Table 1-1 HP Color LaserJet CM1015/CM1017 MFP software
Feature Microsoft Windows Server 2003 Windows 2000 and XP Macintosh OS X V10.3 and later
Windows Installer HP PCL6 printer driver HP PostScript Level 3 emulation printer driver HP ToolboxFX software HP imaging software (HP Color LaserJet CM1017 MFP only) Macintosh Installer Macintosh printer drivers Scan driver Mass Storage Driver (HP Color LaserJet CM 1017 MFP only and with USB connection) HP Solution Center HP Director

Install software

The HP installer provides two workstation software installation options: Recommended or Custom. A Recommended installation installs software based on the workstation's operating system processor, memory, and disk space. A Custom installation installs only user-specified software options. The system requirements for the installed software is: 300 MB free hard disk space CD-ROM drive USB port and USB cable or network RJ45 and cable
Requirements for PC systems: Windows 2000, XP, 2003 Server: any Pentium II processor (Pentium III or greater recommended), 192 MB RAM (full install). G3 processor (G4 processor recommended) 128 MB RAM, 100 MB hard disk space, Mac OS X V10.3 or above.
Installation option Recommended and Custom Custom Custom Recommended (when supported by the operating system, memory, and disk space.) Description Allows applications to print to the device View and mark up digital photos or scanned documents Easily use and manage digital photos and scanned images Provides the capability to easily upload and save images from the device photo card slot. (HP Color LaserJet CM1017 MFP only.) Detects certain software or device events and attempts to provide solutions Updates software capability after installation Provides one place to access MFP capabilities Provides status, troubleshooting help and product configuration and also enables scanning from the MFP front panel Provides capability to convert images to text Allows applications to scan from the device
Software HP printer driver HP Document Viewer HP Photosmart Premier HP Photosmart Transfer

HP Product Assistant

Recommended (when supported by the operating system, memory, and disk space.) Recommended (when supported by the operating system, memory, and disk space.) Recommended (when supported by the operating system, memory, and disk space.) Recommended (when supported by the operating system, memory, and disk space.)
HP Software Update HP Solution Center HP ToolboxFX
HP ReadIris Pro HP Scan driver
On separate CD Recommended

Software tips

Use these tips to learn more about the MFP software.
Download the latest printing software
Check for and install upgrades to the printing software by downloading the drivers from the World Wide Web or HPs file transfer protocol (FTP) servers. Download drivers 1. 2. Go to http://www.hp.com/support/cljCM1015_CM1017. Click support & drivers block. The Web page for the drivers might be in English, but the drivers themselves can be downloaded in several languages.
When Internet access is not available, contact HP Customer Care. (See HP Customer Care or the flyer that came in the MFP box.) See the Install Notes file for additional release information.
What other software is available?
See the Install Notes file that is provided on the HP Color LaserJet CM1015/CM1017 MFP CD-ROM for information about additional included software.

Print media

Media supported on this MFP Select print media Special media for printing
Media supported on this MFP
Before purchasing large quantities of print media, always test a sample and make sure that the print media meets the requirements specified in this user guide and in the HP LaserJet Printer Family Print Media Guide at http://www.hp.com/support/ljpaperguide. For ordering information, see Accessories and supplies information. CAUTION Using print media that does not meet HP specifications can damage the MFP, requiring repair. This repair is not covered by the Hewlett-Packard warranty or service agreements. CAUTION Do not use HP Inkjet photo paper with this MFP. NOTE Remember to choose the correct printer-driver settings and paper settings from the control panel or the HP ToolboxFX when using special media. See Print on special media. This MFP accepts these types of media: Letter Legal A4 Executive Com10 envelope Monarch C5 envelope DL envelope B5 (ISO) B5 envelope Custom (3"x5"8.5"x14") JIS B5 J-Postcard J-Double Postcard A5 8.5"x13" 16K (7.75" x 10.75") 16K (184 x 260 mm) 16K (195 x 270 mm)

Chapter 2 Print media

Table 2-1 Tray specifications
Media Type Paper Dimensions1 Minimum: 76 x 127 mm (3 x 5 inches) Maximum: 216 x 356 mm (8.5 x 14 inches) Weight 60 to 163 g/m2 (16 to 43 lb) Up to 176 g/m2 (47 lb) for postcards Capacity2 Tray 1: Single sheet of paper Tray 2: Up to 250 sheets Tray 3 (optional): Up to 250 sheets NOTE Tray 3 does not accept postcards, envelopes, or other special media. HP LaserJet glossy paper and HP LaserJet Photo paper4 Identical to Paper 75 to 220 g/m2 (20 to 58 lb) Tray 1: Single sheet of HP LaserJet glossy paper or HP LaserJet Photo paper Tray 2: Up to 25 mm (0.99 inch) stack height HP Premium Cover paper4 Identical to Paper 200 g/m2 (53 lb) cover Tray 1: Single sheet of HP Cover paper Tray 2: Up to 25 mm (0.99 inch) stack height Transparencies and opaque film Identical to Paper Thickness: 0.10 to 0.13 mm (3.9 to 5.1 mils) Tray 1: Single sheet of transparency or opaque film Tray 2: Up to 50 sheets for tray 2 Labels3 Identical to Paper Thickness: up to 0.23 mm (up to 9 mils) Tray 1: Single sheet of labels Tray 2: Up to 25 mm (0.99 inch) stack height Envelopes Up to 90 g/m2 (up to 24 lb) Tray 1: Single envelope Tray 2: Up to ten envelopes

The MFP supports a wide range of standard and custom sizes of print media. Check the printer driver for supported sizes. Capacity can vary depending on media weight and thickness, and environmental conditions. Smoothness: 100 to 250 (Sheffield). Hewlett-Packard does not guarantee results when printing with other types of heavy paper.

Select print media

Consider these factors when choosing print media.
Media that can damage the printer
Do not use media that can damage the printer. Do not use media with staples attached. Do not use transparencies, labels, photo, or glossy paper designed for inkjet printers or other low temperature printers. Use only media that is specified for use with HP Color LaserJet printers. Do not use paper that is embossed or coated and is not designed for the temperatures of the fuser. Do not use letterhead paper with low temperature dyes or thermography. Preprinted forms or letterhead must use inks that are designed for the temperatures of heat of the fuser. Do not use any media that produces hazardous emissions, or that melts, offsets, or discolors when exposed to the temperature of the fuser.
To order HP LaserJet printing supplies, go to http://www.hp.com/go/ljsupplies/ in the U.S. or to http://www.hp.com/ghp/buyonline.html/ worldwide.

Media to avoid

Media outside the printer specifications will cause a loss of print quality and increase the occurrence of jams. Do not use paper that is too rough. Use paper less than 250 Sheffield smoothness tested. Do not use paper with cutouts or perforations other than standard 3-hole punched paper. Do not use multi-part or multi-page forms. To ensure even color, do not use paper with a watermark if printing solid patterns.
Special media for printing
This MFP supports printing on special media. For tray, media orientation, and driver settings, see Print on special media. For instructions on loading envelopes, see Load tray 1 (single-sheet feed tray) or Load tray 2.

Envelopes

Store envelopes flat. Envelopes should not be wrinkled, nicked, stuck together, or otherwise damaged. Do not use envelopes that have clasps, snaps, windows, coated linings, self-stick adhesives, or other synthetic materials. Only use envelopes where the seam extends all the way to the corner of the envelope as indicated in the following illustration.

Menu Item Default image size Default light/dark Default # of copies Default output color Restore defaults Set up default number of copies. Set up default output color. Resets all photo items to their factory defaults. Machine does not power cycle. Description Set up default image size.
Table 3-4 System Setup Menu
Menu Item Language Sub-menu item Sub-menu item Description Select the language in which the control panel displays messages and printer reports. Default paper size Letter A4 Legal Default paper type Lists available media types. Select the size for printing internal reports or any print job that does not specify a size. Select the type for printing internal reports or any print job that does not specify a type. From the displayed list, select the default size and type for tray 1. From the displayed list, select the default size and type for tray 2. From the displayed list, select the default size and type for optional tray 3. Determines how the printer reacts when a print job requires a size or type that is unavailable or when a specified tray is empty. Select Wait forever to make the printer wait until the correct media is loaded.

Paper setup

Tray 1

Paper size Paper type

Tray 2

Tray 3 (optional)

Paper-out action
Wait forever Override Cancel job
Table 3-4 System Setup Menu (continued)
Menu Item Sub-menu item Sub-menu item Description Press OK to select the default setting. Select Override to print on a different size paper after a specified delay. Select Cancel job to automatically cancel the print job after a specified delay. If either Override or Cancel job is chosen, the control panel prompts for the number of seconds to delay. Press the Right arrow to increase the time up to 3600 seconds. Press Left arrow to decrease the time. Print quality Calibrate color Calibrate now Power-on calibration Calibrate now: Directs the printer to immediately calibrate. When a job is processing, the printer calibrates after the job is complete. When an error message displays, clear the error before continuing. Power-on calibration: Select how quickly the printer should calibrate after it is powered on. The default setting is 15 minutes. Cartridge low Replace supplies Signals that the cartridge is almost empty. Displays message that a supply or supplies need to be replaced. Select courier font values.

Printer driver recommendations
A printer driver allows printing from an application. Select a printer driver based on the MFP usage. To print only in black and white, use the PCL6 printer black and white driver. The PCL6 printer driver is recommended to take full advantage of all MFP features. The HP PostScript Level 3 emulation print driver is required for compatibility with HP PostScript needs. Certain printer features are not available in this driver. The MFP automatically switches between HP PostScript Level 3 and PCL printer languages depending on the driver selected.

User assistance

The print driver has Help dialog boxes that are activated from the question mark symbol (?) in the upperright corner of the properties of the print-driver. Right click on the MFP in the Printers and Faxes folder and then select Properties.
Chapter 4 Software for Windows
Install the PostScript driver using Add Printer
The PostScript driver can only be installed using the Microsoft Windows Add Printer wizard. For additional help, see the Microsoft help or go to http://www.hp.com/go/support.
This MFP supports these software components:
Software HP Color LaserJet CM1015/CM1017 MFP drivers HP Color LaserJet CM1015/CM1017 MFP software Description Installs basic driver software your HP Color LaserJet MFP needs to print and scan. HP Solution Center. Transfer or scan images to the workstation, use the HP photo software, access other HP products and supplies, change product settings and update product software to the latest version available. HP ToolboxFX for product status and configuration, help and troubleshooting, and supplies reordering. HP ScanTo setup to enable starting scans from the product control panel.
HP Customer Participation Program
This software provides additional benefits only available to HP printing customers. Once installed, use this software to participate in market research designed to improve HP products and experiences. An invitation will appear on the screen in a few weeks and you can choose whether or not to participate at that time. Customers who do a lot of printing may also receive an invitation to participate in programs with benefits such as special offers, awards and enhanced technical support. NOTE Participation is completely voluntary. This program will provide a full disclosure at the time of invitation. If at that time you choose to participate, the software may occasionally connect to HP when you are online, but will have a negligible impact on processing and connection speed. Personal information is never sent to HP unless you give permission. IP address will be used only to enable the connection and for security purposes. This software is governed by the HP Privacy Policy located at http://www.hp.com/go/privacy.

HP Software Update

If more than 20 JPEG files exist on the memory card, press Up arrow or Down arrow to select one of the following menu items, then press OK. All photos: X represents the number of JPEG files the MFP detects on the card. Selecting this option prints all JPEG files on the memory card. Press OK again to confirm the print job. Last 20: Prints the last 20 JPEG files from the alphabetized list on the memory card. Custom: Select one or more photos to print by pressing OK.

4. 5. 6. 7.

Network: How do I? (HP Color LaserJet CM1017 MFP only)
Use this section to answer network questions.
Find the network IP address
The network IP address is located on the Network report page. To print a Network report page from the control panel: 1. 2. 3. 4. 5. On the control panel, press Menu. Press Left arrow or Right arrow to select the Reports menu. Press OK. Press Left arrow or Right arrow to select Network report. Press OK to print the Network Configuration Report page.

Maintenance: How do I?

Use this section to answer MFP maintenance questions.
To reset all MFP settings to factory defaults If you forget or lose your password, use the following steps to reset all your MFP settings to factory defaults. WARNING! Following these steps will clear the password and all of the changes you have made to the MFP settings. 1. 2. 3. 4. 5. 6. On the control panel, press Menu. Press the navigation arrows to select the Service menu. Press OK. Press the navigation arrows to select the Restore defaults menu. Press OK. Press OK again to confirm restoring the defaults.

Clean the scanner glass

Dirty glass from debris may cause scan and copy image defects. 1. 2. Turn device off, unplug the power cord from the electrical socket, and raise the lid. Clean the glass by using a soft lint-free cloth that has been moistened with nonabrasive glass cleaner.
CAUTION Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the device; these can damage the device. Do not place liquids directly on the glass. They might seep under it and damage the device. 3. To prevent spotting, dry the glass using a soft lint-free cloth.
Change MFP toner warnings
Supplies gauges display consumption levels of print cartridges. The display appears when the MFP shows the Ready state with no warnings, or when the MFP shows a warning or error message pertaining to a print cartridge or multiple supplies. When the supply is empty the gauge displays as empty. Flashing indicates a single supply is empty. These messages can display when: Missing cartridge Incorrectly placed cartridges Cartridges with an error Some non-HP cartridges

13 Managing and maintaining the multifunction peripheral (MFP)
This MFP includes several software tools that help monitor, troubleshoot problems, and maintain the MFP. Information about using these tools is in the following sections: Information pages Menu map HP ToolboxFX Use the embedded Web server Manage supplies Clean the scanner glass Clean the MFP Cartridge-out override Change print cartridges Calibrate the MFP

Information pages

Special pages reside within the MFP memory. These pages help diagnose and solve MFP problems. If the MFP language was not correctly set during installation, set the language manually so that the pages print in one of the supported languages. Change the language by using the HP ToolboxFX.

Demo page

To print the Demo page, press Scan To and Start Scan simultaneously. A demo page can also be printed from the HP ToolboxFX.
The Configuration page lists the current MFP settings and properties. Print a Configuration page from the MFP or the HP ToolboxFX. To print the Configuration page from the control panel 1. 2. 3. 4. 5. Press Menu. Use the navigation arrows to select the Reports menu. Press OK. Press Left arrow or Right arrow to select Configuration report. Press OK to print the Configuration Report page.
Chapter 13 Managing and maintaining the multifunction peripheral (MFP)
Product Information. Displays basic information about the MFP, such as the product name and the serial number. Memory. Lists memory-related information, such as the total memory that is installed.

3. 4. 5. 6. 7. 8. 9.

Paper Settings. Lists information about the media type for each tray and about the type settings for all the media that the MFP supports. Copy Settings. Lists current MFP default copy information. Product Settings. Lists information about the MFP, including the language and the company name. Installed Personalities and Options. Contains current MFP font, DIMM memory, and memory card information. Printer Settings. Displays MFP printer settings, such as color options, copies, and jam recovery information. Status Log. Displays information about MFP errors. Photo Settings. Displays default photo information such as image size, number of copies, and output color.

Supplies Status page

The Supplies Status page lists the remaining life of HP print cartridges. It also lists the estimated pages remaining, number of pages printed, and other supplies information. A Supplies Status page can be obtained from the MFP or the HP ToolboxFX. To print the Supplies Status page from the control panel 1. 2. 3. 4. 5. Press Menu. Use the navigation arrows to select the Reports menu. Press OK. Use the navigation arrows to select Supplies status page. Press OK to print the Supplies Status page. NOTE Supplies information is also available through the HP ToolboxFX.

Reset the MFP for non-HP supplies
When a non-HP print cartridge is installed, a question mark appears in the displays above the cartridge that is non-HP. To print with this supply press OK the first time this non-HP supply is installed. The status gauges do not indicate when this type of supply is low or empty. CAUTION The MFP may not stop printing with non-HP supplies. MFP damage can occur if the MFP prints with an empty print cartridge. See Hewlett-Packard limited warranty statement and Print Cartridge Limited Warranty Statement.
HP anti-counterfeit supplies Web site
Visit the HP anti-counterfeit supplies Web site at http://www.hp.com/go/anticounterfeit if the supplies status gauges or HP ToolboxFX indicates that the print cartridge is not an HP print cartridge and you think that it is genuine.

Cartridge-out override

The HP Color LaserJet CM1015/CM1017 MFP displays an Order supplies message when a cartridge is running low and a Replace supplies message when a cartridge has been depleted. To ensure optimal print quality, HP recommends replacing a cartridge when the Replace supplies message is displayed. Replacing the cartridge at this point can help prevent waste of media or other cartridges when one cartridge produces poor print quality. The Cartridge-out override feature allows the MFP to continue to use a cartridge that has reached the recommended replacement point. WARNING! Using override can result in unsatisfactory print quality and unavailability of certain features (such as toner remaining information). WARNING! All print defects or supply failures incurred when an HP supply is used in override are not considered defects in materials or workmanship in the supply under HP's Print Cartridge Limited Warranty Statement. For Warranty information, see Print Cartridge Limited Warranty Statement.

Configuration

Cartridge-out override can only be enabled from the control-panel menu. 1. 2. 3. 4. 5. From the main menu, press the navigation arrows to choose System setup and press OK. Press the navigation arrows to choose Print quality and press OK. Press the navigation arrows to choose Replace supplies and press OK. Press the navigation arrows to choose Override out and press OK. Press OK.
If Stop at out is chosen, the MFP stops printing when a cartridge reaches the recommended replacement point. When Override out is selected, the MFP continues printing when a cartridge reaches the recommended replacement point. The factory default setting is Stop at out.

Description supply is low and using Override may result in unsatisfactory print quality. This message displays the entire time multiple non-HP supplies are used in the MFP. This message displays the entire time a single non-HP supply is used. It displays after the Unauthorized Supply message displays and after the user presses the override. Supply override in use. The user has decided to continue printing beyond the out point. A supply is low and using Override may result in unsatisfactory print quality.

Recommended action

Replace the supply.

Scanner Error X

The device experienced a scanner error.
Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize. If the error persists, contact HP Customer Care. See HP Customer Care or the support flyer that came in the device box. Verify that network or USB cables are securely connected and that the MFP software is properly installed. If you believe you purchased an HP supply, please visit the HP fraud Web site at http://www.hp.com/go/anticounterfeit. Service or repairs required as a result of using non-HP supplies is not covered under HP warranty.
Scanning error. Cannot connect. Unauthorized supply in use alternates with Ready The supplies gauge displays the consumption levels of print cartridges. Unauthorized <color>
The device cannot transmit scan information to a computer. Displays this message when the non-HP supply is first installed: A new non-HP supply has been installed and was overridden.
A new non-HP supply has been installed. One of these four messages is displayed until an HP supply is installed or until OK is pressed. Unauthorized black cartridge Unauthorized magenta cartridge Unauthorized cyan cartridge Unauthorized yellow cartridge
If you believe you purchased an HP supply, please visit the HP fraud Web site at http://www.hp.com/go/anticounterfeit. Service or repairs required as a result of using non-HP supplies is not covered under HP warranty. To continue printing, press OK.
Unexpected size in tray X Unknown Memory Card Error
Unexpected paper size error. The media size loaded in the tray does not match the media size configured for the tray. There is an issue with either the memory card or the device memory-card reader.
Verify that the print settings are set to the specified media in the tray. Reinsert the card. If the error persists, insert a different card.

Solve print problems

Solve print-media problems
The following problems with paper cause print-quality deviations, jamming, or even damage to the MFP.
Problem Poor print quality or toner adhesion
Cause The paper is too moist, too rough, too heavy or too smooth, or it is embossed or from a faulty paper lot.
Solution Verify that the appropriate media type was selected in the printer driver. Try another kind of paper, between 100 and 250 Sheffield, 4% to 6% moisture content.
Dropouts, jamming, or curl
The paper has been stored incorrectly. The paper has variability from one side to the other.
Store paper flat in its moisture-proof wrapping. Turn the paper over. Verify that the appropriate media type was selected in the printer driver. Try printing on media from a new or different package. Use long-grain paper.

Excessive curl

The paper is too moist, has the wrong grain direction, or is of short-grain construction.
The paper varies from side-to-side. Jamming, damage to MFP Problems with feeding The paper has cutouts or perforations. The paper has ragged edges. The paper varies from side-to-side. The paper is too moist, too rough, too heavy or too smooth, has the wrong grain direction, or is of short-grain construction or it is embossed or from a faulty paper lot. Print is skewed (crooked) The media guides might be incorrectly adjusted.
Turn the paper over. Use paper that is free of cutouts or perforations. Use high-quality paper that is made for color laser printers. Turn the paper over. Try another kind of paper, between 100 and 250 Sheffield, 4 to 6% moisture content. Use long-grain paper. Remove all media from the input tray, straighten the stack, then load the media in the input tray again. Adjust the media guides to the width and length of the media being used and try printing again. Remove some of the media from the tray. See Load trays. Verify that the media is not wrinkled, folded, or damaged. Try printing on media from a new or different package.
More than one sheet feeds at one time.
The media tray might be overloaded. The media might be wrinkled, folded, or damaged.

Supplies

Product name Black print cartridge Cyan print cartridge Yellow print cartridge Magenta print cartridge Description Life of 2,500 pages at approximately 5% coverage. Life of 2,000 pages at approximately 5% coverage. Life of 2,000 pages at approximately 5% coverage. Life of 2,000 pages at approximately 5% coverage. Part number Q6000A Q6001A Q6002A Q6003A
NOTE Actual yields vary according to usage.

Memory

NOTE There is no limitation on memory for photos, but there is a photo card limit of 9,999 photos per card.
Product name Memory upgrades (DIMMs) Memory upgrades (DIMMs) Memory upgrades (DIMMs) Description 64 MB-100 pin, 100 MHz SDRAM DIMM 128 MB-100 pin, 100 MHz SDRAM DIMM 256 MB 32bit 100 pin SDRAM Part number Q7708A Q7709A
Appendix A Accessories and supplies information
Cable and interface accessories
Product name USB cable Description 2-meter standard USB-compatible device connector Part number C6518A
Paper handling accessories
Product name Tray 3 (Optional) Description Optional 250-sheet universal input tray (included with the HP Color LaserJet CM1015/CM1017). Only one optional 250-sheet tray can be installed. Part number Q6459A
Paper and other print media
Product name HP Multipurpose paper Description 75 g/m2 (20 lb), 96 bright Part number HPM1120 (letter) HPM1420 (legal) HP All-in-One Printing Paper HP LaserJet Paper 81 g/m2 (22 lb), 96 bright 90 g/m2 (24 lb), 96 bright 90 g/m2 (24 lb), 153 whiteness HPT 115 (letter) HPJ1124 (letter) CHP310 (A4) HPJ1424 (legal) HP Premium Choice Paper 120 g/m2 (32 lb), 98 bright 120 g/m2 (32 lb), 158 whiteness CHP410 (A4) HP Presentation Laser Paper, glossy HP Professional Paper, glossy HP Photo & Imaging Laser Paper, matte HP Brochure laser paper, matte HP Tough paper 130 g/m2 (34 lb), 96 bright 130 g/m2 (34 lb), 130 whiteness 200 g/m2 (54 lb), 96 bright 160 g/m2 (52 lb), 96 bright 5 mil thick, Water/Tear proof Q2546A (letter) Q2552A (A4) Q6549A (letter) Q6543A (letter) 150 sheets Q1298A (letter) Q1298B (A4) HP Color LaserJet transparencies 5 mil thick C2934A (letter) 50 sheets C2936A (A4) 50 sheets HPU1132 (letter)

User-replaceable parts

Product name Separation pad and pick-up rollers Description Replace when the MFP is picking up multiple sheets or no sheets. Trying different paper did not resolve the problem. A 250-sheet paper tray cassette. Protects the output of paper cassette from dust. Replacement part Replacement part (localized) Replacement part Part number Q5956-67902

photo rotate from display screen 90 view from memory card 90 photo index 87 photo memory cards 4 photo printing 87 photos memory cards, inserting 88 printing an index 97 printing directly from the memory card 93, 132 photos, resolve problems scanning 191 pick-up rollers, ordering 216 pixels per inch (ppi) scanning 85 platforms supported 8 ports cables, ordering 215 solve Macintosh problems 47 types included 3 PostScript driver, HP ToolboxFX settings 124, 154 power requirements 228 ppi (pixels per inch) scanning 85 preprinted paper printing on 16, 128 presets 41 print cartridge replacing 164 print cartridges HP fraud hotline 160 life expectancy 158 part numbers 214 recycling 234 replacing 159 status page, printing 142 status, viewing with HP ToolboxFX 148 storage specifications 229 Print dialog box 57, 124 print driver PostScript 3 print quality HP ImageREt HP ToolboxFX settings 121, 151
resolve problems 179 specifications 3 print servers information page, printing 140 printer drivers Macintosh 38 uninstalling 35 printer-drivers downloading 10 features 58, 125 opening 57, 124 operating systems supported 8 restoring default settings 58, 126 settings, changing 59, 126 Windows, features 30 printing both sides 60 canceling 62 photos, from the memory card 93, 132 photos, index of 97 resolve problems 187, 188 Windows 59, 126 printing environment 104 Q quality HP ImageREt HP ToolboxFX settings 121, 151 print, resolve problems 179 scans, resolve problems 191 specifications 3 R Readiris OCR software installing 84 rear output door features 3 recycling plastics 234 print cartridges 234 reducing copies 74 refilled print cartridges 159 refilling paper 50 regulatory statements declaration of conformity 237
FCC 233 laser safety 238 Material Safety Data Sheet 236 repacking MFP 224 repetitive defects, resolve problems 183 replacing print cartridges 159 reports, MFP Configuration page 102 Network configuration page 102 reports, printing 140 resizing documents copying 74 resolution HP ImageREt scanning 85 specifications 3 resolve problems blank pages 187 calibrating MFP 136, 168 color 183 Configuration page, printing 102, 140 control panel messages 172 curled media 182 Demo page, printing 140 faded print 180 feeding problems 186 jams 195 lines, printed pages 180 loose toner 181 Network configuration page, printing 102 pages not printing 188 pages printing slowly 187 paper 185 print quality 179 repetitive defects 183 replacing print cartridges 159 scan quality 191 skewed pages 182, 186 text 182 toner scatter 183 toner smear 181 toner specks 180 USB cables 188 wrinkles 183 restoring default settings 58, 126

RGB color options 66, 68 rollers, ordering 216 S scaling documents copying 74 Scan To button, programming 80, 130 scanners, color matching 68 scanning black and white 86 blank pages, resolve problems 192 canceling 85 color 85 from device control panel (Macintosh) 83 from device control panel (Windows) 80, 130 grayscale 86 HP Solution Center (Windows) 82 methods 78 page-by-page (Macintosh) 83 photos 85 quality, resolve problems 191 resolution 85 speed, resolve problems 192 to e-mail (Macintosh) 83 to file (Macintosh) 83 TWAIN-compliant software 84 WIA-compliant software 84 scatter, resolve problems 183 screen color matching 68 selection guidelines media 12 separation pad, ordering 216 servers information page, printing 140 service agreements 223, 236 HP ToolboxFX settings 123, 153 information form 225 part numbers 214 repacking MFP 224 settings changing 59, 126 color 65 Configuration page 102
driver presets 41 HP ToolboxFX 120, 150 Network configuration page 102 restoring defaults 58, 126 shipping MFP 224 size, copy reducing or enlarging 74 sizes, media selecting trays 57, 125 skewed pages 182, 186 slots memory 4 slow speed, resolve problems scanning 192 smeared toner, resolve problems 181 Smooth halftone option 65 software downloading 10 features 58, 125 HP Device Configuration 45 HP ToolboxFX 147 Macintosh 38 operating systems supported 8 Readiris OCR, installing 84 scanning from TWAIN or WIA 84 settings, changing 59, 126 uninstalling 35 Windows, features 30 solve problems Macintosh 46 special media envelopes 15, 56, 127 HP LaserJet glossy paper 16, 128 labels 15, 128 letterhead 16, 128, 129 specifications 13 transparencies 16, 128 specifications envelopes 15, 127 environmental 229 labels 15, 128 Material Safety Data Sheet 236 MFP 228 MFP features 3
paper 229 transparencies 16, 128 specks, resolve problems 180 speed scanning, resolve problems 192 spots, resolve problems 180 sRGB 66, 68 status alerts, HP ToolboxFX 148 Supplies Status page, printing 142 viewing with HP ToolboxFX 148 Status tab, HP ToolboxFX 148 stopping printing 62 storing MFP 229 print cartridges 159 streaks, resolve problems 180 subnet mask overview 106 subnets overview 106 Supplementary Documentation part numbers 213 supplies life expectancies 158 recycling 234 specifications 228 status page 142 status, viewing with HP ToolboxFX 148 supplies and consumables part numbers 213 support maintenance agreements 223, 236 part numbers 214 repacking MFP 224 service information form 225 supported network protocols 104 SupportPack, HP 223, 236 System Settings tab, HP ToolboxFX 120, 150 T technical support maintenance agreements 223, 236
part numbers 214 repacking MFP 224 service information form 225 telephone numbers HP fraud hotline 160 HP Printing Supplies Returns and Recycling Program 235 support 222 temperature specifications MFP environment 229 text, resolve problems misformed characters 182 toner loose, resolve problems 181 scatter, resolve problems 183 smeared, resolve problems 181 specks, 180 Toolbox. See HP ToolboxFX top output bin features 3 Transmission Control Protocol (TCP) overview 105 transparencies specifications 13, 16, 128 Trapping options 66 tray 1 loading 50 tray 2 loading 51 tray 3 loading 51 part number 215 trays double-sided printing 42 features 3 feeding problems, resolve problems 186 jams, clearing 200 loading 50 part numbers 215 TWAIN-compliant software, scanning from 84 two-sided printing 42, 60 types, media HP Solution Center settings 123, 153 selecting trays by 57, 125

Product Environmental Profile HP Color LaserJet CM1015/CM1017 MFP

September 2006

Hewlett-Packard Company Enterprise Imaging and Printing/Multifunction System and Infrastructure 11311 Chinden Blvd Boise, Idaho USA 83714
1- Environmental Highlights
Expandable/Upgradeable- memory, paper trays Free of mercury, painted plastics Environmental Certifications: Blue Angel, Energy Star, Canada ECP, Hewlett-Packard offers the Planet Partners product return program for both hardware and supplies in many geographic areas. Instant-On Fusingsaves energy N-Up Printingsaves paper
2- Product Restricted Materials
The information in this section refers to materials restricted by regulation or law and applies to parts, components and products sold by HP. This product does not contain: Asbestos Cadmium as a stabilizer, coloring agent or surface coating treatment. Lead carbonates or sulfates are not contained in any paint applied. Mercury Chlorofluorocarbons (CFCs), halons, HCFCs, HBFCs, 1,1,1 trichloroethane, carbon tetrachloride or methyl bromide. Chlorinated or brominated dioxins or furans are not present at a concentration that is currently prohibited by law. Polychlorinated biphenyls (PCB) or polychlorinated terphenyls (PCT). Plastic parts do not contain polybrominated biphenyls (PBBs) or polybrominated biphenyl ethers (PBBEs)
(also known as polybrominated biphenyl oxides (PBBOs)). Halogenated flame-retardants are not used in the housing plastics. This product complies with the requirements of the European Union's Directive 2002/95/EC on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS). This product and its packaging are marked/labelled in accordance with Chinas Management Methods for Controlling Pollution by Electronic Information Products legislation, enacted February 2006 (China RoHS). These and other material restrictions are summarized in HPs General Specification on the Environment (GSE), which can be viewed at http://www.hp.com/hpinfo/globalcitizenship/environment/pdf/gse.pdf For additional product material information about this product, see additional product materials below. For product material information for associated batteries and packaging, see batteries and packaging, below.

3- Batteries

This product does not contain batteries.

4- Operational Data

Operational Mode: 8 pages per minute Energy Consumption: Operation: Ready: Sleep: Off: 185 W 17 W 17 W (Per U.S. EPA ENERGY STAR Test Guidelines 0W
Default Time to Sleep: (Ready mode same as sleep) Configuration tested: Color LaserJet CM1017 MFP using A4 paper printing simplex at 8 ppm Acoustical Noise: (declared sound power (LwAd) per ISO 7779/ISO 9296) Operation: Ready: 6.1 bels inaudible
Configuration tested: Color LaserJet CM1017 MFP using A4 paper printing simplex at 8 ppm Chemical Emissions: Air emissions testing is performed in accordance with Test method for the determination of emissions from hardcopy devices with respect to awarding the environmental label for office devices with printing function according to RAL-UZ 122, BAM April 2006. The exposure scenario (concentration) is based on a generic office model; consisting of two hours of printing in an eight-hour day in a 32 cubic meter room with a ventilation rate of 0.8 air changes per hour. Note: Tests are conducted using HP printing supplies. Results with other than HP supplies may differ. concentration (mg/m3-) operation standard/guideline BDL(5) 0.200 (1) 0.082 0.500 (2) 0.008 0.050 (3)
parameter ozone TVOCs (4) dust
(1) from US and German occupational exposure limits (Threshold Limit Values established by the American Conference of Governmental Industrial Hygienists and Maximale Arbeitsplatz Konzentration in the Federal Republic of Germany) (2) based on indoor air quality guidelines established for USEPA and State of Washington new office occupancies (3) based on indoor air quality guidelines established for State of Washington new office occupancies (4) TVOCs total volatile organic compounds (5) BDL -- Below Detection Limit of test equipment

Configuration tested: Color LaserJet CM1017 MFP using A4 paper printing simplex at 8 ppm

5- Product Physical Data

Models: Weight, Width x Depth x Height HP Color LaserJet CM1015 MFP (CB394A): 22 kg, 44 x 51 x 53 cm HP Color LaserJet CM1017 MFP (CB395A): 22.2 kg, 44 x 51 x 54 cm (Measurements and weight provided are for a non-packaged product without toner cartridge)
6- Product Packaging Data
Packaging materials do not contain lead, mercury, cadmium or hexavalent chromium as an intentionally added element. The sum concentration of incidental lead, mercury, cadmium and hexavalent chromium in the packaging for this product is less than 100mg/kg. No chlorofluorocarbons (CFCs), halons, HCFCs, HBFCs, 1,1,1 trichloroethane, carbon tetrachloride or methyl bromide are used in plastic foam packaging materials. Plastic packaging materials are marked according to ISO 11469 and DIN 6120 standards. Product Packaging: Corrugated Paper1 Expanded Polystyrene Foam (EPS) LDPE (bag) HDPE Bag) Weight: 2.95 kg Weight: 0.45 kg Weight: 0.055 kg Weight: 0.018 Kg
1. Made from recycled paper. Actual proportions of recycled content will vary depending on geographic location.
HP designs packaging to be recyclable where practical. The recyclability of the packaging depends on the availability of municipal recycling programs for the packaging used. To ensure compliance with local packaging take-back requirements, in the following European countries, HP is a member of a packaging recovery scheme. Some countries are operating a Green Dot system as indicated. Countries with Green Dot systems Austria (ARA) Belgium (Fostplus: consumer products) (Val-I-Pac: professional products) Bulgaria (Ecopak) Croatia (Eko-Ozra) Czech Republic (Eko-Kom) Estonia (ERO) Finland (PYR Ltd) France (Eco-Emballages) Germany (DSD) Greece (HERRCO) Hungary (OKO-Pannon Kht) Ireland (Repak) Lithuania (Zaliasis taskas) Luxembourg (Valorlux) Norway (Gront Punkt) Portugal (Punto Verde SA) Romania (Eco Rom) Slovakia (Envi Pak) Slovenia (SloPak) Spain (Ecoembes) Sweden (Repa Registret) Turkey (Sevko) Countries with no Green Dot system
Italy (Conai) Norway (Materialretur) Switzerland (SWICO) UK (Valpak) Some larger HP offices also accept HP product packaging* from customers in countries or areas without local packaging recovery schemes. Contact your local HP sales office for more information.

*This does not include packaging that is contaminated or contains dangerous substances, which should be disposed of in accordance with local regulations.
7- End-of-Life Management/ Recyclability
Hewlett-Packard offers the Planet Partners product return program for both hardware and supplies in many geographic areas. To determine if a program is available for this HP product in your area, please refer to our recycling Web site at http://www.hp.com/recycle or contact your nearest HP sales office. Products returned to HP will be recycled, recovered or disposed of in a responsible manner This HP product is designed to enhance end-of-life disposal options by: Marking plastic parts weighing more than 25g according to ISO 11469 international standards Eliminating glues and adhesives from product construction where technically feasible Using common fasteners Including snap-in features This HP product contains the following materials that may require special handling at end-of-life: none For recycling information, you can contact http://www.hp.com/recycle or contact your local authorities or the Electronics Industries Alliance: http://www.eiae.org.

8- For more Information

The following information is available online at http://www.hp.com/go/environment More about HPs commitment to the environment Material Safety Data Sheets (MSDS) for HP printer supplies Environmental profiles ITECO Declarations for many related HP products End-of-life return and recycling programs for selected HP products, depending upon geographic location

9- Company Information

Environmental Policy Hewlett-Packard Company established an environmental policy in 1992 with the goals of providing products and services that are environmentally sound throughout their lifecycles and conducting its operations worldwide in an environmentally responsible manner. HPs environmental commitment is to reduce the environmental impact of our products, services and operations, thereby enabling both HP and our customers to operate more sustainably. ISO 14001 In June 2000 HP achieved ISO 14001 certificationthe international standard for environmental management systemsof its worldwide manufacturing operations. Issued by the independent registration firm, Bureau Veritas Quality International (BVQI), this global certification is your assurance that HPs policies, procedures and organization for managing the environmental aspects of our operations meet the voluntary requirements of ISO 14001. Ozone-Depleting Substances Hewlett-Packard has eliminated all manufacturing process uses of chlorofluorocarbons (CFCs), HBFCs, halons, 1,1,1 trichloroethane (TCA), carbon tetrachloride and methyl bromide, and we require suppliers to avoid using these chemicals in their manufacturing processes.

2004 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.