i560Photo Printer Desktop
Photo Performance. Everyday Use.
Maximum 4800 x 1200 color dpi with droplets as small as 2 picoliters Up to 22 ppm black/up to 15 ppm color Direct photo printing from compatible digital cameras & camcorders Edge-to-edge true borderless photos (4 x 6, 5 x 7 and 8.5 x 11 in.) 4 individual ink tanks can save you money
High speed and high performance.
The Canon i560 Desktop Photo Printer delivers fast, professional-level performance for the homeor home office. It achieves speeds of up to 22 ppm in black* and up to 15 ppm in color* along with a maximum resolution of 4800 x 1200 color dpi. * , * Canon advanced MicroFine Droplet Technology uses a revolutionary nozzle system that ejects consistent prescribed-volume droplets in sizes as small as 2 picoliters, for smoother, more photo-realistic images. It features a symmetrical print head design with 1,600 nozzles to virtually eliminate color variance and banding problems typically found with conventional high-speed, bi-directional printing. The i560 printer uses pigment-based black ink, for bold, sharp text on reports and e-mails. The i560 printer features the unique Canon Think Tank System that combines four individual ink tanks with intelligent ink management for more efficient ink usage and lower printing costs.***
Print photos direct from select digital cameras.
With select Canon digital cameras you can enjoy printing photos without a computer using Bubble Jet Direct technology. To appeal to a wider digital camera audience, PictBridge direct printing technology has been developed as the next step in PC-free photo printing. Simply connect any PictBridge-compatible digital camera or camcorder to the convenient front-panel Direct Print Port and print! The i560 printer enables you to print edge-to-edge, true borderless photos with the look and feel of traditional photographs. A 4" x 6" borderless print takes only about 50 seconds* Produce enlargementsup to a breathtaking 8.5" x 11". and youll see your photo memories come to life in vivid color and precise detail.
Photo and Web printing made easy.
The included Easy-PhotoPrint software, an Exif Print 2.2 compatible application, makes it simple to print brilliant digital photos. It faithfully reproduces the colors digitally captured, while improving image quality by virtually eliminating Photo Noise and boosting color saturation with Vivid Photo driver enhancements. The result: more perfect-looking photos that you cant wait to share. Canon developed Easy-WebPrint software to help eliminate the hassles of Web printing. Now, Web pages are automatically formatted, so theyll print properly with full color and without trimming off the right-hand margin.
* PPM print speed based on highest speed printer driver setting. 4" x 6" photo print speed based on default printer driver mode using Canon Photo Paper Pro. Print speeds will vary depending on system configuration, software, document complexity, print mode and page coverage. ** Resolution may vary based on printer driver setting. Ink droplets can be placed with a minimum pitch of 1/4800 inch. *** Will vary based on composition of images/documents printed. For a listing of select Canon digital cameras and camcorders featuring Bubble Jet Direct or PictBridge direct printing technology, visit www.usa.canon.com/consumer/directprint. To determine if a non-Canon brand camera or camcorder is PictBridge-compatible please consult the manufacturer. Easy-PhotoPrint is not supported on Mac OS 8.6. Easy-WebPrint is compatible with Windows XP and Windows 2000/Me/98 only, and requires Microsoft Internet Explorer version 5.5, version 6.0 recommended.

Desktop Photo Printer

Technical Information*
Print Speed (up to)** Number of Nozzles Print Resolution (up to) OS Compatibility Standard Interface(s) Buffer/RAM Paper Sizes Paper Handling Black: 22 ppm (approximately 2.7 seconds per page) Color: 15 ppm (approximately 4 seconds per page) 4" x 6" Borderless Photo: in approximately 50 seconds Black: 320 Color: 512 x 2 (C, M), 256 (Y) 600 x 600 dpi in black 4800 x 1200 dpi in color*** Windows XP, Windows 2000/Me/98/95, Windows NT 4.0, Mac OS (8.6 to 9.x) and Mac OS X v 10.2.1 to 10.2.x USB 2.0, IEEE 1284 Parallel Port and Direct Print Port (cables not included) 46KB Letter, legal, A4, A5, 4" x 6" 5" x 7" U.S. #10 or European envelopes , , Built-in sheet feeder150 sheets @ paper weight 17 lb. Envelopes10 Glossy Photo Cards (4" x 6")20 sheets Glossy Photo Paper (8.5" x 11")1 sheet High Resolution Paper (8.5" x 11")80 sheets Matte Photo Paper (8.5" x 11")10 sheets Photo Paper Plus Glossy For Borderless Printing (4" x 6")20 sheets Photo Paper Plus Glossy (5" x 7")10 sheets Photo Paper Plus Glossy (8.5" x 11")10 sheets Photo Paper Pro (4" x 6")20 sheets Photo Paper Pro For Borderless Printing (4" x 6")20 sheets Photo Paper Pro (8.5" x 11")10 sheets Transparencies (8.5" x 11")30 sheets 39 dB(A) in best quality mode 120V AC, 60Hz CD-ROM including Printer Driver, Setup Software and Users Guide, Quick Start Guide, PictBridge Instruction Sheet, Electronic Users Guide, Photo Application Guide, e-registration, Easy-PhotoPrint (Windows/Mac), PhotoRecord (Windows), ZoomBrowser EX (Windows), ImageBrowser (Mac), PhotoStitch (Windows/Mac), Easy-WebPrint (Windows, requires Microsoft Internet Explorer version 5.5, version 6.0 recommended) 1-year limited warranty with InstantExchange warranty program
Camera purchased separately.
Noise Level (approx.) Power Source Software

Warranty

Ordering Information
Printer and Accessories Ink Tanks i560 Desktop Photo Printer BCI-6C Cyan BCI-6M Magenta BCI-6Y Yellow BCI-3eBk Black Glossy Photo Cards (4" x 6"/20 sheets) Glossy Photo Paper (8.5" x 11"/20 sheets) High Resolution Paper (8.5" x 11"/100 sheets) Matte Photo Paper (8.5" x 11"/50 sheets) Photo Paper Plus Glossy For Borderless Printing (4" x 6"/20 sheets) Photo Paper Plus Glossy For Borderless Printing (4" x 6"/50 sheets) Photo Paper Plus Glossy For Borderless Printing (4" x 6"/120 sheets) Photo Paper Plus Glossy (5" x 7"/20 sheets) Photo Paper Plus Glossy (8.5" x 11"/20 sheets) Photo Paper Pro (8.5" x 11"/15 sheets) Photo Paper Pro (4" x 6"/20 sheets) Transparencies (8.5" x 11"/50 sheets) 8567A001 4706A003 4707A003 4708A003 4479A003 1032A002 1026A009 1033A011 7981A004 7980A007 7980A012 7980A022 7980A019 7980A006 1029A004 5699A005 1043A004

For More Information Visit
www.usa.canon.com/consumer For the name of the nearest dealer, call: 1-800-OK-CANON Canon U.S.A., Inc. One Canon Plaza Lake Success, NY 11042 1-800-OK-CANON Canon Canada, Inc. 6390 Dixie Road, Mississauga Ontario L5T 1P7, Canada 1-800-OK-CANON Canon Latin America, Inc. 703 Waterford Way, Suite 400 Miami, FL 33126 1-305-260-7400
* Specifications are subject to change without notice. ** PPM print speed based on highest speed printer driver setting. 4" x 6" photo print speed based on default printer driver mode using Canon Photo Paper Pro. Print speeds will vary depending on system configuration, software, document complexity, print mode and page coverage. *** Resolution may vary based on printer driver setting. Ink droplets can be placed with a minimum pitch of 1/4800 inch. Easy-PhotoPrint, ImageBrowser and PhotoStitch are not supported on Mac OS 8.6. Easy-WebPrint, Easy-PhotoPrint and PhotoStitch are compatible with Windows XP and Windows 2000/Me/98 only. Easy-WebPrint requires Microsoft Internet Explorer version 5.5, version 6.0 recommended. See www.canontechsupport.com for updated compatibility. System requirements vary by application. InstantExchange warranty program is subject to certain conditions and restrictions. See www.canontechsupport.com for details.

Canon Specialty Papers

MICR FINE DROPLET

TECHNOLOGY

2003 Canon U.S.A., Inc. Canon, Canon Know How and BCI are registered trademarks and MicroFine Droplet Technology and the MicroFine Droplet Technology logo are trademarks of Canon Inc. PhotoRecord is a trademark of Canon Information Systems Research Australia. Microsoft, Windows and the Windows logo are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Mac and the Mac logo are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. The Built for Mac OS X graphic is a trademark of Apple Computer, Inc., used under license. PictBridge is a trademark. All other product and brand names are trademarks of their respective owners. As an ENERGY STAR partner, Canon U.S.A., Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency. CIG-C478-0803

i560_QSG_US.book Page 3 Tuesday, May 6, 2003 1:43 PM

Loading Paper

Print Media to Avoid
Do not use the following types of paper. Using such paper will not only produce unsatisfactory results, but can also cause the printer to jam or malfunction. Folded, curled or wrinkled paper Damp paper Excessively thin paper (less than 64 gsm or 17 lb) Excessively thick paper* (more than 105 gsm or 28 lb)

*non-Canon branded paper

Picture postcards Postcards affixed with photos or stickers Envelopes with double flaps Sealed envelopes Envelopes with an embossed or treated surface Any type of paper with holes (such as loose-leaf)

Loading the Print Media

This section describes how to load plain paper into your printer. For detailed information on the speciality media Canon provides for use with its various printers, refer to the section "Using Speciality Media" on page 6. Consult the Users Guide for detailed instructions on how to load envelopes and speciality media into the printer.
i560_QSG_US.book Page 4 Tuesday, May 6, 2003 1:43 PM
Flatten the four corners of the paper before loading it.
Important When paper is curled, hold the opposing curled corners and gently bend them in the opposite direction until the paper becomes completely flat.

Prepare to load paper.

(1) Open and pull out the paper rest.
(2) Open the cover and pull out
the paper output tray completely. (3) Open the front cover and move the paper thickness lever to the correct position for the media in use. Move the lever to the left position for plain paper. Move the lever to the right position for envelopes and T-shirt Transfers.
(4) Close the front cover.
i560_QSG_US.book Page 5 Tuesday, May 6, 2003 1:43 PM

Load the paper.

Load Limit Mark Do not load beyond this Load Limit Mark. (1) Insert the paper into the auto sheet feeder with print side facing up. (2) Align the paper stack against the right side of the auto sheet feeder.
(3) Pinch the paper guide and slide it against the left side of the stack of paper.
Do not stack more than 50 sheets in the paper output tray. Do not touch the printed surface until the ink dries. For specific drying times, refer to the instructions packaged with your media.
i560_QSG_US.book Page 6 Tuesday, May 6, 2003 1:43 PM

Using Speciality Media

Canon recommends that you use genuine Canon media to ensure optimal print quality.

Photo Quality Media

Photo Paper Pro Photo Paper Plus Glossy Matte Photo Paper Glossy Photo Paper High Resolution Paper
Media Suited to Business Documents
High Resolution Paper Transparencies
i560_QSG_US.book Page 7 Tuesday, May 6, 2003 1:43 PM

Canon Speciality Media

Print the document.

(1) Click Print or OK.
You can cancel a print job in progress by simply pressing the RESUME/ CANCEL button on the printer.
i560_QSG_US.book Page 10 Tuesday, May 6, 2003 1:43 PM

Printing with Macintosh

Note The menu screens and dialog boxes that appear may vary, depending on the software application you are using. The steps described in this manual are for printing in Mac OS 9.
Create a document or open a file to print. Select Paper Size.
(1) Select Page Setup from the application software's File menu.
(2) Select the desired paper
size from the Paper Size pull-down menu.

(3) Click OK.

(2) Select the Media Type from

the pull-down menu.

(3) Select the type of document
from the Print Mode pulldown menu. (4) Click Print.
i560_QSG_US.book Page 11 Tuesday, May 6, 2003 1:43 PM
When you select the type of document from the Print Mode pulldown menu, the document is printed in color and print quality suited to the characteristics of Media Type you have selected. Text: Graphic: Select when printing documents consisting mainly of text. Select when printing documents consisting mainly of graphs and graphics (illustrations) with strong color definition. Select when printing documents consisting mainly of photographs and graphics featuring fine color gradation. If you select Manual, the Details button will become selectable. Click the Details button to display the Detailed Setting dialog box where you can fine-tune the Print Quality and Halftoning settings. Refer to the Users Guide.

Photo:

Manual:
For details about other printer driver functions, refer to the Users

Guide or Help.

You can cancel a print job in progress by simply pressing the RESUME/CANCEL button on the printer.
i560_QSG_US.book Page 12 Tuesday, May 6, 2003 1:43 PM
Printing Photographs Directly from a Digital Camera
Connecting a Canon digital camera with Bubble Jet Direct function to the printer allows you to print captured images directly without using a computer. Use the USB cable that came with your digital camera. Note To print directly from a digital camera or digital video camcorder, use only Canon Bubble Jet Direct compatible digital cameras or digital video camcorders. When you print directly from a digital camera, you need to operate from the camera itself. You are recommended to use a household power source rather than the battery pack to power the camera when it is connected to a printer. If you use a battery pack, ensure that it is fully charged.

i560_QSG_US.book Page 15 Tuesday, May 6, 2003 1:43 PM

Accessing Printer Driver

The Printer Properties dialog box can be opened from either within an application, or directly from the Windows Start menu. Note This manual refers to Windows XP operation. The operations may vary depending on your operating system. Depending on your application program, the command and menu names may differ, and there may be more steps involved in opening the Printer Properties dialog box. For more details, see the user's manual for your application.
Opening the Printer Properties Dialog Box from Your Application Program
In your application, select the command to print a document.
The Print dialog box can usually be opened by selecting Print from the File menu.
Ensure that the Canon i560 is selected. Then click Preferences (or Properties).
The Printer Properties dialog box opens.
Opening the Printer Properties Dialog Box Directly from the Start Menu
This method is used for maintenance operations such as print head cleaning, or to specify printer settings common to all application programs. When the Printer Properties dialog box is opened from the Start menu, additional tabs appear, including the Details tab. These do not appear when the Printer Properties dialog box is opened from within an application. For more information about these additional tabs, refer to your Windows documentation.
Click Start and select Control Panel, Printers and Other Hardware, and then Printers and Faxes.
For non-XP Windows, click Start, select Settings, and then Printers.
Select the Canon i560 icon. Open the File menu and select Printing Preferences (or Properties).
In Windows NT4.0, select Document Defaults. The Printer Properties dialog box opens.
i560_QSG_US.book Page 16 Tuesday, May 6, 2003 1:43 PM
Adjusting Print Quality for Photographs

Improving Printed Images

Two important factors control the quality and output of your printed images: Paper and Ink Using recommended Canon paper, speciality media, and inks for printing photographs can significantly improve the quality of your printouts. See the inside back cover for a list of Canon Specialty Papers and ink tanks for this printer. Printer Driver Settings The printer driver has a variety of settings that can be used to creatively enhance the colors and output of your photographs. Many of these features are covered in this chapter. For more detailed information, see the i560 User's Guide on the Setup Software &

User's Guide CD-ROM.

You can also access the online help in either of the following ways depending on your operating system:

Press the F1 key Click ? in the upper right corner, then click the feature you want to know more about. Click the Help button when displayed.
Turn on Balloon Help by clicking Help, then Show Balloons.

Adjusting Print Quality

Features that affect the appearance and quality of your printed images can be controlled with the printer driver. The i560 automatically adjusts printer settings to improve print quality based on the media type (plain paper, Photo Paper Pro, and so on). You can also customize the Print Quality settings if desired.
i560_QSG_US.book Page 17 Tuesday, May 6, 2003 1:43 PM
To manually adjust Print Quality settings:
Open the Printer Properties dialog box.
See"Opening the Printer Properties Dialog Box from Your Application Program" on page 15.
Select Custom in Print Quality, then click Set. to open the Set Print Quality dialog box. Move the slide bar to adjust the Print Quality.
When the process is complete, click OK.
Open the Print dialog box.
See "Printing with Macintosh" on page 10.
Click Print Mode and select Manual, then click Details. to open the Detailed Setting dialog box. Move the slide bar to adjust the print quality.
When the process is complete, click OK. 17
i560_QSG_US.book Page 18 Tuesday, May 6, 2003 1:43 PM
To automatically optimize the image: Photo Optimizer PRO automatically adjusts the photographic image created with a digital camera. Use this feature to compensate for unsatisfactory color balance and over- or under-exposure before printing.
Click the Effects tab. Select the Photo Optimizer PRO check box.

Click OK.

Click Print Mode and select Manual, then click Details. to open the Detailed Setting dialog box. Click (Special effects). Select the Photo Optimizer PRO check box.
i560_QSG_US.book Page 19 Tuesday, May 6, 2003 1:43 PM
To use Vivid Photo option: Vivid Photo intensifies background colors like fields, trees, oceans and skies, while maintaining natural skin tones in the images. Note In Windows Me, Windows 98 or Windows 95 If Background Printing has been disabled, the Vivid Photo function is not available.

i560_QSG_US.book Page 23 Tuesday, May 6, 2003 1:43 PM
Using Printer Driver Options
Your printer driver will provide you with many features that allow you to print a wide range of images and documents. The illustrations below provide a basic introduction to the many features offered by your printer driver. Note For detailed descriptions of the printer driver functions, refer to the Users

Guide.

Printing with Borderless Printing
Reducing Noise from Images Taken with Digital Camera
Smoothing the Rough Edges of Certain Images
Automatically Resizing the Image to Fit the Page
Resizing the Image by Selecting the Scaling Adding Illustrated Effect to Documents Ratio
i560_QSG_US.book Page 24 Tuesday, May 6, 2003 1:43 PM
Using the Bundled Software
The Setup Software & Users Guide CD-ROM includes photo applications designed to edit the photographs taken by a digital camera and print them as photo-lab quality prints without standard white borders. Please use the application(s) suitable for your print purposes. To install applications, refer to Easy Setup Instructions. Note For details about photo applications, refer to the Photo Application Guide included on the Setup Software & Users Guide CD-ROM. * **
Easy-PhotoPrint (Windows /Macintosh )
You can print Borderless photos easily and quickly, just by selecting a photograph taken with a digital camera and the paper type on which to print. You can also use simple editing features such as trimming and image rotation. It is Exif Print (Exif 2.2)*** compatible. Internet Explorer 4.0 or later must be installed. If you use Mac OS 9.x, CarbonLib 1.3.1 or later must be installed.

ImageBrowser (Macintosh)

You can import photographs taken with a digital camera into the computer, edit and name them. You can produce Borderless prints or Index prints with ease. It is Exif Print (Exif 2.2)*** compatible. *
ZoomBrowser EX/PhotoRecord (Windows ) PhotoStitch (Windows/Macintosh ) Easy-WebPrint (Windows )
You can import photographs taken with a digital camera into the computer, edit, name and print them in an album format. PhotoRecord is Exif Print (Exif 2.2)*** compatible. ** You can select multiple photographs and merge them to create a panoramic photo. * You can easily print pages displayed on the Internet Explorer or pages from the Users Guide (on-screen manual of this printer) in full size. Easy-WebPrint automatically adjusts the layout when printing a screen. This feature enables you to print a screen without its right edge being cut off. This application is a plug-in for Internet Explorer, and its toolbar is automatically added to Internet Explorer after installation. Internet Explorer 5.5 or later must be installed. * Windows XP, Windows 2000, Windows Me, Windows 98 are supported. ** Mac OS 9, Mac OS X v.10.2.1 to 10.2.4 is supported. *** Exif Print (Exif 2.2) is a new worldwide standard. Under Exif 2.2, the digital camera can record data tags for specific camera settings and functions such as whether the flash was on or off, if the camera was in portrait or night scene mode, etc. BJ Printers support Exif Print and use a suitable photo application to read the camera data precisely, producing optimal prints. This enables you to create prints that reproduce your vision more accurately than ever before.

i560_QSG_US.book Page 25 Tuesday, May 6, 2003 1:43 PM
Printing Borderless Photographs with Windows
This chapter describes the steps used to print from Easy-PhotoPrint included with your Setup Software and Users Guide CD-ROM using the Borderless Printing mode. Note Media Types Suitable for Borderless Printing Media types compatible with Borderless Printing include Photo Paper Plus Glossy (LTR, 4 x 6, 5 x 7 ), Photo Paper Pro (LTR, 4 x 6 ), Matte Photo Paper (LTR), and Glossy Photo Paper (LTR). Follow the steps below to create color prints of digital camera photographs with EasyPhotoPrint using the Borderless Printing function. Easy-PhotoPrint supports Exif Print (Exif 2.2). Easy-PhotoPrint can handle only JPEG files (filename extension:.jpg and.jpeg). This section describes how to print photographs stored in the folder on the hard disk.

Start Easy-PhotoPrint.

(1) Store the photographs you took with your digital camera in the folder on the hard disk. (2) Click Start, select All Programs (or Programs), Canon Utilities, Easy-PhotoPrint, and then Easy-PhotoPrint. The Image Selection sheet is displayed.

Select photographs.

(1) Select the folder containing the photograph you want to print. All photographs in the selected folder are displayed. Guidance

Thumbnail

Folder window
i560_QSG_US.book Page 26 Tuesday, May 6, 2003 1:43 PM
(2) Click the [ ] [ ] button on the thumbnail of the photograph you want to print and specify the number of copies.
Increases the number of copies. Displays the specified number of copies. Decreases the number of copies.

Select the paper.

(1) Click the Paper

Selection tab.

(2) Select the size of the
paper you use from Paper Size.
(3) Select the type of the
paper you use from Media Type.

Select the layout.

(1) Click the Layout/Print
(2) Select Borderless (full).
(3) Load the media specified in the Paper Selection tab. (4) Click Print.
i560_QSG_US.book Page 27 Tuesday, May 6, 2003 1:43 PM
Printing Borderless Photographs with Macintosh
This chapter describes the steps used to print from Easy-PhotoPrint* included with your Setup Software and Users Guide CD-ROM using the Borderless Printing mode. * If you use Mac OS 9.x, CarbonLib 1.3.1 or later must be installed. Note Media Types Suitable for Borderless Printing Media types compatible with Borderless Printing include Photo Paper Plus Glossy (LTR, 4 x 6, 5 x 7 ), Photo Paper Pro (LTR, 4 x 6 ), Matte Photo Paper (LTR) and Glossy Photo Paper (LTR).

Follow the steps below to create color prints of digital camera photographs with EasyPhotoPrint using the Borderless Printing function. Easy-PhotoPrint supports Exif Print (Exif 2.2). Easy-PhotoPrint can handle only JPEG files (filename extension:.jpg and.jpeg). This section describes how to print photographs stored in the folder on the hard disk.
(1) Store the photographs you took with your digital camera in the folder on the hard disk. (2) Open the Easy-PhotoPrint folder, and double-click the Easy-PhotoPrint icon in the folder.
i560_QSG_US.book Page 28 Tuesday, May 6, 2003 1:43 PM
i560_QSG_US.book Page 29 Tuesday, May 6, 2003 1:43 PM

Replacing an Ink Tank

When replacing an ink tank, check the model number very carefully. The printer will not print properly if the wrong ink tank is used, or installed in the incorrect position. With this printer, ink tanks must be installed in the order of yellow, magenta, cyan and black.

Yellow: BCI-6Y

Cyan: BCI-6C

Magenta: BCI-6M

Black: BCI-3eBK
Knowing When to Replace an Ink Tank
If an ink tank needs to be replaced, once printing begins, the POWER lamp will change from green to orange and flash four times. It is important to quickly identify the empty tank using the BJ Status Monitor (Windows) or error messages (Macintosh) and replace it. Note Should missing characters or white streaks appear despite sufficient ink levels, refer to the section "When Printing Becomes Faint or Colors are Incorrect" on page 33.
i560_QSG_US.book Page 30 Tuesday, May 6, 2003 1:43 PM
The following message appears when ink is empty. Printing will resume as soon as an ink tank is replaced and the front cover is closed.

Empty ink tank

The ink tank with [X] symbol is out of ink. Replace with a new ink tank. Press the RESUME/CANCEL button to resume printing with an empty ink tank. When printing is finished, replace the ink tank immediately. If you continue printing with an empty ink tank, it may cause the printer to malfunction. Menu screens will vary to some degree, depending on your software.
When Low Ink is Detected TheBJ Status Monitor appears as soon as a print job starts. [!] indicates a low ink level. Obtain a replacement tank as soon as possible.
Click Cancel Printing to cancel the current print job. Ink tank with low ink level
Press the RESUME/CANCEL button to resume printing with the ink tank empty. When printing is finished, replace the ink tank immediately. If you continue printing with an empty ink tank, it may cause the printer to malfunction.

Important Before maintaining the print head, check the following: Open the front cover and make sure the ink tank contains ink. If it is out of ink, replace it. Ensure that all the orange tape of the ink tank has been peeled off. Press "PUSH" on the ink tank and ensure that the ink tank is installed securely. Increase the Print Quality setting in the printer driver settings.

Step 1

"Printing the Nozzle Check Pattern" on page 34 If the print quality is poor If white stripes are noticeable

Step 2

"Print Head Cleaning" on page 38 If the problem remains
"Aligning the Print Head" on page 42

Step 3

"Print Head Deep Cleaning" on page 40
If Print Head Deep Cleaning does not resolve the problem, contact the Customer Care Center.
i560_QSG_US.book Page 34 Tuesday, May 6, 2003 1:43 PM
Printing the Nozzle Check Pattern
Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles, and to verify print head alignment. Use this function when printed results are blurred or the color is incorrect.
Nozzle check pattern printing can be executed also from the printer itself. With the printer on, load a sheet of Letter paper in the printer. Hold the RESUME/CANCEL button until the POWER lamp flashes twice.
With the printer on, load a sheet of Letter paper in the printer. Open the Printer Properties dialog box.
See "Opening the Printer Properties Dialog Box Directly from the Start Menu" on page 15.
Print the Nozzle Check Pattern.
(1) Click the Maintenance tab.

(2) Click Nozzle Check.

(3) When the confirmation message is displayed, click OK. See "Examining the Nozzle Check Pattern" on page 36.
i560_QSG_US.book Page 35 Tuesday, May 6, 2003 1:43 PM
With the printer on, load a sheet of Letter paper in the printer. Open the Printer Utility dialog box.
(1) Select Page Setup. in the File menu. (2) Click Utilities to open the Printer Utility dialog box.
(1) Select Test Print from the

pull-down menu.

i560_QSG_US.book Page 36 Tuesday, May 6, 2003 1:43 PM
Examining the Nozzle Check Pattern
The nozzle check pattern should appear as follows when ink is discharged properly. Examine the nozzle check pattern output by the printer. Note If the ink tank runs out of ink, the nozzle pattern will be incorrect. And you will need to replace the tank.

(1) (2)

(3) (4) (5)
(1) If lines are missing as in the illustration, run the print head cleaning procedure for Black 3eBK.

When line are missing

See "Print Head Cleaning" on page 38. (2) White stripes in this pattern require running print head cleaning procedure for Color 6C, 6M, 6Y.
When white stripes appear
See "Print Head Cleaning" on page 38. (3) Unevenness in this pattern indicates the print head requires alignment.
When lines are uneven When lines are even
See "Aligning the Print Head" on page 42.
i560_QSG_US.book Page 37 Tuesday, May 6, 2003 1:43 PM
(4) White vertical stripes in this pattern indicates the print head requires alignment.
When vertical stripes appear
See "Aligning the Print Head" on page 42. (5) Horizontal stripes in this patterns indicate the print head requires alignment.
When horizontal stripes appear
i560_QSG_US.book Page 38 Tuesday, May 6, 2003 1:43 PM

Print Head Cleaning

Clean the print head if you suspect that the nozzles might be clogged. Cleaning the print head consumes ink, so perform print head cleaning only when necessary. Note Print head cleaning can be performed also from the printer itself. Ensure that the printer is on. Hold down the RESUME/CANCEL button until the POWER lamp flashes once.
Ensure that the printer is on. Open the Printer Properties dialog box.
Start Print Head Cleaning.

(1) Click the

Maintenance tab.

(2) Click Cleaning.

(3) Select the ink nozzles to be cleaned, and then click Execute. All colors: Black 3eBK: Color 6C, 6M, 6Y: All nozzels Black ink nozzels Color ink nozzels
(4) When the confirmation message is displayed, click OK.
i560_QSG_US.book Page 39 Tuesday, May 6, 2003 1:43 PM
Ensure that the printer is on. Open the Printer Utility dialog box.

(1) Select Cleaning

from the pulldown menu.
(3) Select the ink nozzles to be cleaned, and then click OK. All colors: Black 3eBK: Color 6C, 6M, 6Y: All nozzels Black ink nozzels Color ink nozzels
(4) When the confirmation message is displayed, click OK. Important Do not perform any other operations until the print head cleaning finishes. This takes about 50 seconds. Note After print head cleaning finishes, print the nozzle check pattern to verify that the print head nozzles are clean.
See "Printing the Nozzle Check Pattern" on page 34.
If the problem persists, perform print head deep cleaning.

Caution The area around the print head can become extremely hot during extended print operation. Always avoid touching the print head and its peripheral components.
Printing highresolution photographs and graphics Printer cable is too long There may be problems in your operating system
Wait until the print job finishes. The POWER lamp flashes green while the print data is being processed. Printing photographs and high-density graphics can take time. Avoid using printer (Parallel) cables longer than 6.5 feet and USB cables longer than 16.4 feet. Restart your computer. It may solve the problem. Delete an undesired print job if there is any. Use BJ Status Monitor in Windows or BJ Print Monitor in Macintosh for the deletion. 1. Open the Printer Properties dialog box. See "Opening the Printer Properties Dialog Box Directly from the Start Menu" on page 15. 2. Click Maintenance tab and then Start Status Monitor. 3. Click Display Print Queue. 4. Select Cancel All Documents in the Printer menu. Click Yes when a confirmation message appears. The print job is deleted.
Note In Windows Me, Windows 98 or Windows 95 Click to select an undesired document and select Purge Print Documents in the Printer menu.
1. Double-click BJ Print Monitor in the Extensions in the System Folder. 2. Click to select an undesired document and click The print job is deleted. Cannot Print to End of Job Incorrect page size selected.
Verify that the page size setting matches the size of the paper loaded in the printer: - Check the Paper Size setting from within your application to ensure that it matches the size of the paper loaded. - Check the Page Setup tab in the Printer Properties dialog box (for Windows) or the Page Setup dialog box (for Macintosh) to ensure that it matches the size of the paper loaded.
Not enough free space on hard disk
Your operating system may be out of free disk space. Check the available space on your computers hard disk.
i560_QSG_US.book Page 51 Tuesday, May 6, 2003 1:43 PM
Paper Does Not Feed Properly
Inappropriate paper Check to see if the paper you are printing on is too thick or curled. type used See "Print Media to Avoid" on page 3. Foreign objects inside the auto sheet feeder Paper feed roller is dirty Look to see if a foreign object, such as a paper clip or pencil, has fallen into the auto sheet feeder. Turn the print off and unplug the power cord from the power outlet before removing it. If you are unable to remove it easily, contact the Customer Care Center. Follow the steps described below to clean the paper feed rollers. If envelopes or post cards do not feed properly, even after correcting any paper curl, clean the paper feed roller. 1. Ensure that the printer is on and there is no paper loaded in the printer. 2. Hold the RESUME/CANCEL button down and release after the POWER lamp flashes three times. The paper roller rotates as it cleans. Repeat this cleaning operation three times. 3. Load a sheet of Letter plain paper in the printer. 4. Hold the RESUME/CANCEL button down and release after the POWER lamp flashes three times, then feed the sheet of paper. Repeat this operation three times. If the printer still does not feed the envelopes or the post cards properly through the printer, even after the cleaning operation, repeat the procedure. Paper Jams 1. Gently pull the jammed paper out of the auto sheet feeder or the paper output slot, whichever is easier. If the paper tears and some of it is left in the printer, turn the printer off, then open the front cover and remove the piece of paper. Do not touch internal parts in the printer. After removing the paper, close the front cover and turn the printer on. If you cannot reach or remove the torn paper, do not attempt to disassemble the printer yourself. Contact the Customer Care Center. If you cannot extract the paper, turn the printer off, and then turn it back on. The remaining paper will be ejected automatically. 2. Reload the paper into the auto sheet feeder, then press the RESUME/CANCEL button on the printer.

i560_QSG_US.book Page 52 Tuesday, May 6, 2003 1:43 PM

Handling Error Messages

When a printer error occurs, the POWER lamp flashes. The number of flashes indicates the type of error that has occurred. Count the flashes and take the appropriate action to correct the error.

Number of Flashes

Two flashes Three flashes Four flashes
Printer is out of paper Paper jam Empty ink tank
Reload paper and press the RESUME/CANCEL button. If a paper jam occurs, clear the jammed paper, reload paper in the printer, then press the RESUME/CANCEL button. See "Paper Jams" on page 51. Replace with a new ink tank immediately. Press the RESUME/CANCEL button to resume printing with an empty ink tank. Replace the ink tank as soon as possible. It may damage the printer if you continue printing with an empty ink tank. See "Replacing an Ink Tank" on page 29. Install print head. If print head is already installed, remove the print head and check the electrical contacts for foreign matter, then reinstall. After reinstalling the print head, you may need to realign it. If the print head fails to work properly after reinstalling it, contact the Customer Care Center. The printer has a built-in waste ink tank to hold the ink consumed during print head cleaning. Eight flashes indicates that this tank is nearly full. Press the RESUME/CANCEL button to clear the error so printing can continue. Contact the Customer Care Center. Disconnect the camera cable, press the printer's RESUME/CANCEL button and reconnect the cable. If the error is not fixed, there is a possibility that you are using a digital camera or digital video camcorder that is not supported by this printer. Use Canon "Bubble Jet Direct" compatible digital cameras or digital video camcorders.

Five flashes

Print head not installed/Defective print head

Eight flashes

Waste ink tank almost full

Nine flashes

A specified period of time has lapsed without receiving a response from the digital camera / The digital camera or digital video camcorder connected is not compatible with this printer
POWER lamp flashes alternately green and orange
An error that requires contacting the Customer Care Center may have occurred. Disconnect the printer cable from the printer, and then turn the printer off and unplug the printer from the power supply. Plug the printer back in and turn the printer back on after leaving it about 10 minutes. If the problem remains, contact the Customer Care Center.
i560_QSG_US.book Page 53 Tuesday, May 6, 2003 1:43 PM
An Error Message Appears on the Screen

Dimensions (with the paper rest and paper output tray retracted): Weight: Print Head:
1500 characters per page, normal text, at standard and plain paper mode with Windows XP printer driver Based on printing the ISO JIS-SCID No.5 pattern at standard and plain paper mode with Windows XP printer driver
i560_QSG_US.book Page 59 Tuesday, May 6, 2003 1:43 PM

Bubble Jet Direct Print

Compatible Paper Card #1 (Photo Paper Pro 4 x 6 /101.6 x 152.4 mm), Card #2 (Photo Paper Plus Glossy 4 x 6 /101.6 x 152.4 mm ), Card #3 (Photo Paper Plus Glossy 5 x 7 /127.0 x 177.8 mm), LTR (Photo Paper Pro or Photo Paper Plus Glossy Letter), A4 (Photo Paper Pro or Photo Paper Plus Glossy A4) Standard: Borderless / with border, Index Print: 15-80 images 1 level Exif Print Ver. 1.00 compatible (Index print, number of copies, select images, print special characters (date/image no.))
Layout Print Print Quality Effect DPOF Functions
BJ Printer Driver Systems Requirements
Use a computer on which Windows XP, Windows 2000, Windows Me, Windows 98, Windows NT 4.0 or Windows 95 can operate. USB* interface or standard 25 pin parallel interface Available hard-disk space for printer driver installation Windows XP/Windows 2000/Windows NT 4.0: 50MB Windows Me/Windows 98/Windows 95: 15MB
USB operation can only be guaranteed on a PC with preinstalled Windows XP, Windows 2000, Windows Me, or Windows 98. (This includes Windows XP, Windows 2000, or Windows Me upgraded from pre-installed Windows 98 or later)
Use a Macintosh series computer equipped with USB interface on which Mac OS 8.6 to 9.x or Mac OS X v.10.2.1 to 10.2.4 can operate. See www.canontechsupport.com for Mac OS update compatibility. Available hard-disk space for printer driver installation Mac OS 8.6 to 9.x: 30 MB Mac OS X v.10.2.1 to 10.2.4: 100 MB The following functions are not supported when using Mac OS X v.10.2.1 to 10.2.4: - Duplex Printing - Photo Optimizer PRO
Additional Systems Requirements for User's Guide
Pentium 75 MHz equivalent or higher processor (Pentium 133MHz equivalent or higher processor recommended ) 2x or higher CD-ROM drive (4x or higher recommended) 15 MB of available hard-disk space Microsoft Internet Explorer 5.0 or later
i560_QSG_US.book Page 60 Tuesday, May 6, 2003 1:43 PM

Safety Precautions

Please read the safety warnings and cautions provided in this manual to ensure that you use your printer safely. Do not attempt to use printer in any way not described in this manual. Warning You may cause an electric shock/fire or damage the printer if you ignore any of these safety precautions.
Choosing a location Power supply Do not place the printer close to flammable solvents such as alcohol or thinners. Never attempt to plug in or unplug the printer from the power supply when your hands are wet. Always push the plug all the way into the power outlet. Never damage, modify, stretch or excessively bend or twist the power cord. Do not place heavy objects on the power cord.

i560_QSG_US.book Page 64 Tuesday, May 6, 2003 1:43 PM
Canon offers a full range of customer technical support* options: For interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to frequently asked questions (www.canontechsupport.com) Automated interactive telephone support on most current products 24 hours, 7 days a week (1-800-423-2366) 24-hour, Fax-On-Demand System for product specifications and technical information (1-800-526-4345) Free live technical support MondaySaturday (excluding holidays) for products still under warranty (1-757-413-2848) The location of the ASF nearest you (1-800-423-2366, select "automated support options") Telephone Device for the Deaf (1-866-251-3752)
If the problem cannot be corrected by using one of the above technical support options, repair options are available at the time of your call to the Free live technical support number above or via the website at www.canontechsupport.com This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. * Support program specifics are subject to change without notice.
Canon U.S.A., Inc. One Canon Plaza Lake Success, NY 11042 USA Canon is a registered trademark of Canon Inc.
i560_QSG_US.book Page 65 Tuesday, May 6, 2003 1:43 PM
Adjusting Print Quality..16 Advanced Printing..12 Aligning the Print Head..42 An Error Message Appears on the Screen.53
ImageBrowser.. 24 Ink Tank... 31 Installing the Printer Driver when using Mac OS 9.x.. 56
Balloon Help... 2 BJ Print Monitor...50 BJ Printer Driver Systems Requirements..59 BJ Status Monitor.. 30, 46, 50 Borderless (full)...26, 28 Borderless Printing.. 23, 25, 27, 49 Bubble Jet Direct..12
Load Limit Mark.. 5 Loading Paper.. 3
Matte Photo Paper... 7 Media speciality.. 6 to avoid... 3 Media Type..7, 9, 10 Media Types for Digital Camera.. 12 Media Types Suitable for Borderless Printing. 25, 27
Camera Error Message..55 Cancelling Print Jobs.. 9 Cannot Print Properly from the Digital Camera.55 CANON LIMITED WARRANTY - (USA Only)..63 Chooser...54 Cleaning..38, 39