TECH BRIEF

CMP-10
CITIZENS CMP-10 MOBILE PRINTER HITS THE ROAD WITH GLOBUS, ONE OF THE WORLDS LARGEST TRAVEL TOUR COMPANIES
Globus Travel Directors Use Palm Treo Smart Phones and Citizens CMP-10 Mobile Printer to Process On-the-Spot Credit Card Transactions Worldwide
TORRANCE, Calif., (Nov. 27, 2007) Globus, a world leader in guided travel tours, was faced with a problem how to manage credit card transactions in a timely manner from customers touring locations all over the world. The answer was a unique system that uses the Palm Treo Smart Phone and Citizen Systems CMP-10 mobile, wireless printer. Used in tandem, the two products instantly deliver an itemized printed receipt to customers no matter where in the world they may be vacationing.
We needed a way for our tour directors to get quick credit card approval and print an itemized customer receipt from some pretty remote locations like Borneo or the African Rain Forest.
Evan Fields, Finance Director of Globus Globus tours are paid for in advance, but often offer tourists extra options during the tour for an additional fee. In the past this process involved the tour directors making a mechanical imprint of a credit card and snail mailing it back to the Globus offices in Littleton, Colo. This procedure took weeks to complete and created some very big accounting headaches. We needed a way for our tour directors to get quick credit card approval and print an itemized customer receipt from some pretty remote locations like Borneo or the African Rain Forest, said Evan Harolds, finance director of Globus. To further complicate matters this system needed to be simple to use and small enough for our tour directors to carry in their daily travels. The answer to the problem was a Palm Treo Smart Phone equipped with software from 3G Touch Solutions that could send and receive credit card data. To complete the transaction the system uses the ultra-compact Citizen CMP-10 mobile, wireless printer for itemized customer receipts.
Weighing less than 12 ounces and equipped with a Lithium-Ion battery supplying up to 16 hours of active run time, the CMP-10 was the perfect answer to this difficult problem. The CMP-10s protective rubber cover and built-in metal belt clip are ideal for the demanding on-the-go environment in which the Globus travel directors work. The printers optional Bluetooth interface provides a wireless connection to the Treo Smart Phones providing even more ease of use in this mobile environment.

Key Features:

Long-life Lithium-Ion Battery (16 hours active run time on a single charge) Dual or Triple Interface: Serial and Irda plus Bluetooth (optional). Accessories included: protective rubber cover, built-in metal belt clip, serial interface cable, and AC adapter/charger. ESC/POS Emulation MSR - Magnetic stripe reader (optional) 128 bit encryption and non-discoverability function for secure credit card transactions (optional) Drop-in paper loading Downloadable fonts and logos Windows Mobile, CE Net, and Pocket PC drivers available
CITIZEN SYSTEMS AMERICA CORPORATION

About Globus

For 80 years, Globus family of brands has been providing a variety of products that address the needs of today's diverse traveler with
unparalleled vacation experiences, full of discovery and insight. They offer hundreds of unique itineraries all over North America, South America, Europe, Asia and Australia.
We are very pleased that Citizens CMP-10 is part of the solution, said Seth Avergon, Marketing Director Citizen Systems America. Its great to work with other sharp technology manufacturers and create a win-win situation for our end users. Tour directors use the CMP-10 to print out itemized receipts on location that show what optional item customers selected and what it cost them. The printers are also used to generate vouchers for vendors that are then submitted for reimbursement by Globus and to create printed records for use by the tour directors in record keeping. We currently have about 175 tour directors using these units in the field and they have proven to be a reliable and effective solution to our problem, Harolds added. The tour directors like them because it speeds up the process allowing them to spend more time with the tourist and Globus realizes savings through credit approval prior to sales and simplified accounting. Globus use of the CMP-10 is another example of Citizen Systems dedication to leading technology for humanity. Creating solutions that make business easier for a world that is hard at work. For more information about the CMP-10 POS printer please visit the website at http://www.citizen-systems.com.

About the Company

Citizen Systems America develops and markets Citizen point-of-sale printers, industrial printing solutions, thermal bar code, portable thermal, high-speed line impact, specialty forms impact, serial matrix printers and OEM printer mechanisms that are used in a variety of industries from foodservice to retail to banking. For more than two decades, Citizen products have set the standard for performance, reliability and value among printers. A wholly independent U.S. corporation, Citizen Systems America is the U.S. subsidiary of Citizen Systems Japan, a global leader in the production of mini-printers, industrial printing solutions and the world's largest manufacturer of quartz crystals and oscillators. Citizen Systems Japan is the electronic products affiliate of Citizen Watch Co. Ltd., Japan, the worldrenowned manufacturer of fine timepieces. Citizen Systems Americas headquarters are located at 363 Van Ness Way, Suite 404, Torrance, CA 90501 (310) 781-1460. For more information, please visit Citizen Systems Americas web site at http://www.citizen-systems.com.
CMP-10 Bluetooth Mobile Printer
Applications: Mobile Receipt Delivery Slip Ticketing Taxi Meter Barcode Credit/Debit Daily Report Citizen is offering this small, lightweight mobile printer on a FREE trial basis to select businesses. For more details and qualifying conditions, call 800-421-6516 or go online to www.citizen-systems.com

Specifications

Printing Method Total Dots Dot Density Print Speed Print Width and Characters per Line Recommended Paper Interfaces Line thermal printing 384 dots/line 8 dots/mm (203 dpi) 50 mm/sec (400 dot lines per sec) 48mm Font A: 32 characters/line Font B: 42 characters/line 58mm0.5mm x 50mm diameter Optional cover for 40mm diameter IrDA Vers. 1.1 RS-232C SPP Bluetooth 1.2 (optional) ESC/POS + additional unique commands Barcode: EAN13, EAN8, UPC-A, UPC-E, Code 93, ITF Codabar, Code 39, Code 128 Rechargeable battery (Lithium-Ion) 7.4 V. 2000 mAh 3 hours maximum 40,000 (fully charged) 64k 50km 329 grams 116 x 90 x 51mm UL, C-UL, TV, GS, CE Marking, FCC Class B, VCCI Class B
Emulation Barcode Type Power Battery Charge Time Print Lines per Charge Buffer Reliability Weight Dimensions (W x D x H) Safety Standard and EMI
363 Van Ness Way, Suite 404 Torrance, CA 90501 (310) 781-1460 Fax: (310) 781-9152 (800) 421-6516 www.citizen-systems.com

CMP-10/CMP-10BT

Get mobile The 2" mobile printer from Citizen

Applications

Mobile Receipt Ticket Credit/Debit Daily report Delivery slip Barcode Taxi meter
Card Reader An optional mag stripe card reader makes the printer a perfect partner for many mobile POS applications. Battery The Li-ion battery allows to print up to 12 paper rolls. More autonomy is nearly impossible.

Easy paper loading

Wireless communication using IrDA

Standard type

Belt clip

Mettinger Strae 11

D-73728 Esslingen Germany

Te l. : + ( 0 ) 1 / - 0

Fa x : + ( 0 ) 1 / - 5

www.citizen-europe.com

Options

serial interface cable

CA10-01

softcase

SC10-01

Features

Palm size 50mm/sec printing speed Easy paper loading IrDA and serial interface (Cable is option) Bluetooth type available (CMP-10BT) Li-ion batery (Large capacity) ESC/POS compatibility Auto power off Low battery monitoring Belt clip 40 or 50 mm diameter cover Internal charging circuit Mag stripe card reader type available Driver: Win 2000/XP/VISTA/ 2003 Server, WinCE 3.0/4.2/5.0
mag stripe card reader type

Specifications

Printing method Printing width Dot pitch Printing speed Number of columns Character size (WxH) Character table Barcode type Line spacing Paper Interface Input buffer Sensor & Error monitoring Mag stripe card reader Power supply Auto power off Weight Dimensions (W x D x H) Operating environment Storage environment Reliability EMC and safety standards Line thermal dot printing 58mm/384 dots 8 x 8 dots/mm (203 dpi x 203 dpi) Max. 50mm/sec Font A: 32 columns: 12 x 24 dots Font B: 42 columns: 9 x 16 dots Font A: 1.25 x 3.0mm (12 x 24 dots) Font B: 0.88 x 2.13mm (9 x 17 dots) ASCII, WPC1252 (other code page data are ready to load) UPC-A/E, JAN-13/8, Code 39, ITF, CODABAR, Code 93, Code 128 4.23mm (1/6 inch, software selectable) Thermal paper roll width: 58mm, Thickness: m, Outer diameter: 50 or 40 (option), Core diameter: Min. 8mm IrDA Version 1.0 RS-232C with optional special cable (1200-115200 bps), Bluetooth (option) 64K bytes Paper end, Cover-open, Low battery, Head overhead Track 1, 2, 3 Li-ion battery, 2000mAh AC adapter only for changing (Output DC9V, 2A) 1-60min. (default 10min.), Software selectable Approx. 370g/ (with 50mm dia cover + card reader) 116x104x63mm (with 50mm dia cover + card reader) 5~40C - 20~60C Thermal head: 100,000 pulses or 50km Mechanism (MCBF): 15,000,000 lines UL, C-UL, TUV, GS, CE marking, FCC Class B, VCCI Class B
The Bluetooth Trademarks are owned by Blueooth SIG, Inc. Bluetooth SIG, Inc. 2004

Type Classification

CMP-10 E 5 M
1) 2) 3) 4) Mettinger Strae 11
1) Model type CPM-10: Standard type CMP-10BT: Bluetooth type
2) Power source U: AC 120V E: AC 230V
3) Diameter of paper roll in stock (Paper cover) 4: 40mm 5: 50mm
4) Mag stripe card reader None: Standard M: Mag stripe card reader type