EPSON Stylus Pro 10000

mounting brackets

roll paper cover

roll paper spindles

paper set lever

Printer Specifications

Printing

control panel
Printing method On-demand ink jet Nozzle configuration Resolution Maximum printable width 180 nozzles 6 (black, cyan, magenta, yellow, light cyan, light magenta) Maximum dpi 43.78 inches on 44-inch paper
Maximum print 231 ft2/hour speed Print direction Control code Line spacing
lower cover paper hammock ink cartridge compartment
Bidirectional ESC/P Raster 1/6 inch (default), programmable in 1/720-inch increments
Paper feed speed milliseconds per 1/6-inch line RAM
FireWire interface connectors optional interface card slot Photo Printing Accelerator slot

128MB (fixed)

Engine Reliability
Total print volume Print head life Periodic maintenance 20,000 B0 images, 30% coverage 28 billion dots per nozzle Waste ink system requires replacement approximately every two years based on 25% duty cycle (parts and labor not covered under warranty)
Cutter blade life Approximately 2000 B0+ sheets (EPSON media up to 4.33 mil thick)
optional Automatic Take-Up Reel connector
parallel interface connector

USB interface connector

AC inlet
EPSON Stylus Pro 10000 - 1

Electrical

Specification Input voltage range Rated frequency range Input frequency range Rated current Power consumption 1.4 A 120 V Model 90 to 132 V 220240 V Model 208 to 264 V 50 to 60 Hz 49 to 61 Hz 0.7 A Approx. 130.5 W (ISO/IEC 10561 Letter Pattern); 29 W or less in standby mode

Temperature

Storage (uninstalled):
to 104 F (30 to 40 C) 1 month at 104 F (40 C) Storage (installed):
4 to 104 F (20 to 40 C) 1 month at 104 F (40 C)

Transit:

Note: This product is also made for IT power systems with phase-to-phase voltage 220 to 240 V. See the printers label for voltage information.
to 140 F (30 to 60 C) 1 month at 104 F (40 C) 120 hours at 140 F (60 C) Freezing: 5 F (15 C); ink thaws and is usable after at least 3 hours at 77 F (25 C)

Ink Cartridges

Print yield Photographic Dye ink: Approx. 28 pages/A0 (720 dpi, 40% duty); approx. 6400 pages/A4 (360 dpi, 5% duty) Archival ink: Approx. 30 pages/A0 (720 dpi, 40% duty); approx. 7,400 pages/A4 (360 dpi, 5% duty) Print yield may vary, depending on how often you run cleaning cycles and how much you use the printer; yield of the initial cartridge set is reduced because of ink charging Cartridge life 2 years from the production date Photographic Dye ink: 2 years after opening package, at 77 F (25 C) Archival ink: 6 months after opening package, at 77 F (25 C) Dimensions Height: 6.6 inches (168 mm) Depth: 13.54 inches (344 mm) Width: 1.19 inches (30.3 mm) Approximately 1.9 lb (860 g) 16.9 oz (500 ml) Humidity (without condensation)

Mechanical

Paper feed method Paper path Dimensions Friction Roll paper with manual insertion; cut sheets with either autoload or manual insertion Width: 73.4 inches (1865 mm) Depth: 26.5 inches (673 mm) Height: 48.2 inches (1225 mm) 291 lb (132 kg) with stand

Weight

Environmental
Temperature Operation: 50 to 95 F (10 to 35 C) Storage: 4 to 104 F (20 to 40 C) 1 month at 104 F (40 C) Transit: 4 to 140 F (20 to 60 C), stored in shipping container 120 hours at 140 F (60 C) Operation: 20 to 80% RH Storage: 20 to 85% RH Transit: 5 to 85% RH (stored in shipping container)

Weight Capacity

Safety Approvals
Safety standards UL 1950, CSA C22.EMC FCC part 15 subpart B, class A CSA C108.8 class A
2 - EPSON Stylus Pro 10000

ECP mode

Interfaces

Parallel interface

The built-in parallel interface supports compatibility and ECP modes.

Compatibility mode

Transmission mode Adaptable connector
IEEE-1284 ECP mode 57-30360 Amphenol connector or equivalent
Synchronization Refer to the IEEE-1284 specification Forward channel Data format Synchronization Handshake timing Signal level Connector 8-bit parallel, IEEE-1284 compatibility mode

STROBE BUSY

Handshaking Signal level Data transmission timing
Refer to the IEEE-1284 specification IEEE-1284 Level 1 device Refer to the IEEE-1284 specification

and ACKNLG signals

USB interface
TTL compatible Standard 57-30360 Amphenol connector or equivalent Based on Universal Serial Bus Specifications Revision 1.1, Universal Serial Bus Device Class Definition for Printing Devices Version 1.1 Approximately 12M bps (full speed device) NRZI USB Series B 6 feet

Reverse channel Transmission mode Adaptable connector IEEE-1284 Nibble mode 57-30360 Amphenol connector or equivalent
Bit rate Data encoding Connector Recommended cable length
Synchronization Refer to the IEEE-1284 specification Handshaking Signal level Data transmission timing Refer to the IEEE-1284 specification

Supported Connections

IEEE-1284 Level 1 device Refer to the IEEE-1284 specification
System Win 95 Win 98 Win Me Win NT Win 2000 Mac OS 8.51 Mac OS 8.6 Mac OS 9.x * Parallel (standard) X X X X X X* X X X X X X X* X* X USB (standard) IEEE 1394 (standard) Ethernet (optional) X X X X X X X X
Supported on pre-installed operating systems, not upgraded from earlier versions of Windows.
EPSON Stylus Pro 10000 - 3
Cut sheet paper specifications
Size Super B0 B0 Super A0 A0 US E B1 US D A1 B2 A2 Super A3/B US C B3 US B (ledger) A3 Dimensions in inches 44 62.2 40.5 57.50.44 28.7 40.34 23.20.25 28.7 16.5 23.22 14.3 20.17 11.7 16.5 Dimensions in millimeters 3.15 to 59 mil (0.08 to 1.5 mm) Thickness 3.15 to 19.7 mil (0.08 to.5 mm)
Roll paper specifications
Rolls loaded 2 rolls 1 roll Maximum roll diameter 5.90 in. (150 mm) 4.05 in. (103 mm) Width 13 to 44.02 in. 330 to 1118 mm Thickness 3.15 to 19.7 mil (0.08 to 0.5 mm)
Notes: Poor quality paper may reduce print quality and cause paper jams and other problems. If you encounter problems, switch to a higher grade of paper. Do not use curled, folded, or deckle-edge paper. Depending on the media, feed and print quality are guaranteed on paper thicknesses of 3.15 to 4.33 mil (0.08 to 0.11 mm), 64 to 90 gsm. For best results, use paper under the following conditions: Temperature: 59 to 77 F (15 to 25 C) Humidity: 40 to 60% RH
4 - EPSON Stylus Pro 10000
Media for Photographic Dye Ink model (continued)
Paper type Roll sizes 13-inch roll: S041378 8.3-inch roll: S041376 Sheet sizes (inches) (B): S041290 11.7 16.5 (A3): S19 (SB): S041289 Letter: S19 (SB): S041327 Letter: S041072 8.3 11.7 (A4): S17 (B): S19 (SB): S041074 20.25 28.75: S40: S041236 Letter: S041405 11.7 16.5 (A3): S19 (SB): S041407 Premium Glossy Photo Paper
Consumables and Accessories
Use these 500 ml ink cartridges before the expiration date on the package: EPSON Stylus Pro 10000 Photographic Dye Ink
Cartridge Black Cyan Light Cyan Magenta Light Magenta Yellow Part number T499201 T502201 T504201 T501201 T503201 T500201
Premium Semigloss Photo Paper Photo Quality Glossy Film
Posterboard Semigloss Premium Luster Photo Paper*
44-inch roll: S041463 36-inch roll: S041462 24-inch roll: S041461 13-inch roll: S041409 8.3-inch roll: S041408 44-inch roll: S041387 36-inch roll: S041386 24-inch roll: S041385
EPSON Stylus Pro 10000 Archival Ink
Cartridge Black Cyan Light Cyan Magenta Light Magenta Yellow Part number T511201 T514201 T516201 T513201 T515201 T512201 Photo Paper Doubleweight Matte Paper Matte Paper Heavyweight

Letter: S041257 11.7 16.5 (A3): S19 (SB): S041263 Letter: S041141, S041271, S041272 8.3 11.7 (A4): S041140 11.7 16.5 (A3): S17 (B): S19 (SB): S041143 8.3 23.4 (Panaoramic): S17 (B): S19 (SB): S041069 16.5 23.4 (A2): S22 (C): S041171 16.5 49.21 (Banner): S19 (SB): S041066

13-inch roll: S041233

EPSON Paper and Other Media
Media for Photographic Dye Ink model
Paper type Presentation Matte Paper Glossy Paper Heavyweight Semigloss Paper Heavyweight Photo Glossy Paper Photo Semigloss Paper Backlight Film Roll sizes 44-inch roll: S041220 36-inch roll: S041221 24-inch roll: S041295 44-inch roll: S041226 36-inch roll: S041227 24-inch roll: S041291 44-inch roll: S041228 36-inch roll: S041229 24-inch roll: S041291 44-inch roll: SP91002 36-inch roll: SP91001 24-inch roll: SP91021 44-inch roll: SP91004 36-inch roll: SP91003 24-inch roll: SP91022 44-inch roll: S041484 36-inch roll: S041483 24-inch roll: S041482 Sheet sizes (inches) Photo Quality Ink Jet Paper

360 dpi paper *

Requires optional 3-inch high tension spindle for roll paper.
11.7 16.5 (A3): S041131 16.5 23.4 (A2): S041130 20.25 28.75: S40: S041236

Posterboard Semigloss

EPSON Stylus Pro 10000 - 5
Media for Archival Ink model
Paper type Doubleweight Matte Paper Glossy Paper Photo Weight Smooth Fine Art Paper* Backlight Film Roll sizes 44-inch roll: S041387 36-inch roll: S041386 24-inch roll: S041385 44-inch roll: S041389 22-inch roll: S041388 44-inch roll: S041433 36-inch roll: S041432 24-inch roll: S041431 44-inch roll: S041484 36-inch roll: S041483 24-inch roll: S041482 44-inch roll: S041401 36-inch roll: S041400 24-inch roll: S041399 44-inch roll: S041404 36-inch roll: S041403 24-inch roll: S041402 44-inch roll: SP91002 36-inch roll: SP91001 24-inch roll: SP91021 44-inch roll: SP91004 36-inch roll: SP91003 24-inch roll: SP91022 13-inch roll: S041378 8.3-inch roll: S041376 Sheet sizes (inches)
Media for Archival Ink model (continued)
Paper type Watercolor Paper Radiant White * Roll sizes Sheet sizes (inches) (SB): S041351

(SB): S30: S44: S041435

Requires optional 3-inch high tension spindle for roll paper
** Requires optional 2-inch high tension spindle for roll paper ***Not available at time of publication. Check the EPSON web site (http://prographics.epson.com) for product codes and availability.

Options

Option Product Code C823632A C815172 C815121 C811134 C811122 C815131 C815182 C815192 EPP10B1 EPP10B2 EpsonNet Internal Print Server (multiprotocol 10/100 BaseT Ethernet Type B interface card) Automatic Take-Up Reel System Replacement 44-inch Take-Up Reel core High tension spindle2 inch High tension spindle3 inch

Synthetic Paper**

Adhesive Synthetic Paper Photo Glossy Paper Photo Semigloss Paper Premium Glossy Photo Paper
Replacement cutter blade* Manual Media Cutting System** Replacement cutter blade for Manual Media Cutting System Additional 1-year EPSON Preferred Plus Service Additional 2-year EPSON Preferred Plus Service * Replaces the blade for the printers built-in cutter.

Letter: S041286 11.7 16.5 (A3): S19 (SB): S17 (B): S041290 Letter: S19 (SB): S041327
** Designed for use with heavy media, which can damage the printers built-in cutter.
Premium Semigloss Photo Paper Adhesive Vinyl
44-inch roll: S041438 36-inch roll: S041437 24-inch roll: S041436 44-inch roll: S041533 36-inch roll: S041532 24-inch roll: S041531 44-inch roll: S041463 36-inch roll: S041462 24-inch roll: S041461 13-inch roll: S041409 8.3-inch roll: S041408 44-inch roll: S041449 36-inch roll: S041448 24-inch roll: S041447 44-inch roll: S041496 36-inch roll: S041495 24-inch roll: S041494 *** ***

Canvas

Premium Luster Photo Paper*
Letter: S041405 11.7 16.5 (A3): S19 (SB): S041407
Posterboard for Archival Ink Textured Fine Art Paper* Tyvek Brillion

*** 24 30: S44: S041451

Scrim Vinyl Archival Matte
Letter: S041341 11.7 16.5 (A3): S19 (SB): S041339
6 - EPSON Stylus Pro 10000
256MB or RAM At least 50MB of free hard disk space to install the software, and at least 150MB of free hard disk space for processing files (2GB or more recommended) Quad-speed (4) CD-ROM or DVD drive for installing the printer software
Note: If you are not using Photo Printing Accelerator in your driver, or if you are using a software or hardware RIP, you must have a Pentium III 700 MHz or higher processor with 512MB RAM to keep the printer running at full engine speed.

System Requirements

Macintosh
For USB connection: Power Macintosh G3, G4, or iMac series (System 8.5.1 through 9.1; System 9.1 recommended) with a compliant USB port and a shielded USB AB cable from Series A (computer) to Series B (printer) up to 6.6 ft (2 m) long For IEEE 1394 connection: iMac DV, G3, or G4 series (System 8.6 or later with FireWire Update 2.1 or later; System 9.1 recommended) with a compliant IEEE 1394 port and a shielded IEEE 1394 cable For 10/100 BaseT Ethernet connection: iMac, G3, or G4 series (System 8.5.1 through 9.1; System 9.1 recommended) with a network cable 350 MHz or higher processor 256MB of RAM At least 50MB free hard disk space to install the software, and at least 150MB free hard disk space for processing files (2GB or more recommended) Quad-speed (4) or faster CD-ROM or DVD drive for installing the printer software

Response Replace ink cartridge(s) indicated by Ink Out light(s). See page 10. Push the paper set lever in after you load the paper. Make sure the right paper is loaded and the paper source setting is the same on the control panel and print options. Note the error number and contact EPSON. Contact EPSON to schedule service. Install ink cartridges as indicated by the lights. See page 10. Turn the printer off and then on again. When the automatic nozzle check is enabled (default), the printer automatically runs a nozzle check and cleaning cycle each time it is turned on. Turn off the printer and remove the card. Remove the jammed paper. Then turn the printer off and on again. Cut the paper manually, then remove the cut paper from the printer. Reload paper. Remove the cut paper from the printer. Reload paper. Reload paper, making sure the edges are straight and aligned with both rows of holes. Load paper. Remove any paper in the printer and load more paper. If the message appears during a print job, press the Pause button for 3 seconds to reset the printer. Then load paper and resend the job. Push in the paper set lever. Start printing again from the beginning for best results.

Paper Feed w ()

Feeds paper forward. In SelecType mode, a desired parameter can be selected for the item (reverse order).

light(s) on

LOAD PAPER/ Paper Out light

Cut/Eject (Enter)

Ejects the cut sheet when the Sheet light is on. Feeds the roll paper before cutting it when the Roll Auto Cut light is on. Feeds the roll paper a small amount when the
Roll Cutter Off light is on.
LOAD ROLL PAPER or LOAD SHEET PAPER/ Paper Out light on MAINTENANCE REQ. <error number> MAINTENANCE REQ 0100 NO INK CARTRIDGE/ Ink Out light(s) on NOZZLE CHECK ERROR
Feeds the roll paper and then prints a page line below the document when the Roll Cutter Off light and Print Page Line option are on. In SelecType mode, sets the selected parameter for an item as the default value.
A printer part will need to be replaced soon. The waste ink system is almost full. Ink cartridge(s) not installed. The printer was unable to clean the nozzles when it was powered on, or before beginning a print job.
Control Panel Lights and Messages

Normal printer operation

READY/ Operate light on PRINTING/ Operate light
Explanation Printer is ready to print. Printer is receiving data. Printer is paused to let ink dry. Wait for the number of minutes shown. Printer is charging ink. Printer is resetting. Press the Pause button to continue. Printer is warming up, performing maintenance, or charging ink. Printer is paused. To resume printing, press the Pause button. Appears when an ink cartridge is being replaced. Print head alignment pattern is printing. Printer is shutting down.

flashing

INK DRY <number> MIN/ Pause

light flashing

INK CHARGING <number>%/ Pause light on or flashing RESET/ all lights flash briefly PRESS PAUSE BUTTON/ Pause
OPTION I/F ERROR PAPER JAM/ Paper Out light
Wrong interface card installed. Paper has jammed in the printer. Roll paper was not cut completely.

light on

WAIT/ Pause light on or
PAPER NOT CUT/ Paper Out light
PAUSE/ Pause light on NO INK CARTRIDGE PAT PRINTING/ Operate light flashing and Pause light is on POWER OFF/ Operate light is
flashing Cut paper did not fall off.
PAPER NOT STRAIGHT/ Paper Out light
Paper slipped and fed into the printer at an angle. No paper is loaded. Paper ran out.

Error conditions

COVER OPEN/ Pause light on INK COMPART. OPEN/ Pause
PAPER OUT/ Paper Out light
on Explanation Lower cover is open. You are replacing the ink cartridge(s) and the ink compartment cover is open. Ink cartridge(s) are nearly empty (printing continues). Response Close the lower cover. Close the ink compartment cover when you are finished replacing the ink cartridge(s). Replace ink cartridge(s) indicated by Ink Out light(s). See page 10.

INK LOW/ Ink Out

light(s) flashing
LOWER PAPER SET LVR/ Paper Out light on
Paper set lever was released during the printing process or another operation.
8 - EPSON Stylus Pro 10000
RELOAD PAPER/ Paper Out light

Printing a Status Check

Response Remove the paper. Reload it so that the right and bottom edges are straight and aligned with both rows of holes. Resize your image or load wider paper. Cut the paper at the paper insertion slot, then reload paper. Reload paper. Pull out the paper set lever to remove the paper. Print head cleaning automatically starts. After cleaning, reload paper. Note the error number, and turn the printer off and then on. If the message remains, contact EPSON. Contact EPSON for service. Turn the printer off and then on again. After 3 seconds, the message disappears. Press the Pause button to exit SelecType mode. If the message appears again, clear the error before you print. If you are installing ink cartridges for the first time, you must install the cartridges that came with the printer. If you are replacing ink cartridges, check the package and product code.
Explanation Paper could not be reversed into the printing position.
The status check shows the current default settings, amount of ink remaining in each cartridge, page count, and the status of various printer parts. Follow these steps to print the status check: 1. Load a sheet of paper in the printer. (You can print test pages on roll paper, but you will waste paper.) 2. Press the SelecType button on the control panel until you see TEST PRINT MENU on the display. 3. Press the Item button until you see STATUS CHECK=PRINT on the display. 4. Press the Enter button. The status check prints. The amount of ink left or component life is indicated as follows:

E*****F = full (or full life remaining) E**** F = 3/4 full (or 3/4 life remaining) E*** F = 1/2 full (or 1/2 life remaining) E** F = 1/4 full (or 1/4 life remaining) E* F = nearly empty (or service life near end) E F = empty (or service life ended)
Image is too wide for the paper loaded in the printer. Paper is not fully ejected.

PAPER NOT CUT error

was cleared.
REMOVE PAPER/ Paper Out light
Paper is too thick for print head cleaning.
SERVICE REQ. <error number>/

An error has occured.

All lights flashing

SERVICE REQ. 00000100/

The waste ink system is full. This message appears after you clear a paper jam. You tried to print a test pattern while an error condition was present or the ink compartment cover was open.
5. Press the SelecType button to exit the Test Print menu.
TURN PWR OFF AND ON UNABLE TO PRINT
Checking Ink Levels and Component Life
You can view printer status information on the control panel display without printing a status check. Follow these steps: 1. Press the SelecType button on the control panel until you see PRINTER STATUS MENU on the display. 2. Press the Item button. You see VERSION <number> on the display (indicates the firmware version installed). 3. Continue pressing the Item button to display the amount remaining for each of the 6 inks or life remaining for a number of printer parts. The indicators read as follows:
E*****F = full (or full life remaining) E**** F = 3/4 full (or 3/4 life remaining) E*** F = 1/2 full (or 1/2 life remaining) E** F = 1/4 full (or 1/4 life remaining) E* F = nearly empty (or service life near end) <nn>%F = less than 10% of ink or service life remaining
WRONG CARTRIDGE/ Ink Out light(s) on
Wrong ink cartridge installed.
EPSON Stylus Pro 10000 - 9
Following is a list of the items displayed. All parts on the list except the ink cartridges and paper cutter need to be replaced by an authorized EPSON service center.
INK LEFT-K (black) INK LEFT-C (cyan) INK LEFT-M (magenta) INK LEFT-LC (light cyan) INK LEFT-LM (light magenta) INK LEFT-Y (yellow) CUTTER LIFE TOTAL PRINTS WASTE INK CR MOTOR PF MOTOR HEAD UNIT CLEANER
Use only the following EPSON ink cartridges: EPSON Stylus Pro 10000 Photographic Dye Ink
Cartridge Black Cyan Light Cyan Magenta Light Magenta Yellow Part number T511201 T514201 T516201 T513201 T515201 T512201

4. Press the SelecType button to exit the Printer Status menu.
Replacing an Ink Cartridge
When one of the Ink Out lights is flashing (and INK LOW is displayed on the control panel), the corresponding cartridge is almost out of ink. Make sure you have a replacement cartridge. When the light stays on and INK OUT is displayed, the cartridge is empty. You must replace the cartridge before you can continue printing.
Note: You must use the EPSON ink cartridges designed for your printer. Other ink cartridges will not work and may cause damage not covered by your warranty. If you dont use the cartridges designed for your model, you will see an error message.
Before you start, make sure the printer is turned on. Then follow these steps to replace an ink cartridge: 1. Note the color of the Ink Out light which is on or flashing. This is the cartridge that you need to replace. 2. Push the indentation on the ink compartment cover to release the lock and open the cover. INK COMPART. OPEN appears on the control panel display.
10 - EPSON Stylus Pro 10000
3. Locate the slot containing the low or empty ink cartridge (corresponding to the Ink Out light). Press down on the top of the clamp and pull it forward.

Running a Nozzle Check

Note: Perform the steps in this section only if you have disabled the automatic nozzle check in maintenance mode. If you havent, the printer automatically runs a nozzle check and cleans the print head each time it is powered on. Unless you see the message NOZZLE CHECK ERROR in the printers display, the print head nozzles do not need to be cleaned.
The nozzle check prints a pattern of dots that lets you see if any print head nozzles are clogged. If any dots are missing, you can run a cleaning cycle to clear the nozzles. Follow these steps to print the nozzle check: 1. Load a sheet of paper in the printer. (You can print the nozzle check on roll paper, but you will use more paper.) 4. Carefully pull the cartridge straight out of the printer. 2. Press the SelecType button on the control panel repeatedly until you see TEST PRINT MENU on the display. 3. Press the Item button. You see NOZZLE CHECK=PRINT on the display. 4. Press the Enter button. The nozzle check prints. If all the lines on the pattern are complete, with no gaps in the pattern, the print head doesnt need cleaning.
5. Make sure the replacement cartridge is the correct color, and remove it from its package. If youre using Archival ink, shake the cartridge gently before installing it.
If dots are missing from the pattern, as shown below, you need to run a cleaning cycle. See the following section for instructions.

6. Hold the ink cartridge with the arrow mark on the left side and pointing to the rear of the printer. Then insert the ink cartridge into the slot. Dont force the cartridge. 7. Push the cartridge clamp back up. Make sure the corresponding Ink Out light goes off. 8. Close the ink compartment cover.
EPSON Stylus Pro 10000 - 11
Aligning the Print Head from the Control Panel
You must use roll paper to print the alignment patterns. Two rows consisting of sets of 15 bars are printed across the width of the paper. It takes about 10 minutes to print both rows. Follow these steps to align the print head using the control panel: 1. Load roll paper that is at least 24 inches wide. 2. Press the SelecType button until HEAD ALIGNMENT MENU is displayed. 3. Press the Item button. PAPER THICK=STD appears on the display. If youre using EPSON paper, leave this setting on STD. If youre using other media, enter the thickness value of the paper in 0.1 mm increments by pressing the + or button. 4. Press the Enter button to save the setting. ADJUST.PATT.=ALL appears on the display. 5. Press the Enter button to print both rows of alignment patterns. If you want to print a single row of alignment patterns, press the + or button until the row number appears. Then press the Enter button. 6. Examine the first row. You see a series of patterns similar to the pattern below across the width of the paper. Determine which bar in the first pattern has the smallest gaps. In the example below, #8 has the smallest gaps.

Running a Cleaning Cycle

Note: Perform the steps in this section only if you have disabled the automatic nozzle check in maintenance mode. If you havent, the printer automatically runs a nozzle check and cleaning cycle each time it is powered on.
If your printed image is unexpectedly light or dots are missing, you may need to run a cleaning cycle. This unclogs the print head nozzles so they can deliver ink properly. The cleaning process uses ink, so run it only if print quality declines. Always run a nozzle check first to confirm that the print head needs cleaning; the nozzle check uses only a small amount of ink. If you have installed the EPSON printer driver and utilities, you can run the Head Cleaning utility. See the EPSON Stylus Pro 10000 Printer Guide for instructions. Follow these steps to run the cleaning cycle from the control panel: 1. Make sure none of the Ink Out lights is on or flashing. (If so, you need to replace the indicated ink cartridge before you can run a cleaning cycle.) 2. Press the Cleaning button and hold it for three seconds. The Pause light flashes as the printer cleans its print head. The cleaning cycle takes about one minute, and does not use any paper.

Caution: To avoid damaging the printer, dont turn it off until the cleaning cycle is finished and the Pause light has stopped flashing.
3. When the Pause light goes off, run another nozzle check to confirm that the print head is clean. You may need to run the cleaning cycle several times to get a clean nozzle check pattern. If the lines on the pattern still appear broken after several cleaning cycles, turn the printer off and leave it overnight, then clean the print head again the following morning. If you still see no improvement, contact EPSON for assistance.
7. Look at the other patterns in the first row to see if the same number consistently has the smallest gaps. If not, choose the number that generally has the smallest gaps. 8. Check the control panel display. Use the + or - button to select the best aligned bar for row #1. Then press the Enter button to register the setting. 9. Repeat steps 6 through 8 for the second row of patterns.

Aligning the Print Head

If banding appears on your printouts, or vertical lines are not straight, you need to align the print head. You can use the Print Head Alignment utility if you have the EPSON printer driver installed (see the EPSON Stylus Pro 10000 Printer Guide for instructions). If not, you can align the print head using the control panel. Both procedures align the head for all modes and resolutions.
12 - EPSON Stylus Pro 10000
10. If you chose a bar that generally, but not consistently, had the smallest gaps, print the row again. Then repeat steps 6 through 8 for that row. Repeat this step until you can choose a bar that is consistently the best aligned in every pattern in the row. 11. The print head is aligned when your printout shows that bar #8 (the current alignment setting) shows the smallest gaps for both rows. Press the Pause button to exit head alignment mode and return to normal printer operation.
Preparing the Printer for Shipment
Follow the instructions below to prepare the printer for shipment: 1. First turn off the printer and make sure the print head is in the home (far right) position. If not, turn the printer back on, wait until the print head moves to the home position, then turn off the printer. 2. Remove the following parts: Ink cartridges

Using Hex Dump Mode

You can use the printers hex dump mode to identify problems if you know how to interpret hex code, or you can fax the hex printout to a technical support representative. Make sure the printer has paper loaded and is turned off. Then follow these steps: 1. Press and hold the Pause button while you press the Power button to turn on the printer. HEX DUMP=PRINT appears on the display. 2. Press the Enter button. 3. Send your problem file to the printer. The data in the print buffer is printed with 16-byte hex data in the left column and corresponding ASCII characters in the right column. If the last data is less than 16 bytes, you need to press the Pause button to print it. 4. When youre done, press the Power button to turn the printer off and exit maintenance mode.

Power cord Interface cable Paper hammock All paper or other media Roll paper spindles Optional Automatic Take-Up Reel (if installed) Optional manual cutter (if installed) After you remove the ink cartridges, store them in separate, resealable bags.

Caution:

Be sure that the printer is off before you remove the ink cartridges. Otherwise the ink valves may not close properly. If for any reason the printer will not be level during shipping, a service technician must drain all ink from the printer before it is shipped.
3. Make sure the ink cartridge clamps and cover are closed. 4. Make sure the casters on the leg assembly are locked, and the two stabilizer knobs are touching the floor.
Transporting or Storing the Printer
Follow these guidelines for transporting or storing the printer: Contact EPSON if you need to store your printer for an extended period (two years for the Photographic Dye Ink model, or six months for the Archival Ink model). A service technician must drain all ink from the printer before it is stored. To ship the printer, you should repack the printer using the original box and packing materials, and you may need to drain the ink from the printer. Then follow the instructions in Preparing the Printer for Shipment on the right. If you are moving the printer a short distance (for example, in the same building), you can move the printer on its stand. Follow the instructions in Moving the Printer on the Stand on page 14.

caster lock

stabilizer knob
5. Remove the two wing nuts underneath the printer. Keep them in a safe place.
EPSON Stylus Pro 10000 - 13
6. Have four people lift the printer off of the stand, using the hand grips located at the four corners of the printer. Lift the back of the printer first, tilt it slightly to the front, then slide it back to remove it. 2. Fully insert the upper and lower hammock guides, then roll up the paper hammock.
3. Release the front casters and retract the stabilizer knobs.
Warning: The printer weighs approximately 291 lb (132 kg). Always have four people lift it, using the hand grip areas illustrated above.
7. Keep the printer level while you move it.
Setting Up the Printer After Transporting It
Setting up the printer after transporting it is almost identical to setting it up for the first time. Whenever you set up the printer, see the Unpacking and Assembly Guide, and note the following points: Dont forget to remove any protective material (such as tape from the ink cartridge clamps). If the automatic nozzle check is enabled (default), the printer automatically runs a nozzle check and cleaning cycle when you turn it on. You may also need to realign the print head (see page 12) to ensure good print quality.
4. Carefully roll the printer to its new location. Relock the casters and extend the stabilizer knobs after moving. The first time you start printing after moving the printer, you may need to realign the print head (see page 12) to ensure good print quality. If you see the message NOZZLE CHECK ERROR on the display, turn the printer off and then on again. The printer automatically runs a nozzle check and cleaning cycle whenever it is turned on.

Moving the Printer on the Stand
When you want to move the printer a short distance, such as within the same building or facility, you can roll the printer on its casters. Follow these steps:
Caution: Do not roll the printer on angled or uneven surfaces.
1. Make sure that the power cord, interface cable, roll paper spindles, and all paper are removed, and the roll paper cover and lower cover are closed.
14 - EPSON Stylus Pro 10000
Replacing the Waste Ink System
About every two years of normal usage (25% duty cycle) or after 12,000 B1-size prints, you must have your authorized EPSON servicer replace the waste ink system. This is necessary to prevent damage to the print head and maintain print quality. Parts and labor for this service are not covered under the terms of the limited warranty. You can monitor the status of the waste ink system using the control panel or by checking the Ink Pad number displayed on the nozzle check print. The printer displays the following message on the control panel when the waste ink system is almost full:

MAINTENANCE REQ. 0100

Related Documentation
CPD-12208 CPD-12209 EPSON Stylus Pro 10000 Printer Guide EPSON Stylus Pro 10000 Quick Reference Guide
4013586-00 C01 EPSON Stylus Pro 100000/10000CF Unpacking and Assembly Guide TM-SP10000 PL-SP10000 EPSON Stylus Pro 10000 Service Manual EPSON Stylus Pro 10000 Parts Price List
You should call to schedule service at this point. When the waste ink system is at full capacity, the printer stops and displays the following message:

SERVICE REQ. 00000100

EPSON Stylus Pro 10000 - 15

EPSON PRODUCT SUPPORT BULLETIN
Date: 3/25/04 Bulletin #: PSB.2004.03.006 Reference: TE03-461 Rev.A, epson10997, TE03-620Rev.A, TE03-620 Rev.B Originator: rws Authorization: Total Pages: 1
Product: Stylus Pro 5500, 7600DYE, 7600UCM, 9600DYE, 9600UCM, 10000DYE, 10000CF, 10600UCM Subject: Driver Plug-in Up-Date v1.0cE for the Epson MAC OS-X Printer Driver This bulletin was created to inform you of a Epson Driver Plug-in up-date for the Stylus Pro 5500, 7600DYE, 7600UCM, 9600DYE, 9600UCM, 10000DYE, 10000CF, 10600UCM standard Mac OS X Epson printer drivers released prior to January 01, 2004. Description of Change: This change updates the standard Epson driver interface plug-ins ONLY that were included as part of the Epson MAC OS X driver released prior to January 01, 2004, and supersedes the epson10997 connectivity Plug-in up-date previously posted. NOTE: Should you need to reinstall the Epson Printer Driver after this up-date, you will need to re-apply the update again afterward to update the drivers standard plug-ins. Reason: This Update stabilizes Epson driver Interface communications during printing and corrects Epson Status Monitor functions for the following Professional Graphics printer driver plug-ins and upgrades their versions to: FireWire v1.81, USB v1.81, TCPIP v1.81. NOTE: In addition we recommend you upgrade your MAC OS-X operating system to the most current version. How Do I Get The Up-Date? The up-date is available for download on our WEB SIte: www.epson.com from the MAC Drivers & Downloads section for each of the printers listed. The file name is epson11054.
EPSON Professional Graphics Group

Page 1.

Date: PSB #: Reference: Product(s): Subject:

PRODUCT SUPPORT BULLETIN

11/8/04 Originator: RB, CH, JD, SA PSB.2004.03.001C Authorization: PSB.2004.03.001A Total Pages: 19 EPSON Stylus Color 3000, Stylus Pro 4000, 5000, 5500, 7000 Series, 7600 Series, 9000 Series, 9600 Series, 10000 Series, and 10600 Series Maximum Printable Area Limits for the EPSON Professional Graphic Printer line.
This bulletin was created to inform you of the maximum custom page sizes allowable for EPSON Professional Graphic products. The tables below show the maximum page sizes allowable for the EPSON Professional Graphics printer line (Desktop and Large Format). Although this document is meant as a guideline for the maximum page size allowable for each printer, it does not include printable area (margin) information. Please refer to your user guide for additional information regarding the printable area (margins) for your particular printer. There are 3 aspects that effect how long of a page your printer can output. Those 3 items are: 1. Operating System. 2. Driver Specification. 3. Software application(s) being used.
Maximum custom page size allowable per operating system (for Epson standard driver):
Stylus Color 3000 Stylus Pro in. 44 in. 44 in. 44 in. Stylus Pro in. N/A 44 in. 44 in. Stylus Pro in. 44 in. 44 in. 44 in. Stylus Pro 7000 90.5 in. N/A 90.5 in. 90.5 in. Stylus Pro 7500 90.5 in. N/A 90.5 in. 90.5 in. Stylus Pro 7600 90.5 in. 90.5 in. 90.5 in. 90.5 in. Stylus Pro 9000 90.5 in. N/A 90.5 in. 90.5 in. Stylus Pro 9500 90.5 in. N/A 90.5 in. 90.5 in. Stylus Pro 9600 90.5 in. 90.5 in. 90.5 in. 90.5 in. Stylus Pro 10000 Series 90.5 in. 90.5 in. 90.5 in. 90.5 in.
Macintosh OS Macintosh OS X* Win 9x/Me Win NT 4.0/2000/XP
44 in. 44 in. 44 in. 44 in.
Print jobs being sent through the Epson standard print driver should be in the RGB format in order for color management to be utilized properly.
* Macintosh OS X allows you to create any paper size regardless of printer drivers limitations.
cropped and printed at 8.5 x 11.
Exceeding these limitations will result in your image being
Maximum custom page size allowable for EPSON PostScript options (PPD):
Stylus Color 3000 Stylus Pro 4000 N/A N/A N/A Stylus Pro in. 44 in. N/A Stylus Pro 5500 N/A N/A 44 in. Stylus Pro 7000 N/A See NOTE 1 N/A Stylus Pro 7500 N/A See NOTE 1 N/A Stylus Pro 7600 N/A N/A N/A Stylus Pro 9000 N/A See NOTE 1 N/A Stylus Pro 9500 N/A See NOTE 1 N/A Stylus Pro 9600 N/A N/A N/A Stylus Pro 10000 Series N/A N/A N/A
EPSON Stylus RIP EPSON Fiery RIP Station EPSON Fiery Spark Designer (Mac) EPSON Fiery Spark Professional EPSON ColorBurst RIP

44 in. N/A N/A

44 in.

See NOTE1 See NOTE1

See NOTE 1 See NOTE 1

See NOTE1

Print jobs being sent through the Epson PostScript driver can be either RGB or CMYK format. Settings in the RIP will determine how color management is used.
Maximum page size allowable from software applications:
Stylus Color 3000 Stylus Pro 4000 See NOTE 2 See NOTE in. 227 in. 48 in. 1,800 in. Stylus Pro 5000 See NOTE 2 See NOTE in. 227 in. 48 in. 1,800 in. Stylus Pro 5500 See NOTE 2 See NOTE in. 227 in. 48 in. 1,800 in. Stylus Pro 7000 See NOTE 2 See NOTE in. 227 in. 48 in. 1,800 in. Stylus Pro 7500 See NOTE 2 See NOTE in. 227 in. 48 in. 1,800 in. Stylus Pro 7600 See NOTE 2 See NOTE in. 227 in. 48 in. 1,800 in. Stylus Pro 9000 See NOTE 2 See NOTE in. 227 in. 48 in. 1,800 in. Stylus Pro 9500 See NOTE 2 See NOTE in. 227 in. 48 in. 1,800 in. Stylus Pro 9600 See NOTE 2 See NOTE in. 227 in. 48 in. 1,800 in. Stylus Pro 10000 Series See NOTE 2 See NOTE in. 227 in. 48 in. 1,800 in.

Adobe Photoshop 5.x/6.x/7.x/ Adobe Photoshop CS *Adobe Illustrator 8.x/9.x *Adobe Illustrator CS QuarkXPress 4.x/5.x/6 *CorelDRAW 8.x/9.x/10.x/11.x
See NOTE 2 See NOTE in. 227 in. 48 in. 1,800 in.
* These applications allow for tiling of print pages, therefore allowing you to print beyond the printers maximum page length limit and print to the applications limits. The printer driver must be set for Roll Paper (Banner) mode so that page breaks at the printers maximum page length do not occur (in essence gives you a 0 margin for the bottom of the page). The Stylus Pro 5000/5500 however will give a slight page break at the 44 inch limit as these printers do not support banner mode. Also, printing certain elements from these applications may not utilize color management correctly/properly and may produce output color that is not expected.

NOTE 1:

a. Under Win 9x/Me, the PPD limit is 129 inches. b. Under Windows NT, 2000 and XP, the PPD limit is 1771.6 inches (SP7000/9000 Series) and 1800 inches (SP7600/9600/10000 Series). c. Under Mac OSX/8.x/9.x, the PPD limit is 273.06 inches.

NOTE 2:

Adobe Photoshop has a pixel limitation of 30,000 pixels, which means that a document created @ 300ppi can only reach a maximum page size of 100 inches (H and V). When sending jobs to the printer via the standard nonPostScript print driver, Photoshop looks at the input resolution of the printer driver and adjusts the page size accordingly. All Epson large format printers use 360dpi as the input resolution (this is the resolution data is rasterized at), therefore when printing from Photoshop, the maximum page length you will be able to output to any Epson large format printer using the standard Epson print driver would be 83.33 inches (30,000 pixels / 360dpi). As for the Epson desktop products, they rasterize data at 720dpi, therefore the maximum page length obtainable with the standard print driver would be 41.67 inches (30,000 pixels / 720dpi). Also, under Photoshop 5.x/6.x for the Macintosh and Photoshop 6.x for the PC, the job will end up clipped if it is over the 83.3inch printer page limit. In Photoshop CS, the print job will end up clipped if it is over the 86inch printer page limit; however it will allow you to create a custom paper size of 91inches max. If you are using Photoshop 5.x for the PC, the print job will actually be truncated to fit within the printable area of the printer. Be advised that you may not get a page size error. It may be useful to enable the print preview function of your printer driver (if available) so that you do not waste unnecessary media. The only options for printing beyond the limitations is to save the file and print via an application that does not have the 30,000 pixel limit (may lose color management functions) or print the file through a PostScript RIP (which will allow for longer pages). UPDATE: Photoshop CS allows for a maximum Pixel limit of 300,000 x 300,000 (this would create a 251.5 GB file!!) This allows Photoshop to have a print dimension of 4166.666 x 4166.666 at 72 ppi (Pixels per Inch). At 360 ppi, your max print size would be 833.333 x 833.333. You can still only print 44 x 90.5 Photoshop CS at this point exceeds the capability of our printers. 3

For Windows Users, if you encounter partial/incomeplete prints while having Finest Detail enabled, please disable this setting. It is recommended for low resolution text and line art to sharpen their edges. For photos, this may create a massive print file that is too large for the printer driver to process correctly.
The following examples show how to setup banner printing from Adobe Illustrator 8.x/9.x and CorelDRAW 9 from the PC platform. The Macintosh versions of these applications should be very similar in function. Please refer to your software documentation for additional assistance.

Adobe Illustrator CS:

In this example, we are creating a banner, which is 227 inches (Illustrators max. page setup).
Mac O/S 10.3.3 system is used in this example. Windows versions of this application should be very similar in functionality. Please refer to your software documentation for additional assistance. In this example, a 20 inches wide X 180 inches high document is created. 1. Click on File and New, set up the width and height (sample shows 20 W x 180 H), then click OK.
2. Insert the image you want to print and stretch it until it covers the whole page.
3. Click on File, Print, click Setup, under Tiling click on the drop down arrow, select Tile Full 4. Pages and click the Printer button.
5. When the printer setup window comes up, select your printer name and set the Roll Paper Options to: Roll Paper Banner Roll Paper Banner No Margin ( if printing no margins) 6. In the Copies and Pages section, click on the drop down arrow, select Roll Paper Option. Uncheck Auto Cut then check Save Roll Paper.
7. Then click on Print. This will bring you back to the Print window.
8. This time click on Page Setup, you see the following screen, just click on Continue (If you dont want to see the window again, place a check mark on Dont Show Again box).
9. When Page Setup is open, click on the down arrow for Custom Paper Size.
When creating the custom page size, divide the banner size by a value that will make it less than the printer maximum custom page size (90.5 inches). In this example we take (180/2 = 90), therefore the custom page size created would be 20x90 (inches). 10. Click on New, name the custom size (i.e. 20 x 180 in this example), under Paper Size type in 20 inches for the width and 90 inches for the height, margins should be set to zero (0). Click on Save. Click on the down arrow again in the Custom Paper Size and select Page Attributes.

11. Under Paper Size, click on the drop down arrow and select the custom paper size you created (i.e. 20 X 180) orientation is set to portrait mode. Then click OK.
12. In the Print windows the preview pane will show 2 grids or pages. This indicates that a full image is tiled.
13. Click on General, then click the square on Reverse Order.

4. Click on Print.

NOTE 1: NOTE 2: NOTE 3:
When enabled, the first page will be printed first, instead of the last page first. Or Change the orientation to Reverse, then you dont have to check the Reverse Order. Always select the custom page size last, if not, it will default to other paper sizes. Before printing a large document, make sure you have enough ink to prevent getting an Ink Out message, causing the print job to stop and not completing the entire print.
Adobe Illustrator 8.x/9.x:
In this example, we are creating a banner, which is 227 inches (Illustrators max. page setup). 1. Launch Illustrator and open or place your file in the page layout.
2. Click on File, then Document Setup. The following screen appears.
3. Uncheck Use Print Setup, enable Tile Full Pages and create the page size (in our example we used 44x227 inches).
4. Click, Print Setup. This will bring up the print driver.
5. Click on the Paper Tab. The following appears.
6. Set the Paper Source to Roll Paper (Banner) and also enable Save Roll Paper.
7. When creating the custom page size, divide the banner size by a value that will make it less than the printer maximum custom page size. In this example we take (227/3 = 75.7), therefore the custom page size created would be 44x75.7 inches. The reason for this is to save media.
8. After setting the custom page size and other driver settings (media type, resolution, etc.), click OK. This will bring you back to the document setup. Now double-click the Page tool.
9. The page should now show the following. 10. At this point you can and resize the image to fit within the printable area and print.

CorelDRAW:

In this example, a banner is created at 227 inches. 1. Launch CorelDRAW and open or place an image in your page layout. 2. Adjust the page size and image for the document as shown in the following image.
3. Click on File and Print Setup.
4. Click on the Paper Tab. The following appears.
5. Set the Paper Source to Roll Paper (Banner) and also enable Save Roll Paper.
6. When creating the custom page size, divide the banner size by a value that will make it less than the printer maximum custom page size. In this example we take (227/3 = 75.7), therefore the custom page size created would be 44x75.7 inches. The reason for this is to save media.
7. After setting the custom page size and other driver settings (media type, resolution, etc.), click OK. This will bring you back to the document.

8. At this point, click File then Print. CorelDRAW will then run a pre-flight check and will show the following window.
9. Click on the Layout Tab and enable Print Tiled Pages and set any additional parameters as you see fit.
10. At this point you could check other tab settings (if necessary) and click Print Preview (recommended) if you want to see how the file will be printed or Print to output the file to your printer. For all other applications, please refer to your software documentation for information on maximum custom page sizes for documents, banners or tiling prints.
Date: 1/23/04 Bulletin #: PSB.2004.01.001 Reference: TE03-461 Rev.A Originator: rws Authorization: Total Pages: 1
Product: Stylus Pro 5500, 7600DYE, 7600UCM, 9600DYE, 9600UCM, 10000DYE, 10000CF, 10600UCM Subject: Connectivity Plug-in Update v1.0bE for the Epson MAC OS X Printer Driver A connectivity plug-in update is available for the standard Epson MAC OS X printer drivers released prior to January 1, 2004. This update applies to these printers: Stylus Pro 5500, 7600DYE, 7600UCM, 9600DYE, 9600UCM, 10000DYE, 10000CF, 10600UCM Reason For Update: This update improves the stability of the drivers USB, Firewire and TCP/IP communication module plug-ins. Note: If you reinstall the Epson printer driver after you have updated the plug-ins, you must apply this plug-in update again, as reinstalling the driver overwrites and installs the older version plug-ins. The version of the updated plug-ins installed in the Epson Printers folder can be verified using Get Info: FireWire USB TCP/IP v1.72 v1.72 v1.75.
Note: In addition we recommend that your MAC OS X operating system be at the most current version. How Do I Get The Update? The update is available for download from www.epson.com. Select Drivers & Downloads, select your printer model, scroll to Macintosh Operating Systems, and download the update (filename epson10997).
Date: 07/03/03 Bulletin #: PSB.2003.05.001B Reference: NA Product: Stylus Pro 7600/9600/10000/10600 Subject: MAC OS X Driver Installation and Removal Originator: rws Authorization: Total Pages: 12
INTRODUCTION: This bulletin was created to inform you how to Install and or Remove the Epson Stylus Pro 7600, 9600, 10000 or 10600 inkjet printer driver on a Macintosh OS X system. If this is a fist time Epson Stylus Pro Macintosh OS X printer driver installation you will only need to follow the driver installation steps.

Page 4.

ADDING THE PRINTER TO PRINT CENTER 1. 2. After the printer driver is installed you first need to register it with Print Center. The Print Center Utility is located on your hard drive at the following location: /Applications/Utilities/Print Center.
Copy the Print Center to the Short Cut Task Bar for ease of access.
You have Two ways to Add a printer. You can use the Add button or you can select Add Printer from the Printers drop down menu, click Add.
On the Add printer window you first need to select the Epson Interface Connection the printer is attached with:
Only choose an Epson selection

Page 5.

After you choose the Epson Interface Connection, the Print Center automatically searches the connection for printers. When the search completes: 5.1 Select your printer from the list by clicking on it. 5.2 Next select your Page Setup. Roll Paper is the default. If your work flow will include several of the choices they can be added individually, or to save time you can add all the choices by selecting All. The choices you make are print queues for the specific job types and will be listed in the Print Center. 5.3 When you have completed making your Paper Setup choices click Add.
The printer and queues will be added to the Print Center Printer List:

Page 6.

To add or remove information displayed about the printer go to the View Menu and select Columns the choose the information you would like to display:
To make the printer the Default printer highlight the printer then go to the Printers Menu and select Make Default or click the Make Default button.
The Default printer will be highlighted in the Printer List:

Page 7.

To view the Job Status of a printer double click on it in the Printer List to display its information and status:

Page 8.

EPSON PRINTER UTILITY 1. You can access the Epson Printer Utility from the Print Center by: 1.1 First selecting your printer from the Print Center Printer List. 1.2 Next click Configure. 1.3 Then from the new Printer List window select your printer and click OK. 3
From the Epson Printer Utility you can Check the Status of Ink-Paper-and the printer itself, perform print head Nozzle Checks, Clean the print head, or perform Print Head Alignments.

Installation Instructions:
Setup your existing RIP Server as per the instructions provided in the Users Guide that came with your RIP. To setup a Mac OS X Version 10.2 Client follow the instructions below. There are two ways you can add a PPD and configure your printer in OS X, AppleTalk or IP Printing.

AppleTalk Installation:

1. Open the Print Center, which can be found on your hard disk driver under Applications - Utilities
2. Click on the Add button. Then select AppleTalk from the top sub-menu and your AppleTalk zone if applicable.
3. The Print Center should scan the network and find all your devices. Select your printer from the list and click on the Printer Model sub-menu. Select Other to continue.
4. Navigate to the location of your PPD file. After selecting the PPD file it should reflect the name of the printer under the Printer Model section. Click on the Add button.
5. Repeat the process to add your additional queues. Your Mac OS X Client should now be ready to print.
IP Printing Installation:
1. Open the Print Center, which can be found on your HDD under Applications Utilities
2. Click on the Add button and select IP Printing from the sub-menu.
3. Enter the IP Address of the Postscript Server under Printers Address. Uncheck the Use default queue on server and type in the queue you wish to add. Click on the Printer Model sub-menu and select Other.
5. The Print Center should now show the Queue that you typed along with the IP address.
6. Repeat the process to add your additional queues. Your Mac OS X Client should now be ready to print. Note: The StylusRIP does not have a separate folder on the CD to select the printers PPD. In order to select the PPD it must be copied from another clients Printer Description folder as shown below (HDD - System folder - Extensions folder - Printer Description folder).
01/23/02 Originator: PSB.2002.01.002 Authorization: TE00-702 Rev. A Total Pages: EPSON Stylus Pro 10000 (Photographic Dye Ink) Support Root for ZEHPlot software

This bulletin was created to inform you of the Support Root for ZEHPlot for EPSON software. Background: ZEHPlot for EPSON is a bundled software package for the EPSON Stylus Pro 10000 (Photographic Dye Ink) ink jet printer. The software converts HP-GL/GL2 commands into EPSON ESC/P Rater commands for output. The software is Windows based only and is licensed from ZEH Software Incorporated by SEIKO EPSON Corporation to be bundled with the EPSON Stylus Pro 10000. User Support: ZEH Software Incorporated has developed a customer support web site of ZEHPlot for EPSON as follows. http://epson.zeh.com Attached are screen shots of what is located on the ZEH Software web site:

Page 1 of 3

Page 2 of 3
The following flowchart outlines the support root for ZEHPlot. Customer calls EPSON Technical Support
Technical Support will troubleshoot accordingly to determine if the issue is hardware/driver related or ZEHPlot related. If issue is with Printer Hardware or Driver. If issue is determined to be with ZEHPlot.
EPSON Technical Support will troubleshoot to resolve issue
Refer customer to ZEH Software Inc. techsupp@zeh.com

Page 3 of 3

8/8/02 Originator: RR PSB.2002.01.001A Authorization: PSB.2002.01.001 Total Pages: 12 EPSON Stylus Color 3000, Stylus Pro 5000, 5500, 7000 Series, 7600 Series, 9000 Series, 9600 Series and 10000 Series Maximum Printable Area Limits for the EPSON Professional Graphic Printer line.
Stylus Color 3000 Stylus Pro in. 44 in. 44 in. Stylus Pro in. 44 in. 44 in. Stylus Pro 7000 90.5 in. 90.5 in. 590.5 in. Stylus Pro 7500 90.5 in. 90.5 in. 590.5 in. Stylus Pro 7600 90.5 in. 90.5 in. 590.5 in. Stylus Pro 9000 90.5 in. 90.5 in. 90.5 in. Stylus Pro 9500 90.5 in. 90.5 in. 590.5 in. Stylus Pro 9600 90.5 in. 90.5 in. 590.5 in. Stylus Pro 10000 Series 90.5 in. 90.5 in. 590.5 in.
Macintosh OS Win 9x/Me Win NT 4.0/2000/XP

44 in. 44 in. 44 in.

Stylus Color in. N/A N/A N/A Stylus Pro in. 44 in. N/A N/A Stylus Pro 5500 N/A N/A 44 in. 44 in. Stylus Pro 7000 N/A See NOTE 1 N/A N/A Stylus Pro 7500 N/A See NOTE 1 N/A N/A Stylus Pro 7600 N/A N/A N/A See NOTE1 Stylus Pro 9000 N/A See NOTE 1 N/A N/A Stylus Pro 9500 N/A See NOTE 1 N/A N/A Stylus Pro 9600 N/A N/A N/A See NOTE1 Stylus Pro 10000 Series N/A N/A N/A See NOTE 1

EPSON Stylus RIP EPSON Fiery RIP Station EPSON Fiery Spark Designer (Mac) EPSON Fiery Spark Professional
Stylus Color 3000 Stylus Pro 5000 See NOTE in. 48 in. 1,800 in. Stylus Pro 5500 See NOTE in. 48 in. 1,800 in. Stylus Pro 7000 See NOTE in. 48 in. 1,800 in. Stylus Pro 7500 See NOTE in. 48 in. 1,800 in. Stylus Pro 7600 See NOTE in. 48 in. 1,800 in. Stylus Pro 9000 See NOTE in. 48 in. 1,800 in. Stylus Pro 9500 See NOTE in. 48 in. 1,800 in. Stylus Pro 9600 See NOTE in. 48 in. 1,800 in. Stylus Pro 10000 Series See NOTE in. 48 in. 1,800 in.
Adobe Photoshop 5.x/6.x *Adobe Illustrator 8.x/9.x QuarkXPress 4.x *CorelDRAW 8.x/9.x
See NOTE in. 48 in. 1,800 in.
* - These applications allow for tiling of print pages, therefore allowing you to print beyond the printers maximum page length limit and print to the applications limits. The printer driver must be set for Roll Paper (Banner) mode so that page breaks at the printers maximum page length do not occur (in essence gives you a 0 margin for the bottom of the page). The Stylus Pro 5000/5500 however will give a slight page break at the 44 inch limit as these printers do not support banner mode. Also, printing certain elements from these applications may not utilize color management correctly/properly and may produce output color that is not expected.
a. Under Win 9x/Me, the PPD limit is 129 inches. b. Under Windows NT, 2000 and XP, the PPD limit is 1771.6 inches (SP7000/9000 Series) and 1800 inches (SP7600/9600/10000 Series). c. Under Mac OS 8.x/9.x, the PPD limit is 273.06 inches.
Adobe Photoshop has a pixel limitation of 30,000 pixels, which means that a document created @ 300ppi can only reach a maximum page size of 100 inches (H and V). When sending jobs to the printer via the standard nonPostScript print driver, Photoshop looks at the input resolution of the printer driver and adjusts the page size accordingly. All Epson large format printers use 360dpi as the input resolution (this is the resolution data is rasterized at), therefore when printing from Photoshop, the maximum page length you will be able to output to any Epson large format printer using the standard Epson print driver would be 83.33 inches (30,000 pixels / 360dpi). As for the Epson desktop products, they rasterize data at 720dpi, therefore the maximum page length obtainable with the standard print driver would be 41.67 inches (30,000 pixels / 720dpi). Also, under Photoshop 5.x/6.x for the Macintosh and Photoshop 6.x for the PC, the job will end up clipped if it is over the 83.3inch printer page limit. If you are using Photoshop 5.x for the PC, the print job will actually be truncated to fit within the printable area of the printer. Be advised that you may not get a page size error. It may be useful to enable the print preview function of your printer driver (if available) so that you do not waste unnecessary media. The only options for printing beyond the limitations is to save the file and print via an application that does not have the 30,000 pixel limit (may lose color management functions) or print the file through a PostScript RIP (which will allow for longer pages). The following examples show how to setup banner printing from Adobe Illustrator 8.01 and CorelDRAW 9 from the PC platform. The Macintosh versions of these applications should be very similar in function. Please refer to your software documentation for additional assistance.

4. 5. 6.

If the incorrect model name selection appears, shut the unit off and repeat step 3 until the correct model name shows. Once the proper name shows up, power the unit off, wait 15 seconds, close the front cover and power the unit back on. Once the printer is in a ready state, make the appropriate driver selection on your computer system. At this point the printer connection should work.
Date: 7/26/2001 PSB No.: PSB.2001.08.003 Reference: TE01-045 Rev. A Originator: JD, RR, TC & MS Authorization: Affected Product(s): EPSON Pro Graphic Printers Subject: Compatibility Chart for Macintosh OS X Classic This bulletin provides information on compatibility for EPSONs Pro Graphic printers running in Macintosh OS X Classic mode. Mac OS X provides the Classic environment mode for Mac OS 9 compatible applications and device drivers. Classic mode will require Mac OS 9.1 system software. To setup Classic mode follow the steps below: 1. First install or upgrade your Macintosh system to OS 9.1 before installing OS X (for details refer to Apples OS X documentation). 2. To start in Classic mode, click the Classic icon in System Preferences. To find System Preferences go to the Apple Menu or click on the icon in the Dock bar on the desktop. Classic mode can also be set up to start automatically during the log in process. (Refer to your Apple documentation for installation and operation of Macintosh OS X Classic and 9.1). 3. To run a Classic application, just doubleclick on it or a document created with the application. A) The following Epson models are supported in OS X Classic mode when using the connector type(s) described in the chart below.
Model Stylus Color 3000 Stylus Pro 5000 Stylus Pro 5500 Stylus Pro 7000 Stylus Pro 7500 Stylus Pro 9000 Stylus Pro 9500 Stylus Pro 10000/10000CF Driver Version 5.69E 5.69E 6.61E 6.63E 6.73E 6.30E 6.73E 6.63E Connector Type Ethernet I/F Ethernet I/F USB/Ethernet I/F USB/Ethernet I/F USB/Ethernet I/F Ethernet I/F Ethernet I/F USB/Ethernet I/F
1. MAC OS X Classic mode supports USB-native and network-capable devices. Classic mode does not support MAC Serial, SCSI or FireWire connected devices. 2. Printers using a Fiery Rip Station for PostScript printing are not yet supported at this time. 3. Printers using Stylus Rip with Adobe PostScript drivers are not yet supported at this time.

B) The following models are not supported in OS X Classic when using the connector type(s) described in the chart below. Model Stylus Color 3000 Stylus Pro 5000 Stylus Pro 5500 Stylus Pro 7000 Stylus Pro 7500 Stylus Pro 9000 Stylus Pro 9500 Stylus Pro 10000/10000CF Connector Type Serial/Parallel-to-USB adapter/FireWire (IEEE 1394) Serial/ Parallel-to-USB adapter/FireWire (IEEE 1394) FireWire (IEEE 1394) FireWire (IEEE-1394) FireWire (IEEE-1394) Serial/Parallel-to-USB adapter/FireWire (IEEE 1394) Serial/Parallel-to-USB adapter/FireWire (IEEE 1394) FireWire (IEEE-1394)
Date: 06/26/2001 PSB No.: 2001.06.005 Reference: N/A Originator: RR Authorization: Affected Product(s): Stylus Pro 10000, Stylus Pro 5500 Subject: IEEE 1394 (FireWire) Driver Installation Procedure
This bulletin provi des detailed installation instructions for the IEEE 1394 (FireWire) interface card with the Stylus Pro 10000 and Stylus Pro 5500 printers. The driver CD that comes in the box with the printer should be used for this installation.
IEEE 1394 (FireWire) Driver Installation Procedure
1. 2. 3. 4. Check that the printer is off. Connect one end of the IEEE 1394 cable to the PC and the other end to the IEEE 1394 card which is installed in your printer. Start up Windows 2000 and ensure that all background applications are closed. Insert the CD-ROM that came with your EPSON Stylus PRO 10000 Series / Stylus PRO 5500 printer. The following window should appear. (SP5500)

(SP10000 Series)

Double-click your Printer model (SP10000 or SP10000CF) or Install Printer Driver (SP5500). The following window will appear.
If the correct model is listed, click OK. The installation will begin. Once installation is complete, you will see the following window. At this point power on your printer.
Once the printer is powered on, you will get the Found New Hardware Wizard window. Click Next to continue the IEEE 1394 driver installation.
Click Search for a suitable driver for my device (recommended) and click Next.
10. Select Specify a location and click Next.

11. Browse a. b. c.

to one of the following directories and click OK (Where G:\ = CD drive letter): G:\Archival\WIN2000 (For Stylus PRO 10000CF, Archival Inks) G:\Dye\WIN2000 (For Stylus PRO 10000, Photographic Dye Inks) G:\Win2000 (For Stylus PRO 5500)
12. You should see the following message, click Next.
13. Once the IEEE 1394 driver is completed, click Finish.
14. At this point the OS will PnP the printer and complete the installation. 15. Once installation is completed, verify the printer port connection in the printers Properties window is set for EP1394_00x (x indicates the number of printers).

16. This completes the IEEE 1394 (FireWire) installation of the EPSON Stylus PRO 10000 Series / Stylus PRO 5500.
Date: 6/26/01 PSB No.: PSB 2001.06.004 Reference: N/A Originator: TC/RR Authorization: Affected Product(s): SC3000, SP5000, SP5500, SP7000, SP7500, SP9000, SP9500, SP10000 DYE, and SP10000 ARC Subject: Current Driver Location for C823722 EPSON IEEE 1394 (FireWire) Type B Interface Card for Windows 2000/Me/Macintosh Operating Systems
This bulletin provides information on where to find the most current driver for the EPSON C823722 - IEEE 1394 (FireWire) Type B Interface Card for the following EPSON Professional Graphics Inkjet Printers with appropriate Operating Systems: SC3000, SP5000, SP5500, SP7000, SP7500, SP9000, SP9500, SP10000DYE, and SP10000ARC. 1. 2. Windows Requirements: The EPSON C823722 - IEEE 1394 (FireWire) Type B Interface Card only supports factory preinstalled full versions of Windows 2000 and Windows Me Operating Systems Macintosh Requirements: The IEEE 1394 (FireWire) drivers for the Apple Macintosh Operating System (OS 8.6 with FireWire Update 2.1 or later required) are all ready built into the EPSON printer driver, and require no other driver files.
The driver CD that comes in the box with the EPSON C823722 - IEEE 1394 (FireWire) Type B Interface Card may contain older drivers than what is available on the CD that came with your EPSON Printer or from EPSON Internet Support Web Site. Prior to installing your printer, please refer to the IEEE 1394 Reference Table below for the location of the latest drivers for your specific EPSON printer and operating system. If the driver your need is listed as Update on the Web the most current driver can be found on the EPSON Internet Support Web Site at: http://support.epson.com/filelibrary.html IEEE 1394 Reference Table:

Printer Models:

EPSON Stylus COLOR 3000 EPSON Stylus PRO 5000 EPSON Stylus PRO 5500 EPSON Stylus PRO 7000
Windows 2000 Update on the Web Update on the Web Driver that came with printer Update on the Web
Windows Me Update on the Web Update on the Web Driver that came with printer Driver on CD-ROM that came with C823722 card Driver on CD-ROM that came with C823722 card Driver on CD-ROM that came with C823722 card Driver on CD-ROM that came with C823722 card Driver that came with printer Driver that came with printer

EPSON Stylus PRO 7500

Update on the Web

EPSON Stylus PRO 9000

EPSON Stylus PRO 9500
EPSON Stylus PRO 10000 EPSON Stylus PRO 10000CF