Color Bubble Jet Printer | Copier | Scanner

MultiPASS F30

Canon Think Tank System individual ink tanks COPY letter and legal size documents PRINT up to 17 ppm black/12 ppm color SCAN at 9600 dpi in 36-bit color OUTPUT 2400 x 1200 dpi, color photo-quality results
The Color Flatbed Youd Expect From Canon.
Canon copiers, printers and scanners are some of the highest-performing and most popular in the world. Now you can put that high-performance to work for you in your home or office with the MultiPASS F30 multifunction peripheral (MFP).Three full-featured Canon machines in one, high-powered, compact design.
Full-featured performance.
The MultiPASS F30 MFP is a full-featured, flatbed color copier at heart delivering exceptionally high-quality legal- and letter-size copies with ease. Reduce down to 25% and enlarge up to 400%. Copy in black and white at up to 17 copies per minute (cpm), up to 10 cpm in colorand make up to 99 copies at a time.This same high-performance imaging system enables you to scan documents and photos at 9600 dpi in brilliant 36-bit color. Plus, the high-performance printer can output pages at up to 17 ppm in black and 12 ppm in colorspeed that rivals stand-alone desktop printers.
Advanced technology built-in.
The MultiPASS F30 MFP features exclusive technologies that make it one of the most powerful in its class. Canons advanced MicroFine Droplet Technology helps put truly remarkable photo-quality color printing to work for you.With its ultra-fine, 5-picoliter droplets, it refines color, precision and detail for breathtaking photo printing even on plain paper. And an intelligent inkmanagement system uses individual ink tanks for each color, so you replace only the color you need as it runs out, not the entire cartridge.

Technical Information

Color Bubble Jet Printer
Print Speed (up to) Printing Resolution Paper Handling Paper Cassette Capacity (max.) Paper Sizes
Black: 17 ppm Color: 12 ppm

Copier

Mono Copy Resolution Color Copy Resolution Copy Speed (up to) Number of Copies Reduction/ Enlargement 600 x 600 dpi 1200 x 1200 dpi Black: 17 cpm Color: 10 cpm Maximum 99 copies 25%-400%

General Specifications

System Requirements Windows 95/98/Me and NT 4.0 (SP 4.0 or later) Pentium 90 Processor or higher 32MB RAM (64MB RAM or more is Recommended) Windows 2000 Pentium 133 Processor or Higher 64 MB RAM (128MB RAM or more is Recommended) Microsoft Internet Explorer Version 4.0 or later 60MB of Available Hard Disk Space (150MB of available Hard Disk Space recommended) CD Rom Drive 256 Color SVGA monitor or greater IEEE Parallel cable for parallel port connection USB (Win 98/Me/2000 only) MultiPASS Suite 4.0; ScanSoft OmniPage Pro OCR Software 23"L x 12.8"H x 17.3"W (with attachments) 22 lbs. (with attachments) 1-year limited warranty with InstantExchange program

Paper Weights Interface

Black: 600 x 600 Color: 2400 x 1200 Automatic feed 100 sheetsletter/legal/Asheetstransparencies 10 envelopes Letter8.5" x 11" Legal8.5" x 14" A4210mm x 297mm U.S. Commercial No. 10 envelope 17 lb. to 28 lb. IEEE 1284 compatible parallel cable and USB (Windows 98/2000/Me only)

Flatbed Scanner

Color Scanning Resolution Color Depth Compatibility 600 x 1200 dpi optical (9600 dpi enhanced) 36-bit Color 12-bit Grayscale TWAIN Software Included Dimension (L x H x W) Weight Warranty
InstantExchange warranty program is subject to certain conditions and restrictions. See the warranty card for full details.

Ordering Information

Description

Multifunction Peripheral

MultiPASS F30 6810A001 4479A003 4480A003 4481A003 4482A003 1049A003 1038A012 1038A013 1032A002 1026A017 CST-6043-000
For More Information Visit

Order # Description

Canon Specialty Papers (cont.)
Greeting Cards (-Fold) (8.5" x 11"/15 sheets w/15 env.) High Gloss Photo Film (8.5" x 11"/10 sheets) High Resolution Paper (8.5" x 11"/100 sheets) Magnet Sheets (8.5" x 11"/3 sheets) Photo Paper Pro (4" x 6"/20 sheets) Photo Paper Pro (8.5" x 11"/15 sheets) Transparencies (8.5" x 11"/50 sheets) T-Shirt Transfers (8.5" x 11"/10 sheets) T-Shirt Transfers (8.5" x 11"/250 sheets) CST-6205-000 1041A005 1033A011 CST-6322-000 5699A005 1029A004 1043A004 CST-6178-000 CST-6044-000 CST-6188-000

Order #

Ink Tanks
BCI-3eBk Black BCI-3eC Cyan BCI-3eM Magenta BCI-3eY Yellow

Canon Specialty Papers

Banner Paper (Continuous/50 sheets) Bubble Jet Paper (water-resistant) (8.5" x 11"/200 sheets) Bubble Jet Paper (water-resistant) (8.5" x 14"/200 sheets) Glossy Photo Cards (4" x 6"/20 sheets) Glossy Photo Paper (8.5" x 11"/20 sheets) Greeting Cards (-Fold) (8.5" x 11"/20 sheets w/ 20 env.)

Extended Service Plan

2-year extension with InstantExchange/ASF
www.usa.canon.com/consumer www.canonprintplanet.com For the name of a dealer near you, call: 1-800-OK-CANON Canon U.S.A., Inc. Digital Home and Personal Systems Division 2995 Redhill Avenue Costa Mesa, California 92626 1-714-438-3000 Canon Canada, Inc. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada 1-800-OK-CANON Canon Latin America, Inc. 6505 Blue Lagoon Drive, Suite 325 Miami, Florida 33126 1-305-260-7400
Conditions and restrictions apply. See Extended Service Plan Agreement for details.

MICR FINE DROPLET

TECHNOLOGY
2001 Canon U.S.A., Inc. Canon, BCI, Bubble Jet, Canon Know How, Canon Think Tank System, MicroFine Droplet Technology, the MicroFine Droplet Technology logo, and MultiPASS are trademarks of Canon Inc. All other product and brand names are trademarks of their respective owners. Specifications are subject to change without notice. All print speeds are based on high-speed draft mode. Print speed will vary depending on system configuration, software, document complexity, print mode and page coverage. CCSI-C395-0801 30-32416-0801-10M

5 How to Scan

Scanning From Within an Application.29 Using ScanGear Software.30 Using the Scan Button for One-Push Functions.31
6 How to Maintain Your F30 MFP
Cleaning Your F30 MFP.33 Replacing Ink Tanks.33 Maintaining the Printhead.34 Printing a Nozzle Check Pattern.34 Cleaning the Printhead.35 Aligning the Printhead.36

7 Troubleshooting

Tips for Troubleshooting.39 Customer Care Center.47

Page v

8 Appendix
Safety Information.49 Regulatory Information.51 Specifications.52 Limited WarrantyU.S. Only.54

Page vi

F30 Chapter 1.qxd

4:24 PM

Page 1

Introduction

What the F30 MFP Can Do
Congratulations on purchasing your Canon MultiPASS F30 multifunction unit! The F30 MFP eliminates the need for multiple devices in your home or office by incorporating the functions of: Printer Copier Scanner Print crisp, clear color or black and white pages from your PC. Use your F30 MFP as a stand-alone copier for color or black and white copies. Scan high-resolution images to your PC.

The MultiPASS Toolbar

You can use the F30 MFP as a stand-alone device for copying, or with your PC as a fully-integrated printer/copier/scanner. From your PC, you can access and navigate many of the features using the MultiPASS toolbar.

Getting More Help

This manual describes some of the features of your F30 MFP and how to use them. For more information, see the online MultiPASS Users Guide available on your MultiPASS CD-ROM. You can also access online help from the MultiPASS toolbar (see How to Use the MultiPASS Toolbar starting on page 5) or the printer driver (see How to Print starting on page 11).

Page 2

The F30 MFP Unit
MULTI-PURPOSE TRAY Insert paper or envelopes
CONTROL PANEL OUTPUT TRAY DOCUMENT COVER Open to place a document on the platen glass
SCANNING UNIT Open to install the printhead and ink tanks SCANNING LOCK TRAY COVER Place over tray after loading paper PRINTHEAD HOLDER PAPER THICKNESS LEVER OPEN BUTTON Push to open the scanning unit

Page 3

Menu options on the control panel vary depending on whether Copy or Scan mode is selected. Some options are common to all modes.
Press the Set button to move down to the next menu level or select a menu option. Press Stop/Reset at any time to exit the menus.
How to Load Paper and Envelopes
Specifying Paper Size and Type
If copying on specialty paper (glossy, high resolution, transparency or photo), you can optimize results by setting the paper size and type from the F30 MFP control panel. If printing on specialty paper, select the appropriate paper type from the printer driver. For procedures, see the chapters on printing or copying in this manual, or the documentation included on your MultiPASS Suite 4.0 CD-ROM.

Loading Paper

To load paper or other media:

Adjust paper guide

Pinch and slide the paper guide to the left.

Insert paper

Fan the sheets, then tap the stack edge to align. Insert into the multi-purpose tray, with the edge aligned to the right and print side facing up. When using specialty media, do not touch the print side. Do not exceed the paper limit mark. Place the tray cover on the multi-purpose tray when finished.

PAPER LIMIT MARK

Introduction Introduction

Control Panel Menus

Tips on Navigating the Control Panel Menus

Page 4

To load envelopes:

Open Scanning unit

Press the Open button on the side of the F30 MFP, then lift the scanning unit.
Set paper thickness lever
Adjust the paper thickness lever to the right, then close the scanning unit until it clicks into place.

Insert envelopes

Before loading, press the corners and sides of the envelopes to make them as flat as possible. Insert into the paper tray, with the print side facing up and aligned to the right. Make sure that none of the envelope flaps overlap. If the envelope edges are not flat, crease them with a pen. Insert envelopes into the multi-purpose tray, with the address side facing up and pointed in the direction shown. Align the stack with the right side of the paper rest.

Readjust paper guide

Move the guide securely to the edge of the envelopes.

Replace tray cover

Place the tray cover on the multipurpose tray when finished.

F30 Chapter 2.qxd

7:26 PM

Page 5

How to Use the MultiPASS Toolbar
The Canon MultiPASS Suite is a software program that provides tools for quickly accessing and using many of the features of your F30 MFP. With the MultiPASS Toolbar, your F30 MFP is fully integrated with your PC as a printer, copier, and scanner. Documents scanned through the MultiPASS Toolbar can be saved, edited or emailed. You can also customize the settings for the different toolbar features. The MultiPASS Toolbar icons provide quick access to a number of scanning operations. Mail scans an image and attaches it to an email. Save scans an image and saves it as a file which can later be viewed, edited, printed or sent as an email. Photo scans an image, and displays it in a graphic application. My MultiPASS accesses the My MultiPASS folders, from which saved files can be viewed, edited, printed or sent as an email. Settings allows editing of MultiPASS Toolbar settings.

Getting Help for the Toolbar
Online help is available for the toolbar.
To access online help from the toolbar:
Click the icon on the toolbar, or Right-click any screen area of the window to access the Whats This? help description for that area, or Click the key in the upper right corner, then click the feature you want to know more about.

How to Use the Toolbar

Page 6
This manual describes some of the features of your F30 MFP and how to use therm. For more information, see the online MultiPASS Software Guide available on your MultiPASS CD-ROM.
Using the MultiPASS Toolbar
Opening the toolbar provides direct access to the MultiPASS features. Once the toolbar is open, you can access the desired feature directly.

To access the toolbar:

Double-click the Canon MultiPASS Toolbar icon on your desktop, or
Go to Start, then Programs. Select Canon MultiPASS Suite 4.0, then Canon MultiPASS Toolbar.
Modifying Toolbar Settings
Toolbar Settings define the settings used for scan operations started from the MultiPASS toolbar. Before using the MultiPASS Toolbar, set up each option using Toolbar Settings. You can set a custom image type, image quality resolution and paper size for each scan operation. For scan operations that open other applications (such as Scan Photo), you can select the application to open. You can also set up to three custom scan operations with the Custom1, Custom2 and Custom3 tabs. Custom operations only show on the toolbar if theyve been set up to do so.
To change Toolbar Settings:
Select option to be modified
Click on the MultiPASS Toolbar, then select the tab for the setting you want to modify.

Page 7

Define settings for operation
When one tab is complete, select the next tab and continue. Click OK to save the new settings and exit the dialog box.
Working with Saved MultiPASS Files
When a document is scanned with the Scan to Save option or is saved from within the MultiPASS viewer, it is saved in the My MultiPASS folders. From these folders, a saved document can be viewed, edited, sent as an email attachment, or printed.
Accessing Saved MultiPASS Files
When you access files saved through MultiPASS Toolbar, the Exploring My MultiPASS window will open. There is also a MultiPASS menu option for emailing documents directly from this window. Files saved when Scan Photo is clicked are saved in your C:/My Documents/My Pictures folder and cannot be used within the MultiPASS Explorer for MultiPASS operations. You can navigate to other folders from within the My MultiPASS Explorer, but as soon as you click on a nonMultiPASS folder, the MultiPASS menu option will go away. To access the MultiPASS options again, click on one of the MultiPASS folders.

Select the Email option to send an email with the document attached. Follow the on-screen instructions.
The MultiPASS Status Monitor
The Status Monitor displays a list of the F30 MFPs currently running jobs. If no jobs are running, it shows the F30 MFP as idle. NOTE: The Status Monitor must be running to print, copy or scan.
To open the Status Monitor:
Click Start, then Programs. Select Canon MultiPASS Suite 4.0, then Canon MultiPASS Status Monitor. The Status Monitor window will appear.
Click Create New Windows Address Book file for MultiPASS, then click OK.
Tips on Sending Emails Using MultiPASS

Page 10

F30 Chapter 3.qxd

Page 11

How to Print
Using your F30 MFP with your PC lets you print basic business documents in B&W or color on a variety of specialty media. For a full list of Canon specialty media that can be used with your F30 MFP, see the inside back cover of this manual.
What Is a Printer Driver?
A printer driver is a software program that acts as an interface between your computer and your printer and allows you to print from any application that supports printing in Windows. The Canon F30 MFP printer driver also provides other features, such as monitoring the F30 MFP's paper supply and ink levels. Menus vary between applications. Consult your user manual if recommended procedures for accessing the printing feature within an application do not match your application.
To access the printer driver dialog box:
From an application File menu, select Print. With Canon MultiPASS F30 Printer as the selected printer, click Properties. The Properties window will open to the Main tab.
Getting Help From the Printer Driver
Online help is available when in the printer driver.
To access online help from the printer driver:
Press the F1 key, or Right-click any screen area of the window to access the Whats This? help description for that area, or Click the key in the upper right corner, then click the feature you want to know more about, or Click the button when it is available.

Page 12

Selecting the F30 MFP Printer
If the F30 MFP is the only printer connected to your PC, it will be the default (main) printer. However, if your PC has access to multiple printers, you can select the F30 MFP as the default. If another printer is set as the default, you can select the F30 MFP for a specific print job from within most Windows applications.
To set the Canon MultiPASS F30 MFP as your default printer:

Access Printers

From Windows desktop, click Start, Settings, then Printers.

Set as Default

Right-click the Canon MultiPASS F30 printer icon, then click Set as Default. The Canon MultiPASS F30 printer icon will display a check mark indicating it is the default printer.
To select the Canon MultiPASS F30 Printer from within an application:

Page 17

Automatically Optimizing Images
Photo Optimizer PRO automatically adjusts a photographic image created with a digital camera. Use this feature to compensate for unsatisfactory color balance and over- or under-exposure before printing.

To optimize images:

Select Photo Optimizer PRO
Click the Effects tab, then click the Photo Optimizer PRO check box. When Photo Optimizer PRO is checked, the Apply Throughout Page option becomes active. If this box is left unchecked, the F30 MFP will optimize each image individually. If checked, all images will be automatically corrected with the same settings. When done, click OK.

Changing Page Setup

You can change how the image is printed without affecting the original image file.

To change page setup:

From an application File menu, select Print.

Page 18

With Canon MultiPASS F30 Printer as the selected printer, click Properties.

Make page setup changes

Click the Page Setup tab. From this tab, you can change the following: Page Size defaults to the page size set in the original document, but can be changed. Orientation lets you select either portrait or landscape orientation. Printer Paper Size is the page size used by the printer. This defaults to match the page size. However, a different printer paper size can be selected if a Printing Type other than normal is selected (see below). Printing Type defaults to Normal-size Printing. Click the drop-down arrow to select a different Printing Type: Scaled Printing lets you set the scale of the printed image down to 20% or up to 400% of the original. Fit-To-Page Printing lets you automatically reduce the image to fit the page on which it will be copied. Page Layout Printing lets you set the number of pages to print on a single sheet. Click Specify to set the number of pages to a sheet of paper (2 to 16), the print order for those pages (left to right or right to left) and whether you want to print a border around each page. Poster Printing lets you print an oversized image on multiple pages that can then be manually joined together. Click Specify to set the image divisions (how many tiles the image will break up into). Banner Printing is used for printing banners on special banner paper. When done, click OK.
Saving and Recalling Driver Settings
When you change printer driver settings for a specific print job, such as printing black and white photos, or printing documents with a special background, you can save and name this settings profile for future use on other similar print jobs.

Page 31

Using the Scan Button for One-Push Functions
You can set the button on the F30 MFPs control panel to instantly perform any of the Toolbars functions.
To enable a particular function for the Scan button:

Access Toolbar Settings

Click Settings on the MultiPASS Toolbar, then click the Toolbar Settings tab.
Activate Scanner Push Button dialog
Click the drop-down list under When Scanner Push Button pressed. Select from this list the function you would like to assign to the Scan button on the control panel. You can also select this setting by right-clicking the MultiPASS Toolbar icon on the taskbar, then selecting from the list under When Scanner Push Button Pressed.

Page 32

F30 Chapter 6.qxd

4:27 PM

Page 33
How to Maintain Your F30 MFP
Routine maintenance for your F30 MFP includes keeping your unit clean, changing the ink tanks as needed and maintaining the printhead.

Cleaning Your F30 MFP

Clean your F30 MFP periodically with a soft, dry, lint-free cloth to maintain image quality, and to keep the unit free of dust and debris.

Replacing Ink Tanks

When ink runs out in an ink tank, an INK EMPTY message will appear in the LCD panel. The message will also specify which tank is empty: C for cyan, M for magenta, Y for yellow or K for black.
To replace an empty ink tank:

Open unit

Press the Open button to open the scanning unit. The printhead holder automatically moves to the center. Do not force the printhead holder or damage could result!

Remove empty ink tank

Press the tab on the front of the empty tank, then remove and discard.

Prepare new ink tank

Take the new ink tank from its package and remove the protective wrap and cap.

Page 34

Handle ink tanks carefully so that ink does not spill. Never squeeze the sides of an ink tank.

Install new ink tank

Gently insert the ink tank and press down until it clicks into place. Do not force an ink tank into the printhead. If the ink tank does not go in smoothly, reseat it, then try again. Press the scanning unit closed until it clicks securely into place.
Maintaining the Printhead
Routine printhead maintenance can extend the life of your F30 MFP printhead.
Printing a Nozzle Check Pattern

When a new printhead has been installed, ALIGN PRINTHEAD / PRESS SET KEY will display on the LCD panel. Press once. The F30 MFP will print the vertical line pattern, and the LCD message will change to:

CHANGE V VALUE A 0

Column A Value for column
Enter value for first vertical column
Review the vertical pattern printout, noting which box in Column A prints with the most solid image. For the A column printed pattern, use the keys to scroll to the value for the most solid box in the column. If you have difficulty on Column A when choosing between two patterns, use the larger value number.

LEAST SOLID BOX GOOD

MOST SOLID BOX
Enter value for remaining vertical columns
CHANGE V VALUE will appear again, this time for Column B:

Page 37

CHANGE V VALUE B 0
Column B Value for column
Repeat Step 2 for patterns B through F on the printout. If you have difficulty on Columns B or C when choosing between two patterns, use the larger value number. If you have difficulty when choosing between patterns for Columns D, E or F, use the smaller value number.
When values for all vertical columns on the printout have been entered, the LCD will display LAT LINE PATTERN, and a lateral (horizontal) pattern will print.

CHANGE L VALUE G 0

Column G Value for column
Review the lateral pattern printout, noting which solid box in Column G on the printout has the most solid image. For the G column printed pattern, use the keys to scroll to the value for the most solid box in the column. If you have difficulty on Column G when choosing between two patterns, use the smaller value number. Press to select.
Repeat this step for Column H on the printout. When printhead alignment is complete, the F30 MFP will return to standby mode.
Once the pattern has printed, the LCD message will change to:

Page 38

F30 Chapter 7.qxd

7:47 PM

Page 39

Troubleshooting

Tips for Troubleshooting
Troubleshooting usually falls into one of the following categories: Software and Installation The software will not install properly. Printing The printing feature is not working properly. Scanning The scan feature is not working as expected. Copying Copies are not coming out as expected. Paper Feeding Paper is not feeding through the unit properly. LCD Message An error message displays on the F30 MFP LCD panel. If you encounter difficulties during installation or operation, scan the problems or messages in the left column until you find a description that approximates your difficulty. Go through the related solutions until you find one that works. Customer Care Center Canon also offers a full range of customer technical support options.

Page contains large amount of ink
Paper you are using is too thin No printout
Printer cable not securely connected
Incorrect parallel cable type Power cord not plugged in securely
Printhead not installed properly One or more ink tanks are empty Printed text or images are skewed Paper not loaded correctly
See "Replacing Ink Tanks" on page 33.
Make sure the paper is loaded properly in the multi-purpose tray, and that the paper guide is adjusted correctly. See "Loading Paper" on page 3. Make sure the paper exit path is clear.
Printing suspended after each line Printing is slow

Printhead is too hot

When the printhead has become too hot, the F30 MFP slows its printing to protect the printhead. Stop printing and wait several minutes for the printhead to cool, then resume printing.
Incorrect printer driver settings Parallel port may not be configured for optimum speed
Altering driver settings may improve print speed. See "Improving Printed Images" on page 13. Change the parallel port on your PC to ECP (Extended Capabilities Port) to increase scanning speed and throughput. For details on ECP, refer to your PC user documentation or contact technical support for your PC.

Page 43

Problem Error: writing to LPT1
Possible Cause F30 MFP not connected F30 MFP is unplugged Paper jam MultiPASS Status Monitor not running Hardware error
Try This Check the printer cables and ensure they are securely connected. Then try printing again. Plug in the F30 MFP and try printing again.
Clear any paper jams. See "Clearing Paper Jams" on page 22. To print to the F30 MFP, the MultiPASS Status Monitor must be running. Launch the Status Monitor from the MultiPASS Program menu. See "The MultiPASS Status Monitor" on page 9. Check the LCD display for a message, then take the appropriate action to correct the error and clear the message. Press Resume to continue. Ensure that the printer driver is configured correctly for the paper being used. See "Improving Printed Images" starting on page 13. for more information. Make sure that the paper used is recommended for this equipment.

Print quality is poor

Incorrect driver setting
Media not supported by F30 MFP Printing on wrong side of paper

Some papers have a specific side for printing. If print quality is not as clear as expected, try turning the paper over and printing on the other side. Print a nozzle check pattern (see "Printing a Nozzle Check Pattern" on page 34). If needed, clean the printhead (see "Cleaning the Printhead" on page 35). Verify that the printhead and ink tanks are installed properly. Ensure that the protective plastic covers and tapes are removed before installing. Check for an error message in the LCD and replace if necessary.
Printhead nozzles clogged
One or more ink tanks empty Printhead alignment needed
If you did not align the printhead after installing a new printhead, this can affect the quality. See "Aligning the Printhead" on page 36. When printing pages that contain large quantities of ink, the paper may curl and rub. Try setting the paper thickness to the right to compensate. Printer settings may not be ideal for the images you are trying to print. Experiment with different settings and paper types. See "Improving Printed Images" starting on page 16.
Printout image is smeared
Paper thickness lever not set correctly Printer settings need to be adjusted

Color balance is poor

Printhead or ink tanks installed improperly

Page 44

Problem Hue changes
Possible Cause Printhead nozzles clogged
Try This Print a nozzle check pattern (see "Printing a Nozzle Check Pattern" on page 34). If needed, clean the printhead (see "Cleaning the Printhead" on page 35). Check for an error message in the LCD and replace if necessary.
One or more ink tanks empty

Troubleshooting Scanning

Problem Difficulty scanning image with TWAINcompliant application Scanning an image is very slow Possible Cause TWAIN-compliant application installed after MultiPASS Suite software Parallel port connection needs to be changed Try This If you installed the TWAIN-compliant Windows application after installing the MultiPASS Suite, there may be a problem with the TWAIN system files that were overwritten. Reinstall the MultiPASS Suite software.
Change the parallel port on your PC to ECP (Extended Capabilities Port) to increase scanning speed and throughput. For details on ECP, refer to your PC user documentation or contact technical support for your PC.

Troubleshooting Copies

Problem F30 MFP will not make a copy Possible Cause One or more ink tanks empty Document not loaded correctly Printhead or ink tanks installed improperly F30 MFP not operating properly Try This Check for an error message in the LCD and replace if necessary.
Remove the document and place it on the platen glass correctly. (See "Loading Documents" on page 22.) Verify that the printhead and ink tanks are installed properly. Ensure that the protective plastic covers and tapes are removed before installing. Print a nozzle check pattern (see "Printing a Nozzle Check Pattern" on page 34). If needed, clean the printhead (see "Cleaning the Printhead" on page 35).

Yellow ink tank is empty

Try This Re-install the printhead.

Customer Care Center

Canon offers a full range of customer technical support* options: For e-mail support, the latest driver downloads and answers to w frequently asked questions (www.usa.canon.com/consumer) 24-hour, 7-day-a-week automated support for troubleshooting 1 issues on most current products (1-800-423-2366) 24-hour, Fax-On-Demand System for product specifications and 1 technical information (1-800-526-4345) Free technical support MondaySaturday (excluding holidays) for 1 products still under warranty** (1-757-413-2848) Technical support 7 days a week (excluding holidays) for products no 1 longer under warranty, at $9.99 per call (1-757-413-2848) Within Canada, call for technical support 24 hours a 1 day, 7 days a week (1-800-OK-CANON).
* ** Support program specifics are subject to change without notice. Refer to the product information starting on page 54 for warranty details.

Page 48

F30 Chapter 8.qxd

4:23 PM

Page 49

Appendix

Safety Information
This guide uses the following icons to indicate situations that could cause damage or injury: Always follow the instructions provided in Warnings to prevent potential or serious personal injury or death as a result of careless operation of the equipment. Always follow the instructions provided in Cautions to prevent minor injuries to yourself or damage to the equipment as a result of careless operation of the equipment. Read and follow all of these cautions and warnings to ensure the safe use of the F30 MFP. To avoid the hazards of fire, personal injury, or damage to the equipment, never attempt to use the equipment in any way other than the methods described in this guide. This product emits low level magnetic flux. If you use a cardiac pacemaker and feel abnormalities, please move away from this product and consult your doctor. Do not disassemble or modify. There are high-temperature and high-voltage components inside the F30 MFP which may result in a fire or electrical shock. Follow all warnings and instructions marked on the F30 MFP.

Location

Do not place the F30 MFP near alcohol, paint thinner or other flammable substances. If flammable substances come into contact with electrical parts inside the F30 MFP, it may result in a fire or electrical shock. Do not block or cover the ventilation port or any openings on the F30 MFP with objects, as this may result in a fire. Place the F30 MFP on a flat, stable, vibration-free surface that is strong enough to support its weight (approx. 22 lb.) Make sure the area is free from dust.

Max. Resolution Printable Area
Recommended Print Media Media Plain paper, letter or legal, 17-30 lb. Standard #10 envelopes Glossy Photo Paper Banner Paper High Resolution Paper Bubble Jet Paper

Page 54

Transparencies High Gloss Photo Film Glossy Photo Cards
30 sheets 1 sheet 20 cards

Copy Specifications

Copy Speed No. of Copies B&W, letter size: Color, fast mode, letter size: B&W: Maximum 99 copies Approx. 17 pages/minute Approx. 10 pages/minute Color: Maximum 99 copies
Density Adjustment 9 levels Reduction Enlargement 25% to 99% 101% to 400%

Scan Specifications

Compatibility Scanning Speed TWAIN B&W Text (dpi): B&W Text (dpi): B&W Text (dpi): Grayscale (dpi): Grayscale (dpi): Grayscale (dpi): Color (dpi): Color (dpi): Color (dpi): 5 seconds/page 5 seconds/page 5 seconds/page 5 seconds/page 5 seconds/page 5 seconds/page 15 seconds/page 15 seconds/page 15 seconds/page
Effective Scanning Width Scanning Resolution Scanning Image Processing
8.4" x 14" dpi optical Halftones: 256 levels of gray / Color: 16,777,216 colors
Limited WarrantyU.S. Only
The limited warranty set forth below is given by Canon U.S.A., Inc. (Canon) with respect to the Canon brand computer peripheral product (the product) that you have purchased, when purchased and used in the United States. The product that you have purchased is the only product to which this warranty card and the limited warranty provided by Canon and stated on the card apply. Your product, when delivered to you in new condition in its original container, is warranted against defects in materials or workmanship as follows: for a period of one (1) year from the date of original purchase, defective parts or a defective product returned to a Canon repair facility or a Canon Authorized Service Facility (ASF) for such product, as applicable, and proven to be defective upon inspection, will be exchanged for new or comparable rebuilt parts, or a refurbished product, as determined by the Canon repair facility or the ASF. Warranty repair or replacement shall not extend the original warranty period of the defective product. This limited warranty does not cover any supplies or accessories, including without limitation, ink tanks, as to which there shall be no warranty or replacement. This limited warranty shall only apply if the product is used in conjunction with compatible computer equipment and compatible software, as to which items Canon shall have no responsibility. Non-Canon brand equipment and software that may be distributed with the product are sold as is, without warranty of any kind by Canon, including any implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties are disclaimed. The sole warranty, if any, with respect to such nonCanon brand items is given by the manufacturer or producer thereof.

Page 55

This limited warranty covers all defects encountered in normal use of the product, and does not apply in the following cases: (a) Loss of or damage to the product due to abuse, mishandling, improper packaging by you, alteration, accident, electrical current fluctuations, failure to follow operating, maintenance or environmental instructions prescribed in Canons instruction manual, or service performed by someone other than a Canon repair facility or an ASF. (b) Use of parts or supplies (other than those sold by Canon) that cause damage to the product or cause abnormally frequent service calls or service problems. (c) If the product has had its serial number or dating altered or removed. NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON. (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.) CANON SHALL NOT BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE OR MISUSE OF, OR INABILITY TO USE THE PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL RECOVERY OF ANY KIND AGAINST CANON BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY CANON WHICH CAUSED THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE OR MISUSE OF, OR INABILITY TO USE THE PRODUCT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CANON. (SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.) THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT, OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR EXCLUSIVE REMEDY. Canon offers a full range of customer technical support* options: For email technical support, the latest driver downloads and answers to frequently asked questions (www.usa.canon.com/consumer) 24-hour, 7-day-a-week, automated support for troubleshooting issues on most current products (800-423-2366) 24-hour, Fax-On-Demand System for product specifications and technical information (800-526-4345) Free technical support MondaySaturday (excluding holidays) for products still under warranty (757-413-2848) Technical support 7 days a week (excluding holidays) for products no longer under warranty, at $9.99 per call (757-413-2848) If the problem cant be corrected by using one of the above technical support options, you will be asked to follow the applicable procedures for warranty service. Note that a dated proof of purchase (bill of sale) is required to verify eligibility at the time of service. This requirement will be satisfied by providing a copy of your dated bill of sale. You will also need to supply the product serial number.

* Support program specifics are subject to change without notice. InstantExchange warranty program service is subject to availability of refurbished replacement units. 9 a.m.5 p.m. (local), MondayFriday (excluding holidays). The Canon Customer Care Center must receive pertinent information by 3 p.m. (E.S.T.) to ensure next-business-day InstantExchange warranty program service (two-business-day InstantExchange warranty service for Alaska and Hawaii). Canon does not guarantee next-business-day service in the event of factors beyond Canons reasonable control.

F30 Index.qxd

8:21 PM

Page 57

A adjusting image quality 13 adjusting color settings 16 aligning printhead 36 B Brightness 16 C cancelling cleaning the printhead 35 Color Balance 16 color settings 16 control panel 3 copying 44 correcting digital photos 17 customer care center 47 D default printer 12 F F1 key 11 G glass 22 H help for the printer driver 11 for the toolbar 5 online help 5 Whats This? 5 I ICM 16 Image Color Management (ICM), 16 Image Optimizer 15 image quality 13 ink tanks, replacing 33 installing software 40 Intensity 16 L LCD messages 46 load a document on the glass 22 loading documents envelopes 4 paper 3 M maintenance 33 media type 13, 14 MultiPASS Suite editing documents 8-9 emailing documents 9 My MultiPASS 5 printing documents 8-9 saving documents 7-8 Status Monitor 9 viewing documents 8-9 O online help 11 orientation 18 P page setup 17 page size 18 paper loading 3-4 specifying size and type 3-4 paper feeding 45 Paper Jams 22 paper size 18 Photo Optimizer PRO 17 Print Advisor 14 print quality 13

Page 58

printer selecting from within an application 12 setting as default 12 specifications 53 printer driver adjusting settings 13 defintion of 11 printer driver profiles 19 printer driver settings 18 printhead aligning 36 cleaning 35 maintenance 34 nozzle check pattern 34 printing 41 adjusting image quality 13 cancelling 12 nozzle check pattern 34 profiles for printer driver settings 19 R regulatory information 51 replacing ink tanks 33 S safety information 49 scaled printing 18 scan from within an application 29 one-push functions 31 photos 5 scan button 31 scan specifications 54 using ScanGear 30 ScanGear 30 scanning 44 selecting F30 as default printer 12 F30 from an application 12 specialty media, using 11, 13 T toolbar accessing 6 help 5 icons 5 modifying settings 6-7 MultiPASS Suite 1
one-push scan button functions 31 troubleshooting 39 turning the F30 on and off 51 U using ScanGear 30 W warranty 54 carry-in/mail 55 instant exchange 56 Whats This? help 11