Duplication, edition, or printing of a CD, TV programs, copyrighted materials such as pictures or publications, or any other materials except for your own recording or creation is limited to private or domestic use only. Unless you hold copyright or have permission of copyright holders for the materials to be duplicated, use of those materials beyond this limit may infringe the provisions of the copyright law and be subject to the copyright holders claim for damages. When using photo images with this printer, pay special attention not to infringe the provisions of the copyright law. Any unauthorized use or modification of others portrait may also infringe their rights. For some demonstrations, performances, or exhibits, photography may be forbidden.

Backup recommendations

To avoid potential risk of data loss caused by accidental operation or malfunction of the printer, we recommend that you save a backup copy of your data.

Information

IN NO EVENT SHALL SELLER BE LIABLE FOR ANY DIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES RESULTING FROM ANY DEFECTIVE PRODUCT OR THE USE OF ANY PRODUCT.

Notice for users

Program 2002 Sony Corporation Documentation 2002 Sony Corporation All rights reserved. This manual or the software described herein, in whole or in part, may not be reproduced, translated or reduced to any machine readable form without prior written approval from Sony Corporation. IN NO EVENT SHALL SONY CORPORATION BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES, WHETHER BASED ON TORT, CONTACT, OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL, THE SOFTWARE OR OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF. By breaking the seal of the envelope of the CDROM package, you accept all the terms and conditions of this agreement. If you do not accept these terms and conditions, please return this disk envelope unopened, along with the rest of the package, immediately to the dealer where you obtained it. Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time without notice. The software described herein may also be governed by the terms of a separate user license agreement.

Table of contents

Getting started
Features.. 6 Unpacking the printer.. 8 Identifying the parts. 9

Setting up

Troubleshooting.. 78

If paper jams.. 80 Cleaning the inside of the printer. 80
Specifications.. 82 Glossary.. 84 Index.. 85

Features

With the Digital Photo Printer DPP-EX5, you can print images of a Memory Stick or a computer.

Photo-realistic printing

With its dye sublimation printing system, the printer can make photorealistic prints meeting a number of different requirements.

Super Coat 2 feature

The Super Coat 2 enables high durability and moisture or fingerprint resistance, keeping your prints in good picture quality for an extended period of time.
Auto Fine Print 2 feature (page 49)
The Auto Fine Print 2 analyses the picture information of an image and corrects it as vivid, clear, and natural picture.
Exif 2.2* (Exif Print) support (page 49)
The printer supports Exif 2.2. When the Auto Fine Print 2 is effective, the printer automatically adjusts an image saved by a digital still camera compatible with the Exif Print standard and then print it with optimal picture quality.
Selection of print sizes and border/borderless print (page 49)
You can select from a large, dynamic Post Card (4 x 6 inch) size/3.5 x 5 inch size print or an economical Small (3.5 x 4 inch) size print. For the Post Card (4 x 6 inch) size and 3.5 x 5 inch size prints, you can also select a borderless or border print.
Selection of print finish (page 49)
You can select the print finish from either glossy or texture.
Paper tray allowing bulk printing of 25/30 sheets (page 19)
With the supplied paper tray, you can print up to 25 sheets for Post Card (4 x 6 inch) size and 30 sheets for 3.5 x 5 inch size and Small (3.5 x 4 inch) size print paper at one time.
* Exif (Exchangeable image file format for digital still cameras) Print is a global standard for digital photo printing. A digital still camera supporting Exif Print stores the data relevant to the conditions of shooting as each shot is taken. The printer utilises the Exif Print data stored in each image file to ensure the printed result matches the original shot as closely as possible.
A wide variety of image processing and adjustments without using a computer (page 27)
A variety of image processing functions allow you to magnify/reduce, rotate, or move the image. You can also enter and overlay characters on an image or add a special effect to the picture to produce sepia, monochrome, or paint pictures. Adjustments of brightness, hue, and other elements of picture quality are possible.
A wider variety of prints of Memory Stick images without using a computer
x You can view the digital still camera images stored in a Memory Stick on your television screen and print them without using your computer. x All the contained images or all the DPOF (Digital Print Order Format) preset images can be printed at one time (page 25). x You can make various types prints such as a standard image print, a date print, or an index print of the images stored in a Memory Stick. You can also enjoy a slideshow of the images stored in a Memory Stick (page 52). x The CREATIVE PRINT menu allows you to make even more types of prints such as an original card, calendar, split images, a sticker with framed images (page 36). For the Memory Stick, see page 75.

Printing from your computer with a convenient USB connection (page 56)
By connecting the printer and your computer with the USB cable supplied and installing the supplied DPP-EX5 printer driver software on your computer, you can print images from your computer.

Unpacking the printer

Make sure that the following accessories are supplied with your printer. AC power cord (1) CD-ROM (1)
Video connection cable (1)

Paper tray (1)

Sony DPP-EX5 Printer Driver Software Version 1.0 for Windows 98/98SE/Me/ 2000 Professional/XP Home Edition/XP Professional for MAC OS 8.6/9.0/9.1/9.2/ X v. 10.1 Operating Instructions (1) Cleaning kit (a set of cleaning paper and cartridge) (1) Operating Instructions (1) Warranty (1) Owner registration card (1) Sony End User Software License Agreement (1)
Notes The AC power cord illustrated is for 120V only. The plug shape and specifications change depending on the region you use the printer. Never insert the CD-ROM supplied with the printer into a CD player or other audio player, which may cause serious damage to your ears, speaker system, or earphones, or malfunctions to the audio device.

Identifying the parts

For details, see the pages indicated in the parentheses.

Printer front panel

1 POWER button (pages 17) 2 INPUT SELECT button/Input indicators (pages 15, 21)
Switches the input. The indicator for the current input signal lights (MEMORY STICK/PC).
3 AUTO PRINT button (page 26)
Each time you press the button, ALL and DPOF printing modes switch. The relevant indicator lights.

qa qs qd qf

CREATIVE PRINT button (page 36) CANCEL button ENTER button PRINT button (pages 22, 24) PICTURE button (page 22) Arrow (B/b/V/v) button
/ (paper or cartridge error indicator ) (pages 17, 20, 80) MENU button (pages 47) EFFECT button (page 27) MEMORY STICK insertion slot (page 14) Paper tray compartment lid (page 20)
Insert the supplied paper tray here.
qg Cartridge compartment lid (page 17) qh Print cartridge (pages 16, 17)

(Not supplied)

qj Print cartridge eject lever (page 17)

Notes Do not rewind the ink ribbon and use the rewound print cartridge for printing. Otherwise, proper printing result will not be obtained, or even a breakdown may occur. Use the printing pack for this printer only. Always use the print cartridge designed for the size of the print paper you use. If you mix cartridges and paper of different types or sizes, printing may not be possible, or a paper jam or other trouble may occur. Do not print on the used print paper. Printing an image twice on the same paper will not make the printed image thicker. This may even cause a malfunction or breakdown. Do not touch the ink ribbon of the print cartridge or the printing surface of the print paper. If there are fingerprints or dust on the printing surface or the ink ribbon, the printing quality may deteriorate. For high quality prints, avoid placing the printing pack in locations that are subject to high temperature, high humidity, excessive dust, or direct sunlight. When storing a partially-used pack of the print cartridge and print paper, store it in its original bag or in a similar container.
3 Loading the print cartridge
Press the POWER button to turn on the printer.
The POWER indicator lights in green.
Slide open the cartridge compartment lid.
Insert the print cartridge into the printer firmly until it clicks into place and close the cartridge compartment lid.
The side with the Sony logo facing up
To replace the print cartridge
(paper/cartridge error) When the print cartridge runs out, the / indicator lights and an error message appears on the screen. Open the cartridge compartment lid, push the eject lever, remove the used print cartridge, and then insert a new cartridge.

Eject lever

indicator
Notes Never put your hand into the cartridge compartment. The thermal head reaches high temperatures, especially after repeated printing.
Do not rewind the ink ribbon and use the rewound print cartridge for printing. Otherwise, proper printing result will not be obtained, or even a breakdown may occur. If the print cartridge does not click into place, remove it and then re-insert it. If the ink ribbon is too slack to be loaded, wind the ink ribbon in the direction of the arrow to remove the slack.
If the print cartridge is not loaded when you turn on the printer, the / indicator lights up. Do not touch the ink ribbon or place the print cartridge in a dusty location. Fingerprints or dust on the ink ribbon may result in imperfect printing. Do not change the print cartridge while printing.
Notes on storing the print cartridge Avoid placing the print cartridge in a location subject to high temperatures, high humidity, excessive dust or direct sunlight When you are going to store a partially-used cartridge, store it in its original bag.
4 Inserting the print paper

Printing multiple images

You can select multiple images and the number of copies to be printed.
Insert a Memory Stick with recorded images into the Memory Stick insertion slot (page 14). Turn on the printer and television and set the input selector of your television to VIDEO. Press the arrow (B/b/V/v) button to move the yellow frame (cursor) to the image you want to print, then press ENTER.
The image is selected and the print quantity indication becomes 1. The image frame becomes orange.

Selected image (orange)

To cancel the selection
Move the yellow frame to the image you want to cancel and press CANCEL. The image frame changes from orange to gray and the print indication becomes 0. The selection is canceled.
Press ENTER to set the print quantity.
Each time you press ENTER, the print quantity increases. To reset the print quantity to zero, press CANCEL.
The print quantity changes.
To print multiple images at a time
Repeat steps 3 and 4 to select other images and set print quantity for each of them.

Press PRINT.

When you start printing while the preview image is displayed Only the preview image is printed. To stop printing Press CANCEL. Printing from the next print will be canceled.
Notes When the MEMORY STICK indicator blinks or the data access message appears, do not eject the Memory Stick. Otherwise, it may crash. While printing, never move or turn off the printer; the print cartridge or paper may become stuck. If this happens, turn the printer off and on, and resume printing from the beginning. While printing, the print paper is partially ejected from the paper outlet in stages. Never pull out the paper forcibly until the PRINT indicator turns off and the print paper emerges automatically. When the width or height of an image is smaller than 480 dots, the image is displayed in a small size. You can print the image but the printing quality is rough due to its small image size. An image without thumbnail data, such as those created with a computer application, is displayed as the mark shown right. If you select the mark and the preview image is displayed, you can print the image. The time required to display a preview image differs depending on the number of files contained in a Memory Stick, image size, or the file type. The time required to display the image list differs depending on the number of files contained in a Memory Stick, image size, file type or the digital still camera type. The printer cannot display the images saved in a folder of forth or higher hierarchy. The image number displayed in the screen is the same as those displayed in your digital still camera. For a file created with a computer application, the first 8 characters of its file name will be displayed as its image number with the printer. When you name or rename an image file on your computer and its file name includes characters other than alphanumeric characters, the file name may not be displayed correctly or the image may not be displayed (read error) on the printer.

Printing all the images or DPOF preset images at one time
You can print all the images stored in a Memory Stick at one time. You can also print all the images with the print mark ( ) in the image list that are DPOF (Digital Print Order Format) preset for printing with your digital still camera.
Notes For how to preset images for printing, see the manual of your digital still camera. Some types of digital still cameras do not support the DPOF function or the printer does not support part of the functions of the digital still camera.
Insert a Memory Stick with recorded images into the Memory Stick insertion slot (page 14). Press POWER to turn on the printer.
The POWER indicator lights in green. The MEMORY STICK input indicator flashes and then lights.
If PC input indicator is on Press INPUT SELECT to light MEMORY STICK indicator. To display the images on the screen
You can display and check the images to be printed on the screen. Connect the printer and the television and turn on the television. Then set the input selector of the television to VIDEO.
Do either of the following: To print all the images, press AUTO PRINT until ALL indicator lights. To print all the preset images for printing, press AUTO PRINT until DPOF indicator lights.

To cancel operation

Press CANCEL.
When you connect your printer to the television
When you select All, all the images in the thumbnail list are displayed with the orange frame. When you select DPOF, the preset images are displayed with the orange frame.
Printing starts. When you select All, all the images in the Memory Stick are printed one by one in the order of their image numbers. When you select DPOF, the preset images with the print mark are printed with the preset number of copies in the order they were displayed.

To stop printing

Press CANCEL. Printing from the next print will be canceled.
For notes giving further information during or after printing, see page 24.
To return to the usual printing mode
Press CANCEL to turn off the ALL and DPOF indicators.
Tip Even if a smaller number of sheets of print paper than the print quantity are installed in the paper tray, you can proceed with printing. If a message appears, follow the instructions on the screen to replace te printing pack and proceed with printing.
Adding effects to an image
What you can do with the EFFECT menu
The EFFECT menu allows you to edit, adjust or add special filters to an image in the Memory Stick.
To display the EFFECT menu, press EFFECT.

EFFECT button

Cursor

EFFECT menu bar

Sub menu
Press the arrow (B/b) button to move the cursor to the desired sub menu and then press ENTER. Item #/3 EDIT Functions Reduces or enlarges an image. (Page 29) Moves or rotates clockwise or counterclockwise an image. (Page 29)

Note The picture quality of an enlarged image may be deteriorated depending on its size.
Changing an image position
The EDIT sub menu allows you to change the image position.
Press the arrow (B/b) button to select EDIT and then press ENTER.
The EDIT sub menu is displayed.
Press the arrow (V/v) button to move the cursor to the desired item on the EDIT sub menu and press ENTER.
Item Move Procedures Move the picture with the arrow (B/b/v/V) button, then press ENTER. The image is moved to the selected direction. Each time you press ENTER, the image rotates 90 clockwise. Each time you press ENTER, the image rotates 90 counterclockwise.
Rotate 90 Clockwise Rotate 90 Counterclockwise

When Move is selected.

For the operations to follow, see page 28.

Adjusting the pictures

The ADJUST sub menu allows you to adjust brightness, saturation, tint, or sharpness levels of the image pictures.
Press the arrow (B/b) button to select ADJUST and then press ENTER.
The ADJUST sub menu is displayed.
Press the arrow (V/v) button to move the cursor to the desired adjustment item and press ENTER.
The adjustment slider appears.
When BRIGHTNESS is selected.

Adjustment slider

Adjust the level as follows:
Item Brightness Saturation Tint Sharpness Adjustments Press V to brighten the picture or v to darken it. Press V to deepen the colors or v to lighten the colors. Press V to make the picture bluish or v to make it reddish. Press V to sharpen the outlines or v to reset them.

Press ENTER.

The adjustment takes effect. For the operations to follow, see page 28.
Note The picture quality of the image being displayed on the screen may differ from that of the printed image.
Adding effects to an image Adding a special filter to an image
The FILTER sub menu allows you to add a special effect to an image to print in monochrome, paint, or sepia tone.
Press the arrow (B/b) button to select FILTER and then press ENTER.
The FILTER sub menu is displayed.

Installing the printer driver
Install the printer driver contained on the supplied CD-ROM to your computer.
Make sure that the printer is not connected to the computer. Turn on your computer and start Windows.
When installing or uninstalling the software in Windows 2000 Professional, log on Windows as the user name of Administrator or Power user. When installing or uninstalling the software in Windows XP Professional/Home Edition, log on as a user name with the Computer administrator user account.
Notes Be sure to close all running programs before installing the software. The dialog boxes in this section are those in Windows XP Professional, unless otherwise specified. The installation procedures and the dialog boxes shown differ depending on the operation system.
Insert the supplied CD-ROM into the CD-ROM drive of your computer and double-click Setup in the CD-ROM.
Notes If you connect the printer to your computer before installing the driver, the dialog box to request the driver is displayed. If this occurs, click Cancel to close the dialog box. Then remove the printer from your computer and redo the installation procedures. If you cancel the installation midway, do the installation procedures from the step 3. If the installation fails, remove the printer from your computer, restart your computer, and then do the installation procedures from the step 3.
The Sony DPP-EX5/EX7 Setup dialog box appears.
Click Next to start installation.
Installation continues. When it is completed, the setup compete dialog box is displayed.
Click Finish. Remove the CD-ROM from your computer. Turn on the printer and then connect the USB connectors of the printer and your computer.
Note Make sure to turn on your printer before connection.
Follow the instructions on the screen to set up the printer depending on the operating system you use.
The printer will be automatically set up.
Notes If you cancel the installation midway, do the installation procedures from the step 3. If the installation fails, remove the printer from your computer, restart your computer, and then do the installation procedures from the step 3. After installation, the Sony DPP-EX5 is not set as the default printer. Set the printer you use for each application. The supplied CD-ROM will be required when you re-install or uninstall the printer driver. Keep it in good order for possible future use. Before you use the printer, read the Readme file (the Readme folder of the CDROMcEnglish foldercReadme.txt).
To check the installation
Open the Printers and Faxes (Windows XP Home Edition/XP Professional only) or Printers from the Control Panel. When the Sony DPP-EX5 is displayed in the Printers and Faxes or Printers window, the DPP-EX5 has successfully installed.

When using the Windows Me
The Add New Hardware Wizard may be displayed during installation. If this occurs, follow the following procedures to proceed with installation: 1 Check Automatic search for a better driver and then click Next. Insert the supplied CD-ROM into the CDROM drive of your computer.
The dialog box to select the driver language is displayed. 2 Click the language of the driver you need to install, and then click OK.

3 Click Finish.

4 Remove the supplied CD-ROM from the CD-ROM drive of your computer.
Uninstalling the software
When the software becomes unnecessary, remove the software from your computers hard disk as follows:
Disconnect the USB cable from your printer and the computer. Open the Printers and Faxes (Windows XP Home Edition/XP Professional only) or Printers from the Control Panel. Right-click on Sony DPP-EX5 in the Printers and Faxes or Printers window and select Delete from the short-cut menu.
The confirmation dialog box is displayed.

Click Yes.

The relevant files are removed from your computers hard disk.
Printing from an application software
You can use the Print command of an application software to print an image from your computer with the Digital Photo Printer DPP-EX5. When using the Windows XP Home Edition/Professional, you can use My Pictures to print an image (page 63).
Notes Before printing, make sure to connect the USB connectors of the printer and the computer. If you connect it after you start printing, the printer or the computer may not work properly. This section explains the settings and operations with a typical application as an example. Depending on the application, print settings and operations may differ. For the details, refer to the manual of your application. The dialog boxes in this section are those in Windows XP Professional. They may differ depending on the operation system. To obtain the expected print performances, we suggest you use an application software that allows you to check the print preview. Use the application software to make the image size to 1644 x 2466 (dots) for the Post Card (4 x 6 inch) size, 1464 x 2064 (dots) for the 3.5 x 5 inch size, and 1137 x 1516 (dots) for the Small (3.5 x 4 inch) size. Also make the resolution to 403 dpi. Even after these adjustments, an image may be cut off or proper printed performances may not be obtained depending on the application software you use. If this occurs, adjust the image size smaller.
Start the application software that you use for printing, and select the image to be printed. Click Page Setup from the File menu of the application.

7 Click OK.

The photo printing wizard is displayed again.
8 Click Next. 9 Select the layout and print quantity

and then click Next.

The data is transferred to the printer for printing. To stop printing, click Cancel Printing.
10 When the completing photo printing
wizard dialog box is displayed, click Finish.
When a printing dialog box is on the screen
Click the Stop button or the Cancel button. The printing job is canceled and the dialog box is closed.
When the data has already transferred to the printer queue
1 Open the Printers and Faxes (Windows XP Home Edition/XP
Professional only) or Printers from the Control Panel.
2 Double-click the Sony DPP-EX5 icon.
The Sony DPP-EX5 window is displayed. In the window, the documents in the queue for printing are listed.
3 Click the document you want to stop printing. 4 Click Stop or Cancel from the Document menu.
The document is removed from the list and the printing job is canceled. For the details, refer to the Windows documentation.
Note If printing has already started and the print paper has already been loaded, do not cancel printing. Paper jam may occur. Please wait until the printing is completed.
Using your printer with Macintosh computers
To use the supplied software, you need a Macintosh computer that meets the following system requirements. OS: Port: RAM: Hard disk space: Drive:
Notes We cannot guarantee the printer operations when a hub is used or when two or more USB devices are connected to your computer. If you connect more than one DPP-SV88/SV77/SV55/MP1/EX7/EX5 printer at the same time, you cannot operate the printer. You cannot operate the printer from another USB device being used simultaneously. Do not remove or connect the USB cable from or into the printer during the data communication or printing. The printer may not work properly. We cannot guarantee operations with all the personal computers with the system requirements.
Mac OS 8.6/9.0/9.1/9.2/X v.10.1 should be preinstalled. A USB port should be installed as standard. 128 MB or more is recommended. 100 MB or more is recommended. (It differs depending on the number of copies to be printed.) CD-ROM drive (for software installation)
Using your printer with Macintosh computers Installing the printer driver
When using Mac OS 8.6/9.0/9.1/9.2
Make sure that the printer is not connected to the computer. Turn on and start your Macintosh.
Note Be sure to close all running programs before installing the software.
Insert the supplied CD-ROM into the CD-ROM drive of your computer. Double-click the Mac OS 8.69.x folder.

Types of Memory Stick

Following types of Memory Stick are available for versatile purposes. Memory Stick: Memory Stick can store all types of data except for the one that requires the MagicGate copyright protection technology. MagicGate Memory Stick : MagicGate Memory Stick employs the MagicGate copyright protection technology. Memory Stick-ROM: Memory Stick-ROM is the read-only Memory Stick storing the data. You cannot save or delete its data.
Types of Memory Stick that the printer can use
With the printer, you can do the following operations for each type of Memory Stick:
Read Memory Stick MagicGate Memory Stick Memory Stick-ROM Memory Stick Duo OK OK*1 OK OK*2 Write/Delete/ Format OK OK*1 NO OK*2
*1 The printer cannot read/write the data subject to MagicGate copyright protection. *2 The Memory Stick Duo should be inserted in the Memory Stick Duo adaptor.

On data read/write speed

The data read/write speed differs depending on the combination of the Memory Stick and the device you use.

Notes on use

When you slide the write protect switch to the write protect position, you cannot record, edit, or delete the data.
Connector Write enable position Write protect position

What is MagicGate?

MagicGate is the copyright protection technology that works when both the Memory Stick and the device employ the technology. The MagicGatecompatible device and the MagicGate Memory Stick attest that each other supports the MagicGate technology and encode the data they exchange. The printer does not support the MagicGate standards and cannot read or write the data subject to the MagicGate copyright protection.

Place the label here

Avoid removing the Memory Stick from the printer while the printer is reading or writing data. Data may be damaged in such occasions: Memory Stick is removed or the printer is turned off while the printer is reading or writing the Memory Stick data. Memory Stick is used in a location subject to electrostatic or electronic noises. We recommend that you save backup of the important data. Attach the label designed for the Memory Stick only to the place for the label. When attaching the label, attach it to the place specified for the label. Make sure that the label does not overlap.
When storing and carrying the Memory Stick, keep it in its original case to ensure protection of important data. Avoid touching the connector of the Memory Stick or contacting it with a metal object. Do not drop, bend, or submit the Memory Stick to external shock. Do not disassemble or modify the Memory Stick. Avoid getting liquids on the Memory Stick or using it in areas subject to high humidity. Avoid using or storing the Memory Stick in a location subject to: extremely high temperature such as the hot inside of a car or the outdoors exposed to direct sunlight, or a place near a heater. direct sunlight high humidity corrosive substances When formatting a Memory Stick, use the format function of the printer or your digital still camera. If you format a Memory Stick with your computer, images may not be displayed properly.

Troubleshooting

If you run into any problems using the printer, use the following guidelines to solve the problem. If the problem persists, consult your Sony dealer. When you are printing from your computer, also refer to the computer manual.
An image in thumbnail list is not properly displayed or printed.
m If the image is displayed but can not be printed, the file used for printing is damaged. m If the mark shown on the right is displayed in the thumbnail list, the image is a JPEG file created with your computer, or the thumbnail data of the image is damaged. Select the mark and press PICTURE. If a preview image is displayed, you can print the image. If the same mark is displayed again as a preview, the image is stored in an incompatible file format that the DPP-EX5 does not support or the image itself is damaged. m An image which is damaged or has some kind of problem will not appear in the image list. A file error message appears. If there are no images stored in the Memory Stick, the no file message appears. m If an image is not compatible with DCF (Design rule for Camera File system), it may not be printed with the printer even if it is displayed on the PC monitor.
Cannot operate the printer after the power switch is turned on.
m Connect the AC power cord to an AC outlet securely.
The television displays no images.
m Press INPUT SELECT to turn on the MEMORY STICK input indicator. m When printing from the Memory Stick, insert it securely into the printer. Check that images recorded by a digital still camera or other device are recorded.

Cannot print.

m Insert the correct set of print cartridge and print paper. m Check that the paper tray has paper. m The thermal head may be overheated. Leave the printer until the head cools down and the printer resumes printing. m Remove the jammed paper, if any.
m The printer can handle and display up to 9999 image files. If there are more than 9999 images stored in a Memory Stick, use the computer to display and handle the remaining images. m Depending on the type of digital still camera used, the aspect ratio of the recorded image differs, so the image may not be printed covering the entire printable area. m Depending on the type of digital still camera used, preview images may be displayed along with the primary images in the thumbnail list. The printed quality of the preview images will not be as good as the primary images. Note that if you delete the preview images, the data for the primary images may be damaged. m Depending on the type of digital still camera used, the image may be stretched vertically if it has been rotated or processed using your digital still camera. This is not because of trouble with the printer, but because the image was rewritten with your digital still camera. m When you name or rename an image file on your computer and its file name includes characters other than alphanumeric characters, the file name may not be displayed correctly or the image may not be displayed (read error) on the printer.

Remove the paper tray from the printer. If there is print paper in the tray, remove the print paper from the tray. Remove the 3.5 x 5 inch paper adaptor and stand the partition up. Place the supplied cleaning paper with the no-imprint side facing up and the arrow pointing in the same direction as the arrow in the tray. Insert the paper behind the partition.
3.5 x 5 inch paper adaptor Arrows in the reverse side Partition
Set the paper tray into the printer and press PRINT.
The cleaning cartridge and cleaning paper will clean inside the printer. After the cleaning is finished, the cleaning paper is automatically ejected.
Remove the cleaning cartridge and cleaning paper from the printer and set the print cartridge and print paper.
Keep the cleaning cartridge and cleaning paper together. With a sheet of cleaning paper, you can make cleaning for the maximum of about 20 times.

Specifications

Printing method
Dye sublimation printing (Yellow/ Magenta/Cyan 3 pass)
Compatible image file formats
DCF: Exif Ver.2.2, JPEG compatible, TIFF-RGB (non-compressed) JPEG: 4:4:4, 4:2:2, 4:2:0 (baseline JPEG) BMP: 24 bits full color, Windows format (Note that some versions of the file formats may not be compatible.)

Resolution

403 (H) x 403 (V) dpi

Image processing per dot

256 levels (8 bits for each Yellow/ Magenta/Cyan), approx. 16,770,000 colors

Recording image format

DCF compatible: Exif ver. 2.2, JPEG compatible

Printing size

Post Card (4 x 6 inch) size: 101.6 x 152.4 mm (maximum, borderless) 3.5 x 5 inch size: 89 x 127 mm (maximum,borderless) Small (3.5 x 4 inch) size: 71.7 x 95.5 mm (maximum)
Maximum number of pixels to be handled
JPEG: 6,400(H) x 4,800(V) BMP: 5,400(H) x 4,050(V) TIFF: 4,800(H) x 3,600(V)
Maximum number of files to be handled
9999 files for a Memory Stick
Printing time (per sheet)
Post Card (4 x 6 inch) size: approx. 90 seconds 3.5 x 5 inch size: approx. 75 seconds Small (3.5 x 4 inch) size: approx. 60 seconds (excluding the time for data processing and data transferring from the computer or the Memory Stick)
Print cartridge/Print Paper