BASIC FAX USE

Chapter 1 Setup
Initial Settings... 14 Custom Settings... 16 Storing Numbers for Easy Dialling... 18

Chapter 2

Sending a Fax
Scanning Adjustment... 19 Dialling a Number.... 20 Sending Operation.... 21

Chapter 3

Receiving a Fax
Receive Mode Settings... 23 Receiving a Fax... 25

Chapter 4 Chapter 5

Telephone (Voice) Operation
Making Voice Calls with an External Telephone.. 27

Printing Reports

Transmission Report and Journal Setting.. 29 Using the Reports Key... 30

ADVANCED FAX USE

Chapter 6 Chapter 7 Advanced Sending

Advanced Operations.. 31

Advanced Receiving
Operation from an External or Extension Telephone... 36

Chapter 8

Telephone Service
Telephone Service for Australia...38 Telephone Service for New Zealand..39 Telephone Service for Some Countries..41

Chapter 9

Polling
Polling Receive....42 Polling Transmit (Not Available for Colour Fax)..44

Chapter 10

Remote Fax Options (Not Available for Colour Fax)
Setting Fax Storage...45 Fax Forwarding....45 Remote Retrieval...46

COPIER

Chapter 11 Making Copies
Basic Copy Operations...49 Temporary Copy Setting...50 Changing Default Copy Settings..54 Legal Notice....55

PRINTER/SCANNER

Chapter 12 Using the MFC as a Printer
Features....56 Printer Driver...56 Choosing the Right Kind of Paper...56 Multi-purpose Sheet Feeder...56 Simultaneous Printing/Fax...57 Printer Operation Key..57 Checking the Print Quality...57

Chapter 13

Printer Driver Settings (For Windows Only)
Using the Brother MFC-3100C Printer Driver..58 Features in the Printer Driver (For Windows 95/98/98SE/Me/2000 Professional and Windows NT 4.0)..58 Paper Tab...58 Quality/Color Tab...61 Advanced Tab...65 Support....68 Features in the Printer Driver (For Windows XP)..69 Layout Tab....69 Paper/Quality Tab...70 Advanced Options...72

Chapter 14

Using the Windows-Based Brother MFL-Pro Control Centre (For Windows Only)
Brother MFL-Pro Control Centre.. 74 Using the Color Scan Key... 75 Brother Control Centre Features.. 77 Scan to File... 80 Scan to E-mail... 81 Scan to Word Processor... 83 User Defined Button... 84 Copy... 85 Send a Fax.... 85

Chapter 15

Using ScanSoft PaperPort for Brother/TextBridge (For Windows Only)

Using ScanSoft PaperPort and TextBridge. 87 Scanning a Document.. 90

Chapter 16

Setting Up and Using PC-FAX (For Windows Only)
Introduction.... 94 MFC Remote Setup... 95 PC-FAX Sending... 96

Chapter 17 Chapter 18

Using Automatic E-Mail Printing
For Windows 95, 98, 98SE, Me only.. 106
Using the Brother MFC with a New Power Macintosh G3, G4 or iMac/iBook
Set Up Your USB-Equipped Apple Macintosh G3, G4 or iMac or iBook with Mac OS 8.5/8.51/8.6/9.0/9.0.4/9.1. 107 Using Brother Printer Driver with Your Apple Macintosh. 107 Sending a Fax from Your Macintosh Application. 109 Using Brother TWAIN Scanner Driver with Your Apple Macintosh... 113

MAINTENANCE

Chapter 19 Troubleshooting and Maintenance
Error Messages... 120 Document Jams and Paper Jams.. 122 Difficulty with Operation... 126 How to Improve Print Quality.. 130 Packing and Shipping the Machine.. 133 Regular Maintenance... 136

IMPORTANT INFORMATION

Chapter 20 Important Safety Information
Important Information for Australia..139 Important Information for New Zealand..140 Important Information for Some Countries..143

APPENDIX

Chapter 21 Specifications
Fax Specifications...145 Printer Specifications...146 Compilation and Publication Notice..148 Trademarks...148 Paper...149 Entering Text...152 Glossary...153 Index...157
Steps to prepare and use the machine simply
Follow the steps below to prepare and use the machine simply. However, before you perform these steps, see Important Safety Information (page 139), and Advice for Preparation and Simple User Guide (page 2). If you need further information, refer to BASIC FAX USE or ADVANCED FAX USE.
Read the Quick Setup Guide Setting the Document
Follow the instructions on the Brother Quick Setup Guide to set up the machine. I Documents must be between 9 and 21.6 cm wide, and 12.7 and 35.6 cm long. This machine can only scan an image 20.8 cm wide, regardless of how wide the document is. I Make sure you insert documents face down, top edge first. I Adjust the paper guides to fit the width of your document.
Documents are Face Down in the Automatic Document Feeder Paper Guides
I The automatic document feeder (Automatic Document Feeder) can hold up to 20 pages, feeding each one individually through the machine. Use standard (75 gsm) paper when using the Automatic Document Feeder. I Fan the paper, and then stagger the pages in the Automatic Document Feeder as shown:

Connecting an External or Extension Telephone
You can connect a separate telephone to the machine, as shown below.

External Telephone

Extension Telephone
Whenever this external phone (or TAD) is in use, the screen displays TELEPHONE.

Control Panel Overview

1 Scan to
Lets you scan the next original into your computer and select the type of destination: word processing, graphics or E-mail application.

4 Reports

You can access the Reports menu so you can select a report to print: Help, QuickDial, Journal, Xmit Verify, and System Setup List.
Use this key to clean the ink print heads and replace an ink cartridge.
5 Liquid Crystal Display (LCD)
LCD displays messages to help you set and operate the machine.

3 Colour Copy Keys:

(For the Next Copy Only) Options You can change the setting of Copy. Quality Use this key to change the quality for Copy. Colour Copy Makes a full-colour copy. Mono Copy Makes a black-and-white copy.

6 Dial Pad

Dials phone and fax numbers, and can be used as a keyboard for entering information into the machine. # key lets you switch the dialling type during a telephone call from PULSE to TONE. (Not available in New Zealand)

7 Stop/Exit

Stops a fax, cancels an operation or exits from function mode.

8 Navigation Keys:

Menu/Set Lets you access the menu and programming mode and stores your settings in the machine. or Press to scroll forward or backward to set a menu selection. Also, you can use these keys to do an alphabetical search for the names of stored numbers.
Press to scroll through the menus and options. You can press these keys to adjust the ring volume.

9 Start Keys:

Colour Fax Start Starts sending a colour fax. Mono Fax Start Starts sending a black and white fax.

0 Fax Resolution

(For the Next Fax Only) Sets the resolution when you send a fax.
This key is used to have a telephone conversation having picked up the external handset in F/T pseudo-ringing etc.

B Search/Speed Dial

Lets you dial stored phone numbers by pressing # key and a two digit number. Also lets you look up numbers stored in the dialling memory.

C Redial/Pause

Redials the last number called. Also inserts a pause in autodial numbers.

2. FAX/TEL (F/T) (with an External Telephone)
3. TAD:ANSWER MACH. (with an External Answering Machine)

23 Chapter 3

To Select or Change Your Receive Mode
Press Menu/Set, 2, 1, 2. Press or to select FAX ONLY, FAX/TEL, TAD:ANSWER MACH., MANUAL mode, and press Menu/Set. Press Stop/Exit. The screen returns to the date and time display, along with your new receive mode setting.
FAX ONLY FAX/TEL TAD:ANSWER MACH. MANUAL BASIC FAX USE

FAX : FAX ONLY

09/06 15:25 FAX
F/T : FAX/TEL TAD : EXTERNAL ANSWERING DEVICE MAN : MANUAL

Current Receive Mode

Setting the Ring Delay
The Ring Delay setting determines the number of times the machine rings before it answers in FAX ONLY or FAX/TEL mode. (See Operation from an External or Extension Telephone, page 36)
Press Menu/Set, 2, 1, 1. Press or to select how many times the line rings before the machine answers (02-10 for Australia, 01-10 for New Zealand, 00 -10 for some countries.). Press Menu/Set when the screen displays your selection. Press Stop/Exit.
Setting the F/T (Fax/Tel) Ring Time (Fax/Tel Mode Only)
You need to determine how long the machine will notify you with its special F/T pseudo-ring when you have a voice call. This ringing happens after the initial ringing from the phone company. Only the fax machine rings, for 20, 30, 40 or 70 seconds (for 20, 30, 40 or 55 seconds: Only for New Zealand); no other phones on the same line ring the special F/T pseudo-ring. However, you can answer the call on any extension phone (in a separate wall socket) on the same line as the machine. (See Operation from an External or Extension Telephone, page 36)
Press Menu/Set, 2, 1, 3. Press or to select how long the machine will ring to alert you that you have a voice call, and then press Menu/Set.
3 Press Stop/Exit. Now, when a call comes in and the machine is set to Fax/Tel (F/T) Mode, all phones on this line will ring the number of times you selected in Ring Delay. You can let the machine pick up and detect if its a fax or voice call. If its a fax call, the machine prints the fax. If its a voice call, the machine signals you with an F/T pseudo-ring for the length of time you selected in F/T Ring Time.Lift the external telephones handset, and then press Tel to answer.

29 Chapter 5

Using the Reports Key

Six lists are available.

1.HELP 2.QUICK-DIAL 3.JOURNAL 4.XMIT VERIFY 5.SYSTEM SETUP
Lists basic operational steps and functions. Lists names and numbers stored in Speed Dial memory, in numerical order. Journal lists information about the last 200 incoming and outgoing faxes. TX means Transmit; RX means Receive. Prints a Transmission Verification Report for your last transmission. Lists settings for GENERAL SETUP, SETUP RECEIVE, SETUP SEND, REPORT SETTING, REMOTE FAX OPT and MISCELLANEOUS.

To Print a Report

Press Reports. Press or to select the report you want, and then press Menu/Set. OR Enter the number of the report you want to print. For example, press 1 to print the Help List.

Advanced Sending

Advanced Operations

Overseas Mode

Sometimes, when sending a fax to overseas numbers, problems may be experienced. This mode makes the machine work better for such calls. After you send a fax using this feature, the feature turns itself off.
Insert the document face down in the Automatic Document Feeder. Press Menu/Set, 2, 2, 7. Press or selection. to select ON (or OFF), and press Menu/Set when the screen displays your
Press 1 if you want to select additional settings. The display returns to the SETUP SEND menuORPress 2 if you are finished choosing settings and go to Step 5. Enter the fax number youre calling, and press Mono Fax Start.
Delayed Transmission (Timer) (Not Available for Colour Fax)
You can use this function to send a fax up to 24 hours later.
Insert the document face down in the Automatic Document Feeder. Press Menu/Set, 2, 2, 3. Enter the time you want the fax to be sent, in 24-hour format (for example, enter 19:45 for 7:45 PM), and press Menu/Set. Press 1 if you want to select additional settings. The display returns to the SETUP SEND menuORPress 2 if you are finished choosing settings and go to Step 5. The screen prompts you to enter the fax number. Enter the fax number, and press Mono Fax Start. The machine will wait until the time you have entered to send the fax.
Delayed Batch Transmission
Before sending the delayed faxes, your Brother machine will economize by sorting all the documents in memory by destination and scheduled time. If you set Batch Transmission to ON, all delayed faxes scheduled at the same time to the same fax number will be sent as one transmission.
Press Menu/Set, 2, 2, 4. Press or to select ON (or OFF) and press Menu/Set.

31 Chapter 6

Broadcasting (Not Available for Colour Fax)
Broadcasting is automatically sending the same fax message to multiple fax numbers. Using the Menu/Set key, you can include up to 40 Speed Dial locations, and up to 50 manually dialled numbers (maximum of 90 locations if you did not use up any locations for Groups, access codes or credit card numbers). However, available memory will vary with the types of jobs in memory and numbers of locations used for broadcasting. If you broadcast to more than the maximum locations available, you will not be able to setup transmissions using dual access and the timer. The easiest way to broadcast is to first combine frequently used Speed Dial numbers as a Group, which uses up a Speed Dial. (Remember, you can have up to six Groups, and Quick-Dial numbers can be included in more than one Group). Then by pressing Menu/Set between each location, you can include Speed Dial, Groups, and manual dialling (using the dial pad) in the same broadcast. Use the Search/Speed Dial to help you choose the numbers easily. After the broadcast is completed, a Broadcast Report will be printed automatically to let you know the results.

If the password you enter at Step 4 is incorrect, the screen would display WRONG PASSWORD. After 2 seconds the display will then return to normal (displaying the date & time). You must then start from Step 1 to set TX Lock.

Switching OFF TX Lock

PASSWORD:XXXX Enter a 4-digit password and press Menu/Set. The screen displays ACCEPTED, then after 2 seconds the display reverts to normal. TX Lock is now switched OFF.
When TX Lock is switched ON, press Menu/Set.
If the password you enter at Step 2 is incorrect, the screen would display WRONG PASSWORD. After 2 seconds the display will then return to displaying TX LOCK MODE (KEY LOCK MODE). You must then start from Step 1 to switch OFF TX Lock.
If you forget the TX Lock password, please contact your Brother dealer or Brother for assistance.

35 Chapter 6

Operation from an External or Extension Telephone
An external phone is a telephone that is plugged into the machine (either into the machines EXT socket or into the back of the connector that plugs into the telephone wall socket). An extension phone is another phone on the same phone number as the machine, but plugged into a different telephone wall socket. For example, the machine may be connected to a phone line in your study, and you may have another phone on the same line (and same phone number) in your kitchen. This feature enables you to answer the phone in the kitchen if it rings while you are making a coffee, knowing that you can transfer the call to the machine if the incoming call is a fax. If you answer a fax call on an external or extension phone, you can make the machine take over by using the Activation Code. When you press the Activation Code ( for New Zealand), the machine starts to receive a fax. If you set FAX DETECT to ON, you dont have to press ( for New Zealand), just hold the handset and wait for several seconds. (See Fax Detect (with an External or Extension Telephone), page 25) If the machine answers a voice call and F/T pseudo-rings for you to take over, use the Deactivation Code # (# for New Zealand) to take the call at an extension phone. The Deactivation Code is used only in Fax/Tel (F/T) Mode. (You have to set Remote Activation to ON in Menu/Set, 2, 1, 5 to use or # ( or # for New Zealand).) If you answer a call, and no one is on the line, assume youre receiving a fax. At an extension phone, press ( for New Zealand), wait for fax receiving tones (chirps), then hang up. At an external phone, press ( for New Zealand) and wait for the phone to be disconnected (the screen displays RECEIVING) before you hang up. (Your caller will have to press Start to send the fax.)

The Support Tab provides driver version information and setting information. In addition there are links to the Brother Solutions Centre and Driver Update Web sites. Click the Support tab to display the following screen:

Web Update

Web Update checks the Brother web site for updated drivers, and then it automatically downloads and updates the printer driver on your computer.

Brother Solutions Centre

The Brother Solutions Centre is a Web site offering information about your Brother product including FAQs, User Guides, Driver updates and Tips for using your machine.
Features in the Printer Driver (For Windows XP)
The Windows XP printer driver utilizes Microsofts uni-driver architecture. The following section describes the driver features and selections available for Windows XP. You can also install a Brother Native Driver as per the instructions of the Windows XP Quick Setup Guide. For descriptions on the Printer Driver features refer to the Features in the Printer Driver (For Windows 95/98/98SE/Me/2000 Professional and Windows NT 4.0 user) section.

Layout Tab

*1 Orientation
Select the Orientation, which is how your document will be positioned on the paper (Portrait or Landscape).

Portrait

Landscape

69 Chapter 13

*2 Pages Per Sheet
You can select 1, 2, 4, 6, 9 or 16 pages to be printed on one sheet of paper. The image of each page will be reduced as needed to fit on the paper.

4 in 1

Paper/Quality Tab

*1 Tray Selection

I Paper Source The machine feeds subsequent pages automatically even if you select either Automatically Select or Feeder. I Media To achieve the best print results, the media being printed on should be selected in the driver. The MFC changes the way it places dots, depending on the selected media type. Paper Type Plain Paper Inkjet Paper Glossy Paper (4 color) Glossy Paper (3 color) Transparencies Transparencies (mirror) Normal Fine Super Fine Super Fine Fine Fine Recommended Print Quality Selection

icon and click Show. Control Centre
When the Control Centre icon appears, left click on the Smart Click
button. A dialogue box with a check box labeled AutoLoad Pop-up will appear:
Uncheck the AutoLoad Pop-Up option.

Using the Color Scan Key

You can use the Scan to key on the control panel to scan originals into your word processing, graphics or E-mail applications. The advantage of using the Scan to key is that you avoid the mouse clicks required to scan from your PC.
If you have connected a Macintosh, the control panel keys will not work with your computer. Please See Using the Brother MFC with a New Power Macintosh G3, G4 or iMac/iBook, page 107.
Before you can use the Scan to key on the control panel, you must have connected the MFC to your Windows based PC and loaded the appropriate Brother Drivers for your version of Windows. When you are ready to use the Scan to key, make sure the Brother Control Centre application is running on your PC. (For details about how to configure the Brother Control Centre buttons to launch the application of your choice using the Scan to key, (See Brother Control Centre Features, page 78 to page 80)

75 Chapter 14

Scan to E-mail
You can scan either a black and white or a color original into your E-mail application as a file attachment. Although the Brother Control Centre can be configured to send only black and white or color file attachments at one time, you can easily change this setting. (For details see Scan to E-mail, page 82 to page 83)
Place the original face down in the Automatic Document Feeder. Press Scan to. Press or to select SCAN TO E-MAIL, and then press Menu/Set. The MFC will scan the original, create a file attachment, and launch your E-mail application, displaying the new message waiting to be addressed.

Scan to Image

You can scan a color picture into your graphics application for viewing and editing.
Place your original face down in the Automatic Document Feeder. Press Scan to. Press or to select SCAN TO IMAGE, and then press Menu/Set.

Scan to OCR

If your original is text, you can have it automatically converted by ScanSoft TextBridge to an editable text file and then displayed in your word processing application for further editing.
Place your original face down in the Automatic Document Feeder. Press Scan to. Press or to select SCAN TO OCR, and then press Menu/Set. The MFC will scan the original perform OCR in ScanSoft TextBridge, and then display the result in your word processing application for viewing and editing.
Brother Control Centre Features

Auto Configuration

Smudged Stain on the top centre of the printed page.
Printing Too Dark or Too Light
Printing Appears Dirty or Ink Make sure you are using the recommended paper. (See Paper, page Seems to Run 149) Dont handle the paper until the ink is dry. The recommended environment for the machine is between 20 C to 33 C. White Lines in Text or Graphics Clean the print heads. (See Print Quality Check, page 130)
Stains Appear on the Reverse Make sure the Printer Platen is not dirty with ink mist. (See Regular Side or at the Bottom of the Maintenance, page 136) Page Vertical Black Lines When Receiving The senders scanner may be dirty. Ask the sender to make a copy to see if the problem is with the sending machine. Try receiving from another fax machine. If the problem continues, call Brother or your dealer for service.
DIFFICULTY Received colour fax prints only in B & W.
SUGGESTIONS Replace the colour ink cartridges that are empty or nearly empty, and then ask the other party to send the colour fax again. (See Replacing the Ink Cartridges, page 137)
Left and right margins are cut Turn on Auto Reduction. (See Printing a Reduced Incoming off. Document (Auto Reduction), page 25) Horizontal lines appear in Text or Graphics. Phone Line or Connections Dialling does not work Check for a dial tone. Change TONE/PULSE setting. (See Setting the Dialling Mode (Tone/Pulse) (Not available in New Zealand), page 17) Check all line cord connections. Check power cord connection. Send a manual fax by lifting the external telephones handset, and dialling the number. Wait to hear fax receiving tones before pressing Mono Fax Start. Make sure the machine is not in MANUAL mode. Check for dial tone. If possible, call the machine to hear it answer. If there is still no answer, check the telephone line cord connection. If there is no ringing when you call the machine, call your Telephone Company to check the line. Lifting the external phones handsetORPress any dial pad key then Mono Fax Start. If you hear no dial tone, check telephone line cord connections at the machine and wall socket. Check that the external telephone is connected to the machine correctly. Test the wall socket with another single line telephone. If no dial tone on the wall outlet, call your Telephone Company. Try changing your resolution to FINE or S.FINE. Make a copy to verify the machines scanner operation. There is probably temporary noise or static on the line. Try sending the fax again. If you send a PC-FAX message and get Result:ERROR on the Transmission Verification Report, the machine may be out of memory. To gain extra memory, you can turn off Fax Storage (see Setting Fax Storage, page 45), print fax message in memory (see Printing a Fax from Memory, page 26) or cancel a delayed fax or polling job (see Checking and Cancelling a Scheduled Job in Memory, page 33). If the problem continues, call the Telephone Company to check your phone line. If the copy you made shows the same problem, your scanner is dirty. (See Cleaning the Scanner, page 136) Clean the print heads. (See Print Quality Check, page 130) If you clean the print heads five times and the print has not improved, call Brother or your dealer for service.

The machine Does Not Answer When Called
No dial tone on the external telephones handset
Sending Faxes Poor Transmitting Quality Transmission Verification Report says Result:ERROR again.
Vertical Black Lines When Sending

127 Chapter 19

DIFFICULTY Sending, Copying or Scanning Difficulties

SUGGESTIONS

Vertical Black or White Line Clean the flat white pressure bar and the glass strip under the bar When Sending, Copying or with isopropyl alcohol on a lint-free cloth. (See page 136) Scanning Handling Incoming Calls (with external telephone) Machine Hears Voice as CNG Tone If the machine is set to Fax Detect ON, it is more sensitive to sounds. The machine may mistakenly interpret certain voices or music on the line as a calling fax machine and respond with fax receiving tones. Deactivate the fax by pressing #51 (#91 for New Zealand) if you are at an extension phone or press Stop/Exit, if you are at the fax machine or external phone. Try avoiding this problem by turning Fax Detect to OFF. (See Fax Detect (with an External or Extension Telephone), page 25)
Transferring a fax call to the If you answered at an extension phone, press your Remote machine Activation Code (default setting is 51 ( 91 for New Zealand)). When the machine answers, hang up. Custom Features on a Single If you have Call Waiting, Caller ID, Call Waiting/Caller ID, Voice Line Mail, an answering machine, alarm system or any other custom feature on a single phone line with the machine, it may create a problem sending or receiving fax data. For example: If you are sending or receiving a fax message while a custom feature signal comes through on the line, the signal can temporarily interrupt or disrupt the fax data. Brothers ECM feature should help overcome this problem. This condition is related to the telephone system industry, and is common to all devices that send and receive information on a single, shared line with custom features. If avoiding a slight interruption is crucial to your business, a separate line with no custom features is recommended. Scanning Difficulties TWAIN Errors appear while Make sure the Brother TWAIN Driver is selected as the primary scanning. source. In PaperPort, click File Select Source, highlight the Brother TWAIN Driver and click Select. Software Difficulties MFC Connect Failure If the machine is not connected to your PC and you have loaded the Brother software, the PC will show MFC Connect Failure each time you restart Windows. You can ignore this message or you can turn it off by deselect the AutoLoad PopUp check box in the Brother Control Centre chapter. (See How to Turn Off AutoLoad, page 75) Check if the paper size setting in the application and in the printer driver are the same. Try setting the Display setting to 256 colours.

Cannot perform 2 in 1 printing. Cannot print when using Paint Brush.
DIFFICULTY Cannot print when using Adobe Illustrator. Thick line and thin line appear alternately. There are some dense lines. When using ATM fonts, some characters are missing or some are printed in the same place. Printing is slow. Colour enhance is not working correctly.
SUGGESTIONS Try to reduce the printing resolution. Turn OFF Bi-Directional Printing from the Quality/Colour tab in the printer driver. Turn ON Reverse Order from the Paper tab in the printer driver. If you are using Windows 95/98, select Printer Settings from the Start menu. Open Brother MFC-3100C properties. Click Spool Setting on the Details tab. Select RAW from Spool Data Format. In the Quality/Colour tab of the Print dialog box, select Auto in the Document section. If the image data is not full colour (such as 256 colour) in your application, Colour enhance does not function. Please use at least 24 bit colour data with the Colour enhance feature.
Unable to write to LPT1 or 1. Make sure the machine is on (plugged into the AC outlet) and LPT1 already in use Error that it is connected directly to the computer using the IEEEMessage appears. 1284 bi-directional parallel cable. The cable must not go through another peripheral device (such as a Zip Drive, MFC is Busy or MFC External CD-ROM Drive, or Switch box). Connect Failure Error 2. Make sure the machine is not displaying an error message on Message appears. the LCD Display. 3. Make sure no other device drivers, which also communicate through the parallel port, are running automatically when you boot up the computer (such as, drivers for Zip Drivers, External CD-ROM Drive, etc.) Suggested areas to check: (Load=, Run=command lines in the winanl file or the Startup Group). 4. Check with you computer manufacturer to confirm that the computers parallel port settings in the BIOS are set to support a bi-directional machine, i.e., Parallel Port Mode-ECP

129 Chapter 19

How to Improve Print Quality
To preserve good quality, the machine periodically cleans the print heads. Also, you can press Ink to start the cleaning when needed.

10 Do not allow anything to rest on the power cord. Do not place this product where people can 11 If an extension cord is used with this product, make sure that the total ampere ratings on the
products plugged into the extension cord do not exceed the extension cord ampere rating.
12 Do not place anything in front of the machine that will block received faxes. Do not place
13 Do not touch a document during printing. 14 Never push objects of any kind into this product through cabinet slots, since they may touch
dangerous voltage points or short out parts resulting in the risk of fire or electric shock. Never spill liquid of any kind on the product.
15 Do not attempt to service this product yourself, as opening or removing covers may expose you
to dangerous voltage points and/or other risks, and may void your warranty. Please refer all servicing to our Authorized Service Personnel. A list of Authorized Service Centres has been included for your convenience, or you may contact the Brother Dealer for Service.
16 This product does not have an ON/OFF switch. Therefore, it is very important that you have easy
access to the main plug and the main socket to which the plug is connected, if the main power to the MFC need to be disconnected quickly.

143 Chapter 20

17 Unplug this product from the wall outlet and refer servicing to Authorized Service Personnel
under the following conditions: N If the power cord is damaged or frayed. N If the product has been spilled by liquid. N If the product has been exposed to rain or water. N If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation. N If the product has been dropped or the cabinet has been damaged. N If the product exhibits a distinct change in performance, indicating a need for service.
18 To protect your product against power surges, we recommend the use of a power protection
device (Surge Protector).
For protection against the risk of electrical shock, always disconnect all cables from the wall outlet before servicing, modifying or installing the equipment. This equipment may not be used on coin service lines provided by the telephone company or connected to party lines. Brother cannot accept any financial or other responsibilities that may be the result of your use of this information, including direct, special or consequential damages. There are no warranties extended or granted by this document.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without prior notice. Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.

149 Chapter 21

Paper Specifications
When used as a printer, the machine can handle paper that has the following specifications: But please note that you can receive fax messages only on A4 cut sheet
Paper Capacity of Multi-Purpose Sheet Feeder
Paper Type Plain Paper (Cut Sheet) Ink Jet Paper Glossy Paper* Transparencies Envelopes* Post Card* Index Card* Paper Size A4, Letter, Executive Legal A4, Letter A4, Letter A4, Letter 101.6 152.4 (mm) 127 203.2 (mm) Sheet Feeder Capacity 100 Sheets of 75 gsm 100 Sheets of 75 gsm 20 Sheets 30 30
DL, COM-10, C5, Monarch 10
* If you want to load thick paper such as postcards, index cards, envelopes and glossy paper in the multi-purpose sheet feeder, you must first install the Card Stock Support in the feeder.
Paper Specifications for Multi-Purpose Sheet Feeder
Cut Sheet Paper Weight Plain Paper: 64 to 120 gsm Inkjet Paper: Up to 120 gsm Glossy Paper: Up to 150 gsm Postcard: Up to 170 gsm Index card: Up to 120 gsm Plain Paper: 0.08 to 0.15 mm Inkjet Paper: Up to 0.15 mm Glossy Paper: Up to 0.18 mm Envelopes: Up to 0.52 mm Postcard: Up to 0.23 mm Index card: Up to 0.15 mm Up to 10 mm Approximately 100 sheets of 75 gsm Approximately 50 sheets of 75 gsm (Transparencies and glossy paper must be picked up from the paper tray one page at a time.)

Thickness

Sheet Feeder Output Tray
Curled or damaged paper may cause paper jams and misfeeds. If the paper is curled, straighten it as much as possible by rolling it in the opposite direction to the curl.

Print Area

The Print Area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheets and envelopes.
Cut Sheet C A D A Envelopes C D

B unprintable area

Paper Size Fax

Cut Sheet

Mono Copy Colour Copy Printer Printer Printer

3.4 mm

Executive Envelopes

3 mm 10 mm

11 mm 20 mm

3.4 mm 3.4 mm

Printer depends on the Printer driver. The above figures are approximate and the print area may vary depends on the kind of paper you are using.
Do not use the following types of paper and envelopes: Damaged, curled, wrinkled, or irregularly shaped paper and envelopes Extremely shiny or highly textured paper and envelopes Envelopes with clasps Envelopes of baggy construction Envelopes not sharply creased Embossed envelopes Paper and envelopes already printed with a laser printer Envelopes preprinted on the inside Paper and envelopes that cannot be arranged uniformly when stacked

151 Chapter 21

Entering Text
When you are setting certain functions, such as the Station ID, you may need to enter text into the machine. Most keys on the dial pad have three or four letters printed above them. The keys for 0, #, and dont have printed letters because they are used for special characters. By pressing the appropriate number on the dial pad the correct number of times, you can access the character you want. Press Key one time A D G J M P T W two times B E H K N Q U X three times C F I L O R V Y four times 6 S 8 Z five times A D G J M 7 T 9

MFC-3100C

Quick Setup Guide

URL: http://solutions.brother.com on your machine or see your Owners Manual.

version C

THANK YOU!
CONGRATULATIONS ON PURCHASING THE ULTIMATE BROTHER MACHINE. WE ARE SURE YOU WILL BE THRILLED WITH THE CONVENIENT WAY YOUR NEW MACHINE PERFORMS SO MANY TASKS WITH DAZZLING RESULTS! Follow these simple instructions in numerical order. For more details, press Reports,
If you cannot solve a problem: Refer to Frequently Asked Questions (FAQs) on Brother World Wide Web; Call Brother Customer Service at; USA: 1-800-284-4329 (9 AM - 5 PM EST) 1-800-284-3238 (TTY service for the hearing impaired) In Canada: 1-877-BROTHER (8 AM - 8 PM EST) 1-514-685-6464 (in Montreal)

Packing List

Ink Cartridges Filter Core for USB Cable Filter Core for Bi-directional IEEE 1284 Telephone Line Cord Cable Tie Paper Wire Extension Document Support

Card Stock Support

Remove the Protective Yellow Bar
Top Cover Control Panel Cover
A. Open the control panel cover by pulling it toward you (1), and then lift the top cover toward the back (2).
Document Wire Extension Paper Tray Owners Manual CD-ROM Test Sheet (For USA Only) Quick Setup Guide
Software License Agreement Accessory Order Form
B. Pull the protective yellow bar out of the machine. Do not throw away the protective yellow bar. You will need it for future transportation.
Keep the packing materials for possible future transport. If you do not pack the machine properly, it may void your warranty.
C. Close the top cover, and then close the control panel cover.

Protective Yellow Bar

Install phone Line and Power Cord
If you are sharing one phone line with an external telephone, connect it as shown below.
If you are sharing one phone line with an external telephone answering device, connect it now to the external jack.

Power Cord

Telephone Line Cord
Do NOT connect the Parallel or USB cable.
Must select EXT.TEL/TAD mode. (See Step 9.)
Note: Please select TAD on your machine if you have an external answering machine. (For more details, see page 2-11 to 2-13 in Owners Manual that is included on the CD-ROM.)
Attach Trays and Extensions
Plastic Paper Tray Paper Wire Extension Extension

Load Paper

A. Fan the paper well. Gently insert the paper. Make sure the print side is toward you and the paper level is stacked below the paper guide line.

Paper Guide Line

Document Wire Extension
B. Press and slide the guide to fit the paper width.

Document Support

Paper Width Guide
Please attach the trays to prevent jams and to maintain print quality.

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Install the Ink Cartridges
The bottom of the white shipping cover is wet with ink that will cause stains, so wipe it clean before you place it down. Do not throw away the white shipping cover. You will need it for future transportation. C. Remove the protective blue tape over the colored ink cartridge covers. D. Push the four colored ink cartridge covers one at a time so they pop up. Then remove the white shipping cover by pulling it toward you and then lifting it up and out.
A. Check that the power is turned on (by plugging in the power cord). The LCD shows:

CHECK CARTRIDGE

B. Open the control panel cover by pulling it toward you (1), then lift the top cover toward the back (2). After a few seconds, the print head will move left to its replacement position.

Top Cover

Control Panel Cover
Colored Ink Cartridge Covers

White Shipping Cover

WARNING If ink gets in your eyes, irrigate them with water immediately and if irritation occurs, consult a doctor. We recommend that you install the ink cartridges from left to right in this order: Black, Cyan, Yellow, Magenta. E. Open the Black ink cartridge bag and take out the ink cartridge. F. Carefully remove the sealing tape from the bottom of the ink cartridge. Be sure to peel the tape in the direction away from you. Important To prevent spiling ink and staining your hands and clothing, peel the sealing tape gently and slowly. Do not touch the ink opening on the cartridge or the removed tape.
G. Each color has its own correct position. Match the colors of the covers, First, gently insert the Black ink cartridge, and then press the cover down until it clicks.
H. Repeat Steps E-G to install each color ink cartridge.
Peel in the direction away from you! Don't touch this part Opening
I. After installing all ink cartridges, close the top cover and control panel cover until they click into place. Your MFC will enter a head cleaning cycle for approximately four minutes. Make sure the paper is loaded in the multi-purpose sheet feeder. The LCD shows CLEANING. After the cleaning cycle is finished, the LCD shows PRESS FAX START. J. Press Black Fax Start and go to Step 8 Check Color Block Quality and Alignment.
Check Color Block Quality and Alignment
STEP A: Color Block Quality Check

The LCD shows:

The MFC starts printing the PRINT QUALITY CHECK SHEET (only during initial ink cartridge installation). Check the sheet to see if the quality and alignment are OK by following STEPs A and B.

STEP B: Alignment Check

IS STEP A OK? 1.YES 2.NO
Check the quality of the four color blocks printed on the sheet. (BLACK/CYAN/YELLOW/MAGENTA). If the quality is OK for all colors, press OR If white horizontal lines appear in some color blocks below, press

IS STEP B OK? 1.YES 2.NO

Check the 600DPI and 1200DPI test print to see if No.5 most closely matches the OK sample ( 0 ). If No.5 is the best match, enter

(YES) to go to STEP B

(YES)OR

(NO). Poor

Do NOT select
The LCD asks you if the print quality is OK for each color.

(NO) to select it.

600 DPI

1200 DPI

BLACK OK? 1.YES 2.NO
Press 2 (NO) for any color with a problem. The LCD shows:
If another test print number is a better match for either 600DPI or 1200DPI, enter
For 600DPI, enter the number of the test print that most closely matches the 0 sample (1-8).
START CLEANING? 1.YES 2.NO

600 DPI SELECT BEST#

For 1200DPI, enter the number of the test print that most closely matches the 0 sample (1-8).
(YES), then MFC starts cleaning the colors. Black Fax Start. The
After cleaning is finished, press
MFC starts printing PRINT QUALITY CHECK SHEET again and goes back to the first step of STEP A.

1200 DPI SELECT BEST#

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MFC-3100C Control Panel Navigation Keys
You can print a list of basic operational steps by pressing Reports, 1.
* Access the Menu * Go to next menu level * Accept an option
* Scroll through the current menu level
* Back to previous menu level
* Forward to next menu level

* Exit the Menu

Select a Receive Mode

Set Date and Time

11 Set Station ID
You should store your name and fax number to be printed on all fax pages you send. A. Press Menu/Set,
Choose the mode that best suits your needs by pressing Receive Mode repeatedly until the LCD shows the setting you want to use.
Your MFC displays the date and time, and prints it on every fax you send. A. Press Menu/Set,

FAX ONLY

The MFC automatically answers every call as a fax.

3.DATE/TIME YEAR:XX

B. Enter the last two digits of the year and press Menu/Set.

4.STATION ID FAX:

B. Enter your fax number, then press Menu/Set.

EXT.TEL/TAD

An external TAD (telephone answering device) answers every call and stores voice messages in memory; fax messages are printed. An external telephone operates as if in MANUAL mode.

MONTH:XX

C. Enter two digits for the month and press Menu/Set.
C. Enter your name using the dial pad and the chart below, then press Menu/Set. Use the right arrow to create spaces. D. Press Stop/Exit. For more details, see pages 4-2 to 4-3 in Owners Manual or 5-2 to 5-3 in Owners Manual that is included on the CD-ROM.

DAY:XX

D. Enter two digits for the day and press Menu/Set.

MANUAL

You control the phone line and must answer every call yourself. For more details, see page 5-1 in Owners Manual or page 6-1 in Owners Manual that is included on the CDROM.

A D G J M P T W

B E H K N Q U X
three times four times five times
C F I L O R V Y 6 S 8 Z A D G J M 7 T 9

TIME:XX:XX

E. Enter the time in 24-hour format and press Menu/Set. F. Press Stop/Exit. Note: If you cant step forward, press Stop/Exit and repeat from step A.

Note: If you cant step forward, press Stop/Exit and repeat from step A.
USA, complete the 12 For thefax it to BrotherSheetWarranty Registration and Test.and at: 1-877-268-9575
For Improving Print Quality
If horizontal streaks appear like this, clean the print head. (See Cleaning the Print Head in Owners Manual or visit us at http://solutions.brother.com)
If characters and lines are stacked like this, check alignment. (See Print Quality Check in Owners Manual or visit us at http://solutions.brother.com)
A. Fill out the Test Sheet. B. Place the sheet face down in the ADF. C. Enter the fax number: 1-877-268-9575. D. Press Black Fax Start.

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Setting Up the MFC and PC to Work Together

Before You Begin

You must set up the hardware and install the driver before you can use your MFC as a printer and scanner with your applications. Please see the README.WRI file in the root directory of the CD-ROM for last-minute important installation and troubleshooting information. Please purchase the appropriate interface cable you intend to use (Parallel or USB). If you have any problem for installation, visit us at: http://solutions.brother.com
Use only a shielded parallel interface cable that is IEEE 1284-compliant and/or a USB cable that is no longer than 6 feet long (1.8 meters).
Follow the instructions in this guide for your operating system and interface.
For Windows 95/98/98SE/Me/2000 Users
MAKE SURE THAT YOU FOLLOWED THE SET-UP INSTRUCTIONS ON PAGE 1 TO 3 BEFORE CONTINUING

Step 1. Step 2. Step 3.

Unplug the MFC from the AC outlet and disconnect your MFC from your computer if you already connected an interface cable. Turn on your computer.
For Windows 2000 Professional, you must be logged on as the Administrator.
Insert the CD-ROM into the CD-ROM drive. If the model name screen appears, click on your model name. The CD-ROM main menu will appear. (If this window does not appear, use Windows Explorer to run the setup.exe program from the root directory of the Brother CD-ROM.)

Click Install Software.

Click Multi-Function Link Pro Suite in Main Application. *1

Click Install.

The InstallShield Wizard Setup window will appear briefly, followed by the PaperPort Setup window. Click Yes.
When the PaperPort Setup window displays your Name and Company, either change or accept them, and then click Next.
When the Choose Destination Location window displays the path where the PaperPort files will be installed, either change or accept, and then click Next.
When Register Today screen appears, click Next. This is registration for Paper Port. Follow the instructions.
When the Brother MFL Pro Suite Installation window appears, click Next to begin installing the MultiFunction Link Pro Suite. *2

For Parallel

For USB
When the Setup Type window appears, select Standard, and then click Next. The application files will be copied to your computer.
10. The Connect Cable window will appear.
*1 Multi-Function Link Pro Suite includes Printer Driver, Scanner Driver, *2 If an error message appears during the installation *3 Even if you select NO, later you will be able to ScanSoft PaperPort, ScanSoftText Bridge, PC-FAX software, Remote process, or you have previously installed MFL Pro launch the Brother Control Center to use the Setup and True Type fonts. PaperPort is a document management Suite, you will first have to uninstall it. From the Scan to key. See AutoLoad the Brother Control application for viewing scanned documents. ScanSoft TextBridge, which Center , Chapter 14 in the On-Line Start menu, select Programs, Brother, Brother is integrated into PaperPort, is an OCR application that converts an image Documentation (Owners Manual) on the CDMFL Pro Suite, Uninstall, and then follow the into text and inserts it into your default word processor. ROM. instructions on the screen.

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Please see NEXT PAGE

For USB interface cable users

Step 6.

Step 5.

Step 4.

For Parallel interface cable users

A. B. C.

Connect the Filter Core and Cable Tie to the parallel interface cable. Connect the parallel interface cable to the parallel interface port of the MFC and secure the wire clips. Connect the interface cable to the printer port of the computer and secure it with the two screws. For the location of your computers parallel printer port, see the Users Guide for your computer.
Click Yes to have the Control Center loaded each time Windows is star ted. The Control Center will appear as an icon in the task tray. If you click No the Scan keys on the MFC will be disabled. *3

In the Connect Cable window, click Next.
If the test page is printed correctly, click Yes. If you click No, follow the prompts on the screen to correct the problem.
In the Add Printer Wizard window, select BRUSB: USB Printer Port, and then click Next.
( For Windows 95/98/98SE/Me Users )
The installation of the Brother driver will automatically start. Follow the instructions on the screen.
Connect the Filter Core and Cable Tie to the USB cable, and then connect the MFC to your PC with the USB cable. (It will take a few seconds for the installation screen to appear.)
Turn on the MFC by plugging in the power cord.
Follow the instructions on the screen.
The installation of the Brother driver will automatically start.
Connect the MFC to your PC with Parallel Cable.
( For Windows 98/98SE/Me Users )
The Brother PC fax, Printer and Scanner drivers have been installed and the installation is now complete.
Select Yes to restar t your computer, and then click Finish.
Accept the default Printer name by selecting Yes, and then click Next.
When the above screen appears, click Finish and wait as the PC restarts Windows and continues the installation.

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Select Yes (recommended), and then click Finish. A test page will be printed so you can check the print quality.
Click Yes to have the Control Center loaded each time Windows is star ted. The Control Center will appear as an icon in the task tray. If you click No the Scan to key on the MFC will be disabled. *3
When the Digital Signature Not Found dialog boxes appear, click Yes to install the driver.
( For Windows 2000 Professional User )
( For Windows 2000 Users )
The Brother PC fax, Printer and Scanner drivers have been installed and the installation is now complete. The Brother PC fax, Printer and Scanner drivers have been installed and the installation is now complete.
Click Yes to have the Control Center loaded each time Windows is started. The Control Center will appear as an icon in the task tray. If you click No the Scan to key on the MFC will be disabled. *3 Select Finish to restart your computer. When the Digital Signature Not Found dialog boxes appear, click Yes to install the driver. Click Yes to have the Control Center loaded each time Windows is started. The Control Center will appear as an icon in the task tray. If you click No the Scan to key on the MFC will be disabled. *3 When the above screen appears, Click Finish and wait as the PC restarts Windows and continues the installation.

876543210987654321

For Windows NT Workstation Version 4.0 Users

Step 3. Step 4.

Turn on the MFC by plugging in the power cord. Insert the CD-ROM into the CDROM drive. Then, follow the instructions on the screen.
10. Select Yes to restart your computer, and

then click Finish.

Step 1.
Check that your computer is turned on.
You must be logged on as the Administrator.
(Same step as for Windows 95/98/98SE/Me/2000 Users Step 3. , 1 to 9)

Step 2.

Connect the MFC to your PC with the Parallel Cable.

11. Click

Yes to have the Control Center loaded each time Windows is started. The Control Center will appear as an icon in the task bar. If you click No, the Scan to key on the MFC will be disabled.*3

For Apple Macintosh

QuickDraw Driver for OS 8.6/9.0/9.0.4/9.1 Users
Make sure your MFC power cord is unplugged and your Macintosh is turned on.
Connect the MFC to your Macintosh with the USB cable, and then turn on the MFC by plugging in the power cord. Select the Printer.
From the Apple menu, open the Chooser. Click to MFL Pro Color icon you installed. On the right side of the Chooser, select the printer to which you want to print. Close the Chooser.
Make sure you do NOT connect your MFC to your Macintosh
Insert the CD-ROM into your CD-ROM drive.
When the window appears, double-click MFL PRO Suite Driver Installer to install the printer and scanner drivers. After the installation is completed, the screen prompts you to restart your Macintosh.
Installing MFL Pro Driver

Step 7. Step 3. Step 4.

Restart your Macintosh so it can recognize the new driver. Connect the Filter Core and Cable Tie to the USB cable. What is included on the CD-ROM

Windows

You can get a variety of information from this CD-ROM Install Software You can install printer and scanner drivers and the various utility items. On-Line Registration You will be pointed to a directory on the Brother Product Registration Web page. On-Line Documentation View the Owners Manual and other documentation. Brother Support Get all contact you need if you have to get in touch with our Customer Service, or Brother Authorized Service Center. Help Helpful hints. You can get a variety of information from this CD-ROM

Install Paper Port.

Double-click the PaperPort5.5 Installer. *1 Follow the instructions on the screen.

Macintosh

MFL Pro Suite Driver Installer You can install the PC Fax Send, printer and scanner drivers and the various utility items. PaperPort 5.5 Installer You can install a document management application used to view scanned documents. ReadMe! You can get important information and troubleshooting tips. Documents View the Owners Manual and other documentations.

(For Windows)

(For Macintosh)

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