5 Open the Desktop Printer Utility: Mac OS 8.6 to Mac OS 9.0.x: On the hard drive, double-click the Desktop Printer Utility icon in the Apple Extras: Apple LaserWriter Software folder. Mac OS 9.1.x to Mac OS 9.2.2: On the hard drive, double-click the Desktop Printer Utility icon in the Applications (Mac OS 9): Utilities folder. On the pop-up menu, select LaserWriter8, select Printer (AppleTalk) from the list, and then click OK. In the PostScript Printer Description (PPD) File section of the window that appears, click Auto Setup. Make sure HP Business Inkjet 3000 is selected, and click Select. Click Create. The printer icon appears on the desktop.
10 Open the Print Center (located in the Applications\Utilities folder), and then click Add Printer. 11 If you are using an AppleTalk network, on the pop-up menu, select AppleTalk. -OrIf you are using an LPR network, on the pop-up menu, select LPR Printer using IP, and then type the IP address for the printer. 12 If necessary, select the Zone. 13 Select HP Business Inkjet 3000 from the list, and then click Add. A blue dot appears beside the printer name, indicating that this printer is now the default printer.
Step 7: Enable optional accessories in the printer driver
If you have installed an auto-duplex unit, Tray 3, or the multipurpose tray (which in installed in the Tray 1 location), you must enable these optional accessories in the printer driver. If you are using operating systems other than Windows or Macintosh, you might need to enable optional accessories from the LCD control panel Printing menu. For more information, see Printing menu.
To enable optional accessories in Windows
1 Click Start, point to Settings, and then click Printers (Windows 98, Windows Millennium Edition, Windows NT 4.0, and Windows 2000). -OrClick Start, and then click Printers and Faxes (Windows XP). 2 Right-click the icon for the desired printer driver, and then click Properties. PCL 6: On the Configure tab, select the check boxes for your optional accessories, and then click OK. PCL 5c/PS: On the Device Options tab, click the optional accessories you want to enable, choose Installed from the drop-down menu, and then click OK. Note For information on selecting and loading media for printing, see Selecting and loading print media. 2-17

Configure Device menu

Items in this menu affect printer behavior. Configure the printer according to your printing needs. The Configure Device menu contains several submenus: Printing, Print Quality, System Setup, I/O, and Resets.

Printing menu

The items in this menu are used when printing from MS-DOS, UNIX, and Linux. If your computer is running Windows or the Mac OS, configure these settings using the printer driver. Message Value or Submenu Description
This item sets the number of copies to print. Default = 1 This item allows you to set the default media size. Default = LETTER

COPIES

1 - 32000
DEFAULT PAPER LETTER SIZE LEGAL EXECUTIVE A4 A6 B5(ISO) B5(JIS) ENVELOPE #10 ENVELOPE MONARCH ENVELOPE C5 ENVELOPE DL CUSTOM ANY CUSTOM DEFAULT UNIT OF MEASURE CUSTOM PAPER X DIMENSION SIZE Y DIMENSION
This item allows you to set the unit of measurement and dimensions for jobs that have no dimensions. The default paper size (see above) must be set to CUSTOM to use this item. The values can be set independently and apply to any jobs that are sent without dimensions. Default = INCHES
This item allows you to set a DEFAULT PAPER ANY default media type. TYPE PLAIN Default = PLAIN PHOTO GLOSS PHOTO QUALITY GLO PHOTO QUALITY MATT EVERYDAY SEMI GLO EVERYDAY MATTE PREMIUM INKJET PREMIUM IJ HEAVY BROCHURE GLOS BROCHURE MATTE PM PHOTO GLOS PM+PHOTO GLOSS PM+PHOTO MATTE COLORFAST PHOTO PREMIUM TRNSPRNCY PREMIUM+TRNSPRNCY

DUPLEX

OFF ON
This item appears only when an auto-duplex unit is installed. Set the value to ON to print on both sides (duplex) or OFF to print on one side (simplex) of a sheet of paper. For more information, see Printing on both sides of the page. Default = OFF This item appears only when an auto-duplex unit is installed and the duplex option is on. Choose the binding edge when duplexing (printing on both sides of paper). For more information, see Printing on both sides of the page. Default = LONG EDGE This item sets the printer to print an A4 job on letter-size paper when no A4 paper is loaded, or to print a letter-size job on A4 paper when no letter-size paper is loaded. Default = NO

(pause/resume button) to return to the
Media and paper-handling specifications

Supported media types

The following table lists the types of media that are compatible with the printer and shows which media can be used with the printers paper trays and accessories. CAUTION Some media, such as transparencies and photo paper, can be used with only the printer trays. Using this media in the auto-duplex unit can cause jams and might damage the printer. For information about ordering HP media, see Ordering supplies and accessories. Media Tray 1 Tray 2 Tray 3 Autoduplex unit
Everyday paper HP Multipurpose Paper HP Printing Paper HP Office Paper HP Office Recycled Paper Business communication paper HP Premium Inkjet Paper (not supported by the auto-duplex unit) HP Professional Brochure and Flyer Paper HP Premium Inkjet Heavyweight Paper

Tray 1

Tray 2

Tray 3

Autoduplex unit
Presentation paper HP Premium Inkjet Transparency Film HP Premium Plus Inkjet Transparency Film Photo paper HP Premium Plus Photo Paper HP Premium Photo Paper HP Photo Paper HP Colorfast Photo Paper HP Everyday Photo Paper* HP Photo Quality Inkjet Paper*
Everyday Photo Paper is available in some countries/regions as HP Photo Quality Paper. HP Everyday Photo Paper and HP Photo Quality Inkjet Paper are supported by the auto-duplex unit.

Supported media sizes

The following table lists the sizes of media that are compatible with the printer and shows which sizes can be used with the printers paper trays and accessories. CAUTION Some media, such as envelopes and cards, can be used with only Tray 1. Using this media in Tray 2, Tray 3, or the auto-duplex unit can cause jams and might damage the printer and auto-duplex unit.

Standard media sizes

Media Tray 1 Tray 2 Tray 3 Autoduplex unit
Standard paper sizes U.S. Letter (216 by 279 mm; 8.5 by 11 inches) U.S. Legal (216 by 356 mm; 8.5 by 14 inches) U.S. Executive (184 by 267 mm; 7.25 by 10.5 inches) A4 (210 by 297 mm; 8.3 by 11.7 inches) JIS Executive (216 by 330 mm; 8.5 by 13 inches) JIS B5 (182 by 257 mm; 7.2 by 10.1 inches) ISO B5* (176 by 250 mm; 6.9 by 9.9 inches) *ISO B5 is not supported by Tray 3. Envelopes COM10 Envelope (105 by 241 mm; 4.1 by 9.5 inches) DL Envelope (110 by 220 mm; 4.3 by 8.6 inches) C5 Envelope (162 by 229 mm; 6.4 by 9 inches) Monarch Envelope (98 by 191 mm; 3.9 by 7.5 inches)
Cards Index cards 102 by 152 mm; 4 by 6 inches 127 by 203 mm; 5 by 8 inches U.S. Postcard (89 by 140 mm; 3.5 by 5.5 inches) A6 card (105 by 148 mm; 4.1 by 5.8 inches) Custom-size media Tray 1 (176 by 250 mm up to 216 by 356 mm; 6.9 by 9.8 inches up to 8.5 by 14 inches) Tray 2 and the auto-duplex unit (176 by 250 mm up to 216 by 356 mm; 6.9 by 9.8 inches up to 8.5 by 14 inches) Tray 3 (182 by 257 mm up to 216 by 356 mm; 7.2 by 9.8 inches up to 8.5 by 14 inches)

Other links

The following e-services are available from each embedded Web server page. You must have an Internet connection to use these e-services. Note If you use a dial-up connection and did not connect when you first opened the embedded Web server, you must connect before you can visit these websites. Connecting might require you to close the embedded Web server and reopen it. hp instant support hp instant support is a Web-based tool that provides you with product-specific services, troubleshooting tips, and information about your printer's ink and media usage. With this information, you can diagnose and solve printer problems, and manage your printing activities and printer supplies more effectively. To use this tool, detailed information, such as serial number, error conditions, and status, is sent to HP. For more information about hp instant support, see hp instant support. myPrintMileage myPrintMileage is a Web-based tool included with your printer that helps you manage your printing activities and printer supplies more effectively. When you enable myPrintMileage, information about your printer, such as the serial number and error conditions, is sent to HP. Order Supplies This page shows the remaining life of the different ink supplies and the links to the HP website for ordering supplies, such as ink cartridges and print media.

hp instant support

hp instant support is a Web-based tool that provides you product-specific services, troubleshooting tips, and information about your printer's ink and media usage. With this information, you can diagnose and solve printer problems, and manage your printing activities and printer supplies more effectively. hp instant support provides the following information about your printer: Notification of printer driver and firmware updates When a firmware or driver update for your printer is available on the HP website, a message appears on the hp instant support homepage. Click the link within the message to go directly to the printer drivers downloads section of the HP website. Resolutions for specific printer errors hp instant support provides immediate access to information that can help you resolve error messages specific to your printer. To see a description of the problem, as well as recommendations for solving or preventing the problem, click the link within the message. To see a list of past printer errors, click alerts on the left side of the hp instant support page. Managing ink and media usage (myPrintMileage) myPrintMileage helps you manage your printing activities and printer supplies. This tool tracks your printer usage information to help you plan the purchase of supplies. Obtaining support services HP offers a variety of support services that can help you maintain your printer. hp instant support creates a list of the support services available for your printer. To learn more about these services or to purchase a service, click the appropriate link. Easy access to troubleshooting tips To help you quickly resolve printer problems or prevent some problems from happening, hp instant support provides tips that are customized for your printer.

Step 7: Check the USB or parallel port on your computer (if applicable)
Make sure your printer is connected directly to the USB or parallel port. Do not share the port with other devices, such as a Zip drive. For information about connecting the printer to the USB or parallel port on your computer, see Install the printer software and connect the interface cable.
Step 8: Check the network setup (if applicable)
Make sure that your printer is properly set up in the network environment. Note If the printer is connected to a network, you can use the printers embedded Web server to check the network setup. For more information about using the embedded Web server, see Using the embedded Web server. For information about setting up and using the printer on a network, see Configuring network connectivity. Also, see the HP Jetdirect Print Server Administrators Guide on the Starter CD.
Printing a Configuration page

Item Description

Printer Information: Shows general printer information, such as firmware version number, model name, and memory installed. Event Log: Shows the number of entries in use, maximum number of entries, and the last three events on the LCD control panel, starting with the most recent. Installed Personalities and Options: Shows the printer languages (personalities) in use, and contents of the printers DIMM slots and EIO slots. Memory: Shows amount of RAM and Automatic Resource Saving information. Security: Shows whether the LCD control panel is locked and whether a password is enabled. Paper Trays and Options: Shows the printers installed trays and their media type and size settings.
To print a Configuration page
3 Press Press press (select button) on the LCD control panel. (down arrow button) to highlight INFORMATION, and then (select button).
Press (down arrow button) to highlight PRINT CONFIGURATION, and then press (select button) to print the Configuration page. If an HP Jetdirect print server is installed, two pages print. If the auto-duplex unit is installed and the auto-duplex option is set to ON in the LCD control panel, do not remove the page from the printer until both sides are finished printing.
Printing a Supplies Status page
Note The information on the Supplies Status page is useful for monitoring supplies and ordering new supplies.
1 Ordering Information: Shows the website address for ordering supplies, and where to locate phone numbers for ordering supplies from HP. Supplies Status Information: Shows the estimated remaining life (represented in graphical form as a gauge) for the supplies. This item shows ink cartridge serial numbers, the expiration date, maintenance information, and whether ink levels are low. It also shows printhead serial numbers and printhead health information.

For information about configuring printer settings in Windows, see Using the printer driver. For information about changing page setup and print settings in the Mac OS, see Changing printer settings in the Mac OS. The wrong printer driver is selected Make sure your printer is selected as the current or default printer. For information about setting the default printer, see the online Help for your computers operating system.
Meaningless characters are printed
A cable connection is poor A common cause for nonsense characters is a poor cable connection between the printer and computer. Make sure the cable connection at both ends is good and that the cable is securely fastened. The system needs to be restarted Turn off the computer. Press and hold (power button) to turn off the printer for a few seconds. Turn them both back on, and then try printing again. The wrong printer driver is selected Make sure your printer is selected as the current or default printer. For information about setting the default printer, see the online Help for your computers operating system. The document file is damaged Occasionally, a document file can become damaged. If you can print other documents from the same software application, try to print using a backup copy of your document, if available.
Printout is slanted or skewed
If media is twisting as it feeds or margins appear crooked, the media guides might not be pressed snugly but gently against the stack. Both the media length and width guides must be gently pressed against the stack.

Ink is smearing

The printout did not have time to dry When printing documents that use a lot of ink, you must allow the document more time to dry before handling it. This is especially true for transparencies. The printer drivers Normal print mode is to designed to optimize both drying time and speed. This mode allows the print output to dry completely in most situations. However, when printing in very humid environments, use the Best mode to allow a longer drying time. The media type is causing the smearing Some types of media do not accept ink well, which causes the ink to dry more slowly and results in smearing. See Media and paper-handling specifications for more information about media. An incorrect media type is selected The correct media must be selected in the printer driver. Make sure the media selected in the printer driver matches the media loaded in the tray. The media has been exposed to a humid environment If media has been exposed to a humid environment, it might be difficult to achieve the correct drying time, especially when printing with heavy color saturation. Print on a fresh ream of media that has been stored in a cool, dry place. Too much ink on the page is causing wrinkling Color documents with rich, blended colors can use excess ink, which wrinkles the page during printing and causes smearing. Try using the Normal or Fast print quality setting to reduce ink, or use HP media designed for printing vivid color documents.

To clear jams in Tray 2 or optional Tray 3
1 Pull out the tray indicated on the LCD control panel (where X = 2 or 3), and place it on a flat surface. If clearing a jam in optional Tray 3, grasp the handle below Tray 3 and pull it out until you feel some resistance. Use your other hand to grasp the side of the tray and lift up slightly. Remove Tray 3 from the printer and place it on a sturdy, level surface that completely supports the tray. Optional Tray 3 is heavy. If clearing a jam in Tray 3, use two hands when removing and inserting the tray. 2 Remove any wrinkled or curled media from the tray. Make sure the media width and length guides fit snugly but gently against the edges of the media stack. The printer contains metal parts that might be hot. Avoid touching the metal parts inside the printer.
Look inside the printer. Grasp any jammed media with both hands and pull it gently towards you.
After you have cleared the jam, reinsert the tray into the printer. Use two hands to support the tray while reinserting it. Press (help button) to clear the message in the LCD control panel, and then press (select button) to continue printing.
To clear jams inside the simplex unit or optional auto-duplex unit
Remove all media from the output bin. Pull out the output bin and set it aside. Pull out Tray 2 and place it on a flat surface. Remove any wrinkled or curled media from the tray. Remove the simplex unit or optional auto-duplex unit. To remove the simplex unit or optional auto-duplex unit, grasp the handle below the unit and pull it out of the printer. Set the unit aside. The printer contains metal parts that might be hot. Avoid touching the metal parts inside the printer.
Slide the simplex unit or optional auto-duplex unit firmly back into the printer until it snaps into place. Replace the output bin and push it into the printer until both sides snap into place. Reinsert Tray 2 into the printer. Press (help button) to clear the message in the LCD control panel, and then press (select button) to continue printing.
To clear jams inside the top cover
1 Open the top cover to locate the jam. When you lift the top cover, the carriage should return to its position on the left side of the printer. If the carriage does not return to this position, move the carriage to the right side. Free any wrinkled media and pull the sheet slowly toward you through the top of the printer.

CAUTION 3 4

To prevent damage to printer parts, use care when removing jammed media. After you clear the jam, close the top cover. Press (help button) to clear the message in the LCD control panel, and then press (select button) to continue printing.

Aligning the printheads

The printheads are automatically aligned upon installation. Misaligned printheads produce ragged edges or stray dots on printouts. If your printheads are misaligned, you can align them through the LCD control panel.

To align the printheads

Press (select button) on the LCD control panel. Press (down arrow button) to highlight CONFIGURE DEVICE, and then press (select button). Press (down arrow button) to highlight PRINT QUALITY, and then press (select button). Press (down arrow button) to highlight ALIGN PRINTHEADS, and then press (select button).
When the process is complete, the printer prints a page with alignment patterns. Discard or recycle this page.
Replacing ink cartridges and printheads

Replacing ink cartridges

Replace ink cartridges when the following messages appear in the LCD control panel:
REPLACE [COLOR] CARTRIDGE INCORRECT [COLOR] CARTRIDGE REINSTALL [COLOR] CARTRIDGE NON HP CARTRIDGE DETECTED
For installation information, see Install the ink cartridges, or the instructions included with the ink cartridges. Note When replacing ink cartridges, install the new ink cartridges right away. Ink cartridges should not be removed from the printer for long periods of time.

Replacing printheads

Replace printheads when the following messages appear on the LCD control panel:
REINSTALL [COLOR] PRINTHEAD INCORRECT [COLOR] PRINTHEAD

To replace printheads

Lift the ink cartridge cover and printhead cover. To open the latch, lift it from the rear (item 1 in the graphic) and then pull it forward and down to release the hook from the metal catch (item 2 in the graphic). Do not attempt to force open the printhead latch. The printhead carriage will move to the left when the printer is turned on, enabling you to open the latch.
Lift and push the latch toward the back of the printer (item 3 in the graphic). To remove a printhead, place your index finger in the loop of printheads handle, and gently pull up until the printhead releases from the carriage assembly. Discard the used printhead. Remove the new printhead from its package. Remove the protective tape from the printhead. Remove the plastic cap from the printhead by pulling down as indicated by the arrow on the cap.
10 Insert the new printhead into its color-coded slot. 11 Press firmly on the printhead to ensure proper contact after installation. 12 Pull the latch all the way forward and down, and engage the catch with the hook (item 2 in the graphic). Push the latch towards the back of the printer. You might have to apply some pressure to close the latch. 13 Close the printhead cover and the ink cartridge cover. 14 Wait while the printer aligns the printheads. This can take a few minutes. When the process is complete, an alignment page prints. If no alignment page prints, check to make sure there is media in the trays.

Contacting customer support
If your printer is not operating properly and the troubleshooting suggestions in this guide do not solve the problem, try using one of the following support services to obtain assistance.

HP help on the Web

HP provides several resources on the Web to provide help with your printer. Visit http://www.hp.com/go/support to find information for your printer model. When you enter the section that covers your printer model, you will be able to view information about setting up and using your printer, downloading printer drivers, solving a problem, ordering supplies and accessories, and the printer warranty.
You can access hp instant support from the Toolbox (if the computer is running Windows and the printer is connected to a network) or from the embedded Web server. To access hp instant support using the Toolbox, click the Information tab in the Toolbox, and then click hp instant support. To access hp instant support using the embedded Web server, open a Web browser and type the IP address for the printer in the address box. Then, in the Other Links section of any embedded Web server page, click hp instant support. hp instant support web pages are dynamically created. If you bookmark this site and connect to it using the bookmark, the pages will not display the current information. Instead, connect from the embedded Web server.
hp instant support connects you to a set of dynamic Web resources that tracks printer status and usage. It includes the following information: Printer usage pattern (ink and media usage) through a link to myPrintMileage Online troubleshooting tips

Telephone support

During the warranty period, you can obtain assistance at no charge from the HP Customer Care Center. This phone service is available for a fee after the printer warranty period. Customer support representatives can answer your questions regarding the setup, configuration, installation, and operation of your printer. They can also help troubleshoot and diagnose printer problems and give instructions for service and repair. Current telephone support numbers are listed on the product support information flyer, which is included in your printers packaging. By calling a telephone number listed on the flyer, you will be connected to a response team waiting to help you. Note If you require support after your warranty has expired, you can usually receive support for a fee through the same telephone number. The fee is charged on a per-incident basis.

b Software, media, parts, or supplies not provided or supported by HP; c Operation outside the products specifications;
d Unauthorized modification or misuse. 4 For HP printer products, the use of a non-HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the customer or any HP support contract with the customer. However, if printer failure or damage is attributable to the use of a non-HP or refilled ink cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure or damage. If HP receives, during the applicable warranty period, notice of a defect in any product which is covered by HPs warranty, HP shall either repair or replace the product, at HPs option. If HP is unable to repair or replace, as applicable, a defective product which is covered by HPs warranty, HP shall, within a reasonable time after being notified of the defect, refund the purchase price for the product. HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP. Any replacement product may be either new or like new, provided that it has functionality at least equal to that of the product being replaced. HP products may contain remanufactured parts, components, or materials equivalent to new in performance. HPs Limited Warranty Statement is valid in any country/region where the covered HP product is distributed by HP. Contracts for additional warranty services, such as on-site service, are available from any authorized HP service facility in countries/ regions where the product is distributed by HP or by an authorized importer.
Limitations of Warranty TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Limitations of Liability To the extent allowed by local law, the remedies provided in this Warranty Statement are the customers sole and exclusive remedies. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Local Law 1 This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country/region to country/region elsewhere in the world. To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty Statement may not apply to the customer. For example, some states in the United States, as well as some governments outside the United States (including provinces in Canada), may: a Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a customer (e.g. the United Kingdom);

Current HP Business Inkjet users
If you currently have an HP Business Inkjet printer driver installed on your computer system, this printing software can be safely installed. It can coexist with printer drivers for different printers. It will replace and update only previous versions of the printing software for this printer. The new printer driver will have property pages similar to your older printer driver, but it will reflect the features and capabilities of the current printer driver.
Specific printer features/issues
The printer driver provides default properties for most applications. You need to change these properties only if you are installing a new printer option, such as Tray 3, or more memory; or if you are changing a specific feature. Printer option
Tray 1 Tray 2 Tray 3 Auto-duplex unit Memory configuration Optional hard disk

Windows 98/Me

Windows NT
To complete the request for property changes, click either Apply or OK. Apply activates the changes without closing the Properties dialog box. OK activates the changes and closes the Properties dialog box. The following table shows which features are available for each Windows operating system. Printer feature
Paper Type Print Quality Print in Grayscale Handout (N-up printing) Watermark Job Storage
Paper Type (Windows 98) or Media Type (Windows NT 4.0)
Location in printer driver
Paper tab, More Options. Advanced tab, Printer Features
Options: HP Plain Paper; HP Premium Inkjet Paper; HP Premium Inkjet Heavyweight Paper; HP Photo Quality Paper, Semi Gloss; HP Photo Quality Paper, Matte; HP Everyday Photo Paper, Semi Gloss; HP Everyday Photo Paper, Matte; HP Premium Transparency; HP Premium Plus Transparency; HP Photo Paper, Glossy; HP Premium Photo Paper, Glossy; HP Premium Plus Photo Paper, Glossy; HP Premium Plus Photo Paper, Matte; HP Colorfast Photo Paper, Glossy; HP Brochure & Flyer, Gloss; HP Brochure & Flyer, Matte. The Paper Type feature allows you to specify the type of paper on which you will be printing, such as plain paper or transparencies. Do not click HP Premium Transparencies when printing on regular paper. Note HP does not recommend using stiff media, such as card stock.

Print Quality

Options: Best, Normal, Fast. Best prints the best quality possible. Normal is the recommended mode for everyday printing. Fast uses less ink, but the quality is not as high as normal.

Print Color as Gray

Device Options tab, Printer Features Advanced tab, Printer Features

Office Paper, HP 9-4 on/off button 4-1 online help customer support 10-1 drivers 1-2 hp instant support 7-9 Toolbox 7-2, 7-4 operating environment, specifications 10-10 operating systems supported 10-5 system requirements 10-9 optional accessories auto-duplex unit 3-3 enabling (Windows) 2-17 hard disk 3-8 HP Jetdirect print server 3-4 multipurpose tray 3-1 Tray 3 3-2 ordering supplies 7-9 orientation 6-22 output bin capacity 6-5 locating 2-1 troubleshooting 8-23 overhead transparencies HP, ordering 9-6 loading 6-9 printing 6-18 tray capacity 6-4 trays supported 6-2
page orientation 6-22 pages per minute 10-5 pages per month 10-9 paper cards 6-17 custom size 6-20 feed problems 8-20 handling specifications 6-1 HP 9-4 incorrect type or size 8-23 jams 8-25 loading 6-8, 6-9 margins, minimum 6-7 sizes supported 6-3 special 6-16 status information 7-5 types supported 6-1 Paper Handling menu 4-5 paper level indicators, locating 2-1 paper trays duplexing from 6-21 envelopes, printing 6-17 ENWW
incorrect media type or size 8-23 jams 8-25 loading 6-8, 6-9 locating 2-1 media supported 6-1 selecting 6-7 transparencies, printing 6-18 troubleshooting 8-21 parallel cables connecting 2-7 part numbers 9-2 parallel ports locating 2-3 specifications 10-4 troubleshooting 8-3, 8-6 part numbers accessories 9-1 HP media 9-4 ink cartridges 9-4 printheads 9-4 pause/resume button 4-1 PCL 5c driver, printing from 6-13 PCL 6 driver, printing from 6-14 PDEs, Mac OS X 2-10 PDF files 1-1 personalities included 10-5 photo paper HP, ordering 9-7, 9-8 trays supported 6-2 Photo Paper, HP 9-8 photo paper, HP 9-8 Photo Quality Inkjet Paper, HP trays supported 6-2 Photo Quality Paper, HP 9-8 PhotoREt III 10-5 platforms supported 10-5 system requirements 10-9 portrait orientation 6-22 ports connecting to 2-7 included 10-4 locating 2-3 troubleshooting 8-3, 8-6 postcards printing 6-17 trays supported 6-4 PostScript driver, installation A-1 driver, printing from 6-15 printer features A-3 printing options A-3 PostScript Printer Description files (PPDs), Mac OS 2-10
power button 4-1 cord, connecting 2-5 specifications 10-10 troubleshooting 8-6, 8-8 power input locating 2-3 PPDs, Mac OS 2-10 Preferences, Toolbox 7-2 Premium Inkjet paper, HP 9-5 Premium papers, HP trays supported 6-1 Premium Photo Paper, HP 9-7 trays supported 6-2 Premium Plus Photo Paper, HP 9-7 trays supported 6-2 Print Quality menu 4-12 print servers, Jetdirect Administrators Guide 1-2, 3-7 configuring 4-18 EIO slot, locating 2-3 included 10-4 resetting 4-19 setting up 3-4 printer configurations 1-3 printer drivers copying to floppy disks 2-8 enabling optional accessories (Windows) 2-17 features 2-8 identifying A-2 installing multiple A-3 online help 1-2 printing from 6-13 settings, changing 6-11 warranty 10-11 Windows, installing 2-7, A-2 printer languages included 10-5 printer models 1-3 printer settings jam recovery 8-30 Printer Status tab, Toolbox 7-1 printhead latch catch, locating 2-2 hook, locating 2-2 printhead latch, locating 2-2 printheads aligning 8-34 cleaning 8-31 cover, locating 2-2 installing 2-6 locating 2-1, 2-2 part numbers 9-4 replacing 8-35 specifications 10-4

status information embedded Web server 7-4 Toolbox 1-2, 7-1 stopping print jobs 4-1 Sun Solaris settings, changing 4-9 software, downloading 2-9 versions supported 10-6 supplies device status information 7-4 levels 7-9 ordering 7-9 ordering online 9-1 part numbers 9-4 Supplies Status Page printing 8-5 support, customer hp instant support 1-2, 7-9 telephone 10-2 websites 10-1 system requirements 10-9 System Setup menu 4-13
TCP/IP settings 4-18 temperature specifications 10-10 text, troubleshooting cut-off 8-11 fonts 8-13 garbage characters 8-15 ink problems 8-17 jagged 8-13 Token Ring cards HP Jetdirect print servers, ordering 9-3 Toolbox 1-2, 7-1 printer configuration 7-6 top cover locating 2-1 transparencies HP, ordering 9-6 loading 6-9 printing 6-18 tray capacity 6-4 trays supported 6-2 Tray 1 capacity 6-4 duplexing from 6-21 envelopes, printing 6-17 incorrect media type or size 8-23 jams 8-25 loading media 6-6, 6-8 locating 2-3 media supported 6-1, 6-4 special media, loading 6-16 transparencies, printing 6-18 troubleshooting 8-22
Tray 2 capacity 6-4 duplexing from 6-21 incorrect media type or size 8-23 jams 8-25 loading media 6-6, 6-9 locating 2-1 media supported 6-1, 6-4 transparencies, printing 6-18 troubleshooting 8-21 Tray 3 base, locating 2-1 capacity 6-5 duplexing from 6-21 incorrect media size or type 8-23 jams 8-25 loading media 6-6, 6-9 locating 2-1 media supported 6-1, 6-5 part number 9-1 transparencies, printing 6-18 troubleshooting 8-21 Tray1 multiple sheet 3-1 trays duplexing from 6-21 envelopes, printing 6-17 jams 8-25 loading paper 6-8, 6-9 media mismatches 8-23 media supported 6-1 selecting 6-7 status information 7-5 transparencies, printing 6-18 troubleshooting 8-21 troubleshooting alignment 8-11 basic steps 8-1 black and white pages 8-18 blank pages 8-11 bleeding colors 8-19 color pages 8-19 color problems 8-18 Configuration page, printing 8-4 customer support 10-1 cut-off pages 8-12 dpi and media mismatch 8-24 feed problems 8-20 formatting 8-14 garbage characters 8-15 incorrect colors 8-19 incorrect media type or size 8-23 incorrect resolution (dpi) 8-24 ink cartridges 8-20 ink smear 8-16 jagged text 8-13
jams 8-25 media mismatches 8-23 misaligned colors 8-20 multipurpose tray 8-22 networks 8-3 output bin 8-23 power 8-6, 8-8 printing 8-6, 8-8 skew 8-15 speed 8-10 Supplies Status Page, printing 8-5 Tray 1 8-22 trays 8-21 wrong fonts printed 8-13 TrueType fonts 8-13 two-sided printing auto-duplex unit, locating 2-1 enabling auto-duplex unit (Windows) 2-17 layout options 6-22 media supported 6-1 ordering auto-duplex unit 9-1

hp business inkjet 3000

environmental profile

published 11/03

Hewlett-Packard Company Business Printing Division 438-B Alexandra Road #03-08 Alexandra Technopark Singapore , 119968 product description
Model: HP Business Inkjet 3000 (C8116A)
Weight: 27.6 kg Height: 35.5 cm Width: 59.2 cm Depth: 64.0 cm (Measurements provided are for a non-packaged product) This product conforms to the following voluntary environmental program criteria: ENERGY STAR GreenGuard
environmental certifications other features
HP has designed this product with the following additional features to help the user conserve resources: Automatic Two-Sided Printing (Duplexer Accessory)saves paper N-Up Printingsaves paper Draft Quality Printing Optionsaves toner/ink and paper 1 years Optional 3 years via Support Pack
warranty, service & options
Standard Warranty: Extended Warranty:
Spare Parts Available: 3 years after end of production Service Available: 3 years after end of production The product can be upgraded, or its useful life extended as follows: Expandable Memory Optional Network Connectivity
Optional Accessories (Duplexer, 500-Sheet Feeder, Multipurpose feeder)

operational data

Operational Mode: i.e., 21 pages-per-minute in Fast Draft mode Energy Consumption: Operation: Sleep: for this product) Idle/Ready/Standby: Off: Acoustical Noise: Operation: Idle/Ready/Sleep: 700 W 22 W (Per U.S. EPA ENERGY STAR Test Guidelines, if applicable 25 W 0.9W 6.3 bels 5.6 bels
(declared sound power (LwAd) per ISO 7779/ISO 9296)
product safety information product restricted materials
For chemical information about related HP printer supplies, please refer to Material Safety Data Sheets for these products at: http://www.hp.com/go/msds The information in this section refers to materials restricted by regulation or law and applies to parts, components and products sold by HP. This product does not contain: Asbestos Cadmium as a stabilizer, coloring agent or surface coating treatment. Lead carbonates or sulfates are not contained in any paint applied. Mercury (except lamps containing less than 10 mg) Chlorofluorocarbons (CFCs), halons, HCFCs, HBFCs, 1,1,1 trichloroethane, carbon tetrachloride or methyl bromide. Chlorinated or brominated dioxins or furans are not present at a concentration that is currently prohibited by law. Polychlorinated biphenyls (PCB) or polychlorinated terphenyls (PCT).
For additional product material information about this product, see additional product materials below. For product material information for associated batteries and packaging, see batteries and packaging, below.
additional product materials batteries packaging
Plastic parts do not contain polybrominated biphenyls (PBBs) or polybrominated biphenyl ethers (PBBEs) (also known as polybrominated biphenyl oxides (PBBOs)). Halogenated flame-retardants are not used in the housing plastics.

Not applicable

Packaging materials do not contain lead, mercury, cadmium or hexavalent chromium as an intentionally added element. The sum concentration of incidental lead, mercury, cadmium and hexavalent chromium in the packaging for this product is less than 100mg/kg. No chlorofluorocarbons (CFCs), halons, HCFCs, HBFCs, 1,1,1 trichloroethane, carbon tetrachloride or methyl bromide are used in plastic foam packaging materials. Plastic packaging materials are marked according to ISO 11469 and DIN 6120 standards.
External: Corrugated Paper1 Weight: 4.90 kg Internal: Polystyrene-Foam Weight: 1.05 kg Polypropylene-Holder Weight: 0.12 kg Polyethylene-Bag(s) Weight: 0.05 kg
HP designs packaging to be recyclable where practical. The recyclability of the packaging depends on the availability of municipal recycling programs for the packaging
used. To ensure compliance with local packaging take-back requirements, in the following European countries, HP is a member of a packaging recovery scheme. Some countries are operating a Green Dot system as indicated.

Countries with Green Dot systems Austria (ARA) Belgium (Fostplus: consumer products) (Val-I-Pac: professional products) France (Eco-Emballages) Germany (DSD) Ireland (Repak) Portugal (Punto Verde SA) Spain (Ecoembes) Sweden (Repa Registret)
Countries with no Green Dot system Finland (PYR Ltd) Italy (Conai) Norway (Materialretur) Switzerland (SWICO) UK (Valpak) Some larger HP offices also accept HP product packaging* from customers in countries or areas without local packaging recovery schemes. Contact your local HP sales office for more information.
*This does not include packaging that is contaminated or contains dangerous substances, which should be disposed of in accordance with local regulations.
End-of-life management/ recyclability
Hewlett-Packard offers end-of-life HP product return programs in certain geographic areas. To determine if a program is available for this HP product in your area, please refer to our recycling Web site at http://www.hp.com/go/recycle or contact your nearest HP sales office. Products returned to HP will be recycled, recovered or disposed of in a responsible manner This HP product is designed to enhance end-of-life disposal options by: Marking plastic parts weighing more than 25g according to ISO 11469 international standards Eliminating glues and adhesives from product construction where technically feasible Using common fasteners Including snap-in features
This HP product contains the following materials that may require special handling at endof-life: Lead in solder For recycling information, you can contact www.hp.com/go/recycle or contact your local authorities or the Electronics Industries Alliance: www.eiae.org.

company information

Environmental Policy Hewlett-Packard Company established an environmental policy in 1992 with the goals of providing products and services that are environmentally sound throughout their lifecycles and conducting its operations worldwide in an environmentally responsible manner. HP has strengthened that commitment with the intent to be the recognized
leader in inventing environmentally sustainable solutions for the common good. ISO 14001 In June 2000 HP achieved ISO 14001 certificationthe international standard for environmental management systemsof its worldwide manufacturing operations. Issued by the independent registration firm, Bureau Veritas Quality International (BVQI), this global certification is your assurance that HPs policies, procedures and organization for managing the environmental aspects of our operations meet the voluntary requirements of ISO 14001. Ozone-Depleting Substances Hewlett-Packard has eliminated all manufacturing process uses of chlorofluorocarbons (CFCs), HBFCs, halons, 1,1,1 trichloroethane (TCA), carbon tetrachloride and methyl bromide, and we require suppliers to avoid using these chemicals in their manufacturing processes.

for more information

The following information is available online at http://www.hp.com/go/environment More about HPs commitment to the environment Material Safety Data Sheets (MSDS) for HP printer supplies Environmental profiles for many related HP products End-of-life return and recycling programs for selected HP products, depending upon geographic location
The information presented in this document is based largely on the recommendations made by the ECMA Standardizing Information and Communication Systems Technical Committee 38, Technical Report 70, and is believed accurate and reliable for operating the Business Inkjet 3000 series products. Data are the most current available to Hewlett-Packard at the time of preparation and is issued as a matter of information only. No warranty as to accuracy or completeness is expressed or implied. The information in this document is subject to change without notice. ENERGY STAR is a U.S. registered service mark of the U.S. Environmental Protection Agency. As an ENERGY STAR Partner, Hewlett-Packard Company has determined that this product meets the ENERGY STAR guidelines for energy efficiency. GREENGUARDTM is a U.S. registered trademark of Air Quality Sciences, Inc. Copyright Hewlett-Packard Company, 2001. All Rights Reserved. Reproduction, adaptation, or translation without prior written permission is prohibited except as allowed under copyright laws.