Software

When you select ESC/P2, the printer operates in the EPSON ESC/P2 mode. When you select IBM PPDS, the printer emulates an IBM printer.

0 slash

0 Select the zero character with a slash (/) (this feature is on) or without a slash (0) (this feature is off). The slash allows you to easily distinguish between the uppercase letter O and a zero.

Auto tear-off

When auto tear-off is on and you are using continuous paper with the tractor, the printer automatically advances the paper perforation to the tear-off position, where you can easily tear off the printed page(s). When the printer receives data again, it automatically moves the paper back to the top-of-form position and starts printing, so you can use all of the next page. When auto tear-off is off and you are using continuous paper with the tractor, you need to move the perforation to the tear-off position manually by pressing the Tear Off/Special Paper button. See Using the tear-off function for more information.

High speed draft

When high speed draft is on, the printer prints up to 550 cps (characters per second) at 10 cpi (characters per inch). When it is off, the printer prints 495 cps at 10 cpi.

I/F (interface) mode

The printer provides a slot for an optional interface in addition to its built-in parallel interface and USB interface. You can choose Auto (automatic), Parallel, USB or Option for the interface mode. When you select Auto, the printer automatically selects the interface that is receiving data, and uses that interface until the end of the print job. The Auto setting allows you to share the printer among multiple computers without changing the interface mode. If only one computer is connected to the printer, you can select Parallel, USB or Option, depending on which interface your computer uses.

Auto line feed

When auto line feed is on, the printer accompanies each carriage return (CR) code received with a line feed (LF) code.

Default Settings (2/4)

Auto I/F (interface) wait time
When the printer is in the auto interface mode and it receives no data from the currently selected interface for the amount of time specified with this setting, it determines which interface is receiving data and switches to that interface. You can specify either 10 seconds or 30 seconds for the auto interface wait time. The A.G.M. feature is available only in IBM PPDS emulation mode.

Character table

You can select from among 13 to 36 standard character tables, depending on the country of purchase. See Default-setting mode for more information.

Parallel I/F bidirectional mode
The Parallel Interface bidirectional transfer mode is used when this feature is on. If bidirectional transfer mode is unnecessary, turn this off.
International character set for italic table
You can select among several international character sets for the italic character table. Each character set contains eight characters that vary depending on the country or language, so you can customize the italic table to suit your printing needs.

Packet mode

Be sure to select Auto when printing from Windows applications using the printer driver included in the CD-ROM that comes with the printer. In case you encounter any communication troubles when printing from applications based on other operating systems such as DOS, turn off this mode.
One of these fonts selected in the default setting is corresponding to Others on the control panel. You can select the following fonts directly on the control panel: Draft, Roman, Sans Serif, Courier, Prestige and Script.
Auto CR (carriage return)
This setting is available only in IBM PPDS emulation mode. When auto carriage return is on, each line feed (LF) code or ESC J code is accompanied by a carriage return (CR) code so the printer moves the next printing position to the left margin. When this setting is off, you must send a CR code after the line feed code to move the printing position to the left margin.
This setting allows you to set the amount of wait time between when paper is inserted into the paper guide and it is fed. If the paper feeds before you can adjust its position properly, you should increase the wait time.

Buzzer (beeper)

The printer beeps when an error occurs. See Error Indicators for more information on printer errors. If you do not want the printer to beep when an error occurs, turn off this setting.

A.G.M. (IBM)

Turn on the alternate graphic mode (A.G.M.) to make the ESC 3, ESC A, ESC J, ESC K, ESC L, ESC Y, ESC Z, and ESC * commands in IBM PPDS emulation mode work the same way as in ESC/P 2 mode.

Default Settings (3/4)

Overlapping forms
This setting takes effect only when the skip-over-perforation setting is on. When overlapping-forms setting is on, the printer lifts up the print head each time it makes a one-inch margin with the skip-over-perforation feature. You need to turn on both the overlapping-forms and the skip-over-perforation settings when you use overlapping forms. 3. Press the Font button until the Font and Pitch lights indicate the language you want, as described in the language selection instructions. 4. Press the Tear Off/Special Paper button to print the default-setting mode instructions (two pages) in the language you selected. The printed instructions list the settings you can change, describe how to change them, and show you how the control panel lights help you make settings. Use these instructions to change the printers default settings from the control panel. Note: The arrows in the instructions indicate the printers current settings. 5. When you finish making settings, turn off the printer and exit the default-setting mode. Note: You may exit the default-setting mode by turning off the printer at any time. Any settings you have made remain in effect until you change them again.

Changing default settings
Note: To print the language selection and default-setting mode instructions, you need three sheets of A4 or letter size single-sheet paper or three pages of continuous paper that is at least 279 mm (11 inches) long and 210 mm (8.3 inches) wide. See Continuous Paper and Single Sheets with the Paper Guide for instructions on loading continuous paper and single sheets. If you use single sheets, you need to load a new sheet of paper each time the printer ejects a printed sheet from the paper guide. 1. Make sure paper is loaded and the printer is turned off.
Caution: Whenever you turn off the printer, wait at least five seconds before turning it back on; otherwise, you may damage the printer.
2. Turn on the printer while holding down the Font button. The printer enters the default-setting mode and prints the language selection instructions (one page).

Default Settings (4/4)

Error Indicators
You can identify many common printer problems using the lights on the control panel. If your printer stops working and one or more control panel lights are on or flashing or the printer beeps, use the following table to diagnose and fix the problem.
State of panel lights n Paper Out n Pause Beep pattern Problem Solution No paper is loaded in the selected paper source. Load paper in the selected paper source; the Paper Out and Pause lights go off and the printer resumes printing. Paper is not loaded correctly. Remove and reload your paper correctly, then press the Pause button. See Continuous Paper, Single Sheets with the Paper Guide or Special Papers for paper-loading instructions. Paper is jammed in the printer. To clear the paper jam, see Clearing a Paper Jam in the Reference Guide. Paper is not fully ejected. Press the Load/Eject button to eject the sheet. o Paper Out n Pause The paper source is not selected correctly on the control panel. Select the proper paper source Then press the Pause button. The printer cover is open. Close the printer cover and press the Pause button. f Paper Out f Pause ff Tear Off/ Special Paper f f f Font f f f Pitch o Paper Out f Pause An unknown printer error has occurred. Turn off the printer and leave it off for several minutes; then turn it on again. If the error recurs, contact your dealer.

f Paper Out n Pause

The print head is overheated. Wait for a few minutes; the printer resumes printing automatically once the print head cools.
n = on, o = off, f = flashing = short series of beeps (three beeps), = long series of beeps (five beeps)
Note: The printer beeps once if you press a control panel button when the corresponding function is not available.

Error Indicators (1/1)

Paper-Thickness Settings
Usually, set the paper-thickness lever to the AUTO position as shown below; your printer automatically adjusts itself to the thickness of the paper loaded in the printer.

Paper type

Paper-thickness lever position -1 to 1
Ordinary paper (single sheets or continuous paper)

AUTO UT

Multipart forms (carbonless) 2 parts (original + 1 copy) 3 parts (original + 2 copies) 4 parts (original + 3 copies) 5 parts (original + 4 copies) 6 parts (original + 5 copies) 7 parts (original + 6 copies) 8 parts (original + 7 copies) Labels Envelopes Postcards Continuous forms with labels Overlapping multipart forms Overlapping multipart forms with labels 0 or or to to to to to or to Auto Auto Auto Auto
If you are not content with the printing quality, especially when using special paper such as multipart forms, you can manually set the paper-thickness lever to the appropriate position. The higher the number you set the paper-thickness lever to, the wider the space between the platen and print head. If your printout appears faint or characters seem skipped or missing, this setting may be too high. On the other hand, if the setting is too low, your printout may appear smudged, the paper may not feed correctly, or the ribbon may become damaged. The following table provides guidelines for selecting the appropriate lever position for the type of paper you are using.
Caution: Do not set the paper-thickness lever to AUTO when using labels whose backing sheet is exposed. Set it to the appropriate position according to the table above.
Note: When Overlapping Forms is turned on in the default-setting mode, the printer automatically operates on AUTO function even though the paper-thickness lever may be set to another position.
Paper-Thickness Settings (1/2)
It is recommended to set the paper-thickness lever to AUTO when printing on multipart forms, because the total thickness of multipart forms may vary depending on the kind of paper even if the number of parts is the same. However, if your printout appears faint, set the paper-thickness lever to a lower position within the range specified in the table above. Similarly, if your printout appears smudged, set the lever to a higher position. If your printout appears faint or characters seem skipped or missing, this setting may be too high. On the other hand, if the setting is too low, your printout may appear smudged

Paper-Thickness Settings (2/2)

Continuous Paper

Positioning the continuous paper supply
When you load continuous paper, make sure to line up the paper supply with the tractor so the paper feeds smoothly into the printer as shown below.

Loading continuous paper

1. Make sure that Tractor is selected as the paper source on the control panel. If not, select it by pressing the Paper Source button.

ff al Paper

2. Slide the edge guide all the way to the left.
3. Facing the back of the printer, release the sprocket lock levers by pushing them up.

* sprocket lock lever

Continuous Paper (1/4)
4. Position the left sprocket so that the sprocket pins are to the left of the arrow mark on the back of the printer. Then push down the lock lever to lock the sprocket in place. 7. Open the sprocket covers.
* sprocket cover 8. Fit the first three holes of the continuous paper over the sprocket pins on both sides. Be sure to position your paper supply so that the printable side faces up.
Note: Printing starts at the arrow mark on the back of the printer.The unprintable area is to the left of the arrow mark. 5. Slide the right sprocket to roughly match the width of your paper, but do not lock it.
6. Slide the center paper support to the middle of the two sprockets.
Caution: Make sure the first sheet of your continuous paper has a clean, straight edge so that it can feed smoothly into the printer.
9. Close the sprocket covers.

Continuous Paper (2/4)

10. Slide the right sprocket to remove any slack in the paper. Then push down the sprocket lock lever to lock the sprocket in place.
Using the tear-off function
You can use the tear-off function to advance your continuous paper to the printers tear-off edge when you finish printing. You can then easily tear off the printed sheets. When you resume printing, the printer automatically feeds the paper back to the top-of-form position so that you can save the paper normally lost between documents.
Using the Tear Off/Special Paper button
11. Turn on the printer if it is turned off. The printer is ready to start printing. When using continuous paper, you can use the tear-off function to tear off printed pages and save the blank pages that are usually wasted between print jobs. For more information, see Using the tear-off function. Note: Always make sure there is at least one more sheet than required; continuous paper may not feed properly if it is not fed through the sprockets. Follow these steps to advance continuous paper to the tear-off position using the Tear Off/Special Paper button: 1. After the printer finishes printing your document, check that the Tear Off/Special Paper lights are not flashing. Note: If the Tear Off/Special Paper lights are flashing, the paper is in the tear-off position. If you press the Tear Off/Special Paper button again, the printer feeds your paper to the next top-of-form position. 2. Press the Tear Off/Special Paper button. The printer advances the paper to the tear-off edge. Note: If your papers perforation is not properly aligned with the tear-off edge, you can adjust the tear-off position using the Micro Adjust function as described in Adjusting the tear-off position.

Follow these steps to load single sheets from the paper guide. 1. Make sure the paper guide is attached as described in the Setup Guide. Then close the tractor unit sprocket covers located on the back of your printer and push down the sprocket lock levers to lock the sprockets in place. 2. Turn on the printer. 3. Make sure that Manual/CSF is selected as the paper source on the control panel. If not, select it by pressing the Paper Source button. 5. While aligning the left side of a sheet of paper with the edge guide, insert it into the printer until it meets resistance. Be sure to load paper printable side up.
After a few seconds, the printer automatically advances the paper to the loading position. The printer is ready to start printing.

Off al Paper

Caution: Use the knob on the right side of the printer only to clear paper jams when the printer is off. Otherwise, you may damage the printer or cause it to lose the top-of-form position. Do not open the printer cover while paper is being fed; otherwise the printer cannot load the paper correctly.
4. Slide the edge guide until it rests against the guide mark.
Note: If the platen rotates but the printer does not load the paper, completely remove the paper and then insert it all the way into the printer again. If the paper feeds before you can adjust its position properly, increase the Manual feed wait time in the default-setting mode. See Changing default settings for more information.

* guide mark

Single Sheets with the Paper Guide (1/2)
If you need to adjust the position of the paper after it is loaded, see Adjusting the top-of-form position and follow the instructions. After printing a sheet, the printer ejects it onto the paper guide and the Paper Out and Pause lights come on. If you are printing a multiple-page document, remove the printed sheet and insert a new sheet into the paper guide. The printer automatically advances the paper and resumes printing. Note: If the printer does not eject the printed sheet, press the Load/Eject button.
Single Sheets with the Paper Guide (2/2)
Single Sheets with the Cut-Sheet Feeder
Loading paper to the cut-sheet feeder
For single-sheet multipart forms, use only the type of forms that are glued at the top. To avoid paper jams, do not allow too many printed sheets to be stacked on the paper guide at one time. Remove the stack when it is half as thick as the paper loading limit marked on the cut-sheet feeder. Follow these steps to load paper to the cut-sheet feeder: 1. Pull the paper set lever forward until the paper guides retract to allow paper loading. 3. Slide the right paper guide so that its edge is even with the guide mark on the cut-sheet feeder and push back the lever to lock the paper guide in place. Next, slide the left paper guide to roughly match the width of the paper.

4. Slide the center support midway between the paper guides.
2. Release the paper guide lock levers by pulling them forward.
5. Fan a stack of paper, and tap the sides and bottom of the stack on a flat surface to even it up.
Caution: Do not load labels to the cut-sheet feeder.
Single Sheets with the Cut-Sheet Feeder (1/3)
6. Insert the paper along the right paper guide and adjust the position of the left paper guide so that it matches your papers width. Make sure the position of the guide allows the paper to move up and down freely. Then lock the left guide in place. Note: Load paper with the printable side up. If you are using pre-printed forms, load the forms top-down. The cut-sheet feeder feeds paper when you send data to the printer. You can also feed paper by pressing the Load/Eject button. Note: If the platen turns without loading the paper, completely remove the paper and then insert it all the way into the printer again. If you need to adjust the position of the paper after it is loaded, see Adjusting the top-of-form position and follow the instructions.
Loading paper manually using the front paper guide
The cut-sheet feeders single-sheet loading feature allows you to switch to a different type or size of paper without replacing the paper already loaded in the cut-sheet feeder or removing the feeder. Follow these steps to load paper manually using the paper guide: 1. Make sure that Manual/CSF is selected as the paper source on the control panel. If not, select it by pressing the Paper Source button. 8. Before printing, make sure that Manual/CSF is selected as the paper source on the control panel. If not, select it by pressing the Paper Source button. Also set the paper-thickness lever to the appropriate position for the paper loaded in the cut-sheet feeder as described in Paper-Thickness Settings. In your printer driver software, select your paper size from the Paper Size list. 2. Push the paper guide and the paper guide extension all the way in. 3. Adjust the edge guide so that it is aligned with the guide mark on the paper guide. 4. While aligning the left side of paper with the edge guide, insert it until it meets resistance. Be sure to load paper printable side up. After a few seconds, the printer automatically advances the paper to the loading position. The printer is ready to accept data from your computer and print.

7. Push back the paper set levers to clamp the paper against the guide rollers.
Single Sheets with the Cut-Sheet Feeder (2/3)
After printing a page of your document, the printer ejects it onto the paper guide and the Paper Out and Pause lights come on. If you are printing a multiple-page document, remove the printed sheet and insert a new sheet into the paper guide. The printer automatically advances the paper and resumes printing.
Single Sheets with the Cut-Sheet Feeder (3/3)
Single Sheets with the Automatic Sheet Alignment Unit
Follow these steps to load paper using the automatic sheet alignment unit: 1. Make sure that Manual/CSF is selected as the paper source on the control panel. If not, select it by pressing the Paper Source button. 2. Set the paper-thickness lever to the appropriate position for the type of single sheet you are using referring to the table in Paper-Thickness Settings. Normally set it to AUTO. Note: Make sure to insert paper between the two arrow marks on the unit.
Caution: Use the knob on the right side of the printer only to clear paper jams when the printer is off.
4. The printer starts printing when it receives data. The printing position (the position of the first letter of the first line) is set to 3 mm (0.12 inch) from the left edge of the paper by default. See Adjusting the printing position in the Reference Guide for more information on the printing position.
* paper-thickness lever 3. Insert paper into the automatic sheet alignment unit so that the tip of the paper goes behind the rollers of the unit. The printer automatically aligns the paper, recognizes the right and left edges (the width) of the paper and starts feeding.
A. 3 mm * the printing position 5. The printer automatically ejects paper when it finishes printing. If the printed sheet remains in the printer, press the Load/Eject button to eject it.
1. inserted position 2. aligned position 3. arrow marks
Single Sheets with the Automatic Sheet Alignment Unit (1/1)

Special Papers

Multipart forms
Your printer can print on both single-sheet and continuous multipart forms. It can use multipart forms with up to eight parts including the original.
Overlapping multipart forms
Overlapping multipart forms are a type of continuous paper with multipart forms. The page length of the multipart forms is longer than that of the backing continuous paper. So when extended, one pages multipart forms overlap the next pages multipart forms as shown below. This overlapping area is thicker than the printable area.
Caution: Use only carbonless multipart forms.
Before printing, set the paper-thickness lever to the appropriate position for your multipart forms referring to the table in Paper-Thickness Settings. You can load single-sheet multipart forms from the paper guide, or with the optional cut-sheet feeder or optional automatic sheet alignment unit. For instructions, see Single Sheets with the Paper Guide, Loading paper to the cut-sheet feeder or Single Sheets with the Automatic Sheet Alignment Unit. You can load continuous multipart forms in the same way as you load ordinary continuous paper. For instructions, see Continuous Paper.

Follow these steps to load overlapping multipart forms:
Caution: Use overlapping multipart forms only under normal operating conditions.
1. Make sure of the following: Caution: When printing on multipart forms, make sure that your software settings keep the printing entirely within the printable area of the forms. Printing on the edge of a multipart form can damage the print head. For information about the printable area, see Printable area in the Reference Guide. Single-sheet multipart forms that are glued at the side of the form should be loaded only from the paper guide, not from the optional cut-sheet feeder. Your software settings keep the printing entirely within the printable area. See Printable area in the Reference Guide for more information. Tractor is selected as the paper source on the control panel. The setting of the page length for tractor in the default settings matches the page length of the form you use. See Changing default settings for more information.

Special Papers (1/6)

2. Turn on Overlapping Forms and Skip over perforation settings in the default-setting mode. Note: When Overlapping Forms is turned on in the default-setting mode, the printer automatically activates the auto paper thickness function even though the paper-thickness lever may be set to another position.

Labels

When selecting labels for printing, always choose labels mounted on continuous backing sheets with sprocket holes for use with a tractor. Do not use labels on shiny single-sheet backing, because the backing sheet tends to slip and may not feed properly. Follow these steps to load labels:
Caution: Printing on the edge of overlapping multipart forms can damage the print head. Be sure to turn on Overlapping Forms and Skip over perforation settings in the default-setting mode when using this type of paper; otherwise your printer may be damaged.
Caution: Use labels only under normal operating conditions because labels are especially sensitive to temperature and humidity.
1. Make sure of the following: Your software settings keep the printing entirely within the printable area. For information about the printable area, see Printable area in the Reference Guide.
3. Follow the instructions in Loading continuous paper.

Special Papers (3/6)

3. Follow the instructions in Loading continuous paper. 3. To print on another type of paper, turn off Overlapping Forms and Skip over perforation settings in the default-setting mode.
Caution: Printing on the edge of continuous forms with labels can damage the print head. When loading continuous forms with labels, make sure the left edge of the form is no further than 3 cm to the left of the arrow mark (when facing the back of the printer).
Caution: Do not leave continuous forms with labels loaded in the printer between print jobs; they tend to curl and may come off their backing sheet and jam the printer when you resume printing.
To tear off and eject continuous forms with labels
Always tear off and eject continuous forms with labels by following the procedure below. Note: When Overlapping Forms is turned on in the default-setting mode, the Tear Off/Special Paper button is disabled and the Load/Eject button only feeds forms forward. 1. At the back of your printer, tear off the last continuous form with labels that has entered the printer.
Overlapping multipart forms with labels
This kind of continuous paper is a combination of the two types of forms; overlapping multipart forms and continuous forms with labels. Be sure to follow any special instructions intended for either type of forms.
Caution: Use overlapping multipart forms with labels only under normal operating conditions because labels are especially sensitive to temperature and humidity.
Follow these steps to load overlapping multipart forms with labels: 1. Make sure of the following: Your software settings keep the printing entirely within the printable area. See Printable area in the Reference Guide for more information.
2. Press the LF/FF button to eject the last form forward.

Special Papers (4/6)

Tractor is selected as the paper source on the control panel. The setting of the page length for tractor in the default settings matches the page length of the form you use. See Changing default settings for more information. 2. Turn on Overlapping Forms and Skip over perforation settings in the default-setting mode. Note: When Overlapping Forms is turned on in the default-setting mode, the printer automatically activates the auto paper thickness function even though the paper-thickness lever may be set to another position. 3. Follow the instructions in Loading continuous paper. 1. At the back of your printer, tear off the last overlapping multipart form with labels that has entered the printer. 2. Press the LF/FF button to eject the last form forward. 3. To print on another type of paper, turn off Overlapping Forms and Skip over perforation settings in the default-setting mode.

Caution: Use postcards only under normal operating conditions.

Special Papers (6/6)

Paper-Type Switching
When using the tractor, you can easily switch between continuous paper and single sheets (including envelopes or postcards) without removing the continuous paper from the tractor. 4. Select Manual/CSF as the paper source on the control panel by pressing the Paper Source button.
Switching to single sheets
Follow these steps to switch from continuous paper to single sheets: 1. When you have finished printing on continuous paper, press the Tear Off/Special Paper button to advance the paper to the tear-off position. Note: If the auto tear-off mode is turned on, the printer advances the paper perforation to the tear-off position automatically. 2. Tear off the printed pages.
Now you can load single sheets from the paper guide. See Single Sheets with the Paper Guide for more information.
Switching to continuous paper
Follow these steps to switch from single sheets to continuous paper: 1. If necessary, press the Load/Eject button to eject the last printed single sheet. 2. Make sure continuous paper is loaded in the printer as described in Loading continuous paper.
Caution: Always tear off paper before feeding it backwards; feeding too many sheets backwards can cause a paper jam. Never feed labels backward using the Load/Eject button, Tear Off/Special Paper button, or knob on the right side of the printer. Labels can easily peel off their backing and jam the printer. For information on removing labels from the paper path, see Special Papers.
3. Press the Load/Eject button to feed the continuous paper back to the standby position. The paper is still attached to the tractor, but is no longer in the paper path.
Paper-Type Switching (1/2)
3. Select Tractor as the paper source on the control panel by pressing the Paper Source button.
The printer automatically advances the continuous paper from the standby position to the loading position when it receives data.
Paper-Type Switching (2/2)

Micro Adjust Function

The Micro Adjust function allows you to move the paper forward or backward in 0.141 mm (1/180-inch) increments so that you can make precise adjustments to the top-of-form and tear-off positions. 4. Press the LF/FF D button to feed paper backward, or press the Load/Eject U button to feed paper forward, until the paper perforation is aligned with the tear-off edge of the printer cover.

Pause Paper Out

Adjusting the tear-off position
If your paper perforation is not aligned with the tear-off edge, you can use the Micro Adjust function to move the perforation to the tear-off position. Follow these steps to adjust the tear-off position:
Caution: Never use the knob to adjust the tear-off position; this may damage the printer or cause it to lose the tear-off position.
Note: The printer has a minimum and a maximum tear-off position. If you try to adjust the tear-off position beyond these limits, the printer beeps and stops moving the paper. 5. Tear off the printed pages.
Note: Your tear-off position setting remains in effect until you change it, even if you turn off the printer. 1. Press the Pause button if the printer is printing. 2. Make sure the Tear Off/Special Paper lights are flashing (the paper is at the current tear-off position). You may need to press the Tear Off/Special Paper button to advance the paper to the tear-off position. 3. Hold down the Pause button for about three seconds. The Pause light begins flashing and the printer enters the Micro Adjust mode.
6. Press the Pause button to exit the Micro Adjust mode. When you resume printing, the printer automatically feeds the paper back to the top-of-form position and begins printing.
Micro Adjust Function (3/4)
Adjusting the top-of-form position
The top-of-form position is the position on the page where the printer starts printing. If your printing appears too high or low on the page, you can use the Micro Adjust function to adjust the top-of-form position. Follow these steps to adjust the top-of-form position:
5. Press the LF/FF D button to move the top-of-form position down on the page, or press the Load/Eject U button to move the top-of-form position up on the page. Note: The printer has a minimum and a maximum top-of-form position. If you try to adjust it beyond these limits, the printer beeps and stops moving the paper. When the paper reaches the default top-of-form position, the printer also beeps and stops moving the paper briefly. You can use the default setting as a reference point when adjusting the top-of-form position. 6. After you set the top-of-form position, press the Pause button to exit the Micro Adjust mode.
Caution: Never use the knob to adjust the top-of-form position; this may damage the printer or cause it to lose the top-of-form position.

24-pin Dot Matrix Printer

Setup Guide

Read Before Using the Printer. Setting Up the Printer. Using Online Guides. Safety and Environmental Information. 23

4014326-00 XXX

Where to Find Information
Setup Guide (this manual)
Explains how to set up the printer and install the printer software.
Reference Guide (online guide)
Provides detailed information on the printers functions, optional products, printer software, troubleshooting, and technical specifications. You can view this guide directly from the CD, or install it on your computer and view it from your hard disk.
Quick Guide (online guide)
Provides a summary of basic information on how to use the printer.

Online Help

Provides detailed information and instructions on the printer software that controls your printer. Online help is automatically installed when you install the printer software.
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers. Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with SEIKO EPSON CORPORATIONs operating and maintenance instructions. SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION. EPSON and EPSON ESC/P are registered trademarks and EPSON ESC/P2 is a trademark of SEIKO EPSON CORPORATION. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. IBM is a registered trademark of International Business Machines Corporation. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. EPSON disclaims any and all rights in those marks. Copyright 2001 by SEIKO EPSON CORPORATION, Nagano, Japan.
Read Before Using the Printer
This guide consists of three chapters. The first and the second chapters describe how to set up your printer and install the printer software. The last chapter provides detailed safety and environmental information. Be sure to follow the instructions carefully to ensure safe and efficient use of your printer.
Warnings, Cautions, and Notes
Warnings must be followed carefully to avoid bodily injury. Cautions must be observed to avoid damage to your equipment.
Notes contain important information and useful tips on the operation of your printer.

Setting Up the Printer

Follow the instructions in this chapter to unpack and set up your printer.
1-1 Unpacking the Printer
Besides the items shown in the illustration below, the printer box should include an EPSON printer software CD-ROM and a Notice Sheet.

printer

black ribbon color ribbon

paper guide

power cord
Note: Depending on your printer model, the power cord may be permanently attached to the printer. Also, the shape of the power cord plug varies depending on the country of purchase; be sure the plug you have is the right one for your location.
Caution: There are several models of the printer designed for different voltages, and it is not possible to adjust the printer for use with another voltage. If the label on the back of the printer does not show the correct voltage for your country, contact your dealer.
You must remove all protective materials packed around and inside your printer before you set it up and turn on the power. Follow the directions on the Notice Sheet (packed with the printer) to remove these materials. Save all packing and protective materials in case you need to ship the printer in the future. It should always be transported in its original packing materials.

1-2 Choosing a Place for the Printer
Follow these guidelines when selecting a location for your printer: Place the printer on a flat, stable surface. The printer will not operate properly if it is tilted or placed at an angle. Place the printer where you can easily connect it to a network interface cable, if necessary. Leave adequate room around the printer for easy operation and maintenance. Avoid using or storing the printer in places subject to rapid changes in temperature and humidity. Keep it away from direct sunlight, strong light, heat sources, or excessive moisture or dust. Avoid places subject to shocks and vibrations. Place the printer near a wall outlet where you can easily unplug the power cord.
Note for French-speaking users: Placez limprimante prs dune prise de courant o la fiche peut tre dbranche facilement. Avoid electrical outlets controlled by wall switches or automatic timers. An interruption in power can erase information in the memory of your printer or computer. Also avoid outlets on the same circuit as large motors or other appliances that can cause voltage fluctuations. Keep the entire computer system away from potential sources of electromagnetic interference, such as loudspeakers or the base units of cordless telephones. Use a grounded power outlet; do not use an adapter plug. If you plan to use a printer stand, follow these guidelines: Use a stand that can support this printer at least 66kg (145.5 lb). Never use a stand that tilts the printer. The printer should always be kept level. Position your printers power cord and interface cable so they do not interfere with paper feeding. If possible, secure the cables to a leg of the printer stand.
1-3 Assembling the Printer
Follow the steps in this section to attach the paper guide and install the ribbon cartridge.
Attaching the paper guide
Follow these steps to attach the paper guide: 1. Open the printer cover by holding the finger grips on both ends of the cover and lifting it up.
2. Slide the edge guide of the paper guide slightly to the center. Hold the paper guide horizontally with both hands, and slide the slots on both sides of it onto the mounting pegs in the printer as shown below. Then lower the paper guide until it locks into place.
3. Close the printer cover.
Installing the Ribbon Cartridge
EPSON recommends the use of genuine EPSON ribbon cartridges (S015139/S015066 for black, S015067 for color). Products not manufactured by EPSON may cause damage to your printer, which is not covered by EPSONs warranties. Follow these steps to install the ribbon cartridge:
Warning: You need to move the print head by hand to install the ribbon cartridge. If you have just used the printer, the print head may be hot; let it cool for a few minutes before touching it.

1. Make sure the power cord is not plugged into an electrical outlet. 2. Open the printer cover by holding the finger grips on both ends of the cover and lifting it up.

3. Open the paper bail.

4. Slide the print head to the position shown in the illustration below.
Warning: Never move the print head while the printer is turned on; this can damage the printer.
5. Remove the new ribbon cartridge from the package and turn the ribbon-tightening knob in the direction of the arrow to remove any slack from the ribbon so it is easier to install.
6. Hold the ribbon cartridge with the part where the ribbon is exposed facing down and the ribbon-tightening knob facing the front of the printer. As shown below, guide the ribbon under the print head, and snap the cartridge into place from left to right so that the tabs on both sides of the cartridge fit into the notches in the cartridge holder.
7. Turn the ribbon-tightening knob again to remove any slack in the ribbon so that the ribbon moves freely.
8. Close the paper bail and the printer cover.
1-4 Connecting the Printer to Your Computer
Your printer includes both an IEEE-1284-compatible parallel interface and a USB (Universal Serial Bus) interface. Also a Type-B optional interface slot is provided in case your computer requires a different type of printer interface. See the Reference Guide for more information on optional interface cards. Connect your computer to the desired interface as described below. Note: You can connect a cable to both interfaces; the printer switches automatically to the appropriate interface when it receives data. Also you can manually set one of the interfaces as the default in the printers Default Setting. Refer to the Reference Guide for more information on the printers default settings.
Using the parallel interface
To connect your computer to your printers built-in parallel interface, you need a shielded, twisted-pair parallel cable with a 36-pin Centronics compatible connector for the printer. Follow these steps to connect the printer to your computer using the parallel interface: 1. Make sure both the printer and computer are turned off. The printer is off when the power switch is pressed down to the side.
2. Plug the parallel cable connector securely into the printers parallel interface port.

3. Squeeze the wire clips together until they lock in place on both sides of the connector.
4. Plug the other end of the cable into the computers parallel interface port.

Using the USB interface

To connect the printer to a USB port, you need a standard, shielded USB cable. Note: In order to connect your computer via the USB interface, your computer must be a Windows Me, 98, or 2000 pre-installed model that is equipped with a USB port. If you use a USB hub, it is recommended that you connect the printer to the first tier of the hub or connect the printer directly to the computers USB port. Follow these steps to connect the printer to your computer using the printers built-in USB interface: 1. Make sure that both the printer and computer are turned off. 2. Plug the appropriate end of the cable into the USB port on the back of the printer. (The end that fits the printers USB port has a different shape from the end that fits the computers USB port.)
3. Connect the other end of the cable to the computers USB port.
1-5 Plugging in the Printer
Follow these steps to plug in the printer: 1. Make sure the printer is turned off. The printer is off when the power switch is pressed down to the side.
2. Check the label on the back of the printer to make sure the voltage required by the printer matches that of your electrical outlet. Also make sure the shape of the plug on your printers power cord matches the shape of your electrical outlet.
Caution: It is not possible to change the printers voltage. If the rated voltage on the printer and your outlet voltage do not match, contact your dealer for assistance. Do not plug in the power cord.
3. If the power cord is not attached to the printer, plug the appropriate end into the AC inlet on the back of the printer. 4. Plug the power cord into a properly grounded electrical outlet.
1-6 Installing the Printer Software
After you connect the printer to your computer, you need to install the software included in the EPSON printer software CD-ROM shipped with your printer. Printer driver The printer driver is the software that runs, or drives, your printer. With it, you can make printer settings such as print quality, resolution, and paper size. EPSON Status Monitor 3 utility (Windows Me, 98, 95, 2000 or NT 4.0) The EPSON Status Monitor 3 utility notifies you of printer errors and displays printer status information. Refer to the Reference Guide for more information on the Status Monitor 3 utility.

Installing the software in Windows Me, 98, 95, 2000, or NT 4.0
Follow these steps to install the printer software in Windows Me, 98, 95, 2000, or NT 4.0: Note: Installing the printer software for Windows 2000 or NT 4.0 may require administrator privileges. If you have problems, ask your administrator for more information. If you wish to make a floppy disk version of the printer software on your CD-ROM, insert the CD and run SETUP.exe. In the dialog box that appears, double-click Create Floppy based printer Driver/Utility disks and follow the on-screen instructions. If you are using the floppy disk version of the EPSON software, make a backup copy of the EPSON printer software disk or disks before you begin installation.
If the New Hardware Found screen or any other wizard appears when you turn on your computer, click Cancel. If the Digital Signature Not Found screen appears, click Yes. If you click No, you must reinstall the printer driver as described below. Installation time varies depending on your computer. 1. Make sure Windows Me, 98, 95, 2000, or NT 4.0 is running and the printer is turned off. 2. Insert the printer software CD-ROM into the CD-ROM drive. The Install dialog box appears. If it does not, double-click the My Computer icon. Click the CD-ROM icon, then select Open from the File menu. Then double-click SETUP.exe. (If you are using a floppy disk, insert the disk into the floppy disk drive. Double-click the floppy disk drive icon and then double-click the FD_Setup.exe icon.) 3. Double-click Install Printer Driver/Utility to start the printer software installation, then follow the instructions on the screen. When you install the printer driver on Windows Me, 98, 95, 2000 or NT 4.0, the EPSON Status Monitor 3 utility will also be installed. For information on launching and using the software, see Printer Software in the Reference Guide.

For DOS programs

To control the printer from DOS application programs, you need to select the printer you are using or another available printer from the printer list of your application. Choose the EPSON printer at the appropriate step in the installation or setup procedure. If the list in your application does not include your printer, choose the first available printer from this list: DLQ-3000/3000+ LQ-2080 LQ-2180 LQ-2070 LQ-2170 LQ-1170 LQ-1070/1070+ DLQ-2000 LQ-1060 LQ-1050 LQ-2550 LQ-2500 If none of these printers is listed, choose the first one available from the following: LQ EX FX LX RX MX EPSON printer Standard printer Draft printer Note: If your application does not list a suitable alternative, contact the software manufacturer to see if an update is available.

1-7 Options

By adding options, such as a cut-sheet feeder or automatic sheet alignment unit, you can further expand your printers versatility. Optional interface cards are also available to supplement your printers built-in interfaces. If you purchase options, see Options and Consumables in the Reference Guide for more information.
1-8 Start Using the Printer
Once the printer software has been successfully installed onto your computer and paper is loaded in the printer, you can start using the printer. Your printer can print on a variety of paper types such as continuous paper, multipart forms, labels, envelopes, and postcards. See Paper Handling in the Reference Guide for information on paper types and paper loading procedures.

Using Online Guides

This chapter describes how to use the two online guides: the Reference Guide and the Quick Guide.

System Requirements

Your system must meet the following requirements necessary for you to use the online guides. System Requirements
System CPU Windows Me/98/95, or Windows 2000/NT 4.0 i486/25 MHz (for Windows 95, NT 4.0) (Pentium or better recommended) i486/66 MHz (for Windows 98) (Pentium or better recommended) Pentium 133 MHz (for Windows 2000) Pentium 150 MHz (for Windows Me) Memory 16 MB RAM for Windows 98/95, NT 4.0 (32 MB RAM or more recommended) 32 MB RAM for Windows Me and 2000 Hard disk space CD-ROM drive Display Browser 3 MB to install the Reference Guide Double-speed (Quad-speed or faster recommended) pixel or pixel resolution, with High Color (16 bit) or True Color (32 bit) setting Web browser (Microsoft Internet Explorer 4.0 or later recommended for the Reference Guide) Adobe Acrobat or Acrobat Reader 4.0 for the Quick Guide
Using the Reference Guide
The Reference Guide provides you with detailed information on printer operation such as paper handling and troubleshooting. You can view this guide directly from the CD-ROM that comes with the printer, or install it on your computer and view it from the hard disk.
Viewing the Reference Guide from the CD-ROM
Follow these steps to view the Reference Guide from the CD-ROM: 1. Insert the printer software CD-ROM in the CD-ROM drive. The Installation Program Screen appears. If it does not, double-click the My Computer icon. Click the CD-ROM icon, then select Open from the File menu.Then double-click SETUP.exe. 2. Double-click User Guides on the screen. The user guides dialog box appears. 3. To open the Reference Guide, click the appropriate View button.
Installing and viewing the Reference Guide from the hard disk

To install the Reference Guide on your hard disk, follow steps 1 and 2 in the previous section. Then, click Install Reference Guide in the dialog box that appears, and follow the on-screen instructions. When the installation is complete, the DLQ3500 Guide icon appears in the EPSON folder. Double-click the icon to open the guide. To view the Reference Guide during your daily operation of the printer, click Start, go to Programs and select EPSON. Then, click DLQ3500 Guide. Note: If your hard disk does not have enough space to install the Reference Guide, view it directly from the CD.

Using the Quick Guide

The Quick Guide contains basic information such as how to load paper and adjust the paper-thickness lever. You can print this guide using A4- or letter-size or view it directly from the printer software CD-ROM.
Viewing the Quick Guide from the CD-ROM
Follow these steps to view the Quick Guide from the CD-ROM: 1. Insert the printer software CD-ROM in the CD-ROM drive. The Installation Program Screen appears. If it does not, double-click the My Computer icon. Click the CD-ROM icon, then select Open from the File menu.Then double-click SETUP.exe. 2. Double-click User Guides from the Installation Program screen. The user guides dialog box appears. 3. To open the Quick Guide, click the appropriate View button.
Safety and Environmental Information
This chapter contains the safety and environmental information about your printer.

Hot Parts Caution Symbol

This symbol is placed on the print head and other parts to indicate that they may be hot. Never touch those parts just after the printer has been used. Let them cool for a few minutes before touching them.
Important Safety Instructions
Read all of these safety instructions before using the printer. In addition, follow all warnings and instructions marked on the printer itself. Do not place the printer on an unstable surface or near a radiator or heat source. Do not block or cover the slots and openings in the printers cabinet, and do not insert objects through the slots. Use only the type of power source indicated on the printers label. Connect all equipment to properly grounded power outlets. Do not use a damaged or frayed power cord.
If you use an extension cord with the printer, make sure the total ampere rating of all devices plugged into the extension cord does not exceed the cords ampere rating. Also, make sure the total ampere of all devices plugged into the wall outlet does not exceed the wall outlets ampere rating. Unplug the printer before cleaning it, and always clean it with a piece of damp cloth only. Replace fuses only with a fuse of the correct size and rating. Do not spill liquid onto the printer. Except as specifically explained in this guide, do not attempt to service the printer yourself. Unplug the printer and refer servicing to qualified service personnel under the following conditions: i. If the power cord or plug is damaged. ii. If liquid has entered the printer. iii. If the printer has been dropped or the cabinet damaged. iv. If the printer does not operate normally or exhibits a distinct change in performance. If you plan to use the printer in Germany, observe the following: To provide adequate short-circuit protection and over-current protection for this printer, the building installation must be protected by a 10- or 16-amp circuit breaker. Note for German-speaking users: Bei Anschluss des Druckers an die Stromversorgung muss sichergestellt werden, dass die Gebaudeinstallation mit einer 10 Aoder 16 A-Sicherung abgesichert ist.

For United Kingdom Users

Use of options
Epson (UK) Limited shall not be liable against any damages or problems arising from the use of any options or consumable products other than those designated as Original EPSON Products or EPSON Approved Products by Epson (UK) Limited.

Safety information

Warning: This appliance must be earthed. Refer to the rating plate for voltage and check that the appliance voltage corresponds to the supply voltage.
Important: The wires in the mains lead fitted to this appliance are coloured in accordance to the following code: Green and yellow Earth Blue Neutral Brown Live If you have to fit a plug: As the colours of the mains lead of this appliance may not match coloured markings used to identify the terminals in a plug, please proceed as follows: The green and yellow wire must be connected to the terminal in the plug which is marked with the letter E or the Earth symbol (G). The blue wire must be connected to the terminal in the plug marked with the letter N.
The brown wire must be connected to the terminal in the plug marked with the letter L. If damage occurs to the plug, replace the cord set or consult a qualified electrician.
EPSON OVERSEAS MARKETING LOCATIONS

Epson America, Inc.

3840 Kilroy Airport Way Long Beach, CA 90806 Phone: (562) 981-3840 Fax: (562) 290-5220

EPSON UK LTD.

Campus 100, Maylands Avenue, Hemel Hempstead, Herts, HP2 7TJ, U.K. Phone: (+44) Fax: (+44) 01442 227227

EPSON DEUTSCHLAND GmbH

Zlpicher Strae 6, 40549 Dsseldorf Germany Phone: (0211) 56030 Fax: (0211) 5047787

EPSON FRANCE S.A.

68 bis, rue Marjolin 92300, Levallois-Perret, France Phone: 33.1.41.86.26.56 Telex: 610657
EPSON AUSTRALIA PTY. LTD.
70 GIBBES STREET, CHATSWOOD 2067 NSW. Phone: 2-9903-9000 Fax: 2-9903-9177
EPSON SINGAPORE PTE. LTD.
No. 1 Temasek Avenue #36-00 Millenia Tower, Singapore 039192 Phone: (065) 911 Fax: (065) 185

EPSON HONG KONG LTD.

Rooms 4706-10, 47/F, China Resources Bldg., 26 Harbour Road, Wanchai, Hong Kong Phone: 2585-4300 Fax: 2827-7083
EPSON TAIWAN TECHNOLOGY & TRADING LTD.
10F, No. 287 Nanking E. Road, Sec. 3, Taipei, Taiwan, R.O.C. Phone: (02) 717-7360 Fax: (02) 712-9164

EPSON ITALIA S.p.A.