EPSON Stylus C66

Printer Parts
Ink button and light Paper support Paper button and light Power button and light Left edge guide
Epson paper name PremierArt Matte Scrapbook Photo Paper Premium Semigloss Photo Paper Ink Jet Transparencies
Size Letter Letter Letter
Part number SCR1002 S041331 S041064

User Replaceable Parts

Printer cover
Description Paper support Power cord Part number 1262104 2068927
Output tray extension Output tray

Printer Specifications

Printing
Printing method On-demand ink jet 90 nozzles 87 nozzles (29 each: cyan, magenta, yellow) Bidirectional with logic seeking USB Nozzle configuration Black Color

Accessories

Ink Cartridges
Cartridge Black Cyan Magenta Yellow Color multi-pack Part number T044120 T044220 T044320 T044420 T044520
Print direction Interface

Mechanical

Paper feed method Friction Paper path Sheet feeder capacity
Size Letter Letter A4 Legal A6 Letter 46 Letter - 20 sheets - 50 sheets - 20 sheets - 50 sheets Letter - 20 sheets Letter - 50 sheets Letter - 100 sheets Letter - 500 sheets A4 Letter Letter Part number S041586 S041062 S041061 S041067 S041054 S041731 S041734 S041654 S041134 S041671 S041458 S041809 S041141 S041649 S041271 S041272 S041140 S041257 S041568
Sheet feeder, rear entry 100 sheets of 24 lb (90 g/m2) paper Width: 17.7 inches (450 mm) Depth: 9.5 inches (242 mm) Height: 7.6 inches (192 mm) Width: 17.7 inches (450 mm) Depth: 17.2 inches (437 mm) Height: 12.1 inches (308 mm) 8.6 lb (3.9 kg) without ink cartridges
Epson paper name Premium Bright White Paper Photo Quality Ink Jet Paper

Dimensions Storage

Photo Quality Ink Jet Cards DURABrite Ink Glossy Photo Paper All Purpose Glossy Photo Paper Glossy Photo Paper (Photo Paper)

Weight

Matte Paper Heavyweight Double-Sided Matte Paper

EPSON Stylus C66 - 1

Electrical
Specification Input voltage range* Rated frequency range Input frequency range Rated current Power consumption Value 90 to 264 V
50 to 60 Hz 49.5 to 60.5 Hz
Specification Color(s) Print capacity Black ink cartridge (T044120) Black Color ink cartridges (T044220, T044320, T044420) Cyan, magenta, yellow
0.2 to 0.4 A Approx. 12 W (ISO 10561 Letter Pattern) Approx. 4.5 W in sleep mode Approx. 0.8 W in power-off mode
Cartridge life Storage temperature Transit temperature Freezing temperature* Dimensions
540 pages/A4 ISO/IEC 400 pages at 5% coverage 10561 Letter Pattern; 400 pages at 5% coverage 2 years from production date (if unopened) within 6 months after opening package, at 77 F (25 C) 4 to 104 F (20 to 40 C) 1 month at 104 F (40 C) 22 to 122 F (30 to 50 C) 10 days at 122 F (50 C) 3.2 F (16 C) 0.5 2.9 2.2 inches (W D H) 12.7 73.5 55.3 mm (W D H)
* Check the label on the back of the printer for your printers voltage.

Environmental

Temperature Operation Storage* Transit* 50 to 95 F (10 to 35 C)
to 140 F (20 to 60 C) 1 month at 104 F (40 C) 4 to 140 F (20 to 60 C) 120 hours at 140 F (60 C)
** Ink thaws and is usable after approximately 3 hours at 77 F (25 C). Caution: To ensure good results, use genuine Epson cartridges and do not refill them. Other products may cause damage to your printer not covered by Epsons warranties. Dont use an ink cartridge if the date on the package has expired.
Humidity (without condensation) Operation Storage* 20 to 80% RH 5 to 85% RH

Printable area

* Stored in shipping container without condensation

Safety Approvals

Safety standards EMC UL 1950, CSA No. 950 FCC part 15 subpart B class B CSA C22.2 Class B

B-L B-R

Single sheets or ink jet cards Borderless*
Envelopes A: 0.12 inch (3.0 mm) B-L: 0.12 inch (3.0 mm) B-R: 0.12 inch (3.0 mm) C: 0.12 inch (3.0 mm) D: 0.78 inch (20.0 mm) * When printing with the Borderless feature, print quality may decline in the expanded area. Before printing large jobs using the borderless setting, print a single sheet to confirm printout quality.

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Paper type

Single sheets

Letter (8.inches) Legal (8.inches) Half letter (statement, 5.5 8.5 inches) Executive (7.inches) 46 A4 (mm) A5 (mm) A6 (mm) User-defined: Width: 3.5 to 8.5 inches Length: 3.5 to 44 inches No. 10, 4.1 9.5 inches (mm) DL, 4.3 8.7 inches (mm) C6, 4.4 6.4 inches (mm) (5.2 8.7 inches)

Paper types

Plain bond paper and special ink jet papers distributed by Epson

Thickness

0.003 to 0.004 inch (0.08 to 0.11 mm) for plain bond paper
17 to 24 lb (64 to 90 g/m2) for plain bond paper

Envelopes

Plain bond paper or air mail paper
0.006 to 0.02 inch (0.16 to 0.52 mm)
12 to 20 lb (45 to 75 g/m2)
Premium Bright White Paper Letter (8.inches) Ink Jet Paper Letter (8.inches) Legal (8.inches) A4 (mm) A6 (mm) Letter (8.inches)
Premium Bright White Paper distributed by Epson Ink Jet Paper distributed by Epson
Ink Jet Cards All Purpose Glossy Photo Paper
Ink Jet Cards distributed by Epson
All Purpose Glossy Paper distributed by Epson Glossy Photo Paper or Photo Paper distributed by Epson Matte paper distributed by Epson Double-Sided Matte Paper distributed by Epson PremierArt Matte Scrapbook Photo Paper distributed by Epson Premium Glossy Photo Paper or Premium Semi Gloss Photo Paper distributed by Epson DURABrite Ink Glossy Photo Paper distributed by Epson Transparencies distributed by Epson
Glossy Photo Paper or Photo Letter (8.inches) Paper A4 (mm) inches (mm) Matte Paper Heavyweight Double-Sided Matte Paper Letter (8.inches) Letter (8.inches)
PremierArt Matte Scrapbook Letter (8.inches) Photo Paper Premium Semigloss Photo Paper Letter (8.inches)
DURABrite Ink Glossy Photo Letter (8.inches) Paper inches (mm) Transparencies Letter (8.inches)
Note: Always load paper into the sheet feeder short edge first. Load envelopes flap edge left with the flap side down. Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot attest to the quality of any non-Epson brand or type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs. Poor quality paper may reduce print quality and cause paper jams and other problems. If you encounter problems, switch to a higher grade of paper. Do not load curled or folded paper. Use papers under these conditions: Temperature:59 to 77 F (15 to 25 C) Humidity:40 to 60% RH

EPSON Stylus C66 - 3

Control Panel
To diagnose some problems, check the printers control panel, as described below, or run a printer check (see page 5).

Lights

Green P power light flashes
Installing the First Ink Cartridges
1. Turn on the printer. 2. Lower the printers output tray, pull out the extension, and open the cover.

Explanation

The printer is receiving a print job, replacing an ink cartridge, charging ink, or cleaning the print head.
Red ) paper light Your paper ran out. Load more paper, then press the is on ) paper button to resume printing. Red paper light flashes Paper is jammed in the printer. Press the ) paper button to eject the paper. If that doesnt work, turn off the printer, open the cover, and pull the paper out from the front, including any torn pieces. Then turn on the printer, reload paper, and press the ) paper button. One of the cartridges is low on ink. Check the message that appears on your screen to determine which cartridge is low. Make sure you have a replacement cartridge. One of the cartridges is out of ink or not installed. Make sure you have a replacement cartridge, then follow the steps on page 6 to install it. If you have just installed a new cartridge, it may be incompatible with the printer or incorrectly installed. Reinstall it or replace it with the correct cartridge as described on page 6. An ink cartridge is not installed correctly. Reinstall it as described on page 6. Paper may be blocking movement of the print head. Turn off the printer, then open the cover and remove any jammed paper or other foreign objects. Turn the printer back on. If the lights are still on, contact your dealer or Epson as described on your Start Here sheet. The printer may have an internal error. Turn off the printer, wait a few seconds, and turn it on again. If the lights are still flashing, contact your dealer or Epson as described on your Start Here sheet.

Red H ink light flashes

Red H ink light is on
3. Shake the package of ink cartridges four or five times. Then remove the cartridges from the package. (Dont shake them after removing the packaging.)

Green P power light and red H ink light are on Red H paper light and red H ink light flash
Green P power light is off and red ) paper light and red H ink light are flashing
Caution: Dont touch the green circuit board on the front of the cartridge; you may inhibit normal operation and printing.
4. Open the cartridge cover.

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5. Lower each ink cartridge down into its holder with the green circuit board facing the front. Then gently push each ink cartridge down until it is firmly seated. The color of the cartridge label should match the marker on the holder.

Running a Printer Check

You can run a printer check to determine whether a problem comes from the printer itself or some other source. 1. Make sure both the printer and computer are turned off. Then disconnect the USB cable from the printer. 2. Make sure letter-size plain paper is loaded in the printer. 3. Hold down the ) paper button, then press and release the P power button. Continue holding down the ) paper button until the green P power light starts to flash, then release it. The printer prints a nozzle check pattern. (If the pattern has gaps, you need to clean the print head; see page 7.) 4. Turn off the printer after it prints the check page. Then reconnect the cable and turn on your printer and computer.
6. Close the cartridge cover.
If the check page prints, the problem probably lies in your software settings, the USB cable, or your computer. Its also possible that your software may not be installed correctly. See your Start Here sheet for instructions on reinstalling the printer software. If the check page doesnt print, you may have a problem with your printer. Try the suggestions in your Quick Guide or on-screen Users Guide. If nothing works, contact your dealer or Epson as described on your Start Here sheet.
7. Press the H ink button and close the printer cover.
Selecting the Correct Paper Type
Your printer automatically adjusts itself for the type of paper you select in your print settings. Thats why the paper Type setting is so important. It tells your printer what kind of paper youre using and adjusts the ink coverage accordingly. The table below lists the settings you should choose for your paper:

For this paper Plain paper sheets or envelopes Epson Premium Bright White Paper Epson Photo Quality Ink Jet Paper Epson Photo Quality Ink Jet Cards Select this Type setting Plain Paper / Bright White Paper
The green P power light flashes as your printer charges ink for several seconds.
Caution: Dont turn off the printer while the green P power light is flashing, unless the printer hasnt moved or made noise for more than 5 minutes.
Epson Matte Paper Heavyweight Epson Double-Sided Matte Paper PremierArt Matte Scrapbook Photo Paper for Epson Epson DURABrite Ink Glossy Photo Paper
Matte Paper - Heavyweight
DURABrite Ink Glossy Photo Paper
Epson Glossy Photo Paper Glossy Photo Paper Epson All Purpose Glossy Photo Paper Epson Photo Paper Epson Premium Semigloss Photo Paper Epson Ink Jet Transparencies Ink Jet Transparencies

EPSON Stylus C66 - 5

Additional Paper Loading Guidelines
Dont load paper above the arrow on the left edge guide. Load the printable side face-up. Its often brighter or whiter than the other side. Always load paper short edge first, even when printing in landscape mode. Load letterhead or preprinted paper into the printer top edge first. If youre using special media, follow the instructions that came with the media. You can load the following number of sheets of Epson special media:
Paper type Premium Bright White Paper Photo Quality Ink Jet Paper Photo Quality Ink Jet Cards All Purpose Glossy Photo Paper Glossy Photo Paper or Photo Paper DURABrite Ink Glossy Photo Paper Premium Semigloss Photo Paper PremierArt Matte Scrapbook Photo Paper Matte Paper Heavyweight Ink Jet Transparencies Loading capacity Up to 120 sheets 80 sheets 30 cards with a support sheet beneath the stack 20 sheets
Empty cartridge: When the red H ink light stays on, you need to replace the cartridge(s). When you print youll also see a message on the screen telling you which cartridge is empty. 1. Turn on the printer. 2. Lower the printers output tray, pull out the extension, and open the cover.

3. Press and release the H ink button. If your ink light is off, go to step 5. If your ink light is on or flashing, the print head moves to the left, and the cartridge that needs to be replaced stops under the _ ink out mark. The P power light begins to flash.
20 sheets with a support sheet beneath the stack 20 sheets with a sheet of plain paper beneath the stack 1 sheet

Double-Sided Matte Paper

Replacing an Ink Cartridge
Caution: To ensure good results, use genuine Epson ink cartridges and dont refill them. Other products may cause damage to your printer not covered by Epsons warranty. You cannot print if a cartridge is empty. Leave any empty cartridges installed until you have obtained a replacement. Otherwise, the remaining ink in the nozzles may dry out.
4. Press the H ink button again. If more than one cartridge is empty, the next cartridge moves under the _ ink out mark. If all the empty cartridges have been identified, the print head moves to the ink cartridge replacement position.
Note: You can also use the Status Monitor to find out which cartridge is out of ink. See your on-screen Users Guide for more information.
Use these ink cartridges within six months of installing them and before the expiration date on the package: Black: T044120 Cyan: T044220 Magenta: T044320 Yellow: T044420 Low ink: When the red H ink light flashes, one or more ink cartridges are low on ink. When you print, youll also see a message on the screen telling you which cartridge is low.

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5. Open the cartridge cover. 10. Close the cartridge cover.
6. Pinch the back tab of the empty cartridge as you lift it out of the printer.
11. Close the printer cover and press the H ink button. The printer begins charging the ink delivery system. The green P power light flashes and the printer makes noise. Charging takes about half a minute. When its finished, the green P power light stops flashing and stays on, and the red H ink light goes out.
Caution: Never turn off the printer while the P power light is flashing, unless the printer hasnt moved or made noise for more than 5 minutes.

Cleaning the Print Head

7. Before you remove the new cartridge from its package, shake it four or five times. If your printouts are unexpectedly light, or dots or lines are missing, you may need to clean the print head. This unclogs the nozzles so they can deliver ink properly. Print head cleaning uses ink, so clean it only if quality declines. This section explains how to clean the print head using the Head Cleaning utility. You can also clean the print head by holding down the H ink button on the printer for three seconds. (This only works when the red H ink light is off.
Caution: When you dont turn on your printer for a long time, print quality can decline, so turn it on and print a few pages at least once a month to maintain good print quality.
8. Unwrap the new ink cartridge and lower it into the holder. Push down gently until the cartridge is firmly seated.
Caution Dont touch the green circuit board on the front of the cartridge; you may inhibit normal operation and printing.
9. If you need to replace other ink cartridges, repeat steps 5 through 7 before continuing with step 10.

EPSON Stylus C66 - 7

Running the Head Cleaning Utility
1. Make sure the printer is turned on but not printing, and the red H ink light is off. (If the red H ink light is flashing or on, you need to replace a cartridge; see page 6 for details.) 2. Right-click the printer icon on your taskbar (in the lower right corner of your screen) and select Head Cleaning. 3. Follow the instructions on the screen to clean the print head. Cleaning takes about 30 seconds, during which the printer makes some noise and the green P power light flashes.

Aligning the Print Head

If your printouts contain misaligned vertical lines, or you see light or dark horizontal banding, you may need to align the print head. 1. Turn on the printer. 2. Load several sheets of paper. 3. Right-click the printer icon on your taskbar (in the lower right corner of your screen). Select Print Head Alignment. 4. Follow the instructions on the screen to print a black vertical alignment sheet. You see a window like this one:

4. When the green P power light stops flashing, make sure paper is loaded in the printer, and click Print nozzle check pattern, then click Print. The nozzle check pattern prints (see the next section for details). 5. If the nozzle check pattern has no gaps, click Finish. If the pattern has gaps, click Clean to clean the print head again. You can also turn the printer off and wait overnightthis allows any dried ink to softenand then try cleaning the print head again. 5. Look at the 4 sets of patterns on the alignment sheet. For each set, if you see a pattern with no visible vertical lines, enter its number in the corresponding box on the screen and click Next. If you cant find an aligned pattern, choose the one thats closest to being aligned. Then click Realignment to print another test page and repeat this step. 6. Click Print to print a color vertical alignment sheet. 7. Look at the 4 sets of patterns on the alignment sheet. For each set, if you see a pattern with no visible vertical lines, enter its number in the corresponding box on the screen and click Next. If you cant find an aligned pattern, choose the one thats closest to being aligned. Then click Realignment to print another test page and repeat this step. 8. Click Print to print a black horizontal alignment sheet. You see a window like this one:
Examining the Nozzle Check Pattern
Examine the nozzle check pattern you printed. Each staggered line should be solid, with no gaps, as shown:
If your printout looks okay, youre done. If you see any gaps (as shown below), clean the print head again; see the previous section for instructions.

8 - EPSON Stylus C66

9. Look at the alignment sheet and select the pattern with no gap or line between the rectangles. Enter the number for that pattern in the corresponding box on the screen and click Next. If you cant find an aligned pattern, choose the one that looks the best. Then click Realignment to print another test page and repeat this step. 10. Click Print to print a black horizontal alignment sheet.Look at the alignment sheet and select the pattern with no gap or line between the rectangles. Enter the number for that pattern in the corresponding box on the screen and click Next. If you cant find an aligned pattern, choose the one that looks the best. Then click Realignment to print another test page and repeat this step. 11. Click Finish to close the Print Head Alignment Utility.

Transporting the Printer

If you need to ship your printer, you must prepare it for transportation in its original box or one of a similar size.
Caution: To avoid damage, remove the ink cartridges when transporting the printer.
1. Turn on the printer. 2. Remove any paper from the printer, then remove the paper support. 3. Press the H ink button. The print head moves to the ink cartridge replacement position, and the P power light begins to flash. 4. Open the printer cover. 5. Open the cartridge cover. 6. Pinch the back tabs of the cartridges as you lift them out of the printer.

Warning: If ink gets on your hands, wash them thoroughly with soap and water. If ink gets in your eyes, flush them immediately with water.

Cleaning the Printer

To keep your printer working at its best, you should clean it several times a year. 1. Turn off the printer, unplug the power cord, and disconnect the printer cable. 2. Remove all paper, then use a soft brush to clean any dust or dirt from the sheet feeder. 3. If the outer case or inside of the sheet feeder is dirty, clean it with a soft cloth dampened with a mild detergent. Keep the printer cover closed to prevent water from getting inside. 4. If ink accidentally gets inside the printer, wipe it off with a damp cloth.
7. Close the cartridge cover and press the ink button. Wait until the print head locks in the far right position, then turn off the printer. 8. Unplug the power cord from the electrical outlet. Then disconnect the printer cable from the printer. 9. Remove any paper from the printer and remove the paper support. 10. Open the printer cover and secure the ink cartridge holder to the case with tape.

Clean here

Warning: Dont touch the gears inside the printer. Caution: Never use a hard or abrasive brush, alcohol, or paint thinner for cleaning; they can damage the printer components and case. Dont get water on the printer components and dont spray lubricants or oils inside the printer.
Caution: Be sure to remove the tape after installing the printer in its new location.
11. Close the printer cover, push in the output tray extension, then close the output tray.

EPSON Stylus C66 - 9

12. Repack the printer and its attachments in the original box using the protective materials that came with them. Keep the printer level as you transport it. After transporting the printer, remove the tape securing the print head. Plug in and power on your printer, install your ink cartridges, and test your printer. If you notice a decline in print quality, clean the print head (see page 7); if output is misaligned, align the print head (see page 8).

Related Documentation

CPD-16770 CPD-16771 CPD-16772 EPSON Stylus C66 Start Here EPSON Stylus C66 Printer Basics EPSON Stylus C66 CD-ROM with Print Show movies and HTML Users Guide

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Quick Guide
Printing Solving Problems Notices

CPD-17763 4049260-00 XXX

Copyright Notice
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other equipment. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporations operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
Responsible Use of Copyrighted Materials
Digital cameras, scanners, and ink jet printers, like conventional photocopiers and cameras, can be misused by improper copying or printing of copyrighted material. While some countries laws permit limited copying of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume. Epson encourages each user to be responsible and respectful of the copyright laws when using digital cameras, scanners, and ink jet printers.

Trademarks

Epson and Epson Stylus are registered trademarks of Seiko Epson Corporation. DURABrite is a registered trademark and RPM is a trademark of Epson America, Inc. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. The ENERGY STAR emblem does not represent EPA endorsement of any product or service.
2004 Epson America, Inc. 3/04

Contents

Printing. 5
Loading Paper. 5 Basic Printing. 6 Printing Borderless Photos. 8 Selecting the Correct Paper Type. 10

Solving Problems. 11

Checking the Printers Lights. 11 Problems and Solutions. 12 Cleaning the Print Head. 16

Notices. 17

System Requirements. 17 Important Safety Instructions. 18 Ink Cartridge Safety Instructions. 19 FCC Compliance Statement. 20 Declaration of Conformity. 21 ENERGY STAR Compliance. 21 Epson America, Inc. Limited Warranty. 22

4 Contents

Printing
Before you print, make sure your printer is set up and its software is installed as described on the Start Here sheet.

Loading Paper

1. Open the output tray and its extension. 2. Insert your paper against the right edge of the sheet feeder, behind the tab. 3. Press the locking tab and slide the left edge guide against the paper (but not too tightly). Follow these guidelines when loading paper:
Dont load paper above the arrow on the left edge guide. Load the printable side face-up. Its often brighter or whiter than the other side. Always load the short edge first, even when printing in landscape mode. Load letterhead or preprinted paper into the printer top edge first. Check the paper package for additional loading and printing instructions.

Basic Printing

Whenever you print, be sure to:
Use the right paper. For the best-looking photos, most vivid colors, and greatest detail, always use genuine Epson papers and inks. Choose the right printer settings. Your printer automatically adjusts itself for each type of paper. Thats why printer settings are important. They tell your printer what kind of paper youre using and what type of print you want. Make sure you check your printer settings every time you print.
1. Start your program and open the file you want to print. 2. From the File menu, click Print. You see a Print window like this one:

Select your printer here

Click here to open your printer software
3. Make sure EPSON Stylus C66 Series is selected. 4. Click the Properties or Preferences button. (If you see a Setup, Printer, or Options button, click it. Then click Properties or Preferences on the next screen.)

6 Printing

5. Select the following in the printer settings window:
Select the Quality Option for the document youre printing
Select your paper Type Select your paper Size Select your document or image orientation
6. Select from these Quality Option settings:
Draft: For rough drafts with reduced print quality Text: For text-only documents with higher text quality Text & Image: For documents with text and images with higher quality Photo: For photos and graphics with good quality and speed Best Photo: For photos or graphics with high print quality
Note: For more information about printer settings, click the ? or Help button. The Quality Option settings on this screen give you the best combination of quality and speed for most prints. For the highest quality (Photo RPM) on selected papers, click the Advanced button. Then see your on-screen Users Guide for instructions on selecting Photo RPM.
7. Select the paper Type for the paper youve loaded. See page 10 for guidelines. 8. Select your paper Size and Orientation. 9. Click OK. 10. At the Print window, click OK or Print to start printing.

Basic Printing 7

During printing, this window appears and shows the progress of your print job. You can use the buttons to cancel, pause, or resume printing. You can also see how much ink you have left.
Click to cancel printing Click to pause or resume printing
Tip: You can also cancel printing by pressing the
paper button on your printer.
Printing Borderless Photos
You can print your photos with no margins, extending the image all the way to the edges of the page. Although borderless printing is a bit slower, you get beautiful snapshots, just like from the photo lab. 1. Open the output tray and its extension. 2. Insert DURABrite Ink Glossy Photo Paper or Glossy Photo Paper shiny side up, against the right edge of the sheet feeder, behind the tab.

Note: Always load paper short edge first, even when printing photos in landscape mode.
3. Press the locking tab, and slide the left edge guide against the paper (but not too tightly). 4. Start your photo program and open your photo file. 8 Printing
5. From the File menu, click Print. You see a Print window like this one:
6. Click the Properties or Preferences button. (If you see a Setup, Printer, or Options button, click it. Then click Properties or Preferences on the next screen.) 7. Select the following in the printer settings window:

Photo or Best Photo

Borderless Photo paper type 4 x 6 in is automatically selected Orientation
8. Select Photo or Best Photo as the Quality Option setting.
Printing Borderless Photos 9
9. Select one of the following paper types:
DURABrite Ink Glossy Photo Paper Glossy Photo Paper
10. Click the Borderless checkbox. Read the message and click OK. Your paper Size is set to in automatically. 11. Select Portrait or Landscape to match the orientation of your photo. 12. Click OK. 13. At the Print window, click OK or Print to start printing.
Selecting the Correct Paper Type
Your printer automatically adjusts itself for the type of paper you select in your print settings. Thats why the paper Type setting is so important. It tells your printer what kind of paper youre using and adjusts the ink coverage accordingly. The table below lists the settings you should choose for your paper:
For this paper. Plain paper (sheets or envelopes) Epson Premium Bright White Paper Epson Photo Quality Ink Jet Paper Epson Photo Quality Ink Jet Cards Epson Matte Paper Heavyweight Epson Double-Sided Matte Paper PremierArt Matte Scrapbook Photo Paper for Epson Epson DURABrite Ink Glossy Photo Paper Epson All Purpose Glossy Photo Paper Epson Glossy Photo Paper Epson Photo Paper Epson Premium Semigloss Photo Paper Epson Ink Jet Transparencies Ink Jet Transparencies DURABrite Ink Glossy Photo Paper Glossy Photo Paper Matte Paper - Heavyweight Select this Type setting. Plain Paper/Bright White Paper

10 Printing

Solving Problems
See Checking the Printers Lights below to help determine what the cause of your problem may be. Then see Problems and Solutions on page 12.

Checking the Printers Lights
If the printers lights come on or flash, there may be a problem with your printer. Check the table below to diagnose the problem.
Lights Green power light flashes Red is on paper light Explanation The printer is receiving a print job, replacing an ink cartridge, charging ink, or cleaning the print head. Your paper ran out. Load more paper, then press the paper button to resume printing. Paper is jammed in the printer. Press the paper button to eject the paper. If that doesnt work, turn off the printer, open the cover, and pull the paper out from the front, including any torn pieces. Then turn on the printer, reload paper, and press the paper button. One of the cartridges is low on ink. Check the message that appears on your screen to determine which cartridge is low. Make sure you have a replacement cartridge. One of the cartridges is out of ink or not installed. Make sure you have a replacement cartridge, then follow the steps in your on-screen Users Guide to install it. If you have just installed a new cartridge, it may be incompatible with the printer or incorrectly installed. Reinstall it or replace it with the correct cartridge, as described in your on-screen Users Guide. Green power light and red ink light are on An ink cartridge is not installed correctly. Reinstall it as described in your on-screen Users Guide.

Red paper light flashes

Red ink light flashes Red ink light is on
Lights Red paper light and red ink light flash
Explanation Paper may be blocking movement of the print head. Turn off the printer, then open the cover and remove any jammed paper or other foreign objects. Turn the printer back on. If the lights are still on, contact your dealer or Epson as described on your Start Here sheet. The printer may have an internal error. Turn off the printer, wait a few seconds, and turn it on again. If the lights are still flashing, contact your dealer or Epson as described on your Start Here sheet.
Green power light is off and red paper light and red ink light are flashing

Problems and Solutions

You see banding (light lines).
The print head nozzles may need cleaning; see page 16. Select a higher Quality Option setting; see page 7. Make sure the paper Type setting matches the paper you loaded; see page 10 for guidelines. Make sure the printable side of the paper is face-up. Its usually shinier or whiter than the other side. The ink cartridges may need replacing; see your on-screen Users Guide for instructions on replacing ink cartridges. Run the Print Head Alignment utility; see your on-screen Users Guide for instructions.

12 Solving Problems

Your printout is blurry or smeared.
Make sure the printable side of the paper is face-up. Its usually shinier or whiter than the other side. If youre using double-sided paper and printing heavily saturated or dark images, you may notice that smudges or marks appear on the front of the paper when you print the second side. If one side of the paper will contain a lighter image or text, print that side first to prevent marks or smudging. If ink smears on the back of a printout, clean the inside of the printer as described in your on-screen Users Guide. Make sure your paper isnt damp or curled. If its damp or curled, reload a new stack of paper. When printing on special paper, check the instructions in the paper package. You may need to use an included support sheet or load your paper one sheet at a time. Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. Make sure your paper meets the specifications listed in your on-screen Users Guide. Run the Print Head Alignment utility; see your on-screen Users Guide for instructions. Remove each sheet from the output tray after printing, especially when youre printing on transparencies.

Your printout is faint or has gaps.
The print head nozzles may need cleaning; see page 16 for instructions. The ink cartridges may need replacing; see your on-screen Users Guide for instructions on replacing ink cartridges. Make sure the paper Type setting matches the paper you loaded; see page 10 for guidelines. Make sure the printable side of the paper is face-up. Its usually shinier or whiter than the other side.
Problems and Solutions 13
Paper doesnt eject fully or is wrinkled.
If the paper doesnt eject fully, you may have set the wrong paper size. Press the paper button to eject the paper, then select the correct paper size. If its wrinkled when it ejects, the paper may be damp or too thin.
Your paper doesnt feed correctly or jams in the printer.
If paper doesnt feed, remove it from the sheet feeder, reload it against the right edge, then slide the left edge against the paper (but not too tightly). If multiple pages feed at once, remove the paper from the sheet feeder, fan the edges to separate the sheets, then reload it. If paper jams, press the paper button for several seconds to clear the jam. If that doesnt work, open the cover and pull the paper out from the front, including small pieces that may have torn off. Reload the paper and press the paper button. Heavily saturated prints may curl, causing a paper jam when printing on both sides of the paper. Use new, smooth, high-quality paper, loaded printable side up. Fan the edges of the stack of paper to separate the sheets. Dont load paper above the arrow mark inside the left edge guide. Place the paper against the right edge, behind the tab. Slide the left edge guide against it, but not too tightly. Store paper flat to prevent curling.
If your paper loads incorrectly or jams frequently:
Too many copies are printing. Make sure that the Copies option in your printer software or program is not set for multiple copies. The printer prints blank pages.
Make sure your printer is selected in your program; see page 6. The print head nozzles may need cleaning; see page 16 for instructions.

14 Solving Problems

The margins are incorrect.
Make sure the paper Size setting matches the paper you loaded. Make sure the paper is positioned all the way to the right of the sheet feeder. Slide the left edge guide against the paper. See your software documentation for instructions on choosing the correct margins for your paper size. The margins must be within the printable area of the page.
Image size or position is incorrect.

Make sure the paper Size setting matches the paper you loaded. Your image may not match the width/height proportions of the paper size and may be cropped to fit.
You see incorrect characters.
Make sure the USB cable is securely connected and meets the requirements on page 17. Then try printing again. Make sure your printer is selected in your software. If youre using a switch box or USB hub with your printer, connect the printer directly to your computer. Then try printing again.
You dont see the printer icon in the lower right corner of your screen (taskbar) in Windows. Try restarting your computer. If you still dont see the icon, follow these steps: 1. Click Start, point to Settings or Printers and Faxes, then select Printers. 2. Right-click your printer and select Printing Preferences. 3. Click the Maintenance tab. 4. Click the Speed and Progress button, then click the Monitoring Preferences button. 5. Click the Shortcut Icon checkbox. Then click OK repeatedly to close the open windows.
Problems and Solutions 15

Cleaning the Print Head

Follow the instructions below to clean the print head: 1. Make sure the printer is turned on but not printing, and the red is off. ink light
2. Right-click the printer icon on your taskbar (in the lower right corner of your screen). Select Head Cleaning.
Note: If you dont see the printer icon, see page 15 for instructions on making it appear.
3. Follow the instructions on the screen to clean the print head. Cleaning takes about 40 seconds. The printer makes noise and the green power light flashes.
Caution: Never turn off the printer while the green power light is flashing, unless the printer hasnt moved or made noise for more than 5 minutes.
4. When the green power light stops flashing, make sure paper is loaded in the printer. Click Print nozzle check pattern, then click Print. The nozzle check pattern prints. 5. If the nozzle check pattern has no gaps, click Finish.
If the pattern has gaps, click Clean to clean the print head again.
You can also turn the printer off and wait overnightthis allows any dried ink to softenand then try cleaning the print head again.

16 Solving Problems

Notices

System Requirements

To use your printer and its software, your system should have:
A Microsoft Windows compatible PC with a Pentium 233 MHz or faster recommended Microsoft Windows 98, Windows Me, Windows 2000, or Windows XP At least 64MB RAM (128MB recommended) 100MB free hard disk space (200MB or more recommended) VGA or better display adapter and monitor A Windows-compliant USB port A shielded USB AB cable up to 6.5 feet (2 meters) long.

Important Safety Instructions
Before using your printer, read these safety instructions to make sure you use it safely and effectively:
Be sure to follow all warnings and instructions marked on the printer. Use only the type of power source indicated on the printers label. Connect all equipment to properly grounded power outlets. Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off. Place the printer near a wall outlet where the plug can be easily unplugged. Placez limprimante prs dune prise de courant o la fiche peut tre dbranche facilement. Do not let the power cord become damaged or frayed. If you use an extension cord with the printer, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cords ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the outlets ampere rating. Keep your printer and computer system away from potential sources of electromagnetic interference, such as loudspeakers or cordless telephone base units. Avoid locations that are subject to rapid changes in heat or humidity, shocks or vibrations, or dust. Leave enough room around the printer for sufficient ventilation, leaving at least 3.9 inches between the back of the printer and the wall. Do not place the printer near a radiator or heating vent or in direct sunlight. Place the printer on a flat, stable surface that extends beyond the printer base in all directions. The printer will not operate properly if it is tilted or at an angle. When transporting or storing the printer, dont tilt it, stand it on its side, or turn it upside-down. This may allow ink to leak from the ink cartridges. Turn off and unplug the printer before cleaning. Clean with a damp cloth only. Do not spill liquid on the printer.
Caution: Always turn the printer off using the power button. Dont switch off the power strip or unplug the printer until the green power light is off.
Do not block or cover the openings in the printers case or insert objects through the slots. Except as specifically explained in this manual, do not attempt to service the printer yourself.

18 Notices

Unplug the printer and refer servicing to qualified service personnel under the following conditions: If the power cord or plug is damaged; if liquid has entered the printer; if the printer has been dropped or the case damaged; if the printer does not operate normally or exhibits a distinct change in performance. Adjust only those controls that are covered by the operating instructions.
Ink Cartridge Safety Instructions
Keep ink cartridges out of the reach of children. Be careful when you handle used ink cartridges; there may be ink remaining around the ink supply port. If ink gets on your skin, wash it off with soap and water. If it gets in your eyes, flush them immediately with water. Do not put your hand inside the printer or touch a cartridge during printing. Do not move the print head by hand. You may damage the printer. Install the ink cartridge immediately after you remove it from its package. Leaving the cartridge unpacked for a long time before use can result in reduced print quality. Do not use an ink cartridge beyond the date printed on the cartridge carton. For best results, use up the ink cartridges within six months of first installing them. Store ink cartridges in a cool, dark place. Store ink cartridges with the bottom of the packaging facing down. After bringing an ink cartridge inside from a cold storage site, allow it to warm up at room temperature for at least three hours before using it. Do not shake an ink cartridge after removing it from its package; this can cause leakage. Do not remove or tear the label on an ink cartridge; this can cause leakage. Do not dismantle the ink cartridges or try to refill them. This could damage the print head. Do not touch the green IC chip on the front of the cartridge. This may affect normal operation and printing. If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust and store it in the same environment as the printer. Note that there is a valve in the ink supply port, making covers or plugs unnecessary, but care is needed to prevent the ink from staining items that the cartridge touches. Do not touch the ink cartridge ink supply port or surrounding area. Before transporting the printer, make sure the print head is capped in the far right position and the ink cartridges are in place. Secure the ink cartridge holder with the included insert to make sure it remains in the proper position. Important Safety Instructions 19

FCC Compliance Statement

For United States Users

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.
WARNING: The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device. If this equipment has more than one interface connector, do not leave cables connected to unused interfaces. Changes or modifications not expressly approved by the manufacturer could void the users authority to operate the equipment.

For Canadian Users

This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numrique de la classe B est conforme la norme NMB-003 du Canada.

20 Notices

Declaration of Conformity
According to 47CFR, Part 2 and 15 for Class B Personal Computers and Peripherals; and/ or CPU Boards and Power Supplies used with Class B Personal Computers: We: Located at: Epson America, Inc. MS: 3-Kilroy Airport Way Long Beach, CA 90806 Telephone: (562) 290-5254
Declare under sole responsibility that the product identified herein, complies with 47CFR Part 2 and 15 of the FCC rules as a Class B digital device. Each product marketed is identical to the representative unit tested and found to be compliant with the standards. Records maintained continue to reflect the equipment being produced can be expected to be within the variation accepted, due to quantity production and testing on a statistical basis as required by 47CFR 2.909. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Trade Name: Epson

Type of Product: Ink Jet Printer Model: B241B

ENERGY STAR Compliance

As an ENERGY STAR Partner, Epson has determined that this product meets the ENERGY STAR guidelines for energy efficiency. The EPA ENERGY STAR office equipment program is a voluntary partnership with the computer and office equipment industry to promote the introduction of energy-efficient personal computers, monitors, printers, fax machines, and copiers in an effort to reduce air pollution caused by power generation.
Declaration of Conformity 21
Epson America, Inc. Limited Warranty
What Is Covered: Epson America, Inc. (Epson) warrants to the first retail purchaser that the EPSON printer covered by this limited warranty statement, if purchased and used in the United States or Canada, conforms to the manufacturers specifications and will be free from defects in workmanship and materials for a period of one (1) year from the date of original purchase. Epson also warrants that the consumable ink cartridges enclosed with the printer will perform to the manufacturers specified usage, which usage may expire before the expiration of the limited warranty for the EPSON printer. For warranty service, you must provide proof of the date of original purchase. What Epson Will Do To Correct Problems: Should your EPSON printer prove defective during the warranty period, please call EPSON at (800) 922-8911 for printer diagnostic information and for a telephone number if warranty service is necessary. An Epson service technician will provide telephone diagnostic service, if needed, and determine whether the printer requires service. If Epson determines that service is required, Epson will, at its option, exchange or repair the printer without charge for parts or labor. If Epson authorizes an exchange for the defective unit, Epson will ship a replacement printer to you, freight prepaid, so long as you use an address in Canada or the U.S. (excluding Puerto Rico and U.S. Possessions). Shipments to other locations will be made freight collect. You are responsible for securely packaging the defective unit or any requested parts and returning them to Epson within five (5) working days of receipt of the replacement. Epson requires a debit or a credit card number to secure the cost of the replacement printer in the event that you fail to return the defective one. If your printer is being repaired, Epson will direct you to send your printer to Epson or its authorized service center, where the printer will be fixed and sent back to you. You are responsible for packing the printer and for all costs to and from the Epson authorized service center. When warranty service involves the exchange of the printer or a part, the item replaced becomes Epson property. The replacement printer or part may be new or refurbished to the Epson standard of quality, and, at Epsons option, may be another model of like kind and quality. Epsons liability for replacement of the covered printer will not exceed the original retail selling price of the covered printer. Exchange products and parts assume the remaining warranty period of your original product covered by this limited warranty. What This Warranty Does Not Cover: This warranty covers only normal use in the United States and Canada. This warranty is not transferable and will not apply to products purchased from an end user. This warranty does not cover any color change or fading of prints or reimbursement of materials or services required for reprinting. This warranty does not cover damage to the EPSON product caused by parts or supplies not manufactured, distributed or certified by Epson. This warranty does not cover ribbons, ink cartridges or third party parts, components, or peripheral devices added to the EPSON product after its shipment from Epson, e.g., dealer or user-added boards or components. Epson is not responsible for warranty service should the Epson label or logo or the rating

22 Notices

label or serial number be removed or should the product fail to be properly maintained or fail to function properly as a result of misuse, abuse, improper installation, neglect, improper shipping, damage caused by disasters such as fire, flood, and lightning, improper electrical current, software problems, interaction with non-Epson products, or service other than by an Epson Authorized Servicer. If a claimed defect cannot be identified or reproduced, you will be held responsible for the costs incurred. THE WARRANTY AND REMEDY PROVIDED ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS OR IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. IF THESE LAWS APPLY, THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE LIMITED TO THE WARRANTY PERIOD IDENTIFIED ABOVE. UNLESS STATED HEREIN, ANY STATEMENT OR REPRESENTATIONS MADE BY ANY OTHER PERSON OR FIRM ARE VOID. EXCEPT AS PROVIDED IN THIS WRITTEN WARRANTY, NEITHER EPSON AMERICA, INC. NOR ITS AFFILIATES SHALL BE LIABLE FOR ANY LOSS, INCONVENIENCE, OR DAMAGE, INCLUDING DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, RESULTING FROM THE USE OR INABILITY TO USE THE EPSON PRODUCT, WHETHER RESULTING FROM BREACH OF WARRANTY OR ANY OTHER LEGAL THEORY. In Canada, warranties include both warranties and conditions. Some jurisdictions do not allow limitations on how long an implied warranty lasts, and some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations and exclusions may not apply to you. This warranty gives you specific legal rights and you may have other rights which vary from jurisdiction to jurisdiction. Epson America, Inc. P.O. Box 93012 Long Beach, CA 90809-3012
Epson America, Inc. Limited Warranty 23
Printed in XXXXXX XX.XX-XX