FCC Compliance Class B Digital Device
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.
Changes or modification not expressly approved by the party responsible for compliance could void the users authority to operate the equipment.

Canadian Compliance

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numerique de la class B est conforme la norme NMB-003 du Canada.

FCC Certification

This product contains a radio transmitter and accordingly has been certified as compliant with 47 CFR Part 15 of the FCC Rules for intentional radiators. Products that contain a radio transmitter are labeled with FCC ID and the FCC logo.
Canada - Industry Canada (IC)
This Class B digital device complies with Canadian ICES-003. Cet appareil numrique de la classe B est conforme la norme NMB-003 du Canada.
Caring for the Environment by Recycling
When you see this symbol on a Motorola product, do not dispose of the product with residential or commercial waste. Recycling your Motorola Equipment Please do not dispose of this product with your residential or commercial waste. Some countries or regions, such as the European Union, have set up systems to collect and recycle electrical and electronic waste items. Contact your local authorities for information about practices established for your region. If collection systems are not available, call Motorola Customer Service for assistance.

Ethernet 1, 2, 3, 4

Rear Panel
The rear panel provides the following ports:

Key Item

Power Reset
Connector for a 12 V adapter that you plug into an AC power outlet Press to restart the VT2442; you can also restart your voice gateway using its graphical user interface (GUI) as described in Restarting the VT2442 on page 16 Yellow Ethernet ports for up to four computers, gaming machines, printers, or other devices you can connect to an Ethernet network Blue Ethernet port to your cable or DSL modem Green ports for phones one and two (optional). If you subscribe to only one phone line from Vonage, you must connect your phone to the Phone 1 port.
Ethernet 1, 2, 3, 4 Internet Phone 1 and 2

Installation

To install your VT2442, you need to:
Review Before You Begin on page 5 and Precautions on page 6 Gather Information (see page 6) Connect the VT2442 (see page 6)

Before You Begin

Before you begin installation, check that you received the following items with your VT2442:

AC adapter

Connects the VT2442 to an AC electrical outlet (the plug shown is for the USA; yours may look different)

Ethernet cables

Blue cable connects the Internet port on your VT2442 to your cable or DSL modem Yellow cable connects an Ethernet port on your VT2442 to a computer or other network device
Vertical mounting stand VT2442 Voice Gateway Quick Start Guide Telephone Jack Adapter (UK only)
Provides vertical mounting on a desktop or other flat surface to use less space Provides instructions to quickly set up and configure your voice gateway Converts a British BT431 telephone cord to RJ-11 to connect to the voice gateway
In addition to your VT2442 voice gateway, you also need:
An established DSL or cable Internet connection One or two touch-tone telephones One or more computers with these minimum requirements: Pentium-class processor or faster 16 MB of memory 10 MB of hard disk space available Windows 98, Windows 98 SE, Windows Me, Windows NT, Windows XP A 10/100Base-T category 3 or better straight-through Ethernet cable with RJ-45 terminators for each computer to be wired to the network (the yellow cable provided with the voice gateway connects one computer)
If you purchased your VT2442 voice gateway from a retail location, you must first activate your Vonage Phone Service. You will need to provide the WAN MAC ID on the bottom of the VT2442.
In the USA, visit www.vonage.com/activate In the United Kingdom, visit www.vonage.co.uk/activate

Precautions

Postpone installation until there is no risk of thunderstorm or lightning activity in the area. To prevent overheating the VT2442, do not block the ventilation holes on the unit. Do not open the VT2442. Refer all service to Vonage.

11 Turn on your computer. The Ethernet 1 light on the VT2442 front panel should light. IMPORTANT: Before you continue, be sure the VT2442 Power, Ethernet 1, and Internet
12 On your computer, open a Web browser such as Microsoft Internet Explorer, Netscape Navigator, or
13 Check your Internet connection by visiting any website.
If your Internet connection does not work, continue with step 14. If your Internet connection works, go to C Connecting Your Telephone on page 12.
14 Depending on whether your high-speed Internet service is cable or DSL, do one of the following:
Cable modem users: First, as mentioned in step 3, be sure your cable modem remained off for at least 10 minutes before you turned it back on. If leaving the cable modem unplugged for at least 10 minutes does not correct your problem, you may need to register your VT2442 with your cable provider. Please contact them to update your information. You need to provide them with the WAN MAC ID on the bottom of the VT2442. When your Internet connection works, go to C Connecting Your Telephone on page 12.
DSL modem users: You may need to configure PPPoE to work with your VT2442:
On a computer connected to one of the VT2442 Ethernet ports, open a Web browser. In the Address field, type http://192.168.15.1 and press ENTER.
In the Username and Password fields, type router and click Log In. The HOME page is displayed. Click SETUP followed by WAN Configuration. From the Type drop-down list, choose PPPoE:
Type the Username and Password you normally use to log in to your DSL service. In the Keep Alive field, type 0 to ensure that your DSL link is always active. Click Connect to start your Internet connection. Click Save. Go back to step 13 to test your Internet connection. For details and more screen shots, see Logging In to the VT2442 on page 14 and WAN Setup for PPPoE (DSL) on page 18.
When your Internet connection works, go to C Connecting Your Telephone on page 12.
C Connecting Your Telephone 1
In the United Kingdom, connect your BT telephone cord to the Telephone Jack Adapter. Connect the adapter to the green Phone 1 port on the VT2442. In the United States, connect a telephone cord to the green Phone 1 port on the VT2442. If you only subscribed to one phone line from Vonage, you must connect your phone to the Phone 1 port. If you subscribed to a second phone or fax line from Vonage, connect a telephone or fax machine to the Phone 2 port.

Check for a dial tone. If you hear a recording instructing you to connect your phone to the Phone 1 port, please do so. If you hear neither this message nor a dial tone, refer to Troubleshooting on page 66. If you hear a dial tone, to complete your installation:
In the United Kindom, call 8973. In the United States, call 1-800-342-1791.

Basic Configuration

The VT2442 provides a graphical user interface (GUI) to configure Ethernet, router, DHCP, and security settings. It is much easier to configure your local area network (LAN) using a VT2442 than with traditional networking equipment. For basic operation, most default settings require no modification. The following sections describe:
Logging In to the VT2442 (see page 14) Configuration Overview (see page 15) Restarting the VT2442 (see page 16) Logging Out (see page 16) WAN Configuration (see page 17) LAN Configuration (see page 21)
If DHCP is enabled on all of the computers on your home network (LAN), you do not need to change any of the default LAN settings. Unless you have sufficient networking knowledge, we recommend not changing any LAN settings. For information about advanced configuration, see Advanced Configuration on page 23.

Logging In to the VT2442

On a computer connected to the VT2442, open a Web browser. In the Address or Location field, type http://192.168.15.1 and press ENTER to display:
In the Username field, type router. In the Password field, type the password (the default is router). Click Log In to display the HOME page:
If you have difficulty starting the GUI, see Troubleshooting on page 66.

Configuration Overview

The main menu at the top provides:
HOME SETUP ADVANCED TOOLS STATUS HELP Log Out

Click To

Display the home page Perform WAN Configuration or LAN Configuration Enable/configure UPnP, IP QoS, Web filters, multicast, routing, remote Web access, SSH access, port forwarding, IP filters, and other functionality Restore, import, export, update, or save the configuration, specify log messages, change the password, determine whether a computer can be reached over the network, or restart the VT2442 Display network statistical information Display links to information about the Firewall, LAN Clients, PPPoE Connection, UPnP, IP QoS, and RIP Log out of the VT2442
The following buttons appear at the bottom right on each configuration page:

Save Cancel

Save your changes. If you restart your voice gateway without saving your changes, all of your changes are lost. After it restarts, the voice gateway uses its last saved configuration. Clear your changes on the current page and return to the main menu. After you click Save, cancel does not clear your changes.

Restore Renew Release

LAN Configuration
If DHCP is enabled on all of the computers on your home network (LAN), you should not need to change any of the default LAN settings. For information about enabling DHCP, see Configuring TCP/IP on page 54. Unless you have sufficient networking knowledge, we recommend not changing any LAN settings.
LAN Configuration fields and buttons Field or Button
Subnet IP Address Netmask
Sets your LAN subnetwork IP address in dotted-decimal format. We recommend not changing the default 192.168.15.0. Sets the VT2442 subnet mask, in dotted-decimal format. The default is 255.255.255.0, which enables the VT2442 router to support up 253 users connected through multiple hubs, switches, routers, or wireless access points. Sets the default gateway IP address for your network, in dotted-decimal format. It must be in the range for the subnet specified by Subnet IP Address and Netmask. We recommend not changing the default 192.168.15.1. Sets the voice gateway host name. It can contain any alphanumeric characters, except spaces. Sets the domain name. It is used in conjunction with the host name to uniquely identify the voice gateway. To access the web pages of the voice gateway you can type 192.168.15.1 (the IP address) or mygateway1.rgw (hostmame.domain).

Default Gateway

Host Name Domain
LAN Configuration fields and buttons (continued) Field or Button

Enable DHCP Server

If selected, the DHCP server on the voice gateway assigns IP addresses to the computers and other hosts on your network, if they have DHCP enabled (see Configuring TCP/IP on page 54). By default, the voice gateway DHCP server is enabled. If there is another DHCP server running on your network (on another router), you must disable one of the DHCP servers. Sets the first IP address assigned by the DHCP server, in dotted-decimal format. It must be greater than the IP address value of the voice gateway. For example, if the IP address of the voice gateway is 192.168.15.1 (default), the starting IP address must be 192.168.15.2 (or higher). Sets the final IP address assigned by the DHCP server, in dotted-decimal format. It cannot exceed the subnet limit of 254. For example, the default is 192.168.15.254. If the DHCP server runs out of DHCP addresses, users cannot access network resources. If this happens, increase the End IP (to the limit of 254) or reduce the Lease Time. If you change Start IP or End IP, be sure they are in the range for specified by the Subnet IP Address and Netmask. For example, if the voice gateway IP address is 192.168.15.1 (the default) and you set Start IP and End IP to 192.168.0.2 and 192.168.0.100, respectively, computers with DHCP enabled cannot communicate with the voice gateway.

Start IP

End IP

Lease Time

Sets the time, in seconds, that a network computer remains connected to the voice gateway using its current assigned IP address. At the end of this time, the DHCP server renews the lease or assigns the computer a new IP address. The default is 3600 seconds (1 hour). The maximum is 999999 seconds (about 278 hours).
Enable DHCP Relay If selected, the voice gateway forwards requests and responses between the computers on your network (the DHCP clients) and the DHCP server you chose to use for your network. Relay IP Server and Relay Off If you select Enable DHCP Relay, type the IP address of the DHCP server in dotted-decimal format. If selected, you must carefully configure the IP address, Subnet Mask, and DNS settings of every host on your network. Do not assign the same IP address to more than one host. Your voice gateway must be on the same subnet as the other hosts.

Advanced Configuration

This section describes the ADVANCED, TOOLS, and STATUS menus.

ADVANCED

The ADVANCED menu provides the following links:

UPnP enable Universal Plug and Play IP QoS assign priority to Internet traffic Port Forwarding direct incoming traffic to specific computers on your network IP Filters block applications and services based on the IP address of a LAN device LAN Clients determine how computers on your network receive an IP address Web Filters specify whether proxies, cookies, Java applets, ActiveX controls, or pop-ups can pass through your voice gateway Dynamic DNS Client register your voice gateway with a DNS server to access the voice gateway each time from the WAN using the host name Multicast enable IGMP Multicast Static Routing define up to 16 static routes in the voice gateway routing table Dynamic Routing define dynamic routes using routing information protocol (RIP) Remote Web Access enable access to the voice gateway remotely over the Web Remote SSH Access access the voice gateway remotely via secure shell Ethernet Switch configure Ethernet switch settings
Universal Plug and Play (UPnP) requires one active WAN connection and the host should support this feature.

UPnP fields Field

Enable UPNP
Enables UPnP so traffic for applications using UPnP can pass through the voice gateway.

IP QoS

IP quality of service (QoS) enables you to assign priority to Internet traffic based on the source and destination IP addresses, source and destination ports, packet length, and protocol.
This table displays all defined rules
IP QoS fields and buttons Field or Button
Enable IPQoS Trusted Mode
If selected, traffic prioritization is enabled (the default). If enabled (the default), all IP QoS traffic rules are applied first, regardless of the TOS bit settings. After the rules are exhausted, the existing TOS bit settings are honored. If disabled, all rules are also applied, except if there is no match, a default rule of queuing priority Low is used. Displays the IP QoS Traffic Rule window, where you can define rules.

Port Forwarding fields and buttons Field or Button
Allow Incoming Ping LAN IP New IP DMZ
Enables the voice gateway to respond to a ping from the Internet. Select the IP address to host the service. Displays the LAN Clients window to reserve an IP address. Displays the DMZ Settings page.
Custom Port Forwarding Displays the Custom Port Forwarding page. Category Available Rules Sets the category for which rules are displayed in the Available Rules list Games, VPN, Audio/Video, Apps (applications), Servers, or User (custom rules you can define and edit). Lists the available rules in the selected Category.
Port Forwarding fields and buttons (continued) Field or Button
Displays the protocols and port ranges for the selected Available Rule. For example, if you select Alien vs. Predator and click View, the following is displayed:
Click Cancel to return to the Port Forwarding page. Add Remove Applied Rules Adds the selected Available Rule to the Applied Rules list. Remove the selected rule from the Applied Rules list. Lists the IP filtering rules you selected to apply for each given category.

Custom Port Forwarding

You can create up to 20 custom port forwarding entries to support specific services or applications, such as concurrent NAT/NAPT operation.
Custom Port Forwarding fields Field
Enable Application Protocol Source IP Address Source Netmask
It is selected by default and automatically applies when you click Apply. The name of the application for which ports are opened. Can be TCP, UDP and TCP, or UDP. Sets the source IP address from which incoming traffic is allowed. Sets a subnet mask used in conjunction with the Source IP Address to set a range of IP addresses. Enter 0.0.0.0 for all.
Destination IP Address The LANs destination IP address for incoming traffic. Destination Netmask Destination Port Start Destination Port End Destination Port Map Subnet mask used in conjunction with the Destination IP Address to set a range of IP addresses. The default is 255.255.255.255. The starting port number that is opened for this application. The ending port number that is opened for this application. Destination port mapped on the LAN (destination) side to which packets are forwarded. There are two types of port mapping: One-to-one (one port mapped to one) (WAN = 500 to 600; LAN = 500 to 600) Multiple-to-one (several ports mapped to one) (WAN = 500 to 600; LAN = 700) Wildcard (*) entries are allowed for the IP Address, Netmask, and Port range fields.

DMZ Settings

Configuring a computer as a demilitarized zone (DMZ) forwards any network traffic that is not redirected to another computer through port forwarding to the IP address of the computer. This allows access to the DMZ host from the Internet.

Destination Netmask Subnet mask of the destination IP address. Enter 0.0.0.0 for all Port Start Port End Protocol The starting port number that will be blocked for this application The ending port number that will be blocked for this application The options are TCP, UDP, TCP and UDP, ICMP, or Any

LAN Clients

The LAN Clients window displays all computers on your network. For each computer on your LAN, you can do one of:
Allow it to dynamically (automatically) obtain its IP address from the voice gateway through a DHCP lease from the DHCP server on the VT2442 (the default) Allow it to dynamically obtain its IP address from a DHCP server on another router on the network Manually assign it a static IP address in the voice gateway LAN subnet address range

LAN Clients fields Field

Enter IP Address
Type the static IP address to assign to the computer or other host. For that host, type its Hostname (optional) and MAC address (required)
Dynamic Addresses Lists the currently assigned dynamic IP addresses and the hostname, MAC address, and address Type (always Dynamic in this table) of the assigned computer. To assign a dynamic IP address to the computer as a static IP address, select Reserve. Static Addresses (Not shown above.) If any static IP addresses are reserved, lists them and the host name, MAC address, and address Type (always Static in this table) of the assigned computer. To remove a static IP address assignment from a computer, select Delete. If you delete a static IP address entry, it is made available for future allocation.

Web Filters

Web Filters enable you to manage the type of web content that passes through your voice gateway:

Web Filters fields Field

Proxy Cookies
Disabled by default. Disabled by default.
Java Applets Disabled by default. ActiveX Pop-Ups Disabled by default. Disabled by default.

Dynamic DNS Client

You can register your voice gateway with a DNS server to access the voice gateway from the Internet using its host name.
Dynamic DNS Client fields Field
DDNS Server DDNS Client User Name Password Domain Name
Selects a DDNS service provider from the list. A charge may occur, depending on the service selected. Enables or disables the DDNS client feature for the WAN connection. It is disabled by default. The user name assigned by the DDNS service provider. The password assigned by the DDNS service provider. The dynamic domain name to be registered with the DDNS server.

Multicast

Multicasting is a form of limited broadcast. UDP is used to send datagrams to all computers in a host group, one or more hosts identified by the same destination IP address. The following statements apply to host groups:
Anyone can join or leave a host group. There are no restrictions on the host location. There are no restrictions on the number of members that may belong to a host group. A host may belong to multiple host groups. Non-members can send UDP datagrams to the host group.

You can forward logged events of a specified severity level or higher to a remote computer. Each log message is assigned a severity level, which indicates how seriously the triggering event affects voice gateway functions.
Remote Log Router fields Field

Log Level

Messages having the severity level you specify, or higher, are logged to the logging destination you select. The levels are, in order of severity: Panic system panic or other condition that causes the voice gateway to stop functioning Alert conditions that require immediate correction, such as a corrupted system database Critical critical conditions, such as hard drive errors Error error conditions that generally have less serious consequences than panic, alert, or critical errors Warning conditions that warrant monitoring Notice conditions that are not errors but might warrant special handling; this is the default Log Level setting Info events or non-error conditions of interest Debug software debugging messages; specify this level only when directed by a technical support representative Type the IP address of the remote host where you want log information sent and click Add. You can add multiple IP addresses using the Add button. Any IP address you add here appears in the Select a logging destination drop-down list. From the list, select the IP address to which you want the log information sent.
Add an IP Address Select a logging destination

User Management

Use this window to change the password for the User Name router.

Ping Test

Use this page to determine whether you can access an IP address from your computer.
Ping Test fields and buttons Field or Button
Enter IP Address to ping Packet size Number of echo requests Test
Sets the IP address to ping; the default is the VT2442 default IP address 192.168.15.1. Sets the packet size of the ping test. The default is 64 bytes. Sets how many times the IP address is pinged. The default is 3. Starts the test. The results display in the scroll window: If the test is successful, you can access the IP address. If the test is unsuccessful, you should restart the VT2442 (see Restarting the VT2442 on page 16).

Restart

Restart fields Field
Restarts the voice gateway. Be sure to save the configuration before you restart. If you restart the voice gateway without saving your changes, it reverts to the previously saved configuration. Your changes are lost. After you restart the voice gateway, you must log in again.

STATUS

The STATUS menu provides links to view the Network Statistics, Connection Status, DDNS Update Status, DHCP Clients, Product Information, and System Log Router. The Refresh button on every STATUS page, except for Product Information, refreshes the information so it is up to date.

Network Statistics

Use this page to view transmit and receive statistics for the Ethernet (local network) or WAN (Internet) interfaces.

Connection Status

Use this page to view the WAN connection status.
Connection Status fields Field
Description Type IP State Online Disconnect Reason
A description of the connection component The type of component The IP address of the component The component state connected or disconnected The amount of time it has been connected The reason it was disconnected

DDNS Update Status

The voice gateway DDNS client is disabled by default. When the DDNS client is enabled, it updates every time the voice gateway gets a new IP address.
DDNS Status fields Field Description
DDNS Server Sets the DDNS server DynDNS or TZO Status It can be one of: Updated the IP address of the client has been changed and an update has been sent to the DDNS server No change the IP address of the client has not been changed Error there is an error with the DDNS update If the Status is Error, displays a description of the error.

DHCP Clients

Use this page to view the list of LAN DHCP client devices.

Product Information

Use this page to view product hardware and software information, such as model number, hardware revision, and the software and boot loader versions.

System Log Router

The system log displays router-related events. Depending on the severity, the event is sent to a remote host if remote logging is enabled on the Remote Log Router page.

Configuring TCP/IP

All client computers on your network must be configured for TCP/IP (the protocol that controls communication among computers). Perform one of:
Configuring TCP/IP in Windows 95, Windows 98, or Windows Me Configuring TCP/IP in Windows 2000 Configuring TCP/IP in Windows XP Follow the instructions in your Macintosh or UNIX user manual
After configuring TCP/IP, on all computers, perform one of the following to verify its IP address: Verifying the IP Address in Windows 95, Windows 98, or Windows Me Verifying the IP Address in Windows 2000 or Windows XP Follow the instructions in your Macintosh or UNIX user manual

12 Be sure Obtain IP address automatically and Obtain DNS server address automatically are selected. 13 Click OK to accept the TCP/IP settings. 14 Click Close to close the Local Area Connection number Properties window. 15 Click OK when prompted to restart the computer and click OK again.
When you complete the TCP/IP configuration, go to Verifying the IP Address in Windows 2000 or Windows XP on page 65.
Configuring TCP/IP in Windows XP
On the Windows desktop, click Start to display the Start window:
Click Control Panel to display the Control Panel window. The display varies, depending on your Windows XP view options. If the display is a Category view as shown below, continue with step 3. Otherwise, skip to step 5.
Click Network and Internet Connections to display the Network and Internet Connections window:
Click Network Connections. Skip to step 6. If a classic view similar to below is displayed, double-click Network Connections to display the LAN or High-speed Internet connections.
Right-click the Local Area Connection. If more than one connection is displayed, be sure to select the one for your network interface.
Select Properties from the pop-up menu to display the Local Area Connection Properties window:
On the Local Area Connection Properties window, select Internet Protocol (TCP/IP) if it is not selected.
Click Properties to display the Internet Protocol (TCP/IP) Properties window:
10 Be sure Obtain IP address automatically and Obtain DNS server address automatically are selected. 11 Click OK to close the TCP/IP Properties window. 12 Click OK to close the Local Area Connection Properties window.
Verifying the IP Address in Windows 95, Windows 98, or Windows Me

To check the IP address:

On the Windows Desktop, click Start. Select Run. The Run window is displayed. Type winipcfg.exe and click OK. The IP Configuration window is displayed. The Ethernet Adapter Information fields will vary depending on the system, as shown in the following examples:

Will the VT2442 Voice Gateway work with a cable modem or DSL modem? Yes. The VT2442 Voice Gateway supports DHCP, which is specified for DOCSIS cable modems, and PPPoE, which is used by most DSL providers.

Q A Q A

Can I operate a virtual private network (VPN) application behind the VT2442?
Yes. The VT2442 Voice Gateway supports IPSec and PPTP, the most common VPN protocols.
Can I play online games through my VT2442?
By default, the voice gateway blocks all unsolicited messages to the computer or local network as a standard security measure. However, for online games that require some unsolicited messages to be transmitted through the voice gateway, you can specify ports and IP addresses on which to allow unsolicited messages. The VT2442 enables you to set up virtual servers or a DMZ.
How do I configure the VT2442?
Most people can send and receive calls immediately after completing Installation! You can configure your home or office network through a GUI using a connected computer configured to obtain its IP address using DHCP. Or, you can configure the computer statically to 192.168.15.xxx (xxx is from 2 to 254), subnet mask 255.255.255.0, and default gateway 192.168.15.1. What is included with the built-in router? The VT2442 supports a firewall, RIP, port triggers, advanced ALGs such as RSVP, POP3, SNMP, and streaming media. No separate routers are needed. Is any Quality of Service (QoS) implemented on the VT2442 Voice Gateway? Although VoIP service is typically best-effort, the VT2442 provides upstream voice prioritization to ensure that upstream voice data has priority over other Web data. This ensures good voice quality even during heavy upstream data transfers, such as e-mail synchronization or file sharing.

Glossary

This glossary defines terms and abbreviations used in this manual. To return to your previous page, click the Adobe Reader Go to Previous View button.
10/100Base-T adapter broadband See Ethernet. A device or card that connects a computer, printer, or other peripheral device to the network or to some other device. An Ethernet adapter connects a computer to the LAN. High-speed telecommunication over a wide range of frequencies, typically 256 Kbps or faster. Broadband enables more information to be transmitted in less time. The most common broadband service types available to homes and small-offices are cable modem and DSL. Both cable modem and DSL are much faster than a traditional dial-up Internet connection. If you have a cable modem, the cable company from which you subscribe to high-speed data service. If you have a DSL modem, the telephone company from which you subscribe to DSL service. A device enabling a broadband connection to the Internet over cable television lines. It requires a subscription for high-speed data service from your local cable provider. A type of wire consisting of a center wire surrounded by insulation and a grounded shield of braided wire traditionally used mainly to carry cable television signals. The shield minimizes electrical and radio frequency interference.

DOCSIS

domain name dotted-decimal format

download

To copy a file from one computer or other network device to another. You can use the Internet to download files from a server to your home computer. Your voice gateway downloads its configuration file and firmware from Vonage. In a cable data or DSL network, the direction of data received by your computer from the Internet. Software that enables a computer to interact with a network or other device. For example, there are drivers for printers, monitors, graphics adapters, modems, Ethernet, USB, and many others. A digital subscriber line enables a broadband connection to the Internet over traditional telephone lines that support DSL. You need a subscription for DSL service from your local telephone company. An IP address that is temporarily leased to a host by a DHCP server. The opposite of static IP address. The most widely used type of local area network (LAN). The most commonly installed Ethernet networks are called 10Base-T. 10Base-T provides transmission speeds up to 10 megabits per second (Mbps), usually over twisted-pair wire. Fast Ethernet (100Base-T) provides transmission speeds up to 100 Mbps.
downstream driver DSL dynamic IP address Ethernet
F-type connector A type of connector used to connect coaxial cable to equipment such as the VT2442. firewall flow GUI HFC host A security software system on the VT2442 that enforces an access control policy between the Internet and the VT2442 LAN. A data path moving in one direction. graphical user interface A hybrid fiber/coaxial cable network uses fiber-optic cable as the trunk and coaxial cable to the subscriber premises. Any computer or similar device supporting end-user applications or services with full two-way network access. Each host has a unique host number that combined with the network number forms its IP address. On a LAN, a device that connects multiple hosts to the LAN. A hub performs no data filtering. See also router. Internet Group Management Protocol A worldwide collection of interconnected networks, all using TCP/IP. Internet Protocol is a set of standards that enable different types of computers to communicate with one another and exchange data through the Internet. IP provides the appearance of a single, seamless communication system and makes the Internet a virtual network. An Internet Protocol address identifies a computer or other device on a TCP/IP network. Networks using the TCP/IP protocol route messages based on the destination IP address. The Internet Protocol Security protocols are authentication and encryption standards for secure data exchange over the Internet. Internet service provider A local area network provides a full-time, high-bandwidth connection over a limited area, such as a building, campus, office, or home. The computers and other devices you connect to your voice gateway, except for the telephones, form a LAN. Ethernet is the most widely used LAN standard. The Media Access Control address uniquely identifies each device that can be connected to an Ethernet network. It is permanently written to read-only memory (ROM) at the factory and printed on your VT2442. Mega hertz. A measure of frequency; one MHz means one million cycles per second. Network Address Translation is a standard for a LAN to use one set of IP addresses for internal traffic and a second set of IP addresses for external traffic. Network Address Port Translation is the most common form of translation between public and private IP addresses. Two or more computers connected to communicate with each other. Networks have traditionally been connected using some kind of wiring. Network interface card is another name for network adapter. A NIC is installed in an expansion slot or can be built-in. Every Ethernet NIC has a MAC address permanently saved in its ROM.

What do I need?
To connect your VT2442, you need a broadband Internet connection and an active Vonage account. If you purchased your VT2442 Voice Gateway from a retail location, you must first activate your Vonage phone service. (You will need to provide the WAN MAC ID on the bottom of the VT2442.) In the US, visit www.vonage.com/activate. In the UK, visit www.vonage.co.uk/activate. In Canada, visit www.vonage.ca/activate.
What will I be looking for?
Heres what youll find on the rear of the VT2442 Voice Gateway:
Installation with an Existing Router or Modem/Router

Internet

Installation with an Existing Router or Modem/Router (continued)
Plug your router power cord into an unswitched AC power outlet.
IMPORTANT: Before you continue, be sure to allow enough time for your router to complete its start-up process. Refer to the instructions provided with the router.

What is included?

Phone ports (to phone lines 1 and 2)

Cable or DSL modem

QUICK INSTALLATION GUIDE
This Quick Installation Guide has everything you need to get your Vonage Internet Phone Service working with the Motorola VT2442 voice gateway. Take a look at the equipment, follow the simple instructions provided here, and in no time at all youll be part of the telephone revolution.
Motorola VT2442 Voice Gateway The device that will connect your phone to your broadband Internet connection. For information about the front panel lights, refer to the VT2442 User Guide on the CD-ROM.
Internet port (to your cable or DSL modem)

Existing router

Connect the adapter supplied with your VT2442 to the Power port on the rear panel of the VT2442. Plug the other end into an unswitched AC power outlet. Turn on the computer connected to the VT2442. The Ethernet 1 light on the VT2442 front panel should light. Open your Web browser and check your Internet connection by visiting any website.
IMPORTANT: Before you continue, be sure the VT2442 Power, Ethernet 1, and Internet lights are all on.

VT2442

Ethernet connectors (to your computers)

CD-ROM

To AC power
Reset button Power connection
Power adapter Ethernet cables (1 blue and 1 yellow) Telephone jack adapter (UK only)
Computer for configuring the VT2442
Optional phone or fax machine for a second Vonage line You must connect a phone to the Phone 1 port
If your Internet connection works, skip to C Connecting Your Telephone on page 7. If your Internet connection does not work, see D Troubleshooting on page 8.

Welcome to

(Yours may look different.)
(The yellow cable is not always needed.)
Which set of instructions should I follow? Do you already have a router, or does your DSL or cable modem have a built-in router?
HINT: If you have more than one computer connected to a single Internet connection, you have a router. Some Internet service providers supply combination modem/routers. Look on the back of your modem. If it has multiple Ethernet ports, it is a modem with a built-in router. If you are not sure, call your cable or DSL provider.

This guide contains enough information for most customers to begin using their Internet phone service. The VT2442 User Guide on the accompanying CD-ROM contains more detailed instructions and troubleshooting information, as well as a glossary of relevant networking terms.
If you answered yes to either question, follow instruction set A on the next page.
Shut down your computer. Unplug your modem power cord. Unplug your router power cord. Disconnect the cable connecting one computer to the router. Leave your modem connected to the cable or phone line that supplies your Internet connection. Connect one end of the blue Ethernet cable to the Ethernet port on your router. Connect the other end to the blue Internet port on the rear panel of the VT2442. Connect one end of the yellow Ethernet cable to the yellow Ethernet 1 port on the rear panel of the VT2442. Connect the other end to the Ethernet port on the computer you disconnected in Step 1. Plug your modem power cord into an unswitched AC power outlet.
IMPORTANT: Before you continue, be sure to allow enough time for your modem to complete its start-up process. Refer to the information provided by the modem manufacturer.
Do you have a standard DSL or cable modem?
Follow instruction set B on page 5. 4
Installation with a Standard DSL or Cable Modem
Installation with a Standard DSL or Cable Modem (continued)
Connecting Your Telephone

Troubleshooting

Connect the adapter supplied with your VT2442 to the Power port on the rear panel of the VT2442. Plug the other end into an unswitched AC power outlet connected to the VT2442. The Ethernet 1 light on the VT2442 front panel should light. Turn on the computer. Open your Web browser and check your Internet connection by visiting any website.
In the UK, connect your BT telephone cord to the telephone jack adapter. Connect the adapter to the green Phone 1 port on the rear panel of the VT2442. In the US or Canada, connect a telephone cord to the green Phone 1 port on the VT2442.
TIP: If you subscribed to a second phone or fax line from Vonage, connect it to the Phone 2 port.
If you do not hear a dial tone and the Phone 1 LED is not on, go through this list before calling Customer Service: Be sure your phone is plugged into the green Phone 1 port on the rear panel of the VT2442, and that it is disconnected from the wall jacks that traditional phones use. Can you view Web pages? If not, check to see whether your cable or DSL provider is having connection problems in your area. Double-check your connections against the installation instructions. You can resolve many installation issues by resetting all of your equipment: Turn off your computer, voice gateway, router (if you have one), and DSL or cable modem. Turn the devices back on, one at a time, in this order: modem router (if present) VT2442 computer

If your Internet connection works, skip to C Connecting Your Telephone on page 7. If your Internet connection doesnt work and you have a cable modem:
Listen for a dial tone. If you hear a recording instructing you to connect your phone to the Phone 1 port, please do so now. If you hear neither this message nor a dial tone, skip to D Troubleshooting. Otherwise, complete your installation: In Canada, you are ready to send and receive calls. In the UK, call 8973 to complete your installation. In the US, call 1-800-342-1791 to complete your installation.
To AC power Optional phone or fax machine for a second Vonage line
Leave the modem unplugged for at least 10 minutes. If left off for less than 10 minutes, it might still remember old information that could prevent it from working properly.
You must connect a phone to the Phone 1 port
If your Internet connection still does not work, you may need to register your VT2442 with your cable provider. You will need the WAN MAC ID on the bottom of the voice gateway. If your Internet connection doesnt work and you have a DSL modem:
Shut down your computer. Unplug your modem power cord.
IMPORTANT: Leave your modem off for about 10 minutes to clear its memory, so that it can recognize the VT2442 when you turn it back on.
On your computer, open a Web browser. In the Address field, type http://192.168.15.1 (the voice gateways default IP address) and press Enter. A login window appears. In both the Username and Password fields, type router and click Log In. The HOME page is displayed. Click the SETUP tab, then WAN Configuration. From the Type drop-down list, choose PPPoE. In the Username and Password fields, type the username and password you normally use to log in to your DSL service. In the Keep Alive field, type 0 to ensure that your DSL link is always active. Click Connect to start your Internet connection. Click Save, and then click Restart. Go back to step 6 in instruction set B to test your Internet connection.
Motorola, Inc. 101 Tournament Drive, Horsham, Pennsylvania 19044 U.S.A. www.motorola.com
MOTOROLA and the stylized M logo are registered in the U.S. Patent and Trademark Office. Vonage, The Broadband Phone Company, and Vonage Digital Voice are registered service marks owned and used under license from Vonage Marketing, Inc., a wholly owned subsidiary of Vonage Holdings Corp. All other product or service names are the property of their respective owners. Motorola, Inc. 2006. All rights reserved. 530617-001 5/06
Disconnect the cable connecting your computer to the modem. Leave your modem connected to the cable or phone line that supplies your Internet connection. Connect one end of the blue Ethernet cable to the Ethernet port on your modem. Connect the other end to the blue Internet port on the rear panel of the VT2442. Connect one end of the yellow Ethernet cable to the yellow Ethernet 1 port on the rear panel of the VT2442. Connect the other end to the Ethernet port on your computer.

TIP: You can connect up to three more computers directly to the other Ethernet ports (2, 3,or 4) on the VT2442 using additional Ethernet cables available at any consumer electronics store.
Plug your modem power cord into an unswitched AC power outlet.
IMPORTANT: Before you continue, be sure to allow enough time for your modem to complete its start-up process. Refer to the information provided by the modem manufacturer. 5