TECH BRIEF

CT-S2000

The Citizen CT-S2000 HighSpeed Thermal POS Printer. Destined to make a big splash. (And take a few too.)
In restaurants, lounges and retail stores around the world, business often turns hectic, even a little messy with the occasional splash or spill. Keeping pace can be difficult enough. But finding a POS printer with the speed and resilience to handle the workload can be even more challenging. Thats why Citizen has introduced a DMA (direct memory access) printer offering the special features these establishments needthe CT-S2000 with Spill-Shield.
A stellar performerwherever its placed.
The CT-S2000 is a compact yet powerful front-exit printer designed to sit easily on a shelf (or anywhere space is limited), and kick out receipts, tickets, couponswhatever the job requireswith impressive speed and under some of the most demanding conditions. Plus, the CT-S2000 comes with one feature not found on any other printer in its classSpill-Shield, an exclusive Citizen innovation that ensures this hardy machine will continue performing well in situations where others might fail. Just ask Lee Schnoor, Director of IT for the Arizona-based Macayos Mexican Restaurant chain, a $50 million enterprise now using the CT-S2000 in up to 8 different locations per facility. In our environment, printers are constantly exposed to salsa, water and other hazards, he notes. Even in some places you wouldnt expect to have it, we have spillage. Which is why we were attracted to this machines front-discharge functionality and Spill-Shield design.
Even in some places you wouldnt expect to have it, we have spillage. Which is why we were attracted to this machines front-discharge functionality and Spill-Shield design.
Lee Schnoor, Director of IT, Macayos Restaurant, Phoenix, Arizona

Key Features:

Innovative Spill-Shield guards against accidents Small footprint and front-exit designperfect for shelves and confined spaces Fast real world print speeds of up to 220mm/sec High-Speed Direct Memory Access (DMA) Two-color print capabilities Large capacity drop-in paper loading saves time and reduces reloads Accommodates four different paper widths Long-lasting two-million-cycle auto-cutter with stepper motor Standard dual interface (USB + serial, parallel or Ethernet) Internal power supply lets you place it almost anywhere Two cash drawer kick-out Available in attractive black or cool white colors ESC/POS emulation Internal buzzer Industrys best three-year warranty
Designed to keep running, even in harsh environments.
When it comes to protection from spills, most point-of-sale printers offer only minimal safeguards. One upset soda or mishandled martini and these machines can easily give out, resulting in frustrated patrons, plus the potential for lost productivity and revenues. But with its innovative SpillShield design, the Citizen CT-S2000 is designed to keep right on going. Thats sure to be welcome news for bartenders, chefs, food service and retail employees who dont have time to stop serving customers while they dry the machine and replace the media, or worse.

CITIZEN SYSTEMS AMERICA CORPORATION
About Macayos Mexican Restaurant
Thriving in one of the nations most competitive markets for Mexican cuisine, Macayos Mexican Restaurant has built its success by offering patrons a consistently delicious, casual Sonoran-style dining experience. Founded in 1946, they have since grown into a $50 million organization with 18 stores across Arizona and Nevada.
A superior company with a better product at a better price. Built to keep up when business picks up.
With a real world output of up to 220mm/second, the CT-S2000 will help clerks, service personnel, sales associateseveryonehandle more transactions in less time. Plus, it offers many other conveniences to make any user more productive in practically any environmentfeatures like largecapacity drop-in paper loading to cut down on refills, an auto-cutter built to last two million cycles and a trouble-free operation that makes it suitable for all skill levels. And Macayos Lee Schnoor agrees. With its easy-access button, diagrams and simple, intuitive loading, the printer is very easy to work witheven for employees with no training at all. In their quest for a superior POS printer, retail, hospitality and a wide range of other businesses like Macayos have found the CT-S2000 conforms to the finest Citizen tradition of intelligent engineering, quality manufacturing and excellent product positioning. It provides all the features theyll need to stay productive and profitable; yet its not over-engineered with costly and marginally useful extras. Together with an attractive price point, the industrys best three-year warranty and Citizens legendary sales service, this high-speed thermal POS printer stands as an outstanding value. From Day One, Citizen has been very helpful in bringing solutions to our company and proving that they stand behind what they sell, says Bob Myers, Macayos CFO. Theyve been one of the best companies weve ever dealt with.
Engineered for maximum flexibility.
In addition to its novel Spill-Shield design and other features, the CT-S2000 also offers excellent versatility. It prints in one or two colors on four different paper widths. It comes with an internal power supply (no underthe-counter power brick needed), and has both a serial and parallel USB interface, plus Windows XP, Vista, Linux and OPOS drivers. So it can be seamlessly integrated with a wide variety of systems. That was especially important for Macayos Restaurant, as Lee Schnoor explains. Like many organizations, we werent planning to replace all our printers all at once. So finding a system that was backward-compatible with the older serial technology but equipped with the newer USB interface going forward was one of the many things that interested us in the CT-S2000.
Microsoft, Windows, Windows Server, Windows Vista, and the Windows logo are trademarks of the Microsoft group of companies.

Specifications

CT-S2000 Hi-Speed Thermal Printer

Applications: Hospitality Retail Ticketing Kitchen Receipts Coupon Printing Citizen is offering this high-speed thermal POS printer on a FREE trial basis to select businesses. For more details and qualifying conditions, call 800-421-6516 or go online to www.citizen-systems.com
Printing Method Print Width Dot Density Print Speed Number of Columns

Character Size

Character Table Barcode Types Paper Feed Pitch Line Feed Pitch Paper Roll Auto Paper Cutter
Interface O/S Drivers Input Buffer NV User Memory Drawer Kick-Out Power Supply Weight Outside Dimensions Environment Reliability
Line thermal dot print method Max 80mm/640 dots 8 (horizontal) X 8 (vertical) dots/mm (203 dpi) Max 220mm/sec Font A: Max 53 columns 12 x 24 Font B: Max 71 columns 9 x 24 Font C: Max 80 columns 8 x16 Font A: 1.50 x 3.00mm Font B: 1.13 x 3.00mm Font C: 1.00 x 2.00mm International characters (12 countries) UPC-A/E, JAN/EAN-8, JAN-EAN-13, ITF, Code 39, Code 93, Code 128, and CODABAR 0.125mm 4.23 mm (1/16 inch) User selectable 82.5, 80, 60, 58 x 102mm diameter Method: Guillotine, partial cut available (one point left) Cut duty: 20 cuts/minute Paper thickness: Humidity 10-90% RH High speed parallel + USB, Serial + USB Ethernet + USB Ships with Windows XP, Vista, Linux, and OPOS drivers (includes customization utility) 4k bytes Max 384k user selectable Two drawers Input: AC100-230V 2 kg (W x D x H) 147 x 207 x 147mm Operation 5-45 C, 10-90 RH% (no condensation) Storage -20 to 60 C, 10-90 RH% (no condensation) Main Unit 20 Million lines Thermal Head 200 Million pulses or 150km Auto Cutter 2 Million cuts
363 Van Ness Way, Suite 404 Torrance, CA 90501 (310) 781-1460 Fax: (310) 781-9152 (800) 421-6516 www.citizen-systems.com

CT-S2000 / 2000L

Confidence in Point-Of-Sale The fully loaded high end thermal printer with built in protection

Applications

Receipt Coupon Ticket Daily report Kitchen Delivery slip Barcode Weigh scales Kiosk
One Touch Top Cover Spill-Shield design to prevent damage from moisture or foreign objects to the internal mechanism. This makes it the best protected printer at the POS. No matter where you are: bar, restaurant or shop nothing can stop your printer to do it`s job. Dual Interface USB is default in addition to serial or parallel interface boards. This makes the CT-S2000 a future-proof investment.

One touch cover open

Available in black

Splash proof cover

CT-S2000/2000L Internal Power Supply All 80mm POS printers from Citizen offer an internal power supply.

Mettinger Strae 11

D-73728 Esslingen Germany

Te l. : + ( 0 ) 1 / - 0

Fa x : + ( 0 ) 1 / - 5

www.citizen-europe.com

Options
Lable type Interface cards

Features

Paper Roll

82.5 80

Parallel (TA66811-0)

Serial (TB66832-00F)

Ethernet (950053-00)

Specifications

Printing method Printing width Dot pitch Printing speed Number of columns Line thermal dot printing 82.5mm paper: 80mm/640 dots, 80mm paper: 72mm / 576 dots, 60mm paper: 54,5mm / 436 dots, 58mm paper: 54mm / 432 dots 8 x 8 dots/mm (203 dpi x 203 dpi) Max. 220mm/sec (52 lines/sec) 82.5mm paper: Font A - 53 columns / Font B 71 columns / Font C 80 columns 80mm paper: Font A - 48 columns, Font B - 64 columns, Font C - 72 columns 60mm paper: Font A 36 columns / Font B - 48 columns / Font C 54 columns 58mm paper: Font A 35 columns / Font B 46 columns / Font C 52 columns Font A: 1.25 x 3.00mm (12 x 24 dots) Font B: 0.88 x 2.13mm (9 x 17 dots) Font C: 0.88 x 2.00mm (8 x 16 dots) Code page 437, 850, 852, 857, 858, 860, 863, 864, 865, 866, Katakana, WPC1252 , Thai code 18 UPC-A/E, JAN-13/8, ITF, Code 39, Code 128, CODABAR, Code 93 4.23mm (1/6 inch); can be set by a command. 82.5/80/60/58mm x 102mm Parallel (IEEE 1284) & USB, Serial (RS-232C) & USB 4K bytes / 45 bytes 384K bytes 2 Drawers Input: AC 100-240V, 50/60 Hz, 150VA Output: DC24V, 2A DC 24V7% (DC power supply type) AC power type; 2.0kg / DCP power type: 1.8kg 147 x 207 x 147mm 5~40C, 10~90% RH (No condensation) -20~60C, 10~90% RH (No condensation) Main unit: 20,000,000 lines, thermal head: 100,000,000 pulses or 150km Auto cutter: 2,000,000 cuts UL, C-UL, FCC Class A, TUV-GS, CE marking, CCC

Customization Software

Character size (WxH)
Character table Barcode type Line spacing Paper Interface Input buffer NV user memory Drawer kick-out Power supply
Weight Dimensions (W x D x H) Operating environment Storage environment Reliability EMC and safety standards
220mm/sec high-speed printing 82.5/80/60/58mm selectable paper width One touch cover open and Easy paper loading Cutter (full/partial) Front paper exit Splash proof design (Conform to IPX1) Larger paper roll capability as 102mm Optional interface cards USB is default in addition to Serial or Parallel interface board Built-in AC adaptor Black mark function (option) Cash drawer kick-out Bitmap data registration (NV memory) Barcode printing ESC/POS compatibility Page mode Two color printing Smoothing font Label printing (CT-S2000L) Easy customization by software Available in white, black or dark grey (option) Driver: Win2000/XP/Vista/2003 Server, OPOS 1.8, CUPS

Type Classification

CT-S2000 DC RS E BK L
1) 2) 3) 4) 5) 6) Mettinger Strae 11

1) Model type CT-S2000

2) Power Supply 3) Interface 4) Character set U: USA PA: Parallel (IEEE1284) & USB None: AC power type E: Europe RS: Serial (RS-232C) & USB (Built-in Power supply) UB: USB only (option) DC: DC power supply type Te l. : + ( 0 ) 1 / - 0