Monochrome Page Printer

EPSON EPL-5700L/5700i

SEPG99007

Notice:
All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. The contents of this manual are subject to change without notice. All efforts have been made to ensure the accuracy of the contents of this manual. However, should any errors be detected, SEIKO EPSON would greatly appreciate being informed of them. The above not withstanding SEIKO EPSON CORPORATION can assume no responsibility for any errors in this manual or the consequences thereof.
EPSON is a registered trademark of SEIKO EPSON CORPORATION.

General Notice:

Other product names used herein are for identification purpose only and may be trademarks or registered trademarks of their respective owners. EPSON disclaims any and all rights in those marks.
Copyright 1999 SEIKO EPSON CORPORATION. Printed in Japan.

PRECAUTIONS

Precautionary notations throughout the text are categorized relative to 1) Personal injury and 2) Damage to equipment.

DANGER

Signals a precaution which, if ignored, could result in serious or fatal personal injury. Great caution should be exercised in performing procedures preceded by DANGER Headings. Signals a precaution which, if ignored, could result in damage to equipment.

WARNING

The precautionary measures itemized below should always be observed when performing repair/maintenance procedures.
1. ALWAYS DISCONNECT THE PRODUCT FROM THE POWER SOURCE AND PERIPHERAL DEVICES WHEN PERFORMING ANY MAINTENANCE OR REPAIR PROCEDURES. 2. NO WORK SHOULD BE PERFORMED ON THE UNIT BY PERSONS UNFAMILIAR WITH BASIC SAFETY MEASURES AS DICTATED FOR ALL ELECTRONICS TECHNICIANS IN THEIR LINE OF WORK. 3. WHEN PERFORMING TESTING AS DICTATED WITHIN THIS MANUAL, DO NOT CONNECT THE UNIT TO A POWER SOURCE UNTIL INSTRUCTED TO DO SO. WHEN THE POWER SUPPLY CABLE MUST BE CONNECTED, USE EXTREME CAUTION IN WORKING ON POWER SUPPLY AND OTHER ELECTRONIC COMPONENTS.
1. REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON CERTIFIED REPAIR TECHNICIAN. 2. MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE SAME AS THE RATED VOLTAGE, LISTED ON THE SERIAL NUMBER/RATING PLATE. IF THE EPSON PRODUCT HAS A PRIMARY AC RATING DIFFERENT FROM AVAILABLE POWER SOURCE, DO NOT CONNECT IT TO THE POWER SOURCE. 3. ALWAYS VERIFY THAT THE EPSON PRODUCT HAS BEEN DISCONNECTED FROM THE POWER SOURCE BEFORE REMOVING OR REPLACING PRINTED CIRCUIT BOARDS AND/OR INDIVIDUAL CHIPS. 4. IN ORDER TO PROTECT SENSITIVE MICROPROCESSORS AND CIRCUITRY, USE STATIC DISCHARGE EQUIPMENT, SUCH AS ANTISTATIC WRIST STRAPS, WHEN ACCESSING INTERNAL COMPONENTS. 5. REPLACE MALFUNCTIONING COMPONENTS ONLY WITH THOSE COMPONENTS BY THE MANUFACTURE; INTRODUCTION OF SECOND-SOURCE ICs OR OTHER NONAPPROVED COMPONENTS MAY DAMAGE THE PRODUCT AND VOID ANY APPLICABLE EPSON WARRANTY.

PREFACE

This manual describes basic functions, theory of electrical and mechanical operations, maintenance and repair procedures of EPL-5700L/5700i. The instructions and procedures included herein are intended for the experienced repair technicians, and attention should be given to the precautions on the preceding page. The chapters are organized as follows:
CHAPTER 1. CHAPTER 2. CHAPTER 3. CHAPTER 4.
PRODUCT DESCRIPTIONS OPERATING PRINCIPLES TROUBLESHOOTING DISASSEMBLY AND ASSEMBLY
Provides a general overview and specifications of the product.
Describes the theory of electrical and mechanical operations of the product.
Provides the step-by-step procedures for troubleshooting.
Describes the step-by-step procedures for disassembling and assembling the product.

CHAPTER 5. CHAPTER 6.

ADJUSTMENTS MAINTENANCE
Provides Epson-approved methods for adjustment.
Provides preventive maintenance procedures and the lists of Epson-approved lubricants and adhesives required for servicing the product.

CHAPTER 7.

APPENDIX
Provides the following additional information for reference: Connector Pin Assignments Circuit Board Component Layout Exploded Diagrams and ASP List Circuit Diagram

Revision Status

Revision A Issued Date September 2, 1999 Description First Release

EPL-5700L/5700i

Revision A

Table of Contents

PRODUCT DESCRIPTION
FEATURES.... 8 BASIC SPECIFICATIONS... 10 PAPER SPECIFICATIONS... 15 PANEL OPERATION.... 17 Power Switch... 17 Control Panel... 17 RAM EXPANSION... 18 OPTIONS AND CONSUMABLE PRODUCTS.. 19

DISASSEMBLY AND ASSEMBLY

OVERVIEW.... 30 DISASSEMBLY AND ASSEMBLY... 31 Control Panel Removal... 31 Top Cover Removal... 31 Main Control Board Removal... 33
ADJUSTMENTS MAINTENANCE APPENDIX
CONNECTOR PIN ASSIGNMENTS... 39 CIRCUIT BOARD COMPONENT LAYOUT.. 41 EXPLODED DIAGRAMS & ASP LIST.. 42 Exploded Diagrams... 42 ASP List.... 50 CIRCUIT DIAGRAM... 54

OPERATING PRINCIPLES

OPERATING PRINCIPLES OF MECHANISM.. 21 ELECTRIC CIRCUIT... 22 Operating Principles of Controller... 22

TROUBLESHOOTING

OVERVIEW.... 26 Overview... 26 Electric Check Point... 26 HANDLING SERVICE CALL ERRORS.. 27 Service Call Error Conditions... 27 Error LED Lamp... 27 Error Code Display and Remedies.. 27

1.1 FEATURES

T he follow ing sho w s fea tures of E P L-L/57 00i. ENGINE
The compressed data is expanded in real-time by the expansion circuit and transferred to the engine. Speed is enhanced by compressed data expansion hardware.
T he follow ing functio ns can be u pgrad ed a nd spee d can b e in creased by R A M S IM M expansion. Enhanced MicroGray printing Receive buffer capacity Printing speed
C o m pa ct, ligh tw eigh t A 4 e ngin e 600 dpi reso lution, 8 pp m printin g sp eed S tand ard p ape r feed ing is b y a casse tte-like universa l pa per tra y (she ets) and a m a nua l fe ed tra y (1 she et). O p tion al p ape r feed ing is b y a A 4 or L T lo w e r pape r fee der un it (she ets).
RESTRICTIONS / DIFFERENCES WITH EPL-5700 1. A network I/F, including external attachment cannot be used.

CONTROLLER

2. Fonts are not installed. 3. The emulation is not installed. 4. Only the Windows 95/98, Windows NT 4.0 and Macintosh operating systems (8.1 or later) are supported. 5. The ROP and fill methods change, so there may be differences in the output. 6. When using halftones, the printed image may be different. 7. There are differences with operation when Toner out occurs. 8. The driver UI is different. 9. It can only be connected to a Macintosh with a standard USB connection. Optional USB board is not guaranteed. 10. With the standard memory, printing at 600 dpi with MicroGray ON may not be possible. Also, for a host that is not capable of ECP communication, printing may not be possible with standard memory. 11. The printer status can be displayed on the screen and printing is possible upon users request.
A new ly de veloped host-ba sed con troller
CPU: TMP95C001, TOSHIBA EDO RAM or FastPage RAM (60 ns)
Inte rface ECP compatible parallel I/F which conforms to IEEE 1284 USB interface
M ou nted w ith R IT e ch, E nhan ced M icroG ray A n un derline e rror m a y occu r w h en p rinting a com plicated im age w ith 600 dpi E nha nce d M icroG ray printing. M ou nted w ith T o ner S a ve M ode M ou nted w ith b i-dire ctional I/F (IE E E 12 84)

A host -based printer is possible.
D a ta com p ression technology By sending compressed data from the host, printing with a 2MB memory is possible.

FEATURES

12. The recommended host environments are: W ind ow s: P entium M H z an d 64 M B R A M o r m ore M acintosh : G M H z a nd M B R A M or m o re 13. For Windows NT 4.0, EPSON Printer Port Monitor must be installed to use ECP. 14. Even if the option RAM is expanded by 16 MB or more, only a maximum of 13 MB is valid. 15. When using parallel connection, printing is not possible if bidirectional communication is hindered by the following conditions.
There is a printer selecting switch between the PC and the printer for parallel connection. Old PC that does not support bi-directional communication is used. Unspecified cables are used.
16. If there is no paper in the MP tray, the paper size will become unclear. 17. Status sheet printing cannot be performed by the printer itself. 18. The printer cannot be shared in a Macintosh network.
W arm -u p T im e: PRINTABLE AREA P rint A re a: A rea w ithin m argins of 4m m fro m ea ch sid e (S ee F ig ure 1-1 below ) 20 second s o r less (at 23 C , stand ard volta ge)

1.2 BASIC SPECIFICATIONS

The EPL-5700L/5700i is a compact host-based A4 monochrome page printer that is driven by laser and digital photographic technology. The following shows basic specifications. PROCESS P rint M eth od: Lig ht S ou rce: P hoto ele ctric U nit: C h arge : D e velope r: T one r T ransfer M etho d: F ixing: D e nsity R eg ula tor: R e solutio n: PRINTING SPEED P rinting S p eed: F irst P rint: 8 p pm (A 4/B 5/A 5 V e rtica l F ee d) 19 second s (A 4 V e rtica l F ee d) 18.2 se con ds (B 5 ) 17.3 se con ds (A 5 ) D ry M o no-com po nen t E lectrop hoto graph ic M eth od S em icon ductor La ser
R otating B ru sh C ha rging T yp e E xpo sed S ection D e velope r S ystem M on o-co m po nent N o nm a gne tic T oner R olle r T ransfer H eat R oller S yste m D eve lope r B ias V aria tion S ystem (can b e regu late d by user)
O P C D rum (O rga nic P hoto con ductor)

Printable Area

600 dpi
Figure 1-1. Printable Area

BASIC SPECIFICATIONS

PAPER HANDLING P ape r S upply: 150 -she et C assette-like M ultipurpo se T ray M an ual F eed S lot O p tion al C assette: 500 -she et A 4 Low er C assette U nit Table 1-1. Paper Handling
Paper Supply Capacity 150 sheets 50 sheets Paper Size 76.2 x 127 to 215.9 x 355.6mm Japanese Official Postcard Japanese Official Postcard (when printing on back) 190g/m2 Permissible Paper Thickness 60 to 90g/m2 (16 to 24lb)
CONSUMABLES N am e : E T C artrid ge P hotoco nductor U nit Life: E T C artrid ge: A ve rage of 3,000 she ets O P C D rum : A ve rage of 20 ,000 sh eets

(at continuo us printing on A 4 page w ith p rint duty of 5% ) CONTROLLER SPECIFICATIONS CPU: 16 bit, 64pin, m ax 2 5M H z, C IS C , T M P 9 5C 001 (T O S H IB A ) RAM: S tan dard: 2M B (E D O ) O p tio nal S IM M S lot: M B , 16 M B , 8 M B , 4M B (E D O ) (A m a xim um o f 13 M B is va lid.) ROM: H ost Interface : P rogra m : 51 2K bytes S tan dard: C e ntron ics, B i-directiona l P arallel IE E E -nibble E C P com pliant USB: S eria l

Multipurpose Tray

20 sheets

10 sheets

Envelope/Label OHP/Thick Page
Normal Paper: 60 to 90g/m2 Thick Paper: 90 to 190g/m2 Special Paper Normal Paper: 60 to 90g/m2 Thick Paper: 90 to 190g/m2 Special Paper Normal Paper: 60 to 90g/m2

Manual Feed Slot

1 sheet
100 x 148 to 215.9 x 355.6mm

Lower Cassette

500 sheets

P ape r O utput:

F ace-dow n F ace-up (w he n an optiona l ho ppe r is use d)
(N o slot fo r the optiona l I/F )
A C Lin e N oise: P ulse W idth: P ulse P o larity: R epe at: M o de: V oltage: 50 to 1 ,000 ns N on-sim u ltan eous C om m on/N orm al 1K V
SOFTWARE SPECIFICATIONS T his prin ter is ho st-ba sed , na m ely, th e ho st com p uter (p rinte r driver) gen erate s print im age s. R efer to the softw are guide fo r details. ENVIRONMENTAL CONDITIONS T em p eratu re (in clu ding expend able pa rts): O p eration: S torag e un der n orm al co nditions: (1/30 of the to tal hold ing period) H u m id ity (including e xpe nda ble parts): O p eration: 15 to 85 % w itho ut cond ensatio n S torag e un der n orm al co nditions: 30 to 85 % S torag e un der e xtrem e condition s: 10 to 95 % (1/30 of the to tal hold ing period) ELECTRICAL SPECIFICATIONS P ow er S up ply V olta ge: P ow er S up ply F requ ency: S tand ard M axim um C urrent: P ow er C onsum p tion : 100 10% 50 to 60 H z 3H z 6.3 A 580 W 10 to C 0 to C
P arts can w ithstan d up to 2 K V w ithou t dam age. Instant C u toff: D IP 100 % (for stan dard voltage - 10% ) for on e cycle w ith n orm a l print qu ality.
S torag e un der e xtrem e condition s: -20 to 40 C
E lectrostatic D urab ility: N o ha rdw are erro rs up to 1 0K V. (N o un re coverab le softw are errors) C om p onen ts can w ithstand up to 15K V w ith out da m age. R ush C u rrent: Insula tion R e sistan ce: D iele ctric S tren gth: Lea kag e C urren t: 1/2 cycle , 50 A or le ss 10 M

o r hig her

A C 1000 V is app lied for o ne m inu te w ith no brea kdo w n s (du ratio n of one surg e). 0.2 5m A o r less (10 0V m o del)

M axim u m :

A vera ge d uring co ntin uous printin g:20 0W S tand by M od e (H eate r O n ): S tand by M od e (H eate r O ff): 490 W 15 W
DIMENSIONS D im en sio ns: W eig ht: M ain U nit: 397 m m (W ) x 49 3m m (L) x 251 m m (H ) A ppro x. 7.5kg

RELIABILITY AND DURABILITY P roduct Life: M PBF: M TBF: P ape r F eed R e lia bility Jam R ate: M isfee d: P ape r W rinkling : A ppro x. 1 80,p rinted pag es or five years, w hichever co m es first 25,000 she ets or m o re 3,h ours (10 m onth s) or m ore (w h en u sin g th e recom m end ed p aper u nde r norm al cond itio ns) 1/or less (n ot including m ultiple p age s) 1/or less 1/or less (corn er folds m ore than 1m m )
M ultiple P ag e F ee d R ate : 1/o r less P ape r Lea ding E dge F old s:1 /or less
[EMC] Table 1-4. EMC T he spe cifications of this eng ine m ee t the ce rtificatio n stand ards and regu lations ind ica ted b elo w. T here are case s in w hich th e stand ards and regu lations a pply differen tly to prod ucts, includ ing the contro ller, d epe ndin g on their destina tion. [Safety Standards] Table 1-2. Safety Standards
Model Name 120V Model 200V Model Applicable Certification UL 1950 CSA 22.2 No.950 TV-GS (EN60950) NEMKO (EN60950) 200V Model Model Name 100V Model
APPLICABLE CERTIFICATION STANDARDS AND REGURATIONS
Applicable Certification CNS 13438 CISPR22 (Taiwan) FCC Part15 Subpart B Class B/CSA C108.8 Class B EC EMC Directive 89/336/PEC EN55022 Class B EN61000-3-2 EN61000-3-3 EN50082-1 AS 3548 (Australia)
P ow er C onsum ptio n: In com plia nce w ith intern atio nal E nergy S tar sta nda rds. O thers: D oes not affe ct h um an bod y (in accord ance w ith O S H A , T S C A , E IN E C S and C S C L). D oes not affe ct h um an bod y (in accord ance w ith O S H A ). C onfo rm s to U L 47 8, 5 th version. C onfo rm s to S w iss en viron m en tal protectio n la w s (doe s n ot in clu de C dS ). 0.pp m or less O P C , toner, and pla stic pa rts are non toxic. S tan d-by: In opera tion : 30 dB (A ) or less 47.0 dB (A ) o r less
[Safety Regulations] Table 1-3. Safety Regulations
Model Name 120V Model 200V Model Applicable Certification FDA (NCDRH) Class 1 TV-GS (EN60825) NEMKO (EN60825)
T on er: OPC: O zone E m issions: M a terials:
O zone : P ote ntia l T oxicity: N oise:

1.3 PAPER SPECIFICATIONS

T he typ es of pap er w hich can be used w ith E P L -5700 L/57 00i are de scribed below. PAPER TYPES N o rm al P ape r: S pecial P aper: P P C , recycle d pa per to 90g /m 2 (16 to 24 lbs) Lab els, Ja pan ese officia l po stcards, O H P film s, co lor pa per, thick p aper (to 157 g/m 2 ), special D T P , and letterhea d
PAPER CLASSIFICATIONS Table 1-5. Paper Classification
Special Paper Paper Supply Normal Paper OHP Japanese Official Postcard Label Thick Paper Envelope
Paper Tray Lower Cassette
: Can guarantee paper feed reliability and image quality. However, this is limited to

C A U T IO N

The paper types listed below cannot be used with this printer. Carbon paper, non-carbon paper, thermal transfer paper, impact paper, and acidic paper. Paper which has been used with a thermal transfer or ink-jet printer. Paper which is too thick or too thin. Wet (damp) paper. Paper to which a special coating has been applied, or colored paper which has gone through surface processing. Paper whose surface is too smooth or too rough, or paper whose texture is different on the front and back. Paper with holes for binders or perforations. Folded, curled, or damaged paper. Paper of irregular shape or not cut with right angles. Paper with labels that come off easily. Paper with glue, staples, or paper clips attached. Special ink-jet paper. When using illustrated postcards, paper particles may adhere to the paper feed roller and cause paper feed difficulty. Therefore, it will be necessary for users to perform cleaning as indicated in Chapter 6 Maintenance.

: Can print characters. However, this is limited to generally used paper.

X: Cannot feed.

generally used paper.

PAPER SPECIFICATIONS

PAPER SIZE Table 1-6. Paper Size
Paper Type Paper A4 A5 JIS-B5 Letter Half Letter Normal Paper Legal EXE Government Legal Government Letter F4 Postcard Monarch C10 Special Paper DL C5 C6 InternationalB5 Size mm (inch) 210 x x x 257 (8.5) x (11) (5.5) x (8.5) (8.5) x (14) (7.25) x (10.5) (8.5) x (13) (8) x (10.5) 210 x x 148 98.43 x 190.5 104.78 x 241.x x x x 250 Paper Tray Manual Feed Slot Optional Lower Cassette

: A p plicable

1.4 PANEL OPERATION

1.4.1 Power Switch
P ow er S w itch is locate d on the left re ar side of th e printer, a nd it co ntrols pow er o n/off.
FLASHING LED Table 1-8. Meaning of Flashing LED Lamps
Ready Lamps OFF ON Flashing OFF OFF Error Lamp OFF OFF OFF Flashing ON Meaning Power OFF. Possible to print. Warming up, receiving data Recoverable error (including paper out) Service call error

1.4.2 Control Panel

C o ntrol P a nel is located a t the righ t front ed ge of th e printer, and it consists of tw o LE D lam ps.

C H E C K P O IN T

Since the EPL-5700L/5700i is a host-based printer, printer settings cannot be made on the control panel. Status sheet can be printed from the printer driver.
Figure 1-2. Control Panel Table 1-7. LED Lamps
Name Ready Lamp Error Lamp Color Green Red

PANEL OPERATION

1.5 RAM EXPANSION
If m em ory sh ortag e occurs, th e prin ter o utpu ts a m isprin t and an error m essa ge a ppea rs on the host screen. In such a case, it is necessary to install expansion m e m ory R A M (R A M S IM M ). T he reco m m e nded R A M capacity for con ditions of u se are a s show n below. (H o w e ver, this doe s n ot in clu de im ag es w ith extrem ely poo r com pressio n ratio.) Table 1-9. Recommended RAM Capacity
No RAM Expansion 4MB Expansion MicroGray printing may not be possible at 600 dpi. For a host with slow transfer speed, normal 600 dpi printing may not be possible. Printing is possible under all conditions

Reg. PQ3DZ13
Figure 2-2. Block Diagram of the C292 Main Board

Reset IC (IC6)

D15-16

RAMSIMM 72pin

SLC 208pin (5/3.3V) E05B68NA (IC5)

3.3V 5V

USB 4pin
TSUB 64pin (5/3.3V) E05B69NA (IC21)

Serial EEPROM 1kb (IC8)

3.3V 48MHz LV161284 48pin (IC7) CN2

Parallel 36pin

Table 2-1. C292 Main Board - Main Controller (continued)
Name USB I/F Parallel I/F Control Panel I/F Location CH5 CH2 CN4 Functions USB connector with the host PC Parallel connector with the host PC LED-control connector
Table 2-1. C292 Main Board - Main Controller
Name CPU TM95C001 Location Functions 16bit CISC-CPU driven at clock frequency 25MHz. Package: 64pin, QFP Power supply voltage: 5V Single This ASIC controls the following: Memory (RAM/ROM) DMA (Video, I/O) RIT (Resolution Improvement Tech.) / PGI (Photo Grade Improvement) function. Video I/F (communication with the Engine Controller) Panel LED Package: 208 pin, QFP Power supply voltage: 5V/3.3V Operation frequency: DMAC max 25MHz PIF max 25MHz DCMP max 60MHz RIT max 100MHz Controls USB I/F. Package: 64 pin, QFP Power supply voltage: 5V/3.3V Operation frequency: max 48MHz 1284 driver. Receives / sends parallel I/F signal. Power supply voltage: 5V One EDO with 16Mb, 16bit, 60ns is mounted. Operates as standard memory. 4Mb, 16bit, and 40pin module. Stores the control program. 72 pin, memory expansion connector
Table 2-2. C292 Main Board - Engine Controller
Name CPU M38073E4FS Motor Drive IC TEA3718SDP Location IC201 IC204/ IC205 Functions Controls the engine.

ASIC (SCL) E05B68NB

Drives the main motor.

ASIC (TUSB) E05B69NA

TTL SN74LV162184DGGR DRAM M5M418165CJ-6 ROM HN27C4000G-10 RAMSIMM

IC3 IC2 CN1

3.1 OVERVIEW

3.1.1 Overview

S ince th e E P L-57 00L /570 0i is a host-based p rinte r, m ost pro blem s can be solved by ope ratin g E P S O N P rin ter W in dow !3 on th e ho st com p ute r. W hen an e rror occurs, E P S O N P rin ter W in dow !3 appe ars on th e ho st screen a s a pop-u p w ind ow , w h ich provide s de tailed in stru ctio ns o n ho w to han dle each error. M ost of the errors w ill be cleared by follow ing the instruction s of the pop-u p w ind ow. A lso refer to th e se ction T rou ble sho otin g of the E P L -5700 L/57 00i U sers G u ide, w h ich gives instruction s fo r solvin g ge neral prob lem s.
3.1.2 Electric Check Point
R e fer to 3.2 of th e E P L-S e rvice M anua l.

OVERVIEW

3.2 HANDLING SERVICE CALL ERRORS
T his section describ es va rious cond itio ns w h ich m a y cau se fata l e rro rs, and provide s rem edies for su ch e rrors.

I0001 C1999 C1999 C1000

Table 3-1. Service Call Error Codes
Service Call Error Code Error Description Protocol Error Video Error Data Expansion Error Standard RAM Check Error EEPROM Access Error Remedy Replace the Main Board. Replace the Main Board. Replace the Main Board. Replace the Main Board. Initialize EEPROM. Replace the Main Board. Reboot the host PC. Reinstall the driver. Replace the Main Board.
3.2.1 Service Call Error Conditions
N o te th at th e fo llo w in g o perations w ill re sult in the S ervice C all E rrors w ithou t fail.
B ringing u p th e B IO S se tting s scree n w ith the p rinte r pow er o n. T urning o n - off - on the printe r w h ile prin ting. T urning o n A pple T a lk w hile u sin g E P S O N L IN K 3. U sing the prin ter driver o ther than designa ted for th e E P L-57 00L/5700 i.
C2000 Software Error C1200

3.2.2 Error LED Lamp

R e ady Lam p: E rror Lam p: OFF O N (R ed)
Win E0003 Mac E2000 Abnormal Fusing
3.2.3 Error Code Display and Remedies
In m ost S ervice C all E rror case s, the p rinter re covers from the e rror if it is turne d off and on again. H ow ever, in the ca se w he re the prin ter do es not reco ver from th e erro r eve n after the abo ve ope ra tion , ch eck the S ervice C a ll E rro r C o de a nd ta ke appro priate m e asu res a s show n in T a ble 3-1. SERVICE CALL ERROR CODE DISPLAY
E0006 Abnormal Polygon Motor
Refer to 3.4.2.3 of the EPL-5700 Service Manual. Refer to 3.4.2.2 of the EPL-5700 Service Manual. Refer to 3.4.2.1 of the EPL-5700 Service Manual. Replace the engine. Replace the Main Board.

Abnormal Laser

If a S ervice C all E rror occu rs an d E P S O N P rin ter W in dow !3 pops up on the screen , p ress C trl+ S hift+E n ter toge ther to display the error code.
This function should not be made open to users.
Communication Error with Engine
HANDLING SERVICE CALL ERRORS
RESETTING EEPROM 1. Open the printers Properties (or Document Defaults for Windows NT4.0), and select Optional Settings. 2. Click the left button of the mouse while pressing ALT+CTRL+SHIFT+W, and the dialogue box shown below will appear.

Cancel

Figure 3-1. Reset the EEPROM 3. Click OK, and EEPROM will be reset.

The above function should not be made open to users.

4.1 OVERVIEW

T he follow ing parts and units o f the E P L-570 0L/i are different from those o f E P L-57 00.
C o ntrol P ane l T op cover se curing m etho d M ain B oa rd U S B I/F
T he othe r m echan ism and exterior p arts are e xactly the sam e as used in E P L-570 0. T h erefo re , th is chap ter conta ins the disassem b ly and assem b ly procedu re s o nly for th e pa rts a nd u nits m e ntio ned above. R efer to the E P L S ervice M an ual for other item s.
4.2 DISASSEMBLY AND ASSEMBLY
4.2.1 Control Panel Removal
U n like th e pre vio us m ode l, th e E P L-57 00L /570 0i h as o nly tw o LE D lam ps and no o the r function s o n the co ntrol pan el. H ow ever, e xterior of the p ane l is exa ctly the sa m e a s th e pre vio us m ode l, a nd so is the w ay the p anel is fixed o n the prin ter. R efe r to the E P L-S ervice M anu al (p p. 4 - 10) fo r the C o ntrol P anel disassem bly and assem bly procedu re s. Control Panel

Front Cover

Harness to Main Board
Figure 4-2. Control Panel Removal (No. 2)

4.2.2 Top Cover Removal

1. Remove the right cover (See section 4.2.2 of the EPL-5700 Service Manual). 2. Remove the control panel (See section 4.2.1 of this manual). 3. Remove the front cover (See section 4.2.7 of the EPL-5700 Service Manual). Fixing Screws (CS M3X8) Figure 4-1. Control Panel Removal (No. 1) 4. Remove the left cover (See section 4.2.10 of the EPL-5700 Service Manual).
5. Remove a screw (CS M3x8) and a plate located on the upper part of the shield cover of the Main Control Board (see Figure 4-3 below).
6. Push both left and right hinges of the top cover outward as shown in Figure 4-4, and remove the top cover.

Hinges Top Cover

Screw (CS M3X8)
Figure 4-3. Plate Removal
Figure 4-4. Top Cover Removal
7. Remove a fixing screw for USB interface (CS M3x6) and two fixing screws for parallel interface (CP M3x6), and remove the board.
4.2.3 Main Control Board Removal
1. Remove the right cover (See section 4.2.2 of the EPL-5700 Service Manual). 2. Remove the control panel (See section 4.2.1 of this manual). 3. Remove the front cover (See section 4.2.7 of the EPL-5700 Service Manual). 4. Remove 10 screws (CS M3x8) securing the shield cover of the Main Control Board, and remove the shield cover (See section 4.2.9 of the EPL-5700 Service Manual). 5. Remove the harnesses which are connected to the connector on the Main Control Board. 6. Remove 10 screws (CS M3x8) securing the Main Control Board on the printer (See section 4.2.9 of the EPL-5700 Service Manual).

Main Board Fixing Screws

USB Connector Fixing Screw
Parallel Connector Fixing Screws
Figure 4-5. Main Control Board Removal

ADJUSTMENTS

R e fer to the E P L-S ervice M an ual, C hapter 5 for adjustm en t procedu re s.

MAINTENANCE

R e fer to the E P L-S ervice M an ual, C hapter 6 for m a inte nance procedu re s.
7.1 CONNECTOR PIN ASSIGNMENTS
T he figure b elow sh ow s interco nnectio ns w ith th e M ain B oard , and th e table on the right show s functio n of each co nne ctor.

Board CN1

Table 7-1. Connector List
Connector Function For Expanded RAMSIMM, 72 pin Reference EPL-5700 Service Manual, Table 7-5 and 7-7 EPL-5700 Service Manual, Table 7-8 Table 7-2 -

C292 Main Board

CN202 CN3 Paper Feed Solenoid Fusing Thermister

CN2 CN3

Parallel Interface, 36 pin Video (not used) Control Panel (LED Control) USB Interface Fusing Thermister Paper Feed Solenoid Control High Voltage Board Print Head Control Main Motor Control Power Board Paper Eject Sensor Polygon Motor Control Paper Feed Sensor Lower Cassette Control Paper Empty Sensor Main Control Board Main Control Board Fusing Heater Lamp Control Interlock Switch Control

CN4 CN5

RAM SIMM
CN1 CN204 High Voltage Board

CN202 CN203 C292 MAIN

Parallel I/F

Print Head Main Motor

Paper Eject Sensor

CN204 CN205

CN206 CN207

USB I/F

CN5 CN208 CN4 CN209
Control Panel Power Board

Heater Lamp

CN2 CN1

CN208 CN209

Polygon Motor

Paper Feed Sensor

CN210 CN211 CN212 High Voltage Board Power Board CN1 CN1 CN2 CN3

CN3 CN212

Interlock Switch

Paper Empty Sensor

Figure 7-1. Interconnection with the Main Board
CONNECTOR PIN ASSIGNMENTS
Table 7-2. Connector CN5 Pin
No. Signal Name POWER DD+ GND Direction Bi-directional Bi-directional Function Cable Power Supply Data Signal Data Signal Ground
7.2 CIRCUIT BOARD COMPONENT LAYOUT
Figure 7-2. C292 Main Control Board Component Layout
CIRCUIT BOARD COMPONENT LAYOUT
7.3 EXPLODED DIAGRAMS & ASP LIST

7.3.1 Exploded Diagrams

R e fer to the E P L-S ervice M an ual 7.3 E xplo ded D iagra m as the exterior a nd m echanism of th e E P L-57 00L /570 0i a re ba sically th e sa m e. T he only differen ce w ith the previou s m odel is P LA T E , w hich ha s b een new ly add ed to (6) F R A M E S I, and its exp lode d diagram s are sho w n on th e follow ing pag es.
EXPLODED DIAGRAMS & ASP LIST

Table 7-3. Parts List (continued)
Diagram No. Parts Code 1040733 ROCK LEVER PLATE BUSHING CAM ROLL ROLLER ROLLER HOLDER PRESSURE SPRING JOINT BUSHING GEAR 18T SHAFT GEAR 36/54T GEAR 36T SHOULDER SCREW SOLENOID TORSION SPRING PLATE PLATE PIN LEVER TORSION SPRING ARM SEPARATED PAD Parts Name

7.3.2 ASP List

Table 7-3. Parts List
Diagram No. 1-01 1-03 1-05 1-06 1-07 1-08 1-09 1-10 1-11 1-12 1-13 1-14 1-15 1-16 1-200 2-01 2-02 2-03 2-04 2-05 2-06 Parts Code 1040710 Parts Name TOP COVER ASSY. LEFT COVER FRONT COVER TRAY CASSETTE BODY GEAR 14T TABLE GUIDE GUIDE RIGHT COVER COVER COVER TRAY ASSY. SHEET LOGO PLATE PANEL BOARD ASSY., MAIN GUIDE ROLLER GUIDE LEVER GEAR ASSY. TORSION SPRING COVER 2-07 2-08 3-01 3-02 3-03 3-04 3-05 3-06 3-07 3-08 3-09 3-10 3-11 3-12 3-13 3-14 3-15 3-16 3-17 3-18 3-19 3-20 3-21 3-22 3-23
Diagram No. 3-24 3-25 4-01 4-02 4-03 4-04 4-05 4-06 4-07 4-08 4-09 4-10 4-11 4-12 4-13 4-14 4-15 4-16 4-17 4-18 4-19 4-20 4-21 4-22 4-23 Parts Code 2028489 Parts Name PRESSURE SPRING PAPER PICK UNIT HOLDER GEAR 36T BUSHING FUSING ROLLER-FNT TUBE LAMP (H1 120V) FUSING ROLLER-RR BUSHING PRESSURE SPRING GUIDE HARNESS HARNESS PHOTO INTERRUPTER (PS3) ACTUATOR BUSHING SEPARATOR TERMINAL THERMISTOR (TH1) THERMOSTAT (TS1) HOLDER GUIDE SHEET HOUSING ASSY. FUSING UNIT (120V) Diagram No. 4-28 4-29 4-30 4-31 4-32 5-01 5-04 5-05 5-06 5-07 5-08 5-09 5-10 5-11 5-12 5-13 5-14 5-15 5-16 5-17 5-18 5-19 5-20 5-21 5-22
Parts Code 1040756 HOLDER L HOLDER R STOPPER L STOPPER R SEPARATOR ROLL FRAME MOTOR (M1) GEAR 40T GEAR 18/50T GEAR 20/44T GEAR 20/52T GEAR 24/30T GEAR 20/48T GEAR 20/32T GEAR 17/42T GEAR 26T GEAR 21/50T GEAR 17T GEAR 27T GEAR 18/42T GEAR 17/25T GEAR 21/56T GEAR 20T GEAR GEAR 22/43T Parts Name
Diagram No. 5-23 5-24 5-25 5-26 5-27 5-28 5-29 5-30 5-31 5-32 5-33 5-34 5-35 5-36 5-37 5-38 5-39 5-40 5-41 5-42 6-01 6-02 6-03 6-04 6-05 Parts Code 1040772 PWB-HV PLATE HARNESS HARNESS SWITCH (PS2) PRESSURE SPRING GUIDE GUIDE ASSY. GEAR 21T BUSHING ROLLER GUIDE BUSHING BUSHING PRESSURE SPRING PORYESTER FILM TORSION SPRING HARNESS DRIVE UNIT TRANSFER UNIT COVER HARNESS SWITCH (PE1) BRACKET HOLDER Parts Name Diagram No. 6-06 6-07 6-08 6-09 6-10 6-12 6-13 6-15 6-16 6-17 6-18 6-19 6-20 6-21 6-22 6-25 7-01 7-02 7-03 7-04 7-05 7-06 7-07 7-08 7-09
Parts Code 1040792 Parts Name RUBBER FOOT PORYESTER FILM GUIDE PLATE HARNESS SWITCH SHOULDER SCREW HARNESS COVER BRACKET GROUND PLATE COVER PLATE WASHER PWB SUPPORT 6.35H IC PLATE GUIDE PWB-PU (PU1) POWER CORD 120V BRACKET GUIDE PLATE GUIDE PLATE SHEET SHEET LIFTING PLATE
Diagram No. 7-10 7-11 7-12 7-13 7-14 7-15 7-16 7-17 Parts Code HOLDER GEAR 14T PRINT HEAD UNIT HOLDER TORSION SPRING WIRING SADDLE 18.5 EDGE COVER 8.5H EDGE COVER 15H Parts Name

7.4 CIRCUIT DIAGRAM

C ircuit d iagra m s of the M a in C o ntrol B oard is show n on the follow ing pa ges.

CIRCUIT DIAGRAM

Appendix A Technical Specifications
Paper. A-2 Specifications. A-2 Printer. A-4 General. A-4 Environmental. A-5 Mechanical. A-5 Electrical. A-5 Interface. A-6 Parallel interface. A-6 Using the ECP mode. A-12 USB interface. A-13 Options and Consumables. A-14 500-Sheet Lower Cassette Unit (C81287V/C81288V). A-14 Face-up Tray (C81286V). A-14 Developer cartridge (S050010). A-15 Photoconductor unit (S051055). A-15
Appendix B Contacting Customer Support
Where to Get Help. B-2 For United Kingdom and the Republic of Ireland Users. B-2 For Australian Users. B-4 For Singapore Users. B-6 For Hong Kong Users. B-6 For Philippines Users. B-7

Glossary

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The EPSON EPL-5700L/EPL-5700i printer combines high performance and reliability with a wide range of features. To get started with your laser printer, please: t Read the laser printer precautions and important safety instructions in the Getting Ready guide. t Use your Getting Ready guide to install the options and printer software. See this Reference Guide for detailed information about your printer.

About This Guide

This guide contains information about using your printer. For information about installing and setting up the printer, see the Getting Ready guide. Chapter 1, Using Your Printer, describes how to operate the printer. It also contains information on loading paper and setting up the printer for paper type and size. Chapter 2, Using Options, gives step-by-step instructions for installing the options available for the printer. Chapter 3, EPSON Status Monitor 3 Utility, allows you to view printer status information such as the remaining amount of toner and check for any printer errors. Chapter 4, Troubleshooting, gives helpful information for what to do if you encounter problems.
Chapter 5, Maintenance and Transportation, provides instructions on how to clean and transport your printer. Appendix A, Technical Specifications, contains the technical specifications about the printer. Appendix B, Contacting Customer Support, explains customer support information.

About Your Printer

Your printer is the latest in EPSONs advanced line of laser printers. The printers 600/300-dpi (dots per inch) resolution is enhanced by EPSONs Resolution Improvement Technology (RITech), which smooths the jagged edges of diagonal and curved lines in both text and graphics. This gives your documents a clean, crisp professional appearance. The printer is easy to install and use. You simply set up the printer, connect it to your computer, and install the printer driver as described in the Getting Ready guide. The printer supports ECP mode in Windows 95/98 and Windows NT 4.0. ECP mode is useful for high-speed data transfer and bidirectional communication with your computer.

Not lighted

Lighted

Controlling the Printer

To control your printer and change its settings, use the printer driver. The printer driver allows you to easily make all the print settings, including paper source, paper size, and orientation. To access the driver menus, see below.
Accessing the printer driver
You can access your printer driver directly from most Windowsbased applications, or from your Windows operating system, as explained below. The printer driver settings made from many Windows applications override settings made when the driver is accessed from the operating system, so in most cases you should access the driver from your application to make sure you get the results you want. t To access the printer driver from your application software, click the Print or Page Setup command on the File menu. You also may need to click Setup, Options, Properties, or a combination of these buttons. t To access the printer driver from Windows 98/95 and Windows NT 4.0, click Start, point to Settings, and click Printers. Next, right-click the EPSON EPL-5700L/EPL-5700i Advanced icon and click Properties (in Windows 98/95) or Document Defaults (in Windows NT 4.0). t To access the printer driver from Macintosh, Choose Chooser from the Apple menu. Then click the EPL-5700L/EPL-5700i icon and click Setup.

Accessing Online Help

You can access the Online Help from the printer driver. The Online Help provides you with detailed information and instructions on the printer driver that controls your printer. It is automatically installed when you install the printer driver.
Note for using shared printers in Windows NT 4.0
If you are using a shared printer in Windows NT 4.0, it is important that you follow the instructions below carefully, especially Accessing the printer through a network, which describes how to install the printer driver on NT 4.0 clients. If you do not follow these instructions, you may not be able to properly install or use the printer driver. First, you need to set up the printer as a shared printer on the computer to which the printer is connected. Then, you must specify the network path to the printer from each computer that will use it, and install the printer software on those computers.

Setting up your printer as a shared printer
Follow these steps to share a printer that is connected directly to your computer with others on a network. 1. Click Start, point to Settings, and click Printers. 2. Select your printer, then click Sharing on the File menu.
3. Click Shared and enter the Share Name.
4. Click OK. Note: Do not choose any drivers from the Alternate Drivers list.
Accessing the printer through a network
To access your printer from another computer on the network, follow these steps. Note: Your printer must be set up as a shared resource on the computer to which it is directly connected before you can access it from another computer.
1. Install the printer driver to the client computer from the software CD-ROM. 2. Open the Printer folder from the Control Panel, then open the Properties for your printer.
3. Click the Ports tab, then click Add Port.
4. The following dialog box appears. Select Local Port, then click New Port.
5. The following dialog box appears. In the text box, type the following information: \\name of computer that is connected to the printer\name of the shared printer Then click OK.
6. In the Printer Ports dialog box, click Close to return to the Ports menu.
7. On the Ports menu, make sure that the new port is added and the check box is selected. Click OK to close the printer driver.

Using the DMA

Faster printing with a Direct Memory Access (DMA) is possible if your printer is connected to your computer through an Extended Capability Port (ECP), a type of parallel port with expanded specifications. With the DMA and the ECP, you can send print-job data directly to the printer without going through the CPU, which increases the effectiveness of data flow. Before using DMA to transmit a print job confirm the following points. t Check if your computer supports DMA. To confirm if your computer has an ECP chip installed, contact the manufacturer or look in the computers documentation. t Confirm the parallel port setting is ECP or ENHANCED through the BIOS Setup. Refer to your computers documentation to set the BIOS. However, before setting the BIOS, uninstall the EPL-5700L/EPL-5700i printer driver. After setting the BIOS, re-install the printer driver.

Labels

You can load five to ten sheets of labels in the paper-tray. However, you may need to feed some types of labels one sheet at a time in the paper-tray. Use only labels designed for laser printers or plain-paper copiers. To prevent the adhesive from coming into contact with printer parts, always use labels that completely cover the backing sheet, with no gaps between the individual labels.
You should test the label sheet for leaking adhesive by pressing a sheet of paper on top of a sheet of labels. If the paper sticks, do not use the labels.

Transparencies

You can load up to five transparencies in the paper-tray. However, you may need to feed some types of Labels one sheet at a time in the paper-tray. You can use only overhead projector transparencies and adhesive drafting film made for use with laser printers or plain-paper copiers.

Optimizing Print Quality

Using RITech
Resolution Improvement Technology (RITech) is EPSONs original printer technology that improves the appearance of printed lines, text, and graphics.

The RITech setting

The factory setting for RITech is on. The RITech gives the best quality text and graphics for nearly all purposes. You may not need to turn the setting off. However, if you are printing gray shading or screen patterns, change the setting to Off. To change the RITech setting, follow these steps: Using the printer driver: Check or uncheck the RITech check box on the Panel menu in the printer driver.
If the pattern still needs to be improved, you may also have to change the print density setting. See the next section for more information.

Adjusting print density

Do not change the print density unless it is necessary. Changing the print density affects all text and graphics, so check the new setting by printing several pages with various kinds of text and graphics. If your printout is too light or too dark, adjust the print density by using the printer driver. Change the Density setting on the Panel menu in the printer driver. Note: Increasing the print density increases toner consumption. If you select darker print, you may need to replace the developer cartridge more often.

3. Fan a stack of paper and tap it on a flat surface to even the edges. Insert the paper printable side up into the tray.
4. Insert the paper-tray in the paper cassette.

Face-up Tray

The printer normally outputs paper face down on top of the printer. If you want face-up output, you can install the optional Face-up Tray (C81286V). This tray gives you immediate viewing of your printed output and is recommended for printing on media such as labels and transparencies that require a straight-through paper path.

1. Turn off the printer.

2. Install the Face-up Tray by sliding the mounting pins into the designated slots, one at a time. Do not force both sides in at once.
The printer is factory set for face-down output. After installing the Face-up Tray, you can switch the paper path from face-up to face-down. The selector is located on the right side of the printer near the back.

Memory Module

By installing a Single In-line Memory Module (SIMM), you can increase printer memory up to 13 MB (printer default 2MB + optional 4, 8, 16 or 32 MB). You may want to add additional memory if you are having difficulty printing complex graphics or if you regularly use numerous downloaded fonts. Note: The maximum amount of memory is 13 MB. Even though a 16 or 32 MB SIMM is installed, only 13 MB is accessible. You can purchase SIMMs from various vendors. Be sure that the SIMM you purchase meets the following requirements: t 72-pin, EDO type t Capacity of 4, 8, 16 or 32 MB t Access speed of 60 ns or less t Dimensions within 108 mm (4.25 inches) 26 mm (1.02 inches), with a thickness of 10 mm (0.4 inch)
Warning: To avoid electrical shock, do not attempt to install a SIMM unless the printer is turned off.
2. Unplug the power cord from the electrical outlet. 3. Turn the printer so that its right side faces you. 4. Open the printer cover by pressing the latch on the left side of the printer.
5. Remove the printers side cover by lifting the clip and sliding the side cover backward. Then lift the side cover away from the printer.
6. Loosen the retaining screws securing the shield cover, and remove the cover.
Caution: Before you install the module, be sure to discharge any static electricity by touching the printers shield cover. Otherwise, you may damage static-sensitive components.
7. Insert the SIMM module into the RAM slot at an angle, making sure the pin numbers either 1 or 72 of the slot and the SIMM match.
8. Press the module down until it clicks into place at right angles to the slot. Do not apply too much force.
9. Replace the shield cover and tighten its screws.

Caution: When replacing the shield cover, be sure not to pinch wires in the printer between the case and the shield cover.
10. Replace the printers side cover.
11. Gently close the printer cover. 12. Plug the power cord back in and turn on the printer. Note: After installing the printer driver, you can confirm the optional memory is installed correctly. Windows users can check in the Printer Driver by selecting the Optional Settings tab under Properties, and Macintosh users can check the memory installation in the EPSON Status Monitor 3.
If an incorrect amount of memory is shown on the status sheet, turn off the printer and review the steps above to make sure you correctly installed the SIMM. If the amount of memory is still incorrect, contact your dealer or a qualified service person for assistance. Note: The maximum amount of memory is 13 MB. Even though a 16 or 32 MB SIMM is installed, only 13 MB is accessible.

Removing

1. To access the printers RAM slots, perform steps 1 through 7 in Memory Module on page 2-7. 2. Pull the clips on each side of the RAM slot outward to release the memory module.
3. Grasp both sides of the SIMM and pull it out. 4. To complete the procedure, follow steps 8 through 11 in Memory Module on page 2-7.
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Chapter 3

EPSON Status Monitor 3 Utility
About the EPSON Status Monitor 3. 3-2 Environment for EPSON Status Monitor 3. 3-2 Accessing the EPSON Status Monitor 3. 3-4 For Windows users. 3-4 For Macintosh users. 3-5 Getting Printer Status Details. 3-6 Setting Monitoring Preferences. 3-9 For Windows users. 3-9 Status Alert Window. 3-11 For Windows users. 3-11 For Macintosh users. 3-11 Stopping Monitoring (Windows only). 3-12
About the EPSON Status Monitor 3
EPSON Status Monitor 3 is a utility program that monitors your printer and gives you information about its current status, including the amount of remaining toner. If a print error occurs, the Status Monitor also provides you with a message describing the error. You can access EPSON Status Monitor 3 from your printer driver. Before using Status Monitor 3, be sure to read the printer drivers README file. This file contains the latest information on the printer driver including Status Monitor 3.
Environment for EPSON Status Monitor 3

Protocols

The protocols that must be installed to run EPSON Status Monitor 3 vary depending on your operating system and printer type. The following table divides printers into two categories: Local printers and Windows shared printers. Use this table to determine what protocols you need to install according to your operating system and printer type, then see the corresponding section for your operating system.

Local Printer Windows Shared Printers LPT/USB LPT LPT
Windows 98 Windows 95 Windows NT 4.0 Macintosh

LPT/USB LPT LPT USB

Windows shared printer
To monitor a shared printer from the client through the server machine, select Allow monitoring of shared printer in the Monitoring Preference dialog box in the server machine. For information, see Setting Monitoring Preferences on page 3-9.

(1) (2) (3)

1: client machine 2: server machine 3: Windows shared printer
See the README file for more information about support for Windows shared printers.

Local Printer

Connect the printer directly to the printer port of your computer.

(1) (3) (2)

1: local printer 2: Windows 98/95/NT4.0 3: Parallel cable/USB cable
Windows 98/95 Bi-directional support is necessary.
Windows NT 4.0 Do not need any special settings.
For Windows 98/95: You need to set the bi-directional support in the printers properties dialog box. Click the Details tab and click Spool Settings. Then click the Enable bi-directional support for this printer radio button.
Accessing the EPSON Status Monitor 3
EPSON Status Monitor 3 monitors the printer during printing or when the EPSON Status Monitor 3 dialog box is opened.

For Windows users

Follow these steps to access EPSON Status Monitor 3. 1. Double-click the My Computer icon. 2. Double-click the Printers folder. 3. Right-click the icon of your printer, and click Properties. If you are using Windows NT 4.0, you can choose either Document Defaults or Properties.
4. Click the Utility tab.
5. Click EPSON Status Monitor 3 to start EPSON Status Monitor 3. Note: Unchecking the Monitor the Printing Status check box during normal operation causes the Status Alert window to stop monitoring some errors.

For Macintosh users

You can find the EPSON Status Monitor 3 for EPL-5700L and EPL5700i by selecting the EPSON Status Monitor 3 (alias) in the Apple menu.
Note: t The appropriate printer port must be selected in the Chooser to receive the necessary information from the selected printer driver when the EPSON Status Monitor 3 starts. If the printer port is not correct an error will occur. t If you change the printer driver in the Chooser, while the spool file is being printed in background printing, the output to the printer may be disrupted. t The printer status and display of the consumables, in the status window, can only be seen when the status is normally acquired in the Chooser.
Getting Printer Status Details

The problem may be with your software program or interface cable. Print out a status sheet through the printer driver. If blank pages continue to print, the problem may be with the printer. Turn off the printer and contact your dealer.
The printed image is light or faint
Darken the Density setting on the Panel menu of your printer driver. You may be using the wrong type of paper. Your paper may be moist or damp. The higher the moisture content in the paper, the lighter the printed output. Do not store your paper in a humid or damp environment. Take out the developer cartridge, shake it gently from side to side to distribute the toner, and then reinstall it. If the problem persists, see Replacing Consumable Products on page 5-2. The Toner Save mode may be on. Turn off the Toner Save mode using the printer driver.

The image is too dark

Lighten the Density setting on the Panel menu of your printer driver. If the problem persists, see Replacing Consumable Products on page 5-2.
Non-printed side of the page is dirty
Toner may have spilled in the paper feed path. Turn off the printer. Remove the developer cartridge and the photoconductor unit and then clean the paper path of the printer using a clean, soft, lint-free cloth.
Caution: Opening the printer exposes the fuser, which is marked by a CAUTION Hot Surface Avoid Contact label. Be careful not to touch the fuser.

Memory problems

Under Run Error
This message indicates that there is not enough memory available for the print job. The printer may not print correctly or an under run error may occur. The under run error is displayed in the alert window in the EPSON Status Monitor 3. For information on installing more memory, see Memory Module on page 2-7.

Option problems

Paper does not feed from the optional 500-Sheet Lower Cassette Unit
Make sure you have selected the proper paper source in your software. There may be no paper in the 500-Sheet Lower Cassette Unit. Load it with paper.
Be sure that the 500-Sheet Lower Cassette Unit is properly installed and that you have not tried to load it with too many sheets of paper. The cassette can hold a maximum of 500 sheets of 75g/m (20lb) paper. The 500-Sheet Lower Cassette Unit may not be installed properly. See Chapter 2, Using Options, for instructions on installing the 500-Sheet Lower Cassette Unit.

Temperature: Humidity: Altitude: Operation: Storage: Operation: Storage: 10 to 35 C (50 to 95 F) 0 to 35 C (32 to 95 F) 15 to 85% RH 30 to 85% RH
Maximum 2,500 meters (8200 feet)

Mechanical

Dimensions and weight: Height: Width: Depth: Weight: 251 mm (9.9 in.) 397 mm (15.6 in.) 463 mm (18.2 in.) Approx. 7.5 kg (14.5 lb) not including the developer cartridge and the photoconductor unit

Durability:

5 years or 180,000 sheets, whichever comes first

Electrical

110 V model Voltage Rated frequency Rated current Power consumption Power consumption * in Standby mode * No option installed 90 V to 132 V 50 Hz to 60 Hz 3 Hz 5.3 A Less than 580 W Less than 30 W 230 V model 198 V to 264 V 50Hz to 60Hz 3Hz 3.0 A Less than 580 W Less than 30 W
Note: Check the label on the back of the printer for its specified voltage.

Interface

Parallel interface
The parallel (IEEE 1284-B compliant) interface connector pin assignments are shown in the table below. Note Windows 98/95 and NT 4.0 support the parallel interface.
Pin No. Direction Compatibility 17 IN IN/OUT IN/OUT IN/OUT IN/OUT IN/OUT IN/OUT IN/OUT IN/OUT OUT OUT OUT OUT IN nACK Busy PError Select nAutoFd HostBusy NC GND CG nStorbe DATA1 DATA2 DATA3 DATA4 DATA5 DATA6 DATA7 DATA8 PtrClk PrtBusy AckDataReq Xflag HostAck PeriphClk PeriphAck nAckReverse IEEE 1284-B connector Nibble HostClk ECP

Pin No.

Direction Compatibility
IEEE 1284-B connector Nibble PeripheralLogicHigh GND ECP

IN OUT nFault

nlnit nDataAvail GND NC
nReverse Request nPeriphRequest

OUT IN nSelectln

+5V IEEE1284 Active
Note: The column heading Direction refers to the direction of signal flow in to or out of the printer.

nStrobe/HostClk

Compatibility mode: Latch pulse used to read in print data. When low, DATA is valid Negotiation phase: Latch pulse used to read in extensibility request values Nibble mode: Always high ECP mode: Used to transfer data and addresses from the host to the printer with handshaking via PeriphAck (Busy)
DATA1 to DATA8 (bidirectional, but may always be an input if ECP or EPP mode is not supported)
Compatibility mode: Forward channel data Negotiation phase: Extensibility request value
Nibble mode: Not used ECP mode: Bi-directional data

nACK/PtrClk/PeriphClk

All modes: DTA8 is the MSB, DATA1 is the LSB Compatibility mode: Acknowledgment low pulse in order to indicate that data was transferred from the host Negotiation phase: Low signal indicates IEEE 1284 is supported; Set to high afterwards to indicate that the Xflag and data available flag are valid Reverse data transfer phase: In nibble mode, a low signal indicates that the nibble data is valid Reverse idle phase: When switched from low to high, generates an interrupt that notifies the host that there is data available. ECP mode: Used to transfer data from the printer to the host with handshaking via HostAck (nAutoFd)

nFault/nDataAvail/nPeriphRequest
Compatibility mode: Low signal indicates that an error occurred.
Negotiation phase: This signal is set high in order to authorize 1284 compatibility. In nibble mode, after the host sets HostBusy (nAutoFd) high, this signal is set low in order to indicate that the transmission data is ready. Reverse data transfer phase: This signal is set low in order to indicate to a nibble mode host that the transmission data is ready. Afterwards, this signal serves as nibble data bit 0 and then 4. Reverse idle phase: Indicates whether or not the data is valid. ECP mode: This signal is set low to request communications with the host. Valid in both forward and reverse directions.

nSelectln/IEEE1284active

Compatibility mode: Always low Negotiation phase: This signal is set high at the same time that HostBusy is low in order to request 1284 mode. Reverse data transfer phase: This signal is set high to indicate that the bus direction is from the printer to the host. This signal is set low to terminate 1284 mode, setting the bus direction from the host to the printer. Reverse idle phase: Same as reverse data transfer phase ECP mode: Always high. This signal is set low to terminate ECP mode and return to compatibility mode.
Twisted pair return signal
Connected to the printer chassis. This signal and GND are connected.

Pull up to +5V with 1 k

Using the ECP mode
To use the ECP mode with a parallel (IEEE 1284-B compliant) connector, your computer must support the ECP mode. Note: The ECP mode is available with Windows 98/95 and Windows NT4.0. To use the ECP mode, follow these steps: 1. Make the ECP mode settings in the BIOS setting program that comes with your computer. (For details of the settings and the program, see your computer manual.) 2. Click the Start button, point to Settings, and then click Control Panel. 3. Right-click the System icon, and click Open in the menu that appears. 4. Select the Device Manager tab. 5. Select the ECP Printer Port under Ports [COM & LPT], then click the Properties button. 6. Select the Resources tab. 7. Make the appropriate setting in the Resource settings dialog box. (This setting depends on your computer system. For details, see your computer manual.) 8. Click OK to save the settings.

USB interface

Universal Serial Bus 1.0 compliant. Note: Only Macintosh and Windows 98 pre-installed PCs support the USB interface.

For Windows 98

1. Click the Start button, point to Settings, and then click Printers. 2. Right-click the EPSON EPL-5700L/EPL-5700i icon, and click Properties in the menu that appears. 3. Select the Details tab. 4. Click the arrow next to the Printer Port drop-down list. Then select a EPUSB1 port. 5. Click OK to save this setting.

Support Via the World Wide Web
t For information on the latest EPSON products, software drivers, on-line user guides and answers to frequently asked questions: http://www.epson.co.uk t To e-mail EPSON Technical Support:
http://www.epson.co.uk/support/email/ t For a full list of EPSON Customer and Warranty Support services: http://www.epson.co.uk/support/

Support Via Telephone

Our Customer and Warranty Support teams can be contacted by calling 7766 in the UK or from the Republic of Ireland. They can provide the following services: t Technical information on installing, configuring and operating your EPSON products t Arranging for faulty EPSON products to be repaired within the warranty period Before you call, please have the following information ready: Product Model Serial number of your product (The serial number label is on the back of the product.) Brand and model of your computer Driver software version (Click About on the printer drivers Main menu.) Operating System (For example, Windows 98/95, NT 4.0, or Macintosh 8.01) Application(s) The application(s) you normally use with your product and its version number(s)

Pre Sales Enquiry Desk

Our Enquiry Desk team can be contacted by calling in the UK or 409132 from the Republic of Ireland, by faxing in the UK or 227271 from the Republic of Ireland, and via e-mail at info@epson.co.uk. They can provide the following information: t Pre sales information and literature on new EPSON products (also available via our world wide web site at http:// www.epson.co.uk) t Where to purchase genuine EPSON consumables, accessories, and options

For Australian Users

EPSON Australia wishes to provide you with a high level of Customer Service. As well as this Reference Guide, we provide the following sources for obtaining information:

EPSON FAXBACK

EPSON FAXBACK will fax you the latest specifications and pricing for most EPSON products offered in Australia. There is also technical information including details of the latest software and drivers available. Phone (02) and the system will guide you through a number of choices before faxing the information to your fax machine.
EPSON Bulletin Board System
This is where you can download the latest software and drivers. Visit the BBS to check out the latest versions. If you have a modem, phone (02) 9417 5090.
Internet URL http://www.epson.com.au
Access the EPSON Australia World Wide Web pages. Worth taking your modem here for the occasional surf! You can get the same information as offered on the EPSON FAXBACK and the EPSON Bulletin Board plus more.

Your Dealer

Dont forget that your dealer can often help identify and resolve problems. The dealer should always be the first call for advice on problems. They can often solve problems quickly and easily as well as give you advice on the next step to take.

EPSON Helpdesk

EPSON Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in diagnosing hardware and software problems. They can also advise you on the latest EPSON products and where the nearest dealer or service agent is located. Many types of queries are answered here. The Helpdesk numbers are: Phone: Fax: (02) (02) 9903 9189
We encourage you to have all the relevant information on hand when you ring. The more information you prepare, the faster we can help solve the problem. This information includes the Reference Guide for your EPSON product, type of computer, operating system, application programs, and any other information you feel is required.

For Singapore Users

Contact the telephone and fax numbers below: Phone: Fax: (065) 337-7911 (065) 334-1185

For Hong Kong Users

To obtain technical support as well as other after-sales services, users are welcome to contact EPSON Hong Kong Limited.

Internet home page

EPSON Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: t Product information t Answers to Frequently Asked Questions (FAQs) t Latest versions of EPSON scanner drivers Users can access our World Wide Web home page at: http:// www.epson.com.hk.
Electronic bulletin board system
An electronic bulletin board system (BBS) is also available to obtain scanner information and the latest versions of scanner drivers. You can log on to the following number for the BBS service: BBS: (852) 2827-4244
Technical Support Hotline
You can also contact our technical staff at the following telephone and fax numbers: Phone: Fax: (852) 2585-4399 (852) 2827-4383

For Philippines Users

To obtain technical support as well as other after sales services, users are welcome to contact the EPSON Philippines Representative Office at the telephone and fax numbers below: Phone: Fax: BBS: (632) 813-6552 (632) 813-6545 (632) 814-0595
A5 size 9/30/99 GLOSS.FM Pass 0

default

A value or setting that takes effect when the printer is turned on, reset, or initialized.

dots per inch (dpi)

The number of dots per inch is a measure of printer resolution. The higher the number of dots, the higher the resolution.

download

To transfer information from the computer to the printer.