hp psc 2170 series all-in-one

reference guide

Copyright Hewlett-Packard Company 2003 All rights are reserved. No part of the document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company. This product incorporates Adobes PDF technology, which contains an implementation of LZW licensed under U.S. Patent 4,558,302. Adobe and the Acrobat logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
Hewlett-Packard assumes no responsibility for any errors that may appear in this document, nor does it make expressed or implied warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. The Hewlett-Packard Company shall not be liable for incidental or consequential damages in connection with, or arising out of the furnishing, performance, or use of this document and the program material which it describes. Note: Regulatory information can be found in the Technical information section of this guide.
safety information Warning! To prevent fire or shock hazard, do not expose this product to rain or any type of moisture.
Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.
Warning! Potential shock hazard.
Read and understand all instructions in the setup poster. Use only a grounded electrical outlet when connecting the unit to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician. Observe all warnings and instructions marked on the product. Unplug this product from wall outlets before cleaning. Do not install or use this product near water or when you are wet. Install the product securely on a stable surface. Install the product in a protected location where no one can step on or trip over the line cord, and where the line cord will not be damaged. If the product does not operate normally, see the online Troubleshooting help. No operator-serviceable parts inside. Refer servicing to qualified service personnel.
Portions Copyright 1989-2003 Palomar Software Inc. The HP PSC 2170 Series includes printer driver technology licensed from Palomar Software, Inc. www.palomar.com Copyright 1999-2003 Apple Computer, Inc. Apple, the Apple logo, Mac, Mac logo, Macintosh, and Mac OS are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. Publication number: Q3066-90152 First edition: January 2003 Printed in the U.S.A., Mexico, Germany, or Korea. Windows, Windows NT, Windows ME, Windows XP, and Windows 2000 are U.S.-registered trademarks of Microsoft Corporation. Intel and Pentium are registered trademarks of Intel Corporation.
It is not lawful in many places to make copies of the following items. When in doubt, check with a legal representative first. Governmental paper or documents: - Passports - Immigration papers - Selective service papers - Identification badges, cards, or insignias Governmental stamps: - Postage stamps - Food stamps Checks or drafts drawn on Governmental agencies Paper currency, travelers checks, or money orders Certificates of deposit Copyrighted works

notice

The information contained in this document is subject to change without notice and should not be construed as a commitment by the Hewlett-Packard Company.
10 Use in a well-ventilated area.

contents

1 get help. front panel overview. 3
tutorial. 3 use your hp psc with a computer. 6
3 load originals and load paper. 9
load originals. 9 load paper. 9 load envelopes. 11 load 4 x 6 inch photo paper. 12 load postcards or hagaki cards. 12 tips for loading other types of paper in the paper tray. 13 set the paper type. 14 set the paper size. 14

4 use a photo card. 17

what is a photo card?. insert a photo card. save files to the computer. hp photo & imaging gallery. print a proof sheet. complete the proof sheet. print photos by scanning a proof sheet. print selected photos directly from a photo card. how to print the best quality photos. options menu for photo card and proof sheet commands. 22 23
5 use the copy features. 25
make copies. perform special copy jobs. stop copying. copy options... 31 31
6 use the scan features. 33
scan an original. 33 stop scanning. 34 learn more. 35
7 maintain your hp psc.37
clean the glass. 37 clean the lid backing. 37 clean the exterior. 37 work with print cartridges.38 restore factory defaults. 42 set the power save time.42 set scroll speed.43 set the prompt delay time.43 setup menu options.43
8 additional setup information.45
possible installation problems. set the language and country/region. set the front-panel view angle. connect your hp psc to your computer. remove and reinstall your hp psc software...45. 47. 47.48.48
9 technical information.51
system requirements. paper specifications. print specifications. print margin specifications. copy specifications. photo card specifications. scan specifications. physical specifications. power specifications. environmental specifications. additional specifications. environmental product stewardship program. regulatory notices..51. 52. 53. 53.54.54.54. 55. 55. 55. 55.55.56
10 get hp psc 2170 series support.61
get support and other information from the internet. hp customer support. prepare your unit for shipment. hp distribution center.61.61.63.64
11 warranty information.65
warranty service. warranty upgrades. returning your hp psc 2170 series for service. hewlett-packard limited global warranty statement.

.65.65.65.65

hp psc 2170 series

index. 69

get help
This Reference Guide contains information on using your HP PSC and provides additional troubleshooting assistance for the installation process. The Reference Guide also contains information on how to order supplies and accessories, technical specifications, support, and warranty information. The table below lists additional sources of information for your HP PSC.

Setup Poster

description
The Setup Poster provides instructions for setting up and configuring your HP PSC. Make sure you use the correct poster for your operating system (Windows or Macintosh). The HP Photo & Imaging Help provides detailed information on using the software for your HP PSC. For Windows users: Go to the HP Director, and click Help. For Macintosh users: Go to the HP Director, and click Help, then click hp photo and imaging help. For Windows users: In the HP Director, click Help. Open the Troubleshooting book in the HP Photo & Imaging Help, then follow the links to general troubleshooting as well as links to Troubleshooting help that is specific to your HP PSC. Troubleshooting is also available from the Help button that appears on some error messages. For Macintosh users: Open the Apple Help Viewer, click hp photo and imaging troubleshooting, then click hp psc 2170 series. If you have Internet access, you can get help from the HP website at: http://www.hp.com/support The website also provides answers to frequently-asked questions, troubleshooting tips, and software patches. After you install your software, you can access the Readme file from either the HP PSC 2170 Series CD-ROM or the HP PSC 2170 Series program folder. The Readme file contains late-breaking information that does not appear in the Reference Guide or the online help. To access the Readme file, do the following: For Windows: go to the Windows taskbar, click Start, point to Programs or All Programs (XP), point to Hewlett-Packard, point to HP PSC 2170 Series, and then choose View the Readme File. For Macintosh: go to the HD:Applications:HP PSC Software folder. For Windows: Clicking Help in a dialog box displays information about options and settings within the dialog box.
HP Photo & Imaging Help

Troubleshooting help

Internet help and technical support

Readme file

Dialog-box help

chapter 1

front panel overview
You can perform many functions using either the front panel or the HP PSC software. Even if you do not connect your HP PSC to a computer, you can use the front panel to copy documents or photos, print a proof sheet for a photo card, and print photos from a photo card. You can change a wide variety of settings using the front-panel buttons and menu system.

tutorial

This brief tutorial teaches you how to use your HP PSC to make a copy, adjust copy settings, and print a report. This is not a comprehensive tutorial; its purpose is to familiarize you with the front panel and the different buttons. It should take about ten minutes to complete the tutorial, after which you can experiment on your own. Note: We highly recommend that you take this tutorial before you start using your HP PSC for daily tasks. Review the table of contents or the index to find out about the other front-panel tasks covered in this online help. before you begin front panel features make a copy enhance your copy setup button

review the hp photo & imaging director
The HP Director is available through the desktop shortcut. for windows users 1 Do one of the following: Double-click the hp director icon on the desktop. In the Windows taskbar, click Start, point to Programs or All Programs (XP), point to Hewlett-Packard, point to hp psc 2170, then choose hp photo & imaging director. In the Select Device box, click to see a list of installed HP devices. Select hp psc 2170. The Director displays only the buttons that are appropriate for the selected device.

front panel overview 1 2

the hp photo & imaging director

feature

Select Device: Use this feature to select the product you want to use from the list of installed HP products. Settings: Use this feature to view or change various settings for your HP device, such as print, scan, copy, or image unload. Scan Picture: Scans an image and displays it in the HP Photo & Imaging Gallery. Scan Document: Scans text and displays it in the selected destination text editing software program. Make Copies: Displays the Copy dialog box where you can select the copy quality, the number of copies, the color, the size, and can start a copy. View & Print: Displays the HP Photo & Imaging Gallery, where you can view and edit images, use HP Creative Printing, make and print a photo album, e-mail an image, unload an image to the Web, or copy an image to another application. Unload Images: Saves images from a photo card to your PC. Help: Provides access to HP Photo & Imaging Help, which provides software help, a product tour, and troubleshooting information. Click this arrow to access tool tips, which explain each of the Director options.

9 for macintosh users

Do one for the following: For OS 9, double-click the HP Director icon on the desktop. For OS X, double-click the HP Director icon on the dock.
The following figure shows some of the features available through the HP Director for Macintosh. Consult the legend for a brief explanation of a specific feature.

Labels (works only with printing)
Always use letter-size or A4-size label sheets designed for use with HP inkjet products (like Avery Inkjet Labels), and make sure that the labels are not over two years old. Fan the stack of labels to make sure none of the pages are sticking together. Place a stack of label sheets on top of standard paper in the paper tray, print-side down. Do not insert labels one sheet at a time.
Postcards or hagaki cards (only works with printing)
Insert a stack of postcards or hagaki cards with the print-side down into the paper tray until it stops. Line the postcards up on the right side of the paper tray, slide the width guide up against the left side of the cards, and then slide the paper-length guide in until it stops.
Continuous (banner) paper (works only with printing)
Continuous banner paper is also known as computer or z-fold paper. Before loading banner paper, remove all other paper from the paper tray, then remove the output tray. If you use non-HP banner paper, use 20-lb. paper and fan the paper before loading it. Verify that the stack of banner paper contains at least five pages in the stack. Carefully tear off the perforated edge strips from both sides of the paper stack, if any, and unfold and refold the paper to make sure the pages do not stick together. Put the paper in the paper tray so that the unattached edge is at the top of the stack. Insert the first edge into the paper tray until it stops, as shown in the illustration below.

Replace the output tray.

set the paper type
The default paper type is Automatic. The HP PSC will, in most cases, detect the paper type and automatically adjust the settings. If you want to use a different type of paper, such as photo paper, transparency film, Iron-On T-shirt transfers, or brochures, simply load that paper in the paper tray. You can then change the paper type settings to ensure the best print quality. HP recommends paper type settings according to the type of paper youre using. This setting refers to copy or photo card options only. If you want to set the paper type for printing from a computer, set the properties in the Print dialog box of the software. Press Copy or Photo Card, if not already lit. Press Options until Paper Type appears. Press until the appropriate paper type appears. Press Enter to choose the displayed paper type.

set the paper size

The HP PSC can use Letter or A4 paper. If you are printing photos from a photo card, you can also use 4-by-6 inch (10-by-15 cm) photo paper. Use the following procedure to set the paper size for copy or photo card options.
Press Copy or Photo Card, if not already lit. Press Options until Paper Size appears. Press until the appropriate paper size appears. Press Enter to choose the displayed paper size.

Press Enter when you are finished entering the photo index numbers.
Press Options or Photo Card repeatedly to scroll through, and modify, Photo Card options. Press Start Black or Start Color.

print a DPOF file

The Digital Print Order Format (DPOF) is an industry-standard print file request that can be created by some digital cameras. See your digital camera documentation to see if it supports Digital Print Order Format (DPOF). The DPOF file is stored by the digital camera on a photo card and specifies the following information: 3 Which photos to print The quantity of each photo to be printed Insert the photo card into the appropriate slot on your printer. Press Photo Card, then press 2. Press Options or Photo Card, then press Enter to select Print What? The Print What? option is only available when the photo card that has been inserted contains a DPOF file. Press Enter to select Use DPOF. Press Options or Photo Card repeatedly to scroll through, and modify, Photo Card options. Press Start Black or Start Color.
how to print the best quality photos
You can improve the quality of the photos you print with your HP PSC by using a photo print cartridge. Remove the black print cartridge and insert the photo print cartridge in its place. With the color print cartridge and photo print cartridge installed, you have a six-ink system, which provides better quality photos. For more information, see order print cartridges on the inside of the back cover, and work with print cartridges on page 38.
options menu for photo card and proof sheet commands
reference guide Select Photos* Image Size* Paper Type Number of Copies* 3.(numeric input) Best Fast Normal All (1 - nnnn) Custom * Not shown if DPOF selected * sizes vary based on country settings. Letter Ax 6 inch Automatic Plain Paper Premium Photo Photo Paper Everyday Photo PhotQual Inkjet Premium Inkjet Brochure Glossy Brochure Matte Iron-On * Not shown if DPOF selected x 6 inch x 7 inch x 10 inch 1/2 x 3 1/4 inch x 4 inch 1/2 x 5 inch Paper Size Print Quality Set New Defaults No Yes
When you load a photo card, the following options become available in the options menu. Menu options vary depending on whether you are printing a DPOF file or photos.

Print What?*

Use DPOF Photos on Card
* Only shown if DPOF file on the photo card
Use when the Photo Card button is illuminated. Press Options or Photo Card to display the menu options.
Press and to move to the setting you want. Press Enter to select the displayed setting.

Make any desired changes to the copy Options. Press Options until Set New Defaults appears. Press until Yes appears.
Press Enter to set the option as a default. Your settings are saved as the default settings.
perform special copy jobs
In addition to supporting standard copying, your HP PSC can also do the following: copy a photo fit a copy to the page print several copies on one page make a poster prepare a color t-shirt transfer

copy a photo

When copying a photo, you should select options for the correct paper type and photo enhancement. You may also want to use the photo print cartridge for superior print quality. See work with print cartridges on page 38 for more information. 5 Load the photo on the glass. If you are using photo paper, load it in the paper tray. Press Copy, if not already lit. Press Options until Paper Type appears. Press until the desired paper option appears. The default paper type is Automatic, which means the HP PSC will automatically detect and determine the paper type. You can choose the specific paper type by pressing until the desired paper type appears. Press Options until Enhancements appears. Press until Photo appears. Press Start Black or Start Color. Tip: To enlarge a photo automatically to a full page, use the Fit to Page feature.

fit a copy to the page

Use Fit to Page when you want to automatically enlarge or reduce your original to fit the paper size you have loaded. You can enlarge a small photo to fit a fullsize page, as shown below. Using Fit to Page may also prevent unwanted cropping of text or images around the margins. Tip: Make sure that the glass is clean and the original has been placed in the bottom-right corner of the glass.
use the copy features Original Fit to Page
Load the original on the glass. Press Copy, if not already lit. Press Options until Reduce/Enlarge appears. Press until Fit to Page appears. Press Start Black or Start Color.
print several copies on one page
You can place multiple copies of an original on one page by selecting a photo size and then selecting the number of copies you want. There are several common photo sizes available from the Reduce/Enlarge option, which you access from the Options button. After you select one of the available sizes by pressing Enter, you may be prompted to select the number of copies that can be placed on the page if there is room for more than one.

clean the glass

Dirty glass, from fingerprints, smudges, hair, and so on, slows down performance and affects the accuracy of features such as Fit to Page and Copy. Turn off the unit, unplug the power cord, and raise the lid. Clean the glass with a soft cloth or sponge slightly moistened with a nonabrasive glass cleaner. Caution! Do not use abrasives, acetone, benzene, or carbon tetrachloride on the glass; these can damage it. Do not place liquids directly on the glass. They may seep under it and damage the unit. 3 Dry the glass with a chamois or cellulose sponge to prevent spotting.

clean the lid backing

Minor debris can accumulate on the white document-backing located underneath the units lid. Turn off the unit, unplug the power cord, and raise the lid. Clean the white document-backing with a soft cloth or sponge slightly moistened with a mild soap and warm water. Wash the backing gently to loosen debris; do not scrub the backing. Dry the backing with a chamois or soft cloth. Caution! Do not use paper-based wipes as these may scratch the backing. 5 If this does not clean the backing well enough, repeat the previous steps using isopropyl (rubbing) alcohol, and wipe the backing thoroughly with a damp cloth to remove any residual alcohol.

clean the exterior

Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off the case. The interior of the unit does not require cleaning. Keep fluids away from the interior of the unit as well as the front panel. Note: To avoid damage to painted parts of the unit, do not use alcohol or alcohol-based cleaning products on the front panel or the lid of the unit.

chapter 7

work with print cartridges
To ensure the best print quality from your HP PSC, you will need to perform some simple maintenance procedures, and when prompted by a front-panel message, replace the print cartridges.

print a self-test report

If you are experiencing problems with printing, before cleaning or replacing the print cartridges, you should print a self-test report. This report provides useful information about your print cartridges, including status information. Press Setup. Press 1, then press 2. This selects Print Report, and then selects Self-Test. A self-test report is printed for your HP PSC.

handle print cartridges

Before you replace or clean a print cartridge, you should know the part names and how to handle the print cartridge.
Copper contacts Ink nozzles under tape Plastic tape (must be removed)
Do not touch the copper contacts or the ink nozzles
use the print cartridge protector
When you purchase a photo print cartridge, you also receive a print cartridge protector. The print cartridge protector is designed to keep your print cartridge secure when it is not being used. Whenever you remove a print cartridge from the printer, store it in the print cartridge protector that came with your printer. To insert a print cartridge into the print cartridge protector, slide the print cartridge into the print cartridge protector at a slight angle and snap it securely into place. To remove the print cartridge from the print cartridge protector, press down and back on the top of the print cartridge protector to release the print cartridge, then slide the print cartridge out of the print cartridge protector.

If you set up your hp psc and connected it to your computer before installing the software and the New Hardware Message appears If you are a Windows 98/2000/ME/XP user, you may see one of the following dialog boxes:
To avoid errors, install the HP PSC software before you connect the HP PSC to your computer. If one of the above messages appeared and you clicked Next or OK, do the following: Press Esc on your keyboard to exit. Turn off your HP PSC. Disconnect the HP PSC from your computer (detach the USB cable). Follow the software installation steps outlined in the Setup Poster that came with your HP PSC.
If the previous version installed message appears If you receive a message that you have a previously installed version, you will see a message asking if you want to install a second version or remove the existing version. If your computer is unable to communicate with your HP PSC If communication cannot be established between your computer and HP PSC (for example, the HP PSC status icon has the yellow error triangle), try the same tasks outlined under If you installed the hp psc software as requested on the setup poster and Microsofts New Hardware Found message did not appear on page 45.
Note: You may also want to refer to the readme file for more information on possible installation problems. On Windows, you can access the readme file from the Start button on the taskbar; select Programs, HewlettPackard, hp psc 2000 series, View the Readme File. On Macintosh, you can access the readme file by double-clicking on the icon located in the toplevel folder of the HP PSC software CD-ROM.
set the language and country/region
Usually, the language and country or region are set when you install the HP PSC. If you set the country/region or language incorrectly during installation, use the following procedure. Press Setup. Press 2, then press 4. This selects Maintenance, and then selects Set Language & Country/ Region. You are prompted with a list of languages. You can also scroll through the languages using or. Using the keypad, enter the two-digit number for the desired language. When prompted, press Enter for Yes or Cancel for No. You are prompted with all the countries/regions for the selected language. You can also scroll through the countries/regions using. Using the keypad, enter the two-digit number for the desired country/ region. When prompted, press Enter for Yes or Cancel for No. You can confirm the language and country/region by printing a Self-Test Report, as follows: a. Press Setup. b. Press 1, then press 2. This selects Print Report, and then selects Self-Test Report.

technical information is not guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.
Product Regulations Manager, Hewlett-Packard Company, San Diego, (858) 655-4100. The user may find the following booklet prepared by the Federal Communications Commission helpful: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available from the U.S. Government Printing Office, Washington DC, 20402. Stock No. 004-000-00345-4. Caution! Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved by the HewlettPackard Company, may cause harmful interference and void the FCC authorization to operate this equipment.
doc statement / dclaration de conformit (Canada)
Le prsent appareil numrique n'met pas de bruit radiolectrique dpassant les limites applicables aux appareils numriques de la classe B prescrites dans le Rglement sur le brouillage radiolectrique dict par le ministre des Communications du Canada. This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.
notice to users of the Canadian telephone network
The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user's satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment. Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. Caution! Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate. Note: The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5. The REN for this product is 0.3B, based on FCC Part 68 test results. reference guide 57

notice to all users of the European Economic Area (EEA)
This product is designed to interwork with the analogue telephone networks in the following countries/regions:
German France Belgium Austria Norway Greece UK Spain Luxembourg Denmark Finland Portugal Netherlands Italy Sweden Ireland Switzerland
Network compatibility depends on customer selected settings, which must be reset to use the equipment on a telephone network in a country/region other than where the product was purchased. Contact the vendor or Hewlett-Packard Company if addition product support is necessary. This equipment has been certified by the manufacturer in accordance with Directive 1999/5/EC (annex II) for Pan-European single-terminal connection to the public switched telephone network (PSTN). However, due to differences between the individual PSTNs provided in different countries/regions, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point. In the event of problems, you should contact your equipment supplier in the first instance.
notice to users of the Irish telephone network
This equipment is designed for DTMF tone dialing and loop disconnect dialing. In the unlikely event of problems with loop disconnect dialing, it is recommended to use this equipment only with the DTMF tone dial setting.
notice to users of the German telephone network
The HP 2170 Series products are designed to connect only to the analogue publicswitched telephone network (PSTN). Please connect the TAE N telephone connector plug, provided with the hp psc 2170 series, into the wall socket (TAE 6) code N. The hp psc 2170 series products can be used as a single device and/or in combination (in serial connection) with other approved terminal equipment.

geruschemission

LpA < 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T. 19

VCCI-2 (Japan)

notice to Korean customers
get hp psc 2170 series support
This section explains the support services information provided by Hewlett-Packard. If you are unable to find the answer you need in the printed or onscreen documentation supplied with your product, you can contact one of the HP support services listed in the following pages. Some support services are available only in the U.S. and Canada, while others are available in many countries/regions worldwide. If a support service number is not listed for your country/region, contact your nearest authorized HP dealer for help.
get support and other information from the internet

warranty upgrades

Upgrade your standard factory warranty to a total of three years with the HP SUPPORTPACK. Service coverage begins on product purchase date and the pack must be purchased within the first 180 days of product purchase. This program offers phone support from 6:00 A.M. to 10:00 P.M. Mountain Standard Time (MST) Monday through Friday and 9:00 A.M. to 4:00 P.M. (MST) on Saturdays. If during your technical support call it is determined that you need a replacement product, then HP will ship you this product next business day free of charge. Available in U.S. only. For more information, please call 1-888-999-4747 or visit the following HP Web site: http://www.hp.com/go/hpsupportpack Outside the U.S., please call your local HP Customer Support office. See call elsewhere in the world on page 62 for a list of international Customer Support numbers.
returning your hp psc 2170 series for service
Before returning your HP PSC for service, you must call HP Customer Support. See hp customer support on page 61 for steps to take before calling Customer Support.
hewlett-packard limited global warranty statement
extent of limited warranty
Hewlett-Packard (HP) warrants to the end-user customer (Customer) that each HP PSC 2170 Series product (Product), including related software, accessories, media, and supplies, shall be free from defects in material and workmanship for the duration, which begins on the date of purchase by the Customer.
chapter 11 For each software Product, HPs limited warranty applies only to a failure to execute programming instructions. HP does not warrant that the operation of any Product shall be uninterrupted or error free. HPs limited warranty covers only those defects which arise as a result of normal use of a Product, and does not cover any other problems, including those which arise as a result of (a) improper maintenance or modification, (b) software, accessories, media, or supplies not provided or supported by HP, or (c) operation outside the Products specifications. For any hardware Product, the use of a non-HP print cartridge or a refilled print cartridge does not affect either the warranty to the Customer or any HP support contract with the Customer. However, if Product failure or damage is attributable to the use of a non-HP or refilled print cartridge, HP shall charge its standard labor and materials charges to service the Product for the failure or damage. If HP receives, during the applicable warranty period, notice of a defect in any Product, HP shall either repair or replace the defective Product, at HPs option. Where labor charges are not covered by HPs limited warranty, repairs shall be at HPs standard charges for labor. If HP is unable to repair or replace, as applicable, a defective Product which is covered by HPs warranty, HP shall, within a reasonable time after being notified of the defect, refund the purchase price for the Product. HP shall have no obligation to repair, replace, or refund until the Customer returns the defective Product to HP. Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the Product being replaced. HP products, including each Product, may contain remanufactured parts, components, or materials equivalent to new in performance. HP's limited warranty for each Product is valid in any country/region or locality where HP has a support presence for the Product and where HP has marketed the Product. The level of warranty service may vary according to local standards. HP shall have no obligation to alter the form, fit, or function of the Product in order to make it operate in a country/ region or locality for which the Product was never intended to operate.

START HERE

Windows 98, 2000, ME, XP

Turn on your PC
Turn your PC on and wait for the Windows desktop to appear. Close any open programs, including viruschecking programs.
Install the software first

Windows desktop

Insert the HP PSC software CD.
Follow the onscreen instructions.
When prompted to plug in the device (as shown to the left), go to step 3. Return to your computer in step 9.
If nothing appears on your computer screen after inserting the CD, search for setup.exe on the CD and double-click the file.
Make sure you are using the correct side of the poster.
Windows users: Follow the steps in order. Do not connect the USB cable until instructed to do so. See your box for exact contents and system requirements.

Attach the cover

Insert the two bottom tabs of the cover into the slots on the unit. Tilt the cover down and press firmly. Make sure the tabs lock into place and the cover is even with the device.
Remove output tray and load paper
Use blank white paper to prepare for print alignment.
Connect the power cord and USB cable
Do not connect the USB cable until you see the screen in Step 2. Do not connect the USB cable to a keyboard or non-powered hub.

Turn on your HP PSC

Turn power On and wait for display prompt. Note: See the reference guide for adjusting the display viewing angle.
Windows setup poster hp psc 2170 series all-in-one
Insert and align the print cartridges

Black label (56)

Finish software setup
Make sure to remove any packing material from inside the device.
Look at the screen with the green checkmark, and then continue. If you see the screen with the red "X", follow the instructions in the Readme.

e g a b d

Color label (57)

Try your new HP PSC

latches
Congratulations! You are now ready to use the HP PSC. Double-click the Director icon to get started.
Lift the print carriage door up until it catches. Wait for the print carriage to move to the center. Lift the blue and gray latches.
Hold the black print cartridge with the label on top as shown. Slide the cartridge into the right (gray latch) side of the print carriage. Hold the color print cartridge with the label on top as shown. Slide the cartridge into the left (blue latch) side of the print carriage.
Remove the bright pink tape from the print cartridges. Do not touch the gold-colored contacts or retape the cartridges.
Pull the end of the gray latch toward you, press down until it stops, and then release. Make sure the latch catches below the bottom tabs. Repeat with the blue latch.
Make sure both latches are locked into position. Close the door.
Press Enter on the front panel to begin alignment. After a page prints, alignment is complete. Discard or recycle this page.
Make sure there are five icons in the HP Director window. If not, see the reference guide.
www.hp.com/support Copyright Hewlett-Packard Company 2003 Printed in USA, Mexico, Germany, and Singapore.
Insert the two bottom tabs of the cover into the slots on the device. Tilt the cover down and press firmly. Make sure the tabs lock into place and the cover is even with the device.
*Q3066-90192* *Q3066-90192*

Q3066-90192

Macintosh OS 9, OS X

Connect the USB cable

Connect the power cord
See your box for exact contents and system requirements. Windows users: see other side.
If you have an iMac, your USB port is on the side. Do not connect the HP PSC to a USB port on a keyboard or non-powered USB hub. See the reference guide for more details.
Macintosh setup poster hp psc 2170 series all-in-one
Remove the bright pink tape from the print cartridge. Do not touch the gold-colored contacts or retape the cartridges.
Pull the end of the gray latch toward you, press down until it stops, and then release. Make sure the latch catches below the bottom tabs. Repeat with blue latch.

Install the software

Double-click the HP All-InOne Installer icon on your desktop. hp_all-in-one_installer
Turn your Macintosh on and wait for your Macintosh to finish starting up. Insert the HP PSC software CD.
Follow the onscreen instructions. You may have to restart your Macintosh during setup. Be sure to complete the setup assistant.

Check the reference guide for other ways to get started with your HP PSC. The reference guide also provides instructions for changing the viewing angle on the display.