Multi-Protocol On-board Multi-function Print Server

NETWORK USERS GUIDE

MFC-8460N MFC-8660DN MFC-8860DN DCP-8065DN
Please read this manual thoroughly before using this machine on your network. You can print or view this manual from the CD-ROM at any time, please keep the CD-ROM in a convenient place for quick and easy reference at all times. The Brother Solutions Center (http://solutions.brother.com) is your one stop resource for all your printing needs. Download the latest drivers and utilities for your machine, read FAQs and troubleshooting tips or learn about special printing solutions.

Version A

Definitions of warnings, cautions, and notes
We use the following icon throughout this Users Guide: Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features.

Trademarks

Brother and the Brother logo are registered trademarks and BRAdmin Professional is a trademark of Brother Industries, Ltd. UNIX is a registered trademark of The Open Group. Apple, Macintosh, and LaserWriter are registered trademarks of Apple Computer, Inc. HP, Hewlett-Packard, Jetdirect and PCL are registered trademarks of Hewlett-Packard Company. Microsoft, Windows and Windows NT are registered trademarks of Microsoft Corporation. OpenLDAP is a registered trademark of the OpenLDAP Foundation. All other terms, brand and product names mentioned in this Users Guide are registered trademarks or trademarks of their respective companies.

OpenLDAP Statements

This product includes software developed by the OpenLDAP Project.
Unless otherwise expressly stated herein, The OpenLDAP Public License Version 2.8 shall be applied to individual files. Copyright 1998-2005 The OpenLDAP Foundation All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted only as authorized by the OpenLDAP Public License. A copy of this license is available in the file LICENSE in the top-level directory of the distribution or, alternatively, at <http://www.OpenLDAP.org/license.html>. Portions Copyright 1999 Lars Uffmann. Portions Copyright 1998 A. Hartgers. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted only as authorized by the OpenLDAP Public License. Portions Copyright 1990, 1993-1996 Regents of the University of Michigan. All rights reserved. Redistribution and use in source and binary forms are permitted provided that this notice is preserved and that due credit is given to the University of Michigan at Ann Arbor. The name of the University may not be used to endorse or promote products derived from this software without specific prior written permission. This software is provided ``as is'' without express or implied warranty.
Portions Copyright 1999, 2000 Novell, Inc. All Rights Reserved. THIS WORK IS SUBJECT TO U.S. AND INTERNATIONAL COPYRIGHT LAWS AND TREATIES. USE, MODIFICATION, AND REDISTRIBUTION OF THIS WORK IS SUBJECT TO VERSION 2.0.1 OF THE OPENLDAP PUBLIC LICENSE, A COPY OF WHICH IS AVAILABLE AT HTTP://WWW.OPENLDAP.ORG/LICENSE.HTML OR IN THE FILE "LICENSE" IN THE TOP-LEVEL DIRECTORY OF THE DISTRIBUTION. ANY USE OR EXPLOITATION OF THIS WORK OTHER THAN AS AUTHORIZED IN VERSION 2.0.1 OF THE OPENLDAP PUBLIC LICENSE, OR OTHER PRIOR WRITTEN CONSENT FROM NOVELL, COULD SUBJECT THE PERPETRATOR TO CRIMINAL AND CIVIL LIABILITY. Portions Copyright The Internet Society (1997). see RFC 2251 for full legal notices.
The OpenLDAP Public License Version 2.8, 17 August 2003

Table of contents

Introduction
Overview....1 Network function features.....2 Network printing....2 Network scanning....2 Network PC-FAX (Not available for DCP-8065DN)...2 Fax to server....2 Management utility....2 BRAdmin Professional (for Windows)....2 BRAdmin Light (for Mac OS X 10.2.4 or greater)...2 Remote Setup (Not available for DCP-8065DN)...3 Types of Network Connections....3 Network Connection Example....3 Peer-to-Peer printing using TCP/IP...3 Network Shared Printing....4 Protocols....5 TCP/IP Protocols.....5 DHCP/BOOTP/RARP....5 APIPA.....5 DNS client....5 LPR/LPD.....5 Port 9100.....5 SMTP client....6 IPP.....6 mDNS.....6 TELNET.....6 SNMP.....6 Web server (HTTP)....6 FTP.....6 LDAP....6 IPv6.....6
Configuring your network printer
Overview....7 IP addresses, subnet masks and gateways...7 IP address.....7 Subnet mask....8 Gateway (and router)....8 Setting the IP address and subnet mask....9 Using the BRAdmin Professional utility and the TCP/IP protocol to configure your network printer (for Windows only)...9 BRAdmin Professional utility...9 How to configure your machine using the BRAdmin Professional utility..9 Using the control panel to configure your machine for a network..10 Using other methods to configure your machine for a network...10 Changing the print server settings...10 Using the BRAdmin Professional utility to change the print server settings (for Windows only)....10
Using a HTTP (web browser) to change the print/scan settings...11 Using the Remote Setup to change the print server settings (for Windows and Mac OS X 10.2.4 or greater) (Not available for DCP-8065DN).11 Remote Setup for Windows....11 Remote Setup for Macintosh....12

Control Panel Setup

LAN Main Setup Menu....13 Setup TCP/IP....13 BOOT Method.....13 IP Address....15 Subnet Mask.....16 Gateway....16 Node Name....16 WINS Config....16 WINS Server....17 DNS Server....18 APIPA.....18 IPv6....19 Ethernet.....19 Setup I-Fax (MFC-8860DN only)....20 SMTP Server address....20 POP3 Server address....20 Mailbox Name....21 Mailbox Pwd....21 Setup Mail RX (MFC-8860DN only)....22 Auto Polling....22 Poll Frequency.....22 Header.....22 Del Error Mail.....23 Notification....23 Setup Mail TX (MFC-8860DN only)....23 Sender Subject....23 Size Limit.....24 Notification....24 Setup Relay (MFC-8860DN only)...25 Rly Broadcast....25 Relay Domain....25 Relay Report....26 Scan to E-mail (E-mail server) (MFC-8860DN only)...26 Color File Type for Scan to E-mail (E-mail server)...26 Black and White File Type for Scan to E-mail (E-mail server)...26 Scan to FTP.....27 Color File Type for Scan to FTP...27 Black and White File Type for Scan to FTP...27 Fax to Server (MFC-8860DN only)...28 Setting Fax to Server to On...29 How to Operate....29 Time Zone (MFC-8860DN only)....30 Windows Time Zone Setting....30 Restoring the network settings to factory default...30 Printing the Network Configuration List....31

Troubleshooting

Overview.....73 General problems.....73 CD-ROM is inserted, but does not start automatically...73 How to reset the Brother print server to factory default...73 Network print software installation problems....73 The Brother print server is not found during setup of the network print software installation or from the printer driver of the Brother machine in Windows..73 The Brother print server is not found using the Simple Network Configuration capabilities of Mac OS X.....73 Printing problems....76 Print job is not printed....76
Error during printing....77 Protocol-specific troubleshooting....78 Windows 2000/XP IPP troubleshooting....78 Want to use a different Port number other than 631...78 Get More Info option in Windows 2000 not working...78 Web browser troubleshooting (TCP/IP)....78 LDAP troubleshooting....78

Appendix A

Using services.....79 Other ways to set the IP address (for advanced users and Administrators)..79 Using DHCP to configure the IP address...79 Using BOOTP to configure the IP address...80 Using RARP to configure the IP address...80 Using APIPA to configure the IP address...81 Using ARP to configure the IP address....81 Windows systems....81 UNIX/Linux systems....82 Using the TELNET console to configure the IP address...82 Using the Brother Web BRAdmin server software for IIS* to configure the IP address.83 Installation when using a Network Print Queue or Share (printer driver only)..84 Multi-function Print Server specifications...85 Function Table and Default Factory Settings....86 Entering Text.....88

Overview

The Brother machine can be shared on a 10/100 MB wired Ethernet network using the internal network print server. The print server supports various functions and methods of connection depending on the operating system you are running on a network supporting TCP/IP. These functions include printing, scanning, PC-FAX send, PC-FAX receive, Remote Setup and Status Monitor. The following chart shows what network features and connections are supported by each operating system.

Operating Systems

10/100 BASE-TX Wired Ethernet (TCP/IP)

Printing

Scanning

PC-Fax Send*

PC-Fax Receive*

Remote Setup*

Status Monitor
Windows 98/98SE/Me/ 2000/XP/XP Professional x64 Edition Windows NT 4.0 Mac OS X 10.2.4 or greater Mac OS 9.1-9.2
* PC-FAX Send, PC-FAX Receive and Remote Setup functions are not available for DCP-8065DN

Types of Network Connections
Generally speaking, there are two types of networks: A Peer-to-Peer network and a shared Network.
Network Connection Example
Peer-to-Peer printing using TCP/IP
In a Peer-to-Peer environment, each computer directly sends and receives data to each device. There is no central server controlling File access or Printer sharing.

Windows

Network printer (your machine)

TCP/IP

Switch or Router
In a smaller network of 2 or 3 computers, we recommend the Peer-to-Peer printing method as it is easier to configure than the Network Shared Printing method described on the following page. See Network Shared Printing on page 4. Each computer must use the TCP/IP Protocol. The Brother machine needs an appropriate IP address configuration. If you are using a router, the Gateway address must be configured on the computers and the Brother machine.

Network Shared Printing

In a Network Shared environment, each computer sends data via a centrally controlled computer. This type of computer is often called a Server or a Print Server. Its job is to control the printing of all print jobs.
Also known as Server or Print Server
Network Shared In a larger network, we recommend a Network Shared printing environment. The Server or the Print Server must use the TCP/IP Print Protocol. The Brother machine needs an appropriate IP address configuration unless the machine is shared via the parallel port or USB port of the server.

Protocols

TCP/IP Protocols 1
Protocols are the standardized sets of rules for transmitting data on a network. Protocols allow users to gain access to network-connected resources. The print server used on this Brother product supports the TCP/IP (Transmission Control Protocol/Internet Protocol) protocols. TCP/IP is the most popular set of protocols and can be used in almost all operating systems such as Windows, Macintosh and Linux. The following TCP/IP protocols are available on this Brother product.

DHCP/BOOTP/RARP

By using the DHCP/BOOTP/RARP protocols, the IP address can be automatically configured. Note To use the DHCP/BOOTP/RARP protocols, please contact your Network Administrator.
If you do not assign an IP address manually (using the MFL-Pro Suite Installation or BRAdmin software) or automatically (using a DHCP/BOOTP/RARP server), the Automatic Private IP Addressing (APIPA) protocol will automatically assign an IP address from the range 169.254.1.0 to 169.254.254.255.

DNS client

The Brother print server supports the Domain Name Service (DNS) client function. This function allows the print server to communicate with other devices by using its DNS name.

LPR/LPD

Commonly used printing protocol on a TCP/IP network.

Port 9100

(For MFC-8460N, MFC-8660DN and MFC-8860DN) Press Menu, 6, 1, 9. (For DCP-8065DN) Press Menu, 4, 1, 9. Press or to select On or Off. Press OK. Press Stop/Exit.
This machine is compatible with IPv6, the next generation internet protocol. If you want to use the IPv6 protocol, select On.The default setting for IPv6 is Off. For more information on the IPv6 protocol, visit http://solutions.brother.com.
Press (For MFC-8460N, MFC-8660DN and MFC-8860DN) Menu, 6, 1, 0. (For DCP-8065DN) Press Menu, 4, 1, 0. Press or to select On or Off. Press OK. Press Stop/Exit.

Ethernet

Ethernet link mode. Auto allows the print server to operate in 100BASE TX full or half duplex, or in 10BASE T full or half duplex mode. 100BASE TX Full Duplex (100B-FD) or Half Duplex (100B-HD) and 10BASE T Full Duplex (10B-FD) or Half Duplex (10B-HD) fix the print server link mode. This change is valid after the print server has been reset (default is Auto). Note If you incorrectly set this value, you may not be able to communicate with your print server.
(For MFC-8460N and MFC-8860DN) Press Menu, 6, 2. (For DCP-8065DN) Press Menu, 4, 2. Press or to select Auto/100B-FD/100B-HD/10B-FD/10B-HD. Press OK. Press Stop/Exit.
Setup I-Fax (MFC-8860DN only)
This menu has five selections: Mail Address, SMTP Server, POP3 Server, Mailbox Name and Mailbox Pwd. As this section requires you to enter a lot of text characters, you may find that it is more convenient to use your favorite web browser to configure these settings. (See Web Based Management on page 50. For more details about Internet Fax, see Internet FAX (MFC-8860DN only) on page 55.)

Mail Address

Press Menu, 6, 3, 1, 1. Select 1 to change. Enter the mail address. Press OK. Press Stop/Exit.
Entering text You can access the character you want by repeatedly pressing the appropriate number key. For more information, see Entering Text on page 88.

SMTP Server address

This field displays the Node Name or IP address of an SMTP mail server (outgoing E-mail Server) on your network. (Ex, mailhost.brothermail.net -or- 192.000.000.001)
Press Menu, 6, 3, 1, 2. Press or to select Name or IP Address. Enter the SMTP SERVER Address. Press OK. Press Stop/Exit.

POP3 Server address

This field displays the Node Name or IP address of the POP3 server (incoming E-mail server) used by the Brother machine. This address is necessary for the Internet Fax features to function correctly. (Ex, mailhost.brothermail.net -or- 192.000.000.001)

3 Scan to FTP

Color File Type for Scan to FTP
You can select the default color file type for the Scan to FTP function.
(For MFC-8460N and MFC-8660DN) Press Menu, 6, 3, 1. (For MFC-8860DN) Press Menu, 6, 5, 1. (For DCP-8065DN) Press Menu, 4, 3, 1. Press or to select PDF or JPEG. Press OK. Press Stop/Exit.
Black and White File Type for Scan to FTP
You can select the default Black and White file type for the Scan to FTP function.
(For MFC-8460N and MFC-8660DN) Press Menu, 6, 3, 2. (For MFC-8860DN) Press Menu, 6, 5, 2. (For DCP-8065DN) Press Menu, 4, 3, 2. Press or to select PDF or TIFF. Press OK. Press Stop/Exit. Note
For how to operate Scan to FTP, see Network Scanning of the Software Users Guide on the CD-ROM.
Fax to Server (MFC-8860DN only)
The Fax to Server feature allows the machine to scan a document and send it over the network to a separate fax server. The document will then be sent from the server as fax data to the destination fax number over standard phone lines. When the Fax to Server feature is set to ON all automatic fax transmissions from the machine will be sent to the fax server for fax transmission. You can continue to send a fax directly from the machine using the manual fax feature (For more information, see sending a fax manually in the Users Guide). To send a document to the fax server the correct syntax for that server must be used. The destination fax number must be sent with a prefix and a suffix that match the parameters used by the fax server. In most cases the syntax for the prefix is fax= and the syntax for the suffix would be the domain name of the fax server E-mail gateway. The suffix must also include the @ symbol at the beginning of the suffix. The prefix and the suffix information must be stored in the machine before you can use the fax to server function. Destination fax numbers can be saved in the One-Touch or Speed Dial locations or entered using the dial pad (up to 20 digit numbers). For example if you wanted to send a document to a destination fax number of 123-555-0001 the following syntax would be used.

Prefix

Suffix
fax=123-555-0001@faxserver.companyname.com

Destination fax number

Setting Fax to Server to On
You can store the prefix/suffix address for the fax server in the machine.
Press Menu, 6, 6. Press or to select On and then press OK. Press or to select Prefix and then press OK. Enter the prefix using dial pad. Press OK. Press or to select Suffix and then press OK. Enter the suffix using dial pad. Press OK. Press Stop/Exit. Note

Printing the Network Configuration List
Note Node Name: Node Name appears in the Network Configuration List. The default Node Name is "BRN_xxxxxx" ("xxxxxx" is the last six digits of Ethernet address.). The Network Configuration List prints a report listing all the current network configuration including the network print server settings.
(For MFC-8460N and MFC-8860DN) Press Menu, 5, 6. (For DCP-8065DN) Press Menu, 1, 8. Press Start.
If you are a Windows user and want to print using the TCP/IP protocol in a Peer-to-Peer environment, please follow the instructions in this chapter. This chapter explains how to install the network software and the printer driver which you will need to be able to print using your network printer. Note You must configure the IP address on your machine before you proceed with this chapter. If you have not configured the IP address, see Configuring your network printer on page 7 first. Verify the host computer and print server are either on the same subnet, or that the router is properly configured to pass data between the two devices. The default password for Brother print servers is access. Before installation, if you are using Personal Firewall software (e.g. the Internet Connection Firewall available in Windows XP), disable it. Once you are sure that you can print, re-start your Personal Firewall software. If you are connecting to a Nework Print Queue or Share (printing only), see Installation when using a Network Print Queue or Share (printer driver only) on page 84 for installation details.
For Windows 98/Me/NT/2000/XP users
Windows 98/Me/NT/2000/XP users can send print job using Brother Peer-to-Peer Print software provided on the CD-ROM which we have supplied with the machine. Windows 2000/XP users can also print via Internet using the IPP protocol. For more information, see Internet printing for Windows on page 35. If you have already installed the printer driver, jump to Printer driver already installed on page 33.
Configuring the standard TCP/IP port
Printer driver not yet installed
Start the CD-ROM installation menu program according to the Quick Setup Guide. Select the model name and your language (if necessary), and then click Install Optional Applications. Click Printer Driver (Only). Click Next in response to the Welcome message. Follow the on-screen instructions. Select Standard Installation and click Next.
Select Brother Peer-to-Peer Network Printer, and then click Next. Follow the on-screen instruction, and then click OK.
Note Contact your administarator if you are not sure about the location and name of the printer in the network.

Click Finish.

Printer driver already installed
If you have already installed the printer driver and wish to configure it for network printing, follow these steps:
Select the printer driver you wish to configure. Select File and then Properties. Click the Ports tab of the driver and click Add Port. Select the port that you wish to use. Typically this would be Standard TCP/IP Port. Then click the New Port. button. The Standard TCP/IP Port Wizard will start. Follow steps 8 to 12 of Printer driver not yet installed on page 32. Close Add Port and Properties dialog box.

Brother Internet Print: Using a Web Browser to Configure the Print Server
Connect to the printer server IP address using your web browser. When you reach the Network Configuration screen, you will be prompted for a User name and a password. The default settings are User name admin and the password access. Select the Configure POP3/SMTP option. Enter the address of the POP3 server (consult your Network Administrator if you do not know this address). For more information, see Brother Internet Print: Using the BRAdmin Professional utility to Configure the Print Server on page 37. You should see a Segmented Message Timeout option. If a print job is separated into multiple E-mail messages using the Partial E-mail Print feature of the BIP, this value indicates how long the print server will wait for all of the segments of the message to arrive. Select Submit to save the changes. Exit from the web browser. You have now configured the print server to receive print jobs.
Brother Internet Print: Installing the BIP software on Windows 98/Me/2000/XP and Windows NT 4.0
To install the BIP software on a Windows 98/2000/XP and Windows NT 4.0 PC, execute the following steps: Note Be sure that the PC is running an E-mail program (for example, Microsoft Outlook) that is capable of sending E-mail message using Winsock. Be sure that your E-mail server is capable of sending messages across the Internet.

Setup from CD-ROM

Start the CD-ROM installation menu program according to the Quick Setup Guide. Select the proper model and Install Optional Applications menu. Then select Network Print Software installation program. Click the Next button in response to the Welcome message. Select the Brother Internet Print button. Select the desired directory to install the BIP files and then click Next. The installation program will create the directory for you if it does not already exist. You will then be asked for a port name. Enter the name of the port. The port name must begin with the

BIP and end with a number, for example, BIP1.
Press OK to continue. You will then be asked to enter the port settings for the remote print server: Enter any unique legal Internet E-mail address for the remote print server (for example emailprinter@xyz.com). Note that Internet E-mail addresses cannot have spaces in them. Enter your E-mail address and the IP address of your SMTP E-mail server (consult your Network Administrator if you do not know this address). Also specify if you are going to use the Partial E-mail Print option and the Notification type.
Press OK to continue. You will then be asked to re-start your computer. Once your computer has re-started you must create a printer on your Windows 98/Me/2000/XP and Windows NT 4.0 system using the standard Windows 98/Me/2000/XP and Windows NT 4.0 printer setup procedure. To do this, go the Start button, select Settings and then Printers (Windows 98/Me/2000 and Windows NT 4.0). For Windows XP users, go to the Start button, select Printers and Faxes. Select Add Printer (or Add a Printer for Windows XP) to begin the printer installation. Click Next when you get the Add Printer Wizard window.
<For Windows 98/Me users>
Select Local Printer when you are asked how the printers are connected to your computer and click Next.
<For Windows NT 4.0 users>
Select My Computer, and then Click Next.
<For Windows 2000/XP users>
Select Local Printer, and delete the check mark in Plug and Play check box. Then click Next.
Select the desired model of the remote printer (for example, Brother HL-series). If necessary, click Have Disk to load the driver from the CD-ROM. Click Next when you are done. If you have selected a printer driver that is already being used, you have the option of either keeping the existing driver (recommended) or replacing it. Select the desired option and press Next. Select the Brother Internet port (BIP.) which you selected in step 6 and press Next.
<For Windows NT 4.0 and Windows 2000/XP users>
Select the Brother Internet port (BIP.) which you selected in step 6 and press Next. Select the desired model of the remote printer (for example, Brother HL-series). If necessary, click Have Disk to load the driver from the CD-ROM. Click Next when you are done. If you have selected a printer driver that is already being used, you have the option of either keeping the existing driver (recommended) or replacing it. Select the desired option and press Next. Enter any desired name for the BIP remote printer and press Next. Note that this name does not need to match the port name that you assigned in step 6, or E-mail address that you assigned in step 9. Select No when asked if you want to print a test page, unless you have already configured the remote print server to receive BIP print jobs.

Setup Mail (TX)

You can set the Notification option in the Setup Mail TX option to either On or Off. When switched to On an additional field of information is sent with the image data. This field is named MDN. MDN Mail Disposition Notification - This field requests the status of the I-Fax / E-mail message after delivery through the SMTP (Send Mail Transfer Protocol) transport system. Once the message has arrived at the Receiving station this data is used when the machine or user reads or prints the received I-Fax or E-mail. For example, if the message is opened for reading or is printed the receiving station sends back a notification to the original sending machine or user. The receiving station must support the MDN field in order to be able to send a notification report, otherwise the request will be ignored.

Setup Mail (RX)

There are three possible settings for this option On/MDN/Off. Receive Notification On When switched to On a fixed message is sent back to the sending station to indicate successful reception and processing of the message. These fixed messages depend on the operation requested by the sending station. Report messages consist of SUCCESS : Received From <mail address> Receive Notification MDN When switched to MDN a report as described above is sent back to the sending station if the originating station sent the MDN field to request confirmation. Receive Notification Off OFF - Switches all forms of receive notification Off, no messages are sent back to the sending station regardless of the request.

Error mail

If there is a mail delivery error while sending an Internet Fax, the mail server will send an error message back to the machine and the error message will be printed. If there is an error while receiving mail, an error message will be printed (Example: The message being sent to the machine was not in a TIFF-F format.).
Important information on Internet Fax
Internet Fax Communication on a LAN system is basically the same as communication via E-mail; however, it is different from Fax communication using standard phone lines. The following is important information for using Internet Fax: Factors such as the receivers location, structure of the LAN system, and how busy the circuit (such as the internet) is, may cause the system to take a long time to send back an error mail. (normally 20 sec. to 30 sec.). In the case of transmission through the Internet, due to its low level of security, we recommend that you use standard phone lines to send confidential documents. If the receivers mail system is not compatible with the MIME format, you cannot transmit a document to the receiver. Depending on receivers server, there may be some cases in which the error mail will not be sent back. If the size of a documents image data is huge, there is a possibility of unsuccessful transmission. You cannot change font and character size of Internet mail that you received.

Print the Network Configuration List and check if the settings such as IP address settings are correct for your network. The problem may be the result of mismatched or duplicate IP address. Verify that the IP address is correctly loaded into the print server. And make sure that no other nodes on the network have this IP address. For information on how to print the Network Configuration List, see Printing the Network Configuration List on page 31. Verify that the print server is on your network as follows:
For Windows Try pinging the print server from the host operating system command prompt with the command: ping ipaddress Where ipaddress is the print server IP address (note that in some instances it can take up to two minutes for the print server to load its IP address after setting the IP address). For Macintosh For Mac OS 9.1 to 9.2 (1) From the Apple menu, open the Chooser. (2) Click the Brother (IP) icon, and make sure that your print server name appears in the right frame. If it is visible, then the connection is good. Otherwise, go to Step 5. For Mac OS X 10.2.4 or greater (1) From the Go menu, select Applications. (2) Open the Utilities folder. (3) Double-click the Printer Setup Utility icon. (For Mac OS X 10.2.x users, double click the Print Center icon) (4) Click Add.
(5) Make the following selection. Make sure that your print server appears. If it is visible, then the connection is good. Otherwise, go to Step 5.
If you have tried 1 to 4 above and it does not work, then reset the print server back to the default factory settings and try from the initial setup again. For information how to reset to the default factory settings, see Restoring the network settings to factory default on page 30. Check if a personal firewall such as ICF (Internet Connecting Firewall) for Windows XP is running on your computer. If it is running, temporarily turn it off and try again.
Note If none of the above steps are successful, there is almost certainly a hardware or network problem!

Printing problems

Print job is not printed
Make sure the status and configuration of the print server. Check following:
Make sure that the machine is powered on, is on-line and ready to print. Print the Network Configuration List of the machine and check if the settings such as IP address settings are correct for your network. See Printing the Network Configuration List on page 31 for information on how to print the Network Configuration List on your print server. The problem may be the result of mismatched or duplicate IP address. Verify that the IP address is correctly loaded into the print server. And make sure that no other nodes on the network have this IP address. Verify that the print server is on your network as follows:

For Windows (1) Try pinging the print server from the host operating system command prompt with the command: ping ipaddress Where ipaddress is the print server IP address (note that in some instances it can take up to two minutes for the print server to load its IP address after setting the IP address). (2) If a successful response is received, then proceed to Windows 2000/XP IPP troubleshooting on page 78, and Windows 2000/XP IPP troubleshooting on page 78. Otherwise, proceed to Step 4. For Macintosh For Mac OS 9.1 to 9.2 (1) From the Apple menu, open the Chooser. (2) Click the Brother (IP) icon, and make sure that your print server name appears in the right frame. If it is visible, then the connection is good. Otherwise, go to Step 4. For Mac OS X 10.2.4 or greater (1) From the Go menu, select Applications. (2) Open the Utilities folder. (3) Double-click the Printer Setup Utility icon. (For Mac OS X 10.2.x users, double click the Print Center icon) (4) Click Add.
(5) Make the following selection. Make sure that your print server appears. If it is visible, then the connection is good.
If you have tried 1 to 4 above and it does not work, then reset the print server back to the default factory settings and try from the initial setup again. For information how to reset to the default factory settings, see Restoring the network settings to factory default on page 30

Error during printing

If you try to print while other users are printing large amounts of data (e.g. many pages or color pages with high resolution), the printer is unable to accept your print job until the ongoing printing is finished. If the waiting time of your print job exceeds a certain limit, a time out situation occurs, which causes the error message. In such situations, execute the print job again after the other jobs are completed.
Protocol-specific troubleshooting
Windows 2000/XP IPP troubleshooting 11
Want to use a different Port number other than 631.
If you are using Port 631 for IPP printing, you may find that your firewall may not let the print data through. If this is the case, use a different port number (port 80), or configure your Firewall to allow Port 631 data through. To send a print job using IPP to a printer using Port 80 (the standard HTTP port) enter the following when configuring your Windows 2000/XP system. http://ipaddress/ipp

Using the TELNET console to configure the IP address
You can also use the TELNET command to change the IP address. Using TELNET is effective way, when you change the IP address. But a valid IP address must already be programmed into the print server. Type TELNET ipaddress at the command prompt of the system prompt, where ipaddress is the IP address of the print server. When you are connected, push the Return or Enter key to get the # prompt, enter the password "access" (the password will not appear on the screen). You will be prompted for a user name. Enter anything in response to this prompt. You will then get the Local> prompt. Type SET IP ADDRESS ipaddress, where ipaddress is the desired IP address you wish to assign to the print server (check with your network manager for the IP address to use). For example:
Local> SET IP ADDRESS 192.168.1.3
You will now need to set the subnet mask by typing SET IP SUBNET subnet mask, where subnet mask is the desired subnet mask you wish to assign to the print server (check with your network manager for the subnet mask to use). For example:
Local> SET IP SUBNET 255.255.255.0
If you do not have any subnets, use one of the following default subnet masks: 255.0.0.0 for class A networks 255.255.0.0 for class B networks 255.255.255.0 for class C networks The leftmost group of digits in your IP address can identify the type of network you have. The value of this group ranges from 1 through 127 for Class A networks (e.g., 13.27.7.1), 128 through 191 for Class B networks (e.g.,128.10.1.30), and 192 through 223 for Class C networks (e.g., 192.168.1.4). If you have a gateway (router), enter its address with the command SET IP ROUTER routeraddress, where routeraddress is the desired IP address of the gateway you wish to assign to the print server. For example:
Local> SET IP ROUTER 192.168.1.4
Type SET IP METHOD STATIC to set the method of IP access configuration to static. To verify that you have entered the IP information correctly, type SHOW IP. Type EXIT or Ctrl-D (i.e., hold down the control key and type "D") to end the remote console session.
Using the Brother Web BRAdmin server software for IIS* to configure the IP address
The Web BRAdmin server software is designed to manage all LAN/WAN Brother network connected devices. By installing the Web BRAdmin server software on a computer running IIS*, Administrators with a web browser can connect to the Web BRAdmin server, which then communicates with the device itself. Unlike the BRAdmin Professional utility - which is designed for Windows systems only - the Web BRAdmin server software can be accessed from any client computer with a web browser that supports Java. Please note this software is not included on the CD-ROM that was supplied with your Brother product. Please visit http://solutions.brother.com/webbradmin to learn more about this software and to download it. IIS* = Internet Information Server 4.0, 5.0 or 5.1