GUIDE-NETWORK-NA_LAR_Zazu_NG_Front_Cover.ai

30/08/2005

15:45:16

HP Deskjet 6980 series

Network Guide
Hewlett-Packard Company notices
The information contained in this document is subject to change without notice. All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of HewlettPackard, except as allowed under copyright laws. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
ink failure, and bad electrical connections. A Warning indicates possible harm to you or to others. For example: Warning Keep both new and used print cartridges out of the reach of children.

Accessibility

The HP printer provides a number of features that make it accessible for people with disabilities. Visual The printer software is accessible for users with visual impairments or low vision through the use of Windows accessibility options and features. It also supports most assistive technology such as screen readers, Braille readers, and voice-to-text applications. For users who are color blind, colored buttons and tabs used in the software and on the HP printer have simple text or icon labels that convey the appropriate action. Mobility For users with mobility impairments, the printer software functions can be executed through keyboard commands. The software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The printer doors, buttons, paper trays, and paper guides can be operated by users with limited strength and reach. Support For more details about the accessibility of this product and HP's commitment to product accessibility, visit HP's Web site at: www.hp.com/ accessibility.

Acknowledgements

Microsoft, Windows, and Windows XP are registered trademarks of Microsoft Corporation. Apple, the Apple logo, ColorSync, the ColorSync logo, Finder, Mac, Macintosh, MacOS, Powerbook, Power Macintosh, Quickdraw, and TrueType are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. Adobe, Adobe Photoshop, and Acrobat are trademarks of Adobe Systems Incorporated. Bluetooth is a trademark owned by its proprietor and used by HewlettPackard Company under license. Copyright 2005 Hewlett-Packard Development Company, L.P.

Terms and conventions

The following terms and conventions are used in this guide. Terms The HP Deskjet printer is also referred to as the HP printer or printer. Cautions and warnings A Caution indicates possible damage to the HP Deskjet printer or to other equipment. For example: Caution Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts results in clogs,

Contents

1 Manage the printer on a network..3 HP Report page....3 Embedded Web server (EWS)...6 Change wireless security settings...7 Configure the printer for a software firewall..8 Reset the printer to factory default settings...10 Troubleshoot a wireless connection... 13 During software installation...13 After software installation... 17 SecureEasySetup setup errors....18 Troubleshoot an Ethernet connection..21 During installation....21 After software installation... 23
Manage the printer on a network
After the printer is set up and connected to the network by following the instructions in the setup guide, several tools are available to help you manage the printer on a network.

HP Report page

The HP Report page supplies useful information about the printer's wireless, wired, and front USB port connections.

Print an HP Report page

To print an HP Report page, verify that the printer is powered on and idle, and then press the Report Page button once.
If the printer has just been connected to a network, wait a few minutes before printing the HP Report page to allow the printer to obtain valid settings.
Understand the HP Report page
The HP Report page lists the following information that you might frequently need to know: General information General information applies to both Ethernet and wireless networks: Item Network Status Meaning The printer's network status: Active Connection Type Ready: The printer is ready to print. Offline: The printer is not connected to a network.
The type of network the printer is connected to: Wired: The printer is connected to an Ethernet network. Wireless: The printer is connected to a wireless network. Disabled: The printer is not connected to a network.

Chapter 1 (continued)

Item URL Hardware Address (MAC) Firmware Revision Host Name IP Address Subnet Mask
Meaning The address to use in order to open the printer's embedded Web server. The printer's Media Access Control (MAC) address. Revision number of the printer's internal software. This item might be requested by HP Service and Support. The printer's host name on the network. The printer's current IP address on the network. The printer's subnet mask.
Default Gateway The printer's gateway address. Configuration Source How the printer obtained its IP address: Automatic: AutoIP or DHCP Manual: Static IP address

DNS Server

The IP address of the printer's domain name server. Not Specified means that no IP address has been set. This setting does not apply to the printer. The printer's mDNS service name on the network. This name is used by Apple Rendezvous (Mac OS X v10.2.3 and higher) and Bonjour (Mac OS X v10.4.0 and higher) to identify the printer.

Admin Password

Indicates whether the printer's embedded Web server is password protected. Set: A password is required. Not Set: A password is not required.

Link Config

The network link configuration: 802.11 10T-Full 10T-Half 100TX-Full 100TX-Half
802.11 wireless The 802.11 wireless information applies only to the printer's wireless connection:

Item Wireless Status

Meaning The printer's wireless network status: Connected: The printer is connected to the wireless network. Disconnected: The printer is not connected to the wireless network. Disabled: The wireless radio is off and the printer is connected to an Ethernet network.

Communication Mode

The communication mode to which the printer is configured. Infrastructure Ad hoc
Network Name (SSID) Signal Strength (1-5 highest)
The SSID setting to which the printer is set. The strength of the 802.11 radio signal the printer is receiving: 1 through 5: 5 indicates an excellent signal; 1 indicates a poor signal. Not applicable: The printer is set to ad hoc communication mode or the wireless network is disabled.

Channel

One of several pre-set frequencies at which 802.11b-enabled devices communicate in order to reduce interference. The number of channels available varies by country/region. Not applicable means that the wireless network is disabled.

Authentication Type

The printer's authentication setting: Open System: No authentication is being used. Shared Key: The printer is using a WEP key for authentication. WPA-PSK: Authentication that uses a Pre-Shared Key (PSK). Used as part of WPA for small networks. None: No authentication is in use.

Encryption

The printer's encryption setting: 64-bit WEP: Printer is configured with a five-character or 10digit WEP key. 128-bit WEP: Printer is configured with a 13-character or 26digit WEP key. AES: An encryption method that can be used with WPA. TKIP: An encryption method that can be used with WPA. None: No encryption is being used.

Access Point HW address

The MAC address of the Wireless Access Point (WAP) for the printer's network. This setting applies only to infrastructure networks. Not applicable means that the printer is set to ad hoc communication mode.

Chapter 1

Miscellaneous The Miscellaneous section contains information that applies to both Ethernet and wireless networks and PictBridge connections: Item Total Packets Transmitted Total Packets Received PictBridge Status PictBridge Last Error Meaning Number of packets sent without error. This item might be requested by HP Service and Support. Number of packets received without error. This item might be requested by HP Service and Support. Connected: The printer is connected to a digital camera. Error: Something is wrong with the PictBridge connection.
The last known error to occur in the printer PictBridge function since the printer was last turned on.
Embedded Web server (EWS)

The printer has an internal Web page, called the embedded Web server (EWS) that you can open with an Internet browser. The EWS provides a simple way to manage the printer on a network. Use the printer's EWS to do the following: Check the printer's status. Adjust the printer's network configuration. Check estimated ink levels in the print cartridges. View network statistics. Configure the printer's wireless security settings. Configure Bluetooth settings. Visit HP's Web site for support information and to purchase supplies. Caution It is recommended that the printer and the computers that use it be on the same subnet. Printer installation across subnets can be problematic depending on the type of router used. Before using the printer's internal Web page, verify that the printer and the computer are powered on and connected to the network.
Follow these steps to open the printer's internal Web page: 1. Press the printer Report Page button to print an HP Report page.
Find the printer URL (IP address) on the HP Report page. Note Verify the printer URL is something other than http://0.0.0.0 and that the subnet mask matches that of the computer. If either of these conditions is not true, connect an Ethernet cable to the printer and the network router, and then repeat steps 1 and 2.
Launch the Internet browser. Use Microsoft Internet Explorer 5.0 or higher, Netscape 4.75 or higher, or Safari 1.0 or higher. Enter the printer URL in the browser address box, and then press Enter.
Change wireless security settings
If you change the wireless security settings for the wireless network, you must reconfigure the printer with the new settings.

Get started

Before reconfiguring the printer, you must find the following settings: Network name (SSID) The new wireless security settings: WEP: Find the WEP key(s) WPA: Find the passphrase and authentication protocol
See the configuration utility for the network Wireless Access Point (WAP) to find the wireless security settings.

Configure the printer

Follow these steps to reconfigure the printer with new wireless security settings: 1. Use an Ethernet cable to connect the printer to an Ethernet port on the network, such as an available Ethernet port on a Wireless Access Point (WAP), router, hub, or wall socket. Open the printer embedded Web server (EWS). For help opening the EWS, see Embedded Web server (EWS) on page 6. On the EWS, click the Networking tab. Under the Connections heading, click Wireless (802.11). On the Wireless Setup tab, click the Start Wizard button. Follow the onscreen instructions to enter the new settings and finish the configuration.

2. 3. 4. 5. 6.

Configure the printer for a software firewall
A software firewall protects a computer from unauthorized access when a computer is connected to the Internet. Popular software firewalls include: BlackICE, ZoneAlarm, and Brickhouse. Note Windows XP has a software firewall included. If the computer uses only the Windows XP firewall, you do not need to follow the instructions contained in this section.

Problem

Unfortunately, a software firewall can cause two problems when using the printer on a wired or wireless network. Failed installation: A software firewall can prevent the computer from finding the printer on the network during the printer software installation process. If the computer cannot discover the printer, the printer software cannot be installed on the computer. Lost connection: If the printer is connected to a wired or wireless network that uses DHCP or AutoIP to assign IP addresses and the printer IP address changes, a software firewall can prevent the computer from finding the printer on the network even if the printer software has been successfully installed on the computer.

Solution

In order for the printer to be usable on a network on which computers are protected by a software firewall, you must do the following: 1. 2. Temporarily disable the software firewall before installing the printer software on a computer. Assign the printer a static IP address.
Temporarily disabling the software firewall before installation Before assigning the printer a static IP address and then installing the printer software on a computer, temporarily disable the software firewall on the computer. For instructions about disabling the software firewall, see the documentation that came with the software firewall. Whenever the software firewall is disabled, HP strongly recommends that the following items be installed on the computer: A hardware device, such as a gateway, that provides firewall protection between the computer and the Internet An up-to-date anti-virus software program
For maximum virus protection while the firewall is disabled, disconnect the computer or router from the Internet while you install the printer software on the computer. After the printer software is installed, you can reconnect the computer or router to the Internet. After disabling the software firewall, follow the steps for assigning the printer a static IP address. Assign the printer a static IP address Get ready Before assigning the printer a static IP address, you must find the following information about the network: The IP address range of the network DHCP server Subnet mask Gateway

To find this information, see the configuration utility for the network router or switch. Otherwise, see the documentation that came with the network router or switch. The static IP address must be outside the range of IP addresses that the network assigns to devices on the network. For example, a network might use DHCP to assign IP addresses that range from 10.0.0.1 to 10.0.0.100. In this case, 10.0.0.25 would not be a good static IP address to assign to the printer since it falls in the range of IP addresses assigned by the network. However, 10.0.0.101 would be a good static IP address because it falls outside the range of IP addresses assigned by the network.
Assign the static IP address Follow these steps to assign the printer a static IP address: 1. Use an Ethernet cable to connect the printer to an Ethernet port on the network, such as an available Ethernet port on a Wireless Access Point (WAP), router, hub, or wall socket. When the Network light on the front of the printer is turned on and solid, press the Report Page button to print an HP Report page. Find the printer URL on the HP Report page. Launch the computer Internet browser, and then enter the printer URL listed on the HP Report page in the address box to open the printer embedded Web server (EWS). On the EWS, click the Networking tab. Under the Connections heading, click one of the following options: If you are connecting the printer to a wired Ethernet network, click Wired (802.3). If you are connecting the printer to a wireless network, click Wireless (802.11), and then click the IP Configuration tab. Under the IP Address Configuration heading, select Manual IP, and then enter the static IP address you want to assign to the printer, the subnet mask, and default gateway. Note Remember, the static IP address must be outside the range of IP addresses assigned by the network. Also, if you do not have a subnet mask or default gateway to enter, then enter 0.0.0.0 for each item. 8. Under the DNS Address Configuration heading, enter the preferred and alternate DNS servers. Note If you do not have preferred and alternate DNS servers to enter, then enter 0.0.0.0 for each item. After entering all of the information, click the Apply button, and then close the EWS. 10. Open the configuration utility for the software firewall, and then enter the IP address that you assigned to the printer in the list of accepted IP addresses. For help with the software firewall configuration utility, see the documentation that came with the software firewall. After assigning the printer a static IP address, follow the printer software installation instructions in the setup guide to connect the printer to the network. Note After installing the printer software, re-enable the software firewall on the computer. 9.

2. 3. 4.

Reset the printer to factory default settings
Resetting the printer to the factory default settings clears all the settings from the printer memory for the network. This should only be done as a last resort when troubleshooting the printer.
Resetting the printer to the factory default settings can require you to reinstall the printer software. Additionally, you might also have to reconfigure the printer security settings. The printer default settings are: Option Communication mode Network name (SSID) Encryption IP address Wireless radio EWS administrator password Default setting Ad hoc hpsetup None Automatic Off [blank]
Follow these steps to reset the printer to the factory default settings: 1. 2. 3. 4. Verify that the printer is powered on. Press and hold down the Report Page button. While holding down the Report Page button, press the Cancel button three times. Release the Report Page button.
Troubleshoot a wireless connection
During the software installation process, the setup wizard searches for the printer twice, once when the Ethernet cable is connected to the printer, and then after the Ethernet cable has been removed.
During software installation
The computer cannot find the printer when the Ethernet cable is connected
If the computer cannot find the printer when the Ethernet cable is connected, verify the following before investigating any of the topics in this section: All cable connections to the computer and the printer are secure. The network is operational and the network hub, switch, router, or Wireless Access Point (WAP) is powered on. The printer is powered on, paper is loaded in the In tray, and the print cartridges are correctly installed. All applications, including virus protection programs and personal firewalls, are closed or disabled.
If you corrected any of the above, try running the installation wizard again. Connect the Ethernet cable if it is not connected Connecting the Ethernet cable to the printer is crucial to successfully configuring the printer to operate on a wireless network. Use an Ethernet cable to connect the printer to an Ethernet port on the network, such as an available Ethernet port on a Wireless Access Point (WAP), router, hub, or wall socket. After connecting the cable, rerun the installation wizard. When prompted during the installation, remove the Ethernet cable. Check the Network light Check the Network light on the front of the printer. If the Network light is not illuminated, the printer is not connected to the network.

Chapter 2

Verify that the cable connections are secure. If the cable connections are secure, press the Report Page button on the front of the printer to print an HP Report page.

Then try one of the following solutions to connect the printer to the network: Disable any software firewall running on the computer A software firewall can prevent the computer from finding the printer on the network during the printer software installation process. If the computer cannot discover the printer, the printer software cannot be installed on the computer. If the computer has a software firewall other than the firewall included with Windows XP installed (such as, BlackICE, ZoneAlarm, or Brickhouse), see the documentation that came with the firewall for help in disabling the firewall. Note The software firewall included with Windows XP does not interfere with the connection to the printer. If the computer is only running the Windows XP software firewall, you do not need to disable the firewall during software installation or assign the printer a static IP address. Before installing the printer software on a computer, temporarily disable the software firewall on the computer, and then assign the printer a static IP address. After the printer software is installed on the computer, re-enable the firewall. For instructions about connecting the printer to a network on which computers are protected by a software firewall, go to Configure the printer for a software firewall on page 8. Verify that the computer is connected to the network Verify that the computer is connected to the network and the computer LAN or network card is operating correctly. Place the printer and the computer on the same subnet A subnet is a small network that is part of a larger network. If the computer is on a different subnet than the printer, the software installation can be problematic. Compare the printer IP address listed on the HP Report page with the IP address for the computer. If the first set of digits in the IP addresses are not identical, then the printer and the computer are not on the same subnet. For example, if the computer IP address begins with 169 and the printer IP address begins with 10, then the printer and the computer are not on the same subnet. Click Start, click Run, and then enter Command. Type ipconfig at the command prompt, and then press Enter.
To find the IP address on a Windows computer: 1. 2.
To find the IP address on a Mac OS X computer: 1. 2. Open the Network control panel. Select Airport in the Show drop-down list, and then click TCP/IP.
If the computer and the printer are not on the same subnet, move the printer to the same subnet as the computer, and then run the setup wizard again.

The computer and the printer are on different subnets.
The computer and the printer are on the same subnets.
The computer cannot find the printer after you remove the network cable
Check the Wireless Status light on the front of the printer. If the Wireless Status light is not illuminated, the printer wireless radio is not active. Verify that the network cable has been removed from the printer. The printer cannot communicate over a wireless connection if the network cable is connected to the printer Ethernet port. Check the Network light Check the Network light on the front of the printer. If the Network light is not illuminated, the printer is not connected to the network.
Try the following solutions: Check the Signal Strength
Press the Report Page button on the front of the printer to print an HP Report page.
Check the Signal Strength indicated on the HP Report page. If the Signal Strength has a low rating, verify the following conditions: No large objects are obstructing the path between the printer and the WAP or the printer and the computer. The printer is within range of the WAP or computer. A cordless phone or microwave oven is not operating near the wireless network. Compare the printer wireless settings to the network wireless settings Press the Report Page button on the front of the printer to print an HP Report page.
Check the settings displayed on the HP Report page against the wireless settings for the network. Find the settings that do not match. Use the Ethernet cable to connect the printer to the network, rerun the setup wizard, and then enter the correct network wireless settings to configure the printer for the network. The Wireless Access Point (WAP) filters by MAC address If the network WAP or router filters network devices by MAC address, then follow these steps: 1. Find the printer hardware address (MAC address) on the HP Report page. 2. Open the configuration utility for the WAP or router. 3. Enter the printer MAC address for the printer.
For help using the configuration utility for the WAP or router, see the documentation that came with the WAP or router.
After software installation

Printer does not print

If the printer does not print, verify the following: The printer is loaded with paper. The printer is not experiencing a paper jam. The Print Cartridge Status lights on the front of the printer are not illuminated or flashing. The printer is selected in the application from which you are attempting to print. The network is operational and the network hub, switch, router, or Wireless Access Point (WAP) is powered on.
For further troubleshooting information, see the printer online users guide installed on the computer. If each of the above conditions is true, then follow the steps to check the Network light as shown under Check the Network light on page 15.

To find the IP address on a Windows computer: 1. 2. 1. 2.
To find the IP address on a Mac OS X computer:
SecureEasySetup setup errors
This section addresses error messages you might encounter setting up a network using SecureEasySetup. Error message: The access point timed out before a connection could be made
Action: Your access point allows only a limited amount of time for you to complete the setup. Start the setup process again and make sure to complete the setup in the time allowed. Error message: More than 1 SecureEasySetup access point found Action: Someone else in the vicinity is also using SecureEasySetup to set up a device. Cancel the setup and start over. Error message: Another device connected to the access point before the device tried connecting. Action: Another device in the vicinity connected to your access point before the printer was able to connect. Cancel the setup and start over. Error message: Low signal Action: The access point is too far away or there is interference. In order to establish a good signal between the printer and access point, you might have to experiment a bit. Assuming the equipment is functioning properly, try doing the following things separately or in combination: If there is a long distance between the computer or access point and the printer, move them closer. If a cordless telephone, microwave, or other device that emits radio signals transmitting at 2.4 GHz is nearby, move it farther away to reduce radio interference.
Troubleshoot an Ethernet connection
The following problems can occur during software installation.

During installation

The computer cannot find the printer
If you are unable to install the printer software on the computer or discover the printer, verify the following before investigating any of the topics in this section: All cable connections to the computer and the printer are secure. The network is operational and the network hub, switch, or router is powered on. The printer is powered on, paper is loaded in the In tray, and the print cartridges are correctly installed. All applications, including virus protection programs and personal firewalls, are closed or disabled.
Check the Network light Check the Network light on the front of the printer. If the Network light is not illuminated, the printer is not connected to the network.
Then try one of the following solutions to connect the printer to the network: Disable any software firewall running on the computer

Chapter 3

A software firewall can prevent the computer from finding the printer on the network during the printer software installation process. If the computer cannot discover the printer, the printer software cannot be installed on the computer. If the computer has a software firewall other than the firewall included with Windows XP installed (such as, BlackICE, ZoneAlarm, or Brickhouse), see the documentation that came with the firewall for help in disabling the firewall. Note The software firewall included with Windows XP does not interfere with the connection to the printer. If the computer is only running the Windows XP software firewall, you do not need to disable the firewall during software installation or assign the printer a static IP address. Before installing the printer software on a computer, temporarily disable the software firewall on the computer, and then assign the printer a static IP address. After the printer software is installed on the computer, re-enable the firewall. For instructions about connecting the printer to a network on which computers are protected by a software firewall, go to Configure the printer for a software firewall on page 8. Place the printer and the computer on the same subnet A subnet is a small network that is part of a larger network. If the computer is on a different subnet than the printer, the software installation can be problematic. Compare the printer IP address listed on the HP Report page with the IP address for the computer. If the first set of digits in the IP addresses are not identical, then the printer and the computer are not on the same subnet. For example, if the computer IP address begins with 169 and the printer IP address begins with 10, then the printer and the computer are not on the same subnet. Click Start, click Run, and then enter Command. Type ipconfig at the command prompt, and then press Enter. Open the Network control panel. Select Airport in the Show drop-down list, and then click TCP/IP.

The computer and the printer are on the same subnet.
If the printer does not print, verify the following: The printer is loaded with paper. The printer is not experiencing a paper jam. The Print Cartridge Status lights on the front of the printer are not illuminated or flashing. The printer is selected in the application from which you are attempting to print. The network is operational and the network hub, switch, or router is powered on.
For further troubleshooting information, see the printer online users guide installed on the computer. Check the Network light on the front of the printer. If the Network light is not illuminated, the printer is not connected to the network.
Then try one of the following solutions to connect the printer to the network: Software firewall is blocking access to the printer If the network uses DHCP or AutoIP to assign IP addresses to network devices, then a software firewall installed on the computer might block access to the printer after the printer is connected to the network and the printer software is installed on the computer. Note The software firewall included with Windows XP does not interfere with the connection to the printer. If the computer is only running the Windows XP software firewall, you do not need to disable the firewall during software installation or assign the printer a static IP address. To fix this problem, follow the steps under Configure the printer for a software firewall on page 8. The printer and the computer are on different subnets A subnet is a small network that is part of a larger network. If the computer is on a different subnet than the printer, the computer and the printer might not be able to communicate. Compare the printer IP address listed on the HP Report page with the IP address for the computer. If the first set of digits in the IP addresses are not identical, then the printer and the computer are not on the same subnet. For example, if the computer IP address begins with 169 and the printer IP address begins with 10, then the printer and the computer are not on the same subnet. Click Start, click Run, and then enter Command. Type ipconfig at the command prompt, and then press Enter. Open the Network control panel. Select Airport in the Show drop-down list, and then click TCP/IP.
Network settings have changed
Follow these steps to check the printer network settings listed on the HP Report page against the actual settings for the network: 1. Open the configuration utility for the network hub, switch, or router and find the network settings. For help using the configuration utility for the network hub, switch, or router, see the documentation that came with the hub, switch, or router. Open the printer's embedded Web server (EWS). For help opening the EWS, see Embedded Web server (EWS) on page 6. On the EWS, click the Networking tab. Under the Connections heading, click Wired (802.3). Click the IP Configuration tab. Enter the correct settings for the network, and then click the Apply button. Close the EWS. Press the printer Report Page button to print an HP Report page.

2. 3. 4. 5. 6. 7. 8.

Compare the printer network settings to the actual setting for the network. If the settings do not match, repeat steps 2 through 9.
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Get started

Printer features Buttons and lights Paper trays Photo/envelope feeder Print cartridges Ink-backup mode Automatic paper-type sensor
For a description of the optional accessories, see the optional accessories page.

Printer features

The printer has several features to make printing easier and more efficient.
Buttons and lights Paper trays Photo/envelope feeder Front USB port
Print cartridges Automatic paper-type sensor (not illustrated) Ink-backup mode (not illustrated)
Rear USB port Wired Ethernet port

Optional accessories

Automatic Two-Sided Printing Accessory (optional)
250-Sheet Plain Paper Tray (optional)
Auto Two-Sided Print Accessory with Small Paper Tray (optional)

Chapter 3

Buttons and lights
Use the printer buttons to turn the printer on and off, cancel a print job, restart a job, operate in Quiet Mode, and set up a wireless connection with SecureEasySetup. The printer lights give you visual cues about the status of the printer.
Power button and light Print Cancel button Resume button and light Report Page button Quiet mode button SecureEasySetup button Network light Print Cartridge Status lights Wireless Status light
For a description of the following buttons and lights, click the appropriate option: Report Page button SecureEasySetup button Network light Wireless Status light
Power button and light Use the Power button to turn the printer on and off. It can take a few seconds for the printer to turn on after you press the Power button. The Power light flashes when the printer is processing. Caution Always use the Power button to turn the printer on and off. Using a power strip, surge protector, or a wall-mounted switch to turn the printer on and off might cause printer failure. The printer is designed with an auto-off feature that, when set, automatically places the printer into a low power mode when it has been idle for 30 minutes. In this mode, the printer continues to consume a maximum 3.0 watts of power with the radio off (maximum 5.5 watts with the radio on) and turns back on automatically when print jobs are sent to the printer. You can manually turn the printer off by pressing and holding the Power button
for three seconds. When the printer is manually turned off, the printer uses less than one watt of power. Note Energy consumption can be prevented by turning the printer power off, and then disconnecting the end of the printer power cord from the electrical source. Print Cancel button Pressing the Print Cancel button cancels the current print job. Resume button The Resume light flashes when an action is required, such as loading paper or clearing a paper jam. When the problem is solved, press the Resume button to continue printing. Quiet mode button Use the Quiet Mode feature when you have an occasion that requires quieter printing such as a baby sleeping or a client in the office. By pressing the Quiet Mode button, the speed and sound level of the print job is reduced. To resume normal printing speed, press the Quiet Mode button again. The button is illuminated when Quiet Mode is active. Quiet mode can be used in Normal, Fast Normal, and Draft print modes. If the printer is printing while the Quiet Mode button is pressed, Quiet Mode goes into effect on the next page. The light on the Quiet Mode button will blink to show that the mode is pending, and then turn on fully when Quiet Mode is in effect. Print Cartridge Status lights The Print Cartridge Status lights indicate the status of the print cartridges.

Printing Computers on the network send print jobs directly to the printer, which prints them in the order received. The printer can accept print jobs sent simultaneously from four users. For example, if five users each send a print job to the printer at the same time, the printer accepts four of the print jobs and rejects the fifth. The user who sent the fifth print job should wait a few minutes and then resend the print job.
Wireless network examples
There are three common configurations for wireless networks: Ad hoc networks An ad hoc network is a type of wireless network in which devices directly communicate with each other rather than through a Wireless Access Point (WAP).
For example, a simple ad hoc wireless network might consist of a laptop and a printer communicating directly with one another.
Ad hoc networks are typically small and simple. Performance on these types of networks can degrade if more than six devices are on the network. Infrastructure networks On an infrastructure network, devices, such as computers and printers, communicate through a Wireless Access Point (WAP). WAPs act as routers or gateways on small networks. For example, a simple infrastructure wireless network might consist of a laptop and a printer communicating through a WAP.
Mixed wired and wireless networks Wireless devices often exist on a largely wired network. In this case, a WAP is connected to the main network by an Ethernet cable plugged into the WAP's WAN port. The WAP acts as the go-between for the wired devices and the wireless devices. The wired devices communicate with the WAP over the Ethernet cable, while the wireless devices communicate with the WAP over radio waves.
For example, a mixed wired and wireless network can consist of the following: Several desktop computers A WAP connected to an Ethernet network A printer connected wirelessly to the WAP
In order to use the printer, a desktop PC sends a print job over the Ethernet cable to the WAP. The WAP then wirelessly transmits the print job to the printer.

Wireless profiles

A wireless profile is a set of network settings unique to a given wireless network. Many wireless devices have configuration utilities that allows the device to have wireless profiles for several wireless networks. In order to use the printer, the computer must be set to the profile for the printer's wireless network. Note Not all wireless devices support multiple profiles. The printer only supports one wireless profile. Example A person uses the same wireless-enabled laptop at work and at home. They have one wireless network at work, and another wireless network at home Each network has a unique set of wireless settings. The person creates the following wireless profiles on the laptop: at_work: Contains the network settings for the office wireless network at_home: Contains the network settings for the home wireless network Profile at_work Network name: office Communication mode: infrastructure Security: WPA Authentication: WPA/PSK

Ad hoc networks (wireless direct-connect)
For more information about wireless security, see the authentication and encryption page. Add security to the network As with other networks, security for wireless local area networks (WLANs) focuses on access control and privacy. Traditional WLAN security includes the use of Service Set Identifiers (SSIDs), open or shared-key authentication, static Wired Equivalent Privacy (WEP) keys, and optional Media Access Control (MAC) authentication. This combination offers a rudimentary level of access control and privacy. If you are using an access point, you might also employ advanced forms of authentication and encryption on the WLAN, such as the Pre-Shared Key mode of Wi-Fi Protected Access (WPA-PSK). To protect the wireless network, HP strongly suggests you implement a wireless security scheme (either WEP or WPA) during setup, use an antivirus program to protect against computer viruses, and follow basic security rules such as setting strong passwords and not opening unknown attachments. Other network components, including firewalls, intrusion-detection systems, and segmented networks, should also be considered as part of the network design. Note If you decide to add encryption and authentication to the network after installing the printer, change the settings on the printer prior to changing them on other devices on the network.
Authentication and encryption
Wireless security is a complex and developing topic. This page gives a brief overview of the basics involved in making a wireless network secure. In the simplest terms, wireless security involves two strategies: authentication and encryption. A wireless security method, such as WEP or WPA, involves varying levels of authentication and encryption. Authentication Definition Authentication verifies the identity of a user or device before granting access to a network, making it more difficult for unauthorized users to access network resources.
28 HP Deskjet 6980 series
In order to be authenticated and allowed to use a network, a device must supply a known password to other devices on the network. If the device cannot supply the correct password, it will not be able to use other devices on the network. Types of authentication The printer supports three types of authentication. Each type of authentication has its benefits and limitations. Authentication type Open System Description Benefits Limitations Provides little protection against unauthorized users.
Devices on a Least complicated network identify strategy. themselves with the network name (SSID) only. Devices use a shared master secret to identify themselves as authorized members of the network. Devices use a single pre-shared key (PSK) to identify themselves as authorized members of the network and to generate an encryption key. Convenient to use in conjunction with WEP, since a WEP key can serve as the shared authentication key.

Shared Key

All devices must have the key. The shared key does not change automatically.

WPA/PSK

The pre-shared key All devices must and the encryption have the key. keys are not identical. Allows smaller networks to use WPA without the need for an authorization server.
Encryption Definition Encryption involves using a password to encode data sent over a wireless network in order to make the data unintelligible to eavesdroppers. Only devices that know the password can decode the data. Types of encryption The printer supports four types of encryption. Each type of encryption has its benefits and limitations. Encryption type Open System Description Devices on a network do not encrypt data. Benefits Least complicated strategy. Limitations Provides no protection against eavesdroppers.

Chapter 4 (continued)

Encryption type WEP encryption

Description

Benefits
Limitations All devices must have the key. The WEP key does not change automatically. WEP encryption provides less security than both AES or TKIP.
Devices on a Simplest strategy network share a that provides password, called a encryption. "WEP key" to encode and decode data.
Advanced Encryption Standard (AES) is a U.S. government sponsored encryption method that uses a complex algorithm called "Rijndael." AES uses encryption keys to encode data. AES automatically changes the encryption keys after a certain time interval, thus making the wireless network less vulnerable to eavesdropping. Temporal Key Integrity Protocol (TKIP) uses encryption keys to encode data. TKIP automatically changes the encryption keys after a certain time interval, thus making the wireless network less vulnerable to eavesdropping.
Since the All devices must encryption key have the key. changes automatically, the data is more difficult for eavesdroppers to decode.
Wi-Fi Protected Access (WPA)
Wi-Fi Protected Access (WPA) provides security by doing the following: Encrypting data sent over radio waves from one wireless device to another wireless device Controlling access to network resources through authentication protocols

Note If the network uses multiple WEP keys, repeat step six for each WEP key. Assign each WEP key a different index number. 8. Review the configuration summary, click Apply, and then close the EWS.

Open system

A wireless network that does not use any authentication or encryption method is referred to as an "open system." An open system can still have a minor level of security if the network's wireless access point(s) does not broadcast the network's network name (SSID). A device trying to join the network must then know the network name before connecting. For more information about network names, see the network name (SSID) page. An open system is highly vulnerable to eavesdropping and intrusion. Configure the printer for an open system Follow these steps to configure the printer for an open system: 1. 2. 3. 4. 5. 6. Open the printer's embedded Web server (EWS). Click the Networking tab. Under Connection, click Wireless (802.11). Click the Advanced tab. Under Network Settings, select Infrastructure or Ad Hoc, and then click No Authentication or Encryption. Review the configuration summary, click Apply, and then close the EWS.

SecureEasySetup button

SecureEasySetup (SES) simplifies the setup of a Wi-Fi network by automating the processes of configuring new wireless networks and adding devices to existing networks. After a user pushes the SecureEasySetup button on their router and printer, SecureEasySetup establishes a private connection between the devices and automatically configures the network's Service Set Identifier (SSID) while enabling WPA security.
See the Setup Guide for instructions on how to use SecureEasySetup.

Wireless Status light

The Wireless Status light indicates the status of the printer's internal wireless communications radio. State of the Wireless Status light On Printer status Able to receive and transmit data wirelessly.
Is not able to receive and transmit data wirelessly.

Flashing

Receiving data.

Report Page button

Use the Report Page button to do the following: Print an HP Report page Reset the printer to the factory defaults

Network light

The Network light illuminates when the printer is connected to: An Ethernet network An active wireless network An active wireless direct-connection to a computer or other wireless device Status of the printer network connection Connected to either an Ethernet network or a wireless network.

Admin Password

Indicates whether the printer's embedded Web server is password protected. Set: A password is required. Not Set: A password is not required.

Link Config

The network link configuration: 802.11 10T-Full 10T-Half 100TX-Full 100TX-Half
802.11 wireless The 802.11 wireless information applies only to the printer's wireless connection: Item Wireless Status Meaning The printer's wireless network status: Communication Mode Connected: The printer is connected to the wireless network. Disconnected: The printer is not connected to the wireless network. Disabled: The wireless radio is off and the printer is connected to an Ethernet network.
The communication mode to which the printer is configured. Infrastructure Ad hoc
Network Name (SSID) Signal Strength (1-5 highest)
The SSID setting to which the printer is set. The strength of the 802.11 radio signal the printer is receiving: 1 through 5: 5 indicates an excellent signal; 1 indicates a poor signal. Not applicable: The printer is set to ad hoc communication mode or the wireless network is disabled.

Channel

One of several pre-set frequencies at which 802.11b-enabled devices communicate in order to reduce interference. The number of channels available varies by country/region. Not applicable means that the wireless network is disabled.

Authentication Type

The printer's authentication setting: Open System: No authentication is being used. Shared Key: The printer is using a WEP key for authentication. WPA-PSK: Authentication that uses a Pre-Shared Key (PSK). Used as part of WPA for small networks. None: No authentication is in use.

Encryption

The printer's encryption setting: 64-bit WEP: Printer is configured with a five-character or 10digit WEP key. 128-bit WEP: Printer is configured with a 13-character or 26digit WEP key. AES: An encryption method that can be used with WPA. TKIP: An encryption method that can be used with WPA. None: No encryption is being used.

Access Point HW address

The MAC address of the Wireless Access Point (WAP) for the printer's network. This setting applies only to infrastructure
Meaning networks. Not applicable means that the printer is set to ad hoc communication mode.
Miscellaneous The Miscellaneous section contains information that applies to both Ethernet and wireless networks and PictBridge connections: Item Total Packets Transmitted Total Packets Received PictBridge Status Meaning Number of packets sent without error. This item might be requested by HP Service and Support. Number of packets received without error. This item might be requested by HP Service and Support. Connected: The printer is connected to a digital camera. Error: Something is wrong with the PictBridge connection.

r RJ-45: The type of plug at the end of an Ethernet cable. Router: A complex networking device that directs packets from one network to another network. A router can act as a gateway between a LAN and the Internet. s Static IP address: An IP address that is manually assigned to a device on a network. A static IP address remains fixed until changed manually. Alternative methods for assigning IP address are DHCP and AutoIP. Subnet: A small network that acts as part of a large network. It is recommended that the printer and the computers that use the printer all be on the same subnet. Subnet mask: A number that identifies the IP addresses that belong to a subnet. Switch: A network device that manages network traffic in order to minimize collisions and maximize speed. t TCP/IP: Transmission Control Protocol/Internet Protocol (TCP/IP) is the network communication protocol used on the Internet. The printer's built-in networking feature supports LANs that use TCP/IP. TKIP: Temporal Key Integrity Protocol (TKIP) is an encryption method used in WPA. u Unicast packet: A packet sent from one device on a network to another device on the network. v w WEP: Wired Equivalent Privacy (WEP) provides security by encrypting data sent over radio waves from one wireless device to another wireless device. WEP encodes the data sent across the network making the data unintelligible to eavesdroppers. Only devices that share the same WEP settings as the printer will be able to communicate with the printer. WEP depends on encryption keys that are static and provides less security than WPA. WEP key: A WEP key, or encryption key, is a sequence of alphanumeric characters or hexadecimal digits. After creating a WEP key, you must remember it or store it in a secure location. You might not be able to retrieve the WEP key if you lose it. A WEP key is either 64 or 128 bits long. The first 24 bits of the key are provided automatically. When creating the WEP key, the person creating the key provides the remaining bits (40 bits in the case of a 64-bit key, or 104 bits in the case of a 128-bit key). Wireless Access Point (WAP): A Wireless Access Point (WAP) is a device through which devices (for example, computers and printers) on an infrastructure wireless network communicate with one another. A WAP is also called a base station. Wireless profile: A wireless profile is a collection of wireless network settings that applies to a particular wireless network. For example, a wireless LAN card can have one
46 HP Deskjet 6980 series
profile for a home network and another profile for an office network. When installing a device on a network, be sure to select the appropriate profile. Wireless radio: The printer has an internal wireless radio for wireless communication. The wireless radio broadcasts on the 2.4 GHz frequency whenever the wireless radio is powered on and enabled. The Wireless Status light indicates the status of the wireless radio. When the Wireless Status light is on, the wireless radio is on. WPA: WPA provides security by encrypting data sent over radio waves from one wireless device to another wireless device and by controlling access to network resources through authentication protocols. Only devices that share the same WPA settings as the printer will be able to communicate with the printer. WPA uses encryption keys that change frequently. WPA provides better security than WEP. x y z

Use the What's This help to learn about the features that appear in the Printer Properties dialog box.
Index cards and other small media
If the optional Auto Two-Sided Print Accessory with Small Paper Tray is attached to the printer, follow the small media printing steps for the Auto Two-Sided Print Accessory with Small Paper Tray.
Guidelines Use only cards and small media that meet the paper size specifications for the printer. For specifications, see the reference guide that came with the printer. Do not exceed the In tray capacity: 60 cards. Prepare to print 1. Verify that the printer is turned on. 2. Remove the Out tray, and then remove all paper from the In tray. 3. Slide the paper-width guide all the way to the left, and then pull out the paper-length guide. 4. Place the cards in the In tray, as far to the right as possible. The side to be printed on should face down and the short edge should point toward the printer. 5. Push the cards into the printer until they stop. 6. Slide the paper guides firmly against the cards.
Print 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab, and then specify the following print settings: Size is: An appropriate card size Type is: Click More, and then select an appropriate card type. Source is: Upper tray 3. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that appear on the Printer Properties dialog box.
If an optional two-sided printing accessory is attached to the printer, follow the steps to print a booklet automatically.
Booklet printing automatically arranges and resizes the pages of a document so that when the document is folded into a booklet, the page order is correct. For example, when a four-page booklet is printed on both sides of the paper, the pages are reordered and printed like this:
Guidelines Do not exceed the In tray capacity: 150 sheets of paper. Prepare to print 1. Verify that the printer is turned on. 2. Raise the Out tray. 3. Slide the paper-width guide all the way to the left, and then pull out the paper-length guide. 4. Place plain paper in the In tray, pushing the paper into the printer until it stops. 5. Slide the paper guides firmly against the paper.
Print 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab. 3. In the What do you want to do? drop-down list, click Booklet Printing. 4. In the Print On Both Sides drop-down list, click one of the following binding options: Left Edge Booklet Right Edge Booklet 5. Select any other print settings that you want, and then click OK. 6. When prompted, reload the printed pages in the In tray as shown below.

Print Note Before printing a tattoo, print a practice page to test the layout of the design. The design might need to be adjusted slightly. 1. 2. 3. 4. 5. 6. 7. Select Print in the software program. Select the printer from the Print dialog box. Select Properties. Select Letter (8.5 x 11 in.) as the paper size. Select HP Premium Plus as the paper type. Select Best for image quality. Make the following selections: Page Scaling: None Auto-Rotate and Center: Off Click OK.

Printing tips

Save time Use the Printing Shortcuts tab. Create print task quick sets for documents that you often print. Use the 250-Sheet Plain Paper Tray Accessory to reload the printer less often. Set the order that the pages print. Save money Use Fast/economical printing. Print multiple pages on a single sheet of paper. Print a two-sided document either automatically or manually. Use HP Everyday Photo Paper to save money and ink when printing photos. Enhance the quality of printouts Preview the document before printing it. Print on a custom paper size. Select the correct paper type. Select the correct print quality. Resize the document as needed. Add a watermark. Print a borderless brochure.

Printing shortcuts

The Printing Shortcuts tab makes it easy to set the printing options for the documents that you want to print.

Chapter 8

Use the Printing Shortcuts tab for the following print tasks: General everyday printing Photo printingborderless Photo printingwith white borders Fast/economical printing Presentation printing Two-sided, duplex, printing Postcard printing

Fast/economical printing

Use Fast/economical printing to produce draft-quality printouts quickly. Follow these steps to use Fast/economical printing: 1. 2. 3. 4. 5. Open the Printer Properties dialog box. Click the Printing Shortcuts tab. In the What do you want to do? drop-down list, click Fast/Economical Printing. Specify the print settings that you want. Click OK.
Use the What's This? help to learn about the features you see on the Printer Properties dialog box.

Printer documentation: For a list of print cartridge selection numbers, see the reference guide that came with the printer. Print Cartridge Information dialog box: For a list of print cartridge selection numbers, open the printer Toolbox, click the Estimated Ink Level tab, and then click the Print Cartridge Information button.
Ink-backup mode The printer can operate with only one print cartridge installed. For more information, see Ink-backup mode. Installation instructions Follow these steps to install a print cartridge: 1. 2. 3. 4. Verify that the printer is turned on. Load Letter or A4 plain, white paper in the In tray. Open the printer cover. Wait until the print cartridge cradle moves to the right side of the printer and is idle and silent, and then lift the print cartridge latch to the open position.
Slide the print cartridge out of the print cartridge cradle.

Chapter 10

Remove the replacement print cartridge from its packaging and carefully remove the plastic tape. Hold the print cartridge so that the copper strips are on the bottom and facing toward the printer.

Remove plastic tape

Caution Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. Do not remove the copper strips. They are required electrical contacts. 7. Hold the print cartridge so that the copper strips are on the bottom and facing toward the printer, and then slide the print cartridge into the cradle as shown.
Push down on the print cartridge latch until it snaps closed.
Close the printer cover. The printer automatically prints a calibration page.
For information about storing print cartridges, see Maintain print cartridges. For information about recycling empty print cartridges, see Print cartridge recovery. Warning Keep both new and used print cartridges out of the reach of children.

Set the auto-off feature

The printer is designed with an auto-off feature that automatically places the printer into a low power mode when it has been idle for 30 minutes. In this mode, the printer continues to consume a maximum 3.0 watts of power with the radio off (maximum 5.5 watts with the radio on) and turns back on automatically when print jobs are sent to the printer. You can manually turn the printer off by pressing and holding the Power button for three seconds. When the printer is manually turned off, the printer uses less than one watt of power. Manually powering off the printer is recommended if the printer causes interference with other wireless devices, or if you do not plan to use the printer for a long period of time. Selecting auto-off cancels the FEMP energy savings mode. Energy consumption can be prevented by turning the printer power off, and then disconnecting the end of the printer power cord from the electrical source. Follow these steps to activate the auto-off feature: 1. For Windows 2000, click Start, click Settings, and then click Printers. For Windows XP, click Start, and then click Printers and Faxes. A list that includes the printers installed on the computer is displayed. Highlight the printer name, and then right-click to display a list of options. Click Properties. The Printer Properties dialog box is displayed. Click the Device Settings tab. To Activate the Hardware Auto-off feature, click On, and then click OK.

Out-of-paper message

Follow the appropriate steps for the condition that exists.
If the In tray contains paper 1. Verify the following: A sufficient amount of paper is in the In tray (at least ten sheets). The In tray is not overly full. The paper stack is touching the back of the In tray. 2. Slide the paper guides firmly against the edge of the paper. 3. Press the Resume button to continue printing. If the In tray is empty 1. Load paper in the tray. 2. Press the Resume button to continue printing.
Printer lights are on or flashing
The printer lights indicate the printer status. Wireless Status light is flashing For information about the Wireless Status light, see the Wireless Status light page. Power light is flashing The light stops flashing when the printer has received all data. The printer is preparing to print. Resume light is flashing If the Resume light is flashing, check the following conditions: The printer might be out of paper. Place paper in the In tray, and then press the Resume button. There might be a paper jam. Follow these instructions to clear a paper jam. The print cartridges are the correct print cartridges for the printer and are properly installed. The printer might be stalled. Follow these instructions to correct a stalled printer.
Print Cartridge Status light is on or flashing The printer has two print cartridge status lights.
The left status light represents the tri-color print cartridge, which is installed in the left side of the print cartridge cradle. The right status light represents the black or the photo print cartridge. One of these print cartridges is installed in the right side of the print cartridge cradle.
If the status light is on and not flashing Check to see if a print cartridge is low on ink. If a print cartridge is low on ink, consider replacing the print cartridge. If neither print cartridge is low on ink, press the Resume button. If the Print Cartridge Status light remains on, turn off, and then turn on the printer. If the status light is on and flashing Verify that the correct print cartridges are installed. If you were printing a borderless document when the light started flashing, follow the borderless printing guidelines. Otherwise, follow these steps: 1. 2. Raise the printer cover, remove the print cartridge on the right, and then lower the cover. Follow one of these steps: If the light is flashing: Open the printer cover, replace the print cartridge that you removed, and then remove the other print cartridge. Proceed to step 3. If the light is off: There is a problem with the print cartridge that you removed. Proceed to step 3. Manually clean the print cartridge. After cleaning the print cartridge, reinsert it into the printer. If the light continues to flash, replace the print cartridge.

Remove any paper from inside the duplexer. Close the duplexer, and then re-attach the duplexer to the printer.
Option for two-sided printing cannot be selected The printer driver cannot sense the duplexer until a print job is sent to the printer. Print a single sided document, and then print the two-sided document. The option for using the duplexer will appear in the printer software.
If the option for the duplexer still does not appear, verify that the following conditions exist: The duplexer is attached to the printer. The duplexer is enabled in the printer software. The media type and size selected on the Paper/Quality tab are supported by the duplexer. For a list of supported media types and sizes, see the specifications for the duplexer: Automatic Two-Sided Printing Accessory Auto Two-Sided Print Accessory with Small Paper Tray
Only one side of the page prints when the two-sided printing option is enabled Verify that the following conditions exist: The correct print options are set in both the printer software and the software program that you are using. The photo paper is not curled, if you are printing on two-sided photo paper. Photo paper should be flat before printing. See storing and handling photo paper for more information. If the media type or size is not supported by the duplexer, you can print the document by using the manual two-sided printing instructions. The media type and size that is selected on the Paper/Quality tab are supported by the duplexer. Note Do not try to print a two-sided document on single-sided paper, such as single-sided photo paper. Binding margin is in the wrong place 1. Open the Printer Properties dialog box. 2. Click the Finishing tab. 3. Verify that the following conditions exist: Flip pages up is not selected for binding along the side (book binding). Flip pages up is selected for binding along the top (tablet binding). For more information, see two-sided printing. Paper size changes when the two-sided printing option is selected The paper size is not supported by the duplexer. Colors look faded If the colors look faded, try printing the two-sided document by using the manual twosided printing instructions.
Automatic Two-Sided Printing Accessory specifications
Dimensions when attached to printer 124.6 mm (4.9 in) tall x 320.5 mm (12.62 in) wide x 77.7 mm (3.06 in) deep
Skew (second side of printed page) Plain paper: +/-.009 mm/mm (.009 in/in) Cards: +/-.006 mm/mm (.006 in/in) Envelopes: +/-.012 mm/mm (.012 in/in) Media weight Letter/A4: 60 to 90 g/m2 (16 to 24 lb) Cards: Up to 200 g/m2 (110 lb index max) Specialty paper: Up to 160 g/m2 (44 lb bond) Media sizes Size range: 81 x 117 mm to 216 x 297 mm (3.2 x 4.6 in to 8.5 x 11 in) Paper: U.S. Letter: 216 x 279 (8.5 x 11 in) Executive: 184 x 267 mm (7.25 x 10.5 in) A4: 210 x 297 mm A5: 148 x 210 mm B5: 182 x 257 mm 127 x 203 mm (5 x 8 in) 102 x 152 mm (4 x 6 in) A6: 105 x 148.5 mm Hagaki: 100 x 148 mm L size: 89 x 127 mm

Insert the lower tray in the base until it locks into place.
Use the 250-Sheet Plain Paper Tray Accessory
If the 250-Sheet Plain Paper Tray Accessory is not installed on the printer, follow the installation steps. Note The 250-Sheet Plain Paper Tray Accessory is not available in all countries/ regions. Follow these steps to use the 250-Sheet Plain Paper Tray Accessory: 1. 2. 3. Open the Printer Properties dialog box. Click the Printing Shortcuts tab or the Paper/Quality tab. Find the appropriate drop-down list: Tab Printing Shortcuts Paper/Quality Drop-down list Paper source Source is
Note You do not need to set the paper source on both tabs. 4. Select one of the following options in the drop-down list: Upper tray: prints from the In tray. Lower tray: prints from the 250-Sheet Plain Paper Tray Accessory. Upper, then lower: prints from the In tray. If the In tray is empty, the printer prints from the 250-Sheet Plain Paper Tray Accessory. Lower, then upper: prints from the 250-Sheet Plain Paper Tray Accessory. If the accessory is empty, the printer prints from the In tray.
250-Sheet Plain Paper Tray Accessory specifications
Dimensions 448 mm (17.64 in) wide x 65 mm (2.56 in) high x 384 (15.12 in) mm deep Weight 1.99 kg (4.40 lb) Media weight Letter/A4 paper: 60 to 105 g/m2 (16 to 28 lbs) Media sizes US Letter: 216 x 279 mm (8.5 x 11 in) Executive: 184 x 267 mm (7.25 x 10.5 in) A4: 210 x 297 mm A5: 148 x 210 mm B5: 182 x 257 mm
The Auto Two-Sided Print Accessory with Small Paper Tray is a hardware device that contains a rear tray for small media and a duplexer for two-sided printing on both fullsize and small media.
Postcards and other small media can be printed on two sides automatically when they are fed from the rear tray. Photo paper and envelopes can be printed on one side by using the small paper tray. Print two-sided documents automatically.
If the Auto Two-Sided Print Accessory with Small Paper Tray is not included with the printer, it can be purchased separately from an authorized HP dealer.
Note The Auto Two-Sided Print Accessory with Small Paper Tray is not available in all countries/regions.
Install the Auto Two-Sided Print Accessory with Small Paper Tray
Use these steps to install the Auto Two-Sided Print Accessory with Small Paper Tray: 1. Push the two latch handles on the printer rear access door toward each other, and then remove the door.
Do not discard the rear access door. In order to print, the accessory or the rear access door must be attached to the printer. Insert the accessory into the back of the printer until both sides snap into place.