MultiPASS MP700

Photo Printer Copier Scanner

PRELIMINARY

The Office Solution for Creative Results.
Up to 22 ppm black/up to 14 ppm color Up to 4800 x 1200 color dpi with microscopic 2 picoliter droplets Scan up to 1200 x 2400 dpi optical resolution Print photos directly from digital camera memory cards Copy up to legal-size documents Edge-to-edge borderless printing and copying
The Powerful Home Office Solution
The MultiPASSTM MP700 photo printer, copier and scanner is the compact office solution. It features the unique Canon Think Tank SystemTM that combines indivdual ink tanks with intelligent ink management for ease-of-use and the reduction of wasted ink, resulting in lower printing costs.* Your projects will get done faster with exceptional color results. You will work more efficiently, saving time and money. The MultiPASS MP700 lets your home office operate as an office away from the office.

Breakthrough Speed

The MultiPASS MP700 delivers high-quality legal and letter-size copies at speeds of up to 14 copies-per-minute (cpm) in color and 22 cpm in black and white. It also scans documents and photos at a maximum resolution of 9600 dpi in 48-bit color. Additionally, the MultiPASS MP700 offers exceptional quality printing with speeds of up to 22 pages-per-minute (ppm) in black and 14 ppm in color and fast 4 x 6 inch borderless photos that rival traditional photo processing.

Photo-quality printing

The MultiPASS MP700 utilizes advanced technology Exif Print compatibility built-in for smart processing of digital camera images and comes with Canon exclusive Easy-PhotoPrint software to make it easy to print digital photos with a level of accuracy never before possible. It allows you to print directly from digital camera memory cards and produce photo quality borderless 4 x 6, 5 x 7 and 8.5 x 11 inch output without a PC. In addition, Canons advanced MicroFine Droplet TechnologyTM helps put truly remarkable photo quality color printing to work for you with up to 4800 x 1200 dpi resolution. This technology features smaller, more precise ink droplets and provides consistent droplet quality. The result is smoother, less grainy prints with incredible detail, enhanced color reproduction and remarkable resolution.
* Will vary based on composition of images/documents printed.
Photo Printer | Copier | Scanner Technical Information*
Type Print Speed (up to) Print Resolution (up to) Paper Sizes Paper Handling Color Bubble Jet Black: 22 ppm / Color: 14 ppm Black: 600 x 600 dpi Color: 4800 x 1200 dpi Letter, legal, A4, 4" x 6", 5" x 7", U.S. #10 or European envelopes, banner paper Plain Paper150 sheets Transparencies30 sheets Envelopes10 Photo Paper Pro 4" x 6"20 sheets Photo Paper Pro 8.5" x 11"1 sheet 6882A003 Black: 22 cpm / Color: 14 cpm Black: 600 x 600 dpi 1049A003 Color: 1200 x 1200 dpi 25% - 400% Borderless Copy, 2 on 1, Image Repeat, Mirror Image, Fit to Page7201 Contact Image Sensor (CIS) 1200 x 2400 dpi (optical) 9600 x 9600 dpi (interpolated) 48-bit Internal 8.5" x 14" Card Direct CompactFlashTM, SmartMediaTM, Secure DigitalTM, Memory StickTM, MultiMediaCardTM
Copy Speed (up to) Copy Resolution Reduction / Enlargement Copy Features
Scanning Element Scanning Resolution (Max.) Color Depth Maximum Document Size

CST-6217-000

PHOTO CARD

Interface Support Media

For More Information Visit
www.usa.canon.com/consumer For name of the nearest dealer, call: 1-800-OK-CANON Canon U.S.A., Inc. One Canon Plaza Lake Success, NY 11042 1-800-OK-CANON Canon Canada, Inc. 6390 Dixie Road, Mississauga Ontario L5T 1P7, Canada 1-800-OK-CANON Canon Latin America, Inc. 703 Waterford Way, Suite 400 Miami, FL 33126 1-305-260-7400

INTERFACE / SOFTWARE

Standard Interface Software USB CD includes: Canon MP Drivers, Easy-WebPrint, Easy-PhotoPrint, ScanSoft OmniPage SE (OCR), NewSoft, Presto! PageManager, Users Guide Minimum System Requirements Windows XP: Pentium 300MHZ/64MB RAM Windows Me: Pentium 150MHZ/32MB RAM Windows 98: Pentium 90MHZ/32MB RAM Windows 2000SP1: Pentium 133MHZ/64MB RAM Microsoft Internet Explorer 4.01/SP2 65MB Hard Disk Space

GENERAL SPECIFICATIONS

Dimensions (with attachments) 17.3"(W) x 22.8"(D) x 13.4"(H) Dimensions (without attachments) 17.3"(W) x 19.5"(D) x 10.0"(H) Weight (with attachments) 24 lbs. Warranty 1 year limited warranty with InstantExchange Program**

Ordering Information

MFP Ink Tanks MultiPASSTM MP700 BCI-3eBk Black BCI-3eC Cyan BCI-3eM Magenta BCI-3eY Yellow Canon Specialty Papers High Resolution Paper (8.5" x 11"/100 sheets) Photo Paper Pro (8.5" x 11"/15 sheets) Photo Paper Pro (4" x 6"/15 sheets) * Specifications are subject to change without notice. Photo Paper Pro for Borderless Printing ** InstantExchange warranty program is subject to certain (4" x 6"/20 sheets) conditions and restrictions. See the warranty card for full details. 8298A002 4479A003 4480A003 4481A003 4482A003 1033A011 1029A004 5699A005 1029A014

MICR FINE DROPLET

TECHNOLOGY

CIG-C466-0403 0035W917

2003 Canon U.S.A., Inc., Canon, BCI, MultiPASS, Canon Think Tank System, MicroFine Droplet Technology and the MicroFine Droplet Technology logo are trademarks of Canon Inc. Canon Know How is a trademark of Canon U.S.A., Inc. Microsoft, Windows and the Windows logo are tradmarks or registered tradmarks of Microsoft Corporation in the United States and/or other countries. All other product and brand names are trademarks of their respective owners. All print speeds are based on high-speed draft mode. Print speed will vary depending on system configuration, software, document complexity, print mode and page coverage. As an ENERGY STAR partner, Canon U.S.A., Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.

CAUTION Do not place the machine on top of a carpet or rug which has long pile. The threads may get inside the machine and cause a fire. Place the machine on a flat, stable, vibration-free surface that is strong enough to support its weight. (For the weight of the machine, see the Appendix.)
Do not place objects around the power plug so that you are able to readily disconnect the power plug from the wall socket at any time. Otherwise you will be unable to disconnect the power plug in case of an emergency. Make sure the area is free from dust. Make sure the location is not affected by extreme temperature changes, and always stays between 59 and 81.5F (15 and 27.5C). Make sure the relative humidity of the area is between 20% and 80%. Keep the machine away from direct sunlight. Do not use or store the machine outdoors. Do not install the machine near devices that contain magnets or generate magnetic fields, such as speakers.

Power Supply

WARNING Do not damage or modify the power cord and power plug. Also do not place heavy objects on the power cord, pull on it, or extensively bend it. These actions may cause electrical damage and result in fire or electrical shock.
Do not insert or unplug the power plug with wet hands, as this may result in electrical shock.
Do not overload the wall outlet with too many electrical appliances, as this may result in fire or electrical shock. Plug the machine into a standard 120 V AC, 60 Hz, three-prong outlet. Operate the machine only from the type of power source indicated on the machines label or a fire, electrical shock or malfunction may occur. If you are not sure of the type of power available, consult your local power company. Do not allow the power cord to be near objects that emit heat. The outer cover of the power cord may melt resulting in fire or electrical shock. Make sure the power cord is fully extended and has no knots in it when electricity is running through it. Knots etc. in the cord may result in fire or electrical shock. Fully insert the power plug securely into the electrical outlet. If the prongs of the power plug come into contact with metallic objects etc., it may result in fire or electrical shock. CAUTION During electrical storms, turn off the power and disconnect the power cord from the power outlet. (Please note that any documents stored in the machines memory will be deleted when you turn off the power.)

Users in Canada

1. Provide only a single-line to touch-tone or rotary telephone set terminated with a standard 4-pin modular phone plug. (Touch-tone is recommended if available in your area.) 2. Order an RJ11-C modular jack (USOC code), which should be installed by the telephone company. If the RJ11-C jack is not present, installation cannot occur. 3. Order a normal business line from your telephone companys business representative. The line should be a regular voice grade line or equivalent. Use one line per machine. DDD (DIRECT DISTANCE DIAL) LINE -orIDDD (INTERNATIONAL DIRECT DISTANCE DIAL) LINE IF YOU COMMUNICATE OVERSEAS
NOTE Canon recommends an individual line following industry standards [e.g., the 2500 (touch tone) or 500 (rotary/pulse dial) telephones]. A dedicated extension off a PBX unit without Camp On signals is also permissible with your MultiPASS MP730. Key telephone systems are not recommended because they send non-standard signals to individual telephones for ringing and special codes, which may cause a fax error.
The power outlet should be a three-prong grounded receptacle (Single or Duplex). It should be independent from copiers, heaters, air conditioners or any electric equipment that is thermostatically controlled. The rated value is 120 volts and 15 amperes. The RJ11-C modular jack should be relatively close to the power outlet to facilitate installation.

NOTICE

This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is confirmed by the registration number. The abbreviation, IC, before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does not imply that Industry Canada approved the equipment. Cet appareil est conforme aux Spcifications techniques des quipements terminaux de lIndustrie du Canada. Ceci est confirm par le numro denregistrement. Labrviation IC prcdant le numro denregistrement signifie que lenregistrement a t effectu sur la base de la Dclaration de conformit indiquant que le produit est conforme aux spcifications techniques du Canada. Ceci nimplique pas que le produit ait t approuv par lindustrie du Canada. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment. Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

General print media guidelines
Print media you cannot use: Folded print media Curled print media Creased print media Moist print media Very thin print media (less than 17 lb. or 64 g/m2) Very thick print media (more than 28 lb. or 105 g/m2) Print media with holes (e.g. punched holed) Envelopes with double flaps Envelopes with pressure seals Envelopes made with embossed or treated surfaces Hold the print media as closely as possible to its edges and try not to touch the printing surface. Printing quality will deteriorate if the printing surface is damaged or becomes dirty. Do not touch the printing surface until the ink has dried. Some print media may curl and the printing surface may smudge if you have used a large amount of ink for printing. If this occurs, move the paper thickness lever to the right ( p. 3-5). Paper that tends to curl is not recommended for printing photographs or graphics. Use for printing mainly text. Do not use print media that is in bad condition ( above). If the print media is curled, uncurl it before printing. Place the print media you have not used back into its packet and store out of direct sunlight in a place where temperature and humidity is low. Photo Paper Pro guidelines: Do not touch the printed surface until the ink is fixed (approx. 30 minutes). Colors in dark images may appear indistinct at first, but will become clearer after about 30 minutes. Images may smudge if you place them in an album before the ink is completely dry. It is recommended that you allow the ink to dry for 24 hours. Do not attempt to dry the ink with a hairdryer or by exposing printed sheets to direct sunlight.
Do not store or display printouts in hot, damp, or humid conditions. Never expose them to heat or direct sunlight. Store printouts in photo albums, photo frames, or presentation binders to protect them from direct exposure to air or sunlight. Do not mount printouts in an adhesive-type album as you may not be able to remove them. Be aware that some types of clear plastic folders and albums may cause the edges of the paper to turn yellow.

Loading print media

Loading paper
Follow this procedure to load paper in the multi-purpose tray:
Remove the tray cover. Place a stack of paper (print side up) in the multi-purpose tray q. Pinch the paper guide A and adjust to the width of the stack w.
IMPORTANT Make sure the stack does not exceed the paper limit mark B or tab C. Otherwise a paper jam may occur.
Replace the tray cover over the multi-purpose tray.

Loading envelopes

Follow this procedure to load envelopes in the multi-purpose tray:
Make sure the paper thickness lever is set to the right.

For details, see p. 3-5.

Remove the tray cover. Prepare the envelopes for loading: Press down firmly on the edges of the envelopes to make the folds crisp. Also, press firmly on the area that corresponds to the edges of the back flap.
Remove any curling by holding the edges diagonally and bending them gently.
If the edges of the envelope are inflated or are curling up, place the envelope on a desk and with a pen press down on it moving from the center toward the edges of the envelope.
Ensure that no curl or puff exceeds ! / 8 in. (3 mm).
Cross-sections of the envelope edge

Incorrect

Correct
Place the stack of envelopes (print side up) in the multi-purpose tray q. Pinch the paper guide A and adjust to the width of the stack w.
Feed the left side of the envelope (return address portion) into the multi-purpose tray first. IMPORTANT Make sure the stack does not exceed the paper limit mark B or tab. Otherwise a paper jam may occur.

Loading banner paper

NOTE Always leave an extra sheet at the end of the bannerjust in case the type runs over. Printing on banner paper may require considerable amounts of ink, so use new ink tanks if necessary. For best print results on banner paper, use light design patterns.
Follow this procedure to load banner paper in the multi-purpose tray:
Remove the tray cover and multi-purpose tray, and place the machine near the edge of a table so that the paper can flow over the edge as it exits the machine.
Cut the banner paper to the required length and place it behind the machine on a flat surface. Then insert the first sheet and press gently down on the sheet q. Pinch and adjust the paper guide to the width of the paper w.

Press down gently on the sheet until paper feeding starts. Make sure the sheets behind the machine are aligned with the first sheet.
Set your computer to print on banner paper.
Allow the paper to flow over the edge of the table as it exits the machine.
Photo printing from a memory card
This feature allows you to insert a memory card directly into your machine and print photographs from it. You can also read data from and write data to a memory card from your computer.

Compatible memory cards

The following cards are compatible with the machine: Compact flash type I Compact flash type II (Except Microdrive memory cards) Memory stick Smart media Multimedia card SD memory card
CAUTION You cannot use Microdrive memory cards. You cannot use Smart media that has less than 2 MB of memory. NOTE The above cards are acceptable for this machine. However, due to varying specifications, Canon cannot guarantee that all card brands will be fully compatible. The file format is compatible with the JPEG (DCF/Exif 2.2 or lower/JFIF) format. Some digital cameras are not compatible with 64 MB and 128 MB memory cards. Photographs on memory cards that are not compatible with the camera may be unreadable or the image data may be damaged. Format the memory card with a digital camera. The memory card may not be able to be used with the machine if formatted by a computer. For information on memory cards compatible with your digital camera, contact your digital camera manufacturer. If you have copied photographs from a memory card to your computer and then edited them, be sure to print them from your computer. Copying edited photographs back onto a memory card and then printing them from your machine will not produce good results.

Recommended print media

Although you can use plain paper, Photo Paper Pro paper is recommended for high-quality images ( p. 3-3).

Chapter 4

Inserting/removing a memory card

Inserting a memory card

Follow this procedure to insert a memory card into the machine:
IMPORTANT The machine only recognizes one memory card at a time. Do not insert memory cards into both slots or the same slot at the same time as the machine will not recognize them. When switching between memory cards of the same type or inserting a memory card into a different card slot, press [ON/OFF (1 sec.)] to turn off the power before removing the card. Once removed, press [ON/OFF (1 sec.)] again to turn on the power before inserting the other memory card. In Windows 2000, if you turn off the machine, the [Unsafe Removal of Device] screen will be displayed. In this case, click [OK]. This will not affect your machine or computers operation. If you insert memory cards into both slots, the compact flash card will be recognized.

DATE & TIME 12/27/2003 15:10
Use the numeric keys to enter the date (month/day/year) and time (in 24-hour format).
Enter only the last two digits of the year.
USER SETTINGS 2.DATE SETUP
Use [2] or [3] to select <UNIT TELEPHONE #>. Press [Set].

UNIT TELEPHONE # TEL=

Use the numeric keys to enter your fax/telephone number (max. 20 digits, including spaces).
To enter a plus sign (+) before the number, press [#]. For details on how to enter or delete numbers, see p. 6-1.

Press [Set] twice.

UNIT NAME :A
Use the numeric keys to enter your name (max. 24 characters, including spaces).
For details on how to enter or delete characters, see p. 6-1.
Press [Set]. Press [Stop/Reset].
NOTE You can print the USERS DATA LIST to check the sender information you have registered (

p. 10-5).

Setting the telephone line type
Before using your machine, make sure you have set the correct telephone line type for your telephone line. If you are unsure of your telephone line type, contact your telephone company. For ISDN or ADSL connections, contact the telephone company or service provider to confirm your line type.
NOTE You can print the USERS DATA LIST to check the current setting ( p. 10-5).
Follow this procedure to set the telephone line type:
Use [2] or [3] to select <FAX SETTINGS>. Press [Set] twice.
USER SETTINGS 1.DATE & TIME
Use [2] or [3] to select <TEL LINE TYPE>. Press [Set].

TEL LINE TYPE TOUCH TONE

Use [2] or [3] to select the telephone line type.
Select: <TOUCH TONE> for tone dialing. <ROTARY PULSE> for pulse dialing.

Setting daylight saving

You can set your machine to automatically change the time for daylight saving by registering the day and time that daylight saving begins and ends. Follow this procedure to enable/disable the daylight saving.
Press [Fax]. Press [Menu]. Use [2] or [3] to select <USER DATA>. Press [Set].
Use [2] or [3] to select <SYSTEM SETTINGS>. Press [Set].
SYSTEM SETTINGS 1.AUDIBLE TONES

DAYLGHT SAV TIME ON

Use [2] or [3] to select <ON> to enable daylight saving or <OFF> to disable it. If you selected <OFF> in step 9: Press [Set]. If you selected <ON> in step 9: Press [Set] three times.

Problems printing from your computer
See below if you have tried unsuccessfully to print from your computer, or if you cannot print images scanned to your computer. The P mark indicates problems that also occur when printing copies or receiving faxes on your machine.

Cannot print at all.

P 1. Is there anything displayed in the LCD? If nothing is displayed, see p. 12-14. P 2. Is the Alarm light blinking? If it is blinking, see p. 12-18. 3. Is the background of the BJ Status Monitor picture yellow or red? Follow the instructions in the BJ Status Monitor ( Software Guide). If <Service error 5100> appears. Remove the paper jam or whatever is preventing the printhead holder from moving ( p. 12-15). If the message remains, press [ON/OFF (1 sec.)] to turn the machine off, then press again to turn it on. P 4. Are the ink tanks installed correctly? Press [Open] and lift up the scanning unit (printer cover). Press PUSH on the ink tanks and check that they are securely inserted. Also, check that the ink tanks are inserted in the correct slots ( p. 11-2). P 5. Print the nozzle check pattern ( Maintaining the printhead, p. 11-3). 6. Are you trying to print in DOS? You can only print in Windows and not in DOS.
7. Is there an application error or General Protection Fault error displayed on the computer? Is the application you are using to print with compatible with the operating system? Refer to the applications documentation. If the application is not compatible, generally you will be unable to print. Has the application been allocated enough memory? If other applications are open, close them to increase the available memory. Refer to the applications documentation to check the amount of memory the application requires. If a problem occurs when printing a specific document. Try printing again after opening and editing the document. 8. Does the hard disk have enough available space? If not, delete files you do not need to increase the available disk space. 9. Restart the computer. 10. There may be a problem with the printer driver. Remove the printer driver and try reinstalling ( Software Guide).
Cannot print to a shared printer.
1. Is the server (the computer to which the machine is connected) turned on? Turn the server on. 2. Is the server set up for printer sharing? Set up the server for printer sharing ( Software Guide). 3. Is the server set up to allow your system access to the shared printer? Set up the server to allow your system access to the shared printer.
Printing stops in the middle.
P 1. Has the machine been printing continuously over a long period? If so, the printhead will overheat. To protect the printhead, printing will stop temporarily and resume after a period of time. Interrupt printing when appropriate, turn off the machine and wait 15 minutes.

The ink empty message is displayed differently on the printer status monitor than how it is displayed on the machines LCD.
While you are printing from your computer, if the ink empty message is displayed on the printer status monitor and on the machines LCD, press [Resume] on the machine and cancel the job. On the printer status monitor, the message changes to [Ink low] and you can continue printing for a short period of time. However, the ink empty message on the machines LCD does not change so replace the appropriate ink tank.

Copying problems

See below if you are having problems copying. For printing-related problems, see the items marked with P in Problems printing from your computer, p. 12-2.
Cannot make a copy (the document or paper will not feed into the machine).
1. Is there anything displayed in the LCD? If nothing is displayed, see p. 12-14. 2. Is the Alarm light blinking? If it is blinking, see p. 12-18. 3. Is the document loaded correctly? Check that the document is loaded correctly on the platen glass or Fax Model ADF ( p. 2-2). 4. See Paper does not feed properly on p. 12-3. 5. Are the ink tanks installed correctly? Press [Open] and lift up the scanning unit (Printer cover). Press PUSH on the tanks and check that they are securely inserted. 6. Print the nozzle check pattern ( Maintaining the printhead, p. 11-3).
Paper comes out but there is nothing copied on it.
1. Is the document loaded correctly? If placing the document on the platen glass, the side to be copied should be face down. Fax Model If placing the document in the ADF, the side to be copied should be face up ( p. 2-2). 2. Has ink run out? If nothing prints or one of the colors does not print, check if the ink tanks are empty. Replace the ink tank(s) if necessary. Also, make sure the orange tape has been completely removed from the ink tanks.
Tape not removed completely
Remove the tape up to the perforations.
3. Print the nozzle check pattern (
Maintaining the printhead, p. 11-3).
Copy quality is poor (or documents are printed with streaks).
1. Are you copying a document or photograph printed from your machine? Image quality may be poor when you copy a document or photograph printed from your machine. Try printing the photograph from the memory card, or the document from your computer. 2. Clean the scanning area ( p. 11-7) and the Fax Model ADF area ( p. 11-8). 3. Clean the printhead ( p. 11-4). 4. Does the LCD show the correct type of print media loaded? If not, set the print media type ( p. 3-6). 5. Is the image quality displayed in the LCD suitable for the document? If not, set an image quality suitable for the document ( p. 5-2).

White margins appear around the scanned image.
Specify the scan area. In ScanGear MP, click [Multi-Scan] to automatically specify the scan area. If there are white margins around documents such as photographs, or if you want to trim a document (i.e. you want to scan only one part of a document), specify the area of the scan manually ( Software Guide). To display ScanGear MP when scanning, click a button on the MP Toolbox and select [Use the scanner driver to make advanced settings]. Clear this setting if you do not want ScanGear MP to display ( Software Guide).
White lines appear on the left side of the image.
Place the document approximately !/8 inch (3 mm) from the edge of the platen glass.
Cannot scan correctly with multi-scan.
1. Does the position of the photographs and the way they are positioned fulfill the following requirements? There should be a gap of at least #/8 inch (1 cm) between the edge of the platen glass and photographs. There should be a gap of at least #/8 inch (1 cm) between the edges of the photographs. There should be no more than ten photographs. The photographs should be straight (any tilting should be kept within 10 degrees). 2. Some applications do not accept multiple scans of more than two images. Check the applications documentation or contact the applications manufacturer. 3. Clean the platen glass and document cover ( p. 11-7). 4. When scanning from the platen glass, thick or curled photographs may not be scanned properly. Press lightly on the document cover when scanning. 5. Is the document smaller than (64 inch2 (1 cm2)? / You cannot use multi-scan for documents smaller than #/8 inch #/8 inch (1 cm 1 cm). Scan each document separately. 6. Is the ratio of the long and short sides of the document greater than 1:4? You cannot use multi-scan if the long side of the document is 4 or more times longer than the short side. Scan each document separately.
Scanned image is displayed at a large (small) size on the computer screen.
1. Enlarge or reduce the image display in the application. However, if you open the image in Paint or Imaging, it may display at a large size and you will not be able to reduce it. 2. Change the resolution and scan again. The image will be large if resolution is high. It will be small if resolution is low ( Software Guide).

Problems receiving faxes

See below if you are having problems receiving faxes.
Cannot receive a fax, cannot print a fax.
1. Is there anything displayed in the LCD? If nothing is displayed, see p. 12-14. 2. Is the Alarm light blinking? If it is blinking, see p. 12-18. 3. Is the machine making a noise and is the In Use/Memory light blinking? A telephone (or other peripheral device such as an answering machine or computer modem) is connected to the L jack. Reconnect to the t jack ( Set-Up Sheet). 4. Nothing is printed on the printout. Print the nozzle check pattern ( p. 11-4). If the nozzle check pattern does not print properly, see p. 11-3. If the nozzle check pattern does print properly, see the items marked with P in Problems printing from your computer, p. 12-2. NOTE Once printed, received faxes are automatically deleted from the machines memory. Accordingly make sure the printhead is cleaned periodically ( p. 11-4) to avoid clogging and potential loss of data. 5. In manual receive mode, did you pick up the handset to receive a fax and before replacing the handset, did you press [Start] or dial the remote receiving ID number? If you replace the handset without doing either of these things, the call will disconnect. 6. Which receive mode is displayed on the bottom left of the LCD? Have you followed the procedure for that receive mode correctly?

The memory card is recognized as a drive other than [Removable Disk].
Did you start your computer with a memory card inserted in a card slot? Depending on your computer, this may occur if you start your computer with a memory card inserted in the machine. Remove the memory card and restart your computer.
If nothing displays in the LCD (if there is no power)
When you connect the power cord to the machine and wall outlet, and press [ON/OFF (1 sec.)], the machine powers up and a message is displayed in the LCD. While the Alarm light blinks, the machine is initializing and you will not be able to use it. Wait until the Alarm light stops blinking. If nothing is displayed in the LCD, make the checks in the following order until something is displayed.
1. Is the power cord correctly connected? Securely connect the power cord to the machine and wall outlet. 2. Have you pressed [ON/OFF (1 sec.)]? The machine will power up and the LCD will show a message when you connect the power cord and press [ON/OFF (1 sec.)]. 3. Check that the wall outlet is working normally. Connect another electrical appliance to the wall outlet and check whether the wall outlet is working properly. 4. Connect the power cord directly to the wall outlet. Disconnect the power cord from any table taps, OA taps or extension cords and connect directly to the wall outlet. If the machine powers up when the power cord is connected directly, the table taps, OA taps or extension cords are probably defective and should be replaced. If they have a power switch, turn it on. 5. Check that the power cord is not defective. Either replace the power cord with another, or using a tester, check whether the cord is defective.
If the power disconnects unexpectedly
User data and speed dialing settings are stored using the internal battery if there is a power failure or if you accidentally disconnect the power cord. However, all documents stored in memory will be deleted. If the power disconnects, the following will apply: You will not be able to send or receive faxes, or make copies. If a telephone is connected to the machine, you may be able to receive and/or make voice calls (depending on your telephone). When power is restored, the MEMORY CLEAR REPORT will be printed automatically listing the documents deleted from memory. Note however that this report will not be printed if the print media size is set to a setting other than <LTR>, <LGL>, or <A4>, or if black ink or paper has run out.

Interpreting the messages
When the Alarm light blinks Check the message in the LCD. If there is a message, follow the instructions and correct the error. Then to resume operation, press [Resume]. The Alarm light will turn off. If the error remains, turn off the machine and disconnect the power cord. Wait 15 seconds, then reconnect the power cord and turn on the power. If you cannot clear a paper jam Turn off the machine and disconnect the power cord. Wait five seconds, reconnect the power cord and turn on the power. If the problem has been resolved, the Alarm light will turn off. If the Alarm light still lights even after you have turned the power on again Contact the Canon Customer Care Center. Error codes are printed in the ACTIVITY REPORT.

LCD messages

Message (Error code)
Cause The machine is waiting to redial the other partys number because the line was busy or the recipient did not answer when you tried to send a document. The black ink tank in the printhead is empty. The telephone number you dialed is busy. The fax number dialed was incorrect. The other partys fax machine is not working.

Action

Details

AUTO REDIAL

Wait for the machine to automatically p. 8-5 redial the number. If you want to cancel automatic redialing, wait until the machine starts dialing the number, press [Stop/Reset], then follow the instructions in the LCD. Replace the ink tank. Try sending the document at a later time. Check the fax number and dial again. Contact the other party and have them check their fax machine. p. 11-2

Bk INK EMPTY

Fax Model BUSY/NO SIGNAL (#018)
The other party is not using a G3 Contact the other party and ask them machine. to send or receive the document using a G3 machine. The touch tone/rotary pulse setting on your machine is incorrect. The receiving fax machine did not answer within 55 seconds (after all automatic redialing attempts). C INK EMPTY The cyan ink tank in the printhead is empty. Set your machine to the setting that matches your telephone line. p. 6-4
Contact the other party and have p. 8-2 them check their fax machine. You can try to send the document using manual sending. For an overseas call, add pauses to the registered number. Replace the ink tank. p. 11-2 p. 4-1

CARD READER BUSY

You tried to start photo printing Wait until the memory card slot is no when the memory card slot was longer being used by the computer. in use by the computer. The printhead holder cannot move. This is normally due to a paper jam. Clear the paper jam or whatever is p. 12-15 obstructing the printhead holder and then press [Resume]. Do not attempt to move the printhead holder manually.

3. PRINTER SETTINGS 1. QUIET MODE
2. EXTENSION AMOUNT For borderless printing or copying, selects the width cropped from the borders of the original image. 4. SYSTEM SETTINGS 1. Fax Model AUDIBLE TONES 1. KEYPAD VOLUME 2. ALARM VOLUME 2. CARD PROTECT 3. DISPLAY LANGUAGE Selects the beep volume when pressing keys on the operation panel. Selects the alarm volume. Enables/disables overwriting memory card data in all modes except photo print mode. Selects the language for LCD messages and reports.
Machine settings p. 4-15 p. 6-5
0 (off)/1/2/(off)/1/2/3 ON OFF ENGLISH FRENCH SPANISH PORTUGUESE ON OFF
4. Fax Model DAYLGHT SAV TIME
Enables/disables daylight saving. If you select <ON>, you can select additional sub-settings.

Menu: RECEIVE MODE

Function key: [Fax]
Setting Details p. 9-2 p. 9-3 p. 9-4 p. 9-5 p. 9-6
Name FAX/TEL AUTO SW FAX ONLY MODE DRPD MANUAL MODE ANS.MACHINE MODE
Selects <FAX/TEL AUTO SW> receive mode. Selects <FAX ONLY MODE> receive mode. Selects <DRPD> receive mode. Selects <MANUAL MODE> receive mode. Selects <ANS.MACHINE MODE> receive mode.

Menu: MEMORY REFERENCE

Description Prints the DOC. MEMORY LIST. Prints a document in memory.
Setting Details p. 8-8 p. 8-8 p. 8-8
These settings can only be accessed when there is a document in memory. Name 1. DOC. MEMORY LIST 2. PRINT DOCUMENT 3. DELETE DOCUMENT
Deletes a document in memory.

Menu: REPORTS/LISTS

Setting YES=(T) NO=(#) YES=(T) NO=(#) p. 7-9 p. 10-5 p. 8-8 p. 7-9 p. 7-9 Details p. 10-2
Name 1. ACTIVITY REPORT 2. SPEED DIAL LIST 1. 1-TOUCH LIST SORTED OUTPUT
Prints an ACTIVITY REPORT. Prints the 1-TOUCH SPD DIAL LIST. Selects the order of the destinations in the list. <YES=(T)>: Prints the list in alphabetical order. <NO=(#)>: Prints the list in key order. Prints the CODED SPEED DIAL LIST. Selects the order of the destinations in the list. <YES=(T)>: Prints the list in alphabetical order. <NO=(#)>: Prints the list in key order. Prints the GROUP DIAL LIST. Prints the USER DATA LIST. Prints the DOC. MEMORY LIST.