User's Guide

HP DeskJet 1220C

Professional Series

Copyright 2000 Hewlett-Packard Company Printed in Singapore Manual Part No. C2695-90001
http://www.hp.com/go/dj1220

C2695-90001

Acknowledgements
HP ColorSmart II, HP PhotoREt III, and HP ZoomSmart Scaling Technology are trademarks of Hewlett-Packard Company. Microsoft is a U.S. registered trademark of Microsoft Corporation. Windows is a trademark of Microsoft Corporation.

Notice

The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.

1/2000

contents
welcome Using this Guide For More Information System Requirements getting started Understanding the Printer Parts and Functions Setting Up Installing from the Starter CD (Recommended) Installation for Windows 95, Windows 98, and Windows NT 4.0 Installation for Windows 3.1 Print a Test Page other connections Connections Using the USB Port (Windows 98) Using Your Printer on a Network Connecting to an External Print Server win Printing Features Save Your Settings Enlarging or Reducing a Document Handout Tiling Booklet Manual Duplex (Two-Sided Printing) Mirror Image Banner Watermark Imaging Options Preferences Printing from DOS Software Programs HP DeskJet Control Panel for DOS Installing the HP DeskJet Control Panel for DOS Using the HP DeskJet Control Panel for DOS DOS Printer Driver mac Setting Up Your Printer on a Macintosh Computer Printing Features printing on various paper media Alternative Top Media Feed

English

Manual Feed
maintenance tips Maintaining the Printer Selecting and Loading Paper Using and Caring for Print Cartridges troubleshooting Power Cannot Be Turned On Nothing Is Printed A Blank Page is Ejected Placement of the Text or Graphics is Wrong Something on the Page is Missing or Incorrect Printer Takes a Long Time to Print a Job Paper is Jammed in the Printer Tips for Avoiding Paper Jams Uninstalling the Printer Software USB Installation Failed or Nothing Prints Through USB (Windows 98) Printer Does Not Print After Switching Ports Aligning the Print Cartridges Cleaning the Print Cartridges Mac Troubleshooting Printing a Sample Page Printing a Diagnostic Page Customer Support Toolbox Web HP Telephone Support specifications Printer Specifications Ordering Information HP Supplies Print Cartridge Parallel Cable USB Cable Network Interface HP Bright White InkJet Paper HP Premium InkJet Paper HP Premium Heavyweight InkJet Paper HP Premium Photo Paper HP Premium Plus Photo Paper HP Professional Brochure and Flyer Paper HP Premium Transparency Film HP Banner Paper HP Iron-on T-shirt Transfers
HP Greeting Card Paper HP Felt-Textured Greeting Cards, Ivory/Half-fold HP Glossy Greeting Card Paper HP Restickables Regulatory Notice Power Cord Statement LEDs Classification Energy Consumption Safety Information FCC Regulations Hewlett-Packard Limited Warranty Statement Extent of limited warranty Limitations of Warranty Limitations of Liability Local Law appendix Language Abbreviations index

welcome

welcome Your HP DeskJet 1220C series printer can print vibrant colors on paper up to 13" x 50". It connects directly to IBM and IBM-compatible computers through a parallel port or a Universal Serial Bus (USB) port. It connects to Macintosh computers through a USB port. The printer can also be shared on a network.

Using this Guide

This guide includes the following sections: Getting StartedShows how to set up your printer. Other ConnectionsExplains how to connect using a USB cable, how to connect to a network, and how to connect to an external print server. Win Describes the printing and imaging features for computers running Windows. Mac Describes the printing and imaging features for Macintosh computers and how to connect to Macintosh computers. Printing on Various Paper MediaLists the media that you can use in your HP DeskJet 1220C series printer. Maintenance TipsLists ways to keep your printer in good condition. TroubleshootingHelps you solve printer problems and explains how to contact Customer Support. SpecificationsLists information such as print cartridge part numbers, supported media, tray capacity, and system requirements.

For More Information

Toolbox Contains how-to and troubleshooting instructions, and allows access to printer maintenance functions and HP information. Under Windows, an icon appears on the desktop after you install the software. In Macintosh, a desktop printer icon appears on the desktop. Includes printer software, additional software templates, a quick tour of your printer, a utility that lets you copy the printer software to a floppy disk, an electronic copy of this Users Guide, and ordering information.

Starter CD

Web Site
http://www.hp.com/go/dj1220 links to the HP web site for latest printer software, product, operating system, and support information.
Note: If the suggestions in these resources do not help you solve your printing problems, see page 27 for a list of resources available to you for the support and maintenance of your printer. You can also go to http://www.hp.com/cposupport for online technical support, which includes searchable technical notes databases. Or, ask for assistance from the HP Customer Care Center.

System Requirements

Check that your computer meets the following requirements: Windows 95/98 Pentium 60MHz processor, 16MB RAM, at least 50MB of free hard disk space. Windows 3.1x 486DX processor, 66MHz, 8MB RAM, at least 50MB of free hard disk space. Pentium 60MHz processor, 24MB RAM, at Windows NT 4.0 least 50MB of free hard disk space. Macintosh Systems MAC: OS 8.1 and later, USB-connect Macintosh only; OS 7.6.1 and later, Network Macintosh only. DOS DOS 3.3 or later, 486DX processor, 66MHz, 4MB RAM.

Note: Graphics intensive documents may require more than 50MB of free hard disk space.

getting started

1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16.
Output trayCollects the printed pages. Paper guidesGuides the paper into the printer. Access coverGives access to the print cartridges and jammed paper. Bypass stopperLifts for inserting paper into the alternative top media feed. Cartridge LEDBlinks when the access cover is open or a cartridge error occurs. Cancel buttonCancels the current print job. Resume buttonBlinks while waiting for a printed page to dry. Press it if you do not want to wait. Power buttonTurns the power off and on. Postcard guideExtends to guide short media into the printer. Main paper trayHolds the standard paper. USB portJack for the Universal Serial Bus cable. Parallel portJack for the parallel cable. Rear media feedFeeds thicker paper that requires a straight paper path. Removable panel knobTurns counterclockwise for removing the rear panel, or clockwise to lock it. Removable panelAlternate access to jammed paper. Power inputConnector for the power cable.
Understanding the Printer Parts and Functions

Setting Up English

4" (102 mm) 6" (152 mm)

13" (330 mm)

19" (482 mm)

HP C2950A / HP C2951A.

English Installing from the Starter CD (Recommended)
Note: For USB connections, skip to page 9. Note: The Starter CD includes a utility that can copy the software to 3.5" highdensity diskettes or to a server.
Installation for Windows 95, Windows 98, and Windows NT 4.0
Note for Windows 95 and Windows 98 users: If you see the message New Hardware Found at any time while installing the printer software, select Do not install a driver (Windows will not prompt you again) and click OK. If you see the Update Device Driver Wizard dialog box, click Next until you have a Finish option, and then click Finish. Note for Windows NT 4.0 users: You must have administrator privileges to install a printer in Windows NT 4.0.
1. Start Microsoft Windows and make sure no other Windows applications are running. 2. Insert the Starter CD into your CD-ROM drive. The installation program runs automatically. If the installation program does not run automatically, click Start, select Run, and at the command line box, type the letter of your computers CD-ROM drive followed by :\SETUP (for example, type D:\SETUP). 3. Click Install Printer Driver from the CD menu. Follow the instructions that appear on the screen to complete the printer driver installation. Installation for Windows 3.1 1. Start Microsoft Windows and make sure no other Windows applications are running. 2. Insert the CD into the CD-ROM drive.

connections

3. In the Program Manager window, click File and then select Run. 4. At the command line box, type the letter of your CD-ROM drive followed by \WIN31\PCL3\<language>\SETUP.EXE, where <language> is a 3-character code (see the appendix on page 39 for a list of the 3-character language codes). For example, type D:\WIN31\PCL3\ENU\SETUP.EXE, where ENU is the code for English. 5. Follow the instructions that appear on the screen to complete the driver installation.

Print a Test Page

1. 2. 3. Open the Printers folder in the Control Panel. Right click the printer icon and select Properties from the pop-up menu. Select Print Test Page. If the test page does not print, see page 21. other connections
Connections Using the USB Port (Windows 98)
The latest personal computers have USB ports that can be directly connected to the printers USB port. After connecting the USB cable, the New Hardware Found Wizard should appear. If it does not, your computer is probably not configured to use USB. Use a parallel cable instead to connect the printer to your computer.
Note: The following procedure assumes that you have completed steps 1 through 5 in the Setting Up section that starts on page 4.
1. Insert the HP Printer Starter CD into your CD-ROM drive. Do not click the printer installation icon. Proceed to step 2.
2. Turn off the printer and connect the USB cable (purchased separately; part number C6518A). 3. Turn on the printer. If the computer is properly configured to use USB, Windows will detect the printer. 4. The Add New Hardware Wizard dialog box appears. a. Click Next until you are asked to specify a location for the software. b. Click Browse, double-click on the CD icon (typically the D: drive), click on the Windows\Win98usb directory, and then click OK. c. Click Next to the see the subsequent dialog boxes, and click Finish. d. Click Back if Windows was unable to locate a driver and repeat steps 4a to 4c. If the Add New Hardware Wizard screen disappears before completing the installation, detach and reattach the USB cable, and repeat step 4. 5. Install the printer software. Click Next, and follow the instructions that appear on the screen to complete the installation.

Note: Do not connect a USB and a parallel cable to printer at the same time.
To verify the installation: 1. Make sure the USB cable is properly connected and the printer is on. 2. Open the printers properties from the printer control panel. 3. In the Details tab, check that the printer is set to the USB port. 4. In the General tab, click Print Test Page. If the test page does not print, see Troubleshooting on page 21.
Using Your Printer on a Network
Your printer can be shared in a network environment by connecting it directly to a network via an optional HP JetDirect external print server. For information about installation and setup of HP JetDirect print servers, refer to your HP JetDirect Hardware and Software Installation Guides.
Note: Although alternate installation methods are described below, the Starter CD is all you need to guide you through a shared printer installation.
Installing a network printer with the Add Printer command: 1. Click Start, select Settings, and then select Printers.
2. Double-click Add Printer. 3. In Windows 95/98, select Network Printer. In Windows NT 4.0, select Network Printer Server, when prompted. 4. Type in the network path or queue name of the shared printer. Click the Have Disk option when prompted to select the printer model. 5. Click Browse and locate the HP1220C.INF file. This file contains the printer name for you to select. The file is located on the Starter CD in Windows\PCl3\winnt\enu or Windows\PCl3\win9x\enu. If you need help, contact your System Administrator. 6. The Installation Option screen appears. Follow the instructions on the screen to complete the PC configuration process.
Connecting to an External Print Server
If youve already installed the printer software and you want to connect to JetDirect port: 1. Insert the HP JetDirect CD-ROM into your CD-ROM drive. If the installation program does not run automatically, launch Explorer and locate the file. 2. Select the option to install JetAdmin and follow the instructions on the screen. 3. After completing the Jet Admin install, select HP DeskJet 1220C Printer in the Printers folder. 4. Click the right mouse button and select Properties. 5. Select the Details tab, and click Add Port. 6. Select a new JetDirect port and assign it to the printer. 7. Click OK.

Printing Features

This section describes the features of your new printer, such as tiling, and the available imaging options, such as converting to grayscale. For detailed procedures on how to use features, see the online help.
Note: The printing features described here are for Windows 95 or later, and Windows NT 4.0 or later.
You can access the Printing features using the printer control panel and right clicking on the printer icon. In Windows 95 or 98, select Properties. In Windows NT 4.0, select Document Defaults. Most applications also let you access printer properties from the Print dialog. Save Your Settings You can save the current driver settings (for example, page orientation, paper source) for reuse. For convenience, Quick Sets can be saved from most printer driver tabs. You can also restore printer driver default settings by selecting Factory Defaults. Enlarging or Reducing a Document

Use the HP ZoomSmart feature to enlarge or reduce documents. Handout
This is useful when printing presentation slides on regular paper.
Note: If your software application has a handout feature and you select it in the application, DO NOT select Handout in the Features Tab.

Tiling

Tiling lets you enlarge and print a page in sections and on different sheets of paper. You can then tile the sheets of paper to form a large poster.
Note:: For multiple-page documents, only the first page of the document is tiled. Additional pages in the document must be tiled one at a time. The available tile sizes in the dropdown list depend on the paper size selected.

Booklet

Booklet lets you print and collate a multiple-page document by printing two pages on each side of the paper. For example, an 8-page document is printed with pages 1 and 8 on the same side of the paper and pages 2 and 7 on the other side of the paper. Folding the printout in half creates a booklet.
Note: If your software application has a booklet printing feature and you select it in the application, DO NOT select Booklet in the Features Tab. If your software application has a collating option, DO NOT select it while using the Booklet feature.
Manual Duplex (Two-Sided Printing)
You can print on both sides of the page using the easy-to-follow onscreen instructions.
Note: Do not print on both sides of pages that are covered densely with ink.

Mirror Image

Mirror image prints the reflected image of a page. If you use this feature when printing on transparencies, the printed side will be face down on the projector. The other side can then be written on and cleaned off without damaging the printed side. You can also use this feature for printing on Iron-on T-shirt transfer paper. Banner
You can create a banner using software such as Corel Print House, Microsoft Publisher, or Broderbund Print Shop. Use big pictures and bold fonts in big sizes. For best results, use HP Banner Paper.
Note: When using Corel Print House to create a banner, choose a border or draw a box around the design so the printed banner is centered.

Watermark

Lets you print a watermark on the first page or on all pages of a document.

Imaging Options

You can adjust the saturation, brightness, and color tone of printed images by moving the slider bar on the Imaging tab. The saturation controls the relative purity of printed colors. The brightness darkens or lightens the printed image. The color tone controls the perceived warmth and coolness of printed colors. Grayscale Sepia Tone Optimized for Fax Grayscale tones print images using only shades of gray. Sepia tones give your images an antique look by printing them using only brown and white. Optimized for Fax prints your images using high-contrast shades of gray making your printed document ideal for faxing. Select Image Enhancement if you want your images enhanced by image processing algorithms that increase the contrast and sharpen the image.

Image Enhancement

Preferences
The Preferences tab lets you set whether or not a document prints immediately, a print preview is displayed, or a print confirmation is displayed. It also lets you change what happens when the media width sensor detects that the page is not wide enough.
Note: The Preference tab also lets you change the amount of time a page is left to dry before the next page prints. Each paper type has a default dry time.
Ink Volume is a slider that increases or decreases the amount of ink used, which affects the way colors appear on the page.
Printing from DOS Software Programs
When printing from DOS, you can adjust print settings in two ways: in the HP DeskJet Control Panel for DOS and from within your DOS applications printer driver. HP DeskJet Control Panel for DOS You have access to many printer features through application specific DOS printer drivers; however, some software manufacturers do not develop printer drivers for their DOS applications. Use the DeskJet Control Panel to specify the default printer settings for printing from DOS applications.
Note: HP DeskJet Control Panel does not support many of the special printing features. For more information, see the online help.
Installing the HP DeskJet Control Panel for DOS Before you install the Control Panel, make sure your printer is set up and turned on. 1. Insert the Starter CD into the CD-ROM drive. 2. At the DOS prompt C:\>, type the CD-ROM drive letter and change the directory to \dos\djcp\. For example, type D: and press ENTER, then type cd \dos\djcp\, and press ENTER. 3. Type INSTALL, and press ENTER. 4. Follow the instructions on the screen to complete the installation. Using the HP DeskJet Control Panel for DOS 1. Open the DeskJet Control Panel by changing your directory to C:\HP1220C. 2. Type DJCP, and press ENTER. 3. Select printer settings that are not available from your DOS applications. Printer settings that are selected from a DOS application may override printer settings selected from the Control Panel. 4. If desired, clean and align the print cartridges for best print quality. DOS Printer Driver The manufacturers of DOS applications supply printer drivers. The HP DeskJet 850 is the recommended printer driver. If it is not available, use the HP DeskJet 600 or 500 series.

Setting Up Your Printer on a Macintosh Computer
You can connect the printer to the latest models of Macintosh computers (Mac OS 8.1 or later) through the USB port. To connect older models without a USB port, you can either connect the Macintosh to a HP JetDirect print server (JetDirect 300x), or contact Apple for USB solutions. Before connecting your printer to the computer, ensure that your configuration meets these requirements: Your computer must support USB You need a USB-compliant interface cable Your computer must be running MacOS 8.1 or later
1. Connect the USB cable (purchased separately; part number C6518A). 2. Insert the HP Printer Starter CD into your CD-ROM drive. Doubleclick the Installer icon.
3. Follow the instructions on the screen to complete the installation. 4. Select Chooser from the Apple menu. 5. Click the printers icon from the left side of the Chooser window. Then, click HP 1220C from the right side of the Chooser window. Close the Chooser.
Many of the features available in Windows are also available on Macintosh. See the balloon help for information on the available features and their options.
printing on various paper media You can print on the media listed below. For details, see Printer Specifications on page 29. Standard paper Custom paper Envelopes Cards Thick (0.52 mm or 0.02") cards Labels Transparencies and slides HP special paper
Note: If printing more than one page on transparencies, photo paper, or other special paper, the Resume light blinks after each page has been printed to allow for the printed page to dry before printing the next page. Press the Resume button if you do not want to wait for the printed page to dry before printing the following page.
Alternative Top Media Feed

maintenance tips

Maintaining the Printer
The printer does not require scheduled maintenance. Periodic cleaning, however, enhances the look of the printer and keeps it in peak condition. Cleaning may also make it easier to diagnose problems. Clean the exterior with a soft cloth moistened with mild detergent and water.
Caution: Clean the printer only with water or water mixed with a mild detergent. Using other cleaners or alcohol may damage the printer. Caution: The ink in the print cartridges has been carefully formulated by Hewlett: Packard to ensure superior print quality and compatibility with your printer. Damage to the printer or the print cartridge resulting from modifying or refilling the print cartridge is not the responsibility of HP.
Selecting and Loading Paper

The printer prints on plain paper and most other types of paper. Most plain paper used for photocopying yields good results.
Note: Paper does not need to be removed from the main bottom media tray when using the alternative top media feed. The printer checks for paper feeding from the alternative top media feed. If paper is detected, the printer picks paper from there without checking the main bottom media tray.
Always use paper that conforms to the printer specifications. Do not use media that is damaged, curled, or wrinkled. Do not use paper with cutouts or perforations or paper that is heavily textured or embossed. Do not use multiple-part forms. Load only one paper type at a time into any of the trays. Except when using manual feed, load the paper print side down with the right edge of the paper aligned against the right edge of the tray. Do not load more than 150 sheets of paper or 15 envelopes into the main tray at one time. For the alternative top media feed, do not load more than 10 sheets of paper or 3 envelopes. Load only one sheet of paper into the manual feed tray.
Using and Caring for Print Cartridges
When you open the printers access cover, the yellow arrow on the print cartridge cradle aligns to one of the icons near the back of the printer. If the Print Cartridge Status light flashes, open the printers access cover and follow the instructions below.
If the arrow points to. Problem with color print cartridge It means. The print cartridge is either: - missing - improperly installed - the wrong print cartridge for the printer - defective To solve the problem. 1 Insert print cartridge if there is none. 2 Reinsert print cartridge if there is one. 3 If the above do not solve the problem, verify the color cartridge is an HP C6578 Series cartridge, and the black cartridge is an HP 51645 Series cartridge. 4 If the problem persists, replace the cartridge. Consider replacing the color cartridge with an HP C6578 Series cartridge.
Problem with black print cartridge
Color print cartridge low on ink
Color print cartridge is running low on ink.
Black print cartridge low on ink

Black print cartridge is running low on ink.
Consider replacing the black cartridge with an HP 51645 Series cartridge.

Print cartridges OK

Print cartridges are operational.

No problems.

troubleshooting
Power Cannot Be Turned On
Check that the power cord is connected. Check that the Removable panel, located at the back of the printer, is tightly pushed into the slot and that the knob is in the LOCK position.

Nothing Is Printed

Check the power Make sure the power cord is connected firmly to the printer and to a working outlet, and that the printer is turned on. The Power light on the front panel of the printer should be lit. Be patient Complex documents containing many fonts, graphics, and/or color photos take longer to begin printing. If the Power light is blinking, the printer is processing information. Check the paper Make sure paper is loaded correctly in the tray and that the paper is not jammed in the printer. Check the print cartridges Make sure that both the black and color print cartridges are properly installed and that the access cover of the printer is closed. The cartridge LED flashes if the print cartridges are not installed correctly. Try printing a sample page Turn the printer off, and then back on. Press the Resume button and release it when the Resume light starts to blink. If the sample page prints, then the problem is not with the printer. Check the printer setup Make sure your HP DeskJet printer is selected as the current or default printer and that Pause Printing is not checked. Check the network setup Make sure that your printer is properly set up in your network environment. See Use the printer on a network on the How Do I?
Toolbox help, and the documentation provided by your network vendors.

A Blank Page is Ejected

Check that the tape is removed from the ink nozzles on the print cartridges. Check that the media you are using is wide enough The media width must match the page settings in your print settings. Check for an empty print cartridge If you are printing black text and a blank page is printed, your black print cartridge may be empty. Replace the black print cartridge. Check the printer setup Make sure your printer is selected as the current or default printer. Check the parallel port on your computer If you are using a parallel cable, make sure your printer is connected directly to the parallel port. Do not share the port with other devices such as a Zip drive.

Placement of the Text or Graphics is Wrong
The paper size or orientation settings may be incorrect Make sure the paper size and page orientation selected in the software program match the settings in the HP print settings dialog box. The paper may not be loaded correctly If everything on the page is slanted or skewed, make sure the paper width and length guides fit snugly against the left and bottom edges of the paper stack and that there are no more than 150 sheets of paper loaded in the main tray or 10 sheets of paper in the alternative tray. The margin settings may be wrong If the text or graphics are cut off at the edges of the page, make sure the margin settings for the document do not exceed the printable area of your printer.
Something on the Page is Missing or Incorrect
The margin settings may be wrong Make sure the margin settings for the document do not exceed the printable area of your printer.
Color print settings may be wrong Grayscale might be selected in the HP print settings dialog box. The wrong printer may be selected Make sure the correct printer is selected as the current or default printer.
Printer Takes a Long Time to Print a Job
Check your system configuration The minimum system configuration for your printer is 48666MHz with 24MB RAM. However, the printer performance is optimized for Pentium machines. There may be insufficient hard disk space in your system For printing on 11"x17" paper, it is recommended that you should have at least 50MB free hard disk space in your system. If you are printing graphics-intensive files, make sure you have enough (more than 50MB) hard disk space. For Windows 98, if you are using a parallel connection, try switching to a USB connection. For more information, see page 9. There may be insufficient virtual memory in your system Increase the size of your systems virtual memory. The PhotoREt option is disabled. If you are printing Best mode on letter-sized HP Premium Photo Paper and have disabled the PhotoREt option, you need at least 300MB free hard disk space in your system, and the printer takes a longer time to print. The port setting configuration in your system is not set to ECP Refer to the manual that comes with your computer for information on how to change your port setting or contact your computer manufacturer. A print cartridge may be low on ink Replace the low ink print cartridge.

Paper is Jammed in the Printer
Note: To clear the printer of any jammed paper, open the access cover and pull the paper towards you. If you cannot reach the jammed paper, turn the panel
knob at the back of the printer, remove the panel, pull out the jammed paper, and replace the panel. If you still cannot reach the paper, lift up the output tray, and remove the jammed paper from the main paper tray.
Tips for Avoiding Paper Jams
Make sure nothing is blocking the paper path. Do not overload the alternative paper tray. The alternative paper tray holds up to 10 sheets of plain paper or other print material measuring the same thickness. The bottom main tray holds up to 150 sheets of plain paper. Load paper properly. Do not use paper that is curled or crumpled. Always use paper that conforms with those listed in the Printer Specifications section.
Uninstalling the Printer Software
For parallel port or network connections in Windows 95, 98, and NT 4.0: 1. Start Windows and make sure no other Windows applications are running. 2. Click Start, Programs, HP DeskJet 1220C Printer, and select Uninstaller. 3. Follow the instructions that appear on the screen, to complete the removal of the printer software.
Note: You must have administrator privileges to uninstall the printer software in the Windows NT 4.0.
For USB connections in Windows 98, follow the steps above, and restart Windows. If the software was not successfully installed, or the Uninstaller could not be found: 1. Install the printer software for a parallel port connection (LPT1) using the Starter CD. 2. After installation is complete, uninstall the software as described above. This will also remove previously failed USB installations. 3. Restart Windows to complete the removal of the printer software.
USB Installation Failed or Nothing Prints Through USB (Windows 98)
If the installation failed, uninstall the driver and retry the installation. Check that your computer has a USB port and is properly configured to use USB. Check that your computer is running Windows 98. Check that the USB cable is properly connected to the computer and the printer. Check that the printer is on. Verify that the system detects the printer: In the System control panel check that you can see USB Hewlett-Packard DeskJets device name and the DeskJet 1220C printer name below.

appendix

Language Abbreviations
Language Arabic Chinese (Simplified) Chinese (Traditional) Czech Danish Dutch English (US and UK) Finnish French (Euro) German Greek Hebrew Italian Japanese Korean Norwegian Polish Portuguese (Euro) Russian Spanish Swedish Turkish Abbreviation ARA CHS CHT CZE DAN DUT ENU FIN FRE GER GRE HEB ITA JAP KOR NOR POL POR RUS SPA SWE TUR
access door, 3 aligning the print cartridges, 25 alternative top media feed, 18 avoiding paper jams, 24
banner printing, 14 blank page prints, 22 blinking LEDs, 21 booklet, 13 cancel button, 3 cards, 18 cleaning the print cartridges, 26 custom paper, 18 customer support, 27 DeskJet control panel, 16 diagnostic page, 27 dimensions, 31 DOS, 15 envelopes, 18 faxes, 15 FCC regulations, 36 flashing LEDs, 21 fonts, 30 graphics are wrong, 22 grayscale, 15 handout, 12 HP supplies, 33 icons, 20 image enhancement, 15 imaging options, 15
ink volume, 15 installing printer software, 8 interface, 31 jammed paper, 23 JetAdmin, 11 labels, 18 Macintosh information, 17 Macintosh troubleshooting, 26 main paper tray, 3 maintaining your printer, 19 manual duplex, 13 manual feed, 3, 18 media size, 30 media handling, 31 media width sensor, 15 memory, 31 mirror-image printing, 14 missing images, 22 network printing, 10 nothing prints, 21, 26 operating environment, 32 ordering information, 33 output tray, 3 paper, 19, 33 paper guides, 3 paper jams, 23 parallel port, 3 part numbers, 33 parts, 3 power button, 3 power input, 3
power requirements, 31 preferences, 15 print cartridge icons, 20 print servers, 11 print speed, 29 print test page, 9 printer drivers, 16 printer software, 8 printing features, 12 removable panel, 3 removable panel knob, 3 resume button, 3 sample page, 27 save settings, 12 selecting paper, 19 sepia tone, 15 slow printing, 23 special paper, 18 specifications, 29 Starter CD, 1 supplies, 34 switching ports, 25
system requirements, 2 telephone support, 28 test page, 9 text is wrong, 22 tiling, 13 Toolbox, 1, 27 transparencies, 18 troubleshooting, 21 two-sided printing, 13 uninstalling the software, 24 USB, 3, 9, 17 USB fails, 25 using this guide, 1 verify a USB installation, 10 warranty, 36 watermarks, 14 web site, 2, 27 weight, 31 ZoomSmart, 12
DECLARATION OF CONFORMITY according to ISO/IEC Guide 22 and EN 45001
Manufacturer's Name: Manufacturer's Address: declares that the product Product Name: Model Number: Product Options: DeskJet 1220C, DeskJet 1220Cxi and DeskJet 1220Cse C2693A, C2694A and C2695A All Hewlett-Packard Singapore (Pte) Ltd InkJet and Imaging SolutionsAsia Operation, 20 Gul Way, Singapore 629196