HP Officejet 6310 All-in-One Printer, Fax, Scanner, Copier

Datasheet

Print and copy up to 30 ppm black and 24 ppm color1 plus 35-sheet auto document feeder Print, fax, scan, and copy from multiple computers with built-in network connectivity Print photos direct from memory card2, PictBridge camera or moble camera phone3 Laser-quality documents, plus crisp scans with 2400 x 4800-dpi optical resolution
Simple office networking Simply share your all-in-one with multiple computers using built-in networking Built-in networkingshare all-in-one on a small computer network Plug your all-in-one into the Ethernet port of a wireless router for wireless printing3 and more Simply set your all-in-one up on any networka few mouse clicks and you'll be sharing in no time Breakthrough performance you can rely on Breakthrough speeds and performance for efficient business printing. Breakthrough print and copy document speeds up to 30 ppm black and 24 ppm color. Color fax with junk fax barrier to eliminate future unwanted junk faxes4 Quickly and conveniently copy, scan and fax multi-page documents using 35-sheet auto document feeder. Transfer and print projects and photos faster with Hi-speed USB 2.0 connection. HP inkjet cartridgesdesigned for efficient ink usage so you can save ink and money. Professional-quality results for every project Professional reports, brochures, photos and business documents. Print and copy laser-quality texttrue-to-life photos in optional 6-ink color with HP Vivera Inks5 Outstanding scanning with 2400 x 4800 dpi optical resolution for documents, photos, projects & more. Automatically remove red eye, enhance detail in dark areas of photos with HP Real Life technologies. Photos resist fading for generations and laser-quality text documents maintain clarity for decades. Standard-size and panorama photoswith or without bordersprint up to 8.5 x 24. Print and copy without a PC Easily print photos without a PC using memory cards,2 camera phone3 or PictBridge-enabled camera. Make crisp color copies of documents, projects, photos and Print speed may vary depending on the type of output more without turning on your computer. Memory card slots support Secure Digital/MultiMedia Card, CompactFlash Type I and II, Memory Stick, xD-Picture Standard-size adapter, not included. Purchase separately), Mini SD (with adapter, not Card, Memory Stick Duo (with and panorama photoswith or without included. Purchase separately). bordersprint up to 8.5 x 24. Wireless printing requires HP bt450 Bluetooth Wireless from a memory purchased your Easily copy and store photos Printer Adapter (not included,card toseparately). USB Flash drive using front USB port. Requires caller ID service, not included. Price and service contract must be negotiated separately
Automatically remove red eye, enhance detail in dark areas of photos with HP Real Life technologies. Photos resist fading for generations and laser-quality text documents maintain clarity for decades. Standard-size and panorama photoswith or without bordersprint up to 8.5 x 24. Print and copy without a PC Easily print photos without a PC using memory cards,2 camera phone3 or PictBridge-enabled camera. Make crisp color copies of documents, projects, photos and more without turning on your computer. Standard-size and panorama photoswith or without bordersprint up to 8.5 x 24. Easily copy and store photos from a memory card to your USB Flash drive using front USB port. Reliability and value you can trust Get more value with innovative technologies and software from HP. Easily send and receive photos without large e-mail attachments with HP Photosmart Share. HP Document Viewer for annotating documents and HP Photosmart Essential for editing photos. HP automatic paper sensor optimizes print and copy quality for different paper types.
Wireless printing requires HP bt450 Bluetooth Wireless Printer Adapter (not included, purchased separately). Requires caller ID service, not included. Price and service contract must be negotiated separately 6-ink printing available with purchase of HP 99 Photo Inkjet Print Cartridge (not included; sold separately).
6-ink printing available Reliability andwith purchaseyou 99 Phototrust Cartridge (not included; sold separately). value of HP can Inkjet Print

Technical specifications

HP Real Life Technologies Features Print Technology Print Resolution HP Adaptive Lighting, HP Auto Red-eye Removal HP Thermal Inkjet Black (best): Up to 1200 rendered dpi black when printing from a computer; Color (best): Up to 4800 x 1200 optimized dpi color when printing from a computer and 1200 input dpi Black (draft,letter): Up to 30 ppm; Color (draft,letter): Up to 24 ppm HP PCL 3 Direct Printing: Yes (memory cards, PictBridge cameras); Borderless Printing Supported: Yes (up to 8.5 x 24 in) Up to 3000 pages Black (Best): Up to 300 x 300 dpi; Color: 200 x 200 dpi; Photo: Up to 300 x 300 dpi 3 sec per page Fax Memory: 100 pages; Maximum Speed Dialing Numbers: 100 numbers Color Faxing; Auto Fax Reduction; PC Interface: PC fax send only; Fax Phone Features: Auto fax reduction, auto redialing, speed dialing, PC fax send; Junk Barrier; Fax Polling; Fax Phone TAM Interface; Fax Forwarding (black only); Distinctive Ring Detection; Delayed Sending (black only); Auto Redialing Number of Copies Maximum: Up to 100; Copy Scaling: 25 to 400% Stand-alone copying: actual size, fit to page, custom, photo sizes, pre-scan Black Text: Up to 600 x 1200 dpi black copying with 600 scan dpi; Black Graphics: Up to 600 x 1200 dpi black copying with 600 scan dpi; Color Graphics: Up to 4800 x 1200 optimized dpi color copying on HP premium photo papers and 1200 scan dpi Black: Up to 30 ppm; Color: Up to 24 ppm Type: Flatbed, ADF; Technology: CIS; Bit Depth: 48-bit; Grayscale Levels: 256; Twain version: Version 1.7 Optical: Up to 2400 dpi; Hardware: Up to 2400 x 4800 dpi; Enhanced: Up to 19200 dpi (Maximum resolution is limited by available computer memory, disk space, and other system factors.) JPEG (EXIF) 1 USB, 1 Ethernet, 1 PictBridge; Optional: HP bt450 Bluetooth Wireless Printer and PC Adapter Input: 100-sheet input tray; Input Capacity: Up to 100 sheets US letter/legal, Up to 25 transparencies, Up to 20 labels, Up to 40 cards, Up to 10 envelopes; Automatic Document Feeder Capacity: 35 sheets; Output Capacity: Up to 50 US legal/letter; Up to 25 transparencies, Up to 20 labels, Up to 10 cards, Up to 15 envelopes Paper (banner, inkjet, photo, plain), envelopes, transparencies, labels, cards, HP Premium Media, iron-on transfers, borderless media, panoramic media Letter, legal, executive, No 10 envelopes, cards, borderless photo (4 x 6, 5 x 7, 8 x 10 in), borderless panoramic (4 x 10, 4 x 11, 4 x 12 in) 3 x 5 to 8.5 x 24 in (77 x 127 to 215 x 610 mm) US letter: 16 to 24 lb; legal: 20 to 24 lb; envelopes: 20 to 24 lb; cards: up to 110 lb index maximum; photo paper: up to 130 lb index 16 to 24 lb ( 60 to 90 g/m2) Power Warranty Acoustics Operating Environment Minimum System Requirements Media Weight Recommended Memory Display Description 16 to 24 lb ( 60 to 90 g/m2) Standard/Maximum: 64 MB; LCD (2-line text)

Print Speed1 Printer Drivers Included Printing Capabilities Recommended Monthly Volume (letter) Fax Resolution Fax Speed (letter)2 Fax Features Fax Features Supported
Compatible Operating System
Windows 2000 (SP3 or higher); Windows XP Home; Windows XP Professional; Windows XP Professional x64; Certified for Windows Vista(TM); Mac OS X v 10.2.8; Mac OS X v 10.3; Mac OS X v 10.4 PC: Intel Pentium II, Celeron-compatible processor or higher; 128 MB RAM for Windows 2000, XP Home, and XP Professional (256 MB or higher recommended for all operating systems); 750 MB available hard disk space for full software installation (425 MB for basic software installation); SVGA 800 x 600 monitor with 16-bit color; Windows 2000 (SP3 or higher), XP Home, or XP Professional for basic software installation (Windows 2000, XP Home, or XP Professional for full software installation); Internet Explorer 5.01 SP2 or higher; CD-ROM drive; available USB port and USB cable for direct connection; networking feature requires a working Ethernet network; Adobe Acrobat Reader 5 or higher recommended; Internet access; Mac: Mac OS X v 10.2.8, 10.3, 10.4; G3 processor (G4 or higher recommended); 128 MB RAM (256 MB or higher recommended); 400 MB available hard disk space for software installation; HP Memories Disc Creator Software requires CD-writer and 700 MB of additional hard disk space; QuickTime 5.0 or higher; any Web browser Recommended Operating Temperature: 59 to 90 F (15 to 32 C); Storage Range: -40 to 140 F (-40 to 60 C); Maximum Operating Temperature: 41 to 104 F (5 to 40 C); Operating Humidity: 15 to 85% RH; Humidity Recommended Operating Range: 15 to 85% RH; Storage Humidity: 20 to 80% RH US: 17.9 x 15.3 x 9.3 in; Metric: 456 x 388 x 235 mm/ US: 17 lb; Metric: 7.7 kg Acoustic Power Emissions (active): Color printing: 55 dB(A); black-and-white print normal: 53 dB(A); color copy: 53 dB(A); black-and-white copy: 55 dB(A); idle: 22 dB(A); Acoustic Pressure Emissions (active; copy or scan): Color printing: 6.6 B(A); black-and-white print normal: 6.8 B(A); color copy: 6.6 B(A); black-and-white copy: 6.9 B(A); idle: 3.5 B(A) Type: External; Power Supply Required: Input voltage 100 to 240 VAC (+/- 10%), 50/60 Hz (+/- 3 Hz); Consumption: 60 watts maximum One-year limited hardware warranty backed by HP Customer Care, service and support; one year technical phone support plus a toll-free number.
Copy Features Copier Settings Copy Resolution

Dimensions/Weight

Copy Speed Scan Type/Input Modes Scan Resolution
Output File Format Connectivity Paper Handling

What's in the box?

Media Types
Media Sizes Standard (US) Custom Media Sizes Media Weight (US) Media Weight Recommended

HP Officejet 6310 All-in-One Printer, Fax, Scanner, Copier HP 98 Black Inkjet Print Cartridge (11 ml) HP 95 Tri-color Inkjet Print Cartridge (7 ml) HP Photosmart Essential Software Setup Guide Reference guide Power supply Power cord Phone cord
For more information visit our website at www.hp.com
HP Product HP Officejet 6310 All-in-One Printer, Fax, Scanner, Copier Replacement Ink Cartridges HP 92 Black Inkjet Print Cartridge 5 ml HP 95 Tri-color Inkjet Print Cartridge 7 ml HP 98 Black Inkjet Print Cartridge 11 ml HP 99 Photo Inkjet Print Cartridge 13 ml HP 100 Gray Photo Inkjet Print Cartridge 15 ml HP Business Communication Paper & Film HP Photo Papers HP Creative Papers Accessories HP bt450 Printer and PC Adapter with Bluetooth Wireless Technology

Part Number Q8061A

C9362W C8766W C9364W C9369W C9368A

Q6398A

Print speed may vary depending on the type of output. Based on standard ITU-T Test Image No. 1 at standard resolution. More complicated pages or higher resolution will take longer and use more memory.
2008, 2007, 2006 Hewlett-Packard Development Company, L.P.HP is a registered trademark of the Hewlett Packard Company. All other trademarks are the property of their respective owners. Microsoft is a registered trademark of Microsoft Corporation. Windows is a registered trademark of Microsoft Corporation. This listing of non-HP products does not constitute an endorsement by Hewlett Packard Company. The information contained herein is subject to change without notice and is provided "as is" without warranty of any kind. HP shall not be liable for technical or editorial errors or omissions contained herein. January 2008, rev 3

Available symbols for dialing fax numbers
To enter a symbol, such as *, press Symbols repeatedly to scroll through the list of symbols. The following table provides the symbols that you can use in a fax or phone number sequence, fax header information, and speed dial entries.

Available symbols

Description Displays an asterisk symbol when required for dialing.
Available when entering Fax header name, speed dial names, speed dial numbers, fax or phone numbers, and monitor dial entries Fax header name, fax header number, speed dial names, speed dial numbers, and fax or phone numbers Fax header name, fax header number, speed dial names, speed dial numbers, and fax or phone numbers Speed dial numbers and fax or phone numbers Speed dial numbers and fax or phone numbers Fax header name, fax header number, speed dial names, speed dial numbers, and fax or phone numbers
When auto-dialing, the HP All-inOne enters a pause in the number sequence. Displays a left or right parenthesis to separate numbers, such as area codes, for easier reading. These symbols do not affect dialing. When auto-dialing, W causes the HP All-in-One to wait for a dial tone before continuing to dial. During auto-dialing, the R functions the same as a Flash button on your telephone. Displays a plus symbol. This symbol does not affect dialing.

Use the software

You can use the HP Photosmart Software (Windows) or HP Photosmart Mac Software (Mac) to access many features not available from the control panel. The software is installed on your computer when you set up the HP All-in-One. For further information, see the Setup Guide that came with your device. Note Windows users: If you selected the minimum installation of the HP Photosmart Software, the HP Photosmart Essential software is installed rather than the full application, HP Photosmart Premier. HP Photosmart Essential is recommended for computers with limited memory resources. HP Photosmart Essential includes a basic set of photo editing features instead of the standard set that is included on the full installation of HP Photosmart Premier. Any mention of the software in this guide and in the onscreen Help refers to both versions of HP Photosmart Software unless otherwise noted. Access to the software differs by operating system (OS). For example, if you have a Windows computer, the HP Photosmart Software entry point is the HP Solution Center. If you have a Mac, the HP Photosmart Mac Software entry point is the
HP Photosmart Studio window. Regardless, the entry point serves as the launching pad for the software and services.
To open the HP Photosmart Software on a Windows computer 1. Do one of the following: On the Windows desktop, double-click the HP Solution Center icon. In the system tray at the far right of the Windows taskbar, double-click the HP Digital Imaging Monitor icon. On the taskbar, click Start, point to Programs or All Programs, select HP, and then click HP Solution Center. 2. If you have more than one HP device installed, select the HP All-in-One tab. Note On a Windows computer, the features available in the HP Solution Center vary depending on the devices you have installed. The HP Solution Center is customized to display icons associated with the selected device. If the selected device is not equipped with a particular feature, then the icon for that feature does not display in the HP Solution Center. Tip If the HP Solution Center on your computer does not contain any icons, an error might have occurred during the software installation. To correct this, use the Control Panel in Windows to completely uninstall the HP Photosmart Software; then reinstall the software. For more information, see the onscreen Help that came with the HP All-in-One. To open the HP Photosmart Mac Software on a Mac 1. Click the HP Photosmart Studio icon in the Dock. The HP Photosmart Studio window appears, where you can manage, edit, and share photos. Note On a Mac, the features available in the HP Photosmart Mac software vary depending on the chosen device. 2. 3. In the HP Photosmart Studio task bar, click Devices. The HP Device Manager window appears. In the Select Device area, click the icon for the HP All-in-One. From here, you can scan, make copies, and perform maintenance procedures such as checking the ink levels for the print cartridges.

Find more information

You can access a variety of resources, both printed and onscreen, that provide information about setting up and using the HP All-in-One.

Sources of information

Setup Guide The Setup Guide provides instructions for setting up your HP All-inOne and installing software. Make sure you follow the steps in the Setup Guide in order. Note To take full advantage of the features on the HP All-in-One, you might need to perform additional setup or set additional preferences, described in the User Guide you are reading. For more information, see Finish setting up the HP All-in-One. If you have problems during setup, see Troubleshooting in the last section of the Setup Guide, or see Troubleshooting information in this User Guide. User Guide
HP Photosmart 2600 series printer User Guide
This User Guide contains information on how to use your HP All-inOne, including troubleshooting tips and step-by-step instructions. It also provides additional setup instructions to supplement those in the Setup Guide.
HP Photosmart Software Tour (Windows) The HP Photosmart Software Tour is a fun, interactive way to get a brief overview of the software included with your HP All-in-One. You'll learn how the software you installed with your HP All-in-One can help you edit, organize, and print your photos. Onscreen Help The onscreen Help provides detailed instructions on features of your HP All-in-One that are not described in this User Guide, including features that are only available using the software you installed with your HP All-in-One. HP Photosmart Software Help (Windows) The Get the most out of your help topic provides information about using the onscreen Help to find instructions for using the HP Photosmart Software or the HP All-in-One. The topic also

Chapter 2 (continued)

provides information on how to view animated videos of common tasks you can perform with your software and device. The Get step-by-step instructions topic provides information on using the HP Photosmart Software with the HP All-in-One. The Explore what you can do topic provides more information about the practical and creative things you can do with the HP Photosmart Software and the HP All-in-One. If you need further assistance or want to check for HP software updates, see the Troubleshooting and support topic.
HP Photosmart Mac Help (Mac) The How Do I? topic provides access to animated videos that show you how to perform common tasks. The Get Started topic provides information about importing, modifying, and sharing your images. The Use Help topic provides information about finding information in the onscreen Help. For more information, see Use the onscreen Help. Onscreen help from your device Onscreen help is available from your device and contains additional information on select topics. To access onscreen help from the control panel 1. Press the Setup button. 2. Press until the appropriate help topic appears, and then press OK. The help topic opens on your computer screen. Readme The Readme file contains the most recent information which might not be found in other publications. Install the software to access the Readme file. www.hp.com/support If you have Internet access, you can get help and support from the HP website. This website offers technical support, drivers, supplies, and ordering information.

6. 7. 8. 9.

To install the Mac HP All-in-One software 1. Quit all applications running on your Mac. 2. Insert the Mac CD that came with the HP All-in-One into the CD-ROM drive on your Mac. 3. Double-click the HP All-in-One installer icon. 4. In the Authenticate dialog, enter the Administrator password used to access your Mac or network. The installer software looks for HP All-in-One devices.
From the HP Installer dialog, select your language and the HP All-in-One you want to connect. Follow the onscreen instructions to complete all the installation steps, including the Setup Assistant. When you have finished installing the software, the HP All-in-One is ready for use. To test your network connection, go to your Mac and print a self-test report to the HP All-in-One. Print a self-test report Network setup troubleshooting
For more information, see:
Connect to additional computers on a network
If you have additional computers on the same network as the HP All-in-One, you can use the additional computers with the HP All-in-One after you have installed the HP software on each computer. Once you have set up the HP All-in-One on the network you will not need to configure it again when you add additional computers. For more information, see: Install the software for a network connection
Change the HP All-in-One from a USB connection to a network connection
If you first install the HP All-in-One with a USB connection, you can later change to an Ethernet network connection. If you already understand how to connect to a network, you can use the general directions below. To change a USB connection to a wired (Ethernet) connection 1. Unplug the USB connection from the back of the HP All-in-One. 2. Connect an Ethernet cable from the Ethernet port on the back of the HP All-inOne to an available Ethernet port on the router, switch, or wireless router. 3. Run the installation CD, choose Add a Device, then choose Through the network. 4. (Windows only) When the installation is complete, open Printers and Faxes in the Control Panel and delete the printers from the previous USB installation. For more information, see: Connect the HP All-in-One to the network Install the software for a network connection

Fax setup

After completing all the steps in the Setup Guide, use the instructions in this section to complete your fax setup. Please keep your Setup Guide for later use. In this section, you will learn how to set up the HP All-in-One so that faxing works successfully with equipment and services you might already have on the same phone line as the HP All-in-One. Tip You can also use the Fax Setup Wizard (Windows) or Fax Setup Utility (Mac) to help you quickly set up some important fax settings such as the answer mode and fax header information. You can access the Fax Setup

Wizard (Windows) or Fax Setup Utility (Mac) through the software you installed with the HP All-in-One. After you run the Fax Setup Wizard (Windows) or Fax Setup Utility (Mac), follow the procedures in this section to complete your fax setup.
Set up the HP All-in-One for faxing
Before you begin setting up the HP All-in-One for faxing, determine which kind of phone system your country/region uses. The instructions for setting up the HP All-inOne for faxing differ depending on whether you have a serial- or parallel-type phone system. If you do not see your country/region listed in the table below, you probably have a serial-type phone system. In a serial-type phone system, the connector type on your shared telephone equipment (modems, phones, and answering machines) does not allow a physical connection to the "2-EXT" port on the HP All-in-One. Instead, all equipment must be connected at the telephone wall jack. Note In some countries/regions that use serial-type phone systems, the phone cord that came with the HP All-in-One might have an additional wall plug attached to it. This enables you to connect other telecom devices to the wall jack where you plug in the HP All-in-One. If your country/region is listed in the table below, you probably have a paralleltype telephone system. In a parallel-type phone system, you are able to connect shared telephone equipment to the phone line by using the "2-EXT" port on the back of the HP All-in-One. Note If you have a parallel-type phone system, HP recommends you use the 2-wire phone cord supplied with the HP All-in-One to connect the HP All-in-One to the telephone wall jack.
Countries/regions with a parallel-type phone system Argentina Canada Colombia Indonesia Korea Mexico Portugal Singapore Thailand Vietnam Australia Chile Greece Ireland Latin America Philippines Russia Spain USA Brazil China India Japan Malaysia Poland Saudi Arabia Taiwan Venezuela
If you are unsure which kind of telephone system you have (serial or parallel), check with your telephone company. Choose the correct fax setup for your home or office To fax successfully, you need to know what types of equipment and services (if any) share the same phone line with the HP All-in-One. This is important because you might need to connect some of your existing office equipment directly to the HP All-inOne, and you might also need to change some fax settings before you can fax successfully. To determine the best way to set up the HP All-in-One in your home or office, first read through the questions in this section and record your answers. Next, refer to the table in the following section and choose the recommended setup case based on your answers. Make sure to read and answer the following questions in the order they are presented. 1. Do you have a digital subscriber line (DSL) service through your telephone company? (DSL might be called ADSL in your country/region.) Yes, I have DSL. No. If you answered Yes, proceed directly to Case B: Set up the HP All-in-One with DSL. You do not need to continue answering questions. If you answered No, please continue answering questions. Do you have a private branch exchange (PBX) phone system or an integrated services digital network (ISDN) system? If you answered Yes, proceed directly to Case C: Set up the HP All-in-One with a PBX phone system or an ISDN line. You do not need to continue answering questions. If you answered No, please continue answering questions. Do you subscribe to a distinctive ring service through your telephone company that provides multiple phone numbers with different ring patterns? Yes, I have distinctive ring. No. If you answered Yes, proceed directly to Case D: Fax with a distinctive ring service on the same line. You do not need to continue answering questions. If you answered No, please continue answering questions. Are you unsure if you have distinctive ring? Many phone companies offer a distinctive ring feature that allows you to have several phone numbers on one phone line. When you subscribe to this service, each phone number will have a different ring pattern. For example, you can have single, double, and triple rings for the different numbers. You might assign one phone number with a single ring to your voice calls, and another phone number with double rings to your fax calls. This allows you to tell the difference between voice and fax calls when the phone rings. Do you receive voice calls at the same phone number you will use for fax calls on the HP All-in-One? Yes, I receive voice calls. No.

Other equipment/ services sharing your fax line None (You answered No to all questions.) DSL service (You answered Yes to question 1 only.) PBX or ISDN system (You answered Yes to question 2 only.) Distinctive ring service (You answered Yes to question 3 only.) Voice calls (You answered Yes to question 4 only.) Voice calls and voice mail service (You answered Yes to questions 4 and 7 only.) Computer dial-up modem (You answered Yes to question 5 only.) Voice calls and computer dial-up modem (You answered Yes to questions 4 and 5 only.) Voice calls and answering machine (You answered Yes to questions 4 and 6 only.)
Recommended fax setup for parallel-type phone systems Case A: Separate fax line (no voice calls received)
Recommended fax setup for serial-type phone systems Case A: Separate fax line (no voice calls received)
Case B: Set up the HP Allin-One with DSL
Case C: Set up the HP Allin-One with a PBX phone system or an ISDN line Case D: Fax with a distinctive ring service on the same line Case E: Shared voice/fax line
Case C: Set up the HP All-in-One with a PBX phone system or an ISDN line Case D: Fax with a distinctive ring service on the same line Case E: Shared voice/fax line
Case F: Shared voice/fax line with voice mail
Case G: Fax line shared with computer dial-up modem (no voice calls received) Case H: Shared voice/fax line with computer dial-up modem

Not applicable.

Case I: Shared voice/fax line with answering machine

Chapter 3 (continued)

Other equipment/ services sharing your fax line Voice calls, computer dialup modem, and answering machine (You answered Yes to questions 4, 5, and 6 only.) Voice calls, computer dialup modem, and voice mail service (You answered Yes to questions 4, 5, and 7 only.)
Recommended fax setup for parallel-type phone systems Case J: Shared voice/fax line with computer dial-up modem and answering machine
Recommended fax setup for serial-type phone systems Not applicable.
Case K: Shared voice/fax line with computer dial-up modem and voice mail
For additional fax setup information, in specific countries/regions, see the Fax Configuration website listed below. Austria Germany Switzerland (French) Switzerland (German) United Kingdom
www.hp.com/at/faxconfig www.hp.com/de/faxconfig www.hp.com/ch/fr/faxconfig www.hp.com/ch/de/faxconfig www.hp.com/uk/faxconfig

Papers to avoid

Using paper that is too thin or too thick, paper that has a slick texture, or paper that stretches easily can cause paper jams. Using paper that has a heavy texture or does not accept ink can cause printed images to smear, bleed, or not fill in completely.
Papers to avoid for all print and copy jobs Any size paper other than those listed in the technical specifications chapter of your User Guide. Paper with cutouts or perforations (unless specifically designed for use with HP inkjet devices). Highly textured stock, such as linen. It might not print evenly, and the ink can bleed into these papers. Extremely smooth, shiny, or coated papers not specifically designed for the HP All-in-One. They can jam the HP All-in-One or repel the ink. Multi-part forms, such as duplicate and triplicate forms. They can wrinkle or get stuck, and the ink is more likely to smear.
Envelopes with clasps or windows. They can get stuck in the rollers and cause paper jams. Banner paper.
Additional papers to avoid when copying Envelopes. Transparency film other than HP Premium Inkjet Transparency Film or HP Premium Plus Inkjet Transparency Film. Iron-On Transfers. Greeting card paper.

Load paper

This section describes the procedure for loading different types and sizes of paper into the HP All-in-One for your copies, printouts, or faxes. Tip To help prevent rips, wrinkles, and curled or bent edges, store all paper flat in a resealable bag. If the paper is not stored properly, extreme changes in temperature and humidity might result in curled paper that does not work well in the HP All-in-One. Load full-size paper Load 10 x 15 cm (4 x 6 inch) photo paper Load index cards Load envelopes Load other types of paper

Load full-size paper

You can load many types of letter, A4, or legal paper into the input tray of the HP Allin-One. To load full-size paper 1. Remove the output tray.
Slide the paper-width guide to its outermost position.
Tap a stack of paper on a flat surface to align the edges, and then check the paper for the following: Make sure it is free of rips, dust, wrinkles, and curled or bent edges. Make sure all the paper in the stack is the same size and type. Insert the stack of paper into the input tray with the short edge forward and the print side down. Slide the stack of paper forward until it stops.

HP Greeting Cards, HP Photo Greeting Cards, or HP Textured Greeting Cards (for printing only) Insert a small stack of HP greeting card paper into the input tray with the print side down; slide the stack of cards forward until it stops. Tip Make sure the area on which you want to print is inserted first, facing down in the input tray.
HP Inkjet labels (for printing only) 1. Always use letter or A4 label sheets designed for use with HP inkjet devices (such as HP inkjet labels), and make sure that the labels are no more than two years old. Labels on older sheets might peel off when the paper is pulled through the HP All-in-One, causing subsequent paper jams. 2. Fan the stack of labels to make sure none of the pages are sticking together. 3. Place a stack of label sheets on top of full-size plain paper in the input tray, label side down. Do not insert labels one sheet at a time. For best results, set the paper type and paper size before copying or printing.

Avoid paper jams

To help avoid paper jams, follow these guidelines. Remove printed papers from the output tray frequently. Prevent curled or wrinkled paper by storing all unused paper flat in a resealable bag. Ensure that paper loaded in the input tray lays flat and the edges are not bent or torn. Do not combine different paper types and paper sizes in the input tray; the entire stack of paper in the input tray must be the same size and type. Adjust the paper-width guide in the input tray to fit snugly against all paper. Make sure the paper-width guide does not bend the paper in the input tray. Do not force paper too far forward in the input tray. Use paper types that are recommended for the HP All-in-One. For more information, see Choose papers for printing and copying. Do not leave originals on the glass. If you load an original in the automatic document feeder while there is already an original on the glass, the original can jam in the automatic document feeder.

Print from your computer

The HP All-in-One can be used with any software application that allows printing. You can print a range of projects, such as borderless images, newsletters, greeting cards, iron-on transfers, and posters. Print from a software application Change the print settings Stop a print job
Print from a software application
Most print settings are automatically handled by the software application you are printing from or by HP ColorSmart technology. You need to change the settings manually only when you change print quality, print on specific types of paper or transparency film, or use special features. To print from a software application (Windows) 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer. 4. If you need to change settings, click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Select the appropriate options for your print job by using the features available in the Advanced, Paper/Quality, Effects, Finishing, and Color tabs. 6. Click OK to close the Properties dialog box. 7. Click Print or OK to begin printing. To print from a software application (Mac) 1. Make sure you have paper loaded in the input tray. 2. From the File menu in your software application, choose Page Setup. 3. Make sure the HP All-in-One is the selected printer. 4. Specify the page attributes: Choose the paper size. Select the orientation. Enter the scaling percentage. 5. Click OK. 6. From the File menu in your software application, choose Print. The Print dialog box appears, and the Copies & Pages panel opens. 7. Change the print settings for each option in the pop-up menu, as appropriate for your project. 8. Click Print to begin printing.

Clean the exterior

Use a soft cloth or slightly moistened sponge to wipe dust, smudges, and stains off the case. The interior of the HP All-in-One does not require cleaning. Keep fluids away from the control panel and the interior of the HP All-in-One. Caution To avoid damage to the exterior of the HP All-in-One, do not use alcohol or alcohol-based cleaning products.

Print a self-test report

If you are experiencing problems with printing, print a self-test report before you replace the print cartridges. This report provides useful information on several aspects of your device, including your print cartridges. To print a self-test report 1. Load letter, A4, or legal unused plain white paper into the input tray. 2. Press Setup. 3. Press 2, then press 4. This selects Print Report and then selects Self-Test Report. The HP All-in-One prints a self-test report, which might indicate the source of the printing problem. A sample of the ink test area of the report is shown below. 4. Make sure the lines of color extend across the page.
If the black line is missing, faded, streaked, or shows lines, this might indicate a problem with the black print cartridge in the right slot. If any of the remaining three lines are missing, faded, streaked, or show lines, this might indicate a problem with the tri-color print cartridge in the left slot.
If the color bars do not appear as black, cyan, magenta and yellow, you might need to clean the print cartridges. If the problem is not resolved by cleaning the print cartridges, you might need to replace the print cartridges.
Work with print cartridges
To ensure the best print quality from the HP All-in-One, you will need to perform some simple maintenance procedures and, when prompted by a message on the display, replace the print cartridges. Handle the print cartridges Replace the print cartridges Align the print cartridges Clean the print cartridges Clean the print cartridge contacts
Handle the print cartridges
Before you replace or clean a print cartridge, you should know the part names and how to handle the print cartridges.

The Printer Not Found screen appears during installation Cause A firewall, anti-virus, or anti-spyware application is preventing the HP Allin-One from accessing your computer. Solution Temporarily disable the firewall, anti-virus, or anti-spyware, and uninstall and then reinstall the HP All-in-One software. You can re-enable your firewall, anti-virus, or anti-spyware application after installation is complete. If you see firewall pop-up messages, you must accept or allow the pop-up messages. For more information, see the documentation provided with the firewall software. Cause A Virtual Private Network (VPN) is preventing the HP All-in-One from accessing your computer. Solution Temporarily disable the VPN before proceeding with the installation.
Note The HP All-in-One functionality will be limited during VPN sessions.
Cause The Ethernet cable is not plugged in to the router, switch, or hub, or the cable is defective. Solution Cause Solution Reinsert the cables. Or, if necessary, try a different cable. The HP All-in-One is assigned an AutoIP address instead of DHCP. The HP All-in-One is not connected properly to the network.
Check the following: Make sure all cables are connected properly and securely. If the cables are connected properly, your access point, router, or home gateway might not be sending an address. If this is the case, you might need to reset the HP All-in-One. Make sure the HP All-in-One is on the correct network. The HP All-in-One is on the wrong subnet or gateway.
Solution Print a network configuration page, and verify that the router and HP All-in-One are on the same subnet and gateway. For more information, see the onscreen Help that came with the HP All-in-One. Cause Solution The HP All-in-One is not turned on. Turn on the HP All-in-One.
Fax setup troubleshooting
This section contains fax setup troubleshooting information for the HP All-in-One. If the HP All-in-One is not set up properly for faxing, you might experience problems when sending faxes, receiving faxes, or both.
If you are having faxing problems, you can print a fax test report to check the status of the HP All-in-One. The test will fail if the HP All-in-One is not set up properly for faxing. Perform this test after you have completed setting up the HP All-in-One for faxing. For more information, see Test your fax setup. If the test fails, review the report for information on how to fix any problems found. For more information, you can also see the next section, The fax test failed. The fax test failed If you ran a fax test and the test failed, review the report for basic information about the error. For more detailed information, check the report to see which part of the test failed, and then review the appropriate topic in this section for solutions to try. The "Fax Hardware Test" failed The "Fax Connected to Active Telephone Wall Jack" test failed The "Phone Cord Connected to Correct Port on Fax" test failed The "Using Correct Type of Phone Cord with Fax" test failed The "Dial Tone Detection" test failed The "Fax Line Condition" test failed

information, see Case C: Set up the HP All-in-One with a PBX phone system or an ISDN line. If the HP All-in-One shares the same phone line with a DSL service, the DSL modem might not be properly grounded. If the DSL modem is not properly grounded, it can create noise on the phone line. Phone lines with poor sound quality (noise) can cause faxing problems. You can check the sound quality of the phone line by plugging a phone into the telephone wall jack and listening for static or other noise. If you hear noise, turn off your DSL modem and completely remove power for at least 15 minutes. Turn the DSL modem back on and listen to the dial tone again. Note You might notice static on the phone line again in the future. If the HP All-in-One stops sending and receiving faxes, repeat this process. If the phone line is still noisy, contact your telephone company. For information on turning your DSL modem off, contact your DSL provider for support. If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the HP All-in-One directly to the telephone wall jack.
The HP All-in-One is having problems sending a manual fax Solution Note This possible solution applies only in the countries/regions that receive a 2-wire phone cord in the box with the HP All-in-One, including: Argentina, Australia, Brazil, Canada, Chile, China, Colombia, Greece, India, Indonesia, Ireland, Japan, Korea, Latin America, Malaysia, Mexico, Philippines, Poland, Portugal, Russia, Saudi Arabia, Singapore, Spain, Taiwan, Thailand, USA, Venezuela, and Vietnam. Make sure the telephone you use to initiate the fax call is connected directly to the HP All-in-One. To send a fax manually, the telephone must be connected directly to the port labeled 2-EXT on the HP All-in-One, as shown below.
Telephone wall jack Use the phone cord supplied in the box with the HP All-in-One to connect to the "1-LINE" port Telephone
If you are sending a fax manually from your phone that is connected directly to the HP All-in-One, you must use the keypad on the telephone to send the fax. You cannot use the keypad on the control panel of the HP All-in-One. Note If using a serial-type phone system, please connect your phone directly on top of the HP All-in-One cable which has a wall plug attached to it.
The HP All-in-One cannot receive faxes, but can send faxes
Solution If you are not using a distinctive ring service, check to make sure that the Distinctive Ring feature on the HP All-in-One is set to All Rings. For information, see Change the answer ring pattern for distinctive ringing. If Auto Answer is set to Off, you will need to receive faxes manually; otherwise, the HP All-in-One will not receive the fax. For information on receiving faxes manually, see Receive a fax manually. If you have a voice mail service at the same phone number you use for fax calls, you must receive faxes manually, not automatically. This means that you must be available to respond in person to incoming fax calls. For information on setting up the HP All-in-One when you have a voice mail service, see Fax setup. For information on receiving faxes manually, see Receive a fax manually. If you have a computer dial-up modem on the same phone line with the HP All-in-One, check to make sure that the software that came with your modem is not set to receive faxes automatically. Modems that are set up to receive faxes automatically take over the phone line to receive all incoming faxes, which prevents the HP All-in-One from receiving fax calls.

FCC statement

The United States Federal Communications Commission (in 47 CFR 15.105) has specified that the following notice be brought to the attention of users of this product. Declaration of Conformity: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that might cause undesired operation. Class B limits are designed to provide reasonable protection against harmful
Chapter 14 interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and, if not installed and used in accordance with the instructions, might cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.
For more information, contact the Product Regulations Manager, Hewlett-Packard Company, San Diego, (858) 655-4100. Technical information The user may find the following booklet prepared by the Federal Communications Commission helpful: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available from the U.S. Government Printing Office, Washington DC, 20402. Stock No. 004-000-00345-4. Caution Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved by the Hewlett-Packard Company might cause harmful interference and void the FCC authorization to operate this equipment.
Note lattention des utilisateurs du rseau tlphonique canadien/notice to users of the Canadian telephone network
Cet appareil est conforme aux spcifications techniques des quipements terminaux dIndustrie Canada. Le numro denregistrement atteste de la conformit de lappareil. Labrviation IC qui prcde le numro denregistrement indique que lenregistrement a t effectu dans le cadre dune Dclaration de conformit stipulant que les spcifications techniques dIndustrie Canada ont t respectes. Nanmoins, cette abrviation ne signifie en aucun cas que lappareil a t valid par Industrie Canada. Pour leur propre scurit, les utilisateurs doivent sassurer que les prises lectriques relies la terre de la source dalimentation, des lignes tlphoniques et du circuit mtallique dalimentation en eau sont, le cas chant, branches les unes aux autres. Cette prcaution est particulirement importante dans les zones rurales. Le numro REN (Ringer Equivalence Number) attribu chaque appareil terminal fournit une indication sur le nombre maximal de terminaux qui peuvent tre connects une interface tlphonique. La terminaison dune interface peut se composer de nimporte quelle combinaison dappareils, condition que le total des numros REN ne dpasse pas 5. Bas sur les rsultats de tests FCC Partie 68, le numro REN de ce produit est 0.1B. This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is confirmed by the registration number. The abbreviation IC before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does not imply that Industry Canada approved the equipment. Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution might be particularly important in rural areas. Note The REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface might consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5. The REN for this product is 0.1B, based on FCC Part 68 test results.

Symbols/Numerics 10 x 15 cm photo paper load 62 specifications 147 2-wire phone cord 121, x 6 inch photo paper, load 62 4-wire phone cord 121, 127 A A4 paper, load 60 accessories, order 134 ADSL. See DSL align print cartridges 98 answer ring pattern 41, 55 answering machine fax tones recorded 126 set up with fax 48, 49 attention light 5 automatic document feeder clean 129 feeding problems, troubleshoot 129 load original 57 B backup fax reception 75 blocked carriage 109 Bluetooth accessibility 25 connect to the HP All-inOne 24 order accessory 134 passkey authentication 25 print from a computer 26 security settings 25 borderless copies 80 buttons, control panel 4 C calling card, fax using cancel button 5 copy 81 fax 78 print job 68 scan 84 carriage, blocked 109 cartridges. See print cartridges CAT-5 Ethernet cable 30 choose paper 59 clean automatic document feeder 129 exterior 94 glass 91 lid backing 93 print cartridge contacts 100 print cartridges 99 CompactFlash memory card 85 computer modem set up with fax 44, 46, 49, 52 troubleshoot 121 confirmation reports, fax 77 connect wired network (Ethernet) 29 connection problems fax 121, 123, 124, 126 HP All-in-One does not turn on 104 connection types supported Bluetooth adapter 24 Ethernet 23 printer sharing 28 USB 23 control panel buttons 4 enter text and symbols 8 features 4 copy borderless photo 80 button 5 cancel 81 make a copy 79 menu 7 specifications 149 correct port test, fax 117 country/region, set 21 credit card, fax using 72, 73 customer support contact 139 HP Quick Exchange Service (Japan) 142 Korea 142 North America 140 outside U.S. 140 serial number 139 service ID 139 warranty 137 website 139 D date 21 declaration of conformity European Economic Area 156 United States 157 delete faxes from memory 77 deselect photos 87 videos 87 dial tone test, failure 119 dial-up modem. See computer modem digital camera connect 86 PictBridge 86 display change language 106 change measurements 106 distinctive ringing 41, 55 documents scan 83 DSL, set up with fax 39 E enter text and symbols 8 envelopes load 63 specifications 147 environment Environmental product stewardship program 151 environmental specifications 151 inkjet supplies recycling 152

72, 73

error reports, fax 78 European Union recycling information 152 F fax answer call 74 answer mode 54 answer ring pattern 55 answering machine, set up 48, 49 auto answer 6, 54 backup fax reception 75 button 4 cancel 78 computer modem, set up 44, 46, 49, 52 computer modem, troubleshoot 121 delete from memory 77 distinctive ringing 41, 55 DSL, set up 39 enter text and symbols 8 header 56 ISDN line, set up 40 menu 7 monitor dialing 73 pause 8 PBX system, set up 40 phone cord 117, 121, 127 receive 74 reports 77 reprint 76 rings to answer 54 send 71 set up 33, 115 settings 54 specifications 150 test failed 116 test setup 55 troubleshoot 115 voice mail, set up 44, 52 volume 22 fax problems fax tones recorded 126 receiving 124 sending 123, 126 FCC requirements 153 statement 153 four-wire phone cord 121, 127 front USB port 85

telephone line, answer ring pattern 55 telephone numbers, customer support 139 telephone wall jack, fax 117 test dial tone 119 fax hardware test 116 fax line condition 120 fax port 117 fax setup 55 fax test failed 116 phone cord 117 telephone wall jack 117 text, enter 8 time 21 transparencies load 64 specifications 147 troubleshoot blocked carriage 109 fax 115 fax problems 123, 124, 126 hardware installation 104 incorrect measurements 106 jams, paper 65, 109 language, display 106 network setup 114 operational tasks 127 paper 127 print cartridges 106, 131 printer not found 115 Readme file 103 receive faxes 121 resources 13 send faxes 121 setup 104 software installation 109 TCP/IP 114 USB cable 105 two-wire phone cord 121, 127 U uninstall software 112 upgrade to network 33 USB cable installation 105 USB port speed 23 V videos
Index print selected 88 select 87 voice mail set up with fax 44, 52 volume, adjust 22 W wall jack test, fax 117 warranty 137 wireless router 30 X xD memory card 85