hp deskjet 825c series color inkjet printer

data sheet

The HP Deskjet 825c color inkjet printer offers vibrant color at an amazing value. Its perfect for printing e-mail, internet documents, invitations, school reports, color graphics and more with the included HP 17 tri-color inkjet print cartridge. For crisper black text and faster print speed, you can add the optional HP 15 black print cartridge (not included, purchase separately). The compact size and quiet operation of the HP Deskjet 825c makes it a great fit for home. With USB connectivity, you can easily connect to your PC or Mac and start printing documents quickly.

low-cost color

produce vibrant color documents with the reliability you expect perfect for printing e-mail, internet documents, recipes, invitations, school reports, color graphics and more get excellent results on a variety of papers including plain, photo papers, greeting card paper, and transparencies

adaptable

print crisper black text documents faster with the optional HP 15 black inkjet print cartridge (not included, purchase separately) enjoy vibrant color printing with HPs color layering technology, up to 600 x 1200 dpi on premium photo papers prints up to 3.5 pages per minute in black and up to 3.5 pages per minute in color with included HP 17 tri-color print cartridge prints up to 6.5 pages per minute in black and up to 4.5 pages per minute in color with the optional HP 15 black print cartridge (not included, purchase separately) compact size and quiet operation makes it a great fit for tight workspaces

convenient USB connect

connects easily with USB connectivity supports PC and Mac operating environments
HP Deskjet 825c color printer

Technical Specifications

Print Method Drop-on-demand thermal inkjet printing Print Quality Black print resolution: up to 600 x 600-dpi with black pigmented ink Color print technology: HPs color layering technology from PhotoREt II, up to 600 x 1200-dpi on premium photo papers Print Speed* Dependent upon document type and print mode Print speed with HP 17 tri-color inkjet print cartridge installed: Document type Draft Normal Best Black text up to 3.5 ppm up to 1.7 ppm up to Mixed text/color graphics up to 3.5 ppm up to 1.9 ppm up to 4 x 6-in. color photo N/A up to 1.1 ppm up to Full-page color, plain paper up to 1.4 ppm up to 0.5 ppm up to Print speed with tri-color and optional black print cartridge installed: Document type Draft Normal Best Black text up to 6.5 ppm up to 4.7 ppm up to Mixed text/color graphics up to 4.5 ppm up to 3.4 ppm up to 4 x 6-in. color photo N/A up to 1.1 ppm up to Full-page color, plain paper up to 1.4 ppm up to 0.5 ppm up to Vertical Alignment 0.002 in. Media Sizes and Types Paper: plain, inkjet, photo; U.S. letter 8.5 x 11 in.; legal 8.5 x 14 in.; executive 7.25 x 10.5 in. Banners: U.S. letter 8.5 x 11 in. Envelopes: U.S. No. 10 4.125 x 9.5 in.; A2 invitation 4.375 x 5.75 in. Transparencies: U.S. letter 8.5 x 11 in. Labels: U.S. letter 8.5 x 11 in. Index cards: 3 x 5 in.; 4 x 6 in.; 5 x 8 in. Custom size: width 3 to 8.5 in.; length 5 to 14 in. Recommended Media Weight Paper: 16 to 24 lb Banners: 16 to 24 lb Envelopes: 20 to 24 lb Index cards: 110 lb maximum; 0.012 in. maximum thickness Photo: all Media Handling (built-in feeders) Sheets: up to 100 Banners: up to 20 sheets Envelopes: up to 15 Index cards: up to 30 Transparencies: up to 25 Labels: up to 20 sheets (use only U.S. letter-size sheets) Out-tray capacity: up to 50 sheets; up to 25 sheets (transparencies) Memory 2 MB built-in RAM, 48 KB receive buffer Interface and Connectivity Universal Serial Bus (Microsoft Windows 98 and above, USB-connect Macintosh OS 8.6 and above) Printer Command Language HP PCL Level 3 enhanced, Mac QuickDraw Built-in Fonts 8 fonts: 4 each in Portrait and Landscape orientations; CG Times, Univers, Courier, Letter Gothic Power Requirements Power modules: input voltage 100 to 240 VAC (10%), 50/60 Hz (3 Hz) Power Consumption 45 watts maximum Operating Environment Operating temperature range: 41 to 104 F Relative humidity (RH): 15 to 80% RH non-condensing Recommended operating conditions for best print quality: 59 to 95 F, 20 to 80% RH non-condensing Storage temperature: -40 to 140 F Noise levels per ISO 9296: Sound power: LwAd: 5.5 dB(A) Sound pressure: LpAm: 42 dB(A) Dimensions W x H x D/Weight 17.56 x 7.2 x 13.8 in./12 lb without print cartridge and power supply Monthly Volume Up to 1,000 pages Warranty 90-day limited warranty backed by hp customer care Minimum System Requirements CD-ROM drive Microsoft Windows XP: Pentium 233 MHz, 128 MB RAM Microsoft Windows Me: Pentium 150 MHz, 32 MB RAM Windows 2000 Professional: Pentium 133 MHz, 64 MB RAM Windows 98: Pentium 66 MHz, 32 MB RAM Mac OS X: 128 MB RAM Please visit www.hp.com/go/mac-connect Mac OS 8.6 or above: USB card-supported Macintosh only, 64 MB RAM Software Compatibility Microsoft Windows (XP Home and Professional, Me, 2000 Professional, 98); Macintosh OS (X, 9, 8.6 ) USB-connect Mac

*Approximate figures. Exact speed will vary depending on the system configuration, software program and document complexity.

0.4 0.4 0.4 0.2

ppm ppm ppm ppm

3.0 0.8 0.4 0.2

Ordering Information
C6506A HP Deskjet 825c color printer includes: power supply; HP 17 tri-color inkjet print cartridge, 15 ml ink volume; printer software for PC and Mac; users guide; setup poster; and bonus software, including: Disney BlastSM, HP Photo Printing, HP Photo Web Sharing, HP Internet Connection Center. Ink HP C6615D HP 15 black inkjet print cartridge (25 ml) HP C6625A HP 17 tri-color inkjet print cartridge (15 ml) HP Business Communications Paper and Film HP Bright White Inkjet Paper C1824A Letter size, 500 sheets C5967B Letter size, 250 sheets HP Premium Inkjet Paper 51634Y Letter size, 200 sheets HP Professional Brochure & Flyer Paper, Matte C6955A Letter size, 50 sheets HP Premium Inkjet Transparency Film C3828A Letter size, 20 sheets C3834A Letter size, 50 sheets HP Photo Papers HP Photo-quality Inkjet Paper, Two-sided Semi-gloss C6983A Letter size, 25 sheets HP Photo-quality Inkjet Paper, Two-sided Matte C7007A Letter size, 100 sheets HP Two-sided Photo Paper, Glossy/Matte C1846A Letter size, 20 sheets HP Premium Photo Paper, Glossy C6039A Letter size, 15 sheets HP Premium Plus Photo Paper, Glossy C6831A Letter size, 20 sheets HP Premium Plus Photo Paper, Glossy C6944A 4 x 6-in. finished size, 20 sheets C7024A 4 x 6-in. finished size, 60 sheets HP Premium Plus Photo Paper, Matte C6950A Letter size, 20 sheets HP ColorFast Photo Paper, Matte C7013A Letter size, 20 sheets HP Creative Project Papers HP Greeting Card Paper, Quarter-fold C1812A Letter size, 20 sheets, 20 envelopes HP Glossy Greeting Card Paper, Half-fold C6044A Letter size, 10 sheets, 10 envelopes HP Textured Greeting Cards, Ivory, Half-fold C6828A Letter size, 20 sheets, 20 envelopes HP Banner Paper C1820A Letter size, 100 sheets HP Restickables C6822A Large round inkjet stickers, letter size, 10 sheets (90 stickers) C6823A Large square inkjet stickers, letter size, 10 sheets (90 stickers) HP Iron-on T-shirt Transfers C6049A Letter size, 10 sheets Accessories Cables C6518A HP USB A-B 2m cable

For More Information

Hewlett-Packard peripherals and personal computers are available at authorized HP resellers worldwide. In North America, call for the authorized HP reseller nearest you: United States: 1-800-552-8500 Canada: 1-800-387-3867 If you have questions about the HP Deskjet 825c series color printers, go to Hewlett-Packards home page on the world wide web: www.hp.com or the HP Peripherals Forum on CompuServe. HP telephone assistance (in warranty): 1-208-344-4131 (MF 6 am10 pm, Sat 9 am4 pm Mountain Time).

Black text

Color: mixed text and graphics

4 x 6-in. color photo

Full-page color

Mac and Macintosh are registered trademarks of Apple Computer, Inc. Microsoft, Windows, NT and MS-DOS are U.S. registered trademarks of Microsoft Corporation. Pentium is a U.S. registered trademark of Intel Corporation. All other brand and product names are trademarks or registered trademarks of their respective companies. ENERGY STAR is a U.S. registered service mark of the United States Environmental Protection Agency. As an ENERGY STAR partner, Hewlett-Packard has determined that this product meets the ENERGY STAR guidelines for energy efficiency. Technical information in this document is subject to change without notice.
Hewlett-Packard Company 2001 5980-6531ENUC 7/01

quick help

hp deskjet 845c/825c series

table of contents

learn about the printer. 1
introducing the hp deskjet 845c/825c series printer. 2 terms and conventions. 3 notices and acknowledgments. 5 learning about printer features. 6 using paper trays. 8 printing with the hp deskjet 845c/825c printer. 10 setting custom printing margins. 12 using the taskbar icon. 13
printing on paper and other media. 15
envelopes. transparencies. labels. business cards, index cards, and other small media. photographs. greeting cards. posters. banners. iron-on transfers. manual two-sided printing. 40 43

special features. 46

dual-cartridge printing. 47 single-cartridge printing. 48

product maintenance. 49

print cartridge status light. replacing a print cartridge. aligning print cartridges. automatically cleaning print cartridges. manually cleaning print cartridges and the print cradle. cleaning the printer case. refilling print cartridges. maintaining print cartridges. print cartridge part numbers. the hp deskjet toolbox. 63 64

solve a problem. 65

printer lights are flashing. printer is not printing. printer is too slow. problems with printouts.. 71 73
product specifications. 78
product specifications for the hp deskjet 845c/825c series printer. 79 minimum printing margins. 84 system requirements. 86

index. 87

learn about the printer
introducing the hp deskjet 845c/825c series printer terms and conventions notices and acknowledgments learning about printer features using paper trays printing with the hp deskjet 845c/825c printer setting custom printing margins using the taskbar icon
introducing the hp deskjet 845c/825c series printer
Congratulations! You have purchased an HP Deskjet 845c/825c series printer which is equipped with the following features: Dual-cartridge printing for the highest print quality Single-cartridge printing that allows the printer to operate with only the tri-color print cartridge installed HP printers are designed to help you get the best results for your printing needs. Read about these and other features in the following sections.

terms and conventions

The following terms and word conventions are used in quick help.
The HP Deskjet 845c/825c series printers are referred to as HP Deskjet 845c/825c or HP Deskjet.

symbols

The > symbol guides you through a series of software steps. For example: Click Start > Programs > hp deskjet 845c/825c series > hp deskjet 845c/ 825c series Toolbox to open the HP Deskjet Toolbox.

cautions and warnings

A Caution indicates the possible chance of damage to the HP Deskjet printer or to other equipment. For example:
Caution! Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections.
A Warning indicates the possible chance of harm to yourself or to others. For example:
Warning! Keep print cartridges out of the reach of children.
A Note icon indicates that additional information is provided. For example:
For best results use HP products.
A Mouse icon indicates that additional information is available through the Whats This? help feature.
To find more information about options on each tab screen, point to an option and click the right mouse button to display the Whats This dialog box. Click Whats This? to view more information about the selected option.
notices and acknowledgments
hewlett-packard company notices
The information contained in this document is subject to change without notice. Hewlett-Packard (HP) makes no warranty of any kind with regard to this material including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of Hewlett-Packard, except as allowed under copyright laws.

acknowledgments

Microsoft, MS, and Windows are registered trademarks of Microsoft Corporation. Pentium is a U.S. registered trademark of Intel Corporation. TrueType is a U.S. trademark of Apple Computer, Inc. Adobe and Acrobat are trademarks of Adobe Systems Incorporated. Copyright 2001 Hewlett-Packard Company
learning about printer features

buttons and lights

The printer buttons let you turn the printer on and off or resume printing. The lights give you visual cues about the state of the printer.
1. power button and light 2. resume button and light 3. print cartridge status symbol and light
print cartridge status symbol and light The light next to the Print Cartridge Status symbol flashes when you need to check the status of a print cartridge.
resume button and light The light on the Resume button flashes when an action is required such as loading paper or clearing a paper jam. When the problem is fixed, press the Resume button to continue printing. power button and light The Power button turns the printer on and off. The green light on the Power button flashes when printing is in progress.
Caution! Always use the Power button on the front of the printer to turn the printer on and off. Using a power strip, surge protector, or a wallmounted switch to turn the printer on and off may cause premature printer failure.

paper trays

The printer has an In tray and an Out tray. Place paper or other media in the In tray for printing. Printed pages are deposited in the Out tray.

using paper trays

in tray
The In tray holds paper or other media to be printed.
1. In tray pulled out 2. paper length guide 3. paper width guide
1. Out tray 2. In tray pushed in

out tray

Change the position of the Out tray for different printing tasks.

1. Out tray up

Out tray up - Raise the tray with the banner switch to properly load banner paper. It must remain in the up position to print banners. Out tray down - Leave the tray in the down position for most types of printing and single envelope printing.
printing with the hp deskjet 845c/825c printer
The printer is controlled by software installed on the computer. The printer software, also called a printer driver, provides dialog boxes to communicate print requests to the printer.
printing in Windows 98, Me, and 2000

Follow these instructions to print in Windows 98, Me, and 2000:
1. Open the file you want to print. 2. Use one of the following methods to display the hp deskjet 845c/825c
series screen: Click File > Print, then select Properties. Click File > Print Setup, then select Properties. Click File > Print > Setup, then select Properties. The hp deskjet 845c/825c series screen appears. The option selected varies depending on the software program you are using. The hp deskjet 845c/825c series screen displays three tab options: Setup, Features, and Advanced.
3. Select the Setup tab to choose print quality options, paper type, paper
size, and photo paper printing.
4. Select the Features tab to choose page orientation, two-sided printing,
multiple pages per sheet, and poster printing.
5. Select the Advanced tab to choose color options for text, ink volume,
print speed (Low Memory Mode), and to make color and contrast adjustments.
6. Click OK to return to the Print or Print Setup screen. 7. Click OK to print. To find more information about options on each tab screen, point to an option and click the right mouse button to display the Whats This dialog box. Click Whats This? to view more information about the selected option.
setting custom printing margins
Follow these instructions to set printing margins:
series screen: Click File > Print, then select Properties. Click File > Print Setup, then select Properties. Click File > Print > Setup, then select Properties. The hp deskjet 845c/825c series screen appears. The option selected varies depending on the software program being used. The hp deskjet 845c/825c series screen displays three tab options: Setup, Features, and Advanced.
3. Select the Setup tab, then select User Defined Paper Size in the Paper Size
option. The User Defined Paper Size dialog box appears.
4. Select the appropriate width and length settings.
Paper width must be between 77 and 215 mm (3 x 8.5 in) and paper length must be between 127 and 356 mm (5 x 14 in).
5. Click OK to return to the Setup screen. 6. Click Apply, then click OK to accept the new settings. 7. Click OK to print.

using the taskbar icon

The Printer Settings taskbar icon allows you to change default print settings.
1. Printer Settings taskbar icon
opening the printer properties dialog box
1. Double-click the Printer Settings taskbar icon.

special features

dual-cartridge printing single-cartridge printing

dual-cartridge printing

The dual-cartridge printing option allows your printer to provide the highest quality printouts. To print with both cartridges:
1. Install both the black and the tri-color print cartridges. 2. Open the HP Deskjet Toolbox. 3. Click the Configuration tab and select the following option:
Configure Print Cartridges: Two Print Cartridges.

4. Click Apply.

The Changing Printer Configuration box appears.
5. Click OK. 6. Print according to the instructions for your document.
Caution! Remove empty print cartridges from the print cradle immediately. Do not leave an empty print cartridge in the cradle, then configure the printer for single-cartridge printing. Doing so can damage the printer.
See also: print cartridge part numbers replacing a print cartridge
single-cartridge printing
The printer can print with only the tri-color print cartridge installed. Color-only printing allows the printer to print in a full range of colors, including black.
Caution! Never configure the printer for one-cartridge printing with both the black and the tri-color print cartridges installed. Doing so affects print quality.

color cartridge printing

1. Install the tri-color print cartridge. 2. Open the HP Deskjet Toolbox. 3. Click the Configuration tab and select the following option:
Configure Print Cartridges: One Color Print Cartridge.

product maintenance

print cartridge status light replacing a print cartridge aligning print cartridges automatically cleaning print cartridges manually cleaning print cartridges and the print cradle cleaning the printer case refilling print cartridges maintaining print cartridges print cartridge part numbers the hp deskjet toolbox
print cartridge status light
understanding the print cartridge status light
The Print Cartridge Status light flashes when: A print cartridge is improperly installed or malfunctioning The wrong print cartridge type is used The top cover is open
1. print cartridge status light
If the Print Cartridge Status light flashes, open the printer cover. The Print Cartridge Cradle moves to the center of the printer. See also: print cartridge part numbers
replacing a print cartridge
Before buying replacement print cartridges, verify the correct part numbers.
Warning! Keep both new and used print cartridges out of the reach of children.

the Align Print Cartridges dialog box.
5. After you have completed the Align Print Cartridges dialog box, click

Continue.

The second test page prints.
6. Compare the second test page to the onscreen example and follow the
onscreen instructions to complete the alignment process.
automatically cleaning print cartridges
If your printed pages are missing lines or dots, or they contain ink streaks, the print cartridges may need to be cleaned. Print cartridges are cleaned automatically using the following procedure:
1. Open the HP Deskjet Toolbox. 2. Select Clean the Print Cartridges and follow the on-screen directions. If you have questions about the cleaning feature, point to the Clean the Print Cartridge option and click the right mouse button to display the Whats This? dialog box. Click Whats This? for more information.
If the print quality improves, but is still not acceptable, repeat the above procedure. If your printouts are still missing lines or dots after cleaning, the ink level may be low in one or both of the print cartridges. If so, a print cartridge may need to be replaced. If ink streaks still appear on your printouts after cleaning, the print cartridges and print cartridge cradle may need to be cleaned manually.
Only clean print cartridges when it is necessary. Unnecessary cleaning wastes ink and shortens the life of the cartridge.
See also: the hp deskjet toolbox manually cleaning print cartridges and the print cradle replacing a print cartridge cleaning the printer case
manually cleaning print cartridges and the print cradle
If the printer is used in a dusty environment, a small amount of debris may accumulate inside the case. This debris can include dust, hair, carpet, or clothing fibers. When it gets on the print cartridges and cradle, it can cause ink streaks and smudges on printed pages. Ink streaking is easily corrected by manually cleaning the cartridges and cradle.
gathering cleaning supplies
You will need the following items to clean the print cartridges and cradle: Distilled, filtered, or bottled water. Tap water contains contaminants that damage print cartridges. Cotton swabs or other soft, lint-free material that will not stick to the cartridges. Scrap paper or a paper towel on which to set the print cartridges while you are working. Be careful not to get ink on your hands or clothing as you clean.

preparing to clean

Remove the print cartridges from the printer before cleaning.
1. Press the Power button to turn on the printer, then raise the top cover.
The print cradle moves to the center of the printer.
2. Disconnect the power cord from the back of the printer.
3. Remove the print cartridge(s) and place it on a piece of paper with the
ink nozzle plate facing up. See the illustration in cleaning print cartridges for the location of the ink nozzle plate. Do not leave the cartridges outside the printer for more than 30 minutes.
Caution! Do not touch the print cartridge ink nozzles or copper contacts. Do not remove the copper strips.
cleaning print cartridges
1. Dip the end of a clean cotton swab into the distilled water and remove

any excess water.

2. Clean the face and edges of the print cartridge with the swab, as shown
in the following illustration.
Do not wipe the nozzle plate.
1. nozzle plate 2. clean these areas
3. Inspect the face and edges of the print cartridge for fibers.
Repeat steps 1 and 2 above if fibers are still present.
cleaning the print cradle
If you use the dual-cartridge printing option after printing with only one cartridge, you may need to clean the back plate of the unused compartment. To clean the print cradle:
2. Wipe the compartments back plate.
Repeat this process until no ink residue appears on a clean swab.
3. Wipe the underside of the print cartridge cradle walls.
1. print cartridge cradle 2. right compartment back plate 3. cradle wall

after cleaning

1. Reinsert the print cartridges and close the printers top cover. 2. Reconnect the power cord to the back of the printer, then press the
Power button to turn on the printer.
3. Print a test page from the HP Deskjet Toolbox by selecting Print a Test
4. Repeat the cleaning procedure if smeared ink still appears on the
printouts. See also: aligning print cartridges the hp deskjet toolbox
cleaning the printer case
The printer ejects ink onto paper in a fine mist, and small amounts of ink may be deposited on the printer case over time. Follow these guidelines when cleaning the outside of the printer: Use a soft damp cloth to remove dust, smudges, stains, and spilled ink from the printer case exterior. Use water only. Do not use household cleaners or detergents. Do not lubricate the rod on which the print cartridge cradle moves. It is normal to hear noise as the cradle moves back and forth on the rod when the printer is new. The noise decreases with use.
The printer should be handled and stored in an upright, level position for maximum performance and reliability.
refilling print cartridges

Do not refill HP print cartridges. Refilling print cartridges causes the electronic and mechanical components of the print cartridge to exceed their normal life cycle. It also creates many potential problems, such as: Poor print quality. Non-HP inks can contain elements that clog the cartridge nozzles and cause inconsistent print quality. Non-HP inks can also contain elements that corrode the cartridges electrical components, resulting in poor printouts. Potential damage. Ink from a refilled cartridge can leak onto the electrical components in the printer. This can cause severe printer damage, resulting in downtime and repair costs.
Caution! Damage that results from modifying or refilling HP print cartridges is specifically excluded from HP printers warranty coverage.
To get the best performance from your printer, use only genuine, factory-filled HP print cartridges. See also: print cartridge part numbers
maintaining print cartridges
The following tips will help maintain HP print cartridges and ensure consistent print quality: Keep all print cartridges in their sealed packages until they are needed. Print cartridges should be stored at room temperature (6078 degrees F or 15.626.6 degrees C). If print cartridges have been removed from their sealed packages and not used, store the cartridges in an airtight, plastic container. Store print cartridges with the nozzle-side up. Do not allow anything to touch the nozzles. If the vinyl tape has been removed from the print cartridge, do not attempt to reattach it. Reattaching the tape will damage the print cartridge. Once print cartridges are installed in the printer, leave them in the print cartridge cradle unless they are being manually cleaned. This prevents ink from evaporating or clogging the print cartridges.
Caution! Do not unplug the printer until printing is complete, the print cartridge cradle returns to the home position on the right side of the printer, and the printer has been turned off. Print cartridges dry out if not stored in the home position.

print cartridge part numbers
When replacing print cartridges for your HP Deskjet 845c/825c series printer, buy print cartridges with the following part numbers: Black: HP No. 15 (C6615D Series) Tri-color: HP No. 17 (C6625A Series)

the hp deskjet toolbox

Windows 98, Me, and 2000
The HP Deskjet Toolbox contains a number of useful tools to calibrate the printer, clean the print cartridges, print a test page, and print a diagnostics page. To open the HP Deskjet Toolbox: Click Start > Programs > hp deskjet 845c/825c series > hp deskjet 845c/825c series Toolbox. OR Right-click the Printer Settings Taskbar icon and select Open Toolbox.
To find out more about HP Deskjet Toolbox utilities, open the Toolbox, point to an option, and click the right mouse button to display the Whats This? dialog box. Click Whats This? for information about the tool selected.

solve a problem

printer lights are flashing printer is not printing printer is too slow problems with printouts
printer lights are flashing
Flashing lights indicate the printer status.

power light is flashing

The printer may be receiving data and preparing to print. The light stops flashing when the printer has finished receiving data.

resume light is flashing

printer may be out of paper
1. Place paper in the In tray. 2. Press the Resume button on the front of the printer.
a paper jam may have occurred
1. Remove the paper from the In and Out trays. 2. Press the Resume button.
If you are printing labels, verify that a label did not get stuck while going through the printer.
3. Print the document if the paper jam is cleared.
If the paper jam did not clear, proceed to step 4.
4. Open and remove the Rear Access Door by turning the latch to the left. 5. Remove the paper jam from the printer. 6. Replace and close the Rear Access Door. 7. Press the Resume button.
print cartridge light is flashing
The top cover is open. Close the top cover. There may be a problem with one of the print cartridges. Remove and reinstall the print cartridge(s). Confirm that the correct print cartridge numbers are installed.

all lights are flashing

The printer may need to be restarted.
1. Press the Power button to turn off the printer. 2. Press the Power button to turn on the printer.
Proceed to step 3 if the lights continue to flash.
3. Press the Power button to turn off the printer. 4. Disconnect the printer from the power source. 5. Reconnect the printer to the power source. 6. Press the Power button to turn on the printer.
See also: print cartridge status light If you continue to have problems, contact HP Customer Care.

printer is not printing

paper does not come out of the printer
Follow these instructions to correct the problem. check the printer Verify the following:
1. The printer is connected to the power source. 2. The cable connections are secure. 3. The printer is turned on. 4. The media is correctly placed in the In tray. 5. The printers top cover is closed. 6. The Rear Access Door is attached.

check the printer lights

1. If the Print Cartridge Status light is blinking, lift the printer cover to verify
that the print cartridges are properly installed.
2. If the Power light is blinking, the printer is in the process of printing. 3. If the Resume light is blinking, press the Resume button.
reinstall the printer software See the quick start setup poster for more information.
error messages appear when using a USB connection
the error message there was an error writing to <name of usb port> appears The printer may not be receiving correct data from the other USB device or hub. Connect the printer directly to the USB port on the computer.
paper jams near the rear access door
1. Remove the paper from the In and Out trays. 2. Press the Resume button on the front of the printer. 3. If you are printing labels, verify that a label did not become detached
from the label sheet while passing through the printer.
4. Print the document if the paper jam is cleared.
Proceed to step 5 if the paper jam is not cleared.
5. Open the Rear Access Door by turning the latch counter-clockwise, then

cartridge. save a facsimile (fax) file in graphic format
1. Save the fax in a graphic format with a.tiff file name extension. 2. Copy and insert the graphic into a word processing document. 3. Save the document. 4. Print the document in the word processing program.
check the print cartridge configuration
1. Open the printer and verify if the tri-color cartridge is installed alone or
if both cartridges are installed.
2. Open the HP Deskjet toolbox. 3. Click the Configuration tab and select the following option:
Configure Print Cartridge: Select the appropriate option.
5. Click OK. 6. Close the printer.
document is printed off-center or at an angle
1. Verify that the paper is correctly placed in the In tray. 2. Verify that the paper guides fit snugly against the paper. 3. Reprint the document.
parts of the document are missing or printed in the wrong place
Follow these instructions to reset paper orientation, page size, print margins, and other options:
1. Use one of the following methods to display the hp deskjet 845c/825c
2. Select the Features tab then choose the following options:
Orientation: Appropriate orientation Poster Printing: Deselect Poster Printing if appropriate
3. Select the Setup tab, then verify that the appropriate paper size is

selected.

4. Verify that the margins are set within the printable area. 5. Select Scale to Fit on the Setup tab screen to verify that the text and
graphics are correctly scaled.
printout does not reflect new print settings
The printers default settings may differ from the software applications print settings. Select the appropriate print settings within the application.
color documents are printing in grayscale
Color documents may print in grayscale because the printer is set for grayscale printing instead of color printing. setting the printer to print in color
2. Select the Advanced tab, then select the following option:
Print in Grayscale: Deselect this box.
3. Click Apply. 4. Click OK.
color and black text/graphics are not aligned on the document
Align the print cartridges. For instructions, see aligning print cartridges.
photos are not printing correctly
1. Verify that the photo media is placed in the In tray with the print side
2. Slide the paper forward until it stops. 3. Slide the paper guides snugly against the paper, then push in the tray. 4. Use one of the following methods to display the hp deskjet 845c/825c
5. Select the Setup tab, then select the following options:

media handling Sheets: up to 100 Banners: up to 20 sheets Envelopes: up to 15 Cards: up to 30 cards Greeting cards: up to 30 cards Transparencies: up to 25 Labels: up to 20 sheets of labels (use only U.S. Letter or A4sized sheets) Photo paper: a stack measuring up to 10mm (3/8 in) thick Out tray capacity: up to 50 sheets media size Paper: U.S. Letter 216 x 279 mm (8.5 x 11 in) Legal 216 x 356 mm (8.5 x 14 in) Executive 184 x 279 mm (7.25 x 10.5 in) Ax 297 mm Ax 210 mm B5-JIS 182 x 257 mm User Defined: Width 127 to 216 mm (5.0 to 8.5 in) Length 148 to 356 mm (5.83 to 14 in) Banner: U.S. Letter 216 x 279 mm (8.5 x 11 in) Ax 297 mm Envelopes: U.S. No. x 241 mm (4.13 x 9.5 in) Invitation Ax 146 mm (4.37 x 5.75 in) DL 220 x 110 mm Cx 162 mm
Index/Greeting Cards: 76 x 127 mm (3 x 5 in) 102 x 152 mm (4 x 6 in) 127 x 203 mm (5 x 8 in) A6: 105 x 148.5 mm Hagaki: 100 x 148 mm Labels: U.S. Letter 216 x 279 mm (8.5 x 11 in) Ax 297 mm Transparencies: U.S. Letter 216 x 279 mm (8.5 x 11 in) Ax 297 mm Photo (with tear-off tab) 102 x 152 mm (4 x 6 in) print cartridges See also: print cartridge part numbers

minimum printing margins

The printer cannot print outside a designated area of the page so your document content must be contained within the printable area. A4 paper Left and Right Margins: 3.2 mm (0.13 in) Top Margin: 1.0 mm (0.04 in) Bottom Margin: 11.7 mm (0.46 in) letter, legal, and executive paper Left and Right Margins: 6.4 mm (0.25 in) Top Margin: 1.0 mm (0.04 in) Bottom Margin: 11.7 mm (0.46 in) A5, B5, and user defined paper Left and Right Margins: 3.2 mm (0.125 in) Top Margin: 1.0 mm (0.04 in) Bottom Margin: 11.7 mm (0.46 in) cards (3 x 5, 4 x 6, 5 x 8, and A6) Left and Right Margins: 3.2 mm (0.125 in) Top Margin: 1.0 mm (0.04 in) Bottom Margin: 11.7 mm (0.46 in) Hagaki postcards Left and Right Margins: 3.2 mm (0.125 in) Top Margin: 1.0 mm (0.04 in) Bottom Margin: 11.7 mm (0.46 in) envelopes Left Margin: 1.0 mm (0.125 in) Right Margin: 11.7 mm (0.46 in) Top Margin: 3.2 mm (0.13 in) Bottom Margin: 3.2 mm (0.13 in)
banners - A4 (210 x 297 mm [8.27 x 11.7 in]) Left and Right Margins: 3.2 mm (0.13 in) Top Margin: 0.0 mm (0.00 in) Bottom Margin: 0.0 mm (0.00 in) banners - letter (216 x 279 mm [8.5 x 11 in]) Left and Right Margins: 3.2 mm (0.125 in) Top Margin: 0.0 mm (0.00 in) Bottom Margin: 0.0 mm (0.00 in)

system requirements

Your computer should meet the following requirements: Microsoft Windows 2000 Minimum Processor Speed: Pentium 133 MHz Required RAM: 64 MB Required Free Hard Disk Space: 40 MB Microsoft Windows 98 and Me Minimum Processor Speed: Pentium 66 MHz Required RAM: 32 MB Required Free Hard Disk Space: 40 MB

alignment 81

envelope printing 9 guidelines 20 single 16 stack 18 error writing to USB port 69
banner paper 38, 39 banner printing 9 banners printing 38 binding book 44 tablet 44 blank pages printing 73 book binding 44 built-in memory 80 business card printing 26 buttons 80 Power 7 Resume 7
flashing lights 66, 68 all lights flashing 67 Power light 66 Print Cartridge light 67 Resume light 66
greeting card printing 32 greeting cards printing guidelines 34
calibrating printer 64 cleaning print cartridge 64 automatic 55 manual 56 cleaning printer case 60 color adjustments 11 color documents are printing in grayscale
HP Deskjet printer features 2 HP Deskjet Toolbox 64 opening 64 utilities 64 Windows 98, Me, HP photo paper 30, 31
In tray 7, 8 index card printing 26 ink streaks 55, 56 iron-on transfer printing 40 guidelines 42

color graphics 79

damage to printer 52, 61 diagnostics page 64 digital photos 31 dimensions 80 dual-cartridge printing 47 duty cycle 80
label printing 23 guidelines 25 lights 80 flashing 66, 68 Power 7 Print Cartridge Status 6, 50, 53 Resume 7 Low Memory Mode 11, 72
manual two-sided printing 43 guidelines 45 margins 12, 84 banners 85 cards 84 envelopes 84 paper 84 postcards 84 setting 12 media sizes 82 media weight 81 memory 80 minimum printing margins 12, 84 mirror image 42 missing lines or dots 55 mouse icon 4
noise emissions 81 note icon 4
operating environment 80 Out tray 7, 9
page orientation 10 paper alignment 81 paper capacity 82 paper does not come out of printer 68
paper jams 66, 69 clearing 66 in Rear Access Door 69 paper sizes 82 paper trays 7, 8 In tray 8 Out tray 9 paper types 81 part of document missing 75 photo paper 30 photo paper printing resolution 79 photograph printing 29 guidelines 31 PhotoREt 30, 31, 72, 79 photos printing incorrectly 77 poster printing 35 guidelines 36 power consumption 81 print cartridge aligning 54 cleaning 64 automatic 55 manual 56 cleaning debris 56 copper contacts 52 ink nozzle plate 57 ink nozzles 52 maintaining 62 part numbers 63 refilling 61 warranty exclusion 61 removing debris 57 replacing 51, 73 storing 62 when to clean 55 print cartridge cradle 51 cleaning 58 Print Cartridge Status light 50, 53 print properties 10 print quality 14 print settings 14 default 14