To complete a hardware-first installation
NOTE: Before you can install the printer software on a computer running Windows XP 64-bit, you must download the printer software from http://www.hp.com/support/businessinkjet1000.
1. Click Next in the Found New Hardware wizard. 2. Click Search for the best driver for your device (Recommended), and then click Next. 3. Insert the Starter CD into the CD-ROM drive. 4. If the CD menu appears, click Exit twice to close the CD menu. 5. Select Specify a location. 6. Click Browse to locate the root directory on the Starter CD, and then click OK. 7. Click Next, and then follow the instructions on the screen. 8. Click Next, and then click Finish. 9. To share the printer, see Sharing the printer on a locally shared network (Windows). NOTE: Upon completion of the hardware-first installation process, The Found New Hardware wizard will automatically launch the setup program. This gives you the option to install non-driver components such as the Toolbox.
Sharing the printer on a locally shared network (Windows)
In a locally shared network, the printer is connected directly to the USB connector of a selected computer (known as the server) and is shared by other computers (clients). Use this configuration only in small groups or when usage is low. The computer connected to the printer is slowed down when many users print to its shared printer. You can share the printer on a locally shared network when: The computer connected to the printer is running Windows. The printer will be shared with other Windows users. (You cannot share the printer with Mac OS users.)
1. From the Start menu, find the Printers folder. (The route is different for different Windows operating systems. It might be through Settings or Control Panel, or directly through Printers and Faxes.) 2. In the Printers folder, right-click the printer and click Properties. 3. On the Share tab, select the share the printer option, give the printer a Share Name. 4. Optional. If you are sharing the printer with users of other versions of Windows, you can click Additional Drivers to install their drivers as a convenience to them. This step requires you to have the Starter CD in your CD drive. NOTE: When sharing a locally connected printer, use the newest operating system as the server. A Windows 98 server will not recognize a Windows 2000 client. 5. Click OK.
Using a printer connected to another computer (clients)
Clients can connect to the printer in three different ways: Install the printer software from the Starter CD. When prompted, select Connected via the network, and then select Client Setup for client-server printing. Browse to the printer on the network and drag the printer to your Printers folder. Add the printer and install the software from the INF file that has been saved to a location on your network. Ask the network administrator where the INF file is located. On the Starter CD, the INF files are stored in folders using the following format: <CD>:\Setup\Drivers\PCL3\<operating system>\<language>. For example, if your CD drive letter is D:, then D:\Setup\Drivers\PCL3\Win2k_XP\English would contain the English Windows 2000 PCL 3 INF file.

Sharing among Macintosh computers
Enable printer sharing on the computer that is connected to the printer (the host). 1. Open System Preferences, click Sharing, and then click Services. 2. Click the Printer Sharing check box. To print from the other Macintosh computers (the clients) on the network, preselect the printer in Sharing (Mac OS X). Then, choose the neighborhood where the printer is shared and select the printer.

10 Getting started

Uninstalling the printing system software
Use the following steps to uninstall the printing system software.
Uninstalling software for Windows (all versions)
1. Close any running applications. 2. From the Start menu, open the Control Panel. 3. Double-click Add/Remove Programs. 4. Select the printing software that you wish to remove. 5. Click the button for adding or removing software.
NOTE: You must have administrator privileges to uninstall the printer software in Windows 2000 and Windows XP. If the software was not successfully installed, or the Uninstaller could not be found, run the scrubber utility from the Starter CD. See the steps below.
Running the scrubber utility
1. Disconnect the printer from the computer. 2. On the computer, restart Windows. 3. Insert the Starter CD in the CD-ROM drive. 4. Locate the scrubber utility on the Starter CD-ROM and run the utility. For Windows 98 and Windows Me, use the scrub9x.exe file located in the Utils\Scrubber\Win9x_Me folder. For Windows 2000 and Windows XP, use the scrub2k.exe file located in the Utils\Scrubber\Win2k_XP folder.
Uninstalling software for the Mac OS
1. Restart the computer. NOTE: If you do not restart the computer before you uninstall the software, some files are not removed from your computer when you run the Uninstall option.
2. Insert the Starter CD into the CD-ROM drive. 3. Double-click the CD icon on the desktop. 4. Double-click the installer icon and follow the instructions on the screen. 5. When the Main Installation dialog box appears, select Uninstall from the drop-down list located in the upper-left part of the dialog box. 6. Follow the instructions on the screen to remove the printer software.
Uninstalling the printing system software 11
6. Follow the instructions on the screen to complete the removal of the printer software.
Making copies of the software
The Starter CD contains a utility that lets you copy the printer software on to disks, or to create custom installations, which is a task usually performed by system administrators. When you run the Installer, select Customization Utility to copy disks. You can also use this utility to copy the printer software to your hard drive or to a network drive. After the files are copied to another location, you can install the printer software from that location.
Installing other software
The following drivers and optional software are also available for installation on the printer. HP Web Jetadmin. This is a Web browser-based network printer management tool. A link to the HP Web Jetadmin website is included on the Starter CD. See Using HP Web Jetadmin for more information about using this tool. NOTE: HP Web Jetadmin is only available if the printer is connected to a network using an optional HP Jetdirect print server. For ordering information, see HP Jetdirect print servers.

To print using the PCL 3 printer driver
1. On the File menu, click Print. 2. On the Name drop-down menu, select the PCL 3 printer driver, and then click Properties or Setup. (The options might be different for your application.) 3. On the Source is drop-down menu, select the location of the media on which you want to print. NOTE: To print an envelope, card, or other special media using Tray 1, select Manual Feed (Tray 1). For information about loading Tray 1, see Loading media.
4. On the Type is drop-down menu, select the type of media you want to print. 5. Click the Paper tab. 6. On the Print Quality drop-down menu, select a print mode. 7. Change other print settings, if necessary, and then click OK. 8. Click Print.
Changing printer settings
The printer driver stores the default print settings for most applications. You need to change these settings when you print on media of different sizes or types. You can change print settings for a single document from the application that the document was created in. To change the default print settings for all documents, you must open the printer driver from the Start menu.
Changing settings for Windows
The printer driver stores the default print settings for most applications. You need to change these settings when you print on media of different sizes or types. You can change printer settings from an application or the printer driver. Try to make changes from the application first. Changes made to settings from an application always take precedence over changes made to settings from the printer driver. If you want to change settings only for the jobs you are printing from the application that is currently open, change the settings from the application. After you close the application, the printer settings return to the defaults configured in the printer driver. If you want to set printing options for all jobs you print from all applications, change the default settings in the printer driver.
To change settings from an application (current jobs)
2. Change the settings and click OK, Print, or a similar command.
To change default settings (all future jobs)
1. Open the printer driver in one of these ways. For Windows 98, Windows Me and Windows 2000: From the Windows desktop, click Start, point to Settings, and then click Printers. For Windows XP: Click Start, point to Settings, and then click Printers and Faxes. 2. Right-click the printer icon, and then choose one of these options. For Windows 98 and Windows Me: Click Properties. For Windows 2000 and Windows XP: Click Printing Preferences or Properties. 3. Change any settings and click OK. The settings you chose will apply to all documents printed from all applications. You can override these settings from the printer driver just for the job you are currently printing. See To change settings from an application (current jobs). NOTE: For additional information, go to http://www.hp.com/support/businessinkjet1000.

1. With a document open, on the File menu, click Print, and then click Setup or Properties.
To set the default media type
NOTE: Use this procedure to set the default media type to Automatic.
1. Gain access to the default printer settings as described above. 2. On the Paper or Paper/Quality tab, select Automatic in the Type is box and click OK. For best printing results, still select the type of media you are using each time you print a document.
Changing settings for the Mac OS
You can change printer settings from the Page Setup and Print dialog boxes in the Mac OS. You can also select the default printer. The default printer is the one that is used if you choose the Print command without first specifying which printer you want to use with an application. The default printer should be the printer that you use most often.
NOTE: For more information about using the Mac OS to change printer settings, see the Mac Help on your computer.
To change page setup settings
1. Open the document you want to print. 2. On the File menu, click Page Setup. 3. On the Format for drop-down menu, select the printer for which you want to format the document, and then change the desired settings (such as selecting the media size and setting custom page sizes). 4. On the Paper Size drop-down menu, select the media size on which you want to print. 5. Click OK.

To change print settings

1. Open the document you want to print. 2. On the File menu, click Print. 3. On the Copies & Pages panel, click All. 4. On the Paper Type/Quality panel, select the media source or the media type on which you want to print. 5. Change any other settings you want, such as choosing a print quality mode. 6. Click Print.

Performing printer tasks

In this section, you can find information about how to send documents to print, how to print on special media, and how to print on media of user-defined size.

Canceling a print job

You can cancel a print job in these ways: Press the (cancel button) on the printer. [Pressing the (cancel button) clears the job that the printer is currently processing. It does not affect jobs waiting to be processed.] For Windows, double-click the printer icon that appears in the lower right corner of the computer screen. Select the document you want to cancel. On the Document menu, click Cancel. For the Mac OS, click the Print Center icon or the Printer Setup Utility icon. In the Printer List dialog box, double-click the printer icon. In the HP Business Inkjet 1000 dialog box, select the print job and click Delete.

To print digital photographs (Windows)
1. Load the appropriate paper in Tray 1. Be sure to load the paper with the print side down. 2. On the File menu, click Print, and then click Properties. (The actual steps can vary; this is the most common method.) 3. On the Paper/Quality tab, select the paper type you are using from the Type is menu (for example, HP Premium Plus Photo Paper). 4. Under Print Quality, click Best. 5. Select the paper size from the Size is menu. 6. Change any other print settings if necessary. 7. Click OK to close the dialog box. 8. Click OK to print.
To print digital photographs (Mac OS)
1. Load the appropriate paper in Tray 1. Be sure to load the paper with the print side up. 2. Open the Paper Type/Quality panel. 3. Select the paper type you are using (for example, HP Premium Photo Paper). 4. From the Quality drop-down menu, select Best. 5. Change any other print settings if necessary. 6. Click Print to print the document.
Printing on special media
This section provides information about how to print on media such as envelopes, postcards, and transparencies.
Printing on envelopes and cards
You can print envelopes and cards from Tray 1. Cards must be at least 3 by 5 inches (76.2 by 127 mm) in size.
Tips for printing envelopes
Observe the following guidelines to avoid jams and wrinkled or torn output: Avoid envelopes that have a very slick finish, self-stick adhesives, clasps, or windows. Also avoid envelopes with thick, irregular, or curled edges, or areas that are wrinkled, torn, or otherwise damaged. Use a sturdy envelope of approximately 16 to 27 lb (60 to 101 g/m2) weight. Use tightly constructed envelopes, and make sure the folds are sharply creased.
To load envelopes or cards in Tray 1
1. Lift the output tray and remove all media from the tray. Insert the stack of cards or envelopes into the tray with the flaps facing up and to the right. 2. Slide the paper width and length guides in until they stop at the edges of the envelopes or cards. 3. Lower the output tray. Go to To print envelopes or cards from Tray 1 (Windows) or To print envelopes or cards from Tray 1 (Mac OS).
To print envelopes or cards from Tray 1 (Windows)
1. On the File menu, click Print, and then click Properties. (The actual steps can vary; this is the most common method.) 2. On the Paper/Quality tab, select the paper type you are using in the Type is box (for example, HP Glossy Greeting Card Paper). 3. Select the envelope or card size from the Size is menu. 4. Change any other print settings, if necessary, and then click OK. 5. Send your job to print.

Using HP Instant Support

HP Instant Support is a Web-based tool that provides you with product-specific services, troubleshooting tips, and information about your printer's ink and media usage (using myPrintMileage). With this information, you can diagnose and solve printer problems and manage your printing activities and printer supplies more effectively. HP Instant Support provides the following information about your printer: Easy access to troubleshooting tips To help you quickly resolve printer problems or prevent some problems from happening, HP Instant Support provides tips that are customized for your printer. Notification of printer driver and firmware updates When a firmware or driver update for your printer is available, a notification message will appear on the HP Instant Support homepage. You can open the download site from the Web page. Access to hp services From the website, you can find out more about the support services available for your printer (such as maintenance programs), get information about service providers, and also make online purchase of printer supplies and accessories. NOTE: HP Instant Support Web pages are created dynamically. Bookmarking this site and opening the site using the bookmark will not display the current information. Instead, open the Toolbox and on the Information tab, click the HP Instant Support button.

Using myPrintMileage

myPrintMileage keeps track of your printer usage information to help you plan the purchase of consumables. It consists of two parts: myPrintMileage website. myPrintMileage Agent. (This is a utility installed on your computer with the Toolbox. The Agent is activated during installation of the printer software only if you choose to participate.) In order to use the myPrintMileage website and the myPrintMileage Agent, you must have the following: The Toolbox installed. An Internet connection. The printer connected. You can visit the myPrintMileage website from the Toolbox by clicking the myPrintMileage button on the Information tab, or by right-clicking the myPrintMileage Agent icon in the Windows taskbar (near the clock) and selecting View my print usage. On this website, you will be able to see the following items. The amount of ink you have used. (myPrintMileage forecasts how many ink cartridges you might use in one year.) Whether you use more black or color ink. The average quantity of media you use per month for each media type. Number of pages printed, and the estimated number of pages you can print with the amount of ink remaining.

Cleaning the printheads

CAUTION: HP is not responsible for damage to the printer that results from modifying the printheads.
If the printed characters are incomplete, or if dots or lines are missing from the printouts, you might need to clean the printheads. This is a symptom of clogged ink nozzles, which are a result of prolonged exposure to air. Clean the printheads from the Toolbox (Windows) or the HP Inkjet Utility (Mac OS). Or, follow the procedures below for cleaning the printheads from the control panel. There are three cleaning levels available. Run the level 1 cleaning. Only run the level 2 cleaning if the results of the first cleaning were unsatisfactory. Similarly, only run the level 3 cleaning if the results of the second cleaning were unsatisfactory.
NOTE: Only clean the printheads when necessary; cleaning the printheads uses ink and shortens the life of the printheads.
To clean the printheads from the Toolbox
2. Click the Printer Services tab. 3. Click Clean Printheads and follow the instructions on the screen.

1. Open the Toolbox.

To clean the printheads from the HP Inkjet Utility
1. Open the HP Inkjet Utility. 2. Click Clean and follow the instructions on the screen.
To perform a level 1 printhead cleaning at the control panel
1. Press and hold down the 2. While holding down the 3. Release the (power button). (power button), press the (cancel button) twice. (power button). The printer begins the printhead cleaning process. (power button) and pressing the
4. Print a printer configuration page by holding down the (cancel button) once. Release the (power button).
5. If the results are satisfactory, the process is finished. If not, perform a level 2 printhead cleaning.
To perform a level 2 printhead cleaning at the control panel
NOTE: Only perform a level 2 printhead cleaning if the level 1 cleaning was insufficient.
1. Press and hold down the 2. While holding down the (resume button) once. 3. Release the
(power button). (power button), press the (cancel button) twice and then press the
(power button). The printer begins the printhead cleaning process. (power button) and pressing the
5. If the results are satisfactory, the process is finished. If not, perform a level 3 printhead cleaning.
To perform a level 3 printhead cleaning at the control panel
NOTE: Only perform a level 3 printhead cleaning if the level 2 cleaning was insufficient.
1. Press and hold down the 2. While holding down the (resume button) twice. 3. Release the
5. If the results are not satisfactory, replace the printheads, if you want.
Cleaning the printhead contacts
To find out which printheads are compatible with your printer, see Finding supplies part numbers. If lines or dots are still missing from printed text or graphics after you have cleaned the printheads, the printhead contacts might be dirty.

To align the printheads from the HP Inkjet Utility (Mac OS)
1. Open the HP Inkjet Utility and click Calibrate. An alignment page prints. 2. Follow the instructions on the screen to select the best-aligned pattern from the printed page.

Replacing the printheads

You do not have to replace all four printheads when one needs to be replaced. Only replace the color of printhead indicated. You can check the status of the printheads from the Toolbox. You can also check the printer control panel to see if a printhead needs to be replaced, as shown here.
The printhead needs to be replaced when the Printhead light and a color indicator light are on. The Resume light is also on. You must replace the printhead to continue printing.

To replace a printhead

2. Lift to open the printhead latch. 3. Lift up the handle of the printhead and use it to pull the printhead straight up and out of its slot. 4. Remove the new printhead from its package, and then remove the protective tape.
5. Insert the printhead into its color-coded slot. Press down firmly on the printhead to ensure proper contact. 6. Close the printhead latch. Ensure it is in the lock position. 7. Close the printing supplies cover. 8. Wait while the printer initializes the printheads. After initialization, two alignment pages print.

Calibrating color

The printer automatically calibrates color when you change a printhead. Calibrate color manually, as described here, when you are not satisfied with the appearance of the colors. If you are running Windows, calibrate color from the Toolbox. If you are running the Mac OS, calibrate color from the HP Inkjet Utility.
To calibrate color from the Toolbox
1. Click the Toolbox icon on your desktop to open the Toolbox. 2. On the Printer Services tab, click Calibrate Color and follow the directions.
To calibrate color from the HP Inkjet Utility
1. Open the HP Inkjet Utility and click Calibrate Color. 2. Follow the instructions on the screen.

Clearing jams

If the print media is jammed in the printer, follow these instructions to clear the jam.

To clear a jam

1. Remove all media from the output tray. 2. Check the optional auto-duplex unit or rear access panel. a. Push the button on either side of the auto-duplex unit or rear access panel and remove it. b. If you locate the jammed media inside the printer, grasp it with both hands and pull it towards you.
c. If the jam is not there, push the latch on the top of the auto-duplex unit (if you have one) and lower its cover. If the jammed media is inside, carefully remove it. Close the cover.
d. Reinsert the auto-duplex unit or rear access panel into the printer. e. If you cannot locate the jam, go to step 3. 3. Lift the output tray and check for a jam in Tray 1. a. If the media is jammed in Tray 1, pull out Tray 1. (Otherwise, go to step 4.) b. Pull the paper towards you as shown in the diagram.

NOTE: For more information about how to troubleshoot Macintosh printing problems, see the Mac Readme file on the Starter CD.
Printing a configuration page
When you are experiencing a problem with your printer and you cannot discover the source of the problem, you can print a printer configuration page that provides more information about the problem. You can print the printer configuration page from the control panel. If you are using a computer that is running Windows, you can also print the printer configuration page from the Toolbox. If you still cannot resolve the problem after reviewing the printer configuration page and trying the steps in the troubleshooting section, call the HP Customer Care Center. Keep the printer configuration page, because it provides information that might be useful to Customer Care Center in helping you to troubleshoot a printer problem.
To print a printer configuration page from the control panel
1. Turn the printer on. 2. Press and hold down the (cancel button) one time. 3. Release the (power button). While holding down the (power button), press the
(power button). Your printer prints a printer configuration page.
Resolving printer problems
This section provide solutions to common problems that involve the operation of the printer.
Printer shuts down unexpectedly
Check the power Make sure the power cord is connected firmly to the printer and to a working outlet, and that the printer is turned on. The Power light on the control panel of the printer should be green. Try turning the printer off, and then on again. When the printer is first turned on, it takes approximately 45 seconds to warm up. Wait for the printer to warm up. Check the printer vents The printer vents are located on the left side of the printer. If the printer vents are covered and the printer overheats, it automatically turns off. Make sure the vents are not covered and the printer is in a cool, dry location.
Printer is not responding (nothing prints)
If you tried to print when the printer was off, an alert message should have appeared on your computer screen. If the printer was off and you did not see a message when you tried to print, the printer setup might be incorrect. To correct this problem, reinstall the software that came with your printer. Check the power Make sure that the printer power is on. To turn the printer power on, press and hold the (power button) on the printer for a few seconds. After a brief printer startup, you should see a steady green light on the corner of the button. When the printer is first turned on, it takes approximately 45 seconds to warm up. Wait for the printer to warm up. Check the connections Make sure that the power cord is securely connected from your printer to a working outlet. If you still cannot turn the printer on, you might have a faulty power cord or control panel. Unplug the printer and call the HP Customer Care Center. See Support and warranty. Make sure that both ends of the USB cable are secure. Check the printer setup Check that the ink cartridges, and printheads are loaded correctly. Make sure that all the tape has been removed from the printheads. Check that the top cover and printing supplies cover are closed. Make sure media is loaded correctly in the tray and that the media is not jammed in the printer. Check to make sure that your printer is selected as the current or default printer and that Pause Printing is not selected. The default printer is the one that is used if you choose the Print command without first specifying which printer you want to use with an application. The default printer should be the printer that you use most often. If the printer selection is a problem, open the Printers folder in Windows and set this printer as the default. In the Mac OS, set this printer as the default in the Chooser or the Print Center.

A HP supplies and accessories
You can order HP supplies and accessories from the HP website. Visit HPshopping.com (http://www.hpshopping.com) for more information. You can also order printing supplies using the Toolbox.
Ordering printing supplies through the Toolbox
The three requirements to use this features are listed here. The Toolbox must be installed on your computer (supported for Windows only). The printer must be connected to your computer using a USB cable. You must have access to the Internet.
To order printing supplies through the Toolbox
1. In the status area of the Windows taskbar (near the clock), double-click the Toolbox icon. 2. On the Printer Status tab, click Order Supplies. Your default browser opens and displays a website from which you can purchase printing supplies. 3. Follow the instructions on the website to select and order printing supplies.
Finding accessory part numbers
You can order the following accessories for HP Business Inkjet 1000 series printers.
Two-sided printing accessory (duplex unit)
Two-sided printing accessory (duplex unit) CB005A

USB cable

HP USB A-B (2 meter) C6518A
HP Jetdirect print servers
Visit http://www.hp.com for the latest information. HP Jetdirect servers might support additional operating systems such as Windows NT 4.0. For more information, see the documenation included with the print server.
HP Jetdirect 380x 802.11b Wireless Print Server HP Jetdirect ew2400 802.11g Wireless Print Server HP Jetdirect en3700 Fast Ethernet Print Server HP Jetdirect 175y External Print Server / Internet Connector J6061A J7951A J7942A J6035C
HP supplies and accessories
Finding supplies part numbers

Ink cartridges

HP No. 10 Black HP No. 13 Black HP No. 11 Cyan HP No. 13 Cyan HP No. 11 Magenta HP No. 13 Magenta HP No. 11 Yellow HP No. 13 Yellow C4844A C4814A C4836A C4815A C4837A C4816A C4838A C4817A

Printheads

HP No. 11 Black HP No. 11 Cyan HP No. 11 Magenta HP No. 11 Yellow C4810A C4811A C4812A C4813A
HP Bright White Inkjet Paper
500 sheets 250 sheets 500 sheets Letter (8.5 by 11 inches) Tabloid (11 by 17 inches) A4 (210 by 297 mm) HPB1124 HPB1724 C1825A
HP Premium Plus Photo Paper
20 sheets, glossy 50 sheets, glossy 20 sheets, glossy 20 sheets, matte 20 sheets, glossy 20 sheets, matte Letter (8.5 by 11 inches) Letter (8.5 by 11 inches) 4 by 6 inches Letter (8.5 by 11 inches) A4 (210 by 297 mm) A4 (210 by 297 mm) C6831A Q1785A Q1977A C6950A C6832A C6951A

In many location, HP provides toll free telephone support during the warranty period. However, some of the support numbers listed below may not be toll free. For the most current list of telephone support numbers, see http://www.hp.com/support.
Country/Region Albania Algeria Anguilla Antigua and Barbuda Argentina Telephone number * 1-800-711-2884 1-800-711-2884 0-800- 555-5000 Capital Federal (Buenos Aires): 54-11-4708-1600 Aruba Australia Austria Bahamas Bahrain Barbados Belgium Belize Bermuda Bolivia Bosnia-Hercogovina Brazil British Virgin Islands Bulgaria Canada Cayman Islands Chile China Colombia 800-8000 / 800-711-2884 (03) 1000 1-800-711-171 1-800-711-811 / 800-711-2884 1-800-711-2884 0-800-100-293 * 0-800-709-7751 Sao Paulo: 55-11-4004-7751 1-800-711-2884 * HP INVENT (1 800-474-6836) 1-800-711-2884 800-360-999 Santiago: 562-361-1160 021-38814518 01-8000-51-4746-8368 (01-8000-51- HP INVENT) Bogota: 571-606-9191 Costa Rica Croatia Cyprus Czech Republic Denmark Dominica 0800-011-1046 * 00 1-800-711-2884
Telephone support numbers
Country/Region Dominican Republic Ecuador Egypt El Salvador Estonia Finland France French Guiana Germany HP bietet whrend der Gewhrleistungsfrist vielerorts gebhrenfreien telefonischen Support an. Die nachfolgend aufgelisteten Rufnummern sind jedoch unter Umstnden nicht gebhrenfrei. Zur weiteren Klrung oder um zustzliche Information zu erhalten, knnen Sie Kontakt mit der OnlineKundenbetreuung von HP (http://www.hp.com/cpso-support/guide/psd/ cscemea.html) aufnehmen. Gibraltar Greece Grenada Guadeloupe Guatemala Guyana Haiti Honduras Hong Kong S.A.R. Hungary Iceland India Indonesia Ireland Israel Italy Jamaica Japan
Telephone number 1-800-711-2884 1-999-119 / 800-711-2884 (Andinatel) 1-800-225-528 / 800-711-2884 (Pacifitel) 5222 800-4949 0-800-990-011 / 800-711-258 143
1-800-711-2884 0-800-990-011 / 800-711-2884 1-800-711-/ 800-711-/ 800-711-2884 800-0-123 / 800-711-(2) +91-80-8526900 or 447-737 Support in Hindi & English +62 (21) 1212 1-800-711-2884 0120-014-121 (Toll Free, Japan Domestic Only) +81-3-5374-3089 +* +366 2020
Jordan Kazakhstan Korea, Republic of Kuwait
Country/Region Latvia Lebanon Liechtenstein Lithuania Luxembourg Macedonia Malaysia Malta Martinique Mexico

Telephone number

+/ Toll -free: 303 * +405 * 0-800-990-011 / 877-219-8671 01-800-474-68368 (800 HP INVENT ) Ciudad de Mexico (DF): 55-5258-9922 Servicios 55-5091-7000 Pre-Ventas
Moldova Morocco Netherlands Netherlands Antilles New Zealand Nicaragua Nigeria Norway Oman Panama Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Russia Saint-Martin St. Kitts and Nevis St. Vincent and the Grenadines San Marino Saudi Arabia Serbia and Montenegro Singapore
* 0000 001-800-872-2881 / 800-711-2884 +64 (9) 1-800-0164 / 800-711-2884 * 800 +1-800-711-2884 (009) 800-541-0006 0-800-10111 Lima: 511-411-2043 (2) (22) 164 1-0589 787-474-8570 +4442 Moscow: 3520 St. Petersburg: 7997 1-800-711-2884 1-800-711-2884 1-800-711-1444 +359 (2) 960-5300 Obtaining HP telephone support 73

Fonts Media size

US fonts: CG Times, CG Times Italic, Universe, Universe Italic, Courier, Courier Italic, Letter Gothic, Letter Gothic Italic. Standard US: letter, legal, executive, statement, index cards Standard International: A6, A5, A4 Custom US: 3 by 5 inches wide to 8.5 by 14 inches long Custom Metric: 76.2 by 127 mm wide to 216 by 356 mm long
Media type Media handling Recommended media weight Media supported (maximum number of pages supported) I/O interface Printer memory Dimensions Weight Duty cycle Power supply Power requirements
Paper (plain, inkjet, photo, and banner), envelopes, transparencies, labels, iron-on transfers, greeting cards Tray 1, output tray Paper: 16 to 28 lb Bond using Tray 1 or Tray 2 Envelopes: 20 to 24 lb Bond Cards: 110 lb Index Tray 1 (up to 0.58 inch or 15 mm stack): 150 sheets of plain paper, 22 envelopes, 30 transparencies. USB and LIO (either a IEEE 1284-compliant parallel connection or network connection model) 8 MB built-in RAM 19.5 inches or 495 mm (width); 8.4 inches or 215 mm (height); 16.2 inches or 411 mm (depth) 14.330 lb (6.5 kilograms) Up to 6,250 pages per month Universal power adaptor Input voltage: 100 to 240 VAC ( 10 percent), 50 to 60 Hz Output supply: 31~32 VDC, 2200 mA 70 to 75 Watts
Maximum allowable power consumption

C Printer specifications

Operating environment
Operating temperature: 50 to 99 degrees F (10 to 35 degrees C) Storage temperature: -40 to 158 degrees F (-40 to 70 degrees C) Relative humidity: 20 to 80 percent RH non-condensing Noise levels per ISO 9296: Sound power LwAD: 61 dB; Sound pressure LpAm: 51 dB

System requirements

Minimum Windows 98: Pentium 90 MHz, 16 MB RAM, 60 MB hard disk space Windows NT 4.0*: Service pack 6 or later, Pentium 100 MHz, 32 MB RAM, 60 MB hard disk space Windows Me: Pentium 150 MHz, 32 MB RAM, 60 MB hard disk space Windows 2000: Pentium 300 MHz, 64 MB RAM, 60 MB hard disk space Windows XP, 32 bit: Pentium 233 MHz, 64 MB RAM, 60 MB hard disk space Mac OS X (10.1 or later): 333 MHz (iMac) or 350 MHz (Power Mac G3 or later), 32 MB RAM To view the CHM file (Windows), you must be running Internet Explorer 4.0 or later. Recommended Windows 98, Windows Me: Pentium 266 MHz, 32 MB RAM, 100 MB hard disk space Windows NT 4.0*: Service pack 6 or later, Pentium 266 MHz, 64 MB RAM, 100 MB hard disk space Windows 2000: Pentium 300 MHz, 64 MB RAM, 100 MB hard disk space Windows XP, 32 bit: Pentium 300 MHz, 128 MB RAM, 100 MB hard disk space Mac OS X (10.1 or later): 333 MHz (iMac) or 350 MHz (Power Mac G3 or later), 64 MB RAM To view the CHM file (Windows), you must be running Internet Explorer 4.0 or later. *Windows NT 4.0 is only supported if an optional HP Jetdirect print server is connected to the printer. For ordering information, see HP Jetdirect print servers.

online help sources 3 Toolbox 29 online purchasing 31, 63 operating environment specifications 78 operating systems documentation 3 system requirements 78 options. See settings ordering supplies and accessories online 31, 63 out of ink in cartridges 35 output quality, troubleshooting 51
minimum margins 15 recommended weights 77 sizes supported 77 special 25 specifications 13 transparencies 26 tray capacities 15 types supported 77 memory included with printer 77 Microsoft Windows. See Windows minimum margins for media 15 missing pages, troubleshooting 50 models of printer description 4 location of information about 30 modified printheads 37 monitoring status remotely 33 monthly duty cycle 77 MS. See Microsoft myPrintMileage description 31 enabling and disabling 32
output tray clearing jams 44 illustration 4 troubleshooting 55 overhead transparencies. See transparencies overheating of printer 48 overview of printer 4 ozone-depleting chemicals in product 81
power consumption 77 input connection 6 light and button 5 light patterns on control panel 60, 62 requirements 77 troubleshooting 48 power cord statement 80 ppm (pages per minute) 4, 77 Premium Inkjet Paper, HP 67 Premium Inkjet Transparency Film 67 Premium Paper, PH 67 premium papers, HP 65 Premium Photo Paper, HP 66 Premium Plus Inkjet Transparency Film, HP 67 Premium Plus Photo Paper, HP 65 print cartridges. See ink cartridges print jobs cancelling 5, 21 resuming 5 print media. See media print quality, troubleshooting 51 print speed by model 4 by print mode 77 slow, troubleshooting 49 printer configuration page, printing 47 printer drivers AutoCAD 12 checking for updated 30 copying 12 firmware update notification 31 Linux 12 PCL 3 18, 77 settings 19 system requirements 78 warranty 75 printer languages 77 Printer Services tab, Toolbox 30 printer specifications 77 Printer Status tab, Toolbox 29 printheads aligning 30, 41 checking status 37 cleaning 30, 32, 37, 39 illustration 5 latch 5 light patterns on control panel 61, 62 part numbers 65 replacing 42 status 3, 29 printing supplies area in printer 5 cover 4

88 Index

lights 5 ordering online 31, 63 purchasing supplies and accessories online 31, 63
quality, troubleshooting 51
RAM included with printer 77 Rear access panel illustration 6 recycling 82 refilled ink cartridges 61 registering printer 30 regulatory information 79 regulatory model number 80 relative humidity specifications 78 release notes 3 remote installation and management of peripherals 33 replacing ink cartridges 35 printheads 42 supplies, part numbers for 65 requirements for installation 78 resolution in dpi 77 resume button 5 resume light blinking 60, 61, 62 illustration and description 5
system requirements 78 uninstalling 11 warranty 75 special media duplexing 21 printing on 25 specifications battery 82 media 13 printer 77 speed of printer by model 4 by print mode 77 slow, troubleshooting 49 Starter CD 3 status ink cartridges 31 monitoring remotely 33 printheads 37 supplies 5, 29 through myPrintMileage 31 through Toolbox 29 stopping print jobs 21 storage specifications 78 supplies ordering online 31, 63 part numbers 65 support resources 69 telephone 70 websites 32, 69 system requirements 78