Color Bubble Jet Printer

BJC-2100

4-COLOR PRINTING for memos, Web pages and photos USB/parallel ports for easy setup Mac and Windows compatible
Great Performance. Affordable. Exceptional Value.
The BJC-2100 Color Bubble Jet Printer is the perfect choice for printing letters, full-color Web pages, beautiful photos or personalized birthday greetings. It handles everything with ease and offers superb 720 x 360 dpi quality at a truly great value. Connect in seconds to any USB-compatible Mac or PC and youre ready to print anything with impressive results.
The latest technologies made easy.
Advanced design makes the BJC-2100 printer exceptionally easy to use. Load ink cartridges quickly, thanks to a drop-in loading system.Turn your printer into a color sheetfed scanner with the optional IS-22 Color Image Scanner Cartridge. Enhance image color and quality, convert photos to illustrations or add special color effects with the push of a button. And Windows users can print on both sides of a regular sheet of plain paper with the unique duplex printing feature.
A universe of creative projects.
Take full advantage of Canon Print Planet SM at www.canonprintplanet.com. Its an ever-expanding universe of creative projects you can download, personalize and print from your color printer. Canon Print Planet gives you everything you need to celebrate special events, throw a party, create home projects or just have fun.Also included with your printer is American Greetings CreataCard SE. This exciting Windows 95/98 software package lets you create your own personalized greeting cards, signs, certificates and stationery.
[]/ Orange County Division 1451 edinger ave, suite c tustin.ca.92780 fax. 714.258.0500 tel. 714.258.9500
JOB NO CLIENT DESCRIPTION IMAGESETTER SCREEN PROOF # DATE TIME OPERATOR

BJC 2100SpecSheet

6/14/00

12:00pm

FILE NAME: BLACK CYAN
1654_1644 BJC 2100Lrg_A.qxd

MAGENTA

YELLOW

Technical Information

Printing Method Print Speed (up to) Number of Nozzles Bubble Jet ink-on-demand 2 pages per minute in color 5 pages per minute in black* BC-21e Color BJ Cartridge 64 nozzles for black, 24 x 3 nozzles for color (C,M,Y) BC-20 Black BJ Cartridge (optional) 128 nozzles BC-22e Photo BJ Cartridge (optional) 64 nozzles for black, 24 x 3 nozzles for color (PC, PM, PY) 720 x 360 dpi in color (on plain paper) 720 x 360 dpi in black (with smoothing) Windows 95/98/2000,Windows NT 4.0 and Mac OS (8.1 or later) 54KB USB and IEEE 1284 parallel port Letter, legal, A4, A5, U.S. #10 or European envelopes, banner paper Built-in sheet feeder/ @ paper weight Letter Legal Envelopes Transparencies Paper path Max. paper weight (approx.) Width Height Depth Weight 120V AC/60Hz 50 sheets 20 lb. 50 sheets 10 sheets sheets Straight 30 lb. 14.6" 6.5" 7.5" 5.3 lbs.

Ordering Information

Description
Printer and Accessories BJC-2100 Color Bubble Jet Printer IS-22 Color Image Scanner Cartridge Ink Cartridges and Tanks BC-20 Black BJ Cartridge BC-21e Color BJ Cartridge BCI-21 Black BJ Tank BCI-21 Color BJ Tank BC-22e-Photo BJ Cartridge BC-22e Photo Kit Canon Specialty Papers Artist Canvas (9.5" x 14"/5 sheets) Back Print Film (8.5" x 11"/5 sheets) Back Print Film (8.5" x 11"/20 sheets) Banner Paper (continuous/50 sheets) Brilliant White Paper (8.5" x 11"/250 sheets) Brilliant White Paper (8.5" x 11"/500 sheets) Bubble Jet Paper (water-resistant) (8.5" x 11"/200 sheets) Bubble Jet Paper (water-resistant) (8.5" x 14"/200 sheets) Fabric Sheets (9.5" x 14"/10 sheets) Glossy Photo Cards (4" x 6"/20 sheets) Glossy Photo Paper (8.5" x 11"/20 sheets) Greeting Cards (1/4-Fold) (8.5" x 11"/20 with 22 envelopes) Greeting Cards (1/2-Fold) (8.5" x 11"/15 with 15 envelopes) High Gloss Film (8.5" x 11"/20 sheets) High Resolution Paper (8.5" x 11"/100 sheets) Magnet Sheets (8.5" x 11"/3 sheets) Starter Kit (8.5" x 11"/30 assorted sheets) Transparencies (8.5" x 11"/50 sheets) T-Shirt Transfers (8.5" x 11"/10 sheets) T-Shirt Transfers (8.5" x 11"/250 sheets)

Order #

Q30-3330-US1 Q70-3530-414 F45-0561-410 F45-1301-400 F47-0731-410 F47-0741-410 F45-1311-400 F45-1311-920 CST-6305-000 F51-1951-500 F51-1871-500 F51-2571-500 CST-6217-000 CST-6160-000 F51-2121-500 F51-2191-500 F51-2311-500 F51-2701-400 F51-2501-400 CST-6043-000 CST-6205-000 F51-1941-500 F51-2111-400 CST-6322-000 CST-6078-000 F51-9701-510 CST-6178-000 CST-6044-000

Print Resolution Compatibility Buffer/RAM Standard Interfaces Paper Sizes Paper Handling
Noise Level (approx.) 45 dB(A) Physical Dimensions

Power Source

Warranty Software
1-year limited warranty Install Me First CD-ROM, including American Greetings CreataCard SE (Windows 95/98 only) and printer driver setup IS-22 Color Image Scanner Cartridge
Extended Service Plan 2-year extension with InstantExchange/ASF CST-6286-000
For More Information Visit
www.ccsi.canon.com www.canonprintplanet.com For a name of a dealer nearest you, call: 1-800-OK-CANON Canon Computer Systems, Inc. 2995 Redhill Avenue, Costa Mesa, California 92626 1-714-438-3000
Canon Scanner Cartridge (optional)
* With optional BC-20 Black BJ Cartridge. Starter Kit contains: 20 sheets of High Resolution Paper, 5 Greeting Cards (1/4-Fold) with envelopes and 5 T-Shirt Transfers. Conditions and restrictions apply. See Extended Service Plan agreement for details.
Canon Canada, Inc. 6390 Dixie Road, Mississauga, Ontario L5T 1P7, Canada 1-800-OK-CANON Canon Latin America, Inc. 6505 Blue Lagoon Dr., Suite 325, Miami, Florida 33126 1-305-260-7400
2000 Canon Computer Systems, Inc. Canon, BCI, BJ, BJC, Bubble Jet and Canon Know How are trademarks of Canon Inc. Print Planet is a service mark of Canon Computer Systems, Inc. All other product and brand names are trademarks of their respective owners. Mac and the Mac logo are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. Specifications subject to change without notice. All print speeds based on high-speed draft mode. Print speed will vary depending on system configuration, software, document complexity, print mode and page coverage. As an ENERGY STAR partner, Canon U.S.A., Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency. CCSI-C337-0600 40-41697-0600-10M

6/12/00

1654_1644 BJC 2100Lrg.qxd

ENERGY STAR COMPLIANT As an ENERGY STAR Partner, Canon U.S.A., Inc. has determined that this product meets the ENERGY STAR guidelines for energy efciency.

FCC Regulations

Color Bubble Jet Printer, Model BJC-2100 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.
Use of shielded cable is required to comply with Class B limits in Subpart B of Part 15 of FCC Rules. Do not make any changes or modications to the equipment unless otherwise specied in the manual. If such changes or modications should be made, you could be required to stop operation of the equipment.
Canadian Radio Interference Regulations
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled Digital Apparatus, ICES-003 of the Industry and Science Canada. Cet appareil numrique respecte les limites de bruits radiolectriques applicables aux appareils numriques de Classe B prescrites dans la norme sur le matriel brouilleur: Appareils Numriques, NMB-003 dicte par lIndustrie et Sciences Canada.

Safety Precautions

Please read the safety warnings provided in this manual to ensure that you use the printer safely. Do not attempt to use the printer in any way not described in this manual as this could result in unforeseen printer faults or cause a re or electric shock. Printer Location Power Supply and Power Cord Cleaning and Maintaining the Printer Working Around the Printer BJ Cartridges and Ink Tanks

I Printer Location

Do not place the printer close to ammable solvents such as alcohol or thinners. If ammable solvents come in contact with electrical components inside the printer, such substances could cause a re or electric shock. Do not use ammable sprays near the printer. Gases in the spray could cause a re or electric shock if they come in contact with electrical components inside the printer.
Do not install the printer in a location that is unstable or subject to excessive vibration. The printer could tip over or fall and cause injury.
Do not install the printer in locations that are very humid or dusty, in direct sunlight, or close to a heating appliance or replace. To avoid the risk of res or electric shocks, install the printer in a location with an ambient temperature range of 41 to 95F (5 to 35C) and humidity of 10 to 90% (condensation free).
Do not place the printer on a thick rug or carpet. Fibers or dust entering the printer could cause a re.
Keep the power outlet for the printer free of all obstacles so you can unplug the power cord at any time. Such obstacles could prevent you from unplugging the printer when a printer fault occurs and cause a re or electric shock.
When you are carrying the printer, always use both hands and hold the printer by both ends. When you are moving the printer to another location, keep it stable so that you do not drop it and cause injury.
I Power Supply and Power Cord
The socket-outlet shall be installed near the equipment and shall be easily accessible. Do not attempt to plug the power cord into the power outlet or unplug the power cord when your hands are wet. This could cause an electric shock.
Always push the plug all the way into the power outlet. A loose or poorly inserted plug could cause a re or electric shock.
Do not damage, modify, stretch or excessively bend or twist the power cord. Do not place heavy objects on the power cord. Power leaking from a damaged power cord could cause a re or electric shock.
Do not use the printer while the power cord is bundled or knotted. This could cause a re or electric shock.
If you detect smoke, unusual smells or strange noises around the printer, immediately unplug the power cord. Continuing to use the printer in these circumstances could cause a re or electric shock. Call the Canon Customer Care Center. Getting Help From Canon Always grasp the plug when you unplug the power cord. Unplugging the power cord by pulling on the cord can damage the cord and cause a re or electric shock.

Paper Rest Supports the media loaded in the auto sheet feeder. Auto Sheet Feeder Holds sheets of paper or other media for printing. The auto sheet feeder holds multiple sheets which are automatically fed into the printer one sheet at a time.
Paper Output Tray Holds the printed sheets when they are fed out of the printer. Fold this tray down before you start printing. It can be folded up while the printer is not in use.
Front Cover Open this cover to install or replace the BJ cartridge, change the paper thickness lever, or clear a paper jam.
To ensure optimum performance of the print head, the printer automatically cleans the print head every time it is plugged in or the front cover is closed after being open for more than a few seconds. Avoid unplugging the printer and opening the front cover unnecessarily as print head cleaning consumes ink.

I Back View

Parallel Interface Connector Connect the printer cable here and connect the other end of the printer cable to your computer.
Power Cord Connect the power cord to the back of the printer then connect the other end to a power outlet. The printer switches on automatically after you connect the power cord. There is no power button or power light on the printer.
USB Interface Provides a connection point for connecting a USB interface cable to the printer.

I Inside the Printer

Paper Thickness Lever Adjust the gap between the print head and the paper. Set this lever for the type of media that you are using.
Cartridge Holder Holds the BJ cartridge or the optional IS-22 Color Image Scanner Cartridge. Cartridge Lock Lever Unlocks the cartridge holder so you can remove and replace the BJ cartridge. Raise the cartridge lock lever to release the BJ cartridge and lower it to lock the BJ cartridge.

Printing Your Document

After you set up the printer, you can start printing. This section describes how to print a document on plain paper.
Create a document using an application program. (Or, open the le you wish to print.) Specify the paper size in the application program you are using. Make sure that the printer is set up properly. Make sure that the printer is plugged in. Load a stack of plain paper into the auto sheet feeder.

Paper Handling 37

Banner Paper This banner paper allows you to print on up to six connected sheets of Letter or A4 size paper to create party or advertising banners. T-Shirt Transfer This is a media for creating iron-on prints for T-shirts. You can make an original T-shirt simply by printing your favorite photograph or illustration onto this media. The original image is reversed (mirrored) when printed. You cannot print on this media using the BC-22e Photo BJ Cartridge. Magnet Sheets Printable magnets can be cut to any desired shape or size. In the printer driver; select Glossy Photo Paper for the Media Type. Artist Canvas Use this media to add an artistic touch to your images and artwork. In the printer driver, select High Resolution Paper for Media Type and Custom 9.for Paper Size. Greeting Cards Get the most out of your card making software with Canon Greeting Cards. These cards give your unique, personalized cards the look and feel of professional cards. You can create cards, invitations, announcements, and more. These cards come in 1/4-fold and 1/2-fold sizes. In the printer driver, select High Resolution Paper for the Media Type.
Notes on Handling Print Media
I Media You Can Use With This Printer
Before you execute a print job, open the printer driver and select the settings that match the media loaded in the printer. Using the Windows Printer Driver Using the Macintosh Printer Driver
Media Load Limit Print Side Printer Driver Settings Page Size Media Type Letter, A4, B5, A5 Plain Paper Legal Plain Paper Letter High Resolution Paper Letter, A4 Back Print Film Letter, A4 Plain Paper Letter, Legal Plain Paper Letter, A4 Plain Paper Letter, A4 Glossy Photo Cards Letter, A4 Glossy Photo Paper Letter, A4 Other Paper Letter, A4 High Gloss Film Letter, A4 High Resolution Paper Letter Glossy Photo Paper Letter, A4 Transparency Letter, A4 T-Shirt Transfer
Plain Paper 50 sheets See package Legal Paper 10 sheets See package Artist Canvas 1 sheet Coated/smooth Back Print Film 10 sheets* Matte side Banner Paper 1 (2 to 6 sheets) See package Brilliant White Paper 50 sheets Either side Bubble Jet Paper 50 sheets See package Glossy Photo Cards 1 sheet Glossy side Glossy Photo Paper 1 sheet Glossy side Greeting Cards 1 sheet See package High Gloss Film 1 sheet Film side High Resolution Paper 40 sheets Whiter side Magnet Sheet 1 sheet White 20 sheets* Either side Transparencies T-Shirt Transfer 1 sheet Unlined side Envelopes US Com. No. envelopes Front side #10 Env. Envelope European DL 5 envelopes Front side DL Env. Envelope *Stack one sheet of plain paper behind the media before loading in the sheet feeder. Paper Handling

I Paper Handling Guidelines
To avoid poor print quality and possible damage to the printer, do not use the types of media listed below. Folded paper Curled paper Creased or crumpled paper Damp or wet paper Excessively thin media (weight less than 17 lb64 g/m2) Excessively thick media (weight more than 28 lb105 g/m2) Continuous feed paper (tractor feed) Punched paper (such as loose-leaf folder inserts) Reply-paid postcards (double postal card) Postcards with a photograph printed on the reverse side Postcards with a photograph or sticker pasted on Envelopes with overlapping aps Envelopes with pressure seals Envelopes with embossed or treated surfaces To avoid touching the print surface, always handle media by the edges. Unclean or scratched print surfaces can adversely affect print quality.

Paper Handling 40

When storing the print media, put the print media back in its original packaging and avoid locations that are exposed to direct sunlight or that are subject to high temperatures or humidity. To avoid curling or wrinkling the paper, store it in a level place. With the following media, remove each printed sheet from the paper output tray as it is ejected, and do not touch the print side until the ink is dry. Guidelines on how long ink takes to dry on each media are as follows. Artist Canvas Back Print Film Glossy Photo Cards Glossy Photo Paper High Gloss Film Magnet Sheets Transparencies About 15 minutes About 15 minutes About 2 minutes About 2 minutes About 2 minutes About 30 minutes About 15 minutes
When large amounts of ink are being used, certain types of media may curl during printing. If this occurs, move the paper thickness lever to the right. Such types of media are most suited for printing of text, and should not be used for printing documents that consist mainly of graphics or photographs.

I Media Sizes

Paper Letter Legal A4 A5 B5 Glossy Photo Card US Commercial #10 envelope European DL envelope Canon Greeting Card envelope Width Length (mm) 8.5 11.0 in. 8.5 14.0 in. 210.0 297.0 mm 148.0 210.0 mm 182.0 257.0 mm 4.65 8.43 in. (118.0 214.0 mm) Perforation size 4.02 5.98 in. (102.0 152.0 mm) Finished size 9.5 4.1 in. mm in.
Non-standard sizes must be within the following limits: Minimum: 3.94 3.94 in. (100.0 100.0 mm) Maximum: 9.5 23.0 in. (241.3 584.2 mm) Paper weight must be 17 to 28 lb (64 to 105 g/m2).
Setting the Paper Thickness Lever
Set the paper thickness lever to match the media type.

Paper Thickness Lever

Media Plain paper Artist Canvas Back Print Film Banner Paper Brilliant White Paper Bubble Jet Paper High Resolution Paper Glossy Photo Cards Glossy Photo Paper Greeting Cards High Gloss Film Magnet Sheets Transparencies T-Shirt Transfer Envelopes
Paper thickness lever Left Right Left Left Left Left Left Left Left Right Left Right Left Right Right

Clean the Print Head

BC-20 Black BJ Cartridge BC-22e Photo BJ Cartridge

Change the Ink Tank(s)

Replace the BJ cartridge
Printing a Nozzle Check Pattern Cleaning the Print Head Replacing Ink Tanks Replacing the BJ Cartridge

Replacing Ink Tanks

When using the BC-21e Color BJ Cartridge, you can replace the ink tanks when they run out of ink. When you purchase extra ink tanks, specify the BCI-21 Color Ink Tank or BCI-21 Black Ink Tank. Make sure the printer is connected to the power outlet.
Open the front cover. The cartridge holder moves to the center.
Pull the tab on the ink tank toward you to release it. Then pull it out of the slot.
To avoid staining your hands, clothing, or areas of the work site, do not shake or drop the ink tank when you are handling it. Also, do not press in on the sides of the ink tank. Dispose of the ink tank immediately to prevent spilling and staining. Be sure to leave the BJ cartridge in the printer.
Remove a new ink tank from its package and remove the protective orange cap.

Protective Cap

To avoid staining your hands, clothing, or areas of the work site, do not shake or drop the ink tank when you are handling it. Also, do not press in on the sides of the ink tank. Discard the protective cap immediately. Do not attempt to reattach the cap once removed. To avoid interfering with the ink supply from a tank, do not touch an open ink port on the ink tank.
Slide the new ink tank into the slot.
Firmly push the ink tank tab down and back into an upright position until the tank locks into place.

Close the front cover.

The cartridge holder moves to the home position on the right side of the printer. The printer automatically cleans the print head unit.
Replacing the BJ Cartridge
When a BC-20 Black BJ Cartridge or BC-22e Photo BJ Cartridge runs out of ink, or when you want to switch a BJ cartridge with another one, follow the procedure below to change the BJ cartridges. Make sure the printer is connected to the power outlet.
Open the front cover. The cartridge holder moves to the center of the printer.
Raise the blue cartridge lock lever on the right side of the cartridge holder to unlock the cartridge holder.

BJ Cartridge Color

Media Type Plain Paper
High Resolution Paper Glossy Photo Paper
In addition to the BJ Cartridge and Media Type settings, other print settings are also pre-assigned in each icon in the Choose Print Mode box. To conrm all default settings, click the Advanced button after selecting the icon. The settings in the Quality, Special Effects, and Color tabs are the properties of the print mode. You can modify the default print mode settings, as necessary. To learn about all the features of the printer driver, use the online help. Using Online Help
Using the Windows Printer Driver 86
I Selecting the BJ Cartridge and Media Type
After you select the icon, match the BJ Cartridge and Media Type settings with the BJ cartridge and print media installed in the printer.
Open the Printer Properties dialog box, then click the Main tab. Select the desired icon according to your print purpose in the Choose Print Mode box. Make sure that the BJ Cartridge and Media Type settings match the BJ cartridge and print media installed in the printer.
When you change a default setting in the BJ Cartridge or Media Type box, the icon that indicates the current settings changes to User-modied.

Current Setting

You can start a print job with the User-modied icon, or you can save the settings in the Choose Print Mode box under a new icon. Use the online help feature to learn how to save the modied settings. Using Online Help

Setting the Page Size

Set the page size you use from within the application program before printing. Also make sure that the Page Size setting in the Printer Properties dialog box is identical to the paper size setting in the application program.

I Conrming the Page Size

You can view the size of paper you use in the print settings information box of the Main tab. Make sure that Page Size is identical to the setting in the application program before printing.
Print Settings Information Box
If this information is not correct, click on the Page Layout tab and make the correct selections.
I Changing the Page Size (for standard paper sizes)
Click the Page Layout tab. Click the down-arrow in the Page Size box, then select the appropriate page size from the pull-down list.
I Changing the Paper Size (for custom paper sizes)
Click the Page Layout tab. Click the down-arrow in the Page Size box, then select Custom Size from the pull-down list.
The Custom Page Size dialog box is displayed.
Select inches or millimeters for the unit of measurement in the Unit box, and enter the desired width and height within the following ranges: width: height: 3.94" to 9.50" (100.0 mm to 241.3 mm) 3.94" to 23.0" (100.0 mm to 584.2 mm)

Click the OK button.

I Selecting the Printer Driver Using Chooser
Make sure the printer is connected to your Macintosh.
Select Chooser from the Apple Menu. The Chooser is displayed. Click the BJC-2100 icon.
To perform background printing, set Backgrounding to On.

Close Box

Click On
Click in the close box to close the Chooser. You can now use the BJC-2100 for printing.
Changing the Page Setup Dialog Box Settings
The size of the paper used for printing is usually set when a document is created with an application. In your application, open the Page Setup dialog box and select the paper size you are using with your printer.
I Selecting the Paper Size and the Orientation
You can open the Page Setup dialog box from your application program.
Select the command used for Page Setup in your application program. Normally, click Page Setup from the File menu, and the Page Setup dialog box is displayed.
Click on Paper Size, and then select the appropriate paper size from the pop-up menu.

Select Orientation.

Click the OK button. The Page Setup dialog box closes.
I Selecting the Paper Size (for custom paper sizes)
When you use custom paper sizes, select any one of Custom1 to Custom3.
Select the command used for Page Setup in your application program. Normally, click Page Setup from the File menu, and the Page Setup dialog box is displayed. In Paper Size, select any one of Custom1 to Custom3 and then click the Custom button.
The Custom dialog box is displayed.
Using the Macintosh Printer Driver 103
Select inches or millimeters for the unit of measurement in Unit and enter the desired width and height.
Click the Apply button. The Custom dialog box closes and the specied paper size is set.
Any of Custom1 to Custom3 can be specied as the user-dened paper size. To make the setting made with the Page Setup dialog box the default, so that it is automatically selected whenever a new document is created, place a check mark in the Save Settings checkbox.
Changing the Print Dialog Box Settings
Before you can start printing, youll want to make a few basic settings. Set the BJ Cartridge and Media Type settings to match your printer setup, then select the icon that corresponds to the print mode you want to use to print your document.
I Setting the Print Mode and Starting to Print

Selecting the BJ Cartridges and Media Type
You may also want to click the Advanced button in the Main tab. Click the Color tab, check that Color Adjustment is enabled and then adjust the color settings such as Color Balance, Output Style, and Brightness.
Select the Color panel and change the settings such as the Matching method.

CHECK 3

RE-FILLED
INK TANK INSTALLED IN THE

CARTRIDGE?

You may not be able to achieve satisfactory performance with an ink tank that has been re-lled or that uses third party ink. It is recommended that you use ink tanks specically designed for use with the Canon BJ cartridge. Using BJ Cartridges
I Printed and On-screen Colors Do Not Match
The colors you see on the screen do not match the colors you see in the printed copy of the same image. For example, objects that appear blue on the screen are printed purple and objects that appear pale green on the screen are printed dark green. A color display and printer do not reproduce color in the same way. The printed color tones may not perfectly match the colors you see on the screen because screen color varies depending on how the screen is viewed and calibrated. When the differences between displayed and printed colors are too extreme, check the following. CHECK 1 IS

THE INK IN THE

CARTRIDGE IN GOOD CONDITION?
If there are wide differences between the screen colors and printed colors, one of the ink tanks may have run out of ink or some of the print head nozzles may be clogged. Print a Nozzle Check Pattern and check the results. Clean the print head when the patterns are broken or missing. Printing a Nozzle Check Pattern Cleaning the Print Head
THE PRINTER DRIVER SETTINGS CORRECT?
Open the printer driver dialog box and select the print mode best suited for the print job in the Choose Print Mode box under the Main tab. Also make sure that the BJ Cartridge and Media Type settings match the BJ cartridge and media currently set in the printer.
Selecting the Print Mode You may also want to click the Advanced button in the Main tab, click the Color tab and adjust the color settings such as Color Balance, Output Style, and Brightness. If Color Adjustment is off, click the checkbox to turn it on.
Changing the Print Dialog Box Settings Use Manual for printing.

YOU USING PLAIN PAPER OR

HIGH RESOLUTION PAPER?
The color clarity of your printouts will be different when using various print media. To obtain the best color results, use Canon High Resolution Paper or Canon Glossy Photo Paper.

I Ink Blurred

Images are not sharp or the ink has spread and run together. CHECK 1 ARE
YOU PRINTING A PHOTOGRAPH OR ILLUSTRATION THAT REQUIRES A LARGE AMOUNT OF INK?
In the printer driver, set Print Quality to Fine. The Fine setting reduces the tendency for ink to spread in printing color documents that require large amounts of ink, and reduces the tendency for ink to spread where black areas are adjacent to colored areas.
Open the Printer Properties dialog box. Click the Advanced button in the Main tab. In the Quality tab, drag the slide bar to the right toward the Fine setting.
When using Manual for printing, click the Details button in the Print dialog box. In the Quality panel, drag the slide bar to the right toward the Fine setting.

YOU USING PLAIN PAPER?

If you are using plain paper, use another type of print media. To minimize ink spread, use High Resolution Paper, Glossy Photo Paper, or High Gloss Film. CHECK 3 IS

THE PRINT HEAD DIRTY?

Clogged print head nozzles can cause ink spread and blurring, so clean the print head. Cleaning the Print Head CHECK 4 IS
The Intensity setting in the printer driver can be used to adjust print density (that is, the amount of ink used to print). Lowering the print density setting can reduce the tendency for ink to spread in color photographs or illustrations.
Open the Printer Properties dialog box and click the Advanced button in the Main tab. Click the Color tab. Use the Intensity slide bar to change the intensity setting.
When using Manual for printing, click the Details button in the Print dialog box. In the Color panel, use the Intensity slide bar to change the print density setting.
I Printed Surface Scratched
The print side of the paper is scratched. CHECK 1 ARE
YOU PRINTING ON THICK PAPER?
If you print on paper thicker than the allowed maximum weight of 28 lb (105 g/m2), the print head may scratch the printed surface of the page. If you experience difculty when printing on thick paper, clean the print head. Cleaning the Print Head CHECK 2 IS

THE PAPER THICKNESS LEVER SET CORRECTLY?
When printing on thick paper such as envelopes or banner paper, move the paper thickness lever all the way to the right. Also, try moving the paper thickness lever to the right if the printer surface is scratched when printing on plain paper.
YOU PRINTING ON CURLED PLAIN PAPER?
If curled plain paper is loaded with the curl bowing up, the print head may scratch the bottom edge of the paper. Remove the plain paper, turn it over, and load it in the auto sheet feeder again. CHECK 4 ARE
YOU EXECUTING A HIGH DENSITY PRINT ON PLAIN PAPER?
If you execute a high density print job on plain paper, the paper may absorb too much ink and curl, and the print head may scratch the surface of the curled page. Lower the Intensity setting.
Open the Printer Properties dialog box, and click the Advanced button in the Main tab. Click the Color tab. Use the Intensity slide bar to change the color density setting.

Troubleshooting 172

CHECK 5
YOU PRINTING OUTSIDE THE RECOMMENDED PRINTING AREA?
If you print outside the recommended printing area, the print head may scratch the bottom edge of the page. To avoid problems, print only in the recommended printing area. Printing Area

I White Streaks Visible

CHECK PRINT

NOZZLE CHECK PATTERN.

If colors are broken or missing, clean the print head. If any portion of the Nozzle Check Pattern is streaked, the print head could be clogged or the BJ cartridge may be worn out. Printing a Nozzle Check Pattern Cleaning the Print Head Replacing the BJ Cartridge
If the Nozzle Check Pattern prints normally, there may be a problem in the application program. For details, refer to the documentation of your application program.
I Colors Streaked or Uneven
Patterns of uneven or streaked coloring appear on the printout. CHECK 1 IS PRINT QUALITY ON THE QUALITY TAB IN THE PRINTER DRIVER SET TO FAST? Set Print Quality to Fine and print again. This reduces uneven coloration you may see in a document where a large amount of ink is used.
Open the Printer Properties dialog box. Click the Advanced button in the Main tab. In the Quality tab, drag the slide bar to the right toward Fine and click the OK button.
When using Manual for printing, click the Details button in the Print dialog box. In the Quality panel, drag the slide bar to the right toward Fine.

IS HALFTONING

SET FOR OPTIMUM PERFORMANCE?

TOO MANY ENVELOPES LOADED?
You can set up to 5 envelopes in the auto sheet feeder. CHECK 3 IS
THE PAPER GUIDE SET CORRECTLY?
If the paper guide on the auto sheet feeder is not set correctly, the paper does not feed straight or may jam in the printer. The paper guide must be snug against the side of the stack and not too tight. CHECK 4 ARE
THE ENVELOPES LOADED CORRECTLY?
To avoid misfeeds and jams, always load the top edge of an envelope (or stack of envelopes) lengthwise with the ap side down. Envelopes
I Paper Skewing During Feeding
The paper or other media does not feed straight into the paper feed slot. CHECK 1 IS
THE AUTO SHEET FEEDER OVERLOADED?
The number of sheets you can load in the auto sheet feeder depends on the media you are using. The media does not feed correctly if you exceed the prescribed number of sheets. CHECK 2 IS
To avoid misfeeds and paper jams, do not load paper in the auto sheet feeder that is folded, curled, or wrinkled. Notes on Handling Print Media CHECK 3 IS
If the paper guide on the auto sheet feeder is not set correctly, the paper does not feed straight or may jam in the printer. The paper guide must be snug against the side of the stack and not too tight.
I Multiple Sheets Feed Together
When you have a stack of paper in the sheet feeder, more than one sheet feeds from the stack at the same time. CHECK 1 DID
YOU FAN THE STACK BEFORE LOADING?
Before loading a stack of media in the auto sheet feeder, always fan the pages to remove static cling and align the edges. Fanning the stack separates the sheets so they can feed smoothly from the auto sheet feeder. CHECK 2 IS
The number of sheets you can load in the auto sheet feeder depends on the media you are using. The media does not feed correctly if you exceed the prescribed number of sheets. CHECK 3 IS
To avoid misfeeds and paper jams, do not load paper in the auto sheet feeder that is folded, curled, or wrinkled. Notes on Handling Print Media

I Paper Jam

If paper jams in the printer, remove it.
Slowly pull the paper out of the printer from the auto sheet feeder or the paper output slot, whichever is easier. If the paper tears or shreds, unplug the printer, then open the front cover and remove all the fragments of paper. Close the front cover, load the paper, and then print again.

Printing Specications

Printing method Bubble Jet on-demand Printing resolution 720 (horizontal) 360 (vertical) dpi Print speed (printing with Canon standard pattern): Black printing using BC-20 Black BJ Cartridge Color printing using BC-21e Color BJ Cartridge Fast: Normal: Fast: Normal: 5 ppm 4 ppm 2 ppm (*2.5 ppm) 1.5 ppm
* Measured at ISO 10561 Print direction Bi-directional Print width max. 8.0 in (203.2 mm)

I Interface Specications

Interface (parallel) IEEE 1284-compatible Interface (USB) USB 1.10-compatible Interface connector (parallel) Amphenol 57-40360 or equivalent Interface connector (USB) USB standard Series B receptacle (USB interface) Recommended printer cable (parallel) Material: AWG28 or larger Type: Twisted-pair shielded cable Length: Up to 6.5 ft (2.0 m) Connectors: Amphenol 30360 or equivalent Recommended printer cable (USB) Material: AWG28 (data wiring pair) or AWG20 to 28 (distribution pair) Type: Twisted-pair shielded cable Length: Up to 16.4 ft (5.0 m) Connectors: USB standard Series B pluggable

I General Specications

Acoustic noise level Approx. 45 dB (per ISO 9296) Operating environment Temperature: 41 to 95F (5 to 35C) Humidity: 10 to 90%RH (no condensation) Storage environment Temperature: 32 to 95F (0 to 35C) Humidity: 5 to 90% RH (no condensation) Power supply USA/Canada AC 120 V, 60 Hz Power consumption Standby: Approx. 2 W Printing: Approx. 18 W Dimensions (with paper rest and paper output tray and extension retracted): 14.6 7.5 6.5 in (WDH) 164 mm (WDH) Weight Approx. 5.3 lb (2.4 kg) (with paper rest and paper output tray and extension attached)

I Feed Method

Continuous feed through auto sheet feeder; single or multiple sheets

I Sheet Feeder Capacity

Plain Paper (20 lb) Artists Canvas Back Print Film Banner Paper Glossy Photo Cards Glossy Photo Paper Greeting Cards High Gloss Film High Resolution Paper Magnet Sheet Transparencies T-shirt Transfers Envelopes 50 sheets max. 1 sheet 10 sheets max. 1 sheet 1 sheet 1 sheet 1 sheet 1 sheet 40 sheets max. 1 sheet 20 sheets max. 1 sheet 5 pieces max.

I Print Media

Regular size Custom size Letter, Legal, A4, A5, B5, US Com.#10, European DL width: 3.94 to 9.5 in (100.0 to 241.3 mm) height: 3.94 to 23.0 in (100.0 to 584. 2 mm) 17 to 28 lb (64 to 105 g/m2)