Users Guide

HP DeskJet 350 Series

2697_08u_cover.p65

2/24/00, 4:07 PM

Acknowledgements

Apple, Mac, and Macintosh are registered trademarks of Apple Computer, Inc. Microsoft, MS-DOS, Windows, and Windows NT are registered trademarks of the Microsoft Corporation Panasonic is a registered trademark of Matsushita Electric Industrial Co., Ltd.

Notice

The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. No part of this document may be photocopied, reproduced, or translated to another language without prior written consent of Hewlett-Packard Company.

contents

Contents Contents Welcome Items in the Box Printer Buttons and Lights Travel Tips Getting Started Connecting the Printer to Your Computer Connecting to Power Source Loading Paper Installing Print Cartridges Print Cartridges Handling Print Cartridges Storing Print Cartridges Loading Paper Feeding Paper Manually Installing the Portable Sheet Feeder Using the Portable Sheet Feeder Removing the Portable Sheet Feeder Supported Paper Types Transparencies and Glossy Paper Heavy Stock and Other Special Paper Paper Types Not Supported Installing the Printer Software System Requirements Installing on Microsoft Windows Systems Installing on MS-DOS Installing on Macintosh Systems Using the Battery Pack Installing the Battery Pack Removing the Battery Pack Charging the Battery Pack Troubleshooting How to find answers Paper Jam Printer Is Not Responding Paper Feed Problems Paper Skew Problem Blank Page Printed Printer Lights Blink Supplies and Accessories Print Cartridges i i
Cables Accessories HP Premium InkJet Paper HP Premium Transparency Film HP Greeting Card Paper HP Professional Brochure and Flyer Paper HP Restickables Specifications Minimum Margins Customer Support Toolbox Internet HP Telephone Support Regulatory Notices Safety Information FCC Regulations Power Cord Statement LEDs Classification Energy Consumption HP Limited Warranty Statement Index DECLARATION OF CONFORMITY

welcome

Welcome The HP DeskJet 350 series printer is a high-quality inkjet printer, giving you up to 600 by 600 dots per inch (dpi) text and graphics printing on a variety of paper types and transparencies. For added convenience, the printer comes with a portable sheet feeder that can hold up to 30 sheets of paper. You can use the HP DeskJet 350 series printer with a PC running Microsoft Windows, or an Apple Macintosh computer if you use the appropriate cable. To get that best performance from your printer and the latest printer information, refer to: HP website at http:\\www.hp.com\go\dj350 this Users Guide the on-screen help

Items in the Box

Portable sheet feeder
HP DeskJet 350 series printer
HP Customer Care Guide and Setup Roadmap

Starter CD

Power adapter
Print cartridges and storage container
CBi IR Adapter and Ni-MH battery
Printer Buttons and Lights
Battery Charging light Indicates that whether or not the battery is being charged. Power light Indicates whether the power is on or off.
Change Cartridge button Press to move the print cartridge cradle to the loading position or to return it to the home position.

3. In the Program Manager window, click Run from the File menu. 4. At the command line box, type the letter of the CD-ROM drive followed by \WIN31\PCL3\<Language>\SETUP.EXE. Substitute the appropriate threecharacter language code (found in the table below) for <Language>.
Language Danish Dutch English Finnish French German Abbreviation DAN DUT ENU FIN FRE GER Language Italian Norwegian Polish Portuguese Spanish Swedish Abbreviation ITA NOR POL POR SPA SWE
5. Follow the instructions that appear on the screen to complete the printer software installation.

Installing on MS-DOS

The printer comes with a configuration utility called DJPMenu that allows you to define or change the settings on the HP DeskJet 350 series printer if your MS-DOS applications do not allow you to do so.
Note: You do not need to install the DJPMenu software if you are printing from your Microsoft Windows 3.1x applications.
Use the following procedure to install and run the printer configuration utility: 1. Make sure that the printer is connected directly to the parallel port of your computer. (The DJPMenu software requires this.) 2. Insert the installation floppy disk into drive A. 3. At the MS-DOS prompt (A:\>) type INSTALL, and press ENTER. 4. Follow the instructions that appear on the screen to complete the printer software installation. 5. To run the DJPMenu software, type C:\DESKJET\DJPMENU at the MS-DOS prompt.
Note: For more up-to-date information on the DJPMenu software, please refer to the Readme.txt file, which you have just installed.
Installing on Macintosh Systems
If the Mac USB Kit (C3399A) has not been packaged with your printer, you will need to purchase it from your dealer. Installing the Printer Software 1. Quit any open applications and turn off any virus protection applications. 2. Insert the Install disk into the disk drive and double-click its icon to open it. Follow the instructions on the screen to complete the installation. 3. Select Chooser from the Apple menu. 4. Click the printers icon from the left side of the Chooser window. Then, click Hp DJ350 from the right side of the Chooser window. 5. Close the Chooser.

battery pack

Using the Battery Pack
Installing the Battery Pack
Note: Use ONLY the Ni-MH battery pack which comes standard with the CBi model or the HP DeskJet 350 series rechargeable battery pack (C3394A) which is available for purchase as an accessory.
Removing the Battery Pack
Charging the Battery Pack
Note: Use ONLY the Ni-MH battery pack which comes standard with the CBi model or the specific HP DeskJet 350 series rechargeable battery pack (C3394A) which is available for purchase as an accessory.

Note: The Ni-MH battery does not build a memory and hence, you can recharge this battery anytime. It takes up to 1 hour and 15 minutes to fully charge the battery.

troubleshooting

Troubleshooting

How to find answers

Use this section to find solutions to problems you might be experiencing with your printer.
If this happens. Read this section.
Power light is on but nothing prints. Printer lights are blinking. Paper will not load or eject properly. Printout is skewed or slanted.
Paper Jam or Printer Is Not Responding Printer Lights Blink Paper Feed Problems Paper Skew Problem

Paper Jam

To clear the printer of any jammed paper, power off the printer and open the front access door. Pull the paper towards you. If you have difficulty removing the jammed paper, press the Paper Release button as illustrated in the diagram below and pull the paper towards you.
Printer Is Not Responding
The printer is not responding to the printer software. Try the following actions to fix the problem: Make sure the printer is turned on. Check for a paper jam. The printer cable may be disconnected or you may have a defective printer cable. Make sure the printer cable is firmly connected to the port on the printer and on the computer. If this does not correct the problem, try a different printer cable; or use the recommended HP Centronics cable. If you are printing from a notebook computer, the power savings mode may have disabled the printer port if the printer was not on when the computer was turned on. Turn off your printer and computer. Turn on your printer and then turn on the computer. Try printing again. Check to make sure the print cartridges and paper are loaded correctly. Check to make sure your HP DeskJet printer is selected as the current or default printer, and that Pause Printing is not selected in the Printer menu. If the power and Paper Feed lights on the printer are blinking, check that there are no objects inside the printer that may be preventing the print cartridge from moving freely. Switch the printer off and on again. If there are no flashing lights on the printer front panel, try printing again. Some other software program may be printing to the same printer port. Click Cancel Print and wait for the other software program to complete printing. Then try printing your document again. 15

Paper Feed Problems

Check that there is no paper jam. Make sure the paper width adjusters fit snugly against the left and edges of the paper stack. Some paper types are not suitable for use with your HP DeskJet printer. Make sure you only load one type of paper at a time. Check that there is sufficient paper in tray.

Paper Skew Problem

If paper is twisting as it feeds or margins appear crooked, check that the side paper guides are gently pressed against the paper.

Blank Page Printed

Each new print cartridge is packaged with protective plastic tape covering the ink nozzles. Check each print cartridge and remove tape, if necessary. If you are printing black text and a blank page prints, your black print cartridge may be empty. Replace the black print cartridge. Check to make sure your HP DeskJet printer is selected as the current or default printer.

Printer Lights Blink

Did the Power Light Flash? When printing the self-test, the printer power light should flash. If your power light doesn't flash, make sure your printer cable is connected properly. Check the Power Connections Is the Power Strip or Surge Protector Faulty? If your printer is connected to a surge protector or power strip, disconnect the printer from the power strip and connect it to a power outlet. Power on your printer. If your printer powers on, your power strip or surge protector is probably faulty. Is the Power Outlet Faulty? If your printer is already connected to a power outlet, try connecting your printer to a different power outlet and power on your printer. If your printer powers on, your power outlet is probably faulty. Is the Printer Cable Faulty? Disconnect the parallel cable from the printer and power on your printer. If your printer powers on, try connecting your printer to your computer using a different cable. If this does not work, reboot the system. Or, try connecting your printer to another system. During normal use, the printer lights blink on and off to give you information about what the printer is doing.
When you see this. Do this.

The green Power light blinks when the printer is busy. You do not need to do anything. The amber Paper Feed light blinks when the printer is out of paper. Load paper into the sheet feeder (see Loading Paper).

When you see this.

Do this.
The amber Change Cartridge light blinks and the print cartridge cradle moves to the center of the printer, change the print cartridge. When the amber Battery Charging light blinks when and the green Power light is on, the battery pack charge is low. Plug in the power adapter to begin recharging the battery pack. If all four lights are blinking at once,.. If the Battery Charging light blinks alternately with the other lights, there is a problem with the printer battery.
If all four printer lights are blinking at the same time, there might be a problem with the printer itself. To check if there is a problem, turn the printer off and then turn it on again. Follow the steps below to determine the specific printer problem. 1. 2. Press and hold the Paper Feed button. One or more of the lights will remain steadily on. Locate the light pattern in the following table to get more information on the problem and possible solutions.

If you see this.

Paper light is on.
Paper is jammed in the printer. Open the front access door and pull the jammed paper towards you.
Change Cartridge light is on.
Change Cartridge and Paper Feed lights are on.
The movement of the print cartridge might be blocked. 1. Turn off the printer and open the access door. 2. Remove any object blocking the movement of the print cartridge cradle. 3. Check that paper is properly loaded in the sheet feeder. 4. Turn on the printer again. Do not try to move the cradle from its home position at the extreme right side of the printer, as this can damage the printer. If the print cartridge cradle is in the home position and you do not find any object blocking its path, the automatic cradle lock might not have been released. You might have to return your printer for servicing. See Customer Support at the end of this guide. Open the access door. Gently push or tap the print cartridge and print cartridge cradle against the end of the printer.

Paper Feed and Power lights are on.
An internal printer error has occurred. Turn off the printer using the Power button. Turn the printer on and try again. If this does not solve the problem, unplug the power adapter and remove the battery pack. Plug in the power adapter and turn on the printer. If this procedure does not solve the problem, you need to return your printer for servicing. Make note of the light pattern for the service staff.
Change Cartridge and Power lights are on.
Change Cartridge, Paper Feed, and Power lights are on.
An internal printer error has occurred. Turn off the printer using the Power button. Turn the printer on and try again. If this does not solve the problem, unplug the power adapter and remove the battery pack. Plug in the power adapter and turn on the printer. If this procedure does not solve the problem, you need to return the printer for servicing. Make note of the light pattern for the service staff. Return the printer for servicing.
supplies & accessories
Supplies and Accessories To order printer supplies or accessories, call your authorized HP dealer/distributor or visit HP on the World Wide Web. Visit the HP Outlet Center (http://www.outlet.hp.com) for more information.
Black inkjet print cartridge Color inkjet print cartridge C6628A 51649A

Cables

HP IEEE-1284 compliant parallel cable C3061A

Accessories

Infrared adapter (IrDA compliant) Ni-MH Battery Macintosh USB kit with USB cable Carrying case C3393A C3394A C3399A C4039B

HP Premium InkJet Paper

U.S. Letter (8.5 by 11 inches), 200 sheets A4 (210 by 297 mm), 200 sheets 51634Y 51634Z
HP Premium Transparency Film
U.S. Letter (8.5 by 11 inches), 50 sheets U.S. Letter (8.5 by 11 inches), 20 sheets A4 (210 by 297 mm), 50 sheets A4 (210 by 297 mm), 20 sheets C3834A C3828A C3835A C3832A

HP Greeting Card Paper

U.S. Letter (8.5 by 11 inches), 20 sheets, 20 envelopes A4 (210 by 297 mm), 20 sheets, 20 envelopes C1812A C6042A
HP Professional Brochure and Flyer Paper
U.S. Letter (8.5 by 11 inches), 50 sheets A4 (210 by 297 mm), 50 sheets C6817A C6818A

HP Restickables

U.S. Letter (8.5 by 11 inches), 10 sheets, 90 stickers A4 (210 by 297 mm), 10 sheets, 90 stickers C6822A C6823A

specifications

Specifications
Print Method Print Speed* (Econofast Mode) Drop on-demand thermal inkjet printing Document Type Fast Normal Best Best Black text 5 ppm** 3ppm 1ppm Color (text and 2 ppm 0.8ppm 0.5ppm graphics) *Approximate figures. Exact speed dependent on the system configuration, software program, and document complexity ** pages per minute Up to 600 by 600 dpi with black pigmented ink 600 by 300 dpi HP PCL level 3 enhanced Microsoft Windows 3.1x, Windows 95, Windows 98, Windows NT 4.0, Windows 2000, Macintosh, MS-DOS 8 built-in scalable fonts: CG Times, CG Times Italic, Universe, Universe Italic, Courier, Courier Italic, Letter Gothic, Letter Gothic Italic Printer driver features: Infrared data transfer; LaserJet Margin Emulations; Optimize for Fax; Handout (N-up printing); Watermark; Print preview; ColorSmart II; MS-DOS printer control panel utility Paper: Plain, Premium InkJet, Brochure, Flyer, Greeting Card, Restickables U.S. Legal (8.5 by 14 inches) U.S. Letter (8.5 by 11 inches) U.S. Executive (7.25 by 10.5 in) European A4 (210 by 297 mm) Transparencies: U.S. Letter (8.5 by 11 inches) European A4 (210 by 297 mm) Labels: U.S. Letter (8.5 by 11 inches) European A4 (210 by 297 mm) Portable Up to 30 sheets Document Feeder: Manual feed: Single sheet only 60 to 90 g/m2 (16 to 24 lb Bond) IEEE-1284 compliant with Plug & Play; Centronics parallel compatible; Infrared; Optional USB connection for Macintosh 512KB of built-in RAM, 32 KB receiver buffer

Black Resolution Color Resolution Printer Language Software Compatibility Fonts

Smart Software Features

Media Type/Size

Media Handling

Recommended Media Weight Interface and Connectivity Printer Memory

Dimensions

Printer only:

Weight

Printer with portable sheet feeder: Printer only:
Width: Height: Depth: Width: Height: Depth: 1.9 kg (4.3 lb)
149.9 mm (5.9 inches) 309.9 mm (12.2 inches) 66 mm (2.6 inches) 149.9 mm (5.9 inches) 309.9 mm (12.2 inches) 94 mm (3.7 inches)
Duty Cycle Power Supply Power Requirements
Power Consumption Operating Environment
Printer with 2.5 kg (5.4 lb) portable sheet feeder: 500 pages per month Built-in Universal Power Supply Power Modules: Input Voltage 100 - 240 VAC (10%), 50/60 Hz (3 Hz) Battery: Nickel metal-hydride (NiMH) ~ 1600 mAh (6 VDC) 2.2 watts maximum non-printing 14.3 watts maximum printing Operating temperature: Recommended operating temperature: Storage temperature: Relative Humidity: Noise levels per ISO 3741-1988: Minimum: 5o to 40oC (41 o to 104 oF) 15o to 35oC (59o to 95 oF) -40 o to 60 oC (-40 o to 140 oF) 20 to 80% RH non-condensing Sound Pressure, LpAm 55 dB(A) (Bystander position) Windows 3.1x: MHz processor, 8MB RAM Windows 95 and Windows 98: Pentium 60 MHz processor, 16MB RAM Windows NT 4.0: Pentium 60 MHz processor, 24MB RAM Windows 2000: Pentium 60 MHz processor, 32MB RAM Mac OS 8.1 or above: USB to parallel cable connect Macintosh only MS-DOS 3.3 or above: 486, 4MB RAM Windows 95 and Windows 98: Pentium 300, 32MB RAM Windows NT 4.0 and Windows 2000: Pentium 300, 64 MB RAM Power Mac G3: OS 8.6, 350MHz, 64 MB RAM iMac: OS 8.6, 333 MHz, 32 MB RAM

Recommended:

Warranty Product Certifications

1 year limited

Safety Certifications: CSA (Canada), PSB (Singapore), UL (USA), NOM1-Y-NYCE (Mexico), TUV-GS (Germany), SABS (South Africa) EMI/EMC Certifications: FCC Class B when used with a Class B computing device (USA), CTICK (Australia and New Zealand), CE (European Union), B mark (Poland), GOST (Russia)

Minimum Margins

The printer does not print to the edge of the page. When you set margins in your software, make sure the margins are not less than the minimum shown in the following illustrations: Printable Area: Portrait Orientation Top margin: Black and 0.08 inch (U.S. Letter, U.S. color printing Legal, and U.S. Executive) 2.0 mm (A4) Left Margin: 0.25 inch (U.S. Letter, U.S. Black and Legal, and U.S. Executive) color printing 3.2 mm (A4) Right Margin: 0.25 inch (U.S. Letter, U.S. Black and Legal, and U.S. Executive) color printing 3.6 mm (A4) Bottom Margin: Black printing 0.50 inch (U.S. Letter, U.S. Legal, and U.S. Executive) 12.7 mm (A4) Color printing 0.66 inch (U.S. Letter, U.S. Legal, and U.S. Executive) 16.8 mm (A4) Printable Area: Landscape Orientation Top margin: 0.25 inch (U.S. Letter, U.S. Black and Legal, and U.S. Executive) color printing 3.2 mm (A4) Left Margin: 0.50 inch (U.S. Letter, U.S. Black and Legal, and U.S. Executive) color printing 12.7 mm (A4) Right Margin: 0.17 inch (U.S. Letter, U.S. Black and Legal, and U.S. Executive) color printing 4.2 mm (A4) Bottom Margin: 0.25 inch (U.S. Letter, U.S. Black and Legal, and U.S. Executive) color printing 3.6 mm (A4) Your software might also have additional restrictions. Refer to your software manual for more information. 25

Korea Malaysia Mexico D.F.

regulatory

Regulatory Notices

Safety Information

Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock. 1. Read and understand all instructions in the User's Guide. 2. Use only a grounded electrical outlet when connecting this product to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician. 3. Observe all warnings and instructions marked on the product. 4. Unplug this product from wall outlets before cleaning. 5. Do not install or use this product near water, or when you are wet. 6. Install the product securely on a stable surface. 7. Install the product in a protected location where no one can step on or trip over the line cord, and the line cord cannot be damaged. 8. If the product does not operate normally, see the "Troubleshooting" section in the User's Guide. 9. There are no user-serviceable parts inside. Refer servicing to qualified service personnel. 10. All information in this section is meant to alert you to a potential safety hazard.

FCC Regulations

This equipment has been tested and found to comply with the specifications of Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase separation between equipment and receiver. Connect equipment to an outlet on a circuit different from that to which the receiver is connected. Consult your dealer or an experienced radio/TV technician.

Power Cord Statement

The power cord cannot be repaired. If it is defective, it should be discarded or returned to the supplier.

LEDs Classification

CLASS 1 LED PRODUCT LED KLASSE 1 APPARECCHIO LED DI CLASSE 1 PRODUCT CLASY 1 Z DIODAMI (EWHECYCMILED) Appareil Diode Electriuminescente de Classe 1 ZARIZENI LED TRIY 1 KLASS 1 LED APPARAT LUOKAN 1 LED

Energy Consumption

Energy Star is a U.S. registered service mark of the United States Environmental Protection Agency.

warranty

HP Limited Warranty Statement
HP Product Software Accessory Print Cartridges Printer Peripheral Hardware see below for details Duration of Limited Warranty 90 days 90 days 90 days 1 Year
Extent of limited warranty
1. Hewlett-Packard warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which begins on the date of purchase by the customer. For software products, HP's limited warranty applies only to a failure to execute programming instructions. HP does not warrant that the operation of any product will be uninterrupted or error free. HP's limited warranty covers only those defects that arise as a result of normal use of the product, and does not cover any other problems, including those that arise as a result of: a. Improper maintenance or modification; b. Software, media, parts, or supplies not provided or supported by HP; or c. Operation outside the product's specifications. 4. For HP printer products, the use of a non-HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the customer or any HP support contract with the customer. However, if printer failure or damage is attributable to the use of a non-HP or refilled ink cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure or damage. If HP receives, during the applicable warranty period, notice of a defect in any product which is covered by HP's warranty, HP shall either repair or replace the product, at HP's option. If HP is unable to repair or replace, as applicable, a defective product which is covered by HP's warranty, HP shall, within a reasonable time after being notified of the defect, refund the purchase price for the product. HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP. Any replacement product may be either new or like new, provided that it has functionality at least equal to that of the product being replaced. HP products may contain remanufactured parts, components, or materials equivalent to new in performance. HP's Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP. Contracts for additional warranty services, such as on-site service, are available from any authorized HP service facility in countries where the product is distributed by HP or by an authorized importer.

7. 8. 9. 11.

Limitations of Warranty TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Limitations of Liability 1. 2. To the extent allowed by local law, the remedies provided in this Warranty Statement are the customers sole and exclusive remedies. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Local Law 1. This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the world. To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty Statement may not apply to the customer. For example, some states in the United States, as well as some governments outside the United States (including provinces in Canada), may: a. Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a customer (e.g. the United Kingdom); b. Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or c. Grant the customer additional warranty rights, specify the duration of implied warranties which the manufacturer cannot disclaim, or allow limitations on the duration of implied warranties. 3. FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND, THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS.
abbreviations, language codes, 14 accessories, ordering, 24 acoustic emissions, 27 adapter, power, illustration, ii attaching, portable sheet feeder, 5 Australia, EMI certification, 27 autoexec.bat file, editing, 16
codes, for languages, 14 color print cartridges installing, 6 ordering, 24 color printing resolution, 26 speed of, 26 ColorSmart II, 26 commands, LPT mode, 16 computer, connecting printer to, 5 connecting cables, 5 portable sheet feeder, 5 power, 5 printer to computer, 5 connections, types supported, 26 contacting HP, 29 converters, voltage, 4 Courier font, 26 CSA certification, 27 CTICK certification, 27 custom paper sizes, 26 customer support, 29
B mark certification, 27 battery pack charging, 17 installing, 16 removing, 16 when to remove, 4 battery, requirements, 27 black print cartridges installing, 6 ordering, 24 black printing resolution, 26 speed of, 26 blinking lights, 20 brochure paper, ordering, 25 buffer, size of, 26 built-in fonts, 26 busy, printer, 19 buttons, illustration and descriptions, 4

data transfer, infrared, 26 depth of printer, 27 device settings tab, 26 dimensions, printer, 27 DOS installing printer software, 15 language codes, 14 LPT mode command, 16 printer control panel utility, 26 system requirements, 14 dots per inch (dpi), resolution, 26 dpi (dots per inch), resolution, 26 duty cycle, 27
cables connecting, 5 ordering, 24 Canada, safety certifications, 27 capacity media handling, 26 paper, 12 cards, ordering paper for, 25 cartridges handling, 8 illustration, ii installing, 6 ordering, 24 CCIB certification, 27 CE certification, 27 CG Times font, 26 change cartridge button, illustration and description, 4 changing, autoexec.bat file, 16 charging, battery pack, 17 China, CCIB certification, 27
editing, autoexec.bat file, 16 EMI certifications, 27 emulating LaserJet margins, 26 energy consumption, 32 Energy Star, 32 Environmental Protection Agency (EPA), Energy Star, 32 EPA (Environmental Protection Agency), Energy Star, 32 errors feeding paper, 20 mechanism, 20
troubleshooting, 18 European Union, EMI certification, 27
labels sizes supported, 26 languages codes, 14 supported printer, 26 LaserJet margin emulation, 26 LEDs classification, 32 Letter Gothic font, 26 life expectancy, 27 lights blinking, 20 illustration and description, 4 loading paper hints for, 12 instructions for, 5 LPT mode command, 16
faxes, optimize for, 26 FCC certification, 27 features, software, 26 feed problems, 20 feeding heavy paper, 13 paper manually, 10 flyer paper, ordering, 25 fonts, built in, 26
Germany, safety certifications, 27 glossy paper, notes on using, 13 GOST certification, 27 greeting card paper, ordering, 25
Macintosh connecting printer to, 5 installing printer software, 16 ordering cables for, 24 system requirements, 14, 27 manual paper feed, 10 margins emulating LaserJet, 26 minimum, 28 mechanism error, 20 media feeding manually, 10 handling, 26 loading, 5 ordering, 24 recommended weights, 26 supported types, 13 supported types and sizes, 26 types not supported, 13 memory, built in, 26 Mexico, safety certifications, 27 Microsoft Windows installing printer software, 14 system requirements, 14, 27 minimum margins, 28 minimum system requirements, 14, 27 MS-DOS installing printer software, 15 language codes, 14 LPT mode command, 16 printer control panel utility, 26 system requirements, 14, 27 multiple custom paper sizes, 26
handling, print cartridges, 8 handout printing, 26 heavy paper, using, 13 height, printer, 27 HP Greeting Card Paper, ordering, 25 HP Premium InkJet Paper, ordering, 24 HP Premium Transparency Film, ordering, 24 HP Professional Brochure and Flyer Paper, ordering, 25 HP Restickables, ordering, 25 humidity, specifications, 27
IBM-compatible computer, connecting printer to, 5 incorrect printer, 19 infrared data transfer, 26 ink cartridges handling, 8 illustration, ii installing, 6 ordering, 24 inkjet paper, ordering, 24 installing battery pack, 16 portable sheet feeder, 10 print cartridges, 6 printer software, 14 software on Macintosh systems, 16 software on MS-DOS systems, 15 software on Windows systems, 14 Internet, contacting HP, 29 ISO 9296, compliance, 27

travelling, tips for, 4 troubleshooting overview, 18 using Toolbox, 29 TUVTUV-GS certification, 27 types of media not supported, 13 supported, 26
UL certification, 27 uninstalling battery pack, 16 portable sheet feeder, 12 United States, safety and EMI certifications, 27 universal power supply, 27 Universe font, 26 USA, safety and EMI certifications, 27 USB cables connecting, 5 ordering, 24 using glossy paper, 13 heavy paper, 13 portable sheet feeder, 10 storage container, 8 transparencies, 13
voltage converters, 4 transformers, 4 using printer with different, 4
telephone numbers for HP, 29 temperature specifications, 27 storage for print cartridges, 8 tips for travelling, 4 Toolbox utility, 29 transformers, voltage, 4 transparencies notes on using, 13 ordering, 24 sizes supported, 26 transparency film, ordering, 24
warranty statement, 33 watermark, 26 website, HP, 29 weight of printer, 27 weights of paper not supported, width, printer, 27 Windows connecting printer to system, 5 installing printer software, 14 system requirements, 14, 27
DECLARATION OF CONFORMITY
according to ISO/IEC Guide 22 and EN 45014
Manufacturer's Name: Manufacturer's Address: Hewlett-Packard Singapore (Pte) Ltd Inkjet and Imaging Solutions, Asia Operations Hewlett-Packard Singapore (Pte) Ltd 20 Gul Way, Singapore 629196 Venture Manufacturing (Singapore) Ltd. 5006 Ang Mo Kio Avenue 5 #05-01/12 TECHplace II Singapore 569873 declares, that the product Product Name: Model Number: Product Options: HP DeskJet 350C, HP DeskJet 350Cbi C2697A, C2698A All
conforms to the following Product Specifications: Safety: EMC: IEC 950: 1991 + A1 + A2 + A3 + A4/ EN 60950: 1992 + A1 + A2 + A3 + A4 IEC825-1: 1993 / EN 60825-1:1994 Class I for LEDs CISPR 22: 1993 Class B / EN 55022: 1994 Class B IEC 1000-3-2: 1995 / EN61000-3-2: 1995 IEC 1000-3-3: 1994 / EN61000-3-3: 1995 EN 50082-1: 1992 IEC 801-2: 1991 / prEN 55024-2: 1992, 4kV CD, 8kV AD IEC 801-3: 1984 / prEN 55024-3: 1991, 3 V/m IEC 801-4: 1988 / prEN 55024-4: 1993, 0.5kV Signal Lines, 1kV Power Lines FCC Title 47 CFR, Part 15 Class B / VCCI-2 AZ / NZS 3548:1995 / ICES-003, Issue 2 Supplementary Information: (1) The product herewith complies with the requirements of the Low Voltage Directive 73/23/EEC and the EMC Directive 89/336/EEC, and carries the CE marking accordingly. (2) The product was tested in a typical configuration with Hewlett-Packard personal computer systems. (3) This device complies with FCC Title 47 CFR, Part 15 Class B. Operation is subject to the following two conditions: (i) this device may not cause harmful interference, and (ii) this device must accept any interference received, including interference that may cause undesired operation.

hp deskjet 350 series

environmental profile

published 11/03
Hewlett-Packard Company Business Printing Division 438-B Alexandra Road #03-08 Alexandra Technopark Singapore , 119968 product description
Model: Deskjet 350C (2697A / 2698A)
Weight: 1.9 kg Height: 66 cm Width: 310 cm Depth: 150 cm (Measurements provided are for a non-packaged product) This product conforms to the following voluntary environmental program criteria: ENERGY STAR
environmental certifications other features
HP has designed this product with the following additional features to help the user conserve resources: Instant-On Fusingsaves energy Manual Duplexing - saves paper N-Up Printingsaves paper Draft Quality Printing Optionsaves toner/ink and paper 01 years 03 years (Supportpack)
warranty, service & options
Standard Warranty: Extended Warranty:
Spare Parts Available: 05 years after end of production Service Available: 05 years after end of production The product can be upgraded, or its useful life extended as follows: Optional Accessories (Mac Serial; 30 shts Card sheet Feeder; SIRI adapter; Ni-MH Battery)

operational data

Operational Mode: 3 ppm black / 0.8 ppm color (normal printing mode) Energy Consumption: Operation: Sleep: for this product) Idle/Ready/Standby: Off: Acoustical Noise: Operation: Idle/Ready/Sleep: 14.3 W 2.5 W (Per U.S. EPA ENERGY STAR Test Guidelines, if applicable 2.5 W 1.8 W 5.5 bels Not Measured bels (inaudible)
(declared sound power (LwAd) per ISO 7779/ISO 9296)
Chemical Emissions: (Blue Angel compliant printers only) (Per RAL-UZ 85, Annex 3,4,5) Ozone Styrene Dust Operation: NA mg/m TLV/MAK=0.2 mg/m Operation: NA mg/m TLV/MAK=85 mg/m Operation: NA mg/m TLV=10mg/m inhalable particulate, 3mg/m respirable particulate; MAK=6mg/m
TLV: Threshold Limit Value established by the American Conference of Governmental Industrial Hygienists. MAK (Maximale Arbeitsplatz Konzentration): Maximum workplace concentration in the Federal Republic of Germany. Note: Tests are conducted using HP printing supplies. Results with other than HP supplies may differ.
product safety information product restricted materials
For chemical information about related HP printer supplies, please refer to Material Safety Data Sheets for these products at: http://www.hp.com/go/msds The information in this section refers to materials restricted by regulation or law and applies to parts, components and products sold by HP. This product does not contain: Asbestos Cadmium as a stabilizer, coloring agent or surface coating treatment. Lead carbonates or sulfates are not contained in any paint applied. Mercury (except lamps containing less than 10 mg) Chlorofluorocarbons (CFCs), halons, HCFCs, HBFCs, 1,1,1 trichloroethane, carbon tetrachloride or methyl bromide. Chlorinated or brominated dioxins or furans are not present at a concentration that is currently prohibited by law. Polychlorinated biphenyls (PCB) or polychlorinated terphenyls (PCT).
For additional product material information about this product, see additional product materials below. For product material information for associated batteries and packaging, see batteries and packaging, below.
additional product materials
(Choose/delete as appropriate, or remove if not applicable) Plastic parts do not contain polybrominated biphenyls (PBBs) or polybrominated biphenyl ethers (PBBEs) (also known as polybrominated biphenyl oxides (PBBOs)). Halogenated flame-retardants are not used in the housing plastics.

batteries

(choose one of the three statement options).
1. The batteries contained in or supplied by Hewlett-Packard for this product do not contain mercury or cadmium. Type: Weight: Ni-MH 300 g

Location:

Bottom of Printer (Battery compartment) Yes

Easily Removable:

packaging

Packaging materials do not contain lead, mercury, cadmium or hexavalent chromium as an intentionally added element. The sum concentration of incidental lead, mercury, cadmium and hexavalent chromium in the packaging for this product is less than 100mg/kg. No chlorofluorocarbons (CFCs), halons, HCFCs, HBFCs, 1,1,1 trichloroethane, carbon tetrachloride or methyl bromide are used in plastic foam packaging materials. Plastic packaging materials are marked according to ISO 11469 and DIN 6120 standards.
External: Corrugated Paper1 Weight Internal: Polystyrene-Foam Polyethylene-Foam Polyethylene-Bag(s) Other?
Weight: 0.04 kg Weight kg Weight: 0.005 kg Weight: kg
(Specify recycled content of packaging materials as shown, with superscript numbers and appropriate reference below. Identify % of recycled content if known and indicate whether pre- or post-consumer)
1. e.g., Made from recycled paper. Actual proportions of recycled content will vary depending on geographic location.
HP designs packaging to be recyclable where practical. The recyclability of the packaging depends on the availability of municipal recycling programs for the packaging used. To ensure compliance with local packaging take-back requirements, in the following European countries, HP is a member of a packaging recovery scheme. Some countries are operating a Green Dot system as indicated.
Countries with Green Dot systems Austria (ARA) Belgium (Fostplus: consumer products) (Val-I-Pac: professional products) France (Eco-Emballages) Germany (DSD) Ireland (Repak) Portugal (Punto Verde SA) Spain (Ecoembes) Sweden (Repa Registret)
Countries with no Green Dot system Finland (PYR Ltd) Italy (Conai) Norway (Materialretur) Switzerland (SWICO) UK (Valpak) Some larger HP offices also accept HP product packaging* from customers in countries or areas without local packaging recovery schemes. Contact your local HP sales office for more information.
*This does not include packaging that is contaminated or contains dangerous substances, which should be disposed of in accordance with local regulations.
End-of-life management/ recyclability
Hewlett-Packard offers end-of-life HP product return programs in certain geographic areas. To determine if a program is available for this HP product in your area, please refer to our recycling Web site at http://www.hp.com/go/recycle or contact your nearest HP sales office. Products returned to HP will be recycled, recovered or disposed of in a responsible manner This HP product is designed to enhance end-of-life disposal options by: Marking plastic parts weighing more than 25g according to ISO 11469 international standards Eliminating glues and adhesives from product construction where technically feasible Using common fasteners Including snap-in features

This HP product contains the following materials that may require special handling at endof-life: Lead in solder A Ni-MH battery located in the battery compartment at bottom of printer
(If any of the above materials requiring special handling is included in the data sheet then this sentence must also be included.) For recycling information, you can contact www.hp.com/go/recycle or contact your local authorities or the Electronics Industries Alliance: www.eiae.org.

company information

Environmental Policy Hewlett-Packard Company established an environmental policy in 1992 with the goals of providing products and services that are environmentally sound throughout their lifecycles and conducting its operations worldwide in an environmentally responsible manner. HP has strengthened that commitment with the intent to be the recognized leader in inventing environmentally sustainable solutions for the common good.
ISO 14001 In June 2000 HP achieved ISO 14001 certificationthe international standard for environmental management systemsof its worldwide manufacturing operations. Issued by the independent registration firm, Bureau Veritas Quality International (BVQI), this global certification is your assurance that HPs policies, procedures and organization for managing the environmental aspects of our operations meet the voluntary requirements of ISO 14001.
Ozone-Depleting Substances Hewlett-Packard has eliminated all manufacturing process uses of chlorofluorocarbons (CFCs), HBFCs, halons, 1,1,1 trichloroethane (TCA), carbon tetrachloride and methyl bromide, and we require suppliers to avoid using these chemicals in their manufacturing processes.

for more information

The following information is available online at http://www.hp.com/go/environment More about HPs commitment to the environment Material Safety Data Sheets (MSDS) for HP printer supplies Environmental profiles for many related HP products End-of-life return and recycling programs for selected HP products, depending upon geographic location
The information presented in this document is based largely on the recommendations made by the ECMA Standardizing Information and Communication Systems Technical Committee 38, Technical Report 70, and is believed accurate and reliable for operating the Deskjet 350 series products. Data are the most current available to Hewlett-Packard at the time of preparation and is issued as a matter of information only. No warranty as to accuracy or completeness is expressed or implied. The information in this document is subject to change without notice. ENERGY STAR is a U.S. registered service mark of the U.S. Environmental Protection Agency. As an ENERGY STAR Partner, Hewlett-Packard Company has determined that this product meets the ENERGY STAR guidelines for energy efficiency. GREENGUARDTM is a U.S. registered trademark of Air Quality Sciences, Inc. Copyright Hewlett-Packard Company, 2001. All Rights Reserved. Reproduction, adaptation, or translation without prior written permission is prohibited except as allowed under copyright laws.