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Canon FAX-L290

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SPECIFICATIONS FAX-L290

FAX unit type Type: Standalone facsimile with printer function Compatibility: Group 3 Applicable line: PSTN, PABX Print technology: Laser beam printing FAX scanning features Automatic Document Feeder: 30 sheets Document size: 216mm (Max), 148mm (Min) Speed: Approx. 7.7 sec per page Resolution: Super fine, Fine, Standard Image processing system: UHQ (Ultra High Quality) Halftone: 64 shades of grey scale FAX printing features Speed: 6 pages per minutes Resolution: 600 dpi Paper capacity: 100 sheets Auto Sheet Feeder Print cartridge: FX3 All-In-One laser cartridge Smoothing, Page collated print on reception, (Face down print), Toner save mode, Auto image reduction on reception (100 to 70 %) Transmission and reception features Speed: 3 seconds per page with 33.6K bps modem* Memory: 448 pages Compression method: MH, MR, MMR Direct transmission, Memory transmission, Quick memory transmission, Error Correction Mode (ECM), Dual Access, Delayed transmission (125 locations), Sequential broadcast (125 locations), Polling transmission/reception (Memory), Sub-address transmission, Relay broadcasting command (by sub address) Security and management features Password user restriction, Direct mail prevention, Confidential transmission (by sub address) Reports: Activity report, Transmission report, Error report, Reception Report, Multi TX/RX reports, Memory/Speed dial list reports Telephony features One touch dials: 24 locations Coded dials: 100 locations Group dials: Max. 123 locations Redial: (Automatic and manual), FAX/TEL auto switch, Answering machine hook up, Remote reception, On hook key, Telephone handset (option) Copy features Resolution: 400 x 300 dpi (Direct) Speed: 6 pages per minutes (Mono) Multiple copy: Up to 99 copies Reduction: 90%, 80%, 70% Other features Auto Summer time adjustment PC requirement PC interface (USB) Windows 98: Pentium 90MHz, 32MB RAM (64MB or higher is recommended), 60 MB free HD space (150MB or higher is recommended), CD-ROM drive, Parallel or USB interface, VGA display. Windows Millennium: Pentium 150MHz, 32MB RAM (64MB or higher is recommended), 60 MB free HD space (150MB or higher is recommended), CD-ROM drive, USB interface, VGA display Windows 2000: Pentium 133MHz, 64MB RAM (128MB or higher is recommended), 60 MB free HD space (150MB or higher is recommended), CD-ROM drive, USB interface, VGA display Windows XP: Pentium 300MHz, 128MB RAM (256MB or higher is recommended), 60 MB free HD space (150MB or higher is recommended), CD-ROM drive, USB interface, VGA display PC related features Option Printer function Printer driver: Bundled (CD ROM) Applicable OS: Windows 98/ME/2000/XP Printer Description language: GDI Speed: 6 pages per minutes Resolution: 600 dpi Smoothing General features Dimensions without trays: (W x D x H) 372 x 372 x 251mm Weight Approx.: 8Kg Power source: AC 200-240V 50-60Hz Consumption: Max. 500W; Standby approx. 3.5W

FAX-L290

I need a fax that fits my business as well as my desk.
Product specifications are subject to change without notice. Windows is a registered trademark of the Microsoft Corporation of the US both in the US and in other countries. The names of companies and their products are trademarks or registered trademarks of those companies. *Based on Canon FAX standard chart No.1
The FAX-L290 meets the ENERGY STAR requirements
Canon Europa NV Bovenkerkerweg 59-XR Amstelveen The Netherlands Canon Inc 30-2 Shomomanuko 3-Chome, Ohta-ku Tokyo 146-8501 Japan www.canon-europa.com
Canon (UK) Ltd Woodhatch Reigate Surrey RH2 8BF Tel 723 www.canon.co.uk
English Edition 0031W707 Canon Europa N.V. 2002.
FAX, PRINT & COPY Whether it is plain text, photos, diagrams or a combination of those, UHQ (Ultra High Quality) scanning technology picks up gradual changes in density of your document. So the receiving end will get exactly what you send them. And when they return a fax, you benefit from laser technology that prints incoming faxes at a 600 dpi resolution. The FAX-L290 is completed with a copy feature which enables you to copy up to 99 pages at high resolution. All these features take up surprisingly little space thanks to the U-paper path, designed so that both paper intake and output are received at the top of the fax machine. The fax that combines efficiency and quality. Thats the FAX-L290. Its a high quality plain A4 paper laser fax with a high-speed Super G3 modem. It will send and receive your faxes, but also print all your other documents. Simply connect the FAX-L290 to your computer using the USB connection, and youll have a high quality laser printer right there at your desktop.
CLEAN FAXES, CLEAN HANDS To protect you from missing faxes if it runs out of paper, the FAX-L290 has a large 448-page memory. It keeps incoming faxes stored until the paper tray is refilled. The same goes for the toner. The memory holds incoming faxes until you can replace the empty toner cartridge - a simple job because toner, cleaner and other key parts all sit together in one easy replaceable unit. This All-In-One cartridge will keep your faxes as well as your hands clean. The versatile FAX-L290. It will fit anywhere in your business, adapting to your daily changing business needs.

U-paper path saves valuable space.
TIME IS MONEY Besides providing you with high quality prints, the FAX-L290 is first and foremost a fax machine. It has a number of features to make sending and receiving faxes take up as little of your time as possible. Outgoing faxes are scanned in fast before they are sent out. They can even be stored in the memory to be sent at a later time. 24 one-touch dials and 100 speed dials save dialling time and Canons SURF technology virtually eliminates warm up time.
All-In-One cartridge for low maintenance and easy replacement. Use FAX-L290 as a laserprinter with the USB port.

Optional telephone.

doc1

Continue entering other letters using the numeric buttons. If the next letter you want to enter is under a different numeric button, simply press that button until the letter you want appears. -orIf the next letter you want to enter is under the same numeric button you pressed in step 2, press to move the cursor to the right. Then press that same numeric button repeatedly until the letter you want appears. To enter a space, press Space.

Entering Numbers

Press (:1).
6 to switch to number mode
Press the numeric button that contains the number you want. To enter a space, press Space.
Continue entering other numbers using the numeric buttons.

Entering Symbols

Press # repeatedly until the symbol you want appears. If you want to enter another symbol, press to move the cursor to the right, then press # repeatedly until the symbol you want appears.

# _ # _

Correcting a Mistake
You can delete an entire entry by pressing Clear. Alternatively, follow this procedure to correct individual characters:
Use or to move the cursor under the incorrect character. Press the numeric button that contains the correct letter, to enter it over the incorrect character. If you are unsure which button to press for the letter you want, see p. 3-2.

CANE N _ CANO N _

When you have finished making corrections, press Set to register your new entry.
Registering Sender Information
What is Sender Information?
When you receive a fax, the name of the person or company who sent you the fax, their fax/telephone number, and the date and time of transmission may be printed in small type at the top of each page. This information is called the Sender information or the Transmit Terminal Identification (TTI). Similarly, you can register your details in your FAX so that whenever you send a fax, the other party knows who sent it, and when it was sent. Below is an example of how your sender information would print on a fax sent from your unit:
27-10-12 FAX YOUR NAME RECEIVER 001

)00= )01=

TELEPHONE NUMBER TEL=_ TEL=2111_
Use the numeric buttons to enter the fax/ telephone number you want to register (max. 120 digits, including spaces and pauses). To enter a space, press Space. Spaces are optional and are ignored during dialling. To enter a pause, press Redial/Pause ( p. 9-2). To correct a mistake in the number, press to delete the rightmost digit. Alternatively, press Clear to delete the entire number. To cancel coded speed dialling for the code you selected, press Clear then Set. Press Stop to return to standby mode. The fax/telephone number and the name registered under that code will be deleted. If you have already registered a number that you want to keep, ignore this step.

_ Canon Inc. _

Use the numeric buttons to enter a name for the coded speed dialling code (max. 16 characters, including spaces). If you are unsure how to enter characters, see p. 3-2. If you have already registered a name that you want to keep, ignore this step.

12 Press Set.

13 This completes the basic coded speed dialling
settings. To continue registering other coded speed dialling codes, press Data Registration and repeat the procedure from step 7. -orTo end registering coded speed dialling codes, press Stop to return to standby mode. -orTo register the transmission type for the current code you are registering, continue with the steps below.

15:00 FaxOnly

14 Press Set. 15 Use or to select ON. 16 Press Set twice.
17 Use or to select the transmission type
setting you want. You can select from the following: REGULAR TX Normal transmission. (Choose this setting if you previously set PSWD/ SUBADDRESS and no longer want to send with this setting.) PSWD/SUBADDRESS Transmission with a subaddress and/ or password. For details, see the following page.
If you selected REGULAR TX in step 17:
If you selected PSWD/SUBADDRESS in step 17: The other partys fax machine may require an ITU-T standard subaddress and/or password to receive faxes. The subaddress/password you register here must match exactly the one(s) registered on the other partys fax machine. Contact the other party to check their settings. When sending with a subaddress/password, the other partys fax machine receives the fax only if your subaddress/password matches theirs. Their fax machine then handles the received fax according to the feature they are using. You also need to register a subaddress/password when polling a fax machine that requires these settings ( p. 9-10). Continue with the steps below to register a subaddress/password:
If a subaddress is required, use the numeric buttons to enter it. If a subaddress is not required, ignore this step. If you have already registered a subaddress that you want to keep, ignore this step. Press Set twice.

01=1111

)01=2111
To add fax numbers to a previously registered group, simply enter them as explained in this step. If you enter the wrong destination, or if you want to delete a destination already registered in a group, use or to select that entry, then press Clear. To cancel group dialling for the button or code you selected, press Clear until all entries are deleted, then press Set. Press Stop to return to standby mode. All fax numbers and the name of the group registered under that button or code will be deleted.

NAME _ :A

Use the numeric buttons to enter a name for the group (max.16 characters, including spaces). If you are unsure how to enter characters, see p. 3-2. If you have already registered a name that you want to keep, ignore this step.

Canon GROUP 2_:1

DATA ENTRY OK 04=1-TOUCH SPD
To continue registering other groups, repeat the procedure from step 7. -orPress Stop to return to standby mode.
If you registered groups under one-touch speed dialling buttons, use the destination labels provided with your FAX to label the buttons. Stick the labels above each corresponding button. To check your entries, you can print a list of all the numbers and names registered for group dialling ( p. 6-18). You may want to keep this list near your FAX to refer to it when dialling.

Using Speed Dialling

Once you have registered fax/telephone numbers for one-touch speed dialling ( p. 6-3), coded speed dialling ( p. 6-8), or group dialling ( p. 6-13), you can begin to send documents or make telephone calls with speed dialling.
Sending a Document With Speed Dialling
Follow this procedure to send a document using one-touch speed dialling, coded speed dialling, or group dialling:
Load the document, face down in the ADF ( p. 4-3). To adjust the resolution and contrast, see pp. 7-2, 7-3. You may be unable to send if the memory used (shown in the LCD) is close to 100%. To free up space in the FAXs memory: print, send, or delete any documents you no longer need to be stored in memory ( p. 9-5).

MEMORY USED 0%

(Currently used memory)

DOCUMENT READY

(Standby to scan)
Enter the one-touch speed dialling button or coded speed dialling code assigned to the fax number or group you want to send to. One-touch speed dialling button: Press the one-touch speed dialling button you want. Coded speed dialling code: Press Coded Dial, then use the numeric buttons to enter the two-digit code you want. If you make a mistake, press Stop and repeat this step. NO TEL # appears if no fax/ telephone number or group is assigned to the speed dialling button or code you pressed.

27/17:23 FAX CANON 001
*********************************** CANON 27/17:23 FAX *** 1-TOUCH SPD DIAL LIST 1 *** ***********************************
NO. [ [ [ [ [ 01] 03] 04] 05] 12] CONNECTION TEL 1111 GROUP DIAL NO. 2060 [ 12] 0166 CONNECTION IDSPD 1-TOUCH

DIAL LIST TX TYPE 1

Canon CANADA REGULAR TX GROUP 2 CONNECTION ID CONNECTION TEL ITALIA Canon REGULAR TX Canon OPTICS PSWD/SUBADD. 0166 Canon AUSTRALIA Canon AUSTRALIA REGULAR TX
TX TYPE REGULAR TX REGULAR TX REGULAR TX PSWD/SUBADD.

[ [ [ [

01] 03] 04] 05]

1111 GROUP DIAL 2060

Canon CANADA Canon GROUP 2 Canon ITALIA Canon OPTICS
IF YOU PRESS # IN STEP 7 ( p. 6-18), THE DESTINATIONS ARE LISTED IN BUTTON ORDER (UNSORTED).
IF YOU PRESS ) IN STEP 7 ( 6-18), THE DESTINATIONS ARE LISTED IN ALPHABETICAL ORDER (SORTED).
1-TOUCH SPD DIAL LIST 2 (Detailed List)
*********************************** CANON 27/17:23 FAX *** 1-TOUCH SPD DIAL LIST 2 *** ***********************************
[ 01] CONNECTION TEL CONNECTION ID TX TYPE 1111 Canon CANADA REGULAR TX

1-TOUCH SPD DIAL LIST 2

0166 Canon AUSTRALIA REGULAR TX 1111 Canon CANADA REGULAR TX GROUP DIAL Canon GROUP 50921 Canon ITALIA
CONNECTION TEL GROUP CONNECTION ID DIAL CONNECTION ID GROUP 2
12] CONNECTION TEL TX TYPE
CONNECTION TEL [ 01] CONNECTION TEL CONNECTION ID Canon CONNECTION IDITALIA TX TYPE REGULAR TX

TX TYPE

CONNECTION TEL 2060 [ 03] CONNECTION TEL CONNECTION ID Canon CONNECTION IDOPTICS TX TYPE PSWD/SUBADD. SUBADDRESS 1323
CONNECTION TEL TX TYPE 0166 REGULAR TX CONNECTION ID Canon AUSTRALIA TX TYPE REGULAR TX
04] CONNECTION TEL CONNECTION ID 05] CONNECTION TEL CONNECTION ID TX TYPE SUBADDRES
2060 Canon OPTICS PSWD/SUBADD. 1323

CODED SPEED DIAL LIST 1

*********************************** CANON 27/17:23 FAX *** CODED SPEED DIAL LIST 1 *** ***********************************
NO. [* [* [* [* [* [* 00] 01] 02] 03] 21] 32] CONNECTION TEL NO. 516p[) GROUP DIAL 00] [) 3173 02] CONNECTION SPEED CODED ID

After a few seconds, the LCD changes to this display:
If FAX ONLY MODE does not appear in the LCD when you press Receive Mode, follow this procedure to set this mode:
DATA REGSTRATION USER SETTINGS RX SETTINGS ECM RX RX MODE
Press Set. Use or to select RX SETTINGS.
Press Set. Use or to select RX MODE.
Press Set. Use or to select FAX ONLY MODE.
FAX/TEL AUTO SW FAX ONLY MODE INCOMING RING
Press Receive Mode to select FAX ONLY MODE.

FAX ONLY MODE

Confirm that FaxOnly is displayed in the LCD. If FaxOnly is not displayed, press Receive Mode to select FAX ONLY MODE. After a few seconds, the LCD returns to standby mode.
The FAX treats all incoming calls as fax calls. It receives faxes automatically and disconnects any voice calls. The FAX does not ring when it receives a fax call. If you want to be alerted when a fax call is received, connect the optional handset or a telephone to the FAX, and enable the INCOMING RING setting ( p. 14-7). You can also select the number of rings before the FAX answers ( RING COUNT, p. 14-7).
Receiving Both Faxes and Telephone Calls Automatically: Fax/Tel Mode
Set this mode if you only have one telephone line for fax and telephone use and want your FAX to automatically switch between fax and voice calls. For this mode, you need to connect the optional handset or a telephone to your FAX ( p. 2-6).

Setting Fax/Tel Mode

Follow this procedure to set the receive mode to FAX/TEL AUTO SW (Fax/Tel Mode):
Open the one-touch speed dial panel. Press Data Registration. Press Set. Use or to select RX SETTINGS. Press Set. Use or to select RX MODE. Press Set. Use or to select FAX/TEL AUTO SW. Press Set. To set the options for FAX/TEL AUTO SW (Fax/Tel Mode), see the following pages.

Ex: Ex:

DATA REGSTRATION USER SETTINGS RX SETTINGS ECM RX RX MODE FAX ONLY MODE FAX/TEL AUTO SW RING START TIME
Press Stop to return to standby mode. Confirm that FaxTel is displayed in the LCD. If FaxTel is not displayed, press Receive Mode to select Fax/Tel Mode. After a few seconds, the LCD returns to standby mode.

15:00 15:00

FaxTel FaxTel
Setting the Options for Fax/Tel Mode
If you set Fax/Tel Mode, you can control precisely how the FAX handles incoming calls by adjusting the following settings: RING START TIME setting: Adjust the time the FAX takes to check whether a call is from a fax machine or from a telephone (default: 8 seconds). F/T RING TIME setting: Adjust the length of time the FAX rings when the call is from a telephone (default: 22 seconds). DEFAULT ACTION setting: Set whether the FAX switches to receive mode or disconnects the call after the ring time set in F/T RING TIME has elapsed (default: switches to receive mode). What Happens When Fax/Tel Mode is Selected When the FAX receives a call, it responds according to the type of call as follows:

p. 11-5

p. 9-5

MEMORY CLEAR REPORT

p. 13-22
1-TOUCH SPD DIAL LIST 1 1-TOUCH SPD DIAL LIST 2 CODED SPEED DIAL LIST 1 CODED SPEED DIAL LIST 2 GROUP DIAL LIST

p. 6-19

p. 6-20

p. 6-21

The FAX is factory-set to automatically print an ACTIVITY REPORT after every 20 transactions. If you want to print an ACTIVITY REPORT before it is automatically printed, follow this procedure:
Open the one-touch speed dial panel. Press Report.
ACTIVITY REPORT PRINTING REPORT
Press Set. The FAX prints an ACTIVITY REPORT.
Transactions in an ACTIVITY REPORT are listed chronologically.

27/15:00 FAX CANON 001

* 27/12 13:43 * 27/12 13:45 * 27/12 * 27/12 * 27/12 * 27/12 * 27/12 27/12 27/12 27/12 13:51 13:53 14:10 14:16 14:27 14:30 14:31 14:57

CONNECTION TEL

CONNECTION ID
ECM ECM ECM ECM ECM ECM ECM ECM ECM ECM

PGS. RESULT

1 OK 00'OK 00'STOP 3 OK 01'OK 01'OK 00'OK 03'OK 01'OK 00'OK 00'OK 01'STOP 0 OK 00'#018
1111 Canon CANADA 1111 Canon CANADA Canon TOKYO Canon AUSTRALIA Canon CANADA Canon AUSTRALIA Canon EUROPA Canon EUROPA Canon TOKYO Canon AUSTRALIA
5001 AUTO RX 0001 POLLING RX B'CAST B'CAST AUTO RX AUTO RX DELAYED TX DEL SQ BDCST DEL SQ BDCST TRANSMIT

27/12 14:59

2060 CANON OPTICS

0006 TRANSMIT

TRANSACTION (TX/RX) NUMBER INDICATES AN ENTRY THAT HAS APPEARED ON A PREVIOUS REPORT. TRANSACTION MODE ERROR CORRECTION MODE TRANSACTION ERROR PAGE ERROR CODE (

p. 13-8)

Stop PRESSED DURING TRANSACTION TRANSACTION DURATION
If you prefer the FAX not to print an ACTIVITY REPORT after every 20 transactions, disable the ACTIVITY REPORT setting ( p. 14-5). Please note that only one transaction number (TX/RX NO.) is assigned when you send a document to several fax numbers in one operation.
The FAX is factory-set to print a TX (transmission) REPORT only when an error occurs during sending. To change this setting, see TX REPORT, p. 14-5. If you set the FAX to print a report, a TX REPORT or an ERROR TX REPORT similar to the ones below, will be printed depending on the setting you select.

27/14:52 FAX CANON 001

TX REPORT
TRANSMISSION OK TX/RX NO CONNECTION TEL SUBADDRESS 432 2060

27/14:59 FAX 123 4567

ERROR TX REPORT
TX FUNCTION WAS NOT COMPLETED TX/RX NO CONNECTION TEL SUBADDRESS CONNECTION ID ST.TIME USAGE T PGS. SENT RESULT Canon EUROPA 27/12 14:1 NG
THE SLEREXE COMPANY LIMITED
SAPORS LANEOBOOLEODORSETOBH25 8ER
TELEPHONE BOOLE (945 13) 51617 FAX 123456 Our Ref. 350/PJC/EAC 27 December, 2002 Dr. P. N. Cundall, Mining Surveys Ltd., Holroyd Road, Reading Berks.
OK: TRANSMISSION SUCCESSFUL NG: SOME OR NO PAGES SENT NUMBER OF PAGES SENT TRANSMISSION DURATION TRANSMISSION TIME IF YOU ENABLE THE PRINT WITH IMAGE SETTING ( p. 14-5), THE FIRST PAGE OF THE FAX WILL PRINT ON THE REPORT TO REMIND YOU OF THE CONTENTS OF THE FAX.

Reinsert the toner cartridge into the FAX ( steps 8 and 9, p. 12-9).
If after following the procedure above, CHANGE CARTRIDGE remains in the LCD or print quality does not improve, follow this procedure to replace the toner cartridge:
Remove any documents and printouts from the FAX. Make sure the FAX is plugged in. Lift the latch and open the front cover.
Hold the toner cartridge by its handle and remove it from the FAX. Discard the old toner cartridge immediately according to the local laws and regulations for disposal of consumables. To recycle your used toner cartridge, simply follow the instructions included with your new FX-3 toner cartridge.
Clearing Jams... Jams in the ADF... Paper Jams... Jams in the Paper Delivery Slots... Jams Inside the Unit... LCD Messages...
13-2 13-2 13-3 13-3 13-3 13-8
Paper Feeding Problems.... 13-13 Faxing Problems... 13-13 Sending Problems.... 13-13 Receiving Problems... 13-15 Copying Problems... 13-17 Telephone Problems... 13-18 Printing Problems.... 13-18 General Problems.... 13-20 If You Cannot Solve a Problem... 13-21 If a Power Cut Occurs... 13-22

Chapter 13

Troubleshooting
Chapter 13 Troubleshooting

Clearing Jams

Jams in the ADF
When a document jams or misfeeds in the ADF, the LCD displays CHECK DOCUMENT. Follow this procedure to clear the document jam:
You do not need to unplug the FAX when clearing document jams.
Press Stop. Use both hands to gently open the operation panel. It only opens partially. Do not try to pull the document out without opening the operation panel since you may tear or smudge the document.
While holding the operation panel open, remove the document. Pull it gently in either direction. If a multipage document is loaded, remove the entire document from the ADF. If the paper does not pull out easily, do not force it. Contact your local authorised Canon dealer or the Canon help line.
When paper jams in the FAX, the LCD displays CLEAR PAPER JAM. Try clearing the jam by following the procedure in Jams in the Paper Delivery Slots below. If this does not clear the jam, follow the procedure in Jams Inside the Unit.
Jams in the Paper Delivery Slots
Follow this procedure to clear a paper jam in the paper delivery slots:
You do not need to unplug the FAX when clearing paper jams.
Gently pull any jammed paper out of the unit as shown. Remove the paper stack from the multipurpose tray and reload it ( p. 2-16).
If the paper jam occurred while a fax was being received into the FAXs memory, that fax will print automatically when the jam is cleared.

Jams Inside the Unit

Follow this procedure to clear a paper jam inside the unit:
Lift the latch and open the front cover.

Paper Jams

Move the paper release lever back.

The fixing assembly becomes extremely hot when the unit is in use. Be very careful not to touch it so as to avoid injury. Be careful not to touch the transfer charging roller since this adversely affects print quality.
DO NOT TOUCH THE FIXING ASSEMBLY DO NOT TOUCH THE BLACK TRANSFER CHARGING
1 MULTI-PURPOSE TRAY AREA 2 FIXING ASSEMBLY AREA
1 Multi-purpose tray area: Hold the unit steady and carefully pull the jammed paper straight out from the unit. Do this carefully to prevent tearing the jammed paper. If you do tear it, be sure to remove any torn pieces from the unit since these will cause paper to jam again. The toner on the paper will not have been fixed to the paper yet, so remove the jammed paper carefully to avoid soiling the inside of the unit. Loose toner powder inside the unit may adversely affect print quality. Loose toner powder can soil any surface; protect yourself and your work area. Remove immediately any toner powder from yourself or your clothing with cold water.
Locate the paper jam and clear it as explained on the following pages.
2 Fixing assembly area: Top edge of the jammed paper in the fixing assembly: Push the jammed paper back , then pull it carefully towards you to remove it.
The fixing assembly becomes extremely hot when the unit is in use. Be very careful not to touch it so as to avoid injury.
DO NOT TOUCH THE FIXING ASSEMBLY
Top edge of the jammed paper has passed through the fixing assembly: Pass the jammed paper under the roller.
Use both hands to carefully pull out the jammed paper. Do this carefully to prevent tearing the jammed paper. If you do tear it, be sure to remove any torn pieces from the unit since these will cause paper to jam again.
Always hold the toner cartridge by its handle.
Move the paper release lever forward. Use both hands to close the front cover.
Reload paper in the multi-purpose tray ( p. 2-16).
If you are experiencing repeated paper jams, it may be due to the paper you are using: Tap the paper on a flat surface before stacking it in the multi-purpose tray. Check that the paper you are using meets the requirements for your unit ( p. 5-2). Make sure you have completely removed any scraps of paper from inside the FAX. Not doing so will cause paper to jam again.

When you are finished, reinsert the toner cartridge. Hold the toner cartridge by its handle and insert it into the FAX as far as it will go, making sure that its tabs are aligned with the rails inside the unit.

LCD Messages

The following messages are displayed in the LCD when the FAX is performing a task, or when it encounters an error. The error code appears in the ACTIVITY REPORT ( p. 11-3).

Messsage

Error Code

Action

AUTO REDIAL
The unit is waiting to redial Wait for the unit to automatically the other partys fax redial the fax number ( p. 7-9). number because the line was busy or the other party did not answer when you tried to send the document. The fax/telephone number you dialled is busy. The fax number dialled was incorrect. The other partys fax machine is not working. The other party is not using a G3 fax machine. The telephone line type setting on your unit is incorrect. The receiving fax machine did not answer within 55 seconds (after all automatic redialling attempts). Try sending the document at a later time. Check the fax number and dial again.

BUSY/NO SIGNAL

Contact the other party and have them check their fax machine. Contact the other party to check that they are using a G3 fax machine. Set your unit for your telephone line type ( p. 3-8).
Contact the other party and have them check their fax machine. You can try to send the document using manual sending via the handset ( p. 7-6). For an overseas call, add pauses to the registered number ( p. 9-2).

CHANGE CARTRIDGE

The toner inside the toner cartridge may be unevenly distributed.
Redistribute the toner inside the toner cartridge ( p. 12-7). If the message remains, replace the toner cartridge ( p. 12-7).
The toner cartridge is empty.
Replace the toner cartridge ( p. 12-7).

Error Code #001

Cause The front cover is open. A document is jammed in the ADF. The size of the paper in the multi-purpose tray and that specified in the PAPER SIZE setting are different.
Action Close the front cover. Clear the document jam ( Then start again.
CHECK COVER CHECK DOCUMENT CHECK PAPER SIZE

p. 13-2).

Load the correct paper size ( p. 2-16) or change the PAPER SIZE setting ( p. 5-7) to match the size of the paper loaded in the multipurpose tray.

CHECK POLLING ID

No subaddress and/or password has been entered on your unit, or the subaddress and/or password do not match the settings on the other partys fax machine. No subaddress and/or password has been entered on the other partys machine, or the subaddress and/or password do not match the settings on your unit. The toner cartridge may be defective.

If you cannot solve the problem after having referred to the information in this chapter, contact your local authorised Canon dealer or the Canon help line. Canons support personnel are trained in the technical support of Canons products and will able to help you with your problem.
Attempting to repair the FAX yourself may void the limited warranty.
If the FAX makes strange noises, emits smoke or strange smells, unplug it immediately and contact your local authorised Canon dealer or the Canon help line. Do not attempt to disassemble or repair the unit yourself.
If you need to contact Canon directly, make sure you have the following information: Product name FAX-L240 or FAX-L290 Serial number The serial number is on the label located at the back of the unit.
Place of purchase Nature of problem Steps you have taken to solve the problem and the results
If You Cannot Solve a Problem

If a Power Cut Occurs

If power is suddenly lost due to a power cut or accidental unplugging, a built-in battery retains the FAXs settings. However, any documents stored in memory will be lost. During a power cut, functions are limited as follows: You cannot make telephone calls from the optional handset. Also, depending on the telephone, you may not be able to make telephone calls. You cannot send, receive, or copy documents. You can receive telephone calls from the optional handset or telephone connected to your unit. When power is restored, the FAX automatically prints a MEMORY CLEAR REPORT that lists the documents that were deleted from memory as a result of the power cut.

27/16:48 FAX CANON 001

MEMORY FILES DELETED
TX/RX NO MODE TRANSMIT BCAST DEL SQ BDCST DELAYED TX [) [ [) [ [ [ CONNECTION TEL/ID 01] 01] 02] 03] 04] 08] Canon TOKYO Canon CANADA Canon FRANCE Canon ITALIA Canon U.S.A. Canon OPTICS PGS. SET TIME 16:03 16:08 16:15 16:36 20:00 20:00 22:00 ST. TIME

3 27/27/27/27/12

If the toner cartridge is empty or there is no paper in the multi-purpose tray when power is restored, the LCD displays CHANGE CARTRIDGE or LOAD PAPER. In these cases, the MEMORY CLEAR REPORT will not be printed even after the toner cartridge is replaced or paper is loaded.
Chapter 14 Summary of Settings
Understanding the Menu System... Printing a List to Check the Current Settings.. Accessing the Menus.... USER SETTINGS Menu... REPORT SETTINGS Menu... TX (Transmission) SETTINGS Menu.. RX (Reception) SETTINGS Menu.. PRINTER SETTINGS Menu... POLLING BOX Menu... 14-2 14-2 14-3 14-4 14-5 14-6 14-7 14-8 14-9

Summary of Settings

SYSTEM SETTINGS Menu... 14-10

Chapter 14

Understanding the Menu System
The FAX menu system allows you to customise the way your unit operates. It consists of seven menus, each containing settings that control different functions of your FAX. Before adjusting any settings, you may want to print the USERS DATA LIST to check the current settings ( below).

Selects the scanning contrast (

p. 3-5).

p. 7-3).
Enables/disables the off hook alarm that alerts you that the handset is not seated properly in its cradle. Sets the volume of the FAX sounds. Selects the ring volume when the FAX detects a voice call. Selects the keypad touch beep volume. Selects the error alarm volume.
LINE MONITOR VOL Selects the line monitor volume (sound during dialling).
Selects the ring type for incoming calls. Selects the telephone line type setting for your FAX ( p. 3-8). Enables dialling through a switchboard. If you select PBX, you can select additional sub-settings ( p. 3-9).

REPORT SETTINGS Menu

Setting Description Enables/disables automatic printing of a TX (transmission) REPORT ( p. 11-4). PRINT ERROR ONLY: Prints a report only when a transmission error occurs. OUTPUT YES: Prints a report every time you send a document. OUTPUT NO: No report is printed. above, this setting enables/disables printing of the first page of the fax under the report. Sub-Settings
PRINT ERROR ONLY OUTPUT YES OUTPUT NO
PRINT WITH IMAGE If you select PRINT ERROR ONLY or OUTPUT YES RX REPORT
ON OFF OUTPUT NO PRINT ERROR ONLY OUTPUT YES
Enables/disables automatic printing of an RX (reception) REPORT ( p. 11-5). OUTPUT NO: No report is printed. PRINT ERROR ONLY: Prints a report only when a reception error occurs. OUTPUT YES: Prints a report every time you receive a document. Enables/disables automatic printing of an ACTIVITY REPORT after every 20 transactions ( p. 11-3).
AUTO PRINT ON AUTO PRINT OFF
TX (Transmission) SETTINGS Menu
Setting Description Enables/disables Error Correction Mode (ECM) during transmission. Selects the length of a pause entered within a fax/ telephone number with the Redial/Pause button. Enables/disables automatic redialling if the other partys line is busy on the first attempt ( p. 7-9). Selects the number of redial attempts. Selects the time interval between redial attempts. Enables/disables automatic scanning of documents after the fax number is entered. ON: Scanning begins automatically five seconds after entering the fax number (10 seconds if sending to multiple fax numbers). OFF: Scanning does not start automatically. (You need to press Start/Copy to begin scanning.) Sub-Settings
ECM TX MID PAUSE SET AUTO REDIAL REDIAL TIMES REDIAL INTERVAL TIME OUT
ON OFF 2 SEC (1 to 15) ON OFF 2 TIMES (1 to 10) 2 MIN. (2 to 99) ON OFF
RX (Reception) SETTINGS Menu
Setting Description Enables/disables Error Correction Mode (ECM) during reception. Selects the receive mode ( Chapter 8). If you select FAX/TEL AUTO SW, you can select additional sub-settings ( p. 8-5). When the RX MODE setting is set to FAX ONLY MODE or FAX/TEL AUTO SW, this setting enables/disables ringing when the FAX receives a call.** Selects the number of rings before the FAX begins receiving. When the receive mode is set to MANUAL MODE, this setting determines if the FAX switches to fax receive mode after it rings for a specified time. If you select ON above, this setting selects the length of time the FAX rings before switching to fax receive mode. Enables/disables remote receiving. If you select ON above, this setting selects the remote receiving ID. Enables/disables reception of a document in the FAXs memory when a problem occurs during reception. Enables/disables printing of the reception date and time, page number, and transaction number (TX/RX NO.) at the bottom of each received fax page. Sub-Settings

CHANGE DATA PASSWORD DELETE FILE PASSWORD

p. 9-15).

Enters the password (if registered) to access the polling box settings. Deletes the polling box settings (
Enters the password (if registered) to access the polling box settings.

SYSTEM SETTINGS Menu

UN/LOCK PHONE LOCK PHONE PASSWORD RX RESTRICTION
Enables/disables restriction of the FAX (

p. 9-17).

OFF ON 0000 to 9999 OFF ON DD/MM YYYY YYYY MM/DD MM/DD/YYYY ENGLISH FRENCH SPANISH GERMAN ITALIAN DUTCH FINNISH PORTUGUESE NORWEGIAN SWEDISH DANISH SLOVENE CZECH HUNGARIAN RUSSIAN 33600bps 14400bps 9600bps 7200bps 4800bps 2400bps
Enables/disables restriction of the FAX to make calls and send faxes. Enters a password to restrict access to the LOCK PHONE setting. Restricts reception of faxes to the numbers registered for speed dialling on your FAX ( p. 9-20). If you select ON, you can select additional sub-settings.
DATE SETUP DISPLAY LANGUAGE
Selects the date format displayed in the LCD and printed on the faxes you send. Selects the language of the LCD messages, settings, and reports.

TX START SPEED

Selects the speed at which the FAX starts transmitting.

Setting

Description Selects the speed at which the FAX starts receiving.

Sub-Settings

RX START SPEED
33600bps 14400bps 9600bps 7200bps 4800bps 2400bps UK GERMANY FRANCE ITALY SPAIN HOLLAND DENMARK NORWAY SWEDEN FINLAND AUSTRIA BELGIUM SWITZERLAND PORTUGAL IRELAND GREECE LUXEMBOURG HUNGARY CZECH RUSSIA SLOVENIA SOUTH AFRICA OTHERS OFF ON
Summary of Settings 14-11

COUNTRY SELECT*

Selects the country where you are using the FAX to automatically switch the selectable settings and the default settings to suit the selected country ( p. 2-9).

SUMMER TIME*

Sets the summer time (

p.3-11).

If you select ON, you can select additional sub-settings.
This setting is available for certain countries only.
Appendix A Specifications
General Specifications... Facsimile.... Copier.... Telephone.... Printer.... A-2 A-2 A-3 A-3 A-3

Appendix A

Specifications

General Specifications

Power Source 200-240 V 50/60 Hz Power Consumption Maximum: 500 W Standby: Approx. 3.5 W Weight Approx. 10 kg (With components attached) Dimensions

578 mm 401 mm

Applicable Standards Electrical Safety: CE*, GS** Radiation: CISPR Pub 22 Class B Other: PTT, Energy Star compliant, CE Marking
ADF Capacity p. 4-2 Multi-Purpose Tray Capacity p. 5-2 Printable Area p. 5-3 Scanned Area p. 4-2

cord 2-2, 2-6 type, setting 3-8 Telstra FaxStream Duet 8-2 Testing FAX 2-18 Thickness, document 4-2 Time entering 3-6 sending at preset. See Delayed sending TIME OUT setting 14-6 Timer sending. See Delayed sending Tone dialling setting for 3-8 switching temporarily to 9-3 T( ) button 9-3 Toner cartridge 2-2 compartment 2-11 installing 2-13 to 2-15 replacing 12-7 to 12-9 Toner saver setting 5-9 TONER SUPPLY LOW setting 14-8 TOUCH TONE setting 3-8, 14-4 Transfer charging roller 2-11 Transmission report. See TX (Transmission) REPORT Tray multi-purpose 2-11 multi-purpose, cover 2-2, 2-5, 2-11 support 2-2, 2-5, 2-11 TTI POSITION setting 14-4 TX, definition 1-2 TX (Transmission) REPORT 11-4 description 11-2 sample 11-4 TX (Transmission) SETTINGS menu 14-3, 14-6 TX PASSWORD setting 9-13, 14-9 TX REPORT. See also TX (Transmission) REPORT setting 14-5 TX SETTINGS menu. See TX (Transmission) SETTINGS menu TX START SPEED setting 14-10 TX TERMINAL ID setting 14-4 TX/RX CANCELLED message 13-12 TX/RX NO., definition 1-2 TX/RX NO. nnnn message 13-12 TX/RX NO. nnnn, SCANNING P.nnn, MEMORY FULL message 13-12 Type conventions 1-2, 1-3
TEL LINE TYPE setting 3-8, 14-4 Telecom FaxAbility 8-2 Telephone connecting 2-6, 2-7 making call with speed dialling 6-17 problems 13-18 TELEPHONE # MARK setting 14-4 Telephone line
UN/LOCK PHONE setting 9-17, 9-18, 14-10 UNIT NAME setting 3-7, 14-4 UNIT TELEPHONE # setting 3-7, 14-4 Unpacking FAX 2-2 to 2-4 Uppercase letter mode 3-2, 3-3 USER SETTINGS menu 14-3, 14-4 USERS DATA LIST description 11-2 printing 14-2
sample 14-2 Users Guide, type conventions 1-2, 1-3
VERTICAL ONLY setting 14-8 Volume ALARM VOLUME setting 14-4 CALLING VOLUME setting 14-4 KEYPAD VOLUME setting 14-4 LINE MONITOR VOL setting 14-4 VOLUME CONTROL setting 14-4 VOLUME CONTROL setting 14-4
Weight document 4-2 paper 5-2 unit 1-5

 

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