Contents Print quality is poor...107 Document is misprinted...109 Problems with borderless documents...110 Error messages...114 Printer lights are on or flashing...116 Document prints slowly....118 If you continue to have problems...119 HP support process....119 Accessories...120 Automatic Two-Sided Printing Accessory (duplexer)...120 250-Sheet Plain Paper Tray...127 Auto Two-Sided Print Accessory with Small Paper Tray.133 Supplies....143 Paper....143 USB cables....143 Accessories....143 Specifications....144 Printer specifications...144 Environmental information...145 Environmental statement...145 Print cartridge recovery...146

Welcome

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Special features Get started Connect to the printer Print photos Print photos from a digital camera Print other documents Printing tips Printer software Maintenance Troubleshooting Optional accessories Supplies Specifications Environmental information

Special features

Congratulations! You have purchased an HP Deskjet printer that is equipped with several exciting features: Built-in networking capabilities: Connect to a wired network without using an external print server. Ink-backup mode: Use ink-backup mode to continue printing with one print cartridge when the other print cartridge has run out of ink. Print Cancel button: Cancel print jobs at the touch of a button. Borderless printing: Use the entire page surface when printing photos and brochures with the borderless printing feature. Real Life technologies: Get better photos easier with HP Real Life technologies. Automatic red-eye removal and adaptive lighting to enhance detail in shadows are just a few of the many technologies included. Six-ink upgradeable printing: Enhanced photo printing with a six-ink photo print cartridge (purchased separately). HP Vivera Inks deliver true-to-life photo quality and exceptional fade resistance resulting in vivid colors that last. HP Vivera Inks are specially-formulated and scientifically tested for quality, purity and fade resistance. Printing from a digital camera: Print photos directly from a PictBridge-compatible camera using the front USB port. Automatic paper-type sensor: Use the auto paper-type sensor to optimize print quality for various papers. Quiet mode: Use the Quiet mode feature when you require quieter printing, as when a baby is sleeping nearby, or when clients are in the office. Photo/envelope feeder: Use the photo/envelope feeder to conveniently print single envelopes, photos, or postcards. Bluetooth printing: Print images without a cable using Bluetooth. Use an optional HP Bluetooth Wireless Printer Adapter to print images from most Bluetooth devices to the printer without a cable connection. Optional Automatic Two-Sided Printing Accessory: Purchase an Automatic Two-Sided Printing Accessory to print two-sided documents automatically. Optional Auto Two-Sided Print Accessory with Small Paper Tray: Purchase an Auto Two-Sided Print Accessory with Small Paper Tray to print two-sided documents automatically and load small media from the back of the printer. Optional 250-Sheet Plain Paper Tray Accessory: Purchase a 250-Sheet Plain Paper Tray Accessory to expand the printer's paper-handling capability.

Previous installations If the printer software was previously installed on the computer, you must use the printer software CD to install an Ethernet version of the printer driver on the computer. Follow the steps below. The printer software installation wizard guides you through the installation process. Caution It is recommended that the printer and the computers that use it be on the same subnet. Printer installation across subnets can be problematic depending on the type of router used.
Software installation Follow these steps to install the printer software on the computer: 1. 2. 3. 4. Close all applications running on the computer. Insert the printer software CD in the computer's CD-ROM drive. Follow the onscreen instructions. On the Connection Type screen, select Wired Network. After the installation has completed, follow the onscreen instructions to print a test page.

Ethernet lights

The printer's Ethernet lights indicate the status of the printer's Ethernet connection. Link light The Link light is solid when the printer is connected to an Ethernet network and powered on. State of the Link light On State of the printer Connected to an Ethernet network and powered on.
Not connected to an Ethernet network or powered off.
Activity light The Activity light flashes when the printer is receiving or transmitting data over the Ethernet connection. State of the Activity State of the printer light Flashing Receiving or transmitting data over the Ethernet connection.

(continued)

State of the Activity State of the printer light
Not receiving or transmitting data over the Ethernet connection.

Report Page button

Use the Report Page button to do the following: Print an HP Report page Reset the printer to the factory default settings

Network light

The Network light illuminates when the printer is connected to an Ethernet network. Status of the icon On Status of the printer network connection Connected to an Ethernet network.

HP iPAQ Bluetooth printing
To print a file wirelessly using Bluetooth from the HP iPAQ Pocket PC, complete the following steps: Step 1: Install Mobile Printing Install HP Mobile Printing from a desktop computer to the Pocket PC through Microsoft ActiveSync. 1. 2. Save the installer program (hpmobileprinting.exe) from www.hp.com/go/ pocketpcprint_software to a desktop computer. Connect a Pocket PC to the desktop computer by using the ActiveSync cradle. To properly install this software, the Pocket PC must be in the ActiveSync cradle. If you need help connecting with ActiveSync, see the Pocket PC user guide. Double-click hpmobileprinting.exe on the desktop computer. The installer program copies the necessary files to the Pocket PC.
Step 2: Add the printer to the printer list 1. Insert the Bluetooth wireless printer adapter into printer and press the Report Page button on the printer to print an HP Report Page. Note The printer's default Bluetooth device name is Deskjet 6940 series. 2. 3. 4. 5. 6. 7. In the iPAQs HP Mobile Printing program, tap Tools, and then tap Print Config. Select the Printers tab, and then tap Add. In the Add Printer screen, select Network, and then tap Next. In the Add Bluetooth Printer screen, select Search for a Bluetooth printer near me to perform a search of the available local Bluetooth devices. After the search has completed, select the printer by its Bluetooth name and tap Next. Select a manufacturer and model.
As appropriate, select from the following check boxes: Enable raw file type: Sends an unprocessed file (such as.PDF) directly to the printer. Set as default printer: Sets the current printer as the default printer. 9. Tap Finish. The Configuration screen is displayed. 10. Tap OK on the Configuration screen. The My Printers screen is displayed with the added printer. Step 3: Print a file Note See www.hp.com/go/pocketpcprint for supported file types.

3. 4. 5.

Open HP Mobile Printing and tap the File View icon on the command bar. Do one of the following tasks: To display the files on the Pocket PC: Tap the My Device icon on the command bar. To display the files on the network: Tap the Network icon on the command bar, type the path name, and then tap OK. You might be prompted to enter a user name and password. Select the file to print. Tap Print. Select the printer from the printer list, and then tap Print.

Print photos

The printer software offers several features that make printing digital photos easier and improve photo quality. Learn how to perform the following tasks: Print a borderless photo. Print a photo with a border. Use HP Real Life technologies to touch up photos. Use the photo print cartridge for great colors and virtually grain-free photos. Use the gray photo print cartridge for outstanding black-and-white photos. Achieve the highest printing resolution with maximum dpi. Improve printed colors with the following software options: Advanced color settings Color management Print an Exif Print-formatted photo if you have Exif Print-enabled software. Prevent photo paper from curling by following the photo paper storage and handling guidelines. Use HP Everyday Photo Paper to save money and ink when printing photos.

Photo print cartridge

The photo print cartridge, when used in conjunction with the tri-color print cartridge, provides virtually grain-free photos. It offers exceptional fade resistance for photos that are printed on HP Premium Plus Photo Paper.
The photo print cartridge can be purchased separately if it is not included with the printer.
Install the photo print cartridge To install the photo print cartridge, remove the black print cartridge from the printer, and then install the photo print cartridge in the right side of the print cartridge cradle. Note To protect a print cartridge when it is not in the printer, follow these storage guidelines. Use the photo print cartridge 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab. 3. In the What do you want to do? drop-down list, click either Photo printingborderless or Photo printing-with white borders. 4. In the Print quality drop-down list, click Normal or Best. Note For maximum dpi quality, on the Paper/Quality tab, click Maximum dpi in the Print quality drop-down list. 5. 6. In the Paper type drop-down list, click the appropriate photo paper type. Select any other print settings that you want, and then click OK.
Store the photo print cartridge Follow these guidelines when storing the photo print cartridge.

Maximum dpi

The maximum dpi print quality setting offers 4800 x 1200 optimized dots per inch (dpi) printing. The 4800 x 1200 optimized dpi is the highest quality resolution for this printer. When 4800 x 1200 optimized dpi is selected in the printer software, the tri-color print cartridge prints in the 4800 x 1200 optimized dpi mode (up to 4800 x 1200 optimized dpi color and 1200-input dpi). If a photo print cartridge is also installed, the print quality is enhanced. A photo print cartridge can be purchased separately if it is not included with the printer. Note Using maximum dpi increases the printing time and requires a large amount of disk space. Follow these steps to print in the 4800 x 1200 optimized dpi mode: 1. 2. 3. 4. 5. Open the Printer Properties dialog box. Click the Paper/Quality tab. In the Type is drop-down list, click the appropriate photo paper type. In the Print quality drop-down list, click Maximum dpi. Select any other print settings that you want, and then click OK. Note Use an HP premium photo paper when printing in the maximum dpi mode to enhance color matching and detail in the photo.

Advanced color settings

Use the Advanced color settings dialog box to adjust how printed colors appear in the photos. Adjusting these settings causes the printed colors to differ from the colors that appear on the computer monitor. To specify advanced color settings, follow these steps: 1. Open the Printer Properties dialog box. 2. Click the Color tab, and then click the Advanced color settings button. The Advanced color settings dialog box is displayed. 3. You can adjust the following settings: Advanced color settings: Adjust the Saturation, Brightness, and Color Tone to affect how overall colors are printed. Specific color settings: Adjust the Cyan, Magenta, Yellow, and Black sliders to specify the level of each color that is used in printing. Note When you adjust color settings, the changes are reflected in the Preview box. 4. 5. After specifying the color settings, click OK. Select any other print settings that you want, and then click OK.

Color management

Color management defines the range of colors that can be printed. The printer software translates the colors of the photo from the current color settings to the color management option that is selected. Follow these steps to select a color management option: 1. Open the Printer Properties dialog box. 2. Click the Color tab. 3. Click one of the following options in the Color management drop-down list: ColorSmart/sRGB: ColorSmart/sRGB is an appropriate option for most print jobs. It is used for most Web-based documents and current imaging devices. AdobeRGB: When using AdobeRGB to print from a professional software program, turn off the color management in the program and allow the printer software to manage the color space. Use the AdobeRGB setting for photos that were originally created in the AdobeRGB color space. Managed by application: Use this option to allow the program from which you are printing to manage the color of the photo. 4. Select any other print settings that you want, and then click OK.
Gray photo print cartridge
The gray photo print cartridge, used in conjunction with the tri-color print cartridge, prints high-quality black-and-white photographs.

Letter or A4 paper

Legal paper (extends over the edge of the In tray)
Print 1. Open the Printer Properties box. 2. Click the Printing Shortcuts tab. 3. In the What do you want to do? drop-down list, click General everyday printing or Presentation printing, and then specify the following print settings: Paper type: Automatic or Plain paper Paper size: An appropriate paper size 4. Select the following print settings: Print quality Paper source Print on both sides if you want to print on both sides of the paper 5. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that appear in the Printer Properties dialog box.
Guidelines Avoid using envelopes that have the following features: Clasps or windows Thick, irregular, or curled edges Shiny or embossed coatings Wrinkles, tears, or other damage Align the envelope edges before inserting the envelopes in the In tray. Do not exceed the In tray capacity: 20 envelopes. Prepare to print To print a single envelope, use the photo/envelope feeder.
To print multiple envelopes, follow these steps: 1. 2. 3. 4. 5. 6. Verify that the printer is turned on. Remove the Out tray, and then remove all paper from the In tray. Slide the paper-width guide all the way to the left, and then pull out the paper-length guide. Place the envelopes in the In tray, as far to the right as possible. The side to be printed on should face down and the flap should be on the left. Push the envelopes into the printer until they stop. Slide the paper guides firmly against the envelopes.

Replace the Out tray.

Print 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab, and then select the following print settings: Size is: An appropriate envelope size Type is: Automatic or Plain paper 3. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that appear in the Printer Properties dialog box.
Guidelines Do not print borderless documents in ink-backup mode. Always have two print cartridges installed in the printer. Open the file in a software program and assign the brochure size. Ensure that the size corresponds to the paper size on which you want to print the brochure. Do not exceed the In tray capacity: 25 sheets of brochure paper. Prepare to print 1. Verify that the printer is turned on. 2. Raise the Out tray. 3. Slide the paper-width guide all the way to the left, and then pull out the paper-length guide. 4. Place brochure paper in the In tray, pushing the paper into the printer until it stops.
Slide the paper guides firmly against the paper.

Click Continue to print the even-numbered pages.
Create a bound two-sided document Select the type of binding that you want for the two-sided document, and then follow the steps for that binding.
Book binding Tablet binding Note Book binding is the most common type of binding.
Follow these steps to print a two-sided document with a book binding: 1. 2. 3. 4. 5. 6. Open the Printer Properties dialog box. Click the Printing Shortcuts tab. In the What do you want to do? drop-down list, click Two-sided, duplex printing. In the Print on both sides drop-down list, click Manually. Select any other print settings that you want, and then click OK. The printer prints the odd-numbered pages first. After the odd-numbered pages have been printed, reload the printed pages with the printed side facing up.
Follow these steps to print a two-sided document with a tablet binding: 1. 2. 3. Open the Printer Properties dialog box. Click the Finishing tab. Select the following check boxes: Print on both sides Preserve layout Flip pages up Select any other print settings that you want, and then click OK. The printer prints the odd-numbered pages first. After the odd-numbered pages have been printed, reload the printed pages, with the printed side facing up according to the document orientation, portrait or landscape.

Portrait

Landscape 6. Click Continue to print the even-numbered pages.

Resize a document

Use the printer software for either of these tasks: Print a document on a paper size different from the size for which it is formatted. Shrink or enlarge text and graphics on the printed page.
Print on a different paper size Use this feature to print a document that is formatted for one paper size on another paper size. Doing this can be useful if you do not have the correct paper size available. For example, if you have created a document that is formatted for letter-size paper, but you do not have any letter-size paper available, you can print the document on another paper size that is available. Follow these steps to resize the document for a different paper size: 1. 2. 3. Open the Printer Properties dialog box. Click the Effects tab. Select the Print document on check box, and then click the target paper size in the drop-down list. The target paper size is the size of the paper on which you are printing, not the size for which the document was formatted. Do one of the following: Objective Action
Shrink or enlarge the document to fit on Select the Scale to fit check box. the target paper size. Print the document at its original size on Do not select the Scale to fit check box. the selected paper size. 5.
Select any other print settings that you want, and then click OK.
Shrink or enlarge text and graphics Use this feature to shrink or enlarge printed text and graphics without changing the paper size. Follow these steps to shrink or enlarge text and graphics: 1. 2. 3. Open the Printer Properties dialog box. Click the Effects tab. In the % of normal size box, type the percentage by which you want to shrink or enlarge the text and graphics. One hundred percent represents the actual size of the text and graphics. Type a number less than 100 to shrink the text and graphics. Type a number greater than 100 to enlarge the text and graphics. Select any other print settings that you want, and then click OK.

Watermarks

Watermarks appear as background printing on documents. Apply an existing watermark Follow these steps to apply an existing watermark to a document: 1. 2. 3. 4. Open the Printer Properties dialog box. Click the Effects tab. Click a watermark in the Watermarks drop-down list. If you do not want to use one of the listed watermarks, create a new watermark. Choose one of the following actions: If you want the watermark to appear on the first page only, select the First page only check box. If you want the watermark to appear on all printed pages, leave the First page only check box clear. Print the document according to the instructions for the paper type.
Create or change a watermark Follow these steps to create or change a watermark: 1. 2. 3. 4. Open the Printer Properties dialog box. Click the Effects tab. Click the Edit button. The Watermark Details dialog box is displayed. Choose one of the following actions: Click the New button. Select an existing watermark to change. Type the watermark message, and then select the message angle and the font attributes. After you have set the watermark details, click OK.
For instructions about applying watermarks, follow the steps for applying an existing watermark to a document. Use the What's This? help to learn about the features that you see on the Printer Properties dialog box.

Printer software

Use the Printer Properties dialog box to select printing options. Use the What's This? help to learn more about specific print settings. Use the Printing Shortcuts tab to specify print settings quickly. View the Ink Status window for the approximate ink level of each print cartridge. Download printer software updates for the latest features and improvements.
Printer Properties dialog box
The printer is controlled by software that is installed on the computer. Use the printer software, also known as the printer driver, to change the print settings for a document. To change the print settings, open the Printer Properties dialog box. Note The Printer Properties dialog box is also referred to as the Printing Preferences dialog box. Open the Printer Properties dialog box Follow these steps to open the Printer Properties dialog box: 1. 2. Open the file that you want to print. Click File, click Print, and then click Properties or Preferences. The Printer Properties dialog box is displayed. Note The path to the Printer Properties dialog box can vary depending on the software program you are using. What's This? help Use the What's This? help to learn about the features that you see on the Printer Properties dialog box.

4. 5. 6.

Maintenance
Install print cartridges Set the auto-off feature Align the print cartridges Calibrate color Automatically clean print cartridges Print a test page View estimated ink levels Maintain the printer body Remove ink from your skin and clothing Manually clean print cartridges Maintain print cartridges Printer Toolbox

Install print cartridges

When you need to replace print cartridges, make sure you have the correct print cartridges for the printer, and then install them in the print cartridge cradle. Print cartridge combinations For printing most documents, use the tri-color print cartridge and the black print cartridge. When printing photos, use the photo print cartridge along with the tri-color print cartridge. For printing high-quality black-and-white photographs, use the gray photo print cartridge in conjunction with the tri-color print cartridge. Always install the tri-color print cartridge in the left side of the print cartridge cradle. Install the black, photo print cartridge, or the gray photo print cartridge in the right side of the print cartridge cradle. Note To easily identify the correct side of the cradle in which to install the print cartridge, match the symbol on the print cartridge label with the symbol above the print cartridge cradle. Selection numbers When buying replacement print cartridges, look for the print cartridge selection number. You can find the selection number in three places: Selection number label: Look at the label on the print cartridge that you are replacing.
Printer documentation: For a list of print cartridge selection numbers, see the reference guide that came with the printer. Print Cartridge Information dialog box: For a list of print cartridge selection numbers, open the printer Toolbox, click the Estimated Ink Level tab, and then click the Print Cartridge Information button.
Ink-backup mode The printer can operate with only one print cartridge installed. For more information, see Ink-backup mode. Installation instructions Follow these steps to install a print cartridge: 1. 2. 3. 4. Verify that the printer is turned on. Load Letter or A4 plain, white paper in the In tray. Open the printer cover. Wait until the print cartridge cradle moves to the right side of the printer and is idle and silent, and then lift the print cartridge latch to the open position.
Slide the print cartridge out of the print cartridge cradle.

Chapter 10

Remove the replacement print cartridge from its packaging and carefully remove the plastic tape. Hold the print cartridge so that the copper strips are on the bottom and facing toward the printer.

Remove plastic tape

Caution Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. Do not remove the copper strips. They are required electrical contacts. 7. Hold the print cartridge so that the copper strips are on the bottom and facing toward the printer, and then slide the print cartridge into the cradle as shown.

Document is misprinted

Text and images are misaligned If the text and images on the printouts are misaligned, then align the print cartridges. Document is printed off-center or at an angle 1. Verify that the paper is correctly placed in the In tray. 2. Verify that the paper guides fit firmly against the edge of the paper. 3. Reprint the document. Parts of the document are missing or printed in the wrong place Open the Printer Properties and confirm the following options: Tab Basics Paper/Quality Effects Finishing Setting Orientation: Verify the appropriate orientation. Size is: Verify the appropriate paper size. Scale to fit: Select this option to scale text and graphics to the paper. Poster printing: Verify that Off is selected.
If parts of the document are still missing, the printer settings might be overridden by the software program print settings. Select the appropriate print settings from within the software program. Envelope is printed at an angle 1. Slide the flap inside the envelope before loading it in the printer. 2. Confirm that the paper guides fit firmly against the edge of the envelope. 3. Reprint the envelope. Document does not reflect the new print settings The printer settings might differ from the software program print settings. Select the appropriate print settings within the software program.

User's guide 109

Problems with borderless documents
Borderless printing guidelines When printing borderless photos or brochures, follow these guidelines: Verify that the paper size that is specified in the Paper size drop-down list on the Printing Shortcuts tab matches the size of the paper that is loaded in the In tray. Select the appropriate paper type in the Paper type drop-down list on the Printing Shortcuts tab. If printing in grayscale, select High quality under Print in grayscale on the Color tab. Do not print borderless documents in ink-backup mode. Always have two print cartridges installed in the printer when printing borderless documents.
Streaks appear in a light portion of a photo
If streaks appear in a light portion of a photo, approximately 63 mm (2.5 inches) from one of the long edges of the photo, try the following solutions: Install a photo print cartridge in the printer. Rotate the image 180. Open the Printer Properties dialog box, click the Paper/Quality tab, and then set the Print quality to Maximum dpi.

HP support process

1. Visit HP Technical Support at www.hp.com/support. HP online service and support is always available to all HP customers for the life of their HP products. It is the fastest source for up-to-date product information and expert assistance, and includes the following features: Fast access to qualified online support specialists Software and printer-driver updates for your product Valuable product and troubleshooting information for common problems Proactive product updates, support alerts, and HP newsgrams that are available when you register your product For Europe only: Contact your local point of purchase. If your printer has a hardware failure, you will be asked to bring it back to your local point of purchase. (Service is free during the printer limited-warranty period. After the warranty period, you will be quoted a service charge.) Call HP support. For the appropriate telephone number, see the inside front cover of the reference guide that came with your printer. Information about the phone support process can be found in "HP support by phone" in the reference guide.
Support options and availability vary by product, country/region, and language.

Accessories

The following optional accessories are available to be used with the HP printer.
Automatic Two-Sided Printing Accessory
250-Sheet Plain Paper Tray
If an accessory is not included with the printer, it can be purchased separately from an authorized HP dealer. For accessory part numbers, see the accessory supply list. Note The availability of accessories varies by country/region.
Automatic Two-Sided Printing Accessory (duplexer)
The duplexer is a special hardware device that enables the printer to automatically print on both sides of a page. Using a duplexer with the printer has several advantages. It allows you to do the following tasks: Print on both sides of a page without manually reloading the page. Use less paper by printing on both sides of paper sheets. Create professional-looking brochures, reports, newsletters, and other special items.
If the duplexer is not packaged with the printer, it can be purchased separately from an authorized HP dealer. Note The duplexer is not available in all countries/regions.
The duplexer only supports certain paper types. For a list of supported paper types, see the documentation that came with the duplexer.

Install the duplexer

Follow these steps to attach the duplexer to the printer: 1. Push the two latch handles on the printer's rear access door toward each other, and then remove the door.

Set the following options as appropriate: HP digital photography options Advanced color settings Color management Grayscale quality 4. Click OK to print the photographs. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box.

Print envelopes

Guidelines Avoid using envelopes that have the following qualities: Have clasps or windows Have thick, irregular, or curled edges Are shiny or embossed Are wrinkled, torn, or otherwise damaged Align the envelope edges before inserting them in the rear tray. Do not exceed the maximum capacity of the rear tray capacity: 80 envelopes. Prepare to print 1. Slide the paper-width guide to the left. 2. Pull the paper lever forward and insert the envelopes. Insert the envelopes with the address side facing outward and the flap to the left.
Release the paper lever. Slide the paper-width guide against the edge of the envelopes.
Print 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab, and then specify the following print settings: Size is: The appropriate envelope size Type is: The appropriate paper type Source is: Rear tray 3. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box.
Problems with the Auto Two-Sided Print Accessory with Small Paper Tray
Paper jam Do not clear a paper jam from the front of the printer. Follow these steps to remove a paper jam from the Auto Two-Sided Print Accessory with Small Paper Tray: 1. Turn off the printer. 2. Press the buttons on the left and right sides of the accessory, and then remove it from the printer. Warning Remove the Auto Two-Sided Print Accessory with Small Paper Tray before opening it when clearing a paper jam.
Remove any paper that is inside the printer. Lift the back lever on the accessory, and then unhook the Small Paper Tray.
Tilt the Small Paper Tray forward and open the lower door of the accessory.
Tilt the Small Paper Tray Open the lower door

6. 7. 8.

Remove any paper that is inside the accessory. Close the accessory, and then secure the back lever to close the accessory. Re-attach the accessory to the printer.
Option for two-sided printing cannot be selected The printer driver cannot sense the duplexer until a print job is sent to the printer. Print a single-sided document, and then print the two-sided document. The option for using the duplexer will appear in the printer software. If the option for the duplexer still does not appear, then verify that the following conditions exist: The duplexer is attached to the printer. The duplexer is enabled in the printer software. The media type and size selected on the Paper/Quality tab are supported by the duplexer. For a list of supported media types and sizes, see the specifications for the duplexer: Automatic Two-Sided Printing Accessory Auto Two-Sided Print Accessory with Small Paper Tray

To order media such as HP Premium Paper, HP Premium Inkjet Transparency Film, HP Iron-On Paper, or HP Greeting Cards, go to www.hp.com. Choose a country/region, and then select Buy or Shopping.

USB cables

C6518A HP USB AB 2-meter cable
If an accessory is not included with the printer, it can be purchased separately from an authorized HP dealer. Note The availability of accessories varies by country/region.
Automatic Two-Sided Printing Accessory Q5712A Automatic Two-Sided Printing Accessory Auto Two-Sided Print Accessory with Small Paper Tray Q3032A Auto Two-Sided Print Accessory with Small Paper Tray 250-Sheet Plain Paper Tray Accessory Q3447A 250-Sheet Plain Paper Tray Accessory HP bt450 Bluetooth Wireless Printer Adapter Q6398A HP bt450, Bluetooth Wireless Printer Adapter HP bt400 Bluetooth Wireless Printer Adapter Q6399A HP bt400, Bluetooth Wireless Printer Adapter

Specifications

Printer specifications

Printer specifications

See the reference guide that came with the printer for complete printer specifications, including this information: Types, sizes, and weights of paper and other printing media that can be used with the printer Print speeds and resolutions Power requirements Computer operating system requirements
Environmental information
Environmental statement Print cartridge recovery

Environmental statement

Hewlett-Packard continuously improves the design processes of its deskjet printers to minimize the negative impact on the office environment and on the communities where printers are manufactured, shipped, and used.
Reduction and elimination
Paper use: The printer's two-sided printing capability reduces paper usage and the resulting demands on natural resources. In addition, the Print Cancel button allows the user to save paper by quickly canceling a print job as needed. This equipment is suitable for using recycled papers (in accordance with EN 12281:2002). Recycled paper: All paper documentation for this printer is printed on recycled paper. Ozone: Ozone-depleting chemicals such as CFCs have been eliminated from HewlettPackard's manufacturing processes.

HP Deskjet 6940/Deskjet 6940dt Printer

Datasheet

Wired Ethernet printing with breakthrough speeds up to 36 ppm black, up to 27 ppm color1. Laser-quality black and professional photo quality using HP Vivera Inks and optional 6-ink2 color. Print photos directly from PictBridge-enabled cameras.
Easy print sharing with built-in wired Ethernet Easily share your printer with multiple PCs using built-in Ethernet capability Built-in Ethernet networkingEasily share your printer on a small wired network of PCs and notebooks Easy wired network setupno need for additional hardware or software with built-in Ethernet Plug the printer networking cable into a wireless router for wireless printing convenience Easily print from your camera phone and PDA with optional Bluetooth wireless print adapter1 Professional print quality, direct photo printing Professional quality printing that lasts and direct photo printing without a PC Print laser-quality black and true-to-life photos with HP Vivera Inks and optional 6-ink color4 Photos resist fading for years5 and laser-quality text documents retain clarity for decades6 Edit your photos with HP Photosmart Premier software, easily share them with HP Photosmart Share7 Print professional-quality photos directly from PictBridge-enabled cameras via front USB port
Breakthrough speed and print performance features Print documents that are water- and smudge-resistant with HP Vivera Inks and HP Greater productivity, less waiting with advanced paper breakthrough speed up to 36 ppm black, up to 27 HP SureSupply alerts you when you should ppm color replace a print cartridge and helps you purchase HP's high-capacity ink cartridges can save ink locally or via the Internet. For more information, and moneyideal for higher-volume jobs visit Work at peak efficiency with optional HP http://www.hp.com/learn/suresupply two-sided printing accessory3 and extra 250-sheet Only available with original HP supplies; Internet paper tray3 access required. Media sensor detects paper type and automatically sets print quality to ensure optimal results Smart, fast-access controls include Print cancel, Network configuration and Quiet print mode
After first page; see http://www.hp.com/go/inkjetprinter for details. Wireless printing requires HP Bluetooth BT400 or HP Bluetooth BT450 wireless print adapter and Windows XP with Service Pack
Based on Wilhelm-Research.com light-fade testing under glass using the HP 97 Tri-color and the optional HP 99 Photo Inkjet Print Cartridges on HP Premium Plus Photo Papers. For more information on additional permanence testing factors, visit http://hp.com/go/premiumplusphoto
. Not included, please purchase separately.
6 Based on paper industry predictions for acid-free papers; colorant stability data at room temperature based on similar systems tested as per ISO 11798 and ISO 18909
With purchase of HP Auto Two-Sided Printing Accessory ph5712 and HP 250-sheet Plain Paper Tray pt3447, not included with Deskjet 6940; please purchase each separately (auto two-sided printing accessory and 250-sheet paper tray included with DJ 6940dt).
Internet connection required. Internet service purchased separately.
6-ink printting available with purchase of HP 99 Photo Inkjet Print Cartridge not included, please purchase separately.

Technical specifications

Print Technology Print Resolution Print Speed 1 Recommended Monthly Volume (letter) Connectivity HP Thermal Inkjet Black (Best): Up to 1200 x 1200 rendered dpi; Color (Best): Up to 4800 optimixed dpi color and 1200 input dpi Black (Draft): Up to 36 ppm; Color (Draft): Up to 27 ppm Up to USB; 1 Ethernet; 1 PictBridge; Optional: HP bt500 Bluetooth Wireless Printer and PC Adapter; Network Ready: Yes; Network Capabilities: Built-in Ethernet 1 USB, 1 Ethernet, 1 PictBridge Direct Print Supported:Yes (PictBridge cameras); Video Action Printing: No: Automatic Paper Sensor Supported: Yes; Borderless Printing Supported: Yes (up to 8.5 x 24 in) HP Adaptive Lighting, HP Auto Red-eye Removal Input tray: 150 sheet (up to 400 with optional 250-sheet paper tray, included with Deskjet 6940dt); Output tray: 50 sheet Input capacity: 150 letter/legal (up to 400 with optional 250-sheet input tray, included with Deskjet 6940dt); Up to 20 cards; Up to 20 envelopes; Up to 30 transparencies; Output capacity: Up to 50 letter/legal paper; Up to 30 cards; Up to 10 envelopes; Up to 30 labels; Up to 30 transparencies Paper (plain, inkjet, photo, banner), cards, envelopes, labels, transparencies, iron-on transfers, borderless media, HP's premium media US: Letter, legal, executive, No 10 envelopes, cards, borderless photo (4 x 6 in, 5 x 7 in, 8 x 10 in, 8.5 x 11.5 in), borderless panorama (4 x 10 in, 4 x 11 in, 4 x 12 in); Metric: A2, A4, A5, B5 (JIS), 2L, envelopes (DL, C6, No 3, No 4), cards (A6, A5), borderless photo (A4, A5, A6, 2E, L, 2L, KG, cabinet, panorama) 3 x 5 to 8.5 x 24 in 16 to 24 lb (60 to 90 g/m2) US: US letter: 16 to 24 lb; legal: 20 to 24 lb; banner: 16 to 24 lb; envelopes: 20 to 24 lb; cards: up to 110 lb index; photo paper: up to 130 lb index; Metric: US letter: 60 to 90 g/m2; A4: 60 to 90 g/m2; legal: 75 to 90 g/m2; banner: 60 to 90 g/m2; envelopes: 75 to 90 g/m2; cards: up to 200 g/m2; photo paper: 240 g/m2 Standard: 32 MB Maximum: 32 MB +/- 0.002 in; Skew: +/- 0.006 in; Transparency Skew: +/- 0.01 in What's in the box? Warranty Acoustics Dimesnions (w x d x h)/weight Operating Environment

Recommended Operating Temperature: 59 to 86 F (15 to 30 C); Maximum Operating Temperature: 41 to 104 F (5 to 40 C); Temperature Storage Range: -40 to 140 F (-40 to 60 C); Humidity Recommended Operating Range: 20 to 80% RH; Storage Humidity: 5 to 90% RH US: Deskjet 6940: 17.7 x 14.5 x 5.7 in/13.2 lb; Deskjet 6940dt: 17.7 x 17.2 x 8 in/19.5 lb Metric: Deskjet 6940: 450.2 x 367 x 144 mm/6kg; Deskjet 6940dt: 450.2 x 438 x 205 mm/8.9 kg Sound Power: 5.2 B(A) (Best), 5.9 B(A) (Normal), 6.3 B(A) (Fast normal), 6.5 B(A) (Fast draft) Sound Pressure: 40.5 dB(A) (Best), 46.5 dB(A) (Normal), 50.5 dB(A) (Fast normal), 53 dB(A) (Fast draft) Type: External; Power Supply Required: Input voltage 100 to 240 VAC (+/- 10%), 50/60 Hz (+/- 3 Hz); Power Consumption: 50 watts One-year limited hardware warranty backed by HP Customer Care, service and support; one-year technical phone support, plus a toll-free number This printer and its replacement cartridges are designated for sale only in North America.
External IO Ports Print Features
Real Life Technologies Media Handling
Media Types Media Sizes Standard
HP Deskjet 6940 Printer (C8970A), HP 96 Black Inkjet Print Cartridge (21 ml) HP 97 Tri-color Inkjet Print Cartridge (14 ml) HP Photosmart Premier software Printer drivers User's Guide on CD-ROM Setup Poster Reference Guide Ethernet cable power supply power cord HP Desket 6940dt (C8973A), HP Auto Two-sided Print Accessory ph5712 HP 250-sheet Paper Tray pt3447 HP 96 Black Inkjet Print Cartridge (21 ml) HP 97 Tri-color Inkjet Print Cartridge (14 ml) HP Photosmart Premier software Printer drivers User's Guide on CD-ROM Setup Poster Reference Guide Ethernet cable power supply power cord
Custom Media Sizes Media Weight Recommended Media Weight
Memory Vertical Alignment Accuracy/Skew
Compatible Operating Systems
Windows 2000 Professional; Windows XP Home; Windows XP Professional; Certified for Windows Vista(TM); Mac OS X v 10.2.3; Mac OS X v 10.3; Mac OS X v 10.4 For all systems: CD-ROM drive, SVGA monitor (1024 x 768 with 32-bit color), USB port and USB cable for direct computer connection or working Ethernet network, Internet access; for PC systems: any Intel Pentium II, Celeron or compatible processor (Pentium 4 or higher recommended), 64 MB RAM for basic software installation (256 MB RAM for full software installation), 200 MB available hard disk space for basic software installation (450 MB for full software installation), Microsoft Windows 2000 Professional, XP Home, XP Professional for basic software installation (Windows 2000 Professional, XP Home, XP Professional for full software installation), Internet Explorer 5.01 SP2 or higher: Mac: Mac OS X v 10.2.3, 10.3; G3 processor or greater; 256 MB RAM; 150 MB available hard disk space for software installation With built-in Ethernet (802.3) or wireless (802.11g) adapter: TCP/IP: IP Direct Mode, Port 9100 Printing; Status, SNMP; Discovery, SLP and mDNS. Advanced Security: Wired Equivalent Privacy (WEP) as defined in the 802.11b standard, and (supports 802.11g); Wi-Fi Protected Access (WPA1 and WPA2). The WPA solution is comprised of two components: Temporal Key Integrity Protocol (TKIP) encryption, and 802.1x technology. Auto IP. Apple Bonjour.

Minimum System Requirements
Network System Requirements
For more information visit our website at www.hp.com
HP Product HP Deskjet 6940/Deskjet 6940dt Printer Replacement Ink Cartridges HP 95 Tri-color Inkjet Print Cartridge, 7 ml HP 96 Black Inkjet Print Cartridge, 21 ml HP 97 Tri-color Inkjet Print Cartridge, 14 ml HP 99 Photo Inkjet Print Cartridge, 13 ml HP 100 Gray Photo Inkjet Print Cartridge, 15 ml
Part Number C8970A/C8973A
ENERGY STAR qualified models; see: hptp://www.hp.com/go/energystar
C8766W C8767W C9363W C9369W C9368A
1 After first page; see http://www.hp.com/go/inkjetprinter for details.2Power requirements are based on the country/region where the product is sold. Do not convert operating voltages or use with other voltages. Doing so might cause damage that would not be covered under HP's product warranty.
2008 - 2011 Hewlett-Packard Development Company, L.P.The information contained herin is subject to change without notice and is provides "as is" without warranty of any kind. ENERGY STAR and the ENERGY STAR logo are registered U.S. marks. All other trademarks are the property of their respective owners. Microsoft and Windows are registered trademarks of Microsoft Corporation. This listing of non-HP products does not constitute an endorsement by Hewlett Packard Company. HP shall not be liable for technical or editorial errors or omisions contained herein.HP is a registered trademark of the Hewlett Packard Company. February 2011, v4