secrets and other proprietary information of Creative and its licensors. Except to the extent expressly permitted by this Agreement or by the laws of the jurisdiction where you are located, you may not decompile, disassemble or otherwise reverse engineer the Software, or engage in any other activities to obtain underlying information that is not visible to the user in connection with normal use of the Software. In particular, you agree not for any purpose to transmit the Software or display the Software's object code on any computer screen or to make any hardcopy memory dumps of the Software's object code. If you believe you require information related to the interoperability of the Software with other programs, you shall not decompile or disassemble the Software to obtain such information, and you agree to request such information from Creative at the address listed below. Upon receiving such a request, Creative shall determine whether you require such information for a legitimate purpose and, if so, Creative will provide such information to you within a reasonable time and on reasonable conditions. In any event, you will notify Creative of any information derived from reverse engineering or such other activities, and the results thereof will constitute the confidential information of Creative that may be used only in connection with the Software. 11.For Software With CDDB Features. This package includes applications which may contain software from CDDB, Inc.of Berkeley California ("CDDB"). The software from CDDB (the "CDDB Client") enables the application to do online disc identification and obtain music-related information, including name, artist, track and title information ("CDDB Data") from online servers
("CDDB Servers") and to perform other functions. You agree that you will use CDDB Data, the CDDB Client and CDDB Servers for your own personal non-commercial use only. You agree not to assign, copy, transfer or transmit the CDDB Client or any CDDB Data to any third party. YOU AGREE NOT TO USE OR EXPLOIT CDDB DATA, THE CDDB CLIENT,OR CDDB SERVERS,EXCEPT AS EXPRESSLY PERMITTED HEREIN. You agree that your non-exclusive license to use the CDDB Data, the CDDB Client and CDDB Servers will terminate if you violate these restrictions. If your license terminates, you agree to cease any and all use of the CDDB Data, the CDDB Client and CDDB Servers. CDDB reserves all rights in CDDB Data, the CDDB Client and the CDDB Servers, including all ownership rights. You agree that CDDB, Inc. may enforce its rights under this Agreement against you directly in its own name. The CDDB Client and each item of CDDB Data are licensed to you "AS IS." CDDB makes no representations or warranties, express or implied, regarding the accuracy of any CDDB Data from in the CDDB Servers. CDDB reserves the right to delete data from the CDDB Servers or to change data categories for any cause that CDDB deems sufficient. No warranty is made that the CDDB Client or CDDB Servers are error-free or that functioning of CDDB Client or CDDB Servers will be uninterrupted. CDDB is not obligated to provide you with any new enhanced or additional data types or categories that CDDB may chose to provide in the future. CDDB DISCLAIMS ALL WARRANTIES EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES

OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT. CDDB does not warrant the results that will be obtained by your use of the CDDB Client or any CDDB Server. IN NO CASE WILL CDDB BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTIAL DAMAGES OR FOR ANY LOST PROFITS, OR LOST REVENUES. TERMINATION The license granted to you is effective until terminated. You may terminate it at any time by returning the Software (including any portions or copies thereof) to Creative. The license will also terminate automatically without any notice from Creative if you fail to comply with any term or condition of this Agreement. You agree upon such termination to return the Software (including any portions or copies thereof) to Creative. Upon termination, Creative may also enforce any rights provided by law. The provisions of this Agreement that protect the proprietary rights of Creative will continue in force after termination. LIMITED WARRANTY Creative warrants, as the sole warranty, that the disks on which the Software is furnished will be free of defects, as set forth in the Warranty Card or printed manual included with the Software. No distributor, dealer or any other entity or person is authorised to expand or alter this warranty or any other provisions of this Agreement. Any representation, other than the warranties set forth in this Agreement, will not bind Creative. Creative does not warrant that the functions contained in the Software will meet your requirements or that the operation of the Software will be uninterrupted, error-free or free from malicious code. For purposes of this paragraph, malicious code means any program code designed
to contaminate other computer programs or computer data, consume computer resources, modify, destroy, record, or transmit data, or in some other fashion usurp the normal operation of the computer, computer system, or computer network, including viruses, Trojan horses, droppers, worms, logic bombs, and the like. EXCEPT AS STATED ABOVE IN THIS AGREEMENT, THE SOFTWARE IS PROVIDED AS-IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. CREATIVE IS NOT OBLIGATED TO PROVIDE ANY UPDATES, UPGRADES OR TECHNICAL SUPPORT FOR THE SOFTWARE. Further, Creative shall not be liable for the accuracy of any information provided by Creative or third party technical support personnel, or any damages caused, either directly or indirectly, by acts taken or omissions made by you as a result of such technical support. You assume full responsibility for the selection of the Software to achieve your intended results, and for the installation, use and results obtained from the Software. You also assume the entire risk as it applies to the quality and performance of the Software. Should the Software prove defective, you (and not Creative, or its distributors or dealers) assume the entire cost of all necessary servicing, repair or correction. This warranty gives you specific legal rights, and you may also have other rights which vary from country/state to country/state. Some countries/states do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. Creative disclaims all warranties of any kind if the Software

System Requirements

For Creative software, your card requires at least: Genuine Intel Pentium class processor: 166 MHz for Windows 95/98 or Windows Millennium Edition, 200 MHz for Windows NT 4.0 or Windows 2000 Intel or 100% compatible motherboard chipset Windows 95, 98 or Millennium Edition, Windows NT 4.0 or Windows MB RAM for Windows 95/98 or Millennium Edition (32 MB RAM recommended), 32 MB RAM for Windows NT 4.0, 64 MB RAM for Windows MB of free hard disk space Open half-length PCI 2.1 compliant slot Headphones or amplified speakers (available separately) CD-ROM drive required for software installation Sound Blaster Live! Player 5.1 gives you an estimate of the hard disk space required when you select it on the installation screen. Included applications may need higher system requirements or microphone for basic functionalities. Refer to the documentation for individual applications for details.

Live!Ware Benefits

Your Investment Is Protected as you have less of a likelihood of finding your audio card obsolete shortly after purchasing it. Through Live!Ware, new features and applications are always made available for you to experience the latest technology and to extend the life of your card. The Value and Experience Increases Over Time as Live!Ware continues to deliver new capabilities and enhancements. Each upgrade will rejuvenate your audio card, allowing you to experience new functionality. It is as if your audio card is reborn. Your Hardware Is Up To Date because the latest Live!Ware upgrades are only a download away. When new standards and capabilities emerge, your hardware is ready for itjust download the functions and your hardware becomes up-to-date!
Getting More Information Where To Go From Here. Other Recommendations Document Conventions
See the online Users Guide for MIDI specifications and connector pin assignments, as well as instructions on using the various applications in your audio package. For hardware and software installation instructions, refer to Chapters 1 and 2. To learn about the bundled applications, refer to Chapters 3 and 4. View the contents of the Demo CD for additional demonstrations, libraries and other software. Visit the www.soundblaster.com site for more information, content and Live!Ware updates. The following typographical conventions are used throughout this document: Text that must be entered exactly as it appears. Title of a book or a placeholder, which represents the information you must provide. UPPERCASE Directory name, file name, or acronym. The notepad icon indicates information that is of particular importance and should be considered before continuing. bold italic The alarm clock designates a caution or warning that can help you avoid situations involving risk.

Line In Mic In Microphone Line Out Rear Out
Connects to analog front and rear inputs of FourPointSurround speakers

Joystick/MIDI

Sound Blaster Live! card Connects to Live! Drive IR. See Enhancing Your Sound Blaster Live! Experience for more details.
GamePad * e.g., Playworks DTT3500 Digital speakers
Figure 1-3: Connecting other devices.
1-4 Installing Sound Blaster Live! Player 5.1
Enhancing Your Sound Blaster Live! Experience
Playing Games and Music, and Watching Movies
The Sound Blaster Live! card alone will most undoubtedly give you endless hours of listening pleasure. To further enhance your SB Live! experience, there are several upgrade options (available separately). The following information and diagrams on the next few pages show how you can connect these options to your SB Live! card. With FourPointSurround Digital speakers from Cambridge SoundWorks, you can experience crystal clear gaming sequences or music from the Digital DIN connection. If you want an even more immersive surround experience while watching movies, get the Playworks DTT3500 5.1 Digital speakers. A minijack-to-DIN cable is bundled with the speaker set for this connection. Alternatively, you can also connect an analog 5.1 channel speaker system (such as the DeskTop Theater 5.1 DTT2200 speakers from Cambridge SoundWorks) or even your 6channel home theatre speaker system. Besides the Front and Rear outputs, the SB Live! card has an Analog/Digital Out jack which allows you to connect to your Centre & Subwoofer channels. For instructions on how to switch between the analog and digital modes of the Digital/Analog jack, see Switching between analog and digital output modes on page 3-4 To watch DVD movies on your PC, why not get Creatives PC-DVD kit which comes with a PC-DVD drive and Encore MPEG2 decoder card? You can connect your Encore Dxr2, Dxr3 or MPEG2 decoder card to an external Dolby Digital (AC-3) decoder such as the DeskTop Theater speaker systems. In this case, disconnect the audio cards Aux In connector from the decoder cards Audio Out connector. However, if an external Dolby Digital (AC-3) decoder speaker system is not available, this connection is necessary.

Installing Software 2-3

Reinstalling the Audio Drivers
You may want to reinstall only the audio drivers if you think they have been corrupted. 1. Insert the installation disc into your CD-ROM drive. The disc supports Windows AutoPlay mode and starts running automatically. If not, see Problems Installing Software on page C-1. 2. Follow the instructions on the screen until the Setup Options dialog box appears. 3. Click the Drivers only button. 4. Follow the instructions on the screen to complete the installation of the audio drivers. For more information, see Appendix B, SB Emulation in MS-DOS/ Windows 95/98/ME.

Playing Legacy Games

2-4 Installing Software
Sound Blaster Live! Player 5.1 is supported by a full range of applications to help you get the absolute most from the audio card. The software most important to the operation of your audio card is the Sound Blaster Live! group: Creative Sound Blaster Live! Tour Creative Diagnostics Creative Launcher Surround Mixer AudioHQ Wave Studio Creative PlayCenter 2 Creative Recorder Creative LAVA! Creative MediaRing Talk Creative Keytar Creative Rhythmania To locate and run these programs, click Start -> Programs -> Creative -> Sound Blaster Live! For more information and usage details for these applications, refer to their respective online help.
Using Sound Blaster Live! Player 5.1 3-1
Creative Sound Blaster Live! Tour Creative Diagnostics Creative Launcher
This is a good place to start to learn more about the features of Sound Blaster Live! and to experience its awesome capabilities. The tour uses PixArounds technology to immerse you in a panaromic walk-through experience which encompasses a number of closely-related interactive and informative demos, each featuring a different aspect of Sound Blaster Live!. Use Creative Diagnostics to quickly test your audio cards Wave, MIDI or CD Audio playback, recording function and speaker output. Creative Launcher allows you to organise your desktop and open Creative applications quickly.
Creative Launcher resides at the top of your screen. The software installation creates a number of group tabs in Launcher that may contain shortcuts to Creative applications such as PlayCenter 2 and Surround Mixer. It may also contain shortcuts to other applications for your hardware settings, volume control, help files, or demonstration programs by Creative. The Live!Task tab in the Launcher offers a "one-touch" setting which you can use to perform a task easily. An application can also be launched automatically with its associated audio preset.
3-2 Using Sound Blaster Live! Player 5.1

Surround Mixer

Creative Surround Mixer is the nerve centre for setting and controlling the various aspects of your audio card. It consists of two "detachable" decks: the Main deck and the Mixer deck.

Set audio presets here

To restore Surround Mixer to its original settings, click Start -> Program-> Creative -> Sound Blaster Live! -> Creative Restore Defaults.

Speaker view Main deck

Spectrum view Mixer deck

Main deck

The top area of the Main deck allows you to: Select tasks or save, delete, import and export audio presets. You can save endless combinations of these settings as audio presets for the selected speaker output. An audio preset, when selected, is your passport to a one-step automatic configuration of speakers, mixer and effects for whatever you want to do: play a particular game, record to a particular medium, record or play in a particular styleeach style having its unique set of positions of audio input sources. These presets can then be configured for use in Creative Launcher's Live!Task.
Using Sound Blaster Live! Player 5.1 3-3
The three buttons at the left side of the Main deck allows you to switch between three different views: In the EAX view, you can select and create your audio presets and position audio sources within the speaker configuration space. In the Speaker view, you can select your speaker setup and perform a speaker output test. In the Spectrum view, you can select and display the spectrum analyzer during playback or recording.

Mixer deck

The Mixer deck allows you to: Mix sounds from various audio input sources when playing or recording; Adjust the volume level for the audio input sources; Adjust the treble and bass level, front/rear or left/right balance. Tip If you are not sure what the icons on the Surround Mixer represent, place the pointer over any icon or area to display the tooltip.
Switching between analog and digital output modes
By default, the Analog/Digital Out jack of the audio card outputs analog centre and subwoofer channels. To allow it to give digital 6-channel or compressed AC-3 SPDIF output (digital output mode), do the following: 1. In the Main deck of the Surround Mixer, click the Speaker button. 2. In the Speaker view, click the Digital Output only check box to select it. (This is available for all speaker modes except for the Headphones mode). Alternatively, you can do the following: 1. In the Mixer deck of Surround Mixer, click the red plus sign above the VOL control. 2. In the dialog box that appears, click the Digital Output only check box to select it. To switch back to analog output mode, clear this check box. Changes made will be reflected in the Speaker view.

MIDI Input

To select a MIDI input device: 1. In the Select MIDI In box in the Options dialog box, click the correct MIDI port. 2. Click the OK button. You can use external MIDI input devices to audition your MIDI banks and instruments. First, connect a MIDI input device to your audio card and then select that device in Creative Keyboard.

Test an Instrument

To test an instrument: 1. In Creative Keyboard, click the bank and the instrument you want. 2. Click the keys on the keyboard to test the sound. If you have an external MIDI input device, you will probably find it easier to use it instead.
3-10 Using Sound Blaster Live! Player 5.1
Tips To select multiple notes to play simultaneously, use your right mouse button to click the keys, which will be marked by black dots. To release the keys, right-click them one by one, or click the All Notes Off button for simultaneous release. To slide across the keyboard, drag the mouse. If the playbacks sustain is too long, click the All Notes Off button.

EAX Control

EAX Control allows you to configure the EMU10K1 effects engine. It allows you to specify the components that make up the audio elements that in turn make up an audio effect. An audio effect is the modeling of a real-world experience. We have provided some entertainment, gaming and various audio effects to get you started with. EAX Control can be also be accessed from Creative Surround Mixer. Learn from the online help how to: Configure master effects Add or remove effects Specify the effect type Specify the degree or amount of the effect Edit an effect all the way down to its parameters or building blocks Configure source effects, that is, set the amount of the effects to apply on an audio source. Configure MIDI playback effects Export an audio effect to a file Import an audio effect
Using Sound Blaster Live! Player 5.1 3-11

AutoEAX

AutoEAX allows you to specify for any audio application which audio preset to automatically associate with the currently active speaker output. For the automatic audio presets to work, AutoEAX must be active or at least minimised. For each audio application on your computer, you can specify the audio preset that will be automatically associated with it, for each speaker output configuration. For example, when playing an audio CD using Creative PlayCenter 2, you may want to associate different audio presets for the speaker outputs "Live!Surround" and "4 Speakers". 1. In the Application list, select the audio application with which to associate an audio preset for a particular speaker output. If the application is not in the list, click the Browse button to browse for and open the application. 2. In the Speaker Output box, click the speaker output to configure. 3. In the Linked Audio Preset box, click the audio preset you want to associate with this application/speaker-output combination. This combination trio are automatically set. 4. If you want AutoEAX to monitor this application's activity, clear the Do not monitor this application check box. If you check it, AutoEAX will not configure the audio preset for that application even when the application is started. For other functions, refer to its online help.

MP3/WMA Wave/CD Audio

To Do This. Use These Applications 4-1

Multimedia Playback MIDI

Applications MIDI (*.MID) is a music format used by musicians that is played back from the internal synthesiser on the Sound Blaster Live! Player 5.1 card. Use Creative PlayCenter 2 to play back MIDI files or use the MIDI sequencer bundled with your card. To achieve the best quality, load the 8MB GM bank in the SoundFont applet found in the AudioHQ group. Many musicians have created music files that use exotic or non-regular instrument (non General MIDI compliant). These instruments are stored in SoundFont banks. Such MIDI files can be played back from Creative PlayCenter 2. The bundled CD contains many examples of MIDI demos that use high quality SoundFont banks. Sound Blaster Live! Player 5.1 offers Dolby Digital (AC-3) decoding so theres no need for an external Dolby Digital decoder. Just configure your speaker setup to 5.1 Speaker systems in Surround Mixer.

SoundFont MIDI

Dolby Digital (AC-3) audio

Digital Entertainment

Digital Entertainment Watch Surround Movies
Applications If you want to enjoy high quality movie entertainment, ensure you have good speakers. If you have 4 or 5 speakers connected to your Sound Blaster Live! Player 5.1 card, configure your respective speaker setup in Surround Mixer. For DVD movies, it is recommended that you purchase Creative PC-DVD Encores solution as well as the Cambridge SoundWorks DeskTop Theater 5.1 Speaker systems.
4-2 To Do This. Use These Applications
Digital Entertainment Play Customised Albums
Applications You can compile your own albums containing your favorite music using the bundled Creative PlayCenter 2; whether they are in CD Audio, WAV or MIDI format. Sound Blaster Live! Player 5.1 lets you play the guitar on your PC. With Creative Keytar, you can literally transform your computer keyboard into a guitar. And strum, using your mouse! You need not invest in a musical keyboard to be a oneman-band. Creative Rhythmania lets you play music on your computer keyboard.

Play Guitar

Play Keyboard Music with Auto-Accompaniment/OneMan Band

Internet Entertainment

Internet Entertainment Experience Music with Visual Animation
Applications With LAVA!, your MP3 songs can now be associated and distributed over the Internet with a customised music video (called MV3) containing high quality 3D animation that gives dynamic visual expression to your songs. Watch the animation dance to the beat of your music! To enjoy the LAVA! experience, you will also need any 3D accelerated graphics card. With PlayCenter 2, you can encode and record all your favorite CD songs into your PC hard drive, creating a database for playing customised song lists. You can also add songs to your database by downloading them from various sites in the Internet.

To Do This. Use These Applications 4-3
Encode CD Songs to MP3 / Download and Play MP3 Songs
Internet Entertainment Play MP3 Songs with EAX
Applications Use Creative PlayCenter 2 to create your own MP3 renditions with multi-dimensional and multi-textured realism by adding environments such as concert hall or bathroom! You can share these enhanced MP3 songs even with someone who does not own an SB Live! card. Take on another personality or life-form while talking over the Internet! You can do this with Creative MediaRing Talk and its Voice Personas feature, which uses Sound Blaster Live! Player 5.1s EAX to modify your voice in real-time as you chat. Use PixMaker to create immersive and interactive 360 web pages or postcards easily. You can even add audio hotspots in your panaromic pictures that will play audio files when clicked.
Chat over the Internet using another Voice
Create 360 Interactive PixAround Web Pages with Audio Hotspots
4-4 To Do This. Use These Applications

Gaming Reference

Games EAX Support Applications Enjoy the many EAX titles by top game developers that immerse you in realistic environments. Go to www.sblive.com for a full list of compatible titles. DirectSound3D (DS3D) games are supported on your Sound Blaster Live! Player 5.1 card. You can hear sounds positioned in 3D space that enhance your game experience. Your card translates A3D calls into DirectSound3D, meaning that you can enjoy A3D games. Your card provides you with exceptional Sound Blaster compatibility so that you can continue to play the thousands of popular DOS games already in the market. You can still enjoy audio effects even if your game does not have EAX support. You card bundles over 50 presets for use with existing games. These can be accessed from Creative Launcher. You can also associate effects individually with your favorite games. Launch the AutoEAX applet. You can create customised environments for your non EAX games using the EAX Control panel, which can be accessed from Creative Surround Mixer.

DirectSound3D Support

A3D 1.0 Support Sound Blaster Compatibility
Audio Presets For Legacy/ Existing Games
Customised environments for non-3D audio games
To Do This. Use These Applications 4-5
This section lists the specifications of your card.

Features

PCI Bus Mastering EMU10K1
PCI Specification Version 2.1 compliant Bus mastering reduces latency and speeds up system performance Advanced hardware accelerated digital effects processing 32-bit digital processing while maintaining a 192 dB dynamic range Patented 8-point interpolation that achieves the highest quality of audio reproduction 64-voice hardware wavetable synthesizer Professional-quality digital mixing and equalization Up to 32 MB of sound RAM mapped to host memory True 16-bit Full Duplex operation 16-bit and 8-bit digitizing in stereo and mono modes Playback of 64 audio channels, each at an arbitrary sample rate ADC recording sampling rates: 8, 11.025, 16, 22.05, 24, 32, 44.1 and 48 kHz Dithering for 8-bit and 16-bit recording

Table B-1: Possible default input/output (I/O) addresses.
In the following tables, the preferred values are in bold.
Input/Output (I/O) Addresses

Device SB interface

Default I/O Address Range 220H to 22FH 240H to 24FH 260H to 26FH 280H to 28FH 300H to 301H 310H to 311H 320H to 321H 330H to 331H
SB Emulation in MS-DOS/ Windows 95/98/ME B-3
MPU-401 UART MIDI interface
Device Stereo music synthesiser
Default I/O Address Range 388H to 38BH
Interrupt Request (IRQ) Line
An IRQ line is a signal line that a device uses to notify your computers central processor that it wants to send or receive data for processing.
Table B-2: Possible default interrupt request (IRQ) line assignment.
Default IRQ Line 5, 7, 9, 10
Direct Memory Access (DMA) Channel
A DMA channel is a data channel that a device uses to transfer data directly to and from the system memory.
Table B-3: Possible default direct memory access (DMA) channel assignment.
Usage First DMA channel Second DMA channel
Default DMA Channel 0, 1, 3 5, 6, 7
B-4 SB Emulation in MS-DOS/ Windows 95/98/ME

Environment Variables

CTSYN Environment Variable
Environment variables are used to pass hardware configuration information to the software in your system. For MS-DOS, your audio card includes the following: CTSYN Environment Variable BLASTER Environment Variable The CTSYN environment variable points to the location of the CTSYN.INI file, which usually resides in the Windows directory. The syntax for this variable is as follows:

CTSYN=path

where path is the location of the CTSYN.INI file.
BLASTER Environment Variable
The BLASTER environment variable specifies the base I/O address, IRQ line, and DMA channels of the SB interface. Its syntax is:
BLASTER=A220 I5 D1 H5 P330 T6
The parameters in the command are as follows. This Parameter Axxx Ix Dx Hx Pxxx Tx Specifies SB interfaces base I/O address. IRQ line used by the audio interface. First DMA channel used by the audio interface. Second DMA channel used by the audio interface. MPU-401 UART interfaces base I/O address. Card type. x must be 6.
SB Emulation in MS-DOS/ Windows 95/98/ME B-5

Determining Resources

To find the current SB Live! SB16 Emulation resources in Windows 95/98: 1. Click Start -> Settings -> Control Panel. 2. In the Control Panel window, double-click the System icon. 3. In the System Properties dialog box, click the Device Manager tab. 4. Double-click Creative Miscellaneous Devices, and then double-click Creative SB Live! SB16 Emulation. 5. Click the Resources tab. You can use the information in the resource list to help you configure MS-DOS games for use with the SB Live! card. The resource list may show three entries of Input/Output Range and two entries of Direct Memory Access. They correspond to the sequence of entries in Table B-1 and Table B-3. If the number of entries do not match, a good estimate of the identity of the device is its I/O address or DMA channel. To find the current SB Live! SB16 Emulation resources in MS-DOS mode: 1. Switch to your SB Live! DOS driver directory, that is:

SBESET.EXE

Use SBESET.EXE to manually configure SB resources or disable SB Emulation. By default, SB Emulation in DOS follows the Windows settings. For example, if you disable SB Emulation in Windows, in the next boot to DOS, SB Emulation in DOS disabled. Under rare circumstances you may need to manually reconfigure DOS SB Emulation, for example, if there is conflict in DOS before it can boot to Windows. SBESET.EXE is run from the command line. To set SBESET values in the command line: At the DOS prompt, type the SBESET command in a single line. Its syntax is:
SBESET [-Axxx] [-Ix] [-Dx] [-Hx] [-Pxxx] [-dx] [-wx]
where square brackets [ ] denote optional parameters, and: This Parameter -Axxx -Ix -Dx -Hx Specifies SB interfaces base I/O address. IRQ line used by the audio interface. First DMA channel used by the audio interface. Second DMA channel used by the audio interface.
SB Emulation in MS-DOS/ Windows 95/98/ME B-9
See System Resource Settings on page B-3 for a list of the possible values.

-Pxxx -dx -wx

MPU-401 UART interfaces base I/O address. SB Emulation mode. For x, 1 is Off, 0 is On. Set x to 1 to use the Windows-assigned resource configuration. Set x to 0 to use (your) user-assigned resource configuration.
An example of an SBESET command is SBESET -A240 -I5 -D3 -w0 which corresponds to set the SB interfaces base I/O address to 240, the IRQ line used by the audio interface to 5, the First DMA channel used by the audio interface to 3, and use the Windows-assigned resource configuration.

SBEGO.EXE

Use this to confirm whether SB16 Emulation is properly installed and working.
B-10 SB Emulation in MS-DOS/ Windows 95/98/ME
This appendix provides tips for solving problems you may encounter during installation or normal use. In Windows, the installation does not start automatically after the CD-ROM is inserted. The AutoPlay feature in your Windows system may not be enabled. To start the installation program through the My Computer shortcut menu: 1. Double-click the My Computer icon on your Windows desktop. 2. In the My Computer window, right-click the CD-ROM drive icon. 3. On the shortcut menu, click AutoPlay and follow the instructions on the screen. To enable AutoPlay through Auto Insert Notification: 1. Click Start -> Settings -> Control Panel. 2. In the Control Panel window, double-click the System icon. 3. In the System Properties dialog box, click the Device Manager tab and select your CDROM drive. 4. Click the Properties button. 5. In the Properties dialog box, click the Settings tab and select Auto Insert Notification. 6. Click the OK button to exit from the dialog box.

Troubleshooting C-3

No audio output when playing CD-Audio or DOS games that require a CD-ROM. To solve this problem: Make sure the Analog Audio connector on the CD-ROM drive and the CD In connector on the audio card are connected.
Panning a source sometimes turns off its sound. This occurs when you are in the Digital Output Only mode and the sources left-right balance in a software mixer application other than Surround Mixer (for example, the Windows Volume Control application) is at the opposite end compared to the position to which you have panned the source in the Main deck of Surround Mixer. For example, the CD Audio balance in Windows Volume Control is on the left but in Surround Mixer you have panned the CD Audio to the right. To solve this problem: Open that other mixer, and center the balances for all the audio input sources. This ensures that your analog sources will not turn silent when you pan them in Surround Mixer.
Problem with Surround Mixer
The mixer settings change unexpectedly every time the audio preset is changed. To solve this problem: Dissociate the mixer settings. 1. Click the Audio Preset Options icon in the upper right corner of Surround Mixer. 2. To dissociate mixer settings, make sure that Dissociate Mixer Settings is checked on the menu that appears.

C-4 Troubleshooting

Insufficient SoundFont Cache
There is insufficient memory to load SoundFonts. This may occur when a SoundFont-compatible MIDI file is loaded or played while insufficient memory has been allocated to SoundFonts. To allocate more SoundFont cache: On the Options tabbed page of the SoundFont Control applet, move the SoundFont Cache slider to the right.
The amount of SoundFont cache you can allocate depends on the system RAM available. If there is still insufficient system RAM available:
The trade-off of a smaller SoundFont file is its lower sound quality.
On the Configure Banks tabbed page of the SoundFont Control applet, select a smaller SoundFont bank from the Select Bank box. The smallest SoundFont bank available is 2 MB (2GMGSMT.SF2).

Problems With Joystick

The joystick port is not working. The audio cards joystick port may be conflicting with the systems joystick port. To solve this problem: Disable the audio cards joystick port and use the system port instead. Do the following: 1. 2. 3. 4. Click Start -> Settings -> Control Panel. In the Control Panel window, double-click the System icon. In the System Properties dialog box, click the Device Manager tab. Double-click Sound, Video And Game Controllers, and then select Creative Gameport Joystick. 5. Click the Properties button.

Problems in Windows NT 4.0
A Service Control Manager error message appears with one or more other error messages at system restart. This occurs after you remove an audio card from your computer after you have successfully installed the Sound Blaster Live! Player 5.1 card. Windows is trying to match the drivers to the removed audio card. To solve this problem: 1. Log on to your computer as Administrator.

Troubleshooting C-7

2. Click Start -> Settings -> Control Panel. 3. Double-click the Multimedia icon, and then click the Devices tab. 4. In the list, remove from under these entries Audio Devices MIDI Devices And Instruments the items other than Audio for Creative SB Live! MIDI for Creative SB Live! MIDI for Creative S/W Synth 5. Click the OK button to close the dialog box. The drivers are removed.
Problems with Encore DVD Player
The Encore DVD Player is not launched when a DVD disc is inserted into the drive. To solve this problem: 1. In the Windows system tray, right-click the Disc Detector icon, and then click Properties. 2. On the General tabbed page of the Creative Disc Detector dialog box, make sure that Enable Disc Detector check box is selected. 3. Click the Players tab. 4. Select the DVD Disc entry and then click the Select Player button. 5. In the Players Properties dialog box, click the Browse button. 6. Browse to C:\Program Files\Creative\PC- DVD Encore and double-click the entry ctdvdply The Name box now displays the entry ctdvdply. 7. Click the OK button twice. Now when you double-click the Disc Detector icon, the Encore DVD Player is launched.

C-8 Troubleshooting

Users Guide Creative Sound Blaster Audigy Platinum eX Creative Audio Software
Information in this document is subject to change without notice and does not represent a commitment on the part of Creative Technology Ltd. No part of this manual may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, for any purpose without the written permission of Creative Technology Ltd. The software described in this document is furnished under a license agreement and may be used or copied only in accordance with the terms of the license agreement. It is against the law to copy the software on any other medium except as specifically allowed in the license agreement. The licensee may make one copy of the software for backup purposes. Copyright 1998-2002 by Creative Technology Ltd. All rights reserved. Version 1.2 February 2002 Sound Blaster and Blaster are registered trademarks, and the Sound Blaster Audigy logo, the Sound Blaster PCI logo, EAX ADVANCED HD, MultiEnvironment, Environment Panning, Environment Reflections, Environment Filtering, Environment Morphing, Creative Multi Speaker Surround, Inspire, and Oozic are trademarks of Creative Technology Ltd. in the United States and/or other countries. E-mu and SoundFont are registered trademarks of E-mu Systems, Inc. Cambridge SoundWorks, MicroWorks and PCWorks are registered trademarks, and PCWorks FourPointSurround is a trademark of Cambridge SoundWorks, Inc. Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft Corporation. Manufactured under license from Dolby Laboratories. Dolby, AC-3, Pro Logic and the double-D symbol are trademarks of Dolby Laboratories. 1992-1997 Dolby Laboratories. All rights reserved. All other products are trademarks or registered trademarks of their respective owners. This product is covered by one or more of the following U.S. patents: 4,506,579; 4,699,038; 4,987,600; 5,013,105; 5,072,645; 5,111,727; 5,144,676; 5,170,369; 5,248,845; 5,298,671; 5,303,309; 5,317,104; 5,342,990; 5,430,244; 5,524,074; 5,698,803; 5,698,807; 5,748,747; 5,763,800; 5,790,837.
C re at ive E nd- U s er Sof t w a re L ic en s e A g ree m ent Ve rsion 2.5, July 2001
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Line In 2/Mic In 2 selector knob(Microphone Gain Control) To switch to Line In 2, turn the knob counter clockwise over the Line In 2/Mic In 2 separator mark until you hear a click sound. To switch back to Mic In 2, turn the knob clockwise over the separator mark until you hear a click sound. To control the microphone gain, continue to turn clockwise. See Adjusting Headphones Volume and Microphone Gain on page 1-6.
SB1394 connector Connects to IEEE1394 compatible devices. Line In 2/Mic In 2 separator mark
Figure 1-3: Jacks, connectors and controls on the external Audigy Drive.
About the Sound Blaster Audigy Card and external Audigy Drive 1-5
Adjusting Headphones Volume and Microphone Gain
Using the Audigy Drive control knobs
You can adjust the headphones volume and microphone gain in two ways.
On the front panel of the external Audigy Drive, turn the respective control knob: Counterclockwise to decrease the headphones volume or microphone gain. Clockwise to increase the headphones volume or microphone gain.
About the Sound Blaster Audigy Card and external Audigy Drive 1-6
Using Creative Surround Mixer
To install Surround Mixer and other applications, see Installing Drivers and Applications on page 3-2.
To adjust headphones volume: 1. Click Start -> Programs -> Creative -> Sound Blaster Audigy -> Surround Mixer. 2. On the lower half of Surround Mixer, make sure that the Mute check box under the Volume slider is clear. Otherwise, click the check box. 3. Drag the Volume slider left or right to adjust the headphones volume. To adjust microphone gain: 1. Click Start -> Programs -> Creative -> Sound Blaster Audigy -> Surround Mixer. 2. On the lower half of Surround Mixer, click an audio input source button with a down arrow, and then select Line In 2/Microphone 2. 3. Make sure the check box below the Line in 2/Microphone 2 slider is cleared. If not, click it to clear the check box. This will unmute the audio input source. 4. Drag the volume slider up or down to adjust the microphone gain.
For best effects, set the headphones volume and microphone gain levels to 75% in Surround Mixer, and then use the external Audigy Drives control knobs to make further adjustments. If you set the headphones volume or microphone gain levels to 0%, or mute them in Surround Mixer, you will hear no sound if the external Audigy Drives control knobs are set to the maximum.
Using a Remote Control with Your Computer
The external Audigy Drive has an infrared receiver for the remote control. This remote control lets you operate your computer from the comfort of your sofa or bed up to a distance of 4 metres. For details, refer to the RemoteCenter Online Help.
About the Sound Blaster Audigy Card and external Audigy Drive 1-7

Sound Blaster Audigy Applications 4-4

SoundFont Control

SoundFont Control allows you to configure MIDI banks with SoundFont, DLS, Wave and instrument files, as well as set the caching algorithm and space. For more information and usage details on SoundFont Control, refer to its Online Help.

Device Controls

Device Controls lets you configure various features of your audio devices. Device controls also allows you to select the sampling rate of your SPDIF output and enable the SPDIF Bypass feature for your digital inputs and outputs. For more information and usage details on Device Controls, refer to its Online Help.

Creative Keyboard

MIDI Input
Creative Keyboard is a virtual keyboard that allows you to audition or play musical notes produced through MIDI devices. To edit the sound, use Vienna SoundFont Studio or another sound editor. You can use external MIDI input devices to audition your MIDI banks and instruments. First, connect a MIDI input device to your audio card and then select that device in Creative Keyboard. EAX ADVANCED HD Control allows you to configure the Sound Blaster Audigy processors effects engine. It allows you to specify in detail the components that make up an audio effect. It promises to deliver sounds that are so life-like, you can almost see them! It is the computer industry's first system to recreate and deliver real-world, interactive audio experiences in games, music, and other audio applications. These audio effects take your computer beyond home-theatre quality, immersing you in sound so vivid your imagination can almost "see it". The effects go beyond today's surround-sound and 3D positional audio and actually model an environment by taking into account room size, acoustic properties, reverb, echo and many other effects that create a real-world experience. For more information and usage details on EAX ADVANCED HD Control, refer to its Online Help.

EAX ADVANCED HD Control

Sound Blaster Audigy Applications 4-5

Creative WaveStudio

Creative WaveStudio allows you to perform the following sound editing functions easily: Play, edit, and record 8-bit (tape quality) and 16-bit (CD quality) wave data Enhance wave data or create unique sounds with various special effects and editing operations such as reverse, echo, mute, pan, cut, copy, and paste Open and edit several audio files at the same time Open Raw (.RAW) and MP3 (.MP3) data files For more information and usage details on Creative WaveStudio, refer to its Online Help. Creative PlayCenter is a revolutionary audio CD and digital audio (such as WAV, MP3 or WMA) player. Besides managing your favorite digital audio files on your computer, it is also an integrated MP3/WMA encoder for ripping audio CD tracks into compressed digital audio files. It can encode tracks many times faster than normal play speed and up to 320 kbps (for MP3). For more information and usage details on Creative PlayCenter, refer to its Online Help. Note: Audio files that are secured through Microsofts Digital Rights Management (DRM) technology can only be played back on an MS DRM supported audio player such as Creative PlayCenter. For security against unauthorized duplication, Microsoft has advised the disabling of any digital or SPDIF output from the audio card. During playback of the protected files, Sound Blaster Audigy will disable its digital output including the SPDIF output from the Audigy Drive.

Creative PlayCenter

Creative Recorder Vienna SoundFont Studio
Recorder allows you to record sounds or music from various input sources like the microphone or Audio CD, and save them as Wave (.WAV) files. For more information and usage details on Creative Recorder, refer to its Online Help. If you are new to desktop music, Vienna SoundFont Studio is just what you need to produce your first masterpiece. This is a professional sampler that allows you to create sounds (saved as SoundFont banks), and edit them in any way you wish! If you are already familiar with Vienna SoundFont Studio, you will be glad to know that this latest version (Version 2.3) makes creating SoundFont banks easier than ever. Now, you can Double-click a sample and the assigned Wave editor will automatically be started.
Sound Blaster Audigy Applications 4-6
Assign up to four MIDI controller bars to send real time controller messages to your MIDI synthesizer.
If you are a beginner, start by plugging a microphone into your Sound Blaster Audigy card, and sampling your voice. With Vienna SoundFont Studio you can create an instrument and place the sample to allow you to pitch-shift your voice up and down the keyboard. Next, you can try to apply an articulation effect like Filter, to change your voice. Once you discover the power of SoundFont technology, you will be amazed at the sound design possibilities available. For more information and usage details on Vienna SoundFont Studio, refer to its Online Help.

Creative MiniDisc Center

Creative MiniDisc Center allows you to play back known audio format or compact discs for recording to digital recorders such as DAT players, especially for MiniDisc (MD) recorders. With MiniDisc Center, you can: create an album of your favorite songs, each of which may be in a different audio format insert a preset period of silence automatically between each track play back your personal album and record it to your MD recorder For more information and usage details on Creative MiniDisc Center, refer to its Online Help. Creative RemoteCenter converts your computer into an entertainment system, which you can control from the comfort of your bed or sofa. With the remote control and RemoteCenter Player, a simple but powerful multimedia player, you can play audio and video CDs on your computer from a distance. You no longer need to be directly in front of your computer to select or change tracks because the remote center system comes with On-Screen Display (OSD), which makes the commands or functions available, viewable from a distance of 4 metres. RemoteCenter also allows you to start and control your favorite Windows applications. For more information on Creative RemoteCenter, refer to its Online Help.

Ulead VideoStudio is the fastest way to create great videos. Ulead VideoStudio allows you to capture and edit your videos, then output them to popular formats like AVI, QT, MOV or MPEG.

Using Applications 5-4

Advanced Content Creation
Recording multitracks with ASIO Creating music
You can create a home music studio using Cubasis VST. It lets you put together your own productions consisting of multiple music tracks from a MIDI Synthesizer (internal or external), your guitar or external musical instrument (Line-In), a digital device (SPDIF), or a microphone. ASIO support allows you to create all these with amazingly low latency (solving multi-track sync issues). You can create desktop music on your Sound Blaster Audigy using Cubasis VST. Hook up a MIDI controller keyboard to the MIDI/Joystick port and you can access the high quality Audigy synthesizer. The sequencing software provided also lets you compose your own music compositions and arrangements. Using Cubasis VST, you can record your own music and do musical notation transcriptions. You can even print your own music score.
Recording and transcribing music Recording and editing musical instruments Recording digital audio
You can record any sound effects or sample loops and then use them as a MIDI instrument all using Vienna SoundFont Studio. You can also edit existing SoundFont banks.
You can do digital recording and editing (16-bit, 48 kHz) on your computer with Sound Blaster Audigy using Creative Wave Studio and WaveLab Lite. Connect any SPDIF compatible device such as a DAT deck and select Digital In Creative Surround Mixer.

Using Applications 5-5

Creating multiple effects Creating and playing back SoundFonts
Sound Blaster Audigy comes with a variety of effects that are programmable. You can literally create thousands of reverb and other special effects in EAX ADVANCED HD Control, which can be accessed from Creative Surround Mixer. With Creative's SoundFont technology, you have limitless sound creation possibilities for use with your own music. Create your own SoundFont banks in Vienna SF Studio or use ReCycle Lite to convert drum loops to Soundfont banks, and then use them in your bundled MIDI sequencer.

Internet Entertainment

Encoding CD songs to MP3 format Downloading and playing MP3 songs Playing MP3 songs with EAX ADVANCED HD Mixing MP3 songs
With Creative PlayCenter, you can encode and record all your favorite CD songs into your computers hard drive, so that you have a database of customized song lists.
With Creative PlayCenter, you can add current songs to your database by downloading them from various sites on the Internet.
Use Creative PlayCenter to create MP3 renditions with multi-dimensional and multi-textured realism by adding environments such as concert hall or bathroom! You can share these enhanced MP3 songs, even with someone who does not own a Sound Blaster Audigy card.
Download MP3 songs and then use MixMeister to create party mixes like a DJ. MixMeister takes care of the details while you dance all night, and allows you to fine-tune your mixes whenever you want.

Using Applications 5-6

Gaming Reference
Enjoying EAX ADVANCED HD support Enjoying DirectSound3D support Enjoying A3D 1.0 support Enjoying DOS games
Enjoy the many EAX ADVANCED HD titles designed by top game developers, which immerse you in realistic environments. Visit www.eax.creative.com for a full list of compatible titles.
DirectSound3D (DS3D) games are supported on your Sound Blaster Audigy. You can hear sounds positioned in 3D space that enhance your game experience.
Your card translates A3D calls into DirectSound3D, meaning that you can enjoy A3D games.
Your card provides you with exceptional Sound Blaster compatibility so that you can continue to play the thousands of popular DOS games already in the market. For more information and usage details, see Troubleshooting & FAQs on page B-2.
Enjoying audio presets in games
You can enjoy audio effects even if your game does not have EAX ADVANCED HD support. Your card is bundled with a good selection of presets for use with games. These can be accessed through Creative Taskbar.

Using Applications 5-7

Customizing environments for non-3D games
You can create customized environments for your non-EAX ADVANCED HD games using the EAX ADVANCED HD Control panel, which can be accessed from Creative Surround Mixer.

Using Applications 5-8

This section displays the specifications of your Sound Blaster Audigy card, Audigy Extension card and external Audigy Drive.
This section lists the specifications of your Sound Blaster Audigy card, Audigy extension card and external Audigy Drive.

Features

PCI Bus Mastering Audigy Processor
PCI Specification Version 2.1 compliant Bus mastering reduces latency and speeds up system performance
Advanced hardware accelerated digital effects processing 32-bit digital processing, which maintains a 192 dB dynamic range Patented 8-point interpolation that reduces distortion to inaudible levels 64-voice hardware wavetable synthesizer Professional quality digital mixing and equalization Unlimited size of SoundFont bank can be mapped to host memory (limited by available system memory)

Connectivity

Audio Inputs
One line-level analog Line input via stereo jack on rear bracket One mono Microphone analog input via stereo jack on rear bracket CD_IN line-level analog input via 4-pin Molex connector on card AUX_IN line-level analog input via 4-pin Molex connector on card TAD line-level analog input via 4-pin Molex connector on card CD_SPDIF digital input via 2-pin Molex connector on card

Audio Outputs

ANALOG/DIGITAL OUT via 4-pole 3.5 mm minijack on rear bracket ANALOG OUT: Center and Subwoofer channels DIGITAL OUT: Front, Rear, Center and Subwoofer SPDIF digital outputs Two line-level analog outputs via stereo jacks on rear bracket, Front and Rear Line-Outs 1 and 2 Stereo headphone (32-ohm load) support on Front Line-Out
General Specifications A-4

SB1394 Interfaces

One 2 x 5 pin Internal SB1394 connector on card for connection to the Audigy Extension card One 6-pin SB1394 connector/port on rear bracket
The 6-pin SB1394 connector/ port has a 2 watt maximum power output. Connect only one high power usage device such as an IEEE 1394 hard disk and CD-RW drive to this port unless it is self-powered.

Interfaces

VOL_CTRL 1 x 4 pin header PC_SPK (PC speaker) 1 x 2 pin header AUD_EXT 2 x 20 pin header for connection to the Audigy Extension card JOYSTICK 2 x 8 pin header for connection to the Audigy Extension card AUD_EXT/Joystick 2 x 32 pin header for connection to the Sound Blaster Audigy card One 2 x 5 pin Internal SB1394 connector for connection to the Sound Blaster Audigy card One 6-pin SB1394 connector/port on rear bracket for connection to the external Audigy Drive One 44-pin DB connector for connection to the external Audigy Drive One 15-pin DB Joystick/MIDI connector attached to the Audigy Extension cable
Inputs and outputs on front panel
Two RCA jacks for coaxial SPDIF input and output One headphone output with auto detection via stereo jack with volume control
General Specifications A-5
One shared line-level analog Line/Microphone input (Line-In 2/MicIn 2) via stereo jack. Shared input selectable via knob. Gain/level control for microphone Two RCA jacks with left and right channel stereo Auxiliary input Two optical connectors for optical SPDIF input and output Two mini MIDI DIN (female) connectors for separate MIDI input and output One SB1394 connector for 1394 input and output One infrared receiver for receiving information from the remote control (transmission range within 4 metres with 15 deviation from the center axes)

Troubleshooting & FAQs B-3
To record an individual analog source: In the one-column record panel of Surround Mixer, make sure the recording source selected is Analog Mix (Line/CD/TAD/Aux/PC). In the six-column panel, mute the analog sources that you do not want to record by clicking the Mute check box to select it. No sound from the speakers. Check the following: You have connected your speakers to your card's output. You have selected the correct source in the Mixer panel. If both the above conditions have been met and you still do not get any sound, click the red plus sign above the VOL control and check whether the Digital Output Only check box is selected. If it is, you are in the Digital Output Only mode and so must connect to digital speakers to hear the sound from your audio card. See the section on Digital Output Only in Surround Mixers Online Help for more information. No audio output when playing digital files such as.WAV, MIDI files or AVI clips. Check the following: The speakers volume control knob, if any, is set at mid-range. Use Creative Mixer to adjust the volume, if necessary. The powered speakers or external amplifier are connected to the cards Line Out or Rear Out jack. There is no hardware conflict between the card and a peripheral device. See Resolving I/O Conflicts on page B-11. The Speaker selection in the Main panel of Surround Mixer corresponds to your speaker or headphone configuration. The Original Sound sliders in either or both the Master and Source tabbed pages of the EAX ADVANCED HD Control Panel application are set to 100%.
Troubleshooting & FAQs B-4
No audio output when playing audio CDs or DOS games that require a CD-ROM. To solve this problem: Make sure the Audio connector on the CD-ROM drive and the CD In connector on the audio card are connected. Enable digital CD playback: For Windows 98 SE 1. Click Start -> Settings -> Control Panel. 2. In the Control Panel dialog box, double-click the Multimedia icon. 3. In the Multimedia Properties dialog box, click the CD Music tab. 4. Click the Enable digital CD audio for this CD-ROM device check box to select it. 5. Click the OK button. For Windows Me 1. Click Start -> Settings -> Control Panel. 2. In the Control Panel dialog box, double-click the System icon. 3. In the System Properties dialog box, click the Device Manager tab. 4. Double-click the DVD/CD-ROM drives icon. Your computer drives will appear. 5. Right-click the disk drive icon. A menu will appear. 6. Click Properties. 7. In the Digital CD Playback box of the next dialog box, click the Enable digital CD audio for this CD-ROM device check box to select it. 8. Click the OK button.

Figure B-1: Device Manager tab
Troubleshooting & FAQs B-7
obtaining the most current BIOS for your motherboard from the manufacturers web site*.
*Content in these web sites is controlled by other companies. Creative bears no responsibility for information or downloads obtained from them. This information is provided only as a convenience to you.
Insufficient SoundFont Cache
There is insufficient memory to load SoundFonts. This may occur when a SoundFont-compatible MIDI file is loaded or played while insufficient memory has been allocated to SoundFonts. To allocate more SoundFont cache: On the Options tabbed page of the SoundFont Control applet, move the SoundFont Cache slider to the right. The amount of SoundFont cache you can allocate depends on the system RAM available. Your computer may slow down if the amount of cache used is too high. If there is still insufficient system RAM available: Do one of the following: On the Configure Banks tabbed page of the SoundFont Control applet, select a smaller SoundFont bank from the Select Bank box. Increase the system RAM on your computer. The joystick port is not working. The audio cards joystick port may be conflicting with the systems joystick port. To solve this problem: Disable the audio cards joystick port and use the system port instead. Do the following: 1. Click Start -> Settings -> Control Panel. 2. In the Control Panel window, double-click the System icon. 3. In the System Properties dialog box, click the Device Manager tab.
Troubleshooting & FAQs B-8
The trade-off of a smaller SoundFont file is its lower sound quality.

Problems With Joysticks

4. Double-click Sound, Video And Game Controllers, and then select Creative Audigy Gameport (Creative Game Port for Windows 2000). 5. Click the Properties button. 6. In the Properties dialog box: If you have an Original Configuration (Current) check box: Clear the check box to disable it. If you have a Disable In This Hardware Profile check box: Make sure that the check box is selected to disable it. 7. Click OK to restart Windows and for the change to take effect. When the Gameport Joystick interface is disabled, the entry in Device Manager has a red cross. The joystick is not working properly in some programs. The program may use the system processor timing to calculate the joystick position. When the processor is fast, the program may determine the position of the joystick incorrectly, assuming that the position is out of range.

Troubleshooting & FAQs B-10
Problems with Sound Blaster Live! Series or Sound Blaster PCI512 card
Sound Blaster Live! or Sound Blaster PCI512 applications are not working. Other than normal playback and recording function, older audio devices may not work well when Sound Blaster Audigy is installed. To solve this problem: Uninstall and remove the older card from the computer. Otherwise, you can choose to disable the Sound Blaster Live! or Sound Blaster PC512 card: 1. Click Start -> Settings -> Control Panel. 2. In the Control Panel window, double-click the System icon. 3. In the System Properties dialog box, click the Device Manager tab. 4. Double-click Sound, Video And Game Controllers, and then select Creative Sound Blaster Live! Series or Creative Sound Blaster PCI512. 5. Click the Properties button. 6. In the Properties dialog box: If you have an Original Configuration (Current) check box: Clear the check box to disable it. If you have a Disable In This Hardware Profile check box: Make sure that the check box is selected to disable it. 7. Click OK to restart Windows and for the change to take effect. When the Sound Blaster Live! series is disabled, the entry in Device Manager has a red cross.

Resolving I/O Conflicts

Conflicts between your audio card and another peripheral device may occur if your card and the other device are set to use the same I/O address. To resolve I/O conflicts, change the resource settings of your audio card or the conflicting peripheral device in your system using Device Manager in Windows 98 SE.
Troubleshooting & FAQs B-11
If you still do not know which card is causing the conflict, remove all cards except the audio card and other essential cards (for example, disk controller and graphics cards). Add each card back until Device Manager indicates that a conflict has occurred.
You can also refer to the Troubleshooting section in the online Help of Windows 98 SE/ Me.
To resolve hardware conflicts in Windows 98 SE: 1. Click Start -> Settings -> Control Panel. 2. In the Control Panel window, double-click the System icon. 3. In the System Properties dialog box, click the Device Manager tab. 4. Under the Sound, Video And Game Controllers entry, select the conflicting audio card driver indicated by an exclamation mark (!)and click the Properties button. 5. In the Properties dialog box, click the Resources tab. 6. Make sure that the Use automatic settings check box is selected, and click the OK button. 7. Restart your system to allow Windows 98 SE/Me to reassign resources to your audio card and/or the conflicting device. The Encore DVD Player is not launched when a DVD disc is inserted into the drive. To solve this problem: 1. In the Windows system tray, right-click the Disc Detector icon, and then click Properties. 2. On the General tabbed page of the Creative Disc Detector dialog box, make sure that Enable Disc Detector check box is selected. 3. Click the Players tab. 4. Select the DVD Disc entry and then click the Select Player button. 5. In the Players Properties dialog box, click the Browse button. 6. Browse to C:\Program Files\Creative\PC- DVD Encore and double-click the entry ctdvdply The Name box now displays the entry ctdvdply. 7. Click the OK button twice. Now when you double-click the Disc Detector icon, the Encore DVD Player is launched.

Download Drivers#

The Creative website offers a range of updates and drivers for our products in a variety of operating systems.

Download Manuals

Browse Creative's extensive library of product installation and user guides to find documentation for your Creative product.
Native Language Support *Closed Sat-Sun & Public Holidays # Not applicable for all products

Technical Support C-2

If You Have a Problem
Please retain all contents including packaging and proof of purchase until you are fully satisfied with your product. If you have a problem installing or using your Creative product, please use the Creative eServices and/or telephone support for assistance. Should you contact Technical Support, you may be asked for information regarding the following:
The model of your Creative product Error information on the screen and how it came about Information on the adapter cards which may be causing a conflict# Hardware configuration information such as the base I/O address, IRQ line, DMA channels used# Motherboard information: BIOS manufacturer/version and chipset manufacturer Type and version of your operating system, e.g., Windows 95/98 or Windows NT, Windows 2000 or Windows Me If, after using the Creative support services, you believe your Creative product to be defective, you should verify the purchase date and the take the appropriate action as detailed below:
Less than 30 days since date of purchase
Should your store receipt indicate that the product is less than 30 days old, you have the option of returning the full product to the Dealer/Retailer for a replacement or credit. The 30-day time period may not apply in all instances, so please check the Dealer/Retailer replacement/credit terms.
More than 30 days since date of purchase
Contact European Technical Support to clarify the nature of the problem and to obtain details of our repair/replacement procedure.
# Not applicable for all products Technical Support C-3
Returning a product for repair
Creative Labs requires that all returns for repair/replacement must first be issued with an authorisation number, therefore you need to contact Technical Support to receive this number. Technical Support will communicate how to return the product in question for repair/replacement. You should only return the hardware item in question and return it to the address provided by Technical Support. Please retain all software, accessories and the original packaging. Please quote the authorisation number clearly on the outside of the packaging in which you return the hardware item. After receiving the hardware, Creative will process the return.
Creative may replace or repair the product with new or re-conditioned parts, and the faulty parts will become the property of Creative. The warranty period for your repaired/replacement item is 90 days from the date of shipment from Creative, or what is left on the original items warranty, whichever is longer. To avoid tariffs when shipping a product to Creative Labs from outside the E.U. or from zones with special tax status, you must complete the relevant customs documentation before shipping the product.