hp color LaserJet 2500 series
copyright 2003 Hewlett-Packard Company printed in USA

www.hp.com

*C9706-90960* *C9706-90960*

C9706-90960

Spine thickness =.3125 inches
HP Color LaserJet 2500 series printer

User guide

Copyright and License Copyright Hewlett-Packard Company 2003 All Rights Reserved. Except as allowed by copyright laws or herein, reproduction, adaptation, or translation without prior written permission is prohibited. A user of the Hewlett-Packard printer associated with this user guide is granted a license to: a) print hard copies of this user guide for PERSONAL, INTERNAL or COMPANY use subject to the restriction not to sell, re-sell or otherwise distribute the hard copies; and b) place an electronic copy of this user guide on a network server, provided access to the electronic copy is limited to PERSONAL, INTERNAL users of the Hewlett-Packard printer associated with this user guide. The information contained in this document is subject to change without notice. Part number C9706-90960 Edition 1, 1/2003
Trademark Credits Adobe Photoshop is a trademark of Adobe Systems Incorporated. CorelDRAW is a trademark of Corel. ENERGY STAR and the Energy Star logo are U.S. registered marks of the United States Environmental Protection Agency. Microsoft, Windows, MS-DOS, and Windows NT are U.S. registered trademarks of Microsoft Corporation. Netscape and Netscape Navigator are U.S. trademarks of Netscape Communications Corporation. TrueType is a U.S. trademark of Apple Computer, Inc. UNIX is a registered trademark of The Open Group.
Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714 U.S.A.

HP Customer Care

Telephone support
HP provides free telephone support during the warranty period. When you call, you will be connected to a responsive team waiting to help you. For the telephone number for your country/region, see the flyer that shipped in the box with the product. Before calling HP have the following information ready: product name and serial number, date of , purchase, and description of the problem. You can also find support on the Internet at http://www.hp.com. In the Select your country or region field in the top, right corner, select your country/region and click. Click the Support block.

Online and other support

Online Services: for 24-hour access to information using a modem or Internet connection World Wide Web URL: Updated HP printer software, product and support information, and printer drivers in several languages can be obtained from: http://www.hp.com/go/clj2500. (Site is in English.) Printer drivers: Visit http://www.hp.com. In the Select your country or region field in the top, right corner, select your country/region and click. Click the Drivers block, and then enter color laserjet 2500 as the product name. The Web page for the drivers might be in English, but you can download the drivers themselves in several languages. Software utilities, drivers, and electronic information Visit: http://www.hp.com/go/support/clj2500. (Site is in English.) Call: See the flyer that shipped in the box with the product. HP direct ordering for accessories or supplies Visit: http://www.hp.com/go/ljsupplies Call: 1-800-538-8787 (U.S.) or 1-800-387-3154 (Canada). HP Support Assistant CD This support tool offers a comprehensive online information system designed to provide technical and product information on HP products. To subscribe to this quarterly service in the U.S. or Canada, call 1-800-457-1762. In Hong Kong SAR, Indonesia, Malaysia, or Singapore, call Mentor Media at (65) 740-4477. To locate HP-Authorized Dealers, call 1-800-243-9816 (U.S.) or 1-800-387-3867 (Canada). For service for your product, call the customer support number for your country/region. See the flyer that shipped in the box with the printer. HP Service Agreements Call: 1-800-835-4747 (U.S.) or 1-800-268-1221 (Canada). Extended Service: 1-800-446-0522

HP Service Information

Contents

HP Customer Care.3

1 Printer basics
Introduction.9 Printer configurations.10 Printer features.11 Printer parts.13 Interface ports.14 Control panel features.15 Software and supported operating systems.17 Software for Windows.18 Software for network installations only.19 Software for Macintosh.20 Software tips.21 Uninstalling the printing software.22 Uninstalling software for Windows.22 Uninstalling software for Macintosh.23 Accessories and ordering information.24

2 Printing tasks

Introduction.27 Choosing paper and other print media.28 Supported print media for tray 1.29 Supported print media for optional tray 2.29 Supported print media for optional tray 3.30 Purchasing paper and other print media.30 Loading trays.31 Loading tray 1.31 Loading optional tray 2.32 Loading optional tray 3.33 Printing a job.34 Gaining access to printer driver settings.37 Features in the printer driver.38 Choosing an output location.42 Printing on special print media.43 Printing on envelopes.43 Printing on labels.44 Printing on grayscale transparencies.45 Printing on custom-sized print media or cardstock.46 Printing on letterhead or preprinted forms.47 Printing on both sides (duplexing manually).48 Canceling a print job.49 Using color.50 HP ImageREt 2400.50 HP ColorSmart.51 Managing color options.51 Matching colors.53 Printing in four-colors (CMYK).53

Printer parts

Before using the printer, familiarize yourself with the parts of the printer.
Control panel Top output bin Top cover
Tray 1 Power switch Optional tray 2 (2500, 2500n, and 2500tn)
Control panel Rear output door Interface ports Power connector
Chapter 1 Printer basics 13

Interface ports

All 2500 series printers have two interface ports: an IEEE-1284B parallel port and a USB port. The 2500L and 2500 models also contain an EIO slot for installing an optional HP Jetdirect print server card. To order, see Accessories and ordering information on page 24, or contact your local HP dealer. The 2500n and 2500tn models include an HP JetDirect print server card (J6057A) that contains a 10/100 Base-T (RJ-45) port. Note You cannot connect the printer to one computer using the parallel cable and to another computer using the USB cable. If you connect both types of cables, the USB disables itself. However, you can connect one of the cables while the printer is connected to the network using an installed HP Jetdirect print server card.

USB port

Parallel port (IEEE-1284B)
10/100 Base-T (on the optional HP Jetdirect print server card)
Because an HP Jetdirect print server card is not included with all models, it will be referred to as the optional HP Jetdirect print server card in this documentation.

14 Printer basics

Control panel features
The printer contains the following lights and buttons on its control panel: Black print-cartridge light Cyan print-cartridge light Magenta print-cartridge light Yellow print-cartridge light ROTATE CAROUSEL button Imaging-drum light CANCEL JOB button Attention light (amber) Ready light (green) Go light and GO button (both green) Supplies Status lights and buttons Printer Status lights and buttons
The lights and buttons are arranged into two main groups: Supplies Status (top) and Printer Status (bottom). To interpret and troubleshoot control panel light messages, see Resolving control panel messages on page 71.
Understanding Supplies Status
The printer contains five lights and one button to indicate and control the status of the print cartridges and imaging drum. To interpret and troubleshoot control panel light messages, see Resolving control panel messages on page 71. Black, Cyan, Magenta, and Yellow Supplies Status lights These lights indicate when a print cartridge is low (light is on), empty or missing (light blinks), or the first time you install a non-HP print cartridge (light blinks and Attention light is on). These lights will not indicate low or empty status for non-HP print cartridges. Rotate Carousel button When the top cover is closed, pressing (ROTATE CAROUSEL) rotates the print-cartridge carousel to bring the next print cartridge into the top position. The light for the print cartridge that is approaching the top position blinks quickly two or three times. Imaging drum light This light indicates when the imaging drum is low (light is on) empty or missing (light blinks), or the first time you install a non-HP imaging drum (light blinks and Attention light is on). This light will not indicate low or empty status for non-HP imaging drums.

On the Start menu, point to Programs, point to HP Color LaserJet 2500, point to Tools, and click Uninstall. Click Next, select the HP printing system components that you want to uninstall, and click OK. Follow the directions on the screen. When the message The following file is a shared file but is not used by any other programs. Would you like to delete it? appears, click Yes to All. The system finishes removing files. If prompted to restart the computer, click OK.

22 Printer basics

Uninstalling software for Macintosh
To remove the printing software from your Macintosh, drag the HP LaserJet folder and PPDs to the Trash. For Mac OS 8.6 to 9.x: The PPDs are located here: Macintosh HD\System Folder\Extensions\Printer Descriptions. For Mac OS X: The PPDs are located here: Macintosh HD\Library\Printers\PPDs\Contents\Resources\<lang>.lproj. The phrase <lang> represents the language of the printer software you chose.
Chapter 1 Printer basics 23
Accessories and ordering information
The following list of accessories was current at the time of printing. Ordering information and availability of the accessories might change during the life of the printer. For the most current ordering information, visit:
North America: http://www.hp.com/go/ordersupplies-na Europe & Middle East: http://www.hp.com/go/ordersupplies-emea Asia Pacific countries/regions: http://www.hp.com/go/ordersupplies-ap Latin America: http://www.hp.com/go/ordersupplies-la Description or use
Life of 5,000 pages at 5% coverage Life of 4,000 pages at 5% coverage Life of 4,000 pages at 5% coverage Life of 4,000 pages at 5% coverage Imaging drum life is 20,000 pages if printing black only; 5,000 pages if printing in color. Approximate life is 6,000 to 8,000 pages.

Option

Supplies
Black print cartridge Cyan print cartridge Yellow print cartridge Magenta print cartridge Imaging drum

Part number

C9700A C9701A C9702A C9703A C9704A

Memory

Memory upgrades (DIMMs) The standard 64 MB of memory in the printer can be expanded to up to 256 MB using the two additional DIMM slots.

32 MB 64 MB 128 MB

C7845A C7846A C9121A Visit http://www.hp.com for DIMM availability and ordering.

Contact HP Customer Care to order parts.
Separation pad and pick-up rollers
Supplementary Documentation
HP LaserJet Printer Family Print Media Guide HP Color LaserJet 2500 series printer user guide A guide to using paper and other print media with HP LaserJet printers. A printed copy of this user guide.
q q q q q q q q q q q q q q q q q q

5963-7863

English Chinese, simplified Chinese, traditional Czech Danish Dutch Finnish French German Italian Korean Norwegian Portuguese, Brazilian Polish Russian Spanish, Castilian Swedish Turkish
C9706-90960 C9706-90977 C9706-90976 C9706-90973 C9706-90967 C9706-90966 C9706-90968 C9706-90961 C9706-90963 C9706-90962 C9706-90975 C9706-90969 C9706-90965 C9706-90972 C9706-90971 C9706-90964 C9706-90970 C9706-90974
HP Color LaserJet 2500 series printers CD-ROM
Visit http://www.hp.com/support/clj2500 to find the CD-ROM part number.
Chapter 1 Printer basics 25

26 Printer basics

Printing tasks
This section provides information about common printing tasks.

q q q q q q q q

Choosing paper and other print media on page 28 Loading trays on page 31 Printing a job on page 34 Choosing an output location on page 42 Printing on special print media on page 43 Printing on both sides (duplexing manually) on page 48 Canceling a print job on page 49 Using color on page 50
For information about managing the printer and its settings using the embedded Web server, the HP Color LaserJet 2500 Toolbox, and Printer Status and Alerts, see Managing the printer on page 55.
Chapter 2 Printing tasks 27
Choosing paper and other print media
The printer models come with input trays as specified below.
The 2500L comes with one input tray (tray 1). You can add one optional tray 2 (250-sheets) and one optional tray 3 (500-sheets). Optional tray 2 must be installed to install optional tray 3. The 2500 and 2500n models come with two input trays (tray 1 and tray 2) standard. You can add one optional tray 3 (500-sheets). The 2500tn comes with three input trays (tray 1, tray 2, and tray 3).
Because tray 2 and tray 3 are not included for all models, they will be referred to as optional tray 2 and optional tray 3 in this documentation. By default, the printer draws first from tray 1. If tray 1 is empty, the printer draws from optional tray 3 (if installed) and then optional tray 2, in that order.

Printing in grayscale

If you have a document that you created in color, it will automatically print in color. Or, you can set the printer to print a color document in grayscale (black and white) only.
Windows: Select the Print In Grayscale option on the Color tab of the printer driver. Mac OS: In the Print dialog box, select the HP ColorSmart or HP Color Quality pop-up menu and then select the Print Color as Gray option from the Color Treatment pop-up menu.

Changing color settings

When you are printing in color, the printer driver automatically sets the optimal color settings for you. However, you can manually make adjustments to how the printer prints in color for text, graphics, and photographs. See Using color on page 50 for more information.
Windows: On the Color tab of the printer driver, click Options. Mac OS: In the Print dialog box, select the HP ColorSmart or HP Color Quality pop-up menu and then select the Manual option.
Creating and using watermarks
The Watermark options allow you to specify that text be placed underneath (in the background of) an existing document. For example, you might want to have large gray letters reading draft or confidential placed diagonally across the first page or all pages of a document. You can change color, position, and wording of the watermark. Note If you are using Windows NT 4.0, 2000, or XP you must have Administrator privileges to create , watermarks. You do not need Administrator privileges to add existing watermarks to documents.
Windows: Gain access to the Watermark options from the Effects tab in your printer driver. Mac OS: Gain access to the Watermark options from the watermark/overlay pull-down menu in the Print dialog box. (Note that OS X might not support Watermarks.)
Chapter 2 Printing tasks 39
Printing multiple pages on one sheet of paper (N-up printing)
N-up printing is the ability to print multiple pages on one sheet of paper. The pages will appear decreased in size. You can specify up to nine pages per sheet, and they will be arranged on the sheet as shown below if you use the default arrangement. You can also choose whether a border appears around each page or not.
Windows: Gain access to Pages per Sheet on the Finishing tab in the printer driver. Mac OS: Gain access to Pages per sheet by choosing the Layout pop-up menu in the Print dialog box.

CAUTION Failure to follow the guidelines above can result in jams.
For more information, see Print media specifications on page 123.

To print on envelopes

Open tray 1 and slide out the extender fully. If tray 1 is already open, remove any paper or other print media from it. On the back of the printer, lower the rear output door to prevent the envelopes from curling. Slide the width guides in tray 1 outward until they are slightly wider than the envelopes. Place the stack of envelopes into the tray with the side to be printed up and the short edge in. The stamp end must enter the printer first.
Note If the envelope has a flap on a short edge, this edge must enter the printer first. 5 Slide the width guides inward until they lightly touch the stack without bending it. The stack should be centered between the guides and must be under the tabs on the guides. Choose the envelope you are using as the Size (Windows) or the Paper Source (Macintosh) from the Print dialog box or the printer driver.
Chapter 2 Printing tasks 43

Printing on labels

Follow the guidelines here for using labels. See Print media specifications on page 123 for more details. CAUTION To avoid damaging the printer, use only labels recommended for laser printers. To prevent serious jams, always use tray 1 to print labels and always use the straight-through paper path. Never print on the same sheet of labels more than once or print on a partial sheet of labels.
Avoid labels that are separating from the backing sheet or are wrinkled or damaged in any way. Place labels only in tray 1 with the side to be printed up and the top, short edge in first.
Choose Labels as the Type (Windows) or the Paper Source (Macintosh) from the Print dialog box or the printer driver. Remove label sheets as they print from the straight-through paper path to prevent them from sticking together. If a sheet of labels jams in the printer, see Clearing jams on page 66.

44 Printing tasks

Printing on grayscale transparencies
The printer supports printing in grayscale on grayscale or color transparencies. (Grayscale transparencies are usually less expensive.) See Grayscale transparencies on page 132 for more details. CAUTION To avoid damaging the printer, use only transparencies recommended for laser printers. To prevent serious jams, always use tray 1 to print grayscale transparencies.

HP ImageREt 2400 HP ColorSmart Managing color options Matching colors Printing in four-colors (CMYK)

HP ImageREt 2400

HP ImageREt 2400 is a technology that provides you with the best color print-quality without having to change driver settings or make tradeoffs between print quality, performance, and memory. ImageREt 2400 produces sharp images and crisp, clear text using laser printing. ImageREt 2400 provides 2400 dpi color laser-class quality through a multilevel printing process. This process precisely controls color by combining up to four colors within a single dot and by varying the amount of toner in a given area. As a result, ImageREt 2400, together with the 600-by-600 engine resolution, creates millions of smooth colors. In contrast, the single-level printing process found in the default mode of other color laser printers does not allow the colors to be mixed within a single dot. This process, called dithering, significantly hinders the ability to create a wide range of colors without reduced sharpness or visible dot structure.

50 Printing tasks

HP ColorSmart
The Automatic color setting (HP ColorSmart) enables optimal color output automatically for diverse types of documents. This feature utilizes object tagging that allows optimal color and halftone settings to be used for different objects (text, graphics, and images) on a page. The printer driver analyzes which objects the page contains and uses halftone and color settings that provide the best print quality for each object.

Managing color options

By default, the Color setting is set to Automatic, which is normally the best setting. However, if you have special color needs, you can change color settings. You can also set color documents to print in grayscale (black and white).
Windows: These settings appear on the Color tab in the printer driver. Mac OS: These settings appear color area in the Print dialog box.

Print in Grayscale

Selecting the Print in Grayscale option from your printer driver prints your document in grayscale. This option is useful for previewing preliminary copies of slides and hardcopy output quickly, or for color documents that will be photocopied or faxed.
Automatic versus Manual color adjustment
You can allow the printer driver to select the best color options, or you can make adjustments yourself. Note that the names of options here might be different for Macintosh.
Automatic. The Automatic option is the default setting and is recommended for printing all color documents. Automatic optimizes the neutral-gray color treatment, halftones, and edge enhancements used for text, graphics, and photographs in a document. Manual. The Manual option allows you to adjust the neutral-gray color treatment, halftones, and edge enhancements for text, graphics, and photographs. See Manual Options on page 52 for descriptions of what the options do.

3 Managing the printer 61

Networking tab

This tab allows the network administrator to control network-related settings for the printer when it is connected to an IP-based network. This tab will not appear if the printer is directly connected to a computer, or if the printer is connected to a network using anything other than an HP JetDirect print server card.
This section contains links that connect you to the Internet. You must have Internet access in order to use any of these links. If you use a dial-up connection and did not connect when you first opened the embedded Web server, you must connect before you can visit these websites. Connecting might require that you close the embedded Web server and reopen it.
HP Instant Support. Connects you to the HP website to help you find solutions. This service analyzes your printer error log and configuration information to provide diagnostic and support information specific to your printer. Order Supplies. Click this link to connect to the HP website and order genuine HP supplies, such as print cartridges, an imaging drum, and paper. Product Support. Connects to the support site for the HP Color LaserJet 2500 printer. Then, you can search for help regarding general topics.

62 Managing the printer

Using Printer Status and Alerts
Printer Status and Alerts is only supported for Windows 98 and later. The Printer Status and Alerts software is available to users of both networked and directly connected printers. This software allows you to view the embedded Web server information for a particular printer. It also generates messages on the computer regarding the status of the printer and print jobs. Depending on how the printer is connected, you can receive different messages.
Networked printers. You can receive regular job status messages that appear every time a print job is sent to the printer or every time the print job finishes printing. You can also receive alert messages. These messages appear when you are printing to a particular printer if that printer experiences a problem but it can continue to print (such as a tray that is not being used is open, or a print cartridge is low) or a problem that prevents it from printing (such as paper is out, or a print cartridge is empty). Directly connected printers. You can receive alert messages that appear when the printer experiences a problem but it can continue to print or a problem that prevents it from printing. You can also receive messages just when supplies are low.

Problem solving and maintenance
This troubleshooting information is organized to help you resolve printing problems. Choose the general type of problem from the following list.
There is a jam in the printer. See Clearing jams on page 66. Printer lights, other than the Ready light, are on or blinking. See Resolving control panel messages on page 71. The document printed, but the print quality was not what was expected. See Solving printquality problems on page 80. A message is on the computer. See Resolving problems that generated messages on page 89. There is a problem, but no lights are on or blinking and there are no messages on the computer. See Resolving problems that did not generate messages on page 90.
Additional information is available about these maintenance topics:
Cleaning the printer on page 99 Calibrating the printer on page 100 Managing supplies on page 101
Chapter 4 Problem solving and maintenance 65

Clearing jams

Occasionally, paper or other print media can become jammed during a print job. Some causes include:
Input trays are loaded improperly or overfilled. Tray 2 or optional tray 3 is removed during a print job. The top cover is opened during a print job. Too many sheets accumulated in an output area or blocked an output area. Paper being used does not meet HP specifications. SeePrint media specifications on page 123. The environment in which the paper was stored is too humid or too dry. See Print media specifications on page 123.

Where to look for jams

Jams can occur in these locations:
Inside the printer. See To clear jams from inside the printer on page 67. In input areas. See To clear jams from input areas on page 68. In output areas. See To clear jams from output areas on page 69.
Find and remove the jam using the instructions on the following pages. If the location of the jam is not obvious, look first inside the printer. Loose toner might remain in the printer after a jam. This problem should resolve itself after a few sheets have printed. See Loose toner on page 83.
66 Problem solving and maintenance
To clear jams from inside the printer
CAUTION Jams in this area might result in loose toner on the page. If you get toner on your clothes or hands, wash them in cold water. (Hot water will set the toner into the fabric.) 1 Open the top cover. Remove the imaging drum by pushing it away from you and lifting it out of the printer. You cannot reach jams by removing the print cartridges. Complete one of these steps:

Random image repetition

If an image that appears at the top of the page (in solid black) repeats farther down the page (in gray field), the toner might not have been completely erased from the last job. The repeated image might be lighter or darker than the field in which it appears.
From your program, change the tone (darkness) of the field that the repeated image appears in. From your program, rotate the whole page 180 degrees to print the lighter image first. Change the order in which the images are printed. For example, have the lighter image at the top of the page, and the darker image further down the page. If the defect occurs later in a print job, turn the printer off for 10 minutes, and then turn the printer on to restart the print job. If the problem is not resolved, see If the problem is not resolved on page 86.
Chapter 4 Problem solving and maintenance 85
If the problem is not resolved
If the problem is not resolved, try these steps: Perform a cleaning and calibration. See Cleaning the printer on page 99. Print the Configuration page and Supplies Status page again. If the pages print correctly, then the problem is with the program, computer, or printer driver. Go to the next step. If the pages do not print correctly, then the problem is with the printer itself. The problem might be the fuser. Contact HP Customer Care. See HP Customer Care on page 3 or the support flyer that came in the printer box. Change the Type setting in the printer driver, or change the print mode in the embedded Web server. If this step does not help, go to the next step. If the problem still persists, check the paper type and quality. (See Print media specifications on page 123.) Use a different paper, such as high-quality paper intended for laser printers. Coated, photo, and glossy papers are not supported. Print to a different printer. If the page prints correctly, then the problem is with the printer driver for the HP Color LaserJet 2500 printer. Uninstall the printer driver and reinstall it. If the page does not print correctly, the problem is with the program or the computer. See the documentation for the program or the computer.
86 Problem solving and maintenance
Solving issues with color documents
This section describes issues that can occur when you print in color. Whenever you are experiencing color-related issues, calibrate the printer before trying any other steps. See Calibrating the printer on page 100.

Check the control panel lights on the printer to determine if an error exists.
If no control panel lights are on, the printer is not receiving power.
Check the power cable connection between the printer and the power source. Check that the power switch is on. Check that the power source (outlet or surge protector) is receiving power. If none of the above measures works, contact HP Customer Care. See HP Customer Care on page 3 or see the support flyer that shipped in the printer box.
The printer might be in Manual Feed Add paper to tray 1 if it is empty. If paper is already in the tray, mode (Attention light blinking and Go press (GO). light on). The wrong printer was selected in the In the Print or Printer Setup dialog box, make sure that the software. HP Color LaserJet 2500 is selected as the printer. There might be a jam. The printer is on a network and is not receiving a signal. Clear any jams. See Clearing jams on page 66.
Disconnect the printer from the network and attach it directly to a computer using a parallel or USB cable. Clear any stopped jobs from the print queue. Print a job that you know works. Reinstall the printing software.
The interface cable between the Disconnect and reconnect the interface cable. computer (or network) and the printer is not connected properly. The interface cable is defective.
If possible, connect the interface cable to another computer (or network port) and print a job you know works. Try using a different cable.
If the printer is connected to a Check the printer selection menu in the software to make sure computer, the software for the printer it is accessing the correct port. If the computer has more than is not configured for the printer port. one port, make sure that the printer is associated with the correct one.
Chapter 4 Problem solving and maintenance 93
Check the file to make sure that it does not contain blank pages. Check the printer control panel for a Supplies Status message, print a Supplies Status page, or use the embedded Web server to see the levels remaining in the print cartridges. Replace any print cartridges that are low or empty. Messages are not created for non-HP print cartridges.
Pages print, but all colors If pages print completely blank, the do not print or the pages file might have blank pages. are completely blank. A print cartridge might be low or empty.
If you are using non-HP print Replace one or more of the print cartridges. cartridges, one or more print cartridges is low or empty. The control panel lights do not indicate low or empty for non-HP print cartridges. The Font DIMM check box might be checked but the font DIMM is not physically installed in the printer. (This issue only applies to printers using an Asian-language font DIMM.) The paper curls when The paper needs to print to the exiting the top output bin. straight-through paper path. The stack was slightly curled when it was placed in the tray. The paper does not meet specifications. If you are printing on light media, the Type setting may not be correct. In the settings for this printer, clear the Font DIMM check box on the Configure tab if no font DIMM is installed in the printer. Select the Font DIMM check box only if the font DIMM is physically installed in the printer. If you think that the font DIMM is installed, make sure that it is installed correctly. Open the rear output door to print to the straight-through paper path. Remove each sheet as it exits the printer. Turn the stack over in the tray.

Paper use

The manual duplex feature [two-sided printing; see Printing on both sides (duplexing manually) on page 48] and N-up printing capability [multiple pages printed on one sheet; see Printing multiple pages on one sheet of paper (N-up printing) on page 40] can reduce paper usage and the resulting demands on natural resources.

Plastics

Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the products life.
116 Specifications and regulatory information
HP LaserJet printing supplies
In many countries/regions, this product's printing supplies (for example, print cartridge, imaging drum) can be returned to HP through the HP Printing Supplies Returns and Recycling Program. An easy-to-use and free takeback program is available in over 48 countries/regions. Multi-lingual program information and instructions are included in every new HP LaserJet print cartridge and supplies package.
HP Printing Supplies Returns and Recycling Program Information
Since 1990, the HP Printing Supplies Returns and Recycling Program has collected more than 47 million used HP LaserJet print cartridges that otherwise may have been discarded in the world's landfills. The HP LaserJet print cartridges and supplies are collected and bulk shipped to our resource and recovery partners who disassemble the cartridge. After a thorough quality inspection, selected parts are reclaimed for use in new cartridges. Remaining materials are separated and converted into raw materials for use by other industries to make a variety of useful products. U.S. returns For a more environmentally responsible return of used cartridges and supplies, HP encourages the use of bulk returns. Simply bundle two or more cartridges together and use the single, prepaid, pre-addressed UPS label that is supplied in the package. For more information in the U.S., call (1) (800) 340-2445 or visit the HP Printing Supplies Returns and Recycling Program website at: http://www.hp.com/go/recycle. Non-U.S. returns Non-U.S. customers should call the local HP Sales and Service Office or visit the http:// www.hp.com/go/recycle website for further information regarding availability of the HP Printing Supplies Returns and Recycling Program.

on/off switch 13 online customer support 3 online Help printer drivers 37 on-site service agreements 108, 118 operating environment, specifications 115 operating systems supported 17 optional tray 2. See tray 2 optional tray 3. See tray 3 options. See settings ordering supplies and accessories 3, 24 OS/2 support 17 output bins features 11 jams, clearing 69 locating 13 selecting 42 troubleshooting curl 94 output quality HP ImageREt settings 41 specifications 11 troubleshooting 80 overhead transparencies printing 45 specifications 125, 132 ozone specifications 116
packaging printer 110 Page Setup 34 page skew, troubleshooting 85 pages per minute 11 pages per sheet 40 paper cardstock 46 custom-sized 39, 46 first page, different 41 HP, ordering 25 jams 66 letterhead 47 loading trays 31 long 31 output options 42 selecting 30, 124 sizes and types supported 29 specifications 127 tray 1, types supported 125 tray 2, types supported 126 tray 3, types supported 126 troubleshooting 128 usage page 61 paper input trays configuring 60 default 28 features 11 included 10 jams, clearing 68 loading 31
locating 13 media supported 29, 125 ordering 3 part numbers 24, 25 selecting 34, 38 troubleshooting 92 paper output bins features 11 jams, clearing 69 locating 13 selecting 42 troubleshooting curl 94 parallel cables, ordering 3, 24 parallel port connecting to 14 locating 13 type included 11 parts ordering 3 part numbers 24 user replaceable 25 passwords, network 61 paused printing 16 PCL drivers backward compatibility 18 features 11 operating systems supported 17 settings 38 PDEs, Macintosh 20 permanent storage 78 personalities errors 78 features 11 phone numbers HP fraud hotline 103 HP Printing Supplies Returns and Recycling Program 117 support 3 pick-up rollers, ordering 25 platforms supported 17 ports cables, ordering 24 connecting to 14 locating 13 troubleshooting 93, 98 types included 11 PostScript driver settings 38 errors 96 features 11 operating systems supported 17 power consumption 116 requirements 114 switch 13 troubleshooting 90 PPDs, Macintosh 20 preprinted paper output path 42 printing on 47 specifications 128 print cartridges empty or missing, light messages 73 HP fraud hotline 103 life expectancy 101 low 72 non-HP 74 ordering 3 part numbers 24 recycling 117 replacing 102 status lights 15, 72

Index 145

status page, printing 57 status, viewing with embedded Web server 61 storage specifications 115 Print dialog box 34 print media. See media print quality HP ImageREt settings 41 specifications 11 troubleshooting 80 print servers configuring 62 EIO port errors 79 HP Printer Status and Alerts 17, 63 information page, printing 56 installing 139 models including 12 ordering 3 part numbers 24 troubleshooting 91 printer drivers downloading 21 features 38 Macintosh 20 opening 34 operating systems supported 17 restoring default settings 41 settings, changing 37 uninstalling 22 Windows, features 18 printer languages errors 78 features 11 Printer Status and Alerts operating systems supported 17 toner level, checking from 102 using 63 printing both sides 48 canceling 49 Macintosh 36 troubleshooting 90, 93 Windows 35 problem solving. See troubleshooting processing message 75 programs, settings 21 properties. See settings PS driver settings 38 errors 96 features 11 operating systems supported 17

hp color LaserJet 2500 series printer

environmental profile

published 1/03
Hewlett-Packard Company Personal Printing/Personal LaserJet Solutions 11311 Chinden Boulevard Boise, Idaho 83714-0021 USA product description
Model: hp Color LaserJet 2500L (C9705A), hp Color LaserJet 2500 (C9706A), hp Color LaserJet 2500n (C9707A), hp Color LaserJet 2500tn (C9708A) Weight: 21.5 kg (Color LaserJet 2500L); 23.9 kg (Color LaserJet 2500, 2500n), 29.3 kg (Color LaserJet 2500tn) (weights include supplies) Height: 32.5 cm (Color LaserJet 2500L); 37.6 cm (Color LaserJet 2500, 2500n) 51.2 cm (Color LaserJet 2500tn) Width: 48.2 cm (Color LaserJet 2500L, 2500, 2500n, 2500tn) Depth: 45.1 cm (Color LaserJet 2500L, 2500,2500n, 2500tn)) (Measurements provided are for a non-packaged product)
environmental certifications
This product conforms to the following voluntary environmental program criteria: ENERGY STAR Blue Angel GREENGUARDTM

other features

HP has designed this product with the following additional features to help the user conserve resources: Instant-On Fusingsaves energy N-Up Printingsaves paper Draft Quality Printing Optionsaves toner/ink and paper 1 years 3 years with purchase of hp SupportPack 5 years after end of production 5 years after end of production
warranty, service & options
Standard Warranty: Extended Warranty: Spare Parts Available: Service Available:
This product can be upgraded, or its useful life extended as follows: Expandable memory (up to 128MB SDRAM) Network Connectivity (available on CLJ 2500n and CLJ 2500tn) Optional accessories (250, 500 page input trays)

operational data

Operational Mode: 4 ppm color / 16 ppm monochrome Energy Consumption: Operation: Sleep: 422 W 31 W Per U.S. EPA ENERGY STAR Test Guidelines
Idle/Ready/Standby: 31 W Off: 0W Acoustical Noise: Operation: Idle/Ready/Sleep: Chemical Emissions: (Per RAL-UZ 85, Annex 3,4,5) Ozone Styrene Dust Operation: <0.018 mg/m TLV/MAK=0.2 mg/m Operation: 0.003 mg/m TLV/MAK=85 mg/m Operation: 0.018 mg/m TLV=10mg/m inhalable particulate, 3mg/m respirable particulate; MAK=6mg/m (declared sound power (LwAd) per ISO 7779/ISO 9296) 6.7 bels (inaudible)
TLV: Threshold Limit Value established by the American Conference of Governmental Industrial Hygienists. MAK (Maximale Arbeitsplatz Konzentration): Maximum workplace concentration in the Federal Republic of Germany. Note: Tests are conducted using HP printing supplies. Results with other than HP supplies may differ.
product safety information product restricted materials
For chemical information about related HP printer supplies, please refer to Material Safety Data Sheets for these products at: http://www.hp.com/go/msds The information in this section refers to materials restricted by regulation or law and applies to parts, components and products sold by HP. This product does not contain: Asbestos Cadmium as a stabilizer, coloring agent or surface coating treatment. Lead carbonates or sulfates are not contained in any paint applied. Mercury (except lamps containing less than 10 mg) Chlorofluorocarbons (CFCs), halons, HCFCs, HBFCs, 1,1,1 trichloroethane, carbon tetrachloride or methyl bromide. Chlorinated or brominated dioxins or furans are not present at a concentration that is currently prohibited by law. Polychlorinated biphenyls (PCB) or polychlorinated terphenyls (PCT).
For additional product material information about this product, see additional product materials below. For product material information for associated batteries and packaging, see batteries and packaging, below.
additional product materials batteries
Plastic parts do not contain polybrominated biphenyls (PBBs) or polybrominated biphenyl ethers (PBBEs) (also known as polybrominated biphenyl oxides (PBBOs)). Halogenated flame-retardants are not used in the housing plastics.
This product does not contain batteries.

packaging

Packaging materials do not contain lead, mercury, cadmium or hexavalent chromium as an intentionally added element. The sum concentration of incidental lead, mercury, cadmium and hexavalent chromium in the packaging for this product is less than 100mg/kg. No chlorofluorocarbons (CFCs), halons, HCFCs, HBFCs, 1,1,1 trichloroethane, carbon tetrachloride or methyl bromide are used in plastic foam packaging materials. Plastic packaging materials are marked according to ISO 11469 and DIN 6120 standards.

External: Corrugated Paper1 Weight: 2.0 kg (C9705A), 2.2kg (C9706A, C9707A) 2.8kg (C9708A) Internal: Polystyrene-Foam Weight: 0.4 kg (C9705A, C9706A,C9707A), 0.6kg (C9708A) Polyethylene-Bag(s) Weight: 0.04kg
1. 2. Made from recycled paper. Actual proportions of recycled content will vary depending on geographic location. Made from recycled polystyrene. Actual proportions of recycled content will vary depending on geographic location.
HP designs packaging to be recyclable where practical. The recyclability of the packaging depends on the availability of municipal recycling programs for the packaging used. To ensure compliance with local packaging take-back requirements, in the following European countries, HP is a member of a packaging recovery scheme. Some countries are operating a Green Dot system as indicated.
Countries with Green Dot systems Austria (ARA) Belgium (Fostplus: consumer products) (Val-I-Pac: professional products) France (Eco-Emballages) Germany (DSD) Ireland (Repak) Portugal (Punto Verde SA) Spain (Ecoembes) Sweden (Repa Registret)
Countries with no Green Dot system Finland (PYR Ltd) Italy (Conai) Norway (Materialretur) Switzerland (SWICO) UK (Valpak) Some larger HP offices also accept HP product packaging* from customers in countries or areas without local packaging recovery schemes. Contact your local HP sales office for more information.
*This does not include packaging that is contaminated or contains dangerous substances, which should be disposed of in accordance with local regulations.
End-of-life management/ recyclability
Hewlett-Packard offers end-of-life HP product return programs in certain geographic areas. To determine if a program is available for this HP product in your area, please refer to our recycling Web site at http://www.hp.com/go/recycle or contact your nearest HP sales office. Products returned to HP will be recycled, recovered or disposed of in a responsible manner This HP product is designed to enhance end-of-life disposal options by: Marking plastic parts weighing more than 25g according to ISO 11469 international standards Eliminating glues and adhesives from product construction where technically feasible Using common fasteners Including snap-in features

This HP product contains the following materials that may require special handling at endof-life: Lead in solder
For recycling information, you can contact www.hp.com/go/recycle or contact your local authorities or the Electronics Industries Alliance: www.eiae.org.

company information

Environmental Policy Hewlett-Packard Company established an environmental policy in 1992 with the goals of providing products and services that are environmentally sound throughout their lifecycles and conducting its operations worldwide in an environmentally responsible manner. HP has strengthened that commitment with the intent to be the recognized leader in inventing environmentally sustainable solutions for the common good.
ISO 14001 In June 2000 HP achieved ISO 14001 certificationthe international standard for environmental management systemsof its worldwide manufacturing operations. Issued by the independent registration firm, Bureau Veritas Quality International (BVQI), this global certification is your assurance that HPs policies, procedures and organization for managing the environmental aspects of our operations meet the voluntary requirements of ISO 14001.
Ozone-Depleting Substances Hewlett-Packard has eliminated all manufacturing process uses of chlorofluorocarbons (CFCs), HBFCs, halons, 1,1,1 trichloroethane (TCA), carbon tetrachloride and methyl bromide, and we require suppliers to avoid using these chemicals in their manufacturing processes.

for more information

The following information is available online at http://www.hp.com/go/environment More about HPs commitment to the environment Material Safety Data Sheets (MSDS) for HP printer supplies Environmental profiles for many related HP products End-of-life return and recycling programs for selected HP products, depending upon geographic location
The information presented in this document is based largely on the recommendations made by the ECMA Standardizing Information and Communication Systems Technical Committee 38, Technical Report 70, and is believed accurate and reliable for operating the hp Color LaserJet 2500 series printer, including recommended maintenance and use of supplies and accessories that meet all requirements and recommendations presented in the user/service manuals. Data are the most current available to Hewlett-Packard at the time of preparation and is issued as a matter of information only. No warranty as to accuracy or completeness is expressed or implied. The information in this document is subject to change without notice. ENERGY STAR is a U.S. registered service mark of the U.S. Environmental Protection Agency. As an ENERGY STAR Partner, Hewlett-Packard Company has determined that this product meets the ENERGY STAR guidelines for energy efficiency. GREENGUARDTM is a U.S. registered trademark of Air Quality Sciences, Inc. Copyright Hewlett-Packard Company, 2001. All Rights Reserved. Reproduction, adaptation, or translation without prior written permission is prohibited except as allowed under copyright laws.