HP Deskjet 3740 series printer
1 HP Deskjet 3740 series printer
To find an answer to a question, select one of the following topics:
Notices Special features Getting started Connecting to the printer Printing photos Printing other documents Printing tips Printer software Maintenance Troubleshooting Specifications Supplies

2 Special features

Congratulations! You have purchased an HP Deskjet printer that is equipped with several exciting features: User friendly: Easy to install and operate. Borderless printing: Print 4 x 6 inch photos to the edges of the paper by using the borderless printing feature. Print cancel: Save paper and ink by cancelling print jobs quickly and easily with the onscreen print cancel feature. Ink level indicator: Know the approximate ink level of each print cartridge with the onscreen ink level indicator. Ink-backup mode: Use Ink-backup mode to continue printing with one print cartridge when the other print cartridge has run out of ink.

3 Getting started

For an overview of the printer features, see the printer features page. Click the appropriate topic below for a description of a printer feature: Power button and light Paper tray Print cartridges Ink-backup mode

3.1 Printer features

The printer has several features to make printing easier and more efficient.
1. Power button and light 2. Paper tray

1. Print cartridges

1. USB port
3.2 Power button and light
The Power button turns the printer on and off. It can take a few seconds for the printer to turn on after you press the Power button. The light on the Power button flashes when the printer is processing a job.
1. Power button and light
Caution: Always use the Power button to turn the printer on and off. Using a power strip, a surge protector, or a wall-mounted switch to turn the printer on and off can cause printer failure.

3.3 Paper tray

The fold-out paper tray holds paper and other media to be printed. Unfold the paper tray before printing.

Unfolding the paper tray

Follow these steps to unfold the paper tray: 1. Raise the printer cover.

2. Lower the paper tray.

3. Fold out the tray extension.
4. Lower the printer cover.

Using the paper tray

Print different sizes of media by sliding the paper guide to the right or left. The printer deposits printed pages on the top of the paper tray.
Note: The print cartridges must be installed before printing.

3.4 Print cartridges

Two print cartridges are available for use with the printer.
1. Tri-color print cartridge 2. Black print cartridge
Replacing print cartridges
When buying print cartridges, look for the print cartridge selection number. You can find the selection number in three places: Selection number label: Look at the label on the print cartridge that you are replacing.
1. Selection number label Printer documentation: For a list of print cartridge selection numbers, see the reference guide that came with the printer. Print Cartridge Ordering Information dialog box: For a list of print cartridge selection numbers, open the printer Toolbox, click the Estimated Ink Level tab, and then click the Print Cartridge Ordering Information button. If a print cartridge runs out of ink, the printer can operate in the ink-backup mode. For information about installing a print cartridge, see the print cartridge installation page.

3.5 Ink-backup mode

In the ink-backup mode, the printer operates by using only one print cartridge. The ink-backup mode is initiated when a print cartridge is removed from the print cartridge cradle. For instructions about removing a print cartridge, see the print cartridge installation page.

Ink-backup mode output

Printing in ink-backup mode slows the printer and affects the quality of printouts.
Installed print cartridge Result Black print cartridge. Colors are printed as grayscale. Tri-color print cartridge. Colors print but black is grayed and is not a true black.

Exiting ink-backup mode

Install two print cartridges in the printer to exit the ink-backup mode. For instructions about installing a print cartridge, see the print cartridge installation page.
4 Connecting to the printer

4.1 USB

The printer connects to the computer with a universal serial bus (USB) cable. The computer must be running Windows 98 or later to use a USB cable.
For instructions about connecting the printer with a USB cable, see the setup poster that came with the printer.

5 Printing photos

Select the type of photograph that you want to print:
Large photo Small photo Borderless photo with a white border with a white border Enhancing your photos Learn how to enhance your photographs by using the printer's photo printing features.
5.1 Enhancing your photos
The printer software offers several features to make printing digital photos easier and improve photo quality: Get the best combination of speed and quality by using PhotoREt. Use the HP digital photography options to touch up photos. Achieve the highest resolution with Maximum dpi. Print an Exif-formatted photo if you have Exif-enabled software. Use HP Everyday Photo Paper, Semi-gloss to save money and ink when printing photos. Learn how to add professional touches to your digital photographs: Print black-and-white photos. Print to the edges of the photo paper with borderless photo printing. To prevent photo paper from curling, follow the photo paper storage guidelines.

5.2 PhotoREt

PhotoREt offers the best combination of print speed and quality for your image. Follow these steps to print with PhotoREt technology: 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab or the Paper/Quality tab.
3. Click Best in the Print quality drop-down list. 4. Select any other print settings that you want, and then click OK.
5.3 HP digital photography options
The printer has several features to enhance the quality of digital photographs.
Opening the HP digital photography options dialog box
Follow these steps to open the HP digital photography options dialog box: 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab or the Paper/Quality tab, and then click the HP digital photography button.
Using the HP digital photography options dialog box
Use the HP digital photography options dialog box to set these options:
1. Red eye removal: Click On to remove or reduce red-eye in the photograph. 2. Contrast enhancement: Adjust the contrast to your preference. Click Automatic to allow the printer driver to automatically balance the contrast. 3. Digital flash: Adjust the exposure in dark areas of photos to bring out detail. Click Automatic to allow the printer driver to automatically balance lightness and darkness.

4. SmartFocus: Enhance the image quality and clarity. Click On to allow the printer driver to automatically focus the image. 5. Sharpness: Adjust the image sharpness to your preference. Click Automatic to allow the printer driver to automatically set the level of sharpening for the image. 6. Smoothing: Soften an image. Click Automatic to allow the printer driver to automatically set the level of smoothing for the image.

5.4 Maximum dpi

The Maximum dpi print quality setting offers 4800 x 1200 optimized dpi printing. The 4800 x 1200 optimized dpi is the highest quality resolution for this printer. When 4800 x 1200 optimized dpi is selected in the printer driver, the tri-color print cartridge prints in the 4800 x 1200 optimized dpi mode (up to 4800 x 1200 optimized dpi color and 1200-input dpi). Follow these steps to print in the 4800 x 1200 optimized dpi mode: 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab or the Paper/Quality tab. Note: On the Printing Shortcuts tab, select either Photo printing-borderless or Photo printing-with white borders. 3. Find the appropriate drop-down list: Tab Paper/Quality Drop-down list Type is
Printing Shortcuts Paper type
Note: You do not need to set the print quality on both tabs. 4. Select the appropriate photo paper type from the drop-down list. 5. Click Maximum dpi in the Print quality drop-down list. Note: The Maximum dpi setting temporarily uses a lot of disk space and will print slowly. 6. Select any other print settings that you want, and then click OK.

5.5 Exif Print

Exif Print (Exchangeable Image File Format 2.2) is an international digital imaging standard that simplifies digital photography and enhances printed photographs. When a photograph is taken with an Exif Print-enabled digital camera, Exif Print captures information such as exposure time, type of flash, and color saturation, and stores it in the image file. The HP Deskjet printer software then uses this information to automatically perform image-specific enhancements, to create outstanding photographs. Printing Exif Print-enhanced photos requires the following equipment: A digital camera that supports Exif Print Exif Print-enabled photo software Follow these steps to print Exif Print-enhanced photos: 1. Open the file that you want the Exif Print-enabled photo software to print. 2. Open the Printer Properties dialog box. 3. Click the Printing Shortcuts tab or the Paper/Quality tab. Note: On the Printing Shortcuts tab, select either Photo printing-borderless or Photo printing-with white borders. 4. Click Normal or Best in the Print quality drop-down list. 5. Select any other print settings that you want, and then click OK. The printer software automatically optimizes the printed image.

6.8 Transparencies

For great results, use HP Premium Inkjet Transparency Film. Do not exceed the paper tray capacity: Up to 20 transparencies.
1. Slide the paper guide to the left. 2. Place the transparencies, with the side to be printed on facing down and the adhesive strip toward the printer, in the tray.
3. Carefully push the transparencies into the printer until they stop so that none of the adhesive strips catch on one another. 4. Slide the paper guide firmly against the edge of the transparencies.
1. Open the Printer Properties dialog box. 2. On the Printing Shortcuts tab, click General everyday printing, and then specify the following print settings: Paper size: The appropriate paper size Paper type: The appropriate transparency film Select the print quality setting as appropriate. 3. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box.
6.9 Index cards and other small media
Use only cards and small media that meet the printer's paper-size specifications. For specifications, see the reference guide that came with the printer. Do not exceed the paper tray capacity: Up to 20 cards.
1. Slide the paper guide to the left. 2. Place the cards, with the side to be printed on facing down and the short edge pointing towards the printer, in the tray and to the right. Push the cards into the printer until they stop.
1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab, and then specify the following print settings: Size is: The appropriate paper size Type is: The appropriate paper type Select the print quality setting as appropriate. 3. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box.

6.10 Iron-on transfers

Use HP Iron-on Transfers for great results. When printing a mirror image, the text and the pictures are horizontally reversed from what appears on the computer screen.
Do not exceed the paper tray capacity: Up to 10 iron-on transfer papers.
1. Slide the paper guide to the left. 2. Place iron-on transfer paper with the side to be printed on facing down in the paper tray, pushing the paper into the printer until it stops. The paper will extend over the edge of the tray.
Note: If your software program includes an iron-on transfer printing feature, follow the instructions that are provided with the software program. Otherwise, follow the instructions below. 1. Open the Printer Properties dialog box, and then select the following: 2. Click the Paper/Quality tab, and then specify the following print settings: Size is: The appropriate paper size Type is: Plain paper Print quality: Normal or Best 3. Click the Basics tab, and then specify the following print setting: Orientation: Mirror image 4. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box.

7.6 Print preview

To save time and money when printing, preview the document on your computer before printing it. If the print preview does not look the way that you want it to, close the preview window and make the necessary adjustments to your document. Follow these steps view a preview of a document: 1. Open the Printer Properties dialog box. 2. Click the Basics tab.
3. Select the Show print preview check box. 4. Select any other print settings that you want, and then click OK. Before the document prints, a preview appears. 5. Do one of the following: Click File, and then click Print to HP Deskjet to print the document. Click File, and then click Cancel Printing to cancel the print job. Adjust the print settings as needed before trying to print the document again.
7.7 Selecting a paper type
Follow these steps to select a specific paper type: 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab or the Paper/Quality tab. 3. Find the appropriate drop-down list: Tab Paper/Quality Drop-down list Type is
Note: You do not need to set the paper type on both tabs. 4. Click the paper type in the drop-down list. 5. Select any other print settings that you want, and then click OK.
7.8 Selecting a print quality
Follow these steps to select a print quality: 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab or the Paper/Quality tab. 3. Select one of the following from the Print quality drop-down list: Note: The print quality options available on the Printing Shortcuts tab vary depending on the type of document you are printing. FastDraft: Prints at the fastest printing speed while using the least amount of ink. Fast Normal: Prints more quickly than Normal mode and at a higher print quality than FastDraft. Normal: Provides the best balance between print quality and speed. This is the appropriate setting for most documents. Best: Provides high-quality printing. Maximum dpi: Provides the highest quality printing but takes longer to print than Best mode and requires a large amount of disk space.
7.9 Setting a custom paper size
Use the Custom paper size dialog box to print on a special paper size.
Defining a custom paper size
Follow these steps to define a custom paper size: 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab. 3. Click the Custom button. The Custom paper size dialog box appears.
4. Click a custom paper size name in the Name drop-down list. 5. Type the paper dimensions in the Width and Length boxes. The minimum and maximum paper dimensions appear beneath each of the boxes. 6. Click the unit of measurement: Inches or Millimeters. 7. Click Save to save the custom paper size. 8. Click OK to exit the Custom paper size dialog box.

8 Printer software

Learn how to use these software features: Use the Printer Properties dialog box to select printing options. Use the Printing Shortcuts tab to specify print settings quickly. Use the What's This? help to learn more about specific printing options. Use the Device Status window to view useful information.

8.1 Printer Properties dialog box
The printer is controlled by software that is installed on your computer. Use the printer software, also known as the printer driver, to change the print settings for a document. To change the print settings, open the Printer Properties dialog box. Printer Preferences dialog box The Printer Properties dialog box is also referred to as the Printing Preferences dialog box. Opening the Printer Properties dialog box Follow these steps to open the Printer Properties dialog box: 1. Open the file that you want to print. 2. Click File, click Print, and then click Properties or Preferences. The Printer Properties dialog box appears.
What's This? help Use the What's This? help to learn about the features you see in the Printer Properties dialog box.
8.2 Using What's This? help
Use What's This? help to learn more about the available printing options. 1. Move the cursor over the feature that you want to learn more about. 2. Click the right mouse button. The What's This? box appears. 3. Move the cursor over the What's This? box, and then click the left mouse button. An explanation of the feature appears.

8.3 Device Status window

The Device Status window appears each time the printer prints a file.
The following items appear in the Device Status window: 1. Ink levels: Approximate ink level of each print cartridge. 2. Device status: The status of the printer. For example, Spooling or Printing. 3. Document properties: Information about the current print job: Document: Name of the document that is currently printing Print quality: Print quality setting that is being used
Paper type: Type of paper in use Paper size: Size of paper in use 4. Ordering information: Link to the HP Web site for ordering printer supplies and accessories. If you do not want to see the Device Status window every time you print, select the Don't show this again check box. To cancel a print job, click Cancel print. To close the Device Status window, click Close window.

9 Maintenance

Installing print cartridges Aligning print cartridges Automatically cleaning print cartridges Manually cleaning print cartridges Printing a test page View estimated ink levels Removing ink from skin and clothing Maintaining print cartridges Maintaining the printer body Printer toolbox

9.1 Installing print cartridges

Print cartridges

Always install the tri-color print cartridge in the left print cartridge cradle compartment. Install the black print cartridge in the right print cartridge cradle compartment. Selection numbers Before buying replacement print cartridges, verify the correct selection numbers in the reference guide that came with the printer. You can also find the selection number on the print cartridge you are replacing.
1. Selection number label
Ink back-up mode The printer can operate with only one print cartridge installed. For more information, see the ink back-up mode page.
Installation instructions
To install a print cartridge: 1. Press the Power button to turn on the printer. 2. Open the printer cover. The cradle moves to the center of the printer. 3. Push down on the print cartridge and slide it out of the print cartridge cradle.
1. Press power button 2. Lift printer cover 3. Push down on print cartridge 4. Slide print cartridge out of cradle 4. Remove the replacement print cartridge from its packaging and carefully remove the plastic tape. Hold the print cartridge so that the copper strip is on the bottom and facing toward the printer.
1. Remove the pink tape only Caution: Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. Do not remove the copper strips. They are required electrical contacts.
1. Ink nozzles 2. Copper contacts 5. Slide the print cartridge firmly into the cradle at a slight upward angle until you feel resistance.
6. Push the cartridge into the cradle. You hear a snap when the print cartridge is correctly positioned. 7. Close the printer cover. 8. Calibrate the printer for optimum print quality. For information about storing print cartridges, see the print cartridge storage page. For information about recycling empty print cartridges, see the print cartridge recovery page. Warning: Keep both new and used print cartridges out of the reach of children.
9.2 Aligning print cartridges
After installing a print cartridge, calibrate the print cartridges to ensure the best print quality. To calibrate print cartridges: 1. Load plain white paper in the paper tray. 2. Open the printer Toolbox. 3. Click Align the Printer. 4. Click Align, and then follow the onscreen instructions.
9.3 Automatically cleaning print cartridges
If your printed pages are missing lines or dots, or if they contain ink streaks, the print cartridges might be low on ink or might need to be cleaned. If the print cartridges are not low on ink, follow these steps to clean the print cartridges automatically: 1. Open the printer Toolbox. 2. Click Clean the Print Cartridges. 3. Click Clean, and then follow the onscreen instructions. If your documents are still missing lines or dots after cleaning, replace the print cartridges. Caution: Clean print cartridges only when necessary. Unnecessary cleaning wastes ink and shortens the life of the cartridge.

9.4 Manually cleaning print cartridges
If the printer is used in a dusty environment, a small amount of debris might accumulate inside the case. This debris can include dust, hair, carpet, or clothing fibers. When debris gets on the print cartridges and cradle, ink streaks and smudges might appear on printed pages. Ink streaking is easily corrected by manually cleaning the cartridges and cradle.
Gathering cleaning supplies
You will need the following items to clean the print cartridges and cradle. Distilled water Cotton swabs or other soft, lint-free material that will not stick to the cartridges Be careful not to get ink on your hands or clothing as you clean.

Preparing to clean

1. Press the Power button to turn on the printer, and then raise the printer cover. The cradle moves to the center of the printer. 2. Disconnect the power cord form the back of the printer. 3. Remove the print cartridges and place them on a piece of paper with the nozzle plate facing up.
1. Nozzle plate Caution: Do not leave the print cartridges outside the printer for more than 30 minutes.

Cleaning instructions

1. Lightly moisten a cotton swab with distilled water and squeeze any excess water from the swab.
2. Wipe the face and edges of the first print cartridge with the cotton swab. Caution: Do not wipe the nozzle plate. Touching the ink nozzles will result in clogs, ink failure, and bad electrical connections.
1. Nozzle plate 2. Face and edges of print cartridge 3. Inspect the face and edges of the print cartridge for fibers. Repeat steps 1 and 2 if fibers are still present. 4. Repeat steps 1 through 3 for the second cartridge. 5. Wipe the underside of the print cartridge cradle walls with clean, moistened cotton swabs. Repeat this process until no ink residue or dust appears on a clean swab.
1. Print cartridge cradle 2. Print cartridge cradle walls 6. Insert the print cartridges in the printer, and then close the printer cover. 7. Connect the power cord to the back of the printer. 8. Print a test page. 9. Repeat the cleaning procedure if ink streaks continue to appear on printed pages.

9.5 Printing a test page

Follow these steps to print a test page: 1. Open the printer Toolbox. 2. Click the Print a Test Page button, and then follow the onscreen instructions.
9.6 View estimated ink levels

10.6 Photos are not printing correctly

Check the paper tray

1. Verify that the photo paper is placed in the paper tray with the side to be printed on facing down. 2. Slide the paper forward until it stops. 3. Slide the paper guide firmly against the paper.
Check the printer properties
Open the Printer Properties dialog box and verify the following options: Tab Setting Size is: The appropriate size Paper/Quality Type is: The appropriate photo paper type Print quality: Best
10.7 Borderless printing problems
Verify that the paper size that is specified in the Paper size drop-down list on the Printing Shortcuts tab matches the size of the paper that is loaded in the paper tray. Select the appropriate paper type in the Paper type drop-down list on the Printing Shortcuts tab. If printing in grayscale, select High quality under Print in grayscale on the Color tab. Do not print borderless documents in ink-backup mode. Always have two print cartridges installed in the printer.
Edge of the photograph is faded
Verify that the photo paper is not curled. If the photo paper is curled, place the paper in a plastic bag and gently bend it the opposite direction of the curl until the paper lies flat. If the problem persists, use photo paper that is not curled. For instructions about preventing photo paper from curling, see the photo paper storage page.
Image is printed at an angle
Follow these steps if the image is printed at an angle: 1. Remove all paper from the paper tray. 2. Load the photo paper correctly in the paper tray. 3. Verify that the paper guide fits firmly against the edge of the paper.
Printout has an unwanted border
The following conditions can create an unwanted border. For small photo paper
If the printout has an unwanted border, try the following solutions: Align the print cartridges Open the Printer Properties dialog box, click the Paper/Quality tab, and verify that the selected paper size matches both the paper size that the photo is formatted for and the size of the paper that is loaded in the printer. Open the Printer Properties dialog box, click the Paper/Quality tab, and then select the Borderless auto fit check box.

Verify that the software application you are using supports borderless printing. For small photo paper with a tear-off tab If the border appears below the tear-off tab, then remove the tab.
If the border appears above the tear-off tab, then align the print cartridges.

10.8 Error messages

Out of paper message
Follow the appropriate steps for the condition that exists. If the paper tray is loaded 1. Verify the following: A sufficient amount of paper is loaded in the paper tray (at least ten sheets). The paper tray is not overly full. The paper stack is touching the back of the paper tray.
2. Slide the paper guide so that it fits firmly against the edge of the paper. 3. Click Continue to resume printing. If the paper tray is empty 1. Load paper in the paper tray. 2. Push the paper forward until it stops. 3. Slide the paper guide so that it fits firmly against the edge of the paper. 4. Click Continue to resume printing.
An error message appears while the Power light is flashing
Read the error message explaining the problem and its solution. For more information, see Power light is flashing.
The error message 'there was an error writing to USB port' appears
The printer might not be receiving correct data from another USB device or USB hub. Connect the printer directly to the USB port on the computer.
The error message 'there was an error writing to LPT1' appears
The printer is connected to the computer with a USB cable but the cable may not have been attached before installing the software. Uninstall, and then reinstall, the software.
The error message 'two-way communication cannot be established' or 'printer not responding' appears
The printer might not be able to communicate with the computer if the USB cable is too long. If you receive this error message, ensure the USB cable is not greater than five meters (approximately 16 feet, 5 inches) in length. Connect the printer directly to the USB port on the computer and not to a USB hub.
10.9 Power light is flashing
If the Power light is on, the printer is either printing or ready to print. If the Power light is off, the printer is off. If the Power light is flashing, see below.

1. Power light

What the flashing light means
The Power light can flash for several reasons: The printer cover is open. The printer is out of paper. A problem exists with the printer, such as a paper jam or a problem with a print cartridge.
If an error message appears

HP Photo Paper, Glossy

C1846A Letter, 25 sheets (U.S.) C7896A Letter, 50 sheets (U.S.) Q5437A A4, 25 sheets (Europe) Q7897A A4, 50 sheets (Europe) C6765A A4, 20 sheets (Asia Pacific) C7898A A4, 20 sheets (Japan)
HP Premium Photo Paper, Glossy
Q5477A 4x6 in, 60 sheets (U.S.) Q5477A 5x7 in, 20 sheets (U.S.) Q5479A 10x15 cm, 20 sheets (Europe) Q5480A 13x18 cm, 20 sheets (Europe) C6039A Letter, 15 sheets (U.S.) C6979A Letter, 50 sheets (U.S.)
Q5494A Letter, 100 sheets (U.S.) Q5447A Letter, 120 sheets (U.S.) C6039AC Letter, 15 sheets (Canada) C6979AC Letter, 50 sheets (Canada) Q2519A A4, 20 sheets (Europe) C7040A A4, 50 sheets (Europe)
HP Premium Photo Paper, Glossy (with tear-off tab)
Q1988A 4x6 in, 20 sheets (U.S.) Q1989A 4x6 in, 60 sheets (U.S.) Q1990A 4x6 in, 100 sheets (U.S.) Q1988AC 4x6 in, 20 sheets (Canada) Q1989AC 4x6 in, 60 sheets (Canada) Q1991A 10x15 cm, 20 sheets (Europe) Q1992A 10x15 cm, 60 sheets (Europe)
HP Premium Photo Paper, Matte (with tear-off tab)
Q5435A 4x6 in, 60 sheets (U.S.) Q5436A 10x15 cm, 20 sheets (Europe)
HP Premium Photo Paper, Matte
Q1993A Letter, 15 sheets (U.S.) Q1994A Letter, 50 sheets (U.S.) Q5433A A4, 20 sheets (Europe) C5434A A4, 50 sheets (Europe)
HP Premium High Gloss Film
Q1973A Letter, 20 sheets (U.S.) C3836A Letter, 50 sheets (U.S.) C3836AC Letter, 50 sheets (Canada) Q1981A Letter, 20 sheets (Europe) C3837A Letter, 50 sheets (Europe) Q1958A A4, 10 sheets (Japan)
HP Everyday Photo Paper, Semi-gloss (with tear-off tab)
Q5440A 4x6 in, 100 sheets (U.S.) Q5440AC 4x6 in, 100 sheets (Canada) Q5441A 10x15 cm, 100 sheets (Europe) Q5442A 10x15 cm, 100 sheets (Asia Pacific)
HP Everyday Photo Paper, Semi-gloss
Q5498A Letter, 25 sheets (U.S.) Q2509A Letter, 100 sheets (U.S.) Q2509AC Letter, 100 sheets (Canada) Q5451A A4, 25 sheets (Europe) Q2510A A4, 100 sheets (Europe) Q2511A A4, 100 sheets (Asia Pacific)
HP Advanced Photo Paper, Glossy
Q5461A 4x6 in, 60 sheets (U.S.) Q5454A Letter, 25 sheets (U.S.) Q5510A Letter, 50 sheets (U.S.)

HP Advanced Photo Paper, Glossy (with tear-off tab)
Q5508A 4x6 in, 20 sheets (U.S.) Q5509A 4x6 in, 60 sheets (U.S.)
HP Matte Greeting Cards, White, Quarter-Fold
C6042A A4, 20 sheets (Europe)
HP Matte Greeting Cards, White, Half-Fold
C7018A Letter, 20 sheets (U.S.)
HP Photo Greeting Cards, Half-Fold
C6044A Letter, 10 sheets (U.S.) C6045A A4, 10 sheets (Europe)
HP Textured Greeting Cards, Ivory, Half-Fold

C6828A 20 sheets

HP Textured Greeting Cards, Cream, Half-Fold

C6829A 20 sheets

HP Textured Greeting Cards, White, Half-Fold

C7019A 20 sheets

HP Linen Greeting Cards, White, Half-Fold

C1788A 20 sheets

HP Linen Greeting Cards, Ivory, Half-Fold

C1787A 20 sheets

HP Iron-On Transfers (for white fabrics)
C6049A Letter, 12 sheets (U.S.) C6050A A4, 12 sheets (Europe) C6055A A4, 12 sheets (Asia Pacific) C7917A A4, 12 sheets (Japan)
HP Iron-On Transfers for Dark Fabric

C1974A 6 sheets

HP Matte Photo and Project Paper

Q5499A Letter, 50 sets

11.2 USB cables
Note: The availability of supplies varies by country/region. C6518A HP USB A-B 2 M cable

12 Specifications

Printer specifications Environmental statement Print cartridge recovery
12.1 Printer specifications
See the reference guide that came with your printer for complete printer specifications, including the following information: Types, sizes, and weights of paper and other printing media that can be used with your printer Print speeds and resolutions Power requirements
12.2 Environmental statement
Hewlett-Packard continuously improves the design processes of its deskjet printers to minimize the negative impact on the office environment and on the communities where printers are manufactured, shipped, and used.
Reduction and elimination
Paper use: This equipment is suitable for using recycled paper (in accordance with EN 12281:2002). Recycled paper: All paper documentation for this printer is printed on recycled paper. Ozone: Ozone-depleting chemicals such as CFCs have been eliminated from Hewlett-Packard's manufacturing processes.

Recycling

Design for recycling has been incorporated into this printer. The number of materials has been kept to a minimum while ensuring proper functionality and reliability. Dissimilar materials have been designed to separate easily. Fasteners and other connections are easy to locate, access, and remove using common tools. Highpriority parts have been designed to gain access to quickly for efficient disassembly and repair.
Printer packaging: The packaging materials for this printer have been selected to provide maximum protection for the least cost possible, while attempting to minimize environmental impact and facilitate recycling. The rugged design of the HP Deskjet printer assists in minimizing both packaging materials and damage rates. Plastic parts: All major plastics and plastic parts are marked according to international standards. All plastic parts used in the printer housing and chassis are technically recyclable and all use a single polymer. Product longevity: To ensure the longevity of your HP Deskjet printer, HP provides the following: Extended warranty: Details can be found in the reference guide that came with your printer. Product take-back: To return this product to HP at the end of its useful life, go to www.hp.com/recycle. To return empty print cartridges to HP, see print cartridge recovery. Note: The extended warranty and product take-back options are not available in all countries/regions.

Energy consumption

Energy consumption in standby mode: See the reference guide for energy consumption specifications. Energy consumption in off-mode: When the printer is off, an amount of energy is still being consumed. Energy consumption can be prevented by turning the printer power off, then disconnecting the end of the printer power cord from the electrical source.
12.3 Print cartridge recovery
Customers interested in recycling their genuine HP print cartridges can participate in HP's Planet Partner's Program for inkjet cartridges. HP offers this program in more countries/regions than any other inkjet cartridge manufacturer in the world. This program is provided as a free service to HP customers as an environmentally sound solution for these products at end-of-life. To participate, simply follow the directions provided on the HP Web site at this address: www.hp.com/recycle. This service is not available in all countries/regions. Customers may be asked for their name, phone number, and address.
Because HP's unique recycling processes are very sensitive to material contamination, we cannot take back and recycle cartridges from other manufacturers. The end products of the recycling process are used in the manufacture of new products, and HP must ensure the composition of the material is consistent. To do that, we recycle only HP original cartridges. This program does not extend to refilled cartridges. Returned cartridges are separated for purification into raw materials for use in other industries to manufacture new products. Examples of products made from recycled HP print cartridge materials include automobile parts, trays used in microchip fabrication processes, copper wire, steel plates, and the precious materials used in electronics. Depending on the model, HP is able to recycle up to 65% of the print cartridge by weight. The remaining parts that cannot be recycled (ink, foam, and composite parts) are disposed of in an environmentally responsible manner.

For instructions about connecting the printer with a USB cable, see the setup poster that came with the printer.

6 Printing photos

Select the type of photograph that you want to print:
Large photo with a white border Small photo with a white Small borderless photo border Enhancing your photos Learn how to enhance your photographs by using the printer's photo printing features.
6.1 Enhancing your photos
The printer software offers several features to make printing digital photos easier and improve photo quality: Use the HP digital photography options to touch up photos. Achieve the highest resolution with Maximum dpi. Use HP Everyday Photo Paper, Semi-gloss to save money and ink when printing photos. Learn how to add professional touches to your digital photographs: Print black-and-white photos. Print to the edges of the photo paper with borderless printing. To prevent photo paper from curling, follow the photo paper storage guidelines.
6.2 Printing digital photographs
The printer has several features to improve the quality of digital photographs.
Accessing the digital photography options
1. Open the Print dialog box. 2. Select the Paper Type/Quality panel. 3. Click the Digital Photo tab.
Using the digital photography options
1. Options Menu: Select from the following options: Red eye removal: Click On to remove or reduce red-eye in the photograph. Digital flash: Adjust the exposure in dark areas of photos to bring out detail. Click Auto to allow the printer driver to automatically balance lightness and darkness. Contrast enhancement: Adjust the contrast to your preference. Click Auto to allow the printer driver to automatically balance the contrast. SmartFocus: Enhance the image quality and clarity. Click On to allow the printer driver to automatically sharpen details in the image. Smoothing: Soften an image. Click Auto to allow the printer driver to automatically set the level of smoothing for the image. Sharpness: Adjust the image sharpness to your preference. Click Auto to allow the printer driver to automatically set the level of sharpening for the image.

6.3 Maximum dpi

The Maximum dpi print quality setting offers 4800 x 1200 optimized dpi printing.
The 4800 x 1200 optimized dpi print mode is the highest quality resolution for this printer. When 4800 x 1200 optimized dpi is selected in the printer driver, the tri-color print cartridge prints in the 4800 x 1200 optimized dpi mode (up to 4800 x 1200 optimized dpi color and 1200-input dpi). Follow these steps to print in the 4800 x 1200 optimized dpi mode: 1. Open the Print dialog box. 2. Select the Paper Type/Quality panel.
3. In the Paper Type drop-down list, select Photo Paper, and then click the appropriate photo paper type. 4. In the Quality drop-down list, click Maximum dpi. 5. Select any other print settings that you want, and then click Print.

6.4 Saving money when printing photos

HP Everyday Photo Paper

To save money and ink when printing photos, use HP Everyday Photo Paper, Semigloss and set the Print quality to Normal. HP Everyday Photo Paper, Semi-gloss is designed to create quality photos with less ink.
For higher-quality photos, use HP Premium Plus Photo paper and set the Print quality to Best or Maximum dpi.
6.5 Printing black-and-white photos
You can perform the following tasks with the printer: Print a black-and-white photo Print a color photo in black-and-white
Printing a black-and-white photo
To print a photo that is already black and white, simply follow the instructions for the type and size of photo that you want to print.
Printing a color photo in black and white
Follow these steps to print a color photo in black and white: 1. Open the Print dialog box. 2. Select the Paper Type/Quality panel.
3. In the Color drop-down list, click Grayscale. 4. Select any other print settings that you want, and then click Print.
6.6 Storing and handling photo paper
Follow these instructions to maintain the quality of your HP brand photo paper.

Storage

Keep unused photo paper in a resealable plastic bag, in the box in which it was originally packaged. Store the packaged photo paper on a flat surface in a cool place. When you are ready to print, remove only the paper that you plan to use immediately from the plastic bag. When you have finished printing, return any unused photo paper to the plastic bag. Do not leave unused photo paper in the printer paper tray. The paper might start to curl, which can reduce the quality of your photographs.

Handling

Always hold photo paper by its edges. Fingerprints on photo paper can reduce print quality. Verify that the photo paper is not curled. If the photo paper is curled, place the paper in a plastic bag and gently bend it the opposite direction of the curl until the paper lies flat. If the problem persists, use photo paper that is not curled.

4. Slide the paper guide firmly against the edge of the paper.
1. If necessary, open the Page Setup dialog box and set the paper size and orientation options. 2. Open the Print dialog box. 3. Select the Paper Type/Quality panel, and then specify the following settings: Paper Type: The appropriate greeting card paper type Print Quality: Normal, Best, or Maximum dpi 4. Select any other print settings that you want, and then click Print.

7.8 Transparencies

For great results, use HP Premium Inkjet Transparency Film. Do not exceed the paper tray capacity: Up to 20 transparencies.
1. Slide the paper guide to the left. 2. Place the transparencies, with the side to be printed on facing down and the adhesive strip toward the printer, in the tray. The transparencies will extend over the edge of the tray.
3. Carefully push the transparencies into the printer until they stop so that none of the adhesive strips catch on one another. 4. Slide the paper guide firmly against the edge of the transparencies.
1. If necessary, open the Page Setup dialog box and set the paper size, scaling, or orientation options. 2. Open the Print dialog box. 3. Select the Paper Type/Quality panel, and then specify the following settings: Paper Type: The appropriate transparency film type Print Quality: Normal, Best, or Maximum dpi. 4. Select any other print settings that you want, and then click Print.
7.9 Index cards and other small media
Use only cards and small media that meet the printer's paper-size specifications. For specifications, see the reference guide that came with the printer. Do not exceed the paper tray capacity: Up to 20 cards.
1. Slide the paper guide to the left. 2. Place the cards, with the side to be printed on facing down and the short edge pointing towards the printer, in the tray and to the right. Push the cards into the printer until they stop.
1. Open the Page Setup dialog box, and then select the following settings: Paper Size: The appropriate paper size Note: To print a borderless card, click the borderless photo size that matches the card size.
Orientation: The appropriate orientation 2. Click OK. 3. Open the Print dialog box. 4. Select the Paper Type/Quality panel, and then select the following settings: Paper Type: The appropriate paper type Print Quality: Normal, Best, or Maximum dpi 5. If you want to use them, set the HP digital photography options. 6. Select any other print settings that you want, and then click Print. Note: If an out-of-paper message appears, verify that the cards are positioned correctly in the paper tray.

8.3 Selecting a paper type
When printing a higher-quality printout, it is recommended that you select a specific paper type. Follow these steps to select a specific paper type: 1. Open the Print dialog box. 2. Select the Paper Type/Quality panel.
3. In the Paper Type drop-down list, click the appropriate paper type. 4. Select any other print settings that you want, and then click Print.
8.4 Selecting a print quality
Follow these steps to select a print quality from the printer software: 1. Open the Print dialog box. 2. Select the Paper Type/Quality panel.
3. Select one of the following from the Quality drop-down list: FastDraft: prints at the fastest printing speed. Fast Normal: prints more quickly than the Normal mode and at a higher print quality than FastDraft. Normal: provides the best balance between print quality and speed. This is the appropriate setting for most documents. Best: provides high-quality printing. Maximum dpi: provides the highest quality printing but requires longer to print than Best.

8.5 Resizing a document

Use this feature to shrink or enlarge printed text and graphics without changing the paper size. Follow these steps to shrink or enlarge text and graphics: 1. Open the Page Setup dialog box.
2. In the Scale box, type the percentage by which you want to shrink or enlarge the document. Type a number from 25 to 99 to reduce a document image. Type a number from 101 to 400 to enlarge a document image. 3. Click OK, and then print the document.

9 Printer software

Print settings Page Setup dialog box Print dialog box Managing the printer (Mac OS X 10.3 and later) Managing the printer (Mac OS X 10.2 and earlier) Viewing and changing the status of a print job (Mac OS X 10.3 and later) Viewing and changing the status of a print job (Mac OS X 10.2 and earlier)

9.1 Print settings

The printer is controlled by software that is installed on your computer. Use the printer software, known as the printer driver, to change the print settings for a document. To specify a document's paper size, scaling, and orientation, use the Page Setup dialog box. To specify other print settings for a document and to send the document to the printer, use the Print dialog box.
9.2 Page Setup dialog box
Use the Page Setup dialog box to modify document layout. To use the Page Setup dialog box, open the software program used to create the document, click File, and then click Page Setup. You can use the Page Setup dialog box to do the following tasks:
Set the paper size for a document. Resize a document. Specify the document orientation.

9.3 Print dialog box

Use the Print dialog box to modify print settings for the document that you are printing. The options that appear depend on the panel that you selected. To use the Print dialog box, open the document that you want to print, click File, and then click Print.

View the status of a document as it is printing by clicking on the printer's icon in the Dock.
Click a print job to select it, and then use the buttons to manage the print job as appropriate: Delete: Cancels the selected print job Hold: Pauses the selected print job Resume: Restarts a paused print job Stop Jobs: Pauses all print jobs in the print queue
9.7 Viewing and changing the status of a print job (Mac OS X 10.2 and earlier)
When printing a document, use Print Center to see the status of the document as it is printing. Follow these steps to check the status of a print job: 1. In Finder, click Applications, then click Utilities, and then double-click Print Center. 2. Click the printer name. The print queue appears.
3. Click a print job to select it. Use the buttons to manage the print job as desired: Delete: Cancels the selected print job Hold: Pauses the selected print job Resume: Restarts a paused print job Stop Jobs: Pauses all print jobs in the print queue

10 Maintenance

Installing print cartridges Aligning print cartridges Automatically cleaning print cartridges Manually cleaning print cartridges Printing a test page View estimated ink levels Removing ink from skin and clothing Maintaining print cartridges Maintaining the printer body Using the HP Inkjet Toolbox
10.1 Installing print cartridges

Print cartridges

Always install the tri-color print cartridge in the left print cartridge cradle compartment. Install the black print cartridge in the right print cartridge cradle compartment.

Ink back-up mode

The printer can operate with only one print cartridge installed. For more information, see the ink back-up mode page.
Installation instructions
To install a print cartridge: 1. Press the Power button to turn on the printer. 2. Open the printer cover. The cradle moves to the center of the printer. 3. Push down on the print cartridge and slide it out of the print cartridge cradle.
1. Press the Power button. 2. Lift the printer cover. 3. Push down on the print cartridge. 4. Slide the print cartridge out of the cradle. 4. Remove the replacement print cartridge from its packaging and carefully remove the plastic tape. Hold the print cartridge so that the copper strip is on the bottom and facing toward the printer.

Cleaning instructions

1. Lightly moisten a cotton swab with distilled water and squeeze any excess water from the swab. 2. Wipe the face and edges of the first print cartridge with the cotton swab. Caution: Do not wipe the nozzle plate. Touching the ink nozzles will result in clogs, ink failure, and bad electrical connections.
1. Nozzle plate 2. Face and edges of print cartridge 3. Inspect the face and edges of the print cartridge for fibers. Repeat steps 1 and 2 if fibers are still present. 4. Repeat steps 1 through 3 for the second cartridge. 5. Wipe the underside of the print cartridge cradle walls with clean, moistened cotton swabs. Repeat this process until no ink residue or dust appears on a clean swab.
1. Print cartridge cradle 2. Print cartridge cradle walls 6. Insert the print cartridges in the printer, and then close the printer cover. 7. Connect the power cord to the back of the printer. 8. Print a test page.
9. Repeat the cleaning procedure if ink streaks continue to appear on printed pages.
10.5 Printing a test page
Follow these steps to print a test page: 1. Open the HP Inkjet Toolbox. 2. Select the Test panel. 3. Click the Print a test page button, and then follow the onscreen instructions.
10.6 View estimated ink levels
Follow these steps to view the estimated ink levels of the print cartridges that are installed in the printer: 1. Open the HP Inkjet Toolbox. 2. Select the Ink Levels panel.
10.7 Removing ink from skin and clothing
Follow these instructions to remove ink from skin and clothing: Surface Skin Remedy Wash the area with an abrasive soap.
White fabric Wash the fabric in cold water and use chlorine bleach. Color fabric Wash the fabric in cold water and use sudsy ammonia. Caution: Always use cold water to remove ink from fabric. Warm or hot water can set the ink into the fabric.
10.8 Maintaining print cartridges
The following tips will help maintain HP print cartridges and ensure consistent print quality: Keep all print cartridges in their sealed packages until they are needed. Print cartridges should be stored at room temperature (15 to 35 degrees C or 59 to 95 degrees F).
Do not remove the plastic tape covering the ink nozzles until you are ready to install the print cartridge in the printer. If the plastic tape has been removed from the print cartridge, do not attempt to reattach it. Reattaching the tape damages the print cartridge.
10.9 Maintaining the printer body
Because the printer ejects ink onto the paper in a fine mist, ink smudges will eventually appear on the printer case and adjacent surfaces. To remove smudges, stains, or dried ink from the exterior of the printer, use a soft cloth moistened with water. When cleaning your printer, keep these tips in mind: Do not clean the interior of the printer. Keep all fluids away from the interior. Do not use household cleaners or detergent. In the event that a household cleaner or detergent is used on the printer, wipe the printer's exterior surfaces with a soft cloth that has been moistened with water. Do not lubricate the support rod that the print cartridge cradle uses to slide back and forth. Noise is normal when the cradle moves back and forth.

Print is faded

1. Verify that neither of the print cartridges is low on ink. If a print cartridge is low on ink, consider replacing the print cartridge when the print quality lessens. If the print cartridge is not low on ink, clean the print cartridge. 2. Verify that a black print cartridge is installed. If the black text and images on your printouts are faded, you might be printing with only the tri-color print cartridge. Insert a black print cartridge, in addition to the tri-color print cartridge, for optimal black print quality. 3. Verify that the protective piece of plastic tape has been removed from the print cartridges.
1. Plastic tape 4. Consider selecting a higher print quality.

Blank pages print

The protective piece of plastic tape might still be attached to the print cartridges. Verify that the plastic tape has been removed from the print cartridges. The print cartridges might be out of ink. Replace one or both empty print cartridges.
11.5 Document is misprinted
Text and images are misaligned
If the text and images on your printouts are misaligned, then align the print cartridges.
Document is printed off-center or at an angle
1. Verify that only one type of paper is placed in the paper tray, and that the paper has been placed in the tray correctly. 2. Verify that the paper guide fits firmly against the edge of paper. 3. Reprint the document.
Envelope is printed at an angle
1. Slide the flap inside the envelope before loading it in the paper tray. 2. Confirm that the paper guide fits firmly against the edge of the envelope. 3. Reprint the envelope.
Parts of the document are missing or printed in the wrong place
Open the Page Setup dialog box and verify the following settings: Panel Page Attributes Setting Paper Size: The appropriate paper size Orientation: Verify the appropriate orientation
Printout does not reflect selected print settings
Some software applications allow you to set certain print settings. The software application's print settings might differ from the printer settings that you specified in the Print or Page Setup dialog boxes. Change the appropriate print settings within the software application to match the settings on the Print or Page Setup dialog boxes.
11.6 Photos are not printing correctly

Check the paper tray

1. Verify that the photo paper is placed in the paper tray with the side to be printed on facing down.
2. Slide the paper forward until it stops. 3. Slide the paper guide firmly against the edge of the paper.

Check the printer settings
1. Open the Page Setup dialog box and verify the following settings: Panel Page Attributes Setting Paper Size: The appropriate paper size Orientation: The appropriate orientation
2. Open the Print dialog box and verify the following settings: Panel Paper Type/Quality Setting Paper Type: The appropriate photo paper type Print Quality: Best or Maximum dpi
11.7 Borderless printing problems
When printing borderless printouts, follow these guidelines: Open the file in a software application and assign the image size. Ensure that the size corresponds to the paper size on which you want to print the image. Verify that the paper size that is specified in the Page Setup dialog box matches the size of the paper that is loaded in the paper tray. Select the appropriate paper type in the Paper Type/Quality panel. Do not print borderless documents in ink-backup mode. Always have two print cartridges installed in the printer.
Edge of the photograph is faded
Verify that the photo paper is not curled. If the photo paper is curled, place the paper in a plastic bag and gently bend it the opposite direction of the curl until the paper lies flat. If the problem persists, use photo paper that is not curled. For instructions about preventing photo paper from curling, see the photo paper storage page.
Image is printed at an angle
Follow these steps if the image is printed at an angle: 1. Remove all paper from the paper tray. 2. Load the photo paper correctly in the paper tray. 3. Verify that the paper guide fits firmly against the edge of the paper.
Printout has an unwanted border
The following conditions can create an unwanted border.

For small photo paper

If the printout has an unwanted border, then try the following solutions: Align the print cartridges. Verify that the software application you are using supports borderless printing. For small photo paper with a tear-off tab If the border appears below the tear-off tab, then remove the tab.
If the border appears above the tear-off tab, then align the print cartridges.

The printer prints slower when Best or Maximum dpi is selected as the print quality. To increase the printer speed, select a different print quality mode.
Printer driver is outdated
An outdated printer driver may be installed. For information about updating the printer driver, visit the HP Web site at www. hp.com/support.
Printer is in ink-backup mode
The printer might print more slowly if it is in ink-backup mode. To increase the print speed, use two print cartridges in the printer.
Computer does not meet system requirements
If your computer does not have enough RAM or does not have a large amount of free space on the hard drive, then the printer processing time will be longer. 1. Verify that the computer hard disk space, RAM, and processor speed meet the system requirements. For the system requirements, see the reference guide that came with the printer. 2. Make space available on the hard drive by deleting unneeded files.
11.11 If you continue to have problems
If you continue to have problems after investigating the troubleshooting topics, turn off your computer and then restart it. If you still have problems after restarting your computer, go to HP customer support at www.hp.com/support.

12 Specifications

Printer specifications Environmental statement Print cartridge recovery
12.1 Printer specifications
See the reference guide that came with your printer for complete printer specifications, including the following information: Types, sizes, and weights of paper and other printing media that can be used with your printer Print speeds and resolutions Power requirements
12.2 Environmental statement
Hewlett-Packard continuously improves the design processes of its deskjet printers to minimize the negative impact on the office environment and on the communities where printers are manufactured, shipped, and used.
Reduction and elimination
Paper use: This equipment is suitable for using recycled paper (in accordance with EN 12281:2002). Recycled paper: All paper documentation for this printer is printed on recycled paper. Ozone: Ozone-depleting chemicals such as CFCs have been eliminated from Hewlett-Packard's manufacturing processes.

Recycling

Design for recycling has been incorporated into this printer. The number of materials has been kept to a minimum while ensuring proper functionality and reliability. Dissimilar materials have been designed to separate easily. Fasteners and other connections are easy to locate, access, and remove using common tools. Highpriority parts have been designed to gain access to quickly for efficient disassembly and repair.

Printer packaging: The packaging materials for this printer have been selected to provide maximum protection for the least cost possible, while attempting to minimize environmental impact and facilitate recycling. The rugged design of the HP Deskjet printer assists in minimizing both packaging materials and damage rates. Plastic parts: All major plastics and plastic parts are marked according to international standards. All plastic parts used in the printer housing and chassis are technically recyclable and all use a single polymer. Product longevity: To ensure the longevity of your HP Deskjet printer, HP provides the following: Extended warranty: Details can be found in the reference guide that came with your printer. Product take-back: To return this product to HP at the end of its useful life, go to www.hp.com/recycle. To return empty print cartridges to HP, see print cartridge recovery. Note: The extended warranty and product take-back options are not available in all countries/regions.

Energy consumption

Energy consumption in standby mode: See the reference guide for energy consumption specifications. Energy consumption in off-mode: When the printer is off, an amount of energy is still being consumed. Energy consumption can be prevented by turning the printer power off, then disconnecting the end of the printer power cord from the electrical source.
12.3 Print cartridge recovery
Customers interested in recycling their genuine HP print cartridges can participate in HP's Planet Partner's Program for inkjet cartridges. HP offers this program in more countries/regions than any other inkjet cartridge manufacturer in the world. This program is provided as a free service to HP customers as an environmentally sound solution for these products at end-of-life. To participate, simply follow the directions provided on the HP Web site at this address: www.hp.com/recycle. This service is not available in all countries/regions. Customers may be asked for their name, phone number, and address.
Because HP's unique recycling processes are very sensitive to material contamination, we cannot take back and recycle cartridges from other manufacturers. The end products of the recycling process are used in the manufacture of new products, and HP must ensure the composition of the material is consistent. To do that, we recycle only HP original cartridges. This program does not extend to refilled cartridges. Returned cartridges are separated for purification into raw materials for use in other industries to manufacture new products. Examples of products made from recycled HP print cartridge materials include automobile parts, trays used in microchip fabrication processes, copper wire, steel plates, and the precious materials used in electronics. Depending on the model, HP is able to recycle up to 65% of the print cartridge by weight. The remaining parts that cannot be recycled (ink, foam, and composite parts) are disposed of in an environmentally responsible manner.

C1846A Letter, 25 sheets (U.S.) C7896A Letter, 50 sheets (U.S.) Q5437A A4, 25 sheets (Europe) Q7897A A4, 50 sheets (Europe) C6765A A4, 20 sheets (Asia Pacific) C7898A A4, 20 sheets (Japan)
HP Premium Photo Paper, Glossy
Q5477A 4x6 in, 60 sheets (U.S.) Q5477A 5x7 in, 20 sheets (U.S.) Q5479A 10x15 cm, 20 sheets (Europe) Q5480A 13x18 cm, 20 sheets (Europe) C6039A Letter, 15 sheets (U.S.) C6979A Letter, 50 sheets (U.S.)
Q5494A Letter, 100 sheets (U.S.) Q5447A Letter, 120 sheets (U.S.) C6039AC Letter, 15 sheets (Canada) C6979AC Letter, 50 sheets (Canada) Q2519A A4, 20 sheets (Europe) C7040A A4, 50 sheets (Europe)
HP Premium Photo Paper, Glossy (with tear-off tab)
Q1988A 4x6 in, 20 sheets (U.S.) Q1989A 4x6 in, 60 sheets (U.S.) Q1990A 4x6 in, 100 sheets (U.S.) Q1988AC 4x6 in, 20 sheets (Canada) Q1989AC 4x6 in, 60 sheets (Canada) Q1991A 10x15 cm, 20 sheets (Europe) Q1992A 10x15 cm, 60 sheets (Europe)
HP Premium Photo Paper, Matte (with tear-off tab)
Q5435A 4x6 in, 60 sheets (U.S.) Q5436A 10x15 cm, 20 sheets (Europe)
HP Premium Photo Paper, Matte
Q1993A Letter, 15 sheets (U.S.) Q1994A Letter, 50 sheets (U.S.) Q5433A A4, 20 sheets (Europe) C5434A A4, 50 sheets (Europe)
HP Premium High Gloss Film
Q1973A Letter, 20 sheets (U.S.) C3836A Letter, 50 sheets (U.S.) C3836AC Letter, 50 sheets (Canada) Q1981A Letter, 20 sheets (Europe) C3837A Letter, 50 sheets (Europe) Q1958A A4, 10 sheets (Japan)
HP Everyday Photo Paper, Semi-gloss (with tear-off tab)
Q5440A 4x6 in, 100 sheets (U.S.) Q5440AC 4x6 in, 100 sheets (Canada) Q5441A 10x15 cm, 100 sheets (Europe) Q5442A 10x15 cm, 100 sheets (Asia Pacific)
HP Everyday Photo Paper, Semi-gloss
Q5498A Letter, 25 sheets (U.S.) Q2509A Letter, 100 sheets (U.S.) Q2509AC Letter, 100 sheets (Canada) Q5451A A4, 25 sheets (Europe) Q2510A A4, 100 sheets (Europe) Q2511A A4, 100 sheets (Asia Pacific)
HP Advanced Photo Paper, Glossy
Q5461A 4x6 in, 60 sheets (U.S.) Q5454A Letter, 25 sheets (U.S.) Q5510A Letter, 50 sheets (U.S.)
HP Advanced Photo Paper, Glossy (with tear-off tab)
Q5508A 4x6 in, 20 sheets (U.S.) Q5509A 4x6 in, 60 sheets (U.S.)
HP Matte Greeting Cards, White, Quarter-Fold
C6042A A4, 20 sheets (Europe)

HP Matte Greeting Cards, White, Half-Fold
C7018A Letter, 20 sheets (U.S.)
HP Photo Greeting Cards, Half-Fold
C6044A Letter, 10 sheets (U.S.) C6045A A4, 10 sheets (Europe)
HP Textured Greeting Cards, Ivory, Half-Fold

C6828A 20 sheets

HP Textured Greeting Cards, Cream, Half-Fold

C6829A 20 sheets

HP Textured Greeting Cards, White, Half-Fold

C7019A 20 sheets

HP Linen Greeting Cards, White, Half-Fold

C1788A 20 sheets

HP Linen Greeting Cards, Ivory, Half-Fold

C1787A 20 sheets

HP Iron-On Transfers (for white fabrics)
C6049A Letter, 12 sheets (U.S.) C6050A A4, 12 sheets (Europe) C6055A A4, 12 sheets (Asia Pacific) C7917A A4, 12 sheets (Japan)
HP Iron-On Transfers for Dark Fabric

C1974A 6 sheets

HP Matte Photo and Project Paper

Q5499A Letter, 50 sets

13.2 USB cables
Note: The availability of supplies varies by country/region. C6518A HP USB A-B 2 M cable
acknowledgements Align button aligning print cartridges
borderless photos border appears
cards index cleaning print cartridges manually collated copies contrast enhancement conventions
digital flash digital photographs
energy consumption environmental statement error messages
index cards ink-backup mode ink, removing ink from skin and clothing

light flashing

maintenance manually cleaning the print cartridges printer tools maximum dpi mirror image

notices

orientation
page order paper jam paper supplies paper tray photographs digital printing problems photos 4800 x 1200 optimized dpi printing black-and-white edge is faded enhancing maximum dpi storing photo paper photos, borderless Power button print cartridges align black print cartridge
cleaning automatically cleaning manually installing maintaining recovery recycling replacing storing tri-color print cartridge print quality print settings printer does not reflect new print settings does not turn on is not printing is slow prints blank pages printer body printer features printer tools printing brochures digital photographs documents e-mail envelopes greeting cards index cards iron-on transfers labels letters selecting a paper type transparencies printing photos

recycling about

print cartridges removing ink from skin and clothing replacing print cartridges resizing documents rotate 180 degrees