Display

14.1 WXGA color TFT LCD, 1280 x 800 resolution; 16:10 viewing ratio, supporting simultaneous multi-window viewing on dual displays via Acer GridVista 16.7 million colors Intel 915GM/PM (TravelMate 3210)/Intel 910GML (TravelMate 2400) integrated 3D graphics, featuring Intel Graphics Media Accelerator 900 and up to 128 MB of VRAM, supporting Microsoft DirectX 9.0 and dual independent display ATI MOBILITYTM RADEONTM X700 with 64 MB or higher of dedicated VRAM, supporting ATI POWERPLAYTM 5.0, PCI ExpressTM, Microsoft DirectX 9.0 and DualView (TravelMate 3210 only) MPEG-2/DVD hardware-assisted capability S-video/TV-out (NTSC/PAL) support (TravelMate 3210 only)

Storage subsystem

40/60/80 GB ATA/100 hard disk drive Optical drive options: DVD-Super Multi double layer (TravelMate 3210/TravelMate 3220)
DVD-Dual double layer (TravelMate 2400) DVD/CD-RW combo 5-in-1 card reader (MS/MS PRO/MMC/SD/xD-Picture Card

Input devices

Acer FineTouchTM keyboard 84/85-key keyboard Touchpad with 4-way integrated scroll button Four easy-launch buttons Two front-access LED-buttons: WLAN and Bluetooth
Audio system with two built-in speakers MS-Sound compatible

Communication

Modem: 56K ITU V.90/V.92 modem with PTT approval; wake-on ring ready LAN: 10/100/ (TravelMate 2400) or gigabit Ethernet (TravelMate 3210/TravelMate 3220); wake-on ring ready WLAN: integrated 802.11b/g Wi-Fi CERTIFIEDTM solution (TravelMate 2400), or Intel PRO/ Wireless 2200BG network connection (dual-band 802.11b/g) Wi-Fi CERTIFIEDTM solution (TravelMate 3210/TravelMate 3220) Acer SignalUp wireless technology support WPAN: integrated Bluetooth
Human-centric design and ergonomics
Rugged, yet extremely portable design Stylish appearance Full-size keyboard with four programmable launch keys Ergonomically-centered touchpad pointing device Acer FineTouch keyboard with a 5-degree curve Internet 4-way scroll button

I/O Ports

Three USB 2.0 ports 5-in-1 card reader (MS/MS-PRO/MMC/SD/XD) PC Card slot (one Type II) IEEE 1394 port (TravelMate 3210/TravelMate 3220 only) Fast infrared (FIR) port (TravelMate 3210/TravelMate 3220 only) External display (VGA) port S-video/TV-out (NTSC/PAL) port (TravelMate 3210/TravelMate 3220 only) Headphones/speaker/line-out port Microphone/line-in jack Ethernet (RJ-45) port Modem (RJ-11) port
DC-in jack for AC adaptor Acer ezDock (TravelMate 3220 only)

System Block Diagram

Access context menu Scroll
Click once Click and hold to move up/down/left/right.
NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the response. Tapping too hard will not increase the touchpads responsiveness.

Using the Keyboard

The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys.
Lock Keys and embedded mumeric keypad
The keyboard has three lock keys which you can toggle on and off.
Lock Key Caps Lock Num lock <Fn>+<F11>
Description When Caps Lock is on, all alphabetic characters typed are in uppercase. When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators +, -, *, and /). Use this mode when you need to do a lot of numeric data entry. A better solution would be to connect an external keypad. When Scroll Lock is on, the screen moves one line up or down when you press the up or down arrow keys respectively. Scroll Lock does not work with some applications.
Scroll lock <Fn>+<F12>
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys.
Desired Access Number keys on embedded keypad Cursor-control keys on embedded keypad Main keyboard keys
Num Lock On Type numbers in a normal manner. Hold <Shift> while using cursor-control keys. Hold <Fn> while typing letters on embedded keypad.

Num Lock Off

Hold <Fn> while using cursor-control keys. Type the letters in a normal manner.

Windows Keys

The keyboard has two keys that perform Windows-specific functions.

Key Windows key

Description Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of function: + <Tab> Activates next taskbar button. + <E> Opens the My Computer window + <F1> Opens Help and Support. + <F> Opens the Find: All Files dialog box. + <R> Opens the Run dialog box. + <M> Minimizes all windows. <Shift>+ action. + <M> Undoes the minimize all windows

Audio Interface

Item Audio Controller Audio onboard or optional Mono or Stereo Resolution Compatibility Mixed sound source Voice channel Sampling rate Internal microphone Internal speaker / Quantity ALC250 Built-in Stereo 18 bit stereo digital to analog converter 18 bit stereo analog to digital converter AC97 Line-in, CD 8/16-bit, mono/stereo 44,1 KHz (48K byte for AC97 interface) Yes Yes/2 Specification

Video Interface

Item Chipset Package Interface Supports ZV (Zoomed Video) port Specification ATI Mobility RADEON X700 (for discrete models) MBGA 708 pin PCIE x16 Yes

Video Memory

Item Chipset Memory size Interface Specification ATI Mobility RADEON X700 (for discrete models) 64MB/128MB DDR

USB Port

Item Chipset USB Compliancy Level OHCI Number of USB port Location Serial port function control
Specification built-in Mobile Intel 82801FB (ICH6-M) 2.0 USB 1.1 and USB 2.0 Host controller 3 two on the left side; one on the rear side Enable/Disable by BIOS Setup

IEEE 1394 Port

Item Chipset Number of IEEE 1394 port Location Connector type TSB34AB21A 1 Left side IEEE 1394 Specification

PCMCIA Port

Item PCMCIA controller Supports card type Number of slots Access location Supports ZV (Zoomed Video) port Supports 32 bit CardBus ENE CB712 Type-II One type-II Left panel No ZV support Yes Specification

System Board Major Chips

Item Core logic
Controller Intel 915GM/PM (for TravelMate 3210/TravelMate 3220)/Intel 910GML (for TravelMate 2400)+Intel ICH6-M (Mobile Intel 82801FB)
VGA LAN IEEE 1394 USB 2.0 Super I/O controller Bluetooth Wireless 802.11 b+g PCMCIA Audio 5-in-1 card reader
ATI Mobility RADEON X700 (for discrete models) BroadCom BCM4401(10/100M for TravelMate 2400); BCM5788M(1G for TravelMate 3210/TravelMate 3220) TSB34AB21A built-in Intel ICH6-M (Mobile Intel 82801FB) SMsC LPC 47N217 built-in Intel ICH6-M (Mobile Intel 82801FB) built-in Intel ICH6-M (Mobile Intel 82801FB) ENE CB712 ALC250 ENE CB712

Enter new password. Password will NOT be displayed
Set Supervisor/User Password
If password on boot is required, the password must be set otherwise it cannot be enabled. The formats of the password are as follows: Length Characters 10 characters Alphanumeric keys only. The shift status i.e. Ctrl, Shift, Alt and Capital are ignored.
Parameter Set User Password
Description Press Enter to set the user password. When set, this password protects the BIOS Setup Utility from unauthorized access. Press Enter to set the administrator password. When set, this password protects the BIOS Setup Utility from unauthorized access. Allows the user to specify whether or not a password is required to access hard disk drive.

Option

Set Supervisor Password

Lock HardDisk Drive

Disabled or Enabled
NOTE: When you are prompted to enter a password, you have three tries before the system halts. Dont forget your password. If you forget your password, you may have to return your notebook computer to your dealer to reset it.
This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay.
May 20, 2005 5:40:09 Boot Boot Device ` Exit
----- Boot Device Hard Drive
CD-ROM/DVD Drive Floppy Device Network Boot
Press <Tab> key to select a control. <OK> button or <Enter> key accept entries. <Cancel> button or <ESC> key reject entries. Use spacebar and number keys to change value <Alt> key activates accelerators.
The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.
Nov 26, 2005 5:40:09 Boot Exit Exit Saving Changes
--------------Exit Saving Changes-----------------Press <OK> to save the current
Exit Discarding Changes Load Setup Defaults Discard Changes
Setup parameters to CMOS RAM. The system will reboot!!!
The table below describes the parameters in this screen.
Parameter Exit Saving Changes Exit Discarding Changes Load Setup Default Discard Changes
Description Exit System Setup and save your changes to CMOS. Exit utility without saving setup data to CMOS. Load default values for all SETUP item. Load previous values from CMOS for all SETUP items.

BIOS Flash Utility

The BIOS flash memory update is required for the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash. NOTE: Please use the AC adaptor power supply when you run the Phlash utility. If the battery pack does not contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not completely loaded. Fellow the steps below to run the Phlash. 1. 2. 3. Prepare a bootable diskette. Copy the Phlash utilities to the bootable diskette. Then boot the system from the bootable diskette. The Phlash utility has auto-execution function.

Removing the Battery Pack
1. 2. Unlock the battery lock. Slide the battery latch then remove the battery.
Removing the Wireless LAN Card/the HDD Module/the Memory/the CPU/ the ODD Module and the LCD Module
Removing the Wireless LAN Card and the HDD Module
1. 2. Remove the two screws fastening the PCI door. Detach the PCI door.
Disconnect the wireless antennae. Pop out the wireless LAN card then remove it.

5. 6. 7.

Remove the two screws fastening the HDD cover. Remove HDD cover carefully. Pull the HDD module backwards to disconnect the HDD module then remove it from the main unit.
Removing the Memory and the CPU
1. 2. 3. Remove the two screws fastening DIMM cover. Then detach the DIMM cover. Pop out the memory then remove it from the DIMM socket.
Remove the two screws fastening the thermal door. Detach the thermal door from the main unit.

6. 7. 8.

Remove the four screws holding the thermal module. (Follow the order indicated by the numbers: 4, 3, 2 then1. Please reverse the order when you assemble the system). Disconnect the fan cablle as shown. Take out the thermal module from the main unit carefully.
Use a flat headed screwdriver to release the CPU lock.
10. Then remove the CPU from the CPU socket carefully.
Removing the ODD Module and the LCD module
1. 2. Remove the screws fastening the ODD module as shown. Use a flat headed screwdriver to push the ODD module outwards then remove it.
Open the LCD module as shown and detach the middle cover carefully. Remove the two screws fastening the keyboard.
Turn over the keyboard as shown. Disconnect the keyboard cable then remove the keyboard.

7. 8. 9.

Tear off the mylard festening the wireless antenna set. Pull out the wireless antenna from the main unit carefully. Disconnect the LCD cable from the main board.
10. Remove two screws holding the LCD module. 11. Remove another two screws fastening the LCD module on the botton. 12. Then detach the LCD module from the main unit carefully.
Disassembling the Main Unit
Separate the Main Unit Into the Upper and the Lower Case Assembly
1. 2. 3. To separate the upper and the lower case assembly, remove six screws as shown. Turn over the main unit, remove 9 screws on the other side. Separate the main unit into the upper case assembly and the lower case assembly.
Disassembling the Upper Case Assembly
1. 2. 3. Disconnect the touchpad FFC from the main board. Disconnect the bluetooth cable. Detach the bluetooth module from the upper case.

4. 5. 6.

Disconnect the bluetooth cable from the bluetooth card. Disconnect the touchpad to touchpad board FFC. Remove the three screws fastening the touchpad board.
Detach the touchpad board. Remove the four-way button from the upper case. Remove the two screws fastening the touchpad support to the upper case.

10. Detach the touchpad support from the upper case carefully. 11. Detach the touchpad from the upper case. 12. Disconnect the FFC from the touchpad.
Disassembling the Lower Case Assembly
1. 2. Remove four screws fastening the main board to the lower case. Turn over the lower case assembly, then remove one screw on the other side as shown.

3. 4. 5.

Disconnect the speaker cable. Detach the main board assembly from the lower case carefully. Remove the three screws fastening the VGA board.
Disconnect the VGA board assembly from the main board. Remove the three screws fastening the VGA themal to the VGA board.Detach the main board assembly from the lower case carefully. (Follow the order indicated by the numbers: 3, 2 then1. Please reverse the order when you assemble the system). 53
Detach the VGA thermal from the VGA board.
Disconnect the modem cable from the main board.
10. Remove the two screws fastening the modem board as shwon. 11. Disconnect the modem board from the main board.
12. Disconnect the modem cable from the modem board. 13. Remove the two screws holding the speaker set to the lower case. 14. Take out the speaker set from the lower case. This completes the main unit disassembly.
Disassembling the LCD Module
1. 2. 3. Remove the four screw caps as shown. Remove the four screws holding the LCD bezel. Then detach the LCD bezel from the LCD module.
Remove the screw fastening the LCD inverter. Disconnect the LCD cable and disconnect the inverter cable, then remove the inverter. Remove the two screws fastening the LCD assembly to the LCD panel.
Take out the LCD assembly from the LCD panel. Remove the four screws fastening the LCD left bracket then remove it. Remove the four screws fastening the LCD right bracket.
10. Then remove the LCD right bracket. 11. Tear off the mylar and disconnect the LCD cable from the LCD then remove the cable.
Disassembling the External Modules
Disassembling the HDD Module
1. 2. 3. Remove the two screws holding the HDD bracket on one side. Remove another two screws holding the HDD bracket on the other side. Then take the hard disc drive out of the HDD bracket.
Disassembling the ODD Module
1. 2. Remove the two screws fastening the ODD bracket. Remove the ODD bracket from the optical disc drive module.

Chapter 4

Troubleshooting
Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test this model. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. 2. 3. 4. Duplicate symptom and obtain the failing symptoms in as much detail as possible. Distinguish symptom. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. Disassemble and assemble the unit without any power sources. If any problem occurs, you can perform visual inspection before you fellow this chapters instructions. You can check the following: power cords are properly connected and secured; there are no obvious shorts or opens; there are no obviously burned or heated components; all components appear normal. 5. Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified) Power failure. (The power indicator does not go on or stay on.) POST does not complete. No beep or error codes are indicated.
Go To Power System Check on page 59. Insyde MobilePro BIOS POST Beep Code and POST Messages on page 61 Insyde MobilePro BIOS POST Codes on page 63 Undetermined Problems on page 73
POST detects an error and displayed messages on screen.
Insyde MobilePro BIOS POST Beep Code and POST Messages on page 61 Insyde MobilePro BIOS POST Codes on page 63
Other symptoms (i.e. LCD display problems or others).
Insyde MobilePro BIOS POST Beep Code and POST Messages on page 61 Insyde MobilePro BIOS POST Codes on page 63 Index of Symptom-to-FRU Error Message on page 67
Symptoms cannot be re-created (intermittent problems).
Use the customer-reported symptoms and go to Insyde MobilePro BIOS POST Beep Code and POST Messages on page 61 Insyde MobilePro BIOS POST Codes on page 63 Intermittent Problems on page 71 Undetermined Problems on page 72

System Check Procedures

External Diskette Drive Check
If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board. If the error still remains: 1. 2. 3. Reconnect the external diskette drive/DVD-ROM module. Replace the external diskette drive/CD-ROM module. Replace the main board.
External CD-ROM Drive Check
Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail. Do the following to select the test device: 1. 2. 3. 1. 2. 3. Boot from the diagnostics diskette and start the diagnostics program. See if CD-ROM Test is passed when the program runs to CD-ROM Test. Follow the instructions in the message window. Reconnect the external diskette drive/CD-ROM module. Replace the external diskette drive/CD-ROM module. Replace the main board.

From Hardware:

To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer. If the battery status indicator does not light up, remove the battery pack and let it return to room temperature. Re-install the battery pack. If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light up, replace the DC/DC charger board.

Touchpad check

If the touchpad doesnt work, do the following actions one at a time to correct the problem. Do not replace a non-defective FRU: 1. 2. 3. 4. 5. 6. 7. After rebooting, run Tracking Pad PS2 Mode Driver. For example, run Syn touch driver. Run utility with the PS/2 mouse function and check if the mouse is working. If the the PS/2 mouse does not work, then check if the main board to switch board FPC is connected O.K. If the main board to switch board FPC is connected well, then check if the FCC on touch pad PCB connects properly. If the FFC on touch pad PCB connects properly, then check if LS851 JP1 Pin6=5V are pulese. If yes, then replace switch board. If no, then go to next step. Replace touch pad PCB. If the touch pad still does not work, then replace FPC on Track Pad PCB.
After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware problem. No service actions are necessary if the pointer movement stops in a short period of time.
Insyde MobilePro BIOS POST Beep Code and POST Messages
The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU. This index can also help you determine the next possible FRU to be replaced when servicing a computer. If the symptom is not listed, see Undetermined Problems on page 74. The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function. NOTE: Most of the error messages occur during POST. Some of them display information about a hardware device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the way it has been configured. NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter Setup and install Setup defaults or correct the error.
Beep Code short, short, short; short, short, long short, short, short; short, long, short short, short, short; short, long, long short, short, short; long, short, short short, short, short; long, short, long short, short, short; long, long short short, short, short; long, long, long short, short, long; short, short, short short, short, long; short, short, long N/A N/A N/A N/A N/A

Message FAULTY DMA PAGE REGISTERS FAULTY REFRESH CIRCUIT ROM CHECKSUM INCORRECT CMOS RAM TEST FAILED DMA CONTROLLER FAULTY INTERRUPT CONTROLLER FAILED N/A N/A N/A KEYBOARD CONTROLLER FAILURE KEYBOARD FAILURE CMOS FAILURE - RUN SCU CMOS CHECKSUM INVALID - RUN SCU RAM ERROR AT LOCATION xxxxxx: WROTE: xxxx READ: xxxx PARITY ERROR AT UNKNOWN LOCATION PARITY ERROR AT LOCATION XXXXXX
Description DMA page registers do not function properly. RAM refresh circuit does not function properly. BIOS ROM checksum failed. CMOS RAM test failed. DMA controller does not work properly. The interrupt controller does not work properly. Keyboard controller failed to respond with the self-test command. No video device found. No RAM installed. Keyboard controller failed during system inquiry about connected devices. The keyboard fails to respond or no keyboard is connected. CMOS data error, probably due to battery power loss. CMOS checksum error. The RAM failed during memory test at the indicated location. Parity error during memory test at unknown location. Parity error during memory test at the indicated location.

N/A N/A

Beep Code N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
Message NO INTERRUPTS FROM TIMER 0 UNEXPECTED AMOUNT OF MEMORY - RUN SCU TIME/DATA CORRUPT - RUN SCU MACHINE IS LOCKED - TURN KEY BOOT SECTOR 0 HAS CHANGED Suspend-to-Disk partition MISSING! Hard Disk ERROR! Suspend-to-Disk partition signature NOT FOUND! Suspend-to-Disk partition size TOO SMALL! MEMORY SIZE HAS CHANGED -REBOOTING
Description Timer 0 of the clock timer controller does not generate system interrupts correctly. The system memory size does not match with the CMOS record. The time/date information in CMOS is invalid. The keyboard operation is locked. The boot sector of the hard disk has been changed, probably because of a virus attack. No Suspend-to-Disk partition found. Access to the Suspend-to-Disk partition failed. No Suspend-to-Disk partition signature found. The capacity of the Suspend-to-Disk partition is not enough. The memory size has changed after previous Suspend-to-Disk operation.

CLOCK NOT TICKING CORRECTLY The system clock does not working correctly.
Insyde MobilePro BIOS POST Codes
POST Code Boot Loader--BLOAD.ASM 0A 0F CC 19 1A 1B 1C 1D 1E 1F 22 DIAG_SYSTEM_INIT DIAG_A20_DISABLE DIAG_INIT_CHIPSET DIAG_TEST_RAM DIAG_MOVE_BB_LOADER DIAG_EXECUTE_IN_DRAM DIAG_USER_FLASH_CHECK DIAG_SHADOW_BIOS DIAG_CHECKSUM_BIOS DIAG_NORMAL_BOOT DIAG_CRISIS_BOOT DIAG_FATAL_ERROR DIAG_CRISIS_BEGIN DIAG_RESUME_RAM_ERROR DEBUG_MISC_RESET DEBUG_CS_FAST_A20_RESET DEBUG_POST_SIGNAL_POR DEBUG_CS_CHIP_INIT DEBUG_OEM_ISA_VGA_SEARCH DEBUG_HWIO_SETUP_CTC1 DEBUG_OEM_SET_CMOS_REGS DEBUG_CS_MEMORY_SIZE DEBUG_POST_TEST_RAM DEBUG_GEN_TEST_ROMS DEBUG_HWIO_RESET_INTS DEBUG_VIDEO_VIDEO_INIT DEBUG_VIDEO_EQUIP_INIT DEBUG_VIDEO_COLOR_INIT DEBUG_VIDEO_BW_INIT DEBUG_HWIO_TEST_DMA_PAG DEBUG_KEYB_SELFTEST_CTLR DEBUG_KEYB_RESET_KEYBOARD DEBUG_POST_CHECK_CMOS_RA M Boot started, check motherboard power is stable. Disable A20 through A20 Initialize Chipset Test the basic 640k RAM Move boot load segment into the RAM program execution from DRAM Test print port for check crisis option is enable or disable Decompress the system BIOS, and Shadow System BIOS to RAM Checksum System BIOS ROM Jump to the reset point Proceed with Crisis Boot, first initial super I/O and boot device Fatal Error, like the RAM error or ROM error Start process the Crisis recovery procedure Resume SMRAM not Found Disable internal cache ram, and reset cpu Turn off FASTA20 for post, and check have keyboard Initial PIC enable INT and Signal Power On Reset Initialize the Chipset and hook PCI BIOS Search For ISA Bus VGA Adapter, from address c000 to e000 Initialize Counter and Timer chip User register config through CMOS Size Memory, and detect memory timing, setup memory controllor Initialize and test the first 64k memory checksum the system ROM Reset PIC's status Initialize Video Adapter(s),and check vga rom and vga ram Initialize Video (6845 Regs),set display mode Initialize Color Adapter, and setup display reg. Initialize Monochrome Adapter, and setup display reg. Send out some value, to test 8237A Page Registers Send self test command (AAH) to test Keyboard controller. If o.k. return (55h) Test Keyboard Controller and initialize keyboard controller. Send test petten to Check CMOS Ram Macro Name Description
POST DIAG -- BIOSPINE.ASM
POST Code 29 2A 2B 2C 2D 2E 2F 32 33

Macro Name

Description
DEBUG_POST_TEST_BATT_CMOS_ Test Battery Fail & check CMOS X-SUM SUM DEBUG_HWIO_TEST_DMA_CTLRS DEBUG_HWIO_INIT_8237 DEBUG_POST_INIT_VECS DEBUG_RAM_QUICK_SIZE DEBUG_RAM_PROT_ENTRY_1 DEBUG_RAM_SIZE_DONE DEBUG_RAM_PROT_EXIT DEBUG_CS_SHADOW_SETUP DEBUG_VIDEO_EQUIP_INIT_INIT DEBUG_VIDEO_BW_SEARCH DEBUG_VIDEO_COLOR_SEARCH DEBUG_VIDEO_SIGNON DEBUG_OEM_CONFIG_KBD_CTL DEBUG_KEYB_PRESENT_TEST DEBUG_KEYB_TEST_IRQ1 DEBUG_KEYB_TEST_CMD Use DMA to copy data for Test the DMA controllers Initialize 8237A Controller Install and Initialize interrupt Vectors Enter memory protect mode, use change RAM bank to do RAM Quick Sizing Memory protected mode entered safely Test the basic 640k ram , RAM test completed Protected mode exit successful Shadow system and video BIOS to RAM, if CMOS requests shadow Going To Initialize 6845 CRT controllor Search For Monochrome Adapter Search For Color Adapter Signon messages displayed For special initialize of keyboard controller Test the keyboard controllor , If Keyboard Present Clear keyboard buffer and send keyboard command to test Keyboard Interrupt Send keyboard command to turn off keyboard LED and Test some Keyboard Command Byte TEST memory procedure, for test, blank and count all RAM Eneter the memory protected mode for test all expand memory Test and blank all memory complete Switch the memory from Protected mode to real mode Disable A20 status for memory test finish Setup Cache Controller Check and test the timer 0 interrupt function is Working test for RTC ticking Install and initialize the hardware vectors Clear keyboard buffer for search and Init the Mouse Send keyboard command to Update keyboard NUMLOCK status special init of COMM and LPT ports Configure the COMM and LPT ports According cmos data to initialize the floppies Scan and initialize the hard disk, and display the result n crt Search option rom from c800 to e000 and to Initialize option ROMs

3A 3B 3C 3D 3E 3F 42 43

DEBUG_RAM_FULL_TEST DEBUG_RAM_PROT_ENTRY_2 DEBUG_RAM_TEST_DONE DEBUG_RAM_PROT_EXIT_2 DEBUG_KEYB_OUTPUT_PORT DEBUG_CS_CACHE_SETUP DEBUG_HWIO_TEST_PERIODIC DEBUG_GEN_CHECK_RTC DEBUG_GEN_INIT_HARD_VECS DEBUG_MOUSE_INIT DEBUG_KEYB_SET_LEDS_1 DEBUG_OEM_DEVICE_CONFIG DEBUG_CS_CONFIG_PORTS DEBUG_FLOP_INIT DEBUG_WINI_INIT DEBUG_HWIO_ROM_INIT
POST Code 52 PCI BIOS -- PCICORE.ASM D0 D1 D2 D3 D4 D5 D6 D7 D8 D9 DA DB DC DD DE DF E0 E1 E2 E3 E4 E5
Macro Name DEBUG_OEM_INIT_POWER_MAN DEBUG_KEYB_SET_LEDS_2 DEBUG_HWIO_FIND_80X87 DEBUG_OEM_LAST_MINUTE_INIT DEBUG_MISC_LAUNCH_INT19 DEBUG_BEGIN_BOOT_CODE DEBUG_ACPI_INIT DEBUG_PM_CPU_INIT DEBUG_USB_HC_INIT
Description Check special device initial power management function Clear keyboard buffer and Update NUMLOCK status Test For Coprocessor Installed, and enable coprocessor interrupt Run OEM functions before boot, and enable L1,L2 cache Post code will finish, ready to run int19 and load OS Into Int19, to boot from floppy or other boot device Initialize the ACPI function Power manager initial & GEYSERVILLE CPU initialize Clear USB status register and Initiallize the USB Hub controller. check PCI 1.x VGA card rom mapping and rom signature enable PCI device use ram area, record in PCI register Enable PCI device ROM copy to RAM, record in PCI register update PCI device segment range attribute registers Configure PCI device memory registers Configure PCI device I/O registers Configure PCI device IRQ assignments turn on PCI device PCI 2.x video card rom mapping OEM PCI device defined, and initial OEM rom disable add-in rom card decode PCI device config finish enable PCI video device use ram area, record in PCI register Enable PCI video device ROM copy to RAM, record in PCI register update PCI video device segment range attribute registers configure PCI video device memory registers configure PCI video device I/O registers configure PCI video device IRQ assignments turn on PCI video device PCI 2.x video rom mapping OEM PCI video device defined, and initial OEM rom disable PCI video device add-in rom card decode

Indicator-Related Symptoms
Symptom / Error Indicator incorrectly remains off or on, but system runs correctly HDD/CD-ROM active indicators cannot work Main board HDD/CD-ROM drive Device driver Main board Action in Sequence

Power-Related Symptoms

Symptom / Error Power shuts down during operation Action in Sequence Power source (battery pack and power adapter). See Power System Check on page 59. Battery pack AC adapter See if the thermal module is overheat (Heat sink or fan). Main board The system cannot power-on. Power source (battery pack and power adapter). See Power System Check on page 59. Battery pack Power adapter CPU Main board The system cannot power-off. In Windows XP operating system, hold and press the power switch for more than 4 seconds. If the system can power off, then the main board is OK. Verify OS in the HDD. Main board
Symptom / Error Battery cant be charged or discharged Battery pack Main board System hang during POST ODD/HDD/FDD/RAM module Main board Action in Sequence See Check the Battery Pack on page 60.

PCMCIA-Related Symptoms

Symptom / Error System cannot detect the PC Card (PCMCIA) PCMCIA slot pin is damaged. PC Card cannot be inserted or ejected PCMCIA slot assembly Main board PCMCIA slot assembly Check if the PCMCIA slot is blocked Main board Action in Sequence

Memory-Related Symptoms

Symptom / Error Memory count (size) appears different from actual size. Action in Sequence Enter BIOS Setup Utility to execute Load Default Settings then reboot system. RAM module Main board Check BIOS revision System can power on, but you hear two long beeps: B--, B-- and the LCD is blank. Reinsert DIMM DIMM Main board

Speaker-Related Symptoms

Symptom / Error In Windows, multimedia programs, no sound comes from the computer. OS volume control Audio driver Speaker Main board Internal speakers make noise or emit no sound. Microphone cannot work Speaker Main board Audio driver Volume control in Windows XP Main board Action in Sequence
Power Management-Related Symptoms
Symptom / Error The system will not enter hibernation mode Hard disk drive Main board The system doesnt enter standby mode after closing the lid of the portable computer. Driver of Power Option Properties Lid close switch in upper case Main board Action in Sequence Power option in Windows XP
Symptom / Error The system doesn't resume from hibernation/ standby mode. Action in Sequence Connect AC adapter then check if the system resumes from Standby/Hibernation mode. Check if the battery is low. Hard disk drive Main board The system doesn't resume from standby mode after opening the lid of the portable computer. Battery fuel gauge in Windows doesnt go higher than 90%. LCD cover switch Main board Refresh battery (continue use battery until power off, then charge battery). Battery pack Main board System hangs intermittently. Reconnect hard disk/CD-ROM drives. Main board

Taking care of your computer
Your computer will serve you well if you take care of it.
Do not expose the computer to direct sunlight. Do not place it near sources of heat, such as a radiator. Do not expose the computer to temperatures below 0 C (32 F) or above 50 C (122 F). Do not subject the computer to magnetic fields. Do not expose the computer to rain or moisture. Do not spill water or any liquid on the computer. Do not subject the computer to heavy shock or vibration. Do not expose the computer to dust or dirt. Never place objects on top of the computer. Do not slam the computer display when you close it. Never place the computer on uneven surfaces.
Taking care of your AC adaptor
Here are some ways to take care of your AC adaptor:
Do not connect the adaptor to any other device. Do not step on the power cord or place heavy objects on top of it. Carefully route the power cord and any cables away from foot traffic. When unplugging the power cord, do not pull on the cord itself but pull on the plug.
The total ampere ratings of the equipment plugged in should not exceed the ampere rating of the cord if you are using an extension cord. Also, the total current rating of all equipment plugged into a single wall outlet should not exceed the fuse rating.
Taking care of your battery pack
Here are some ways to take care of your battery pack:
Use only batteries of the same kind as replacements. Turn the power off before removing or replacing batteries. Do not tamper with batteries. Keep them away from children. Dispose of used batteries according to local regulations. Recycle if possible.

Cleaning and servicing

When cleaning the computer, follow these steps: 3 Turn off the computer and remove the battery pack. Disconnect the AC adaptor. Use a soft, moist cloth. Do not use liquid or aerosol cleaners. the computer has been dropped or the body has been damaged; the computer does not operate normally
If either of the following occurs:
please refer to "Frequently asked questions" on page 22.

Caution

Changes or modifications not expressly approved by the manufacturer could void the user's authority, which is granted by the Federal Communications Commission, to operate this computer.

Operation conditions

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. Users are requested to follow the RF safety instructions for wireless option devices that are included in the user's manual of each RF option device. An improper installation or unauthorized use may cause harmful interference to radio communications. Also, any tampering of the internal antenna will void the FCC certification and your warranty. To prevent radio interference to the licensed service, this device is intended to be operated indoors, and installation outdoors is subject to licensing. For more information about our products, services, and support information, please visit our website: http://global.acer.com.

Center button (3)

Select Drag
Access context menu Scroll

Click once.

Click and hold to move up/down/ left/right.
Note: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger movement; hence, the lighter the touch, the better the response. Tapping harder will not increase the touchpad's responsiveness.

Using the keyboard

The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and 12 function keys.
Lock keys and embedded numeric keypad
The keyboard has three lock keys which you can toggle on and off.
Lock key Caps Lock Num Lock <Fn> + <F11>
Description When Caps Lock is on, all alphabetic characters typed are in uppercase. When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators +, -, *, and /). Use this mode when you need to do a lot of numeric data entry. A better solution would be to connect an external keypad. When Scroll Lock is on, the screen moves one line up or down when you press the up or down arrow keys respectively. Scroll Lock does not work with some applications.
Scroll Lock <Fn> + <F12>
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys. Desired access Number keys on embedded keypad Num Lock on Type numbers in a normal manner. Hold <Fn> while using cursor-control keys. Num Lock off
Cursor-control keys on Hold <Shift> while using embedded keypad cursor-control keys. Main keyboard keys
Hold <Fn> while typing Type the letters in a letters on embedded keypad. normal manner.

Windows keys

The keyboard has two keys that perform Windows-specific functions. Key Windows key Description Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions: < < < < < < > + <Tab> Activates the next Taskbar button. > + <E> > + <F1> > + <F> > + <R> > + <M> Opens the My Computer window. Opens Help and Support. Opens the Find: All Files dialog box. Opens the Run dialog box. Minimizes all windows. > + <M>

<Shift> + <

Undoes the minimize all windows action. Application This key has the same effect as clicking the right mouse key button; it opens the application's context menu.

Hotkeys

The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness, volume output and the BIOS utility. To activate hotkeys, press and hold the <Fn> key before pressing the other key in the hotkey combination.
Hotkey <Fn> + <F1> <Fn> + <F2>
Function Hotkey help Acer eSettings
Description Displays help on hotkeys. Launches Acer eSettings in Acer eManager. See "Acer eManager" on page 19.

<Fn> + <F3>

Launches Acer ePowerManagement in Acer ePowerMana- Acer eManager. See "Acer eManager" on page 19. gement Sleep Display toggle Screen blank Touchpad toggle Speaker toggle Volume up Puts the computer in Sleep mode. Switches display output between the display screen, external monitor (if connected) and both. Turns the display screen backlight off to save power. Press any key to return. Turns the internal touchpad on and off. Turns the speakers on and off. Increases the sound volume.
<Fn> + <F4> <Fn> + <F5>
<Fn> + <F6> <Fn> + <F7> <Fn> + <F8> <Fn> + <> <Fn> + <> <Fn> + <> <Fn> + <>
Volume down Decreases the sound volume. Brightness up Increases the screen brightness. Brightness down Decreases the screen brightness.

Special keys

You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your keyboard. To type:

The Euro symbol

Open a text editor or word processor. Either directly press the <Euro> key at the bottom-right of the keyboard, or hold <Alt Gr> and then press the <5> key at the upper-center of the keyboard.
Note: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/typography/faq/faq12.htm for more information.

The US dollar sign

Open a text editor or word processor. Either directly press the <Dollar> key at the bottom-right of the keyboard, or hold <Shift> and then press the <4> key at the upper-center of the keyboard.
Note: This function varies according to the language settings.
Ejecting the optical (CD or DVD) drive tray
To eject the optical drive tray when the computer is turned on, press the drive eject button.
When the power is off, you can eject the drive tray by using the emergency eject hole.
Using a computer security lock
A security keylock notch, located on the left hand side of the computer, lets you connect a Kensington-compatible computer security lock.
Wrap the computer security lock cable around an immovable object such as a table or handle of a locked drawer. Insert the lock into the notch and turn the key to secure the lock. Some keyless models are also available.

Note: Please ensure that the resolution setting of your second monitor is set to the manufacturer's recommended value.

Launch Manager

Launch Manager allows you to set the four easy-launch buttons located above the keyboard. "Easy-launch buttons" on page 10 for the location of the easylaunch buttons. You can access the Launch Manager by clicking on Start, All Programs, and then Launch Manager to start the application.
The following is a list of possible situations that may arise during the use of your computer. Easy solutions are provided for each one.
I pressed the power button and opened the display, but the computer does not start or boot-up.
Look at the power indicator:
If it is not lit, no power is being supplied to the computer. Check the following:
If you are using on the battery, it may be low and unable to power the computer. Connect the AC adaptor to recharge the battery pack. Make sure that the AC adaptor is properly plugged into the computer and to the power outlet. Is a non-bootable (non-system) disk in the external USB floppy drive? Remove or replace it with a system disk and press <Ctrl> + <Alt> + <Del> to restart the system.
If it is lit, check the following:
Nothing appears on the screen.
The computer's power management system automatically blanks the screen to save power. Press any key to turn the display back on. If pressing a key does not turn the display back on, three things might be the cause:
The brightness level might be too low. Press <Fn> + <> (increase) to adjust the brightness level. The display device might be set to an external monitor. Press the display toggle hotkey <Fn> + <F5> to toggle the display back to the computer. If the Sleep indicator is lit, the computer is in Sleep mode. Press and release the power button to resume.
Image is not full-screen.
Each computer display has a different native resolution depending on the screen. If you set the resolution lower than this native resoution, the screen expands to fill the computer display. Right-click on your Windows desktop and select Properties to bring up the "Display Properties" dialog box. Then click on the Settings tab to make sure that the resolution is set to the appropriate resolution. Resolutions lower than the specified resolution are not full-screen on the computer or on an external monitor.

No audio is heard from the computer.

Check the following:

The volume may be muted. In Windows, look at the volume control (speaker) icon on the taskbar. If it is crossed-out, click on the icon and deselect the Mute option. The volume level may be too low. In Windows, look at the volume control icon on the taskbar. You can also use the volume control buttons to adjust the volume. See "Hotkeys" on page 14 for more detail. If headphones, earphones or external speakers are connected to the lineout port on the computer, the internal speakers automatically turn off.
I want to eject the optical drive tray without turning on the power. I cannot eject the optical drive tray.
There is a mechanical eject hole on the optical drive. Simply insert the tip of a pen or paperclip and push to eject the tray.
The keyboard does not respond.
Try attaching an external keyboard to a USB 2.0 port on the computer. If it works, contact your dealer or an authorized service center as the internal keyboard cable may be loose.
The infrared port does not work (on selected models)
Make sure that the infrared ports of the two devices are facing each other (+/- 15 degrees) a maximum of 1 meter apart. Make sure there is a clear path between the two infrared ports. Nothing should be blocking the ports. Make sure you have the appropriate software running on both devices (for file transfers) or you have the appropriate drivers (for printing to an infrared printer). During the POST, press <F2> to access the BIOS utility and verify that the infrared port is enabled. Make sure both devices are IrDA-compliant.
The printer does not work.
Make sure that the printer is connected to a power outlet and that it is turned on.
Make sure that the printer cable is connected securely to the computer's parallel port or a USB port and the corresponding port on the printer.
I want to set up my location to use the internal modem.
To properly use your communication software (e.g. HyperTerminal), you need to set up your location: 3 Click on Start, Settings, Control Panel. Double-click on Modems. Click on Dialing Properties and begin setting up your location.
Refer to the Windows manual.
Note: Please note, on first booting your notebook, that you can skip the Internet Connection setup, as it is not necessary to complete the installation of your Operating System. After the Operating System is set up, you can proceed with the Internet Connection setup.
I want to restore my computer to its original settings without recovery CDs.
Note: If your system is the multilingual version, the operating system and language you choose when you first turn on the system will be the only option for future recovery operations. This recovery process helps you restore the C: drive with the original software content that is installed when you purchase your notebook. Follow the steps below to rebuild your C: drive. (Your C: drive will be reformatted and all data will be erased.) It is important to back up all data files before using this option. Before performing a restore operation, please check the BIOS settings. 3 Check to see if Acer disk-to-disk recovery is enabled or not. Make sure the D2D Recovery setting in Main is Enabled. Exit the BIOS setup utility and save changes. The system will reboot.

Note: To activate the BIOS setup utility, press <F2> during POST.
25 To start the recovery process: 3 Restart the system. While the Acer logo is showing, press <Alt> + <F10> at the same time to enter the recovery process. Refer to the on-screen instructions to perform system recovery.
Important: This feature occupies 2 to 3 GB in a hidden partition on your hard drive.

Requesting service

International Travelers Warranty (ITW)
Your computer is backed by an International Travelers Warranty (ITW) that gives you security and peace of mind when traveling. Our worldwide network of service centers are there to give you a helping hand. An ITW passport comes with your computer. This passport contains all you need to know about the ITW program. A list of available, authorized service centers is in this handy booklet. Read this passport thoroughly. Always have your ITW passport on hand, especially when you travel, to receive the benefits from our support centers. Place your proof-of-purchase in the flap located inside the front cover of the ITW passport. If the country you are traveling in does not have an Acer-authorized ITW service site, you can still get in contact with our offices worldwide. Please consult http://global.acer.com.

Before you call

Please have the following information available when you call Acer for online service, and please be at your computer when you call. With your support, we can reduce the amount of time a call takes and help solve your problems efficiently. If there are error messages or beeps reported by your computer, write them down as they appear on the screen (or the number and sequence in the case of beeps).
26 You are required to provide the following information: Name: _____________________________________________ Address: ___________________________________________ Telephone number: _________________________________ Machine and model type: ____________________________ Serial number: ______________________________________ Date of purchase: ___________________________________
This section gives you tips and hints to consider when moving around or traveling with your computer.
Disconnecting from the desktop
Follow these steps to disconnect your computer from external accessories: 7 Save any open files. Remove any media, floppy disks or compact disks from the drive(s). Shut down the computer. Close the display cover. Disconnect the cord from the AC adaptor. Disconnect the keyboard, pointing device, printer, external monitor and other external devices. Disconnect the Kensington lock if you are using one to secure the computer.

Universal Serial Bus (USB)
The USB 2.0 port is a high-speed serial bus which allows you to connect USB peripherals without taking up precious system resources.

IEEE 1394 port

The computer's IEEE 1394 port allows you to connect to an IEEE 1394compatible device like a video camera or digital camera. See your video or digital camera's documentation for details.

PC Card slot

The Type II PC Card slot of the computer accepts PC Cards that enhance the usability and expandability of the computer. These cards should have a PC Card logo on them. PC Cards (formerly PCMCIA) are add-on cards for portable computers, giving you expansion possibilities long afforded by desktop PCs. Popular PC Cards include flash, fax/data modem, wireless LAN and SCSI cards. CardBus improves on the 16-bit PC card technology by expanding the bandwidth to 32 bits.
Note: Refer to your card's manual for details on how to install and use the card, and its functions.

Inserting a PC Card

Insert the card into the slot and make the proper connections (e.g., network cable), if necessary. See your card manual for details.

Ejecting a PC Card

Before ejecting a PC Card: 3 Exit the application using the card. Left-click on the PC Card icon on the taskbar and stop the card operation. Press the slot eject button to pop out the eject button; then press it again to eject the card.

Installing memory

Follow these steps to install memory: 3 Turn off the computer, unplug the AC adaptor (if connected) and remove the battery pack. Then turn the computer over to access its base. Remove the screws from the memory cover; then lift up and remove the memory cover. (a) Insert the memory module diagonally into the slot, then (b) gently press it down until it clicks into place.
Replace the memory cover and secure it with the screw. Reinstall the battery pack, and reconnect the AC adaptor. Turn on the computer.
The computer automatically detects and reconfigures the total memory size. Please consult a qualified technician or contact your local Acer dealer.
The BIOS utility is a hardware configuration program built into your computer's BIOS. Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run it. To activate the BIOS utility, press <F2> during the POST; while the notebook PC logo is being displayed.

Boot sequence

To set the boot sequence in the BIOS utility, activate the BIOS utility, then select Boot from the categories listed at the top of the screen.
Enable disk-to-disk recovery
To enable disk-to-disk recovery (hard disk recovery), activate the BIOS utility, then select Main from the categories listed at the top of the screen. Find D2D Recovery at the bottom of the screen and use the <F5> and <F6> keys to set this value to Enabled.

Password

To set a password on boot, activate the BIOS utility, then select Security from the categories listed at the top of the screen. Find Password on boot: and use the <F5> and <F6> keys to enable this feature.

Playing DVD movies

When the DVD drive module is installed in the optical drive bay, you can play DVD movies on your computer. 1 Eject the DVD tray and insert a DVD movie disk; then close the DVD tray.
Important! When you launch the DVD player for the first time, the program asks you to enter the region code. DVD disks are divided into 6 regions. Once your DVD drive is set to a region code, it will play DVD disks of that region only. You can set the region code a maximum of five times (including the first time), after which the last region code set will remain permanent. Recovering your hard disk does not reset the number of times the region code has been set. Refer to the table below for DVD movie region code information. 2 The DVD movie will automatically play after a few seconds. Country or region USA, Canada Europe, Middle East, South Africa, Japan Southeast Asia, Taiwan, South Korea Latin America, Australia, New Zealand Former USSR, parts of Africa, India People's Republic of China

Region code 5 6

Note: To change the region code, insert a DVD movie of a different region into the DVD drive. Please refer to the online help for more information.
This computer has a built-in power management unit that monitors system activity. System activity refers to any activity involving one or more of the following devices: keyboard, mouse, floppy drive, hard disk, peripherals connected to the serial and parallel ports, and video memory. If no activity is detected for a period of time (called an inactivity timeout), the computer stops some or all of these devices in order to conserve energy. This computer employs a power management scheme that supports the advanced configuration and power interface (ACPI), which allows for maximum power conservation and maximum performance at the same time. Windows handles all power-saving chores for your computer.
Acer eRecovery is a tool to quickly backup and restore the system. You can create and save a backup of the current system configuration to hard drive, CD or DVD. Acer eRecovery consists of the following functions: 5 Create backup Restore from backup Create factory default image CD Re-install bundled software without CD Change Acer eRecovery password

Select the desired driver/application and follow the instructions on screen to re-install.
At first launch, Acer eRecovery prepares all the needed software and may take few seconds to bring up the software content window.

Change password

Acer eRecovery and Acer disk-to-disk recovery are protected by a password that can be changed by the user. Follow the steps below to change the password in Acer eRecovery. Boot to Windows XP. Press <Alt> + <F10> to open the Acer eRecovery utility. Enter the password to proceed. The default password is six zeros. In the Acer eRecovery window, select Recovery settings and click Next. In the Recovery settings window, select Password: Change Acer eRecovery password and click Next. Follow the instructions on screen to complete the process.
Note: If the system crashes, and will not boot to Windows, you can run Acer disk-to-disk recovery to restore the factory default image under DOS mode.
This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.

Troubleshooting tips

This notebook computer incorporates an advanced design that delivers onscreen error message reports to help you solve problems. If the system reports an error message or an error symptom occurs, see "Error messages" below. If the problem cannot be resolved, contact your dealer. See "Requesting service" on page 25.

Error messages

If you receive an error message, note the message and take the corrective action. The following table lists the error messages in alphabetical order together with the recommended course of action. Error messages CMOS battery bad CMOS checksum error Disk boot failure Equipment configuration error Hard disk 0 error Hard disk 0 extended type error I/O parity error Keyboard error or no keyboard connected Keyboard interface error Memory size mismatch Corrective action Contact your dealer or an authorized service center. Contact your dealer or an authorized service center. Insert a system (bootable) disk into the floppy drive (A:), then press <Enter> to reboot. Press <F2> (during POST) to enter the BIOS utility, then press Exit in the BIOS utility to reboot. Contact your dealer or an authorized service center. Contact your dealer or an authorized service center. Contact your dealer or an authorized service center. Contact your dealer or an authorized service center. Contact your dealer or an authorized service center. Press <F2> (during POST) to enter the BIOS utility, then press Exit in the BIOS utility to reboot.

51 e f 12 If the product has been dropped or the case has been damaged. If the product exhibits a distinct change in performance, indicating a need for service.
The notebook PC series uses lithium batteries. Replace the battery with the same type as the product's battery we recommend in the product specification list. Use of another battery may present a risk of fire or explosion. Warning! Batteries may explode if not handled properly. Do not disassemble or dispose of them in fire. Keep them away from children and dispose of used batteries promptly. To avoid hazard of unexpected electrical shock, use the AC adaptor only when the wall socket is properly grounded. Use only the proper type of power supply cord set (provided in your accessories box) for this unit. It should be a detachable type: UL listed/CSA certified, type SPT-2, rated 7 A 125 V minimum, VDE approved or its equivalent. Maximum length is 4.6 meters (15 feet). Always disconnect all telephone lines from the wall outlet before serving or disassembling this equipment. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.
Laser compliance statement
The CD or DVD drive used with this computer is a laser product. The CD or DVD drive's classification label (shown below) is located on the drive. CLASS 1 LASER PRODUCT CAUTION: INVISIBLE LASER RADIATION WHEN OPEN. AVOID EXPOSURE TO BEAM. APPAREIL A LASER DE CLASSE 1 PRODUIT LASERATTENTION: RADIATION DU FAISCEAU LASER INVISIBLE EN CAS DOUVERTURE. EVITTER TOUTE EXPOSITION AUX RAYONS. LUOKAN 1 LASERLAITE LASER KLASSE 1 VORSICHT: UNSICHTBARE LASERSTRAHLUNG, WENN ABDECKUNG GEFFNET NICHT DEM STRAHLL AUSSETZEN PRODUCTO LSER DE LA CLASE I ADVERTENCIA: RADIACIN LSER INVISIBLE AL SER ABIERTO. EVITE EXPONERSE A LOS RAYOS. ADVARSEL: LASERSTRLING VEDBNING SE IKKE IND I STRLEN. VARO! LAVATTAESSA OLET ALTTINA LASERSTEILYLLE. VARNING: LASERSTRLNING NR DENNA DEL R PPNAD L TUIJOTA STEESEENSTIRRA EJ IN I STRLEN VARNING: LASERSTRLNING NAR DENNA DEL R PPNADSTIRRA EJ IN I STRLEN

An improper installation or unauthorized use may cause harmful interference to radio communications. Also any tampering of the internal antenna will void the FCC certification and your warranty.
Canada - Low power license-exempt radio communication devices (RSS-210)
a Common information Operation is subject to the following two conditions: 1. This device may not cause interference, and 2. This device must accept any interference, including interference that may cause undesired operation of the device. Operation in 2.4 GHz band To prevent radio interference to the licensed service, this device is intended to be operated indoors and installation outdoors is subject to licensing. Operation in 5 GHz band
The device for the band 5150-5250 MHz is only for indoor usage to reduce potential for harmful interference to co-channel Mobile Satellite systems. High power radars are allocated as primary users (meaning they have priority) of 5250-5350 MHz and 5650-5850 MHz and these radars could cause interference and/or damage to LELAN (Licence-Exempt Local Area Network) devices.
Exposure of humans to RF fields (RSS-102)
The notebook PC series employs low gain integral antennas that do not emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada's website at www.hc-sc.gc.ca/rpb.
Federal Communications Comission Declaration of Conformity
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. The following local manufacturer/importer is responsible for this declaration: Product name: Model number: Machine type: SKU number: Notebook personal computer EFL50 TravelMate 2400 and TravelMate 3210 TravelMate 240xxx and TravelMate 321xxx ("x" = 0 - 9, a - z, or A - Z) Acer America Corporation 2641 Orchard Parkway San Jose, CA 95134 USA Mr. Young Kim 408-922-2909 408-922-2606

password 31 types 31 PC Card 36 ejecting 36 inserting 36 ports 33 printer troubleshooting problems 22 CD-ROM 23 display 22 keyboard 23 printer 23 startup 22 troubleshooting
modem notices 47 scroll lock 13 security keylock 17, 31 passwords 31 speakers hotkey 15 troubleshooting 23 status indicators 9 support information 25
touchpad 11 hotkey 15 using travel international flights local trips 29 troubleshooting 43 tips 43
universal serial bus 43 35
view front 3 left 3 rear 4 right 4 volume adjusting
questions setting location for modem use 24
safety CD or DVD 51 FCC notice 45 general instructions

50 Windows keys