Printable area A B-L B-R B-L B-R C C Single sheet A The minimum top margin is 0.12 inch (3.0 mm). When printing multiple sheets of glossy media, the minimum top margin is 1.2 inches (30 mm). BL The minimum left margin is 0.12 inch (3.0 mm). BR The minimum right margin is: 0.35 inch (9.0 mm) for Letter and Legal 0.12 inch (3.0 mm) for all other paper sizes 1.10 inches (28 mm) for #10 envelopes 0.28 inch (7 mm) for DL envelopes 0.12 inch (3 mm) for C6 envelopes C The minimum bottom margin is 0.54 inch (14.0 mm). Note: Always load paper into the sheet feeder short edge first except envelopes. Load envelopes long edge first. Envelope A

Ink Cartridges

Specification Color(s) Print Capacity* Cartridge life Storage Temperature Transit Temperature Black ink cartridge (S020108) Black 900 pages (A4 paper; text at Normal - 360 dpi; 5%) (ISO/IEC 10561 Letter Pattern) Color ink cartridge (S020089) Cyan, magenta, and yellow 300 pages (A4 paper; Normal - 360 dpi, 5% each color)
2 years from production date and up to within 6 months after opening package at 25 F (77 C) 4 to 104 F (20 to 40 C)1 month at 104 F (40 C) 30 to 60 F (22 to 140 C) 1 month at 104 F (40 C) 120 hours at 140 F (60 C) 3.2 F (16 C) 1.09 (W) 2.1 (D) 1.5 (H) inches 27.8 (W) 52.7 (D) 38.5 (H) mm 0.4 F (18 C) 1.7 (W) 2.1(D) 1.5 (H) inches 42.9 (W) 52.7 (D) 38.5 (H) mm
Freezing Temperature** Dimensions
The print capacity may vary depending on how often you use the print head cleaning function. Also, if you print large graphics and dense text with little white space, you use ink faster. The ink thaws and is usable after approximately 3 hours at 77 F (25 C).
Caution: To ensure good results, use genuine EPSON cartridges and do not refill them. Other products may cause damage to your printer not covered by EPSONs warranty. Do not use an ink cartridge after the expiration date on the package.
EPSON Stylus COLOR 800 - 3
Mechanical Paper feed method entry Sheet feeder capacity Dimensions Friction with auto sheet feeder, rear EMC Maximum 100 sheets of 17 lb (64 g/m2) paper Storage Width: 18.7 inches (475 mm) Depth: 10.7 inches (274 mm) Height: 7.4 inches (177 mm) Printing Width: 18.7 inches (475 mm) Depth: 24.0 inches (610 mm) 27.2 inches (692 mm, when loading transparencies) Height: 12.4 inches (315 mm) 7.95 inches (202 mm, when loading transparencies) Weight Electrical
Specification Input voltage range Rated frequency range Input frequency range Rated current Power consumption 120 V model 103.5 to 132 V 50 to 60 Hz 49.5 to 60.5 Hz 0.4A 0.2A 240 V model 198 to 264 V
Safety Approvals Safety standards UL 1950 with D3, CSA 22.with D3 FCC part 15 subpart B class B CSA C108.8 class B
DOS Support If driver support for the EPSON Stylus COLOR 800 is not available from your software manufacturer, you can use one of the other EPSON ESC/P 2 printer drivers. Choose the first printer available from the following two lists: Black printing only LQ-870/1170 LQ-570(+)/1070(+) SQ-870/1070 LQ-850 LQ-500 Color and black printing EPSON Stylus PRO EPSON Stylus COLOR 500 EPSON Stylus COLOR II LQ-860 LQ-2550

Testing the Printer

You can run a self test to determine whether the problem comes from the printer itself or the computer. t If the results are satisfactory, the problem lies in software settings, the interface cable, or your computer. t If the self test does not print correctly, you have a problem with your printer. Follow these steps to run the test: 1. Make sure both the printer and computer are turned off. 2. Disconnect the interface cable from the printer. 3. Make sure paper is loaded in the feeder. 4. Press the load/eject button and hold it down while you press the power button. Continue to hold the buttons until the power light starts to flash. The printer prints a nozzle check pattern and samples of fonts and colors. 5. To end the test, turn off the printer.
I/F mode Auto I/F wait time Software Auto CR (IBM mode only) AGM (IBM mode only) Character table
Auto line feed Network I/F mode Loading position Economy Parallel I/F transfer rate
Changing control panel settings Follow these steps to change the settings listed above: 1. 2. Make sure the printer is turned off and has paper loaded. Hold down the color cleaning button and press the power button. The printer prints a summary of instructions for changing settings and choosing the language to use for additional instructions.
EPSON Stylus COLOR 800 - 5
3. 4. Press the color cleaning button to print a list of current settings and additional instructions. After you make the changes you want, turn the printer off to save the settings. The settings remain in effect until you change them again.
3. Click the Main tab if necessary and make sure the Mode option is set to Automatic. This is the easiest way to get good printing results for all kinds of documents, on all types of paper. 4. Choose the Media Type you want to print on. The type of paper or other media you choose determines the print quality or resolution you can use. See page 14 for guidelines on choosing paper.
Note: For printing at the highest resolution (SuperFine quality at 1440 dpi), you need to use one of the photo quality media. For the best printing at any resolution, always use EPSON media.

Printing from Windows

When you want to print from your Windows application, you click the print icon or choose Print from the File menu. You can then choose which pages to print, the number of copies, and other options. The settings that describe your print jobwhether you want to use color or black ink, for exampleare part of your printer driver software.
Note: If youre using Windows NT, youll need special software for your printer. Contact EPSON if you need printer driver software for Windows NT.
5. Choose Color or Black ink. 6. Set the slider to Quality or Speed. This lets you choose between the fastest printing or the highest resolution for the media youre using. (The slider is not available for certain media types.) 7. If necessary, click the Paper tab and choose your paper size, number of copies, and orientation. If your software application lets you control these settings, you dont need to use the Paper tab. 8. Click OK when youre finished checking your settings. The dialog box closes. If youre using Windows 95, you can click Apply and keep the dialog box open. 9. In the printing dialog box, click Close, OK, or Print. You may need to click a combination of these buttons. Setting Windows Default Options When you change printer settings through your software application, the settings apply only to the application youre using. If you want to adjust the default settings for all your Windows applications, you can access the dialog box through the Windows 95 Settings option or the Windows 3.1 Control Panel. Make sure all your software applications are closed before you start. If not, youll have to close and then reopen them to have the new default settings take effect.
Setting Default Options in Windows 95
Setting Printer Options from Windows Applications Follow these steps to check printer settings from your word processor or other Windows software: 1. Click the Print icon or choose Print or Print Setup from the File menu. You see a printing dialog box. 2. Make sure your EPSON Stylus COLOR 800 printer is selected, and then click the Printer, Setup, Properties, or Options button. (You may have to click a combination of these buttons.) You see a dialog box like the following:

Note: On the Macintosh, printer settings are saved with your document, but you cant save them from one application to another. Youll have to check your settings each time you open a new application. If you want to reuse settings, you can create document templates for your favorite applications.
Managing Print Jobs in Windows
Your Windows printer software includes two management utilities: the Spool Manager and Status Monitor. t The Spool Manager starts automatically when you send a job to the printer. It allows you to print in the background while you continue to work on your computer and to queue jobs to print at a later time. If youre using your printer on a network, it also handles multiple print jobs that come in at the same time. t The Status Monitor, which is available only if youre using Windows 95, also starts automatically when you send a job to the printer. It displays in the lower right corner of your screen to alert you about printer and ink status, as described on page 9.
Note: The Status Monitor doesnt work if youre printing over a network.
Using the Spool Manager 4. Choose the number of copies and indicate which pages you want to print. 5. Make sure the Mode option is set to Automatic. This is the easiest way to get good printing results for all kinds of documents, on all types of paper. The Spool Manager works like the Windows Print Manager. t To open it while youre printing, click the Spool Manager icon that appears on the Taskbar (Windows 95) or at the bottom of your desktop (Windows 3.1).
EPSON Stylus COLOR 800 - 7
t To open the Spool Manager at any time, double-click the Spool Manager4 icon in the EPSON program group or folder. You see the Spool Manager window:
menus Deleting a Stalled Print Job
If youre having trouble printing, it may be because of a stalled print job. Follow these steps to delete it so you can continue printing: 1. Open the Spool Manager as described above. 2. Click on any print jobs marked Held, then open the Document menu and click Delete. 3. Exit Spool Manager and try printing again.
Changing the Default Spool Directory
If you get an error message when you try to print, or printing is very slow, you can try changing your default spool directory. Follow these steps: 1. Make a directory on your hard drive where you want Spool Manager to store journal files, for example, C:\SPLTEMP. 2. Open the Spool Manager as described above. When you send a job to your printer, your printer software creates a temporary journal file, stores it in the C:\TEMP or C:\WINDOWS\TEMP folder or directory, and assigns it to a print queue. The software then sends the file to your printer at the right time. The Spool Manager window displays the status of your print queues and journal files and lets you control them. Here are some of the things you can do: t Hold or release a queue t Send journal files to your printer over a network t Hold, re-queue, or delete a journal file t Select the information you want to see in the Spool Manager window t Prevent the Despooler popup window from appearing on your screen whenever you print t Change your default spool directory 3. Make sure EPSON Stylus COLOR 800 is selected, and then choose Setup from the Queue menu. The Queue Setup dialog box appears. 4. Change the spool directory to the one you created in step 1. Also make sure Use Print Manager for this port is checked. (If you dont see the Status Monitor when you print, make sure its unchecked.) Then click OK. 5. Choose Default Spool Directory from the Options menu. 6. In the dialog box, change the spool directory to the one you created in step 1. Then click OK. 7. Close Spool Manager. Using the Status Monitor The Status Monitor, available only if youre using Windows 95, displays automatically when you send a job to the printer. However, you can use it at any time to see how much ink you have left. Follow these steps: 1. Access the Main printer settings dialog box as described on page 6. 2. Click the Utility tab. 3. Click the Status Monitor icon. You see the Despooler window with the Status Monitor at the bottom. 4. Check the amount of ink you have left. For more information about the Despooler window, see the next section. If the Status Monitor doesnt appear on the Despooler window, you may need to check your bidirectional spool settings. Follow these steps: 1. Click Start, point to Settings, and then point to Printers.

Note: The Status Monitor appears only if youre using Windows 95 and youre not printing over a network.
EPSON Stylus COLOR 800 - 9
5. Set the Memory Requirements to 2000 or 3000, depending on your systems available RAM. 6. While youre printing, click the EPSON Monitor2 icon on the Application menu at the right end of the menu bar. You see a dialog box like the following:
Job currently printing Jobs queued for printing Printing continues when these messages appear.
4. If you want to change printer messages and warnings, click the Configuration button. You see the following dialog box:
Printing stops when these messages appear.
5. Choose the options you want and click OK.

Network Printing on a PC

7. You can select a job and cancel it or just use this window to track the printers progress. Using the Macintosh Status Monitor You can use the Status Monitor to check the level of ink in your printer and to control the way your software warns you about printer problems. Follow these steps: 1. Choose Print from the File menu or click the Print button in your application. You see the printer settings dialog box. 2. Click the Utility button. 3. Click the StatusMonitor icon. The software checks the amount of ink remaining in the printer and displays the StatusMonitor window: You can use your printer on a network under Windows 95 or other network operating systems. First you need to set up your printer, using either your printer softwares built-in network support or the networks LPT port redirection functions.
Note: If you need to install a network interface board in your printer, see page 17 for instructions.
When you use your printers built-in support, the Spool Manager sends journal files from your computer to a shared directory on a network server. These files can then be printed from another computer attached to the printer. First you need to run Spool Manager and identify the shared directory to use for journal files. After you set this up on the computer connected to the printer (the host system), you need to perform a similar procedure on each remote system on the network. Under Windows 95, you also need to specify the port and network path to the printer. Setting Up the Host System Follow these steps to set up the computer connected to the printer:
Click to control messages and warnings.
Click to recheck ink level.
1. Create an icon for the EPSON Spool Manager (EPSPLMGR.EXE in the \WINDOWS\SYSTEM folder or directory). 2. Place this icon in the Startup folder. 3. Open the Spool Manager window as described on page 7.

10 - EPSON Stylus COLOR 800
4. In the Spool Manager window, double-click the queue you want to use for network printing. The Queue Setup dialog box appears. 5. Click the Remote Despool tab and then click the Printing from remote queues option. 6. Click the Browse button and select the remote server directory that will receive journal files. 7. Click OK and minimize the Spool Manager. Setting Up Remote Systems Follow these steps to set up computers on the network: 1. Create an icon for the EPSON Spool Manager (EPSPLMGR.EXE in the \WINDOWS\SYSTEM folder or directory). 2. Open the Spool Manager window as described on page 7. 3. In the Spool Manager window, double-click the queue you want to use for network printing. The Queue Setup dialog box appears. 4. Click the Spool to remote printer button. 5. Click the Browse button and select the directory youre using for journal files on the host system. 6. Click OK and minimize the Spool Manager. Setting Up Your Network Path in Windows 95 If you want to use your printer on a network running Windows 95, you need to set up the port and network path on the computer connected to the printer. Follow these steps: 1. Double-click My Computer. 2. Double-click the Printers folder. 3. Right-click the EPSON Stylus COLOR 800 icon and choose Properties. 4. Click the Details tab. 5. Click the Add Port button, then specify the network path to the printer and click OK. 6. Open the Spool Manager window as described on page 7. 7. In the Spool Manager window, double-click your printers queue. The Queue Setup dialog box appears. 8. Make sure the Use Print Manager for this port option is checked. Then click OK. Assigning a Name to the Printer Follow these steps to use the EPSON Namer utility: 1. Double-click the EPSON Namer icon on your hard drive. 2. Click the EPSON Stylus(AT) icon in the Device Types window. 3. Select the zone where your printer is located. 4. Under New Name, type a name for your printer to distinguish it from other printers on the network. 5. Click Rename and then click Done. Using the AppleTalk Connection Make sure your printer is turned on and then follow these steps to set up your printer on an AppleTalk network: 1. Open the Chooser from the Apple menu. 2. Click the EPSON Stylus(AT) icon. 3. Select the AppleTalk zone you want to use. A list of all printers connected to the selected zone appears on the right. 4. Click the name you assigned to your EPSON Stylus COLOR 800. You see a prompt asking you to confirm your choice. 5. Click OK. If your printer name doesnt appear, make sure the printer is turned on and correctly connected, then click RETRY. 6. To ensure compatibility, leave Background Printing turned off. 7. Close the Chooser when youre finished.
Network Printing on a Macintosh

If you want to use your printer on an AppleTalk network, you need to install one of the optional interface boards: either the LocalTalk board or the Ethernet board. See page 17 for more information about optional interfaces. Then you can use the EPSON Namer utility and set up your printer in the Chooser. The EPSON Namer was installed on your hard drive along with the other printer software.
EPSON Stylus COLOR 800 - 11
3. Press the black or three seconds.
Replacing an Ink Cartridge
When a black or color ink out light flashes, the indicated cartridge is low on ink. This is a good time to make sure you have a new cartridge. When the light stays on, the cartridge is empty and you need to replace it.
Caution: To ensure good results, use genuine EPSON cartridges and do not refill them. Other products may cause damage to your printer not covered by EPSONs warranty.
: color cleaning button and hold it for
Caution: If you press the cleaning button when no ink out light is flashing or on, the printer cleans the print heads, as described on page 16. If you need to replace an ink cartridge before the lights flash (because the ink is too old, for example) follow the instructions on page 13.
The print heads move slightly left and the power light begins flashing. (The print heads return to their home position if you dont proceed to step 4 within 60 seconds.) 4. Pull up the ink cartridge clamp. (Although the illustration shows the black ink cartridge, the procedure is the same for replacing the color ink cartridge.)
Caution: Dont open the clamp or remove a cartridge except to replace it with a new one. Once you remove a cartridge, you cant reuse it, even if it contains ink.
Use these EPSON ink cartridges within six months of installing them and before the expiration date on the package: t Black ink cartridge S020108 t Color ink cartridge
color ink out light comes on, you can continue When the to print with black ink. Simply turn the printer off and then back on again. When you print, make sure you choose Black as the Ink setting in your printer software. Removing an Empty Ink Cartridge

S020089

color You can replace a cartridge when the black or ink out light is either flashing or on. Make sure the printer is turned on and not printing before you start. Then follow these steps:
Caution: To avoid damaging the printer, never move the print heads by hand.
1. Determine which cartridge needs to be replaced. 2. Lower the output tray and raise the printer cover. Then locate the black and color cleaning buttons next to the control panel under the printers cover. The cartridge rises up from its holder. 5. Lift the cartridge out of the printer and dispose of it carefully.
black cleaning button Warning: If ink gets on your hands, wash them thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
6. Follow the steps in the next section to install the new ink cartridge.

color cleaning button

12 - EPSON Stylus COLOR 800
Installing the New Cartridge Once you have removed the empty cartridge, youre ready to install the new one. Follow these steps: 1. Remove the new ink cartridge from its packaging. 2. Remove the yellow tape seal as shown: Replacing an Outdated Ink Cartridge If an ink cartridge is more than six months old, you may need to replace it. How can you tell? You may notice that your printouts dont look as good as they used to. If print quality doesnt improve after cleaning and aligning the print heads, you can replace one or both cartridges. Follow these steps to replace an ink cartridge before the color ink out light is flashing or on: black or 1. Make sure the printer is turned on and not printing.
black cartridge color cartridge Caution: power light is Dont turn off the printer while the flashing, unless the printer has not moved or made noise for more than 5 minutes.
Caution: You must remove the yellow tape seal from the top of the cartridge; leaving the tape on will permanently damage it. Do not remove the clear seal from the bottom of the cartridge; ink will leak out.
2. Lower the output tray and raise the printer cover. Then locate the black and color cleaning buttons next to the control panel under the printers cover. 3. Press both the black and color cleaning buttons and hold them down for a few seconds until the print heads move to the left.
3. Lower the ink cartridge into its holder with the label facing up and the arrow pointing to the back of the printer.
t To replace the black ink cartridge, follow the instructions beginning with step 4 on page 12. t To replace the color ink cartridge, press the color cleaning button and hold it down for a few seconds. After the color ink cartridge moves to the left, follow the instructions beginning with step 4 on page 12.

Loading Paper

1. Slide the left edge guide all the way left and pull out the output tray extensions.
4. Press down the ink cartridge clamp until it locks in place. 5. If you need to replace the other ink cartridge, follow the steps under Removing an Empty Ink Cartridge, and then steps 1 through 4 under Installing the New Cartridge. 6. Press the
- load/eject button and close the printer cover.
The printer moves the print heads and begins charging the ink delivery system. (Even if you dont press the button, ink charging begins 60 seconds after you close the clamp.) The power light flashes, and the printer makes various sounds. Charging takes about two minutes. When its finished, you can print again. 1/97
EPSON Stylus COLOR 800 - 13
2. Fan a stack of plain paper and then even the edges. 3. Load the stack with the printable surface face up. Push the paper against the right edge guide.

arrow mark

EPSON ink jet media and their settings
Media name EPSON Photo Quality Glossy Film EPSON High Quality Glossy Paper EPSON Iron-On Transfer Paper EPSON Ink Jet Transparencies EPSON Photo Quality Ink Jet Cards Size A4 Letter Letter Letter A4 Letter 4.1 5.8 (A6) 10 4.1 5.8 (A6) A4 Part number S041071 S041072 S041072 S041001, S041002 S041063 S041064 S041054 S041121 S041122 S041054 S041106 Ink Jet Transparencies Photo Quality Ink Jet Paper Media Type setting Photo Quality Glossy Film
EPSON 720 dpi Index Card EPSON Photo Quality Self Adhesive Sheets
Note: Dont load paper above the arrow mark inside the left edge guide.
The type of paper or other media you use is one of the most important factors in determining the quality of your printed output. For example, you can achieve the highest resolution (SuperFine quality at 1440 dpi) only when you use EPSON Photo Quality media. The following tips will help you get the best results on any type of paper or other media. Letterhead, Preprinted Forms, and Legal-size Paper
Note: When you load paper, make sure the printable side is facing up. Some special media have a cut corner that you need to position correctly; follow any instructions in the package. Always handle sheets by the edges, and dont touch the printable surface.
4. Slide the left edge guide back against the stack of paper.

Using Special Media

When you print on special media, you need to be careful about choosing the correct Media Type and Paper Size settings in your printer software. The following table lists the available EPSON media and the Media Type setting to choose for each one.
Load the top edge first. When you load legal-size paper, pull up the paper support extension as shown below:
Media name EPSON 360 dpi Ink Jet Paper EPSON Special Coated Paper for 360 dpi Printing EPSON High Quality Ink Jet Paper EPSON Photo Quality Ink Jet Paper EPSON Photo Quality Glossy Paper Size A4 Letter Letter Part number S041059 S041060 S041060 Media Type setting 360 dpi Ink Jet Paper
Letter A4 Letter Legal A4 Letter
S041111 S041061 S041062 S041067 S041126 S041124
Photo Quality Ink Jet Paper
Photo Quality Glossy Paper
14 - EPSON Stylus COLOR 800
EPSON 360 dpi High Quality and Photo Quality Ink Jet Paper
Caution: Dont use the cleaning sheets that may be included with your special media; they may damage the printer.
Envelopes You can load up to 10 envelopes as shown below:
You can load paper up to the arrow mark on the left edge guide. If you use legal-size ink jet paper, dont load it more than half way to the arrow mark. EPSON Photo Quality Glossy Paper, Film, and Transparencies Before you load glossy media or transparencies, put a support sheet (packed with the media) or a plain paper sheet beneath the stack. You can load up to 20 sheets of glossy paper, and up to 30 sheets of glossy film or transparencies.

Printer Care

Cleaning the Print Heads If your printed image is unexpectedly light or faint, or dots are missing from the image, you may need to clean the print heads. This unclogs the nozzles so they can deliver ink properly. Cleaning the print heads uses ink, so clean them only if print quality declines. You can clean the print heads in either of the following two ways: t With the Head Cleaning utility in your printer software (when the printer is on a local port rather than a network) t Using the printers control panel buttons
Using the Head Cleaning Utility
Follow these steps to run the utility from a Windows computer or a Macintosh: 1. Make sure the printer is turned on but not printing, and the black and color ink out lights are off. 2. Access the main printer settings dialog box. 3. Click the Utility tab (Windows) or the Utility button (Macintosh). You see the Utility menu. 4. Click the Head Cleaning icon.
Caution: Dont turn off the printer while the power light is flashing, unless the printer has not moved or made noise for more than 5 minutes.
Each staggered horizontal and straight vertical line should be complete, with no gaps in the dot pattern. If your printout looks okay, youre done. If any dots are missing, clean the print heads again, as explained in the previous sections.
5. Follow the instructions on the screen to clean one or both print heads. Cleaning each head takes about two minutes, during which the printer makes some noise and the power light flashes.
When the power light stops flashing, you need to run a nozzle check.
16 - EPSON Stylus COLOR 800
Aligning the Print Heads If your printouts contain misaligned vertical lines, you may need to align the print heads. You can align the print heads in either of the following two ways: t With the Print Head Alignment utility in your printer software (when the printer is on a local port rather than a network) t Using the printers control panel buttons
Using the Print Head Alignment Utility Caution: Dont touch the gears inside the printer. Never use alcohol or thinner for cleaning; they can damage the printer components and case. Dont use a hard or abrasive brush. Dont get water on the printer components. Dont spray lubricants or oils inside the printer.
1. Turn off the printer, unplug the power cord, and disconnect the printer cable. 2. Remove all the paper from the sheet feeder. 3. Carefully clean away dust and dirt with a soft brush. 4. Clean the exterior of the printer with a soft, damp cloth. Keep the printer cover closed so water doesnt get inside. 5. Clean ink out of the printers interior with a soft, damp cloth.
Follow these steps to run the utility from a Windows computer or a Macintosh: 1. Make sure the printer is turned on and paper is loaded.
Caution: Load paper thats at least 8.27 inches (210 mm) wide. This prevents ink from spraying inside the printer and smudging your printouts.

Using Optional Interfaces
2. Access the Main printer settings dialog box. 3. Click the Utility tab (Windows) or the Utility button (Macintosh). You see the Utility menu. 4. Click the Print Head Alignment icon. 5. Follow the instructions on the screen to print a test page and select the correct alignment.
Using the Control Panel To Align the Print Heads
Your EPSON Stylus COLOR 800 includes both parallel and serial interfaces. You can connect it to a PC or Macintosh, or both at the same time. If you want to connect to another system or to a network, you can install an optional interface board. You can install the following interface boards in your printer:
Type of interface board Serial 32KB serial 32KB parallel Model number C823051 C832071 C823101 C823121 C823151 C823141 C823461 Compatibility PC PC PC Macintosh PC PC Macintosh/PC
Follow these steps to align the print heads using the control panel buttons: 1. Make sure the printer is turned off and paper is loaded. 2. Open the printer cover.
3. Hold down the load/eject button and the black cleaning button and turn on the printer. Then release the buttons. The printer prints an instruction sheet that tells you how to align the print heads. 4. Follow the instructions on the printed sheet. 5. When youre finished, turn off the printer to exit the alignment mode. Cleaning the Printer To keep your printer working at its best, you should clean it several times a year, following these steps:
LocalTalk Twinax Coax Ethernet
Using Macintosh Interface Boards If you are planning to install the LocalTalk board, you will also need two LocalTalk Locking Connector Kits (DIN-8 version). Attach one connector box to the AppleTalk interface on the printer and the other to the printer port on the Macintosh. Then attach the LocalTalk cable between the two connector boxes. For more information, see the instructions that came with the connector kits. If you install the Ethernet board connected to a thin coaxial (10BASE2) cable, and the printer is the last device on the network, you need to obtain a 50-ohm terminator. The Ethernet transceiver is included on the EPSON Ethernet board, so you do not need an adapter box for the printer.
EPSON Stylus COLOR 800 - 17
Using the PC Serial Interface Board Before you install the serial interface board in your printer, follow the instructions that come with the board for setting baud rate and parity. Refer to your computer documentation for information about matching the boards settings to your computer system. You may also need to set the boards handshake timing, error handling, and other data transfer conventions. Installing Optional Interfaces Before you install an optional interface board in your printer, make sure the printer is turned off and all the printers lights are off. Then follow these steps: 1. Unplug the power cord from the electrical outlet (and from the back of the printer, if your printers power cord is removable).

Caution: To avoid damaging your printer or computer, do not install the interface board when the printer is connected to an electrical outlet.
5. Slide the interface board along the slots on both sides of the compartment. Push it in firmly to fully insert the boards connector into the printers internal socket.
6. Secure the interface board in the slot with the two screws included with the interface board. 7. Connect the proper interface cable to the interface board and to your computer. If the cable has a grounding wire, connect it to one of the screws securing the parallel interface. Also, if you are using more than one computer, reconnect the other interface cable. 8. Make sure the printer is turned off. Then plug in the power cord. In most cases, the printer automatically detects the interface youre using. However, if you have trouble printing through an installed interface board, you may need to change the printers I/F (interface) mode setting. See page 5 for instructions. To remove the interface board, follow the above steps in reverse order.
2. Turn the printer around so that its back faces you, and disconnect any interface cables. 3. Use a cross-head screwdriver to remove the two screws securing the shield plate to the interface slot; then lift off the plate. Be sure to keep both screws; you may need to use them again when you reinstall the shield plate.
Information Reference List
Engineering Change Notices None 4. Be sure to set any switches and jumpers on the board. See the interface boards manual for details. If your board has a jumper labeled JG, make sure that you set it to on, or the board will not work properly. Product Support Bulletins None Technical Information Bulletins None
18 - EPSON Stylus COLOR 800
Related Documentation TM-STYCLR800 EPSON Stylus COLOR 800 Service Manual PL-STYCLR800 EPSON Stylus COLOR 800 Parts Price List CPD4457 EPSON Stylus COLOR 800 Users Guide EPSON Stylus COLOR 800 Quick Setup Installing Your Software
EPSON Stylus COLOR 800 - 19
20 - EPSON Stylus COLOR 800

EPSON Stylus COLOR 800N

Character mode
edge guides paper support extension paper support control panel printer cover output tray output tray extensions
Character pitch (characters per inch) (10 condensed) 20 (12 condensed) Printable columns 160 Printing speed (characters per second) Draft 1067 Normal (LQ) 800
Raster graphics mode (Printable area is 8.27 inches)
Print quality Available dots CR speed (inches per second) 26.20 10
180 dpi 360 dpi 720 dpi 720 dpi 1440 dpi 720 dpi

180 dpi 360 dpi

black print head cleaning button

load/eject button

Resolution Input buffer
Maximum dpi (using driver MicroWeave) 32KB Bidirectional with logic seeking for text and graphics ESC/P 2 and expanded raster graphics code; IBM X24E emulation code; EPSON remote command 1 italic and 10 graphics character tables 14 international character sets and 1 legal character set EPSON Roman (proportional) EPSON Sans Serif (proportional) EPSON Courier EPSON Prestige EPSON Script All bitmap fonts are available in 10, 12, and 15 cpi. You can select other font/pitch combinations using ESC/P commands.

ink cartridge clamp

Print direction Control code
Character tables Character sets
color print head cleaning button thickness lever power button

Bitmap fonts

Printer Specifications
Printing Printing method Nozzle configuration On-demand ink jet 128 black nozzles (32 4, staggered) 64 color nozzles 3 (cyan, magenta, yellow) Scalable fonts
EPSON Roman EPSON Sans Serif EPSON Roman T EPSON Sans Serif H
Printable columns and printing speed Up to 8 pages per minute in black, 7 pages per minute in color
All scalable fonts are available in sizes from 8 to 32 points, in 2 point increments, and four styles: normal, bold, italic, and bold italic. The printer always uses the fonts you select with your software application. You need to use the printers internal fonts only if your application doesnt allow you to select fonts.
EPSON Stylus COLOR 800N - 1
Paper Type Single Sheets Size Letter (8.inches) A4 (mm) A5 (mm) B5 (mm) Legal (8.inches) Half letter (5.5 8.5 inches) Executive (7.inches) Letter (8.inches) A4 (mm) A6 (mm, glossy film only) Paper Types Plain paper and special ink jet papers distributed by EPSON Thickness 0.003 to 0.004 inch (0.08 to 0.11 mm) Weight 17 to 24 lb (64 to 90 g/m2); use 24 lb (90 g/m2) paper under normal temperature and humidity conditions
Transparencies and glossy media
Transparencies, glossy paper, and glossy film distributed by EPSON
Glossy film and transparencies: 0.0051 to 0.0059 inch (0.13 to 0.15 mm) glossy paper: 0.0067 to 0.0071 inch (0.17 to 0.18 mm) 0.006 to 0.017 inch (0.16 to 0.43 mm)
Self adhesive sheets Envelopes
A4 (mm) No. 10 (9.5 4.1 inches, mm) DL (8.7 4.3 inches, mm) C6 (4.4 6.4 inches, mm) A6 (mm) inches (mm) inches (mm)
Self adhesive sheets distributed by EPSON Plain, bond, or air mail paper
12 to 20 lb (45 to 75 g/m2)
Ink jet cards distributed by EPSON

0.0091 inch (0.23 mm)

50.7 lb (188 g/m2)
Notes: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, EPSON cannot guarantee the use of any particular brand or type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs. Poor quality paper may reduce print quality and cause paper jams and other problems. If you encounter problems, switch to a higher grade of paper. Do not load curled or folded paper, envelopes, or transparencies. Print on ink jet papers and envelopes only under these conditions: Temperature: 59 to 77 F (15 to 25 C) Humidity: 40 to 60% RH Store glossy media and self adhesive sheets under these conditions: Temperature: 59 to 86 F (15 to 30 C) Humidity: 20 to 60% RH
2 - EPSON Stylus COLOR 800N
Printable area A B-L B-R B-L B-R C C Single sheet A The minimum top margin is 0.12 inch (3.0 mm). When printing multiple sheets of glossy media, the minimum top margin is 1.2 inches (30 mm). BL The minimum left margin is 0.12 inch (3.0 mm). BR The minimum right margin is: 0.35 inch (9.0 mm) for Letter and Legal 0.12 inch (3.0 mm) for all other paper sizes 1.10 inches (28 mm) for #10 envelopes 0.28 inch (7 mm) for DL envelopes 0.12 inch (3 mm) for C6 envelopes C The minimum bottom margin is 0.54 inch (14.0 mm). Note: Always load paper into the sheet feeder short edge first except envelopes. Load envelopes long edge first. Envelope A

Ink Cartridges

Specification Color(s) Print Capacity* Cartridge life Storage Temperature Transit Temperature Black ink cartridge (S020108) Black 900 pages (A4 paper; text at Normal - 360 dpi; 5%) (ISO/IEC 10561 Letter Pattern) Color ink cartridge (S020089) Cyan, magenta, and yellow 300 pages (A4 paper; Normal - 360 dpi, 5% each color)
2 years from production date and up to within 6 months after opening package at 25 F (77 C) 4 to 104 F (20 to 40 C) 1 month at 104 F (40 C) 30 to 60 F (22 to 140 C) 1 month at 104 F (40 C) 120 hours at 140 F (60 C) 3.2 F (16 C) 1.09 (W) 2.1 (D) 1.5 (H) inches 27.8 (W) 52.7 (D) 38.5 (H) mm 0.4 F (18 C) 1.7 (W) 2.1 (D) 1.5 (H) inches 42.9 (W) 52.7 (D) 38.5 (H) mm
Freezing Temperature** Dimensions
The print capacity may vary depending on how often you use the print head cleaning function. Also, if you print large graphics and dense text with little white space, you use ink faster. The ink thaws and is usable after approximately 3 hours at 77 F (25 C).
Caution: To ensure good results, use genuine EPSON cartridges and do not refill them. Other products may cause damage to your printer not covered by EPSONs warranty. Do not use an ink cartridge after the expiration date on the package.
EPSON Stylus COLOR 800N - 3
Mechanical Paper feed method Sheet feeder capacity Dimensions Friction with auto sheet feeder, rear entry EMC Maximum 100 sheets of 17 lb (64 g/m2) paper Storage Width: 18.7 inches (475 mm) Depth: 10.7 inches (274 mm) Height: 7.4 inches (177 mm) Printing Width: 18.7 inches (475 mm) Depth: 24.0 inches (610 mm) 27.2 inches (692 mm, when loading transparencies) Height: 12.4 inches (315 mm) 7.95 inches (202 mm, when loading transparencies) Weight Electrical
Specification Input voltage range Rated frequency range Input frequency range Rated current Power consumption 120 V model 103.5 to 132 V 50 to 60 Hz 49.5 to 60.5 Hz 0.4A 0.2A 240 V model 198 to 264 V
Safety Approvals Safety standards UL 1950 with D3, CSA 22.with D3 FCC part 15 subpart B class B CSA C108.8 class B
DOS Support If driver support for the EPSON Stylus COLOR 800 is not available from your software manufacturer, you can use one of the other EPSON ESC/P 2 printer drivers. Choose the first printer available from the following two lists: Black printing only LQ-870/1170 LQ-570(+)/1070(+) SQ-870/1070 LQ-850 LQ-500 Color and black printing EPSON Stylus PRO EPSON Stylus COLOR 500 EPSON Stylus COLOR II LQ-860 LQ-2550
14.3 lb (6.5 kg) without the ink cartridges
Ethernet Card Specifications
Approx. 18 W (ISO/IEC 10561 Letter Pattern)
Environmental Temperature Operation 50 to 95 F (10 to 35 C) Storage* 4 to 140 F (20 to 60 C) 1 month at 104 F (40 C) 120 hours at 140 F (60 C) Operation 20 to 80% RH Storage* 5 to 85% RH (without condensation)
* Stored in shipping container status sheet button twisted-pair (10BASE-T) thin coaxial (10BASE2)

Humidity

Interface Type

Type B interface

Ethernet network hardware connectors IEEE 802.3 10BASE2 RG58A/U coaxial cable via BNC connector IEEE 802.3 10BASE-T straight-through twisted pair modular cable via RJ45 connector
4 - EPSON Stylus COLOR 800N
Network Software Novell Netware 2.x, 3.x, or 4.0 (Bindery Emulation Mode) EtherTalk (AppleTalk) DLC lpr, ftp over TCP/IP protocol NetBEUI NetBIOS over TCP/IP protocol Environmental Temperature Operation 50 to 95 F (10 to 35 C) Storage -4 to 140 F (-20 to 60 C) 1 month at 104 F (40 C) 120 hours at 140 F (60 C) Operation 20 to 80% RH Storage* 5 to 85% RH
*stored in shipping container
The four lights on your printers control panel show the printers status and alert you to problems like paper jams.
When the paper light flashes, paper is jammed in the printer. Turn off the printer and gently pull out all jammed paper. Then press the E load/eject button. When the paper light comes on, your paper ran out or is incorrectly loaded. Load paper in the feeder and then press the E load/eject button. When an ink light flashes, your ink supply is low. Make sure you have a replacement cartridge. When an ink light comes on, you need to replace the ink cartridge. When the power light flashes, the printer is receiving a print job or performing a maintenance operation. When the power and paper lights flash and the other lights are on, your printer has a carriage error. When all the lights flash, your printer may have an internal error.

BA BA P PSBA

Safety Approvals EMC Reliability MTFB 10,000 hours (power on hours) FCC part 15 subpart B class B

PSBA Control Panel

Testing the Printer
paper out light black ink out light color ink out light
You can run a self test to determine whether the problem comes from the printer itself or the computer. t If the results are satisfactory, the problem lies in software settings, the interface cable, or your computer. t If the self test does not print correctly, you have a problem with your printer. Follow these steps to run the test: 1. Make sure both the printer and computer are turned off. 2. Disconnect the interface cable from the printer. 3. Make sure paper is loaded in the feeder. 4. Press the E load/eject button and hold it down while you press the Ppower button. Continue to hold the buttons until the Ppower light starts to flash. The printer prints a nozzle check pattern and samples of fonts and colors. 5. To end the test, turn off the printer.
black cleaning button color cleaning button
load/eject button power button power light

EPSON Stylus COLOR 800N - 5
Using Hex Dump Mode You can use the printers hex dump mode to identify problems if you know how to interpret hex code. Or, you can fax the hex printout to a technical support representative. Follow these steps to use hex dump mode: 1. Make sure the printer is turned off and has paper in the feeder. 2. Open the cover. 3. Hold down the E load/eject button and the X color cleaning button and press the Ppower button. The printer prints Hex Dump Mode at the top of a page and then stops. 4. Print one or more pages from an application as usual. The printer prints the exact code it receives in hexadecimal format. 3. 4. Press the X color cleaning button to print a list of current settings and additional instructions. After you make the changes you want, turn the printer off to save the settings. The settings remain in effect until you change them again.
Printing an Ethernet Card Status Sheet
You can print a status sheet to see information about your Ethernet card including the serial number, node address, and network information. You need the status sheet information to configure your card. Follow these steps: 1. Make sure the printer is turned on and has paper in the feeder.
Default Control Panel Settings
You can change the following default settings from the printers control panel:
Setting Print direction Font Pitch I/F mode Auto I/F wait time Software Auto CR (IBM mode only) AGM (IBM mode only) Character table Options Auto, Bi-D, Uni-D Courier, Roman, Sans Serif, Prestige, Script, Roman T, Sans Serif H, Draft 10 cpi, 12 cpi, 15 cpi, 17.1 cpi, 20 cpi, Proportional Auto, Parallel, Serial, Option 10 seconds, 30 seconds ESC/P 2, IBM X24E Off, On Off, On PC437, PC850, PC860, PC861, PC863, PC865, Abicomp, BRASCII, Roman 8, ISO Latin 1, Italic U.S.A., Italic France, Italic Germany, Italic U.K., Italic Denmark 1, Italic Sweden, Italic Italy, Italic Spain 1 Off, On Off, On 8.5 mm, 3 mm, Others Off, On Fast, Normal

status sheet button

2. Press the status sheet button to print out the status sheet.
Replacing an Ink Cartridge
When a B black or A color ink out light flashes, the indicated cartridge is low on ink. This is a good time to make sure you have a new cartridge. When the light stays on, the cartridge is empty and you need to replace it.
Caution: To ensure good results, use genuine EPSON cartridges and do not refill them. Other products may cause damage to your printer not covered by EPSONs warranty.
Auto line feed Network I/F mode Loading position Economy Parallel I/F transfer rate
Use these EPSON ink cartridges within six months of installing them and before the expiration date on the package: t Black ink cartridge S020108 t Color ink cartridge S020089

Changing control panel settings Follow these steps to change the settings listed above: 1. 2. Make sure the printer is turned off and has paper loaded. Hold down the X color cleaning button and press the power button. The printer prints a summary of instructions for changing settings and choosing the language to use for additional instructions.
When the A color ink out light comes on, you can continue to print with black ink. Simply turn the printer off and then back on again. When you print, make sure you choose Black as the Ink setting in your printer software.
6 - EPSON Stylus COLOR 800N
Removing an Empty Ink Cartridge You can replace a cartridge when the B black or A color ink out light is either flashing or on. Make sure the printer is turned on and not printing before you start. Then follow these steps:
Caution: To avoid damaging the printer, never move the print heads by hand.
The cartridge rises up from its holder.
1. Determine which cartridge needs to be replaced. 2. Lower the output tray and raise the printer cover. Then locate the Y black and X color cleaning buttons next to the control panel under the printers cover.

black cleaning button

5. Lift the cartridge out of the printer and dispose of it carefully.
Warning: If ink gets on your hands, wash them thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.

color cleaning button

6. Follow the steps in the next section to install the new ink cartridge. Installing the New Cartridge 3. Press the Y black or X color cleaning button and hold it for three seconds.
Caution: If you press the cleaning button when no ink out light is flashing or on, the printer cleans the print heads, as described on page 11. If you need to replace an ink cartridge before the lights flash (because the ink is too old, for example) follow the instructions on page 8.
Once you have removed the empty cartridge, youre ready to install the new one. Follow these steps: 1. Remove the new ink cartridge from its packaging. 2. Remove the yellow tape seal as shown:

The print heads move slightly left and the Ppower light begins flashing. (The print heads return to their home position if you dont proceed to step 4 within 60 seconds.) 4. Pull up the ink cartridge clamp. (Although the illustration shows the black ink cartridge, the procedure is the same for replacing the color ink cartridge.)
Caution: Dont open the clamp or remove a cartridge except to replace it with a new one. Once you remove a cartridge, you cant reuse it, even if it contains ink. black cartridge color cartridge
Caution: You must remove the yellow tape seal from the top of the cartridge; leaving the tape on will permanently damage it. Do not remove the clear seal from the bottom of the cartridge; ink will leak out.
EPSON Stylus COLOR 800N - 7
3. Lower the ink cartridge into its holder with the label facing up and the arrow pointing to the back of the printer. 3. Press both the Y black and X color cleaning buttons and hold them down for a few seconds until the print heads move to the left.
t To replace the black ink cartridge, follow the instructions beginning with step 4 on page 7. t To replace the color ink cartridge, press the X color cleaning button and hold it down for a few seconds. After the color ink cartridge moves to the left, follow the instructions beginning with step 4 on page 7.

Loading Paper

4. Press down the ink cartridge clamp until it locks in place. 5. If you need to replace the other ink cartridge, follow the steps under Removing an Empty Ink Cartridge, and then steps 1 through 4 under Installing the New Cartridge. 6. Press the E load/eject button and close the printer cover. The printer moves the print heads and begins charging the ink delivery system. (Even if you dont press the button, ink charging begins 60 seconds after you close the clamp.) The Ppower light flashes, and the printer makes various sounds. Charging takes about two minutes. When its finished, you can print again.
Caution: Dont turn off the printer while the P power light is flashing, unless the printer has not moved or made noise for more than 5 minutes.
1. Slide the left edge guide all the way left and pull out the output tray extensions.
2. Fan a stack of plain paper and then even the edges. 3. Load the stack with the printable surface face up. Push the paper against the right edge guide.

arrow mark

Replacing an Outdated Ink Cartridge If an ink cartridge is more than six months old, you may need to replace it. How can you tell? You may notice that your printouts dont look as good as they used to. If print quality doesnt improve after cleaning and aligning the print heads, you can replace one or both cartridges. Follow these steps to replace an ink cartridge before the B black or A color ink out light is flashing or on: 1. Make sure the printer is turned on and not printing. 2. Lower the output tray and raise the printer cover. Then locate the Y black and X color cleaning buttons next to the control panel under the printers cover.

8 - EPSON Stylus COLOR 800N
Note: Dont load paper above the arrow mark inside the left edge guide.
Letterhead, Preprinted Forms, and Legal-size Paper
Note: When you load paper, make sure the printable side is facing up. Some special media have a cut corner that you need to position correctly; follow any instructions in the package. Always handle sheets by the edges, and dont touch the printable surface.
4. Slide the left edge guide back against the stack of paper.

Using Special Media

When you print on special media, you need to be careful about choosing the correct Media Type and Paper Size settings in your printer software. The following table lists the available EPSON media and the Media Type setting to choose for each one.
Load the top edge first. When you load legal-size paper, pull up the paper support extension as shown below:
EPSON ink jet media and their settings
Media name EPSON 360 dpi Ink Jet Paper EPSON High Quality Ink Jet Paper EPSON Photo Quality Ink Jet Paper EPSON Photo Quality Glossy Paper EPSON Photo Paper EPSON Photo Quality Glossy Film Size A4 Letter Letter A4 A4 Letter Legal A4 Letter 46 A4 Letter A6 (4.1 5.8) Letter Letter A4 Letter A6 (4.1 5.8) A6 (4.1 5.8) A4 Part number S041059 S041060 S041111 S041117 S041061 S041062 S041067 S041126 S041124 S041134 S041071 S041072 S041107 S041072 S041001, S041002 S041063 S041064 S041054 S041122 S041054 S041106 Ink Jet Transparencies Photo Quality Ink Jet Paper Photo Quality Glossy Film Photo Quality Glossy Paper Media Type setting 360 dpi Ink Jet Paper Photo Quality Ink Jet Paper
EPSON 360 dpi High Quality and Photo Quality Ink Jet Paper
Caution: Dont use the cleaning sheets that may be included with your special media; they may damage the printer.
EPSON High Quality Glossy Paper EPSON Iron-On Transfer Paper EPSON Ink Jet Transparencies EPSON Photo Quality Ink Jet Cards EPSON 720 dpi Index Card EPSON Photo Quality Self Adhesive Sheets
You can load paper up to the arrow mark on the left edge guide. If you use legal-size ink jet paper, dont load it more than half way to the arrow mark. EPSON Photo Quality Glossy Paper, Film, and Transparencies Before you load glossy media or transparencies, put a support sheet (packed with the media) or a plain paper sheet beneath the stack. You can load up to 20 sheets of glossy paper, and up to 30 sheets of glossy film or transparencies.
Note: Use ink jet papers within one year of purchase. Use glossy media and transparencies within six months. Return unused sheets and envelopes to their original package as soon as possible.
The type of paper or other media you use is one of the most important factors in determining the quality of your printed output. For example, you can achieve the highest resolution (SuperFine quality at 1440 dpi) only when you use EPSON Photo Quality media. The following tips will help you get the best results on any type of paper or other media.

However, you may get better results by loading one sheet at a time. With multiple sheets loaded, the minimum top margin you can use is 1.2 inches (30 mm). If you want to use a smaller top margin, load and print one sheet at a time.
EPSON Stylus COLOR 800N - 9
Remove each sheet from the output tray immediately after its printed. Make sure each sheet is dry before stacking. To print on transparencies, remove the paper support and reposition it in the slots at the back of the printer as shown: If ink smears when you print on envelopes or other thick media, set the paper thickness lever to the + position. Open the printer cover and position the lever as shown below. Then close the cover and print. (Make sure you return the lever to the 0 position before you print on other media.)
Set the thickness lever to + if ink smears when you print on envelopes or cards.
Envelopes You can load up to 10 envelopes as shown below: EPSON Photo Quality Ink Jet Cards You can use these cards to print photographs that look almost as good as the ones you get from film processing. Make sure you set the paper thickness lever to the + position as shown above. You can load up to 30 cards at a time. Always place the included support sheet under the cards. When youre ready to print, use your software to set the Paper Size option for the size card youre using. EPSON Photo Quality Self Adhesive Sheets Use these sheets to print labels or stickers. You can load one sheet at a time. EPSON Iron-On Transfer Paper
Note: For iron-on transfers, make sure you reverse your image before you print it, especially if it includes text. Then the text will read correctly when its transferred. You can use the Flip Horizontal option in your printer software.
You can print photos, company logos, or anything else you want on this paper, and then transfer your images to T-shirts or other cloth items. Load one sheet of transfer paper at a time. After you print, follow the instructions that came with the paper to iron the image onto the shirt or other item.
10 - EPSON Stylus COLOR 800N
3. Press the Y black or X color cleaning button and hold it for three seconds. Cleaning takes about two minutes, during which the printer makes some noise and the Ppower light flashes. 4. When the Ppower light stops flashing, repeat step 2 for the other print head if necessary. After youre finished cleaning and the Ppower light stops flashing, you need to run a nozzle check. 5. Access the main printer settings dialog box. 6. Click the Utility tab (Windows) or the Utility button (Macintosh). You see the Utility menu. 7. Click the Nozzle Check icon. See the next section for instructions on examining the nozzle check pattern. If your print quality has not improved, repeat the steps above. Examining the Nozzle Check Pattern Examine the nozzle check pattern you print after cleaning the print heads. It should look something like this, with the lower pattern colored cyan, magenta, and yellow:

Printer Care

Cleaning the Print Heads If your printed image is unexpectedly light or faint, or dots are missing from the image, you may need to clean the print heads. This unclogs the nozzles so they can deliver ink properly. Cleaning the print heads uses ink, so clean them only if print quality declines. You can clean the print heads in either of the following two ways: t With the Head Cleaning utility in your printer software (when the printer is on a local port rather than a network) t Using the printers control panel buttons
Using the Head Cleaning Utility
Follow these steps to run the utility from a Windows computer or a Macintosh: 1. Make sure the printer is turned on but not printing, and the B black and A color ink out lights are off. 2. Access the main printer settings dialog box. 3. Click the Utility tab (Windows) or the Utility button (Macintosh). You see the Utility menu. 4. Click the Head Cleaning icon.
5. Follow the instructions on the screen to clean one or both print heads. Cleaning each head takes about two minutes, during which the printer makes some noise and the Ppower light flashes. When the power light stops flashing, you need to run a nozzle check. 6. Make sure paper is loaded in the printer and click Print nozzle check pattern (Windows) or Confirmation (Macintosh). If your print quality has not improved, repeat the steps above.
Using the Control Panel To Clean the Print Heads
Each staggered horizontal and straight vertical line should be complete, with no gaps in the dot pattern. If your printout looks okay, youre done. If any dots are missing, clean the print heads again, as explained in the previous sections. Aligning the Print Heads If your printouts contain misaligned vertical lines, you may need to align the print heads. You can align the print heads in either of the following two ways: t With the Print Head Alignment utility in your printer software (when the printer is on a local port rather than a network) t Using the printers control panel buttons
Using the Print Head Alignment Utility
Follow these steps to clean the print heads using the control panel buttons: 1. Make sure the printer is turned on and not printing, and that the B black and A color ink out lights are off. 2. Open the printer cover.

Follow these steps to run the utility from a Windows computer or a Macintosh: 1. Make sure the printer is turned on and paper is loaded.
Caution: Load paper thats at least 8.27 inches (210 mm) wide. This prevents ink from spraying inside the printer and smudging your printouts.
EPSON Stylus COLOR 800N - 11
2. Access the Main printer settings dialog box. 3. Click the Utility tab (Windows) or the Utility button (Macintosh). You see the Utility menu. 4. Click the Print Head Alignment icon. 5. Follow the instructions on the screen to print a test page and select the correct alignment.
Using the Control Panel To Align the Print Heads
Information Reference List
Engineering Change Notices None Product Support Bulletins None Technical Information Bulletins None Related Documentation TM-STYCLR800 EPSON Stylus COLOR 800 Service Manual PL-STYCLRCPD CPD EPSON Stylus COLOR 800 Parts Price List EPSON Stylus COLOR 800 Users Guide EPSON Stylus COLOR 800N Setup Guide EPSON Type B Ethernet Interface Card Users Guide EPSON Ethernet Card Supplement EPSON Status Monitor 2 Users Guide
Follow these steps to align the print heads using the control panel buttons: 1. Make sure the printer is turned off and paper is loaded. 2. Open the printer cover. 3. Hold down the E load/eject button and the Y black cleaning button and turn on the printer. Then release the buttons. The printer prints an instruction sheet that tells you how to align the print heads. 4. Follow the instructions on the printed sheet. 5. When youre finished, turn off the printer to exit the alignment mode. Cleaning the Printer To keep your printer working at its best, you should clean it several times a year, following these steps:
Caution: Dont touch the gears inside the printer. Never use alcohol or thinner for cleaning; they can damage the printer components and case. Dont use a hard or abrasive brush. Dont get water on the printer components. Dont spray lubricants or oils inside the printer.
1. Turn off the printer, unplug the power cord, and disconnect the printer cable. 2. Remove all the paper from the sheet feeder. 3. Carefully clean away dust and dirt with a soft brush. 4. Clean the exterior of the printer with a soft, damp cloth. Keep the printer cover closed so water doesnt get inside. 5. Clean ink out of the printers interior with a soft, damp cloth.
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