy when the phone is connected to a router with symmetric NAT or blocking firewall. If the phone is behind an asymmetric NAT, the STUN server is used. If you have set STUN enabled = No or have not entered a STUN server, the outbound proxy is always used. Never The outbound proxy is not used. If you do not make an entry in the Outbound proxy field, the phone behaves independently of the selected mode, as with Never. Outbound proxy Enter the (fully qualified) DNS name or the IP address of your provider's outbound proxy.
Web configurator configuring the telephone via a PC Setting the telephone default connection
u Connection paths over the Internet u If necessary, other applications that also use the DSL connection
In VoIP networks, voice quality is affected by various things including the "quality of service" (QoS). If the entire infrastructure demonstrates QoS, voice quality is better (fewer delays, less echoing, less crackling etc.). If, for example, the router does not have QoS, then the voice quality is not as good. Please see the specialist documentation for further information.
Setting the telephone default connection
The default telephone connection defines which line type (VoIP or fixed line network) will be used to dial numbers when you briefly press the c key. The default connection is applied to all registered handsets. Open the following Web page: Settings Telephony Number Assignment. Enter the default connection in the Linetype for outgoing calls area. This can be done by clicking on the VoIP or Fixed Line option. Now click Set to activate your settings.
The default connection is only relevant when dialling numbers that are not subject to dialling plans and are entered without a line suffix. You can change the settings for the default connection via any registered handset (page 117).
Assigning send and receive numbers to handsets
You can assign up to eight numbers on your phone: your fixed line network number, your Gigaset.net number and six VoIP numbers. You can assign as many of these numbers as you like to each handset as receive numbers. Receive numbers determine which handset(s) will ring when a call is received. You can assign one of your VoIP numbers to each handset as a (VoIP) send number. Send numbers define which VoIP account should be used in general to make and pay for outgoing VoIP calls. Exceptions: u a phone number is dialled with a line suffix (page 134) or u a dialling plan has been defined for the phone number (page 149). The Gigaset.net number and fixed line network number are permanently assigned to each registered handset as send numbers.
A handset is assigned the following numbers after it is registered on the base station: Receive numbers: all phone numbers assigned to the phone (fixed line network, Gigaset.net and VoIP). Send numbers: the fixed line network number and the VoIP phone number that you entered at the start of the phone configuration.
Changing internal handset numbers and names
Each handset is automatically assigned an internal number (1 to 6) and an internal name ("INT 1", "INT 2" etc.) when it registers with the base station (page 100). The internal numbers and names of all registered handsets can be changed.
You can read how to change internal names and numbers from page 102 on.
The names and internal numbers of all registered handsets are displayed in the Registered Handsets area. Select the handset whose number/name you want to change. Changing numbers: Select the internal number that you want to assign to the handset in the No. column of the handset. If a handset with this internal number already exists, you will also have to change the number allocation for this handset. The internal numbers 1-6 can only be assigned once each. Changing names: If necessary, change the name of the handset in the Name column. The name may contain up to 10 characters. If necessary, repeat the process for other handsets. Click Set to save the settings. The changes are present in the internal lists of all registered handsets. Handsets are sorted by their internal numbers in the internal list. The order of the handsets in the list can therefore be changed.
Open the following Web page: Settings Handsets.
If an internal number has been entered twice, a message will appear. The internal numbers are not changed.
Web configurator configuring the telephone via a PC Loading and deleting handset directories to/from the PC
Loading and deleting handset directories to/from the PC
The Web configurator has the following options for editing the directories of the registered handsets. u Store the handset directories on a PC. Entries are stored in vCard format in a vcf file on the PC. You can edit these files with an ASCII editor (e.g. Notepad/Editor in Windows Accessories) and load them onto any handset. You can also transfer directory entries to your PC address book (e.g. Outlook Express address book). u Transfer contact details from your PC address book to handset directories. Export the contacts, e.g. with Outlook Express to vcf files (vCards) and transfer them to handset directories using the Web configurator. u Delete the directory on the handset. If you have edited the directory file (vcf file) on the PC and would like to use this modified directory on the handset, you can delete the current directory from the handset first. u Tip: Back up the current directory on your PC before deleting it. You can then load it back onto the handset if the modified directory is affected by formatting errors and some, or all, of it cannot be loaded onto the handset.
You can find information on the vCard format (vcf) on the Internet, e.g. under: www.en.wikipedia.org/wiki/VCard or www.de.wikipedia.org/wiki/VCard (You can set the display language at the bottom left-hand side in the navigation area of the Web page.) You can still load directories in tsv format from your PC to your handset. If you want to transfer a handset directory (vcf file) saved on the PC that contains numerous entries to a Microsoft Outlook address book, please note the following: Microsoft Outlook only ever transfers the first (directory) entry from the vcf file to its address book.
You cannot make calls via VoIP. Either Provider registration failed! or Registration failed is shown. First wait a few minutes. This is often a short-term event that corrects itself after a short time. The message may still be displayed for the following reasons: 1. The personal VoIP access data (Username, Authent. Name and Authent. Password) you have entered may be incomplete or wrong. Check your information. In particular, check your use of upper and lower case.
2. The general settings for your VoIP provider are incomplete or incorrect (incorrect server address). Start the Web configurator and check the settings. You cannot make calls via VoIP. The display shows IP configuration error: xxx or VoIP config.error: xxx (xxx = VoIP status code). You are trying to make a call via a VoIP connection that is not properly configured. Start the Web configurator and check the settings. Possible status codes and their meanings are listed on page 167.
The phone does not dial an entered number. The display shows Not possible!. The number may be blocked (dial rule). Open the Dialling Plans Web page of the Web configurator and delete or deactivate the block. When establishing a connection, check the phone's local IP address that has been entered. You can check the IP address on your handset. Check the LAN connections for the PC and phone. Check that your phone can be reached. Send a ping command, e.g. from your PC, to the phone (ping s <local IP address of the phone>). You have tried to reach the phone via a secure http (https://.). Try again with http://.
You cannot establish a connection to the phone with your PC's Web browser.
Appendix Questions and answers You cannot be reached for calls from the Internet.
There is no entry for your phone in your router's routing table. Check the settings for the NAT refresh time (page 139). Your phone is not registered with the VoIP provider. You have entered the wrong user ID or an incorrect domain (page 137).
No firmware update or VoIP profile download is carried out. 1. If Currently not possible! is displayed, the VoIP connections may be busy or a download/update is already being carried out. Repeat the process at a later time.
2. If File corrupted! is displayed, the firmware or profile file may be invalid. Please only use firmware and downloads that are made available on the preconfigured Siemens server (page 159) or at www.siemens.com/gigasetcustomercare. 3. If Server not accessible! is displayed, the download server may not be accessible. The server is currently not accessible. Repeat the process at a later time. You have changed the preconfigured server address (page 159). Correct the address. If necessary, reset the base station. 4. If Transmission Error XXX is displayed, an error has occurred in the transmission of the file. An HTTP error code is displayed for XXX. Repeat the process. If the error occurs again, consult the Service department. 5. If Check IP settings! is displayed, your phone may not be connected to the Internet. Check the cable connections between the phone and router and between the router and the Internet. Check whether the phone is connected to the LAN, i.e. it can be reached at its IP address. You cannot listen to or control the network mailbox. VoIP: Your VoIP provider does not support the type of DTMF signalling set up on your phone. Ask your VoIP provider which signalling it supports and change the settings on your phone (page 146) if necessary. Operating the base station within a PABX: Your PABX is set for dial pulsing. Set your PABX to touch tone dialling.
Small Parts Dispatch Com Bocholt E-mail: kleinteileversand.com@siemens.com Fax: / 29
Use of the free software contained in this product extending beyond the program sequence intended by Siemens is at the user's own risk i.e. there shall be no claims for liability for defects against Siemens Home and Office Communication Devices GmbH & Co. KG. The GNU Lesser General Public License contains notes regarding the author's liability for defects or that of other proprietors of the free software. You shall have no right to assert a claim against Siemens Home and Office Communication Devices GmbH & Co. KG based on liability for defects, if a defect in the product is or could be due to changes you have made to the programs or their configuration. Furthermore, you shall have no right to assert a claim against Siemens Home and Office Communication Devices GmbH & Co. KG based on liability for defects if the free software infringes the copyright of third parties. Siemens shall not provide technical support for the software, including the free software included within it, if it has been changed.
GNU LESSER GENERAL PUBLIC LICENSE
Version 2.1, February 1999 Copyright (C) 1991, 1999 Free Software Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed. [This is the first released version of the Lesser GPL. It also counts as the successor of the GNU Library Public License, version 2, hence the version number 2.1.] The licenses for most software are designed to take away your freedom to share and change it. By contrast, the GNU General Public Licenses are intended to guarantee your freedom to share and change free software--to make sure the software is free for all its users. This license, the Lesser General Public License, applies to some specially designated software packages--typically libraries--of the Free Software Foundation and other authors who decide to use it. You can use it too, but we suggest you first think carefully about whether this license or the ordinary General Public License is the better strategy to use in any particular case, based on the explanations below. When we speak of free software, we are referring to freedom of use, not price. Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software (and charge for this service if you wish); that you receive source code or can get it if you want it; that you can change the software and use pieces of it in new free programs; and that you are informed that you can do these things. To protect your rights, we need to make restrictions that forbid distributors to deny you these rights or to ask you to surrender these rights. These restrictions translate to certain responsibilities for you if you distribute copies of the library or if you modify it. For example, if you distribute copies of the library, whether gratis or for a fee, you must give the recipients all the rights that we gave you. You must make sure that they, too, receive or can get the source code. If you link other code with the library, you must provide complete object files to the recipients, so that they can relink them with the library after making changes to the library and recompiling it. And you must show them these terms so they know their rights. We protect your rights with a two-step method: (1) we copyright the library, and (2) we offer you this license, which gives you legal permission to copy, distribute and/or modify the library. To protect each distributor, we want to make it very clear that there is no warranty for the free library. Also, if the library is modified by someone else and passed on, the recipients should know that what they have is not the original version, so that the original author's reputation will not be affected by problems that might be introduced by others. Finally, software patents pose a constant threat to the existence of any free program. We wish to make sure that a company cannot effectively restrict the users of a free program by obtaining a restrictive license from a patent holder. Therefore, we insist that any patent license obtained for a version of the library must be consistent with the full freedom of use specified in this license. Most GNU software, including some libraries, is covered by the ordinary GNU General Public License. This license, the GNU Lesser General Public License, applies to certain designated libraries, and is quite different from the ordinary General Public License. We use this license for certain libraries in order to permit linking those libraries into non-free programs. When a program is linked with a library, whether statically or using a shared library, the combination of the two is legally speaking a combined work, a derivative of the original library. The ordinary General Public License therefore permits such linking only if the entire combination fits its criteria of freedom. The Lesser General Public License permits more lax criteria for linking other code with the library. We call this license the "Lesser" General Public License because it does Less to protect the user's freedom than the ordinary General Public License. It also provides other free software developers Less of an advantage over competing non-free programs. These disadvantages are the reason we use the ordinary General Public License for many libraries. However, the Lesser license provides advantages in certain special circumstances.
Appendix Gigaset C470 IP/C475 IP Free software DING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE LIBRARY TO OPERATE WITH ANY OTHER SOFTWARE), EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. END OF TERMS AND CONDITIONS
How to Apply These Terms to Your New Libraries
If you develop a new library, and you want it to be of the greatest possible use to the public, we recommend making it free software that everyone can redistribute and change. You can do so by permitting redistribution under these terms (or, alternatively, under the terms of the ordinary General Public License). To apply these terms, attach the following notices to the library. It is safest to attach them to the start of each source file to most effectively convey the exclusion of warranty; and each file should have at least the "copyright" line and a pointer to where the full notice is found. <one line to give the library's name and a brief idea of what it does.> Copyright (C) <year> <name of author> This library is free software; you can redistribute it and/or modify it under the terms of the GNU Lesser General Public License as published by the Free Software Foundation; either version 2.1 of the License, or (at your option) any later version. This library is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU Lesser General Public License for more details. You should have received a copy of the GNU Lesser General Public License along with this library; if not, write to the Free Software Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA Also add information on how to contact you by electronic and paper mail. You should also get your employer (if you work as a programmer) or your school, if any, to sign a "copyright disclaimer" for the library, if necessary. Here is a sample; alter the names: Yoyodyne, Inc., hereby disclaims all copyright interest in the library `Frob' (a library for tweaking knobs) written by James Random Hacker. <signature of Ty Coon>, 1 April 1990 Ty Coon, President of Vice
Gigaset C470-475 IP / EN for IM-Ost / A31008-xxxx-xxxx-x-xxxx / accessories_SAG.fm / 18.12.07
Accessories
Gigaset handsets
Upgrade your Gigaset to a cordless PABX:
Gigaset C47H handset
u u u u u u u u u
Illuminated graphical colour display (65k colours) Illuminated keypad Handsfree talking Polyphonic ringer tones Directory for around 150 entries SMS (precondition: CLIP must be enabled) Headset socket Room monitor www.siemens.com/gigasetC47H
Institute of Electrical and Electronics Engineers
International body that defines standards in electronics and electro-technology, concerned in particular with the standardisation of LAN technology, transmission protocols, data transfer rate and wiring. Infrastructure network Network with central structure: all Network subscribers communicate via a central Router. Instant messaging Service that uses a client program to allow chatting in real time, i.e. to send brief messages to other subscribers on the Internet. Internet Global WAN. A series of protocols have been defined for exchanging data, known by the name TCP/IP. All Network subscribers are identifiable via their IP address. DNS assigns a Domain name to the IP address. Important services on the Internet include the World Wide Web (WWW), e-mail, file transfer and discussion forums. Internet Service Provider Enables access to the Internet for a fee. IP (Internet Protocol) TCP/IP protocol on the Internet. IP is responsible for addressing subscribers in a Network using IP addresses and routes data from the sender to the recipient. IP determines the paths (routing) along which the data packets travel. IP address A unique address for a network component within a network based on the TCP/IP protocols (e.g. LAN, Internet). On the Internet, domain names are usually assigned instead of IP addresses. DNS assigns the corresponding IP address to the domain name. The IP address has four parts (decimal numbers between 0 and 255) separated by full stops (e.g. 230.94.233.2).
The IP address is made up of the network number and the number of the Network subscribers (e.g. phone). Depending on the Subnet mask, the front one, two or three parts make up the network number and the rest of the IP address addresses the network component. The network number of all the components in any one network must be identical. IP addresses can be assigned automatically with DHCP (dynamic IP addresses) or manually (static IP addresses). See also: DHCP. IP pool range Range of IP addresses that the DHCP server can use to assign dynamic IP addresses.
Local Area Network
Network with a restricted physical range. A LAN can be wireless (WLAN) and/or wired. Local IP address The local or private IP address is the address for a network component in the local network (LAN). The network operator can assign any address he or she wants. Devices that act as a link from a local network to the Internet (gateway or router) have a public and a private IP address. See also IP address. Local SIP Port See SIP port/Local SIP port.
Handsfree activating/deactivating. 37 key. 1 mode. 37 talking. 37 Hash key. 1, 38 Headset. 1, 24, 194 Hearing aids. 7 HTTP proxy. 194 Hub. 194
Icon alarm clock. 113 answer machine. 73 battery. 13 new message. 76 new messenger message. 91 new SMS. 65 ringer tone. 112 ringer tone deactivated. 112 Idle status back to. 39 display. 1 IEEE. 194 Incoming e-mail server (e-mail). 154 Incoming message list opening (SMS). 65 Incoming message list (e-mail). 83 Incorrect input (correction). 40 Info messages (messenger). 92 Info services. 154 configuring. 155 Infrastructure network. 194 Installing, base station. 14 Instant messaging. 86, 152, 194 preconditions. 86 Institute of Electrical and Electronics Engineers. 194 Interface language handset. 107 Interface language for Web configurator. 126 Internal call. 103 call waiting. 104 Internal consultation call. 39, 104 Internet. 194 access (Broadband). 189 no connection to. 22
protocol. 194 service provider. 194 IP. 194 IP address. 194 assigning (handset). 121 assigning (Web configurator). 131 automatically obtaining one. 121, 131 checking (handset). 121 checking (Web configurator). 162 dialling. 33 displaying on handset. 2 dynamic. 192 global. 193 local. 195 private. 197 public. 197 static. 199 IP address type. 121, 131 IP configuration Web configurator. 131 IP configuring handset. 121 IP pool range. 195
Jabber ID (messenger). 152 Jabber server (messenger). 153 Jabber server port (messenger). 153
Key 1 (fast access). 1, 80 assign. 97 Key click. 112 Keypad change configuration. 109 Keypad lock. 8, 38 Keys assigning directory entry. 50, 52 call-by-call key. 1 cancel key. 39 control key. 1, 38 display keys. 1, 39 end call key. 1, 33, 40 fast access. 1, 80 handsfree key. 1 hash key. 1, 38 keypad lock. 38 message key. 1, 57 on/off key. 1 paging key (base station). 2 207
quick dial. 50, 52 recall key. 1 star key. 1, 112 talk key. 1
LAN. 195 Language display. 107 handset. 107 Web configurator. 126 Last number redial. 56 LGPL. 179 Licences, free software. 179 Line suffix dialling with. 32 display (Web configurator). 134 Line type for outgoing calls. 144 Linking, see SMS Liquid. 163 List answer machine list. 60 calls list. 58 e-mail notifications. 83 handsets. 38 last number redial list. 56 missed calls. 58 network mailbox. 98 Local Area Network. 195 Local communication ports. 147 Local IP address. 195 Local network. 131 Local SIP port. 199 Locate handset. 101 Lock (keypad lock). 38 Login password messenger. 152 Lsch-Taste. 39 Lost connection messenger. 88, 95 Loudspeaker volume. 39
Version 2.1, 08.01.2007 MAC address. 195 checking (handset). 122 checking (Web configurator). 162 Mailbox ID, see SMS
Mailboxes, see SMS Main menu. 26, 40 Mains adapter. 7 Making calls accepting a call. 34 cost-effective calls. 61 external (VoIP, fixed line network). 31 internal. 103 Maximum Receive Unit. 195 Maximum Transmission Unit. 195 Mbps. 195 Media Access Control. 195 Medical appliances. 7 Memory. 52 Menu end tone. 112 going back one menu level. 39, 40 menu bar (Web configurator). 128 menu guidance. 40 menu input. 175 opening. 38 phone overview. 26 Web configurator overview. 30 Message. 73 deleting. 77 deleting (messenger). 93 marking as "new". 77 new message icon. 76 playing back. 76 reading the subject (e-mail). 85 receiving (messenger). 91 receiving (SMS). 65 writing/sending (messenger). 93 writing/sending (SMS). 63 Message (ans. mach.) list. 60 playback via remote operation. 81 playing. 60 Message key. 1 opening lists. 57 Message list e-mail. 83 messenger. 92 SMS. 65 Messages listening to network mailbox. 98 Messaging Gigaset.net. 153
Status codes activating display (handset). 122 activating display (Web config.). 159 Status codes (VoIP), table. 167 Structure of IP address. 194 STUN. 199 STUN port. 138 STUN refresh time. 139 STUN server. 138 Submenu. 40 Subnet. 199 Subnet mask. 199 defining (handset). 121 defining (Web configurator). 131 Suffix. 134 dialling with. 32 Summer time changing automatically to. 161 Suppressing silence. 143 speech pauses (VoIP). 143 Symmetric NAT. 199 Synchronisation with time server. 161 System settings. 115
Transmission power reducing for the base station. 25 reducing for the handset. 25 Transport Layer Security. 200 Transport protocol. 200 Troubleshooting. 163 e-mail. 84 Internet connection. 22 SMS. 71
UDP. 200 Uniform Resource Identifier. 200 Universal Resource Locator. 200 Unknown. 36 Unknown caller. 36 URI. 200 URL. 200 Use random ports. 147 User Datagram Protocol. 200 User identification. 200 User name (VoIP-Account). 20, 120, 137
vCard format. 159 vcf file. 157 Version check, automatic. 161 VIP (directory entry). 51 Voice over Internet Protocol. 10, 201 Voice quality. 141 Voice quality and infrastructure. 143 VoIP. 201 accepting/rejecting call waiting. 48 activate/deactivate network mailbox. 96 activating/deactivating call waiting. 47 activating/deactivating status message. 122 advantages. 10 assigning IP address. 121 call forwarding. 46 completing settings. 22 conference call. 47 configuring account. 134 configuring account (first). 20 connection name. 135 enter network mailbox. 96 external consultation call. 47 loading provider data. 20, 119, 136
Talk key. 1 Tasten Lsch-Taste. 39 TCP. 200 Telephone book file content (vCard format). 158 Telephone connection configuring (Web config.). 133 Text information in idle display mode. 154 Text message, see SMS Time set manually. 13 transferring from time server. 161 Time server. 161 TLS. 200 Toggling. 200 disconnecting call. 47 VoIP. 47 Touch tone dialling. 124 Transfer rate. 200 Transferring PC address book to directory. 157 Transmission Control Protocol. 200 212
making call settings. 46 network services. 46 phone number. 20, 135 preconditions. 10 settings (on handset). 119 show called party number. 36 start connection assistant. 18, 119 status codes (table). 167 toggling. 47 VoIP connection activating/deactivating. 134, 140 automatic configuration. 135 configuring (handset). 119 configuring (Web configurator). 134 line suffix. 134 name (Web configurator). 135 name/provider (Web config.). 133 VoIP provider. 201 downloading data. 20, 136 selecting (Web configurator). 136 updating data automatically. 161 VoIP status messages activating display (handset). 122 activating display (Web config.). 159 status codes table. 167 VoIP telephony settings (Web config.). 134 VoIP user data entering. 20 entering (handset). 120 entering (Web configurator). 136 Volume earpiece. 110 earpiece volume. 110 handset handsfree volume. 110 handset language. 39 loudspeaker. 110 ringer tone. 111

Gigaset IP Phones / IM-NORD EN / A31008-xxxx-xxxx-x-xxxx / C47x_S675_S685_IP_UpdateFileIVZ.fm / 3/20/09
Gigaset S675 IP, S685 IP, C470 IP, C475 IP: New and updated functions
This document is a supplement to the user guide for the following Gigaset VoIP phones: Gigaset C470 IP, Gigaset C475 IP, Gigaset S675 IP and Gigaset S685 IP In the time since the user guides were completed, the functionality of these devices has been increased (firmware version 02.140 or higher). These changes are described in this document.
Important information for the Gigaset S685 IP:
This document is a supplement to the user guide for Gigaset S685 IP devices manufactured before May 2009. The label in the handset's battery compartment will bear the inscription "Gigaset S68H" (no "S2"). The label is located on the bottom of the battery compartment. The user guide can be found on the CD supplied with the device.
Version 4, 29.10.2007
Contents
Overview of the new and updated functions. 3 Description of new and updated functions. 5
Changes to phone setup process. 5 Starting the Gigaset.net assistant when first opening the Gigaset.net-directory. 7 Info Center with the handset always online. 8 Sending and receiving SMS (text messages) via VoIP. 12 Reading e-mail messages on the handset. 14 Deactivating your handset's microphone. 16 Network services during an external call. 17 Operating the base on on the PABX Setting access codes (external line prefixes). 18 Entering an HTTP proxy server (only when connected to an internal company network). 19 Activating/deactivating the STUN server of the Gigaset.net connection. 20 Activating the fixed line network connection as an alternative connection. 20 R key function for VoIP Hook flash/call diversion. 21 Defining local communication ports for VoIP. 23 Amendment to "Call signalling and number assignment". 25 Amendment to "Searching in the online directory". 25 Amendment to "Changing the display language". 26 Amendment to "Automatic firmware update". 26 Amendment to "Updating VoIP provider settings". 27 Amendment to "Defining dialling plans". 27 Correction to "Checking the base MAC address". 27 Checking extended service information for the base. 28 Information on operating Gigaset VoIP telephones with Network Address Translation (NAT) routers. 29 Edited/extended table of VoIP status codes. 31 Deleted function: "Send line selection for outgoing calls with */#". 34
Handset menu overviews. 35
Gigaset S67H to Gigaset S675 IP, Gigaset S68H to Gigaset S685 IP. 35 Gigaset C47H to Gigaset C470/C475 IP. 39
Gigaset IP Phones / IM-NORD EN / A31008-xxxx-xxxx-x-xxxx / description.fm / 3/20/09
Overview of the new and updated functions
New functions
u Info Center: You can use your Gigaset S67H/S68H/C47H handset to retrieve online conu
tent that is provided specifically for the handset from the Internet. Page 8 You can now also send and receive SMS messages via your VoIP connection. To send SMS messages via VoIP, you merely have to specify one of your VoIP connections as a send line for the send service centre. Page 12 You can display the text of e-mail messages on the handset. Page 14 You can deactivate your handset's microphone during an external call via the left display key. In this case, the other party cannot hear you, but you can still hear him/her. Network functions (e.g. external consultation calls, initiate/end conference call) that can no longer be accessed via the left display key due to this new function are now provided in the pop-up menu. Page 16 If you connect the telephone to a PABX, you can save the PABX access code on your phone. Page 18 If you connect your phone to an internal company or organisation network (Intranet), you can (if necessary) store the address of the internet HTTP proxy server on the base. Each time the telephone accesses the Internet, this HTTP proxy server is addressed. Page 19 You can now activate your fixed line connection as an alternative connection. If the telephone cannot establish a VoIP connection, it automatically attempts to establish a connection via the fixed line network. Page 20 As before, you can assign a VoIP provider feature to the S key. Alternatively, you can use the S key for transferring calls (call transfer via VoIP). Page 21 Depending on your router's NAT, you can activate/deactivate the STUN server for your Gigaset.net connection. Page 20
2. Gigaset.net assistant: After you have completed the VoIP configuration, i.e. after entering your user data or the auto-configuration code for your VoIP account, the Gigaset.net assistant is no longer started (the step "Entering your name in the Gigaset.net directory" in the telephone user guide can be skipped). After you have entered your user data or the auto-configuration code, the handset reverts to idle status. The Gigaset.net assistant is started when you open the Gigaset.net directory for the first time ( Page 7). You can then enter your name in the Gigaset.net directory. 3. If a firmware update for your telephone is available in the Internet: In this case, the message New firmware available is displayed if you press the flashing message key after starting your handset and connecting the base. Perform the firmware update (press the right display key Yes). Once the update has been completed (after approx. 3 minutes) the handset's idle display appears again and the message key f flashes. If you press f, the following is displayed: Start wizard for entry of VoIP connection data?. You can then start the connection assistant as described in the user guide.
Description of new and updated functions Starting the Gigaset.net assistant when first opening the Gigaset.net-directory
Starting the Gigaset.net assistant when first opening the Gigaset.netdirectory
After setup, you can use the Gigaset.net assistant to enter your name in the Gigaset.net directory, i.e. create a Gigaset.net directory entry for your telephone. To do so, open the Gigaset.net directory. Precondition: Your handset is in idle status. s Press and hold. q If necessary, select Gigaset.net from the list of available online directories and press OK. The following appears in the handset's display:
Gigaset.net Start assistant for Gigaset.net?
Press the display key Yes to start the assistant.
Please note The Gigaset.net assistant is only opened the first time you open the Gigaset.net directory. If you press No, the assistant will be cancelled and not restarted. You can then enter your name using the Gigaset.net directory menu (Options Own details).
Coding error on requested page The content of the requested info service is coded in a format which the handset cannot display. Cant display requested page General error when loading the info service. Login failed. Registration has failed. Possible causes of this are: u You have not entered your registration data correctly. Reselect the info service and repeat the registration process. Please remember that data is case sensitive. u You are not entitled to access this info service.
Check your Internet connection and repeat the request at a later time.
Registration for personalised info services
If a special registration with user name and password is required to access an info service, the following is displayed after the service has been called up (example):
Login Username: Password:
Username Password
Enter the user name that you have agreed with the info service provider. Enter the password associated with this user name. Press the display key to send the registration data.
If registration was successful, the requested info service is displayed.
If registration failed, a message to this effect appears on the display loading requested information, Page 9. Please note Please remember that registration data is case sensitive.
Messages when
Operating the Info Center
Depending on the type of info service requested, you can carry out the following actions:
Scrolling within an info service
You can use s to scroll downwards within an info service, and t to scroll up (back).
Skipping back to the previous page
Press the left display key.
Skipping back to the Info Center menu
You want to go offline: Press and hold the end call key a, the handset returns to idle status.
Briefly press the end call key a.
Selecting a hyperlink
u Hyperlink to further information:
If the page contains a hyperlink to further information, this is indicated by the g icon. If a page is opened using hyperlinks, the first hyperlink is highlighted. Using the control keys (s and/or t) as required, you can navigate to the hyperlink that you would like to select. The hyperlink is then highlighted by bars. Press the right display key Link, to open the relevant page. u Hyperlink to a phone number: If a hyperlink contains a phone number, you can copy the number to the local directory or call the number directly (Click-2-Call functionality). Select the hyperlink using the s and/or t keys, as required. You can identify a hyperlink of this type by the fact that Call is shown above the right display key. Press CopyToDir if you want to copy the phone number to your handset's local directory. Or: Press Call to call the stored number.
Depending on the provider, if you press Call, the number is either dialled directly or appears first in the display, in which case you must first confirm the number before it is dialled. Example:
Dial Number
12345678
If you press Yes, the number is dialled. If you press No, the page with the hyperlink is displayed again. The number will not
be dialled. Or:
Entering text
If necessary, use q to navigate to the line containing the field into which you want to Enter your text using the handset keys (for information on entering text see the appendix to the user guide belonging to your phone). If necessary, navigate to other text fields to complete them or make a selection Press the right display key to complete the entry and send the data.
Making selections
(see below). enter text. The cursor flashes in the text field.
If necessary, use q to navigate to the line, in which you would like to make a selection. Press left or right on the control key several times to make the desired selection. Use q to navigate to other selection fields and make your selection as described above. Press the left display key to complete the selection and send the data.
Setting options
Use q to navigate to the line containing the option. The line is highlighted. Activate or deactivate the option via the control key v (press right) or the right display If necessary, navigate to other options or text fields to set or complete them. Press the left display key (e.g. Send) to complete the entry and send the data.
Version 4, 29.10.2007 key (e.g. OK).
Description of new and updated functions Sending and receiving SMS (text messages) via VoIP
Sending and receiving SMS (text messages) via VoIP
This section amends the chapter "SMS (text messages)" in the user guide for your Gigaset VoIP phone.
You can now use your telephone to send and receive SMS messages via the fixed line network and VoIP. You can receive SMS messages (abbreviated: SMS) via all of your telephone's connections (with the exception of Gigaset.net). You must explicitly specify the (send) line via which the SMS messages are to be sent (fixed line network or one of your VoIP connections). Precondition: Your fixed line network and VoIP providers support SMS functionality.
Setting the send line
You define the send line when setting the SMS centres. For each individual SMS centre, you can specify which of your lines is to be used to send SMS messages when this SMS centre is activated as the send centre. Please note Before you specify one of your VoIP connections as the send line, check with your VoIP provider whether the SMS centre can be reached via the VoIP connection. Not all VoIP providers support special phone numbers! v Messaging SMS Settings Service Centres s Select SMS centre (e.g. Service Centr. 1) and press OK. s Scroll to the Send via line to select the send line to be used when sending SMS messages via this SMS centre. The fixed line network is preset by default. Edit Press the display key. A list of your phone's connections will be displayed. You can select from your fixed line network connection and all VoIP connections that you have configured. The standard names for the connections are displayed. IP1 to IP6, Fxd. ln. Fxd. ln. / IP1 / IP2 /. Select the VoIP or fixed line connection and press OK. Save Press the display key to save the changes.
u If you have selected a VoIP connection and the attempt to transmit the SMS messages
Please note
fails, the SMS with error status is stored in the incoming message list. Even if you have activated your fixed line network connection as an alternative connection ( Page 20), the telephone does not attempt to send SMS messages via the fixed line network. u If you have selected a VoIP connection as a send line and this is deleted from the configuration, the first VoIP connection in the configuration will be used.
Note on writing, sending and receiving SMS messages etc.
Regardless of your send line settings (fixed line network or VoIP) you can write, send and receive SMS messages as well as request SMS notifications as described in the user guide for your phone ( chapter "SMS (text messages)"). If your VoIP provider supports the relevant features, you can also use personal mailboxes, send SMS messages to e-mail addresses, or request SMS info services. Please note Every SMS addressed to one of your numbers (VoIP or fixed line network) is displayed on all registered handsets with SMS functionality, even if the phone number addressed is not assigned to the handset as a receive number.
Description of new and updated functions Reading e-mail messages on the handset
Reading e-mail messages on the handset
This section amends the chapter "E-mail notifications" in the user guide for your Gigaset VoIP phone.
Your phone will notify you when new e-mail messages have been received on your incoming e-mail server. Using the handset, you can now display the sender, date/time of receipt, subject and message text for each e-mail in the inbox.
Preconditions:
u You have set up an e-mail account with an ISP. u The incoming e-mail server uses the POP3 protocol. u You have saved the name of the incoming e-mail server and your personal e-mail access
data (account name, password) in the phone ( user guide for your phone, Web configurator page: Settings Messaging E-Mail).
v Messaging E-mail Or if new e-mail messages have been received (the message key f flashes): f E-mail: The telephone establishes a connection to the incoming e-mail server. A list (inbox) of e-mail messages that are stored there will be displayed. The sequence in which the e-mail messages are displayed is dependent on your POP3 server. Generally speaking, the new unread messages appear before old messages that have been read.
Opening the inbox
Opening and reading e-mail messages
Select e-mail entry. Press the display key.
The subject (Subject:) and text (Text:) of the e-mail message are displayed. Any attachments to the e-mail are not displayed. Example display:
E-mail Viewer Subject: Invitation Text: Hello Anna, are you coming to the football match on Friday? 1 2
Description of new and updated functions Network services during an external call
Network services during an external call
This section amends the sections "Network services Further network services in the fixed line network" and "Network services Further network services for VoIP" in the user guide for your Gigaset VoIP telephone.
Some network services that were previously accessed via display keys are now provided via the context menu. To open the pop-up menu you must press the display key Options.
u Fixed line network: You have requested the following network services from your fixed
line network provider.
u VoIP: Your phone permits two parallel VoIP connections.
( user guide for your phone, Web configurator Settings Telephony Audio). The following functions are affected u Consultation call During an external call via VoIP or the fixed line network: Press the display key Options. Select External Call and press OK. Enter a number or copy it from the directory and press OK. The first party is placed on hold and hears hold music. u Accepting a waiting call Precondition: Call waiting is activated ( user guide for your phone). You are conducting an external call via VoIP or the fixed line network. A second caller (waiting call) is signalled: Press the display key Options. Select Accept waiting call and press OK. The first party is placed on hold and hears hold music. u Initiating a conference call You are call swapping and want to talk to both parties simultaneously: Press the display key Options. Select Conference and press OK. u Ending a conference call (call swapping) Press the display key Options. Select End Conference and press OK.
Rejecting a waiting call during a VoIP call
You can now reject a waiting call while conducting a conversation via VoIP. You are conducting an external call via a VoIP connection. A second caller (waiting call) is signalled: Options Reject waiting call Select the above and press OK to reject the waiting call.
Description of new and updated functions Operating the base on on the PABX Setting access codes (external line prefixes)
Operating the base on on the PABX Setting access codes (external line prefixes)
This section amends the chapter "Operating the base on the PABX" in the user guide for your Gigaset VoIP phone.
Depending on your PABX, you must dial an access code before making external calls in order to obtain an external line. You can store this access code in your phone. For example, the access code is then automatically placed before the numbers selected from the calls list. v Settings Base Add. Features Access Code Select and press OK. ~ Enter or edit the access code (maximum three digits) and press OK. a Press and hold (idle status). If an access code is set, the following applies: u The access code is added automatically when dialling from the calls list/answering machine list and when dialling emergency numbers and SMS centre numbers. u When dialling numbers manually and dialling numbers from the directory you must add the access code yourself.
STUN enabled Select No to deactivate STUN. Select Yes if you want your phone to use STUN.
Activating the fixed line network connection as an alternative connection
You can activate the fixed line network connection on your phone as an alternative connection. If an attempt to establish a connection via VoIP then fails, an attempt is made automatically to establish the connection via the fixed line network. An alternative connection would be used in the following cases: u your VoIP connections are busy u the SIP server for the VoIP connection cannot be accessed u the dialled VoIP connection has not yet been configured or has not been configured correctly (e.g. incorrect password) u the base does not have a connection to the Internet, e.g. because your router is deactivated or not connected to the Internet.
u SMS messages that are to be sent via a VoIP connection are not sent via the fixed line
Exceptions
network connection as an alternative. The SMS message is stored in the incoming message list with an error status. Your handset's message key will flash. u If you enter a VoIP line suffix (#1 to #6) or press the IP display key before dialling, the connection is not established over the fixed line network as an alternative. u If you dial a URI or IP address instead of a phone number, the connection cannot be established via the fixed line network. Version 4, 29.10.2007
Open the following Web page: Settings Telephony Number Assignment.
Description of new and updated functions R key function for VoIP Hook flash/call diversion
Area Default Connection
If you want to activate the fixed line network connection as an alternative connection,
click the Yes option next to Automatic Fallback to Fixed Line. Select No to deactivate the function. Now select Set to activate your settings.
R key function for VoIP Hook flash/call diversion
This section replaces/amends the sections "Web configurator R key function for VoIP (Hook flash)" in the user guide for your Gigaset VoIP phone.
Using your phone's Web configurator, you can assign a special feature of your VoIP provider to the S key. Alternatively, you can use the S key for call diversion (call transfer).
Assigning the signal for a provider feature to the S key
To be able to use a special feature of your VoIP provider, your phone must send a specific signal (data packet) to the SIP server. You can assign this "signal" to your phone's R key. If you press the R key during a VoIP call the signal will be sent to the server.
Precondition:
u DTMF reminders via SIP info messages is activated, i.e. the SIP Info option on this web u The S key is not used for call transfer, i.e. Use the R key to initiate call transfer with the SIP
page is activated.
Open the following Web page: Settings Telephony Advanced Settings.
Use random ports = No
SIP port Specify the port number for the SIP port. Enter a number between 1024 and 49152 in the field. The default port number for SIP signalling is 5060. The port number specified must not be in the RTP port number range. RTP port Specify a range of port numbers that are to be used as RTP ports. This range must be used in the LAN (router) for the phone. Enter the lowest port number in the left-hand field and the highest number in the right-hand field (numbers between 1024 and 55000).
Size of the port number range: The difference between the port numbers must be at least 6 if you permit two simultaneous VoIP calls on your phone. It must be at least 4 if you only permit one VoIP call ( user guide for your phone, Web configurator Settings Telephony Audio). The lower of the port numbers in the range (in the left-hand field) must be an even number. If you enter an odd number, the next lowest even number will be selected automatically (e.g. if you enter 5003, then 5002 is set automatically). The default port number for voice transmission is 5004.
Use random ports = Yes
SIP port Enter the port number range from which the SIP port is to be dialled. Enter the lowest port number in the port number range in the left-hand field and the highest number in the right-hand field (numbers between 1024 and 49152). This port number range must not overlap the range specified for RTP port. The default range is 5060 to 5076. RTP port Specify a range of port numbers from which the RTP ports are to be dialled. Enter the lowest port number in the port number range in the left-hand field and the highest number in the right-hand field. The default range is 5004 to 5020.
Description of new and updated functions Amendment to "Call signalling and number assignment"
Amendment to "Call signalling and number assignment"
The section amends the sections "Accepting calls", "Web configurator Assigning send and receive numbers to handsets" and "Web configurator Assigning receive numbers to the answering machine" in the user guide for your Gigaset VoIP phone.
Signalling incoming calls
If you have not assigned any receive numbers, either to the answering machine or the registered handsets, calls to all connections will be signalled on all handsets. If you have assigned receive numbers, your handset will only indicate calls to receiving numbers assigned to this handset. Please note the following cases: u If the phone number is not assigned to a handset or an answering machine as a receive number, all calls to this number are signalled on all handsets. u If the phone number is not assigned to a handset, but is assigned to the answering machine, the call is not signalled on any handset and is accepted by the answering machine. u Calls to your phone's IP address are signalled on all handsets.
Amendment to "Searching in the online directory"
This section amends the section "Using the directory and lists Using online directories" in the user guide for your Gigaset VoIP phone.
Entering the town/city name when searching for an entry
To avoid repeated entries, the names of the last five towns/cities entered are displayed in the City field. You can select the displayed name of the town/city with s and confirm with OK or You can enter a new name.
Description of new and updated functions Amendment to "Changing the display language"
Amendment to "Changing the display language"
The section amends the section "Handset settings Changing the display language" in the user guide for your Gigaset VoIP phone.
Parts of the menu are not displayed in the language selected.
.and three or more handsets are registered on your base. The language set on at least three handsets is not a standard language of the base. The standard base languages are: English, French, German, Italian, Spanish, Portuguese and Dutch. On your base, display texts are only stored for the standard languages. In addition, these display texts can be stored in the base in two other languages or in another language for two different types of Gigaset handsets. When selecting the language on the handset, these texts are downloaded to the base from the Internet. If another non-standard language is set on a third handset, some display texts appear in one of the standard languages on this handset. Both of the non-standard languages are saved on the base, which are set with the lower number of internal numbers. If there is no further handset registered on the base whose type and language setting correspond to an additionally loaded language, then the memory is freed up. If necessary, the language set for another registered handset is loaded onto the base.
Cause:
Amendment to "Automatic firmware update"
This section amends the section "Updating the base firmware Automatic firmware update" in the user guide for your Gigaset VoIP phone. The "Firmware update reminder" described here only applies to devices for which a firmware version more recent than 02.140 was already loaded when the device was bought (manufactured after May 2009).
If you have activated the automatic version check for your phone ( user guide for your phone, Web configurator page Settings Miscellaneous, field Automatic check for software/ profile updates), your phone will check daily whether a newer firmware version is available from the Internet on the Gigaset configuration server. If this is the case, the message New firmware available is displayed when the handset is in idle status and the message key f flashes. If you do not want to perform an update at this time, press the message key f and respond to the prompt Update firmware? with No. The handset switches to idle status. Your phone will then remind you at a later date about the firmware update (New firmware available will be displayed again). Please note If the telephone is not connected to the Internet at the time when the check for new firmware is to be carried out (e.g. because the router is deactivated), the check is carried out as soon as the phone is reconnected to the Internet. Version 4, 29.10.2007
To change the SIP and RTP port numbers on your VoIP phone, proceed as follows:
Connect your PC's browser to the Web configurator of the telephone and log in ( user guide for your phone). Open the Web page Settings Telephony Advanced Settings and change the settings for the SIP and RTP ports ( Page 23).
To help you remember the new port numbers (e.g. for router configuration), you can choose numbers that are very similar to the standard settings, e.g. SIP port RTP port Version 4, 29.10.49004 to 49010 instead of instead of to 5010
Save the changes on your telephone. Wait for the active VoIP connections to be re-registered. To do so, switch to the Web page Settings Telephony Connections to see the Status of your VoIP connections. Check to see whether the problem persists. If it does, perform step 2.
2. Setting port forwarding on the router
To ensure that your specified SIP and RTP port numbers are used on the WAN interface with the public IP address, you must define port forwarding rules for the SIP and RTP ports on the router.
To define port forwarding on the router, proceed as follows:
The terms used in the following can vary from router to router. To forward a port, you must make the following specifications (example):
Protocol
UDP UDP
Public port
49060 4900449010
Local port
Local host (IP)
192.168.2.10 192.168.2.10 for SIP for RTP
Protocol Enter UPD as the protocol to be used. Public port Port number/port number range on the WAN interface Local port The SIP and RTP port numbers set on the telephone. In the new firmware version for Gigaset VoIP telephones, you can set a RTP port range. In this case, you must also define corresponding port forwarding for this range. Local host (IP) Local IP address of your phone in the LAN. You can see the phone's current IP address in the handset display by pressing the paging key on the base. To enable the router to perform this port forwarding, the DHCP settings of the router must ensure that the telephone is always assigned the same local IP address i.e. the DHCP does not change the IP address assigned to the telephone during operation. Alternatively, you can assign a fixed (static) IP address to the telephone ( user guide for your phone). However, you must ensure that this IP address is not within the address range reserved for DHCP and is not assigned to any other LAN subscriber.
Description of new and updated functions Edited/extended table of VoIP status codes
Edited/extended table of VoIP status codes
This table replaces the table of VoIP status codes provided in the appendix of the user guide for your telephone.
In the following tables you will find the meaning of the most important status codes and messages.
Status Meaning code IP configuration error: IP domain not entered. IP configuration error: SIP user name (Authentication Name) not entered. This is shown, for example, when dialling with a line suffix, if no connection is configured for the suffix on the base. IP configuration error: SIP password (Authentication password) not entered. The called party can be reached under several phone numbers. If the VoIP provider supports this, a list of the phone numbers is transmitted as well as the status code. The caller can select to which number he wants to make the connection. Permanently redirected. The called party can no longer be reached under this number. The new number is transferred to the phone together with the status code, and the phone then no longer accesses the old number but dials the new address immediately. Temporarily redirected. The phone is informed that the called party cannot be reached under the dialled number. The call is redirected for a limited period. The phone is also notified of the length of the redirection. The query is sent to a different "proxy server", e.g. to balance incoming queries. The phone will once again make the same query to another proxy server. This is not a redirection of the address per se. Other service: The query or call could not be transferred. But the phone is notified what other options there are to be able to connect the call. Wrong call Not authorised The requested service is not supported by the VoIP provider. Wrong phone number. No connection on this number. Example: In a local call you have not dialled the area code although your VoIP provider does not support local calls. Method not permitted. Not acceptable. The requested service cannot be provided. Proxy authentication required. The party cannot be reached (e.g. account has been deleted).
504 505
924 925
Description of new and updated functions Deleted function: "Send line selection for outgoing calls with */#"
Deleted function: "Send line selection for outgoing calls with */#"
This section relates to the selection of default or non-default connections by adding # or * to the dialled number.
If your purchased telephone came with firmware version 02.140 or later already installed (Manufactured after May 2009), this function is not available. With these devices, it is no longer possible to select the non-default connection by adding an asterisk (*) to the dialled number or to select the default connection by adding a hash symbol (#). However, you can still use the line suffix to select the send line when dialling. If you add #0 to the number, it is dialled via the fixed line network. If you add #1, #2,., #6, the number is dialled via the corresponding VoIP connection. Further information about this can be found in the operating instructions for your telephone.
Dialling with the quick dial keys
If you have assigned a phone number to a number key on the handset as a quick dial number, it is dialled via the default connection if no line suffix is specified. Exception: A dialling plan has been defined for the number
Gigaset IP Phones / IM-NORD EN / A31008-xxxx-xxxx-x-xxxx / HS_menutrees.fm / 3/20/09
Handset menu overviews Gigaset S67H to Gigaset S675 IP, Gigaset S68H to Gigaset S685 IP
Handset menu overviews
Gigaset S67H to Gigaset S675 IP, Gigaset S68H to Gigaset S685 IP
New and updated menus and submenus are marked in orange. Please note that a few digit combinations (shortcuts) for quick entry to the submenus have also changed. They are also marked in orange. 1 Messaging An SMS mailbox (general or private) activated without a PIN 1-1-1 New SMS 1-1-2 Incoming (0) 1-1-3 Draft (0) An SMS mailbox activated with a PIN or 2-3 mailboxes 1-1-1 Mailbox 1-1-1-1 New SMS 1-1-1-2 Incoming (0) 1-1-1-3 Draft (0) 1-1-2 Mailbox 1 to Mailbox 2 1-1-4 Mailbox 3 1-1-2-1 New SMS to 1-1-4-1 1-1-2-2 Incoming (0) to 1-1-4-2 1-1-2-3 Draft (0) to 1-1-4-3 1-1-5 SMS Service 1-1-6 Settings 1-1-6-1 Service Centres 1-1-6-2 SMS Mailboxes 1-1-6-3 Notify Number 1-1-6-4 Notify Type 1-1-6-5 Status Report Version 4, 29.10.2007 1-2 E-mail 1-1 SMS
1-3 Messenger
1-3-1 Buddies 1-3-2 User Status 1-3-2-1 Change Status 1-3-2-2 Info 1-3-3 Messages
Sel. Services
2-1 Info Center 2-2 VoIP
Page 8
2-2-6 Call Diversion 2-2-7 Call Waiting
2-3 Fixed Line
2-3-6 Call Diversion 2-3-7 Call Waiting
*) Menu item Withhold No. is no longer available. It is replaced by 2-6 Next Call.
2-4 Ringback Off 2-5 Always anon. 2-6 Next Call Calls List Add. Features 4-4-2 Bluetooth 4-4-3 Directory 4-6 Missed Appts. 7 Alarm Clock Calendar Resource Dir.
Only for Gigaset S68H
4-3 Room Monitor 4-4 Data Transfer
7-1 Screensavers 7-2 Caller Pictures 7-3 Sounds 7-4 Capacity Version 4, 29.10.2007
Settings
8-1 Date/Time 8-2 Audio Settings 8-2-1 Handset Volume 8-2-2 Ringer Settings 8-2-2-1 Ext. Calls 8-2-2-2 Internal Calls 8-2-2-3 Appointments 8-2-2-4 All 8-2-3 Advisory Tones 8-3 Display 8-3-1 Screen Saver 8-3-2 Colour Scheme 8-3-3 Contrast 8-3-4 Backlight 8-4 Handset 8-4-1 Language 8-4-2 Auto Answer 8-4-3 Register H/Set 8-4-4 Select Base 8-4-5 Area Codes 8-4-6 Reset Handset 8-5 Base 8-5-1 Calls List Type 8-5-1-1 Missed Calls 8-5-1-2 All Calls 8-5-2 Music on hold 8-5-3 System PIN 8-5-4 Base Reset 8-5-5 Add. Features 8-5-5-1 Repeater Mode 8-5-5-2 Access Code 8-5-5-3 Eco Mode 8-5-6 Local Network 8-5-8 Software Update
Page 18
8-6 Voice Mail
8-6-1 Local AM
8-6-1-1 Ans Machine 8-6-1-2 Call Screening 8-6-1-3 Announcements 8-6-1-4 Message Length 8-6-1-5 Recording Quality 8-6-1-6 Ring Delay
8-6-2 Network AM(s)
8-6-2-1 Net AM Fxd. ln. 8-6-2-2 Net AM IP1 :
(dependent on the number of configured VoIP phone numbers and receive numbers on the handset)
8-6-2-7 Net AM IP6 8-6-3 Set Key 1 Local AM Net AM Fxd. ln. Net AM IP1
Net AM IP6 8-7 Telephony 8-7-1 Default Line 8-7-1-1 VoIP 8-7-1-2 Fixed Line 8-7-2 Connection Assist. 8-7-6 Fixed Line 8-7-7 VoIP 8-7-6-2 Recall
Enter system PIN
Show Stat. on HS Select Provider Provider Registr.
Handset menu overviews Gigaset C47H to Gigaset C470/C475 IP
Gigaset C47H to Gigaset C470/C475 IP
New and updated menus and submenus are marked in orange. Please note that a few digit combinations (shortcuts) for quick entry to the submenus have also changed. They are also marked in orange. 1 Messaging An SMS mailbox (general or private) activated without a PIN 1-1-1 New SMS 1-1-2 Incoming (0) 1-1-3 Draft (0) An SMS mailbox activated with a PIN or 2-3 mailboxes 1-1-1 Mailbox 1-1-1-1 New SMS 1-1-1-2 Incoming (0) 1-1-1-3 Draft (0) 1-1-2 Mailbox 1 to Mailbox 2 1-1-4 Mailbox 3 1-1-2-1 New SMS to 1-1-4-1 1-1-2-2 Incoming (0) to 1-1-4-2 1-1-2-3 Draft (0) to 1-1-4-3 1-1-5 SMS Service 1-1-6 Settings 1-1-6-1 Service Centres 1-1-6-2 SMS Mailboxes 1-1-6-3 Notify Number 1-1-6-4 Notify Type 1-1-6-5 Status Report 1-2 E-mail 1-3 Messenger Version 4, 29.10.2007 1-3-1 Buddies 1-3-2 User Status 1-3-2-1 Change Status 1-3-2-2 Info 1-3-3 Messages 39
1-1 SMS
2-4 Ringback Off 2-5 Always anon. 2-6 Next Call Alarm Clock Add. Features
4-3 Room Monitor
Settings 5-2-1 Handset Volume 5-2-2 Ringer Settings 5-2-2-1 Ext. Calls 5-2-2-2 Internal Calls 5-2-2-3 All 5-2-3 Advisory Tones
5-1 Date/Time 5-2 Audio Settings
5-3 Display
5-3-1 Screen Picture 5-3-2 Colour Scheme 5-3-3 Contrast 5-3-4 Backlight
5-4 Handset
5-4-1 Language 5-4-2 Auto Answer 5-4-3 Register H/Set 5-4-4 Reset Handset
5-5 Base
5-5-1 Calls List Type
5-5-1-1 Missed Calls 5-5-1-2 All Calls
5-5-2 Music on hold 5-5-3 System PIN 5-5-4 Base Reset 5-5-5 Add. Features 5-5-5-1 Repeater Mode 5-5-5-2 Access Code 5-5-5-3 Eco Mode 5-5-6 Local Network 5-5-8 Software Update
5-6 Voice Mail
5-6-1 Local AM
(only on C475 IP base)
5-6-1-1 Ans Machine
5-6-1-2 Call Screening 5-6-1-3 Announcements 5-6-1-4 Message Length 5-6-1-5 Recording Quality 5-6-1-6 Ring Delay 5-6-2 Network AM(s) 5-6-2-1 Net AM Fxd. ln. 5-6-2-2 Net AM IP1
5-6-2-6 Net AM IP6 5-6-3 Set Key 1 Local AM
Net AM Fxd. ln. Net AM IP1 :
Net AM IP6 5-7 Telephony 5-7-1 Default Line 5-7-1-1 VoIP 5-7-1-2 Fixed Line 5-7-2 Connection Assist. 5-7-6 Fixed Line 5-7-7 VoIP 5-7-6-2 Recall
Enter sys- Show Stat. on HS tem PIN
Select Provider
Provider Registr.
Tags
L1732S-SF STR-GA8ES AVA-1202 DXZ946MP DCP-7040 V-KC402HTU AV-14A10 MF-JM53x8K 6700 WX Casio SK-5 IRT 3520 231-25 BDP1400 LAC5800R Strde485 KDL-40V3000 SHR-2040 Thinkpad I Vega 6000 CDX-GT260 WD-10801T AR-FX13 DM-420 EX Plus D7200 KG288 Jimmy 1994 VPC-C5E LI 7000 MSC-HR10 TAD-R1 TL-WN650G Fantom-X6 WA72145 WL-174 KDC-W6641U FA311 EW935S S5 IS DNX194H Motorola H560 GCE-8526B Vivicam 5386 HDB73 CRW-5232AS CFX-9950GB Plus VOM-78 SR4600 HT-DDW685 Wlan 7270 HBR556 WS-32M164N Manual Finepix F11 Satellite 2550 C200 Lite FT-8800E Akai S900 KF-60SX300K LE32B350f1W EP7150 Fino 105 96ST-A DSC-W350 P ESC 300 KDL-40W5500 Twin Voip MF4690 DLE5977S S-102 Galaxy 30 WMS Orange MW82N-X Ericsson V800 Yamaha US-1 Bayliss Twin Voip Telephone Sunfire 2003 MD96144 Urc-5650 Backbeat 906 Sl 65 Neve 1081 AVH-5200DVD C 303 LD-14AW1 PM-3700C WD20000H2q-00 DP-29F DSP-R995 AF-S85NX WL-1600USB Macro DES-1008P A105-S4384 ZOB482N Sbchc065 KX-TG7322G RL36sbsw NX6120 HMX-H200 KDL-32EX600 Review Skype
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